1/3 All phone readings are done by Conference call unless otherwise specified. Shana does not call you. Please follow the Procedure for your *CONFERENCE CALL READING* **Unless you email Shana at info@shanaleegibson.ca with your skype name and follow the skype instructions below, Shana will be waiting for you on the Conference Call.** **All in-person readings are done at Shana's Studio in Crescent Beach at 2753 O'HARA LANE, BC and the location has also been provided for you in your confirmation and on the contact page at www.shanaleegibson.ca ** * Your phone reading session will be hosted through a conference call and recorded. However, it is suggested you also make notes or record the call at your end. Your recording cannot be guaranteed. * You are responsible for calling into the conference call at the appropriate time. * You are responsible for any toll or long distance charges relating to the call initiation at your end. * Please do your best to be punctual as a consideration to Shana Lee and her appointment schedule. Punctuality will also ensure the full time for your reading. Please do not call in early or the call will not be set up and available. We recommend an on-time call in. Conference Call Details for Canada Main Dial-In Number: 1 (661) 673-8605 Access Code: 669256# Conference Call Details for US & International Main Call In Number: 1 (605) 475-4700 Access Code: 973494# How It Works: 1- You'll call the main call in number as per above. 2- You'll be prompted for the Access Code. 2/3 3- You'll be asked to announce your name and press #(pound) so it will be announced to the call organizer. If for any reason you are not greeted by Shana Lee after you've entered the call, please wait until she comes on the line. 4- You should be informed that the call is being recorded and asked to agree to this. 5- You should then be logged into the call and the session will begin! 6- Shana Lee will lock the call after you've logged in, which provides privacy and the security that no one else can access your call. 7- When your reading and call are complete you can simply hang up. 8- The recording will be emailed to you within 1 week of the session. It's that simple! Enjoy your reading... The following procedure applies for all *SKYPE READINGS:* * Email Shana your skype name to info@shanaleegibson.ca and confirm Shana as a friend. * Your reading session will be hosted through Skype. Your reading is NOT recorded. It is advised that you record your own reading or take notes. * You are responsible for answering Shana’s call at the appropriate time. * You are responsible for any toll or long distance charges relating to the call initiation at your end. * Please do your best to be punctual as a consideration to Shana Lee and her appointment schedule. Punctuality will also ensure the full time for your reading. * Shana cannot guarantee Skype technology; if your reading is interrupted and the quality is compromised Shana may decide not to continue and she will suggest a reschedule. It’s that simple! Enjoy your reading… 3/3 Terms of Use Cancellations You may cancel your appointment at anytime, and cancellation will be effective immediately. WE DO NOT PROVIDE REFUNDS OR CREDITS FOR ANY PARTIAL OR FULL PAYMENTS made through our website. Right to Terminate We reserve the right to terminate or restrict your use of our services, without notice, for any or no reason whatsoever. Limitations on Use You must be 18 years of age or older to uses our services, unless accompanied by or we have current valid written approval from an approved guardian(s) and/or parent(s). In certain jurisdictions, the age of majority may be older than 18, in which case you must satisfy that age in order to use our services. While individuals under the age of 18 may utilize the service, they may do so only with the involvement of a parent or legal guardian, under such person’s responsibilty and otherwise subject to these Terms of Use. The legal guardian(s) or parent(s) hereby waives and releases Shana Lee Gibson or any of it’s affiliates of any/all responsibility and/or liability(personal or otherwise) before, during and following participation in any youth course or workshop offered by Shana Lee Gibson. LEGAL DISCLAIMER Disclaimer for Psychic/Mediumship/Spiritual Readings You accept fully, by using our services through a direct or indirect request for a psychic reading of any kind, the following; Shana Lee will connect with the world of Spirit and will also gain insight using her psychic awareness. The readings that are provided through her are for guidance only. What you decide to do with the information that Shana Lee Gibson gives you, including any actions you take, is down to your own personal responsibility and choice. All readings and questions answered should at no time be regarded as legal, medical, financial, psychological or business fact and are subject to your own interpretation and judgement. For legal reasons we have to advise you that the readings are for entertainment purposes only. Shana's services are not a substitute for professional services and it is advised that you should seek advice from a relevant qualified expert.