Spring 2011 Trail Brings Saint Patrick Story to Life The recently completed Saint Patrick’s Trail, a 92 “NITB congratulates all the members of mile signed driving route, was launched on 14 the Saint Patrick’s Steering Group for their March at the Saint Patrick Centre in Downpatrick. commitment and dedication to the project.” The trail, which links key Patrician and Christian Heritage sites, from Bangor, Downpatrick and Newry, ending in Armagh, is an integral part of the Saint Patrick and Christian Heritage Signature Project. NITB Director of Product Development Siobhan McCauley, who attended the launch, commented; “The Saint Patrick’s Trail is the glue that holds the entire Saint Patrick and Christian Heritage Signature Project together.” At the launch of the Saint Patrick’s Trail are Siobhan McCauley, NITB, Councillor Eamonn O’Neill and Dr Tim Campbell. “It succeeds in creating regional spread, encouraging visitors to explore the area they are in, as well as remain on the trail to explore the next site, generating additional spend in the area.” Meanwhile a new interpretative and historical centre has been launched in Armagh. Known as ‘No 5’, the centre is housed in the city’s former Registry. The 18th century building has been fully restored and will display coins, prints and antiquities formerly held in Armagh Public Library. Historic church and public records for Armagh Cathedral and Dioceses will also be kept there. NITB provided £181,459 through the Tourism Development Scheme towards the project and the Heritage Lottery Fund contributed £304,500. Armagh Public Library has contributed £30,000. Rohit Talwar, from Fast Future Research Consultancy also addressed the delegates. Rohit has undertaken in-depth research on the future of aviation, airports, travel and tourism and has recently published ‘Hotels 2020’. The tourism conference also focused on the delivery of the visitor experience on the ground, and a presentation was given on the ‘Purple Flag’ in Northern Ireland. Speakers at the Tourism Conference included Rohit Talwar, Fast Future Research Consultancy, Irene Delgado of Bilbao Ria 2000 and Alan Clarke, NITB. Tourism Conference Gears Up for Opportunity March began with a conference aimed at encouraging the tourism industry to gear up for a series of once-in-a-lifetime opportunities in 2012 and 2013. The conference, which took place at the La Mon Hotel on the outskirts of Belfast, featured a range of speakers from Spain, the UK and Ireland, and focused on key themes of maritime heritage, landscape and events. “NITB, the tourism industry and the Department for Enterprise, Trade and Investment are working on projects that will raise the profile of Northern Ireland, drive visitor numbers and generate economic impact across these key years. We aim to offer a genuinely new experience to our domestic, Republic of Ireland and international visitors that will allow us to tell our story on a global scale.” Speakers included Irene Delgado of Bilbao Ria 2000. Bilbao in Northern In his welcome address to the conference, Spain is historically a centre for steel and NITB Chief Executive Alan Clarke said: ship-building and has an important industrial and maritime heritage. The “All of us here have huge non-profit making body Bilbao Ria 2000 ambitions for tourism. The was created in 1992 with the intention of next two years, 2012 and 2013, recovering and redeveloping former will be critical in acting as a industrial space around the city. NITB springboard for the next recently co-ordinated a learning journey decade as major Signature to Bilbao for stakeholders associated Projects in Belfast, with the development of the Titanic Derry~Londonderry and the Quarter and Northern Ireland’s Causeway come to fruition.” maritime tourism offering. Purple Flag is the new ‘gold standard’ that recognises great entertainment and hospitality areas at night. To date 15 towns and cities in the UK have been awarded the coveted Purple Flag Award. NITB provided financial assistance to the Association of Town Centre Management (ATCM) and Pubs of Ulster through the Tourism Innovation Fund to get the initiative off the ground in Northern Ireland with pilot areas located in Belfast, Londonderry, Bangor and Enniskillen. The Purple Flag project has been part-financed by the European Regional Development Fund under the European Sustainable Competitiveness programme for Northern Ireland. Tourism Minister Arlene Foster joins Richard Godfrey, MTV, presenter Laura Whitmore, David Lynn, MTV and the Lord Mayor of Belfast, Councillor Pat Convery at the MTV EMA announcement. Belfast to Host the 2011 MTV EMAs The MTV awards will be broadcast live from Belfast’s Odyssey Arena in November this year guaranteeing a wealth of local, national and international musical talent, thanks to support from NITB and Belfast City Council. Attending the Tourism Conference, Paul Davies, Association of Town Centre Management, Jayne O’Neile, NITB and Stephen Dunlop, Bangor Town Centre Management. David Lynn, Executive Vice President and Managing Director, VIMN UK & Ireland added: “Hosting the 2011 MTV EMAs in the UK is a tremendous opportunity to showcase the UK across a globe spanning portfolio of TV networks and websites serving in excess of 160 countries, while reinforcing our commitment to production in the UK.” “We greatly appreciate the support of the Belfast City Council and the Northern Ireland Tourist Board and look forward to delivering an outstanding line up of events that capture the beauty and essence of Belfast.” News Tourism Minister Arlene Foster with Alan Clarke, NITB at the NI2012 launch £5 Million Fund for 2012 Year of Opportunity A funding package worth £5 million to support a programme of events promoting Northern Ireland tourism in 2012 was recently launched. The funding package comes from the Department of Enterprise, Trade and Investment and NITB. Launching NI2012 at Titanic House in Belfast, Minister Foster said: “2012 will be a year of opportunity for Northern Ireland. The eyes of the world will be on Northern Ireland, which is why I reallocated £3.5million from my department’s budget settlement to the Northern Ireland Tourist Board to prioritise the promotion of tourism during this significant year.” “2012 presents a unique opportunity to deliver a year-long celebration of Northern Ireland. Many significant events lie ahead such as the centenary of the maiden voyage of Titanic in April 2012, the 50th Ulster Bank Belfast Festival at Queens and the arrival of the Clipper Round the World Yacht race to Londonderry. The maiden city will also be preparing to take up the mantle of UK City of Culture 2013. By 2012 we will also have completed an investment of £300million in capital infrastructure, including the Giant’s Causeway Visitor Centre and the Titanic Signature Project.” The events programme for 2012 and beyond is expected to boost visitor numbers and, in turn, bring significant economic benefits to Northern Ireland. 2012 is a significant tipping point for Northern Ireland tourism, and will help to increase visitor numbers and stimulate economic growth. A number of benefits have been identified over the next three years from staging this programme of events, including attracting up to 833,000 additional visitors, generating an additional £140million in revenue for the economy and the potential to create over 3,500 jobs. Industry Insight Industry Insight Attending NITB’s Business Tourism Insight, Michael Deane, NITB, Hugo Slimbrouck of Ovation Global DMC and Susie McCullough, NITB. Attending the Think Tourism NI careers awareness event in Belfast, Patrick English from Malone College, Joanne McBride, Ryan’s Bar, Siobhan Mulholland from Little Flower Girls’ School, Tim Heron, Cloth Ear and Fiona Delargy, from St Killian’s College. NITB addresses Business Tourism Potential The potential for Northern Ireland to encourage more business visitors was the topic of the day at an NITB business insight held at the Europa Hotel in Belfast. The business insight, part of NITB’s industry development programme, advised the local tourism industry how to effectively sell to the meetings, incentive, conferences and events market. Business tourism holds huge potential for Northern Ireland. In 2009, 375,000 business trips were made, generating £87 million. Business tourism accounts for approximately one fifth of all out of state visits to Northern Ireland. Content Sinead Maguire, Communications Officer s.maguire@nitb.com Telephone: Textphone: Fax: info@nitb.com www.nitb.com +44 (0) 28 9023 1221 +44 (0) 28 9044 1522 +44 (0) 28 9024 0960 Commenting on the importance of tourism for Belfast, Councillor Conor Maskey, Chairman of Belfast City Council’s development committee, said: “Tourism is a major economic growth area for Belfast and we are delighted to be working in partnership with NITB and BVCB to deliver an authentic city experience. Our new Strategy for Belfast will develop and co-ordinate our cultural, natural and commercial assets to attract a greater number of visitors to the city and maximize economic benefits and job creation.” New NITB Publication Scheme 2011 Under the Freedom of Information Act 2000, it is the duty of every public authority to adopt and maintain a publication scheme. Publication schemes facilitate the proactive release of information and play a crucial role in supporting and providing greater openness and transparency across the public sector. Tourism Minister Arlene Foster launches the new spring campaign with Alan Clarke NITB and Andy Rea from Mourne Seafood Bar, Belfast. Spring in the Air with Marketing Campaign The new campaign is the latest in a series of very successful ‘Explore More’ campaigns designed to encourage people to explore and rediscover Northern Ireland. In 2009 the equivalent campaign picked up a prestigious UK Chartered Institute of Marketing award. Speaking at the launch, Minister Foster said; “The tourism industry in Northern Ireland has shown great resilience throughout a challenging News Every care has been taken to ensure accuracy in the compilation of this publication. NITB cannot accept responsibility for omissions or errors but these will be rectified in future publications when brought to our attention. Comments and feedback should be addressed to pr@nitb.com St. Anne’s Court 59 North Street Belfast, BT1 1NB The wealth of career opportunities offered by the growing hospitality and tourism industry in Northern Ireland was the focus of three careers events in Belfast, Armagh and Londonderry organised by People 1st, the sector skills council for the hospitality, leisure, travel and tourism industry. New Publications To request a copy of this document on disc or in other accessible formats, please contact the Communications Department. © Northern Ireland Tourist Board The business insight attracted keynote speakers including Hugo Slimbrouck who is Director of Sales at Ovation Global DMC. Caitriona Lavery of Hastings Hotels and Jennifer Jenkins from MCI UK also addressed the audience, dealing with issues surrounding promoting and selling business tourism facilities and services in Northern Ireland. News Tourism Minister Arlene Foster launched a new £1 million marketing campaign to urge local people and Republic of Ireland residents to holiday in Northern Ireland. Editor Orla Farren, Communications Manager o.farren@nitb.com Conditions for business tourism are set to improve following the economic downturn, so it is important that Northern Ireland is in prime position to capitalise on this. Tourism Top of Agenda Kathleen McBride, NITB, Mayor of Coleraine, Cllr Norman Hillis and artist Holger Lönze with a model of the new sculpture that will be installed at the East Strand in Portrush. Public Art Set for East Strand NITB and the Arts Council of Northern Ireland have announced funding for a new piece of public art to be installed at the East Strand Promenade in Portrush. In line with Section 20 of the Act, the Information Commissioner approved a new model publication scheme to be adopted by all public authorities from 1st January 2009. NITB adopted the model scheme in its entirety from that date. economic period. Competition for visitors is intense but NITB’s spring campaign will support growth by promoting key attractions.” The NITB Publication Scheme ‘Guide to Information’ has been reviewed and updated, with a new 2011 version available online. It can be found on the industry website www.nitb.com within the ‘Freedom of Information’ section. “We are striving to grow visitor revenue to £1 billion and increase visitor numbers to 4.5 million over the next decade.” For further information please contact the Policy & Environment Manager Bob McMillen Tel: 028 9044 1627 or Email: foi@nitb.com. “Crucial to delivering these targets will be our unique and outstanding visitor experiences, many of which are showcased in NITB’s spring campaign.” News The installation of the new artwork, which is being undertaken by Coleraine Borough Council, aims to complement a £900,000 physical improvement scheme that is currently being undertaken in the seaside town. The 12ft tall and 5ft wide sculpture, entitled ‘To the people of the sea – sailing waves’, will create a focal point for tourists who visit Portrush as part of their journey on the Causeway Coastal Route and will serve as a permanent tribute to the local community’s rich maritime history. NITB, through Tourism Development Scheme funding, and the Northern Ireland Arts Council have jointly-awarded £50,000 each towards the East Strand artwork project. Last year, a £1 million project was launched to improve the East Strand. This ongoing work involves improvements to a number of key sections of the promenade, including the lighting, street furniture and landscaping in the area. This overall improvement project is supported by NITB, through TDS funding of £450,000. Gillian Magee, NITB, is presented with the Gold Steps to Excellence award by Patrick Loughrey of Forward Emphasis, and Richard Pengelly, DFP. Quality Award for NITB NITB recently achieved a Gold Steps to Excellence at the Northern Ireland Quality Awards which were held at the Ramada Hotel in Belfast. The award recognises the improvements that NITB has made against the European Foundation for Quality Management (EFQM) framework. Signature Projects News Susie McCullough, NITB with US Consul General Kamala Lakhdhir and Bryan Gregory, TFL, at the Titanic Signature Building site. Image of Saint Columb’s Cathedral courtesy of Mullarkey Pedersen Architects. The IoD Northern Ireland Director of the Year Award 2010-11 winners (l-r) Bill Beers, JCP Consulting, Jonathan Guest, MJM Group, Kathryn Thomson, NITB, Ann-Marie Slavin, Opt2Vote, Mark Prentice, firmus energy, Aislinn Rice, Andor Technology plc and Tom Eakin, Eakin Group of Companies. Titanic The Walled City Belfast prepares to celebrate the centenary of the Titanic in 2012, with projects gaining momentum. The iconic Titanic Signature Building, Titanic Belfast, is now at its full height. 2011 will see further progress with the Built Heritage Project in Derry~Londonderry with the completion of two more projects, Saint Columb’s Cathedral and First Derry Presbyterian Church. Signature Projects On other developments Harland & Wolff has been reunited with the SS Nomadic as they skillfully construct the vessel’s super structure as part of its restoration project. Meanwhile, the sculptural ‘MASTs’, part of the extensive Streets Ahead Project, have been unveiled along Donegall Place. These striking structures have been locally crafted and will help to tell the story of Belfast’s maritime heritage. The MV Confiance is now fully refurbished and open for business, thanks to funding from NITB, through the Tourism Development Scheme, the Heritage Lottery Fund and Lagan Legacy. Situated in Lanyon Quay close to the Waterfront Hall, MV Confiance is Belfast’s first floating visitor attraction. To commemorate 100 years of the Titanic Story, Northern Ireland will be hosting a series of major events and festivals as well as seminars and exhibitions, tours and trails this year and in 2012. The Titanic 100 Festival, formerly known as Titanic: Made in Belfast, kicks off on 31st March and will run for an extended period of 2 months. For more information contact: Aine Kearney Email: a.kearney@nitb.com Tel: 028 9044 1687 Signature Projects The restoration of Saint Columb’s Cathedral started in February 2010, with the work due to be completed this May. NITB has contributed £2 million towards total project costs of £2.6 million. Restoration work has been carried out to the interior and exterior stonework, the bell tower and stained glass windows. The Cathedral will be officially re-opened on 9th June, Saint Columb’s Day. The First Derry Presbyterian Church restoration is also due to be completed in May. NITB has contributed £1.4 million towards the total project costs of £1.8 million. The Church has not been used for eight years, so restoration to the interior and exterior will make it safe and allow it once again to be used as a place of worship. A visitor element is also being added with the Blue Coat Museum, which will tell the story and history of Presbyterianism in Ireland. IoD Directors of the Year Announced The IoD Northern Ireland Director of the Year Awards for 2010-11 have been presented to local business leaders at an event in Belfast’s Merchant Hotel. The event was attended by Employment and Learning Minister, Danny Kennedy and sponsored by Parker Green International. Awards were presented in seven categories, with Kathryn Thomson, NITB, picking up the award for Public Sector Director of the Year. In January, the National Trust announced that work has commenced on building the stateof-the-art visitors’ centre at the Giant’s Causeway, World Heritage Site. Work is also continuing on the Causeway Coastal Route Interpretation & Infrastructure Programme with a number of developments nearing completion. In Ballycastle, Moyle Council is aiming to increase the visitor appeal of the promenade area with the installation of two pieces of public art entitled ‘Children of Lir’ & ‘Leap of Faith’. Visitor infrastructure works continue at Loughshore Park, Newtownabbey. The works include a new events space, public artwork and visitor interpretation and will ensure that the visitor site is a key gateway to the Causeway Coastal Route. For more information contact: Brian Connolly Email: b.connolly@nitb.com Tel: 028 9044 1556 “The Director of the Year Awards recognise, celebrate and reward the achievements of established and emerging leaders and directors. The entrants in the awards were of the highest calibre.” Another significant project due to be completed this year is the walk and cycle Peace Bridge. Work began on construction of the bridge in 2009 and is due to open to the public in June. For more information contact: Oliver McKeown Email: o.mckeown@nitb.com Tel: 028 9044 1564 Signature Projects Tourism Minister Foster with Tanya Cathcart, Fermanagh Lakelands, at the launch of ‘Enchanting Fermanagh’. Enchanting Fermanagh Audio Trail Launched NITB’s Tourism Innovation Fund contributed £22,500 towards the ‘Enchanting Fermanagh’ project. The Causeway Coastal Route IoD Northern Ireland Chairman, Joanne Stuart said: New Publications Tourism Minister Arlene Foster launched a new audio trail project to promote the Fermanagh Lakelands. Hilary McGrady, National Trust with Minister Foster and Raymond Gilroy, Gilbert-Ash on site where work has begun on the Giant’s Causeway Visitor Centre. The IoD Northern Ireland Director of the Year Awards categories are open to all business leaders in Northern Ireland and the winners from Northern Ireland will be nominated for the national awards to be held in London in September 2011. The Mourne Mountains. The Mournes The project has developed three tourist trails stretching from West Fermanagh through to Upper Lough Erne. A CD has been produced to tell the stories, myths and legends of Fermanagh, and they have been narrated by local storytellers. The project was made possible through the Tourism Innovation Fund administered by NITB and has been part-financed by the European Regional Development Fund under the European Sustainable Competitiveness programme for Northern Ireland. The trails are available on CD, from Fermanagh Tourist Information Centre, and online www.fermanaghlakelands.com Shortly they will be available as Bluetooth downloads for the visitor to take away on their mobile phone, ipod or mp3 player. Tourism Ireland Implementation of the Mournes Signature Project progresses with detailed designs completed by the appointed consultants Scott Wilson. Planning approvals have been granted for projects within phase one and elements of phase 2 of the Mourne Coastal Route development plan. Work is currently underway at several key sites including Silent Valley, Annalong and Dundrum. In addition the Mournes Upland Path project is progressing and the Mourne Public Art scheme is due to be completed soon. Several projects now approach completion, including Mill Bay and Narrow Water. Key stakeholders have joined together to establish a ‘Mourne Destination Forum’ to agree a development plan for the area. This will focus on areas such as product development, marketing, events and business development in the area. For more information contact: Catherine Calderwood Email: c.calderwood@nitb.com or Tel: 028 9044 1642 The London Eye has gone green to mark Saint Patrick’s Day. St Patrick’s Celebrations Go Global The London Eye, Table Mountain in South Africa, the Empire State Building in New York, the Sky Tower in Auckland and the Manneken Pis in Brussels were just some of the iconic buildings and attractions around the world to ‘go green’ this year to mark Saint Patrick’s Day. The initiative also kicked off a major £23 million spring promotional drive to restore overseas tourism to growth. Niall Gibbons, Chief Executive of Tourism Ireland said: “Over seventy million people around the world claim links with the island of Ireland and Saint Patrick’s Day is a truly unique opportunity to reconnect them with their heritage and to showcase our wonderful tourism product to a huge global audience. “Our message this year is that there has never been a better time to visit Northern Ireland and the island of Ireland, with better-than-ever value from industry partners here and great things to do and see.” News New Publications An insight event which addressed the potential within the motor homes tourism sector in Northern Ireland was held recently at the Stormont Hotel in Belfast. Hosted by the Northern Ireland Tourist Board, the insight also set out to consider what is best practice in motor home tourism. The insight acted as a platform for discussion between representatives from NITB, the Motor Homes Association, the Caravan Club, the National Caravan Council, as well as representatives from local businesses and local authorities from across Northern Ireland. The motor home sector has shown strong growth in recent years. Between 2002 and 2008 there was an impressive 68% increase in motor home registrations in the UK. Specific ‘aires de services’ for motor home users can be found at Carrickfergus, Broughshane and Whitehead, and are also currently being developed at Donaghadee and Annalong. Events for Your Diary News At the Days Out Fair, John Conville, Rural Transport Fund for the Department of Regional Development, Joyce Zeilnann and Margaret Keery from Randalstown Seniors Club, and Rosemary Lightbody, NITB. At Down Arts Centre are Chairman of Down District Council, Councillor Eamonn ONeill, Siobhan McCauley, NITB and Janine Walker, Arts Council of Northern Ireland. The Sod is Turned at Down Arts Centre Groups inspired by Days Out Fair Attending the motor home insight Chris Quinn from the Motor Homes Association, Noel Cornick, DETI and Fiona Brewers, the Caravan Club. NITB Addresses Potential of Motor Home Tourism News Building work has commenced at Down Arts Centre in Downpatrick, thanks to an investment of £1.4 million from NITB, the Arts Council of Northern Ireland and Down District Council. Northern Ireland’s best days out were showcased at a recent event held for group trip organisers at the Ulster Folk and Transport Museum. Loughs Agency Encourages Visitors to Explore More The Loughs Agency aims to develop marine tourism and angling in the Carlingford and Foyle areas, and has recently produced three videos aimed at attracting tourists to these areas, thanks to support from NITB’s Tourism Innovation Fund. The visitor can choose their preferred language, English, Spanish, Dutch, Italian, German or French, and explore more of ‘Carlingford Lough’, ‘The Foyle’ and ‘The Sperrins to Lough Foyle’. The ‘Great Days Out Fair’, which was run by NITB in partnership with the Federation of Passenger Transport NI, attracted over 500 group representatives who wanted to learn more about the best attractions and group itineraries on offer. This annual event provides a unique forum for local tourism providers to showcase the wealth of things to see and do across Northern Ireland, with the day-trip market representing a very important niche sector within local tourism. The growing interest in the day-trip market was reflected in the increase in visitors to this year’s fair with 540 registered group representatives in attendance, an increase of 100 visitors on last year’s event. Check out videos at www.loughs-agency.org The diverse range of groups represented this year included sports and social clubs, church groups, community associations and special interest groups. This project has been part financed by the European Regional Fund under the European Sustainable Competitiveness Programme for Northern Ireland administered by the Northern Ireland Tourist Board. Local people and tourists alike are set to benefit from an enhanced cultural tourism experience, with a range of new services and facilities thanks to the refurbishment and extension of the centre. Operating as an Arts Centre since the early 1990s, the building hosts a full year round programme of events, performances, workshops and classes and is the key driver of the cultural infrastructure in Down District. Extensive works are underway to both the exterior and the interior of the existing arts centre, which is a grade 2 listed building. A two storey annex on Scotch Street is also being constructed, along with a complete refurbishment of the interior space. Once completed, the new building will provide an exciting multifunctional centre with a ground floor art gallery, an upgraded auditorium, bespoke space for workshops and classes, a cafe and bar along with a retail space and bookzone to showcase local literature. NITB contributed £390,572 through Tourism Development Scheme funding. Gallery Titanic 100 Festival 31 March - 31 May This year marks the centenary of many key milestones of Titanic’s constructions as well as some significant centennial anniversaries connected to the Titanic. The two month Titanic 100 Festival will include a variety of exhibitions, tours, plays, films and family fun. Contact: Belfast Welcome Centre 028 9024 6609 NI Good Food Pavilion at Balmoral Show 11-13 May Food NI and NITB are working with local chefs to feature authentic Northern Irish signature dishes at the NI Good Food Pavilion at Balmoral Show. To find out more visit www.nigoodfood.com 1 1. Construction work begins at Downpatrick and County Down Railway, funded by the Heritage Lottery Fund and NITB. Visiting the site are John Wilson, DCDR, Roy Armstrong of Armstrong Taylor Consulting Civil & Structural Engineers, Michael Collins, Chairman DCDR, Councillor Eamonn O’Neill, Chairman Down District Council, Margaret Ritchie MP for South Down, Stephen Bill, NITB and Paul Mullan, HLF. 2 2. Work begins on site at RSPB’s Portmore Lough Reserve, thanks to funding from NITB, SOAR and Ulster Garden Villages. Visiting as work begins are Andy Best, NITB, Gregory Woulahan RSPB, Valerie England from Ulster Garden Villages, John Scovell RSPB and Connor McHenry from SOAR. 3 3. The Incoming Tour Operators Association (ITOA) held their AGM in Belfast recently. ITOA were in the city thanks to a successful bid by NITB. Welcoming Fiona O’Sullivan, President of ITOA to the Merchant Hotel in Belfast is Junior Minister Robin Newton. Contact: Food NI 028 9024 9449 Garden Show Ireland at Hillsborough Castle 20 – 22 May This unique garden inspired event takes place in the stunning surroundings of the walled garden at Hillsborough Castle. For further information go to www.gardenshowireland.com Contact: Garden Show Ireland 028 9756 1993 Grand Garden and Craft Fair at Mount Stewart 21 - 22 May A fair full of everything crafty within the magnificent garden setting of Mount Stewart House and gardens. Contact: National Trust 028 4278 8387 4 4. The potential of the activity tourism market was highlighted at an NITB business insight at Edenmore Country Club in Craigavon recently. Enjoying the outdoors at the business insight, are Chris Scott from CAAN, Martyn Todd, NITB and John Hubbucks from Mobile Team Adventure. 5 5. The Cuan in Strangford recently marked its 200th anniversary. In celebration of this historic landmark, the proprietors have created a year long programme of events, visit www.thecuan.com. Pictured at the Cuan are Caroline McErlean, Liam Keating, Invest NI, Colette Reynolds, NITB, Peter McErlean and Janice Gault, NIHF. 6 6. NITB and the Merchant Hotel in Belfast recently hosted a dinner for top selling agents from CIE Tours based in the USA. Dawn Hewitt, NITB and Adrian McLaughlin from the Merchant welcome Karen Brooks from CIE Tours. New Publications Northern Ireland Tourism Awards 26th May NITB’s Tourist Accommodation Certification Scheme Ramada Hotel, Shaw’s Bridge The Northern Ireland Tourism Awards provide the opportunity to recognise and celebrate tourism successes. These awards are the premier industry accolades and winning makes a clear statement about the success of your business to competitors and customers alike. Contact: Creative Events 028 9023 5001 The Merchant Hotel, Belfast. Changes are being made to NITB’s Tourist Accommodation Certification Scheme following industry consultation. The reason behind the changes are to reduce, where possible, regulatory obligations on businesses. A new tourist accommodation quality development and assessment scheme (star rating) is also being introduced. Look out for correspondence from NITB Quality and Standards team. Information will be available on www.nitb.com and specific enquiries can be emailed to QA@nitb.com