The crown jewels The crown jewels Concentrating on the “super six” registries will help organizations to have a focused gTLD strategy and can help to protect your brand, according to Kristin Geboers, Senior Product Marketing Manager for Thomson CompuMark. T he face of the internet has changed, and it is requiring trademark attorneys to go to great lengths to protect their clients like never before. The new gTLD (generic top-level domain) program has altered the game for brand owners, community groups and entrepreneurs alike, as descriptive terms outside the ubiquitous .com and .org are now allowed to be registered and operated as internet domains. Their presence is forcing trademark lawyers to become ever more diligent about their clients’ brand protection strategies. First some background: After many years of debate, the Internet Corporation for Assigned Names and Numbers (ICANN) opened the new gTLD process in early 2012. The gTLD program was specifically developed to increase competition and choice in the domain name space, and aimed to help create a globally inclusive internet, regardless of language or region. ICANN ultimately received 1,930 new gTLD applications, which represented just over 1,400 unique strings, as many had applied for the same terms. Of the applications received, more than 650 were specific brands that had applied for registries in their own name. That’s impressive enough, but even more concerning for brand owners were the more than 600 applications for generic terms. It would be easy for companies to get bogged down trying to cover themselves across 600 plus registries, but the practical reality is that it’s just not feasible – or economical – to register every single name combination that a brand could conceivably protect. To succeed in the new gTLD universe, a brand’s defensive registration Résumé Kristin Geboers, Senior Manager of Product Marketing for the Trademarks business at Thomson Reuters Kristin joined Thomson Reuters in 2007 as a Marketing Manager at Thomson CompuMark. As Senior Manager of Product Marketing she sets the marketing strategy for the Trademarks business within Thomson Reuters IP Solutions. Kristin holds a Masters degree in Communication Sciences from the VUB in Brussels and an Executive MBA from UAMS in Antwerp. CTC Legal Media strategy needs to form a clear connection with what the registry is offering. We’ve tried to make things easy by identifying and demystifying the six “crown jewels” of domain registries. We’re calling them our “super six” registries because they cover a broad swath of the gTLD landscape and give brands a great deal of flexibility for playing defense and offense. They are: • Generic (.APP, .BLOG, .NEWS) • Gripe (.FAIL, .WTF, .REVIEWS) • Vice (.SEX, .CASINO, .BET) • Corporate identifiers (.INC, .LTD) • Charitable (.CHARITY, .FOUNDATION, .CARES) • Geographic (.LONDON, .NYC, .AFRICA) By understanding these six categories, brand professionals can develop a strategy to minimize the risk of their brand’s digital exposure to cybersquatters, scammers, hackers and other ill intentioned entities. Elisa Cooper, director of product marketing for MarkMonitor a business of Thomson Reuters, explained: “This is all about minimizing your risk, as opposed to registering broadly. We do not encourage registering every trademark, every variation, every misspelling across every new gTLD registry; it’s simply not going to be possible. We’re really helping companies, at this point, try to make smart registration decisions where there’s either a great amount of risk, or there’s a very close nexus between what the brands are all about and what the registries are promoting.” To help trademark professionals navigate these exhaustive new registries, we’ve outlined a gTLD management process, covering everything from the review of the current landscape through to evaluation of brand protection strategies. Understanding and taking advantage of the Trademark Clearinghouse The first step to gTLD management is a review of the current landscape. Should you be submitting Sunrise Registrations in any of the gTLDs, which will give you priority registration periods when you can register a domain before it becomes generally available to the public? THE TRADEMARK LAWYER 1 The crown jewels Reassess brand protection strategy Monitoring is going to be essential in the coming months as new domains start to roll-out into the marketplace. At the most basic level, it is important to monitor all new gTLD registrations for improper use of brand, trademarks or slogans. By monitoring domain registrations for improper use of brands, trademarks and slogans, who owns dangerous names and their history, and cataloging illegal sites, companies can proactively anticipate potential domain name abuse and take action before the new name takes root in the marketplace. In many cases, signals spotted in the domain registration monitoring process could reveal more broad-based counterfeiting or infringement activities in development. A solid brand protection strategy will be synchronized with the broader IP and brand protection initiatives so that early warning indicators in one area will trigger closer scrutiny in another. A change from defensive registrations to policing Trying to register every variation, typosquat (URL hijacking) or misspelling in this new environment as a method for protecting brands promises to be cost prohibitive. Instead, policing for abuse Thankfully, ICANN has put in place a number of mechanisms, which, if used correctly, will help brand owners protect themselves. Chief among these is the Trademark Clearinghouse. Operating as a central repository of authenticated trademark information, the Trademark Clearinghouse is the hub of the gTLD registration process, through which brand owners can participate in Sunrise Registration periods, qualify for defensive “blocking” and receive notification when exact-match domain registrations are made. “While participation in the Clearinghouse is an important step, it is not the only step required for brand owners,” added Cooper. “Simply submitting names into the Clearinghouse does not block others from registering trademarks. It primarily offers brand owners the ability to participate in Sunrise registration periods. While it does notify brand owners – via the Claims Service – it provides a notification ONLY when an exact-match domain name registration has been made. As a result, implementing a brand protection solution will be key for detecting abuse in this new environment.” “ Due to the very real threats of cybersquatters who prey upon well-recognized brands, the addition of hundreds of new top-level domains will require brands to reexamine the defensive portions of their domain portfolios. 2 THE TRADEMARK LAWYER ” Streamline your portfolio with a review and taking action where it makes sense will be the key to brand protection. By monitoring domain registrations for potential problems such as the improper use of brands, trademarks and slogans, trademark attorneys can help companies identify abuse and take immediate action where it makes sense. “ It would be easy for companies to get bogged down trying to cover themselves across 600 plus registries, but the practical reality is that it’s just not feasible – or economical – to register every single name combination that a brand could conceivably protect. ” Due to the very real threats of cybersquatters who prey upon wellrecognized brands, the addition of hundreds of new top-level domains will require brands to reexamine the defensive portions of their domain portfolios. Today, the bulk of corporate domain portfolios largely consist of defensive registration, averaging up to 80%. But with over 600 new registries launching, it will not be economically feasible to register every single domain construct that could present an infringement challenge. “This is a critical point,” Cooper emphasized. “Because many domain name portfolios have become bloated over the last several years, now is the time to pare back in order to make way for new gTLD registrations. Companies will need to make important decisions that will form the basis of their registration policy and ultimately determine which brands to register as domains because they cannot possibly register every conceivable variation. By following a wellthought-out plan, brand owners will be less likely to make reactive, expensive decisions every time a new registry launches.” A central point of approval We expect upwards of 30 to 40 new top-level domains to launch each month and when things are moving this quickly, there will be a temptation to file in every direction as fast as possible. First, it will be important to identify the individuals who are permitted to request, approve and modify registrations. With a new generation of phishers using brand name gTLDs to appear legitimate, and a breed of cybersquatters that range from rabid fans of a brand to those who think it’s cool to have a close tie to a brand in the form of a gTLD, a central point of contact can limit your volatility to modifications. A single person should have final review and approval of any changes and the domain should always be locked to ensure that unauthorized changes cannot be made. CTC Legal Media CTC Legal Media THE TRADEMARK LAWYER 3 The crown jewels As a starting point, it makes sense to develop a clear set of policies that identifies when new domains should be registered. These conditions may include product launches and campaigns, the opening of new top-level domains or the liberalization of an existing country code top-level domain. Your policy should also provide guidelines on important variations, common misspellings or even combinations of terms.