Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Business Banking Transactional Products and Solutions Business Bank Account Mercantile Bank offers a comprehensive range of business banking transactions, along with a personal assurance of professional service delivery at all times. We focus on you and your business to ensure that your unique needs are met quickly, effectively and in line with your expectations. Our Business Bank Account offers you a complete banking solution with easy access to a wide range of products and services. Business Banking fees are competitive and, with a monthly account fee and a pay-as-you-use approach, you are charged in line with the transactions you conduct. Debit Card A Mercantile Bank debit card allows you to access your funds via a global network of ATMs and point-of-sale devices. This means that you have access to your cash 24 hours a day, 365 days a year, all around the world. Credit Card Enjoy a card-based credit facility that gives your business access to additional funds immediately. This allows your business to access money in advance to better manage your cash flow shortfalls and settle when you have received funds. The card also gives you access to VISA’s global network of ATMs and Point of Sale devices. Full transactional capability: Make payments and collect funds using a comprehensive range of convenient banking channels Linked debit card: Link your debit card to your account for daily purchases and access VISA’s global ATM and point-of-sale network Payments: Set up debit and stop orders to automate monthly payments Business Internet banking: Enjoy secure online banking via BANK@bility™, our business Internet banking platform, available anywhere, 24/7 Overdrafts: Link an overdraft facility to your account, access additional funds whenever needed and manage your cash flow effectively Customised service: Enjoy customised and personal service as a valued Mercantile Bank client Single point of contact: Deal directly with your Mercantile Bank Business Manager who will take care of all your business banking requirements. Ease of use: Enjoy easy access to our conveniently-located ATMs at all our business centres, countrywide Saswitch: Use your VISA-branded debit card at all Saswitch ATMs across South Africa VISA: Enjoy the convenience globally of transacting at any VISA-enabled ATM or point- of-sale device worldwide Pay for fuel: Purchase fuel safely and conveniently using your VISA-branded debit card. SMS notification: Receive SMS notifications about any transactions effected on your business debit card Revolving facility: Access available funds with up to 55 days interest free Access: Use your card at VISA merchants and ATMs worldwide Drive Card: Link your Drive Card to your business credit card and take care of your fleet-related spending Multiple users: Nominate any number of executives and staff to use cards linked to a single card account, with individual limits and tracking Free travel insurance: Receive free travel insurance when you purchase an airline ticket using your business credit card SMS notification: Receive SMS notifications about any transactions effected on your business credit card Statements: Receive consolidated statements for your company along with single statements for individual card holders. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 1 Mercantile Bank Product Selection Guide Overview Product Drive Card Brief Description The Mercantile Bank Drive Card is the only card you need to keep you and your fleet on the road and on the go. The card can be used for fuel purchases, repairs and vehicle maintenance payments. Features and Benefits Business Savings Account Enjoy the benefits of essential transactional banking solutions with a Mercantile Bank Business Savings Account. With a monthly fee and transactional charges levied according to a pay-as-you-use basis, it’s a costeffective option. In addition to a full suite of transactional capability, this account offers competitive fees and attractive interest rates. Security: Link a Drive Card to a specific vehicle for enhanced security Efficient: Enjoy the benefits of fast, efficient and safe vehicle-related transactions Usage: Use your card to pay for emergency repairs and spares as well as fuel, oil and other vehicle expenses Toll fees: Pay toll fees using your card and never have to carry cash again Easy settlement: Settle payments easily, with Drive Card transactions linked to your Mercantile Bank Visa Business gold credit card Statements: Monitor card transactions and motor-related expenses with linked monthly statements. Full transactional capability: Make payments and collect funds using a comprehensive range of convenient banking channels Linked debit card: Link your debit card to your account for daily purchases and access VISA’s global ATM and point-of-sale network Payments: Set up debit and stop orders to automate monthly payments Business Internet banking: Enjoy secure online banking via BANK@bility™, our business Internet banking platform, available anywhere, 24/7 Customised service: Enjoy customised and personal service as a valued Mercantile Bank client Tiered interest rates: Earn competitive tiered interest rates according to your balance – interest is calculated daily and capitalised monthly. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 2 Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Business Banking Borrowing Solutions Mercantile Bank offers you a range of business lending products tailored to suit your unique requirements, all at highly competitive rates. Our suite of borrowing products includes overdrafts, term loans, as well as asset and property finance. Overdrafts Business Term Loan A credit facility linked to your business bank account can help you manage your cash flow and working capital requirements more effectively. This overdraft option gives you easy access to additional funds for unforeseen circumstances. It’s a prime-linked revolving facility offered at competitive interest rates. Mercantile Bank offers tailored business term loans to suit your unique requirements. Your Business Manager can assist you in structuring a facility that will help you make key and timely purchases for your business. Revolving facility: Enjoy the benefits of a revolving facility, reviewed annually Instant access: Avoid delays and enjoy instant access to additional funds, whenever you need it Tailored limits: Discuss your unique requirements with your Business Manager to establish suitable borrowing limits Interest: Earn a prime-linked rate of interest, calculated daily and charged to your account on a monthly basis Cash flow: Maximise your cash flow by being able to access extra working capital when you need it most Competitive interest rates: Benefit from an attractive interest rate - only pay interest on funds used and not the full facility available to you. Flexible terms: Discuss attractive borrowing terms with your Business Manager to establish optimal lending solutions Competitive interest rates: Pay a competitive interest rate for your business loans Peace of mind: Manage your budget and plan ahead, with clear knowledge of interest rate charges and repayment terms Tailored solution: With a good understanding of your business and your unique needs, we have the ideal business term loan for you. Leasing Save costs and avoid depreciation of assets by using a leasing facility to lease movable and durable goods. This financial service enables you to select items you require for your business operations which are then purchased by Mercantile Bank and used by you for an agreed period. You pay cost-related rentals and Mercantile Bank retains ownership of the goods for the duration of the lease. Flexible terms: Structure the deposit and the repayment period to suit your business needs Flexible interest rates: Link your interest charges to the Prime lending rate or fix interest rates for a specified period Insurance: Insure all goods comprehensively and take advantage of competitivelypriced rates from our insurance partner. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 3 Mercantile Bank Product Selection Guide Overview Asset Finance Mercantile Bank understands your requirements when it comes to operational efficiencies and expansion opportunities. We offer a range of financing options for all your motor vehicle, fleet and capital equipment needs at competitive rates. Enjoy flexible and affordable asset finance facilities, including lease and instalment finance, customised according to your needs. Product Instalment Finance Rental Finance Brief Description To meet your flexible finance needs, Mercantile Bank offers Instalment Finance, which enables you to pay affordable instalments for moveable and durable goods that your business requires. Mercantile Bank purchases these goods and sells them to you on agreed terms. In addition to finance charges, you repay the full amount in instalments over an agreed period. Ownership of the goods lies with Mercantile Bank until all payments are made, whereafter ownership automatically transfers to you. Mercantile Bank offers you attractive rental products through our subsidiary company, Custom Capital, a rental finance company specialising in finance for a range of asset classes. These include office automation, telecommunication products, security surveillance, medical equipment, construction equipment and computer equipment. Discuss your requirements with us and let Custom Capital find your ideal solution. Features and Benefits Flexible terms: Structure a repayment period and a deposit that best suits your business needs and your cash flow Flexible interest rates: Link your interest charges to the Prime lending rate for a fixed or specified period Insurance: Insure all goods comprehensively and take advantage of competitivelypriced rates from our insurance partner Ownership: Take full ownership of the goods once you make the last repayment. Save working capital: Preserve your working capital without needing a large cash outlay for key assets and focus rather on your core business Return on net assets: Enhance your balance sheet and income statement with a better return on net assets Obsolescence hedge: Manage the life cycle of your business assets through costeffective rental finance Flexibility: Enjoy flexible finance terms and structure repayments according to your business needs Profitability: Reduce your debt exposure and enjoy tax advantages, using off balance sheet financing to enhance your business profits. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 4 Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Business Banking Electronic Banking and Payment Solutions Our Electronic Banking Services division has established a proven track record, built-up over a decade. With a focus on service, security and cost efficiencies, we have assisted clients in certain instances to secure an improvement of up to 35% in unpaid collections. Direct access to the payment system, regulators and BankservAfrica ensures that we are part of, and have an influence over, the everchanging payments environment. Electronic Banking Services provides solutions to third parties and offers access to the following: Electronic Banking Services Debit Order Collections NAEDO Collections AEDO Collections Electronic Banking Services Payment System Account Verification Services (AVS) Bank Account Validation Accuracy: Submit accurate information and details every time you transact, reducing admin burdens and increasing collections Integration: Achieve full integration with your internal systems to minimise human intervention and associated errors Flexibility: Choose when to submit collections each month, with flexible solutions to track payments and maximise collections Multi-channel: Choose web-based information capture and submission or batch file import capabilities Automated: Take advantage of fully automated solutions, reducing workload, limiting human intervention and keeping you well informed User-friendly: Use our secure solutions with ease, with client-managed functionality and multiple users Pricing: Benefit from competitive pricing on our solutions, based on the transaction volumes of your business Tailored solutions: Let us assist you to improve your collections by minimising the following: Incorrect collection details (account numbers, branch info, etc) Insufficient funds in your business’ debtor’s accounts Inaccurate information regarding the salary date of debtors. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 5 Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Business Internet Banking, BANK@bility™ Mercantile Bank’s Business Internet banking system, called BANK@bility™, offers you 24-hour access to view, monitor and manage your Mercantile Bank accounts. This online system is secure, user-friendly and technologically advanced. Its functionality caters for your business banking needs. It’s also quick, convenient and because it is webbased, it can be accessed from anywhere in the world. Merchant Services Mercantile Bank offers Merchant Services to take care of all your cardbased customer purchases. Our Point of Sale (POS) terminals can be linked to your transactional bank account, enabling you to receive same-day value for all VISA and MasterCard Credit and Debit card transactions. Provided that your terminal is linked to your Mercantile Bank transactional account, and that payments are received by us before 19h00, funds will reflect in your Mercantile Bank account on the same day. Inter-account transfers: Transfer funds between your Mercantile Bank accounts anywhere, anytime Payments: Process large transaction volumes, access a full payment history and create or manage recurring or future-dated payments Group payments: Pay up to 20 beneficiaries in one group at once and use the same group on a regular basis as required Immediate payment: Use the straight through process (STP) option for real time processing of payments to beneficiaries Batch payments: Import files containing bulk payment information, such as creditor, salary or wage batch payments Multiple users: Determine how many internal users within your business need to TM use BANK@bility to conduct your business banking Multiple user levels: Control user access and functionality and enable dual authorisation to ensure security checks and internal controls Access: Enjoy access to multiple Mercantile Bank accounts at a glance Beneficiary management: Create, import, maintain and manage your beneficiaries and provide them with proof of payment via SMS, fax or email Grouping of beneficiaries: Group beneficiaries for ease of payment, with a maximum of 20 beneficiaries per group Secure messaging: Forward confidential financial information to our operations area via secure messaging TM DIGIPASS : Rely on our security features to make your online banking safe, such TM as our two factor authentication solution, DIGIPASS Audit trail: Monitor all of your banking transactions and use a full audit trail to track every transaction by all users on the system. Acceptance: Use our POS device to process transactions for all VISA and MasterCard Debit and Credit Cards Same day value: Get same day value for your card-based transactions and optimise your cash flow Simplified bookkeeping: Use our clear and easy-to-read statements to make your reconciliation process simple and easy. Guaranteed payments: Enjoy guaranteed POS payments from Mercantile Bank and card associations, reducing fraud and associated losses Reduced risk: Reduce the need for cash handling on site, cutting costs associated with depositing cash and reducing your overall risk. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 6 Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Business Banking and Personal Investment Solutions Call Account Mercantile Bank offers a full suite of business savings products and services. Our Business Savings products cater for all your investment needs and deliver a solid return on your investment. These accounts include call accounts, notice and fixed deposits as well as money market accounts. Open a Call Account with Mercantile Bank and earn an attractive return on your surplus cash, which is readily accessible whenever you need it. Easy access: Avoid any delays and get immediate access to your business savings, with no notice period or withdrawal penalties Transact: Move funds in and out of your account as and when needed Interest: Earn a preferable and attractive rate of interest on your funds – agreed between you and your Business Manager Tiered rates: The higher your investment balance, the more interest you stand to earn Minimum savings balance: Enjoy all the benefits of a Call Account with a minimum balance of only R1000. Prime linked rate: Grow your interest potential, in line with changes in the Prime Notice Deposit Open a Notice Deposit Account with Mercantile Bank and earn an attractive rate of interest on your funds, with a variety of maturity periods to suit your needs. interest rate Notice period: Choose the notice period that best suits your needs (32, 66 or 88 days) and avoid early withdrawal penalties Attractive interest: Maximise your investment return through a longer-term Notice Deposit Account and earn a preferred rate of interest Minimum balance: Enjoy all the benefits of a Notice Deposit Account with a minimum balance of only R1000. Fixed Deposit A Fixed Deposit Account enables you to invest your money for a fixed period of time, at a fixed interest rate. Earn interest on your deposit on a monthly basis or upon maturity of the fixed deposit term. Secured rate: Earn a fixed, secure and unchanged rate of return for the duration of your specific investment period Flexible terms: Choose from a range of time periods and select the timeframe that best meets your needs Flexible distribution: Have the interest you earn paid out on the maturity date of the deposit, or paid on a monthly basis into a separate account Minimum investment: Enjoy all the benefits of a Fixed Deposit Account with a minimum balance of only R1000. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 7 Mercantile Bank Product Selection Guide Overview Product LisaGrow Brief Description LisaGrow is a Fixed Deposit Account that enables you to benefit from a higher investment rate, in line with increases in the Prime interest rate (a percentage increase at the Bank’s discretion). With benefits on the upside, your investment rate will never fall below your original rate, even if the Prime rate falls. This allows you to secure a minimum return on your investment and earn bonus returns from any Prime rate increases. PrimeGrow A PrimeGrow account with Mercantile Bank allows you to reap the full benefits of an increasing interest rate cycle. With an interest rate linked to Prime, you can earn maximum interest over a fixed savings period. PrimeAccess PrimeAccess is a 12-month fixed investment account which enables you to access up to 30% of your funds over three occasions within a 12-month period. This means that you can keep 70% of your savings fixed until maturity but still have access to some funds if and when you need them. Features and Benefits Fixed floor rate: Earn a fixed rate of interest and lock in your return even if the Prime interest rate falls over time Prime-linked rate upside: Benefit from potential interest rate increases (a percentage increase at the Bank’s discretion) should Prime rise but remain protected from any downside swings Fixed term: Invest your funds for a 12-month period to enjoy a secure investment with greater earnings potential Minimum investment: Enjoy all the benefits of a LisaGrow Account with a minimum balance of only R5000. Prime-linked rate: Watch your investment grow as the Prime rate rises Higher return: Be rewarded with higher interest rates for fixing your savings period Flexible fixed terms: Choose the fixed term that suits you best Minimum savings amount: Enjoy all the benefits of a PrimeGrow account with a minimum investment of R50 000. Access: Access up to 30% of your savings, three times over a 12-month period, if required Security: Take comfort in the knowledge that you can earn solid returns on at least 70% of your savings, fixed until maturity Notice: Give only 24-hours notice if and when you need to withdraw some funds Interest: With interest earned on your account directly linked to Prime, stand to gain if the Prime rate rises and earn interest rates in line with 12 month deposit rates Minimum investment: Enjoy all the benefits of a PrimeAccess Account with a minimum investment of R100 000. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 8 Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Access: Enjoy easy access to your funds and comply with a seven-day notice period to avoid any penalties MM 7 Our Money Market 7 account is designed for businesses seeking an attractive return on short-term surplus funds. Interest: Earn money market rates on surplus funds - negotiate an attractive interest rate with your Business Manager Transact: Move funds in and out of your account at your discretion, abiding to the seven-day notice period Minimum investment: Enjoy all the benefits of a Money Market 7 Account by always maintaining a minimum balance of R100 000. Access: Enjoy easy access to your funds and comply with a 24-hour notice period to MM 24 Our Money Market 24 account is designed for business owners and individuals seeking attractive returns on short-term surplus funds. avoid any penalties Interest: Earn money market rates on surplus funds Transact: Move funds in and out of your account at your discretion, abiding to the 24-hour notice period Minimum investment: Enjoy all the benefits of a Money Market 24 Account by always maintaining a minimum balance of R25 000. Access: Access your funds and comply with a 7-day notice period to avoid any penalties TESA Our Tax Exempt Savings Account is an attractive product aimed at individuals, seeking tax free returns at competitive rates. Tax free interest: Any interest earned is tax free, provided that you adhere to the regulation set limits. Investment limits: Maximum annual investment restricted to R30 000 and lifetime investment restricted to R500 000 Flexible investments: Deposits may be made in a lump sum of R 30,000 or several smaller deposits – not exceeding the regulated limit of R 30 000 per annum Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 9 Mercantile Bank Product Selection Guide Overview Product Brief Description Features and Benefits Foreign Exchange and Treasury products Spot Market Mercantile Bank is an authorised foreign exchange dealer, offering a range of services for both importers and exporters active in cross-border trade. Our Treasury employs professionals with a wealth of experience, able to advise you astutely and address all of your forex requirements. Mercantile Bank Treasury is your gateway to international markets offering you competitive pricing across more than 30 currencies. We enable you to trade in the spot market to lock in favourable rates for all your offshore dealings. Access: Enjoy convenient access to foreign exchange markets across a range of currencies Trust: Rely on Mercantile Bank as a trusted partner to manage your forex requirements Pricing: Enjoy competitive forex pricing with direct access to our dealing room enabling you to avoid using list prices Reduced risk: Lower your currency risk with spot market rates to lock in favourable exchange rates and limit the risk of currency swings. Risk management: Hedge your risk and protect your business from unfavourable exchange rate fluctuations Forward Exchange Contracts (FECs) Mercantile Bank offers you Forward Exchange Contracts (FECs) to protect your business from unexpected fluctuations in currency prices. An FEC is an agreement between two parties to exchange two designated currencies at a specific time in the future. Predictability: Budget accurately and on-sell with confidence, certain of the cost of your imported goods in Rands Flexibility: Tailor your FEC to suit your specific needs when it comes to amounts, delivery dates and business transactions Exchange control advice: Let our trained teams assist you with advice regarding SARB regulations and exchange control requirements Access: Enjoy easy access to forex markets and let Mercantile Treasury intermediate with other banks and currency markets for you Trusted: Rely on Mercantile Treasury and our skilled teams to manage all of your foreign exchange requirements Competitive pricing: Benefit from competitive pricing with direct access to our dealing room. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 10 Mercantile Bank Product Selection Guide Overview Product Derivatives Additional Forex products Mercantile Bank offers you a range of Trade Finance products and services to address all of your international trade requirements. Our Trade Finance solutions are generally short term in nature and allow you to trade efficiently, securely and cost effectively Letter of Credit Brief Description Mercantile Bank offers you a wide range of derivative products tailored to suit your unique risk profile. We can assist you with derivative contracts to hedge against risk (resulting from price movement in an underlying asset). Futures contracts, options and swaps are some common types of derivatives on offer. By their nature, derivatives allow for leverage as they are either margin or premium based, rather than the full notional value. This allows you to manage your risk in line with your business profile. Mercantile Bank offers you and your business additional forex options for when travelling abroad. With the nature of international dealings including factors such as distance, different country laws and difficulty in knowing your counterparty, the use of Letters of Credit have become functional and advantageous. With skill and acumen in the field of trade finance, Mercantile Bank can act on your behalf and ensure that your suppliers are only paid once confirmation of goods being shipped has been received. Features and Benefits Lower cost hedging: Enjoy reduced brokerage fees by not having to trade directly in the underlying asset Pricing benefits: Take advantage of price movements in the underlying asset without needing to trade directly in it Liquidity: Benefit from the liquid nature of derivatives which are easily traded Diversify: Diversify your investment portfolio and reduce your risk. Traveller's Cheques If you are travelling abroad for business or leisure purposes, you can purchase Traveller’s Cheques directly from us. These are a secure alternative to cash for all your travel-related spending and they’re available in a wide choice of currencies. Foreign Cash Purchase foreign currency from us should you wish to have foreign cash while travelling regionally or internationally. This is available from any Mercantile Bank Business Centre. Certainty: Put your mind at ease with Letters of Credit when you are unsure of a trade partner’s ability to do what was agreed Quality control: Ensure the quality of goods shipped to you by specifying the need for certain documents, such as inspection certificates Settlement risk: Reduce your risk of unsettled business and payments with new and unknown trade parties Certainty: Rest assured of payment or receipt of goods by using Letters of Credit and manage your trade and business risks more effectively Trade with confidence: Benefit from secure trade and limited your import/export risk while growing your business. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 11 Mercantile Bank Product Selection Guide Overview Product Trade Guarantees Bills for Collection Other products Brief Description Mercantile Bank offer clients Trade Guarantees to facilitate international trade transactions. A Trade Guarantee can reduce settlement risk for sellers and expedite the exporting of goods to buyers. Mercantile Bank offers you Bills of Collection – a common and popular means of obtaining payment in international trade transactions. We offer this product to assist you to facilitate payment from suppliers that are well known and trusted by you. Mercantile Bank offers you and your business, a number of additional exchange control related products and services like Exchange Control Services and SWIFT Features and Benefits Reduced risk: Mitigate your trade risk and be assured of receiving payment for goods you export Certainty: Enjoy peace of mind, knowing that your cash flows will not be affected by bad international trade debts Competitive pricing: Benefit from well-priced guarantees, negotiated with your Business Manager or Account Executive. Lower costs: Benefit from this cheaper form of guarantee Control: Retain control over goods traded when the original Bill of Lading is sent via the banking system and not directly to importers Competitive pricing: Agree on a competitive price, negotiated with your Business Manager or Account Executive. Exchange Control Services Our Treasury Team can assist you and your business with a number of additional exchange control related services, including the following: Opening Accounts for Foreign Payments (Transfers Inward and Outward) CFC (Customer Foreign Currency) Accounts Currency Investment Accounts – Foreign Currency Accounts (FCAs) Contact us or visit any one of our Business Centres for assistance with your export/import documentation. SWIFT Mercantile Bank can assist you and your business in facilitating electronic foreign currency payments and currency transfers, as and when required. Using SWIFT, a worldwide electronic payment and receipts network, transfers are fast, secure and efficient. Please speak to your Business Manager if you would like to make use of this facility. Products may change from time to time. Please note that each product is subject to its own Terms and Conditions Mercantile Bank Limited. Reg. No: 1965/006706/06 An Authorised Financial Services and Credit Provider. NCRCP19 Page | 12