Siemens Service Contract Specifications

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SECTION 23 09 00 – BUILDING AUTOMATION SYSTEM AND CONTROL FOR HVAC
This is supplemental language for a spec. This is not an all inclusive spec. This is language that is
intended to be copied and pasted into an existing spec.
PART 1 - NO SPECIFIC LANGUAGE
PART 2 - PRODUCTS
2.1
NO SPECIFIC LANGUAGE
PART 3 - EXECUTION
3.1
ON-SITE ASSISTANCE
A.
3.2
Occupancy Adjustments: At approximately 120-days from acceptance of the system, provide a
complete checkout of the system. Adjust and calibrate components and to assist Owner's
personnel in making program changes and in adjusting sensors and controls to suit actual
conditions.
SERVICE CONTRACT
A.
The System Contractor shall, within sixty days after installation of the system begins, present a
three (3) year maintenance contract for the Owner's signature. The price is to be indicated for
each year with all payment terms and conditions. The contract should state that the Owner has
the option to accept or reject the second or third year contract price, given that notice of
cancellation should be in writing and given not less than thirty (30) days prior to the anniversary
date of the agreement.
B.
The contract should state that the Owner has the option to reject the First Year Service,
accepting only the System Contractor's obligation as specified herein the warranty section.
System Contractor shall provide a clear comparison of warranty coverage versus First Year
Service.
C.
First, Second, and Third Year Service shall include the following provisions:
1.
On-Line Service - Diagnostic and troubleshooting services shall be provided via remote
communications capabilities. Response time to Owner requests for this type of corrective
maintenance shall be within two (2) hours.
2.
Software Maintenance and Consultation - The System Contractor shall review the need
for software modifications to the existing database semi-annually, and implement
modifications. Backup of the database shall be made semi-annually and retained by the
System Contractor.
3.
Software Maintenance - Software revisions shall be provided as they become available.
Project Name
Date
230900 - 1
BAS AND CONTROL FOR HVAC
4.
5.
6.
7.
8.
9.
10.
D.
Emergency Service - The System Contractor shall provide emergency service, between
scheduled preventive maintenance calls, including overtime, necessary to keep equipment
and components in proper operation. When a site visit is required to complete
troubleshooting procedures, the System Contractor shall be on-site within 24 hours.
The System Contractor shall guarantee future availability of continuous, twenty-four
hour, seven days a week service for the systems through available maintenance contracts.
Service shall be performed by factory trained and employed service representatives of the
System Manufacturer.
Provide a basic service contract from the manufacturer of the central workstation
computer, providing uniform service and parts availability.
Provide a basic service contract from the manufacturer of peripherals.
Preventive Maintenance shall be performed in accordance with a program of standardized
maintenance routines applied to the Owner's equipment. Each schedule shall list the
equipment name, location, and appropriate preventive maintenance functions to be
performed during that inspection.
The System Contractor shall perform regular and systematic preventive maintenance
during normal working hours six (6) times per year on approximately the schedule
described below. Maintenance routines shall consist of:
a.
Checking performance of equipment and components.
b.
Diagnostic test, examination, cleaning, lubrication, adjustment and calibration of
equipment and their components. Such components shall include but are not
limited to: Central Processing Unit, disk memory, color graphic CRT, printer,
direct digital control units, printed circuit boards, and associated sensors and
controllers, including all electric and electronic devices on the systems.
The service contract shall be renewable at the Owner's option and shall include provision for
increased charges due to the expansion of the system changes, in service coverage and/or
inflation.
Project Name
Date
230900 - 2
BAS AND CONTROL FOR HVAC
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