cc: kevin dooley - https://www.flickr.com/photos/12836528@N00
cc: phsymyst - https://www.flickr.com/photos/78624556@N08
cc: Rob Swatski - https://www.flickr.com/photos/50946274@N02
cc: CollegeDegrees360 - https://www.flickr.com/photos/83633410@N07
cc: Great Beyond - https://www.flickr.com/photos/26104563@N00
Shared services are preferable?
IT Project Manager
Add another process
Throughput decreases
Performance
suffers
Multitasking increases
Story-based Agile
Ongoing improvement
Bigger than a ticket,
smaller than a project.
Capacity/security/risk
availability/architecture
/yadda yadda yadda
Project work
- Deliverables
- Issues/risks/action
items
- Releases
Service support
- Incidents
- Changes
- Service Requests
cc: epSos.de - https://www.flickr.com/photos/36495803@N05
cc: Moyan_Brenn - https://www.flickr.com/photos/28145073@N08
cc: Bob_Collins - https://www.flickr.com/photos/27380453@N08
cc: HubSpot - https://www.flickr.com/photos/28849923@N05
cc: lorenzog. - https://www.flickr.com/photos/33504042@N04
cc: Amsterdam City pictures & photo, urban photography - https://www.flickr.com/photos/104736837@N03
cc: zimpenfish - https://www.flickr.com/photos/12708857@N00
The old mental model
The vicious cycle
A new mental model
An attempt at summarizing Reinertsen
1.There is a production process
(“operations” if you like)
2.There is a product development lifecycle
3.The original sin is assuming that
approaches from 1. are applicable to 2.
Six Sigma
Black swans
Division of labor
Unity of labor
Production
Product development
cc: Jonathan d[-_-]b - https://www.flickr.com/photos/56801034@N02
cc: Au Kirk - https://www.flickr.com/photos/64441474@N06
cc: Xtream_i - https://www.flickr.com/photos/82606279@N00
cc: cesarastudillo - https://www.flickr.com/photos/99909414@N00
cc: Jeyhun85 - https://www.flickr.com/photos/50976209@N02
cc: trindade.joao - https://www.flickr.com/photos/11091003@N02
cc: Nanagyei - https://www.flickr.com/photos/32876353@N04
Infrastructure automation (Cloud)
cc: KKfromBB - https://www.flickr.com/photos/68968333@N06
Industry trends for enterprise adoption of cloud & agile - 1
Current state
Industry trends for enterprise adoption of cloud & agile - 2
Future state
cc: davidsilver - https://www.flickr.com/photos/66267550@N00
cc: Jonathan d[-_-]b - https://www.flickr.com/photos/56801034@N02
cc: tomypelluz - https://www.flickr.com/photos/31459536@N00
cc: @Doug88888 - https://www.flickr.com/photos/29468339@N02
cc: @Doug88888 - https://www.flickr.com/photos/29468339@N02
cc: Jordiet. - https://www.flickr.com/photos/78824873@N00
cc: sepalotix - https://www.flickr.com/photos/79771851@N00
cc: Vlastula - https://www.flickr.com/photos/46026252@N00
http://www.craigsinnamon.com/
The 500 hats of EA
•
•
•
•
•
•
•
•
•
•
•
•
•
•
IT strategic planning
IT portfolio management
Technology standards governance
Internal analyst/advisory firm
Solutions design standards and patterns
Continuous service improvement
Center of Excellence for data, process (BPM),
and systems analysis and modeling
Data governance
Project governance
High level configuration management
Consulting “bench”
IT ombudsman
Networking nexus – inquiry routing, referrals
Shuttle diplomacy…
Boyd/US Air Force “OODA” Loop
• Observe
–Where am I?
–What’s around me?
• Orient
–What’s important?
–What are my options?
• Decide
–I am going to do this
• Act
–How do I execute?
How does EA
help in this
process?
Business value
Revenue
Faster
development
Reusable
platforms
Cost
Risk
Better
utilization
Reduced
security
perimeter
Identifying
common
capabilities
Tech lifecycle
governance
Embrace
visualization
cc: DonkeyHotey - https://www.flickr.com/photos/47422005@N04
cc: Anne Davis 773 - https://www.flickr.com/photos/46353871@N00
Charles T. Betz current
• Email: char@dm-academy.com
• Twitter: @CharlesTBetz
• Book: Architecture and Patterns for IT Management,
http://www.amazon.com/Architecture-Patterns-ManagementResource-Governance/dp/0123850177
• Book in progress: Agile IT Management, from Startup to
Enterprise, http://dm-academy.github.io/aitm/
• DevOps simulation: https://github.com/dm-academy/Calavera
• Applied labs using book & simulation: https://github.com/dmacademy/aitm-labs
• Blog, www.lean4it.com
Cost of Delay: putting a price tag on time
Cost of
Delay
Cost of Delay finding: power law distribution
$250,000/wk
$25,000/wk
$2,500/wk
$250/wk