Top 10 List
for Success in the Cloud
Octave Orgeron, Director, OEA, Oracle
John Hill, CIO and Executive Vice President, SaskTel
Ivan Lazarov, Chief Enterprise Architect, Intuit
Chris Mankle, CTO, Xerox Business Services
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Program Agenda
 Introductions
 Top 10 List for Success in the Cloud
 Summary
 Open Panel Discussion
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Introductions
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Octave Orgeron
John Hill
Ivan Lazarov
Director
Enterprise Architect
CIO and EVP
SaskTel
Chief
Enterprise Architect
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Chris Mankle
CTO
Top 10 List
for Success in the Cloud
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Why is Cloud Computing So Complicated?
Beyond Hype & Technology
 Still new and evolving
 Cloud means different things
to different people
 Not everyone has jumped on
the bandwagon
 The path is not clear
How should we navigate this?
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# 10 Know Your Target Audience
 Consumer Needs vs. Wants
 Define Apps and Services
 Create Business Use Cases
 Surveys and Questionnaires
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# 9 Have an End-to-End Service Catalog
 Define the Right Capabilities
 Define SLAs and QoS Tiers
 Rating and Metering
 Document and Manage
 Manage with Governance
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# 8 Master Provisioning and Automation
 Infrastructure to Applications
 Target Repeatable
Service Deployment
 Use a Common Framework
 Remove Human Errors
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# 7 Do Capacity Planning
 Proactively Monitor
Utilization and Performance
 Forecast and Plan
 Align with SLAs and QoS Tiers
 Don’t Overbook or Over Subscribe
 Stack Workloads Responsibly
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# 6 Security In-Depth
 Secure Across ALL Layers
 Properly Secure and Isolate
 Proactively Monitor
 Firewalls and Virtualization
are NOT Enough
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# 5 Process Architecture
 End-to-End Process Flows
 Document Your Processes
 Require for ALL Services
 Process Architects can
Manage the Complexity
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# 4 Service Delivery
 Be “Customer Centric”
 Measure Service Delivery KPIs
 Dedicated Cloud Team
 Leverage ITIL/ITSM
 DevOps
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# 3 One Size Does Not Fit All
 Use the Right Tool for the Job
 Align Capabilities with SLAs
 Don’t Over Virtualize
 Balance Commodity
and Optimized Solutions
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# 2 Have a Marketing Strategy
 How will you get customers to
sign-up?
 How will you get the business
to adopt cloud?
 How will you appeal to your
customer base?
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# 1 Enterprise Architects
 Use Enterprise Architects
 EA’s deliver the Big Picture
 Leverage TOGAF,
OEAF/OADP, and FEAM
 Align the Business and IT
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Success in the Cloud
1 EA
2 Marketing
3 Size
4 Delivery
5 Process
6 Security
7 Capacity
8 Automation
9 Catalog
10 Audience
Crossing the Bridge
 Enterprise Architects
help bring it all together
 Business and IT have to work
together to be successful
 You are not alone.
Oracle can help.
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