PoleAttachment Legislation ‘Killed’: SCC Directed to Study Issue By LaTina Lewis 22 “Customer-owners should know that we’re pleased with the outcome of our discussion with legislators about House Bill 1439,” says Mike Curtis, NOVEC’s vice president, public relations. “Traveling to Richmond was definitely well worth the trip.” On Monday, Jan. 24, members of NOVEC’s board of directors, leadership team, and staff spent time in Richmond, Va., discussing HB 1439 with Northern Virginia legislators. As a result of these and earlier discussions, HB 1439 — the “pole-attachment bill” — was “killed” and all stakeholders agreed to a study to be conducted by the State Corporation Commission. “We believe a study that enables all stakeholders to lay all the facts on the table is a good result,” says Curtis. “The issue will be thoroughly studied by the SCC before any further action is taken. NOVEC is very much a part of the team defining the scope of the study, and we are confident that the facts will support pole-attachment fees in the future that fairly recover the extra costs associated with joint use of our infrastructure. We’re supportive of the study.” For several months, before HB 1439 was pre-filed in December, NOVEC met with legislators to inform them about the pole-attachment issue and maintained close contact with the NoVa delegation throughout the legislative process to protect the interest of the Co-op and its customer-owners. The bill sought to cap the rates electric cooperatives can charge cable TV and telephone service providers to attach their equipment to cooperativeowned poles. The end result would have been a subsidy from cooperative customer-owners to large, out-of-state telecom companies such as Comcast and Cox Communications, Inc. Fortunately, after considerable time and effort, a reasonable compromise was reached before the bill was taken to vote. “If legislators merely ‘killed’ the bill without recommending a study, the telecommunications industry would have likely brought it back again next year,” explains Donna Snellings, NOVEC’s public relations liaison. “The study will enable all parties to work toward a final resolution instead of dealing with the issue multiple times.” Susan Rubin, vice president of Northern Virginia Electric Cooperative Subcommittee 3 of the Commerce and Labor Committee. However, there was enough interest on the part of the legislators to agree to an SCC study of community net metering. The third study to go to the SCC is a result of HB 2159, which addresses service termination of customers with a serious medical condition. The Commission is directed to adopt regulations by Oct. 31, 2011. Senator McDougle’s Senate Bill 1393, which deals with vehicles transporting utility poles, will be sent to the Division of Motor Vehicles to evaluate and make recommendations. Opposite Page • Sen. Charles Colgan (second from left) stands with Vice Chairman J. Manley Garber (extreme left); NOVEC Senior Vice President, Administration, Substations, and Telecommunications Jim Moxley; and NOVEC Chairman Wade House. • Garber (second left) stands with three NOVEC employees, (L-R) Leslie Perry, customer service representative; Eric Stewart, lead line technician; and Reese Hoffman, equipment operator. This Page (clockwise) • NOVEC President and CEO Stan Feuerberg (left) and Delegate Scott Lingamfelter. • NOVEC Public Relations Liaison Donna Snellings (left) and Delegate Richard Andersen. • Delegate Mark Keam (left) speaks with NOVEC representatives. • Snellings (left) and NOVEC board member Cynthia Gilbride discuss legislation with Delegate Luke Torian (right). • Feuerberg (right) speaks with Sen. David Marsden about HB 1439. Photos by Bill Sherrod, Vikki Heath and Jeb Hockman governmental affairs for the Virginia, Maryland & Delaware Association of Electric Cooperatives, wrote in her summary review of the Legislative Day: “Beyond the House, the people we have to thank include: every cooperative employee, staffer, and CEO who spent untold hours arranging meetings with members of their delegation, setting up district meetings and meetings in Richmond, sending e-mails, etc., on behalf of defeating HB 1439. Also, a big thanks to cooperative members who responded to the grassroots campaign and, we are told, sent e-mails at a ratio of 10:1 against the cable bill. … because of their efforts, we were successful in defeating the cable bill.” Legislators told NOVEC representatives they received several hundred e-mails and phone calls regarding this pole-attachment issue. Curtis acknowledges, “We couldn't have done it alone. NOVEC’s customerowners, and those of other electric cooperatives, provided a tremendous amount of grassroots support with their e-mails, phone calls and letters, and that always gets the attention of legislators. We really appreciate their willingness to get involved in this critical fight.” The SCC study on pole-attachment rates is to be completed by Dec. 1, 2011. Legislators will then determine the next steps to be taken. This is just one of four studies, so far, that Virginia’s electric cooperatives will be involved in this coming summer. Delegate Toscano’s HB 1685, which deals with community and agricultural net metering, was defeated in March-April 2011 23 Keeping Warm This Winter Is a Challenge for NOVEC’s Less Fortunate Neighbors By Donna Snellings “Colder weather combined with the economic downturn has caused an increase of area residents asking for heating assistance,” says NOVEC’s Public Relations Vice President Mike Curtis. “Unfortunately, contributions to Operation Round Up® are also down. Customers haven’t been as active in this program as in past years.” Currently, fewer than 5 percent of NOVEC’s customers participate in ORU, but NOVEC customers can help local families heat their homes this winter by contributing to ORU. “Small acts of kindness will make ORU robust once again,” says Curtis. When customers join ORU, they authorize NOVEC to round up their monthly electric bills to the next dollar. For example, if the bill is $69.74, NOVEC will round up to $70 and the extra 26 cents goes in the ORU fund. Customers who participate donate an average of $6 each year. Since its inception in 1997, Operation Round Up® has distributed approximately $540,000 in heating assistance. Last winter ORU provided $44,000 to more than 300 families in need. One hundred percent of customer contributions go toward helping families who would otherwise not be able to pay their 24 winter heating bills. NOVEC pays for all administrative costs. Rebekah McGee, ACTS deputy director and program director of ACTS Emergency Assistance Program, says, “As the weather turns colder, we witness the growing need for heating assistance. A warm haven is something that is easy to take for granted. Families who were once able to make ends meet are wondering how to keep their families warm this winter season. The NOVEC ORU funds allow us to help our neighbors in need keep their homes and their families warm during the brutal winter months.” The ORU board allocates donations among six local social service organizations, and these organizations distribute the funds to help customers pay their heating bills: • ACTS — Prince William County; • SERVE, Inc. — Prince William County; • SERVE, Inc. — Stafford County; • The Salvation Army — Fairfax County; • The Salvation Army — Loudoun County; and • The Fauquier County Community Action Program — Fauquier County. More participation means more assistance for the less fortunate families in our community. Please help us spread some goodwill this winter season and join today. To Join ORU: • Log on to www.novec.com/oru1 • Call the customer service center at 703-335-0500 or 1-888335-0500, Monday through Friday, 7 a.m. to 7 p.m. Northern Virginia Electric Cooperative Boy’s Best Friend is a Service Dog By Priscilla Knight NOVEC HELPS, or Hands Engaged in Local Public Service, might substitute “Paws” for “Hands” with a new project. Ginger Hamlin, a HELPS officer, read a story in the Bull Run Observer about a NOVEC customer’s son who was born with multiple disabilities. The article said the boy’s parents and community members were working to raise $13,000 for a specially trained dog to help the boy handle his challenges. The story played on Hamlin’s compassion chord and she asked NOVEC HELPS to get involved. dress himself, or speak easily, his smile warmed the Whites’ hearts and they made him their own in February 2009. “Words cannot express what we feel for Jayden,” the boy’s mother says. “He is the sunshine in our lives every day.” The Whites’ love for Jayden has given them relentless energy to help their small, 30-pound son. “We’ve taken him to every specialist under the sun,” Kerry White explains. Canine Companion Jayden White and Fetal Alcohol Syndrome by P risc illa K nig ht Doctors believe Jayden White, 5, suffers from Fetal Alcohol Syndrome. His birth mother apparently drank alcohol while pregnant and the liquor affected Jayden’s development. In 2006, John and Kerry White of Bristow and their daughters Morgan, 20, and Whitney, 17, took in the fragile, physically challenged boy and became his foster family. They began dealing with Jayden’s severe Attention Deficit Disorder, sleeping difficulties, fainting spells, acid reflux and asthma, as well as vision and heart problems. Despite all of these conditions and Jayden’s inability to feed and The Whites will now bring a specialist to Jayden — a dog. Kerry White discovered 4 Paws for AbilityTM Inc., a nonprofit group that trains shelter dogs to help special-needs people, including disabled veterans in the Wounded Warriors program. Some of 4 Paws’ dogs work with FAS children specifically. If a FAS child becomes ill, service dogs are trained to alert the caregivers. If the child wanders off and becomes lost, the dog will track his or her scent. The Whites say a service dog would be the ultimate watch dog and protector for Jayden, because their son needs to be guarded and comforted constantly. “Jayden relies on deep pressure touch for calming him and a service dog would be trained to apply that pressure with its body,” Jayden’s mother explains. “The companionship a dog would provide would work wonders for a lonely child who cannot relate to or play with his peers.” The Whites worked to raise $13,000 by February 2011 for a service dog from the Xenia, Ohio, canine company. “The 4 Paws for Ability organization required us to raise funds by promoting their charity and raising awareness for the wonderful work that service dogs do for disabled people,” Kerry White said. “Just like any other charity participation, we asked friends, neighbors, loved ones and strangers to open their hearts, minds and wallets to help all disabled children be as independent as possible.” Jayden attends kindergarten at Victory Elementary School in Bristow. The school joined the 4 Paws fundraising effort by selling cheesecakes. Brentsville District High School students sold T-shirts showing a boy with a service dog. At Hamlin’s recommendation, NOVEC HELPS donated $1,500. Wounded Warriors and Virginia Search & Rescue Dog Association are two NOVEC HELPS charities. Hamlin said to Kerry White, “Many of us on the [NOVEC HELPS] committee have young children and some of us have special connections with animals, including rescue dogs, so this story really caught our attention. We truly hope Jayden gets his dog.” Jayden’s mother responded: “Thank you for NOVEC HELPS’ support! With the help of the Co-op and the community, the Whites met the $13,000 goal. 4 Paws is training a canine companion for Jayden and his dog will join the family in August. The Whites encourage everyone to donate to 4 Paws to help the organization raise and train more service dogs. Kerry White says, “There are many more children still waiting for their special dogs and they are listed on the website, www.4pawsforability.org, under ‘Make a Dream Come True.’” For more information about Jayden, visit the Whites’ website, www.giveaboyadog.yolasite.com. Ph oto “He is the sunshine in our lives every day.” March-April 2011 25 NOVEC Affiliates: By LaTina Lewis NOVEC Solutions and NOVEC Energy Solutions NOVEC Solutions and NOVEC Energy Solutions have been wholly owned affiliates of NOVEC for nearly 10 years and provide customers with additional products. As a NOVEC customer-owner, your business interests include the affiliates owned and operated by NOVEC. NOVEC Solutions provides many value-added products and services, including electric and natural gas water heaters, standby generators and transfer switches, and surge protection plans. NS also provides dark fiber service and lighted optical data networking service, which includes wholesale high-speed Internet services for medium to large businesses and governmental agencies. NOVEC Energy Solutions, a wholly owned NOVEC affiliate, competes in the deregulated natural gas markets in the greater Washington, D.C., metropolitan area and Pennsylvania. Currently, NES provides competitive natural gas service to approximately 20,000 natural gas customers, largely residential. These customers live or work in the territories served by Washington Gas Light Company (Virginia, Maryland, and the District of Columbia), Baltimore Gas and Electric Company, Columbia Gas of Virginia, and Columbia Gas of Pennsylvania. “Natural gas is one of the most efficient methods for heating water, cooking, and warming homes,” says Gil Jaramillo, NOVEC Energy Solution’s vice president and chief operating officer. “Natural gas users can enroll in the NES PriceOne Plan for a guaranteed low monthly price throughout the year.” NES and other Competitive Service Providers buy natural gas on the wholesale market and resell it to consumers. The incumbent gas utility provides the pipe and connection to the home and delivers natural gas to the consumer. The consumer receives a single bill from NES, which breaks out the cost of delivery from the incumbent utility and the cost of the gas supply from NES, another CSP, or the incumbent utility. This type of billing is called an “unbundled” bill and is similar to how NOVEC’s electric bill is designed. For more information about NS, visit www.novec.com/ns. For more information about NES, visit www.novecenergysolutions.com. Load Management Helps Customers By LaTina Lewis Holding the line on electric rates is a major concern of the NOVEC board of directors and staff. Participants in our Load Management program help to hold that line by reducing peak-electrical use and thereby lowering wholesale power costs. Load Management switches may be installed on electric water heaters and/or central air conditioning systems (including heat pumps). Installation is done at no cost and at the customer’s convenience. During NOVEC’s “rush hours” of peak demand for electricity, the switch typically turns your water heater off for two hours or less and/or your central air conditioner off for 10 minutes every half-hour. The peak demand periods usually occur only a few days each month and last for just a few hours. Customers with a Load Management switch installed on their electric water heater qualify for our free water heater repair program. NOVEC will provide 26 same-day response to complaints about no hot water and will replace elements, fuses, thermostats, and reset buttons at no cost for as long as the switch is installed. Note: The replacement of a leaking water heater is not covered since this is a plumbing problem. Installation of a Load Management switch on your appliances will not void manufacturers’ warranties. If you find the program to be incompatible with your lifestyle, NOVEC will remove the Load Management switch at your request. The winners for NOVEC’s fall 2010 Load Management membership push were S. Adusumilli, Richard Caufield, Kenneth Gigiello, Visiamy Loughrie, James Pimpedly, and James Singsank. Each received a $50 gift card. Customers who sign up for NOVEC’s Load Management Program between March 1 and May 31 will be entered into a drawing for a chance to win one of six $50 gift cards. Northern Virginia Electric Cooperative March-April 2011 27 INVESTING IN OUR COMMUNITY HELPS Makes Strides in the Spring By Herb Lupton 28 “Hello! I am Ashley's mom. We attend the GRADS LAB in Stonewall Jackson High School. I want to tell you thanks for the gifts that you provided for all the children of the daycare. We had a good time, and I am so grateful to you and the NOVEC staff who made this possible. THANK YOU NOVEC!” Henshaw says, “It’s such a blessing to know we are making a difference. Sometimes it’s the smallest things that leave the biggest impact.” Photo by LaTina Lewis NOVEC HANDS ENGAGED IN LOCAL PUBLIC SERVICE Thank You from GRADS Student NOVEC HELPS supported the Graduation, Reality and Dual Role Skills program at Stonewall Jackson High School by purchasing gifts for the children in the program this Holiday season. Wendy Henshaw, coordinator for the holiday collection program, received the following “thank you” note from one of the teen moms: GRADS program participants pose with NOVEC’s Vince Cullen, ‘Santa Claus.’ Upcoming Events Multiple Sclerosis Walk On Saturday, April 9, at 9 a.m., Ed Shifflett will captain the team as HELPS walks for the National Multiple Sclerosis Society at James Monroe High School in Fredericksburg. MS is the most common neurological disorder diagnosed in young adults. March of Dimes’ March for Babies Carol Cancelmi will lead the HELPS team, on Saturday, April 9, at 1 p.m. at Airlie Park in Fauquier County. March for Babies helps more than half-a-million babies born prematurely and the money raised funds research and helps mothers-to-be have healthy, longer-term pregnancies. HELPS member Brigette Adkins will captain another NOVEC team on Sunday, May 1, at 9 a.m. at Harris Pavilion in Manassas. Alzheimer’s Memory Walk On Saturday, May 21, HELPS will participate in the memory walk for the first time. The walk will begin at 9 a.m. Lori Spence will lead the way after her team gathers at the Harris Pavilion in Manassas. This walk is part of the Alzheimer’s Association’s largest effort to raise awareness and funds for Alzheimer care, support, and research. Call on HELPS Hands Engaged in Local Public Service is a 501(c)(3) organization. Donations made to NOVEC HELPS are tax-deductible to the extent allowed by law, and are used to assist causes and charitable programs that add value to Northern Virginia communities. Readers who have special needs or have ideas on ways NOVEC HELPS can help the community, please notify HELPS at www.novec.com/HELPS or www.facebook.com/NOVECHELPS. HELPS supports many local organizations financially or with the volunteer resources of employees, family, and friends. Organizations requesting help must be tax-exempt under IRS section 501(c)(3) and focus on issues related to health, education, youth programs, the community, or the arts. Northern Virginia Electric Cooperative NOVEC mailed more than 7,300 legislative guides to 37 schools, the Prince William County Registrar’s Office, and other agencies in NOVEC service territory. The guide contains all 2011 Virginia state senators, delegates, and elected officials, and was included in the January issue of Cooperative Living. Customers interested in receiving another copy of the 2011 legislative guide should contact Shirley Rice at 703-392-1627 or toll free at 1-888-335-0500, ext. 1627, or visit www.co-opliving. com/community. NOVEC Board of Directors Chairman: Wade C. House District 5 Nokesville/Haymarket/Bull Run Vice Chairman: J. Manley Garber District 7 Woodbridge/Dale City/Montclair Secretary: Michael Ragan District 6 Lake Jackson/Buckhall/ Bristow/Manassas Park, east of Route 28 Treasurer: Walter Grove District 8 Fauquier/Stafford counties William Zilliott At-Large Director James Chesley District 3 Fairfax County, south of I-66 Cynthia Gilbride District 9 Fairfax County, north of I-66/ Loudoun County, South Riding Harry Harris District 2 Loudoun County, except South Riding Ann Wheeler District 4 Manassas/Gainesville/Manassas Park, west of Route 28 Stan C. Feuerberg President and CEO Keeping Current Local Pages Graphic Designer — Nina G. Cosgriff Editor — LaTina Lewis March-April 2011 P.O. Box 2710 Manassas, VA 20108-0875 703-335-0500 or 1-888-335-0500 www.novec.com 29