Quick Setup Guide
1
Important InformatIon
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HOW TO CONTACT US
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2
Get Started
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MASTER CODE
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SET UP NOTIFICATIONS AND REMINDERS NOW
BY LOGGING IN TO CUSTOMERS.LIFESHIELD.COM
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REFERRAL CODE
DWaWbcustomers.lifeshield.com/Referral-ProgramT]`[]`SRSbOWZa
3
Component plaCement SuGGeStIonS
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Q][^]\S\ba0OaS]`1]\a]ZS
SENSOR
BASE
SENSOR
CONSOLE
SENSOR
PLAN YOUR COMPONENT PLACEMENT BEFORE SETTING UP YOUR SYSTEM
4
IMPORTANT: FOLLOW STEPS IN EXACT ORDER. DO NOT SKIP AHEAD.
/
Connect Base
2
1
/
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0
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1
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2
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3
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+
Power Adapter
Table Stand
Modem/Router
0
Ethernet Cable
3
(Optional)
Phone Cord
Base Back View
OPTIONAL: IF YOU CONNECT A PHONE CORD FROM THE SYSTEM BASE TO A TELEPHONE WALL JACK, YOU’LL HAVE A BACK-UP PATH
FOR ALARM COMMUNICATIONS IF YOUR INTERNET CONNECTION ISN’T FUNCTIONING. (ONLY APPLIES TO NON-VOIP PHONE SERVICES)
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWb support.lifeshield.com/base-BSC1001-trouble
0
Connect Cellular Gateway (if included)
/
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no more than 100 feet away from the Console
0
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2
Cellular Gateway
Back View
1
Battery
Pack
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aSQ]\RO`gPOQYc^agabS[^ZSOaSdWaWbsupport.lifeshield.com/cellular-gateway-setup
#
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/cellular-gateway-trouble
2
2
Connect Console
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O\]cbZSbO\Rno more than 100 feet from the Base or Cellular Gateway
/
CONNECT THE BATTERY AND PLUG IN THE CONSOLE
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1
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2
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1
3
MOUNT THE CONSOLE
3
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F
If the 1]\a]ZS will be mounted on a wall:
2
Power Cord
Table Stand
• Select the wall location and mark the spots on the wall where
the upper and lower screws will go using the mounting plate as
a template
• Drill 3/16” holes and insert the drywall anchors provided
F
• Screw mounting screws into the anchors, leaving the heads
about 3/8” away from the wall
• After checking that the power cord is in place correctly, attach
to the wall mounting plate to the 1]\a]ZS
• Place the 1]\a]ZS with wall mounting plate onto the wall screws
Mark spot
on the wall
• Plug the 1]\a]ZS power cord into the outlet
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/console-trouble
3
Keychain Remote
Keychain
Remote
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4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/keychain-trouble
*Your master code can be found on the inside of this Setup Guide
6
4
Slim Door & Window Sensors
Each of your Slim Door & Window Sensors boxes is labeled with a specific name (ex: DOOR 1 or WINDOW 2).
Please make sure you keep track of which sensors are labeled as door vs. window.
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’DOOR SENSORS
’WINDOW SENSORS
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ACTIVATING THE SLIM DOOR AND WINDOW SENSORS
/
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CUSTOMIZE SENSOR SETTINGS (OPTIONAL)
Three Raised Lines
On your Console:
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3 3\bS`;OabS`1]RS
AQ`]ZZb]AS\a]`a^`SaaSELECT
F
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PLACING SLIM SENSORS
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9
:
;
N
1/2" spacing
8
Sensor
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%
*Your master code can be found on the inside of this Setup Guide
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/slim-sensor-trouble
#
Motion Sensor-40 lbs. Pet Friendly
Press
ACTIVATING THE MOTION SENSOR
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0
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Top
PLACING THE MOTION SENSOR
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1
1
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2
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F
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I
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Tape For
Corner Mount
Tape For
Wall Mount
2
*Your master code can be found on the inside of this Setup Guide
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/motion-40-trouble
8
6
Fire Safety Sensor
(if included)
PLEASE READ ALL STEPS PRIOR TO MOUNTING AND
ADDING FIRE SAFTEY SENSOR
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0
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0
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Fire Safety Sensor
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2
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3
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F
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5
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1
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A;=9347@3]`1/@0=<;=<=F723
IMPORTANT:bVSaSZSQbW]\g]c[OYSRc`W\UbVWaQ]\¿Uc`ObW]\abS^eWZZRSbS`[W\SbVSbg^S]T
[SaaOUSbVObWaaS\bb]bVS[]\Wb]`W\UQS\bS`
*Your master code can be found on the inside of this Setup Guide
**Not all hazard detectors are compatible with the Fire Safety Sensor
'
4]`b`]cPZSaV]]bW\U^ZSOaSdWaWbsupport.lifeshield.com/fire-safety-sensor-trouble
Sensor
I
Battery Tab
CONTROL YOUR SYSTEM
STAY ARMING
DEFINITION
CONSOLE
KEYCHAIN REMOTE
SECURITY PORTAL
(LIFESHIELD WEB)
MOBILE APP
SECURITY TOUCHPAD/
TABLET APP
AWAY ARMING
PANICKING
YOUR SYSTEM
INSTANT ARMING
DISARMING
Use when you are in for the night
and not expecting anyone to enter
or exit the home. Your system
will not provide an Exit Delay or
Entry Delay. This mode will also
ignore specific sensors not set for
Stay mode (for example Motion
Sensors as typically only used in
Away mode).
Use this whenever you want to
cancel any alarm you’ve caused.
tPress CANCEL/OFF
on your Console and
enter your Master Code*
tPress and hold PANIC for
2 seconds (if enabled)
tPress Cancel/OFF
to disarm the system
before entering
tPress and hold STAY and
AWAY at the same time
for 2 seconds (if enabled
and you’re within range
of the system)
Use while you are staying in
your home. Your system will
provide an Exit Delay and an
Entry Delay. This mode will also
ignore specific sensors not set for
Stay mode (for example Motion
Sensors as typically only used in
Away mode). During Exit Delay,
the beep will increase during the
last 10 seconds of arming.
Use when no one is at home.
Your system will provide an
Exit Delay and an Entry Delay.
During Exit Delay, the beep
will increase during the last 10
seconds of arming.
t Press STAY on your
Console and enter your
Master Code*
tPress AWAY on your
Console and enter your
Master Code*
tPress INSTANT on your
Console and enter your
Master Code*
t If One Touch Arming is
enabled, press and hold
STAY on your Console
tIf One Touch Arming is
enabled, press and hold
AWAY on your Console
t Your system is armed
when the Exit Delay
has expired
tYour system is armed when
the Exit Delay has expired
tIf One Touch Arming is
enabled, press and
hold INSTANT on
your Console
tPress and hold STAY
on the Keychain Remote
for 2 seconds
tPress and hold AWAY
on the Keychain Remote
for 2 seconds
tThe system will respond
with a blinking light and
a beep letting you know
your system is armed
tThe system will respond
with a blinking light and
a beep letting you know
your system is armed
tLogin to LifeShield at
customers.lifeshield.com
tLogin to LifeShield at
customers.lifeshield.com
tLogin to LifeShield at
customers.lifeshield.com
tLogin to LifeShield at
customers.lifeshield.com
tAt the top of the
webpage, click the
icon of the house with
a person inside of it
labeled “STAY”
tAt the top of the
webpage, click the
icon of the empty
house labeled
“AWAY”
tAt the top of the
webpage, click the
icon of the Shield
labeled “INSTANT”
tAt the top of the
webpage, click the
DISARM button
tDrag the lock icon to
the STAY arming symbol
(the house with a person
and clock)
tDrag the lock icon
to the AWAY arming
symbol (the house
with the shield)
tDrag the lock icon to
the Unlock icon labeled
“Disarm”
tEnter your Master Code*
tEnter your Master Code*
tDrag the lock icon to
the INSTANT arming
symbol (the house with
a person and lightning
bolt)
tDrag the lock icon to
the STAY arming symbol
(the house with a person
and clock)
tDrag the lock icon to the
AWAY arming symbol
(the house with the
shield)
tDrag the lock icon to the
INSTANT arming symbol
(the house with a person
and lightning bolt)
tEnter your Master Code*
tEnter your Master Code*
tEnter your Master Code*
Use this mode to send an
immediate signal to the
Monitoring Center, who will then
dispatch the proper authorities.
When panicking your system,
you are required to select the
emergency type (Police, Fire,
Medical) before the signal is sent.
NOTE: Do not test your system
with the Panic Button.
tSelect Police, Fire, or Medical
NOTE: If a door doesn’t open and
close during the exit delay, the
system will automatically switch
the arming mode to STAY
Not available on the
Keychain Remote
tThe system will respond
with a light and a beep
letting you know your
system is disarmed
tEnter your Master Code*
Not available through
LifeShield Web
Not available on the
Mobile Application
tEnter your Master Code*
tDrag the lock icon to
the Unlock icon labeled
“Disarm”
tPress the PANIC button in
the upper right-hand corner
of the screen
tEnter your Master Code*
tChoose your type of Panic
tWill only work when the
device is in the same
wireless network as your
system
*Your master code can be found on the inside cover of this Setup Guide
CP-01 Certified:
False Alarm Reduction Features
G]c`:WTSAVWSZRASQc`WbgAgabS[W\QZcRSaTSObc`SaW\bS\RSRb]VSZ^g]c`SRcQSTOZaSOZO`[aAbcRWSaPgaSQc`WbgW\Rcab`g]`UO\WhObW]\aO\RZOe
S\T]`QS[S\bVOdSRSbS`[W\SRbVOb[O\gTOZaSOZO`[aQO\PSOd]WRSRbV`]cUVPSbbS`c\RS`abO\RW\U]TaSQc`WbgagabS[aO\RPgaSbbW\UQS`bOW\^O`O[SbS`a
b][]`ScaS`T`WS\RZgZSdSZaBVSW\Rcab`gVOaOR]^bSROabO\RO`RY\]e\Oa/<A7A7/1>eVWQVWa\]e`S_cW`SRW\[O\g[c\WQW^OZWbWSaO\RWa
W[^ZS[S\bSRW\g]c`:WTSAVWSZRASQc`WbgAgabS[BVST]ZZ]eW\Uac[[O`WhSa[O\g]TbVSYSgTSObc`Sa
EXITING YOUR HOME
Exit Time³BVWaWaO^S`W]R]TbW[SOTbS`g]c/`[bVSagabS[Rc`W\UeVWQVg]c[OgSfWbg]c`^`S[WaSaeWbV]cbb`W^^W\UO\/ZO`[G]c`agabS[
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eSPPgU]W\Ub]ASbbW\UajASQc`WbgAgabS[jASbbW\Uaj3RWb]`PgcaW\Ug]c`1]\a]ZS^`Saa;S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSj3fWb2SZOg
BW[S6]eSdS`bVS`SWaO\SfQS^bW]\b]bVWaaSbbW\URc`W\U@S[]bS/`[W\UaSSPSZ]e
Progress Annunciation ³2c`W\UbVS3fWbBW[Sg]c`agabS[eWZZPSS^b]ZSbg]cY\]ebVOb/`[W\UWaW\^`]U`Saa2c`W\UbVSZOabaSQ]\RabVS
PSS^W\UeWZZa^SSRc^b]eO`\g]cbVObbVS3fWbBW[SWaOP]cbb]Sf^W`SEVS\bVSPSS^W\Uab]^abVSagabS[Wa/`[SR2c`W\U3\b`g2SZOgg]c`
agabS[eWZZPSS^b]ZSbg]cY\]ebVObbVSagabS[eWZZ/ZO`[WTWbWa\]b2WaO`[SR^`W]`b]Sf^W`ObW]\]T3\b`g2SZOgEVS\bVSPSS^W\Uab]^abVS
agabS[eWZZ/ZO`[WTg]cVOdS\]b2WaO`[SRBVSRSTOcZbaSbbW\UT]`bVS1]\a]ZSO\RbVS0OaSPSS^T]`3fWbO\R3\b`g2SZOgWa=<BVWa[OgPS
QVO\USRW\:WTSAVWSZReSPPgU]W\Ub]ASQc`Wbgj1]\b`]ZZS`aj;O\OUSj3RWbWQ]\G]cO`S^S`[WbbSRb]bc`\]TT>`]U`Saa/\\c\QWObW]\]\SWbVS`
bVS1]\a]ZS]`0OaSPcb\]bP]bV/bZSOab]\Sc\Wb[cabPSaSbb]a]c\R>`]U`Saa/\\c\QWObW]\
Exit Time Restart³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPgRc`W\U3fWbBW[SWTOaS\a]`b`W^a`Sab]`SaO\RbVS\b`W^aOUOW\^`W]`b]bVSS\R]T3fWb
BW[SbVS3fWbBW[SeWZZ`SabO`bBVWa[WUVb]QQc`T]`SfO[^ZSWTg]cSfWbbVS^`S[WaSaO\RbVS\W[[SRWObSZg`Sbc`\Rc`W\UbVS3fWbBW[Sb]`Sb`WSdS
a][SbVW\UBVWa[OgPSQVO\USR]\bVS1]\a]ZSPgU]W\Ub];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSj3fWb2SZOg@SabO`bBVSRSTOcZbaSbbW\U]T
bVWa]^bW]\Wa=<
Exit Error³3fWb3``]`]QQc`aWTOaS\a]`Wab`W^^SReVS\3fWbBW[SSf^W`SaBVWa[WUVb]QQc`WTOR]]`eOa\]bTcZZgQZ]aSROTbS`ZSOdW\UbVS^`S[WaSa
2S^S\RW\U]\bVS/`[[]RS3\b`g2SZOgeWZZPSUW\W[[SRWObSZg7TbVSagabS[Wa\]b2WaO`[SRPST]`S3\b`g2SZOgSf^W`SaO\/ZO`[eWZZPSaS\bb]
bVS[]\Wb]`W\UQS\bS`eWbVO\3fWb3``]`[SaaOUSW\QZcRSR
Unvacated Premises/Auto Stay³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPgWTg]c/`[/eOgT`][eWbVW\g]c`^`S[WaSaPcbR]\]bSfWbbVS^`S[WaSaWS
OR]]`R]Sa\]b]^S\bVSagabS[eWZZ/`[AbOgW\abSOR7Tg]cVOdS[]bW]\aS\a]`aT]`SfO[^ZSaSbb]/eOgPcb\]bb]AbOgbVS[]bW]\aS\a]`aeWZZ
bVS`ST]`S\]bPS[]\Wb]`SRBVSRSTOcZbaSbbW\U]TbVWa]^bW]\Wa=<Pcb[OgPSQVO\USRW\:WTSAVWSZReSPPgU]W\Ub]ASbbW\UajASQc`WbgAgabS[j
ASbbW\Uaj3RWb
ENTERING YOUR HOME
Entry Delay³BVWaWaO^S`W]R]TbW[SOTbS`S\b`gb]bVS^`S[WaSab]2WaO`[bVSagabS[PST]`SbVSagabS[/ZO`[a3\b`g2SZOgWaaSZSQbSRPgaS\a]`G]c`
agabS[^`]dWRSaO`O\US]TbW[SaT`][!aSQ]\Rab]"[W\cbSaBVSRSTOcZbO\R`SQ][[S\RSRaSbbW\UWa!aSQ]\RaBVWa[OgPSQVO\USRW\:WTSAVWSZR
eSPPgU]W\Ub]ASQc`WbgjAS\a]`aj0g^Oaa3RWbj3RWbWQ]\]`PgcaW\Ug]c`1]\a]ZSU]b];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSjAS\a]`ajASZSQb
AS\a]`j3\b`g2SZOg6]eSdS`bVS`SWaSfQS^bW]\b]bVWaaSbbW\U³/`[7\abO\bAbOg]dS``WRSa3\b`g2SZOgEW\R]eaS\a]`aO`S\]Z]\US`]TTS`SRO\3\b`g
2SZOg]^bW]\O\ROZZ\SeZgW\abOZZSReW\R]eaS\a]`aVOdS\]hS`]3\b`g2SZOg
Disarm³EVS\bVSagabS[WaW\3\b`g2SZOgg]c[cab2WaO`[b]^`SdS\bO\/ZO`[=\bVS1]\a]ZSg]c[Og^`Saa1O\QSZO\RbVS\g]c`"RWUWbQ]RS
]`g]c[OgXcabS\bS`g]c`"RWUWbQ]RSBVSPSS^W\URc`W\U3\b`g2SZOgeWZZab]^eVS\g]c^`SaabVS¿`abRWUWb6]eSdS`WTg]c`Q]RSWaW\Q]``SQb]`
bW[Sa]cbbVSPSS^W\UeWZZ`Sac[S=bVS`[SbV]RaOZa]SfWabb]2WaO`[acQVOabVS9SgQVOW\@S[]bS]`[]PWZSO^^ZWQObW]\a
REMOTE ARMING USING KEYCHAIN REMOTE
G]c`9SgQVOW\@S[]bSWaO`S[]bSQ]\b`]ZRSdWQSBVSPcbb]\aO`S[SQVO\WQOZZgRSaWU\SRb][W\W[WhSW\ORdS`bS\bOQbWdObW]\]TbVS/`[O\R1O\QSZ
Pcbb]\a6]eSdS`WTQO`YSga]`]bVS`]PXSQba^`SaaOUOW\abbVSaSPcbb]\aeVWZSW\g]c`^]QYSb]`^c`aSbVSagabS[[Og/`[]`2WaO`[eWbV]cbg]c`
Y\]eZSRUS7TbVWa]QQc`abOYSabS^ab]Od]WR]PXSQbaT`][^`SaaW\UbVSaSPcbb]\aW\bVSTcbc`S
Remote Arming³BVSagabS[W\QZcRSaO\]^bW]\eVS`SPg\]3fWbBW[SWaO^^ZWSReVS\bVSagabS[Wa/`[SRcaW\UbVS9SgQVOW\@S[]bSBVSRSTOcZb
aSbbW\U]TbVWa]^bW]\Wa=44WS3fWbBW[SWaO^^ZWSReVS\/`[W\UT`][9SgQVOW\@S[]bSPcb[OgPSQVO\USRW\:WTSAVWSZReSPPgU]W\Ub]
ASbbW\UajASQc`WbgAgabS[jASbbW\Uaj3RWbj@S[]bS/`[W\U3fWb2SZOg
EVS\bVSagabS[Wa2WaO`[SRcaW\UbVS9SgQVOW\@S[]bSO\R\]aS\a]`VOaPSS\b`W^^SR3\b`g2SZOgR]Sa\]bO^^ZgBVWa[WUVb]QQc`WTg]c2WaO`[
T`][]cbaWRSbVS^`S[WaSaO\RPST]`Sg]c]^S\g]c`R]]`
BVS9SgQVOW\@S[]bSeWZZPZW\Y`SRU`SS\b]W\RWQObSeVSbVS`OQ][[O\ReOaacQQSaaTcZBVS9SgQVOW\@S[]bSeWZZOZa]_cWSbZgQVW`^7Tg]c^`Saa
/eOg]`AbOgOaW\UZSU`SS\PZW\Y[SO\aacQQSaaTcZ/`[eVWZSOR]cPZS`SRPZW\Y[SO\abVS/`[eOa\]bacQQSaaTcZOR]]`]`eW\R]eWa]^S\O\R
agabS[Wa<]b@SORgb]/`[7Tg]c^`Saa1O\QSZOR]cPZSU`SS\PZW\Y[SO\abVS2WaO`[eOaacQQSaaTcZ
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;S\cjASQc`WbgASbbW\Uaj3\bS`;OabS`1]RSj9SgQVOW\ajASZSQb9SgQVOW\j>O\WQ3\OPZSASQ]\Rg]c[cab^`SaaO\RV]ZRP]bVAbOgO\R/eOg
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11
B]QVO\USO\gaSbbW\UdWO:WTSAVWSZReSP^ZSOaSZ]UW\b]:WTSAVWSZRObcustomers.lifeshield.com
ALARM TIMING AND CANCELLING ALARM
Abort Window ³/TbS`3\b`g2SZOgSf^W`SabVSZ]QOZ/ZO`[eWZZa]c\R6]eSdS`bVSagabS[^`]dWRSaO\ORRWbW]\OZRSZOgY\]e\Oa/P]`bEW\R]ePST]`SbVS
/ZO`[WaaS\bb]bVS[]\Wb]`W\UQS\bS`BVSRSTOcZbaSbbW\UT]`bVS/P]`bEW\R]eWa!aSQ]\Ra7Tg]c2WaO`[Rc`W\UbVS/P]`bEW\R]e\]/ZO`[WaaS\bb]
bVS[]\Wb]`W\UQS\bS`BVSRWa^ZOgeWZZW\RWQObSbVOb\]/ZO`[eOaaS\bBVSagabS[W\QZcRSaO\]^bW]\eVS`SPg/P]`bEW\R]e[OgPSRWaOPZSRT]`^O`bWQcZO`
aS\a]`a]\bVS1]\a]ZSU]b];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSjAS\a]`ajASZSQbAS\a]`j/P]`bEW\R]eBVWa[SO\abVS/ZO`[eWZZPSaS\bb]bVS
[]\Wb]`W\UQS\bS`W[[SRWObSZgOTbS`bVS3\b`g2SZOgSf^W`SaW\Q`SOaW\UbVS`WaY]TOTOZaSOZO`[
Disarm After Alarm³7TO\/ZO`[]QQc`aO\RbVS\g]c2WaO`[bVSagabS[bVSagabS[eWZZRWa^ZOgbVSaS\a]`abVObQOcaSRbVS/ZO`[BVWaeWZZVSZ^g]c
RSbS`[W\SbVSQOcaS]TbVS/ZO`[BVWaRWa^ZOgeWZZbW[S]cbOTbS`OTSeaSQ]\Ra6]eSdS`g]c[OgOZa]QVSQYg]c`SdS\bZ]Ub]`SdWSebVSSdS\ba^`W]`b]
bVS/ZO`[
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PANIC AND DURESS
Duress CodeBVSagabS[W\QZcRSaO\]^bW]\eVS`SPgg]c[OgaSbc^Oa^SQWOZ2c`Saa1]RS/2c`Saa1]RSQO\PScaSReVS\g]cTSSZbV`SObS\SRRcSb]
]\S]`[]`S^S`a]\ab`gW\Ub]T]`QSg]cb]S\bS`bVS^`S[WaSaO\R2WaO`[bVSagabS[EVS\g]cS\bS`bVS2c`Saa1]RSbVWaaS\RaOa^SQWOZ2c`Saa[SaaOUS
b]bVS[]\Wb]`W\UQS\bS`BVS[]\Wb]`W\UQS\bS`[OgRWa^ObQVRWTTS`S\bZgPOaSR]\bVWaa^SQWOZ2c`Saa[SaaOUSG]cQO\\]b1O\QSZORWa^ObQVQOcaSRPg
bVS2c`Saa1]RSbVS`ST]`SWbaV]cZRPScaSR]\ZgW\QOaSa]TOQbcOZRc`Saa]`W[[SRWObSP]RWZgbV`SOb7Tg]cSZSQbb]VOdSO2c`Saa1]RSg]c[cabaSZSQbO
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]`]\:WTSAVWSZReSPPgU]W\Ub]ASQc`WbgjASQc`Wbg1W`QZSj/RR2c`SaaCaS`
Panic Alarm via Console³7\]`RS`b]Od]WRTOZaSOZO`[abVS1]\a]ZS`S_cW`SaO abS^^`]QSaa4W`abg]c[cab^`SaaO\RV]ZRbVSgSZZ]e>O\WQPcbb]\T]` aSQ]\RaASQ]\RbVS1]\a]ZSeWZZRWa^ZOgO[S\cO\R`S_cW`Sg]cb]aSZSQbbVSbg^S]T>O\WQ[SaaOUSaS\bb]bVS[]\Wb]`W\UQS\bS`>O\WQWaaSbaS^O`ObSZg
T]`SOQV1]\a]ZSO\RbVSRSTOcZbaSbbW\UT]`>O\WQWa=<
SENSOR FALSE ALARM PREVENTION
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WaaSZSQbSRPgaS\a]`]\bVS1]\a]ZSPgU]W\Ub];S\cjASQc`WbgASbc^j3\bS`;OabS`1]RSjAS\a]`ajASZSQbAS\a]`j1`]aaH]\SBVSRSTOcZbaSbbW\UT]`
1`]aaH]\W\UWa=441`]aaH]\W\U]\Zge]`YaWTObZSOab aS\a]`aVOdS1`]aaH]\W\Ubc`\SR=<Bg^WQOZZgOR]]`eW\R]eaS\a]`O\RO[]bW]\aS\a]`O`S
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aS\a]``Sab]`SabVObaS\a]`eWZZQ]\bW\cSb]^O`bWQW^ObSW\bVS1`]aaH]\SZ]UWQ
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12
RESPONDING TO AN ALARM
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LOCAL PERMIT AND REGISTRATION (IF APPLICABLE)
To activate the monitoring service for your home security system, you may need to obtain a permit and/or
registration from your municipality, sign your contract, and complete your registration via the security portal.
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It’s very important to obtain permits and/or registration if required in your municipality.
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NOTE: A service fee may be charged for any secondary installation/service visit to your home
13
FREQUENTLY ASKED QUESTIONS
1. Where can I buy new/additional equipment?
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2. Where do I find instructions on adding additional components to my LifeShield system?
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3. Do I have to purchase service with my LifeShield system?
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4. How do I cancel service?
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5. Do I have to have a landline phone to use LifeShield?
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6. What if there is no telephone line near my broadband connection?
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7. Will LifeShield cause interference with other RF products like my wireless network (Wi-Fi)?
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8. How many Bases and Consoles can I have in my system?
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9. How many sensors can I have in my system?
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10. Can I change my Master Code?
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11. Are there special licenses needed to install a security system?
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2021 Cabot Blvd. West, Langhorne, PA 19047
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14