2016
Clinical School Guide
UQRCS Hervey Bay
Health Sciences Learning and Discovery Centre
2 – 4 Medical Place
(PO Box 1900)
URRAWEEN Q 4655
Phone: 07 4194 4800 Fax: 4194 4899
UQRCS – Hervey Bay 2016 Guide
TABLE OF CONTENTS
Welcome
3
Meet the Team
UQRCS Staff
Discipline Leads
4
5
Orientation
6
Health & Safety
Complying with Safe Practice
Using Personal Protective Equipment (PPE) & Clothing
Reporting Hazards, Accidents & Incidents
Reporting Blood Borne Virus Status
Referring to UQ Policies and Guidelines
7
8
8
9
9
In Case of Emergency
Fire Safety
10
Student Support Services
Students with Disabilities
Personal Counselling Services
Grievance Resolution
Lockers
11
11
11
13
Expectations of Students
Attendance
Communications
14
14
Student Accommodation Services
15
What Hervey Bay has to Offer
17
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UQRCS – Hervey Bay 2016 Guide
WELCOME
Welcome and thank you for choosing UQRCS Hervey Bay.
We hope you have an enjoyable and rewarding experience while you are with us and
we wish you every success.
The program offered by the Rural Clinical School is modelled on the programs
offered in Brisbane for 3rd and 4th year.
In each rotation you are exposed to a wide range of clinical problems in a variety of
settings. You will be involved in patient care in inpatients, outpatients and
community settings, and you will learn primarily from the issues raised in relation to
the patients seen.
Learning will be assisted by integrated resources, including tutorials, resource packs,
video conference, PBL cases and basic science updates. Attendance at Grand
Rounds, Journal Clubs case conferences and other activities in each setting will be
part of the program.
Be proactive. Think about what you'd like to see and let your supervisor know.
Usually they are more than keen to help you organise or experience the things you
are keen to see. They also enjoy having students who are motivated and interested.
Always communicate openly with your supervisor. They are there to help you but if
they don't realise that you are having difficulty, they can't offer any assistance.
Challenges may arise for each individual throughout the year, but remember you are
not alone in your journey and that the staffs of the RCS are here to assist you with
those matters.
If you feel there are any deficiencies in the program, or you have any other problems
that are affecting your studies please communicate your concerns with us to help
you resolve the problem.
Whilst it is important that you commit fully to your studies, take every learning
opportunity made available to you, and continue to perform at a high level, it is also
important to enjoy your time here. Get out and see the Region, make new friends
and join local clubs or associations which interest you.
The Rural Clinical School team are here to ensure that your stay in Hervey Bay is as
pleasant and productive as possible.
Dr Riitta Partanen
Director
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UQRCS – Hervey Bay 2016 Guide
1. MEET THE TEAM
Academic Staff:
Dr Riitta Partanen
Acting Head, Rural Clinical School and
Director of Hervey Bay
T: (07) 4194 4807
M: 0418 747 224
E: r.partanen@uq.edu.au
Dr Peter Lucas
Deputy Director
T: (07) 4194 4808
M: 0487 382 121
E: peter.lucas@uq.edu.au
Professional Staff:
Donna Georgeson
Regional Manager
(Based at UQRCS Toowoomba)
T: (07) 4633 9703
E: donna.georgeson@uq.edu.au
Sue Cooper
Clinical School Administrator
T: (07) 4194 4805
M: 0417 911 423
E: s.cooper1@uq.edu.au
Julie Bennet
Lead Clinical Educator Clinical Skills & Simulation
T: (07) 4194 4802
E: j.bennet@uq.edu.au
Loretta Cashen
Student Coordinator
T: (07) 4194 4803
E: l.cashen@uq.edu.au
Amanda McGrath
Administrative Assistant
T: 4194 4801
E: amanda.mcgrath@uq.edu.au
Kaye Cumming
Librarian
T: 4130 1900
E: k.cumming@library.uq.edu.au
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UQRCS – Hervey Bay 2016 Guide
Discipline Leads
MBBS Year 3
Surgery
Dr Ahmad Hooshyari
Mental Health
Dr Melissa Ramsden
General Practice
Dr Riitta Partanen
Medicine
Dr KC Khoo
MBBS Year 4
Obstetrics and Gynaecology
Dr Dirk Ludwig
Paediatrics and Child Health
Dr Peter Stevenson
Specialties I
General Medicine
Renal
Gastroenterology
Endocrinology
Geriatric Medicine and Rehabilitation
Dr KC Khoo
Dr Krishan Madhan
Dr Miso Kostic
Dr Nilanjana Suthaharan
Dr Gerrit Fialla
Surgical Specialties
Ophthalmology
Orthopaedics
ENT(UQRCS Bundaberg)
Dr John Paul Blanc
Dr Eugene Gher
Dr John Elphinstone
Critical Care
Emergency Medicine
Intensive Care
Anaesthetics
Dr Chukwuemeka Nwufoh
Dr Ravi Pallai
Dr Peter Elephandt
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UQRCS – Hervey Bay 2016 Guide
2. ORIENTATION
The year 3 orientation is compulsory and will be held on Thursday 7th and Friday 8th
Jan 2016 commencing at 9:00am. It will be held at the Health Sciences Learning and
Discovery Centre, Hervey Bay. Further details to be confirmed and will be emailed to
the students.
2.1 Mandatory Requirements – Queensland Health
Before commencing your placement in a QH Facility…
Review
the QH Orientation Package - www.health.qld.gov.au/sop
Complete the OHS e-learning module - www.health.qld.gov.au/sop/2html/eprfs_ohs.asp
Submit your signed QH Orientation checklist AND certificate of
completion of the OHS module to the Student Coordinator by
9 January 2015
2.2 Hospital Parking
Students are permitted to park in the staff car park at the rear of the Hervey Bay
Hospital, entry via Urraween Road and at Maryborough Base Hospital, entry via
Neptune Street
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UQRCS – Hervey Bay 2016 Guide
3. HEALTH & SAFETY
The University is committed to providing a safe and healthy environment in
accordance with the requirements of the Queensland Workplace Health and Safety
Act (2011).
Students are responsible to take reasonable care of and cooperate with action to
protect the health and safety of themselves and others. Students must
 COMPLY with safe working procedures
 USE appropriate personal protective equipment and safety systems
 REPORT any identified OH&S problems
 KNOW local safety information
 REFER to the University’s OH&S website for policies and guidelines,
www.uq.edu.au/ohs
3.1 Complying with Safe Work Practice
All students are expected to maintain Safe Practices whilst in the clinical
environment to include simulated training facilities.
 DISPOSE of all sharp objects in the designated waste disposal containers;
 USE personal protective equipment (PPE) supplied, including gloves, masks,
gowns, goggles etc. where appropriate;
 WIPE up spills on which people may slip;
 PLACE contaminated waste in the designated contaminated waste bins;
 DO NOT LIFT, push or pull articles which are too heavy for you to manipulate
without assistance;
 EXERCISE hand hygiene practice.
The most basic and helpful technique for reducing cross-infection is to ensure
your hands are washed before and after contact with each patient, and before
and after all procedures.
Attention is invited to the Hand Hygiene Australia (HHA) Online Learning
Package that has been created to build an individual's knowledge of hand
hygiene in healthcare.
COMPLETE the HHA Learning Package… It should only take
10-15 minutes!.

http://www.hha.org.au/LearningPackage/olp-home.aspx
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UQRCS – Hervey Bay 2016 Guide
AVOID
Needlestick
Injuryshould be activated in
Always activate safety
mechanisms
– retractable syringes
patient tissue
Venepuncture – blood tube collection holder the device of choice
Overfilling sharps containers results in unnecessary injury
Immediately dispose of sharps after use – the user of the sharp must dispose of the
sharp
Don’t ever recap a used needle or sharp
AVOID NEEDLESTICK INJURY
3.2 Using Personal Protective Equipment (PPE) & Clothing
Students are expected to ensure their dress is appropriate to the clinical and/or
training environment. Professional clothing is neat, modest and well fitting. Closed
in footwear is essential.
Examples of non-professional attire include clothing that is too casual (such as jeans,
shorts, sweat shirts, drop or halter tops). Similarly, clothing and accessories that is
overtly “trendy” such as logo shirts, excessive and/or conspicuous jewelry is not
appropriate to the clinical training environment.
Students are required to adhere to all requirements for the use of Personal
Protective Equipment (PPE) and Clothing as may be prescribed in the clinical and/or
training environment.
Attention
is
invited
to
the
www.uq.edu.au/ohs/pdfs/dressppe.pdf
University’s
OHS
guideline,
3.3 Reporting Hazards, Accidents & Incidents
Students must report any injury or incident which occurs during the course of their
clinical training placement and/or during their occupancy or use of University
premises.
REPORT any injury or incident via the Incident Reporting Online
 www.risk.admin.uq.edu.au/uq-injury/forms/default_content.asp
Students should also be familiar with and comply with the protocols and
requirements of the clinical training environment in which the injury or incident
occurred. Check with the Discipline Lead, or GP preceptor as necessary.
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UQRCS – Hervey Bay 2016 Guide
3.4 Reporting Blood Borne Virus Status
Queensland Health has established the policy implementation standard,
Management of Human Immunodeficiency Virus (HIV), Hepatitis B Virus, and
Hepatitis C Virus Infected Healthcare Workers.
This implementation standard in the Queensland Health policy framework identifies
the mandatory requirements, roles and responsibilities of health care workers
infected with a blood borne virus. For the purposes of this standard, students placed
in the Rockhampton Hospital (or any Queensland Health facility) are considered
health care workers.
REVIEW and ADOPT as required the implementation standard for
health care workers infected with a blood borne virus
 www.health.qld.gov.au/qhpolicy/docs/imp/qh-imp-321-3.pdf
3.5 Referring to UQ Policies and Guidelines
Occupational Health and Safety in the Laboratory for Undergraduates:
http://www.uq.edu.au/ohs/pdfs/OHYG-LabSafety-UG.pdf
Working with blood products (Hepatitis B):
http://www.uq.edu.au/ohs/pdfs/hepb.pdf
Working with blood and body fluids: http://www.uq.edu.au/ohs/pdfs/HEALTHbloodguideline.pdf
Immunization policy: www.uq.edu.au/ohs/HEALTH/HEALTH-Immunisation.pdf
Fieldwork and Off-campus Guideline: http://ppl.app.uq.edu.au/content/2.30.09work-campus-safety
Fire and emergency evacuation procedure:
http://ppl.app.uq.edu.au/content/2.15.04-fire-emergency-evacuation
Workplace
injury,
illness
and
hazard
www.uq.edu.au/ohs/SYS/OHS-IncidentReporting.pdf
reporting
procedures:
Needlestick injury prevention:
http://www.deir.qld.gov.au/workplace/hazards/infectious-diseases/skinpenetrating-injuries/index.htm#.UncrzBDJikc
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UQRCS – Hervey Bay 2016 Guide
4. IN CASE OF EMERGENCY
Students are encouraged to join the 'ICE' (In Case of Emergency) campaign and store
the number of the person(s) or agency to contact in the event of an emergency
situation under the name 'ICE' ( In Case of Emergency).
Record multiple Emergency contacts on your mobile/smart phone simply enter ICE1, ICE2, ICE3…
Ensure your emergency contact information is current on mySI-net
Information
Contact
Details
Emergency Assistance
TRIPLE ZERO (000)
or 106 (for hearing or speech
impaired)
Latest warnings and
Local ABC radio
www.abc.net.au/widebay
Bureau of Meteorology
Phone: 3239 8700
advice
Weather
www.bom.gov.au
Loss of power or fallen
Ergon Energy
Phone: 13 22 96
Main Roads
www.131940.qld.gov.au
RACQ
Phone: 1300 130 595
power lines
Road closures
Storm and water
State Emergency Services Phone: 132 500
damage
Media enquiries
Local Disaster
Phone: 0409 724 803
Management Committee
4.1 Fire Safety
All students need to make themselves aware of the safety procedures and fire
evacuation plans in each relevant department upon commencing their rotations.
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UQRCS – Hervey Bay 2016 Guide
5. STUDENT SUPPORT SERVICES
5.1 Students with Disabilities
The University of Queensland has a Disability Program which operates to facilitate
equitable academic access for students with disabilities and medical conditions.
Disability Advisers assist the University community to achieve an inclusive
environment through consultation, liaison and the provision of services and facilities
for students. Access services and facilities include advisory and educational
requirements, production of alternative format print, note taking and interpreting,
participation assistance, and the provision of assistive technology and equipment.
Further information on the Disability Program or to make an appointment with a
Disability Adviser please go to: www.sss.uq.edu.au and from there click on the
“Disability Program” link.
5.2 Personal Counselling Services
We appreciate that during your clinical training years (Years 3 & 4) you may face
times of crisis, adjustment difficulties, problems, or something is lacking in your
quality of life.
The University offers a range of personal counselling services through the Student
Services Division, and UQRCS students are encouraged to utilise these services by
contacting Student Services either by phone (07 3365 1704) or through the online
service available at: http://www.uq.edu.au/student-services/UQ+online+counselling
Where necessary, arrangements can be made for a student to avail themselves of
the services of a counsellor resident in Hervey Bay.
In the case of an emergency or if you want to talk to someone immediately, please
contact:
Lifeline - available 24 hours a day on 13 11 14.
5.3 Grievance Resolution
At UQRCS Hervey Bay, it is acknowledged that students may disagree (have a
grievance) with a decision made by a member of the local team. In keeping with
University policies developed to assist with the resolution of grievances, students are
encouraged to adopt the 3-step process as detailed below.
Attention is also invited to the University policy, 3.40.10 Student Grievance
Resolution
STEP 1
Raise the matter informally with the appropriate member of the RCS team. In the
case of academic matters, this will typically be the relevant Discipline Lead, or where
considered necessary, the Director.
Other matters – administrative and/or operational – should be raised with the
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UQRCS – Hervey Bay 2016 Guide
School Administrator or where considered necessary, the Clinical School Manager.
Students may seek to meet with the appropriate team member, or may like to use
the telephone or email.
STEP 2
Where a student remains dissatisfied, the matter should be raised formally with the
Clinical Director.
Students may contact the Director by phone or email.
STEP 3
Where STEP 2 does not provide a satisfactory resolution, the matter should be
referred in writing to the Head, Rural Clinical School.
Associate Professor Riitta Partanen
Acting Head,
The University of Queensland
Rural Clinical School
Po Box 1900
Hervey Bay Qld 4655
E: r.partanen@uq.edu.au
UQMS Clinical School Representatives …
…form a crucial link between the UQMS and
the Clinical School location. These
representatives are current Year 3 or Year 4
students, charged with representing the
interests of the students based at their
location. To facilitate this, the
representatives will liaise with the Clinical
School Head, the Clinical School
administration team, the UQMS and various
Hospital/Clinical School Committees.
Whilst it is hoped that any student
grievance might be resolved promptly and
at the local level, i.e. as close as possible to
the source of dissatisfaction, students may
seek the support of and guidance from
UQMS colleagues. The UQMS has established
a Clinical School Representative position in Hervey Bay.
5.4 Lockers
In order to ensure the security of personal belongings whilst undertaking a
placement at the Hervey Bay Hospital, UQRCS provides lockers for students’ use.
To be allocated a locker, contact the UQRCS office.
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UQRCS – Hervey Bay 2016 Guide
6. EXPECTATIONS OF STUDENTS
6.1 Attendance
Students are required to attend 100% of scheduled activities for each core clinical
rotation. Please be reminded of Attendance and Leave Guidelines for MBBS Phase 2
students available:
https://my.som.uq.edu.au/mc/media/26054/attendance%20guidelines%20for%20p
hase%202%202014%20final.pdf
Where issues arise during a rotation requiring a UQRCS student to be absent for a
short period of time, notify the relevant Discipline Lead and UQRCS team member
as soon as possible
UQRCS Hervey Bay offers an extensive lecture series on varying topics throughout
the year and your attendance at these are compulsory. However if there is a conflict
between rotation demands and attendance at a compulsory lecture series then
rotation demands take precedence. If you are unable to attend a compulsory lecture
you are required to advise the relevant UQRCS team member beforehand.
6.2 Communications
Students will be advised before the commencement of each rotation of where and
when they should report on the first day of term and students are reminded of the
need to check their email regularly, including over holidays, for receipt of this
information.
Students are expected to have perused the material available on the MBBS site
(Blackboard) for each rotation before attending the introduction/orientation to the
discipline.
Materials that are available on the MBBS site will not be provided in hard copy.
Should students seek any clarification of the requirements of the rotation they
should read the Electronic Course Profile, if further clarification is required they
should contact the relevant Discipline Lead or the Student Coordinator where
appropriate.
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UQRCS – Hervey Bay 2016 Guide
7. ACCOMMODATION SERVICES
60 Honeysuckle Avenue
Kawungan
Hervey Bay 4655
Has two x 4 bedroom units which are fully
Furnished and shared between a max of
Eight students.
Bedrooms have a double sized bed, a desk
and study chair.
You are advised to bring your own linen,
pillow, towels etc
2 Malcolm Court
Point Vernon
Hervey Bay 4655
Has two x 3 bedroom units which are fully
furnished and shared between a max of six
students.
Bedrooms have a King single size bed,
a study desk and chair.
You are advised to bring your own linen,
pillows, towels etc.
Contents Insurance
Students occupying UQRCS accommodation are strongly encouraged to obtain
contents insurance for their personal belongings
Occupancy Dates
Students are able to move into the units one (1) week prior to the MBBS term
starting.
Keys
Unit keys are collected from the Emergency Department Reception desk at the
Hervey Bay Hospital. You will need to bring some form of photo identification. The
key will be in an envelope.
Residents will be responsible for replacing lost and damaged keys.
Contact Allstrong Locksmiths and state your name and UQ accommodation address
Phone: 1800 550 750
Address: 14 / 19 Taylor Street, Hervey Bay Q 4655
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UQRCS – Hervey Bay 2016 Guide
Internet Access
The Honeysuckle Ave and Malcolm Court units have a broadband wireless
connection with unlimited download.
Cleaning
There is cleaning equipment in each unit and tenants will be expected to clean their
own units.
It is expected that the units will be kept in a clean and tidy manner. We also expect
that the units will be thoroughly cleaned before vacating.
Repairs/Maintenance
Residents should report, as soon as possible, any damage/breakdown of any fixtures,
furniture or equipment to the UQRCS Office Loretta Cashen on (07) 4194 4803 or via
email l.cashen@uq.edu.au
Inspections
There will be regular unit condition inspections (4 per year) to ensure the
accommodation is clean, tidy and not in need of any maintenance. You will receive
prior notification from the Hervey Bay RCS office.
For further information, contact
Amanda McGrath
Administrative Assistant
T: (07) 4194 4801
E: amanda.mcgrath@uq.edu.au
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UQRCS – Hervey Bay 2016 Guide
8. WHAT HERVEY BAY HAS TO OFFER
Hervey Bay is the "Jewel" in Queensland's
crown, and is a comfortable 3 ½ hours’ drive
(3,000km) north of Brisbane. Hervey Bay
spans over some sixty kilometres of water
frontage and is blessed with wonderful subtropical climate, with mild winters, warm
summers and cooling sea breezes. The
pleasant weather induces a casual and
relaxed lifestyle enjoyed by locals and
visitors alike. Most rain falls during the
period November to March with the rest of
the year providing clear days and cool
nights. Maryborough is <30 minutes from
Hervey Bay and is the Heritage City of Qld.
www.hervey.com.au/Attractions/things.htm
Shopping Precincts
Stocklands Shopping Centre: Management Central Avenue, Pialba – Action, Target &
Specialty shops
Hervey Bay Shopping Centre: cnr Ibis Boulevard & Maryborough/Hervey Bay Rd,
Pialba
Pialba Place Shopping Centre: Main Street, Pialba – Coles, 32 Specialty shops
Urangan Central Shopping Centre: cnr Boat Harbour Drive & Elizabeth Street,
Urangan – Woolworth’s, Post Office & Specialty shops
Station Square Shopping Centre 142 Lennox Street, Maryborough
Sports Facilities
Please see extensive list below for fitness and recreation clubs available at Hervey
Bay.
Fraser Coast Sports Club:
Walker St, Urangan
T: 4128 9982
Hervey Bay Police Citizens Youth Club:
O’Rourke St, Pialba
T: 4124 5211
Hervey Bay Sportsmen’s Club:
10 Pier St, Urangan
T: 4128 9348
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UQRCS – Hervey Bay 2016 Guide
Hervey Bay Aquatic Centre:
Boundary Rd, Torquay
T: 4125 9722
Newhaven Sports & Fitness Centre:
Dayman St, Urangan
T: 4128 9147
Elders Swim Centre:
44 Islander Rd, Pialba
T: 4128 4888
Beach Fit Personal Training:
153 Christensen St, Urraween
T: 4124 5868
KP Personal Training:
175 Doolong Rd, Scarness
T: 0412 723 088
Willows Squash & Fitness Centre:
55-57 Kitchener St
T: 4639 2233
Gyms
Breathe Health Clubs Pty Ltd
184 Dayman St Urangan
T: 4128 9355
Health Zone Fitness Centre
Urraween
T: 4120 6235
Otto’s Fitness World
124a Boat Harbour Drive, Pialba
T: 4124 2166
TAFE Gym
Wide Bay Institute of TAFE
T: 4120 6400
Hervey Bay Police Citizens Youth Club
O’Rourke St, Pialba
T: 4124 5211
Newhaven Sports Centre
Dayman Street Urangan
T: 4128 9147
Heart Foundation Walking Groups
T: 1300 79 49 29
Sports Codes
Athletics
Hervey Bay Athletics Club
T: 4124 2109
Cricket
Hervey Bay Cricket Association
T: 4128 9982
Australian Rules
Fraser Coast Lions Australian Rules
T: 4124 3890
Hervey Bay Australian Rules
T: 4125 5045
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UQRCS – Hervey Bay 2016 Guide
Golf
Eagles Nest Golf Course
T: 4125 2728
Hervey Bay Golf & Country Club
T: 4124 4544
Maryborough Golf Club
T: 41213765
Netball
Hervey Bay Netball Assoc
T: 4124 7840
Police Citizens Youth Club
T: 4124 5211
Soccer
Hervey Bay United Soccer Club
T: 4125 3835
Kawungan Soccer Club
T: 0411 253 779
Tennis:
Hervey Bay & District Tennis Assoc
T: 4125 3718
Fishing
Eagle Ray Deep Water Reef Fishing Charters
T: 4125 4957
Fighting Whiting
T: 4124 6599
Hervey Bay Fishing Charters
T: 4125 3958
Princess II Fishing Charters
T: 4125 3958
Scud’s Personalised Fishing Adventurers
T: 4125 4559
Tourism Hervey Bay
T: 4124 2212
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UQRCS – Hervey Bay 2016 Guide
Music, Art & Culture
Hervey Bay Cinema
6 -128 Boat Harbour Drive
T: 41 24 8200
Hervey Bay Regional Art Gallery
161 Old Maryborough Rd, Pialba
T: 4197 4210
Brolga Theatre
cnr Walker and Lennox Streets,
Maryborough
T: 4122 6060
Markets
The markets at Hervey Bay alternate between the following 2 locations:
Nikenbah (at the entrance to the Bay) & Koala Markets (near the airport) both run
from 6am to 12pm
Torquay Beachside Markets are held on the 2nd, 4th and 5th Saturday of every
month on the Esplanade at Torquay, next to Aquavue Cafe from 8am until 2pm.
Maryborough Heritage Markets 8am to 1.30pm Adelaide and Ellena Streets
Maryborough CBD
********
Visit the Fraser Coast Opportunities website for further information for new
residents to the Fraser Coast and request a Resident Pack.
http://www.frasercoastopportunities.com.au
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