BUPA by you Introducing your No Claims Discount At Bupa year on year we try to ensure our prices are as fair as possible for our members, that’s why like many insurers we offer a No Claims Discount. Whilst advances in medical technology, the development of breakthrough drugs and pioneering new treatments increase the quality of life and recovery rates for many, these advances also lead to medical inflation. This can result in health insurance providers needing to account for this inflation in any annual premium increase. However with our No Claims Discount we ensure that if you don’t need to make a claim you will continue to receive a discount at renewal (up to a maximum discount available). Equally, if you do need to make a claim your discount level will reduce depending on the amount you claimed. Please note: Bupa may change the No Claims Discount or withdraw it, at any time. Changes will only impact you from your next renewal and you will be notified of any changes at this point. How does the No Claims Discount work? The No Claims Discount scale below shows the levels available and discounts which apply to each level. As a new member you have entered at level 12 (65% discount highlighted below). If we have paid no claims for you during the 12 months (10 months in your first year of cover) prior to your renewal subscription being calculated, your No Claims Discount will increase by one level on the scale. The maximum No Claims Discount available is level 14 (70% discount). The maximum number of levels you can decrease at renewal is three. The No Claims Discount only applies to subscriptions for your core health insurance. Claims you may make in relation to any Add ons, NHS cash Benefit or Travel and Emergency Medical Cover do not count as claims in the assessment of the no claims discount. In addition, claims we pay that fall entirely within any excess will not be counted. No Claims Discount Level 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Discount applied on premium 0% 10% 20% 27.5% 35% 40% 45% 50% 55% 59% 62% 65% 68% 70% The No Claims Discount scale works as follows: Claims payments made during the year before we calculate the premium for the next insurance year Movement on the scale at the next renewal date (subject to a maximum of level 14 and a minimum of level 1) £0 paid Move up the scale by 1 level Between £0.01 – £250 paid Move down the scale by 1 level Between £250.01 – £500 paid Move down the scale by 2 levels More than £500 paid Move down the scale by 3 levels How will claiming impact my No Claims Discount level? The No Claims Discount is only based on claims paid by Bupa and so any claim you make won’t be taken into account until the payment has been processed. Any claim that falls entirely within your excess will not impact your No Claims Discount level. For more detail please refer to your Bupa By You Membership Guide. FOR MORE INFORMATION ABOUT THE NO CLAIMS DISCOUNT PLEASE CALL THE HELPLINE. YOU CAN FIND THE NUMBER ON YOUR MEMBERSHIP CERTIFICATE Bupa health insurance is provided by Bupa Insurance Limited. Registered in England and Wales No. 3956433. Bupa Insurance Services Limited. Registered in England and Wales No. 3829851. Bupa Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Bupa Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. Registered office: Bupa House, 15-19 Bloomsbury Way, London WC1A 2BA. NCD/8036/JAN14V2 09399_4043