IÉäjÉÒªÉ EòɪÉÉÇ±ÉªÉ (iÉʨɱÉxÉÉbÖ÷)
REGIONAL OFFICE (TAMILNADU)
Eò¨ÉÇSÉÉ®úÒ ®úÉVªÉ ¤ÉÒ¨ÉÉ ÊxÉMɨÉ
nÚù®ú¦ÉÉ¹É Phone : 28306300
(100 lines)
¡èòCºÉ Fax : 28238559
EMPLOYEES’ STATE INSURANCE CORPORATION
143, º]õͱÉMÉ ®úÉäb÷, SÉäzÉè-600 034.
143, STERLING ROAD, CHENNAI
CHENNAI-600 034.
+É<Ç BºÉ +Éä 9001:2008 |ɨÉÉÊhÉiÉ
<Ç ¨Éä±É Email : rd-tamilnadu@esic.nic.in
(ISO 9001:2008 Certified)
2016
51-A-12-12-HW-AMC-ITES-2016
´Éä¤ÉºÉÉ<]õ
ɺÉÉ<] Website: www.esichennai.org
Dated: 29.7.2016
Re E
E-Tender Notice
INVITATION OF Re
Re- E-TENDER FOR ANNUAL MAINTENANCE
CONTRACT (AMC) OF SERVERS, COMPUTERS, PRINTERS,
UPSs, VOIPs LAN, & OTHER ITEMS
Subject: E-Tender notice for Annual Maintenance Contract of Computers
and Peripherals under two bid system
1)
2)
3)
4)
The Regional Office, E.S.I.C. Tamilnadu invites online tender from eligible,
reputed, and bonafide maintenance providers / agencies capable of providing
annual maintenance services for COMPUTERS & OTHER PERIPHERALS for
onsite maintenance of aforesaid items for its various offices, Hospitals,
Dispensaries located in the State of Tamilnadu for the period of 1 Year.
Year
The tender document can be downloaded from www.esic.nic.in,
www.esic.nic.in
www.esichennai.org,, Central Public Procurement Portal: www.eprocure.gov.in
and also e-procurement
procurement portal https://esic.eproc.in from 29.07.2016
29.07
to
12.08.2016
16 till 12.00 Noon.
The interested bidders may submit the tender through online at e-procurement
portal https://esic.eproc.in under two bid system in the prescribed proforma.
Tenders are to be submitted online only through e
e-procurement
rement portal. All the
hard copies and supportive documents shall also be required to be submitted
physically along with Earnest Money Deposit (EMD).
The documents may be submitted by eligible bidders in the document
downloaded from the website along with Earnest Money Deposit of Rs.3,00,000/Rs.3,
(Rupees Three lakhs only) in the form of a Demand Draft / Pay Order in favour of
“E.S.I.
E.S.I. Fund Account No.1” payable at Chennai, in a separate envelope marked
“EMD
EMD for AMC of COMPUTERS, PRINTERS, UPSs, LAN, & other IT
Equipment(s)”.
Page 1 of 40
5)
Bidders are requested to submit all inclusive rates as per Appendix-III.
6)
The List of Locations is given in Appendix-V.
7)
For all practical purposes, the e-tender shall be considered for evaluation,
however in case of any dispute, the physical documents would be scrutinized.
8)
In addition to e-Tender which has to be filed on line the bidders also shall be
required to file hard copies of Tender documents duly completed and supported
by requisite documents and the forms, as mentioned in the tender document
which should be submitted in two separate inner covers containing (i) the
technical bid Document and (ii) the financial bid document and putting them in a
single sealed envelope alongwith EMD as mentioned in Sl.No.4 above with duly
superscribed with the words “Tender for AMC of SERVERS, COMPUTERS,
PRINTERS, UPSs, VOIPs, LAN, & Other ITEMS”. The sealed cover should be
dropped in the Tender Box kept at 3rd Floor, E.S.I. Corporation, Regional Office,
No.143, Sterling Road, Chennai-600 034 latest by 14.00 Hours on 12.08.2016 for
which technical bids will be opened at 15.00 Hours on the same day. Financial
bids in respect of the bidders who fulfill the eligibility testimonials and records as
per para 8.19 shall only be opened for evaluation at a later date.
9)
If any information furnished by the applicant is found to be false at any stage, the
application shall be cancelled and applicant shall be liable to be debarred from
tender.
10)
E.S.I.C. reserves the right to reject any or all applications without assigning any
reason.
11)
Only the applications complete in all respects will be considered for evaluation.
12)
Any amendment/ any corrigendum to this tender will be published on the above
websites only and not in print media. Bidders should regularly visit the above
websites to keep themselves updated.
Chennai
Date : 29.07.2016
Regional Director
E.S.I. Corporation,
Regional Office, Chennai
Page 2 of 40
Important Instructions for Vendors
All vendors/contractors are required to procure Class-IIIB Digital Signature Certificate
(DSC) with Both DSC Components i.e. Signing & Encryption to participate in the
E- Tenders. Vendor should get registered at https://esic.eproc.in by paying Annual
Registration Charges of Rs. 2000/- (non-refundable) in the form of Demand Draft
from any scheduled bank, in favour of M/s. Uptron Powertronics Ltd. payable at
Ghaziabad.
Vendor also needs to submit Bid Processing Fee charges of Rs. 4500/- (nonrefundable) in the form of Demand Draft from any scheduled bank, in favour of
M/s. Uptron Powertronics Ltd. payable at Ghaziabad for participating in the Tender.
Vendor needs to submit the Demand Draft of Annual Registration Charges and Bid
Processing Fee at the below mentioned Registered Address for approval of
Registration and successful submission of Tender, failing which, the vendor will
not be able to participate in the e-tender. Along with the Demand Drafts, Vendor
needs to send a covering Letter mentioning about the Payment Details, Company
Name, Address, Payment towards ESIC Registration Charges (Mention User ID)
and ESIC Bid Processing Fees (Mention the Tender ID and Tender Title) at the
below mentioned address:
M/s Uptron Powertronics Ltd.
S-53 to 58, Site – IV,
Sahibabad, Ghaziabad (U.P.) - 201010
The Vendor also needs to mention his Company Name, Address, User ID,
Payment towards ESIC Registration Charges (at the back -side of Demand Draft
of Rs. 2000) and ESIC Bid Processing Fees mentioning the Tender ID and Tender
Title (at the back-side of Demand Draft of Rs. 4500).
Vendors also need to send the scanned copies of Demand Drafts at
ashish.goel@uplauctions.com mentioning their Company Name, Address and
User ID for Approval of Registration, and Tender ID and Tender Title for
Approval of Bid Processing Fees.
Page 3 of 40
TENDER DOCUMENT
Appendix-I
GENERAL TERMS AND CONDITIONS OF CONTRACT:
1. Delivery of Tender
The e-tender to be filled online on e-procurement portal as per prescribed
format after which the relevant supporting documents, including Forms 'A', 'B',
'C' of Appendix-IV duly filled in, and the Appendices duly completed and signed in
each page should be submitted along with crossed Demand Drafts/Pay Order of
Rs. 3,00,000/-(Rupees Three lakhs only) towards refundable / adjustable Earnest
Money Deposit in favour of “ESI Fund A/c No. 1” payable at Chennai. The bid
documents containing a) the technical bid and b) financial bid in separate inner covers
alongwith EMD should be submitted in sealed outer cover and addressed to the
Regional Director to be dropped in the Tender Box kept at 3rd Floor, E.S.I.
Corporation, Regional Office, No.143, Sterling Road, Chennai-600 034. The top of the
envelope should contain the following superscription.
"Tender for AMC of Servers, Computers, Printers, UPSs, VOIPs, LAN, & Other
Items to be opened on date 12.08.2016 at 15.00 Hrs."
Incomplete bids and the bids without EMD are liable for rejection. ESIC reserves
the right to reject any tender without assigning any reason. Only one bid should be
enclosed in one envelope.
2. Last Date and Time for Receipt of the Tender
Online Bids must be submitted before 14.00 Hrs on or before 12th Aug 2016
and the hardcopies including relevant supporting documents should also be dropped
in the tender box within the time notified in the Tender Notice. In the event of the said
date of opening of the tender being declared a closed holiday for Govt. Offices/ESIC;
the date of receipt and opening of the tender(s) will be the next working day at the
same time & place. Tender submitted by hand delivery, should be deposited in the
Tender Box kept at this office within the due date and time stipulated in the tender
notice. Late tenders will be summarily rejected.
Page 4 of 40
3. Opening of Tender
ESIC will open the technical bids at 15.00 Hrs. on 12.08.2016 in the presence of
bidders' representatives who may choose to attend the 'tender opening' at the following
location:
ESI Corporation, Regional Office,
TamilNadu Region, Panchdeep Bhawan,
143, Sterling Road, Chennai-600 034
The bidders' representatives present shall sign the register evidencing their
attendance. ESIC shall not be held responsible in any manner whatsoever in case
the bidder or his representative fails to sign in the register provided for this
purpose. A person not signing as above shall be deemed to have chosen not
have attended the meeting and shall be dealt with accordingly.
If the delay shall have arisen from any cause, such as strikes, lockouts, fire
accidents, riots etc, which the ESIC may admit as reasonable ground for further time, it
may allow such additional time required by circumstances of the case only for
extending the opening. The ESIC may also change or extend the date and time of
opening of the tender without assigning any reason whatsoever.
ESIC reserves the right for accepting the whole or any part of the tender without
assigning any reason to the bidder.
4. Special Instructions
1.
Bidders are requested to submit their bids online in the e-procurement
portal https://esic.eproc.in and hard copies of Tender documents duly completed and
supported by requisite documents and the forms in the tender box kept at 3rd Floor,
E.S.I. Corporation, Regional Office, No.143, Sterling Road, Chennai-600 034 within
the time specified in the tender notice. The bid may be submitted on firm rate basis.
2.
Rates quoted should be in Indian Currency and should be inclusive of all
charges. Taxes including service tax, Duties, etc. as applicable. Any ambiguous
quote on these accounts shall render the tender liable to be rejected. Tenders not
complete in all respect are liable to be rejected.
Page 5 of 40
3.
The bidder shall, wherever called upon to do so, give full information with
reference to the services in hand and shall permit the Regional Director or any
other officer nominated by him to inspect the premises of the tenderer / client at
all reasonable times and shall give full assistance and information as may be
required by him in connection with the contract.
5. Signing of Tender
The tender will be liable to be rejected in case complete information is not given
therein, individuals signing tender or other documents connected with the contract must
specify as to whether he is signing as:
i) 'Sole Proprietor' of the firm or his Attorney.
ii) 'Registered Active Partner' of the firm or his Attorney.
iii) For the firm 'Per Procreation'
In case of company registered under the Companies Act (new as well as old) and
firms registered under the Indian Partnership Act, the person signing must
clearly indicate his capacity in which he is signing (e.g. Secretary, Manager, and
Partner etc.). In case it is being signed by an attorney or representative the
signatory shall produce a copy of the documents empowering him to sign, if
called upon to do so.
6. Key Deliverables:
ESIC intends to obtain the Annual Maintenance services from reputed and experienced
services under AMC include the following key deliverables:
a)
Call Management Services- Receipt, recording and attending of calls.
b)
Desktops and Peripherals Management Services- Hardware/Software servicing /
maintenance in condition.
c)
Servers Management Services- Hardware / Software servicing / maintenance in
condition.
d)
Network Management Services- Hardware / Software servicing / maintenance in
condition.
Page 6 of 40
e)
Preventive and Proactive Maintenance of Equipments- Routine checks and
maintenance.
f)
UPS Management Services- Maintenance and upkeep of all online and offline
UPS.
g)
VOIP (Voice Over Internet Protocol) Phone Management Services- Maintenance
of all VOIPs present in the premises.
h)
Video Conferencing Management Services – Maintenance of all Video
Conferencing Equipments.
6.1 Routine monthly checks and maintenance by the agency, including preventive
dusting/cleaning of all items under AMC as detailed in Appendix-III.
7. Period of validity of bids
Bids shall remain valid for 90 days after the date of tender opening prescribed by the
ESIC (Customer); a bid valid for a shorter period would be liable to be rejected by the
ESIC (Customer) as non-responsive.
In exceptional circumstances, the ESIC (Customer) may solicit the bidder consent to an
extension of the period of validity. The request for the response thereto shall be made
in writing (or by cable or telex or fax). The EMD provided shall also be suitably
extended. A bidder may refuse the request without forfeiting his EMD.
8. Other General / Eligible Conditions of Contract
8.1. In the interpretation of the contract and the general and / or special condition
governing it, unless otherwise required:a)
The term 'Contract' shall mean the invitation to tender, the instructions to
tenderer, the acceptance of the tender, particulars thereinafter defined and those
general and special conditions as may be added.
b)
The term 'Contractor' shall mean the person, firm or company with whom the
order for providing AMC Services is placed and shall deem to include the contractor's
Successors (approved by the customer), representatives, heirs, executors and
administrators unless excluded by the contract.
Page 7 of 40
c)
'Contract value' shall mean the sum accepted or the sum calculated in
accordance with the rates accepted by or on behalf of ESIC.
d)
The term Customer or 'Corporation' or 'ESIC' shall mean ‘the Regional Office,
Tamilnadu, Employees' State Insurance Corporation’.
8.2 Validity of contract: The contract shall be valid for a period of 1(ONE) year
from the date so specified in the award in accordance with the terms and
conditions mentioned herein. The contract may be extended for another term of
one year or any other period on the same terms and conditions with mutual
consent of the parties and at the discretion of Employees’ State Insurance
Corporation.
8.3. Authority of person signing documents: A person signing the tender form or any
documents forming part of the contract on behalf of another shall be deemed to
warranty that he has authority to bind such other and if, on enquiry, it appears that the
person so signing has no authority to do so, the ESIC may, without prejudice to other
civil and criminal remedies, cancel the contract and hold the signatory liable for all
costs and damages.
8.4. Responsibility for executing the contract: The agency is to be entirely responsible
for the execution of the contract in all respects in accordance with the terms and
conditions as specified in the acceptance of tender.
8.5. The agency shall not sublet, transfer or assign the contract or any part thereof
without the written permission of the Regional Director, ESIC, R.O., Tamilnadu. In the
event of the contractor contravening this condition, Regional Director, ESIC, R.O.,
Tamilnadu shall be entitled to place the contract elsewhere on the contractors account
at his risk and cost and the agency shall be liable for any loss or damage, which the
ESIC may sustain in consequence or arising out of such replacement of the contract,
apart from forfeiture of the Security Deposit and / or invoking the Bank Guarantee given
for due performance of the contract, for such breach. The Regional Director, ESIC,
R.O., Tamilnadu or the Competent Authority of the ESIC may grant such
permission for substitution, subject to any further conditions as it may deem
necessary on the existing as well as the proposed contractor and both of them
shall be bound to comply with such further condition as may be imposed.
Page 8 of 40
8.6. Earnest Money: The tenderer shall have to deposit earnest money of
Rs. 3,00,000/-(Rupees Three lakhs only) with their tender failing which the tender is
liable to be rejected out rightly. The earnest money is to be paid by Demand Draft /
Pay Order / Bankers Cheque (and no other form) the same should be drawn in
favour of ESI Fund A/c No.1, payable at Chennai and attached with the tender.
Cheque will not be accepted for Earnest Money. In the event of the withdrawal /
revocation of tenders by agency within the valid period of the offer, the earnest money
shall be forfeited. The earnest money will however, be returned to the tenderer whose
tender is not accepted. The earnest money deposited by the bidders and as well as
the contractor shall not carry any interest whatsoever.
8.7. No interest shall be paid on the Earnest Money Deposit and the Performance
Guarantee, deposited by the bidders/contractors.
8.8. EMD of the unsuccessful bidders shall be returned after the award of the contract
to the successful bidder. No correspondence/request for withdrawal of the same shall
be entertained before the award of the contract to the successful bidder.
8.9.
Performance Guarantee: On acceptance of the tender, contractor shall within
the period specified by ESIC, deposit as performance security, a sum equivalent to
10% of the estimated annual tender value of the contract. The amount of earnest
money may be adjusted towards Security Deposit, for fulfillment of the terms and
conditions of the contract. The ESIC shall be entitled to forfeit the Security Deposit or
any part thereof without prejudice to any other remedies provided in the contract or
available under the law for non-performance or failure to satisfactorily perform the
contract as per terms and conditions. The security shall be in the form of Demand
Drafts / Pay Order payable at Chennai in favour of “ESI fund A/C No. 1”. No interest
shall be payable on Security Deposit / Performance guarantee. The company is
required to furnish signed copy of the enclosed terms and conditions of the AMC along
with their tender offer. Successful bidders will have to deposit security-cumperformance guarantee, which will be equal to 10% of their bid amount in the form of
FDR or Bank Guarantee in favour of “ESI Fund Account No.1” which will be valid for 18
months from the date of contract.
Page 9 of 40
a) If the contractor is called upon by the office of the ESIC to deposit Security and
the contractor fails to provide the security deposit within the period
specified/granted such failure will constitute a breach of the contract and the
office shall be entitled to make other arrangements at the risk and expense of
the contractor whereby the contract shall be awarded to the next eligible bidder
in order and forfeiture of the earnest money shall be effected.
b) On due performance and completion of the contract in all respects, the Security
Deposit will be refunded to the contractor without any interest after deducting
downtime/penalty and other charges, having remained unrealized, if the same
cannot be realized from the contractor's pending bills.
8.10. Recovery of sums due: Whenever any claim for the payment of a sum of money
arises out of or under this contract against the contractor the ESIC shall be entitled to
recover such sum by appropriating, in part or whole the security money deposited by
the contractor and/or by deduction from the pending bills of the contractor. When there
remains a balance of the total sum to be recovered, it shall be deducted from any sum
due to them or which at any time thereafter may become due under this or any other
contract with the ESIC. Should this sum not be sufficient to cover the full amount
recoverable, the contractor shall pay to the customer on demand the remaining
balance due along with interest at the rate of 24% per annum from the date when
the first demand is made till the date of actual payment for each day of delay.
8.11 Insolvency and breach of contract: ESIC may at any time, by notice in writing,
summarily terminate the contract without compensation to the contractor in any of the
following events, that is to say:i)
If the contractor being an individual or firm, such individual or any partner
in the contractor's firm as the case may be, is at any time adjudged insolvent or
has a receiving order or orders for administration of his estate being made or
any proceedings for liquidation or composition under any law of insolvency
being or not for the time being in force or has made conveyance or assignment
of his effects or enter into any arrangements or compromise with his creditors
for suspend payment or if the firm be dissolved under any law which governs it
or which is otherwise for the time being in force; or
Page 10 of 40
ii)
If the contractor being a company registered under any law for the time
being in force, passes a resolution for winding up or the court passes any order
for the liquidation of the affairs of the company or that any Liquidator, Receiver
or Manager is appointed for the management of the affairs of the company; or
iii) If the contractor commits any breach of this contract or any other direction of
the customer issued from time to time not otherwise specifically provided in this
contract, the customer can terminate the contract without compensation to the
contractor which shall be without prejudice of its right to claim the damages
which it may have suffered due to such breach of contract or of the direction
issued by the customer.
8.12. Arbitration: in the event of any question, dispute or difference arising under these
conditions or any special conditions of the contract, or in connection with this contract,
except as to any matter the decision of which is not specially provided for by these or
the special conditions, the same shall be referred to the sole arbitration as per the
decision of the Regional Director, ESIC, Tamilnadu as per Arbitration & Conciliation
Act, 1996.
8.13. That no person other than the Regional Director, ESI Corporation, Tamilnadu or
the person appointed/approved by him should act as arbitrator.
8.14. Upon every such reference, the assessment of the costs incidental to the
reference and award respectively shall be in the discretion of the arbitrator.
8.15. Subject as aforesaid to the Arbitration & Conciliation Act, 1996 and the rules
there under, any statutory modifications thereof for the time being in force shall be
deemed to apply to the arbitration proceedings under this clause. Work under the
contract shall, if reasonably possible, continue during the arbitration proceeding so as
to ensure continuity of the business of the customer, other than the ones which are
subject to arbitration, shall normally be withheld on account of the arbitration
proceedings unless it is considered necessary to do so to cover the quantum of amount
likely to be recoverable from the Tenderer.
8.16.The venue of arbitration shall be at Chennai.
Page 11 of 40
8.17. For the purpose of the contract including arbitration proceedings there under, the
Regional Director, ESIC, Tamilnadu or an officer authorized by him, shall be entitled to
exercise all the rights and powers of the customer.
8.18. Assistance to contractor: The contractor shall not be entitled to assistance either
in the procurement of raw materials required for the fulfillment of the contract or in the
securing of transport facilities which they have to arrange on their own.
8.19. Eligibility Testimonial and records to be furnished: The Technical Bid should
contain the following records, duly self certified, in support of their bonafide:a)
Testimonials from not less than three (3) Govt. / Semi-Govt. / Public Sector
Organisations /Banks/Corporate firms* regarding their satisfactory performance of
similar contract in the last three financial years ending 2014-15 subject to the condition
that at least 1(One) contract should have been executed from the Govt./SemiGovt./Public Sector organization/Banks (In Form 'A') (N.B.* In respect of corporate
firms, the maintenance contract should have been at least for minimum of 1000
desktops).
b)
Copy of three years audited balance sheet and profit and loss account which
should have annual turnover of Rs. 2 Crores (Rupees two Crores) or more in each
year in similar nature of work in the last three financial years ending 2014-15 and
should have been profitable. The documentary evidence in the form of work
order/Purchase order/Successful completion certificate with clear cut indication
of the amount of AMC works executed is to be submitted and the sum of such
AMC works executed should have annual turnover of Rs. 2 Crores or more in
each year in the last 3 financial years ending 2014-15. (In Form 'B')
c)
List
of
Professionally
qualified
personnel
(hardware/software/network/
engineering) of the vendor indicating at least 50 qualified personnel on the rolls of the
agency. (In Form 'C')
d)
Copy of Certificate of registration/incorporation of the agency.
e)
Copy of Trade license as may be applicable.
f)
Copy of Income Tax Registration Certificate/PAN, Service Tax Registration and
VAT.
Page 12 of 40
g)
Code Nos. of ESIC & EPFO along with documentary proof.
h)
Escalation Matrix, (Name/Designation of persons if matter is not solved at
Resident Engineer's Level to whom the matter may be forwarded by Engineer himself
or ESIC), in accordance with clause 2.5(c) of Special Terms & Conditions for contract /
scope of work of this contract.
i)
Copy of ISO Certification i.e. ISO 20000 etc. in Services related to IT
infrastructure repair and maintenance etc, if any,
In the absence of any of the aforesaid documents, the bids may not be accepted
at the discretion of ESIC.
8.20.Business name and constitution of tendering firm: if the firm registered under
i)
The Indian Companies Act, 1956
ii)
The Indian Partnership Act, 1932
iii) Any other Act.
(Please give full name & address)
Place:
Date:
(SIGNATURE) (OFFICIAL SEAL)
Page 13 of 40
Appendix-II
SPECIAL TERMS & CONDITIONS FOR CONTRACT/SCOPE OF WORK.
1. Key Deliverables/Scope of Work:
1.1
Provision of comprehensive maintenance services of the computers and
peripheral network and other related devices including deployment of qualified
Residential service Engineers (REs) on site at various offices and Health Care
facilities of ESI in the state of Tamilnadu as detailed below:
The agency shall provide Residential Service Engineers (REs) with
Computer/Hardware Engineering qualification (with minimum one year of
experience in the field) technical person of each working day for attending to the
routine maintenance related complaints. Besides, the agency shall provide any
other expert Engineer (fees inclusive in AMC Charges) from time to time as may
be required, for assistance to on site hardware Engineers, in case the latter are
not able to intervene and solve some complaints. The residential service
engineers are to be provided at the following locations without any additional
cost.
1. Regional office, Chennai
2. *Sub Regional Office, Madurai/ ESIS Hospital, Madurai
3. *Sub Regional Office, Coimbatore/ ESIC Hospital Coimbatore
4. *Sub Regional Office, Salem/ ESIS Hospital, Salem
5. Sub Regional Office, Tirunelveli
6. ESIC Hospital, K.K.Nagar, Chennai
7. *ESIC Hospital, Tirunelveli / ESIS Hospital, Sivakasi
8. *Directorate of Medical and Rural Health services(ESI)
DMS office complex, Teynampet, Chennai/ ESIS Hospital,
Ayanavaram/Office of the Regional Administrative Medical
Officer(RAMO), Chennai.
9. *ESIS Hospital, Hosur /Vellore
10. ESIS Hospital, Trichy
*These engineers will look after the 2 to 3 locations and will be stationed
at the place mutually agreed
These REs should be available at all the working days in the above places. Non
availability of R.E. in any of the location would invite a penalty of Rs.1000/- per
day per location. The REs shall work under the supervision/guidance/directions
of the IT Managers/IT Assistants or any other personnel authorized in this regard.
In addition to the trouble shooting of the complaints raised by the users, they will
also do such work assigned by the aforementioned personnel relating to the
general maintenance/ up keeping or enhancement of the equipments/devices
Page 14 of 40
under AMC including intra-location transits. The REs are to be made available
on holidays in case of urgent need without any additional cost.
1.2
1.3
1.4
1.5
1.6
Call Management Services
Desktops and Peripherals, Management Services
Servers Management Services
Network Management Services
Preventives and proactive Maintenance of equipments, including quarterly
cleaning of outer parts / covers with appropriate noncorrosive cleaner and
periodical testing of less used / idle / standby systems / peripherals.
1.7 UPS Management Services
1.8 VOIP Maintenance
1.9 Diagnostic check up of the items/equipments which are under warranty, not
under the AMC or otherwise.
1.10 Video Conferencing Management Services – Maintenance of all Video
Conferencing Equipments.
1.11 Preventive and maintenance of existing earthing issues and
recommending for resolution of same.
2. Call Management Services
For online complaint procedure:
2.1
2.2
2.3
2.4
2.5
Providing a single point contact for escalation.
Maintain an updated on-line help-desk telephone number/Ticketing Tool.
Problem escalation in case of service levels not adhered.
Identification and resolution of chronic faults and problems.
Implementation will be done as under:
a) Logging of user calls and giving a ticket number.
b) Tracking each call to resolution
c) Escalation of calls if necessary to get the same resolved.
d) Monthly analysis of calls received and resolved.
3. Desktop and Peripherals Management Services
a) Support for Win 2000/XP/Vista/7/8,Redhat /Suse Linux and Linux:Office/MSOffice 2000/2003/2007/2010, and other software installed thereon.
b) Installation and up gradation/updating of anti-virus software for version OS
and System software.
c) Anti – Virus Support.
d) Printer Management.
e) Maintenance of all related Hardware including display devices.
f) Maintenance of all offline/online UPSs.
Page 15 of 40
4. Server Management Services
Vendor shall perform the following Server – Administration activities for :a)
b)
c)
d)
e)
f)
g)
h)
i)
j)
k)
Support of Linux (Redhat/Suse)/Unix/Windows/MYSQL.
Server performance monitoring, fine-tuning and optimization.
Server diagnosing and problem resolution.
Server Applications and Configuration Changes.
Understand and report performance bottlenecks.
Provide Server Up line Chart.
Printer Management.
Anti – Virus related to system maintenance.
Desktop LAN connectivity
Network Security
Maintenance of all related Hardware including display devices.
5. Network Management Services: LAN Management
I.
II.
III.
IV.
V.
VI.
VII.
VIII.
IX.
Management of Proxy Servers, Switches, Hubs, I/O Boxes and
cabling.
Ensure complete connectivity of the computers with respective
networks.
Activity related to trouble shooting of connectivity related problem
including
a. Testing and verification related to Network Interface Card (NIC)
being bad.
b. Problem related to device drivers of NIC being corrupted.
c. Verifying and testing version IP,IRQ and other ID issues related
to NIC as and when required.
Identifying and trouble – shooting physical (NIC,UTP etc.)
connectivity problems at the desktop (user) as well as at the
HUBS/Switches /Router ends i.e. giving point to point network
connectivity solution including crimping.
Identifying and trouble shooting of defective parts on the
Hubs/Switches up to the router.
Ensuring print services for network printers.
VOIP Phone maintenance/Servicing
Maintenance of existing nodes and LAN cables
Providing additional nodes as and when need arises.
6. UPS Management Services
a) Support for all types of listed UPS installed in the premises including guiding
the staff for proper upkeep of UPSs.
Page 16 of 40
b) Maintenance of all related UPSs including replacement of defective
boards/circuits and connectors;
c) Preventive/proactive maintenance of UPSs including monthly cleaning of
parts/covers with periodical testing of loss and idle stand by UPSs for its
functional condition.
7. VOIP Management Services
a) Support and maintenance for all VOIPs (Cisco make) installed in the premises.
8. Video Conferencing Management Services
a) Support for all types of listed Video Conferencing items installed in the
premises including guiding the staff for proper upkeep of the same.
b) Maintenance of all related items including replacement of defective
boards/circuits and connectors.
c) Preventive/proactive maintenance of the projection/display items including
monthly cleaning of parts/covers.
9. Report and Review
9.1 Process Documentation
a) Call Register
b) Call Summary
c) Daily Call pending report
d) Equipment log
e) Server information
f) Engineer attendance report.
9.2 Working days and working Hours
LOCATION
Regional Office/
Sub Regional Office/
Branch Office
WORKING DAYS
WORKING HOURS
Monday to Friday
09.15 A.M. to 05.45 P.M.
Monday to Friday
09.00 A.M. to 04.00 P.M.
Saturday
09.00 A.M. to 02.00 P.M.
Monday to Saturday
07.00 A.M. to 10.30 A.M.,
04.00 P.M. to 06.30 P.M.
Hospitals **
Dispensaries
2nd Saturday, Sunday
07.00 A.M. to 10.30 A.M
and Holidays
** Although this is the normal working hours of the Hospitals/Office, the Agency has to
attend any break down calls anytime, if required since the inpatient services are 24X7.
Page 17 of 40
10. Other Conditions
10.1
The Annual Maintenance Contract includes preventive as well as
corrective maintenance of all hardware and software components under AMC.
10.2
The agency shall deploy as described in para 1.1 well-qualified and
experienced Residential Service Engineers (REs) with Computer / Hardware
Engineering qualification (with minimum one year of experience in the field)
technical person on each working day for attending to the routine maintenance
related complaints. Besides, the agency shall provide any other expert Engineer
from time to time as may be required, for assistance to on site hardware Engineers,
in case the latter are not able to intervene and solve any complaints.
10.3
ESIC is at the full discretion to make pre-informed visits(s) to vendor’s
premises to check the capabilities of the vendor before and /or after award of
tender.
10.4
ESIC is at the full discretion to interview the person(S) deputed as
Residential Service Engineers to assess the capabilities with respect to the tender
awarded.
10.5
AMC shall cover each and every part including plastic body and parts,
replacement of
any part necessary for keeping the computers/printers/
UPS/Inverter Battery etc. active and free from any defect/disturbance, any
unscheduled call for corrective and/or preventive maintenance services, taking
appropriate measures/steps in time to set right the malfunctioning of the
computers/printers etc. The replacement of all spares including plastic parts and
body is included in the AMC. The replacement of all defective parts with OEM parts
will be done by the service provider without any extra charge. These parts include
Power supply, Cables, Key Board, Mouse, Mother Board, HDD, Optical Drive etc.
Recovery of data from damaged, crashed HDD is also covered under AMC. The
AMC agency has to do the service for each case on best effort basis. Used/repaired
parts of any other brand from any other source are not generally acceptable.
However, repairs can be done subject to restoration of proper
functioning/efficiency of computer equipments.
10.6
In case of need to replace any item/component, the agency shall provide
OEM parts or original make genuine parts/components of similar or higher
configurations.
10.7
The agency shall produce the Cash Memo’s /Certificate/Document in
proof of providing genuine components to replace the faulty ones on demand.
10.8 a) The Agency shall ensure to abide by the copy right, intellectually Property
rights and other laws as may be applicable for providing any replacements for any
malfunctioning of components/items/software under AMC and violation of any legal
requirement by the agency in this regard shall lead to termination of the contract
Page 18 of 40
forthwith and forfeiture of security money. Besides, ensuring compliance to all legal
requirements will be the responsibility of the agency, failure to do so would lead to
consequence aforesaid and the contractor will keep the corporation /customer
indemnified against any liability which may arise in this account.
b) The AMC Provider should promptly comply with all the statutory regulations
including labour laws / regulations like payment of minimum wages, ESI, EPF etc.
as may be applicable.
c) The AMC provider shall keep ESIC indemnified against all losses and
responsibilities arising out of any violation/non compliance in respect of a) & b)
above.
11. The AMC provider shall undertake preventive and actual earthing issues as and
when required if the issues are affecting the business continuity of the site.
11.1 AMC shall include installation and updation of all kinds of software including
operating system, office applications, and anti-virus etc.
11.2 The AMC provider is required to carry out Corrective Maintenance/ Preventive
Maintenance activity of all the equipment as per the instructions and standard
procedures, stipulated by the OEM.
11.3 Preventive maintenance service is to be carried out atleast once in three
months for all the computers and peripherals covered under the contract. Such
preventive maintenance activity shall be executed by the AMC agency only
with the prior permission from the Regional Director, or other officers
authorised in this regard.
11.4 Preventive maintenance means quarterly servicing of the equipment
irrespective of the fact whether the equipment has undergone a breakdown or
not and it would include:
I.
Defragmentation of hard disk drives and scanning for disk errors.
II. UPS/Battery/water top up/terminal checking/dusting and Cleaning
III. Proper Maintenance of Network rack including cleaning, checking of
cabling, network checking etc.
IV. Any other activity required for the efficient and uninterrupted functioning
of the equipments under AMC
11.5 i) The contract shall be on a comprehensive maintenance service basis, no
extra charge for any general wear and tear/spare parts, etc. shall be made by the
ESIC except consumables, burnouts and physical damage. During the contract
period it will be the responsibility of the Company to keep the equipment in perfect
working order.
Page 19 of 40
ii)
The repair works will have to be carried out at the location of the equipment
except in the exceptional circumstances where the equipment or any
component may be required to be taken out for repairs in workshop. In such
cases the standby arrangement shall have to be made by the company and in
no way the working of computer shall be held up for want of any standby
arrangements.
iii)
For any computer/peripherals etc. found on inspection by the agency, which
require pre-AMC repairs, the agency shall submit estimate for approval and
such peripherals would be counted for AMC only after pre-AMC repairs are
done.
iv)
ESIC reserves the right to further add any IT item(s) as and when required
under the same AMC with same rates and terms and conditions as mutually
agreed between ESIC and the Company, the payment for which shall be made
on Pro-rata basis.
v)
If ESIC feels that any of the electrical items, was not properly maintained/
serviced by the Company or does not function for reasonable period after
repairs, a suitable deduction from the bills will be made. The decision of ESIC
as regards to the reasonableness of deduction will be final and binding on the
Company.
vi)
ESIC may terminate the contract at any time without assigning any reason
thereof, if the work of the Company is found to be unsatisfactory and ESIC will
be at liberty to entrust the same to any other firm/company at the risk and
expense of the defaulting Company. In this connection, the decision of ESIC
shall be final and binding upon the Company.
vii)
In all matters of dispute relating to this contract, the decision of ESIC will be
final and binding upon the Company.
viii)
While submitting the quotation, the bidder is deemed to have read, understood
and accepted all the terms and conditions stated in this document and no
change, whatsoever desired, will be entertained by ESIC.
ix)
In the event of the contractor failing to observe or perform any of the
conditions of the work as set out herein or execute the work with regard to the
material and printing quality to the satisfaction of and by the time fixed by the
ESIC etc. in executing the work, the deposited money will be forfeited to the
ESIC and the contract will be terminated immediately. The contractor shall be
liable to make good the loss(es), if any, that may be suffered by the ESIC due
to his/her action and/or omissions.
x)
HP Printers are currently under warranty and the warranty will expire soon.
The effective date of AMC for HP printers will be decided on mutual consent
basis but such date shall be not a date earlier than the date of expiry of
warranty. AMC rates may be quoted accordingly.
Page 20 of 40
xi)
In respect of UPS Batteries, all activities of Repair and Maintenance will be
part of AMC and no other charges are payable. In the cases where the
Batteries are to be replaced beyond their expected period of life, the batteries
will be procured separately by ESIC. However, for the need of replacement of
batteries, the decision of ESIC will be final and binding on the AMC agency.
12. Validity
12.1
Subject to the general terms and conditions, special terms and conditions
as well as other terms of the tender, the contract shall be valid for a period of one
year from the date specified in the award and may be extended by another term of
one year or any other period on the same terms and conditions with mutual consent
of the parties and at the discretion of ESIC. ESIC will have exclusive right to
terminate the contract by giving one month’s notice.
12.2
The company has to give 3 month’s notice before cancellation of the
contract. Contravention of the same would lead to forfeiture of performance
guarantee / Security money along with all outstanding dues.
13. STANDARD OF PERFORMANCE AND PENALTY FOR FAILURES
13.1 The Agency will ensure 90 per cent uptime in respect of desktop PCs, UPSs &
printer and 99% uptime in respect of server & Projection Items. In case of
failure of the technical personnel to attend on any working day, a penalty or
Rs. 300/- per working day will be levied in addition to down-time penalty for
individual Hardware/Software as herein after detailed. The uptime will be
computed on calendar month basis in a non-cumulative manner.
13.2 The AMC provider shall ensure the following TAT (Turn around Time) for
resolution of the issues :
a) The issues which hamper the functioning of a particular location in toto
be resolved within 3 working hours of reporting in Metro/ Urban centres
and within 6 working hours at other centres.
b) The issues relating to single equipments which does not hamper the
functioning of the entire location is to be resolved within 24 hours in
Metro/Urban centres and within 48 hours at other centres
13.3 Urban centres means all the district Headquarters. Further, in case the AMC
provider is unable to resolve within the above said TAT, at his own option he
may provide standalone equipment against the faulty one. In the event of
failures with respect to the above standards of performance, penalty charges
will be levied as per the table below:Sl.No
ITEMS
Penalty amount
in Rs./day
1
Linux Host PC
400
2
Linux Standalone
400
Page 21 of 40
3
N-Computing
250
4
Computer with Windows OS
400
5
Scanner(All types)
100
6
Line Matrix Printer
500
7
Switch ( POE & NON-POE)
500
8
VC Device
500
9
Plasma TV
500
10
VOIP (Phone)
150
11
Inverter
500
13
EMERSON UPS
GXT 3000 MT(LB)
EMERSON UPS
MT1x1
14
UPS- RT 2000
500
15
UPS - SURT-2000 UXI
500
16
UPS - APC-2KVA
500
17
HP Printer
200
18
Pehchan Kit
500
19
Any other IT Equipment
200
12
13.4
500
500
In case of failure of the agency to rectify any of the defects within 7 days, ESI
Corporation may get the same rectified at the cost and risk of the agency in
addition to the applicable penalty.
13.5 If the agency repeatedly fails to rectify the faults for a period exceeding 7
days, apart from the repairs of their cost and risk as ibid, ESIC may terminate
the contract of the agency forth with and may forfeit the security deposit.
13.6
The agency shall, in no case, replace any item/component with inferior item
and if found doing so, the contract shall stand terminated forthwith and
security deposit shall be forfeited.
13.7
ESIC reserves the right to reject any or all the bids and cancel the tender
without assigning any reason.
Page 22 of 40
13.8 The calls will be received centrally and shall be provided daily to the
concerned Service Engineer/Help Desk by the concerned official of the
department or any designated/nominated branch and shall be attended
immediately on receipt of the same. The firm shall maintain proper service
call sheets/Register which will be duly signed by the Engineer and the User of
the equipment and Central Call Register shall be updated accordingly. Every
such call attendance slip should be duly signed by the user confirming the
resolution of issue preserved by the AMCs and should be produced and
submitted on monthly basis to the corporation and to be produced on
demand.
13.9 Computer power cables, printer port, chords and power cable etc. are also
covered under AMC.
13.10 The service Provider shall also be responsible for cleaning and removal of
virus of any nature.
13.11 ESIC shall not be responsible for any use of unlicensed antivirus software, if
any, used by the service provider. The responsibility shall rest with the
service provider for using unlicensed softwares.
13.12 Hard Disk, Logic Cards, SMPS, Mother Boards should not be repaired and
shall be replaced with OEM branded parts/products only. However, repairs
can be done subject to restoration of proper functioning /efficiency of
computer equipments.
13.13 The similar equipments currently covered under warranty/AMC/Otherwise
may be included in the maintenance contract on expiry of such period and
equipment under this maintenance contract, those are replaced/otherwise
during the contract period will be withdrawn from the maintenance contract.
Any addition to/withdrawn from, would involve proportionate increase or
decrease in the maintenance charges (Charges of similar equipments of
this contract will be calculated proportionately for remaining period of the
contract) at any time during the contract.
13.14 In case of failure in Quarterly Preventive Maintenance, a penalty by way of
10% of total amount due for that quarter may be levied.
14 Payment Terms
The Comprehensive maintenance charges shall be payable to the service provider.
14.1 The Comprehensive maintenance charges shall be payable to the service
provider in equal quarterly installments and paid within 10 days of the
Page 23 of 40
succeeding quarter of AMC Period after deducting downtime
charges/penalties if any subject to receipt of satisfactory performance
report from the location sites.
14.2 Any increase or decrease of taxes, duties or prices of components, etc.
will not affect the AMC rates during the entire period of AMC.
14.3 No extra remuneration for Resident Engineer or any kind of TA/DA would
be admissible and only the mutually agreed sum as per contract would be
payable.
15. Agreement:
The selected vendor shall have to sign on standard agreement, on non-judicial
stamp paper of appropriate value, containing details of terms and conditions after issue
of letter of intent (LOI), to commence the AMC. All the terms and conditions of this
tender document shall deemed to have been part and parcel of the agreement.
16. Commencement:
1. The AMC shall be commenced by the selected agency from the effective date of
commencement of AMC.
2. All the systems and peripherals under AMC shall be jointly verified by the
contractor and the customer and conditions of the same shall be noted on the
date of commencement of AMC.
3. In case any system /peripheral /component is found malfunctioning the same
shall be pointed out to ESIC for rectification and the incumbent agency shall
submit estimate for their pre–AMC repairs. The pre AMC repairs shall be got
done through and on cost and risk of concerned earlier maintenance agency
failing which, approval shall be granted to the incumbent agency for carrying out
repairs of such items on cost basis as per estimate and such items shall come
under AMC forthwith after such repairs.
17. Severance:
At the time of termination of contract and of the contract period including
extended period, if any, or otherwise, the agency shall tender back all the systems and
peripherals and components under their AMC in good working conditions failing which,
the same would be got rectified at the agency‘s cost and risk and sum will be recovered
from the unpaid bill or security deposit or in case the same being higher as per the
terms of the contract entered between the parties.
Page 24 of 40
FINANCIAL BID DOCUMENT
Appendix-III
DETAILS OF COMPUTERS, PRINTER, ETC. FOR A.M.C. DURING 2016-17
(Number of items may vary marginally on redistribution/un-serviceability, if any and shall
be finalized by joint verification by both parties for the purpose of AMC)
Part-I
TYPE OF EQUIPMENT
Linux Server---Desktop Wipro
Model 382xx, Intel Core 2Duo
E8400, 2 *2 GB DDRII 667 RAM
memory or better with 4GB
expandability, 160GB 7200 rpm
SATAII (3Gb/s) Drive
Windows Desktop---Model
37155, Intel Celeron 430,
1.8GHz, 512KB, 800MHz FSB or
better, 1GB DDRII 667 RAM
Memory or better with 4GB
expandability, 160GB 7200 rpm
SATAII (3Gb/s) Drive
Linux Standalone --Desktop
Wipro - 37155, Intel Celeron 430,
1.8GHz, 512KB, 800MHz FSB or
better, 160GB 7200 rpm SATAII
(3Gb/s) Drive
Ncomputing - L Series with 15
TFT monitor, Key Board and
mouse
Quantity
(Approx.
in No.)
Rate per annum
per item (including
taxes, if any)
482
465
396
2430
PRINTERS/SCANNERS
LINE IMPACT DOT MATRIX,
136 COLUMN
8
Canon Scanner
DR 2010 C
149
HP Printer (Officejet Pro 276 dw)
914
Magnetic Strip reader
226
Page 25 of 40
Total
AMC
charges
Remarks /
verification
VIDEO CONFERENCE DEVICE
VC DEVICE - Endpoint with data
sharing-Polycom vsx-7000 model
15
42" Plasma TV/LCD-samsung
12
PEHCHAN KIT (SMART CARD ENROLLMENT)
Laptop- Wipro 7B1631 (Pentium
Dual-Core/2GB RAM)
150
Camera –Canon-EOS(Model
No : DS 126191
150
Finger print ScannerL-Scan Guardian-F(RJ0480)
150
Quantity
(Approx.
in No.)
NETWORKING HARDWARES
PoE Switch-WS-C2960-24PC-L
Catalyst 2960 24 10/100 PoE + 2
T/SFP LAN Base Image,
10A Power cable for India, GE SFP,
LC connector SX transceiver
74
1416
Maintenance charge for existing
Nodes(I/O port) including LAN
Cabling ( all inclusive)
EMERSON UPS
GXT 3000 MT(LB)
Total AMC Remarks/
charges
verification
354
Non PoE Switches- WS-C296024TC-L Catalyst 2960 24 10/100 +
2T/SFP LAN Base Image-10A
Power cable for India, GE SFP, LC
connector SX transceiver
VOIP PHONE -Cisco IP Phone
7911G
Type of UPS
Rate per annum
per item
(including taxes,
if any)
5000
Quantity
(Approx.
in No.)
Rate
per Total AMC Remarks/
annum per charges
verification
item
(including
taxes, if any)
194
Page 26 of 40
EMERSON UPS MT1x1
76
UPS -RT 2000
1
UPS -SURT-2000 UXI
10
UPS -APC-2 kva
1
Techser-Inverter (4kva)
75
Parker Power-Inverter(4kva)
180
Quantity
Other Items
Provision of additional node
(all inclusive) rate may be
quoted per node
Rate
per Total
item
(including
taxes, if any)
Remarks/
verification
1
N.B. Number of above items may vary due to operational reasons and shall be jointly
verified and taken on record for AMC. Any item(s) may be added / deleted later on
during the period of contract on the basis of functionality and final AMC value will be
calculated accordingly as the quantity mentioned above is an approximate figure.
Bidders are requested to quote all inclusive rates keeping in consideration the provision
of Resident Service Engineers and other actual requirements.
The evaluation among the successful bidders for L1 would be decided on the basis of
grand total of all items as indicated above.
Page 27 of 40
TECHNICAL BID DOCUMENT
Appendix – IV (Forms)
I.FORM ‘A’ (Experience & Running Contracts)
SL.NO.
Name of Organization (with Experience (For 3 years)
Address
and
Phone
Number)
From Date
Nature
Experience
of
To Date
1.
2.
3.
Signature of the bidder or his authorized representative
Seal of the Company
Page 28 of 40
II.FORM ‘B’ (Turnover and Profitability)
SL.NO.
Financial
/ Profit
Accounting
Year
1
2014 - 15
2
2013 - 14
3
2012 - 13
Loss
Annual Turnover Total Turnover
(from Repair &
Maintenance
Services)
Signature of the bidder or his authorized representative
Seal of the Company
Page 29 of 40
III.FORM ‘C’ (Number of 50 professionally qualified employees)
S.No.
Qualification : (Please put a tick ( ___ ) mark in the appropriate column)
Name B.E./
M.Sc.(IT/ B.Sc
Others Addl.
Addl.
Remarks
B.Tech/
Comp)/
Qualifica- Qualifica- (working
(IT/Comp)/ (Pl.
BCA/
since)
MCAs/
PGDCA/
specify) tion-1
tion-2
DOEACC DOEACC DOEACC
CCNA,
(Hardware
‘B’ Level ‘A’ Level ‘O’Level
MCSE,
etc)
MCSA,
CNE, etc.
(Pl.
speciFactory)
1
2
3
…
49
50
Signature of the bidder or his authorized representative
Seal of the Company
Page 30 of 40
Appendix-V
List of ESIC Locations in Tamilnadu
Sl.No
Type of Site
Site Name
Site Address
BRANCH OFFICES
No. 112, Venkateshwara Complex, THIRUVALLUR ROAD , THIRUVANMIYUR ,
CHENNAI – 600 041
1
Branch Office
Bo-Adyar
2
Branch Office
Bo-Ambattur
3
Branch Office
Bo-Ambattur Indl Estate
ESIC DISPERSARY COMPLEX , MTH ROAD , CHENNAI-53
ESIC CORPORATION BUILDING, PLOT NO 95 D-4,
AMBATTUR INDUSTRIAL ESTATE , CHENNAI-58
4
Branch Office
Bo-Ambur
ESI Corporation,1st Floor Near OAR Theatre,Flower Garden Ambur 635802
5
Branch Office
Bo-Arakkonam
E.S.I.Corporation, 198, Gandhi Road-III, Arakkonam-631001
6
Branch Office
BO-ATTUR
12-123,GANDHIPURAM,VINAYAGAPURAM,ATTUR
7
Branch Office
Bo-Avadi
8
Branch Office
BO-DALMIAPURAM
ESIC BRANCH OFFICE , BEHIND BSNL QTRS,AVADI , CHENNAI-54
NO 89 C DIVIYANATHAN BULIDING UPSTAIR MAIN ROAD KALLAKUDI TRICHY
621651
9
Branch Office
BO-DINDIGUL
E.S.I.Corporation, ESI Dispensary Complex, Natham road,Dindigul - 624003
10
Branch Office
BO-Ganapathy
ESIC GANAPATHY,GANAPATHY@TATABAD, COIMBATORE-641006
11
Branch Office
Bo-GeorgeTown
68,Basin Bridgeroad,kondithope,chennai-21
12
Branch Office
Bo-Guindy
ESIC BRANCH OFFICE ,MUTHAIYAL STREET , CHINNAMALAI , CHENNAI-15
13
Branch Office
BO-HOSUR
ESIC BRANCH OFFICE SIPCOT COLONY,HOSUR-635126
14
Branch Office
Bo-Kaladipet
Kaladipet, ESIC,1049 T.H Road, ESI Dispensary Campus, Chennai-19
15
Branch Office
BO-KARUR
16
Branch Office
BO-KATTOOR
NO 492 JAWAHAR BAZAR STREET OPP HEAD POST OFFICE KARUR 639001
ESICorporation,PanchdeepBhawan,Kaaleswara Nagar,Kattoor,COIMBATORE641 009
17
Branch Office
BO-KG PALAYAM
78,MARIAMMAN KOIL ST,KARUNGALPALAYAM,ERODE
18
Branch Office
BO-KNP PURAM
19
Branch Office
Bo-Kodambakkam
E.S.I.C. 39,Kaveri Street ,Mehala House, Odakkadu, Tripur - 641602
ESIC BRANCH OFFICE, Ist Floor "SRI SAI",
New No.102, Arcot Road, Kodambakkam, Chennai - 600024
20
Branch Office
BO-Kovilpatti
21
Branch Office
BO-Kumbokonam
KOVILPATTY.Branch office,ESI corp.New Road,Kovilpatti
ESIC BRANCH OFFICE ESIC BULIDING PIDARIKULAM ROAD KUMBAKONAM612001
22
Branch Office
BO-KURICHY
ESIC, 105/E,Venkatachalapathi Nagar,Coimbatore-641024
23
Branch Office
BO-Kuzhithurai
ESI Corporation,KUZITHURAI,TIRUNELVELI
24
Branch Office
Bo-M.M.Nagar
25
Branch Office
BO-MELUR
ESIC BRANCH OFFICE, Maraimalai nagar, chennai- 602 209
Branch Office (Melur),Employees State Insurance Corporation,58-A,Mill Road,
(Near Municipal Office),Melur-625106
26
Branch Office
BO-Mettupalayam
7k1/ Krishna Mall Lay out, Bharat Bhavan Rd, METTUPALAYAM-641 301.
27
Branch Office
BO-METTUR
METTUR.Branch Office.ESIC.ESIC Complex.Salem Camp.Mttur Dam-636-456
28
Branch Office
Bo-Moolakadai
ESIC,55, COOKIES ROAD, B&C MILL (OPP), PERAMBER CHENNAI-600012
29
Branch Office
Bo-Mountroad
30
Branch Office
BO-Munichalai
ESIC BUILDING,#SUNKUVAR STREET,TRIPLICANE,CHENNAI-600005
BRANCH OFFICE(MUNICHALAI),ESIC DISPENSARY BUILDING,MADURAI620009
31
Branch Office
BO-Nagerkoil
ESI Corporation,(Nagercoil)85,Dalava Street(1st
Floor),Meenakshipuram,Nagercoil - 629002
32
Branch Office
Bo-Nandambakkam
No. 2-B, Mount-Poonamallee Road, Nandambakkam,Chennai - 600 089
Page 31 of 40
Sl.No
Type of Site
Site Name
33
Branch Office
Bo-Nellikuppam
Site Address
ESI Corporation, No.2/9,BhadrachalamStreet, Manjakuppam, Cuddalore607001
34
Branch Office
BO-Ondipudur
ESIC BRANCH OFFICE,ONDIPUDUR,COIMBATORE-641016
35
Branch Office
BO-OOTY
ESI Branch Office , 261/K/11, Bank Lane ,Ooty-643001
36
Branch Office
BO-PALANGANATHAM
ESIC Branch Office, Palaganatham, Madurai-625003
37
Branch Office
BO-PALANI
ESIC BO,73-A Dindigul Road, Palani-624602
38
Branch Office
BO-PALLADAM
110 MANGALAM ROAD,PALLADAM,COIMBATORE-641664
39
Branch Office
Bo-Pallavaram
ESIC BRANCH OFFICE, GST ROAD, PALAVARAM, CHENNAI-44
40
Branch Office
BO-PALLIPALAYAM
ESIC BRANCH OFFICE, SPB COLONY, PALLIPALAYAM, ERODE.
41
Branch Office
BO-PARAVAI
E.S.I Dispensary, Amman kovil st, Paravai
42
Branch Office
BO-Peelamedu
43
Branch Office
BOPerianaickenpalayam
44
Branch Office
BO-PN PALAYAM
45
Branch Office
BO-POLLACHI
ESIC BRANCH OFFICE,PEELAMEDU,COIMBATORE-641004
Lingammal Complex, L.M.W.Road, Periyanaickenpalayam, Coimbatore 641020.
ESI Corporation.Door No. 384.2nd Floor,Dr. Nanjappa Road,Coimbatore - 641
018.
ESI Corporation.Panchdeep Bhawan.Coimbatore Road, Thillai
Nagar.POLLACHI-642002.
46
Branch Office
Bo-Poonamallee
NO1(A),TRUNK ROAD,Poonamallee, CHENNAI-56
47
Branch Office
BO-Pudukkottai
NO:160/1 SATHYAMOORTHY COMPLEX THIRUMAYAN ROAD OPP TO ICICI
BANK PUDUKKOTTAI-622001
48
Branch Office
BO-Rajapalayam
E.S.I.Corporation,ESI Dispensary Upstairs, P.S.K.Nagar,Rajapalayam-626108
49
Branch Office
Bo-Ranipet
ESI Corporation,1st Floor Near OAR Theatre,Flower Garden Ambur 635802
50
Branch Office
Bo-Redhills
ESI DISPENSARY COMPOUND, GNT ROAD, PUZHAL.
51
Branch Office
BO-SALEM
KUMARAN TOWERS,OPP TELEPHONE EXCH,5 ROADS,SALEM
52
Branch Office
BO-SANKERI
53
Branch Office
BO-SATTUR
21/1,RANGASAMY PILLAI ST NO:3,THONDIKARADU,TIRUCHENGODE
Branch Office, E.S.I. Corporation, No.127, By-Pass Road (Ist Floor),
Sattur – 626 203.
54
Branch Office
BO-SINGANALLUR
ESIC BRANCH OFFICE,SINGANALLUR,COIMBATORE-641005
55
Branch Office
BO-SIVAKASI
E.S.I.Corporation,No.8,Shield road,(near police colony),ESI Dispensary(Upstairs),
Sivakasi - 625123
56
Branch Office
BO-Sulur
ESIC BRANCH OFFICE,15B SIVANANDHA COMPLEX,SULUR, COIMBATORE641402
57
Branch Office
Bo-Tambaram
58
Branch Office
BO-TENKASI
ESIC BRANCH OFFICE, TAMBARAM, CHENNAI-24
TENKASI, Branch office, E.S.I corp, 1 st floor, 221-D, Amman Sannathi,
Tenkasi-627811
59
Branch Office
BO-Thanjavur
NO:61/2694 SOUTH MAIN STREET THANJAVUR -613009
60
Branch Office
BO-theni
E.S.I.Corporation,jaibharthi Towers Periyakulam Road,Theni-625531
61
Branch Office
BO-THIRUNAGAR
62
Branch Office
BO-Tirunelveli
ESIC Branch Office, G.S.T Road, Thirunagar, Madurai-625006
ESIC BRANCH OFFICE,(OFFICE OF THE G.M) BSNL CAMPUS Q01 TYPE 4
QUARTERS, VANNERPETTAI, TIRUNELVEI -627003
63
Branch Office
BO-TIRUPPUR
64
Branch Office
Bo-Tondiarpet
65
Branch Office
BO-TRICHY
Panchdeep Bhawan ,416, Kongu Main Road, Trippur - 638007
E.S.I.Corporation, No.20 Kummalamman Koil street, Tondiarpet, Chennai600081
NO:B-33,2nd FLOOR GOLDEN SQUARE 11TH CROSS EAST THILLAI NAGAR
TRICHY-620018
66
Branch Office
Bo-Triplicane
ESIC BUILDING,#SUNKUVAR STREET,TRIPLICANE,CHENNAI-600005
Page 32 of 40
Sl.No
Type of Site
Site Name
Site Address
ESI corporation, Panchadeep Bhawan, ESI Disp. Compound,
Viswanathapuram, Tudiyalur. 641034
67
Branch Office
BO-TUDIYALUR
68
Branch Office
BO-TUTICORIN
69
Branch Office
BO-Udumalpet
70
Branch Office
Bo-Vellore
71
Branch Office
Bo-Villivakkam
72
Branch Office
BO-virdhunagar
34/11,Puthu Kadai Bazaar,SRS Plaza,Aruppukottai-626101
73
Branch Office
BO-VIRUDHUNAGAR
E.S.I.Corporation, 42,Elangovan street,Near Rajalakshmi Theatre railway
gate,Virudhunagar-626001
74
Branch Office
BO-VK PURAM
75
Branch Office
Bo-Wimco Nagar
TUTICORIN.Branch office.ESI corp,164-N,North Beach Road.Tuticorin-628001
ESI Corporation.Panchdeep Bhavan.Thali Road.Opp. to Panchayat Union
Office, Udumalpet.COIMBATORE – 642126.
E.S.I.Corporation, No.13, IIIrd Cross Street, Vadivel Nagar, Sankaranpalayam,
Vellore - 632001.
Periyar Nagar, Korattur Road, Chennai-600 080
V.K.Puram.Branch Office.ESIC.NO-1068,Main Rd.Vikramasingapuram-627428
Wimco Nagar.ESIC.Southern portion of Municipal shopping complex.1st
Floor.No-9.36.T.H Road.Chennai-19
DISPENSARIES
1
Dispensary
Disp-Alangulam
1/103, Main road, Alangulam
2
Dispensary
AMABASAMUDRAM.no-33,north car street,ambasamudram,tirunelveli dist
3
Dispensary
Disp-Amabasamudram
DispAmathur,Virudhanagar
4
Dispensary
Disp-Ambattur1
ESIC DISPERSARY COMPLEX , MTH ROAD , CHENNAI-53
5
Dispensary
Disp-Ambattur2
ESIC DISPERSARY COMPLEX , MTH ROAD , CHENNAI-53
6
Dispensary
Disp-Ambur
ESI Dispensary Near O A R Theatre Ambur 635802
7
Dispensary
Disp-Ammapet
ESI DISPENSARY, CUDDALORE MAIN ROAD, AMMAPET, SALEM - 636 003.
8
Dispensary
Disp-Andipatt
ANDIPATTI.6-1-363.Jakkampatti,Theni road,Andipatti-626512
9
Dispensary
Disp-Annur
20/25,Thennampalayam road, ammani aruna complex, Annur - 641653
10
Dispensary
Disp-Arakonam
ESI DISPENSARY NO;MIG-1A-9,TNHB, JOTHY NAGAR ARAKKONAM 631003
11
Dispensary
Disp-Aralvoimozhi
ARALVOIMOZHI.10/60,VOC street,vadakakkur,aralvoimozhiK.K dist
12
Dispensary
Disp-Arani
13
Dispensary
Disp-Arumuganeri
ARANI.29/A,Subramanis shstri street.Arani-632301.
ARUMUGANERI.15,Athangkarai Road, Attur (North) Arumaganeri, Tuticorin
district
14
Dispensary
Disp-Aruppukottai
4,SSK Nagar,Tiruchuli Road,Aruppukottai-626101
15
Dispensary
Disp-Attur
196-A, AMIRTHASAMY ROAD, GANDHIPURAM, ATTUR - 636102. SALEM DT.
16
Dispensary
Disp-Avadi
ESI Dispensary AVADI MTH ROAD, Avadi chennai-54
17
Dispensary
Disp-Avinashi
ESI Dispensary, 4/47, East street, Muthu Chetty Palayam, Avinashi,641654
18
Dispensary
Disp-Bagalur
19
Dispensary
Disp-Begambur
20
Dispensary
Disp-CAUVERINAGAR
IYYANGAR ST,SURJAPURA MAIN ROAD,BAGALUR
BEGAMBUR.no.19,Mohamadhiyapuram,NVTJ building,madurai
rd,begambur,dindigul dist
ESI DISPENSARY SATHYAMOORTHY NAGAR MUTHUDYANPATTY
PUDUKKOTTAI 622501
21
Dispensary
Disp-Chennimalai
71, CHERAN STREET, IYAPPA NAGAR, CHENNIMALAI - 638 051.
22
Dispensary
Disp-Chinniyampalayam
CHINNATHOTTAM,CHINNIYAMPALAYAM,COIMBATORE-641062
23
Dispensary
Disp-Cuddalore
RAMADOSS NAIDU STREET,CUDDALORE-607001
24
Dispensary
Disp-Dharapuram
N0-15, NN PETTAI STREET , POOKADAI CORNER, DHARAPURAM - 638656
25
Dispensary
Disp-Dharmapuri
NO.13/85,APPAVU NAGAR,PIDAMANERY ROAD,DHARMAPURI-636701.
No 1-42, New 2/34, Middle St, Amathur, Virdhunagar DT.
Page 33 of 40
Sl.No
Type of Site
Site Name
Site Address
3/1,Natham Road,Dindigul – 3
18/82,Kumar vilasam,thambarathalaputhan Veedu,Idaicode,Kanyakumari629152
26
Dispensary
Disp-Dindigul
27
Dispensary
Disp-Edaicode
28
Dispensary
Disp-Egmore
29
Dispensary
Disp-Elampillai
30
Dispensary
Disp-Erode
4 SATHYAMOORTHY ROAD,CHETPET, CHENNAI-600031
ESI DISPENSARY, 10/210-2 A, GANDHI NAGAR,EDANGANASALAI,SALEM MAIN
ROAD,OLD BUS STAND,ELAMPILLAI, SALEM - 636 502.
MUTHU CASTLE, NO.70, PAPPATHI KADU 2ND STREET, MUNICIPAL COLONY,
ERODE.
31
Dispensary
Disp-Ettayapuram
Nadar Uravinmurai Building,Ettayapuram-627902
32
Dispensary
Disp-Ganapathy
ESI DISPENSARY,GANAPATHY@TATABAD,COIMBATORE-64101
33
Dispensary
Disp-Gopichettipalyam
No.63, subbannan street , Pariyur road, gopihettipalayam - 638476
34
Dispensary
ESI Dispensary 24,Aruvnachala Nagar 2nd Street Gudiyatham 632602
35
Dispensary
Disp-Gudiyatham
DispGUMMUDIPOONDI
36
Dispensary
Disp-Harbour
ESI DISPENSARY, JAIHIND NAGAR 1ST STREET, GUMUDIPUNDI
ESI DISPENSARY HARBOUR, 4th Lane North Beach Road, Clive Battery,
CHENNAI 600 001.
37
Dispensary
Disp-Hosur
ESIC DISPENSARY, SIPCOT COLONY, HOSUR-635126
38
Dispensary
Disp-Irugur
ESI DISPENSARY,NGR PURAM,IRUGUR,COIMBATORE-641103
39
Dispensary
DISP-KANCHEEPURAM
88, East Raja Street,kanchipuram-631502
40
Dispensary
Disp-Kanya Kumari
N0.18/28C,Brozone cottage,Poovanchanthi,Karungal
41
Dispensary
Disp-Karaikudi
Door No,8 & 9,Mahar Nombu Pottal north,Karaikudi Post,Sivagangai-630 001
42
Dispensary
Disp-Karamadai
34 ,DMG Road ,Karamadai ,Coimbatore
43
Dispensary
Disp-Kariyappatti
Nivetha Illam, Near Muthalamman Kovil, Achampatti, Kariapatti
44
Dispensary
Disp-Karur
45
Dispensary
Disp-Karur
ESI DISPENSARY, NO.16, NEW MARKET STREET, KARUR - 639 001.
ESI DISPENSARY TRICHY MAIN ROAD PULIYUR CEMENT FACTORY KARUR639114
46
Dispensary
Disp-Kattor1
7/5A.I.Near Tamilnadu hotel.coimbatore-641018.
47
Dispensary
Disp-Kattor2
KATOOR 2. 7/5A II.Near Tamilnadu hotel.coimbatore-641018.
48
Dispensary
Disp-Kelambakkam
ESI Dispensary KELABAKKAM, Chennai-603103
49
Dispensary
Disp-Kilpauk
No.19,Kilpauk Garden Road, Chennai-600010.
50
Dispensary
Disp-KODAIKANAL
ESI Dispensary,Kodaikanal,9,Black Bun compound,naidupuram,kodaikanal
51
Dispensary
Disp-Kodambakkam
52
Dispensary
Disp-Komarapaliyam
ESIC DISPERSARY , KODAMBAKKAM ,CHENNAI-83
44/I-1, EAST COLONY, VETNERAY HOSPITAL ROAD, KOMARAPALAYAM,
NAMAKKAL - 638 183.
53
Dispensary
Disp-Kondithope1
68,Basin Bridgeroad,kondithope,chennai-21
54
Dispensary
Disp-Kondithope2
68,Basin Bridgeroad,kondithope,chennai-21
55
Dispensary
Disp-Konur
No.318/260, Konur, Mettur, SALEM Dt.,
56
Dispensary
Disp-Korattur
Periyar Nagar 2nd street, Korattur Chennai-80
57
Dispensary
Disp-Kovilpatti
KOVILPATTY.new road,tuticorin dist.628501
58
Dispensary
Disp-Krishnagiri
4th CROSS STREET,CO-OPERATIVE COLONY,KRISHNAGIRI-635001.
59
Dispensary
Disp-Kulathur
60
Dispensary
Disp-Kumbokonam
KULATHUR.1-18-c,kulathur vill,vedasnthur talukdindigul dist
ESI DISPENSARY ESIC BULIDING PIDARIKULAM ROAD KUMBAKONAM612001
61
Dispensary
Disp-Kunniyamuthur
8/3 cross cut rd.kunniyamuthur-641008.
Page 34 of 40
Sl.No
Type of Site
Site Name
Site Address
62
Dispensary
Disp-Kuzhithurai
KULITHURAI.18/52,Kaluvanthattai,kulithurai,K.K. dist
63
Dispensary
Disp-Madathukulam
312,Palian main road.udumalaipet.via coimbatore-642113
64
Dispensary
Disp-Madukarai
65
Dispensary
Disp-Manali
17-258A.Pallakat rd.Gandhinagar.Madukrai-641105
ESI Dispensary Manali No.5, Aringnar Anna Streat 5th lane, Manali, Chennai61
66
Dispensary
Disp-MANAMADURAI
67
Dispensary
Disp-MANAPARAI
68
Dispensary
DispMANAVALAKURICHI
69
Dispensary
Disp-Maninagaram
70
Dispensary
71
Dispensary
Disp-Mathur
DispMATHURANTHAGAM
72
Dispensary
Disp-MELUR
ESIC Dispensary ,New Agraharam Melur-31,Madurai
73
Dispensary
Disp-Melvisharam
74
Dispensary
Disp-Mettupalayam
120,Anna Salai, Opp Tel Exchange,WalaagahTallk Melvishram 632509
ESI Dispensar Nitin Complex Main Rd Near To CTC DEPO Mettupalayam
Coimbatore – 64130
75
Dispensary
Disp-Mettur Dam-L
ESIC CAMPUS, SALEM CAMP, METTUR - 636 456.
76
Dispensary
Disp-Mettur Dam-U
ESIC CAMPUS, METTUR DAM, NEAR G.H., METTUR - 636 401.
77
Dispensary
Disp-Minjur
ESIC DISPENSARY, Gandhi nagar, Minjur
78
Dispensary
Disp-MM NAGAR
ESI DISPENSARY, MARAIMALAI NAGAR, 602 209
79
Dispensary
Disp-Mount Road
4 SATHYAMOORTHY ROAD,CHETPET, CHENNAI-600031
80
Dispensary
Disp-Munichalai
Munichalai,Balarangapuram,Munichalai Road,Madurai-625009
81
Dispensary
Disp-Mylaladuthurai
82
Dispensary
Disp-Nagapattinam
MYLALADUTHURAI.17,ayyarappan south streetmyladuthurai-609001
NAGAPATTINAM.273,sivan koil street,near GH,Nagur,Nagapattinam dist621001
83
Dispensary
Disp-Nagerkoil
(Nagercoil)85,Dalava Street(1st Floor),Meenakshipuram,Nagercoil - 629001
84
Dispensary
Disp-Nallattipalayam
1/56,EB office rd.Nallattipalayam.coimbatore dist.
85
Dispensary
Disp-Namakkal
H - 7, KAVERI NAGAR, TRICHY MAIN ROAD, NAMAKKAL - 637001.
86
Dispensary
Disp-Nanadambakkam
ESIC DISPENSARY, MOUNT POONAMALLEE ROAD, CHENNAI-600089
87
Dispensary
Disp-Naranapuram
ESI DISPENSARY,NARANAPURAM,PALLADAM,COIMBATORE-641665
88
Dispensary
Disp-Neikarapatti
ESIC Dispensary Neikarapatti,Palani Taluk,Dindigul
89
Dispensary
Disp-Nellikuppam
90
Dispensary
Disp-Nithraivizhai
NELLIKUPPAM.64,gandhi rd,nellikuppam-607105
NITHRAIVIZHAI.St. Therasa's Church Campus,,Kanjampuram, Nithravilai, K.K.
dist
91
Dispensary
Disp-Ondipudur
ESI DISPENSARY,PALLADAM,COIMBATORE-64166
92
Dispensary
Disp-Ooty
93
Dispensary
Disp-ORAGADAM
94
Dispensary
DispOthakkalmandapam
Door,No 261. k10 Bank lane ,Ooty -643001
ESI Dispensary - Oragadam :11, A-Block, First floor, Suryadevi Complex,
Vandalur- Walajabad main rd, Oragadam Junction.Kancheepuram-602105
1/411 , palanisamy nagar, malumichampatty post,
settipalayam, coimbatore-64105
95
Dispensary
Disp-PADAPPAI
ESI DISPENSARY, Near Indian Bank, Padappai.
96
Dispensary
Disp-PALANGANATHAM
ESIC Dispensary Palanganatham.TDK,Madurai-625007
236, Ramiah Nadar Complex, Ist Floor, Manamadurai.
ESI DISPENSARY NEAR MILK CO OPERTAIVE STORE T.ALAI PO MANAPARAI621312
Mandaikadu Rd, Lakshmi puram, Near college,Manavalankurichi,
Kanyakumari Dist
E.S.I Dispensary, T.B road, Maninagaram, Madurai
ESI DISPENSARY NO:9/76 MARUTHI NAGAR II CROSS MATHUR ROUNDANA
AIRPORT PO TRICHY -620007
ESI DISPENSARY, Near Indian Bank, Padappai.
Page 35 of 40
Sl.No
Type of Site
Site Name
Site Address
97
Dispensary
Disp-Palani
ESIC Dispensary,Dindigul Road, Palani-624601
98
Dispensary
Disp-Palladam
ESI DISPENSARY,KN PURAM,COIMBATORE-641662
99
Dispensary
Disp-Pallavaram
ESIC DISPENSARY, GST ROAD, PALAVARAM, CHENNAI 44
100
Dispensary
Disp-PALLIKONDA
ESI DISPENSARY,PALLIKONDA NEAR MAAS MAHAL
101
Dispensary
Disp-Pallipalyam
ESI DISPENSARY, SPB COLONY, PALLIPALAYAM, ERODE.
102
Dispensary
METTU STREET, PANJATTI, THIRUVALLUR-601201
103
Dispensary
Disp-PANJATTI
DispPappanaickenpalayam
104
Dispensary
Disp-PARAVAI
105
Dispensary
Disp-Pattlam
E.S.I Dispensary, Amman Kovil st, Paravai, Madurai
ESIC DISPENSARY CHOOLAI, NO.126,ANGALAMMAN KOIL STREET,PATTALAM,
CHENNAI-112
106
Dispensary
Disp-Peelamedu
ESI DISPENSARY,PEELAMEDU,COIMBATORE-64104
107
Dispensary
Disp-Peethappmpatti
3/99,kalyanamandapam.sriman subbaiah street.peetahmpatty-642205
108
Dispensary
Disp-Perambur1
104/95,PERAMBUR HIGH ROAD,JAMALYA,CHENNAI-600012
109
Dispensary
Disp-Perambur2
110
Dispensary
DispPerianaickenpalayam
104/95,PERAMBUR HIGH ROAD,JAMALYA,CHENNAI-600012
Periaynaicken palayam, 53 kuppuchipalam road, opp panchayat union, srkv
post,coimbatore-6 41020
111
Dispensary
Disp-Periyanakanpetti
3/19,south street,pernaickenpatty,virudhanagar dist
112
Dispensary
Disp-Pernampetti
PERNAMBET.295,high road.perambet,vellore dist-635810
113
Dispensary
Disp-PERUNDURAI
ESI DISPENSARY, PERUNDURAI, ERODE (Dt.).
114
Dispensary
Disp-Pettai1
PETTAI(STATIC).277/A, Cheranmadevi rd. pettai.Tirunelveli District
115
Dispensary
Disp-Pettai2
PETTAI(MOBILE).277/A, Cheranmadevi rd. pettai.Tirunelveli District
116
Dispensary
Disp-Podanur
PODANUR.132-B-2.Bharathi nagar.podanur.coimbatore dist:641023
117
Dispensary
Disp-Pollachi
No-9.Raja mill Road.coimbatore-642002
118
Dispensary
Disp-PONNAGARAM
119
Dispensary
Disp-Poonamallee
E.S.I Dispensary, T. B road, Ponnagaram, Madurai
ESIC DISPERSARY , AVADI ROAD , KARAIYANCHAVADI ,
POONAMALLEE,CHENNAI-56
120
Dispensary
Disp-Pudukkottai
121
Dispensary
Disp-Raja Street
ESI DISPENSARY TS NO:993 3RD NORTH STREET PUDUKKOTTAI-622001
N0.16 perur main road, Selvapuram(south), kumarapalayam(PO), Cbe641026
122
Dispensary
Disp-Rajapalayam
Kumarasamy raja nagar.,rajapalyam,Virudhanagar dist
123
Dispensary
Disp-Ramanathapuram
ESI DISPENSARY,RAMANATHAPURAM,COIMBATORE-641045
124
Dispensary
Disp-RamjiNagar
ESI DISPENSARY RAMJEE NAGAR TRICHY -620009
125
Dispensary
Disp-Ranipet
Esi Dispensary Complex, Sipcot, Ranipet 632403
126
Dispensary
Disp-Rasipuram
Near To Old Bus Stand Agraharam Street, Rasipuram, NAMAKKAL-637408.
127
Dispensary
Disp-Red Hills
ESIC BULDING,ESIC DISPENSARY COMPLEX,G.N.T.ROAD POZAL,CHENNAI-66
128
Dispensary
Disp-Saidapet1
ESIC DISPERSARY 2 ,PALAVANTHAANGAL,CHENNAI-96
129
Dispensary
Disp-Saidapet2
SAIDAPET-II.Richards Park.Saidapet.CHN-600015
130
Dispensary
Disp-Salem-M
PLOT NO-36.62/135Y,GODAVARI STREET,NENDUNCHALAI NAGAR,SALEM
131
Dispensary
PLOT NO-36.62/135Y,GODAVARI STREET,NENDUNCHALAI NAGAR,SALEM
132
Dispensary
Disp-Salem-S
DispSankaralingapuram
133
Dispensary
Disp-Sankarankovil
SANKARANKOIL.143/B,main rd,sankarankoil,tirunelveli dist
ESI DISPENSARY,PAPANAKENPALAYAM,COIMBATORE-641037
3/113,SOUTH STREET,SANKARALINGAPURAM,VIRUDHUNAGAR-626119
Page 36 of 40
Sl.No
Type of Site
Site Name
Site Address
134
Dispensary
Disp-Sankari
135
Dispensary
Disp-Sattur
234,TRAVELLERS BUNGLOW ROAD,SANKARI
Branch Office, E.S.I. Corporation, No.127, By-Pass Road (Ist Floor),
Sattur – 626 203.
136
Dispensary
Disp-Seelanaickenpatti
ESI DISPENSARY, M.G.R. NAGAR, SEELANAICKENPATTY, SALEM - 636 201.
137
Dispensary
Disp-Sembium
ESIC DISPANSARY,ESIC COMPLEX,SEMBIUM,CHENNAI-600099
138
Dispensary
Disp-Shencottah
139
Dispensary
Disp-Singampunari
34,Ward No:2,Jawaharlal St,Sencottah-627809
ESI Dispensary,Door No:17/33B,Near Ramar Kovil,Anna Nagar,Singampunari630 502
140
Dispensary
Disp-Singanalur1
ESI DISPENSARY SINGANALLUR MOBILE, ONDIPUDUR,COIMBATORE-641016
141
Dispensary
Disp-Singanalur2
ESI DISPENSARY,SINGANALLUR(STATIC),COIMBATORE-641005
142
Dispensary
Disp-SIVAGANGAI
49/118, Sathyamurthi Nagar Sivagangai
143
Dispensary
Disp-Sivakasi
Sivakasi West, virudunagar.
144
Dispensary
Disp-Solingar
SOLINGAR,No-29,Indira nagar,wallajah rd,solingar631102
145
Dispensary
Disp-Somanur
ESI DISPENSARY, SOMANUR,BALAJI NAGAR,COIMBATORE-641665
146
Dispensary
Disp-Sowripalayam
ESI DISPENSARY,SOWRIPALAYAM,COIMBATORE-641028
147
Dispensary
Disp-Sriperumpudur
ESI Dispensary SRIPERUMPUTHUR No.5, Nethaji Streat D.K Nagar
148
Dispensary
Disp-Srivilliputhur
Old no-44,New no- 48,Valaikulam otha street,Sriviliputhur-626125
149
Dispensary
Disp-SS Kulam
2/3 C, Sathy Main Road, Sarkar Samarkulam - 641107
150
Dispensary
Disp-Sulur
ESI DISPENSARY,4/61A,61B,U.K.N.STREET,SULUR,COIMBATORE-641402.
151
Dispensary
Disp-Tambaram
Tambaram DISPENSARY, Mudichue Road, ch-45
152
Dispensary
Disp-Tenkasi
TENKASI.57B, Railway Feeder Road,Tenkasi-627811
153
Dispensary
Disp-Thadikombu
ESIC,136/191,NORT STREET,THADIKOMBU,DINDIGUL
154
Dispensary
Disp-Thalayuth
THALAIYUTHU.82/D/20,Madurai main road,Sankar nadar post,Tirunelveli dist
155
Dispensary
Disp-THALLAKULAM
Tallakulam.RAMO Office comp,Vinayakanagar,K.K.Nagar.Madurai-20
156
Dispensary
Disp-Thanjavur
157
Dispensary
Disp-THAYILPATTI
ESI DISPENSARY NO :1/5 RAJAPPA NAGAR MC ROAD THANJAVUR
THAYILPATTI.1/131,nadar nadu street,patchyapuram,thyalpatti,sivakasi
Tk,virudhanagar dist
158
Dispensary
Disp-Theni
159
Dispensary
Disp-Thiruchencode
THENI.no.9maria joseph building,govt.hospital rd.theni dist
ESI DISPENSARY, 18/18-A, A.K.E. STREET NO.3, GANDHI NAGAR, NAMAKKAL
ROAD, THIRUCHENGODE.
160
Dispensary
Disp-THIRUNAGAR
E.S.I Dispensary, G.S.T road, Thirunagar, Madurai
161
Dispensary
1/322,A.Annanagar,Silaiman,Madurai-625201.
162
Dispensary
Disp-THIRUPUVANAM
Disp-ThiruvanmaiyurAdayar
163
Dispensary
Disp-Thiruvottriyur
Kaladipet,Esic,1049 T.H Road,Dispensary Campus,Chennal-19
164
Dispensary
Disp-THUCKALAY
S.U.S. Building Opp. Police Station,Palace Road, Thuckalay-629175
165
Dispensary
Disp-Thudialur
1/535, Vengataswamy, Gounder Thottam, Viswanathapuram Tudialur,641034
166
Dispensary
Disp-Tirchy-M
ESI HOSPITAL COMPOUND PERIYAMILAGUPARAI TRICHY -620001
167
Dispensary
Disp-Tirchy-S
ESI HOSPITAL COMPOUND PERIYAMILAGUPARAI TRICHY -620001
168
Dispensary
Disp-Tirruvellore
ESIC DISPENSARY ,MEATUKUPPAM,THIRUVALLORE
169
Dispensary
Disp-TIRUMANGALAM
15,8th Street,Jawahar Nagar,Thirumangalam,Madurai Dt.
170
Dispensary
Disp-Tirunelveli
13,RamanujapuramStreet, NANGUNERI.Tirunelveli-627108
ESIC DISPERSARY ,NEHRU STREET, KANDANCHAVADI ,CHENNAI-96
Page 37 of 40
Sl.No
Type of Site
Site Name
Site Address
171
Dispensary
Disp-Tirunelveli
ESIDispensary No11 EverestLogeStreet HighGround Tirunelveli-627011
172
Dispensary
Disp-Tiruppur1
Panchdeep Bhawan, 416,Kongu Main Road, Tiruppur-638602
173
Dispensary
Disp-Tiruppur2
OKS Building, Near Aiyappam, Kovil Street, Knp puram, Tirupppur-2
174
Dispensary
Disp-Tiruthangal
175
Dispensary
Disp-Tiruverambur
52 colony,SN Puram road,Tiruthangal-626130
ESI DISPENSARY SPICOT INDUSTRIAL ESTATE BHEL NAGAR THUVAKUDI
TRICHY-620015
176
Dispensary
Disp-Tondiarpet
177
Dispensary
Disp-Triplicane
TONDIARPET.ESIC,1049 T.H Road,Dispensary Campus.Chennai-19
ESI Dispensary Complex, ESIC Building, No.1, Sunkuwar Street,
Triplicane,Chennai - 600 005.
178
Dispensary
Disp-Tuticorin
KAZHUGUMALAI, 27, Sankarankoil Main Road, Kazhugumalai,tuticorin dist
179
Dispensary
Disp-Tuticorin
180
Dispensary
Disp-Udumalpet
181
Dispensary
Disp-Udumalpet
TUTICORIN.164/A,north beach road,tuticorin-628001
MOBILE,Thali Road.Opp. to Panchayat Union Office,
Udumalpet.COIMBATORE – 642126.
STATIC,Thali Road.Opp. to Panchayat Union Office, Udumalpet.
COIMBATORE – 642126.
182
Dispensary
Disp-Upplipalayam
ESI DISPENSARY,UPPLIPALAYAM,COIMBATORE-641015
183
Dispensary
Disp-Vadalur
VADALUR.Plot no 30,opr plot,vadalur-607303
184
Dispensary
Disp-Vadamadurai
4-1-31R.S.ROAD,ESIC DISPENSARY,VADAMADURAI-624802
185
Dispensary
Disp-Vaniyambadi
186
Dispensary
Disp-Vanur
ESI Dispensary, 542 Maideen Sahib Rd,Vaniyambadi Vellore Dist 635751
VANUR.2/40,Gandhi nagar,Thiruchitrambalam koot road,vanur,villupuram
Dist-605111
187
Dispensary
Disp-Vedasandhur
ESIC Dispensary 70-A,Salai Street,Vadasanthur,Dindigul Dist.
188
Dispensary
Disp-Vellalur
ESI DISPENSARY,VELLALORE,PODNUR ROAD,COIMBATORE-641111
189
Dispensary
Disp-Vellore
190
Dispensary
191
Dispensary
Disp-Veppadai
DispVikramasingapuram
VELLORE.pwd building.fort rd,vellore-632001
No.4/91-13, Ekattor Pirivu, Veppodai, Elanthakuttai Post, Namakkal District
638008
192
Dispensary
Disp-Villivakkam
193
Dispensary
Disp-Viralimalai
NO:9/21,REDDY STREET,VILLIVAKKAM,CHENNAI-600049
NO. 10, SELVA VINAYAGAR IIND STREET, VIRALIMALAI, PUDUKOTTAI DT. PIN :
621 316
194
Dispensary
Disp-Virudhunagar
23,West Car Street, virudunagar
VIKRAMASINGAPURAM.1068,Main Road,Tirunelveli dist
HOSPITALS
1
HOSPITAL
2
HOSPITAL
HOSPITALAYANAVARAM
HOSPITALCOIMBATORE
3
HOSPITAL
HOSPITAL-HOSUR
SIPCOT PHASE-1,HOSUR-635126
4
HOSPITAL
HOSPITAL-KKNAGAR
ESI Hospital ,KK Nagar Ashok Pillar Road , Chennai - 600078,
5
HOSPITAL
HOSPITAL-MADURAI
ESI Hospital Thathaneri, Madurai-625018
6
HOSPITAL
HOSPITAL-SALEM
ESI HOSPITAL, THALAVAIPATTY, SALEM - 636 302.
7
HOSPITAL
HOSPITAL-SIVAKASI
ESIC Hospital ,Sivakasi. Virudhunagar dist.-626124
8
HOSPITAL
HOSPITAL-TIRUNELVELI
ESIC Hospital Salai Street, Vannarpettai, Tirunelveli - 627003
9
HOSPITAL
HOSPITAL-TRICHY
ESI Hospital Periyamilagupari Trichy-620001
10
HOSPITAL
HOSPITAL-VELLORE
E.S.I.Hospital, Vellore - 632001,Tamil nadu.
ESIC HOSPITAL,MEDAVAKKAM TANK ROAD, AYANAVARAM,CHENNAI-600023
ESIC Hospital, singanallur.varatharajapuram ,Coimbatore-641045
Page 38 of 40
Sl.No
Type of Site
Site Name
Site Address
REGIONAL OFFICE AND OTHER OFFICES
1
R.O.
RO-CHENNAI
NO:143,STERLING ROAD,NUNGAMBAKKAM,CHENNAI
2
SRO
SRO-COIMBATORE
1897,Trichy road,Ramanathapuram,Coimbatore-641045
3
SRO
SRO-MADURAI
2ND WEST STREET,K.K.NAGAR,MADURAI-625020
4
SRO
SRO-SALEM
5
SRO
SRO-TIRUNELVELI
39/57,THREE ROADS,SALEM
ESIC SUB REGIONAL Corporation, Panchadeep Bhawan, Salai
Street,Tirunelveli-627003
6
DMS
DM&RHS(TEYNAMPET)
DM&RHS (ESI), TEYNAMPET, CHENNAI-600006
7
RAMO
RAMO-MADURAI
RAMO(ESIC), Vinayaga Nagar, Talakulam, Madurai.
8
RAMO
RAMO-CHENNAI
RAMO(ESIC), 22,METTUPALAYAM,PERAMBUR ROAD,CHENNAI-600012
9
RAMO
RAMO-COIMBATORE
10
RAMO
RAMO-SALEM
573,TRICHY MAIN ROAD,SINGANALLUR,COIMBATORE-641005
REGIONAL ADMINISTRATIVE MEDICAL OFFICE,
ESI HSOPITAL CAMPUS, THALAVAIPATTY, SALEM - 636302.
Page 39 of 40
Appendix-VI
CHECK LIST OF DOCUMENTS TO BE ENCLOSED under TECHNICAL BID
Sl No
Name of Document
Remarks
Testimonials from not less than three (3) Govt. / Semi-Govt. / Public
Sector
Organisations
/Banks/Corporate
firms*
regarding
their
satisfactory performance of similar contract in the last three financial
years ending 2014-15 subject to the condition that at least 1(One)
1
contract
should
have
been
executed
from
the
Govt./Semi-
Govt./Public Sector organization/Banks. (In Form 'A')
(N.B.* In respect of corporate firms, the maintenance contract should
have been at least for minimum of 1000 desktops).
Copy of three years audited balance sheet and profit and loss
account which should have annual turnover of Rs. 2 Crores
(Rupees two Crores) or more in each year in similar nature of work in
the last three financial years ending 2014-15 and should have been
profitable. The documentary evidence in the form of work
2
order/Purchase order/Successful completion certificate with clear cut
indication of the amount of AMC works executed is to be submitted
and the sum of such AMC works executed should have annual
turnover of Rs. 2 Crores or more in each year in the last 3 financial
years ending 2014-15. (In Form 'B')
List of Professionally qualified personnel (hardware/ software/
3
network/ engineering) of the vendor indicating at least 50 qualified
personnel on the rolls of the agency. (In Form 'C')
4
Copy of Certificate of registration/incorporation of the agency.
5
Copy of Trade license as may be applicable.
Copy of Income Tax Registration Certificate/PAN, Service Tax
6
Registration and VAT.
Copy of ISO Certification i.e. ISO 20000 etc. in Services related to IT
7
infrastructure repair and maintenance etc, if any
Escalation matrix and Documentary proof for ESIC & EPFO Code
8
Nos.
Page 40 of 40