Public Works and Government Services Canada RETURN BIDS TO: RETOURNER LES SOUMISSIONS À: Bid Receiving - PWGSC / Réception des soumissions TPSGC 11 Laurier St. / 11, rue Laurier Place du Portage , Phase III Core 0A1 / Noyau 0A1 Gatineau, Québec K1A 0S5 Bid Fax: (819) 997-9776 Travaux publics et Services gouvernementaux Canada 1 1 Title - Sujet North Warning Service Renewal Contr Solicitation No. - N° de l'invitation Amendment No. - N° modif. W8485-100224/C 005 Client Reference No. - N° de référence du client Date W8485-100224 2013-11-08 GETS Reference No. - N° de référence de SEAG PW-$$NX-005-24012 File No. - N° de dossier CCC No./N° CCC - FMS No./N° VME 005nx.W8485-100224 SOLICITATION AMENDMENT MODIFICATION DE L'INVITATION The referenced document is hereby revised; unless otherwise indicated, all other terms and conditions of the Solicitation remain the same. Solicitation Closes - L'invitation prend fin at - à 02:00 PM on - le 2013-11-20 F.O.B. - F.A.B. Plant-Usine: Destination: Eastern Standard Time EST Other-Autre: Address Enquiries to: - Adresser toutes questions à: Buyer Id - Id de l'acheteur 005nx Morin , Nancy Ce document est par la présente révisé; sauf indication contraire, les modalités de l'invitation demeurent les mêmes. Time Zone Fuseau horaire Telephone No. - N° de téléphone FAX No. - N° de FAX (819) 939-5031 ( ( ) ) - Destination - of Goods, Services, and Construction: Destination - des biens, services et construction: Comments - Commentaires Vendor/Firm Name and Address Raison sociale et adresse du fournisseur/de l'entrepreneur Instructions: See Herein Instructions: Voir aux présentes Delivery Required - Livraison exigée Delivery Offered - Livraison proposée Vendor/Firm Name and Address Raison sociale et adresse du fournisseur/de l'entrepreneur Issuing Office - Bureau de distribution North Warning System & Assoc. Projects/Bureau du système d'alerte du nord et projets associés Aerospace Systems Directorate Dir. des systèmes aérospaciaux 455 Blvd de la Carrière, 11 ieme étage Gatineau Quebec K1A 0K2 Canada Telephone No. - N° de téléphone Facsimile No. - N° de télécopieur Name and title of person authorized to sign on behalf of Vendor/Firm (type or print) Nom et titre de la personne autorisée à signer au nom du fournisseur/ de l'entrepreneur (taper ou écrire en caractères d'imprimerie) Signature Page 1 of - de 165 Date Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Request for Proposal (RFP) Amendment 005 is raised to modify the RFP based on questions raised by Industry. TABLE OF CONTENTS PART 1 - GENERAL INFORMATION 1. Introduction 2. Summary 3. Debriefings PART 2 - BIDDER INSTRUCTIONS 1. Standard Instructions, Clauses and Conditions 2. Submission of Bids 3. Conflict of Interest 4. Enquiries - Bid Solicitation 5. Applicable Laws 6. Mandatory Site Visit 7. Controlled Goods Program 8. Basis for Canada's Ownership of Intellectual 9. Tabular Format Software 10. Reference Material/Historical Data PART 3 - BID PREPARATION INSTRUCTIONS 1. 2. 3. 4. 5. Bid Preparation Instructions Section I and Section II: Inuit Benefits and Technical Bids Section III: Tabular Format Worksheet Section IV: Financial Bid Section V: Certifications PART 4 - EVALUATION PROCEDURES AND BASIS OF SELECTION 1. 2. 3. 4. 5. Conduct of the Evaluation Nature of Mandatory and Rated Requirements Evaluation Procedures Bidder's Time for Responding During Evaluation Basis of Selection Page 2 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 APPENDIX 1 to PART 4 - EVALUATION AND SELECTION METHODOLOGY 1. 2. 3. 4. Inuit Benefits (IB) Evaluation Mandatory Requirements to Achieve Inuit Benefits Allowable Criteria to Achieve Inuit Benefits (ACIBS) Inuit Training and Development Program (ITDP) APPENDIX 2 to PART 4 - EVALUATION AND SELECTION METHODOLOGY 1. 2. 3. 4. Technical Evaluation Multi-Phased Evaluation Financial Criteria Evaluation Criteria APPENDIX 3 to PART 4 - EXAMPLE OF MULTI STEP EVALUATION 1. Definitions 2. Example of the Plot of the Cumulative PTG versus Number of Questions 3. Example of the Comparative Process APPENDIX 4 to PART 4 - IMPORTANCE OF EACH SECTION OF THE SOW PART 5 - CERTIFICATIONS 1. Mandatory Certifications Required Precedent to Contract Award PART 6 - SECURITY, FINANCIAL AND OTHER REQUIREMENTS 1. 2. 3. 4. Security Requirement Financial Capability Controlled Goods Program Insurance Requirements PART 7 - RESULTING CONTRACT CLAUSES 1. 2. 3. 4. 5. 6. 7. 8. Requirement Care, Custody and Control Standard Clauses and Conditions Security Requirement Term of Contract Authorities for Canada; Contractor's Representative Payment Invoicing Instructions Page 3 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 9. Expenditure Limitation, Contract 10. Certifications 11. Applicable Laws 12. Priority of Documents 13. Defense Contract 14. Insurance Requirements 15. Representation and Warranties 16. Limitation of Liability 17. Controlled Goods Program 18. Government Furnished Equipment 19. Government Furnished Resources 20. Tabular Format - Disclosure of Information - Contractor 21. Successor Rights 22. Access to Work 23. Consultants and Others 24. Shipment of Hazardous Materials 25. Inspection and Acceptance 26. Quality Plan 27. ISO 9001:2008 Quality Management System Requirements (Quality Assurance Code Q) 28. Quality Assurance Authority (Department of National Defence) - (Canadian-Based Contractor) 29. Release Documents (Department of National Defence) - (Canadian-Based Contractor) 30. Release Documents - Distribution ANNEXES TO THE CONTRACT ANNEX "A", STATEMENT OF WORK; ANNEX "B", BASIS OF PAYMENT; ANNEX "C", INSURANCE REQUIREMENTS ANNEX "D" INUIT BENEFIT REQUIREMENTS; ANNEX "E", INDEFINITE QUANTITIES IQ/TASKS ANNEX "F", MANAGEMENT AND CONTROL OF THE PERFORMANCE INCENTIVE FEE; ANNEX "G", SECURITY REQUIREMENTS CHECK LIST; ANNEX "H", DND 626 TASK AUTHORIZATION FORM ANNEX "I" , LIST OF DEFINITIONS, ACRONYMS AND ABBREVIATIONS; ANNEX "J" , MANAGEMENT INCENTIVE PROGRAM ANNEX "K", FEDERAL CONTRACTORS PROGRAM FOR EMPLOYMENT EQUITY - CERTIFICATION Page 4 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 1 - GENERAL INFORMATION 1. Introduction The bid solicitation and resulting contract document is divided into seven (7) parts plus annexes as follows: Part 1 General Information: provides a general description of the requirement; Part 2 Bidder Instructions: provides the instructions, clauses and conditions applicable to the bid solicitation; Part 3 Bid Preparation Instructions: provides Bidders with instructions on how to prepare their bid; Part 4 Evaluation Procedures and Basis of Selection: indicates how the evaluation will be conducted, the evaluation criteria that must be addressed in the bid, if applicable, and the basis of selection; Part 5 Certifications: includes the certifications to be provided; Part 6 Security, Financial and Other Requirements: includes specific requirements that must be addressed by Bidders; and Part 7 Resulting Contract Clauses: includes the clauses and conditions that will apply to any resulting contract. The Annexes include the Statement of Work, the Inuit Benefits Requirements, the Basis of Payment, the Security Requirements Check List (SRCL), the Insurance Requirements, the Indefinite Quantities/Tasks, the Management and Control of the Performance Incentive Fee, list of Definitions, Acronyms and Abbreviations, Management Value Incentive Program and the DND 626 Task Authorization Form. 2. Summary (i) The North Warning System (NWS) consists of a Management Office located in Gatineau, Québec, eleven (11) Long Range Radar (LRR) sites located in northern Canada and Labrador, thirty-six (36) Short Range Radar (SRR) sites in northern Canada, a communication component consisting of the on-site communications for local voice and ground/air/ground radio communications at the sites and the Long Haul Satellite Communications providing the operational and administrative links between the northern sites and the Canadian Air Defence Sector (CADS) at Page 5 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 North Bay, Ontario, five (5) Logistics Support Sites located in northern Canada to support the Long Range Radar and Short Range Radar sites, a NWS Control Center (NWSCC) located at North Bay, Ontario and a NWS Support Center (NWSSC) located at North Bay, Ontario as fully described in the Statement of Work at Annex "A". 3. (ii) Under the Contract, the Contractor will be responsible for the entire NWS program, as fully detailed in the Statement of Work attached at Annex "A". (iii) The requirement for this solicitation is that the successful Bidder who is awarded a Contract will have full care, custody and control for the NWS throughout the duration of the Contract. (iv) The National Security exceptions provided for in the trade agreements have been invoked; therefore, this procurement is excluded from all of the obligations of all the trade agreements. (v) There is a security requirement associated with this requirement. For additional information, consult Part 6 Security, Financial and Other Requirements, and Part 7 - Resulting Contract Clauses. Bidders should consult the "Security Requirements for PWGSC bid solicitations - Instructions for Bidders" (http://www.tpsgc- pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html#a31) document on the Departmental Standard Procurement Documents Web site. (vi) This procurement is subject to the Inuvialuit Final Agreement, the Nunavut Land Claims Agreement, the Labrador Inuit Agreement, and the Cooperation Agreement between Inuvialuit Regional Corp (IRC) and the Department of National Defence. (vii) pursuant to section 01 of Standard Instructions 2003, Bidders must submit a complete list of names of all individuals who are currently directors of the Bidder. Furthermore, as determined by the Special Investigations Directorate, Departmental Oversight Branch, each individual named on the list may be requested to complete a Consent to a Criminal Record Verification form and related documentation. Debriefings Bidders may request a debriefing on the results of the bid solicitation process. Bidders should make the request to the Contracting Authority within 15 working days of receipt of the results of the bid solicitation process. The debriefing may be in writing, by telephone or in person. Page 6 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 2 - BIDDER INSTRUCTIONS 1. Standard Instructions, Clauses and Conditions All instructions, clauses and conditions identified in the bid solicitation by number, date and title are set out in the Standard Acquisition Clauses and Conditions Manual (https://buyandsell.gc.ca/policy-and-guidelines/standard-acquisition-clauses-andconditions-manual) issued by Public Works and Government Services Canada. Bidders who submit a bid agree to be bound by the instructions, clauses and conditions of the bid solicitation and accept the clauses and conditions of the resulting contract. The 2003 (2013-06-01) Standard Instructions - Goods or Services - Competitive Requirements, are incorporated by reference into and form part of the bid solicitation and are amended as follows: (a) Subsection 5.4 of 2003, Standard Instructions - Goods or Services Competitive Requirements, is amended as follows: Delete: Insert: (b) sixty (60) days two hundred and forty (240) days Subsection 14 of 2003, Standard Instructions - Goods or Services Competitive Requirements, is amended as follows: Delete: (d) in its entirety; Insert: (d) or a price certification along with the required analysis in accordance with the Contract Cost Principles 1031-2 dated (2012-07-16). In this event the Bidder would have to complete the following certification: The Bidder certifies that the price quoted is based on costs computed in accordance with Contract Cost Principles, 1031-2 dated (2012-07-16), and includes an estimated amount of profit of $ ____. Add: (g) In the event that the Bidder's proposal is the sole compliant bid received, the two following clauses will form part of any resulting contract: C0101C (2010-01-11) Discretionary Audit; and C0711C (2008-05-12) Time Verification. Page 7 of - de 165 2. Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Submission of Bids Bids must be submitted only to Public Works and Government Services Canada (PWGSC) bid Receiving Unit by the date, time and place indicated on page 1 of the bid solicitation. Due to the nature of the bid solicitation, bids transmitted by facsimile or electronically to PWGSC will not be accepted. 3. Conflict of interest Canada has employed the assistance of the following private sector contractors in the preparation of this solicitation. - ASC Group Inc. The Public Sector Company Responses to this solicitation from any such contractor or with respect to which such contractor (or any subcontractor, employee, agent or representative of that contractor who was involved in the preparation of this solicitation) is in any manner directly or indirectly involved will be deemed to be in conflict of interest (real or perceived) and will not be considered. By submitting a bid, the Bidder represents that there is no such conflict of interest as stated above. It is within Canada's sole discretion to determine whether a conflict of interest exists. For the purposes of this Article, it is not a conflict of interest for Bidders to receive training from ASC Group Inc. in the use of the Tabular Format software in order to enable Bidders to submit a proposal. 4. Enquiries - Bid Solicitation All enquiries must be submitted in writing to the Contracting Authority no later than fourteen (14) calendar days before the bid closing date. Enquiries received after that time may not be answered. Bidders should reference as accurately as possible the numbered item of the bid solicitation to which the enquiry relates. Care should be taken by Bidders to explain each question in sufficient detail in order to enable Canada to provide an accurate response. Technical enquiries that are of a "proprietary" nature must be clearly marked "proprietary" at each relevant item. Items identified as proprietary will be treated as such except where Canada determines that the enquiry is not of a proprietary nature. Canada may edit the questions or may request that the Bidder do so, so that the proprietary nature of the question is eliminated, and the enquiry can be answered with copies to all Bidders. Page 8 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Enquiries not submitted in a form that can be distributed to all Bidders may not be answered by Canada. 5. Applicable Laws Any resulting contract must be interpreted and governed, and the relations between the parties determined, by the laws in force in the province of Ontario. Bidders may, at their discretion, substitute the applicable laws of a Canadian province or territory of their choice without affecting the validity of their bid, by deleting the name of the Canadian province or territory specified and inserting the name of the Canadian province or territory of their choice. If no change is made, the Bidder acknowledges and agrees that the applicable laws specified above will apply. 6. Mandatory Site Visit A mandatory site visit will be held at the NWS Logistics Support Site, Cambridge Bay, Nunavut on 15 October 2013 and the NWS facilities, 22 Wing North Bay, Ontario on 18 October 2013. Bidders or Bidders' representatives must attend the mandatory site visits. For each person attending the mandatory site visit, a security screening/clearance level SECRET is required in order to enter the General Restricted Area (GRA). Details on the visit itinerary will be provided to registered Bidders once site clearances are approved. Bidders are requested to limit their groups to no more than four (4) representatives. A Visit Clearance Request (VCR) application is required when a security cleared individual must visit a government/commercial organization in Canada or abroad, for the purpose of having access to Classified information and assets on an oral, physical or visual basis, or where access to installations is restricted in the interest of national security. In order to gain access to the site, bidders or bidders' representatives will have to submit a Visit Clearance Request (VCR) no later than NOON, 17 September 2013 (or before) for it to be processed in time for the visit dates, Bidders or bidders' representatives will not be permitted to proceed on CLASSIFIED visit without prior clearance authorization from PWGSC CISD. Bidders must communicate with the Contracting Authority before submitting the Visit Clearance Request to confirm attendance and obtain all required documentation. Bidders will be required to sign an attendance form. Bidders should confirm in their bids that they have attended the site visit. Bidders who do not attend or send a representative will not be given an alternative appointment and their bids will be rejected as non-compliant. Page 9 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Questions related to COMSEC or controlled goods and/or ITAR shall be submitted in writing to the Contracting Authority. Answers will be provided in writing to the Bidders meeting the security requirements of Part 7 of this RFP. Any clarifications or changes to the bid solicitation resulting from the site visits will be included as an amendment to the bid solicitation. 7. Controlled Goods Program A9130T (2011-05-16) 8. Basis for Canada's Ownership of Intellectual Property The Department of National Defence has determined that any intellectual property rights arising from the performance of the Work under the resulting contract will belong to Canada, on the grounds of National Security. 9. Tabular Format Software (i) Distribution of Worksheet; Distribution of TF Software: The Tabular Format software official copy for this solicitation is available only from the Contracting Authority. It will be distributed following a TF familiarization session to be held on 17 September 2013, 455 Boul. de la Carriere, Gatineau, Quebec. The session will start at 9 o'clock and last from two to three hours. Bidders are requested to communicate with the Contracting Authority before the familiarization session to confirm attendance and to obtain a copy of the Acknowledgement Agreement. Bidders should provide, in writing, to the Contracting Authority, the names of the person(s) who will be attending. All potential Bidders will be required to sign an Acknowledgement Agreement and acknowledgment of receipt prior to obtaining the CD-ROM containing the Tabular Format software. The Bidder must have the Acknowledgement agreement signed by an individual who has the authority to bind the Bidder. Only one copy of the Tabular Format software CD-ROM will be available for each Bidder. It is the Bidder's responsibility to ensure all those having access to the Tabular Format software, including its subcontractors, are subject to the same terms as those contained in the Acknowledgement Agreement. A version of the Tabular Format software will be made available to Bidders who indicate their intent to attend the Mandatory site visit at Cambridge Bay, Nunavut and North Bay, Ontario. A link to the ASC Group Inc. secure server to download the Tabular Format software will be provided once the Acknownedgement Agreement has been signed and delivered to the Contracting Authority. The soft copy will be returned to the Bidder after the end of each bidding period if an additional partial bid is required. Page 10 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (ii) 10. Disclosure of Information: The spreadsheets / worksheet utilized in the bidding process contain information proprietary to ASC Group Inc. The Bidder is hereby advised that spreadsheets / worksheet shall only be released to its personnel and subcontractors on a "Need-To-Know" basis and under no circumstances can they be distributed outside of the Bidder's organization except to its subcontractors. The Bidder shall ensure that all of its personnel and the personnel of its subcontractors are bound by these same terms and conditions regarding disclosure of information in advance of any disclosure. Upon completion of the bidding process, all soft copies of the spreadsheets / worksheets must be deleted from the Bidder's and subcontractors networks and systems, including back-up copies, with a certification that no soft copies have been retained by the Bidder and/or its subcontractors. The Bidder may retain hard copies of all documentation submitted for bidding purposes. Reference Material RFP Communications/Historical Data The NWS FTP website will maintain all DND specific references listed in the Statement of Work and RFP communications i.e. Questions and answers, along with all historical data/communications generated throughout the Industry Engagement Phase. Bidders who did not register for the Industry Engagement Phase are to submit a request via-email to the Contracting Authority to obtain the access code to the FTP site. Page 11 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 3 - BID PREPARATION INSTRUCTIONS 1. Bid Preparation Instructions 1.1 Canada requests that Bidders provide their bid in separately bound sections as follows: Section I: Inuit Benefits Bid - (6 hard copies, and 1 soft copy on CD-ROM) ; Section II: Technical Bid - (6 hard copies, and 1 soft copy on CD-ROM) ; Section III: Tabular Format Worksheet - (3 hard copies, and 1 soft copy on CD-ROM) ; Section IV: Financial Bid - (3 hard copies, and 1 soft copy on CD-ROM) ; and Section V: Certifications - (3 hard copies, and 1 soft copy on CD-ROM) ; If there is a discrepancy between the wording of the soft copy and the hard copy, the wording of the hard copy will have priority over the wording of the soft copy. 1.2 The binding should be capable of being easily taken apart to facilitate distribution of the various sections to the evaluation team members. Loose leaf is preferred. 1.3 It is recommended that bids follow the response format / instructions as detailed below: 1.3.1 Paper: Use 8 ½ x 11 inch bond paper. 1.3.2 Title Page: The first page of each volume of the Bidder's proposal, after the cover page, should be the Title Page, which should contain: 1.3.2.1 1.3.2.2 1.3.2.3 1.3.2.4 1.3.2.5 the title of the Bidder's bid and the volume number; the name and address of the Bidder; the name, address and telephone number of the Bidder's contact; the bid date; and the solicitation number. 1.3.3 In April 2006, Canada issued a policy directing federal departments and agencies to take the necessary steps to incorporate environmental Page 12 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 considerations into the procurement process Policy on Green Procurement (http://www.tpsgc-pwgsc.gc.ca/ecologisation-greening/achats-procurement /politique-policy-eng.html). To assist Canada in reaching its objectives, bidders are encouraged to: 1) use paper containing fibre certified as originating from a sustainably-managed forest and/or containing minimum 30% recycled content; and 2) use an environmentally-preferable format including black and white printing instead of colour printing, printing double sided/duplex, using staples or clips instead of cerlox, duotangs or binders. 1.4 Table of Contents: The page following the Title Page of each volume of the bid should be the Table of Contents. The Table of Contents should contain a listing of all sections and sub-sections with associated page numbers. It should also list the associated tables, figures, and appendices contained in the part of the proposal to which it refers. 1.5 Headers & Footers: Each subsequent page of each volume of the bid should include a header and/or footer that include the following information: 1.5.1 1.5.2 1.5.3 1.5.4 the bid title; the Bidder's name; the date of the bid; and the page number. 1.6 Numbering System: Bidders are requested to prepare their bids using a numbering system corresponding to that of this solicitation. The Technical Bid should be divided by section corresponding to Part 4, Appendix 2, Evaluation and Selection Methodology and Part 7, Annex "A", Statement of Work. All descriptive material, technical manuals and brochures referenced are to be included in the Bidder's bid. 1.7 When preparing the bid, the Bidder should do so in conjunction with the stated Evaluation Procedures and Criteria against which the bid will be evaluated. Bids not prepared in conjunction with the stated Evaluation Procedures and Criteria will be more difficult to evaluate and could result in a lower Technical Evaluation score. 1.8 Bidders are requested to submit their bids in hard copy format and provide the number of copies specified in 1.1 above. In addition, Bidders are also required to submit (1 copy) of their entire proposal in soft copy on CD-ROM using 2003 or Page 13 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 later MS office format software. Only one electronic version of the Tabular Format worksheet will be used for the entire process. The original submission will be returned to the Bidder at each stage of the bidding process where a resubmission is permitted. 1.9 For the Second Partial bid and the Final Bid, Bidders are requested to submit their bids in hard copy format and provide the number of copies specified in 1.1 above including one copy of their entire proposal in soft copy on CD-ROM using 2003 or later MS office format software. Both the hard copy and soft copy shall show all mark ups. 1.10 If there is a discrepancy between the wording of the soft copy and the wording of the hard copy, the wording of the hard copy will take precedence over the wording of the soft copy. 1.11 Prices must appear in the Financial Bid only and must only be submitted for the Final Bid. No prices must be indicated in any other section of the bid, unless authorized in writing by the Contracting Authority. 1.12 Except as specifically provided otherwise in this solicitation, Canada will only evaluate a Bidder's bid on the documentation provided as part of that bid. References in a bid to additional information not submitted with the bid, such as: 1.12.1 website addresses where additional information can be found; 1.12.2 technical manuals or brochures not submitted with the bid; or 1.12.3 existing standing offers, supply arrangements or contracts with the Government of Canada, will not be considered and, therefore, references to them in response to any mandatory requirement can result in the bid being declared non-responsive. 2. Section I and Section II - Inuit Benefits and Technical Bids 2.1 All Sections excluding the Tabular Format worksheet, organization charts, résumés, cover page, table of contents and certifications required will be limited to 750 pages, one sided or 375 double sided, 8-1/2" x 11", 12 points or larger (charts and graphs can be 10 points or larger). Where the bid exceeds 750 pages one sided or 375 double sided, the first 750 pages single sided, or 375 double sided will be evaluated and the remainder of the bid will be given no consideration. If this requirement cannot be met, the onus is on the Bidder to request an amendment to the Solicitation and indicate why it cannot be met. Any amendment to this solicitation is at Canada's discretion and, if made, will be published by the Contracting Authority prior to bid closing. Page 14 of - de 165 3. Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2.2 The responses for the Evaluation and Selection Methodology and the Statement of Work must be supported by a narrative or additional documentation that substantiates each response and demonstrates the Bidder's understanding of the requirements as well as how the Bidder proposes to satisfy the requirement. Where it is necessary to refer to other documentation that is included in the bid, Bidders should include the precise location of the reference material including the title of the document, and the page and paragraph numbers. 2.3 A Bidder's response which does not reveal the Bidder's understanding of the task or the Bidder's ability to carry it out (for example, a restatement of the requirements with a statement to the effect of - "Intend to perform") will, for Mandatory requirements, be considered non-responsive and given no further consideration. Section III: Tabular Format Worksheet The Bidder must include the following in its bid: 3.1 4. Three (3) printed copies plus one (1) soft copy of the Tabular Format worksheet with all input cells completed EXCEPT the input cells for profit percentages and the cells within the ’14 PRICE CATEGORY”, must be submitted by bid closing date. Three (3) printed copies and one (1) soft copy must be submitted at each subsequent stage of the bidding process. The Final Bid must include three (3) printed copies and one soft (1) copy of the Tabular Format worksheet with all input cells completed including the input cells for profit percentages and the cells within the ’14 PRICE CATEGORY”, including all tables listed in the Basis of Payment at Annex B. Section IV: Financial Bid 4.1 In the Financial Bid, the Bidder must include a cost summary in accordance with the Evaluation and Selection Methodology, for the services requested in the Statement of Work. 4.2 All Costs and prices shall only appear in the Financial Bid Section; the Tabular Format Worksheet and all the tables listed in the Basis of Payment at Annex "B". All Costs and prices shall not appear or be presented in any other section. 4.3 Bidders must submit their Financial Bid in accordance with the following pricing basis: Page 15 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 4.3.1 Prices must be firm (in Canadian funds) with Canadian customs duties and excise taxes included. All other applicable taxes excluded. 4.3.2 Bids shall be assessed on an FOB destination basis. 5. Section V: Certifications Bidders must submit the certifications required under Part 5 - Certifications. Page 16 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 4 - EVALUATION PROCEDURES AND BASIS OF SELECTION 1. Conduct of the Evaluation In conducting its evaluation of bids, Canada may, but will have no obligation to do the following: 2. (a) Seek clarification or verification from the Bidder regarding any or all information provided by the Bidder with respect to this solicitation; (b) Contact any or all references supplied by the Bidder to verify and validate any information submitted by the Bidder; (c) Request, prior to award of any contract, specific information with respect to any Bidder's legal capacity or status; (d) Conduct a survey of the Bidder's facilities or its technical capabilities to determine if they are adequate to meet the requirements of this solicitation; (e) Correct any error in the extended pricing of bids, by using the unit pricing. Any errors in quantities of the bids will be changed to reflect the quantities described in the solicitation; and (f) Verify any information provided by the Bidder through independent research or by contacting third parties. Nature of Mandatory and Rated Requirements 2.1 Mandatory Requirements This solicitation contains mandatory requirements. All elements of this solicitation that are mandatory requirements are identified with the words "shall", "must", "mandatory", or "(M)". An entire section of this solicitation may be designated as mandatory. Bids must comply with each and every mandatory requirement. Whether or not expressly stated for each mandatory requirement in this solicitation, if a bid does not comply with a mandatory requirement, the bid will be considered non-responsive and will receive no further consideration. 2.2 Rated Requirements Page 17 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 This solicitation also contains rated requirements (i.e. elements that will be given a score). All elements of this solicitation that will be rated are identified with the word "rated" or "(R)". An entire section of this solicitation may be designated as rated. Rating will be conducted in accordance with the evaluation methodology described in this solicitation. Bidders who fail to submit complete bids with all the information requested by this solicitation will be rated accordingly. 2.3 Mandatory and Rated Requirements A requirement may be designated as both mandatory and rated. In such case, the mandatory requirement must be satisfied in the Bidder's bid and will also be rated in accordance with the evaluation methodology described in this solicitation. 2.4 Additional Information In addition to the rated and mandatory requirements, this solicitation provides information that although not itself a mandatory or rated requirement should be taken into account by Bidders in preparing their bids. 3. Evaluation Procedures (a) Bids will be assessed in accordance with the entire requirement of the bid solicitation including the Inuit Benefits, technical and financial evaluation criteria. (b) An evaluation team composed of representatives of Canada will evaluate the bids. 3.1 Inuit Benefits Evaluation Bids will be evaluated in accordance with the Inuit Benefits Evaluation Plan set out in Appendix 1 to this Part 4. Each bid will be evaluated against the evaluation criteria identified therein for the total requirement of this solicitation and in conjunction with the accompanying SOW. 3.2 Technical Evaluation Bids will be evaluated in accordance with the Evaluation and Selection Methodology specified in Appendix 2 - Evaluation and Selection Methodology, to this Part 4. Each bid will be evaluated against the evaluation criteria identified therein for the total requirement of this solicitation and in conjunction with the accompanying SOW to determine the Bidder's technical score. Page 18 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 3.3 Financial Evaluation For evaluation purposes only, the price will be calculated as follows: 3.3.1 The price of the bid will be evaluated in Canadian dollars, sales tax , as applicable, excluded, FOB destination, Canadian customs duties and excise taxes, as applicable, included. 3.3.2 The sum of all firm all-inclusive prices derived from the completed Tabular Format spreadsheets, including the Option Periods, and excluding the Transition-In costs/prices. 3.3.3 For Indefinite Quantities (IQ) tasks: a) The sum of all firm hourly rates, firm overtime hourly rates per Contract Year, including the Option Periods, multiplied by 1950 hours; Example below: CATEGORY Professional Engineer Engineer Engineering Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site Supervisor Wildlife Monitor Unskilled Labourer CATEGORY Professional Engineer Engineer YEAR X - FIRM HOURLY RATE HOURS RATE EXTENDED 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ 1950 $ $ YEAR X - FIRM HOURLY OVERTIME RATE HOURS RATE EXTENDED 1950 $ $ 1950 $ $ Page 19 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Engineering Technologist Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site Supervisor Wildlife Monitor Unskilled Labourer b) 1950 $ $ 1950 1950 1950 1950 1950 1950 1950 1950 1950 1950 1950 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ The sum of profit percentages for subcontracts per Contract Year, including Option Periods multiplied by $6,000,000. Example below: SUBCONTRACT AMOUNT YEAR 1 YEAR 2 YEAR 3 YEAR 4 YEAR 5 YEAR 6 YEAR 7 YEAR 8 YEAR 9 YEAR 10 c) EXTENDED PROFIT $6,000,000 $6,000,000 $6,000,000 $6,000,000 $6,000,000 $6,000,000 $6,000,000 $6,000,000 $6,000,000 $6,000,000 % % % % % % % % % % $ $ $ $ $ $ $ $ $ $ The sum of profit percentages for material/equipment procurement per Contract Year, including Option Periods multiplied by $3,500,000. Example below: PROCUREMENT AMOUNT YEAR 1 YEAR 2 YEAR 3 YEAR 4 EXTENDED PROFIT $3,500,000 $3,500,000 $3,500,000 $3,500,000 Page 20 of - de 165 % % % % $ $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 YEAR 5 YEAR 6 YEAR 7 YEAR 8 YEAR 9 YEAR 10 d) $3,500,000 $3,500,000 $3,500,000 $3,500,000 $3,500,000 $3,500,000 FREIGHT AMOUNT YEAR 2 YEAR 3 YEAR 4 YEAR 5 YEAR 6 YEAR 7 YEAR 8 YEAR 9 YEAR 10 4. $ $ $ $ $ $ The sum of profit percentages for transportation/freight per Contract Year, including Option Periods multiplied by $1, 250,000. Example below: YEAR 1 3.3.4 % % % % % % $1,250,000 $1,250,000 $1,250,000 $1,250,000 $1,250,000 $1,250,000 $1,250,000 $1,250,000 $1,250,000 $1,250,000 EXTENDED PROFIT % % % % % % % % % % $ $ $ $ $ $ $ $ $ $ The Transition-In costs/prices will be excluded as part of the overall Transition-In Financial Evaluation, however they will be evaluated throughout the multi-phased technical evaluation described in Appendix 2, Section 2. Transition-In costs/prices that are based on unrealistically low, high costs/prices, incomplete costs/prices or are significantly inflated or insufficient to cover costs/prices based on the Transition-In requirements may be grounds for eliminating a bid either on the basis that the Bidder does not understand the requirement or has made an unrealistic bid. Bidder's Time for Responding During Evaluation In addition to any other time periods prescribed in this solicitation: 4.1 Requests for Clarifications If Canada seeks clarification or verification from a Bidder regarding its bid, the Bidder will have two (2) working days or such longer period as is specified in writing by the Contracting Authority to provide the necessary information to the Page 21 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Contracting Authority. Failure to meet this deadline may result in the bid being considered non-responsive and receiving no further consideration. 5. Basis of Selection 5.1 5.2. To be declared responsive, a bid must: (a) Comply with all the requirements of the bid solicitation; and (b) Meet all mandatory criteria; and (c) Obtain the required maximum Area Under the Cumulative PTG curve and minimum Ratio to Best Score for the technical evaluation criteria, which are subject to point rating. Bids not meeting (a), (b) and (c) will be declared non-responsive and receive no further consideration. The responsive bid with the lowest evaluated price (excluding Transition-In costs/prices) will be recommended for award of a contract. Page 22 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 APPENDIX 1 to PART 4 EVALUATION AND SELECTION METHODOLOGY 1. INUIT BENEFITS (IB) EVALUATION 1.1. All Bidders shall provide a General IB Plan in their bid, which must also include separate Sub-plans for IB Human Resources (HR), IOC Subcontracting and IB Skills Development. The General Plan and noted Sub-plans must include sufficient detail to enable Canada to evaluate whether the Bidder's General IB Plan achieves the mandatory NWS Inuit Benefits requirements. The General IB Plan and included IB HR, IOC Subcontracting and IB Skills Development Sub-plans are to be in accordance with the Statement of Work (SOW). 1.2. Bidders' bids shall meet the Mandatory Requirements for achieving IB (MRIB) to be considered for further evaluation. Each MRIB will be evaluated as Acceptable or Unacceptable. Bids which fail to achieve Acceptable on any one of the MRIBs will be deemed non-responsive and given no further consideration. Table 1: Percentage Points Allocation Rating for MRIB identifies the percentage of available points allocated against the criteria for each rating. Table 1: Percentage Points Allocation Rating for MRIB Rating Response against criteria % of Points allocated against the criterion Acceptable Information provided clearly 100% identifies how the MRIB will be achieved Unacceptable Information provided does not 0% clearly identify how the MRIB will be achieved. 1.3. Bids that meet the Requirements MRIB-2 and MRIB-3 will proceed to evaluation of the Allowable Criteria to Achieve Inuit Benefits (ACIB) and Inuit Training and Development Program (ITD Program). For each of these criteria the Bidder's Bids will be evaluated and rated as Acceptable, Questionable or Unacceptable. Table 2: Percentage Points Allocation Rating for ACIB and ITD Program identifies the percentage of available points for each rating. Table 2: Percentage Points Allocation Rating for ACIB and ITD Program Rating Response against % of Points allocated criteria against the criterion Page 23 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Acceptable Meets 7 or more of the Evalution Criteria in Section 1.4 Questionable Meets 4 to 6 of the Evaluation Criteria in Section 1.4 Unacceptable Does not meet at least 4 of the Evaluation Criteria in Section 1.4 1.4. 100% 50% 0% Evaluation Criteria 1.4.1. For the purposes of ACIBs and the ITD Program, the following considerations will apply: 2. i. The nature of the benefit is clear and the parties involved are clearly identified; ii. The benefit contributes to community economic development in a substantial and sustainable fashion; iii. The benefit represents an innovative solution to generate economic advantages for Inuit Beneficiaries; iv. The benefit is sustainable and supportive of long term skill development and may lead to an increase in self reliance; v. The benefit enhances Inuit Beneficiaries' competitiveness; vi. The benefit does not have a negative impact on the existing economy (e.g. duplicating existing facilities or displacing existing workers); vii. The benefit is realistic and implementable; viii. The benefit fits in with the overall IB program; and ix. The benefit is compliant with the spirit of the applicable and existing CLCAs and the 1992 Inuvialuit-DND Co-operation Agreement. Mandatory Requirements to Achieve Inuit Benefits 2.1. MRIB-1: Achieving the minimum IB FFP Commitment of 13%. This MRIB-1 will be evaluated in two phases. Page 24 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 MRIB-1a: Bidders shall demonstrate in the General IB Plan portion of their bid how they will achieve a minimum IB FFP Commitment of 13% in each Contract Year. MRIB-1b: Mandatory minimum 13% Commitment will be assessed during the Final Bid Evaluation, in accordance Section 2.1.4 of Appendix 2 to Part 4. Bids which do not clearly identify a 13% FFP Commitment in each Year will be deemed Unacceptable and receive no further consideration. 2.1.1 MRIB-1 Evaluation: Bids will be evaluated on the basis of the combination of IB for MRIB-2 and MRIB-3 as well as any additional Transactions that are included as outlined in ACIB-1 through ACIB-3 shown in the Transactions Table for MRIB-1 and are either Acceptable or Unacceptable. 2.2 MRIB-2: Achieving a minimum 20% Inuit Beneficiary Salaries This MRIB-2 will be evaluated in two phases; MRIB-2a: Bidders must demonstrate and complete the Transaction Tables provided at Annex "D". The Transaction Tables will be expanded to include the list of position titles linked to the job descriptions as provided in the Inuit HR Plan as well as the percentage of IB that each position will contribute. The positions identified on the Transaction Tables as IB shall be in line with the Staff Category in the Tabular Format worksheets. (Acceptable or Unacceptable) . MRIB-2 b: The Mandatory minimum 20% Inuit Beneficiary Salaries will be assessed during the Final Bid Evaluation, in accordance Section 2.1.4 of Appendix 2 to Part 4. Bids which do not clearly identify a 20% Inuit Beneficiary Salary level will be deemed Unacceptable and receive no further consideration. 2.3 MRIB-3: Achieving a minimum of three (3) Inuit Beneficiaries as a Manager or Supervisor (Acceptable or Unacceptable) 2.3.1 Bidders are required to include the following detail while completing the Transaction Tables provided in at Annex "D", the same Transaction Tables as is requested for in 2.2. The Transaction Tables will be expanded to include the list of position titles linked to the job descriptions for Supervisors or Managers as provided in the Inuit HR Plan along with the percentage IB that each position will contribute. The positions identified on the Transactions Table as IB Supervisors and Managers shall be in line with the Staff Category in the Tabular Format worksheets. Page 25 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2.3.2 MRIB-3 Evaluation: MRIB-3 will be evaluated as Acceptable if the Transaction Table clearly identifies that the Bid includes at least 3 Supervisors or Managers who is an Inuit Beneficiaries. MRIB-3 will be evaluated as Unacceptable if the Transaction Table does not clearly identify that the Bidder's Bid includes at least 3 Supervisors or Managers who are Inuit Beneficiaries. 3. Allowable Criteria to Achieve Inuit Benefits (ACIBs) 3.1. If MRIBs 2 and 3 have been evaluated as Acceptable, ACIBs may be used to achieve MRIB-1. 3.2. ACIB are point rated criteria. A minimum score of 50% of available points must be awarded for a bid to be considered responsive. Bids which fail to achieve a minimum score of 50% for ACIB will be deemed non-responsive and given no further consideration. 3.3. ACAB-1: Firm Fixed Price IOC Subcontracts (up to 100 points) 3.3.1. If the Bidder's bids includes IOC Subcontracting for FFP activities, the Bidder should ensure proper procedures and practices are in place to actively solicit and engage in subcontracts with IOCs using sound business practices. 3.3.2. Bidders are required to complete the Transaction Tables provided in Annex "D". The Transaction Tables will be expanded to include a reference to the paragraph number from the Statement of Work (SOW), the Category and line item in the Tabular Format worksheet where it can be located along with the percentage IB for each subcontracted activity. The Subcontracted activities shall be in line with the information provided in the Tabular Format worksheets. 3.3.3. ACIB-1 Evaluation: Bids will be evaluated on the criteria set out in sections paragraph 1.3 and 1.4. 3.4. ACIB-2: Reinvestment Initiatives (up to 50 points) 3.4.1. The Bidder may propose innovative means to achieve FFP IB other than described in this solicitation. If proposed measures are deemed acceptable by Canada, the points distribution will be adjusted accordingly, 50 points for ACIB-1 and 50 points for ACIB-2. If more than one proposed measure Page 26 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 is deemed applicable by Canada the 50 points allocated for ACIB-2 will be divided equally between the proposed measures. 3.4.2. If the Bidder's bids includes Reinvestment Initiatives to achieve the IB FFP Target of 13% IB, the Bidder shall provide sufficient detail and evidence in its bid to enable Canada to consider it applicable to achieve the minimum mandatory IB FFP Target. 3.4.3. Bidders are required to complete the Transaction Tables provided in Annex "D". The Transaction Tables will be expanded to include all proposed measures to be evaluated by Canada and shall reference the paragraph number from the Statement of Work (SOW), the Category and line item in the Tabular Format worksheetwhere the proposed measure can be located along with the percentage IB for each proposed measure. The proposed measure shall be in line with the information provided in the Tabular Format worksheets. 3.4.4. ACIB-2 Evaluation: Bidders will be evaluated based on the criteria set out in sections 1.3 and 1.4. 4. Inuit Training and Development Program (ITDP) 4.1. The Bidder's proposed ITD Program is evaluated on a point-rated basis. A minimum score of 50% of the total available points must be awarded for a bid to be considered responsive. Bids which fail to achieve a minimum score of 50% for ITD Program will be deemed non-responsive and given no further consideration. 4.2. The ITDP is funded up to $2M annually, paid for by Canada. Activities that are paid for by this $2M fund shall not to be applied to the IB FFP Commitment requirements. Any expenses incurred above and beyond the $2M annual funding in a Contract Year may be applied to the IB FFP Commitment if they otherwise meet the Criteria and shall be accounted for under ACIB-2. 4.3. A maximum of 100 points may be awarded for the ITD Program plan. 4.4. ITDP-1: Inuit Training and Development (50 points) 4.4.1. Bidders are required to complete the Transactions Table provided in Annex "D". The Transactions Table will include the number of courses offered, the number of Inuit Beneficiaries to be trained, proposed locations for the training, associated costs to be incurred for each Inuit Page 27 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Beneficiary to be trained and professional association fees for associate or student members. 4.4.2. ITDP-1 Evaluation: Bidders will be evaluated based on the criteria set out in sections 1.3 and 1.4. 4.5. ITDP-2: Annual Conference on Effectively Bidding for Government and Contractor Issued Projects (30 points) 4.5.1. Bidders are required to complete the Transaction Tables provided in Annex "D". The Transaction Tables will include the proposed activities and locations of Annual Conferences on Effectively Bidding for Government and Contractor Issued Projects. 4.5.2. ITDP-2 Evaluation: Bidders will be evaluated on based on the criteria set out in sections 1.3 and 1.4. 4.6. ITDP-3: Inuit Beneficiary Recruitment (20 points) 4.6.1. Bidders are required to complete the Transaction Tables provided in Annex "D". The Transaction Tables will include the proposed activities for recruiting and retaining Inuit Beneficiaries. 4.6.2. ITDP-3 Evaluation: Bidders will be evaluated on based on the criteria set out in sections 1.3 and 1.4. Page 28 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 APPENDIX 2 to PART 4 EVALUATION AND SELECTION METHODOLOGY 1. TECHNICAL EVALUATION 1.1 BID EVALUATION OBJECTIVE The objective of the bid evaluation process is to enable Canada to select a lowest evaluated price responsive bid. A responsive bid will be determined by the Bidders ability to demonstrate a high level of competence and capability for the operation and the maintenance of the North Warning System as outlined in the SOW. Tabular Format worksheets, preloaded with a detailed breakdown of the work requirements, will be provided to Bidders and will be used by Bidders in the preparation of their bids where indicated. For each line item of work, the Bidder will provide the required description of the proposed approach to perform the work and a description of the resources which will be devoted to that work. Partial Bids which contain Price schedules, Profit Percentages, or overall pricing will be considered non-responsive and receive no further consideration. 2. MULTI-PHASED EVALUATION 2.1 GENERAL This solicitation will utilize a multi-phased evaluation process: Evaluation of Mandatory Criteria; Initial Partial Bid Evaluation; Second Partial Bid Evaluation (optional) and Final Bid Evaluation. This Section 2 provides a detailed description of the methodologies that will be used for each evaluation phase. For the purposes of this solicitation: "Partial Bid" means any bid submission which has complied with all mandatory criteria and is eligible for evaluation during the Initial Partial Bid evaluation or, if exercised by Canada, the Second Partial Bid evaluation, and does not include any Page 29 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Price schedules, Profit Percentages, and or overall pricing within the Tabular Format worksheet and/or the tables listed at Annex "B". "Final Bid" means the bid submission designated by the Contracting Authority as the Bidders final bid submission, and which must include all Price Schedules, Profit Percentages and overall pricing within the Tabular Format worksheet and the tables listed at Annex "B". 2.1.1 Mandatory Criteria Evaluation Mandatory criteria will be evaluated prior to evaluating any other criteria. If a bid does not comply with any of the mandatory criteria, the bid will be considered non-responsive and receive no further consideration. 2.1.2 Initial Partial Bid Evaluation (a) Initial Partial Bids will be evaluated using the Point-Rated Technical Criteria described at section 4.2 of this Appendix 2. Bidder responses to the evaluation criteria will be evaluated as follows: Rating Response against criteria Acceptable Bidder’s response against that criterion fully addresses all elements of the criterion Questionable Bidder’s response against that criterion addresses the major elements, but not all elements, of the criterion Unacceptable Bidder’s response against that criterion does not fully address the major elements of the criterion % of available points allocated to the criterion 100% 50% 0% (b) The results of the evaluation will be used to determine which Initial Partial Bids have the most reasonable expectation of satisfying the requirement. For each bid, Ratio to Best Score and the plot of Cumulative Points to Go (PTG) versus Number of Questions will be used to identify those bids offering the best technical solution for the requirement. (c) Initial Partial Bids will be given further consideration if one of the following criteria is met: Page 30 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (i) The Bidder's Area Under the Cumulative PTG curve is less than or equal to 1.50 times the Area Under the Averaged Cumulative PTG curve of all Bidders; or (ii) The Bidder's Ratio to Best Score is equal to or greater than 0.90. This comparative process, including recalculation of averages and ratios based on those remaining Bidders, will be repeated so long as at least one bid can be excluded. Initial Partial Bids will continue to be declared unsuccessful until all remaining bids meet at least one of the above criteria. Should only one bid remain, the bid having the Area Under the Cumulative PTG curve closest to 1.50 times the Area Under the Average Cumulative PTG curve will not be eliminated and will be included for questions along with the successful bid. Appendix 3 to this Part 4 contains an explanation of the terminology and an example of the Ratio to Best Score and Area Under the Cumulative PTG curve comparative process and illustrates how bids will be analyzed and selected for further evaluation or rejected on the basis of either Ratio to Best Score or the Area Under the Cumulative PTG curve. (d) During the Initial Partial Bid evaluation, the evaluation team will generate a written non-leading question for each element of the Bidder's Initial Partial Bid that is rated as "Questionable" or "Unacceptable". Any Bidder whose bid is still being considered will be provided with a limited number of these technical evaluation questions. In order to maintain a reasonable level of effort by the evaluation team and Bidders, Canada does not intend to ask all technical evaluation questions generated. The Bidder achieving the highest technical evaluation score will be provided a minimum of 20% of all questions generated against its bid. All other Bidders will be given a sufficient number of questions such that, if all questions are answered satisfactorily, a Bidder will be able to achieve an equivalent technical evaluation score to the Bidder with the highest technical evaluation score. Questions will be provided in a declining order of importance based on the best opportunity for improving the Bidder's overall technical evaluation score (i.e. questions against line items where the maximum number of points were lost). (e) All resource loading "staff category" submitted as part of the Initial Partial Bid will be reviewed for completeness. Completeness will be determined Page 31 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 by reviewing the Tabular Format spreadsheets which are to be completed in accordance with the instructions provided with the TF Software. All Price Schedules, Profit Percentages and overall pricing are to be left blank until the Final Bid submission. Bidders whose bids are still being considered will be provided with all questions generated from this review. (f) Canada reserves the right to ask any other clarification questions regarding the bid, whether or not these questions may impact the technical evaluation score. (g) While Bidders who receive non-leading questions may request, in writing, further explanation of the questions posed by Canada, Canada will not provide information about any other bid or any information as to how the Bidder should complete its bid or respond to Canada's questions. Any adjustments to a bid by a Bidder are at the Bidder's sole discretion and will be made solely by the Bidder. (h) Following the completion of the Initial Partial Bid evaluation, Canada may elect to proceed directly to Final Bid evaluation if upon completion of the Initial Partial Bid evaluation at least 50% of the remaining Bidders are within the Second Partial Bid evaluation thresholds. In such instance, only those Bidders that have met the Initial Partial Bid evaluation thresholds will be notified of Canada's decision to proceed directly to a Final Bid and the deadline for submission of Final Bids. (i) If Canada elects to proceed with a Second Partial Bid evaluation, only those Bidders that have met the Initial Partial Bid evaluation requirements to progress in the evaluation process will be notified of Canada's decision to proceed to a Second Partial Bid evaluation. 2.1.3 Second Partial Bid Evaluation (Optional) (a) The Second Partial Bid for those Bidders still being considered will be re-assessed against the evaluation criteria in accordance with the criteria in section 4.2. (b) Second Partial Bids will be given further consideration if one of the following criteria is met: (i) The Area Under the Cumulative PTG curve is less than or equal to 1.250 times the Area Under the Average Cumulative PTG curve of all Bidders still being considered; or Page 32 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (ii) The Ratio to Best Score is greater than or equal to 0.950. This comparative process, including recalculation of averages and ratios based on those remaining Bidders, will be repeated so long as at least one bid can be excluded. Initial Partial Bids will continue to be declared unsuccessful until all remaining bids meet at least one of the above criteria. Should only one bid remain, then the bid having the Area Under the Cumulative PTG curve closest to 1.250 times the Area Under the Average Cumulative PTG curve will not be eliminated and will be included for questions along with the successful bid (c) During this re-assessment process, the evaluation team will again generate a written non-leading question for each element of the Bidder's bid that is rated as "Questionable" or "Unacceptable". Any Bidder whose bid is still being considered will be provided with a limited number of these technical evaluation questions. In order to maintain a reasonable level of effort by the evaluation team and Bidders, Canada does not intend to ask all technical evaluation questions generated. The Bidder achieving the highest technical evaluation score will be provided a minimum of 20% of all questions generated against its bid. All other Bidders will be given a sufficient number of questions such that, if all questions are answered satisfactorily, a Bidder will be able to achieve an equivalent technical evaluation score. Questions will be provided in a declining order of importance based on the best opportunity for improving the Bidder's overall technical evaluation score (i.e. questions against line items where the maximum number of points were lost). (d) All resource loading "staff category" information submitted as part of the Second Partial Bid will be reviewed for completeness. Completeness will be determined by reviewing the Tabular Format spreadsheets which are to be completed in accordance with the instructions provided with the TF software. All Price Schedules, Profit Percentages and overall pricing are to be left blank until the Final Bid submission. Bidders whose bids are still being considered will be provided with all questions generated from this review. Page 33 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (e) Canada reserves the right to ask any other clarification questions regarding the bid, whether or not these questions may impact the technical evaluation score. (f) There will be no option for the Bidder to request further explanation of the questions posed by Canada. Canada will not provide information about any other bid or any information as to how the Bidder should complete its bid or respond to Canada's questions. Any adjustments to a bid by a Bidder are at the Bidder's sole discretion and will be made solely by the Bidder. (g) Only those Bidders that have met the Second Partial Bid evaluation requirements to progress in the evaluation process will be notified of the date for submission of the Final Bid. 2.1.4 Final Bid Evaluation Upon completion of Initial Partial Bid Evaluation or Second Partial Bid Evaluation, as applicable, the Contracting Authority will notify remaining Bidders that a Final Bid is required, and the date by which the bid must be submitted. Final Bids which are not submitted on or before the date specified by the Contracting Authority will be considered non-responsive and receive no further consideration. The Final Bid for the remaining Bidders will be first re-assessed against the Mandatory Criteria at Section 4.1 of this Appendix 2. Bids which fail to pass any one of these mandatory criteria will be considered non-responsive and given no further consideration. Those Final Bids that meet all of the mandatory criteria will be re-assessed against the Point-Rated Technical Criteria at Section 4.2 of this Appendix 2. Final Bids will be considered technically responsive if one of the following criteria is met: (i) The Area Under the Cumulative PTG curve is less than or equal to 1.150 times the Area Under the Average Cumulative PTG curve of all Bidders still being considered; or (ii) The Ratio to Best Score is greater than or equal to 0.9750. This comparative process, including recalculation of averages and ratios based on those remaining Bidders, will be repeated so long as at least one Page 34 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 bid can be excluded. Bids will continue to be declared unsuccessful until all remaining bids meet at least one of the above criteria. For those Final Bids that meet all of the mandatory criteria and are declared technically responsive, all costing and pricing information submitted as part of the Final Bid will be reviewed for completeness. Completeness will be determined by reviewing the Tabular Format spreadsheets and applicable tables in Annex B which are to be completed with all price schedules and profit percentages. Prices that are based on unrealistically high, low, incomplete costs or are significantly insufficient to cover costs based on a Bidder's solution to the technical requirement may be grounds for eliminating a bid either on the basis that the Bidder does not understand the requirement or has made an unrealistic bid. 3. FINANCIAL CRITERIA The lowest evaluated price to Canada for a bid will be the sum to the following price factors: i) all firm all-inclusive prices, derived from the completed Tabular Format spreadsheets, (excluding Transition-In costs/prices); and ii) the sum of all IQ tasks as described in Section 3.3, Financial Evaluation, of this Part 4. Subject to the requirements of this solicitation, the Bidder who submits a technically responsive bid with the lowest evaluated price will be recommended for award of a contract. 4. EVALUATION CRITERIA 4.1 MANDATORY REQUIREMENTS Bids must comply with each mandatory requirement. If a bid does not comply with all of the mandatory requirements, the bid will be considered non-responsive and receive no further consideration. It is mandatory for Bidders to provide a statement of compliance, or non compliance, with supporting or explanatory remarks if necessary for each article Page 35 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 of the solicitation and Resulting Contract Clauses, including Annexes. It is also mandatory for Bidders to demonstrate how they will meet all requirements of the SOW. Inuit Benefit Requirements It is mandatory for Bidders to demonstrate how they will achieve in each Contract Year: i) ii) iii) Inuit Benefits equivalent to thirteen percent (13%) of the Firm Fixed Price excluding profit and taxes for that Contract Year ; and a workforce having 20% of Salaries paid to Inuit Beneficiaries; and the employment of at least three (3) Inuit Beneficiaries in a Supervisor or Manager role. Bidders must provide a General Inuit Benefits Plan in accordance with Paragraph 2.F.37. of the SOW. Bidders must also complete the Transaction Tables at Annex "D". Bids that do not demonstrate how the Bidder will achieve the Inuit Benefit Requirements will be considered non-responsive and given no further consideration. 1. Technical Requirements (SOW Paragraphs C to G) It is mandatory for Bidders to provide a response to each line item for paragraphs C through G of the SOW. Bids must describe how support will be provided for all line items of paragraph C through G of the SOW. Bids that do not provide a response for how support will be provided for each line item for paragraphs C through G will be considered non-responsive and given no further consideration. 2. Key Personnel Requirements It is mandatory for Bidders to provide Key Personnel in accordance with Paragraph 2.C.1.a of the SOW. Bids that do not demonstrate how the Bidder will achieve the Key Personnel Requirements will be considered non-responsive and given no further consideration. 4.2 POINT-RATED TECHNICAL CRITERIA Page 36 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 1. Relative Importance of Sections and General Evaluation Categories The Sections with the highest relative importance have the highest number of average points per line item of the SOW even though they do not necessarily have the highest number of points in total (i.e. an important section with few line items might have fewer total points than a section with less overall importance but a very large number of line items). The individual line items are weighted to allocate points based on the overall importance of the line item within the Section. A summary table of points available for each section and line item can be found in Appendix 4 to this Part 4. 2. Section 2 - Management and Administration Bidders should provide the following details for Section 2 of the SOW (separately) using the Criteria No. for presentation. Example: the first criteria in the Experience Category ("Relevant Experience of the Bidder...") would be numbered paragraph "2.1 a)" under the title "2.1 Experience" in the Bidder's Technical bid. Criteria No. Criteria Description 2.1 2.1 a) Experience Relevant Experience of the Bidder The Bidder should have relevant experience, either through its parent companies, as a prime contractor, or as a subcontractor, undertaking and successfully implementing at least two projects of similar size, scope and complexity within the last five years or one ongoing project of at least ten years or more. 2.1 b) Evidence of Efficient, Quality Performance The Bidder should provide evidence of having provided added value on previous contracts where "added value" is defined as a better quality service at the same price or improved efficiency resulting in cost savings to the client. Page 37 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Bidder should describe past and current contracts, providing the following information: - Name of the client; - Role of the Bidder in the contract (prime, subcontractor, JV, partner etc…); - Names of, and relationship to, any subcontractors involved in the contract; - Scope of the contract; - Duration of the contract; - Value of the contract; - Various component functions and their magnitude;Assessment of results achieved; - Successful value added initiatives during the performance of the contract; - Names, titles and telephone numbers of the business references (references may be checked). 2.2 2.2 a) Personnel and Resources Corporate Resources Committed corporate resources will enable the on-site management staff to effectively and efficiently carry out the services identified in this SOW. In order to demonstrate this commitment, the Bidder should identify the corporate resources (personnel, training, finances, management consultants, etc.) available to the on-site management staff on an ongoing basis (from contract award through contract close out). 2.2 b) Key Personnel Positions The Bidder should provide an appropriate job description. The description of previous contract experience should include the following information: - Name of client; - Functional areas delivered in the contract; Page 38 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 - Whether the Bidder had a role in the contract (prime, subcontractor etc.) or whether the staff member was employed other than by the Bidder - Duration including dates; - Assessment of results achieved; - Value of the contract; - Names, titles, and telephone numbers of references (references may be checked); - Roles and responsibilities of the individual proposed. 2.2 c) Contract Criteria The Bidder should provide an appropriate response to each criteria described in paragraph B of the SOW. 2.3 2.3 a) 2.3 a) (i) Management Organization Plan Corporate Organization The Bidder should have a corporate organization that will support the services identified in this SOW. The corporate organization description submitted should include, but not be limited to: 2.3 a)(i)a. An Organization Chart showing relationships of all positions identified in the Tabular Format spreadsheets and applicable tables in Annex B; 2.3 a)(i)b. Lines of authority and responsibility (if joint venture, also discuss distribution of operational control among companies) including a description of the proposed management control system, explaining how it is used to plan, monitor and control the work, cost and schedule. Indicate whether, and if so where, this system is currently in use by the Bidder; 2.3 a)(i)c. Relationships and internal controls including a description of how the Program Manager (PM) will effectively manage the work including a definition of his/her relationship to senior company official(s) who render decisions. All such decision areas and their Page 39 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 impact on the work should be specifically identified. The PM's relationship to vital control functions of the Bidder such as workload control, resource allocation, budget and so forth should be described; 2.3 a)(ii) Project Organization The Bidder should provide a project organization that will efficiently and effectively carry out the functions required in the performance of any resulting contract. The project organization planned should include: 2.3 a)(ii)a. Organization chart linking Section 2 Managers with other Section Managers. Also complete the Staff Category in the Tabular Format spreadsheets and provide the relationship between the Organization chart and the Staff Category; 2.3 a)(ii)b. 2.3 a)(ii)c. 2.3 a)(ii)d. 2.3 b) Lines of authority and responsibility Relationship and internal controls; Accountability for the tasks. Management Plan The Bidder is requested to provide a Management Plan covering as a minimum the following elements: 2.3 b)(i) Staffing Plan It is critical that the selected Bidder be able to secure and maintain a qualified workforce without disrupting the ongoing operations. 2.3 b)(i)a. Recruitment strategy and selection plan to be used to attract and retain qualified personnel; 2.3 b)(i)b. Training methodology, both initial and recurring, to ensure that all of its personnel understand, comply and adhere to all relevant legislation, regulations and security policies; ensure proper initial and regenerative training of its personnel; provide its personnel with appropriate resources and equipment to carry out their respective duties; establish personnel identification Page 40 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 and dress code; and, provide sufficient numbers of qualified, competent personnel to effectively and efficiently perform services required; 2.3 b)(i)c. Replacement strategy including transportation and relocation arrangements to fulfill personnel requirements which are not available in the local labour market for both temporary and full-time positions and Bidder's plan, if any, for filling key positions from Corporate Headquarters staff, as required, to maintain high quality management; 2.3 b)(i)d. Contingency plan which identifies potential causes of work disruption as a result of labour disruptions and the Bidders plan to minimize disruption to services. 2.3 b)(i)e. Description of the human resource selection process used to select personnel for the NWS project; 2.3 b)(i)f. List any impediments that might prevent the Bidder from achieving the proposed plan and strategies for mitigating that risk. 2.3 b)(ii) Subcontract Management Plan This section should describe the Bidder's plan for the management of subcontracts. The Bidder should include the following information: 2.3 b)(ii)a. 2.3 b)(ii)b. Identification of areas of work to be subcontracted; Description of methodology and system to: 2.3 b)(ii)b.1 Qualify subcontractors, including certification and licensing, 2.3 b)(ii)b.2 2.3 b)(ii)b.3 Award subcontracts, Delegate responsibility to subcontractors, 2.3 b)(ii)b.4 Integrate, monitor, control and assess subcontractor activities, Page 41 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2.3 b)(ii)b.5 Assist in the establishment/development of local enterprises; 2.3 b)(ii)c. List any impediments that might prevent the Bidder from achieving the proposed plan and strategies for mitigating that risk. 2.3 b)(iii) Procurement Plan Describe, for each instance of a subcontracted activity, the proposed plan for procurement of goods and services required for the operations and maintenance of the NWS. 2.3 b)(iv) Risk Management This section should describe the Bidder's plans to minimize risk. The Bidder should include the following information: 2.3 b)(iv)a. Identification of major risk areas as determined by the Bidder. The Bidder's assessment of risk should include the categories of performance, cost, schedule and service quality; 2.3 b)(iv)b. Proposed activities for minimizing risks (such as predictive activities and work-around solutions); 2.3 b)(iv)c. Impact in terms of performance, cost, schedule or service quality of these proposed activities. 2.3 b)(v) Quality Management Plan This section should include a description of the quality control (QC) concepts and the organization of the QC unit that the Bidder proposes to use to sustain the quality of the operation throughout any resulting contract and to identify the planning associated with QC activities. The criteria for execution of QC criteria using SeeSOR are located in paragraphs C and F in Section 2 of the SOW. Page 42 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2.4 2.4 a) Method of Operation Contract Criteria Based on paragraphs C through G of the SOW for Section 2, the Bidder should follow the instructions provided in Appendix 2 to Part 4, paragraph 4.2 section 4. 3. Sections 3 to 17 of the SOW Provide the following details for each Section of the SOW (separately) using the Criteria No. for presentation by replacing the "X" with the appropriate section number. Example: the first criteria in the Experience Category ("The Bidder or its subcontractors should have specific experience...") for Section 3 would be numbered paragraph "3.1.a)" under the title "3.1 Experience" in the Bidder's Technical bid. Criteria No. Criteria Description X.1 X.1 a) Experience The Bidder or its subcontractors should have specific experience in the Section functions and the Bidder should provide a description of such experience. The following information should be provided for each contract: - Name of the client (i.e. department, agency, company etc.); - Role of the Bidder in the contract (specifically which tasks the bidder was responsible for); - Names and roles/responsibilities of any subcontractors involved in providing the service; - Scope of the contract; - Duration of the contract; - Value of the contract; - Names, titles and telephone numbers of the business references (references may be checked). X.2 X.2 a) Personnel and Resources Corporate Resources Page 43 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Bidder should identify the corporate resources (personnel, training, finances, management consultants, etc.), specific to the Section function, available to on-site Section management. X.2 b) Contract Criteria The Bidder should provide an appropriate response to each criteria described in paragraph B of the SOW. X.3 X.3 a) Management The Bidder should provide a Section Organization Chart, which should include all positions from Section Manager through Front Line Supervisors of the workforce. The Bidder should also complete the Staff Category in the Tabular Format spreadsheets and provide the relationship between the Organization chart and the Staff Categories. X.3 b) The Bidder should outline lines of authority and responsibility to effectively manage the work. The Bidder should outline the accountability for task function to maximize performance quality. X.3 c) X.4 X.4 a) Method of Operation The Bidder should include a plan which ensures that NWS operations and maintenance are not disrupted by proposed methods and procedures outlined in X.4 b) X.4 b) Contract Criteria Based on paragraphs C through G of the SOW for each Section, the Bidder should follow the instructions provided in Appendix 2 to Part 4, paragraph 4.2. 4. 4. Method of Operation Response against Paragraphs C through G of the SOW for each Section Bidders should: Page 44 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (i) address each criteria in paragraphs C to G with a specific, precise description of proposed methods, frequencies and procedures to be used in meeting the criteria. The bid should document sound operational practices and any innovations to be used in minimizing costs. Canada requests that the actual SOW paragraph numbers C to G be followed to organize the information in such a manner that evaluators can readily and easily locate all information relevant to the criteria. The explanation should show a thorough understanding of the criteria being addressed. Evaluation will be based on the substance and quality, not the length, of the response. (ii) complete the Specific Resource Allocation List (SRAL) Category in the Tabular Format spreadsheets for each paragraph C, D, F and G criteria. For each criteria (i.e. SOW line item number), the proposed number of annual direct labour hours to be used shall be described. These values will be compared to the Bidder's written description of each criteria to determine the technical feasibility of the bid. (iii) provide explanations as considered necessary for any warnings against the Staff Category that indicate Solution Hours exceed Productive Hours in the Tabular Format spreadsheets. (iv) for paragraph G criteria, also complete the Contractor Furnished Material (CFM), and Contractor Furnished Equipment and Facilities (CFE, F) Categories in the Tabular Format spreadsheets. It is Canada's request that Bidders provide as detailed a breakdown of information as possible. A more detailed breakdown of resource allocations provides greater assurance that a Bidder fully understands the requirements of the SOW. If determined to be absolutely necessary, aggregating two or more criteria resources may be indicated for one criteria. Should this be done, an explanation of where resources have been aggregated should be provided. Where resources described are aggregate values the entire criteria included in the described resources should be indicated. Page 45 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 APPENDIX 3 to PART 4 EXAMPLE OF MULTI STEP EVALUATION 1. 2. Definitions 1.1 "Area Under the Cumulative PTG curve" is defined and calculated for each bid as the sum of all Cumulative PTG. 1.2 "Average Area Under the Cumulative PTG curve" is defined as the sum of all remaining Bidders Area Under the Cumulative PTG curve, divided by the number of all remaining Bidders. 1.3 "Cumulative PTG" is defined as the sum of PTG for all criteria. 1.4 "Cumulative PTG vs. Number of Questions" is defined as a curve or table representing all Cumulative PTG values plotted in the y axis, with the total number of questions posed by Canada sorted in descending order from highest Cumulative PTG on the x-axis. 1.5 "Points to Go" (PTG) is defined as the points lost for any evaluation criteria that has been rated Questionable (50% of the available points lost) or Unacceptable (100% of the available points lost). Because a question from Canada is prepared for each Questionable or Unacceptable criterion rating, each question has an associated PTG value. 1.6 "Ratio to Average Cum PTG" is the Area Under the Cumulative PTG curve for a bid divided by the Average Area under the Cumulative PTG curves for all bids. 1.7 "Ratio to Best Score" is defined as a bid's total technical evaluation score (Points Scored) divided by the highest total technical evaluation score of all bids. Example of the Plot of the Cumulative PTG versus Number of Questions 2.1 The following provides sample calculations for one bid (bid G) of: A. B. C. Points to Go (PTG); Cumulative PTG; and Area Under the Cumulative PTG curve. Page 46 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Quest PTG G Cum PTG # G 494.9 3335.7 352.3 2840.8 335.9 2488.4 335.9 2152.6 303.7 1816.7 299.5 1513.0 277.5 1213.6 125.6 936.1 118.4 810.4 86.3 692.0 82.1 605.7 57.9 523.7 46.5 465.7 45.3 419.2 42.3 373.9 42.7 331.6 42.3 288.9 42.3 246.6 33.4 204.3 28.8 170.9 28.3 142.1 22.0 113.8 21.6 91.8 14.4 70.2 14.4 55.8 11.0 41.5 9.3 30.5 8.9 21.1 7.6 12.3 4.7 4.7 Area: 22,013.6 Cum PTG 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 3500 3000 2500 2000 1500 1000 500 0 Cum PTG vs. # of Questions - Bid G 1 6 11 16 21 Number of Questions 26 Step 1: PTG values are determined through technical evaluation. Step 2: All Criteria with PTG are sorted from most points lost to least points lost. Step 3: The Cumulative PTG is determined for each criteria and noted. Page 47 of - de 165 3. Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Step 4: The Area Under the Cumulative PTG curve, used for the purposes of determining whether a bid moves on to a subsequent evaluation is calculated and noted (22,013.6 in this example). Example of the Comparative Process 3.1 The following examples describes the comparative process for the Ratio to Best Score and Area Under the Cumulative PTG curve to be used to identify bids which will be subject to further consideration. 3.2 Initial Partial Bid Evaluation. Through the evaluation and comparative process a bid is retained for further evaluation if: A. B. Cut 1 Max Cumulative PTG Points Scored Ratio to Best Score Sum of Cumulative PTG (area Under the curve) Ratio to Average Cumulative PTG Cut 2 Cumulative PTG Ratio to Average Cumulative PTG The Ratio to Best Score is greater than .90; or The Ratio to Average Cum PTG is less than 1.50. Bid A 2,124 Bid B 1,881 Bid C 3,587 Bid D 6,957 Bid E 576 Bid F 4,003 Bid G 3,336 37,876 0.96 38,119 0.97 36,413 0.92 33,043 0.84 39,424 1 35,997 0.91 36,664 0.93 14,158 13,438 27,596 53,512 3,599 33,355 22,014 0.59 0.56 1.15 2.23 0.15 1.39 0.92 14,158 0.74 13,438 0.71 27,596 1.45 3,599 0.19 33,355 1.75 22,014 1.16 Average 23,953 19,027 Repeated re-calculation of Ratio to Average Cumulative PTG and eliminations are conducted until only bids meeting the above criteria remain provided that, if only one bid remains, of those bids which meet neither (A) nor (B), the bid with the Ratio to Average Cumulative PTG closest to 1.50 will be retained for further evaluation as well. Initial Partial Bid Evaluation Cut 1: bid D, with a Ratio to Best Score of .84 (less than .90), and Ratio to Average Cumulative PTG of 2.23 (greater than 1.50), is eliminated. Page 48 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Cut 2: bid F remains in spite of a Ratio to Average Cumulative PTG of 1.75 (greater than 1.50) because the Ratio to Best Score of .91 (greater than .90), All other bids are within limits for both Ratios. 3.3 Upon completion of the Initial Partial Bid review, questions arising from Questionable or Unacceptable ratings will be provided to each Bidder. 3.4 Second Partial Bid Evaluation (Optional). Through the evaluation and Cut 1 PTG Points Scored Ratio to Best Score Cumulative PTG Ratio to Average Cumulative PTG Cut 2 Cumulative PTG Ratio to Average Cumulative PTG Bid A 1,203 38,797 0.97 Bid B 1,134 38,866 0.98 Bid C 1,790 38,210 0.96 4,011 1.02 4,050 1.03 4,011 1.08 4,050 1.09 Bid D Bid E 204 39,796 1 Bid F 2,474 37,526 0.94 Bid G 2,407 37,593 0.94 Average 4,474 1.14 2,044 0.52 4,948 1.26 4,011 1.02 3,923 4,474 1.2 2,044 0.55 4,011 1.08 3,718 comparative process a bid is retained for further evaluation if: A. B. The Ratio to Best Score is greater than .950, or The Ratio to Average Cumulative PTG is less than 1.250. Repeated re-calculation of Ratio to Average Cumulative PTG and eliminations are conducted until only bids meeting the above criteria remain provided that, if only one bid remains of those bids which meet neither (A) nor (B), the bid with the Ratio to Average Cumulative PTG closest to 1.250 will be retained for further evaluation as well. Second Partial Bid Evaluation Cut 1: bid F, with a Ratio to Best Score of .94 (less than .950), and Ratio to Average Cumulative PTG of 1.26 (greater than 1.25), is eliminated. Bid G, with a Ratio to Average Cumulative PTG of 1.02 (less than 1.250), remains despite a Ratio to Best Score of .94 (less than .950). Cut 2: bid G, with a Ratio to Average Cumulative PTG of 1.08 (less than 1.250), remains in spite of a Ratio to Best Score of .94 (less than .950). All other bids are within limits for both ratios and remain in consideration. Page 49 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 3.5 Upon completion of the Second Partial Bid evaluation, a second set of questions arising from Questionable or Unacceptable ratings will be provided to each Bidder as described in 2.1.4 to Part 4. 3.6 Final Bid Evaluation. For bids that have not been eliminated, the process illustrated at paragraph 3.4 is repeated a final time with the exception that if only one bid qualifies, no other bids will be considered to remain. Through the evaluation and comparative process a bid is retained for further evaluation if: A. B. The Ratio to Best Score is greater than .975, or The Ratio to Average Cumulative PTG is less than 1.150. The responsive bid with the lowest evaluated price will be recommended for award of a contract. Page 50 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Appendix 4 - Importance of each Section of the SOW The relative importance of each Section of the SOW, where 1 is the least important, is as follows also represented is the descending order of importance of the SOW Sections: Section Number 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 Section Name Relative Weighting Management and Administration Transition-in Transition-out Operations Support Contractor Support Emergency Services Supply/ Material Processing Bulk Fuel Airlift Cargo Movement Vehicle and Mobile Support Equipment Maintenance Radar, Comm. and Ancillary Systems Facilities Management System Sustainment Environmental Protection and Regulatory Compliance Information Management 10 1 1 9 1 3 6 6 7 6 6 9 8 10 7 5 SOW sections in descending order of importance Most Important Management and Administration, Least Important System Sustainment Operations Support, Radar, Comm. and Ancillary Systems Facilities Management Airlift, Environmental Protection and Regulatory Compliance Supply/Material Processing, Bulk Fuel, Cargo Movement, Vehicle and Mobile Support Equipment Maintenance Information Management Emergency Services Contractor Support, Transition-in, Transition-out Page 51 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 5 - CERTIFICATIONS Bidders must provide the required certifications and documentation to be awarded a contract. Canada will declare a bid non-responsive if the required certifications and related documentation are not completed and submitted as requested. The certifications provided by bidders to Canada are subject to verification by Canada at all times. Canada will declare a bid non-responsive, or will declare a contractor in default, if any certification made by the Bidder is found to be untrue whether during the bid evaluation period or during the contract period. The Contracting Authority will have the right to ask for additional information to verify the Bidder's certifications. Failure to comply with this request will also render the bid non-responsive or will constitute a default under the Contract. 1. MANDATORY CERTIFICATIONS REQUIRED PRECEDENT TO CONTRACT AWARD 1.1 CODE OF CONDUCT AND CERTIFICATIONS - RELATED DOCUMENTATION By submitting a bid, the Bidder certifies that the Bidder and its affiliates are in compliance with the provisions as stated in Section 01 Code of Conduct and Certifications- Bid of Standard Instructions 2003. The related documentation therein required will assist Canada in confirming that the certifications are true. 1.2 FEDERAL CONTRACTORS PROGRAM FOR EMPLOYMENT EQUITY - BID CERTIFICATION By submitting a bid, the Bidder certifies that the Bidder, and any of the Bidder's members if the Bidder is a Joint Venture, is not named on the Federal Contractors Program (FCP) for employment equity "FCP Limited Eligibility to Bid" list (http://www.labour.gc.ca/eng/standards_equity/eq/emp/fcp/list/inelig.shtml) available from Human Resources and Skills Development Canada (HRSDC) Labour's website Canada will have the right to declare a bid non-responsive if the Bidder, or any member of the Bidder if the Bidder is a Joint Venture, appears on the "FCP Limited Eligibility to Bid " list at the time of contract award. Page 52 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Canada will also have the right to terminate the Contract for default if a Contractor, or any member of the Contractor if the Contractor is a Joint Venture, appears on the "FCP Limited Eligibility to Bid" list during the period of the Contract. The Bidder must provide the Contracting Authority with a completed annex Federal Contractors Program for Employment Equity - Certification, before contract award. If the Bidder is a Joint Venture, the Bidder must provide the Contracting Authority with a completed annex Federal Contractors Program for Employment Equity - Certification, for each member of the Joint Venture. 1.3 FORMER PUBLIC SERVANT CERTIFICATION A3025T (2013-07-10) Contracts awarded to former public servants (FPS) in receipt of a pension or of a lump sum payment must bear the closest public scrutiny, and reflect fairness in the spending of public funds. In order to comply with Treasury Board policies and directives on contracts with FPS, bidders must provide the information required below before contract award. Definitions For the purposes of this clause, "former public servant" is any former member of a department as defined in the Financial Administration Act, R.S., 1985, c. F-11, a former member of the Canadian Armed Forces or a former member of the Royal Canadian Mounted Police. A former public servant may be: a. b. c. d. an individual; an individual who has incorporated; a partnership made of former public servants; or a sole proprietorship or entity where the affected individual has a controlling or major interest in the entity. "lump sum payment period" means the period measured in weeks of salary, for which payment has been made to facilitate the transition to retirement or to other employment as a result of the implementation of various programs to reduce the size of the Public Service. The lump sum payment period does not include the period of severance pay, which is measured in a like manner. "pension" means a pension or annual allowance paid under the Public Service Superannuation Act (PSSA), R.S., 1985, c.P-36, and any increases paid pursuant to the Supplementary Retirement Benefits Act, R.S., 1985, c.S-24 as it affects the PSSA. It does not include pensions payable pursuant to the Canadian Forces Superannuation Act, R.S., 1985, c.C-17, the Defence Services Pension Page 53 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Continuation Act, 1970, c.D-3, the Royal Canadian Mounted Police Pension Continuation Act , 1970, c.R-10, and the Royal Canadian Mounted Police Superannuation Act, R.S., 1985, c.R-11, the Members of Parliament Retiring Allowances Act , R.S., 1985, c.M-5, and that portion of pension payable to the Canada Pension Plan Act, R.S., 1985, c.C-8. Former Public Servant in Receipt of a Pension As per the above definitions, is the Bidder a FPS in receipt of a pension?Yes( ) No( ) If so, the Bidder must provide the following information, for all FPS in receipt of a pension, as applicable: a. b. name of former public servant; date of termination of employment or retirement from the Public Service. By providing this information, Bidders agree that the successful Bidder's status, with respect to being a former public servant in receipt of a pension, will be reported on departmental websites as part of the published proactive disclosure reports in accordance with Contracting Policy Notice: 2012-2 and the Guidelines on the Proactive Disclosure of Contracts. Work Force Reduction Program Is the Bidder a FPS who received a lump sum payment pursuant to the terms of a work force adjustment directive? Yes ( ) No ( ) If so, the Bidder must provide the following information: a. b. c. d. e. f. g. name of former public servant; conditions of the lump sum payment incentive; date of termination of employment; amount of lump sum payment; rate of pay on which lump sum payment is based; period of lump sum payment including start date, end date and number of weeks; number and amount (professional fees) of other contracts subject to the restrictions of a work force adjustment program. For all contracts awarded during the lump sum payment period, the total amount of fees that may be paid to a FPS who received a lump sum payment is $5,000, including Applicable Taxes. Page 54 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 1.4 STATUS AND AVAILABILITY OF RESOURCES The Bidder certifies that, should it be awarded a contract as a result of the bid solicitation, every individual proposed in its bid will be available to perform the Work as required by Canada's representatives and at the time specified in the bid solicitation or agreed to with Canada's representatives. If, for reasons beyond its control, the Bidder is unable to provide the services of an individual named in its bid, the Bidder may propose a substitute with similar qualifications and experience. The Bidder must advise the Contracting Authority of the reason for the substitution and provide the name, qualifications and experience of the proposed replacement. For the purposes of this clause, only the following reasons will be considered as beyond the control of the Bidder: death, sickness, maternity and parental leave, retirement, resignation, dismissal for cause or termination of an agreement for default. If the Bidder has proposed any individual who is not an employee of the Bidder, the Bidder certifies that it has the permission from that individual to propose his/her services in relation to the Work to be performed and to submit his/her résumé to Canada. The Bidder must, upon request from the Contracting Authority, provide a written confirmation, signed by the individual, of the permission given to the Bidder and of his/her availability. _______________ Signature 1.5 _________ Date EDUCATION AND EXPERIENCE A3010T (2010-08-16) The Bidder certifies that all the information provided in the résumés and supporting material submitted with its bid, particularly the information pertaining to education, achievements, experience and work history, has been verified by the Bidder to be true and accurate. Furthermore, the Bidder represents and warrants that every individual proposed by the Bidder for the requirement is capable of performing the Work described in the resulting Contract. Page 55 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 6 - SECURITY, FINANCIAL AND OTHER REQUIREMENTS 1. SECURITY REQUIREMENT 1. The following conditions shall be met within ninety (90) days after contract award. 2. a. the Bidder shall hold a valid organization security clearance as indicated in Part 7 Resulting Contract Clauses; b. the Bidder's proposed individuals requiring access to classified or protected information, assets or sensitive work site(s) must meet the security requirement as indicated in Part 7 Resulting Contract Clauses; c. the Bidder shall provide the name of all individuals who will require access to classified or protected information, assets or sensitive work sites. 2. Canada will not delay the award of any contract to allow bidders to obtain the required clearance. 3. For additional information on security requirements, bidders should consult the "Security Requirements for PWGSC Bid Solicitations - Instructions for Bidders" (http://www.tpsgc-pwgsc.gc.ca/app-acq/lc-pl/lc-pl-eng.html#a31) document on the Departmental Standard Procurement Documents Web site. FINANCIAL CAPABILITY A9033T (2012-07-16) 1. Financial Capability Requirement: The Bidder must have the financial capability to fulfill this requirement. To determine the Bidder's financial capability, the Contracting Authority may, by written notice to the Bidder, require the submission of some or all of the financial information detailed below during the evaluation of bids. The Bidder must provide the following information to the Contracting Authority within fifteen (15) working days of the request or as specified by the Contracting Authority in the notice: a. Audited financial statements, if available, or the unaudited financial statements (prepared by the Bidder's outside accounting firm, if available, or prepared in-house if no external statements have been prepared) for the Bidder's last three fiscal years, or for the years that the Bidder has been in business if this is less than three years (including, as a minimum, the Balance Sheet, the Statement of Retained Earnings, the Income Statement and any notes to the statements). Page 56 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 b. If the date of the financial statements in (a) above is more than five months before the date of the request for information by the Contracting Authority, the Bidder must also provide, unless this is prohibited by legislation for public companies, the last quarterly financial statements (consisting of a Balance Sheet and a year-to-date Income Statement), as of two months before the date on which the Contracting Authority requests this information. c. If the Bidder has not been in business for at least one full fiscal year, the following must be provided: i. the opening Balance Sheet on commencement of business (in the case of a corporation, the date of incorporation); and ii. the last quarterly financial statements (consisting of a Balance Sheet and a year-to-date Income Statement) as of two months before the date on which the Contracting Authority requests this information. d. A certification from the Chief Financial Officer or an authorized signing officer of the Bidder that the financial information provided is complete and accurate. e. A confirmation letter from all of the financial institution(s) that have provided short-term financing to the Bidder outlining the total of lines of credit granted to the Bidder and the amount of credit that remains available and not drawn upon as of one month prior to the date on which the Contracting Authority requests this information. f. A detailed monthly Cash Flow Statement covering all the Bidder's activities (including the requirement) for the first two years of the requirement that is the subject of the bid solicitation, unless this is prohibited by legislation. This statement must detail the Bidder's major sources and amounts of cash and the major items of cash expenditures on a monthly basis, for all the Bidder's activities. All assumptions made should be explained as well as details of how cash shortfalls will be financed. g. A detailed monthly Project Cash Flow Statement covering the first two years of the requirement that is the subject of the bid solicitation, unless this is prohibited by legislation. This statement must detail the Bidder's major sources and amounts of cash and the major items of cash expenditures, for the requirement, on a monthly basis. All assumptions Page 57 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 made should be explained as well as details of how cash shortfalls will be financed. 2. If the Bidder is a joint venture, the financial information required by the Contracting Authority must be provided by each member of the joint venture. 3. If the Bidder is a subsidiary of another company, then any financial information in 1. (a) to (f) above required by the Contracting Authority must be provided by the ultimate parent company. Provision of parent company financial information does not satisfy the requirement for the provision of the financial information of the Bidder, and the financial capability of a parent cannot be substituted for the financial capability of the Bidder itself unless an agreement by the parent company to sign a Parental Guarantee, as drawn up by Public Works and Government Services Canada (PWGSC), is provided with the required information. 4. Financial Information Already Provided to PWGSC: The Bidder is not required to resubmit any financial information requested by the Contracting Authority that is already on file at PWGSC with the Contract Cost Analysis, Audit and Policy Directorate of the Policy, Risk, Integrity and Strategic Management Sector, provided that within the above-noted time frame: a. the Bidder identifies to the Contracting Authority in writing the specific information that is on file and the requirement for which this information was provided; and b. the Bidder authorizes the use of the information for this requirement. It is the Bidder's responsibility to confirm with the Contracting Authority that this information is still on file with PWGSC. 5. Other Information: Canada reserves the right to request from the Bidder any other information that Canada requires to conduct a complete financial capability assessment of the Bidder. 6. Confidentiality: If the Bidder provides the information required above to Canada in confidence while indicating that the disclosed information is confidential, then Canada will treat the information in a confidential manner as permitted by the Access to Information Act, R.S., 1985, c. A-1, Section 20(1) (b) and (c). 7. Security: In determining the Bidder's financial capability to fulfill this requirement, Canada may consider any security the Bidder is capable of providing, at the Bidder's sole expense (for example, an irrevocable letter of credit Page 58 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 from a registered financial institution drawn in favour of Canada, a performance guarantee from a third party or some other form of security, as determined by Canada). 3. CONTROLLED GOODS PROGRAM A9130T (2011-05-16) 1. As the resulting contract will require the production of or access to controlled goods that are subject to the Defence Production Act, R.S. 1985, c. D-1, bidders are advised that within Canada only persons who are registered, exempt or excluded under the Controlled Goods Program (CGP) are lawfully entitled to examine, possess or transfer controlled goods. Details on how to register under the CGP are available at: Controlled Goods Program and registration is carried out as follows: a. When the bid solicitation includes controlled goods information or technology, the Bidder must be registered, exempt or excluded under the CGP before receiving the bid solicitation. Requests for technical data packages or specifications related to controlled goods should be made in writing to the Contracting Authority identified in the bid solicitation and must contain the CGP registration number or written proof of exemption or exclusion of the Bidder and of any other person to whom the Bidder will give access to the controlled goods. b. When the bid solicitation does not include controlled goods information or technology but the resulting contract requires the production of or access to controlled goods, the successful Bidder and any subcontractor who will be producing or accessing controlled goods must be registered, exempt or excluded under the CGP before examining, possessing or transferring controlled goods. c. When the successful Bidder and any subcontractor proposed to examine, possess or transfer controlled goods are not registered, exempt or excluded under the CGP at time of contract award, the successful Bidder and any subcontractor must, within seven (7) working days from receipt of written notification of contract award, ensure that the required application(s) for registration or exemption are submitted to the CGP. No examination, possession or transfer of controlled goods must be performed until the successful Bidder has provided proof, satisfactory to the Contracting Authority, that the successful Bidder and any subcontractor are registered, exempt, or excluded under the CGP. Failure to provide proof, satisfactory to the Contracting Authority, that the successful Bidder and any subcontractor are registered, exempt or Page 59 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 excluded under the CGP, within thirty (30) days from receipt of written notification of contract award, will be considered a default under the resulting contract except to the extent that Canada is responsible for the failure due to delay in processing the application. 2. 4. Bidders are advised that all information on the Application for Registration (or exemption) Form will be verified and errors or inaccuracies may cause significant delays and/or result in denial of registration or exemption. INSURANCE REQUIREMENTS G1007T (2011-05-16) The Bidder must provide a letter from an insurance broker or an insurance company licensed to operate in Canada stating that the Bidder, if awarded a contract as a result of the bid solicitation, can be insured in accordance with the Insurance Requirements specified in Annex "C". If the information is not provided in the bid, the Contracting Authority will so inform the Bidder and provide the Bidder with a time frame within which to meet the requirement. Failure to comply with the request of the Contracting Authority and meet the requirement within that time period will render the bid non-responsive. Page 60 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PART 7 - RESULTING CONTRACT CLAUSES The following clauses and conditions apply to and form part of any contract resulting from the bid solicitation. 1. 2. 3. REQUIREMENT 1.1 The Contractor must perform all of the Work as set forth in the Contract and Statement of Work at Annex "A". 1.2 The Contractor must achieve the Mandatory Inuit Benefits for each Contract Year, including any exercised Option Period(s), as set forth at Annex "D" and Statement of Work at Annex "A". 1.3 Indefinite Quantity (IQ) Task Authorizations (TA). A portion of the Work to be performed under the Contract will be on an "as and when requested basis" using an IQ Task Authorization as set forth at Annex "E". The Work described in the IQ Task Authorization must be in accordance with the scope of the Contract. CARE CUSTODY AND CONTROL 2.1. The Contractor shall have complete care, custody and control of the Work and shall direct and supervise the Work so as to ensure compliance with the Contract. The Contractor shall have the overall control of the NWS worksites and shall be responsible for for co-ordination of all worksite activity and for management of all worksites health and safety policies, standards, directives, protocols, workers compensation, labour legislation and other requirements specified in the Statement of Work. 2.2 Full care, custody and control of the NWS shall transfer to the Contractor during the Transition-In Period. Following transfer to the Contractor, Canada shall not assume nor be deemed to have care, custody or control at any time. STANDARD CLAUSES AND CONDITIONS All clauses and conditions identified in the Contract by number, date and title are set out in the Standard Acquisition Clauses and Conditions Manual (http://sacc.pwgsc.gc.ca/sacc/index-e.jsp) issued by Public Works and Government Services Canada, and apply to and form part of the Contract. 3.1 General Conditions 1031-2 (2012-07-16) Contract Cost Principles Page 61 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2035 (2013-06-27), General Conditions - Higher Complexity - Services, as amended 3.2 Supplemental General Conditions 4001 (2013-01-28) - Hardware Purchase, Lease and Maintenance. 4002 (2010-08-16) - Software Development or Modification Services 4003 (2010-08-16) - Licensed Software 4007 (2010-08-16) - Canada to own Intellectual Property Rights in Foreground Information. 3.3 Amendments to General Conditions 3.3.1 2035 (2013-06-27), General Conditions - Higher Complexity - Services is amended to add the following paragraph 9 to 2035 05: 1. Despite inspection and acceptance of the Work by or on behalf of Canada and without restricting any other provision of the Contract or any condition, warranty or provision imposed by law, the Contractor warrants that, for twelve (12) months (or any other period stated in the Contract), the Work will be free from all defects in design, material or workmanship, and will conform to the requirements of the Contract. The warranty period begins on the date of delivery, or if acceptance takes place at a later date, the date of acceptance. 2. In the event of a defect or non-conformance in any part of the Work during the warranty period, the Contractor, at the request of Canada to do so, must as soon as possible repair, replace or otherwise make good at its own option and expense the part of the Work found to be defective or not in conformance with the requirements of the Contract. 3. The Work or any part of the Work found to be defective or non-conforming will be returned to the Contractor's plant for replacement, repair or making good. However, when in the opinion of Canada it is not expedient to remove the Work from its location, the Contractor must carry out any necessary repair or making good of the Work at that location. In such cases, the Contractor will be responsible for all Costs (including travel and living expenses) incurred in so doing, Canada will not reimburse these Costs. 4. The Contractor must pay the transportation cost associated with returning the Work or any part of the Work to the Contractor's plant pursuant to subsection 3. The Contractor must also pay the transportation cost Page 62 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 associated with forwarding the replacement or returning the Work or part of the Work when rectified to the delivery point specified in the Contract or to another location directed by Canada. 5. The Contractor must remedy all data and reports pertaining to any correction or replacement under this section, including revisions and updating of all affected data, manuals, publications, software and drawings called for under the Contract, at no cost to Canada. 6. If the Contractor fails to fulfill any obligation described in this section within a reasonable time of receiving a notice, Canada will have the right to remedy or to have remedied the defective or non-conforming work at the Contractor's expense. If Canada does not wish to correct or replace the defective or non-conforming work, an equitable reduction will be made in the Contract Price. 7. The warranty period is automatically extended by the duration of any period or periods where the Work is unavailable for use or cannot be used because of a defect or non-conformance during the original warranty period. The warranty applies to any part of the Work repaired, replaced or otherwise made good pursuant to subsection 2, for the greater of: a. b. 4. the warranty period remaining, including the extension, or ninety (90) days or such other period as may be specified for that purpose by agreement between the Parties. SECURITY REQUIREMENTS 4.1 The Contractor must, at all times during the performance of the Contract, hold a valid Facility Security Clearance at the level of SECRET, with approved Document Safeguarding and Production Capabilities at the level of SECRET, issued by the Canadian Industrial Security Directorate (CISD), Public Works and Government Services Canada (PWGSC) as well as Communications-Electronic Security (COMSEC) account at the level of SECRET, issued by the Communications Security Establishment Canada (CSEC). 4.2 This contract includes access to controlled goods. Prior to access, the contractor must be registered in the Controlled Goods Program of Public Works and Government Services Canada. 4.3 The Contractor personnel requiring access to sensitive work site(s) must EACH hold a valid RELIABILITY STATUS, granted or approved by CISD/PWGSC. Page 63 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Until the security screening of the Contractor personnel required by this Contract has been completed satisfactorily by the CISD, PWGSC, the Contractor personnel MAY NOT ENTER sites without an escort. 4.4 The Contractor personnel requiring access to PROTECTED information, assets or sensitive work site(s) must EACH hold a valid personnel security screening at the level of SECRET, granted or approved by the CISD, PWGSC. Until the security screening of the Contractor personnel required by this Contract has been completed satisfactorily by the Canadian Industrial Security Directorate, Public Works and Government Services Canada, the Contractor personnel MAY NOT HAVE ACCESS to PROTECTED information or assets, and MAY NOT ENTER sites where such information or assets are kept, without an escort. 4.5 The Contractor personnel requiring access to CLASSIFIED information, assets or sensitive work site(s) must be a permanent resident of Canada or a citizen of Canada or the United States of America and must EACH hold a valid personnel security screening at the level of SECRET, granted or approved by CISD/PWGSC.Until the security screening of the Contractor personnel required by this Contract as been completed satisfactorily by the Canadian Industrial Security Directorate, Public Works and Government Services Canada, the Contractor personnel MAY NOT HAVE ACCESS to CLASSIFIED information or assets, and MAY NOT ENTER sites where such information or assets are kept, without an escort. 4.6 The Contractor personnel requiring access to FOREIGN CLASSIFIED information, assets or sensitive work site(s) must be a permanent resident of Canada or a citizen of Canada or the United States of America and must EACH hold a valid personnel security screening at the level of SECRET, granted or approved by CISD/PWGSC. Until the security screening of the Contractor personnel required by this Contract has been completed satisfactorily by the Canadian Industrial Security Directorate, Public Works and Government Services Canada, the Contractor personnel MAY NOT HAVE ACCESS to CLASSIFIED information or assets, and MAY NOT ENTER sites where such information or assets are kept, without an escort. 4.7 The Contractor personnel requiring access to COMSEC information/assets must be citizens of Canada, hold a valid security clearance commensurate with the information/assets that will be accessed, have a need-to-know and have undergone a COMSEC briefing and signed a COMSEC Briefing certificate. Access by foreign nationals or resident aliens must be approved by the Head IT Security Client Services at CSEC on a case-by-case basis. Page 64 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 4.8 The Contractor MUST NOT utilize its Information Technology systems to electronically process, produce or store any sensitive CLASSIFIED information until CISD/PWGSC has issued written approval. After approval has been granted, these tasks may be performed at the level of SECRET. 4.9 Subcontracts which contain security requirements are NOT to be awarded without the prior written permission of CISD/PWGSC. 4.10 The Contractor must comply with the provisions of the: (a) Security Requirements Check List and security guide (if applicable), attached at Annex G; (b) Industrial Security Manual (latest edition) and the Industrial COMSEC Material Control Manual (ICMCM), issued through CISD/PWGSC. NOTE: Keying material and associated devices bearing (or intended to bear) the caveat, "CRYPTO", are subject to special safeguards at all times, whether: in bulk storage; in custody at user locations; in current use; or awaiting destruction. Keying Material must be stored in a locked, approved security container, in an area protected by security guards or by an intrusion- detection system when left unattended by COMSEC account personnel or authorized users. 5. TERM OF CONTRACT: 5.1 Term of the Contract a) The term of the Contract is from date of Contract award to March 31, 2019 inclusive, subject to the exercise of any options provided for herein and a Transition-Out Period, if required, in which case, the term of the Contract shall also include the Option Period(s) and Transition-Out Period (as applicable). b) The Transition-In start date (the date upon which the Contractor must start Transition-In) is April 1, 2014. c) The Operation and Maintenance start date (the date upon which the Contractor must start Operations and Maintenance) is October 1, 2014. d) The Transition-Out start date (the date upon which the Contractor must start Transition-Out) is April 1, 2019 unless Canada exercises the Option Period(s) provided for herein. If Option Period 1 is exercised, the Page 65 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Transition-Out start date is April 1, 2022, and, if the Option Period 2 is exercised, the Transition-Out start date is April 1, 2024. Should any further Contract extensions occur, Canada will adjust the Transition-Out start date accordingly. 5.2 Option to Extend the Contract The Contractor grants to Canada the irrevocable option to extend the term of the Contract, at Canada's sole discretion, for two (2) additional option periods under the same terms and conditions (each an "Option Period" and collectively, the "Option Periods"). Option Period 1 will be for three (3) years and Option Period 2 will be for two (2) years. The Contractor agrees that, for any extension of the Contract, it will be paid in accordance with the applicable provisions as set out in the Basis of Payment. Canada may exercise its options at any time by sending a written notice to the Contractor ninety (90) days prior to the date upon which Transition-Out would begin. The option(s) may only be exercised by the Contracting Authority, and will be evidenced for administrative purposes only, through a contract amendment. 6. AUTHORITIES FOR CANADA; CONTRACTOR'S REPRESENTATIVE 6.1 Contracting Authority For the purposes of this Contract, the Contracting Authority is: Public Works and Government Services Canada Defence and Major Projects Sector North Warning System Office 455 Blvd. de la Carriére Gatineau, Québec (Sector Hull) K1A 9K2 Attention.: Telephone.: E-mail address: Nancy Morin (819) 939-5031 Nancy.Morin@pwgsc.gc.ca The Contracting Authority (or delegated representative) is responsible for the management of the Contract and any changes to the Contract must be authorized in writing by the Contracting Authority. The Contractor must not perform work in Page 66 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 excess of or outside the scope of the Contract based on verbal or written requests or instructions from anybody other than the Contracting Authority. 6.2 Project Authority For the purposes of this Contract, the Project Authority is: Department of National Defence Director Aerospace Equipment Program Management Radar and Communication System (DAEPM R&CS) 455 Blvd. de la Carriére Gatineau, Québec (Sector Hull) K1A 9K2 Attention.: Telephone.: Lieutenant-Colonel A. Tupper 819 939-4987 The Project Authority (or delegated representative) is the representative of the department or agency for whom the Work is being carried out under the Contract and is responsible for all matters concerning the technical content of the Work under the Contract. The Project Authority is also the Inspection Authority. Technical matters may be discussed with the Project Authority; however, the Project Authority has no authority to authorize changes to the scope of the Work. Changes to the scope of the Work can only be made through a contract amendment issued by the Contracting Authority. 6.3 Procurement Authority For the purposes of this Contract, the Procurement Authority is: Department of National Defence Director Aerospace Procurement (DAP-7) Radar and Communications Systems 455 Blvd. de la Carriére Gatineau, Québec (Sector Hull) K1A 9K2 Attention.: Telephone.: DAP 7-2-2 819 939-4916 The Procurement Authority is the representative of the department or agency whom is responsible for IQ matters under the Contract. The Procurement Page 67 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Authority is responsible for the implementation of IQs and approval Government Furnished Equipment and processes required for the administration of the Contract. The Contractor may discuss administrative matters identified in the Contract with the Procurement Authority however the Procurement Authority has no authority to authorize changes to the scope of the Work. Changes to the scope of Work can only be made through a contract amendment issued by the Contracting Authority. 6.4 Contractor's Representative For the purposes of this Contract, the Contractor's Representative is: Name: _________ Title: _________ Address: __________ Telephone: ___-___-_____ Facsimile: ___-___-_____ E-mail address: ____________ If the Contractor is a joint venture, it is the responsibility of the parties to the joint venture to keep the other parties informed. Canada assumes no obligation with respect thereto. 7. PAYMENT 7.1 Basis of Payment In consideration of the performance of the Work in accordance with the Contract, the Contractor will be paid in accordance with the Basis of Payment, Annex "B". 7.2 Profit in the Case of a Contract Amendment The Contractor acknowledges and agrees that the profit included in the price of any Work added to the Contract by amendment will not exceed the profit percentage provided in the Tabular Format Spreadsheet and the amounts detailed in the Basis of Payment for the Contract Year in which the Contractor is entitled to invoice for the Work. 7.3 Method of Payment (a) For the Operation and Maintenance Phase: Page 68 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Contractor will be paid on a monthly basis for Work delivered in accordance with each section of the Statement of Work in accordance with the Basis of Payment, Annex B. Where Work in any given month is not delivered as required, the monthly payment will be prorated to reflect the percentage of the total Work, which, in Canada's opinion, has been actually delivered during the month. (b) For the Transition-In Phase: The Contractor will be paid in accordance with the ceiling price indicated in the Basis of Payment at Annex B. (c) (d) For the Transition-Out Phases: (i) The monthly amount payable will be in accordance with the firm lot price indicated in the Basis of Payment, Annex B for the specific month of the Transition-Out Phase. (ii) If the Transition-Out commencement date is adjusted as a result of the exercise of an Option Period or the term of the Contract is other wise extended, the monthly billing rates for the final Contract Year will apply until the Transition-Out Phase actually commences. For the IQ Tasks: Firm or ceiling prices negotiated by the Procurement Authority, and/or the Contracting Authority, as applicable prior to the work being authorized, or subject to a limitation of expenditure, costs reasonably and properly incurred, as determined by government audit in accordance with the rates and profits detailed in the Basis of Payment, Annex B. (e) For the Payments for Variations in Quantities (VIQ): When it is determined, in accordance with the Basis of Payment, that the Contractor is to make payment to Canada as a result of changes in the quantities of Work required under the Contract from the estimated quantities, the Contractor shall include the amount as a credit on the progress claim for the month immediately following the completion of the VIQ process. Any amount due to Canada upon completion of the Contract shall be deducted by the Contractor from the progress claim submitted for the final month of the Contract, with any excess amounts being paid by cheque. Page 69 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (f) For the Performance Incentive Fee (PIF): The Performance Incentive Fee (PIF), if any, is payable after the end of the performance period to which it relates, and will be paid 30 days after the PIF Board's record of decision. 8. INVOICING INSTRUCTIONS 8.1 T1204 - Invoicing Instructions 1. Pursuant to paragraph 221(1)(d) of the Income Tax Act, R.S.C. 1985, c.1 (5th Supp.), payments made by departments and agencies to contractors under applicable services contracts (including contracts involving a mix of goods and services) must be reported on a T1204 Government Service Contract Payments slip. 2. To enable departments and agencies to comply with this requirement, the Contractor must provide the following information with its first invoice: 3. 8.2 (a) the legal name of the Contractor, i.e. the legal name associated with its business number or Social Insurance Number (SIN), as well as its address and postal code; (b) the status of the Contractor, i.e. an individual, a sole proprietorship, a corporation, or a partnership; (c) the business number of the Contractor if the Contractor is a corporation or a partnership and the SIN if the Contractor is an individual or a sole proprietorship. In the case of a partnership, if the partnership does not have a business number, the partner who has signed the Contract must provide its SIN; (d) in the case of a joint venture, the business number of all parties to the joint venture who have a business number or their SIN if they do not have a business number. If the information includes a SIN, the information should be provided in a separate envelope marked "PROTECTED" and attached to the invoice. Firm Price Activities Page 70 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Invoicing for the Operation and Maintenance Phase, the Transition-Out Phase, the Variation in Quantities (VIQ) and the Performance Incentive Fee (PIF), if any, will be as follows: The Contractor will be paid no more frequently than monthly, unless otherwise agreed to by all parties. Payment will be made provided that: 1. 2. A copy of all deliverables has been provided to the Contracting Authority. The Contractor must submit a claim for payment using form PWGSCTPSGC 1111, Claim for progress Payment. The following details must be included: a. all information required on form PWGSC-TPSGC 1111; b. all applicable information detailed under the section entitled "Invoice Submission" of the general conditions; c. amount claimed for the preceding month broken down by SOW section and by Contract Line Item of the Basis of Payment; d. a breakdown of the monthly and running totals for each Section; e. holdback, if any f. Applicable sales tax. 3. The Contractor must prepare and certify one original and two (2) copies of the claim on form PWGSC-TPSGC 1111, and forward it to the Procurement Authority identified under the section entitled "Authorities" of the Contract for appropriate certification after inspection and acceptance of the Work takes place. The Procurement Authority will then forward the original and two (2) copies of the claim to the Contracting Authority, if applicable, for certification and onward submission to the Payment Office for the remaining certification and payment action. 4. The Contractor must not submit claims until all work identified in the claim is completed. 5. Progress payments shall be regarded as interim payments only. The Minister shall have the right to conduct interim or final cost/time verifications or audits and to make adjustments from time to time during the performance of the Work. Any overpayments resulting from such progress payments or otherwise the Contractor shall promptly refund to Canada. 8.3 For IQ Tasks, Transition-In and the Management Value Incentive Program Page 71 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Payment on completion/delivery, milestone payments, progress payments or a combination of one or more will be negotiated by the Contracting Authority prior to issuance of the task and, as applicable, will be incorporated into each IQ Task Authorization, if any. i) For Payment on Completion/Delivery: Canada will pay the Contractor upon completion and delivery of all of the Work in accordance with the payment provisions of the Contract if: ii) a. an accurate and complete invoice and any other documents required by the Contract have been submitted in accordance with the invoicing instructions provided in the Contract; b. all such documents have been verified by Canada; c. the Work delivered has been inspected and accepted by Canada. For Milestones Payment: 1. Canada will make milestone payments in accordance with the Schedule of Milestones detailed in the Contract and the payment provisions of the Contract, up to ________ percent of the amount claimed and approved by Canada if: a. an accurate and complete claim for payment using form PWGSC-TPSGC 1111, Claim for Progress Payment, and any other document required by the Contract have been submitted in accordance with the invoicing instructions provided in the Contract; b. the total amount for all milestone payments paid by Canada does not exceed _____ percent of the total amount to be paid under the Contract; c. all the certificates appearing on form PWGSC-TPSGC 1111 have been signed by the respective authorized representatives; d. all work associated with the milestone and as applicable any deliverable required have been completed and accepted by Canada. Page 72 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2. iii) The balance of the amount payable will be paid in accordance with the payment provisions of the Contract upon completion and delivery of all Work required under the Contract if the Work has been accepted by Canada and a final claim for the payment is submitted. For Progress Claims Canada will make progress payments in accordance with the payment provisions of the Contract, no more than once a month, for cost incurred in the performance of the Work, up to _____ percent of the amount claimed and approved by Canada if: 1. A copy of all deliverables has been provided to the Contracting Authority. 2. The Contractor must submit a claim for payment using form PWGSCTPSGC 1111, Claim for Progress Payment. The following details must be included: (i) (ii) (iii) (iv) (v) (vi) all information required on form PWGSC-TPSGC 1111; all applicable information detailed under the section entitled "Invoice Submission" of the general conditions; amount claimed for the preceding month broken down by Work and by Contract Line Item of the Basis of Payment; a breakdown of the monthly and running totals for each Section; holdback, if any Applicable Sales Tax. Each claim must be supported by: a copy of the invoices, receipts, vouchers for all direct expenses, travel and living expenses. 3. The balance of the amount payable will be paid in accordance with the payment provisions of the Contract upon completion and delivery of all work required under the Contract if the Work has been accepted by Canada and a final claim for the payment is submitted. Page 73 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 4. The Contractor must prepare and certify one (1) original and two (2) copies of the claim on form PWGSC-TPSGC 1111, and forward it to the Procurement Authority identified under the section entitled "Authorities" of the Contract for appropriate certification after inspection and acceptance of the Work takes place. The Procurement Authority will then forward the original and two (2) copies of the claim to the Contracting Authority, if applicable, for certification and onward submission to the Payment Office for the remaining certification and payment action. 9. 5. The Contractor must not submit claims until all work identified in the claim is completed. 6. Progress payments shall be regarded as interim payments only. The Minister shall have the right to conduct interim or final cost/time verifications or audits and to make adjustments from time to time during the performance of the Work. Any overpayments resulting from such progress payments or otherwise the Contractor shall promptly refund to Canada. EXPENDITURE LIMITATION - CONTRACT 9.1 Firm Price Elements ($TBD) No increase in the liability of Canada or in the price of Work specified as "Firm Price" in the Basis of Payment, resulting from any design changes, modifications or interpretations of specifications, made by the Contractor, will be authorized or paid to the Contractor unless such changes, modifications or interpretations, have been approved, in writing, by the Contracting Authority, prior to their incorporation into the Work. The Contractor is obliged to complete the work required under the Contract within the firm price specified unless an increase is authorized by the Contracting Authority. 9.2 Limitation of Expenditure for the Estimated Overall Cost for all IQ Task Authorizations Canada's total liability to the Contractor under this Contract for all IQ Task Authorizations, inclusive of any revisions, shall not exceed $ 150,000,000, applicable sales tax extra. No increase in the total liability of Canada or in the price of the Work resulting from any design changes, modifications or interpretations of the specifications, Page 74 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 will be or paid to the Contractor unless such changes, modifications or interpretations, have been approved, in writing, by the Contracting Authority, prior to their incorporation into the Work. The Contractor is obliged to complete the work required under the Contract within the firm price specified unless an increase is authorized by the Contracting Authority. 9.3 Performance Incentive Fee ($TBD) Canada's liability under this Contract for Performance Incentive Fee as detailed in the Basis of Payment, Annex B, shall be limited to the amount approved by the Performance Incentive Fee Board (PIF Board) but shall not exceed in each Contract Year, $__TBD, applicables sales tax extra. 10. CERTIFICATIONS Compliance with the certifications specified in the Statement of Work and those provided by the Contractor in its bid is a condition of the Contract and subject to verification by Canada during the term of the Contract. If the Contractor does not comply with any certification or it is determined that any certification made by the Contractor in its bid is untrue, whether made knowingly or unknowingly, Canada has the right, pursuant to the default provision of the Contract, to terminate the Contract for default. 11. APPLICABLE LAWS The Contract must be interpreted and governed, and the relations between the parties determined, by the laws in force in the province of Ontario. 12. PRIORITY OF DOCUMENTS If there is a discrepancy between the wording of any documents that appear on the list, the wording of the document that first appears on the list has priority over the wording of any document that subsequently appears on the list. (a) (b) (c) (d) (e) (f) (g) Articles of Agreement; Annex "I", List of Definitions, Acronyms and Abbreviations; the Supplemental General Conditions, 4001 (2013-01-28) - Hardware Purchase, Lease and Maintenance. the Supplemental General Conditions 4007 (2010-08-16) - Canada to Own Intellectual Property in foreground Information; the Supplemental General Conditions 4002 (2010-08-16) Software Development or Modification Services; the Supplemental General Conditions 4003 (2010-08-16) Licensed Software; the General Conditions 2035 (2013-06-27) Higher Complexity Services; Page 75 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (h) (i) (j) (k) (l) (m) (n) (o) (p) (q) (r) 13. Annex "A", Statement of Work; Annex "D" Inuit Benefit Requirements; Annex "B", Basis of Payment; Annex "G", Security Requirements Check List; Annex "C", Insurance Requirements; Annex "E", Indefinite Quantities (IQ) Tasks; Annex "F", Management and Control of the Performance Incentive Fee; Annex "J", Management Incentive Program; Annex "H", DND 626 Task Authorization Form Annex “K”, Federal Contractors Program for Employment Equity- Certification; and The Contractor's Bid dated _________________ DEFENCE CONTRACT The Contract is a defence contract within the meaning of the Defence Production Act, R.S.C. 1985, c. D-1, and must be governed accordingly. 14. 15. INSURANCE REQUIREMENTS 14.1 The Contractor must comply with the insurance requirements specified in Annex "C". 14.2 The Contractor is responsible for deciding if additional insurance coverage is necessary to fulfill its obligations under the Contract and to ensure compliance with any applicable law. Any additional insurance coverage is at the Contractor's expense, and for its own benefit and protection. 14.3 The Contractor must forward to the Contracting Authority within ten (10) days after the date of award of the Contract, a Certificate of Insurance evidencing the insurance coverage and confirming that the insurance policy complying with the requirements is in force. Coverage must be placed with an Insurer licensed to carry out business in Canada. The Contractor must, if requested by the Contracting Authority, forward to Canada a certified true copy of all applicable insurance policies. REPRESENTATIONS AND WARRANTIES The Contractor has made statements in its proposal that has resulted in the award of this Contract in relation to its experience and expertise. The Contractor represents and warrants that all such statements are true and acknowledges that Canada has relied on such statements in awarding this Contract to the Contractor. The Contractor further represents and warrants that it has, and at all times during the term of the Contract will Page 76 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 have, the skills, qualifications, expertise and experience necessary to perform and manage the Work in accordance with this Contract. 16. LIMITATION OF LIABILITY - N0002C (2008-05-12) 16.1 This section applies despite any other provision of the Contract and replaces the section of the general conditions entitled "Liability". Any reference in this section to damages caused by the Contractor also includes damages caused by its employees, as well as its subcontractors, agents, and representatives, and any of their employees. 16.2 Whether the claim is based in contract, tort, or another cause of action, the Contractor's liability for all damages suffered by Canada caused by the Contractor's performance of or failure to perform the Contract is limited to $50,000,000. This limitation of the Contractor's liability does not apply to: a. b. 16.3 17. any infringement of intellectual property rights; or any breach of warranty obligations. The Contractor agrees to pay to Canada the amounts of all of Canada's losses, liabilities, damages, costs, and expenses resulting from any claim made by a third party relating to the Contract, including the complete costs of defending any legal action by a third party. The Contractor agrees that Canada is not required to have satisfied its liability to the third party before the Contractor is obliged to pay Canada in respect of that liability. The Contractor also agrees, if requested by Canada, to defend Canada against any third party claims. CONTROLLED GOODS PROGRAM 17.1 B4060C (2011-05-16) The Contract involves controlled goods as defined in the Schedule to the Defence Production Act. The Contractor must identify those controlled goods to the Department of National Defence. 17.2 A9131C (2011-05-16) 1. As the Contract requires production of or access to controlled goods that are subject to the Defence Production Act R.S. 1985, c. D-1, the Contractor and any subcontractor are advised that, within Canada, only persons who are registered, exempt or excluded under the Controlled Goods Program (CGP) are lawfully entitled to examine, possess or transfer Page 77 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 controlled goods. Details on how to register under the CGP are available at: Controlled Goods Program 2. When the Contractor and any subcontractor proposed to examine, possess or transfer controlled goods are not registered, exempt or excluded under the CGP at time of contract award, the Contractor and any subcontractor must, within seven (7) working days from receipt of written notification of the contract award, ensure that the required application(s) for registration or exemption are submitted to the CGP. No examination, possession or transfer of controlled goods must be performed until the Contractor has provided proof, satisfactory to the Contracting Authority, that the Contractor and any subcontractor are registered, exempt or excluded under the CGP. Failure of the Contractor to provide proof, satisfactory to the Contracting Authority, that the Contractor and any subcontractor are registered, exempt or excluded under the CGP, within thirty (30) days from receipt of written notification of contract award, will be considered a default under the Contract except to the extent that Canada is responsible for the failure due to delay in processing the application. 3. The Contractor and any subcontractor must maintain registration, exemption or exclusion from the CGP for the duration of the Contract and in any event for so long as they will examine, possess or transfer controlled goods. 18. 19. GOVERNMENT FURNISHED EQUIPMENT (GFE) / GOVERNMENT SUPPLIED MATERIAL (GSM) 18.1 Canada will make available to the Contractor, throughout the term of the Contract, the GFE/GSM specified in Section 8.G.1 of Annex A of the Statement of Work. 18.2 GFE/GSM detailed in Section 8.G.1 of Annex A of the Statement of Work are to be properly maintained by the Contractor in accordance with Article 23 Government Property of General Conditions 2035. 18.3 All GFE/GSM is to be used solely for performing Work related to the Operation and Maintenance of the North Warning System under the Contract or as otherwise authorized by the Contracting Authority. GOVERNMENT FURNISHED RESOURCES Page 78 of - de 165 20. Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 19.1 Canada will make available to the Contractor, throughout the term of the Contract, Government Furnished Resources in accordance with the terms of the applicable provisions of the Statement of Work relevant to each item. 19.2 Should the Government Furnished Resources not be available, then the Contractor shall, within two (2) working days, provide the Contracting Authority with an IQ proposal to provide an alternate Airlift plan to fulfill its obligations under the Contract. Should the Contractor not provide this, then Canada shall not be responsible from the failure of the Contractor to perform its obligations under this Contract. 19.3 All Government Furnished Resources is to be used solely for performing Work related to the Operation and Maintenance of the North Warning System under the Contract. The Government Furnished Resources is not to be used, unless authorized by the Contracting Authority, for any Work that is rejected by Canada or requires correction as directed by the Inspection Authority. Should the Contracting Authority authorize the use of Government Furnished Resources for Work that is rejected or requires correction, then such costs will be reimbursed by the Contractor to Canada. TABULAR FORMAT - DISCLOSURE OF INFORMATION - CONTRACTOR The spreadsheets/worksheets involved in the administration of the Contract contain information proprietary to ASC Group Inc. The Contractor agrees not to provide the spreadsheets / worksheets to the Contractor's personnel or to its subcontractors except on a "Need To Know" basis and will under no circumstances, distribute them outside of the Contractor's organization except to its subcontractors. The Contractor must ensure that all subcontractors are bound by these same terms and conditions regarding disclosure of information. 21. SUCCESSOR RIGHTS It is understood and agreed that if, during the terms of this Contract and any extension or renewal thereof, the Contractor incurs additional costs as a result of or arising out of any declaration, award, order or judgment by a labour board, tribunal or similar body or by a court of competent jurisdiction dealing with successor rights, binding the Contractor to any collective agreement between any previous Contractor and any employee organization or trade union which applies, the Contractor shall bear full liability and hold the Crown harmless for any costs (including salary, pensions, benefits and other employer remuneration) directly or indirectly resulting from such ruling. 22. ACCESS TO WORK Page 79 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Contractor shall, upon receipt of a request from Canada, permit access to the Work at any time during working hours where any part of the Work is being carried out, to authorities referred to in Article 6, or its representatives, as necessary for the performance of their duties as they relate to the Contract. 23. CONSULTANTS AND OTHERS Canada may enter into separate arrangements with consultants, contractors or other parties to assist the Minister during the performance of this Contract. When such parties are assisting the Minister in the performance of this Contract or carrying out work, the Contractor shall: a. provide such parties with access to the Work, to the Contractor's employees (and its contractors, if applicable) and to all such necessary things and information related to the Work in order to enable these parties to carry out their obligations, in the same manner as the Contractor is required to provide access under Article 22 above; b. co-operate with such parties in the carrying out of their duties and obligations; c. co-ordinate and schedule the Work with the work of the other contractors and workers; d. participate with other contractors and workers in reviewing their schedules when directed to do so by the Contracting Authority.; e. where part of the Work is affected by or depends upon the work of other contractors or workers for its proper execution, promptly report to the Contracting Authority in writing and prior to proceeding with that part of the Work, any apparent deficiencies in such work. Failure by the Contractor to so report shall invalidate any claims against Canada by reason of the deficiencies in the work of other contractors or workers except those deficiencies that are not then reasonably discoverable; and f. carry out its duties for safety at the place of work in accordance with the applicable federal, provincial or territorial laws for safety at the place of work. The Contracting Authority is responsible for timely identification of the need for such access. 24. SHIPMENT OF HAZARDOUS MATERIALS D3010C (2012-07-16) Page 80 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 1. The Contractor must mark dangerous goods/hazardous products material which is classed as dangerous / hazardous as follows: a. b. 2. shipping container - in accordance with the Transportation of Dangerous Goods Act, 1992, c. 34; and immediate product container - in accordance with the Hazardous Products Act, R.S., 1985, c. H-3. The Contractor must provide bilingual Material Safety Data Sheets, indicating the NATO Stock Number as follows: a. two (2) hard copies: i. ii. one (1) copy to be enclosed with the shipment, and one (1) copy to be mailed to: National Defence Headquarters MGen George R. Pearkes Building 101 Colonel By Drive Ottawa, Ontario K1A 0K2 Attention: DSCO 5-4-2 b. 25. one (1) copy sent by email to the following address: MSDS-FS@FORCES.GC.CA in word processing format (i.e. MS Word or WordPerfect). 3. The Contractor will be responsible for any damages caused by improper packaging, labelling or carriage of goods/products. 4. The Contractor must ensure they adhere to all levels of regulations regarding dangerous goods/hazardous products as set forth by federal, provincial and municipal laws and by-laws. 5. The Contractor must contact the consignee (i.e. Supply Depot Traffic Section) at least 48 hours before shipping dangerous goods/hazardous products in order to schedule a receiving time. INSPECTION, AND ACCEPTANCE -D5328C (2007-11-30): The Project Authority is the Inspection Authority. All reports, deliverable items, documents, goods and all services rendered under the Contract are subject to inspection Page 81 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 by the Inspection Authority or its designated representative. Should any report, document, good or service not be in accordance with the requirements of the Statement of Work and to the satisfaction of the Inspection Authority, as submitted, the Inspection Authority will have the right to reject it or require its correction at the sole cost and expense of the Contractor, before recommending payment. 26. QUALITY PLAN D5402C (2012-07-16) No later 1 October 2015 the Contractor must submit for acceptance by the Department of National Defence (DND) a Quality Plan prepared according to the latest issue (at contract date) of ISO 10005:2005 "Quality management systems - Guidelines for quality plans". The Quality Plan must describe how the Contractor will conform to the specified quality requirements of the Contract and specify how the required quality activities are to be carried out, including quality assurance of subcontractors. The Contractor must include a traceability matrix from the elements of the specified quality requirements to the corresponding paragraphs in the Quality Plan. The documents referenced in the Quality Plan must be made available when requested by the Contracting Authority or DND. If the Quality Plan was submitted as part of the bidding process, the Contractor must review and, where appropriate, revise the submitted plan to reflect any changes in requirements or planning which may have occurred as a result of pre-contract negotiations. Upon acceptance of the Quality Plan by DND, the Contractor must implement the Quality Plan. The Contractor must make appropriate amendments to the Quality Plan throughout the term of the Contract to reflect current and planned quality activities. Amendments to the Quality Plan must be acceptable to DND. If the Contract includes the option for software design, development or maintenance of software, the Contractor must interpret the requirements of ISO 9001:2008 "Quality management systems - Requirements", according to the guidelines of the latest issue (at contract date) of ISO/IEC 90003:2004 "Software engineering - Guidelines for the application of ISO 9001:2000 to computer software". 27. ISO 9001:2008 Quality Management System - Requirements (Quality Assurance Code Q) D5540C (2010-08-16) In the performance of the Work, the Contractor must comply with the requirements of: ISO 9001:2008 - Quality management systems - Requirements, published by the Page 82 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 International Organization for Standardization (ISO), current edition at date of submission of Contractor's bid. It is not intended that the Contractor be registered to ISO 9001; however, the Contractor's quality management system must address all requirements appropriate to the scope of the Work. Only exclusions in accordance with clause 1.2 of ISO 9001 are acceptable. Assistance for Government Quality Assurance (GQA) The Contractor must provide the Quality Assurance Representative (QAR) with the accommodation and facilities required for the proper accomplishment of GQA and must provide any assistance required by the QAR for evaluation, verification, validation, documentation or release of product. The QAR must have the right of access to any area of the Contractor's or subcontractor's facilities where any part of the Work is being performed. The QAR must be afforded unrestricted opportunity to evaluate and verify Contractor conformity with quality system procedures and to validate product conformity with the requirements of the Contract. The Contractor must make available for reasonable use by the QAR the equipment necessary for all validation purposes. Contractor personnel must be made available for operation of such equipment as required. When the QAR determines that GQA is required at a subcontractor's facilities, the Contractor must provide for this in the purchasing document and forward copies to the QAR, together with relevant technical data as the QAR may request. The Contractor must notify the QAR of non-conforming product received from a subcontractor when the product has been subject to GQA. For the design, development or maintenance of software, the Contractor must interpret the requirements of ISO 9001:2008 "Quality management systems - Requirements", according to the guidelines of the latest issue (at contract date) of ISO/IEC 90003:2004 "Software engineering - Guidelines for the application of ISO 9001:2000 to computer software". 28. QUALITY ASSURANCE AUTHORITY (DEPARTMENT OF NATIONAL DEFENCE) - CANADIAN-BASED CONTRACTOR) D5510C (2012-07-16) All work is subject to Government Quality Assurance performed at the Contractor's or subcontractor's facility, and at the installation site, by the Director of Quality Assurance, or its designated Quality Assurance Representative (QAR). Director of Quality Assurance Page 83 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 National Defence Headquarters MGen George R. Pearkes Building 101 Colonel By Drive Ottawa, ON K1A 0K2 E-mail: ContractAdmin.DQA@forces.gc.ca Within forty-eight (48) hours of Contract award, the Contractor must contact the QAR. The name, location and phone number of the QAR can be obtained from the nearest National Defence Quality Assurance Region (NDQAR) listed below: · · · · · · · · · · · Atlantic - Halifax 902-427-7224 or 902-427-7150 Québec - Montreal 514-732-4410 or 514-732-4477 Québec - Québec City 418-694-5998, ext. 5996 National Capital Region - Ottawa 613-996-1827 Ontario - Toronto 416-635-4404, ext. 6081 or 2754 Ontario - London 519-964-5757 Manitoba/Saskatchewan - Winnipeg 204-833-2500, ext. 6574 Alberta - Calgary 403-410-2320, ext. 3830 Alberta - Edmonton 780-973-4011, ext. 2276 British Columbia - Vancouver 604-225-2520, ext. 2460 British Columbia - Victoria 250-363-5662 The Contractor is responsible for performing, or having performed, all inspections and tests necessary to substantiate that the material or services provided conform to the requirements of the Contract. The Contractor must provide, at no additional cost, all applicable test data, all technical data, test pieces and samples as may reasonably be required by the QAR to verify conformity to the requirements of the Contract. The Contractor must forward at its expense such technical data, test data, test pieces and samples to such location as the QAR may direct. Quality control, inspection and test records that substantiate conformity to the specified requirements, including records of corrective actions, must be retained by the Contractor for three (3) years from the date of completion or termination of the Contract and must be made available to the QAR upon request. 29. RELEASE DOCUMENTS (DEPARTMENT OF NATIONAL DEFENCE) CANADIAN-BASED CONTRACTOR) D5606C (2012-07-16) Page 84 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Unless otherwise directed by the Department of National Defence (DND) Quality Assurance Authority, the signature of the DND Quality Assurance Representative on the release document is not required. Material must be released for shipment using either DND form CF 1280, Certificate of Release, Inspection and Acceptance, or a release document containing the same information. The Contractor must prepare the release document(s). For return of repair and overhaul material to the Canadian Forces Supply System Upgrade, use forms DND 2227/DND 2228 in lieu of DND form CF 1280. 30. RELEASE DOCUMENTS - DISTRIBUTION D5620C (2012-07-16) The Contractor must prepare the release documents in a current electronic format and distribute them as follows: a. b. c. d. e. f. g. One (1) copy mailed to consignee marked: "Attention: Receipts Officer"; Two (2) copies with shipment (in a waterproof envelope) to the consignee; One (1) copy to the Contracting Authority; One (1) copy to DAP 7-2-2 One (1) copy to the Quality Assurance Representative; One (1) copy to the Contractor; and For all non-Canadian contractors, one (1) copy to: DQA/Contract Administration National Defence Headquarters Mgen George R. Pearkes Building 101 Colonel By Drive Ottawa, ON K1A OK2 E-mail: ContractAdmin.DQA@forces.gc.ca. NOTE: For into-plane refuelling contracts b, c and d above are not required. Page 85 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 ANNEX "B" BASIS OF PAYMENT B1. In consideration of the provision of the Work detailed in the SOW, the Contractor will be paid in accordance with this Annex "B", Basis of Payment. 1.1 All prices are FOB including all delivery charges to destination, Canadian customs duties and excise taxes, if applicable, included. Applicable sales tax, excluded. a. Transition-In (Section 3 of the SOW) Effective 1 April 2014 - 30 Sept 2014, an IQ Task shall be generated for the Transition-in Work outlined in Section 3 of the SOW. The Contractor will be paid its costs reasonably and properly incurred to a ceiling price, subject to downward adjustment only. All payments are subject to government audit. Total Estimated Cost: $____________. b. Transition -Out (Section 4 of the SOW) For the Transition-Out Work, if any, outlined in Section 4 of the SOW, the Contractor shall be paid a firm monthly lot price as follows: 1 April 2019- 30 Sept 2019 FIRM MONTHLY LOT PRICE Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 FIRM PRICE: $ $ $ $ $ $ $ 1 April 2022- 30 Sept 2022 FIRM MONTHLY LOT PRICE Month 1 Month 2 Month 3 Month 4 $ $ $ $ or Page 86 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Month 5 Month 6 FIRM PRICE: $ $ $ 1 April 2024- 30 Sept 2024 FIRM MONTHLY LOT PRICE Month 1 Month 2 Month 3 Month 4 Month 5 Month 6 FIRM PRICE: $ $ $ $ $ $ $ or c. Management and Administration (Section 2 of the SOW) For the management and administration services outlined in Section 2 of the SOW, the Contractor will be paid the firm monthly lot price as follows: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) Page 87 of - de 165 $ $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 d. Operations Support (Section 5 of the SOW) For the operation and support services outlined in Section 5 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ $ OPTION 1, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) e. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Contractor Support (Section 6 of the SOW) For the support services outlined in Section 6 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Page 88 of - de 165 $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ OPTION 1, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE FIRM ANNUAL PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) f. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Fire Services (Section 7 of the SOW) For the fire services outlined in Section 7 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ FIRM ANNUAL PRICE $ $ $ OPTION 2, IF EXERCISED: YEAR FIRM Page 89 of - de 165 FIRM Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 MONTHLY LOT PRICE Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) g. $ $ ANNUAL PRICE $ $ Supply/Maintenance Processing (Section 8 of the SOW) For the supply and maintenance processing services outlined in Section 8 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) h. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Bulk Fuel (Section 9 of the SOW) For the bulk fuel services outlined in Section 9 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: Page 90 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ FIRM ANNUAL PRICE $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) i. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Airlift (Section 10 of the SOW) For the airlift services outlined in Section 10 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) OPTION 1, IF EXERCISED: Page 91 of - de 165 $ $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) j. FIRM ANNUAL PRICE $ $ $ $ Cargo Movement (Section 11 of the SOW) For the cargo movement services outlined in Section 11 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ OPTION 2, IF EXERCISED: Page 92 of - de 165 FIRM ANNUAL PRICE $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) k. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Vehicle and Mobile Support Equipment (Section 12 of the SOW) For the vehicle and mobile support equipment services outlined in Section 12 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ $ OPTION 1, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) l. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Radar, Communications and Ancillary Systems (Section 13 of the SOW) For the radar, communications and ancillary systems services outlined in Section 13 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: Page 93 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 FIRM MONTHLY LOT PRICE YEAR Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) FIRM ANNUAL PRICE $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ FIRM ANNUAL PRICE $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) m. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Facilities Management (Section 14 of the SOW) For the facilities management services outlined in Section 14 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM Page 94 of - de 165 FIRM Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ ANNUAL PRICE $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) n. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ System Sustainment (Section 15 of the SOW) For the system sustainment services outlined in Section 15 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 (1 Oct. 2014- 31 Mar. 2015) Year 2 (1 Apr. 2015- 31 Mar. 2016) Year 3 (1 Apr. 2016- 31 Mar. 2017) Year 4 (1 Apr. 2017- 31 Mar. 2018) Year 5 (1 Apr. 2018- 31 Mar. 2019) $ $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) Page 95 of - de 165 $ $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 o. Environmental Protection and Regulatory Compliance (Section 16 of the SOW) For the environmental protection and regulatory compliance outlined in Section 16 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 ( 1 Oct. 2014 - 31 Mar. 2015) Year 2 ( 1 Apr. 2015- 31 Mar. 2016) Year 3 ( 1 Apr. 2016 - 31 Mar. 2017) Year 4 ( 1 Apr. 2017 - 31 Mar. 2018 Year 5 ( 1 Apr. 2018 - 31 Mar. 2019) $ $ $ $ $ FIRM ANNUAL PRICE $ $ $ $ $ OPTION 1, IF EXERCISED: FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ $ $ $ OPTION 2, IF EXERCISED: Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) p. FIRM ANNUAL PRICE FIRM MONTHLY LOT PRICE YEAR $ $ $ $ Information Management (Section 17 of the SOW) For the information management services outlined in Section 17 of the SOW, the Contractor will be paid the firm, monthly lot price as follows: YEAR FIRM MONTHLY LOT PRICE Year 1 ( 1 Oct. 2014 - 31 Mar. 2015) Year 2 ( 1 Apr. 2015- 31 Mar. 2016) Year 3 ( 1 Apr. 2016 - 31 Mar. 2017) $ $ $ Page 96 of - de 165 FIRM ANNUAL PRICE $ $ $ Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Year 4 ( 1 Apr. 2017 - 31 Mar. 2018 Year 5 ( 1 Apr. 2018 - 31 Mar. 2019) $ $ $ $ OPTION 1, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 6 (1 Apr. 2019- 31 Mar. 2020) $ Year 7 (1 Apr. 2020- 31 Mar 2021) $ Year 8 (1 Apr. 2021- 31 Mar. 2022) $ FIRM ANNUAL PRICE $ $ $ OPTION 2, IF EXERCISED: YEAR FIRM MONTHLY LOT PRICE Year 9 (1 Apr. 2022- 31 Mar. 2023) Year 10 (1 Apr. 2023- 31 Mar. 2024) 1.2 $ $ FIRM ANNUAL PRICE $ $ VARIATIONS IN QUANTITY OF WORK (VIQ) For Variation in Quantity (VIQ), the following applies: 1.2.1. Fluctuations in Work When: a) The actual quantity of the services provided by the Contractor in any Contract Year differs from the estimated quantity indicated against the relevant line item (or items) in the SOW for that Year; and b) That difference does not result from a permanent change of the kind referred to in paragraph 1.2.2 below; and c) The actual quantity of the services provided by the Contractor represents plus or minus ten percent (10%) of the estimated quantity for the relevant line item (or line items) in the SOW for that Year; then, the price for that Year only will be adjusted (upwards or downwards) to account for the cost (calculated in accordance with paragraph 1.2.3 below) of that part of the Page 97 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 difference in the Work which the ten percent (10%) threshold described in c) applies. 1.2.2. Permanent Change in Condition When the actual quantity of the services provided by the Contractor in any Contract Year differs from the estimated quantity against the relevant line item (or items) in the SOW for that Year and the parties agree that the difference results from a permanent change in the conditions (for example, the number of systems requiring maintenance), and the change has not been incorporated into the Contract by formal amendment: a) The price of the Contract will be adjusted to take account of the actual cost of the increase or decrease in Work (calculated in accordance with paragraph 1.2.3 below) directly resulting from that difference during that Contract Year and for each remaining Contract Year. b) The revised estimated quantities indicated against the relevant line items in the SOW will be adjusted to reflect the increase or decreases referred to in paragraph (a) and will be used for the calculations of VIQ, if applicable, for the following Contract Year. 1.2.3. Calculation of Adjustment a) Within 21 days after the end of each Contract Year, the Contractor must provide the Contracting Authority with a VIQ Report; and b) The VIQ Report will compare the estimated quantities of each line item specified in the SOW with the actual quantities delivered. The analysis must be undertaken for each line item and be consistent with the Specific Resource Allocation List (SRAL) and the Tabular Format spreadsheets. Details to be provided are: (i) total labour hours worked; (ii) the relevant estimated quantity in respect of a full Contract Year (or where applicable, the relevant estimated quantity adjusted pro rata in respect of part of a Contract Year); (iii) the actual quantity delivered by the Contractor; Page 98 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 (iv) methods used by the Contractor to record the quantity of Work; (v) the variation in units between the estimated quantity and the actual quantity; (vi) the percentage by which the actual quantity varies from the estimated quantity; (vii) whether or not the variation is considered to be a permanent change in condition; (viii) the quantity of Work for which adjustment is claimed; (ix) the number of labour hours which that variation represents; (x) cost per unit of Work; (xi) the total proposed labour cost of the variation; and (xii) a breakdown of the total proposed material and equipment costs of the variation. c) Material and equipment costs must be included separately in the analysis of each line item for the purposes of this VIQ Report. d) For the purposes of determining the amount of the adjustment to the price for the fluctuations in Work for the past Contract Year, the quantity of Work will be determined by the difference between the actual quantity and the part of the relevant estimated quantity that exceeds plus or minus 10%, as is appropriate. For example, if the actual quantity performed is 80 units of work, and the relevant estimated quantity is 100 units, the difference which will form the basis of the adjustment will be 10 fewer units of work and if the actual quantity performed is 125 units and the relevant estimated quantity is 100 units, the difference which will form the basis of the adjustment will be 15 more units of work.) In all instances (whether more or less labour hours are incurred) the rates used to calculate the cost of said hours will be consistent with the Tabular Format worksheets. Adjustment will be made to account for actual material and equipment cost associated with the quantities calculated. Price adjustments will only be made when there is an Page 99 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 actual cost or savings as a result of the variation. Supporting documentation is required to substantiate any costs incurred. e) For the purposes of determining the amount of the adjustment in the Contract Price for a permanent change in condition for the Contract Years following the Contract Year for which the VIQ Report is submitted, the difference in the cost of the Work will be negotiated by the Contracting Authority and the Contractor, only when there is an actual cost or savings as a result of the variation, and based on the reasonable number of labour hours represented by that difference and the cost of such labour hours. In all instances, the rates used to calculate the cost of said hours will be consistent with the Tabular Format worksheets. The Contracting Authority and the Contractor will negotiate in good faith to reach agreement upon the number of labour hours and the amount of adjustment. f) In the event that the Contractor fails to deliver the VIQ Report required above within the required time or Canada considers the report to be materially inaccurate, the Contracting Authority will obtain an assessment of the actual quantities delivered by the Contractor from the Project Authority for the purposes of adjusting the Contract Price in accordance with this provision. 1.2.4 Canada's Analysis B2. a) Canada shall be entitled to carry out an analysis of the kind referred to in section 1.2.3 b) and for that purpose to carry out an audit of Contractor's records. b) If Canada considers that adjustments are necessary to amounts provided by the Contractor in the VIQ Report, the Contracting Authority will so advise the Contractor and provide its analysis to the Contractor. c) The parties will negotiate in good faith to determine the proper adjustments pursuant to section 1.2.3 above. INDEFINITE QUANTITIES (IQ) TASKS 2.1 Labour Rates Page 100 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Contractor will be paid the firm hourly rates inclusive of overheads and profit for IQ Task Authorization requirements related to but not included within the scope of Work. The Contractor shall indicate in its price proposals what portion of the Work, if any, will be completed using personnel for which the Contractor is being reimbursed under the Firm Price portion of the Contract (i.e. contributed labour). The level of effort associated with the contributed labour shall be specified in the Contractor's price proposal; however, the labour costs associated with this task will not be billable under the IQ Task Authorizations. Other costs associated with the work will be negotiated prior to the task being authorized. (eg: Travel and Living). The Work will be negotiated between the Procurement Authority and/or Contracting Authority (as applicable) and the Contractor as a firm price, or ceiling price subject to downward adjustment prior to the Work being authorized. FIRM HOURLY RATE CATEGORY Professional Engineer Engineer Engineering Technologist Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook / Chef Janitor Site supervisor Wildlife Monitor Unskilled Labourer Year 1 Year 2 Year 3 Year 4 Year 5 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: CATEGORY Professional Engineer Engineer Engineering Technologist Year 6 $ $ $ FIRM HOURLY RATE Year 7 $ $ $ $ $ $ Page 101 of - de 165 Year 8 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site supervisor Wildlife Monitor Unskilled Labourer $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ OPTION 2, IF EXERCISED: CATEGORY Professional Engineer Engineer Engineering Technologist Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site supervisor Wildlife Monitor Unskilled Labourer 2.2 $ $ $ FIRM HOURLY RATE Year 9 Year 10 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Overtime The Contractor shall not be reimbursed for costs incurred for any work in excess of a Normal Work Day unless authorized in writing in advance by the Procurement Authority and/or Contracting Authority (as applicable) and such costs are actually incurred by the Contractor. Page 102 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Contractor will be paid the firm hourly rates inclusive of overheads and profit for authorized overtime as follows: FIRM HOURLY RATE CATEGORY Professional Engineer Year 1 $ $ Engineering Technologist $ Drafting Technologist $ Project Coordinator $ Journeyman $ Apprentice $ Professional $ Skilled Labour $ Cook / Chef $ Janitor $ Site supervisor $ Wildlife Monitor $ Unskilled Labourer $ Year 2 Year 3 $ $ $ $ $ $ $ $ $ $ $ $ $ $ Engineer $ $ $ $ $ $ $ $ $ $ $ $ $ $ Year 4 $ $ $ $ $ $ $ $ $ $ $ $ $ $ Year 5 $ $ $ $ $ $ $ $ $ $ $ $ $ $ OPTION 1, IF EXERCISED: CATEGORY Professional Engineer Engineer Engineering Technologist Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site supervisor Wildlife Monitor Unskilled Labourer $ $ $ $ $ $ $ $ $ $ $ $ $ $ FIRM HOURLY RATE Year 6 Year 7 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Page 103 of - de 165 $ $ $ $ $ $ $ $ $ $ $ Year 8 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 OPTION 2, IF EXERCISED: CATEGORY Professional Engineer Engineer Engineering Technologist Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site supervisor Wildlife Monitor Unskilled Labourer 2.3 $ $ $ FIRM HOURLY RATE Year 9 Year 10 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ $ Subcontracted Work For authorized Work completed by Subcontractors related to an IQ Task Authorization, the Contractor will be reimbursed its cost reasonably and properly incurred in the performance of the Work, at cost, plus a profit of ___%. The profit on Subcontracted Work will be exclusive to the Contractor's first tier Subcontractor only and provided that the work has been delivered and accepted in accordance with the IQ Task Authorization. All Work executed by entities other than the first tier Subcontractor (i.e. through a further subcontract) shall not be subject to profit paid by Canada. 2.4 Travel and Living For commercial travel, the Contractor will be reimbursed its authorized travel and living expenses, reasonably and properly incurred in the performance of the Work, at cost, without any allowance for profit and administrative overhead in accordance with the meal, private vehicle and incidental expenses provided in Appendices B, C and D of the National Joint Council Travel Directive and with the other provisions of the directive referring to "travelers", rather than those referring to "employees". Page 104 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 All travel must have the prior authorization of the "Procurement Authority and/or Contracting Authority, as applicable. All payments are subject to government audit. 2.5 Advance Approval in Cases of Urgency If, during the execution of an approved IQ Task Authorization, the Contractor encounters an urgent requirement (as defined below), the Contractor shall attempt to contact the Procurement Authority by telephone or e-mail to obtain prior approval for the work required to resolve the urgent requirement, failing which, the Contractor may proceed to do the work necessary to resolve the urgent requirement provided that: a) the Contractor continues to attempt contact with Procurement Authority until such time as contact is achieved; and b) the total cost of the non-approved work does not exceed fifteen thousand dollars ($15,000). In the event the Contractor is not able to resolve the urgent requirement, in full, at the cost specified in 2.5 b) above, then the Contractor shall do that work necessary to prevent significant or serious incident, or significant costs, loss or damage to Canada's Property. In no event shall Canada's liability to the Contractor for non-approved work exceed fifteen thousand dollars. In all cases of urgency, full support must be provided by the Contractor as to why the regular process for approval could not be followed along with justification for the costs. This information must be provided to the Procurement Authority no later than the first business day following the urgent requirement occurrence. For the purposes of this provision, urgency is defined as a need of pressing emergency in which delay would be injurious to the public interest, An emergency may be an actual or imminent life-threatening situation, a disaster which endangers the quality of life or has resulted in the loss of life, or one that may result in significant costs, loss or damage to Canada's property. 2.6 Weather Delays This Article applies to all Work subject to an authorized IQ Task Authorization carried out at a Northern Site (LRR and SRR) only unless expressly excluded in an authorized IQ Task Authorization for a particular effort. Page 105 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 In the event the Work cannot be initiated or completed in accordance with the schedule as provided in the IQ Task Authorization and such delay is caused by weather, then the Contractor shall be reimbursed for its actual personnel costs actually incurred during the period of the delay on the basis of a Normal Work Day subject to the following: 2.7 a) personnel for whom the claim is being made were identified in the IQ Task Authorization; b) all such personnel departed on the scheduled departure day; c) the Contractor notified the Contracting Authority of the delay; and d) the Contractor provides supporting documentation to justify costs incurred as a result of the delay. Materials and Equipment For authorized materials and equipment related to a Task Authorization, the Contractor will be paid its cost reasonably and properly incurred for materials and equipment required to perform the IQ Task Authorization plus a profit of __%. 2.8 IQ Transportation and/or Freight For authorized Transportation and/or freight related to an IQ Task Authorization, the Contractor will be paid its cost reasonably and properly incurred, plus a profit of __%. All transportation charges are to be prepaid by the Contractor and shown as a separate item on the invoice, supported by a certified copy of the prepaid transportation bill. 2.9 Omnibus GFE / GSM / Transportation and/or Freight For authorized work related to an omnibus task authorization, the Contractor will be paid its cost reasonably and properly incurred, without any allowance for overhead and profit. All transportation charges are to be prepaid by the Contractor and shown as a separate item on the invoice, supported by a certified copy of the prepaid transportation bill. 2.10 IB Training and Development Omnibus IQ Task Authorization Page 106 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 The Contractor will be paid its cost reasonably and properly incurred, without any allowance for overhead and profit, for the Inuit Training and Development Omnibus IQ Task Authorization. 2.11 B3. Payment of Canada's Costs for Late Completion a. For the purposes of this Article, "period of delay" means the number of Days commencing on the Day fixed by the DND 626 for completion of the IQ Task Authorization and ending on the Day immediately preceding the Day on which the IQ Task Authorization is completed and the Work accepted by the Technical Authority, but does not include any Day within a period of extension granted by the Procurement Authority and/or Contracting Authority, as applicable or any other Day on which completion of the Work was delayed by reason of an Excusable Delay. b. If the Contractor does not complete the Work by the Day fixed for its completion by the DND 626 but completes it thereafter, the Contractor shall pay Canada an equal amount to the aggregate of: a) all labour and travelling expenses incurred by Canada in respect of persons overseeing the performance of the Work during the period of delay; b) the cost incurred by Canada as a result of the inability to use the completed Work for the period of delay; and c) all costs and expenses incurred or sustained by Canada during the period of delay as a result of the Work not being completed by the Day fixed for its completion. CLAUSES TO BE USED IN IQ TASK AUTHORIZATIONS. In addition to the General Conditions 2035 and these articles of agreement, the following clauses may be added to an individual IQ Task Authorizations, as required. C0008T (2007-05-25) - Price Support - Non-competitive Bid; C0204C (2013-04-25) - Basis of Payment - Limitation of Expenditure-Task Authorizations C0210C (2013-04-25)- Basis of Payment - Pre-contractual Work; C0305C (2008-05-12) - Cost Submission C0711C (2008-05-12) - Time Verification C0101C (2010-01-11) - Discretionary Audit Page 107 of - de 165 B4. Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 PERFORMANCE INCENTIVE FEE (PIF) 4.1 The Performance Incentive Fee (PIF) program encourages Contractor excellence in meeting Contract requirements and maximizing performance in those key areas as are identified by Canada from time to time. The maximum PIF amount is paid for achieving the maximum level of beneficial performance in these key areas. The maximum PIF requires exceptional, but not unrealistic performance. 4.2 The Management and Control of PIF is detailed in Annex "F". In each Contract Year the maximum available PIF is equivalent to eight percent (8%) of the FFP for that Contract Year. PIF allocations are as follows: 4.3 (a) Forty-percent (40%) of the total available PIF will be available for award as IB FFP PIF; (b) Ten percent (10%) of the total available PIF will be available for award as IB IQ PIF; and (c) Fifty percent (50%) of the total available PIF will be available for award based upon overall mission performance. PIF awards are at the sole and absolute discretion of Canada. Page 108 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 ANNEX "C" INSURANCE REQUIREMENTS C1. G2001C (2008-05-12) Commercial General Liability Insurance 1. The Contractor must obtain Commercial General Liability Insurance, and maintain it in force throughout the duration of the Contract, in an amount usual for a contract of this nature, but for not less than $50,000,000 per accident or occurrence and in the annual aggregate. 2. The Commercial General Liability policy must include the following: a. Additional Insured: Canada is added as an additional insured, but only with respect to liability arising out of the Contractor's performance of the Contract. The interest of Canada should read as follows: Canada, as represented by Public Works and Government Services Canada. b. Bodily Injury and Property Damage to third parties arising out of the operations of the Contractor. c. Products and Completed Operations: Coverage for bodily injury or property damage arising out of goods or products manufactured, sold, handled, or distributed by the Contractor and/or arising out of operations that have been completed by the Contractor. d. Personal Injury: While not limited to, the coverage must include Violation of Privacy, Libel and Slander, False Arrest, Detention or Imprisonment and Defamation of Character. e. Cross Liability/Separation of Insureds: Without increasing the limit of liability, the policy must protect all insured parties to the full extent of coverage provided. Further, the policy must apply to each Insured in the same manner and to the same extent as if a separate policy had been issued to each. f. Blanket Contractual Liability: The policy must, on a blanket basis or by specific reference to the Contract, extend to assumed liabilities with respect to contractual provisions. g. Employees and, if applicable, Volunteers must be included as Additional Insured. Page 109 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 h. Employers' Liability (or confirmation that all employees are covered by Worker's compensation (WSIB) or similar program) i. Broad Form Property Damage including Completed Operations: Expands the Property Damage coverage to include certain losses that would otherwise be excluded by the standard care, custody or control exclusion found in a standard policy. j. Notice of Cancellation: The Insurer will endeavour to provide the Contracting Authority thirty (30) days written notice of policy cancellation. k. If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the Contract. l. Owners' or Contractors' Protective Liability: Covers the damages that the Contractor becomes legally obligated to pay arising out of the operations of a subcontractor. r. Litigation Rights: Pursuant to subsection 5(d) of the Department of Justice Act, S.C. 1993, c. J-2, s.1, if a suit is instituted for or against Canada which the Insurer would, but for this clause, have the right to pursue or defend on behalf of Canada as an Additional Named Insured under the insurance policy, the Insurer must promptly contact the Attorney General of Canada to agree on the legal strategies by sending a letter, by registered mail or by courier, with an acknowledgement of receipt. For the province of Québec, send to: Director Business Law Directorate, Québec Regional Office (Ottawa), Department of Justice, 284 Wellington Street, Room SAT-6042, Ottawa, Ontario, K1A 0H8 For other provinces and territories, send to: Senior General Counsel, Civil Litigation Section, Department of Justice 234 Wellington Street, East Tower Page 110 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Ottawa, Ontario K1A 0H8 2. C2. A copy of the letter must be sent to the Contracting Authority. Canada reserves the right to co-defend any action brought against Canada. All expenses incurred by Canada to co-defend such actions will be at Canada's expense. If Canada decides to co-defend any action brought against it, and Canada does not agree to a proposed settlement agreed to by the Contractor's insurer and the plaintiff(s) that would result in the settlement or dismissal of the action against Canada, then Canada will be responsible to the Contractor's insurer for any difference between the proposed settlement amount and the amount finally awarded or paid to the plaintiffs (inclusive of costs and interest) on behalf of Canada. G2002C (2008-05-12) Errors and Omissions Liability 1. The Contractor must obtain Errors and Omissions Liability (a.k.a. Professional Liability) insurance, and maintain it in force throughout the duration of the Contract, in an amount usual for a contract of this nature but for not less than $10,000,000 per loss and in the annual aggregate, inclusive of defence costs. 2. If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the Contract. 3. The following endorsement must be included: Notice of Cancellation: The Insurer will endeavour to provide the Contracting Authority thirty (30) days written notice of cancellation. C3. G2020C (2008-05-12) Automobile Liability Insurance: 1. The Contractor must obtain Automobile Liability Insurance, and maintain it in force throughout the duration of the Contract, in an amount usual for a contract of this nature, but for not less than $2,000,000 per accident or occurrence. 2. The policy must include the following: a. b. c. d. e. Third Party Liability - $2,000,000 Minimum Limit per Accident or Occurrence Accident Benefits - all jurisdictional statutes Uninsured Motorist Protection Notice of Cancellation: The Insurer will endeavour to provide the Contracting Authority thirty (30) days written notice of cancellation OPCF/SEF/QEF #3 - Drive Government Automobiles Endorsement Page 111 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 f. OPCF/QEF/SEF #4B - Permission to Carry Radioactive Material Endorsement g. OPCF/SEF/QEF #6a - Permission to Carry Passengers for Compensation or Hire h. OPCF/SEF/QEF #6c - Public Passenger Vehicles Endorsement i. Liability for Physical Damage to Non-owned Automobiles: Ontario OPCF 27 or 27B / Québec: QEF #27 / Other Provinces: SEF#27 OPCF/SEF/QEF #44 or #44R - Family Protection Endorsement - Private Passenger Vehicle j. C4. G2030C (2008-05-12) Aviation Liability Insurance 1. The Contractor must obtain Aviation Liability Insurance for Bodily Injury (including passenger Bodily Injury) and Property Damage, and maintain it in force throughout the duration of the Contract, in an amount usual for a contract of this nature, but for not less than $50,000,000 per accident or occurrence and in the annual aggregate. 2. The Aviation Liability policy must include the following: a. Additional Insured: Canada is added as an additional insured, but only with respect to liability arising out of the Contractor's performance of the Contract. The interest of Canada should read as follows: Canada, represented by Public Works and Government Services Canada. b. Notice of Cancellation: The Insurer will endeavour to provide the Contracting Authority thirty (30) days written notice of policy cancellation. c. Cross Liability/Separation of Insureds: Without increasing the limit of liability, the policy must protect all insured parties to the full extent of coverage provided. Further, the policy must apply to each Insured in the same manner and to the same extent as if a separate policy had been issued to each. d. Contractual Liability: The policy must, on a blanket basis or by specific reference to the Contract, extend to assumed liabilities with respect to contractual provisions. Page 112 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 e. Employees and, where applicable, Volunteers must be included as Additional Insured. f. Aviation Passenger Liability and inclusive Medical Payments: If sub-limits are applicable to Contractor's policy conforming to international carriage agreements or otherwise, such sub-limits must in any event be, not less than, $300,000 per person. The per accident limit should be no less than $300,000 multiplied by the number of passengers. g. If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the Contract. h. Employers Liability (unless we have confirmation that all employees are covered by Worker's compensation (WSIB) or similar program) i. Hangarkeeper's Liability: To cover loss of and/or damage to aircraft on the ground in the care, custody or control of the Contractor. l. Non-owned Aircraft Liability: To protect the Contractor for liabilities arising from its use of aircraft owned by other parties including Canada. n. Permission to Transport Hazardous Goods. The Insured must also obtain all the applicable provincial or federal permission to transport hazardous material in addition to this endorsement. o. Litigation Rights: Pursuant to subsection 5(d) of the Department of Justice Act, S.C. 1993, c. J-2, s.1, if a suit is instituted for or against Canada which the Insurer would, but for this clause, have the right to pursue or defend on behalf of Canada as an Additional Named Insured under the insurance policy, the Insurer must promptly contact the Attorney General of Canada to agree on the legal strategies by sending a letter, by registered mail or by courier, with an acknowledgement of receipt. For the province of Québec, send to: Director Business Law Directorate, Québec Regional Office (Ottawa), Department of Justice, 284 Wellington Street, Room SAT-6042, Ottawa, Ontario, K1A 0H8 For other provinces and territories, send to: Page 113 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Senior General Counsel, Civil Litigation Section, Department of Justice 234 Wellington Street, East Tower Ottawa, Ontario K1A 0H8 A copy of the letter must be sent to the Contracting Authority. Canada reserves the right to co-defend any action brought against Canada. All expenses incurred by Canada to co-defend such actions will be at Canada's expense. If Canada decides to co-defend any action brought against it, and Canada does not agree to a proposed settlement agreed to by the Contractor's insurer and the plaintiff(s) that would result in the settlement or dismissal of the action against Canada, then Canada will be responsible to the Contractor's insurer for any difference between the proposed settlement amount and the amount finally awarded or paid to the plaintiffs (inclusive of costs and interest) on behalf of Canada. C5. G2040C (2008-05-12) Environmental Impairment Liability Insurance 1. The Contractor must obtain Contractors Pollution Liability Insurance, and maintain it in force throughout the duration of the Contract, in an amount usual for a contract of this nature, but for not less than $100,000,000 per accident or occurrence and in the annual aggregate. 2. If the policy is written on a claims-made basis, coverage must be in place for a period of at least 12 months after the completion or termination of the Contract. 3. The Contractors Pollution Liability Insurance policy must include the following: a. Additional Insured: Canada is added as an additional insured, but only with respect to liability arising out of the Contractor's performance of the Contract. The interest of Canada as additional insured should read as follows: Canada, represented by Public Works and Government Services Canada. b. Notice of Cancellation: The Insurer will endeavour to provide the Contracting Authority thirty (30) days written notice of policy cancellation. c. Separation of Insureds: The policy must apply to each Insured in the same manner and to the same extent as if a separate policy had been issued to each. Page 114 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 d. Contractual Liability: The policy must, on a blanket basis or by specific reference to the Contract, extend to assumed liabilities with respect to contractual provisions. e. Incidental Transit Extension: The policy must extend to losses arising from any waste, products or materials transported, shipped, or delivered via any transportation mode to a location beyond the boundaries of a site at which the Contractor or any entity for which the Contractor is legally liable is performing or has performed the operations described in the contract. f. Storage Tank Third-Party Liability - The policy must extend to off-site third party bodily injury and property damage due to releases from storage tanks (above and below ground). Coverage must include corrective action and clean-up due to releases from storage tanks. g. Litigation Rights: Pursuant to subsection 5(d) of the Department of Justice Act, S.C. 1993, c. J-2, s.1, if a suit is instituted for or against Canada which the Insurer would, but for this clause, have the right to pursue or defend on behalf of Canada as an Additional Named Insured under the insurance policy, the Insurer must promptly contact the Attorney General of Canada to agree on the legal strategies by sending a letter, by registered mail or by courier, with an acknowledgement of receipt. For the province of Québec, send to: Director Business Law Directorate, Québec Regional Office (Ottawa), Department of Justice, 284 Wellington Street, Room SAT-6042, Ottawa, Ontario, K1A 0H8 For other provinces and territories, send to: Senior General Counsel, Civil Litigation Section, Department of Justice 234 Wellington Street, East Tower Ottawa, Ontario K1A 0H8 A copy of the letter must be sent to the Contracting Authority. Canada reserves the right to co-defend any action brought against Canada. All expenses incurred by Canada to co-defend such actions will be at Canada's expense. If Canada decides to co-defend any action brought against it, and Canada does not agree to a Page 115 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 proposed settlement agreed to by the Contractor's insurer and the plaintiff(s) that would result in the settlement or dismissal of the action against Canada, then Canada will be responsible to the Contractor's insurer for any difference between the proposed settlement amount and the amount finally awarded or paid to the plaintiffs (inclusive of costs and interest) on behalf of Canada. C6. G3001C (2008-05-12) All Risk Property Insurance The Contractor must obtain All Risks Property insurance while the Government Property is under its care, custody or control, and maintain it in force throughout the duration of the Contract, in an amount of not less than $50,000,000. The Government's Property must be insured on Replacement Cost basis. 1. Administration of Claims: The Contractor must notify Canada promptly about any losses or damages to Government Property and monitor, investigate and document losses of or damage to ensure that claims are properly made and paid. 2. The All Risks Property insurance policy must include the following: a. Notice of Cancellation: The Insurer will endeavour to provide the Contracting Authority at least thirty (30) days written notice of policy cancellation. b. Loss Payee: Canada as its interest may appear or as it may direct. c. Waiver of Subrogation Rights: Contractor's Insurer to waive all rights of subrogation against Canada as represented by the Department of National Defence and Public Works and Government Services Canada for any and all loss of or damage to the property however caused. Page 116 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 ANNEX "D" INUIT BENEFITS REQUIREMENTS D1. OBJECTIVE The objectives of the North Warning System (NWS) Inuit Benefits (IB) requirements are long-term, sustainable and meaningful economic benefits for Inuit Beneficiaries and Inuit Owned Companies (IOCs). These objectives will be achieved through activities such as on-the-job training, mentorship and skills development at all levels of employment, and active solicitation and engagement of IOCs including the procurement of goods and services from the IOCs -in accordance with the mandatory requirements herein. D2. D3. SCOPE 1. The Contract contains Mandatory Requirements for Achieving Inuit Benefits (MRIBs) which must be achieved in each Contract Year. MRIBs are assessed at the end of each Contract Year. 2. The Contract also contains Allowable Criteria for Achieving Inuit Benefits (ACIB), which may be implemented to achieve the MRIB for each Contract Year. ACIBs are assessed at the end of each Contract Year. 3. The Contract also provides for an Inuit Benefits Performance Incentive Fee (IB PIF) award program, to encourage the Contractor to undertake additional Inuit Benefits initiatives beyond the IB FFP Commitment and encourage IOC participation in IQ work. The IB PIF is further defined in Annex "F". 4. Only work performed and accepted in a Contract Year is eligible for IB consideration. INUIT BENEFIT REQUIREMENTS 1. For each Contract Year, the Contractor shall, for that Year: a. meet the IB FFP Commitment of thirteen percent (13%) of the FFP (excluding profits and taxes); and b. pay at least twenty-percent (20%) of its Salaries to Inuit Beneficiary employees; and Page 117 of - de 165 D4. Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 c. employ at least three (3) Inuit Beneficiaries in a Supervisor or Manager Position; and d. Prepare, deliver and implement a General Inuit Benefit Management Plan and an IQ Inuit Training and Development Plan. CALCULATING THE INUIT BENEFITS: 1. Firm Fixed Price Salaries/Wages 1.1 2. Salaries or wages paid to Inuit Beneficiaries in a Contract Year shall be included in the IB FFP Commitment calculation or shall be excluded from the IB FFP Commitment calculation for that Contract Year as follows: i. Salaries paid to Inuit Beneficiary employees of the Contractor executing FFP or IQ Work under the Contract shall only be included in the calculation of IB FFP Commitment; ii. Wages paid to Inuit Beneficiaries who are Temporary Workers shall be included in the calculation of IB FFP Commitment only to the extent the Temporary Workers are executing FFP Work; and iii. Wages paid to Inuit Beneficiaries who are Temporary Workers shall be included in the calculation of IB IQ calculations only to the extent the Temporary Workers are executing IQ Work. Firm Fixed Price IOC Subcontracts 2.1 Actual costs (excluding profits and taxes) which have been paid in a Contract Year to the Contractor's first tier IOC Subcontractor(s) for FFP Work executed by the first tier IOC Subcontractor will be included, on a percentage basis, in the calculation of AB FFP Commitments in accordance with Table 1: IB FFP Percentage Allocation for IOC Subcontracts, provided that the Work has been delivered and accepted in accordance with the Contract in that Contract Year. 2.2 FFP Work executed by entities other than the first tier IOC Subcontractor (i.e. through a further subcontract, a services contract with a third party or other arrangement) is excluded from the calculation of IB FFP Commitments. Page 118 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 Table 1: IB FFP Percentage Allocation for IOC Subcontractors Requirement Services Goods Transportation Services 3. 4. Criteria Percentage allocation to IB FFP Commitment 30% or more of subcontract costs are costs of labour which is paid to Inuit Beneficiaries as either Salaries or wages Less than 30% of subcontract costs are costs of labour which is paid to Inuit Beneficiaries as either Salaries or wages 50% or more of subcontract costs are for goods purchased from an IOC Less than 50% of subcontract costs are for items purchased from an IOC Subcontract is with an IOC who executes all transportation costs 100% of costs of Services paid 50% of costs of Services paid 100% of costs of goods paid 50% of costs of goods paid 100% of costs of Services paid Firm Fixed Price - Reinvestment Initiatives 3.1 If the Contractor proposes and Canada approves a Reinvestment Initiative, the portion of the Reinvestment Initiative paid to either Inuit Beneficiaries or IOCs shall be allocated to the IB FFP Commitment up to a maximum of two percent (2%) of the value of the FFP (excluding profits and taxes). No profit or mark up may be charged by the Contractor for any Reinvestment Initiative undertaken. 3.2 Any Reinvestment Initiative Proposal must contain sufficient detail to enable Canada to assess whether Canada's goals and objectives for the North may be met. Indefinite Quantity (IB IQs) 4.1 Unlike IB FFP, due to uncertainty in the NWS IQ program from year to year, there is no mandatory minimum percentage IB required for the IQ program. The Contractor is encouraged to make every reasonable effort to maximize IB achievements in the IQ portion of the Contract in accordance with the requirements of the CLCAs and the 1992 Inuvialuit-DND Co-operation Agreement (Treasury Board Contract Policy Notice 1997-8 Section 9). Page 119 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 4.2 The following amounts will be included in the calculation of IB IQ for a Contract Year as the percentage of IQ Work: a. Wages paid to Temporary Worker Inuit Beneficiaries in a Contract Year who are hired solely for IQ Work execution; b. Actual costs (excluding profits and taxes) which have been paid in a Contract Year pursuant to Subcontracts with IOCs for IQ Work will be included, on a percentage basis, in the calculation of IB IQ in accordance with Table 2: IB IQ Percentage Allocation for IOC Subcontracts, provided that the IQ Work has been delivered and accepted in accordance with the Contract or Task Authorization, as applicable. Table 2: IB IQ Percentage Allocation for IOC Subcontractors Requirement Services Goods Transportation Services D5. Criteria Percentage allocation to IB FFP Commitment 30% or more of subcontract costs are costs of labour which is paid to Inuit Beneficiaries as either Salaries or wages Less than 30% of subcontract costs are costs of labour which is paid to Inuit Beneficiaries as either Salaries or wages 50% or more of subcontract costs are for goods purchased from an IOC Less than 50% of subcontract costs are for items purchased from an IOC Subcontract is with an IOC who executes all transportation costs 100% of costs of Services paid 50% of costs of Services paid 100% of costs of goods paid 50% of costs of goods paid 100% of costs of Services paid MANAGEMENT PLANS 1. General Inuit Management Plan The Contractor shall prepare, submit for approval and implement a General Inuit Benefits Management Plan, in accordance with the requirements in Section 2.F.37 of the SOW. 2. Inuit Training and Development (ITD) Program: Page 120 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2.1 The Contractor shall develop and manage an Inuit Training and Development Program (ITD Program) in accordance with the requirements in Section 2.F.39 of the SOW. 2.2 The ITD Program must actively recruit, develop and train Inuit Beneficiaries for employment at the NWS and foster employee-retention and skills development for Inuit Beneficiary employees at all levels. 2.3 In support of these objectives, Canada will provide up to two million dollars ($2M) in funding for approved ITD Program activities in each Contract Year. Activities carried out using ITD Program funds are excluded from IB FFP Commitment and IB IQ calculations. 2.4 The Contractor shall use a portion of the ITD Program funds to provide a minimum of one (1) annual conference for the purposes of training Inuit Beneficiaries and/or IOCs on how to properly and effectively bid for Government- and Contractor-issued projects. 2.5 ITD Program activities will be administered using the DND 626 IQ process and any claims for reimbursement from the ITD Program fund must be pre-approved pursuant to the DND 626 process. 2.6 ITD Program cost claims must be approved by the Contracting Authority in accordance with PWGSC Contract Cost Principles 1031-2, and may include costs such as: a. transportation and accommodation (if required) to and from learning institutions; b. tuition fees; c. core business training activities (those that are covered by Course Training Standards); d. recruitment activities; e. professional association fees for associate or student members; f. costs associated with personal development for Inuit Beneficiaries (whether Employees or Temporary Workers); or g. costs for hosting the annual training conference. Page 121 of - de 165 Solicitation No. - N° de l'invitation Amd. No. - N° de la modif. Buyer ID - Id de l'acheteur W8485-100224/C 005 005nx Client Ref. No. - N° de réf. du client File No. - N° du dossier CCC No./N° CCC - FMS No/ N° VME W8485-100224 005nxW8485-100224 2.7 D6. Costs incurred by the Contractor in a Contract Year to provide the ITD Program in excess of the ITD Program funds may be eligible for inclusion in the calculation of IB FFP Commitments for that Contract Year provided that such costs: a. were incurred for pre-approved ITD Program activities; b. are considered reasonable and in accordance with PWGSC Contract Cost Principles 1031-2; c. are not costs for which the Contractor is otherwise eligible to claim rebates; and d. are not costs applied to calculation of the IB FFP Commitments or IB IQ PIF. VERIFICATION AND ACCESS TO RECORDS/ACCOUNTS The provisions of General Conditions 2035 apply to the Inuit Benefit requirements records and accounts. D7. FAILURE TO ACHIEVE IB REQUIREMENTS 1. The Contractor must achieve the mandatory Inuit Benefit requirements as set forth herein, in each Contract Year to be eligible for consideration for IB FFP and IB IQ PIF awards for that Year, notwithstanding achievement of any other eligibility requirements. 2. If the Contractor fails to achieve the mandatory Inuit Benefits requirement in any Contract Year, Canada may deem the Contractor in default of the Contract, or, at its sole discretion, permit the Contractor to submit a proposal pursuant to which the Contractor proposes alternative means to achieve Canada's objectives for the North. The acceptance of any proposal will be at the sole discretion of Canada and Canada may reject a proposal at its option. Acceptance of a proposal in one Contract Year does not guarantee acceptance of a proposal for any other Contract Year. Further, the proposal must fulfill all of its requirements within two (2) months of the end of the Contract Year in which the Contractor failed to meet the mandatory Inuit Benefit requirements. Inuit Benefits achieved in excess of the IB FFP Commitment pursuant to such a proposal cannot be applied to any other Contract Year and will not be used to determine any IB FFP or IB IQ PIF award. Page 122 of - de 165 Page 123 of - de 165 Benefit Annual Percentage IB Achieved MRIB-1: Achieving a minimum 13% Inuit Benefit MRIB-1 Summary % from MRIB-2 and MRIB-3 MRIB-2 & MRIB-3 Summary % from ACIB-1 ACIB-1 Summary % from ACIB-2 ACIB-2 Note: Bidders are NOT to include any costing or pricing in the above Transaction Table. Bidders will include costing and pricing information in the TF worksheet based on instructions provided with the TF Software. Percentages identified in the above Transaction Table must align with the Percentages in the TF worksheet. MRIB-1 Transaction Table Instructions for Completing MRIB-1 Transaction Table: Provide the summary percentage from each of MRIB-2, MRIB-3, ACIB-1, and ACIB-2 as well as the total which is MRIB-1. SCHEDULES Wages paid to Inuit Beneficiaries (including those in a Supervisory or Management Role) MRIB-2: Achieving a minimum 20% Inuit Beneficiary Employment & MRIB-3: Achieving a minimum of Three (3) Inuit Beneficiary employed in a Supervisory or Management Role Annual Percentage IB Achieved Number of Positions Job Title Labour List for MRIB-2 and MRIB-3 Skill Category Page 124 of - de 165 Temp /Full Time Salaries Wages Employment Benefits Percentage IB Achieved Any details provided above must align with the details provided in the General IB Plan, IB HR Sub-plan, IOC Subcontracting Sub-plan and IB Skills Development Sub-plan. MRIB-2 & MRIB-3 (Total) Note: Bidders are NOT to include any costing or pricing in the above Transaction Table. Bidders will include costing and pricing information on the Tabular Format spreadsheet based on the instructions provided with the TF Software. Percentages identified in the above Transaction Table must align with the Percentages in the Tabular Format spreadsheet based on instructions provided with the TF Software. Employer paid benefits for Inuit Beneficiaries (including those in a Supervisory or Management Role) Criteria Benefit MRIB-2 and MRIB-3 Transaction Table Instructions for completing MRIB-2 and MRIB-3 Transaction Table: Provide the summary percentage for IBs in the Percentage IB Achieved column. The summary percentage should be calculated by the summation of all IB paid to Inuit Beneficiaries as provided in the Labour List below. Supervisory or Management Positions must be clearly identified in the Labour List. RI - 4 RI - 3 RI - 3 RI - 2 RI -1 ACIB-2 (Total) ACIB-1 (Total) Page 125 of - de 165 Note: Bidders are NOT to include any costing or pricing in the above Transaction Table. Bidders will include costing and pricing information on the Tabular Format spreadsheet based on the instructions provided with the TF Software. Percentages identified in the above Transaction Table must align with the Percentages in the ACIB-2: Reinvestment Initiatives (RIs) If the Bidder chooses to propose RIs, the Bidder shall reflect them here. Other: Other: Other: engineering and architectural consulting, facilities maintenance activities: office supplies, computers and office electronics, cleaning supplies: general food and perishables, commissary items, clothing, linens: heavy equipment, PGS, POL, industrial equipment, PPE: Provide a clear link to the appropriate tab within the Tabular Format spreadsheet and paragraph line item of the SOW. Provide the summary percentage for IBs in the Percentage IB Achieved column. Specific Instructions for ACIB-1: Include the name and registration number of the IOC intended for subcontract on FFP activities Specific Instructions for ACIB-2: Along with a brief description a full proposal should be included as an attachment to this Transaction Table. Benefit Criteria Description Annual Percentage IB Achieved ACIB-1: IOC FFP Subcontracts Percentage of FFP funds expended by the Contractor on Subcontracts with IOC. air transportation, local freight and hauling, vehicle leasing: fuel storage and delivery, water delivery, waste removal, fuel maintenance accommodations, office leases, warehousing leases: General Instructions for ACIB-1 and ACIB-2: Provide a description for the scope of services that will be used to achieve IB. Instructions for Completing ACIB-1 and ACIB-2 Transaction Table: ACIB-1, and ACIB-2 Transaction Table Conference Details and Fees IITDP-2: Annual Conference on Effectively Bidding for Government and Contractor Issued Projects Inuit Beneficiary Recruitment Activities Description ITDP-3 (Total) ITDP-2 (Total) ITDP-1 (Total) Annual Portion of ITD Program Budget (in $) Page 126 of - de 165 Note: Any details provided above must align with the details provided in the General IB Plan, IB HR Sub-plan, IOC Subcontracting Sub-plan and IB Skills Development Sub-plan. ITDP-3: Inuit Beneficiary Recruitment Course Offerings for Inuit Beneficiaries to include description and training institution of course and number of individuals intended for training. Travel and Hospitality (as allowable by PWGSC Contracting Manual 1031-2) associated with training. Professional association fees for associate or student members. ITDP-1 Inuit Training and Development Transportation and Hospitality (not for conference attendees, only contractor employees, as allowable by PWGSC Contracting Manual 1031-2) Criteria Benefit General Instructions for ITDP-1, ITDP-2 and ITDP-3: Provide a summary of costs for Training and Development of Inuit Beneficiaries in the Portion of ITD Program Budget (in dollars). Specific Instructions for ITDP-1: Provide a description for the courses to be included, locations of course offerings, certificates that are to be achieved and transportation and hospitality that will be required for individuals on course. Specific Instructions for ITDP-2: Provide a description of topics for discussion, method of delivery, proposed location of conference and transportation and hospitality that may be required. Specific Instructions for ITDP-3: Provide a brief description of recruitment and retention strategies for Inuit Beneficiaries trained and developed through the ITD Program. ITDP-1, ITDP-2 and ITDP-3 Transaction Table Instructions for Completing ITDP-1, ITDP-2 and ITDP-3 Transaction Table: Tabular Format spreadsheet based on instructions provided with the TF Software. Any details provided above must align with the details provided in the General IB Plan, IB HR Sub-plan, IOC Subcontracting Sub-plan and IB Skills Development Sub-plan Page 127 of - de 165 Page 128 of - de 165 ANNEX "E" INDEFINITE QUANTITY (IQ) TASK AUTHORIZATION E1. E2. GENERAL 1.1 The IQ Work to be performed under the Contract will be called up on an "as and when requested basis" using an IQ Task Authorization. 1.2 The effort required for the preparation, management and oversight of IQ Task Authorizations and the IQ Work by the Contractor is work already defined in each applicable article of the SOW and shall not be included in the cost of the IQ Task Authorization. 1.3 Task Authorizations shall only be authorized on a DND 626, Requisition of a Contract, and must be executed by the Procurement Authority and (subject to Section 2.2) the Contracting Authority. 1.4 Should Canada decide to proceed with the IQ Work as described in an IQ Task Authorization, a DND 626 Form will be executed by the Procurement Authority and (subject to Section 2.2) the Contracting Authority and issued to the Contractor. The Contractor shall sign and return an acknowledgement copy of the DND 626 Form to the Procurement Authority and/or the Contracting Authority, as applicable. 1.5 In the event that Canada and the Contractor cannot agree on an IQ Task Authorization, Canada reserves the right to engage third parties to implement the IQ Work. IQ TASK AUTHORIZATION PROCESS 2.1 The following process shall be utilized to review and approve any request for IQ Work and the associated IQ Task Authorization approval. For Specific IQ Task Authorizations a. b. The Contractor shall provide to the Procurement Authority: i. a complete Statement of Work for the IQ Work; ii. a copy of the technical conformance certificate, signed by the Project Authority, certifying that the IQ Work requirements are justified; iii. a description which identifies the impact, if any, to other areas of the Work as a result of implementing the IQ Work. If no impact will occur, the Contractor must provide a statement to this effect; and iv. any other information which would reasonably be required for the Procurement and/or Contracting Authority to review the Contractor Statement of Work. The Procurement Authority will review the Contractor documents, and will advise the Contractor what portion of the work, if any, will be recommended as an IQ Task Authorization and the anticipated basis of payment and/or procurement strategy. Based upon this, the Contractor shall provide a fully priced proposal. Page 129 of - de 165 c. (d) 2.2 The Contractor's price proposal will be submitted to the Procurement Authority with a copy to the Contracting Authority and must address, as a minimum, the following: i. background to the requirement describing the requirement in straight forward, non-technical language; ii. previously completed phases of a similar project, if any; iii. Price breakdown (labour category, hours of labour, labour rates, materials and equipment, subcontracts costs, travel and living costs, transportation and taxes); iv. a description of the complexity of the task, rated as high, medium or low risk, along with risk identification and risk mitigation strategies that have been developed to either reduce the severity of the risk or the impact of the risk; v. a list of all deliverables for the IQ Work and firm delivery dates; vi. a transportation plan and what GFE/GF resources are required; vii. a logistics plan; viii. a detailed schedule of the work with start and finish dates; x. a description of Inuit Benefits, if any, being provided by the IQ Work; xi. If a subcontractor is proposed, the Contractor shall submit a request as identified in General Conditions 2035 and must also include the as a minimum, the following: 1. documentation evidencing bids solicited from a minimum of three (3) potential subcontractors (or an explanation as to why this condition was not met); 2. a narrative description of the bids received and the number of compliant bids; 3. identification of the method of selection, (i.e. the lowest compliant proposal or best value) along with justification for best value and the methodology described in the solicitation; and 4. in the event that only one subcontractor is capable of doing the work, full justification of the reason for only one subcontractor, certification that the price is considered fair and reasonable and a cost breakdown. Following submission of the price proposal, Canada and the Contractor will negotiate the final IQ Work, including mutually agreeable labour content, start and finish dates, estimated amounts for materials and equipment, and estimated amounts for travel and living. Following conclusion of the negotiations, the Contractor will submit a final proposal, including the revised pricing. Task Authorization Limit The Procurement Authority may authorize individual task authorizations up to a limit of $100,000.00, applicable sales tax included, inclusive of any revisions. Page 130 of - de 165 Any task authorization to be issued in excess of that limit must be authorized by the Procurement Authority and Contracting Authority before issuance. 2.3 IQ Task Authorizations for the Yearly Omnibus Task Authorization a. E3. At the beginning of each Contract Year, an Omnibus IQ Task Authorization will be generated on the following basis: i. Corrective Maintenance /Preventative Maintenance requirements that exceed the Job limit threshold outlined in the SOW. Prior to initiating this, the Contractor shall estimate the total cost of the Job. If the total estimated cost exceeds the Job limit threshold in the SOW, then the Contractor must submit a request for incremental funding, a business case and a detailed explanation as to how the work is within scope of the SOW CM/PM activities but will exceed the Job limit threshold. ii. The Contractor shall submit a proposal for additional design services that exceed the estimated quantity detailed in 15.C.3 of Annex A and/or specialized designs outside of the core capability required by 15.C.3 of Annex A provided that the business cases and options analysis detailed in 15.C.1.c of Annex A has been approved by Canada. iii. Government Furnished Equipment (GFE)/Government Supplied Material (GSM). The Contractor shall submit a request for approval to purchase or replace the existing GFE/GSM. Rationale and a detailed explanation as to why the existing equipment is to be replaced/required, or new equipment is being proposed, must accompany a price proposal. iv. Transportation and Freight for IQs. The Contractor shall submit a request for approval for Transportation and associated services related to the movement of Government Furnished Equipment and Material, not included as Contractor re-supply and retrograde material or firm fixed price activities, including augmentation of Government Furnished Airlift. v. All transportation and freight costs are to be made by the most direct and economical means consistent with normal shipping practice, unless otherwise directed (as in the case when transportation costs are part of the unit price). They are to be shown as a separate item on the request for approval. REPORTS: 3.1 The Contractor must compile and maintain records on its provision of services to Canada under authorized IQ Task Authorizations issued under the Contract. 3.2 The Contractor must provide this information in accordance with the reporting requirements detailed below. If information is not available, the reason must be indicated. If no services were conducted during a given period, the Contractor must still provide a "NIL" report. 3.3 The information must be submitted on a quarterly basis to the Contracting Authority along with a copy to the Procurement Authority, no later than seven (7) calendar days after the end of the reporting period. 3.4 The quarterly periods are defined as follows: Page 131 of - de 165 1st quarter: 2nd quarter: 3rd quarter: 4th quarter: 3.5 April 1 to June 30; July 1 to September 30; October 1 to December 31; and January 1 to March 31. Reporting Requirement- Details: A detailed and current record of all authorized IQ Task Authorizations must be kept for each contract with a task authorization process. This record must contain: - the authorized task number or task revision number(s); - a title or a brief description of each authorized task; - the total estimated cost specified in the authorized IQ Task Authorization of each task, applicables taxes extra - the total amount, applicable taxes extra, expended to date against each authorized task; - a listing of all revisions, along with a description of each revision, the revised costs; and consideration provided, if any. - the start and completion date for each authorized task; and - the active status of each authorized task, as applicable. - the category of work. Page 132 of - de 165 ANNEX "F" MANAGEMENT AND CONTROL OF THE PERFORMANCE INCENTIVE FEE (PIF) PROGRAM F1. OVERVIEW; ROLES AND RESPONSIBILITIES (a) The Performance Incentive Fee (PIF) program encourages Contractor excellence in meeting Contract requirements and maximizing performance in key areas. The maximum PIF amount is paid for achieving the maximum level of beneficial performance. The maximum PIF requires exceptional, but not unrealistic performance. (b) In each Contract Year the maximum total available PIF is equivalent to eight percent (8%) of the Firm Fixed Price (FFP) for that Contract Year. Key areas will be identified by Canada for each Contract Year. (c) PIF is assessed for each of mission performance (Mission Performance PIF) and Inuit Benefits (IB PIF). Mission Performance PIF includes Prime Mission Equipment (PME) Availability PIF, Airlift Scheduling PIF and Key Personnel PIF. (d) PIF, if any, is awarded at the end of each Contract Year following review by the PIF Review Board. (e) PIF awards are at the sole and absolute discretion of Canada. 1.1. PIF Review Board (a) The PIF Review Board (the Board) is comprised of DND and PWGSC management representatives: DND Director General Aerospace Equipment Procurement Management (Review Board Chair) Director Radar & Communications Director Aerospace Procurement Deputy Director NWSO / Air Combat Command Detachment Commander PWGSC Director, DMPS, Acquisitions (b) Position DGAEPM DAEPM(R&CS) DAEPM(DAP) DAEPM(R&CS) 2 Position The Board is responsible for: i. approving the PIF Award Requirements and PIF Program for each Contract Year; ii. authorizing the amount of PIF available for award each Contract Year; iii. providing, where appropriate, instructions to the PIF Evaluation Team (PET); iv. reviewing and considering the Performance Evaluation Team (PET) Report for each evaluation period; v. reviewing the Performance Evaluation Team (PET) Report, as deemed necessary, with the PET Chair, the Contractor, and if necessary, other Government agencies; Page 133 of - de 165 1.2 vi. conducting the annual PIF evaluation as described in Section 2.0; vii. specifying the amount of the PIF awarded and the basis for that award; and viii. signing and issuing the PIF Decision Report. (c) While the Board will review and consider the recommendations presented in the PET Report, the Contractor's response to the PET Report and the PET's response to the Contractor's response, and may also chose to hold a PET Report discussion meeting, the Board is not required to accept any recommendations. (d) The decision of the Board as set out in the PIF Decision Report is final. PIF Performance Evaluation Team (PET) (a) The PET is comprised of DND and PWGSC personnel at the following levels: DND NWS Program Manager & Air Defence Systems Life Cycle Manager (PET Chair) NWS Communications and Electronics Manager NWS Facilities Manager NWS Program Operations Manager NWS Procurement Manager PWGSC NWS Contracting Authority (b) 1.3 Position DAEPM(R&CS) 3 DAEPM(R&CS) 3-3 DAEPM(R&CS) 3-4 DAEPM(R&CS) 3-5 DAEPM(DAP) 7-2 Position The PET is responsible for: i. conducting ongoing evaluations of Contractor performance in accordance with the Contract; ii. preparing and submitting the PET Report to the Board for review; iii. reviewing Contractor responses to Quality Corrective Action Reports (QCARs); and iv. recommending changes to the PIF Evaluation Plan for consideration and approval by the Board. PET Chair (a) A PET Chair will also be designated by Canada. The PET Chair is responsible for: i. scheduling and chairing PET meetings; ii. consulting with/inviting team members from other organizations supported by the Contract (examples may include AFTEC and the Air Lift Carrier) to PET meetings; iii. preparing the PET Report; iv. seeking approval for the PET Report; v. arranging for non-PET members to assist the PET to perform its functions; and Page 134 of - de 165 vi. F2. F3. ensuring the timeliness of the PIF PET evaluations. PIF EVALUATION PROCESS (a) While Contractor performance reviews are a regular part of Contract management, for the purposes of the PIF, only Contract Notices (CNs), Contractor responses to CNs and those key areas of the Contract for which PIF may be awarded will form the basis of the PIF performance award review by the PET during the evaluation period. This evaluation will serve as the basis for the PET Report. (b) The PET will prepare and submit a PET Report to the Contractor and the Board for each evaluation period. (c) The Contractor must submit its response to the PET Report to the PET Chair within ten (10) days of delivery of the PET Report. (d) The PET may prepare a response to the Contractor's PET Report response, and will submit the Contractor's response as well as its response to the Contractor's response to the Board. (e) The Board may chose, at its sole discretion, to hold a PET Report meeting and, if so, such meeting will be attended by the Board, PET and Contractor. The purpose of this meeting will be to enable the Board to seek clarification on submitted reports or such other clarification as it deems necessary to enable it to decide on a PIF award. However, neither the Contractor nor the PET will be entitled to submit new information at this meeting. (f) If a PET Report meeting is held, the Board will prepare the PIF Decision Report, which will set out the amount of PIF to be awarded, and provide the PIF Decision Report to the PET and the Contracting Authority. (g) The Contracting Authority will provide the PIF Decision Report to the Contractor within thirty (30) days of receipt. (h) Payment of any PIF award will be made in accordance with the Payment provisions in the Contract. ACHIEVING PIF (a) The following describes the various types of PIF awards and areas of work for which the Contractor is eligible for a PIF award. 3.1 Inuit Benefits (IB) (a) The IB PIF accounts for fifty percent (50%) of the total amount of available PIF in each Contract Year and is available for both the FFP and IQ portions of the Contract. i. IB FFP Portion of Contract: If the Contractor achieves IBs in excess of thirteen percent (13%) of the FFP portion of the Work (excluding profit and taxes), the Contractor is eligible to receive IB PIF as set forth in Table 2 in Appendix 1 to this Annex. Figure 1 below provides an illustration of the IB FFP PIF award potential. Page 135 of - de 165 IB F FP P erformance Incen tive 100% % of IB FFP PIF Received 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 13% 15 % 17% 1 9% 21 % 23% 25% % of F F P F u n ds t o IB Figure 1 - Measurement of IB PIF for FFP Portion of Contract ii.IB IQ Portion of Contract: IQ Work which meets the requirements of the IB IQ work in Annex D is eligible for consideration for IB IQ PIF as set forth in Table 3 in Appendix 1 to this Annex. Figure 2 below provides an illustration of the IB IQ PIF award potential. IB IQ Performance Incentive 100% % of IB IQ PIF Received 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 0% 5% 10% 15% 20% % o f IQ F un d s to IB 25% 30% Figure 2 - Measurement of IB PIF for IQ Portion of Contract 3.2 Prime Mission Equipment (PME) Availability (a) The availability of PME is critical to the success of the NWS mission and is the primary indicator of the overall health of the NWS. (b) Ninety-six percent (96%) availability is required for each of the PME systems in accordance with paragraph 5.C.13 of the SOW. Availability above ninety-six percent (96%) throughout the duration of the Contract Year suggests that PME is being maintained at a high level along with Prime Mission Support Equipment (PMSE) (e.g. diesel electric generators, fuel supply systems, control and monitoring systems, etc.). The failure of PMSE will result in PME failure. (c) A PIF will be awarded for PME availability in excess of ninety-six percent (96%) as follows: Page 136 of - de 165 i. PME availability for each LRR, SRR and GAG Radio for the NWS will be calculated on a monthly basis, using the Equipment Status Report data that is calculated to the minute. The monthly average for each of LRR, SRR and GAG Radio for the NWS will be determined to two (2) decimal places as the basis for assessment. ii. If the Contractor achieves an average availability in excess of ninety-six percent (96%), the Contractor will be eligible for consideration for PME PIF as set forth in Tables 4-6 in Appendix 1 to this Annex. Figures 3 and 4 below illustrate the PME PIF award potential. % of PIF Received Radar Availability PIF 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 96% LRR SRR 97% 98% Radar Availability 99% 100% Figure 3 - LRR and SRR Availability PIF % of PIF Received GAG Availability PIF 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 96% 97% 98% 99% 100% GAG Av ailability Figure 4 - GAG Availability PIF 3.3 Airlift Scheduling PIF (a) Airlift Scheduling PIF is available for accuracy of the monthly airlift schedule. (b) The Contractor must maintain and submit reports each month for scheduled flights that are (i) aborted; (ii) cancelled; and (iii) initially unscheduled, in accordance with the following: i. Scheduled flights which are aborted: In cases where a flight is aborted due to poor weather, an aircraft maintenance issue, emergency response, etc. a flight log shall be submitted to substantiate the aborted flight. If the flight is rescheduled, it should then appear on the next weekly update to the monthly schedule and this would be considered an acceptable variance. If the flight is not rescheduled, then the Contractor shall provide a written explanation as to why, as this could indicate the flight was not Page 137 of - de 165 strictly required in the first place. If such justification is not provided, this change would not be considered an acceptable variance. (c) ii. Scheduled flights which are cancelled: In cases where a flight is cancelled due to poor weather, an aircraft maintenance issue, emergency response, etc. the Contractor shall provide and written explanation and attach applicable supporting documentation as to why the flight was cancelled. However, cancelled flights due to the unavailability of personnel, equipment, and/or materials are not considered acceptable. Canada will determine if the justification provided is deemed acceptable. If the flight is rescheduled, it should then appear on the next weekly update to the monthly schedule and this would be considered an acceptable variance. If the flight is not rescheduled, then the Contractor shall provide a written explanation as to why, as this could indicate the flight was not strictly required in the first place. If such justification is not provided, this change would not be considered an acceptable variance. iii. Unscheduled flights which occur: Unscheduled flights may occur to address emergency situations such as health and safety concerns, site failures or imminent site failures. They may also serve as alternates to scheduled flights that did not occur for legitimate reasons. Regardless of the cause, the Contractor shall provide a written explanation with supporting documentation for all unscheduled flights which occur. Acceptable variances in Airlift will be evaluated as a percentage of accuracy. If the Contractor achieves an accuracy within ten percent (10%) of the initial forecast on Airlift Scheduling, it will be eligible for consideration for Airlift PIF as set forth Table 7 in Appendix 1 to this Annex. Figure 5 illustrates the Airlift PIF award potential. Airlift PIF % of PIF Received 100% 80% 60% 40% 20% 0% 90% 95% 100% 105% 110% Forecasting Accuracy Figure 5 - Airlift PIF 3.4 F4. Key Personnel (a) A PIF will be available for successful implementation of the requirement for Key Personnel in accordance with the Program Management Plan detailed in paragraph 2.C.1.a of the SOW. (b) The Contractor must achieve the requirements for Key Personnel one hundred percent (100%) of the time during the Contract Year to be eligible for consideration for 100% of the Key Personnel PIF. PIF AWARD ALLOCATIONS 4.1 Maximum Total PIF Page 138 of - de 165 A maximum total PIF of eight percent (8%) of the Firm Fixed Price (FFP) for each Contract Year will be available for PIF award in that Year. 4.2 PIF Allocations PIF allocations are as follows (See: Table 1 - Summary of PIF Allocations): (a) Forty-percent (40%) of the available PIF will be designated as IB FFP PIF; (b) Ten-percent (10%) of the available PIF will be designated as IB IQ PIF; and (c) Fifty-percent (50%) of the available PIF will be designated as Mission Performance PIF as follows: i. Thirty-five-percent (35%) of the available mission performance PIF will be designated as Prime Mission Equipment (PME) Availability PIF, allocated as follows: - twenty-percent (20%) for Long Range Radar (LRR) Availability; seven-and-one-half-percent (7.5%) for Short Range Radar Availability; and seven-and-one-half-percent (7.5%) for Ground-Air-Ground Radio Availability; ii. Ten-percent (10%) of the available Mission Performance PIF will be designated as Airlift Scheduling PIF; and iii. Five-percent (5%) of the available Mission Performance PIF will be designated as Key Management Personnel (KMP) PIF. Table 1: Summary of PIF Allocations Total Amount Allocated for PIF: PIF Allocations: IB FFP: IQ: Radar Availability: Mission Airlift: Key Management Plan: F5. 100.0% % 40.0% 10.0% LRR 20.0% SRR 7.5% GAG 7.5% 10.0% 5.0% PIF REDUCTION 5.1 Contract Notice (a) Contract Notices (CNs) indicate concern with the performance of the Contractor, and, as such, are considered by the PET when conducting its evaluation. (b) Subject to paragraph 5.1 (e) and 5.3 of this Annex, the PIF available for award in any Contract Year shall be automatically reduced for each CN the Contractor receives in that Contract Year as follows: i. The first CN will result in a reduction of 10% of total available PIF; Page 139 of - de 165 5.2 ii. The second CN will result in a reduction of 40% of total available PIF; and iii. The third CN will result in a reduction of 100% of total available PIF. (c) A CN will be issued by the Contracting Authority with a QCAR detailing the concern and will include a deadline for the Contractor to resolve the issue to the satisfaction of the Contracting Authority. (d) A CN may be issued for concerns deemed significant enough by the Contracting Authority to warrant a CN, including, but not limited to: i. failing to achieve and maintain compliance with applicable environmental laws and regulations; ii. failing to manage and perform IQ Work in accordance with the Contract and IQ Task Authorization; iii. failing to achieve and maintain compliance with applicable occupational health and safety laws and regulations; iv. failing to manage and perform Work in accordance with the Contract and SOW; v. failing to fly the minimum airlift hours for each zone; or vi. failing to meet the Mandatory Requirements for Inuit Benefits. (e) Should a QCAR be resolved effectively, efficiently and to the satisfaction of the Contracting Authority during the Contract Year in which the PIF award is being considered, resulting in minimized risk and negative impact, then the PIF Board may take this into consideration when applying the reduction towards the PIF award. (f) Should the QCAR not be resolved as required in (e), then the PIF reductions in (b) shall be applied by the Board to any PIF award. Failing to Achieve the Mandatory Requirements for Inuit Benefits Failure to achieve the Mandatory Requirements for Inuit Benefits as specified in Annex D in any Contract Year will result in no IB PIF being awarded for that Contract Year. Should a CN be issued with respect to IB requirements, such CN may also impact the award of any Mission Performance PIF. 5.3 Failing to Achieve the Required Minimums for Mission Performance In each Contract Year, the minimum Mission Performance requirements of the FFP portion of the Contract as set forth in the SOW must be met before a Mission Performance PIF award will be considered. Failure to achieve the minimum Mission Performance requirements will result in no mission performance PIF for that Contract Year. Should a CN be issued with respect to minimum Mission Performance requirements, such CN may impact the award of the other available Mission Performance PIF, but will not impact the award of IB PIF. F6. CHANGES TO THE PIF PROGRAM (a) Canada may, at its discretion modify the various PIF award categories and or the percentage of PIF available for each PIF award category to encourage exceptional Page 140 of - de 165 performance in areas deemed crucial or important to the successful operations and maintenance of the NWS. (b) F7. In such an event, the Contracting Authority will issue a revised Annex "F" by way of an administrative amendment and the revised Annex "F" shall apply to the following Contract Year. NO WAIVER OR LIMIT PIF is an incentive program, not a mechanism by which Canada manages the failure to achieve Contract requirements; such mechanisms are described elsewhere in the Contract. A reduction or award of PIF does not operate as a waiver or limit on the rights or remedies otherwise available to Canada regarding Contractor performance or non-performance including the issuance of Contract Notices. Page 141 of - de 165 APPENDIX 1 - PIF Award Tables Table 2 - IB PIF for FFP IB (% of FFP) [ 13.00% 13.50% 14.00% 14.50% 15.00% 15.50% 16.00% 16.50% 17.00% 17.50% 18.00% 18.50% 19.00% 19.50% 20.00% 20.50% 21.00% 21.50% 22.00% 22.50% 23.00% 23.50% 24.00% 24.50% m25.00% IB PIF Received (% of PIF) 0.00% 0.70% 1.10% 1.80% 2.90% 4.70% 7.60% 11.90% 18.20% 26.90% 37.80% 50.00% 62.20% 73.10% 81.80% 88.10% 92.40% 95.30% 97.10% 98.20% 98.90% 99.30% 99.60% 99.80% 100.00% Page 142 of - de 165 Table 3 - IB PIF for IQ IB (% of FFP) 0.00% 1.00% 2.00% 3.00% 4.00% 5.00% 6.00% 7.00% 8.00% 9.00% 10.00% 11.00% 12.00% 13.00% 14.00% 15.00% 16.00% 17.00% 18.00% 19.00% 20.00% 21.00% 22.00% 23.00% 24.00% 25.00% 26.00% 27.00% 28.00% 29.00% m30.00% IB PIF Received (% of PIF) 0.00% 0.60% 0.80% 1.20% 1.70% 2.40% 3.50% 4.90% 7.00% 9.80% 13.60% 18.50% 24.80% 32.30% 40.90% 50.00% 59.10% 67.70% 75.20% 81.50% 86.40% 90.20% 93.00% 95.10% 96.50% 97.60% 98.30% 98.80% 99.20% 99.40% 100.00% Page 143 of - de 165 Table 4 - LRR Availability PIF LRR Availability (% of FFP) 96.00% 96.25% 96.50% 96.75% 97.00% 97.25% 97.50% 97.75% 98.00% 98.25% 98.50% 98.75% 99.00% 99.25% 99.50% 99.75% 100.00% RA PIF Received ( % of PIF) 0.00% 0.10% 0.20% 0.60% 1.70% 4.60% 11.80% 26.80% 50.00% 73.20% 88.20% 95.40% 98.30% 99.40% 99.80% 99.90% 100.00% Page 144 of - de 165 Table 5 - SRR Availability PIF SRR Availability(% of FFP) 96.00% 96.25% 96.50% 96.75% 97.00% 97.25% 97.50% 97.75% 98.00% 98.25% 98.50% 98.75% 99.00% 99.25% 99.50% 99.75% 100.00% RA PIF Received(% of PIF) 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.00% 0.10% 0.20% 1.10% 4.70% 18.20% 50.00% 81.80% 95.30% 98.90% 99.80% Page 145 of - de 165 Table 6 - GAG Availability PIF GAG Availability(% of FFP) 96.00% 96.25% 96.50% 96.75% 97.00% 97.25% 97.50% 97.75% 98.00% 98.25% 98.50% 98.75% 99.00% 99.25% 99.50% 99.75% 100.00% GAG PIF Received(% of PIF) 0.00% 0.10% 0.20% 0.60% 1.70% 4.60% 11.80% 26.80% 50.00% 73.20% 88.20% 95.40% 98.30% 99.40% 99.80% 99.90% 100.00% Page 146 of - de 165 Table 7 - Airlift PIF Forecasting Accuracy(Actual hrs / Forecasted hrs) [ 90.00% 90.50% 91.00% 91.50% 92.00% 92.50% 93.00% 93.50% 94.00% 94.50% 95.00% 95.50% 96.00% 96.50% 97.00% 97.50% 98.00% 98.50% 99.00% 99.50% 100.00% 100.50% 101.00% 101.50% 102.00% 102.50% 103.00% 103.50% 104.00% 104.50% 105.00% 105.50% 106.00% 106.50% 107.00% 107.50% 108.00% 108.50% 109.00% 109.50% m110.00% PIF Received(% of PIF) Page 147 of - de 165 0.00% 0.10% 0.20% 0.40% 0.80% 1.70% 3.80% 8.20% 16.60% 30.90% 50.00% 69.10% 83.40% 91.80% 96.20% 98.30% 99.20% 99.60% 99.80% 99.90% 100.00% 99.90% 99.80% 99.60% 99.20% 98.30% 96.20% 91.80% 83.40% 69.10% 50.00% 30.90% 16.60% 8.20% 3.80% 1.70% 0.80% 0.40% 0.20% 0.10% 0.00% ANNEX "I" DEFINITIONS AND ACRONYMS I1. Definitions In this Contract, the following terms shall have the following meaning: Administrative Support MSE means passenger and light cargo carrying vehicles assigned to support day to day site operations. Allowable Criteria to Achieve Inuit Benefits (ACIB) means those Inuit Benefits which may be used to achieve the IB FFP Commitment in a Contract Year, such as engaging temporary workers, subcontracting to IOCs and Reinvestment Initiatives. Attended LRR Site means an LRR site which, although normally unmanned, has a contingent of at least 6 persons executing Work at the site for no less than seven (7) consecutively scheduled days. Authority Granting Access means the individual given authority by the Contractor to grant access. Beyond Economical Repair (BER) means a condition classification assigned to unserviceable equipment which is either obsolete, or as the result of the application of financial criteria, is considered uneconomical to repair because such repair costs will exceed seventy-five percent (75%) of the acquisition costs (excluding transportation costs) for replacement equipment. Bitmap Logger (BML) means, for the AN/FPS 124, the Oracle database that captures all radar set parameters, alarms, faults and switch actions. Canadian Air Defence Sector (CADS) means the military operational organization established within 22 Wing North Bay having control and operating authority for the NWS. Canadian Forces Fire Marshall (CFFM) means the authority having jurisdiction for all fire protection and prevention issues for the NWS. Category (CAT-1) GFE MSE means GFE MSE required for daily site operations, or otherwise to support normal operations. Category (CAT-2) GFE MSE means GFE MSE required to supplement site operations on a periodic basis. Ceiling Price means the maximum price to be paid to the contractor as established in the contract and beyond for which the contractor will not receive additional compensation for the defined work. As provided in the contract, the ceiling price may be subject to downward revision based on a pre-established payment formula. Collocated Site means an occupied Logistical Support Site (LSS) collocated with the CAM-M or the FOX-M radar stations. Complex Project difficulty arising from managing and keeping track of huge numbers of different interconnected tasks and activities; complexity arising from interconnection between multiple interdependent solution options, normally where there are no precedence for that technique or approach in the organization. This can also apply to very technical or design problems where complexity is created by ambiguity related to multiple potential interpretations of goals or objectives. Also relates to changing environmental or strategic direction outside the control of the project team. Comprehensive Land Claim Agreement (CLCA) means the Inuvialuit Final Agreement; Nunavut Land Claims Agreement; or the Labrador Inuit Land Claims Agreement, as the context requires; Page 148 of - de 165 and Comprehensive Land Claim Agreements (CLCAs) means one or more of them, as the context requires. Configuration Item (CI) means an aggregation of hardware and/or software, or any of its discrete portions, which satisfies an end use function and is designated for configuration management. Configuration Management means the process that identifies functional and physical characteristics of an item during its life cycle, controls changes to those characteristics, provides information on status of change actions and audits the conformance of configuration items to approved configuration baselines. Consumables mean items that are (i) consumed or expended or which lose original identity by incorporation in or attachment to another assembly; (ii) under five thousand dollars (Cdn) in value; and (iii) not ITAR/CTAT controlled items. Contract Year means the 1st day of April of one year to the 31st day of March of the following year. Controlled Technology Access and Transfer (CTAT) means technical data (including software), material or equipment that is specifically designed or modified for strategic or military purpose. Cooperation Agreement between Inuvialuit Regional Corp (IRC) and DND means the agreement between the IRC and the DND regarding participation of the Inuvialuit in the activities occurring on NWS sites in the Inuvialuit Settlement Region. Corrective Maintenance (CM) means those actions taken to restore full serviceability after failure/functional degradation has occurred and includes all repair and replacement tasks not previously identified in the Contractor's Preventive Maintenance Plan. Corrective maintenance is also referred to as Labour Use Code (LUC) 74 maintenance. Corrective Maintenance (CM) Job Limit means the initial twenty-five-thousand dollars in costs (excluding any material that may be supplied as GFM) for each corrective maintenance (CM) job which is paid by the Contractor and not reimbursed by Canada or claimable under this Contract. Cost means cost determined in accordance with Contract Cost Principles DSS-MAS 1031 2. Customer Support Request (CSR) means requests for site access and support, submitted by Canada or its representatives who are directly involved in the operation and maintenance of the NWS. Depot Level Maintenance means maintenance activities including the repair, fabrication, rebuilding, assembly overhaul, modification, prototyping, refurbishment, rebuilding, test, analysis, repair-process design, in-service engineering, upgrade, painting and disposal of parts, assemblies, subassemblies, software, components, or end items that require shop facilities, tooling, support equipment, and/or personnel of higher technical skills, or processes beyond the organizational level capability. Direct Labour Hours means those hours of labour expended by Contractor personnel or Temporary Workers who are directly involved in the provision of actual hands-on Work and excludes those activities not directly related to the hands-on Work, including management, administrative support, supervision, travel time or other indirect efforts. EcoNet means the database used to track information related to fuel storage tanks, contaminated sites and solid wastes landfills managed by DND/CF (eg. Location, type, contents, compliance etc.), including compliance with applicable laws and regulations. Electronic Support Equipment means equipment required to support either Prime Mission Equipment (PME) or site operations (i.e. Telephone PBX). Page 149 of - de 165 Emergency Maintenance means maintenance that is required to be done in order to prevent or correct failure that involves immediate risk to life, limb, the environment or Government property. Emergency maintenance is also referred to as Labour Use Code (LUC) 72 maintenance. Engineering Change Request (ECR) means a request for an engineering change to: correct a drawing or engineering document error; correct a usability, reliability or safety problem; fix a software problem or product defect; improve performance and/or functionality; improve productivity; lower cost; incorporate new customer requirements; enhance installation, service or maintenance; or, respond to regulatory requirements. Equipment Status Reports means a report detailing equipment status changes for PME subject to and prepared in accordance with CFACM 50-301 (ESR Procedures Manual). Expendability, Reparability, Recoverability Category (ERRC) means a categorization process that identifies ownership (US or Canadian), type of equipment and reparability. Fire Services Manager means the designated Contractor representative having responsibility for maintenance and implementation of the Fire Services Plan, and the organization, management and functions of the Industrial Fire Brigade. Fire Services Training Coordinator means the designated Contractor representative having responsibility for coordinating effective, consistent, and quality training within the Industrial Fire Brigade training and education program. Firm Fixed Price (FFP) means the price for Work which normally is not subject to any adjustment unless certain provisions (such as a Contract change or variation in quantity) are included in the Contract. First Line Maintenance means field level maintenance (replacement). Government Furnished Equipment Mobile Support Equipment (GFE MSE) means those vehicles or equipment provided by DND (NWSO) for the Contractor's use in direct support of the operation and maintenance of the NWS. Government Property means all materials, parts, components, specifications, equipment, software, articles and things supplied to the Contractor by or on behalf of Canada for the purposes of performing the Contract including, for greater certainty the NWS and anything acquired by the Contractor in any manner in connection with the Work the cost of which is paid by Canada under the Contract, including government issue under the Defence Production Act. Incipient Level Fire Fighting means fire fighting performed inside or outside of an enclosed structure or building in which the progression has not developed beyond that which can be extinguished using either portable fire extinguishers or hand lines flowing up to 473l/min (125 gpm). Increased Readiness/Reconstitution means the manning of an otherwise unattended site to ensure an increased level of readiness to decrease response time on PME to 15 minutes. Indefinite Quantity Labour Categories are defines as follows: CATEGORY Professional Engineer DESCRIPTION A person who holds a current designation as a professional engineer in one or more Canadian province and/or territory. engineer A person who: 1) has a bachelor's degree in engineering from a Canadian university with an accredited Page 150 of - de 165 engineering program, but who does not hold a current designation as a professional engineer in a Canadian province or territory; Engineering Technologist Drafting Technologist Project Coordinator Journeyman Apprentice Professional Skilled Labour Cook/Chef Janitor Site Supervisor Wildlife Monitor Unskilled Labourer 2) has a degree in engineering from outside of Canada, but which is recognized as being equivalent by a Canadian university with an accredited engineering program. A person who has a diploma in engineering technology from a post secondary educational institution. A person who has a diploma in drafting technology from a post secondary educational institution. A person who has the educational background and/or the work experience to assume responsibility for the on-site implementation of a given IQ project. A person who is a certified journeyman in at least one Canadian province or territory. A person who is not a journeyman, but is working in a trade under the supervision of a certified journeyman. Aside from the professional categories noted above, a person who has the academic credentials to qualify as a professional in their field of practice. A person who has experience in a particular field, but lacks the academic credentials to qualify as a professional in that field. A person who is qualified to provide culinary services . A person who has the requisite experience to provide janitorial services. A person who has the requisite experience to supervise the day to day operation of a Long Range Radar site when it is attended for the purpose of implementing IQ work. A person qualified and authorized to provide persons working outdoors with protection from dangerous wildlife . A person who is performing a task which requires no formal education or experience. Indefinite Quantity (IQ) Requirements means those requirements that cannot be included in the FFP of the Contract as the scope, frequency, predictability recurrence cannot be determined precisely. Indefinite quantity requirements are also referred to as Labour Use Code (LUC) 76 requirements. Industrial Fire Brigade means an organized group of at least 3 individuals within an industrial occupancy who are knowledgeable, trained, and skilled in, at a minimum basic fire-fighting operations, and whose full-time occupation may or may not be the provision of fire suppression and related activities. International Traffic in Arms Regulations (ITAR) means those regulations pursuant to the Arms Export Control Act of the United States of America, which control the export and import of defence-related articles and services on the United States Munitions List. Inuit Beneficiary means an individual who is registered with an LCA. Page 151 of - de 165 Inuit Benefits (IBs) means those benefits for Inuit Beneficiaries as described in the Inuit Benefits Plan and which are achieved in a CLCA region. Inuit Benefits Firm Fixed Price Commitment (IB FFP Commitment) means the Inuit Benefits which must be derived from the Firm Fixed Price portion (excluding profits and taxes) of the Work in each Contract Year and is equivalent to thirteen percent (13%) of the FFP portion of the Work (excluding profits and taxes) for that Contract Year. Inuit Benefits on Firm Fixed Price (IB FFP) means those Inuit Benefits achieved through FFP Work. Inuit Benefits on Indefinite Quantity (IB IQ) means those Inuit Benefits achieved through IQ Work. Inuit Training and Development Program (ITD Program) means the Contractor proposed and Canada approved Inuit training and development program. Inuit-Owned Company (IOC) means a business entity: (i) located in a CLCA region; (ii) which meets the requirements of such CLCA to be designated as an IOC under that CLCA; and (iii) is confirmed as an IOC by the LCA for that CLCA. Labour Use Code means the code used to track deployment of labour for specifically identified activities or Work. For example, Labour Use Code LUC 72 - Emergency Maintenance. Land Claims Authority (LCA) means the authority related to CLCAs as follows: (i) for the Inuvialuit Final Agreement, the Inuvialuit Regional Corporation; (ii) for the Nunavut Land Claims Agreement, the Nunavut Tunngavik Inc.; (iii) for the Labrador Inuit Land Claims Agreement, the Nunatsiavut Government; and Land Claims Authorities (LCAs) means one or more LCA, as the context requires. Limited Technical Inspection (LTI) means a detailed mechanical inspection to determine if equipment is functioning in a manner and to a standard to which it was designed, or which is required in a given set of circumstance. Line Repairable Unit (LRU) means a component that can be replaced at first line maintenance. Logistical Support Site (LSS) means a warehouse and staging site for first line maintenance and a workshop where technicians perform limited second line maintenance. Long Range Radar (LRR) means an air surveillance system capable of detection and interrogation of targets up to 250 nautical miles, and includes the AN/FPS-117 radar. Long Term Tenants means NWSO and NWSO sponsored representatives that are at collocated sites for an extended period of time and include AFTAC personnel at LSS Cambridge Bay and the Airlift Carrier crews at Hall Beach and Cambridge Bay. Maintenance Control System (MCS) means the system that controls the AN/FPS 117 radar and determines faults, provides status of the system and reconfigures radar set for optimization. Major Engine Overhaul means a fixed scope of work including, but not limited to the replacement of components from both the top end and bottom end of an engine intended to return it to as close to its original specification as possible. Manager for the purpose of Inuit Benefits this means a Contractor employee who oversees and is accountable for the activities of five or more Contractor employees, and has financial management responsibilities, and includes manager trainees. Mandatory Requirements for Inuit Benefits (MRIB) means those Inuit Benefits which must be achieved by the Contractor in each Contract Year as more fully described in Annex D of the Contract. Page 152 of - de 165 Mean Time Between Failure (MTBF) means the predicted elapsed time between inherent failures of a system during operation. Mean Time To Repair (MTTR) means the average time required to repair a failed component or device. Medical Emergency means a personal injury or illness which is a direct threat to life and/or limb. Minor CM means a CM having an estimated completion time of less than one hour of labour and for which the required resources are available on site. Minor Modification means work completed under the fixed firm price contract requiring any change to form, fit or function (whether or not the item is configuration managed or not) where estimated costs do not exceed $25,000 per job. Minor modifications are also referred to as Labour Use Code (LUC) 78 modifications. Minor Engine Overhaul means a fixed scope of work including, but not limited to the replacement of components from the top end on an engine, and an inspection of the bottom end, to ensure its continued performance until it is due for a major overhaul. Mission Capable (MICAP) means to report and resolve mission capability of the radar due to failed parts. Mission Control Commander (MCC) means the operational authority for the CADS. MSE Job Limit means the limit for MSE, being eighty (80) or less hours to complete a specific MSE task. NATO Stock Number (NSN) means the 13-digit numeric coding system used to define and identify NATO military supply equipment. This is referred to in the USA as the National Stock Number. Normal Readiness means 96% availability as calculated in accordance with Section 5, Table 5-2. Normal Work Day means eight (8) consecutive hours, exclusive of a meal period. North Warning System Control Centre (NWSCC) the focal point for reporting in all matters relating to mission operations, located in the North Bay Above Ground Complex. North Warning System Support Centre (NWSSC) located at 22 Wing North Bay and provides depot level maintenance, training and logistics support for the AN/FPS-124 radar, LHCN equipment, and electronic control components of the NWS Power Generation Systems (PGS) and their associated Static Uninterruptible Power Supply (SUPS) units. Notice to Airmen (NOTAM) means a notice submitted to NAV CANADA containing information concerning the establishment, condition or change in any aeronautical facility, service, procedure or hazard, the timely knowledge of which is essential to personnel concerned with flight operations. NWS means the North Warning System as more specifically described in Section 1 of the NWS SOW. Occupational Health and Safety Incident means an injury to a person which may require the application of first aid or medical treatment, but does not pose a threat to life or limb. Operational Imperative means a situation where the contractor is required to initiate, redirect or refocus work effort as a result of a military priority requirement. Performance Database Support Software (PDSS) means an Oracle database that captures all AN/FPS 117 radar set parameters, alarms, faults and switch actions. Page 153 of - de 165 Power Generating System (PGS) means a system which provides power to sustain complete operation of the LRR and SRR sites and equipment on a 24 hour/day, 365 day /year basis. Predictive Maintenance means a maintenance process which determines the condition of in-service equipment in order to predict when maintenance should be performed. Preventive Maintenance (PM) means predetermined, recurring and scheduled work to service and preserve NWS equipment and Government Property, including MSE, so that it can effectively meet its designed purpose with a minimum of unscheduled downtime and to prolong its useful life, in accordance with an established preventive maintenance program described in SOW Parts 13.C1 and 14.C.1. Preventive maintenance is also referred to as Labour Use Code (LUC) 73 maintenance. Preventive Maintenance Inspection (PMI) means the care and servicing by personnel for the purpose of maintaining equipment and facilities in satisfactory operating condition by providing for systemic inspection, detection and correction of incipient failures either before they occur or before they develop into major defects. Prime Mission Equipment (PME) means those elements of the NWS that provide radar data to the North Bay Above Ground Complex along with Ground/Air/Ground voice communications access including: the AN/FPS-117 radar; the AN/FPS-124 radar; the G/A/G radios and the LHCN; Realty Asset Information System (RAIS) means a database used to track and report on the inventory of realty assets across CF/DND, and provides the ability to associate property data with environmental data, construction engineering information and facilities investment information by extracting data from other Infrastructure and Environment (I&E) applications. Reimbursable Customer Support Request (CSR) means requests submitted by Canada for site access and support when Canada has entered into separate arrangements with consultants, contractors and/or other parties to assist Canada in the performance of this Contract. Reinvestment Initiatives means those initiatives proposed by the Contractor and accepted by Canada, which are carried out in the CLCA regions for the benefit of Inuit Beneficiaries (for example, profit sharing with IOCs). Remote Control Group (RCG) means, the monitoring and control system which controls the AN/FPS 124 radar and determines faults, provides status of the system, reconfigures radar set for optimization, in conjunction with the BML. Report of Surplus (ROS) means a report describing all surplus items held in inventory. Response Time means the elapsed time from when a requirement is identified, by or to the Contractor, until (i) the requisite qualified personnel, equipment, necessary tools and parts/materials are on site and available; and (ii) work is commenced at the work site. Salary or Salaries means those wages paid to full-time or permanent part-time employees of the Contractor employed for the purposes of the Work under the Contract and includes benefits paid to such employees but does not include bonuses, lump sum payments, management incentive payments or severance payments. Second Line Maintenance means workshop level maintenance (repair). Security Incident means any incident which compromises or has the potential to compromise the physical security of NWS sites or the NWS Contractor's sites, NWS electronic data or hard copy data; constitutes or could constitute a controlled goods violation; theft; vandalism; and, incidents or threats of physical violence. SeeSOR means the monitoring and performance reporting software program used to evaluate service delivery directly against the SOW requirements Page 154 of - de 165 Self-Help Project means work designed and implemented by the Contractor at no cost to Canada (including labour and material), and requiring no dedicated Government furnished transportation. Self-help projects are also referred to as Labour Use Code (LUC) 77 projects. Shop Repairable Unit (SRU) means a component that can be repaired/replaced at second or third line maintenance. Short Range Development (SRD) Site means a fully operational Short Range Radar site located outside of North Bay, Ontario, used for testing and development of modifications prior to them being implemented on the NWS, and for the training of staff on SRR site systems and equipment. Short Range Radar (SRR) means an air surveillance system capable of detection and interrogation of targets up to 130 nautical miles and includes the AN/FPS-124 radar. Significant Incident means (i) any incident, excluding those specifically described in the SOW (fire, medical emergency, medical incident, environmental, security, aircraft overdue, aircraft incident and vehicle incident), that could cause concern for the DND, Canadian Forces or Minister of National Defence as described in Defence Administrative Orders and Directives (DAOD) 2008-3 "Issue and Crisis Management", or otherwise negatively impacts NWS B77 operations, (ii) a requirement to quarantine fuel or any incident involving quarantined fuel and (iii) any corrective maintenance item with a total cost to repair above the CM Job Limit. Site Display Units (SDUs) means a display unit for the UPX 39 MSSR control the radar and determine faults, provide status of the system and reconfigure radar set for optimization. Standing Job means work performed for a predetermined requirement which recurs regularly in the same location, for which an accurate job description is written, but for which resource requirements cannot be accurately forecasted. Standing jobs are also referred to as Labour Use Code (LUC) 75 jobs. Stocktaking means the procedure of counting and reconciling actual holdings of Government Supplied Materiel and Government Furnished Equipment (GFM/GFE) held under the Contractor's responsibility with applicable records and documentation in a given point in time. Supervisor for the purpose of Inuit Benefits this means a Contractor employee who oversees and is accountable for the activities of two or more Contractor employees, and includes Supervisor trainees. Support Equipment means all other NWS systems other than those identified as PME. This includes Power Generation Systems (PGS); fuel systems; ventilation systems; electrical distribution systems; and Static Uninterruptable Power Supply (SUPS). Systems Maintenance (SM) Section means the Military Section located in the above Ground Complex in North Bay, being the operational control authority for the NWS. Technical Library means the Contractor maintained central registry and distributing authority for all NWS-related publications, technical documentation and drawings. Temporarily Attended Site means a radar station that has personnel stationed at the station for a specified period of time for specific projects or maintenance activities. The radar station is considered to be a Temporarily Attended Site during the period of time that personnel are stationed at the site. Temporary Worker means an individual engaged for a specifically defined task and/or specifically defined period, who is not on the Contractor's payroll and who is not entitled, at law, to benefits. Third Line Maintenance means depot level maintenance (refurbishment). Third Party Support (TPS) means the support provided by the Contractor to an individual, a group of individuals or a Government or corporate organization involved in operations or Page 155 of - de 165 activities not directly associated with the operation and maintenance of the NWS, and for which the Contractor's costs is to be reimbursed by that individual, or the group of individuals or by that Government or corporate organization. Third Party Support (TPS) means support provided to an individual, a group of individuals or a Government or corporate organization involved in operations or activities not directly associated with the operation and maintenance of the NWS. Transaction means an activity as identified in a Transaction Table. United States Air Force Supply System Operating Instructions (SSOI) means operating instructions which detail procedures to operate the USAF Enterprise Solution-Supply (ES-S) in order to track USAF-owned assets (GFA). United States Federal Logistics Catalogue (FED LOG) means the US logistics information system that allows retrieval of information from the Federal Logistics Information System (FLIS). United States Government Furnished Assets (GFA) means assets supplied by the United States Air Force (USAF) that pertain to radars, radomes, and G/A/G radios, and their integral components as specified in USAF technical orders, including test equipment, for use by the Contractor in providing the Work. Unsatisfactory Condition Report (UCR) means a document used to report deficiencies in NWS equipment, material, software, and technical documentation, maintenance procedures and training. Variation in Quantity (VIQ) has that meaning as is provided in Annex B of the Contract Wildlife Monitor or bear monitor means an individual responsible for monitoring for wildlife, providing protection and preservation of/from wildlife to/from NWS visitors. Work Management System means a computerized system that provides the resources necessary to effectively and efficiently manage the Work for the duration of the Contract. I2. The follow acronyms shall apply to this Contract: AA AANDC ACIB AFB AFTAC AICC ALC API AQAP ATE AWOS BCP BER BML C&A C&E CA CADC CADD CADS CARS CCC Accountable Advance Aboriginal And Northern Development Canada Allowable Criteria For Achieving Inuit Benefits Air Force Base Air Force Technical Applications Centre Airborne Intercept Common Control Air Logistics Centre American Petroleum Institute Allied Quality Assurance Publication Automatic Test Equipment Automated Weather Observation System Business Continuity Plan Beyond Economical Repair Bit Map Logger Certification And Accreditation Communications And Electronics Contract Authority Crown Assets Disposal Corporation Computer Aided Design And Drafting Canadian Air Defence Sector Canadian Aviation Regulations Care, Custody And Control Page 156 of - de 165 CCR CDF CDN CD-ROM CEA CEAA CECAB CET CF CFAA CFFM CFR# CFSM CFTO CGP CGSC CI CISD CLC CLCA CM CMO CMS CN CO2 COMSEC COTS CPAR CPCI CPIN CPR CRYPTO CSA CSEC CSN CSO CSR CSTB CTAT CTS CY DAEPM DAOD DAP DEG DEW DIMSEC DLA DLCU DND DOD DOLI DREAM DRMIS DSCO EC Canadian Coastal Radar Central Distribution Frame Canadian Compact Disk - Read Only Memory Certified Environmental Auditor Canadian environmental Assessment Act Canadian Environmental Certification Approvals Board Certified Engineering Technologist Canadian Forces Canadian Fire Alarm Association Canadian Forces Fire Marshall Canadian Forces Registration Number Canadian Forces Supply Manual Canadian Forces Technical Order Controlled Goods Program Canadian Government Cataloguing System Configuration Item Canadian Industrial Security Directorate Canada Labour Code Comprehensive Land Claim Agreement Corrective Maintenance Contract Management Office Control And Monitoring System Contract Notice Carbon Dioxide Communications Security Commercial Off The Shelf Contractor Performance Assessment Report Computer Program Configuration Items Computer Program Identification Number Cardiopulmonary Resuscitation Cryptographic Canadian Standards Association Communications Security Establishment Canada Canadian Switchboard Network Company Security Officer Customer Support Request Communications Systems Test Bed Controlled Technology Access And Transfer Course Training Standards Current Year Directorate Of Aerospace Equipment Program Management Defence Administrative Orders And Directives Directorate Of Aerospace Procurement Diesel Electric Generator Distant Early Warning Director Information Management Security Defence Logistics Agency Distant Early Warning Line Clean Up Department Of National Defence Department Of Defence Date Of Last Inventory Deficiency Report Entry And Mail Submitter Defence Resource Management Information System Director Of Supply Chain Operations Environment Canada Page 157 of - de 165 ECR EDP EIA EIN EMS EP EPP ERM ERP ERRC ERT ESD ESR ES-S F&LS FAT FCA FCP FCS FEDLOG FFP FIFO FOB FSP FY FYO&SP G/A/G GFA GFE GFM GG GPC GQA GST HAZMAT HAZWOPER HPA HPR HR HRSDC HST HVAC IAW IB IFA IMS IOC IQ IRC ISO IT ITAR ITD ITDP ITSD Engineering Change Request Emergency Destruction Plan Environmental Impact Assessment Equipment Identification Number Environmental Management System Environmental Protection Environmental Protection Plan Emergency Response Manager Emergency Response Plan Expendability Recoverability Repairability Category Emergency Response Team Electrostatic Discharge Equipment Status Report Enterprise Solution - Supply Fire And Life Safety Factory Acceptance Test Facility condition Assessment Federal Contractors Program Facility Condition Survey Federal Logistics Data Fixed Firm Price Fist In First Out Freight On Board Fire Services Plan Fiscal Year Five Year Operations And Sustainment Plan Ground-Air-Ground Government Furnished Asset Government Furnished Equipment Government Furnished Material Ground Ground Government Purchase Card Government Quality Assurance Goods And Services Tax Hazardous Material Hazardous Waste Operations And Emergency Response Training Hazardous Products Act High Priority Requirement Human Resources Human Resources And Skills Development Canada Harmonized Sales Tax Heating Ventilating And Air Conditioning In Accordance With Inuit Benefits Inuvialuit Final Agreement Information Management System Inuit Owned Company Indefinite Quantity Inuvialuit Regional Corporation International Standards Organization Information Technology International Traffic In Arms Regulations Inuit Training And Development Inuit Training And Development Plan Information Technology Security Directive Page 158 of - de 165 JV LCA LCMM LCMS LHCN LOCID LRR LRU LSS LSS-C LSSE LSS-F LSS-G LSS-I LSS-Q LTI LTMP LUC MCS MICAP MOU MRIB MS MSC MSDS MSE MSSR MTBCMA MTBF MTTR NAADM NATO NBCC NDQAR NDSI NDT NFCC NFPA NMS NORAD NSN NWB NWS NWSCC NWSCI NWSO NWSSC O&M O/S OEM OH&S ORA OVL P.ENG PA PBX Joint Venture Land Claim Agreement Life Cycle Material Manager Life Cycle Management Services Long Haul Communication Network Location Identification Long Range Radar Line Replaceable Unit Logistics Support Site Logistics Support Site Cambridge Bay Life Safety Systems Electronics Logistics Support Site Hall Beach Logistics Support Site Goose Bay Logistics Support Site Inuvik Logistics Support Site Iqaluit Limited Technical Inspection Long Term Maintenance Plan Labour Use Code Maintenance Control system Mission Capable Memorandum Of Understanding Mandatory Requirements For Achieving Inuit Benefits Microsoft Meteorological Services Canada Material Safety Data Sheet Mobile Support Equipment Monopulse Secondary Surveillance Radar Mean Time Between Corrective Maintenance Action Mean Time Between Failure Mean Time To Repair North American Air Defence Modernization North American Treaty Organization National Building Code Of Canada National Defence Quality Assurance Region National Defence Security Instructions Non-destructive Testing National Fire Code Of Canada National Fire Protection Association National Master Specification North American Aerospace Defence (Command) Nato Stock Number Nunavut Water Board North Warning System North Warning System Control Centre North Warning System Catalogue Identifier North Warning System Office North Warning System Support Centre Operations & Maintenance Operating System Original Equipment Manufacturer Occupational Health And Safety Outside Repair Agency Organization Visibility List Professional Engineer Project Authority Public Exchange Page 159 of - de 165 PCB PET PFET PGS PIF PLC PM PME PMI PMP PMR PMSE POL PPE PTG PWGSC QA QAR QC QCARS QDR QETE R&CS R&O R&Q RADES RAMM RCG RCMP RDO REMIS RF RICC RMP ROS SACC SAR SCADA SDR SIN SM SNIC SNUD SOP SOS SOW SRAL SRCL SRD SRR SRU SSOI STS SUPS TA TASS Polychlorinated Biphenyls Performance Evaluation Team Portable Fire Extinguisher Training Power Generation System Performance Incentive Fee Programmable Logic Controller Preventive Maintenance Prime Mission Equipment Preventive Maintenance Inspection Preventive Maintenance Program Project Management Review Prime Mission Support Equipment Petroleum Oil And Lubricants Personal Protective Equipment Points To Go Public Works And Government Services Canada Quality Assurance Quality Assurance Representative Quality Control Quality Corrective Action Report Quality Deficiency Report Quality Engineering Test Establishment Radar And Communications Systems Repair And Overhaul Rations And Quarters Radar Evaluation Squadron Realty Asset Management Manual Remote Control Group Royal Canadian Mounted Police Redistribution Order Reliability and Maintainability Information System Radio Frequency Remote Interface Communications Controller Risk Management Plan Report Of Surplus Standard Acquisition Clauses And Conditions Search And Rescue Supervisory Control And Data Acquisition Supply Discrepancy Report Social Insurance Number System Maintenance Snow And Ice Control Stock Number User Directory Standard Operating Procedure Statement Of Sensitivity Statement Of Work Specific Resource allocation List Security Requirements Check List Short Range Development Short Range Radar Shop Replaceable Unit Supply System Operating Instruction Storage Tank Systems Static Uninterruptable Power Supply Technical Authority Trusted Associate Sponsorship System Page 160 of - de 165 TB TCTO TDG TDGA TF TIP TO TOP TPS TRA UAR UCR UHF ULC US USAF VFR VHF VIN VIQ VMN WCN WHMIS WO WSIB Technical Bulletin Time Compliant Technical Order Transportation Of Dangerous Goods Transportation Of Dangerous Goods Act Tab Format Transition-In Plan Technical Order Transition-Out Plan Third Party Support Threat And Risk Assessment Unattended Radar Unsatisfactory Condition Report Ultra High Frequency Underwriters Laboratory Of Canada United States United States Air Force Visual Flight Rules Very High Frequency Vehicle Identification Number Variation In Quantity Video Monitoring System Work Control Number Workplace Hazardous Materials Information System Work Order Workplace Safety And Insurance Board Page 161 of - de 165 ANNEX "J" MANAGEMENT INCENTIVE PROGRAM J1. General A Management Value Incentive Program (MVIP) promotes the reduction of costs of Work delivery, while maintaining or improving performance of the Work. MVIP provides for the reimbursement of Contractor Implementation Costs, as well as a sharing of Net Savings for those MVIPs accepted by Canada. The Contractor is encouraged to voluntarily undertake an MVIP in the performance of the Work by investing its own resources to develop and submit MVIP change proposals for review by Canada. In order to qualify as an MVIP under the Contract, the proposed change must: a) b) c) J2. relate to an existing Contract requirement for which the Contractor is required to obtain prior approval from Canada for a formal amendment to the Contract; result in actual cost reductions/ savings to Canada that can be clearly defined and measured; and not degrade overall performance, quality, maintainability, or reliability of the NWS. Definitions "Allowable Costs" shall be determined in accordance with the Contract Cost Principles 1031-2 (2012-07-16). "Collateral Costs" means the costs to Canada that result directly from implementation of the MVIP (such as any net increases in the cost of testing, operations, maintenance and logistics support). The term does not include the normal administration costs of processing the MVIP. "Collateral Savings" means the savings to Canada that result directly from implementation of the MVIP (such as any net decreases in the cost of testing, operations, maintenance and logistics support). "Contractor Implementation Costs" means the Allowable Costs the Contractor incurs pursuant to an executed IQ Task Authorization and Contract amendment as approved by the Contracting Authority. "Gross Savings” means the reduction in price in the Work which is the subject of the MVIP as a result of implementing the MVIP. "Net Savings" means the Gross Savings minus the Contractor Implementation Costs. "Sharing Base" means the negotiated percentage distribution of the Net Savings to each of the Contractor and Canada for an accepted MVIP. J3. MVIP Preparation and Submission Each MVIP shall be submitted as a complete business case and, at a minimum, shall include the following: a) A detailed description of the existing state, the proposed changes, the expected impact in terms of efficiencies/cost savings, and an explanation as to whether the proposal will result in short term or long lasting effects and savings; and b) At least the following financial data: Page 162 of - de 165 i. ii. iii. iv. v. vi. J4. A detailed price breakdown of the existing Contract requirement; A revised price breakdown of the Contract requirement showing the impact of the MVIP; An estimate of the Gross Savings achieved by the MVIP; A detailed breakdown of the Contractor's Implementation Costs associated with the MVIP; A description and estimate of the Collateral Costs associated with the MVIP; and A description and estimate of the Collateral Savings associated with the MVIP. Sharing Base Net Savings shall be shared between Canada and the Contractor on an x% + y% = 100% basis where x% to the contractor and y% to Canada will be negotiated on a case-by-case basis for each MVIP. Collateral Costs and Collateral Savings shall be taken into consideration by Canada solely to determine the acceptability of an MVIP as a good business case. These amounts shall not be a factor in determining Net Savings. J5. Review and Acceptance/Rejection Process Canada will review each MVIP and the Contracting Authority will respond within thirty (30) days requesting additional information, advising on the status of the MVIP review, or identifying that additional time is required to review and decide upon an action to be taken. The Contracting Authority will notify the Contractor in writing as to whether the MVIP is accepted or rejected. If rejected, an explanation of the reasons for rejection will be provided. Should Canada decide to proceed with the MVIP, the Contracting Authority and Contractor will negotiate the Sharing Basis. The decision to accept or reject the MVIP is solely at the discretion of Canada. Canada does not guarantee the acceptance of any MVIP submission at any time. Should Canada accept the MVIP, the Contracting Authority will: (i) (ii) issue an IQ Task Authorization to authorize the Contractor to proceed with the implementation of the MVIP; and issue a Contract amendment to capture the MVIP changes and/or modifications of the Work, as well as the change to the costs. Any amendment to the Contract shall only be effective upon execution by the Contracting Authority and the Contractor. Any work or modifications conducted by the Contractor in the absence of a Contract amendment is at the Contractor's sole risk and expense. Upon approval of the MVIP, the Contractor must complete the Work required under the Contract within the firm price specified, whether or not it implements the MVIP, unless an increase is authorized by the Contracting Authority. J6. Payment Canada shall reimburse one hundred percent (100%) of the Contractor Implementation Costs as itemized in the Contract amendment. Payment shall be made in accordance with the IQ Task Authorization. Canada shall pay the Contractor x% of the Net Savings resulting from an accepted MVIP as an incentive payment provided that the MVIP is complete and all Work is completed Page 163 of - de 165 with no remaining deficiencies and/or issues, and has been inspected and accepted by Canada. All costs are subject to audit by Canada. MVIP payments shall not constitute excess profit under any profit audit by Canada, but rather shall be set aside and considered Contract cost savings. Page 164 of - de 165 ANNEX "K" FEDERAL CONTRACTORS PROGRAM FOR EMPLOYMENT EQUITY CERTIFICATION I, the Bidder, by submitting the present information to the Contracting Authority, certify that the information provided is true as of the date indicated below. The certifications provided to Canada are subject to verification at all times. I understand that Canada will declare a bid non-responsive, or will declare a contractor in default, if a certification is found to be untrue, whether during the bid evaluation period or during the contract period. Canada will have the right to ask for additional information to verify the Bidder's certifications. Failure to comply with such request by Canada will also render the bid non-responsive or will constitute a default under the Contract. For further information on the Federal Contractors Program for Employment Equity visit HRSDC-Labour's website. Date:___/____/____(YYYY/MM/DD) (If left blank, the date will be deemed to be the bid solicitation closing date.) Complete both A and B. A. Check only one of the following: ( ) A1. The Bidder certifies having no work force in Canada. ( ) A2. The Bidder certifies being a public sector employer. ( ) A3. The Bidder certifies being a federally regulated employer being subject to the Employment Equity Act. ( ) A4. The Bidder certifies having a combined work force in Canada of less than 100 employees (combined work force includes: permanent full-time, permanent part-time and temporary employees [temporary employees only includes those who have worked 12 weeks or more during a calendar year and who are not full-time students]). A5. The Bidder has a combined workforce in Canada of 100 or more employees; and ( ) A5.1. The Bidder certifies already having a valid and current Agreement to Implement Employment Equity (AIEE) in place with HRSDC-Labour. OR ( ) A5.2. The Bidder certifies having submitted the Agreement to Implement Employment Equity (LAB1168) to HRSDC-Labour. As this is a condition to contract award, proceed to completing the form Agreement to Implement Employment Equity (LAB1168), duly signing it, and transmit it to HRSDC-Labour. B. Check only one of the following: ( ) B1. The Bidder is not a Joint Venture. OR ( ) B2. The Bidder is a Joint venture and each member of the Joint Venture must provide the Contracting Authority with a completed annex Federal Contractors Program for Employment Equity - Certification. (Refer to the Joint Venture section of the Standard Instructions). Page 165 of - de 165 NWS O&M CONTRACT RENEWAL SOW Section 1: NORTH WARNING SYSTEM EXISTING CONCEPT OF OPERATIONS AND MAINTENANCE NORTH WARNING SYSTEM OFFICE, OTTAWA, ONTARIO 1/22 rev 1 Table of Contents 1.0 INTRODUCTION 2.0 AIM OF DOCUMENT 3.0 EVOLUTION OF ARCTIC SURVEILLANCE O&M 3.1 DEW Line Era Support. 3.2 North Warning System pre-2000. 3.3 NWS 2000 – 2013. 4.0 OVERVIEW OF THE NORTH WARNING SYSTEM TODAY 4.1 NWS Mission. 4.2 Geography and Environment Impact. 4.3 Equipment: 4.3.1 Prime Mission Equipment (PME). 4.3.2 Support Equipment. 4.3.3 Other Equipment Systems. 4.4 Facilites: 4.4.1 Radar Sites. 4.4.1.1 Long Range Radars (LRRs): 4.4.1.1.1 Main/LSS sites. 4.4.1.1.2 Main Sites. 4.4.1.1.3 Auxiliary (Aux) Sites. 4.4.1.1.4 East Coast Sites. 4.4.1.1.5 PIN-3 site. 4.4.1.2 Short Range Radars (SRRs): 4.4.1.2.1 Type I SRR sites. 4.4.1.2.2 Type II SRR sites. 4.4.1.2.3 SRR Research and Development Facility (SRD). 4.4.2 Logistics Support Sites (LSSs): 4.4.2.1 Attended: 4.4.2.2 Community Based: 4.4.3 North Warning System Control Centre (NWSCC). 4.4.4 North Warning System Support Centre (NWSSC). 4.5 Government Furnished Material. 4.6 Government Furnished Transportation. 5.0 OPERATIONAL GUIDANCE 5.1 Operational Priorities. 5.2 Operational Availability. 5.3 Operational Readiness. 5.3.1 Readiness-Normal. 5.3.1.1 Readiness-Normal–LRR. 5.3.1.2 Readiness-Normal–SRR. 5.3.1.3 Readiness-Normal–Ultra High Frequency (UHF) Radios. 5.3.1.4 Readiness-Normal–Very High Frequency (VHF) Radios. 5.3.2 Increased Readiness. 2/22 rev 1 5.4 Restoral of Service. 5.5 Site Preservation. 5.6 Airlift Support. 6.0 SERVICE DELIVERY CONCEPT 6.1 General. 6.1.1 Care, Custody and Control. 6.1.2 Zone Concept. 6.1.3 Unattended Radar Operation. 6.2 Remote Monitoring and Control. 6.2.1 General. 6.3 Logistics Support. 6.3.1 Depot. 6.3.2 Logistics Support Sites (LSS). 6.3.3 Fuel and fuel storage. 6.3.4 Material Resupply Process. 6.4 Maintenance Support 6.4.1 General. 6.4.2 Preventive Maintenance (PM). 6.4.3 Corrective Maintenance (CM). 6.4.3.1 First and Second Line. 6.4.3.2 Third Line. 6.4.3.3 Commercial Facility Repair. 6.4.4 Emergency Maintenance. 6.5 Other Responsibilities of Note 6.5.1 General. 6.5.2 Risk Ownership. 6.5.3 Environmental Stewardship. 6.5.4 Health and Safety. 6.5.5 Site Access Control: 6.5.5.1 Support to NWSO. 6.5.5.2 Support to non-NWSO Parties. 6.5.6 Life Cycle Management. 6.5.7 Sustainment Projects. 7.0 ORGANIZATIONAL INTERACTIONS 7.1 NWSO 7.2 Canadian Air Defence Sector (CADS): 7.3 22 Wing North Bay Facility Hosting. 7.4 USAF Technical Authorities. 7.5 USAF NWSO Detachment. 7.6 Regulatory Agencies. 7.7 Contractor Management Office (CMO): ANNEX A - MAP OF THE NWS ZONES, LSS AND RADAR SITES ANNEX B - LIST OF SITES ANNEX C - FLIGHT DISTANCES 3/22 rev 1 NORTH WARNING SYSTEM CONCEPT OF OPERATIONS AND MAINTENANCE 1.0 INTRODUCTION 1.1 During the early years of radar activity in the Arctic there was a permanent military and civilian contractor presence at all sites operating and maintaining the radars. Over time the military element was removed, and with the advancement of technology and changing concepts, contactor presence diminished until the present day where North Warning System (NWS) radar sites in Canada run in a fully unattended mode, managed by an Operating and Maintenance (O&M) contractor. Radar sites span the Arctic from Labrador to the Alaska/Yukon border, with North Bay being the center for monitoring and controlling critical site systems. AIM OF DOCUMENT 2.1 This document describes the existing O&M concept for the NWS. It provides the reader with an overview of the current approach, requirements, and Canadian expectations for successful delivery of services. 3.0 EVOLUTION OF ARCTIC SURVEILLANCE O&M 3.1 Distant Early Warning (DEW) Line Era Support. During the DEW Line era all radar sites were co-manned 24/7 by military staff and contractor technicians. Resupply originated via weekly “vertical” flights from Winnipeg to CAM-M and FOX-M stations, from there carrying on with “horizontal” flights across the radar chain. 3.2 North Warning System pre-2000. Constructed between 1986 and 1992 (with the exception of eight existing Distant Early Warning Line sites, circa 1950) the NWS is the product of the North American Aerospace Defence Modernization (NAADM) Memorandum of Understanding between the United States and Canada. The NWS O&M activity was a contracted service from its initial start-up and the first time that Canada used a contractor to operate and maintain a major defence system. NWS support was designed using a five zone concept linking the southern operations to zone logistic sites and thence zone radar sites. Planning started in 1993 for unattended operations at nine LRR sites (with 4/22 rev 1 personnel remaining at CAM-M and FOX-M). The sites were then phased through minimum manning in 1994/5 to fully unattended in 1995. The other elements of the NWS, the Short Range Radar (SRR) sites, were designed to operate unattended. 3.3 NWS 2000 – Present. Today the operations and maintenance concept has evolved to contractor Care, Custody and Control of the entire NWS and its components. Under this concept, the contractor has full responsibility for delivering radar data. This means, at he working level, responsibility for all NWS O&M activities, ensuring adherence and compliance with all regulatory requirements and responsibility for developing and implementing an effective sustainment program. In return the contractor is given control over prime mission equipment, supporting equipment and site infrastructure while Canada maintains overall configuration authority and project implementation approval. 4.0 OVERVIEW OF THE NORTH WARNING SYSTEM TODAY 4.1 NWS Mission. The NWS provides the capability to detect airborne threats within the NWS surveillance area, to provide warning and assessment data on those threats, and provide a command and control capability to the Canadian Air Defence Sector (CADS) of the North American Aerospace Defence Command (NORAD). 4.2 Geography and Environment Impact. 4.2.1 The NWS sites are strategically positioned across the Arctic and down the Labrador coast, in the harshest of Canadian environments. The remote locations and severe Arctic climate afford the contractor only a small window of opportunity each year for outdoor projects and major maintenance activities, typically from June to September. In addition to most regular preventive maintenance tasks, emergency repairs and indoor projects can be performed throughout the year, although access may be severely limited due to weather conditions which restrict flying (icing, conditions, high winds etc). 4.2.2 A map and listing of the radar sites can be found in Annexes A and B, respectively. 5/22 rev 1 4.3 Equipment: 4.3.1 Mission Equipment that supports the NWS includes both Canadian and United States owned Prime Mission Equipment (PME), Support Equipment and other equipment systems. 4.3.2 Prime Mission Equipment (PME). The PME supporting the NWS includes the Lockheed Martin AN/FPS-117 Long Range Radar (LRR), the AN/FPS-124 Short Range Radar (SRR), originally developed and manufactured by Unisys, and Ground-Air-Ground (G/A/G) UHF/VHF tactical radios. 4.3.3 Support Equipment. The Support Equipment consists of, primarily; the satellite ground based Long Haul Communications Network (LHCN), the Power Generation System (PGS), Control and Monitoring System (CMS) and Supervisory Control and Data Acquisition system (SCADA). 4.3.4 Other Equipment Systems. Other systems of note supporting the NWS include Fuel Delivery Systems, Fire Monitoring and Suppression Systems, telephone switches, HVAC systems, Mobile Support Equipment (MSE) (wheeled and tracked), the Automated Weather Observation System (AWOS) and Video Monitoring Systems (VMN). 4.4 Facilities: 4.4.1 Radar Sites. There are two categories of radar sites, with unique sub-configurations as described below: 4.4.1.1 Long Range Radars (LRRs): There are 11 LRR sites in Canada extending from BAR-2 at Shingle Point in the Yukon to LAB-6 at Cartwright in Labrador. LRR sites are equipped with AN/FPS-117 radars, G/A/G radios and LHCN connectivity. Site infrastructure consists of buildings and their integral mechanical and electrical systems, fire detection and suppression systems, power generation systems, fuel storage and distribution systems, radar towers and radomes, ground satellite terminal buildings and radomes, AWOS compounds, roads, helipads and runways. All LRRs are accessible by runways, two of which are commercial airports: Hall Beach and Cambridge Bay. The LRR sites have the appropriate infrastructure to accommodate personnel for extended periods of maintenance, both at the site, and as a base of operations for maintenance at nearby SRRs. There are five distinct LRR site configurations: 6/22 rev 1 4.4.1.1.1 Main/Logistics Sites. Two sites, CAM-M (Cambridge Bay) and FOX-M (Hall Beach), are DEW Line era main sites co-located with Logistics Support Sites (LSSs), which are occupied on a continuous basis. 4.4.1.1.2 Main Sites. Two sites are unattended DEW Line era Main sites including PIN-M (Cape Parry) and DYE-M (Cape Dyer). 4.4.1.1.3 Auxiliary (Aux) Sites. Three sites are unattended DEW Line era Auxiliary Sites including BAR-2 (Stokes Point), CAM-3 (Sheppard Bay) and FOX-3 (Dewar Lakes); 4.4.1.1.4 East Coast Sites. There are three modern era East Coast sites, BAF-3 (Brevoort Island), LAB-2 (Saglek) and LAB-6 (Cartwright). 4.4.1.1.5 PIN-3 site. Lady Franklin Point, designated PIN-3 is currently without a radar or supporting infrastructure other than garages, fuel storage facilities and satellite ground terminals. The site will be rebuilt in due course with a new tower and accommodations hosting a refurbished AN/FPS-117 radar. 4.4.1.2 Short Range Radars (SRRs): There are 36 unattended SRR sites in Canada, extending from BAR-1 at Komakuk Beach in the Yukon to LAB-5 at Tukialik Bay in Labrador and one research and development radar facility in North Bay Ontario. SRR sites are equipped with AN/FPS-124 radar, G/A/G radios, LHCN and support communications equipment. Site infrastructure consists of a technical services building and the integral mechanical and electrical systems, power generation systems, fuel storage and distribution systems, fire detection and suppression systems, radar towers, satellite ground terminal radomes, helipad, AWOS compounds (at selected sites), and a beach re-supply area. The SRR site building houses PME, support equipment and a segregated room that can be used as a shelter. There are three types of SSR sites: 4.4.1.2.1 Type I SRR sites. These sites are equipped with two tactical G/A/G radios (one UHF and one VHF) as well as a VHF helicopter monitor radio; 4.4.1.2.2 Type II SRR sites. These sites are only equipped with a VHF helicopter monitor radio; and 4.4.1.2.3 SRR Research and Development Facility (SRD). The SRD in North Bay, Ontario is used for training, testing and development. It is configured as a Type I site. 7/22 rev 1 4.4.2 Logistics Support Sites (LSSs): The NWS in Canada is divided into five zones, each with a supporting LSS. Each LSS is comprised of warehousing and workshop facilities and is interconnected with other NWS elements via the Long Haul Communications Network (LHCN). Each LSS is staffed to provide logistics and maintenance support for the assigned NWS sites within the zone. LSS Hall Beach, LSS Cambridge Bay and LSS Goose Bay are co-located with commercial airfields. LSS Iqaluit and LSS Inuvik are within several kilometers of commercial airfields. LSSs are categorized as follows: 4.4.2.1 Attended: Two LSSs are co-located with LRR Main sites (Hall Beach and Cambridge Bay); and 4.4.2.2 Community Based: Two facilities are co-located with military facilities in Inuvik and Iqaluit; and one LSS is located on the 5 Wing Goose Bay air base. 4.4.3 North Warning System Control Centre (NWSCC). The NWSCC is located in the 22 Wing North Bay Above Ground Complex (AGC) designated the David L. Pitcher Building. The NWSCC staff liaises with, and responds to, the 22 Wing System Maintenance (SM) Section to coordinate maintenance. The NWSCC is the focal point for reporting matters related to mission operations. The NWSCC staff monitors site and system status, control systems and provides direction to maintenance technicians at the LSSs. The Contractor’s staff at the NWSCC performs maintenance on NWS LHCN and Control and Monitoring equipment (CMS), Programmer Logic Control (PLC) and Supervisory Control and Data Acquisition (SCADA) system located in the David L. Pitcher Building. 4.4.4 North Warning System Support Centre (NWSSC). The NWSSC is located at 22 Wing North Bay (Building 109) and is staffed and operated by the Contractor. The role of the NWSSC is to provide depot level maintenance, training and logistics support for the AN/FPS-124 radar, LHCN equipment, and electronic control components of the NWS Power Generation Systems (PGS) and their associated Static Uninterruptible Power Supply (SUPS) units. The Short Range Development Site (SRD), located approximately 20 kilometers outside North Bay, is an integral part of the NWSSC and is used for training, problem resolution and testing as well as software and communications interface development. 8/22 rev 1 4.5 Government Furnished Material. Apart from PME, support equipment and other major GFE listed above, Canada also provides site fuel, test equipment and leased satellite transponder access. 4.6 Government Furnished Transportation. Transportation from Logistics sites to radar facilities is provided via fixed/rotary wing aircraft supplied under another Government contract tailored in each zone to accommodate the unique nature of those areas and the projected annual work. 4.7 Vehicles are available at all LSSs and the LRRs for personnel and materiel transport between facilities and the runway or adjacent hamlet. 5.0 OPERATIONAL GUIDANCE 5.1 Operational Priorities. The mission of the NWS is to maintain continuous radar surveillance of, and a measure of control over, the northern approaches to North America; contributing to North American defence and Canadian sovereignty. The Department of National Defence (DND) and the Canadian Forces (CF) are required by international and domestic obligation to ensure that the NWS is successful and properly maintained. The ability of the facility to be self-preserving or survivable in an unattended mode with minimal human intervention is critical to mission success. PME integrity is paramount at all times and the equipment must survive, to the greatest extent possible, any catastrophic site event in order to resume operations once the site is repaired and operations restored. 5.2 Operational Availability. The Contractor is expected to provide useable radar and G/A/G radio signals between NWS sites and the CADS demarcation point (Central Distribution Frame at North Bay (CDF)) a minimum of 96% of the time on a monthly basis for each site. 5.3 Operational Readiness. 5.3.1 Readiness-Normal. The Contractor operates and maintains the NWS at a normal level of readiness such that radar data and G/A/G radio communications are available to the CDF at the performance standard specified in the SOW. The Contractor achieves PME outage restoral times as specified in the SOW except in cases where site preservation is at risk, wherein the 9/22 rev 1 Contractor provides an immediate response as specified in the SOW to ensure site preservation. 5.3.1.1 Readiness-Normal–LRR. The Contractor shall provide continuous radar data from each NWS LRR to the CDF at the performance standard as specified in the SOW. The Contractor ensures that restoral for interruption of LRR data occurs within 72 hours. 5.3.1.2 Readiness-Normal–SRR. The Contractor shall provide continuous radar data from each NWS SRR to the CDF at the performance standard as specified in the SOW. The Contractor ensures that restoral for interruption of SRR data occurs at the next opportunity for a site visit. However, if the adjacent site's radar is also unserviceable, one of the affected radars must be restored within 72 hours. 5.3.1.3 Readiness-Normal–Ultra High Frequency (UHF) Radios. The Contractor provides the following continuous UHF G/A/G radio communications to the CDF at the performance standard as specified in the SOW: LRRs – Guard, Airborne Intercept Common Control (AICC), and one (1) tactical channel, and at Type I SRRs one (1) tactical radio. The Contractor ensures that restoral for LRR UHF G/A/G radio communication as specified in the SOW occurs within 72 hours. The Contractor ensures that restoral for Type I SRR UHF G/A/G radio communication specified in the SOW occurs at the next opportunity for a site visit. However, if the adjacent site’s tactical UHF radio is also unserviceable, one of the affected tactical UHF radios must be restored within 72 hours. 5.3.1.4 Readiness-Normal–Very High Frequency (VHF) Radios. The Contractor provides continuous VHF guard and G/A/G radio communications channels from LRR sites and VHF G/A/G radio communications from Type I SRR sites to the CDF at the performance standard as specified in the SOW. The Contractor ensures that restoral of LRR VHF G/A/G radio communications specified in the SOW occurs within 72 hours. The Contractor ensures that restoral of Type I SRR VHF Tactical G/A/G radio communications specified in the SOW occurs at the next available site visit, unless the adjacent site’s VHF radio is also unserviceable, in which case one of the affected VHF radios will be restored within 72 hours. 5.3.2 10/22 Increased Readiness. The Contractor may be asked to provide an increased level of readiness to decrease response time, when directed by the NWSO Technical Authority (NWSO TA). This work may entail the reconstitution of one, several, or all NWS LRR sites. rev 1 Reconstitution of sites requires the contractor to staff the site(s) for the period of the reconstitution effort which may be either of shortterm duration of up to 30 days or a long-term, indefinite duration. There is a Reconstitution Kit at each unattended LRR, comprising adequate materials and supplies, excluding perishables, to support eight persons for up to 30 days. 5.4 Restoral of Service. When either continuous radar data or G/A/G radio communications from an LRR are interrupted, restoration is required within 72 hours. Generally speaking, i.e. when adjacent site’s PME is fully operational, SRRs are required to be restored at next available opportunity to visit the site. Response times for other faults may be deferred if the fault does not affect operational effectiveness, site preservation, security or safety. Otherwise, for situations that threaten site integrity, security or safety, response will be as soon as possible to prevent the loss or limit the damage to the site and its equipment, and protect personnel. 5.5 Site Preservation. For situations that threaten site integrity, security or safety, response is expected to be immediate to protect life, limb, the environment and government property. Situations which have the potential to cause loss or damage to a site and its equipment and precipitate an immediate response include: a. Heat or power failure, which could expose sites to risk of damage; b. Loss of power generating redundancy when the last remaining serviceable Diesel Electric Generator (DEG) is brought on line; c. Loss of remote monitoring and control capability, either directly or through the loss of communication to the site (Site Isolation); d. Loss of structural integrity of sites which would expose equipment and facilities to damage; e. Excessive snow load on structures or snow blocking air intake or exhaust vents; f. Fire alarms; g. Loss of satellite communications; h. Fuel spills, low fuel levels or suspected fuel leaks; and i. 11/22 Intrusion alarms rev 1 5.6 Airlift Support. The Contractor relies on Government furnished airlift to move personnel and air transportable equipment between LSSs and radar sites. The contractor has available in each zone one dedicated helicopter with a specific maximum number of flying hours available each month and also predetermined fix-wing hours within each zone for heavier, larger lift into LRR sites. Finally, there are an additional two supplemental helicopters available across all zones to a maximum number of flying hours. Weather is a critical factor in the execution of preventive and corrective maintenance activities and project implementation since, in all cases, the final decision to fly rests with the pilot and will always take weather into account. Annex C provides further flight details. 6.0 CURRENT SERVICE DELIVERY CONCEPT 6.1 General. 6.1.1 Care, Custody and Control. Under this concept the contractor has full responsibility for delivering radar data, which at the working level means responsibility for all NWS O&M activities, ensuring adherence and compliance with all regulatory requirements and responsibility for developing and implementing an effective sustainment program. In return the contractor is given responsibility for prime mission equipment, supporting equipment and site infrastructure while Canada maintains overall configuration authority and project implementation approval. 6.1.2 Zone Concept. NWS is divided into five zones, supported directly from a Logistics Support site within each zone. The LSSs are administered and supported by a Maintenance Manager and maintenance/logistics staff in North Bay. The LSSs are staffed full time with a zone manager who schedules and oversees zone work, responds to incidents involving radar site operations (typically directed from North Bay) and supports activities/visits initiated by the CMO or NWSO. 6.1.3 Unattended Radar Operation. Technological advances have enabled LRR site operations to move from a manned presence to fully unattended operations and although beneficial in terms of reduced manpower utilization, there are inherent complexities and risk with unattended systems which are remotely managed. Most of the NWS sites are unattended on a permanent basis and the contractor deploys personnel and resources from the LSSs by Government-furnished airlift, to carry out contractually require work at the radar sites. The facilities are remotely monitored and 12/22 rev 1 controlled from North Bay 24/7. Each radar site’s sensor and monitoring information is automatically sent to CADS, located at 22 Wing North Bay, over the LHCN. 6.2 Remote Monitoring and Control. 6.2.1 All essential systems at the NWS radar sites interface with the LHCN and are monitored and controlled from the NWSCC. Essential systems include the LHCN, the AN/FPS-117 and AN/FPS-124 radars, G/A/G radio, power generation, fire detection and suppression, environmental control, intrusion/access control, and automated weather observation system. The NWSCC, in liaison with 22 Wing System Maintenance (SM) Section, controls system parameters, conducts remote maintenance troubleshooting and performs initial equipment reset/restart and fault diagnosis. NWS remote trouble shooting reset/restart and fault diagnosis is achieved through: SCADA, Maintenance Control System (MCS), Remote Controller Group (RCG) and Programmable Logic Controller (PLC) and non-PLC Control and Monitoring Systems (CMS). 6.3 Logistics Support. 6.3.1 Depot. Logistics support for the NWS includes: coordinating of repairs, primarily from North Bay; supply support and transportation, including sealift; warehousing of spares, stocks and tools. 6.3.2 Logistics Support Sites (LSS). The contractor deploys personnel and material from LSSs located at Inuvik, NWT; Cambridge Bay, Hall Beach, and Iqaluit, Nunavut; and Goose Bay, Labrador, to carry out maintenance, equipment modifications, sustainment projects and other work at NWS sites. 6.3.3 Fuel and Fuel Storage. Fuel (Jet A1) is provided and delivered to each site. In most cases fuel is transferred by ocean going vessel to beach facilities, the exceptions include FOX-3, Dewar Lakes where the fuel is delivered by fixed wing transport, CAM-CB, Gjoa Haven where fuel is supplied by a Fuel Bowser from the adjacent hamlet and CAM-4, Pelly Bay and FOX-5, Broughton Island where the fuel is transferred via rotary wing transport. Bulk fuel storage is maintained at the beach (if applicable) and summit adjacent the radar facilities. The fuel transfer process from beach facility to summit tanks is site dependent, ether by fuel truck, pipeline or helicopter lift. Reserves for two to three years supply are typically maintained at each site. 13/22 rev 1 6.3.4 Material Resupply Process. Transport of bulk cargo and heavy equipment/materials is conducted via summer sealift to beachheads adjacent to the destination radar site. 6.4 Maintenance Support 6.4.1 General. Facility maintenance is achieved through preventive maintenance, remote monitoring and control, corrective maintenance activities including emergency repairs, as well as planned work initiatives to ensure sustainment of the system to meet performance requirements. Sites are normally serviced directly from the LSS or from adjacent LRRs with short stays when this can be performed efficiently and effectively. When not within air transport limits, and during the annual summer work period, LRR facilities may be used for staging support programs to other radar installations within the zone. 6.4.2 Preventive Maintenance (PM). PM is performed on all systems, sub-systems, facilities etc. supporting the NWS. PM is managed through a documented program and tracked through a work management system. 6.4.3 Corrective Maintenance (CM): 6.4.3.1 First and Second Line. First-line and limited second-line CM support is provided by the LSSs. When a fault cannot be cleared remotely from the NWSCC its probable cause and corrective measures are communicated by the NWSCC to regional LSS. Depending on the criticality of the fault and defined allowable downtime, technicians from the LSS respond by traveling to the radar site to perform corrective maintenance. 6.4.3.2 Third Line. Second and third line (depot level) maintenance is provided by the NWSSC. The NWSSC also provides third-line repair and overhaul coordination for all NWS equipment. Depot level (third-line) maintenance, including software support, is provided through the USAF for AN/FPS-117 radar and G/A/G radios and by the NWS contractor for AN/FPS-124 radar Line Replaceable Unit/Shop Replaceable Units (LRUs/SRUs), LHCN and PGS controller systems. Repair and overhaul of DEGs is handled on site by the contractor. 6.4.3.3 Commercial Facility Repair. Equipment not supported by the United States Air Force (USAF) or the NWSSC is sent to a designated commercial facility for repair and overhaul. 14/22 rev 1 6.4.4 Emergency Maintenance. From time to time immediate action (work) will be required to protect life, limb, the environment and Government Property, correct immediate fire, safety or health hazards and to preclude a reduction in operational effectiveness. An emergency requires immediate action to carry out an investigation and to implement a temporary or, where possible, permanent repair. 6.5 Other Responsibilities of Note 6.5.1 General. The Contractor is responsible for delivering an operational NWS, which requires administrative services, financial management, logistics management, risk management, quality management, security, health and safety, information services, site management, maintenance, monitoring and control, life cycle maintenance, configuration control, fire protection, sustainment engineering, Five Year Operations and Sustainment Planning, small project management, project contracting, third party customer support, customer (government) support, airlift/sealift fuel coordination and environmental stewardship. The Contractor reports progress regularly, and reports issues to the NWSO as they develop, both verbally and in writing. 6.5.2 Risk Ownership. Along with responsibility for the operation and maintenance of the NWS, the Contractor also accepts the full spectrum of risk inherent with activities related to this contact including operations and maintenance activities and sustainment projects. The service contract is structured such that the Crown has minimum exposure to risk and negative consequences. 6.5.3 Environmental Stewardship. The Contractor exercises due diligence and provides environmental stewardship in accordance with DND’s policies and all applicable Federal, Provincial and Territorial legislation. Of note, regulations such as the Storage Tank System (STS) Regulations and Nunavut Water License do not distinguish between Owner and Operator when violations occur. 6.5.4 Health and Safety. The Contractor exercises due diligence and provides a safe working environment in accordance with DND’s policies and applicable legislation. NWS facilities and sites must not pose a safety hazard to Contractor’s staff or anyone else granted access to a site. The Contractor must ensure that site visitors adhere to applicable safety regulations. 15/22 rev 1 6.5.5 Site Access Control. Care, custody and control of all aspects of the North Warning System gives the Contractor complete control over the delivery of surveillance data to NORAD operators. With this authority comes significant responsibility as the contractor must at all times adhere to applicable regulations, is responsible for the safety of all personnel on site, and is accountable for the safety, security and integrity of all facilities and equipment. Accordingly, there is an implicit duty to scrutinize all non-contractor requests to visit sites and to ensure visits occur on a noninterference basis. All requests to the contractor for customer support must be coordinated with NWSO and all contractor proposals to support a third party or deny a third party request must be reviewed by NWSO. The NWSO TA may veto the contractor's proposed response to a third party support request (TPS) request. 6.5.5.1 Support to NWSO. Members of NWSO or organizations and personnel sponsored by NWSO to complete NWS related business will submit support requests to the contractor for coordination. 6.5.5.2 Support to Third Parties (non-North Warning activities). From time to time the contractor will receive requests to provide support to personnel or organizations not affiliated with the NWS. The location and infrastructure available at the NWS sites, given it is such a remote and austere region, invites regular requests for support particularly in the wake of growing northern exploration. Thus, the contractor can expect requests for support from other Government Departments and Agencies, including DND organizations not affiliated with the NWS mission, and nongovernmental (commercial or private) organizations. The contractor may or may not wish to support such requests, but NWSO reserves the right at all times to review and possibly veto the contractor’s recommendation. 6.5.6 Life Cycle Management. The NWS is expected to remain in operation until at least 2030. The onus is on the contractor to maximize the life expectancy of existing infrastructure and systems through the process of thorough assessment and analysis design and implement sustainment projects. 6.5.7 Sustainment Projects. The Contractor is responsible for the design and implementation of sustainment projects agreed to by the NWSO TA. Sustainment projects are meant to maintain capability through the replacement of obsolete or non-supportable 16/22 rev 1 technology or to meet legislative requirements or evolving performance requirements. 7.0 ORGANIZATIONAL INTERACTIONS 7.1 NWSO. The NWSO Technical Authority (NWSO TA) is supported by the Procurement Authority (PA) and Contract Authority (CA). The NWSO was established in Ottawa in 1986 to operate and maintain the NWS sites in Canada on behalf of both governments. It is co-staffed by DND and USAF personnel and is the Canadian and American focal point for NWS O&M program management. The Directorate of Aerospace and Equipment Program Management (DAEPM) Radar and Communications Systems (R&CS), is designated the Director of the NWS with DAEPM (R&CS) 3 designated NWSO Technical Authority. The Deputy Director position is filled by the USAF and co-located with the NWS office in Ottawa. The NWSO TA has oversight of the Quality Assurance Program. 7.2 CADS. The Canadian Air Defence Sector (CADS), located at 22 Wing North Bay, is responsible for providing surveillance, identification, control and warning for the aerospace defence of Canada and North America at the Sector Air Operations Centre. Personnel of 21 Aerospace Control and Warning Squadron staff the "nerve center" of the CADS from 22 Wing's state-of-the-art two-story above ground complex that was officially opened in 2006. Duty crews, which include aerospace controllers and aerospace control operators, run the operation on eight-hour shifts. Their job is to monitor all radar feeds of air traffic approaching Canadian airspace. 7.3 22 Wing System Maintenance (SM) Section. The SM Section reports to the Mission Control Commander and is staffed by military technicians who are responsible for monitoring availability and quality of radar data and G/A/G communications on behalf of the MCC. The SM Section provides the interface between the MCC and the Contractor’s staff in the NWSCC. 7.4 USAF Technical Authorities. Hill Air Force Base provides the technical authorities for life cycle management of the AN/FPS-117 and AN/FPS-124 radars. Third line maintenance support for AN/FPS-117 parts resides In the USAF Logistics System. Third line maintenance of the AN/FPS-124 is performed at the NWSSC in North Bay. 17/22 rev 1 7.5 USAF NWSO Detachment. The USAF Detachment oversees the execution of US contracts providing material and services to the Contractor, specifically bulk fuel and airlift transport. 7.6 Regulatory Agencies. The Contractor is expected to have a positive professional relationship with regulatory agencies having interest in NWS sites, particularly Environment Canada and the Nunavut Water Board whose inspectors visit selected sites each year. 7.7 Contractor Management Office (CMO): The CMO is the focal point for planning, organizing and managing the work specified in the SOW and ensures all Inuit Benefit requirements are met. The CMO must be located in the National Capital Area. ___________________________________________________________ 18/22 rev 1 ANNEX A - Map of the NWS Zones, LSS and Radar Sites 19/22 rev 1 ANNEX B – List of Sites by Zone Zone 1 LSS Inuvik LRR BAR2 PINM 20/22 SRR BAR1 BARB BARBA3 BAR3 BARDA1 BAR4 BARE PIN1BD PIN1BG Zone 2 LSS Cambridge Bay LRR SRR PINPIN-3 2A CAM- PINM CB CAM- PIN3 DA PINEB CAMA3A CAM1A CAMB CAM2 CAMCB CAMD Zone 3 LSS Hall Beach Zone 4 LSS Iqaluit Zone 5 LSS Happy Valley Goose Bay LRR SRR LRR SRR LRR SRR FOX- CAM- DYE- FOX- LAB- LABM 4 M 4 2 1 F0X- CAM- BAF- FOX- LAB- LAB3 5A 3 5 6 3 CAMBAFLABFA 2 4 FOXBAFLAB1 4A 5 FOXBAFA 5 FOX2 FOXB FOXCA rev 1 21/22 42 79 110 105 105 250 250 85 46 101 53 80 146 189 149 158 199 307 362 138 86 36 66 207 207 233 233 49 98 48 60 294 244 150 185 291 329 Flight Time (Rtn) BAR-BA3 BAR-3 BAR-DA1 BAR-2 BAR-2 PIN-M PIN-M BAR-1 BAR-B BAR-4 BAR-E PIN-1BD PIN-1BG BAR-1 BAR-B BAR-4 BAR-E PIN-1BD PIN-1BG CAM-B CAM-1A CAM-A3A PIN-EB PIN-3 PIN-3 CAM-CB CAM-CB CAM-2 PIN-2A PIN-CB PIN-DA PIN-2A PIN-CB PIN-DA CAM-2 CAM-3 CAM-D Fixed Wing / Helicopter CAM-M PIN-3 CAM-M Zone 2 - LSS Cambridge Bay CAM-CB To From PIN-M BAR-2 Inuvik Zone 1 - LSS Inuvik Inuvik Zone Sites One Way Distance (S.M.) ANNEX C - Flight Distances H H H H FW H FW H H H H H H H H H H H H H H H H H FW H FW H H H H H H H H 0.8 1.5 2.1 2.0 1.3 4.7 3.1 1.6 0.9 1.9 1.0 1.5 2.7 3.5 2.8 3.0 3.7 5.7 6.8 2.5 1.6 0.7 1.2 3.8 2.6 4.3 2.9 0.9 1.8 0.9 1.1 5.4 4.5 2.8 3.4 6.0 6.8 rev 1 FOX-M FOX-M FOX-3 Iqaluit Zone 4 - LSS Iqaluit FOX-M Zone 3 - LSS Hall Beach CAM-3 Broughton Iqaluit Broughton Goose Bay Zone 5 LSS - Goose Bay Iqaluit LAB-2 Goose Bay LAB-6 22/22 FOX-A FOX-1 FOX-2 CAM-FA CAM-5A CAM-3 CAM-3 CAM-D CAM-4 FOX-3 FOX-3 FOX-B FOX-CA CAM-D CAM-4 FOX-B FOX-CA BAF-5 BAF-4A BAF-3 BAF-3 BAF-2 DYE-M Broughton Broughton DYE-M DYE-M FOX-5 FOX-4 FOX-5 FOX-4 LAB-4 LAB-5 LAB-6 LAB-2 LAB-2 LAB-1 LAB-3 LAB-1 LAB-3 Cartwright Cartwright 105 58 152 62 111 304 304 39 97 250 250 50 53 270 215 202 304 194 153 139 139 170 289 299 299 94 289 10 96 294 329 167 128 141 367 367 118 103 482 266 155 15 H H H H H H FW H H H FW H H H H H H H H H FW H H H FW H FW H H H H H H H H FW H H H H FW H 2.0 1.2 3.1 1.3 2.3 6.3 3.8 0.8 2.0 5.2 3.1 1.0 1.1 5.6 4.4 4.2 6.3 3.6 2.8 2.6 1.7 3.1 5.3 5.5 3.7 1.7 3.6 0.2 1.8 5.4 6.0 3.4 2.6 2.9 7.5 4.6 2.4 2.1 9.8 5.4 1.9 0.3 rev 1 Information and Qualifications Restricted - Contracts Restricted - Contracts Refer to attachment NWS O&M CONTRACT RENEWAL; SOW Section 1: NORTH WARNING SYSTEM CONCEPT OF OPERATIONS AND MAINTENANCE PROJECT BACKGROUND 08, November, 2013 2012-09-14 1.A Line Item NWS Section 1 Page 1 of 219 SOR Restricted - Contracts REFERENCES: The notations against the references have the following meaning: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Technical Authority. Furthermore, alternatives must fully interface with procedures in use globally. R - Reference only. For definition of terms see ANNEX I of the RFP. DEFINITIONS The Contractor's business processes will comply with the most recent version of ISO 9001 and 14001 requirements. All reports shall have associated procedures to the applicable ISO standard and be made available online. Procedures shall be made available to the NWSO TA for audit upon request. All deliverables will either follow the format specified in this SOW or will have its format developed/recommended by the Contractor, reviewed by the NWSO TA and approved by Canada. Ensure that DND operations/activities are not disrupted by the Contractor proposed methods and procedures without prior approval of Canada. Notwithstanding any emergency which may arise, the Contractor is responsible for meeting the performance standards of all line items of this SOW at all times. 08, November, 2013 2013-08-20 2.A.3 2013-10-23 2.A.2.a 2012-06-18 2.A.2 2013-08-20 2.A.1.f 2012-05-09 2.A.1.e 2012-05-09 2.A.1.d 2012-09-12 2.A.1.c 2012-09-11 2.A.1.b Maintain a workforce capable of completing all required tasks of the SOW. In the establishment of work priorities, the Operations and Maintenance (O&M) of equipment and systems supporting the North Warning System (NWS) shall be the highest priority. Provide management and administration for the following, as detailed in paragraph C of this section: 1) program management; 2) quality management; 3) maintenance of technical libraries; 4) risk management; 5) occupational health & safety; 6) training; 7) significant incidents; 8) security; 9) emergency services; 10) work management; 11) variation in quantity; 12) rations, potable water and ancillary support; 13) Inuit Benefits (IB) program management. all while providing best value to Canada. 2.A.1.a 2013-03-20 SCOPE OF WORK 2.A.1 Information and Qualifications Restricted - Contracts GENERAL REQUIREMENTS MANAGEMENT AND ADMINISTRATION 2.A Line Item NWS Section 2 Page 2 of 219 SOR Information and Qualifications Restricted - Contracts 08, November, 2013 Restricted - Contracts The Contractor assumes all responsibility for the health and safety of all personnel granted access to NWS sites. Follow provisions for General Safety as detailed in Section 2.C.5. Comply with measures not otherwise specified in this SOW, but which are consistent with prudent management and industry practices. Ensure that employees are in possession of appropriate 2.A.4.a 2013-08-20 SAFETY PROVISIONS Labrador Inuit Land Claims Agreement (M) Nunavut Land Claims Agreement (M) Co-operation Agreement between the Inuvialuit Regional Corporation and the Department of National Defence Concerning the Operation and Maintenance of the North Warning System - February 2, 1992 (M) Inuvialuit Final Agreement (M) ISO 10005 Quality Management Systems - Guidelines for Quality Plans, latest edition (G) Monthly Mandatory IB Management Report Template (M) Treasury Board Secretariat Framework for the Management of Risk (G) NWS Security Plan (G) NWS Risk Management Plan (G) NWS General Health and Safety Plan (G) ISO standards 9001 and 14001 (M) Historical 5 Year Business Plan (G) Facilities Condition Assessment (2009 or most current) (G) CSEC Industrial COMSEC Material Control Manual ITSD-CSD-01, Directives for the Application of Communications Security in the Government of Canada (M) Course Training Standards (G) The more stringent standards, laws, codes and/or regulations shall apply with respect to the application of Provincial, Territorial, Federal and DND standards, laws, codes and/or regulations. When any other discrepancy exists the most stringent requirement will be followed. Comply with the most current version of all publications and industry standards identified. DND will ensure that the Contractor has access to DND documents deemed necessary by the Contractor and DND to successfully accomplish the assigned task. MANAGEMENT AND ADMINISTRATION 2.A.4 2013-08-22 2.A.3.o 2013-08-22 2.A.3.n 2013-08-22 2.A.3.m 2013-08-22 2.A.3.l 2013-03-22 2.A.3.k 2013-03-12 2.A.3.j 2012-09-04 2.A.3.i 2012-06-05 2.A.3.h 2012-06-05 2.A.3.g 2012-06-05 2.A.3.f 2009-07-29 2.A.3.e 2011-08-18 2.A.3.d 2011-06-09 2.A.3.c 2011-08-18 2.A.3.b 2013-08-22 2.A.3.a Line Item NWS Section 2 Page 3 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts The Contracts Manager shall: a. Possess a post secondary degree or diploma in an area directly related to one or more of the requirements of this SOW, and b. Have a minimum of ten (10) years experience working in contracts management of which five (5) were as a contracts manager. The Safety Officer shall be a Canadian Registered Safety Professional or eligible for designation as a Canadian Registered Safety Professional. The Satellite Office Managers shall have a post-secondary degree or diploma in a trade or technical field and/or a minimum ten (10) years collective experience directly related to one or more requirements of their position. The Quality Systems Officer shall: a. Possess a post secondary qualification; either a degree or diploma in a field directly related to one or more requirements of this SOW; b. Have successfully passed an ISO Auditor course; and c. Have a minimum three (3) years experience working in an organization with a documented Quality Management System. The Program Manager shall: a. Possess a post secondary qualification; either a degree in the field of engineering or science or a technology diploma; b. Possess a Project Management Professional (PMP) certificate or be eligible for PMP certification; and c. Have a minimum of five (5) years experience managing a complex project. The contractor shall staff the following key personnel with, at a minimum, the stated qualifications. Where a post secondary degree or diploma is stated, the degree or diploma must be from a university or a college which has been granted the authority to award degrees or diplomas by its provincial ministry of education, and be a member of the Association of Universities and Colleges of Canada (AUCC) or Association of Canadian Community Colleges (ACCC), as appropriate. Degrees and diplomas from educational institutions outside of Canada can be accepted, provided they are granted equivalency from a Canadian university or college meeting the requirements stated above. PERSONNEL QUALIFICATIONS 08, November, 2013 2013-08-20 2.B.1.e 2013-08-20 2.B.1.d 2013-09-20 2.B.1.c 2013-10-01 2.B.1.b 2013-08-20 2.B.1.a 2013-09-09 2.B.1 2012-05-31 2.B 2012-05-11 2.A.6.b The Contractor shall establish and maintain an Emergency Contact List for key personnel who are available 24/7 in the event of an emergency, as further defined in 2.C.9. Core hours are deemed to be Monday to Friday, 9:00 a.m. to 3:00 p.m., Eastern Time. Unless otherwise stated in each Section, Contractor is to have staff at the Contract Management Office (CMO) available at a minimum in these core hours. 2.A.6.a 2013-09-23 HOURS OF OPERATION A full description of the facilities, works, equipment and infrastructure is provided in the Facilities Condition Assessment (2009) and accompanying documents, as per 2.A.3.c, and are available to the Contractor to support their operations, for a description of electronic Prime Mission Equipment, refer to Section 13. EXISTING CONDITIONS environmental clothing for operations at NWS sites under extreme weather conditions. Provide all Contractor personnel with Personal Protective Equipment (PPE), ensure that they are trained in its use, and employ it as required in the performance of their regular duties. Ensure precautionary measures are taken to prevent attack by wildlife, such as bears. MANAGEMENT AND ADMINISTRATION 2.A.6 2013-08-20 2.A.5.a 2012-05-30 2.A.5 Line Item NWS Section 2 Page 4 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts Contractor shall ensure sufficient staff are trained in emergency rescue for expected working conditions to complete the work in this SOW, including at a minimum confined space rescue and high angle or tower rescue. Emergency Rescue: COMSEC Custodian and Alternate Custodian shall posses a LEVEL II (SECRET) security clearance in accordance with CSEC Industry COMSEC Material Control Manual ITSD-CSD-01. All Contractor personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY All Contractor personnel working at NWS sites shall be Standard First Aid trained with CPR level A within 12 months of Contract award and remain current throughout the duration of the Contract. All Contractor staff and any subcontractors working on the Contractor's behalf shall have the required qualifications and experience to perform their assigned duties, and any other training, experience and/or qualifications required by paragraph B of each Section of this SOW. Contractor Staff: The Fire Services Officer shall be a certified NFPA 1021 Fire Officer 2 by a national certification organization acceptable to the Canadian Forces Fire Marshal's Office (e.g. International Fire Service Accreditation Congress or ProBoard Fire Service Professional Qualifications System). The Environmental Services Officer shall possess: a. a post secondary diploma or degree in the sciences; b. be designated a Certified Canadian Environmental Practitioner or eligible for designation as a Certified Canadian Environmental Practitioner; and c. have a minimum of ten (10) years of direct experience in the provision of environmental services. The Operations Manager shall: a. posses a post secondary degree or diploma in a field directly related to the requirements of this SOW; b. have a minimum of ten (10) years of direct experience in their field; and c. have a minimum of three (3) years of experience managing an operations or technical services function. The Technical Services Manager shall: a. have a degree in engineering or a diploma in engineering technology; b. be eligible for certification as a P. Eng. or CET; c. have at least ten (10) years of direct experience working in an engineering or other technical services department; and d. have a minimum of three (3) years of experience managing an engineering or technical services function. MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-19 2.B.4.a 2012-05-30 2.B.4 2012-05-30 2.B.3.b 2012-09-19 2.B.3.a 2012-06-15 2.B.3 2013-08-20 2.B.2.b 2012-09-19 2.B.2.a 2012-05-30 2.B.2 2013-08-20 2.B.1.i 2013-08-20 2.B.1.h 2013-08-20 2.B.1.g 2013-08-20 2.B.1.f Line Item NWS Section 2 Page 5 of 219 SOR PROGRAM MANAGEMENT 2.C.1 08, November, 2013 PERFORMANCE REQUIREMENTS Major Requirement MANAGEMENT AND ADMINISTRATION 2.C Line Item NWS Section 2 Restricted - Contracts Related Information Restricted - Contracts Estimated Qty Page 6 of 219 Performance Standard SOR Implement the Program Management Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-10-01 2.C.1.a Line Item NWS Section 2 Restricted - Contracts Implement the Program Management Plan, as per 2.F.1. The Program Management Plan shall describe the Contractor's approach to meeting the requirements of this SOW, and to achieve Normal Readiness. The plan shall document the Contractor's organization, the location of it's offices, and detail key personnel within the organization, their responsibilities and location within the reporting structure. The Plan shall include, at a minimum, the following key personnel: (1) Program Manager, as per 2.B.1.a, who is responsible for the overall implementation of the NWS SOW; (2) Quality Systems Officer, as per 2.B.1.b, who is responsible for the preparation, maintenance and implementation of the NWS Quality Management Plan; (3) Satellite Office Managers, as per 2.B.1.c, who are responsible for the daily operation of the LSSs, the NWSSC and the NWSCC; (4) Safety Officer, as per 2.B.1.d, who is responsible for the preparation, maintenance and implementation of the Occupational Health and Safety Plan; (5) Contract Manager, as per 2.B.1.e, who is responsible for the administration of the NWS O&M Contract; (6) Technical Services Manager, as per 2.B.1.f, who is responsible for infrastructure sustainment requirements in the SOW, including life cycle material management (LCMM), configuration management of NWS configured items, and performing trend analysis on NWS installed equipment and systems. The Technical Services Manager also has responsibility for the management and implementation of IQ projects; (7) Operations Manager, as per 2.B.1.g, who is responsible for the preparation, maintenance and implementation of the Five Year Operations & Sustainment Plan, including the NWS PMI program, scheduling and performing corrective maintenance on NWS equipment and systems, monitoring and control of the NWS, radar operations, coordination of airlift, sealift and fuel resupply; (8) Environmental Services Officer, as per 2.b.1.h, who is responsible for ensuring compliance with all federal, provincial and territorial legislation; (9) Fire Services Officer, as per 2.B.1.i, who is Related Information Restricted - Contracts Estimated Qty Implementation of 1 Plan. Performance Standard Page 7 of 219 Key management positions to be staffed at all times by incumbents or authorized acting personnel. No example of a key management position vacant or otherwise occupied by acting personnel for more than 4 months. No example of more than 2 key management positions vacant or otherwise staffed by acting personnel simultaneously. SOR Attend conferences, working groups and meetings. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-20 2.C.1.b Line Item NWS Section 2 Restricted - Contracts Attend meetings, working groups and conferences. Contractor representatives are to be qualified on the subject matter to be discussed. A schedule for regular meetings will be agreed to every March for the following contract year. Regular scheduled meetings per year include: 1) 6 meetings in the United States, annually; 2) 5 meetings in North Bay, annually; 3) 4 Progress Review Meetings (PMR) annually. PMRs are scheduled and chaired by the PWGSC Contracting Authority; 4) 65 meetings in the National Capital Area annually, either regularly scheduled or ad hoc in nature. Agendas and minutes are to be prepared as per Section 2.F.2. responsible for the preparation, maintenance and implementation of the Fire Services Plan. Related Information Restricted - Contracts Estimated 80 meetings annually. Estimated Qty Page 8 of 219 Not more than 8 meetings cancelled annually at the request of the Contractor. For scheduled meetings, provide any required information/material a minimum of two days ahead of the scheduled meeting. Performance Standard SOR Implement the Five Year Operations and Sustainment Plan (FYO&SP). Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-19 2.C.1.c Line Item NWS Section 2 Restricted - Contracts Implement the FYO&SP as described in 2.F.3. The following development activities are required, at a minimum, in any given year: (1) tendering, awarding and implementing approved projects for the CY, (2) completing final designs, environmental impact assessments (EIAs) and obtaining final approval for projects scheduled for implementation in CY+1 and for projects in CY+2 if material pre-positioning by sealift is required for those projects in CY+1; (3) procuring material for CY+1 projects which is required to be prepositioned; (4) completing the business cases, preliminary design, and preliminary EIA for projects planned for implementation in CY+2 which do not require material prepositioning by sealift, and for CY+3; (5) identifying new work for inclusion in CY+4 (year five of the FYO&SP); and, (6) implementation of recurring maintenance, major maintenance activities, and major maintenance programs for the CY; (7) procurement of material for CY+1 major maintenance activities which require prepositioning in the CY; The Operations Manager shall be responsible for establishing the FYO&SP, preparing monthly updates, and ensuring that the most recent version of the FYO&SP is available to all stakeholders. In all cases, established procedures shall be followed for additions or deletions of work on the plan, rescheduling of work within the CY, or movement of work from one year of the plan to another. In all cases, where warranted, the FYO&SP shall provide mitigation strategies to eliminate or mitigate any negative impacts on implementation of the plan. Related Information Restricted - Contracts Estimated Qty Implementation of 1 plan. Performance Standard Page 9 of 219 No example of work in on the plan being added, deleted or rescheduled without following established procedures. Not more than 3 examples of IQ activities from the CY of the FYO&SP not being implemented in the CY. SOR TECHNICAL LIBRARY 08, November, 2013 2.C.3 2012-06-20 2.C.2.b Conduct quality monitoring. Implement the Quality Management Plan. 2.C.2.a 2012-09-11 QUALITY MANAGEMENT Administer OEM warranty recalls and Service Bulletins for all GFE. Manage inter-office business communications. Major Requirement MANAGEMENT AND ADMINISTRATION 2.C.2 2012-09-11 2.C.1.e 2013-08-20 2.C.1.d Line Item NWS Section 2 Restricted - Contracts Conduct audits to ensure quality standards are met for the requirements of this SOW, and as per the required ISO standards. Use SeeSOR quality checklists to measure performance against established performance criteria. Analyze all reports to detect potential problem areas and to initiate proactive preventive and/or corrective action. Track non-compliances electronically. Establish corrective action plans to address non-conformances. Submit audit reports detailing findings, corrective action plans to address non-conformances as per 2.F.6. Implement the Quality Management Plan, as defined in 2.F.5 to meet the requirements of this SOW. Conduct audits as required to be compliant to ISO standards and ensure that work is being performed to required standards. Ensure that PM and CM programs are implemented so as not to void GFE warranties. Assist the NWSO when required to resolve warranty issues. The Contractor shall maintain a record of GFE under warranty and advise the NWSO TA of all instances where the warranty applies before taking any repair action. Provide same day person-to-person management and high-level technical contact. As per 2.F.4, maintain, online, a current organization chart listing all permanent personnel indicating functional responsibilities and contact names, telephone numbers and e-mail addresses. Personnel in the NWSCC shall liaise with and respond to DND operations in the CADS through the SM Section on a 24/7 basis regarding the provision of radar and communications data from the NWS radar sites, and reporting incidents which specifically effect PME. Provide e-mail capability to facilitate communication and interchange of electronic correspondence. The e-mail capability shall include internet e-mail for personnel when away from the office. Related Information Restricted - Contracts Estimated Qty Continuous quality monitoring of all work related activities of the SOW. Implementation of 1 plan. 10 recalls per year. Inter-office communications is an on-going requirement. Performance Standard Page 10 of 219 No instances of not using SeeSOR for quality activities. Ensure that each NWS site (including CMO, NWSSC, NWSCC, and LSSs) is audited at least once every two years. No example of 2 major non-conformance items upon audit by the NWSO TA. Not more than 3 minor non-conformances upon audit by the NWSO TA. The quality system must be implemented to the required ISO standards. No incidence of warranty recalls and service bulletins not being actioned. No incidence of warranties being voided due to actions or omissions of the Contractor. No instance of personnel in the NWSCC not available to liaise with and respond to DND operations in the CADS through the SM Section on a 24/7 basis. SOR Control and issue all technical services documentation. Control and issue drawings for all installed equipment. Maintain a Technical Library. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-24 2.C.3.c 2013-08-20 2.C.3.b 2013-08-20 2.C.3.a Line Item NWS Section 2 Restricted - Contracts Control and issue all technical services documentation, including, at a minimum: 1) Preventive Maintenance routines; 2) Configuration control documentation and associated forms; 3) Installation or modification instructions or bulletins; 4) Other technical documentation produced during the implementation of this SOW; 5) All vendor and government provided technical publications; 6) All MSE technical manuals and publications. In all cases, documents to indicate their revision status and date. Section 15.F.13 refers. Maintain an accurate and up to date set of NWS as-built drawings, vendor drawings and government supplied drawings for installed equipment in accordance with Directorate of Supply Chain Operations (DSCO) requirements. Issue new or revised drawings in approved format. Maintain a technical library to serve as a central registry, document control system and distribution authority for all NWS-related publications and drawings for installed equipment, systems and MSE. Ensure procedures governing the NWS technical library and sub-libraries (local to LSSs, LRRs and SRRs) for control and maintenance of publications are consistent with ISO 9001 requirements. Procure, issue and distribute publications, documents and revisions. Maintain amendment records. Ensure that the assigned account/plate number is indicated on all publications requisitions. Provide online access (to Contractor and DND representatives) to an up-to-date library index, as per 2.F.7. Ensure that the index lists documents by alphanumeric designation, title, revision status and location. Provide NWSO access to library documents during normal hours of operation, as per 2.A.6.a. No tasks associated with the performance of this SOW shall be negatively affected by lack of access to library items. Related Information Restricted - Contracts Estimated Qty There are approximately 54,000 documents to be held. There is an average of 1322 combined changes made from the C&E and Facilities side annually. Estimated 40,000 total drawings held. Estimated 8,900 updates annually. Main Technical Library at CMO, 1 Technical Library for each LSS, sub-libraries at the NWSSC, the NWSCC, each LRR site and SRR site. Environmental documentation to be held at each NWS site. Performance Standard Page 11 of 219 Documentation held at the CMO not out of date more than 3 days. Documentation held at the NWSCC, the NWSSC and LSSs not out-of-date by more than 3 weeks. Documentation held at LRR sites and SRR sites updated at the first site visit after being issued. The appropriate documents are retrievable within 10 minutes 90% of the time and within 2 hours 100% of the time or are appropriately signed out with a specified return date and time. New drawings to be issued within 20 business days of receipt. No example of the technical library or sub-libraries not being available to the NWSO TA during normal hours of operation. Not more than 2 examples annually of electronic documents not retrieved within 10 minutes upon request by the NWSO TA. Not more than 3 examples annually of hard copy documents not being located within 30 minutes upon request of the NWSO TA. No example of documents not in the library that have not been appropriately signed out, and who signed them out. SOR Conduct monthly safety inspections at LSSs, the NWSSC and the NWSCC. Implement Occupational Health and Safety Program. GENERAL SAFETY Implement and maintain an NWS Risk Management Plan (RMP). RISK MANAGEMENT Prepare updates for Defence Resource Management Information System (DRMIS). Maintain a current, searchable, online database of digital photos. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-25 2.C.5.a.1 2012-06-21 2.C.5.a 2011-07-08 2.C.5 2012-09-14 2.C.4.a 2011-07-08 2.C.4 2013-09-23 2.C.3.e 2012-05-15 2.C.3.d Line Item NWS Section 2 Restricted - Contracts Conduct a monthly safety inspection at LSSs, the NWSSC and the NWSC, the inspection to be based on a checklist proposed by the Contractor and approved by the Crown. Any finding not corrected at the time of the inspection shall be tracked in the Contractor's work management system until corrective action has been completed. The results of the inspection shall be submitted as per 2.F.11. Implement Occupational Health and Safety Plan as per 2.F.10, activities are detailed in 2.C.5.a.1 to 2.C.5.a.8 Implement an NWS RMP as per 2.F.9. Ensure that all incident reports are reviewed and risk registers are created/updated as appropriate to minimize impacts to cost, schedule, performance and safety. Take action to eliminate or mitigate impacts and advise the NWSO TA accordingly. Prepare quarterly reports of new/modified realty assets to facilitate an update to the DRMIS. Report to be in Contractor format, reviewed and accepted by Canada. Reports are to be submitted as per 2.F.8. Digital photos depicting: 1) All current sites, equipment and Mobile Support Equipment (MSE); and 2) Modifications and projects in progress. Digital photo database accessed through a graphical user interface and using metadata terminology to allow for the searching on a minimum of 4 searchable fields, viewing and printing of all digital photographs. Assign standardized site and date labels to each photograph in the digital photo database for version control. Out-of-date/superseded photographs to be archived. Import existing database and update the digital photo database. There are approximately 2000 pictures/year. Related Information Restricted - Contracts Estimated Qty 7 inspections monthly Estimated 12 reviews annually based on incident reports of a nature which would cause a review/update of risk registers. Preparation of 4 reports. 1 database with approximately 2000 pictures/year. Performance Standard Page 12 of 219 No example of the required inspections not taking place. No example of issues uncorrected after 3 months. No example of risk registers not being reviewed and updated as appropriate upon receipt of an incident report. No example of the reports not being prepared. No more than 5 errors in technical information/labels in 100 sampled items. SOR Investigate medical emergencies. Prepare annual OH&S report to HRSDC. Conduct OH&S training. Establish and maintain Occupational Health and Safety Committees, and Occupational Health and Safety Representatives. Conduct annual NWS site safety inspections. Conduct quarterly safety inspections at LRR sites and SRR sites. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-07-27 2.C.5.a.7 2012-05-15 2.C.5.a.6 2012-07-27 2.C.5.a.5 2012-05-15 2.C.5.a.4 2012-06-21 2.C.5.a.3 2012-05-15 2.C.5.a.2 Line Item NWS Section 2 Restricted - Contracts Investigate medical emergencies. Document the status/results of the investigation, and submit reports as per 2.F.16. Prepare the annual Occupational Health and Safety report as required by the Canada Labour Code Part XV, Section 15.10 to HRSDC. Submit as per 2.F.15. Conduct OH&S training in accordance with 2.C.6. Establish and maintain Occupational Health and Safety Committees for work places that have 20 or more employees, as per the Canada Labour Code, Part II. Produce and post minutes on the safety board for each work location within 10 business days of the meeting as per 2.F.14. Establish an Occupational Health and Safety Representative at work locations with less than 20 employees. Perform annual safety inspections at NWS locations as follows: 1) LSSs - annually; 2) LRR sites - annually; 3) SRR sites - a minimum of 2 sites per zone inspected annually, with different sites being visited in subsequent years until all sites in the Zone have been inspected; 4) SRD - annually; 5) NWSCC - annually; 6) NWSSC annually. Inspections are to be performed by qualified personnel. The inspections to include, as a minimum: 1) Ensuring compliance, adequacy, quality and diligence of field level inspections being completed by staff; 2) review the Occupational Health and Safety Plan to confirm its applicability and currency; 3) Provide training to site staff as required. Any findings not corrected at the time of the inspection are to be tracked in the Contractor's work management system until corrective action has been completed. Safety inspection reports are to be submitted as per 2.F.13. Conduct quarterly inspections for the all sites in the NWS. The inspection shall be based on a checklist proposed by the Contractor and approved by the Crown. Any finding not corrected at the time of the inspection shall be tracked in the Contractor's work management system until corrective action has been completed. Submit the results of the inspection as per 2.F.12. Related Information Restricted - Contracts Estimated Qty 1 investigation annually. 1 report annually. OH&S courses as per CTSs included in 2.C.6. 1 committee for each of CMO, NWSSC and NWSCC, total of 3. Each committee to meet minimum 9 times annually as per CLC, Part II. One Representative at each of LSS. 27 inspections annually. 45 inspections quarterly Performance Standard Page 13 of 219 No example of a medical emergency not being investigated. No example of the report not being submitted as required. No example of an employee performing work without the required OH&S training. Not more than 2 individuals with expired training upon audit. No instance of the committees not being formed, or meeting as required by the CLC Part II. No instance of Representatives not being appointed at required locations. Not more than 3 inspections not completed annually. No example of a finding not corrected at the time of the inspection outstanding longer than 6 months Not more than 3 sites not receiving the required quarterly inspection. No example of a finding not corrected at the time of the inspection outstanding longer than 4 months. SOR Operate a key control program. Implement an NWS Security Plan. SECURITY Investigate significant Incidents. SIGNIFICANT INCIDENTS Provide regenerative training for NWSO and NWSO sponsored personnel. Prepare Course Training Standards. Provide all contractor personnel with job-specific training (initial and regenerative) as per CTSs. TRAINING Investigate occupational health and safety incidents. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-11 2.C.8.a.1 2012-09-14 2.C.8.a 2011-07-08 2.C.8 2012-07-27 2.C.7.a 2011-09-21 2.C.7 2012-09-11 2.C.6.c 2012-05-15 2.C.6.b 2013-08-20 2.C.6.a 2011-07-08 2.C.6 2012-09-11 2.C.5.a.8 Line Item NWS Section 2 Restricted - Contracts Receive, secure, issue, log, and inventory all keys placed in the custody of the Contractor for all facilities and installations of the NWS. Implement an NWS Security Plan as detailed in 2.F.22, including: Investigate significant incidents. Document the status/results of the investigation, and submit reports as per 2.F.21. Provide regenerative training to NWSO and NWSO sponsored personnel. During development of the annual training plan, as per 2.F.19, two (2) positions on each PME course shall be offered to NWSO and/or NWSO sponsored personnel. Upon delivery of the annual training plan, canvass NWSO for upcoming NWS training requirements for NWSO and NWSO sponsored personnel. Ensure that additional positions are offered to NWSO and NWSO sponsored personnel on a space available basis. Provide support to NWSO and NWSO sponsored trainees attending training at northern NWS locations. Prepare new Course Training Standards for newly installed equipment and systems. Include these new CTSs in the on-going training program. Provide all contractor personnel with job-specific training (initial and regenerative) to meet the requirements of this SOW as per the CTSs to be provided in 2.F.18. The provision of training is to be planned annually as per 2.F.19, and an annual report is to be submitted as per 2.F.20. Investigate occupational health and safety incidents. Document the status/results of the investigation, and submit reports as per 2.F.17. Related Information Restricted - Contracts Implementation of 1 key control program. An average of 10 significant incident reports annually. Estimated a total of 3 persons per year. Estimated 2 new CTSs to be developed annually. 40 training courses annually. 17 investigations annually. Estimated Qty Page 14 of 219 All keys to be accounted for within 24 hours of inspection. No incident of a significant incident not being reported. No example of NWSO or NWSO sponsored personnel not receiving regenerative training, or support for training occurring at NWS sites. No example of new CTSs not being developed and incorporated into the training program. Training shall be provided as per the CTS or as per industry standard and best practice 100% of the time. No instance of an occupational health and safety incident not being investigated. Performance Standard SOR Investigate security incidents. Maintain Mode IV crypto capability. Implement COMSEC program in accordance with the CSEC Industry COMSEC Material Control Manual ITSD-CSD-01. Establish and maintain COMSEC account. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-05-15 2.C.8.a.5 2013-10-23 2.C.8.a.4 2012-05-15 2.C.8.a.3 2012-05-15 2.C.8.a.2 Line Item NWS Section 2 Restricted - Contracts Investigate security incidents, such as intrusion alarms, theft or vandalism. Document the status/results of the investigation, and submit reports as per 2.F.23. Maintain the capability to load Mode IV crypto codes at each LRR location and for Tactical Control Radar (TCR) crypto rekeys for 4 Wing Cold Lake and 3 Wing Bagotville. Ensure sufficient operational keymat is available to load Mode IV crypto code, including KOI-18/KYK-13 fill devices, batteries and fill cables. Coordinate, track and schedule crypto keying requirements at all sites. Activate and operate the site Mode IV equipment as directed by the SM Section through the NWSCC. Notify the NWSO TA of any tasking from the SM section. Implement COMSEC program including COMSEC Standard Operating Procedures in accordance with the CSEC Industry COMSEC Material Control Manual ITSD-CSD-01. The program is to include an Emergency Destruction Plan (EDP) also in accordance with the CSEC Industry COMSEC Material Control Manual ITSD-CSD-01. The EDP shall be available at every NWS site or Contractor location where COMSEC material is held. COMSEC material is handled through Communication Security Establishment Canada (CSEC) and CSEC is the COMSEC Authority for the account. Establish COMSEC account through CSEC ITSD. Related Information Restricted - Contracts Estimated Qty An average of 25 incident reports annually. Currently 10 LRR Sites and 2 TCR sites. A total of 11 LRR sites, once PIN-3 is rebuilt and operating. Implementation of 1 COMSEC program. Establishment and maintenance of 1 COMSEC account. Performance Standard Page 15 of 219 No instance of a security incident not being investigated. 100% compliance. 100% compliance with CSEC Industry COMSEC Material Control Manual ITSD-CSD-01. 100% compliance with CSEC Industry COMSEC Material Control Manual ITSD-CSD-01. SOR Implement the Emergency Response Plan (ERP). EMERGENCY SERVICES Record site visitor information. Conduct security inspections. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-14 2.C.9.a 2011-11-18 2.C.9 2013-08-20 2.C.8.a.7 2013-09-24 2.C.8.a.6 Line Item NWS Section 2 Restricted - Contracts Implement the Emergency Response Plan as per 2.F.27 to safeguard life, the environment, government property and maintain NWS operational capability in the event of an emergency situation arising. The plan shall include, at a minimum, the following: Ensure that each individual visiting an NWS location signs a Visitor Register. Registers are to be held at each LSS, each LRR site, the NWSCC and the NWSSC. Register to contain name of the visitor, security clearance, time in, time out and sites visited. Retain site visitor registers as per 2.F.25. Conduct security inspections at NWS sites, as follows: 1) LSSs - annually; 2) LRR sites - annually; 3) SRR sites - a minimum of 2 sites inspected annually per Zone, with different sites being visited in subsequent years until all sites in the Zone have been inspected; 4) SRD - annually; 5) NWSCC - annually; 6) NWSSC - annually. The inspections are to include, at a minimum, a review of physical security, controlled goods management, COMSEC management and an audit of the site visitor register. Deficiencies noted are to be corrected at the time of the inspection. Any findings not corrected at the time of the inspection are to be recorded and tracked until corrective action has been completed. All findings not corrected at the time of the inspection to be completed within 6 months. Regardless of corrective action, all noted deficiencies are to be included in the security inspection report. Reports are to be prepared and submitted no later than 15 business days upon completion of the inspection. Submit reports as per 2.F.24. Related Information Restricted - Contracts Estimated Qty Implementation of 1 plan. Estimated 875 visitors annually for the entire NWS. 27 inspections annually. Performance Standard Page 16 of 219 No example of an emergency not being actioned as per the ERP. No instances of staff or visitors not signing in. Not more than 1 error or omission per register annually. Not more than 3 sites missing their inspection annually. SOR Communications Plan Roles and Responsibilities Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-14 2.C.9.a.2 2013-03-14 2.C.9.a.1 Line Item NWS Section 2 Restricted - Contracts Establish a communications plan within 12 hours of the emergency occurring. The communications plan shall be implemented to ensure that accurate information with regard to the nature and status of the emergency is delivered in a timely manner to the NWSO TA. The communications plan shall also address interfaces with the media and regulatory agencies where warranted. In the event of activation of the ERP, submit the communications plan as per 2.F.41. With allowances for the unplanned nature of a particular emergency, the plan shall the roles and responsibilities of key Contractor staff and/or internal organizations in the event an emergency occurs, including at a minimum: 1) The role of the Contractor's 24/7 organization in initial emergency identification, notification and response; 2) The appointment of an Emergency Response Manager (ERM). The ERM shall be appointed within 6 hours of the emergency occurring. The ERM's name and contact information shall be provided to NWSO, and the ERM shall serve as the single point of contact to NWSO for the duration of the emergency. The ERM shall have overall authority for management of the emergency, including initiating material procurement, securing transportation and engaging third parties as required to provide effective containment/mitigation measures, as appropriate, to the emergency, and/or otherwise manage the situation to completion; 3) The establishment of and Emergency Response Team (ERT). The ERT shall be established within 12 hours of the emergency occurring and shall be accountable to the ERM. The ERT will be composed of the Contractor's staff whose skill set best matches the nature of the emergency and/or third parties at the Contractor's discretion. The plan shall also address backfilling, where necessary, of staff appointed to the ERT to ensure that the remainder of NWS operations are minimally impacted. Related Information Restricted - Contracts Estimated Qty Implementation of 1 communications plan. 1 description of roles and responsibilities included in the ERP. Performance Standard Page 17 of 219 The NWSO TA is kept informed of the status of the emergency as detailed in the Contractor's plan. No example of details of the emergency communicated to the media without prior knowledge and concurrence of the NWSO TA. Roles and responsibilities within the Contractor's organization are clearly defined. SOR Annual Exercise Reconstitution Interrelationships Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-14 2.C.9.a.5 2013-03-14 2.C.9.a.4 2013-03-14 2.C.9.a.3 Line Item NWS Section 2 Restricted - Contracts The ERP shall be exercised at a minimum annually as a desk top exercise and shall include the NWSO TA as a participant. The exercise shall be documented, and based, at the Contractor's discretion, on an emergency which can reasonable be expected to occur which would negatively effect NWS operations. Upon completion of the exercise, a report shall be provided to the NWSO TA summarizing the effectiveness of the exercise, particularly any shortcomings identified, and how those shortcomings are to be addressed, up to and included an update to the ERP. The report is to be submitted as per 2.F.28. In conjunction with 2.E.1, the ERP shall address the requirement to reconstitute LRR sites to provide increased readiness, and as directed by DND. The plan will address, at a minimum: 1) The identification and maintenance of a reconstitution kit for each site; 2) A staffing plan to meet the requirement, and to backfill as required to ensure a minimal impact on NWS operations; 3) The transportation requirements to support the reconstitution effort. The plan shall document its relationship to incident reporting, specifically when a particular incident is classified as an emergency, triggering implementation of the ERP. The plan shall address, at a minimum: 1) fires; 2) environmental incidents; 3) medical emergencies; 4) aircraft incidents; 5) security incidents; 6) other significant incidents, such as natural disasters; 7) threats to national security, as determined and communicated by DND, which may require increased readiness for the NWS. The plan shall document its relationship to the Contractor's Business Continuity Plan, as defined in 2.C.9.b, specifically, when an emergency constitutes a threat to the Contractor performing its contractual duties as per this SOW, triggering activation of the BCP. The plan shall document its relationship to the Risk Management Plan, specifically, how root causes of the emergency and corrective actions are addressed through the RMP to eliminate or mitigate a recurrence of the emergency. Related Information Restricted - Contracts Estimated Qty Implementation of 1 exercise annually. 1 plan to reconstitute LRR sites included in the ERP. 1 description of interrelationships between the ERP and other plans/reports in this SOW. Performance Standard Page 18 of 219 No example of the annual exercise not being performed. LRR sites are reconstructed as per the IQ request. Description of interrelationships is clearly documented in the plan. SOR Maintain emergency rations at SRR sites. Maintain emergency shelters at LRR sites. Implement a Business Continuity Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-25 2.C.9.d 2013-03-25 2.C.9.c 2013-03-13 2.C.9.b Line Item NWS Section 2 Restricted - Contracts Maintain emergency rations at SRR sites. All SRR site emergency rations to allow for 3 meals per day, including water for 8 persons for 14 days Each LRR site has an emergency shelter which is to be maintained in a fully functioning condition at all times. Maintenance routines are to be implemented as per Sections 13.C.1.a and 14.C.1.a as applicable. All LRR site emergency shelters are to contain emergency rations to allow for 3 meals per day, including water for 8 persons for 14 days. For an emergency which negatively impacts the Contractor's ability to meet its contractual obligations under this SOW, implement the Business Continuity Plan (BCP) as per 2.F.29 to eliminate or mitigate the impact of the emergency on normal NWS operations. The plan shall address, at a minimum: 1) Loss of access of the Contractor's staff to one or more of it's key places of work due to fire, natural disaster or other catastrophic event; 2) Loss of the NWS information management system; 3) Loss of a significant number of the Contractor's staff due to epidemic. As a response to an emergency, the BCP is to follow, as appropriate, those elements of the ERP with respect to management of the emergency, and communications related to the status efforts to effect corrective action. The plan shall document its relationship to the Risk Management Plan, specifically, how root causes of the emergency which triggers the BCP and corrective actions are addressed through the RMP to eliminate or mitigate a recurrence of the emergency. The BCP shall be exercised at a minimum annually as a desk top exercise and shall include NWSO as a participant. The exercise shall be documented, and based, at the Contractor's discretion, on an emergency which can reasonable be expected to trigger the BCP. Upon completion of the exercise, a report shall be provided to NWSO summarizing the effectiveness of the exercise, particularly any shortcomings identified, and how those shortcomings are to be addressed, up to and including an update to the BCP. The report is to be submitted as per Section 2.F.30. The BCP shall be reviewed and updated at a minimum annually. Related Information Restricted - Contracts Estimated Qty 336 rations per site for 36 SRR sites. Maintain emergency shelters at LRR sites, total of 11. Maintain emergency rations for 3 meals per day for 8 persons for 14 days (total of 336 rations per site). Implementation of 1 plan. Performance Standard Page 19 of 219 No example of required minimum rations being unavailable. Not more than 2 examples annually of expired rations found on site. No instances of emergency shelters not being fully serviceable. No instance of emergency rations not being available on each site. Not more than two site annually with expired rations. No example of an emergency impacting the Contractor's ability to fulfill it's contractual obligations not been addressed as per the BCP, in conjunction with the ERP. SOR Maintain and create Equipment Identification Numbers (EINs). Implement Work Management Plan. WORK MANAGEMENT SYSTEM Implement emergency rescue operations. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-11 2.C.10.a.1 2012-05-16 2.C.10.a 2011-10-27 2.C.10 2013-08-07 2.C.9.e Line Item NWS Section 2 Restricted - Contracts Maintain already established EINs and create new EINs for newly installed assets. Ensure that EINs are broken down to the levels required by Life Cycle Management Services (LCMS), as specified in Part 15 of this SOW. Implement Work Management Plan with the capability as described in 2.F.31, and as follows: Contractor to ensure sufficient staff working at NWS sites have the requisite training to provide emergency rescue operations for occasions where personnel working or living on NWS sites are injured. At a minimum, the Contractor is to have the capability to provide confined space and high angle rescue. Related Information Restricted - Contracts Estimated average of 5,900 new EINs generated annually. Sufficient LSS staff to be trained. All subcontractors implementing related work on behalf of the Contractor to have rescue plans in place. Estimated Qty Page 20 of 219 No example of an EIN not being assigned. Emergency rescue operations to be conducted in all cases of a severe injury. Performance Standard SOR Manage hard copy project files. Manage an electronic project file tracking system. Manage work orders. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-13 2.C.10.a.4 2013-03-13 2.C.10.a.3 2013-09-27 2.C.10.a.2 Line Item NWS Section 2 Restricted - Contracts Manage active and historical hard copy LUC 76, LUC 77 and LUC 78 NWS project files. All information for projects is to be retained in a hard copy file system as defined in 2.F.34. Active project files are to be available the next business day upon request. Historical project files are to be available within 3 business days upon request. Manage an electronic project file tracking system to track LUC 76, LUC 77 and LUC 78 project files, as defined in 2.F.33. Manage NWS work via individual, unique work order number. Prior to initiating a work order, validate work requests, and for valid work requests, ensure all information is available for creation of the work order. Ensure that each work order contains the following, at a minimum: (1) unique work order number; (2) LUC; (3) job location (site, building and system as appropriate); (4) scope of proposed work; (5) justification for proposed work; (6) labour and material requirements; (7) EIN; (8) date of request; (9) contact information of originator; (10) status code to indicate progression of the work; (11) a priority code indicating the urgency of the work. Update work orders as work proceeds to ensure up to date information is available up to completion and closure of the work order. Closed work orders are to remain available for historical purposes. Cancelled work orders are similarly to remain available for historical purposes. The Contractor shall ensure that corrective maintenance required to protect life, limb and/or the long term health of personnel, safeguard the environment, or to protect Government Property is treated as LUC 72 emergency maintenance, and has priority over other CM work. The Contractor shall manage any backlog of work to ensure that corrective maintenance work orders are completed within one (1) year of approval. Related Information Restricted - Contracts Estimated Qty Approximately 2,500 project files to be maintained, with an estimated 15 new projects annually. 1 system tracking an estimated 15 projects annually. Approximately 12,250 work orders annually. Performance Standard Page 21 of 219 No example of a lost project file upon audit. Not more than 3 examples annually of a current project file not available within one business day upon request. Not more than 1 example annually of a historical project file not available within 3 business days upon request. Contractor to demonstrate an electronic project file tracking system. New projects added to the tracking system within 5 business days. Updates to project file status to be added within 3 business days. No example of work being performed without an associated work order. SOR Remove sewage at LSS-I and LSS-Q. Provide potable water at 36 SRR sites. Provide potable water at 8 LRR sites and 2 collocated LSS. Ensure potable water is available at LSS Iqaluit and LSS Inuvik. RATIONS, POTABLE WATER & ANCILLARY SUPPORT Manage variation in quantity. VARIATION IN QUANTITY Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-05-24 2.C.12.d 2012-09-11 2.C.12.c 2013-03-13 2.C.12.b 2013-08-07 2.C.12.a 2012-05-24 2.C.12 2012-09-14 2.C.11.a 2013-10-02 2.C.11 Line Item NWS Section 2 Restricted - Contracts Sewage at LSS-I and LSS-Q is held in a holding tank, which requires periodic pump-out. Provide potable water at 36 SRR sites. Provide potable water at 8 LRR sites (LAB-6, LAB-2, BAF-3, DYE-M, FOX-3, CAM-3, PIN-M, BAR-2) and 2 collocated sites CAM-M and FOX-M by transferring water from lakes/reservoirs and operating the existing water filtration systems. Water to be treated in accordance with all Federal and Provincial requirements within the operating parameters of the existing filtration systems. Establish and implement a water testing program to continuously monitor water quality to guarantee potability. Gather and record information for Potable Water System Activity Report as per Section 14.F.2. Ensure potable water is available at LSS Iqaluit and LSS Inuvik. Manage variation in quantity for all requirements in this SOW. Produce monthly VIQ report, as per 2.F.35, and annual VIQ report, as per 2.F.36. Related Information Restricted - Contracts Two locations to have sewage removed. For SRR sites, an estimated 6 litres per person per day. Anticipated site personnel loading is as per the Contractors staffing plan, projects scheduled on the Five Year Operations & Sustainment Plan, and CSR and TPS requirements detailed in Section 6. An estimated 200 litres per person per day. Anticipated site personnel loading is as per the Contractors staffing plan, projects scheduled on the Five Year Operations & Sustainment Plan, and CSR and TPS requirements detailed in Section 6. Existing water transfer methodology for each site is provided in Table 2-1. Provide enough water for drinking, hand washing and basic kitchen functions for the Contractor's staff at these locations, and to meet the requirements of Section 6 of this SOW. Manage VIQ for all line items in this SOW, as applicable. Estimated Qty Page 22 of 219 No example of sewage overflow, or kitchen or washroom unavailable due to sewage holding tank at capacity. All personnel attending any SRR site to have adequate potable water. No incident of poor quality drinking water in the potable water distribution system. No incidents where the storage tanks or water supply runs dry while personnel on the sites. No incident of incorrect operation of filtration equipment. No incident of failure to ensure adequate potable water at these locations. Contractor to demonstrate effective management of VIQ. Performance Standard SOR INUIT BENEFITS (IB) PROGRAM MANAGEMENT Laundry and cleaning service. Provide rations. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-13 2.C.13 2012-07-10 2.C.12.f 2012-05-24 2.C.12.e Line Item NWS Section 2 Restricted - Contracts Provide laundry, repair and cleaning services for all NWS rugs, carpeting, curtains, bedding, linen and special purpose/protective clothing. Contractor is to provide rations for staff, and to meet the requirements of Section 6. Related Information Restricted - Contracts Estimated Qty Laundry and cleaning services for the Contractor's staff at LSS-C and LSS-F, and to support authorized activities at unattended NWS sites, particularly those detailed in Section 6. 3 meals per day for each of the Contractor's staff, and as per the estimated quantity in Section 6. Performance Standard Page 23 of 219 No example of unclean bedding or protective clothing issued to a new user. All personnel working and living on NWS sites to receive adequate rations. SOR Implement the General IB Plan Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-08-20 2.C.13.a Line Item NWS Section 2 Restricted - Contracts Implement the General Inuit Benefits Program Management Plan as per 2.F.37. The Plan shall document the Contractor's methods and approaches to meeting or exceeding the contractually required IB in this contract, including at a minimum: 1. Strategies for the recruitment and retention of Inuit employees from within the LCAs included in this contract for FFP positions, particularly those for supervisory and management positions; 2. Strategies for the recruitment of temporary Inuit employees from within the LCAs included in this contract for FFP work; 3. What role, if any, the IQ Inuit Training and Development Program, further detailed in 2.C.13.b and 2.E.4, will play in assisting the Contractor in meeting its contractually required IB; 4. Strategies for the procurement of goods and services from Inuit owned companies within the LCAs included in this contract in support of FFP activities; 5. Any other Contractor proposed measures which are approved by Canada, that result in a direct IB; 6. A description of how the Contractor will work with outside organizations that have experience or mandates in various aspects of contracting with Inuit Beneficiaries or IOC, which may include agencies such as: a. Economic Development and Transportation (Government of Nunavut); b. Nunavut Arctic College/NAC (Government of Nunavut); c. Aboriginal Affairs & Northern Development (Government of Canada); d. CAN-NOR (Government of Canada); e. HRSDC (Government of Canada); f. PWGSC (Government of Canada). 7. Risks analysis and mitigation strategies associated with achieving the contractually required Inuit benefits for the duration of the contract. The plan shall include as an Annex a detailed program for the current Fiscal Year which details specific targets to meet or exceed the required Inuit benefits, including, but not limited to, targets for: 1. Hiring of new permanent Inuit employees, and retention of existing Inuit employees to ensure that the contractually required Inuit workforce is maintained or Related Information Restricted - Contracts Estimated Qty Implementation of 1 plan Performance Standard Page 24 of 219 The Contractor is to demonstrate that a current plan is in place and is being actively managed. Implementation of the IB plan results in achieving, at a minimum, the contractually required IB 100 % of the time. SOR Nil 2.D.1 08, November, 2013 WATCH KEEPING REQUIREMENTS Implement IQ Inuit Training and Development Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 2.D 2013-03-20 2.C.13.b Line Item NWS Section 2 Restricted - Contracts Implement the IQ Inuit Training and Development Plan as per 2.E.4 and 2.F.39 to provide training and development to individuals and companies who are beneficiaries within the three LCAs included in this Contract. The plan shall document how the Contractor intends to use this program to: 1. Actively recruit, employ, train and develop Inuit beneficiaries in the Contractor's entire workforce; 2. Hold annual conferences intended to train Inuit sub-contractors on how to properly and effectively bid for Government and Contractor issued NWS projects; 3. Support other initiatives directly related to providing value added benefits to LCA beneficiaries; The plan shall include as an Annex a detailed program for the current Fiscal Year which details the objectives and budget for the Fiscal Year, including, but not limited to: 1. Number, location and target audience for conferences; 2. Details of training proposed for or continuing into the FY for Inuit beneficiaries e.g. post secondary education, on the job training, or other specialized courses; 3. Any other initiative proposed by the Contractor and approved by Canada which demonstrate a direct Inuit benefit. Submit quarterly IQ IB Training and Development Program Reports as per 2.F.40. Submit monthly IB program reports as per 2.F.38. Related Information Restricted - Contracts Implementation of 1 plan. Estimated Qty Page 25 of 219 The Contractor is to demonstrate that an annual Inuit training and development program is in place, and is being actively managed with achievable targets. Performance Standard SOR Produce and maintain Program Management Plan. RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Provide AN/FPS-117 training for Canadian Coastal Radar technicians. Implement annual Inuit training and development program. Provide training to NWSO and/or NWSO sponsored personnel. 08, November, 2013 2013-08-20 2.F.1 2013-03-20 2.F 2011-08-30 2.E.6 2012-10-16 2.E.5 2013-03-20 2.E.4 2012-05-14 2.E.3 2012-05-14 2.E.2 Provide initial cadre training. Provide increased readiness/reconstitution of NWS sites. 2.E.1 2013-08-20 INDEFINITE QUANTITY (IQ) REQUIREMENTS Major Requirement MANAGEMENT AND ADMINISTRATION 2.E Line Item NWS Section 2 Restricted - Contracts Produce and maintain a Program Management Plan that details the requirements of 2.C.1.a. The Project Management Plan is to be in a format proposed by the Contractor, with the format reviewed and approved by Canada. The Plan is to be updated at a minimum annually by 01 April, or more frequently as circumstances warrant. All Records and Deliverables identified in this SOW shall be made available online in the NW IMS. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Provide AN/FPS-117 training for Canadian Coastal Radar technicians. Implement the annual Inuit training and development program as detailed in 2.C.13, and 2.F.37. For requirements beyond those covered in 2.C.6.c, and at the request of NWSO, provide training for NWSO and NWSO sponsored personnel up to and including dedicated courses. Review projects and modifications identified for implementation to determine training impacts and any applicable initial cadre training to be incorporated into the associated project or modification. Provide increased readiness/reconstitution of NWS sites, upon request of the NWSO TA. The LRR sites to be staffed to a level to provide the required level of response time on PME specified by the NWSO TA. Related Information Restricted - Contracts 1 plan, updated a minimum annually. Nothing additional 1 program with an annual budget of $2M. Ten LRR sites to have increased readiness/reconstitution. Estimated Qty Page 26 of 219 No example of the plan not being available. Not more than 2 technical errors or omissions in the plan upon review and audit by the NWSO TA. No example of the plan not being reviewed and updated annually by 01 April. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. Training to be implemented as per the terms and conditions of the IQ project. The program is implemented and administered as detailed in 2.C.13 and 2.F.37. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. Performance Standard SOR Produce agenda and minutes for all meetings. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-07-27 2.F.2 Line Item NWS Section 2 Restricted - Contracts Agenda may be waived by the Crown, otherwise agenda to contain the purpose of the meeting and planned items for discussion; the names of the Chairperson, OPI and other intended participants. After meetings prepare meeting minutes containing (but not limited to): 1) List of Attendees; 2) Items discussed during the meeting; 3) Milestones accomplished to date; 4) Status of previous action items; 5) New action items identified, their relative due dates and person responsible; and 6) Space for NWSO TA and Contractor signatures. Minutes may be waived by the Crown. Agendas to be available electronically to all meeting participants two days prior to meeting. Minutes to be available electronically for review to all meeting participants for a minimum three working days after meetings. Related Information Restricted - Contracts Estimated Qty Estimated 80 Agendas and 80 Minutes annually Performance Standard Page 27 of 219 The Agenda to be complete, accurate and distributed to all participants no later than 2 full working days prior to the meeting. The minutes are to be complete, accurate and submitted as draft to the NWSO TA for review no later than 5 working days after the meeting. Meeting minutes must be updated and submitted for signature within 3 working days following receipt of comments. SOR Produce and maintain a Five Year Operations & Sustainment Plan (FYO&SP). Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-11 2.F.3 Line Item NWS Section 2 Restricted - Contracts Produce and maintain a Five Year Operations & Sustainment Plan (FYO&SP). The plan shall include, at a minimum: 1) Control and monitoring procedures for how items are: a. added to the plan; b. removed from the plan; c. rescheduled within the CY; d. rescheduled to a later year of the plan. In all cases, updates to the plan shall be accompanied by mitigation plans to ensure that program and financial targets as appropriate are met for the CY. 2) An annual narrative for CY through CY+4 inclusive, outlining planned work, including at a minimum: a. capital projects; b. scheduled recurring maintenance activities; c. planned major maintenance and/or major maintenance initiatives; d. scheduled resupply activities (bulk fuel, dry goods); e. major procurement activities; f. contractually required inspections and audits; g. minor modifications; h. TPSs. The narrative will outline the approach to procurement, staffing and transportation to ensure that the planned work is completed in the intended year. 3) Supporting documentation, to include, at a minimum: a. completed and approved CY designs for capital projects; b. completed and approved CY+1 designs for those capital projects which require material procurement/prepositioning in the CY; c. business cases and preliminary designs for those CY+1 capital projects which do not require procurement/prepositioning of material in the CY; d. business cases for CY+2 capital projects; e. CY sealift consist; f. CY transportation plan; g. CY staffing requirements, specifically for site ramp-ups; h. CY MSE requirements; i. CY CSRs; j. CY TPSs. 4) A CY schedule for all CY activities, as detailed in 2.a through 2.h above, as applicable. The CY schedule is to Related Information Restricted - Contracts Estimated Qty Preparation and maintenance of 1 plan annually. Performance Standard Page 28 of 219 No example of the FYO&SP not being available. No example of the FYO&SP not being issued by 01 April. Not more than 5 technical errors or omissions in the plan upon audit by the NWSO TA. Not more than 3 examples of information on the CY schedule out of date more than one month upon audit by the NWSO TA. No example of changes to the FYO&SP without knowledge and consent of the NWSO TA, as per established procedures. No example of the CY-1 analysis not being submitted by 01 May. Not more than 3 technical errors or omissions in the CY-1 analysis upon audit by the NWSO TA. SOR Produce and maintain Contractor organization chart and contact information. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-08-07 2.F.4 Line Item NWS Section 2 Restricted - Contracts Produce and maintain an organizational chart describing the Contractor's permanent staff. The chart shall include the names and roles of the staff, their business phone numbers and business email addresses, and clearly show reporting relationships. The Organization Chart is to be updated and posted within 5 business days of any change to permanent staff, their role within the Contractor's organization, or their contact information. c. work not initially planned, but added to the CY, why it was added, and the impact completing this work has on later years of the plan. The CY-1 analysis is to be in a comprehensive narrative format as proposed by the Contractor, and as approved by the NWSO TA. The CY-1 analysis is considered to be part of the FYO&SP, and is to be submitted as an addendum to the FYO&SP no later than 01 May. Related Information Restricted - Contracts One organization chart, updated as changes occur. Estimated Qty Page 29 of 219 No example of the organization chart not being available. Not more than 3 examples annually of the organization chart being out of date by more than 5 days. Performance Standard SOR Establish and maintain an NWS Risk Management Plan. Provide DRMIS Information Update Maintain a Library Index. Submit quality audit reports. Produce and maintain a Quality Management Plan compliant to ISO 9001 and ISO 14001. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-14 2.F.9 2013-03-25 2.F.8 2011-10-25 2.F.7 2012-09-11 2.F.6 2013-03-13 2.F.5 Line Item NWS Section 2 Restricted - Contracts Establish and maintain an NWS Risk Management Plan based on the Treasury Board Secretariat Risk Management Policy. Reference 2.A.3.g is provided as a guidance document. Ensure that all program risks are identified and responded to in a way that minimizes impacts to safety, the environment, government property, cost, schedule and performance. All issues that the Contractor should reasonably be aware of are identified to the NWSO TA within one week of identification of new risks. Submit quarterly DRMIS reports as per 2.C.3.e. Reports are to be submitted within 10 business days following the end of the quarter. Maintain and make available electronically, a Library Index as specified in this SOW in 2.C.3.a, listing documents by location and post changes as they occur. Utilizing SeeSOR, prepare audit reports of Contractor performance against SOW requirements and ensure that these reports are available to the NWSO TA. Reports to be submitted monthly, due no later than 2 business days following the end of the month. Submit other audit reports conducted to comply with required ISO standards. Produce and maintain a Quality Management Plan compliant to ISO standards, as per 2.A.1.f to ensure the requirements of this SOW are met. The plan itself is to be prepared in accordance with the latest edition of ISO 10005 Quality Management Systems - Guidelines for Quality Plans. The Plan is to detail the Contractor's quality management system, how SeeSOR is integrated into the quality program and how the Contractor ensures it's business process will meet the requirements of the ISO standards. All deliverables in this SOW shall have a documented audit trail (plan, process and associated quality record(s)). All ISO documentation to be made available to the NWSO TA for audit upon request. The plan shall be reviewed and updated at a minimum annually, or more frequently as circumstances warrant. Related Information Restricted - Contracts Estimated Qty 1 Risk Management Plan, with 12 updates annually. Submission of 4 reports annually. 1 Library Index, with 35 updates annually 15 reports, annually 1 plan updated annually at a minimum. Performance Standard Page 30 of 219 Risk Management Plan to include all required information and be updated within one week of any new risk identification. No example of a report being submitted later than 10 business days following the end of the quarter. No more than 2 technical errors per report. The library index will be accurate and will be updated within 3 business days of any changes that occur. Report includes all required information. No example of a SeeSOR report not being submitted within 2 business days following the end of the month. Not more than 5 corrective actions outstanding longer than 4 months. Not more than 2 corrective actions outstanding longer than 6 months. No example of a corrective action outstanding longer than 12 months. No example of the plan not being available. No example of the plan not being updated at a minimum annually. SOR Submit annual Health and Safety Report to Human Resources and Skills Development Canada (HRDSC). Prepare and post Occupational Health and Safety Committee meeting minutes. Submit annual NWS site safety inspection reports. Submit quarterly safety inspections for LRR sites and SRR sites. Submit monthly safety inspections for LSSs, the NWSSC and the NWSCC. Establish and maintain an NWS Occupational Health and Safety Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-11 2.F.15 2012-09-14 2.F.14 2012-09-14 2.F.13 2012-09-14 2.F.12 2012-09-14 2.F.11 2012-09-14 2.F.10 Line Item NWS Section 2 Restricted - Contracts Submit annual Occupational Health and Safety report as detailed in paragraph 2.C.5.a.6, with an information copy to NWSO. Prepare and post Occupational Health and Safety Committee meeting minutes, as per CLC, Part II, and as detailed in 2.C.5.a.4. Minutes to be posted within 10 business days of the meeting. Submit annual NWS site safety inspection reports, as detailed in Section 2.C.5.a.3. The reports shall be submitted within 20 working days after completion of the inspection. Submit quarterly safety inspection reports, as detailed in 2.C.5.a.2. The results of the inspection shall be forwarded electronically to the Safety Officer no later than 15 business days after the end of the quarter. Submit monthly safety inspection reports, as detailed in 2.C.5.a.1. The results of the inspection shall be forwarded electronically to the Safety Officer no later than 5 business days after completion of the inspection. Establish and maintain an NWS Occupational Health and Safety Plan to meet the requirements of the Canada Labour Code and the pertinent occupational safety acts, ordinances and regulations of the applicable jurisdiction where NWS work is being performed. Reference 2.A.3.f is provided as a guidance document. The Plan is to outline the Contractor's OH&S policies to maintain the health and safety of all persons working and/or living at NWS sites, how legislative compliance is maintained, training requirements for staff applicable to their work location and assigned duties, and the specific requirements detailed in paragraph 2.C.5. The Plan is to be reviewed at a minimum annually, or more frequently as is warranted. Related Information Restricted - Contracts Submission of 1 report annually, with 1 information copy submitted to Canada. 27 meeting minutes. 27 reports annually 45 reports quarterly 7 reports monthly. 1 Plan updated at a minimum annually. Estimated Qty Page 31 of 219 Report to include all required information and submitted in accordance with the Canada Labour Code Part XV, Section 15 100% of the time. Not more then two instances annually of the minutes not being posted within 10 business days. No instance of minutes not being posted. Not more than 3 reports submitted later than 20 days after completion. No instances of corrective action outstanding beyond 6 months. Not more than 3 reports not being submitted within 15 business days after the end of the quarter to the Safety Officer. Not more than 2 examples of the report not being submitted within 5 business days to the Safety Officer. No example of the Plan not being available upon request. No example of the plan not being reviewed and updated at least annually. Not more than 3 technical errors or omissions upon review. Performance Standard SOR Establish and maintain CTSs. Submit occupational health and safety incident reports. Submit Medical Emergency Reports. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-05-07 2.F.18 2012-09-14 2.F.17 2012-09-14 2.F.16 Line Item NWS Section 2 Restricted - Contracts Establish and maintain CTS for all Contractor provided training to meet the requirements of this SOW. Representative CTSs have been provided as reference documents 2.A.3.a. CTSs are to include, at a minimum: (1) prerequisite qualifications or skills; (2) performance objectives to be achieved; (3) training resources required; (4) performance standard to be achieved; (5) practical or written evaluation method(s) to be employed; (6) course duration; and (7) course capacity. In conjunction with 2.C.5.a.8, Submit initial and follow up occupational health and safety incident reports. The initial report shall be submitted within 24 hours of the incident occurring, with follow-up reports submitted as required until the incident has been fully investigated, and corrective action has been completed. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. Amend the Risk Management Plan as per Section 2.C.4 if warranted to eliminate or mitigate the chance of the incident recurring. In conjunction with 2.C.5.a.7, submit initial and follow-up medical emergency reports. The initial report shall be submitted within 6 hours of the emergency occurring, with follow-up reports submitted as required until the emergency has been fully investigated, and corrective action has been completed. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. If the medical emergency has a broader impact on NWS personnel, or has the potential to have a broader effect e.g. an epidemic, activate the Emergency Response Plan, as per 2.C.9. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. If warranted, update the Risk Management Plan as per Section 2.C.4 to eliminate or mitigate the chance of the medical emergency recurring. Related Information Restricted - Contracts Estimated Qty Approximately 80 CTS to be maintained 17 reports annually. 1 report annually. Performance Standard Page 32 of 219 All CTSs to be up to date and current for each course held. No more than 2 occupational health and safety incident reports being submitted later than the required 24 hours. No instances of a report being submitted later than 72 hours after occurrence. Corrective actions arising from the incident investigation are to be completed within 3 months. All reports to be submitted in the required timeline. Corrective actions arising from the incident investigation are to be completed within 3 months. SOR Submit significant incident reports. Prepare and submit annual training summary report. Develop annual training plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-09-05 2.F.21 2012-09-11 2.F.20 2013-08-20 2.F.19 Line Item NWS Section 2 Restricted - Contracts In conjunction with 2.C.7.a, submit initial and follow-up significant incident reports. The initial report shall be submitted to Canada within 6 hours of the incident occurring, with follow-up reports submitted no later than 72 hours as required until the incident has been fully investigated, and corrective action has been completed. If the significant incident is deemed to be an emergency, activate the Emergency Response Plan, as per 2.C.9. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. If warranted, update the Risk Management Plan as per Section 2.C.4 to eliminate or mitigate the chance of the significant incident recurring. Prepare and submit an annual training summary report. The report is to detail all training provided, broken down by course, date, student, and pass no pass status. If the student did not pass, the report shall detail the corrective measures taken or planned to ensure that the student does pass, and if warranted, how the student's work will be managed until such time as he/she attains or renews their qualification as appropriate. The report is to cover the period of 01 April through 31 March inclusive, and is to be submitted by 15 April of the following year. The report is to be in a format proposed by the Contractor, and approved by the NWSO TA. Develop annual training plan based on the most current listing of CTSs. The annual training plan is to include training requirements for all Contractor employees and provide student spaces for NWSO TAs in various courses as determined by the Contractor through discussions with the NWSO, and as per Section 2.C.6.c. The training plan is to be in Contractor format, reviewed and approved by the Canada. The training plan is to be submitted annually by 1 April, and is to cover the period 01 April through 31 March inclusive. The plan is to be revised as required throughout the year to account for changes in schedule and personnel, and the revised plan is to be submitted to the NWSO TA within 5 business days of any update. Related Information Restricted - Contracts 10 significant incident reports annually. 1 report submitted annually. 1 plan submitted annually by 01 April, with updates throughout the year as required. Estimated Qty Page 33 of 219 Not more than one incident annually of a report not being submitted in the required timeline. No example of the report not being submitted by 15 April. Not more than two errors or omissions in the report upon review by the NWSO TA. No example of Contractor staff maintaining equipment, operating equipment, or otherwise performing a task which requires specialized training without having received required training, or having expired training. No example of the plan not being available by 01 April. Not more than 3 omissions or errors in the plan upon audit by the NWSO TA. Not more than 2 instances annually of a revision to the plan not being provided to the NWSO TA within 5 business days. Performance Standard SOR Submit annual Business Continuity Plan exercise report. Produce and maintain Business Continuity Plan (BCP). Submit annual Emergency Response Plan exercise report. Produce and maintain an Emergency Response Plan (ERP). Retain site visitor registers. Submit security inspection reports. Submit security incident reports. Establish and maintain an NWS Security Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2011-09-22 2.F.30 2011-09-22 2.F.29 2011-09-22 2.F.28 2013-03-14 2.F.27 2012-09-11 2.F.25 2012-09-14 2.F.24 2013-03-13 2.F.23 2012-09-14 2.F.22 Line Item NWS Section 2 Restricted - Contracts Submit annual Business Continuity Plan exercise report, as detailed in 2.C.9.b. Produce and maintain Business Continuity Plan, as detailed in Section 2.C.9.b. Submit annual Emergency Response Plan exercise report, as per Section 2.C.9.a. Produce and maintain an Emergency Response Plan (ERP) as detailed in 2.C.9.a. The ERP shall be reviewed and updated at a minimum annually. The plan shall be available at all of the Contractor's work locations, and a current controlled copy shall be provided to the NWSO TA. Retain site visitor registers as described in 2.C.8.a.7. Retain registers for the life of the NWS contract. Submit security inspection reports, as defined in 2.C.8.a.6. In conjunction with 2.C.8.a.5, submit initial and follow-up reports for security incidents. The initial report shall be submitted within 6 hours of the incident occurring, with follow-up reports submitted as required until the incident has been fully investigated, and corrective action has been completed. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. If the security incident has a broader impact on NWS operations, or has the potential to have a broader impact, activate the Emergency Response Plan, as per 2.C.9. Amend the Risk Management Plan as per Section 2.C.4 if warranted to eliminate or mitigate the chance of the security incident recurring. Establish and maintain an NWS Security Plan. Reference 2.A.3.h is provided as a guidance document. The Plan is to meet, at a minimum, all requirements of 2.C.8. The Plan to be updated at a minimum annually by1 April, or more frequently as circumstances warrant. Related Information Restricted - Contracts Estimated Qty 1 report submitted annually. 1 plan updated annually. 1 report submitted annually. 1 plan, updated annually. 1 register at each of 9 LRRs, 5 LSSs, the NWSCC and the NWSSC. 27 reports annually. 25 reports annually. 1 Plan, updated annually Performance Standard Page 34 of 219 No example of the report not being submitted. No example of the BCP not being in place at contract start. No example of the plan not being reviewed and updated annually. No example of the report not being submitted. Not more than three technical errors or omissions in the plan upon review by the NWSO TA. No instance of the visitor register not being available for Audit. Not more than 2 reports submitted later than 15 business days upon completion of the inspection. Not more than 1 instances of the report not being submitted within the required timeline annually. No example of the plan not being available. No example of the plan not being updated at a minimum annually. SOR Prepare and maintain a Work Management Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-11 2.F.31 Line Item NWS Section 2 Restricted - Contracts Prepare and maintain a Work Management Plan to meet the requirements detailed in 2.C.10. The plan is to document the Contractor's approach to effectively and efficiently managing all NWS work, and shall detail, at a minimum, the following: 1) the use of an electronic Work Management System, as further defined in 2.F.32, specifically how it will be incorporated into daily operations to meet the requirements of this SOW; 2) implementation of a work reception function to record incoming work requests; 3) implementation of a work analysis function to categorize, prioritize determine work request feasibility, 4) implementation of a monitoring function to provide data and work status update(s), and to manage any backlog of work; 5) the Contractor's approach to implementing work, given the Concept Of Operations, and the challenges of the NWS environment. The plan shall be reviewed and updated at a minimum annually by 01 April, or more frequently as circumstances warrant. A controlled copy of the plan shall be provided to the NWSO TA. Related Information Restricted - Contracts Estimated Qty 1 plan, updated at a minimum annually with one controlled copy provided to the NWSO TA. Performance Standard Page 35 of 219 No instance of the Plan not being available. No instance of a controlled copy of the Plan not being provided to the NWSO TA. No instance of the Plan not being updated at a minimum annually. Not more than 3 technical errors or omissions in the Plan upon audit by the NWSO TA. SOR Develop and maintain an electronic project file tracking system. Develop and maintain an electronic Work Management System. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2012-09-14 2.F.33 2013-10-30 2.F.32 Line Item NWS Section 2 Restricted - Contracts Develop and maintain an electronic project file tracking system to track at a minimum LUC 76, LUC 77 and LUC 78 project files. The tracking system shall contain the following, at a minimum the following mandatory information: 1) unique project file number; 2) project name; 3) LUC; and 4) status code, which is to be an indication of the physical location of the file. As per 2.C.10, establish and maintain an electronic NWS Work Management System has the following minimum capability to: 1) track work by individual serial numbered work order; 2) control work by separating it into identifiable categories as specified in this SOW; 3) capture work order cost data for labour, materials and subcontracts; 4) schedule work; 5) provide exception reporting for overdue maintenance tasks; 6) capture the data and measurements collected by maintenance technicians; 7) analyze and manage any backlog of work; 8) track the progress of work using defined status codes, 9) report of the status of work by zone, site, building system, work category, and EIN, as appropriate; 10) retain records of all completed work orders, and generate related reports for analysis; 11) retain records of all cancelled work orders, and generate related reports for analysis; 12) track outage time by for Prime Mission Equipment (PME) for which availability data is required by this SOW. Related Information Restricted - Contracts Estimated Qty 1 project file tracking system. 1 system, which includes an estimated 12,000 Work Orders annually. Performance Standard Page 36 of 219 No example of an electronic project file tracking system not being in place. Not more than 3 examples annually of a project file not being accurately tracked by the system. No example of a project file being lost. No example of an electronic Work Management System not being available, with, at a minimum, the above stated capability. SOR Establish and maintain General Inuit Benefits Management Plan. Produce an annual VIQ report. Prepare Monthly Variations in Quantity (VIQ) Report. Develop and maintain a hard copy project file system. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-14 2.F.37 2011-11-22 2.F.36 2013-08-07 2.F.35 2012-09-14 2.F.34 Line Item NWS Section 2 Restricted - Contracts Establish and maintain a General Inuit Benefits Management Plan as described in 2.C.13.a. The plan is to be reviewed and updated at a minimum annually within 15 business days of the start of the Fiscal Year. The update is to specifically, at a minimum, include the annual program for the current Fiscal Year. Starting in year 2, and for each year thereafter, preparation of the annual program is to include a narrative on the success of the previous year's program, lessons learned, and how those lessons learned are incorporated into the current year's program. The report must contain the same information as required for the monthly report and be presented in spreadsheet format as specified in the Variations in Quantity sub-clause under the Basis of Payment clause in the Contract. Begin submitting report after the fifth month of each contract year and submit monthly thereafter. For each line item of paragraph C to G of each section of the SOW, present an analysis of the workload trends that indicate the potential for an overrun of workload in excess of 10% of the Estimated Quantity for that specific line item. Also, present an analysis of the workload trends that indicate under run of workload in excess of 10%. The reports will be used as a vehicle for determining future funding requirements. Develop and maintain a standardized hard copy project file system which holds all documentation relevant to the design, contracting, implementation and claim for payment for each LUC 76, LUC 77 and LUC 78 project. Each hard copy file is to include at a minimum: 1) unique project file number; 2) unique project name; 3) LUC; 4) provision to record a status code which represents the current stage the project is at. Status codes are to cover all stages of the project file from initiation to archive. Related Information Restricted - Contracts Estimated Qty 1 plan updated annually. 1 report at end of each contract year 7 reports per year beginning in the sixth month of each contract year 1 hard copy project file system. Performance Standard Page 37 of 219 The Contractor is to demonstrate a current plan is in place. The plan is to updated within 15 days of the start of the Fiscal Year 100% of the time. To be 100% complete and submitted to the Project Authority and Contracting Authority within 21 calendar days of the end of the contract year. Report submitted to the Project Authority within 5 business days of each month end. Each report is at least 98% complete and accurate. No example of project file missing required information. SOR Submit monthly Inuit benefits management program reports. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-03-14 2.F.38 Line Item NWS Section 2 Restricted - Contracts As per 2.C.13.a, submit monthly Inuit Benefits Management Program reports. The reports are to be submitted within 5 days following month end. The monthly reports are to include a year to date variance on targets detailed in the program. Where targets are not being met, the report is to include a corrective action plan to ensure the annual program meets its intended objectives. Starting in year 2 and for each year thereafter, submission of the annual program is to include a narrative on the success of the previous year's program, lessons learned, and how those lessons learned are incorporated into the current year's program. The monthly report shall contain, at a minimum, the following: 1. FFP performed by Inuit Beneficiaries who are Permanent Employees: a. Name; b. AANDC Registration Number; c. Registry Group Number and Name; d. Hours worked; e. Salaries Paid; f. Benefits Paid. 2. FFP performed by Inuit Beneficiaries who are Temporary Workers: a. Name; b. AANDC Registration Number; c. Registry Group Number and Name; d. Hours worked; e. Salaries Paid; f. Benefits Paid. 3. FFP performed by Inuit Beneficiaries who are IOC Subcontracts: a. Name of IOC; b. AANDC Registration Number of employees performing the work; c. Registry Group Number and Name; d. Value of billed services less Profits and Taxes; e. Paragraph reference from the SOW. 4. FFP performed by Inuit Beneficiaries who are IOC Subcontractors: a. Name of IOC; b. AANDC Registration Number of employees performing the work; c. Registry Group Number and Name; Related Information Restricted - Contracts Estimated Qty 12 reports annually. Performance Standard Page 38 of 219 No more than 1 report annually submitted later than 5 days following month end. All reports are complete and accurate 100% of the time. SOR Submit quarterly IQ Inuit Training and Development Program Reports. Establish and maintain IQ Inuit Training And Development Plan. Major Requirement MANAGEMENT AND ADMINISTRATION 08, November, 2013 2013-08-07 2.F.40 2013-03-14 2.F.39 Line Item NWS Section 2 Restricted - Contracts In conjunction with 2.C.13.b and 2.E.4, submit quarterly Inuit training and development program reports. Quarterly reports are to be submitted within 10 business days of the end of the quarter. The quarterly reports are to include a year to date variance for both objectives and budget. Where objectives and/or budget are not being met, the report is to include a corrective action plan to ensure the annual program meets its budget and intended objectives. Establish and maintain an IQ Inuit Training and Development Plan as described in 2.C.13.b. The plan is to be reviewed and updated at a minimum annually within 15 business days of the start of the Fiscal Year. The update is to specifically, at a minimum, include the annual program for the current Fiscal Year. Starting in year 2, and for each year thereafter, preparation of the annual program is to include a narrative on the success of the previous year's program, lessons learned, and how those lessons learned are incorporated into the current year's program. g. DND 626 reference number. Related Information Restricted - Contracts Four reports annually. 1 plan updated annually. Estimated Qty Page 39 of 219 Not more than one report annually submitted later than 10 business days following month end. All variances are adequately explained. The Contractor is to demonstrate that a current plan is in place. The plan is submitted within 15 business days of the start of the Fiscal Year 100% of the time. Performance Standard SOR Personal use of GFE/GSM by the Contractor or his employees is not permitted. 08, November, 2013 2013-10-23 2.G.1.b 2013-10-23 2.G.1.a GSM/GFE is as detailed in 8.G.1. GOVERNMENT FURNISHED 2.G.1 2009-11-05 MATERIAL, EQUIPMENT AND FACILITIES Submit Emergency Response Communications Plan Major Requirement MANAGEMENT AND ADMINISTRATION 2.G 2013-03-14 2.F.41 Line Item NWS Section 2 Restricted - Contracts Personal use of GFE/GSM by the Contractor or his employees is not permitted. As per 2.C.9.a.2, upon activation of the Emergency Response Plan (ERP), submit the Emergency Response Communications Plan. The plan is to be submitted within 12 hours of activation of the ERP. Related Information Restricted - Contracts Estimated Qty Personal use of GFE/GSM by the Contractor or his employees is not permitted. 1 communications plan submitted per emergency as it arises. Performance Standard Page 40 of 219 Personal use of GFE/GSM by the Contractor or his employees is not permitted. No example of the communications plan not being submitted within 12 hours of activation of the ERP. SOR Information and Qualifications Restricted - Contracts HOURS OF OPERATION Restricted - Contracts Descriptions of existing conditions are provided in all Sections of this SOW as appropriate. DESCRIPTION OF EXISTING CONDITIONS Comply with measures not otherwise specified in this contract, but which are consistent with prudent management and industry practices. SAFETY PROVISIONS Transition Out Plan (TOP), as provided by Canada (M) REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Technical Authority. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS The Contractor is to prepare and implement a Transition In Plan (TIP) to assume Care, Custody and Control (CCC) of the NWS as detailed in this SOW. The TIP is to align with the Transition Out Plan (TOP) as provided by Canada. The TIP is to take into consideration the following parameters: a. The total transition period will be 01 April 2014 to 30 September 2014; b. CCC of all NWS sites will remain with the out-going Contractor until 31 July 2014. At that time, CCC of all NWS sites will be transferred to the new Contractor. c. As part of implementation of a Transition Out Plan (TOP) executed to close out the current contract, the following will occur: i. A full physical inventory of all USAF assets will be conducted at all NWS locations; ii. A full inventory of all Canadian accountable GFE and GSM with a value greater than $500, less installed equipment, and attractive items, will also be conducted at all NWS sites; iii. There will be a site acceptance visit for each NWS location performed in conjunction with (i) and (ii) above coordinated with a representative from Canada. COMSEC will be transferred from the out-going Contractor to the in-coming Contractor at that time as well; d. Reference Plans provided in this SOW are deemed by Canada to be adequate to Manage the requirements of this SOW during the Transition-In period and three months thereafter. e. Transition meetings will be scheduled weekly for the duration of the transition period. SCOPE OF WORK GENERAL REQUIREMENTS TRANSITION IN 08, November, 2013 2012-11-06 3.A.6 2012-11-06 3.A.5.a 2012-11-06 3.A.5 2012-11-06 3.A.4.a 2012-11-06 3.A.4 2013-03-23 3.A.3.a 2012-11-08 3.A.3 2013-10-23 3.A.2.a 2012-11-06 3.A.2 2013-10-23 3.A.1.a 2012-11-06 3.A.1 2012-11-06 3.A Line Item NWS Section 3 Page 41 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work at any NWS location. SECURITY The Transition-In Manager must have at least 10 years experience managing complex projects, and direct experience in transition-in on one or more projects. The Transition-In Manager must be familiar with project management of multi-disciplinary services/functions as demonstrated through work history. Any replacement Transition-In Manager must be approved by the Crown. TRAINING AND EXPERIENCE PERSONNEL QUALIFICATIONS Refer to paragraph 2.A.6.a TRANSITION IN 08, November, 2013 2012-11-06 3.B.2.a 2012-11-06 3.B.2 2012-11-06 3.B.1.a 2012-11-06 3.B.1 2012-11-06 3.B 2013-08-08 3.A.6.a Line Item NWS Section 3 Page 42 of 219 SOR INDEFINITE QUANTITY (IQ) REQUIREMENTS Provide 24/7 remote monitoring and control of NWS sites as Care, Custody and Control of Zones is transitioned from the current to the new contract. WATCH KEEPING Implement finalized TIP. Finalize Draft TIP. TRANSITION-IN IMPLEMENTATION Attend Scheduled Transition Meetings. Establish Transition Team. TRANSITION-IN ADMINISTRATION PERFORMANCE REQUIREMENTS Major Requirement TRANSITION IN 08, November, 2013 2012-11-09 3.E 2012-11-13 3.D.1 2012-11-07 3.D 2012-11-09 3.C.2.b 2013-08-08 3.C.2.a 2012-11-08 3.C.2 2013-03-23 3.C.1.b 2012-11-07 3.C.1.a 2012-11-06 3.C.1 2012-11-06 3.C Line Item NWS Section 3 As defined in Section 5.D.1. Restricted - Contracts Implement the finalized TIP, as per 3.F.3. Within 30 days of Contract start, finalize the draft TIP submitted as per 3.F.3. Review Transition Out Plan (TOP) for the current contract as provided in 3.A.3.a. Rationalize discrepancies between draft TIP and TOP to ensure a smooth transition of CCC on the NWS from the current contract to the new contract. Revise the draft TIP to accommodate Canada's requirements to participate in site hand over as detailed in the TOP. Submit final TIP as per 3.F.4. Attend weekly scheduled transition meetings with the NWSO TA. Meetings can only be rescheduled/cancelled with the approval of the NWSO TA. Prepare agendas and meeting minutes as per 3.F.2. Within 5 days of Contract award, establish a Transition Team. Provide an organization chart showing the team and the reporting structure up to the Transition-In Manager. Identify roles and responsibilities for each team member. Include all contact information for the team including names, phone numbers and email addresses on the organization chart. Submit Transition Team organization chart as per 3.F.1. Related Information Restricted - Contracts As defined in Section 5.D.1. Implementation of 1 plan. Finalization of one draft plan. 26 meetings. Establishment of 1 team. Estimated Qty Page 43 of 219 Contractor to demonstrate adequate staff who have the required training to provide 24/7 monitoring and control of all NWS sites for which it has assumed CCC. Contractor to demonstrate that following implementation of the TIP that they have assumed all requirements detailed in this SOW. The final tip is submitted to the NWSO TA within 30 days of Contract award. Contractor to demonstrate that all meetings were held unless rescheduled/cancelled with the approval of the NWSO TA by producing signed minutes. Contractor to have the team assembled within 5 days of contract award. Contractor to demonstrate that the team has the combined skill set to implement the TIP. Performance Standard SOR Submit Transition-In Meeting Agendas and Minutes. Submit Transition Team Organization Chart. RECORDS AND DELIVERABLES There are no pre-determined IQ requirements associated with this Section. Major Requirement TRANSITION IN 08, November, 2013 2013-08-08 3.F.2 2012-11-07 3.F.1 2012-11-09 3.F 2012-11-07 3.E.1 Line Item NWS Section 3 Restricted - Contracts Submit Transition-In meeting agendas and minutes as detailed in 3.C.1.c. Agendas are to be submitted at least one working day prior to meetings. Minutes are to be submitted no more than two working days following meetings. Submit transition team organization chart as defined in 3.C.1.a. The chart is to be submitted within 5 days of contract award. Related Information Restricted - Contracts 26 agendas and 26 meeting minutes. 1 organization chart. Estimated Qty Page 44 of 219 Contractor to produce agendas and signed minutes. Organization chart is submitted within 5 days of contract award. Chart has all required information. Performance Standard SOR Submit Draft TIP. Major Requirement TRANSITION IN 08, November, 2013 2013-08-08 3.F.3 Line Item NWS Section 3 Restricted - Contracts Submit draft TIP which is based on the requirements provided in 3.A.1 and demonstrates how the Contractor intends to assume all responsibilities of this SOW as follows: 1. Management and Administration; 2. Operations Support; 3. Customer and Third Party Support; 4. Fire Services; 5. Supply/Material Processing; 6. Bulk Fuel 7. Airlift 8. Cargo Movement 9. Vehicles and Mobile Support Equipment 10. Radar, Communications and Ancillary Equipment 11. Facilities Management; 12. System Sustainment; 13. Environmental Protection and Regulatory Compliance; 14. Information Management. Specifically, the draft TIP must include the following: a. Identification of the transition team; b. A proposed detailed schedule for assuming CCC of the NWS, including site visits to witness inventory conducted as part of the TOP, and to participate in site handover; c. A staffing plan to take over CCC of the NWS by 31 July 2014. In particular, the staffing plan must address the requirements of the SRCL to ensure that all personnel have the required security clearance to perform their assigned duties; d. A training schedule for staff, and how this will be completed prior to staff assuming their assigned duties in conjunction with the transfer of CCC of NWS sites; e. A procurement schedule for any Contractor supplied equipment, material and/or mobile support equipment; f. A schedule for delivery of required plans and related documentation (templates etc.) required by this SOW; g. Any interim measures implemented by the Contractor to meet the requirements of the SOW through the transition period; h. Personnel requirements from the LSS forward to implement the transition plan; i. A risk mitigation strategy to ensure that the Contractor is ready to assume full CCC of the NWS by 31 July Related Information Restricted - Contracts Estimated Qty Preparation of one draft plan. Performance Standard Page 45 of 219 The draft plan provides enough detail to demonstrate how the Contractor will assume full responsibilities for all requirements of this SOW within the transition period. SOR Government furnished equipment, material and mobile support equipment is as per 8.G.1. GOVERNMENT FURNISHED MATERIAL, EQUIPMENT AND FACILITIES Submit Final TIP. Major Requirement TRANSITION IN 08, November, 2013 2012-11-09 3.G.1.a 2012-11-08 3.G.1 2012-11-08 3.G 2013-08-08 3.F.4 Line Item NWS Section 3 Related Information Restricted - Contracts Government furnished equipment, material and mobile support equipment is as per 8.G.1. Within 30 days of Contract start, finalize the draft TIP, as detailed in 3.C.2.a and submit as Final TIP.. 2014. Restricted - Contracts Submission of one finalized plan. Estimated Qty Page 46 of 219 The final plan demonstrates how the Contractor will assume full responsibilities for all requirements of this SOW within the transition period. Performance Standard SOR Information and Qualifications Restricted - Contracts SECURITY Restricted - Contracts The Transition-Out Manager must have at least 10 years experience managing complex projects, and direct experience in transition-in on one or more projects. The Transition-Out Manager must be familiar with project management of multi-disciplinary services/functions as demonstrated through work history. Any replacement Transition-Out Manager must be approved by the Crown. TRAINING AND EXPERIENCE PERSONNEL QUALIFICATIONS Refer to Paragraph 2.A.6.a HOURS OF OPERATION Descriptions of existing conditions are provided in all Sections of this SOW as appropriate. DESCRIPTION OF EXISTING CONDITIONS Comply with measures not otherwise specified in this contract, but which are consistent with prudent management and industry practices. SAFETY PROVISIONS Transition Out Plan (TOP), as provided by Canada (G) REFERENCES For definition of terms see ANNEX I of the RFP. DEFINITIONS The Contractor is to revise and maintain a Transition Out Plan (TOP) as provided by Canada to be implemented at the end of this contract. The TOP is to be reviewed and updated as required annually to incorporate lessons learned from implementation of the TIP, as per Section 3 of this SOW, address any changes to the contract, or how the Contractor implements the requirements of this SOW. A finalized plan is to be ready for implementation no later than 60 days prior to the end of this contract. SCOPE OF WORK GENERAL REQUIREMENTS TRANSITION OUT 08, November, 2013 2012-11-08 4.B.2 2012-11-13 4.B.1.a 2012-11-08 4.B.1 2012-11-08 4.B 2013-08-08 4.A.6.a 2012-11-08 4.A.6 2012-11-08 4.A.5.a 2012-11-08 4.A.5 2012-11-08 4.A.4.a 2012-11-08 4.A.4 2013-03-23 4.A.3.a 2012-11-08 4.A.3 2013-10-23 4.A.2.a 2012-11-08 4.A.2 2013-03-23 4.A.1.a 2012-11-08 4.A.1 2012-11-08 4.A Line Item NWS Section 4 Page 47 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work at any NWS location. TRANSITION OUT 08, November, 2013 2012-11-08 4.B.2.a Line Item NWS Section 4 Page 48 of 219 SOR WATCH KEEPING Implement Finalized TOP. TRANSITION OUT IMPLEMENT Schedule And Attend TOP Meetings. Establish Transition-Out Team. Maintain A Current TOP. TRANSITION OUT ADMINISTRATION PERFORMANCE REQUIREMENTS Major Requirement TRANSITION OUT 08, November, 2013 2012-11-09 4.D 2013-03-23 4.C.2.a 2012-11-09 4.C.2 2012-11-09 4.C.1.c 2013-03-23 4.C.1.b 2013-03-23 4.C.1.a 2012-11-08 4.C.1 2012-11-08 4.C Line Item NWS Section 4 Restricted - Contracts Implement the finalized TOP, as per 4.F.1. The TOP is to be implemented to ensure CCC of all NWS sites is transferred from this contract to the next contract within a defined 6 month transition period. Schedule and attend weekly scheduled TOP meetings with the NWSO TA. Meetings can only be rescheduled/cancelled with the approval of the NWSO TA. Prepare agendas and meeting minutes as per 4.F.3. No later than 30 days prior to the start of the transition period, establish a Transition-Out Team. Provide an organization chart showing the team and the reporting structure up to the Transition-Out Manager. Identify roles and responsibilities for each team member. Include all contact information for the team including names, phone numbers and email addresses on the organization chart. Submit Transition-Out Team organization chart as per 4.F.2. Within 1 year of Contract start, finalize the TOP as provided by Canada with lessons learned from implementation of the TIP as per Section 3, and taking into consideration how the Contractor meets the requirements of this SOW. Review and update the TOP at a minimum annually to take into consideration any changes in the mission, the contract, or how the Contractor meets the requirements of this SOW. The annual review and update is to be completed no later than 60 days prior to the end of the Fiscal Year. Submit finalized TOP as per 4.F.1. Related Information Restricted - Contracts Implementation of 1 plan. 26 meetings. Establishment of 1 team. One plan to be reviewed and updated annually. Estimated Qty Page 49 of 219 Contractor to demonstrate that following implementation of the TOP, CCC of the NWS has been fully transitioned to the new contract. Contractor to demonstrate that all meetings were held unless rescheduled/cancelled with the approval of the NWSO TA by producing signed minutes. Contractor to have the team assembled within 30 days prior to the end of the contract. Contractor to demonstrate that the team has the combined skill set to implement the TOP. Contractor to demonstrate that the TOP reflects the requirements of the Contract as they exist at the time of the review. Performance Standard SOR Government furnished equipment, material and mobile support equipment is as per 8.G.1. GOVERNMENT FURNISHED MATERIAL, EQUIPMENT AND FACILITIES Submit Transition Out Meeting Agendas and Minutes. Submit Transition Team Organization Chart. Update and Maintain TOP. RECORDS AND DELIVERABLES There are no pre-determined IQ requirements associated with this Section. INDEFINITE QUANTITY (IQ) REQUIREMENTS Maintain 24/7 remote monitoring and control of NWS sites until Care, Custody and Control of Zones is transitioned from the current to the new contract. Major Requirement TRANSITION OUT 08, November, 2013 2012-11-09 4.G.1.a 2012-11-09 4.G.1 2012-11-09 4.G 2013-08-08 4.F.3 2013-08-08 4.F.2 2013-08-08 4.F.1 2012-11-09 4.F 2012-11-09 4.E.1 2012-11-09 4.E 2013-08-08 4.D.1 Line Item NWS Section 4 Restricted - Contracts Government furnished equipment, material and mobile support equipment is as per 8.G.1. Submit Transition Out meeting agendas and minutes as detailed in 4.C.1.c. Agendas are to be submitted at least one working day prior to meetings. Minutes are to be submitted no later than two working days following meetings. Submit transition team organization chart as defined in 4.C.1.b. The chart is to be submitted within 30 days of contract end. Update And Maintain TOP as detailed in 4.C.1.a. Updates are to be completed no later than 60 days prior to the end of the Fiscal Year. As defined in Section 5.D.1. Related Information Restricted - Contracts Estimated Qty 26 agendas and 26 meeting minutes. 1 organization chart. 1 plan updated annually. As defined in Section 5.D.1. Performance Standard Page 50 of 219 Contractor to produce agendas and signed minutes. Organization chart is submitted within 30 days of contract end. Chart has all required information. Contractor to demonstrate that the plan has been reviewed and updated as required at a minimum annually. Contractor to demonstrate adequate staff to provide 24/7 monitoring and control of all NWS sites for which it has CCC to meet the availability requirements of this SOW. SOR Restricted - Contracts Readiness-Normal–Very High Frequency (VHF) Radios: Provide continuous VHF guard and G/A/G radio communications channels from LRR sites and VHF G/A/G radio communications from Type I SRR sites to the CADS demarcation point (CDF) in accordance with the performance standard of 96% availability. Ensure that restoral of LRR VHF G/A/G radio communications specified above occurs within 72 hours. Ensure that restoral of Type I SRR VHF Tactical G/A/G radio communications specified above occurs at the next site visit, whether it is preventive maintenance, corrective maintenance or an opportunity visit where space on the aircraft allows for the presence of necessary technical personnel, parts, materials, tools or test equipment; unless Notwithstanding the above, ensure restoral of SRR UHF G/A/G radio communications occurs within 90 calendar days of interruption. Ensure that restoral for the LRR UHF G/A/G radio communication specified above occurs within 72 hours. Ensure that restoral for Type I SRR UHF G/A/G radio communication specified above occurs at the next site visit, whether it is preventive maintenance, corrective maintenance or an opportunity visit where space on the aircraft allows for the presence of the necessary technical personnel, parts, materials, tools or test equipment; unless the adjacent site's Tactical UHF radio is also unserviceable, in which case, one of the affected Tactical UHF radios will be restored within 72 hours. Readiness-Normal-Ultra High Frequency (UHF) Radios: Provide the following continuous UHF G/A/G radio communications to the CADS demarcation point (CDF) in accordance with the performance standard of 96% availability to include: a. LRRs - Guard, Airborne Intercept Common Control (AICC), and one (1) Tactical channel; and b. Type I SRRs - UHF Tactical channel. Readiness-Normal–Short Range Radar (SRR): Provide continuous radar data from each NWS SRR to the CADS demarcation point (CDF) in accordance with the performance standard of 96% availability. Ensure that restoral for interruption of SRR data occurs at the next site visit, whether it is preventive maintenance, corrective maintenance or an opportunity visit where space on the aircraft allows for the presence of necessary technical personnel, parts, materials, tools or test equipment; unless the adjacent site's radar is also unserviceable, in which case, one of the affected radars will be restored within 72 hours of both radars being unserviceable. Notwithstanding the above, ensure restoral of SRR data occurs within 90 calendar days of interruption. Readiness-Normal–Long Range Radar (LRR): Provide continuous primary and secondary radar data from each NWS LRR to the CADS demarcation point (CDF) in accordance with the performance standard of 96% availability. Ensure that restoral for interruption of LRR data occurs within 72 hours. 08, November, 2013 2013-10-07 5.A.1.f 2013-08-20 5.A.1.e 2013-03-08 5.A.1.d 2013-03-08 5.A.1.c 2013-03-08 5.A.1.b Readiness-Normal: Operate and maintain the NWS at a normal level of operational readiness (as specified in Table 13-5) such that PME radar data and G/A/G radio communications are available to the CDF 96% of the time. 96% shall be calculated monthly, quarterly and annually. Operate and maintain the North Warning System (NWS) at a level of readiness to achieve not less than the minimum performance requirements for availability of radar data and Ground/Air/ Ground (G/A/G) radio communications, site preservation, equipment outage restoral times, operational flexibility and environmental protection detailed in this SOW. Unless directed otherwise by NWSO, maintain all NWS sites in an operational status, providing radar data and G/A/G radio signals over government furnished communication circuits (satellite transponder) to the NWS Canadian Air Defence Sector (CADS) demarcation point. The CADS demarcation point shall be the Combined Distribution Frame (CDF) in the Above Ground Complex (David L. Pitcher building) at 22 Wing North Bay. The Contractor shall operate out of the North Warning System Control Centre (NWSCC), located in the Above Ground Complex. 2013-03-09 5.A.1.a Information and Qualifications Restricted - Contracts SCOPE OF WORK OPERATIONS SUPPORT 5.A.1 Line Item NWS Section 5 Page 51 of 219 SOR Information and Qualifications Restricted - Contracts SCADA operator manuals (M) SAFETY PROVISIONS Comply with measures not otherwise specified in this Contract but which are consistent with prudent management and industry practices. 5.A.3.b 5.A.4 5.A.4.a 08, November, 2013 Restricted - Contracts CFACM 50-301 (ESR Procedures Manual) (M) 5.A.3.a 2013-03-15 REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS Provide qualified personnel at the North Warning System Control Center (NWSCC) to perform the following duties: 1) Monitor the status of and control remote NWS site equipment; 2) Monitor the quality of data and signals; 3) Analyze and correct system faults; 4) Change equipment parameters and configuration; 5) Request authorization from Systems Maintenance (SM) Section 24 hours in advance, 2 hours prior to and immediately in advance of taking Prime Mission Equipment (PME) out of service for routine maintenance, training or modification purposes; 6) Provide direction to, and coordinate the activities of, Contractor personnel performing maintenance and repair activities on NWS PME; 7) Verify operational status of NWS equipment after downtime; 8) Enter data and ensure the accuracy of the Equipment Status Report (ESR) portion of Work Orders; 9) Provide SM Section with updates for corrective maintenance, site and equipment status; 10) Inform SM Section immediately of NWS site emergencies and incidents as specified throughout this SOW; 11) Inform SM Section of the requirement of the Contractor to take PME or site out of service to preserve equipment or facilities. 12) Inform SM Section immediately of outages or incidents impacting on site preservation as specified in this Section of the SOW; 13) Advise immediately by telephone, NWSO and CADS personnel on a NWSO Contact List, of NWS site emergencies or outages/incidents impacting on site preservation as specified in this Section of the SOW; 14) Advise applicable Contractor personnel of any condition that will require on-site corrective action; 15) Coordinate equipment downtime related to external agencies with SM Section; and 16) Respond to NWSO or CADS requests for clarification on the status of NWS operations and maintenance activities. Alarms, actions or queries could occur simultaneously. Ensure that personnel are available to respond to and mitigate in a timely manner all alarms, actions and queries. the adjacent site’s VHF radio is also unserviceable, in which case, one of the affected VHF radios will be restored within 72 hours. Notwithstanding the above, ensure restoral of SRR VHF Tactical G/A/G radio communications occurs within 90 calendar days of interruption. OPERATIONS SUPPORT 5.A.3 2013-10-23 5.A.2.a 2012-06-18 5.A.2 2013-08-20 5.A.1.h 2011-10-31 5.A.1.g Line Item NWS Section 5 Page 52 of 219 SOR Information and Qualifications Restricted - Contracts NWSCC - The NWSCC is located in the Above Ground Complex in North Bay. The NWSCC liaises with, and responds to, the SM section. As well, the NWSCC is the focal point for reporting in all matters relating to mission operations and is responsible for 24 hours-a-day, 7 days-a-week (hereafter referred to as 24/7) status monitoring and control of, and reporting on, Federal Real Property systems, and PME/Non-PME electronic equipment at all remote sites. The NWSCC provides direction to maintenance technicians at the LSSs. 5.A.5.a Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS site. SECURITY Provide qualified Facilities personnel who have graduated from a post secondary program in an electromechanical systems or CF military equivalent (QL 5) and have at least 5 years on the job training working with electromechanical systems. Provide qualified Communications personnel who have graduated from a post secondary program in an electronics field or CF military equivalent (QL 5) and have at least 5 years on the job training working with electronics systems. 08, November, 2013 2013-03-09 5.B.2.a 2012-06-15 5.B.2 2013-08-20 5.B.1.c 2013-08-20 5.B.1.b 2013-08-20 5.B.1.a Provide qualified Radar personnel who have graduated from a post secondary program in an electronics field or CF military equivalent (QL 5) and have at least 5 years on the job training working with electronics systems. TRAINING AND EXPERIENCE 5.B.1 2013-03-09 PERSONNEL QUALIFICATIONS 5.B 2012-06-15 5.A.6.b All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. Shift workers: 24/7/365. Day Staff: 1) Radar specialist personnel working normal business hours; 2) Communications specialist personnel working normal business hours; and 3) Facilities specialist personnel working normal business hours. 5.A.6.a 2011-07-07 HOURS OF OPERATIONS 5.A.6 2013-03-15 DESCRIPTION OF EXISTING CONDITIONS detailed in Original Equipment Manufacturer (OEM) manuals Canadian Forces Technical Orders (CFTO) and USAF Technical Orders. OPERATIONS SUPPORT 5.A.5 Line Item NWS Section 5 Page 53 of 219 SOR Report all system outages, emergencies and incidents. 5.C.1 08, November, 2013 2013-08-20 PERFORMANCE REQUIREMENTS Major Requirement OPERATIONS SUPPORT 5.C Line Item NWS Section 5 Restricted - Contracts Report all PME outages. Provide SM Section with updates for corrective maintenance, site and equipment status on PME via the ESR system, as per Section 5.F.3. Update when status changes. Report all non-PME outages via a Work Order System, as per Section 5.F.3. Inform SM Section within 15 minutes of NWS site emergencies and incidents. Report emergencies and incidents as specified in this SOW. Respond to NWSO or CADS requests for clarification on the status of NWS operations and maintenance activities. Respond to queries from, interface with and interact with the military authorities of the CADS, SM Section. Interactions may occur through telephone, internet or in person. Quarantine all manual and electronic logs after any significant incidents identified by or reported to the NWSCC. Confirm operational status of NWS equipment after downtime. Related Information Restricted - Contracts 3500 emergencies, incidents or outages per year for an average of 15 minutes each. Estimated Qty Page 54 of 219 Report all PME outages greater than 2 minutes to SM and update when status changed. Report all non-PME outages via a Work Order System that are detected by the NWSCC within 1 hour. Report non-PME outages, not detected by the NWSCC, within 24 hours of end of site visit. Inform SM Section within 15 minutes of NWS site emergencies and incidents. Advise within 15 minutes by telephone, NWSO and CADS personnel on an NWSO Contact List, of NWS site emergencies or outages/incidents impacting on site preservation. Quarantine all manual and electronic logs after any significant incidents identified by or reported to the NWSCC. Confirm operational status of NWS equipment after any downtime. Performance Standard SOR Request authorization from SM Section prior to taking PME out of service for a scheduled activity. Change equipment parameters. Respond to site preservation. Major Requirement OPERATIONS SUPPORT 08, November, 2013 2011-11-02 5.C.4 2013-09-23 5.C.3 2013-03-19 5.C.2 Line Item NWS Section 5 Restricted - Contracts Request authorization from SM Section 24 hours in advance, 2 hours prior to and immediately in advance of, taking PME out of service for scheduled maintenance, training or modification purposes. Log all requests. Attend monthly PMI schedule meetings with CADS personnel. Respond to requests from CADS or maintenance (either Maintenance Control System (MCS) for AN/FPS117/ Remote Control Group (RCG) for AN/FPS 124) to change radar parameters to meet mission requirements as directed. Log all parameter changes as directed by CADS or maintenance. Upon notification (site alarms, etc) of a condition that jeopardizes site preservation, initiate response within 2 minutes of situations that threaten site preservation in accordance with Contractor developed (NWSO TA reviewed and Crown accepted) SOPs, to prevent the unacceptable loss of, or damage to, a site and its equipment, or mitigate until site is restored to full operability. Ensure that this response takes priority over normal readiness restoral time considerations. Situations which have the potential to cause loss or damage to a site and its equipment and precipitate a response include: (1) Heat or power failure, which could expose sites to risk of damage; (2) Loss of power generating redundancy when the last remaining serviceable Diesel Electric Generator (DEG) is brought on line; (3) Loss of remote monitoring and control capability, either directly or through the loss of communication to the site; (4) Loss of structural integrity of sites which would expose equipment and facilities to damage; (5) Fire alarms; and (6) Fuel spills, low fuel levels or suspected fuel leaks. Report outages or incidents impacting site preservation as specified in paragraph 2.F.21. Related Information Restricted - Contracts Estimated Qty 10 times per day for 5 minutes per request for Radar and 10 times per day for 5 minutes per request for Comms. Once per year per site for Facilities for 5 minutes per request. 10 times per day for 10 minutes per request. 21 per year for an average of 5 hours for each event. Performance Standard Page 55 of 219 No instances of valid customer complaints. All PME outage requests logged and ESRs initiated for all reportable equipment status changes and report status changes to SM. Complete all requests to change equipment parameters within 10 minutes 95% of the time, and within 30 minutes 100% of the time. Log entries complete and accurate 100% of the time. Initiate response within 2 minutes to situations that threatened site preservation IAW SOPs. SOR Respond to queries and requests for information. Coordinate equipment downtime. Major Requirement OPERATIONS SUPPORT 08, November, 2013 2011-11-23 5.C.6 2011-11-23 5.C.5 Line Item NWS Section 5 Restricted - Contracts Respond to e-mails, telephone calls and correspondence regarding NWS maintenance information or assistance from NWSO TA or NWSO approved agencies. Liaise with SM Section. Log all notifications. Initiate ESRs for any reportable equipment status changes and report status changes to SM. Confirm operational status of NWS equipment after downtime and prior to return to operational control. Related Information Restricted - Contracts Estimated Qty Maintenance Technologist/Technician RADAR = 10 queries per day; 10 minutes per query. Maintenance Technologist/Technician Communications = 10 queries per day; 10 minutes per query. Maintenance Technologist/Technician Facilities = 10 queries per day; 10 minutes per query. Supervisor RADAR = 20 queries per day; 10 minutes per query. Supervisor Communications = 20 queries per day; 10 minutes per query. Supervisor Facilities = 20 queries per day; per 10 minutes per query. Facilities = 47 occurrences, annually Radar = 94 occurrences, annually Communications = 94 occurrences, annually 1 hour per downtime occurrence Performance Standard Page 56 of 219 All queries answered within same day 95% of the time, and within 2 business days 100% of the time. All queries finalized within one week. All government approved/sponsored agencies planned downtime satisfied. All requests logged. SOR Monitor and respond to automated notifications and alarms. Provide annual synthetic operational scenario evaluation to verify the validity of the training and to ensure the competency of the personnel. Major Requirement OPERATIONS SUPPORT 08, November, 2013 2013-03-08 5.C.8 2013-03-08 5.C.7 Line Item NWS Section 5 Restricted - Contracts Quarantine all manual and electronic logs after any significant incidents identified by or reported to the NWSCC. Alarms originate from all NWS sites (including the NWSCC equipment). Response will consist of remotely analyzing and correcting system faults from the NWSCC or dispatching repair teams to mitigate damage/loss to site infrastructure and mitigate loss of operational capability. Monitoring systems include, but are not limited to: (a) Supervisory Control and Data Acquisition (SCADA); (b) Control and Monitoring System (CMS) (Power Generating Systems (PGS) and facility monitoring); (c) Alcatel 5620 Multiplexer Controller; (d) Bandwidth Management System; and (e) Fuel Monitoring and Fire Reporting Systems. Annual synthetic operational evaluation to be situational in nature and scenario based. Scenarios related to facilities, radar and communications procedures. Results of the evaluation will be measured against the minimum performance standards as detailed in the SOW and Standing Operating Procedures (SOP). The evaluation shall be conducted as a desk top exercise and shall include NWSO as a participant. Upon completion of the exercise, a report shall be provided to NWSO summarizing the effectiveness of the exercise, particularly any shortcomings identified, and how those shortcomings are to be addressed, up to and included an update of applicable plans and/or procedures. The report is to be submitted within 15 business days of the test, as per Section 5.F.7. Related Information Restricted - Contracts Estimated Qty Monitor 24/7,1000 actions per day, 80% are minor and average 2 minutes per action and the remaining 20% are major and average 10 minutes per action with 25% of the actions for Radar, 25% of the actions for Comms and 50% of the actions for facilities. 1 evaluation, annually Performance Standard Page 57 of 219 Action all alarms within one (1) minute of notification/alarm 95% of the time. No example of an alarm not responded to within 3 minutes. Corrective action initiated within two (2) minutes of notification/alarm 95% of the time. no example of corrective action taking longer than 5 minutes. No example of the exercise not being performed annually. 90% of the activities are performed within the established standards. SOR Monitor and respond to the helicopter radio. Monitor the quality of radar data and initiate appropriate corrective action. Operate, monitor and respond to Security and Video Monitoring System (SAVMS) alarms. Major Requirement OPERATIONS SUPPORT 08, November, 2013 2013-09-23 5.C.11 2011-11-23 5.C.10 2013-03-09 5.C.9 Line Item NWS Section 5 Restricted - Contracts Respond to and initiate voice communications with NWS O&M aircraft travelling in the North. Attempt to initiate contact with overdue aircraft to determine location and status. Report overdue aircraft as per 10.C.11. Log all helicopter radio calls in accordance with 5.F.2 Monitor both LRR and SRR radar data continuously in accordance with readiness levels detailed in 5.A.1.a to 5.A.1.f. Ensure optimal radar data is available at the operations centre. Data quality and status is assured by monitoring and analyzing data provided by the Maintenance Control System (MCS) for the AN/FPS 117 radar, PDSS for the AN/FPS 117, SDUs for the UPX 39 MSSR, RCG for the AN/FPS 124 and the BML for the AN/FPS 124. Quarantine all manual and electronic logs after any significant incidents identified by or reported to the NWSCC. Respond to security alarms (alarms to the security systems are audible). Initiate voice communications. Report intrusions to 22 Wing/NWSO/Rangers/RCMP in accordance with SOP. Quarantine all manual and electronic logs after any significant incidents identified by or reported to the NWSCC. Monitor security systems including security alarms and cameras remotely through data communications links to the NWSCC. When alarm systems are activated the Contractor shall: (1) Verify that the alarm is caused by an intruder by confirming the initial indication(s) with other sensors; (2) Advise SM Section of the intrusion and provide follow-up information; (3) With the use of the Public Address, attempt to contact the intruder. If successful, advise the SM Section of name, purpose of visit and other relevant data pertaining to the intrusion; (4) Make a log entry as to date, time, site and any other relevant data pertaining to the intrusion; (5) Open a work order so that the site is surveyed for damage on the next site visit; (6) Submit a Security Incident Report in accordance with 2.F.23; and (7) Report all security incidents occurring at North Bay NWS locations to the 22 Wing military police, with copy to NWSO. Related Information Restricted - Contracts Estimated Qty Performance Standard No example of a call not being answered. Follow up on overdue aircraft 100% of the time within 30 minutes of expected arrival/departure time. 50 calls per day during the peak season (June through September). 5 calls per day for the remaining 8 months for 5 minutes per call. Page 58 of 219 All major alarms acknowledged within 2 minutes 95% of the time, and within 5 minutes 100% of the time. ESRs opened on reportable PME outages greater than 2 minutes 100% of the time. Quarantine all manuals and electronic logs after any significant incidents identified by or reported to the NWSCC 100% of the time. All security alarms responded to within 2 minutes 100% of the time. All security intrusion alarms reported to 22 Wing/NWSO/Rangers/RCMP/Military Police IAW SOP with in 30 minutes. Quarantine all manual and electronic logs after any significant incidents identified by or reported to the NWSCC within 15 minutes. Create and log Security Incident reports as described in Section 2.F.36 of this SOW. Open work orders within 30 minutes so that the site is surveyed for damage on the next site visit. 20 alarms a day; 10 LRR alarms and 10 SRR alarms. Typical LRR alarm actions require, 30 minutes for evaluation and resolution. Typical SRR alarm actions require, 15 minutes for evaluation and resolution. Estimated 25 security incidents annually. SOR Provide 24/7 remote monitoring and control of NWS sites and the SRD from the Above Ground Complex in North Bay. 5.D.1 08, November, 2013 2013-03-08 5.E.2 Provide monitoring and control services for Canadian Coastal Radars (CCR). Respond to NWSO TA direction (or delegated authority) for immediate corrective maintenance due to operational reasons (e.g. flight safety, DND special localized operations) for the restoral of an outage. 5.E.1 2012-05-23 INDEFINITE QUANTITY (IQ) REQUIREMENTS 5.E 2011-11-23 WATCH KEEPING REQUIREMENTS Maintain North Warning System Radar and G/A/G communications Operational Readiness. Provide technical assistance to remote site maintenance personnel. Major Requirement OPERATIONS SUPPORT 5.D 2012-09-13 5.C.13 2012-09-13 5.C.12 Line Item NWS Section 5 Restricted - Contracts Provide monitoring and control services for Canadian Coastal Radars (CCR). OP Imperative situations are directed by the NWSO TA. Level of effort for OP Imperative situations could lead to the maintenance schedule being waived. Provision of remote monitoring and control includes: (1) Radar systems personnel at the NWSCC on a 24/7 basis; (2) Communications systems personnel at the NWSCC on a 24/7 basis; and (3) Facilities systems personnel at the NWSCC on a 24/7 basis. Operate and maintain the NWS at a level of readiness to achieve not less than the minimum performance requirements for availability of radar data and Ground/Air/ Ground (G/A/G) radio communications, site preservation, equipment outage restoral times, operational flexibility and environmental protection as detailed in paragraphs 5.A.1.a to 5.A.1.f. Technical assistance includes: troubleshooting, restoration, fault isolation and equipment reconfiguration. Related Information Restricted - Contracts 4 Canadian Coastal Radar installations. Nothing Additional Minimum three qualified personnel on duty at all times. See paragraph 5.B for personnel qualifications. PME listed in Table 13-2. 30 calls per day (averaging 30 minutes per call) during the peak season (June through September). 12 calls per day for the remaining 8 months. Calls split evenly between all disciplines (Radar, Comms and Facilities) with supervisor oversight. Estimated Qty Page 59 of 219 Monitoring and control services to be provided as per the terms and conditions of the IQ project. All actions completed to the agreed standard of quality. All NWSCC shift positions must be manned 24/7 100% of the time. Site restoral times achieved and minimum 96% availability is achieved for radar and G/A/G communications at the demarcation point. Respond to all requests for assistance from site maintenance personnel 100% of the time. No validated customer complaints. Performance Standard SOR 08, November, 2013 2013-08-20 5.F.2 Retain log books. Establish, maintain and update SOPs for responding to and reporting all significant site events, including equipment outages. 5.F.1 2013-08-20 RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Major Requirement OPERATIONS SUPPORT 5.F 2011-11-22 5.E.3 Line Item NWS Section 5 Restricted - Contracts Log books to be maintained for the Network Control Facility, Electronic Control Facility, Maintenance Control Facility, equipment parameter changes and for the helicopter monitor. Retain log books for the duration of the contract. Equipment parameter change log book to include: (1) Time, date of request; (2) Requesting authority (name and initials); and (3) Parameter changes. SOP to include approved, prioritized Contact List by event type, security considerations, immediate course of action and approvals if required. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Related Information Restricted - Contracts Estimated Qty Minimum five (5) log books. 100 log book entries per day for 1 minute per entry. Log Book entries split evenly between all disciplines (Radar, Comms and Facilities). Daily supervisory review. 1 SOP, updated as required. Nothing additional Performance Standard Page 60 of 219 Log books are to be updated on a continual basis. Log book entries are accurate. All log book entries are complete. SOP reviewed to ensure information is 100% accurate and current. SOP is adhered to 100% of the time. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. SOR Open/update ESRs and Work Requests/Work Orders. Major Requirement OPERATIONS SUPPORT 08, November, 2013 2013-03-08 5.F.3 Line Item NWS Section 5 Restricted - Contracts Open/update ESRs and Work Requests/Work Orders. ESRs are required for all PME whenever the equipment status changes from fully serviceable. Reports will be completed in cooperation with the SM section. Provide SM Section with updates for corrective maintenance, site and equipment status. ESR Data Fields to include: (a) ESR Number; (b) Site; (c) Equipment; (d) Channel Assembly; (e) Work Unit Codes (WUC) (where available USAF equipment); (f) Start Date; (g) Start Time; (h) Downtime Code; (i) Scheduled/Unscheduled; (j) Delay Code; (k) Status - Channel; (l) Status - Subsystem; (m) Stop Time; (n) Julian Date; (o) Related Facility; and (p) Remarks. Refer to 1 Cdn Air Div Orders, Vol 4, 4-308 Equipment Status Reports (ESR) and CFACM 50-301 (ESR Procedures Manual) and Standard Operating Procedures for reporting on ESRs. Work Request/Work Order data fields to include, at a minimum: (a) work request/order number (b) Labour Use Code (LUC); (c) site; (d) system/location; (e) scope of work; (f) justification; (g) labour; (h) material; (i) Equipment Identification Number (EIN); (j) Julian date; (k) remarks; (l) contact information for originator. Related Information Restricted - Contracts Estimated Qty Estimated 7,500 ESRs and work orders opened annually. Performance Standard Page 61 of 219 ESRs will be opened within 10 minutes of a system/equipment failure. ESR data is accurate and complete 95%. Not more than 1 in 20 errors in a random sample of Work Request/Work Orders. SOR Submit annual synthetic operational scenario test report. Produce and maintain Operations Support Plan. Produce and update daily status board for PME. Produce PME radar data and G/A/G communications availability that is calculated on a monthly basis for each NWS site using the formula contained at Table 13-5 to this section. Major Requirement OPERATIONS SUPPORT 08, November, 2013 2011-12-15 5.F.7 2012-09-13 5.F.6 2012-05-23 5.F.5 2013-08-20 5.F.4 Line Item NWS Section 5 Restricted - Contracts Submit annual synthetic operational scenario test report, as detailed in 5.C.7. Produce and maintain Operations Support Plan. The plan shall document, at a minimum, the Contractor's approach to: 1) reporting system emergencies, incidents and outages; 2) response to site preservation; 3) changing NWS equipment parameters; 4) taking PME out of service; 5) coordination of equipment downtime; 6) support to the NWSO TA for requests and queries; 7) conducting an annual operational evaluation; 8) provision of 24/7 monitoring of NWS sites; 9) monitoring and response to automated notifications and alarms; 10) operation of SAVMS; 11) monitoring the quality of radar data and signals, and initiation of corrective action where warranted; 12) monitoring and response to helicopter radio; 13) provision of technical assistance to LSS staff; and, 14) maintaining NWS radar and G/A/G operational readiness. The plan shall be reviewed and updated at a minimum annually. One controlled copy of the plan shall be provided to the NWSO TA. Status board will be in electronic format available on line and updated to midnight of the previous day of any status changes to NWS PME. Currently status board is linked to ESR system and is automatically updated when ESR status is entered or changed. Availability Reports are required for all PME listed in Table 13-2. Use Table 13-2 to track whenever the equipment status changes from serviceable to non-mission capable (Red Status). Reports will be completed in cooperation with the SM Section. These reports are currently manually produced. Provide useable PME radar data and G/A/G communications between NWS sites and the CADS demarcation point (CDF) 96% of the time on a monthly basis for each site. Provide radar and G/A/G radio signal availability that is calculated on a monthly basis for each NWS site using the formula contained at Table 13-5 to this section and in accordance with readiness levels detailed in paragraphs 5.A.1.a to 5.A.1.f. The report is to include year to date performance by site, by equipment type, and for the entire system. Related Information Restricted - Contracts Estimated Qty 1 report per year. 1 Plan, one controlled hard copy provided to the NWSO TA. 50 ESRs per day: 20 Comms ESRs per day; 20 Radar ESRs per day; and 10 Facilities ESRs per day. 10 Minutes per ESR with Daily supervisory review. 12 Reports per year. Performance Standard Page 62 of 219 No example of the report not being submitted within 15 business days of the test. No instance of a controlled copy of the plan not being provided to the NWSO TA. No instance of the plan not being reviewed and updated at a minimum annually. Not more than 3 technical errors or omissions in the plan upon review by the NWSO TA. Status board reflects current status of all NWS PME. Updates occur within 10 minutes of status changes 95% of the time, and within 20 minutes 100% of the time.. The report is available electronically 10 working days after the end of month. Report will be 100% accurate in accordance with availability formulae. SOR 08, November, 2013 Restricted - Contracts The Contractor is responsible for the health and safety of all personnel working on and visiting NWS sites and work locations. 6.A.4.a 2013-03-09 SAFETY PROVISIONS Customer Support Request Form (G) DND/USAF AFTAC Memorandum of Understanding (M) Third Party Support Request Form (G) REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS 6.A.4 2012-09-17 6.A.3.c 2011-05-17 6.A.3.b 2012-09-17 6.A.3.a 2009-09-24 6.A.3 2013-10-23 6.A.2.a 2012-06-18 6.A.2 Personnel granted access for purposes not related to the O&M of the NWS are to be considered Third Party Support. Third party support is initiated through submission of a CSR/TPS form. Given that TPS requests are for activities not related to the O&M of the NWS, the TPS support solution is to be submitted to the NWSO TA, and it is subject to veto and a request for resubmission by the NWSO TA. Provide support to personnel requiring or otherwise granted access to NWS sites. Personnel requiring access to NWS sites for purposes directly related to the O&M of the NWS are to be considered Customer Support. Customer support is to be initiated through submission of a Customer Support Request/Third Party Support (CSR/TPS) form, which may be for activities such as: 1. inspection and audits; 2. demonstrations and briefings; 3. implementation of IQ work; 4. performance of particular or specialized work on NWS installed equipment and/or systems by authorized and qualified third parties; 5. supporting various agencies in accordance with established letters of agreement, Service Level Agreements and/or Memorandums Of Understanding. It is incumbent on the NWSO requestor to define on the CSR/TPS form what support is required and will include: rations; quarters; ground transportation; access to contractor staff for demonstrations; AUTOVON access and other requirements unique to the purpose of the CSR. In all cases, support for CSRs shall be to the same level as provided to the Contractor's employees. 6.A.1.a 2013-08-08 SCOPE OF WORK 6.A.1 Information and Qualifications Restricted - Contracts GENERAL REQUIREMENTS Customer & THIRD PARTY SUPPORT 6.A Line Item NWS Section 6 Page 63 of 219 SOR Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY All wildlife monitors shall have a valid firearms licence. 08, November, 2013 2012-06-15 6.B.2.a 2011-07-11 6.B.2 2013-08-08 6.B.1.b 2011-07-11 6.B.1.a All Contractor personnel working at NWS sites must be Standard First Aid trained with CPR level C within 12 months of contract award and remain current throughout the duration of the Contract. TRAINING & EXPERIENCE 6.B.1 2011-07-11 PERSONNEL QUALIFICATIONS All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. 6.B 2012-06-15 6.A.6.a 2009-09-24 6.A.6 HOURS OF OPERATIONS NIL 6.A.5.a Comply with measures not otherwise specified in this contract, but which are consistent with prudent management and industry practices. When visit poses significant risk from wildlife, ensure precautionary measures are taken to prevent attack by wildlife, such as bears. DESCRIPTION OF EXISTING CONDITIONS 2011-07-11 Information and Qualifications Restricted - Contracts Personal Protective Equipment (PPE) - It is the responsibility of the Contractor to provide PPE to its employees and ensure that all site visitors are made aware of PPE requirements prior to departing for remote sites. Customer & THIRD PARTY SUPPORT 6.A.5 2011-05-18 6.A.4.d 2011-06-23 6.A.4.c 2011-07-11 6.A.4.b Line Item NWS Section 6 Page 64 of 219 SOR Participate in inspections and audits. Provide ground transport. Manage Customer Support Requests (CSRs). CUSTOMER SUPPORT Maintain CSR/TPS file. 08, November, 2013 2013-03-12 6.C.2.c 2013-10-24 6.C.2.b 2013-10-03 6.C.2.a 2011-10-31 6.C.2 2013-08-08 6.C.1.b 2013-08-08 6.C.1.a Implement the use of CSR/TPS Quality Form. GENERAL REQUIREMENTS FOR CSR & TPS 6.C.1 2011-10-31 PERFORMANCE REQUIREMENTS Major Requirement Customer & THIRD PARTY SUPPORT 6.C Line Item NWS Section 6 Restricted - Contracts Provide qualified personnel to assist with inspections and audits of NWS sites and provide associated technical information to NWSO and NWSO sponsored personnel. Ensure that supporting personnel are prepared to explain the role and operation of the site and related O&M activities, having due regard for operational, security and safety requirements. On a non-interference basis, provide ground transportation to NWSO and NWSO sponsored personnel at LSSs and radar sites to the same level as is provided to Contractor employees. Using existing CSR/TPS form as provided, manage all CSRs upon submission, including cost reimbursable CSRs as defined in 6.E.4. Develop a proposed support plan based on CSR requirements. Within 5 business days of receipt of a CSR, forward CSR to NWSO TA, complete with the proposed support plan. The NWSO TA may request amendments to the plan. In cases where the request has been made a minimum of 15 business days in advance, and the Contractor cannot satisfy the request due to legitimate conflicting priorities, the Contractor will work with the NWSO TA to reschedule the request, or to provide the requested support to the extent possible. Maintain database of CSR/TPS request forms and CSR/TPS Quality Forms as per 6.F.4. The purpose of this form, reference 6.F.2, is to allow NWSO, NWSO sponsored personnel and third parties as well as long term tenants to comment on the standard and level of service provided. This document will be used to ensure the quality of service is at a high standard. Related Information Restricted - Contracts 5 inspection requests per year, 16 hours duration 5 audit requests per year, 72 hours duration. Estimate 50 CSR requests per year, 3 days each, and 1-2 hours per day per visit. 245 CSR per year, average duration of 10 days. Estimated 10 cost reimbursable CSRs annually, average duration 10 days. 1 file, 325 CSR/TPS requests and 875 CSR/TPS Quality Forms annually. Estimated at 875 personnel total annually for CSRs and TPSs. Estimated Qty Page 65 of 219 No instance of failing to participate in inspections and audits involving NWSO and NWSO sponsored personnel parties. Not more than 2 instances annually of ground support not being provided as specified. Contractor to demonstrate documented procedures for the management of CSRs. No instance of a CSR not being responded to. Not more than 3 instances annually of the CSR complete with the support plan not being provided to the NWSO TA within 5 business days. No example of the file not being available. Database to be accurate to within 5 business days. All Long Term Tenants, Customers and Third Party visitors shall be given a CSR/TPS Quality Form. Performance Standard SOR Provide wildlife monitor. Provide Mobile Support Equipment (MSE). Provide support to government provided airlift services. Provide Rations and Quarters. Participate in demonstrations and briefings. Major Requirement Customer & THIRD PARTY SUPPORT 08, November, 2013 2012-05-28 6.C.2.h 2012-05-28 6.C.2.g 2013-10-01 6.C.2.f 2012-07-27 6.C.2.e 2012-04-18 6.C.2.d Line Item NWS Section 6 Restricted - Contracts Provide wildlife monitor when required to support CSR, based on time of year, work site and location. Wildlife monitors required to support IQ work are to be included in the IQ costing proposal. On a non-interference basis, provide MSE with operator to NWSO and NWSO sponsored personnel. Provide meals, janitorial services, Government furnished lodgings and equipment support for ongoing or day-to-day airlift operations as well as provide access to meteorological information and office space at Hall Beach and Cambridge Bay. Rations will be provided at all sites and while in transit, to the same standard as provided to the Contractor's employees. Quarters will be furnished at CAM-M, FOX-M; this will include cleaning the rooms prior to arrival, housekeeping services during the stay, and cleaning after departure. At unattended radar sites quarters will be provided to the same level as is provided to Contractor employees. Provide qualified personnel to perform demonstrations and provide briefings of NWS systems. Ensure that supporting personnel are prepared and qualified to turn on equipment (where permissible) and explain the role and operation of the system and related O&M activities, having due regard for operational, security and safety requirements. Related Information Restricted - Contracts Estimated Qty Approximately 15 CSR visits will require a wildlife monitor. During peak Summer activities 15 requests of 8 hour duration per year. Support for helicopter crews: Minimum 2 people for both FOX-M and CAM-M year round. Increases by one for both FOX-M and CAM-M from November to March. Increases by four for both FOX-M and CAM-M from April to September (Supplemental and Refueler). Increases by eight for FOX-M for 14 days (July) for FOX-3 refueling (C-130). Both FOX-M and CAM-M will have instances on the Main Rotary the crew change may have an overnight which increases the number by 2 every month. Estimated at 245 CSR requests per year, of average 10 days each, and 3 personnel. 2 demonstration requests per year, 8 hours duration 2 briefing requests per year, 4 hours duration. Performance Standard Page 66 of 219 No instance of failing to provide wildlife monitor for a CSR. Not more than 2 instances annually of MSE not being provided as specified. No instance of failing to provide support to airlift contractors. Not more than 2 instances annually of rations and quarters not being provided as specified. No instance of failing to participate in demonstrations and briefings involving NWSO and NWSO sponsored personnel parties. SOR Nil INDEFINITE QUANTITY (IQ) REQUIREMENTS Support Facility Condition Assessment (FCA). 6.D.1 6.E 6.E.1 08, November, 2013 2013-08-08 WATCH KEEPING REQUIREMENTS Provide equipment maintenance and R&Q to AFTAC personnel at LSS Cambridge Bay. Manage Third Party Support (TPS) requests. THIRD PARTY SUPPORT Provide On-site Orientation and Fire Response Briefing. Major Requirement Customer & THIRD PARTY SUPPORT 6.D 2013-08-08 6.C.3.b 2013-08-08 6.C.3.a 2012-09-17 6.C.3 2013-08-08 6.C.2.i Line Item NWS Section 6 Restricted - Contracts Canada may initiate a Facility Condition Assessment to update the 2009 FCA and create a plan for sustainment work of NWS infrastructure. Provide support for this endeavour. Provide Air Force Technical Applications Center (AFTAC) personnel at LSS Cambridge Bay services as outlined in the DND/USAF Joint Seismic Research Facility in Cambridge Bay Memorandum of Understanding (MOU). Provide detailed invoice to Canada as per 6.F.3. Using existing TPS form as provided, manage all TPS requests upon submission. Within 5 business days of receipt of a TPS, forward to Canada with a recommendation for rejection or a proposed support plan. If the recommendation is to reject, provide justification. If the TPS is to be supported, develop and provide the support plan based on requirements of the TPS, and incorporate all requirements of this SOW for any person working or visiting NWS sites. Any recommendation to reject may be vetoed by Canada. Record fire and safety briefings as per 6.F.1. All approved TPS requests are not to impact NWS operations. No TPS is to be supported with government furnished transportation. Provide on-site orientation to all personnel, identify any hazards and provide a fire response muster briefing. Record briefing particulars as per 6.F.1. Related Information Restricted - Contracts Estimated Qty Provide R&Q support to 4 persons at Site 365 day/yr. Provide Equipment Maintenance up to $5000.00 per year. 80 TPS requests annually. 245 requests per year, average 30 minute duration. Performance Standard Page 67 of 219 To be identified as requirement is defined. No instance of failing to provide support to Central Recording Station personnel at LSS Cambridge Bay. No example of a TPS request not being forwarded. No example of a TPS request being approved by the Contractor not being accompanied by the support plan. Not more than 2 TPS request being supported not being submitted to the NWSO TA for veto in whole or in part a minimum of 5 business days prior to the scheduled visit. No example of a TPS impacting NWS operations. No example of TPS personnel not fully complying with NWS fire, safety, environmental and security requirements. No instance of failing to provide on-site orientation and fire response briefing to all personnel. SOR Establish and maintain a CSR/TPS file. Prepare and provide accounting and finance records for AFTAC. 08, November, 2013 2013-08-08 6.F.4 2013-08-08 6.F.3 2012-07-27 6.F.2 Prepare and maintain CSR/TPS quality form. Record safety and fire orientation. 6.F.1 2013-09-24 RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Support cost reimbursable CSRs. Support to Search and Rescue (SAR). Provide emergency services. Major Requirement Customer & THIRD PARTY SUPPORT 6.F 2012-03-19 6.E.5 2013-08-08 6.E.4 2012-05-28 6.E.3 2013-08-08 6.E.2 Line Item NWS Section 6 Restricted - Contracts Establish and maintain a CSR/TPS file as per 6.1.b Maintain detailed records of financial and accounting data for AFTAC. Develop and maintain a CSR/TPS quality form. Form to provide the opportunity for NWSO and NWSO sponsored personnel the opportunity to comment on experience and service provided. Keep records of all visitors, indicating security clearance, most recent PFET and purpose of visit. See Contract Terms and Conditions for details regarding negotiation of the IQ job. The Contractor may be requested to support particular CSRs on a cost reimbursable basis. Support will include the release of helicopter for Search and Rescue as well as provide fuel, meals, lodgings and other support to SAR employees and volunteers. Support to SAR will be validated as an excusable delay. Provide support to emergency services such as emergency resupply to communities (water/fuel etc). Review by Canada should be sought prior to providing support. However if loss of life is a consideration without the added support, the discretion will lie with the Contractor. Provide a detailed invoice to Canada for all services rendered under this line item. Related Information Restricted - Contracts 1 file 1 record per month for AFTAC. One Quality form developed and maintained. 245 CSRs and 80 TPSs annually, total of 875 persons annually, and one for each of the long term tenants at Cambridge Bay. Nothing additional Estimated Qty Performance Standard Page 68 of 219 No example of the file not being available. 100% accuracy in accounting delivered no later than 2 days after due date. No errors in the form. No instances of failure to achieve 100%. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. No instance of SAR not being supported. Provide service as negotiated with the NWSO. SOR DND Fire Safety Plan Template (G) NFPA 1021 - Standard for Fire Officer Professional Qualifications (M) NFPA 921 - Guide for Fire & Explosion Investigations (M) NFPA 1620 - Standard for Pre-Incident Planning (G) Realty Asset Management Manual - Chapter 10, or substitute (M) Restricted - Contracts NFPA 1081 - Standard for Industrial Fire Brigade member Professional Qualifications (M) NFPA 551 - Guide for the Evaluation of Fire Risk Assessment (G) NFPA 1041 - Standard for Fire Service Instructor Professional Qualifications (M) Defence Administrative Order & Directive (DAOD) 4007-1: Reporting and Investigation of Fires & Incidents (M) NFPA 600 - Standard on Industrial Fire Brigades (M) NWS Fire Services Plan (G) REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by Canada. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS 08, November, 2013 2013-09-05 7.A.3.k 2011-09-06 7.A.3.j 2013-08-23 7.A.3.i 2013-08-23 7.A.3.h 2013-03-18 7.A.3.g 2013-08-23 7.A.3.f 2011-09-06 7.A.3.e 2011-09-06 7.A.3.d 2013-03-18 7.A.3.c 2013-03-18 7.A.3.b 2012-09-17 7.A.3.a 2013-08-23 7.A.3 2013-10-23 7.A.2.a 2012-06-18 7.A.2 2013-08-23 7.A.1.b Continually plan, develop and sustain a fire protection and fire prevention program, allowing inspections of all Emergency Service related areas by Canada and support audits by Canadian Forces Fire Marshall (CFFM). Provide the following services for all personnel: emergency operations, stand up and maintenance of Industrial Fire Brigade to fight incipient stage fires (in accordance with NFPA 600), fire protection and fire prevention. 2012-05-28 7.A.1.a Information and Qualifications Restricted - Contracts SCOPE OF WORK GENERAL REQUIREMENTS FIRE SERVICES 7.A.1 2009-09-22 7.A Line Item NWS Section 7 Page 69 of 219 SOR Information and Qualifications Restricted - Contracts Fire Prevention and Fire Protection Coverage includes Active and Passive Fire Protection systems installed throughout the NWS as described in the 2009 Baseline Study. 7.A.5.a Restricted - Contracts Industrial Fire Brigade Members shall be employees qualified to meet the "Entrance Requirements" and "Incipient Industrial Fire Brigade Members" chapters outlined in NFPA 1081 as well as the "Medical and Job Related Physical Requirements" section outlined in NFPA 600 for Incipient Stage Fire Fighting. All Industrial Fire Brigade Members shall be trained to NFPA 600 Industrial Fire Brigade Leaders and Assistant Fire Brigade Leaders shall be employees qualified to meet the "Entrance Requirements" and "Industrial Fire Brigade Leader" chapters outlined in NFPA 1081 as well as the "Medical and Job Related Physical Requirements" section outlined in NFPA 600 for Incipient Stage Fire Fighting. All Industrial Fire Brigade Leaders and Assistant Fire Brigade Leaders shall be trained to NFPA 600 Incipient Stage Fire Fighting. The Fire Services Training Coordinator shall be an employee who is a certified NFPA 1041 Fire Service Instructor 2 by a national certification organization acceptable to the Canadian Forces Fire Marshal's Office (e.g. International Fire Service Accreditation Congress or ProBoard Fire Service Professional Qualifications System). 08, November, 2013 2013-03-18 7.B.1.d 2012-05-29 7.B.1.c 2012-05-28 7.B.1.b 2013-08-23 7.B.1.a The Fire Services Officer shall be an employee who is a certified NFPA 1021 Fire Officer 2 by a national certification organization acceptable to the Canadian Forces Fire Marshal's Office (e.g. International Fire Service Accreditation Congress or ProBoard Fire Service Professional Qualifications System). TRAINING AND EXPERIENCE 7.B.1 2012-06-15 PERSONNEL QUALIFICATIONS 7.B 2012-06-15 7.A.6.b All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. Emergency response personnel shall be available "on call" at LSS-C, LSS-F and at all attended LRR sites" on a 24/7 basis. 7.A.6.a 2013-08-23 HOURS OF OPERATION 7.A.6 2012-09-07 DESCRIPTION OF EXISTING CONDITIONS Provide all Contractor necessary personnel with Personal Protective Equipment (PPE) and ensure site visitors comply with PPE requirements. Comply with measures not otherwise specified in this contract, but which are consistent with prudent management and industry practices. 7.A.5 2011-11-02 7.A.4.d 2011-09-06 7.A.4.c 2011-09-06 7.A.4.b Initiate emergency procedures as provided in the Contractor's Emergency Services Plan in the event of disaster, breakdown or contamination. Ensure that employees are in possession of appropriate environmental clothing for operations at NWS sites under extreme weather conditions. 7.A.4.a 2011-09-06 SAFETY PROVISIONS Waiver - NWS Maintenance, Inspection and Testing of Fire Detection, Suppression and Alarm Systems, as provided by the CFFM, 7665-0, dated 01 April 2009. (M) FIRE SERVICES 7.A.4 2013-09-30 7.A.3.l Line Item NWS Section 7 Page 70 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY Incipient Stage Fire Fighting. FIRE SERVICES 08, November, 2013 2012-06-15 7.B.2.a 2012-06-15 7.B.2 Line Item NWS Section 7 Page 71 of 219 SOR Conduct Portable Fire Extinguisher Training (PFET) for Contractor employees. Respond to all fire alarms. 08, November, 2013 2013-03-15 7.C.4 2013-03-15 7.C.3 2013-08-23 7.C.2 Provide an Industrial Fire Brigade Trained to Perform Incipient Level Fire Fighting. Implement the Fire Services Plan (FSP). 7.C.1 2012-05-17 PERFORMANCE REQUIREMENTS Major Requirement FIRE SERVICES 7.C Line Item NWS Section 7 Restricted - Contracts LSS staff who are not part of the fire brigade, Contractor personnel who occasionally visit LSSs, LRR sites and/or SRR sites and temporary hires who will be working and living on NWS sites are to receive Portable Fire Extinguisher Training (PFET), and are to be instructed on fire safety in their areas of responsibility. Employees who are in this category shall receive PFET within 24 hours of arriving on a site, and PFET training shall be regenerative on a 4 year cycle. Employees shall receive a training certificate/card upon completion of the training. Respond to all fire alarms with a fire brigade meeting the requirements of 7.B.1.d. In the event that the alarm is the result of a fire, as opposed to a false alarm, the brigade is to provide incipient fire fighting commensurate with their training, and if warranted, activate the Emergency Response Plan as detailed in 2.C.9. Submit fire incident reports for each alarm, even for false alarms, as per 7.F.6. In the event of a fire, conduct a fire investigation as per 7.C.9. Each LSS must have the capability to form a fire brigade consisting of, at a minimum, 1 fire brigade leader, 1 assistant fire brigade leader, and fire brigade members to respond to fire alarm conditions. At LSS-C, LSS-F, and all attended LRR sites a brigade shall be available at all times. All members of the brigade shall be trained in accordance with the requirements of 7.B. Implement the Fire Services Plan (FSP) as described in 7.F.1. Related Information Restricted - Contracts Estimated 85 persons annually. Estimated 7 alarms per year. Estimated one fire every 10 years. 1 fire brigade each at LSS-C, LSS-F, and all attended LRR sites consisting of, at a minimum, 1 fire brigade leader, 1 assistant fire brigade leader, and fire brigade members. Implementation of 1 plan. Estimated Qty Page 72 of 219 No example of a member of the Contractor staff on an NWS site without PFET training. New employees to receive PFET training within 30 days of being hired. Not more than1% of the Contractor's staff to have expired PFET training upon audit by the NWSO TA. All fire alarms to be responded to immediately. No instance of a fire brigade not being in place at all times at LSS-C, LSS-F and at all attended LRR sites. No example of fire brigade leader and assistant fire brigade leader not being in place. No instance of the plan not being implemented as described. Performance Standard SOR Practice fire drills in accordance with the National Fire Code of Canada. Perform Fire Warden inspections. Major Requirement FIRE SERVICES 08, November, 2013 2013-08-23 7.C.6 2013-09-23 7.C.5 Line Item NWS Section 7 Restricted - Contracts Contractor shall practice fire drills to ensure that all personnel are aware of, and have the necessary knowledge of the action to be taken in the event of fire. Drills shall be conducted, at a minimum, as follows: 1) semi-annually at LSS-I and LSS-Q; 2) quarterly at LSS-C and LSS-F; 3) within 48 hours after an LRR site is attended, and monthly thereafter until the site is unattended. Note that fire drills at LSS-G are conducted by 5 Wing Goose Bay fire department. The fire drill scenario and the results of the drill shall be recorded in a log. The log is to be submitted to Canada upon request, as per 7.F.3. Perform daily Fire Warden inspections at all sites while attended, including community based LSS's (i.e. LSS-I, LSS-Q, and LSS-G), to ensure that personnel are not exposed to avoidable hazards. The Fire Warden shall immediately correct any unsafe conditions. Deficiencies that cannot be readily corrected will be tracked through the NW WMS to completion. The inspection shall be based on a checklist which is tailored to the unique characteristics of particular NWS sites. The inspection shall include, as a minimum: 1) Ensuring all exits and fire escapes are clearly marked, function properly and are unencumbered; 2) Interior and exterior fire protection systems are active, and there are no trouble alarms on any fire panel; 3) Fire protection equipment is in place; 4) Work sites are cleaned up at the end of the day, and all combustible materials are properly disposed of; 5) The circumstances under which a fire picket will be established based on the Fire Warden identifying a significant fire risk which cannot be readily corrected. The Fire Warden checklist shall be annotated with the name of the Fire Warden, the date, site, findings, actions taken or pending, and work orders and/or ESRs opened to track outstanding deficiencies. All checklists are to be retained as per the requirements of this contract. Checklist shall be submitted to Canada upon request as per Section 7.F.7. Related Information Restricted - Contracts Estimated Qty 12 fixed drills at LSSs, annually. Estimated 12 drills annually for attended LRR sites. Approximately 2,100 inspections annually. Performance Standard Page 73 of 219 No instance of practice drills not being performed and recorded. No instance of a daily Fire Warden inspection not being exercised. SOR Conduct fire investigations. Issue Hot Work or other Hazardous Process Permit. Conduct Fire Prevention and Life Safety Inspections at NWS locations. Major Requirement FIRE SERVICES 08, November, 2013 2013-08-26 7.C.9 2013-08-23 7.C.8 2013-08-26 7.C.7 Line Item NWS Section 7 Restricted - Contracts In the event that an alarm as detailed in 7.C.3 is an actual fire, the Fire Services Officer shall conduct fire investigations as per DAOD 4007-1 and NFPA 921. In the case of a Cat 1 fire, notify the CFFM immediately, secure the fire scene, and await direction from the CFFM. Submit fire investigation reports as per 7.F.10. Issue Hot Work or other Hazardous Process Permit to personnel carrying out burning/welding/cutting operations. When hot work or hazardous process are being done the area of work shall be checked and inspected for hazards prior to and following hot work or hazardous process operations as required by the NFCC. The Fire Services Officer shall retain a copy of all Hot Work Permits. Conduct Fire Prevention and Life Safety Inspections at NWS locations as follows: 1) LSSs - semi-annually; 2) LRR sites - annually; 3) SRR sites - a minimum of 2 sites inspected annually per Zone, with different sites being visited in subsequent years until all site in the Zone have been inspected; 4) SRD - annually; 5) NWSCC - semi-annually; 6) NWSSC - semi-annually. The inspections shall include, at a minimum: 1) An inspection of all buildings to NFC classification and RAMM 10 Section 4 (or replacement); 2) Ensuring compliance, adequacy, quality and diligence of field level inspections being completed by Fire Wardens; 3) Performing fire evacuation drills to ensure staff knowledge and level of training; 4) review the Fire Services Plan to confirm its applicability and currency; 5) Provide training to site staff as required; 6) An assessment of the fire protection facilities, and make recommendations for improvements. Fire Prevention Inspection reports are to be submitted as per 7.F.4. Any findings not corrected at the time of the inspection are to be tracked in the North Warning Work Management System until corrective action has been completed. All findings not corrected at the time of the inspection to be completed within 6 months. Related Information Restricted - Contracts Estimated Qty Performance Standard All fires are investigated to the requirements of DAOD4007-1 and NFPA 921. Estimate one fire investigation every 10 years. Page 74 of 219 100% of hot work or hazardous process to be issued a Hot Work or other Hazardous Process Permit. All LSS, LRR site, SRD NWSCC and NWSSC inspections completed. Not more than 1 SRR site inspection not completed annually. No example of a finding not corrected at the time of the inspection not being tracked in the NW Work Management System. Not more than 3 findings not corrected at the time of the inspection outstanding longer than 6 months. No example of a finding not corrected at the time of the inspection outstanding longer than 12 months. Estimated 15 permits annually. 34 inspections annually. SOR Nil 7.D.1 There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. 7.E.1 Establish and maintain a Fire Services Plan (FSP). 7.F.1 08, November, 2013 2013-09-23 RECORDS AND DELIVERABLES 7.F 2013-08-23 INDEFINITE QUANTITY REQUIREMENTS 7.E 2013-10-02 WATCH KEEPING REQUIREMENTS Perform Fire Services Officer review of all IQ project files. Major Requirement FIRE SERVICES 7.D 2013-08-23 7.C.10 Line Item NWS Section 7 Restricted - Contracts Contractor to establish and maintain a Fire Services Plan (FSP) which includes an organizational statement, identification of emergency services personnel (including industrial fire brigade personnel), roles and responsibilities of the command structure, fire training, fire prevention inspection, response to fires: (1) at unattended LRR sites and SRR sites, as received by the Contractor's 24/7 organization; (2) fire incidents from attended sites where a full industrial fire brigade is present, as defined in 7.C.2; fire investigation, and a detailed description and physical location of the fixed and portable fire protection equipment and systems. The FSP to be reviewed and updated biannually. Controlled copies are to be distributed to each LRR, each LSS, the NWSSC, the NWSCC, the CMO and Canada. Reference 7.A.3.a is provided as a guidance document. See Contract Terms and Conditions for details regarding negotiation of the IQ job. IQ requests for emergency services and firefighting are to be approved by Canada. Perform Fire Services Officer review of all IQ project files to ensure compliance of the designs and the approach to implementation to the required references stated in this SOW. Include a signed Fire Marshal Certificate in each file, as per 7.F.9. Related Information Restricted - Contracts Maintenance of 1 FSP. 18 controlled copies distributed. Nothing additional. Estimated 15 designs annually. Estimated Qty Page 75 of 219 No instance of FSP not being produced and disseminated. Not more than 4 technical errors or omissions in the plan upon review and audit. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. No example of a project proceeding without a signed Fire Marshal Certificate. Performance Standard SOR Submit Fire Warden checklists. Submit fire incident reports. Maintain Fire Safety Plan for each NWS Site Submit Fire Prevention Inspection reports. Submit fire drill log. Provide a Fire Brigade Organization Chart. Major Requirement FIRE SERVICES 08, November, 2013 2013-08-26 7.F.7 2013-03-08 7.F.6 2013-08-26 7.F.5 2013-08-26 7.F.4 2013-08-26 7.F.3 2012-09-13 7.F.2 Line Item NWS Section 7 Restricted - Contracts Submit Fire Warden checklists as conducted under 7.C.5 at the request of the Canada within two business days. In conjunction with 7.C.9, submit initial and follow-up reports for fire incidents. The initial report shall be submitted within 6 hours of the incident occurring, with follow-up reports submitted as required until the incident has been fully investigated, and corrective action has been completed. Fire Services Officer to prepare and maintain Fire Safety Plans using the DND Fire Safety Plan template. Fire Safety Plans are to be distributed and maintained for each site in accordance with the National Fire Code of Canada. Fire Safety Plans are to be reviewed and revised at a minimum annually or more frequently as circumstances warrant. Fire safety Plans for LSS-G will be done by the DND Goose Bay Fire Department. Submit Fire Prevention Inspection reports, as detailed in Section 7.C.7, no later than 20 working days following the inspection. Submit the fire drill log as prepared in 7.C.6 to the Canada upon request within two business days. The Fire Brigade organization chart shall detail the positions of personnel on the fire brigade. The LSS Manager shall have contact information for brigade members on hand for after hour's calls. Organization charts are to be located outside the main office of the site manager for each zone. Related Information Restricted - Contracts Estimated Qty Estimated 3 requests per year. Estimated 7 reports annually. Fire Safety Plans required for 9 LRR sites, 4 LSSs, 36 SRR sites and the SRD. 34 reports annually. Estimated two requests annually. 5 Fire Brigade organization charts (one for each zone). Performance Standard Page 76 of 219 No example of a request not being actioned. Not more than one example of a request being actioned later than two business days annually. All reports are submitted within the required timeline without exception. No example of a current Fire Safety Plan not being posted in a prominent location at each required site. Not more than 3 reports submitted later than 20 business days following the inspection. No example of reports submitted later than 30 business days following the inspection. No example of a request not being actioned. Not more than one example of a request being actioned later than two business days annually. No instance of the Fire Brigade Organization Chart not being posted. No instance of the LSS Manager not having contact information for brigade members. Charts to be accurate and up to date within 3 business days of any change. SOR Submit fire investigation reports. Submit Fire Marshal Certificates for all IQ project files. Maintain a log of all fire alarms, and fire protection system malfunction alarms. Major Requirement FIRE SERVICES 08, November, 2013 2013-08-26 7.F.10 2013-08-26 7.F.9 2013-08-26 7.F.8 Line Item NWS Section 7 Restricted - Contracts In conjunction with 7.C.9, submit fire investigation reports. Reports are to be submitted to Canada as per the requirements of DAOD 4007-1 and NFPA 921. Upon completion and review of the report, or sooner if warranted, update the Risk Management Plan, as detailed in 2.C.4, to eliminate or otherwise mitigate the chance of reoccurrence. Submit Fire Marshal Certificates for all IQ project files, as per 7.C.10. Maintain a log of all fire alarms, and fire protection system malfunction alarms. The log shall contain, as a minimum, the name of the individual making the entry, the site, date, time, alarm details, immediate actions taken upon receipt of the alarm, the ESR or Work Order opened to track the alarm, and the time the log entry was completed. The entry for each alarm event is to be completed within 12 hours after occurrence. Provide the Canada with a copy of the log upon request within 2 business days, Related Information Restricted - Contracts Estimated Qty Estimated one fire investigation report submitted every 10 years. Estimated 15 designs annually. Maintenance of 1 log with an estimated 50 entries annually. Estimate two requests annually from the Canada for a copy of the log. Performance Standard Page 77 of 219 All reports are completed and submitted as per the stated references. No example of a project proceeding without a signed Fire Marshal Certificate. No example of the log not being available upon request by the Canada. Not more than two alarm log entries completed later than 12 hours after occurrence. SOR Restricted - Contracts The Contractor will ensure a physical inventory of all USAF assets maintained in ES-S is conducted at least annually. This inventory also requires the Contractor to update ES-S database records to reflect the Date-Of-Last-Inventory (DOLI). The Contractor shall ensure that no USAF parts are consumed without funds being available in the ES-S. When appropriate the USAF Accountable Officer may require pre-approval for Issue request. All assets that were originally sourced or procured with US funds, but not through the ES-S, require management control with applicable USAF directives. Assets procured from commercial sources (i.e. Form 9 and Government Purchase Cards (GPC)) will be reviewed by the USAF Accountable Officer semi-annually to determine candidates for addition to the Organization Visibility List/ES-S management. NWS materiel provided by the US DoD is supported logistically by the United States Air Force (USAF) Enterprise Solution Supply (ES-S). AFMAN 23-110 is the principal authority for managing USAF materiel. Additionally all applicable USAF regulations supporting the proper administration and control of USAF assets must be followed. Operational Instructions are permitted to assist with supporting daily operations; however, the overarching and final authority for procedural matters is AFMAN-23-110. The North Warning System Support Centre (NWSSC) at 22 Wing North Bay provides logistics support for the repair of AN/FPS-124 radars, LHCN equipment and PGS control equipment. The USAF provides depot level repair of AN/FPS-117 radar and G/A/G radios through a designated Air Logistics Center (ALC). Equipment not supported by the USAF or the NWSSC is repaired by commercial sources. In addition to providing support for the NWSSC repair mission, the NWSSC also serves as a customs consolidation point, repair coordination point for repairable equipment being repaired by commercial sources and a warehouse for the LSSs and NWS radar sites. NWS installed equipment and systems are provided with a suite of spares and are to be supported to the Line Replaceable Unit (LRU) level at the LSSs and the LRRs, and at the Shop Replaceable Unit (SRU) level at the applicable repair depot(s). This sparing concept ensures that the sites have sufficient spares to effect repair of the equipment and maintain the operational availability requirements specified in this SOW. 08, November, 2013 2013-09-27 8.A.1.g 2013-09-04 8.A.1.f 2013-09-04 8.A.1.e 2013-09-04 8.A.1.d 2013-09-04 8.A.1.c 2013-09-04 8.A.1.b The Contractor shall keep track of all GFE/GSM, whether it is in use, in stock, in transit, in repair, in quarantine, etc. As a fundamental policy, all supply transactions and movement of materiel must be traceable from start to end. Therefore, all transactions concerning the movement of materiel or the transfer of responsibility for items of materiel must be supported by appropriate computer transactions. The Contractor shall be able to query the Inventory Management System (IMS) and produce any reports (NSN/PN, Sites/Location, Usage (dormant stock), Critical Items, etc.) upon request. Maintain inventory control of Government Furnished Equipment (GFE) and Government Supplied Materiel (GSM) through standardized and documented procedures for the following activities: cataloguing and establishing stock levels; requisitioning and procurement processing; receipts and issues; repair/Beyond Economical Repair (BER) and disposal transactions; processing stock checks and inventory adjustments; and identification and reporting of lost and/or damaged equipment and materiel. Maintain forecasting of GFE/GSM spares requirements; track repairs; standardized warehousing/stock locations; accurate cataloguing; up-to-date inventory balances and authorized sparing levels; redistribution of GFE/GSM spares/parts; and requisition follow-ups. Maintain proper packaging for USAF and Canadian assets. Assets will be stored and shipped in the original reusable containers received from the USAF/DoD sources of supply. Primary Reference AFI- 24-203, Chapter 9. 2013-09-03 8.A.1.a Information and Qualifications Restricted - Contracts SCOPE OF WORK GENERAL REQUIREMENTS SUPPLY/MATERIAL PROCESSING 8.A.1 2009-07-28 8.A Line Item NWS Section 8 Page 78 of 219 SOR Information and Qualifications Restricted - Contracts AFI 24-203, Chapter 9 - Air Force Reusable Container Program (M) Restricted - Contracts Hazardous Materiel safety and Management Manual (A-GG-040-004-AG-001) (M) AF123-111 Management of Government Property in Possession of the Air Force (M) USAF AFMAN 23-110 USAF Supply Manual (M) A-LM-184-001/JS-001 Special Instructions - Repair and Overhaul Contractors (G) International Traffic in Arms Regulations (ITAR) (M) USAF Technical Orders (M) USAF SSOI (Supply System Operating Instruction), Formerly NWSP (G) AF9000 process DAP07.001-02 NWS - LOGISTICS - CANADIAN MATERIEL DISPOSAL (G) A-LM-007-014/AG-001 Canadian Forces Supply Manual (G) A-LM-187 Series Packaging and Preservation - General and Detailed procedures DND packaging and Handling Procedures (M) A-LM-186-001/JS-001 Warehousing and Materiels Handling Manual (G) NWSO Disposal Form (or equivalent, as provided by NWSO TA) (M) USAF Form 9 (M) REFERENCES For definition of terms see ANNEX I of the RFP. DEFINITIONS USAF assets maintained on the Organizational Visibility List (OVL) will be inventoried semi-annually. Report of Surveys will be conducted IAW established procedures for inventory losses meeting the reporting threshold. The Contractor will provide a formal letter to the USAF Accountable Officer, reflecting the results of all inventories. The Contractor will ensure an itemized report/listing of each asset inventoried is attached and clearly reflects the transactions processed for each asset. SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.A.3.n 2013-09-04 8.A.3.m 2013-09-04 8.A.3.l 2013-09-04 8.A.3.k 2013-09-24 8.A.3.j 2013-09-04 8.A.3.i 2013-09-04 8.A.3.h 2013-09-04 8.A.3.g 2013-09-04 8.A.3.f 2013-09-04 8.A.3.e 2013-09-04 8.A.3.d 2013-09-04 8.A.3.c 2012-09-17 8.A.3.b 2012-07-23 8.A.3.a 2012-07-23 8.A.3 2013-10-23 8.A.2.a 2012-06-18 8.A.2 Line Item NWS Section 8 Page 79 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts Personnel shall complete USAF Base-Level Supply Customer Training if required. Reference AFMAN 23-110, Vol II, pt 2, Chapter 2.37. - Block I (General Supply Indoctrination), - Block II (Repair Cycle training) - Block III (Equipment Management training.) ITAR / Controlled Goods Training - all contractor staff involved in shipping of NWS materiels to have ITAR / Controlled Goods training. 08, November, 2013 2013-09-04 8.B.1.c 2013-09-04 8.B.1.b 2013-09-04 8.B.1.a All personnel providing service within this section shall hold the qualifications necessary to perform the task assigned to them. TRAINING AND EXPERIENCE 8.B.1 2012-11-13 PERSONNEL QUALIFICATIONS All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. HOURS OF OPERATIONS 8.B 2013-09-04 8.A.6.a 2009-09-23 8.A.6 2013-09-05 8.A.5.b Recreational and moral equipment provided as GFE at contract start, including but not limited to such items as televisions and fitness equipment, will not be replaced at Government expense. GFE / GSM is distributed at NWS Support Centre, three LSS warehouses, two Co-located LSS/LRR warehouses and limited sparing at the nine LRRs, and 36 SRRs, at freight forwarder(s) or repair facilities. 8.A.5.a 2013-09-04 DESCRIPTION OF EXISTING CONDITIONS Properly label hazardous material, provide the workplace with Material Safety Data Sheets (MSDS) per WHMIS and train personnel in the handling of hazardous materials. 8.A.5 2009-05-08 8.A.4.c 2013-09-04 8.A.4.b Comply with the applicable regulations for packaging and handling, preparation and certification, authorization, and shipment of hazardous materiel as defined by provincial, federal, and international laws/regulations. Warehouse personnel and forklift operators shall wear proper safety gear in the performance of their duties (i.e. safety shoes, hard hats, and gloves) in accordance with Health Canada requirements. 8.A.4.a 2013-09-04 SAFETY PROVISIONS DND 2586 Form - Certificate of Demilitarization (M) DND 2227 Form-CFSS Supply Document (M) PWGSC's Controlled Goods Directorate's Web Site (M) http://ssi-iss.tpsgc-pwgsc.gc.ca/dmc-cgd/index-eng.html AF9000 process EMT09.058 - Write-Off of Government Owned Materiel (Public Accounts) Held at Contractor Facilities (G) SUPPLY/MATERIAL PROCESSING 8.A.4 2013-09-27 8.A.3.r 2013-10-02 8.A.3.q 2013-09-04 8.A.3.p 2013-09-04 8.A.3.o Line Item NWS Section 8 Page 80 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts Personnel shall meet the requisite requirements as defined by Trusted Associate Sponsorship System (TASS) for access to USAF computer systems. The contractor will coordinate with the NWSO TA for TASS in a timely manner to ensure no delays/work stoppages occur that limits the contractor's ability to access ES-S. All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work on any NWS sites, LSSs, or North Bay NWS locations. SECURITY SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.B.2.b 2013-09-04 8.B.2.a 2012-06-15 8.B.2 Line Item NWS Section 8 Page 81 of 219 SOR Perform inventory control of DND-owned equipment and materiel INVENTORY Train Supply Specialist for USAF Supply System operations. Maintain USAF SSOI for the NWS. Implement Supply/Materiel Processing Plan. PERFORMANCE REQUIREMENTS Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-10-25 8.C.2.a 2012-07-09 8.C.2 2013-09-04 8.C.1.b 2013-09-04 8.C.1.a 2013-09-04 8.C.1 2011-05-09 8.C Line Item NWS Section 8 Restricted - Contracts Inventory control to include, but not be limited to, entering data transactions in the Inventory Management System(IMS) for all materiel processing (including project materiel), e.g., requisitions, issues, receipts, repairs, shipments, disposals, cataloguing and inventory adjustments. Inventory control is imperative in order to ensure accuracy of data for the following reports: a. Inventory Balance Table as per 8.F.3 b. Contractor Held Inventory (CHI) Report (contract clause) as per 8.F.4; and c. Other reports as found in this section Supply Specialist for USAF Supply System operations will be required to attend a USAF supply course to learn basic system transaction requirements. Depending on availability, training may be provided on Contractor's site. Any government-initiated supply system changes will require additional training at USAF expense. Any Contractor-initiated personnel changes will require additional training at Contractor's expense. Contractor will be provided the USAF SSOI on contract effective date and will be responsible to maintain with updates and revisions as per 8.F.2. Implement Supply/Materiel Processing Plan, as per 8.F.1, including the requirements of 8.C.1 though 8.C.12, as follows: Related Information Restricted - Contracts Total unique line items are 18,975 - valued at approx. $90M. Three Contractor personnel at the beginning of the contract, as well as all replacement hires (if required). 1 review and update annually. Estimated Qty Page 82 of 219 All transactions shall be processed in the IMS and required reports, as per Section 8.F of this SOW, are submitted to the NWSO with no more than one error in a random sample of 20 line items found in each report. Contractor to demonstrate that all personnel accessing the USAF supply system have the required training. All updates to be completed, up to date and accurate no later than five days after the end of the USAF fiscal year (30 Sep). Performance Standard SOR Stock level maintenance. Perform inventory control of USAF GFE through USAF ES-S. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.2.c 2013-10-23 8.C.2.b Line Item NWS Section 8 Restricted - Contracts Use a combination of LCMM data, as per Section 15, and consumption data to maintain minimum and maximum levels for each commodity while taking into account limited storage space and transportation modes. Forecast sufficient sparing levels to ensure there are no incidents of failure in the system attributed to lack of equipment or materiel due to the Contractor's management. Conduct an annual review of and recommend changes to entitlement levels. Submit GFE/GSM Stock Level Entitlements Report as per 8.F.5. Where spares are required to support multiple sites, determine the optimal storage location, considering warehouse capability, and transportation accessibility. Ensure special storage precautions for items susceptible to freezing. Maintain separate inventory control of USAF-owned assets, to include entering data transactions in the USAF ES-S for all materiel processing (including project materiel), e.g., requisitions, issues, receipts, turn-ins, repairs, shipments, disposals, cataloguing and inventory adjustments. This requires monitoring system-generated reports on document transactions, repair cycles, stock number user directory, funding/expenditures, equipment and supply point listings, transaction status and history and MICAP status. In conjunction with 8.C.2.a, maintain the Inventory Balance Table, and submit reports as per 8.F.3. Provide a certification statement on current supply management listings, (i.e. Q13, R14, R12) that all assets are physically accounted for. In accordance with 8.F.3, 2.C.7 and 2.F.21, report any variance to the authorized inventory balance to the NWSO Technical Authority/Accountable Officer for ES-S within 24 hours of discovery or first business day after discovery. Provide initial Inquiry results due to shortage or excess inventory within five business days. Ensure records are updated annually to reflect physical inventory balances, and no DOLI records exceed 365 days from date of last inventory. Identify and report all USAF assets to the USAF Accountable Officer. USAF assets to be identified and reported on include those that are physically in possession, but not reflected on any accountability records. Related Information Restricted - Contracts Estimated Qty Stock level maintenance is on-going. A minimum of one annual review of entitlements. Total unique line items is 791, total quantity is 4867 assets, valued at $273M.; 1200 Supply System transactions per month to monitor (automated follow-ups, catalogue changes, supply depot status updates, etc.) Performance Standard Page 83 of 219 Contractor to demonstrate a minimum of one annual review of entitlements. No loss of the mission due to inadequate entitlement levels. No Loss or misuse of USAF GFE. All stocktaking completed annually. Not more than one error in the inventory from a random sample of 20 items; 100% of the time. SOR Inventory adjustments. DND Stocktaking Requirements and Inventory Adjustments Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.2.e 2013-09-04 8.C.2.d Line Item NWS Section 8 Restricted - Contracts Any inventory adjustments (items brought on charge, stock type change, stock code conversions, change of location, shelf life, unit of issue changes, etc.) performed as part of inventory maintenance activities must be reported to the NWSO TA on a monthly basis via the Monthly Inventory Adjustment Report as per 8.F.7. Conduct cyclical stocktaking on a two-year cycle for all GFE / GSM (50% of NWS sites performed in the first year and the remaining 50% of NWS Sites in the second year) with the exception of Controlled Goods. 100% Stocktaking of Controlled Goods must be done annually. Note: Loss of controlled goods must be reported to the NWSO TA and the CTAT/ITAR Office immediately. The stocktaking process consists of: a. Prepare stocktaking plan as part of the Supply / Materiel Processing Plan; b. Conduct stocktaking as per approved plan (comparison of inventory records to physical inventory and verification of item's serviceability); c. When no discrepancy is found, prepare and submit the Stocktaking Summary Report (SSR)as per 8.F.6.a to TA d. When inventory deficiencies or surpluses are discovered as a result of a stocktaking performed, prepare and submit a Stocktaking Investigation Report (SIR) as per 8.F.6.b to the TA. Note: The Contractor is responsible for any discrepancies in stockholdings versus stock records e. Upon approval of the SSR and/or SIR, the Contractor must perform inventory adjustments; and f. Retain copies of stocktaking paperwork within the contract file. Note: In order to assess the effectiveness and efficiency of materiel management, random stock takings may be conducted by DND at any time. Related Information Restricted - Contracts Estimated 450 line item inventory adjustments completed annually. See Table 8.1 and Table 12.1. For stocktaking, approximately 26 sites annually, with all sites completed over two years. All controlled goods to be accounted for annually. Estimated Qty Page 84 of 219 All inventory adjustments reported as specified 100% of the time. No loss or misuse of Canadian GFE. All stocktaking completed over the two-year period and required reports submitted. Not more than one error in the inventory from a random sample of 20 items from a site. Performance Standard SOR Coordinate repairs. REPAIR USAF Stocktaking Requirements and Inventory adjustments. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.3.a 2013-09-04 8.C.3 2013-09-04 8.C.2.f Line Item NWS Section 8 Restricted - Contracts Coordinate the repair of unserviceable items based on priority to maintain available sparing levels to meet operational requirements as specified in this SOW, and as further defined in 13.C.2.c. Coordinate the repair of items designated as repairable in the NWS Catalogue through vendors, the NWSSC, or the designated USAF ALC. Items designated as repairable will include, but not be limited to, LHCN, PGS, SUPS, AN/FPS-117 Radar, AN/FPS-124 Radar and G/A/G Radio LRUs/SRUs including test equipment calibration and repairs, as further detailed in 13.C.2.c. Consolidate AN/FPS-117 Radar and G/A/G Radio repairable items to be forwarded to a designated USAF repair facility. Report through the ES-S repair status for AN/FPS-124 radar items. Conduct stocktaking as specified in this 8.C.2.b. Where variances are identified, recommend inventory adjustments for all USAF-owned equipment and spares. Provide initial report of all inventory variance within 24 hours of discovery to the USAF Accountable Officer. All adjustments or corrections to accountable records must be accomplished within 30 days following initial comparison of the count to the record balance. Ensure USAF Accountable Officer approval prior to processing inventory adjustment. Related Information Restricted - Contracts Estimated Qty Estimated 1510 repair items annually. Two inventory adjustments annually Performance Standard Page 85 of 219 Not more than 1 error in a random sample of 20 for each of the NWS Catalogue and the ES-S Stock Number User Directory (SNUD) for repairable items identified by the Contractor 100% of the time. Electronic tracking to be in accordance with 2.C.10 100% of the time. Initial reporting of all inventory variance within 24 hours of discovery. All adjustments or corrections to accountable records must be accomplished within 30 days following initial comparison of the count to the record balance. SOR Repairs of DND Assets Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-11-08 8.C.3.b Line Item NWS Section 8 Restricted - Contracts Maintain an electronic work management system in accordance with 2.C.10 to track and record materiel and labour data for repairs. A Monthly Repair Status Report, as per 8.c.11.a, for items on repair lines will be provided to the NWSO for review. Ship unserviceable items to repair facility/vendors for assessment. The items may be repaired if the repair cost provided by vendor is below the MRC (75% of the replacement cost). Where the cost of shipping exceeds the replacement value of the item being shipped, advise the NWSO and request approval to dispose, replace or repair the item. When the repair cost of an item meets or exceeds the 75% threshold, recommend repair or disposal and replacement action to the NWSO. Supporting documents and quotes will be required for decision making. Exceptions to the 75% BER level will be made for items having limited spares as determined by the LCMM as per Section 15 of this SOW. In accordance with 8.C.5 the Contractor shall identify repairable items in the NWS Catalogue and IMS through the use of Stock Types . A list of DND repairable items (including item's purchase price and Maximum Repair Cost (MRC)) will be provided to the Contractor after contract award. The MRC is subject to many variables and may be continuously changing and as such must be reviewed on a periodic basis. The Contractor shall provide reports in accordance with 8.F.9.a and 8.F.9.b. Manage the repairs of DND assets. Repair and shipping costs to be IQ as per 8.E.2. Related Information Restricted - Contracts Estimated Qty 950 Repair items annually Performance Standard Page 86 of 219 Repair of DND Assets in accordance with the RI 100% of the time. SOR General requirements. WAREHOUSING Test equipment repair and calibration. Repair contracts. Repairs of USAF Assets Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.4.a 2012-07-23 8.C.4 2013-11-08 8.C.3.f 2013-09-04 8.C.3.d 2013-10-29 8.C.3.c Line Item NWS Section 8 Restricted - Contracts Maintain an electronic warehousing and stock location system for NWS equipment and materiel. Use a standardized stock locator system at each site.. Follow the warehousing procedures contained in 8.A.3.c, 8.C.12 for Hazardous Materiel, and Section 16. Control NWS materiel using the First-In-First-Out (FIFO) principle for items identified as having a specific shelf life with a time expiration date. Electronically manage and control test equipment and track calibration frequency, last calibration date and calibration due date for each test equipment item. Schedule test equipment for calibration and coordinate the repair of unserviceable test equipment in accordance with the Test Equipment Maintenance Plan as detailed in 13.F.8 to meet the operational requirements of this SOW. Submit Test Equipment Repair and Calibration Report annually as per 13.F.9.b Identify repair sources for items identified as repairable in the NWS Catalogue that are not repaired by the Contractor. Ensure that repair sources are original equipment manufacturers (OEMs), their authorized distributors or other service providers who possess the necessary qualifications and expertise. Maintain a listing of approved repair vendors. Repairable items shall be identified by the Contractor in the NWS Catalogue and in the ES-S Stock Number User Directory (SNUD) through the use of ERRC Codes as specified in 8.C.5. Maintain an electronic work management system in accordance with 2.C.10 to track and record materiel and labour data for repairs. Process repair documentation in the ES-S as appropriate for items that follow the USAF repair process. For AN/FPS-117 radar and G/A/G radio unserviceable items, consolidate, package and document for return to the USAF. Ship these unserviceable items to a designated USAF repair facility with ES-S generated shipping documentation based on shipping exception codes. These items are exchanged on a one-for-one basis from the USAF. Related Information Restricted - Contracts Estimated Qty One electronic capability to track warehousing of NWS inventory. Approximately 1500 pieces of test equipment to be tracked. Approximately 90 repairs and 450 calibrations annually. Estimated annual cost of $150K. Estimated at 50 repair contracts. Estimated 216 repair items annually. Performance Standard Page 87 of 219 Not more than one error in 20 randomly selected electronic records for inventory 100% of the time. Contractor to demonstrate an electronic capability to track test equipment, its repair and its calibration. No non-calibrated test equipment used on the NWS equipment. Contractor to demonstrate repair contracts are in place for those items not repaired in-house. No example of repairs being delayed due to the lack of a repair contract being in place. Not more than one error in a random sample of 20 for each of the NWS Catalogue and the ES-S Stock Number User Directory (SNUD) for repairable items identified by the Contractor 100% of the time. Electronic tracking to be in accordance with 2.C.10 100% of the time. SOR Implement warehousing and materiels handling procedures for DND equipment. Implement USAF GFE warehousing. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-10-23 8.C.4.c 2013-11-08 8.C.4.b Line Item NWS Section 8 Restricted - Contracts Implement warehousing, using the ALM- 186 as guidance, to include materiel warehousing, location system (bin labelling), packaging and preservation, disposal, materiel management (receipts, issues/redistribution of materiel, shelf life program, Canadian ownership and Stock Type and Inventory Category Codes, critical items, stocktaking, QN, cataloguing and stock levels for operational requirements), HAZMAT, electrostatic discharge (ESD) asset management, and special storage characteristics. Implement warehousing, using ALM-186 and AFI 24-203 as references, to include issues/redistribution of materiel, shelf life program, USAF ownership and ERRC codes, critical items and stock levels for operational requirements, receipts, bin labelling, cataloguing data, electrostatic discharge (ESD) asset management, stocktaking, and data entry. Provide customs broker to process customs documentation. Related Information Restricted - Contracts Canadian GFE/GSM: Total unique line items is 2113, total quantity is 11558 items. USAF GFE: Total unique line items is 791, total quantity is 4867 assets. Estimated Qty Page 88 of 219 Support equipment and material: Not more than one error in a random sample of 20 items. Prime Mission Equipment (radar and spares, test equipment, GAG radios, LHCN): Not more than one error in 20 samples for inventory accuracy. Support equipment and materiel: Not more than one error in a random sample of 50 items. No instance of failure to meet the mission requirements due to items being delayed due to a warehousing problem. Performance Standard SOR Cataloguing Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-10-07 8.C.5 Line Item NWS Section 8 Restricted - Contracts Maintain an electronic NWS Catalogue of equipment, materiel and spares/parts. Accurately catalogue equipment, materiel and spares/parts used in support of the North Warning System. Ensure that the NWS catalogue contains the standard parameters used to research both US and Canadian materiel and contains at a minimum the following mandatory data fields: (1) Unique Identification Number; (2) NATO Stock Number; (3) Standardized description/characteristics of the item; (4) Unit of Issue; (5) Unit Cost; (6) Expendability, Recoverability, Reparability Category (ERRC) Code (USAF)/Stock Type (DND); (7) End Application Code; (8) Manufacturer; (9) Part Number; (10) Ownership (US or CDN or CFE); (11) UN and HAZMAT Class, including disposal method; (12) CAGE Code; (13) Configuration Item; (14) Buyer name (or ES-S); (15) Calibration frequency; (16) Reparability; (17) Source of repair; and (18) DMIL/ITAR code (in accordance with CFSM Volume II Chapter titled "Controlled Goods"). Ensure the NWS catalogue identifies item accountability through the use of ERRC codes/Stock Type. For Canadian GFE/GSM Stock Type codes shall be applied in accordance with 8.A.3.e (Canadian Forces Supply Manual, Volume 11 Chapter 3). For USAF GFE, ERRC codes N, P, T, S and U will be as assigned in the Federal Logistics Data (FEDLOG) and shall be applied as follows: (i) N - US Consumable item: is consumed in use or loses its identity by incorporation or attachment to another assembly. Consumable items are issued to a work order or bill of materiel and do not have repair capability, as detailed in the USAF SSOI; (ii) P - US field-level repair item has been determined to cost more than 75% of the acquisition cost to depot-repair, so is either locally repaired or disposed of; ERRC codes/Stock Types are only to be changed with Related Information Restricted - Contracts Estimated Qty One electronic cataloguing capability. Performance Standard Page 89 of 219 No instance of not updating the Catalogue based on most recent procurement and disposal initiatives. SOR REQUISITIONING Issue and redistribute within theatre stock general requirements Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2012-07-09 8.C.7 2013-09-04 8.C.6 Line Item NWS Section 8 Restricted - Contracts Issue and redistribute materiel from within theatre stock in the most efficient and cost-effective manner. Evaluate the cost-effectiveness of redistribution within the NWS versus the cost of procuring an item through commercial sources or requisitioning through the ES-S. Consider factors including transportation costs and methods, source availability and priority of the requirement. Review authorized stock levels and determine optimal positioning of spares based on failure rates, number of spares and transportation limitations. Where operationally and economically feasible, redistribute assets for use at other locations within the NWS. Respond to Redistribution Orders (RDOs) from the ES-S when spares are available and exceed authorized levels to meet the operational requirements of other USAF locations. Reverse Post of RDOs require pre-approval from the NWSO TA for ES-S/USAF Accountable Officer. Provide RDO shipping, including preparation of shipping and customs documentation. In Robbing is the act of removing parts or components from serviceable equipment not in-use, then installing it on similar non-serviceable equipment, in order to bring that in-use equipment to an operational state. Robbing includes the principle that action be taken immediately to obtain replacement, by normal means, for those parts removed from the robbed equipment. Robbing shall be rigidly controlled, kept to an absolute minimum and must be properly recorded and approved by the TA. the approval of the NWSO TA. Prepare NWS Catalogue as per 8.F.10. Related Information Restricted - Contracts Issuing and redistribution of theatre stock is on-going. Respond to an estimated 12 RDOs annually. Estimated Qty Page 90 of 219 100% of the time, RDOs responded within the time identified on the RDO. Requisitions for replacement items submitted 100% of the time. Performance Standard SOR PROCUREMENT Mission Capable (MICAP) and High Priority Requirements (HPR) situations AN/FPS 117 and G/A/G radio equipment. Requisitions for GFE and/or AN/FPS-124 Radar Spares Requisitioning General requirements. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2012-07-15 8.C.8 2013-09-04 8.C.7.d 2013-09-04 8.C.7.c 2013-09-04 8.C.7.b 2013-09-04 8.C.7.a Line Item NWS Section 8 Restricted - Contracts Mission Capable (MICAP) and High Priority Requirements (HPR) situations: Obtain spares/parts to satisfy the requirement, while ensuring minimal interruption of the NWS mission. Process MICAPs and HPRs as the highest priority. Satisfy MICAP and HPR requirements through redistribution of available theatre spares/parts, procurement through NWSO, robbing, or demands on the ES-S. Establish MICAPs for USAF assets through the ES-S when there are no available spares/parts in stock. Report MICAP status changes to NWSO until the requisition has been satisfied. AN/FPS 117 and G/A/G radio equipment, spares and piece parts supplied by the US DoD ES-S. Maintain and update Outstanding Requisitions List for GFE and AN/FPS-124 SRR Spares and submit list to NWSO on a monthly basis, as per 8.F.12.b. Estimated three MICAP/HPRs annually. Estimated 300 US DoD requisitioned items annually. Estimated five requisitions for GFE monthly Prepare requisitions for procurement of GFE and/or AN/FPS-124 Radar Spares (proposal or DND 2227 form) and submit to the NWSO for approval and procurement. Requirements will be evaluated on a case by case basis and may be procured by the Government or the Contractor. In the case of a contractor procurement, the contractor shall track shipment information including destination, requisition number, and estimated delivery date, and notify LSSs of incoming shipments. Estimated Qty Ongoing activity, one electronic system for prioritizing and tracking requisitions. Requisitions shall be raised using the IMS (NWS inventory), ES-S, or commercial procurement. GFE and AN/FPS-124 Radar spares requisitions will be processed through the NWSO. Implement and maintain follow-up procedures for tracking and hastening requisitions (i.e. NWS inventory, ES-S, or commercial procurement). Ensure that these procedures include codes indicating the status of each requisition, including at a minimum: new requirements, in procurement, in transit, back-ordered, inspection and testing, and receiving to monitor each requisition as it moves through the process. Related Information Restricted - Contracts Performance Standard Page 91 of 219 Contractor to demonstrate that all MICAP/HPRs are expedited as the highest priority. No instance of delays due to improper requisitioning. No example of US AN/FPS-117 or G/A/G radios unserviceable due to delays in obtaining spare from improper requisitioning. No example of operational delays caused by improper requisitioning. All requisitioning actions to have an audit trail No instance of the Contractor failing to meet the mission due to improper requisitioning. All requisitioning actions to have a comprehensive audit trail. SOR Packaging. PACKAGING, LABELLING & SHIPPING Receipting Manage the procurement of DND owned GFE and AN/FPS-124 Radar Spares Manage the procurement of DND materiel Coordinate the procurement of USAF equipment/materiel. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-11-08 8.C.10.a 2012-07-09 8.C.10 2013-09-04 8.C.9 2013-10-28 8.C.8.c 2013-11-08 8.C.8.b 2013-09-04 8.C.8.a Line Item NWS Section 8 Restricted - Contracts Materiel to be transported must be packaged to ensure its security and for the prevention of damage. The Contractor shall ensure that HAZMAT is prepared for shipment in accordance with the requirements of applicable Transportation of Dangerous Goods (TDG) regulations as further detailed in 8.C.12.e. and Section 16. All shiping and storage containers provided by USAF to be managed in accordance with AFI 24-203. Inspect and receipt incoming materiel, including testing of NWSSC repaired LRUs, to verify conformance of purchased materiel, equipment, and services against specifications. The Contractor must provide confirmation to the NWSO, that procured GFE/Radar 124 Spares have been received. Identify and track receipts through a status code system, including partial shipments and discrepancies including overages, and lost or damaged items. Report any discrepancies in shipments to the vendor/shipper to ensure that corrective action including replacement or credit is provided by the vendor/shipper. Manage procurement of GFE and AN/FPS-124 Radar Spares in accordance with IQ instructions. The Contractor shall manage the procurement of IQ materiel in support of NWS maintenance all in accordance with IQ instructions. Refer to Table 8-2 for a summary of FFP vs. IQ material and freight. Procurement shall be done in accordance with Government of Canada policies and regulations as per 8.E.1. The Contractor shall provide a monthly report of all items procured or receipted in support of NWS as per 8.F.13. Coordinate the procurement of USAF equipment/materiel via Form 9 and Government Purchase Cards through the Accountable Officer. Submit semi-annual procurement report as per 8.F.13. Related Information Restricted - Contracts Packaging of materiel is an on-going requirement. Receipting is on-going. Estimated 150 GFE/ AN/FPS -124 Radar Spares procurement actions annually. Estimated procurement $1.55 million annually and estimated $660K for freight annually. Estimated five items procured annually. Estimated Qty Page 92 of 219 No examples of materiel or equipment damaged during transport due to poor packaging. All hazardous materiels packaged as per regulatory requirements. All discrepancies in receipts shall be documented and reported to the USAF Accountable Officer or the NWSO, as appropriate, within two business days. No more than one instance annually of a shipment to/from the US delayed in customs due to improper documentation. 100% of procurements to have an IQ proposal accepted by Canada prior to purchase and to have a complete audit trail. No example of operational delays caused by improper procurement. All procurements to have a comprehensive audit trail. No, instance of USAF/DoD managed assets procured from commercial sources without prior approval from USAF/DOD item managers. Procurements coordinated with USAF Accountable Officer 100% of the time Performance Standard SOR Disposal of DND owned equipment and materiel DISPOSAL Shipping. Labelling. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-10-28 8.C.11.a 2012-07-02 8.C.11 2013-11-08 8.C.10.c 2013-09-04 8.C.10.b Line Item NWS Section 8 Restricted - Contracts Items identified as obsolete, scrap, surplus, or BER shall be reported immediately to the NWSO for disposal action. The Contractor shall complete the CF1303 Disposal Certificate form as per 8.F.14.a and submit to the NWSO for approval and disposal instructions. Action disposal instructions from the NWSO TA, which may direct furtherance to a Crown Assets Distribution site, Canadian Forces Supply Depot or other DND facility, local disposal, electronic waste facilities, etc.. The Contractor must comply with procedures and complete applicable supporting documents for items going to GC Surplus. Once disposal of an item is approved, it shall be done as quickly as possible. Justification for delays in the disposal of items shall be provided to the NWSO. Provide confirmation to the NWSO that military items have been disposed of by completing the Certificate of Demilitarization (DND 2586) as per 8.F.14.b. Submit Annual Disposal Report for DND Owned Equipment and Materiel as per 8.F.14.c. Group and consolidate items for shipping by destination to meet priority requirements and required delivery dates including shipment of USAF-owned items to US destinations. Provide Customs Broker and process documents required to support the shipping function including manifests, Shipper's Declarations (HAZMAT), and customs documents for items being shipped to and from the US. Ensure that USAF owned materiel is properly manifested and marked as US Government property and identified as duty-free. All staff involved in shipping shall be ITAR-trained. Refer to Table 8-2 for a summary of FFP vs. IQ material and freight. Label shipments based on content, destination and transportation mode. Ensure that special labelling for Hazardous Materiel or for urgent shipments such as MICAP, and HPR is displayed prominently for ease of identification. Related Information Restricted - Contracts Estimated 325 disposals annually (excludes MSE). Shipping is an on-going activity. Labelling is an on-going requirement Estimated Qty Page 93 of 219 No disposal proceeding without approval from Canada. All manifests are accurate. All HAZMAT shipments accompanied by appropriate declarations. No more than one instance annually of a shipment to/from the US delayed in customs due to improper documentation. Contractor to demonstrate that all staff involved in shipping has valid ITAR training. No instance of a package improperly labelled. All HAZMAT packaging to be labelled as required by legislation. Performance Standard SOR HAZMAT Training. HAZARDOUS MATERIAL & HAZARDOUS WASTE MANAGEMENT Dispose of GFE MSE. Disposal of USAF owned equipment and materiel. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.12.a 2013-09-04 8.C.12 2013-09-04 8.C.11.c 2013-09-04 8.C.11.b Line Item NWS Section 8 Restricted - Contracts The Contractor shall ensure that personnel receive HAZMAT training to the appropriate level. The Contractor shall ensure that all HAZMAT training is recorded in personnel files. The Contractor shall ensure that personnel associated with the transportation of dangerous goods shall be trained and certified for the specified modes of transport. The Contractor shall ensure that all training packages are updated in accordance with federal requirements, and that personnel maintain certification. The requirements of this section with respect to hazardous materiel and hazardous waste management must be considered complementary to those requirements detailed in section 16. Dispose of MSE. Prior authorization from the Crown is required before any disposal is processed. Upon approval of the ROS and direction from the NWS GFEMSE TA, the Contractor to arrange to move the asset to the designated DND Remarketing Agency. The Contractor may remove the MSE from the Government Loan once the item is delivered to the aforementioned facility. Exclusions: CTAT, ITAR/HAZMAT items, which have regulated guidelines for disposal. Submit MSE disposal reports as per 8.F.14.e. Dispose of USAF equipment and materiel. Prior authorization is required before any disposal is processed. Ensure that if instructions from the USAF ALC Item Manager authorize disposal through CADC, the disposition letter (USAF) accompanies the ROS submitted to the Crown for approval. Mandatory coordination with the NWS TA for ES-S is required prior to disposal of USAF assets. The Contractor to ensure that the USAF Supply System is updated to report shipment to DLA disposition services. Exclusion: CTAT, ITAR/HAZMAT items, which have regulated guidelines for disposal. Submit Disposal Report for USAF GFE as per 8.F.14.d. Related Information Restricted - Contracts Estimated Qty All Contractor personnel involved in handling HAZMAT. Estimated at 20 disposals annually. Estimated 25 disposals annually. Performance Standard Page 94 of 219 All personnel handling HAZMAT to be trained as appropriate. No more than two instances annually of personnel with expired training handling HAZMAT materiel. No disposal proceeding without NWSO TA approval 100% of the time. No disposal proceeding without USAF approval 100% of the time. SOR Packaging and storage of HAZMAT. Receipting, identification and tracking of HAZMAT. Selection and procurement of HAZMAT. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.12.d 2013-09-04 8.C.12.c 2013-09-04 8.C.12.b Line Item NWS Section 8 Restricted - Contracts The Contractor shall ensure that HAZMAT materiels are packaged and stored in accordance with the National Fire Code of Canada, the Canadian Environmental Protection Act, and the Hazardous Products Act (HPA) and all applicable federal, provincial, and territorial regulations and guidelines. The Contractor shall establish and implement procedures for receipting, identification and tracking of hazardous materiels and hazardous waste. The Contractor shall inspect all HAZMAT to ensure that it is packaged properly and/or the correct type of container has been used, that the container is in good condition, and that it is properly labelled in accordance with WHMIS, where applicable, before being placed in storage. Ensure that Materiel Safety Data Sheets (MSDS) accompany WHMIS regulated items. HAZMAT items are to be identified as such in an electronic Hazardous Materiels List/Catalogue as controlled items with a unique identifier, and tracked online through their life cycle until disposal. The Contractor shall be capable of electronically: (1) querying HAZMAT by zone; (2) querying HAZMAT by type; and (3) separating retrograded HAZMAT items. Maintain the Hazardous Materiels List/Catalogue as per 8.F.16. The Contractor shall create and maintain a Hazardous Materiels List/Catalogue identifying all HAZMAT items that are approved for use in the O&M of the NWS. The Contractor shall ensure that any purchased HAZMAT product which is not on the Hazardous Materiels List/Catalogue is added to the list. The Contractor shall give preference to materiels that are not subject to control by Transportation of Dangerous Goods (TDG) Regulations and/or the Workplace Hazardous Materiels Information System (WHMIS). Maintain the Hazardous Materiels List/Catalogue as per 8.F.16 and submit to NWSO semi-annually for review. Related Information Restricted - Contracts Estimated Qty Packaging and storage of HAZMAT are on-going. Receipting, identification, and tracking of HAZMAT are on-going. Selection and procurement of hazardous materiels on-going. Performance Standard Page 95 of 219 Contractor to demonstrate all HAZMAT is packaged and stored as per legislative requirements 100% of the time. Contractor to demonstrate that all HAZMAT is electronically identified and tracked. No instance where new HAZMAT materiels were purchased and not added to the Hazardous Materiels List. SOR Schedule and attend Supply Management Meetings. MEETINGS Disposal of HAZMAT. Transport of HAZMAT. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.C.13.a 2012-10-02 8.C.13 2013-09-04 8.C.12.g 2013-09-04 8.C.12.e Line Item NWS Section 8 Restricted - Contracts Schedule and attend the following USAF Supply Management Meetings: two two-day forums for Contractor Logistics Reviews - forum to discuss: ES-S processes, compliance, accountability procedural changes impacting NWSO operations - Semi-annually (Spring/Fall). One Supply Working Group meeting forum to discuss USAF/DoD Supplier performance in supporting NWSO - conducted at Hill AFB, Utah. Prepare agendas and minutes as per 2.C.1.b and 2.F.2. Waste HAZMAT will be tracked electronically and identified in the catalogue as "Not For Local Disposal". Ensure that each waste HAZMAT container is labelled with an NWS Waste Label, complete with a site-specific unique reference number and waste identification, and maintain a record of all waste containers. Retrograde HAZMAT annually such that there is no build-up on site. The Contractor shall ensure that waste disposal and recycling practices are compliant with applicable legislation. The Contractor shall ensure that Certificates of Acceptance and Certificates of Destruction, as per 8.F.18, are obtained from final disposal subcontractors. The Contractor shall retain all documentation related to HAZMAT from initial identification through to disposal for the minimum period required by law or as specified in the Contract, whichever period of time is longer. The Contractor shall prepare all hazardous materiel for shipment in accordance with the TDG Act. The Contractor shall maintain policies to control and monitor the transport of HAZMAT and its supply routes, in accordance with the TDG Act and all applicable federal, provincial and territorial regulations and guidelines. The Contractor shall transport dangerous goods in accordance with all applicable federal laws for the given mode of transport, from the initial preparation of the dangerous goods for shipment through to the receiving of the dangerous goods at the final destination. The Contractor shall ensure that all carriers, subcontracted by the Contractor for the transportation of dangerous goods and hazardous wastes, have current licenses and permits. TDG documentation shall be retained as per 8.F.17. Related Information Restricted - Contracts Estimated Qty Three meetings annually One annual HAZMAT retrograde program of an estimated 130 tonnes. Transport of HAZMAT is on-going. Performance Standard Page 96 of 219 Contractor to demonstrate that meetings are held by producing signed minutes submitted no later than five business days following the meeting. No HAZMAT left at a beach location over the winter. No HAZMAT on site longer than two shipping seasons. Contractor to demonstrate that the transport of all HAZMAT is compliant with legislation 100% of the time. SOR INDEFINITE QUANTITY (IQ) REQUIREMENTS Procure Canadian GFE and GSM. 8.E 8.E.1 08, November, 2013 2013-09-27 8.F.2 Report updates to USAF SSOI for the NWS. Provide and maintain a Supply/Materiel Processing Plan. 8.F.1 2013-10-01 RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. 8.F 2012-04-13 8.E.3 2013-11-08 8.E.2 Repair DND assets. There are no watch keeping requirements. 8.D.1 2013-11-08 WATCH KEEPING REQUIREMENTS Major Requirement SUPPLY/MATERIAL PROCESSING 8.D Line Item NWS Section 8 Restricted - Contracts Updates are to be reviewed submitted to the NWSO by June 1 and accpeted by the Crown. Provide and maintain a Supply/Materiel Processing Plan. The Plan must cover, at a minimum, all of the major requirements of 8.C.1 The Plan must be reviewed and updated at a minimum annually. One hard copy of the controlled Plan is to be delivered in the contractors format, and accepted by, the NWSO, acceotance within 10 working days. Initial plan due 60 days after contract award. Annual report due 30 May thereafter. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Repair DND assets as per 8.C.3.b. As per 8.C.8.b, procure Canadian GFE and GSM using the IQ procedure. Related Information Restricted - Contracts One review and one update annually. One Plan. Nothing additional Estimated Qty Page 97 of 219 Contractor to demonstrate all SSOIs completed by 30 Sep each year. No instance of the Plan not being available. No instance of the Plan not being updated at a minimum annually. Not more than three technical errors or omissions in the plan upon review and audit by the NWSO. No example of a controlled copy of the Plan not being provided to the NWSO. All jobs completed in compliance with the terms and conditions negotiated for the individual IQ project. Performance Standard SOR Contractor Held Inventory (CHI) Report. Provide Inventory Balance Table for all Canadian GFE, GSM, all controlled goods and USAF GFE. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-27 8.F.4 2013-09-27 8.F.3 Line Item NWS Section 8 Restricted - Contracts Prepare and submit CHI Report annually as directed by the NWSO. Provide the updated Inventory Balance Table to NWSO in electronic format monthly and on CD semi-annually. To include the following data elements for each inventory item, but not limited to: (1) Catalogue Identification Number; (2) NSN and US catalogued part number or Canadian catalogued part number; (3) Description; (4) Quantity; (5) Adjusted quantity (BER, disposals, losses, etc.); (6) Unit Value; (7) Line Item Total Value; (8) Grand Total Dollar Value; (9) ERRC Code (USAF)/Stock Type (DND); (10) Status (i.e. serviceable, repairable and quarantine); and (11) Location (i.e. Site, Building, Shelf - where applicable); (12) DMIL/ITAR code (in accordance with CFSM Volume II Chapter titled "Controlled Goods"). Report is to be in a format proposed by the Contractor, and accepted by the NWSO. Acceptance or comments will be provided to the Contractor from the NWSO 30 days after receipt of Inventory Balance Table report. Inventory Balance Tables are to be delivered 5 calendar days after the reporting period. Related Information Restricted - Contracts Estimated Qty One annual report to be submitted to NWSO by approx mid- Apr (Office of the Auditor General will provide a specific date each year). Electronically - 12 tables/year. Compact Disc (CD) - two tables/year (31 Mar and 30 Sep). Performance Standard Page 98 of 219 Not more than one error in a random sample of 20. Report is complete with all information. Not more than one error in a random sample of 20. Report is complete with all information. SOR Monthly Inventory Adjustment Report. Stocktaking Investigation Report. Stocktaking Summary Report. Stocktaking. GFE/GSM Stock Level Entitlements Report. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-27 8.F.7 2013-09-27 8.F.6.b 2013-09-27 8.F.6.a 2013-10-23 8.F.6 2013-09-27 8.F.5 Line Item NWS Section 8 Restricted - Contracts Submit Monthly Inventory Adjustment Report as per 8.C.2.e. Include explanations for variances due to procurement, disposals, issues to work orders and/or ESRs etc. Report is to be submitted within five business days of month end and to be in a format proposed by the Contractor, and accepted by the NWSO. Acceptance or comments will be provided to the Contractor from the NWSO seven days after receipt of Inventory Adjustment Report. Prepare and submit a Stocktaking Investigation Report for deficiencies and surpluses, in required format, to the NWSO. Report to be in contractor format accepted by Canada. First Report Due 9 months after contract start date and March 31st each year after. Provide Stocktaking Summary Report, in required format (Stocktaking Register), to the NWSO upon completion of cyclic count. Report to be in contractor format accepted by Canada. First Report Due 9 months after contract start date and April 15th each year after. The Contractor will have included a plan for stocktaking in his submission of the Supply / Materiels Processing Plan at 8.F.1. The following reports shall flow from that Plan. Provide an annual Stock Level Entitlements report containing the following information, but not limited to: (1) NSN, US catalogued part number, or Canadian catalogued part number; (2) maximum levels; (3) minimum levels; and (4) changes to entitlement levels for Crown approval. Entitlements are to be established by the Contractor and appropriate Technical Authority (TA). Levels are not to be adjusted upward or downward by the Contractor without approval from appropriate TA. Report to be in contractor format accepted by Canada. First Report Due 9 months after contract start date and June 30th each year after. Related Information Restricted - Contracts Estimated Qty 12 reports annually. One report, annually. One report, annually. One report, annually. Performance Standard Page 99 of 219 No more than one instance annually of a report being submitted later than five business days after the month end. All reports to be submitted, "Nil reports" required. Report is complete with all information and all deficiencies and surpluses have been investigated and resolved. Report is complete with all information. No more than one error in a random sample of 20. Report is complete with all information. SOR Repairs Loss/Damage Report for Canadian GFE, USAF GFE, and Controlled Goods. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.F.9 2013-09-27 8.F.8 Line Item NWS Section 8 Restricted - Contracts For losses and damages, provide a report to the NWSO within 48 hours of discovery. Report to contain the following information, but not limited to: (1) Catalogue Identification Number; (2) NSN, US catalogued part number, or Canadian catalogued part number; (3) Description; (4) Quantity; (5) Unit Value; (6) Line Item Total Value; (7) Grand Total Dollar Value; (8) ERRC code/Stock Type; (9) DMIL/ITAR code (in accordance with CFSM Volume II Chapter titled "Controlled Goods"); (10) Source of repair/Manufacturer/Vendor; (11) Date of loss/damage (12) Reason for loss or damage (13) Location of loss or damage. (14) Investigation; (15) Corrective Action and recommendation; and (16) NWSO Comments (blank). Report to be in contractor format accepted by Canada. Related Information Restricted - Contracts Estimated Qty Performance Standard Page 100 of 219 All loss and damage reports for GFE and USAF GFE must be submitted to the NWSO within 48 hours of discovery. Report is complete with all information. SOR Monthly Repair Status Report for DND Repairable Items. Repairable Items List for DND Owned Equipment. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-27 8.F.9.b 2013-10-03 8.F.9.a Line Item NWS Section 8 Restricted - Contracts Report to be in contractor format accepted by Canada. First Report Due 7 months and 5 calendar days after contract start date and 5 calendar days after the end of each month thereafter. Contractor must submit a monthly Repair Status Report for items at repair facilities. Report to include the following mandatory fields, but not limited to: (1) Item number (2) NSN/Part number (3) Description (4) Item condition (5) Source of repair/Vendor (6) Date item shipped to vendor for repair (7) EDD (8) Date item returned to Contractor (9) Cost for repair; and (10) Transportation cost. Report to be in contractor format accepted by Canada. First Report Due 9 months after contract start date and semi-annually thereafter on March 31st and September 30. Contractor must maintain the repairable items list and submit updated list to the NWSO semi-annually. The list must include the mandatory fields: 1) Catalogue Identification Number; (2) NSN and US catalogued part number or Canadian catalogued part number; (3) Description; (4) Quantity; (5) Adjusted quantity (BER, disposals, losses, etc.); (6) Unit Value; (7) Line Item Total Dollar Value; (8) Stock Type (DND); (9) Status (i.e. serviceable, repairable and quarantine); (10) Location (i.e. Site, Building, Shelf - where applicable); and (11) DMIL/ITAR code. Related Information Restricted - Contracts Estimated Qty 12 reports annually. Two reports annually. Performance Standard Page 101 of 219 Report is complete with all required information No more than one error in a random sample of 20. Report is complete with all information. SOR Requisitions for GFE and AN/FPS-124 SRR Spares. Submit Semi-Annual OVL Report Summarizing USAF Assets Procured from Commercial Sources (i.e. Form 9 and GPC) to the USAF Accountable Officer. NWS Catalogue. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.F.12 2013-09-04 8.F.11 2013-09-27 8.F.10 Line Item NWS Section 8 Restricted - Contracts Submit a semi-annual OVL report summarizing USAF assets procured from commercial sources (i.e. Form 9 and GPC) to the USAF Accountable Officer. Reports are to be submitted by five business days following 31 Mar and 30 Sep annually. Catalogue to be in contractor format accepted by Canada. All items to be catalogued within 30 days of receipt. Contractor must catalogue NWS items in the IMS with the following mandatory data fields, but not limited to: (1) Catalogue Identification Number; (2) NATO Stock Number; (3) Standardized description/characteristics of the item; (4) Unit of Issue; (5) Unit Cost; (6) Expendability, Recoverability, Reparability Category (ERRC) Code (USAF)/Stock Type (DND); (7) End item identification i.e. Mobile Support Equipment (MSE), Power Generating Systems (PGS), Long Haul Communications Network (LHCN), etc.; (8) Manufacturer; (9) Part Number; (10) Ownership (US or CDN or CFE); (11) UN and HAZMAT Class, including disposal method; (12) CAGE Code; (13) Configuration Item; (14) Buyer name (or ES-S); (15) Calibration frequency; (16) Reparability; (17) Source of repair; and (18) DMIL/ITAR code (in accordance with CFSM Volume II Chapter titled "Controlled Goods"). For USAF items, use FEDLOG or a US source; for Canadian items, use FEDLOG or CGCS. Update the NWS catalogue to accurately reflect these sources for equipment, materiel and spares/parts used in support of the NWS. Maintain the NWS catalogue; ensure standard parameters used to research both US and Canadian materiel. Related Information Restricted - Contracts Estimated Qty Two reports annually. 1 NWS Catalogue Performance Standard Page 102 of 219 No example of the reports not being provided 100% of the time. All items to be catalogued within 30 days of receipt. Not more than one error in a random sample of 20. SOR Certificate of Demilitarization (DND 2586). Disposal Certificate Form (CF 1303). Disposal Provide monthly Procurement Report for all GSM procured in support of this SOW. Approved procurement of GFE and AN/FPS-124 SRR Spares must also be reported on this report. Outstanding Requisitions List for GFE and AN/FPS-124 SRR Spares. DND 2227 Form. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.F.14.b 2013-09-04 8.F.14.a 2013-09-04 8.F.14 2013-09-27 8.F.13 2013-09-27 8.F.12.b 2013-09-04 8.F.12.a Line Item NWS Section 8 Restricted - Contracts The Contractor must provide confirmation that the items have been disposed of (as per NWSO's disposal instructions) within 72 hours of disposal using the DND 2586 form. The Contractor must complete the CF 1303 form and submit to the NWSO for approval and disposal instructions within 72 hours of identification. Report to be in contractor format accepted by Canada. First Report Due 7 months and 5 calendar days after contract start date and 5 calendar days after the end of each reporting period. Report to contain, at a minimum: (1) Description; (2) Quantity; (3) Unit Value; (4) Grand Total Dollar Value; (5) ERRC code(USAF)/Stock Type (DND); (6) NSN, US catalogued part number, or Canadian catalogued part number; and (7) Location. (8) PO number (9) Date procured (10) EDD (11) Transportation cost; (12) Receipt date (added to inventory); and (13) Catalogue identification number. Report is to be in a format proposed by the Contractor and submitted to the NWSO on a monthly basis, 5 calendar days after the end of the reporting period. Contractor must use DND 2227 form when requesting procurement of GFE and AN/FPS-124 SRR Spares. Form will be provided by DND. Related Information Restricted - Contracts Estimated 325 DND 2586 forms submitted to the NWSO annually. Estimated 325 CF 1303 forms submitted to the NWSO annually. One report monthly. One monthly report. Estimated five requisitions monthly. Estimated Qty Page 103 of 219 DND 2586 forms are complete with all information and reported within the timeframe. CF1303 forms are complete with all information and reported within the timeframe. Report is complete with all information. No more than one error in a random sample of 20. No instance of the reports not being provided 100% of the time. No example of operational delays caused by improper requisitioning. All requisitioning actions to have a comprehensive audit trail. Performance Standard SOR Hazardous Materiels List/Catalogue. Electronic MSDS Database. MSE disposal reports. Disposal Report for USAF GFE Annual Disposal Report for DND Owned Equipment and Materiel. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-09-04 8.F.16 2013-10-23 8.F.15 2013-09-04 8.F.14.e 2013-09-04 8.F.14.d 2013-09-27 8.F.14.c Line Item NWS Section 8 Restricted - Contracts Create and maintain Hazardous Materiels List/Catalogue as per this SOW. The list is to be current to within five business days of any change. Submit list to NWSO semi-annually for review. List to be in a format proposed by the Contractor and approved by the NWSO. Maintain an electronic MSDS database accessible by the Contractor's employees. Any additions, deletions, or updates of MSDS sheets will be implemented within five business days. Initial report due 9 months after contract start date with one Annual Report due the 30th June of each contract year. The MSDS Database report shall contain but not be limited to: Item description, quantity held, the expiry date of the MSDS sheet. Prepare a ROS (NWSO Disposal Form (or equivalent, as provided by NWSO TA)) or BER containing NSN/Part#, description (VIN#, CFR#, Make, Model, Year, Odometer and Fuel Type), location, quantity and reason for disposal. Prepare a Report of Surplus (NWSO Disposal Form (or equivalent, as provided by NWSO)), containing the following information: BER, obsolescence, Beyond Shelf Life, NSN/Part #, description, location of the materiel, quantity and reason for disposal. Report to be in contractor format accepted by Canada. Comments or acceptance will be provided within 10 business days. First Report Due 9 months after contract start date and March 15th each year after. Prepare an annual Disposal Report to include the following mandatory fields, but not limited to: (1) Catalogue identification number (2) NSN, Part # (3) Description (4) Stock Type (5) Quantity (6) Unit Price (7) Extended Dollar value (8) Transportation Cost; and (9) Outstanding disposals. Related Information Restricted - Contracts Estimated Qty Two reports/year (30 Sep / 30 Mar). Estimated ten HAZMAT procurements, requiring ten updates to List annually. One electronic database with an estimated two updates annually (note that updates normally contain multiple individual sheets). One Annual Report due the 30th June of each contract year. Estimated 20 MSE disposals annually. One report per disposal, estimated 350 disposals annually. One report, annually. Performance Standard Page 104 of 219 List must be current to within five business days. That is, no later than five days after a new HAZMAT asset is acquired, the List must be updated with its particulars. The Contractor to demonstrate an electronic MSDS database capability. Not more than two instances annually where the database is not updated within five business days. Not more than one instance in a random sample of 50 of an MSDS being out of date, or otherwise incorrect . 100% of items authorized for disposal to have an approved audit trail to disposal location. All information on report is complete. 100% of items authorized for disposal to have an approved audit trail to disposal location. All information on report is complete. Report is complete with all information. No more than one error in a random sample of 20. SOR TRANSFER OF CARE, CUSTODY & CONTROL OF GFE, GSM & GFE USAF MATERIALS, EQUIPMENT AND FACILITIES Certificates of Acceptance & Certificates of Destruction of Waste HAZMAT. TDG documentation. Major Requirement SUPPLY/MATERIAL PROCESSING 08, November, 2013 2013-10-23 8.G.1 2013-03-15 8.G 2013-09-04 8.F.18 2013-09-04 8.F.17 Line Item NWS Section 8 Restricted - Contracts A listing of all GFE, GSM & GFE USAF is provided as Table 8-1. During Transition, the Contractor shall be provided a listing of all GFE, GSM & GFE USAF. GFE, GSM & GFE USAF will be managed throughout the course of this contract as detailed in this SOW, and be turned back to Canada. Details of Transition In, and Transition Out are as per Sections 3 and 4 of this SOW respectively. Warehouses are located at the 5 LSSs and at the NWSSC. Small storage rooms are located at the LRRs, SRRs, SRD and the NWSCC. Retain Certificates of Acceptance from waste HAZMAT disposal companies, and subsequent Certificates of Disposal once the waste HAZMAT has been disposed of. Retain all documentation as required by legislation or to contract end, whichever is longer. Certificates to be made available to the NWSO upon request within two business days. For hazardous materiels and waste transported as per 8.C.12.e , the Contractor must retain the following shipping documents for the minimum period required by law or as specified in the Contract, whichever period of time is longer: (1) those used for TDG by road; (2) Shipper's Declarations for Dangerous Goods used for TDG by air; (3) International Maritime Organization Dangerous Goods Declarations used for TDG by sea; and (4) federal waste manifests used for TDG of waste HAZMAT. The Contractor must provide these documents within two business days upon request to Government or Government-sponsored agencies conducting inspections and audits. Related Information Restricted - Contracts Estimated 15 Certificates annually. Estimated 100 documents annually. Estimated Qty Performance Standard Page 105 of 219 Contractor to demonstrate that all Certificates are on file. All Certificates made available to the NWSO within two business days 100% of the time. The Contractor must demonstrate that all TDG documentation is retained. Not more than one instance of a request for TDG documentation being met later than two business days. SOR 08, November, 2013 2009-08-05 9.A.4.b Restricted - Contracts Staff involved in the fuel and POL services shall wear appropriate safety gear in the performance of their duties according to Health Canada, Occupational Health and Safety guidelines, and DND General Safety Regulations. Fuel handlers will comply with In the case of disaster, breakdown, or contamination, initiate the emergency procedures as provided in the Emergency Response Plan, or as recommended by NWSO. Reference SOW Section 2. 9.A.4.a 2009-10-29 SAFETY PROVISIONS MOU W5829-01-0136/01- NX (Pending) (M) NWS Bulk Fuel Inventory (M) MOU W5829-01-0137/01-NX (M) MOU W5829-01-0135/01-NX (M) DQAO 2-42/DNWSO 4-2 form (NWS Policy 104, Nov 93) (M) C-82-010-007/TP-000: Procedures and Responsibilities for Aviation Fluids Handling (M) CAN/CGSB.3.23: Aviation Turbine Fuel, most recent edition (M) REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS 9.A.4 2013-09-05 9.A.3.g 2013-03-08 9.A.3.f 2013-03-13 9.A.3.e 2013-03-13 9.A.3.d 2012-03-23 9.A.3.c 2013-03-08 9.A.3.b 2013-03-08 9.A.3.a 2009-11-05 9.A.3 2013-10-23 9.A.2.a 2012-06-18 9.A.2 2013-03-08 9.A.1.b Determine the annual requirement for government provided fuel. Test fuel prior to and following delivery to the beach head by the government furnished airlift or sea lift, to ensure that it meets the indicated specifications for aviation or PGS usage. Fuel type is aviation turbine fuel, kerosene type Jet A-1, in accordance with the latest edition of CAN/CGSB.3.23 with FSII, and conductivity additive. Fuel is delivered with a minimum Cetane number of 40.0, a freeze point of minus 52 degrees Celsius or lower, and is stored and dispensed from storage tanks certified for aviation use. Plan for and manage the annual resupply of bulk fuel for the NWS sites. Bulk fuel is provided by the U.S. as a Government Furnished Resource to the Canadian Government. 9.A.1.a 2012-03-21 SCOPE OF WORK 9.A.1 Information and Qualifications Restricted - Contracts GENERAL REQUIREMENTS BULK FUEL 9.A Line Item NWS Section 9 Page 106 of 219 SOR Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY 08, November, 2013 2012-06-15 9.B.2.a 2012-06-15 9.B.2 2012-06-14 9.B.1.a Staff involved in the POL Services must have completed Fuel Handling Courses or worked within the petroleum industry for 5 years and have Fall Arrest, Hazardous Material Training and Confined Space Training. TRAINING AND EXPERIENCE 9.B.1 2012-06-15 PERSONNEL QUALIFICATIONS All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. This is a year-round operation when weather permits. HOURS OF OPERATION. Preventative and corrective maintenance is performed on the bulk fuel storage and handling systems as detailed in Section 14. The complete transfer system is to be inspected and repaired as required prior to any fuel transfer operation. 9.B 2012-06-15 9.A.6.b 2009-08-25 9.A.6.a 2009-08-25 9.A.6 2012-09-13 9.A.5.c 2013-09-09 9.A.5.b Prior to commencement of bulk fuel delivery by Government contracted carriers, the Contractor shall ensure fuel from the beach tanks has been transferred to the site's summit tanks prior to the arrival of the bulk fuel sea lift vessel. The Contractor is to ensure that all fuel tanks are certified for service as per the requirements of Section 14. The majority of fuel is delivered to NWS beach tanks by sea lift operations via barges or ocean-going vessels that have been contracted by the USAF. Sea lift of fuel usually starts in June and runs through September. Other methods for refuelling sites include helilift to some selected sites, C-130 Hercules aircraft from FOX-MAIN to FOX-3, and sites CAM-4, CAM-CB and FOX-5 have their fuel procured from the local community and transfer it with either GF MSE or community based fuel bowsers. A 36 month supply of fuel is normally provided for each LRR site, and a 24 month supply for each SRR site. The exceptions are CAM-MAIN and FOX-MAIN, both of which serve as staging sites for fuel to be forwarded to adjacent sites, and therefore receive additional stores of fuel. Fuel is transferred in a variety of methods, as described in Table 1. The 2009 Facilities Condition Assessment Survey provides additional information regarding general and specific equipment at each site. 9.A.5.a 2012-06-14 DESCRIPTION OF EXISTING CONDITIONS 9.A.5 Information and Qualifications Restricted - Contracts Comply with measures not otherwise specified in this contract, but which are consistent with prudent fuel management and industry practices. the Environment Protection certification requirements. BULK FUEL 9.A.4.c Line Item NWS Section 9 Page 107 of 219 SOR Inspect and repair bulk fuel transfer equipment prior to commencing transfers. Liaise with Government Contractors 08, November, 2013 2013-09-23 9.C.1.c 2013-08-20 9.C.1.b 2012-09-13 9.C.1.a Establish and manage an annual bulk fuel transfer program. Implement a Bulk Fuel Management Plan. Refer to 9.F.1 9.C.1 2013-08-20 PERFORMANCE REQUIREMENT Major Requirement BULK FUEL 9.C Line Item NWS Section 9 Restricted - Contracts Inspect and repair bulk fuel transfer equipment prior to commencing transfers. Ensure that PMIs on bulk fuel systems are completed, as per Section 14. Implement any corrective maintenance items identified during the PMIs to ensure that all bulk fuel transfer systems and equipment are fully functional prior to transfers taking place. Ensure all work is tracked via LUC 73 and LUC 74 work orders, or others, as appropriate. Liaise with the Government fuel suppliers to arrange for schedules and to ensure current schedule information is correct for arrival times and dates. Establish and manage an annual bulk fuel transfer program to ensure that all required transfers occur. The annual program is to include, at a minimum: (1) Sites where transfers are to take place, and how each transfer is to happen (pipeline, tanker, heli-lift); (2) Number of crews, crew size and training of crew members; (3) A schedule on which the transfers are to occur, which is to be incorporated into the CY of the FYO&SP; (4) A risk assessment for the annual program identifying threats to the completing the transfers, and providing contingencies/mitigating strategies to eliminate or mitigate these risks. The annual program is to be prepared and submitted by 01 April to the NWSO TA for monitoring purposes. Implement a Bulk Fuel Management Plan. The plan is to include, at a minimum, the following: Related Information Restricted - Contracts Estimated at 33-35 sites per year on average. As required for an estimated 33 -35 different delivery locations per year. Preparation and implementation of one 1 program annually. Estimated Qty Page 108 of 219 100% compliance. No instance of fuel delivery delays or omission due to lack of coordination between contractor and Government fuel supplier. No example of the program not being produced annually. Performance Standard SOR Provide wildlife protection for refuelling activities. Mark Aviation Tanks. Execute Bulk Fuel Transfer Operations (Beach Tanks to Summit Tanks) Participate in bulk fuel transfer operations (Refuelers to Beach Tanks). Major Requirement BULK FUEL 08, November, 2013 2013-08-21 9.C.1.g 2013-08-21 9.C.1.f 2013-08-21 9.C.1.e 2013-08-21 9.C.1.d Line Item NWS Section 9 Restricted - Contracts Ensure wildlife protection for the fuel transfer crew. Pending certification for aviation use, mark aviation fuel tanks as "certified" or "Not Certified For Use" in accordance with C-82-010-007/TP-000. Transfer bulk fuel to the site's summit tanks from the beach storage tanks and marshalling area storage tanks and/or intermediate marshalling area storage tanks utilizing either: (1) fuel transfer line; (2) rotary-wing aircraft, report in accordance with 9.F.5; (3) fixed wing aircraft; (4) tank trucks; or (5) any combination of the above. Participate in bulk fuel transfers from the refuelers (barges or ship vessel) to the site's beach storage tanks, and from community suppliers. Provide personnel to support refuelling operations by accompanying government fuel suppliers the entire duration of site refuel operations. Sign fuel suppliers invoice for receipt of fuel quantities per 9.F.3 and 9.F.4. Related Information Restricted - Contracts Estimated Qty 33 -35 sites per year average. Estimated 30 tanks annually. 30 sites per year on average. Volume by site is at a minimum that required to receipt amounts in 9.C.1.d. Estimated at 33 - 35 sites per year on average over a 15 week period. Estimated average volume of transfers in litres as follows: Community Supplied: CAM-CB: 82,000; CAM-4: 115,000; FOX-5: 104,000. Average SRR Site Sealift Delivery: 67,000. Average Sealift Delivery to LRR sites: BAR-2: 635,000; PIN-MAIN: 440,000; CAM-MAIN: 1,100,000; CAM-3: 406,000; FOX-MAIN: 1,900,000; FOX-3 (transferred from FOX-MAIN): 385,000; DYE-MAIN: 708,000; BAF-3: 300,000; LAB-2: 605,000; LAB-6: 640,000. Performance Standard Page 109 of 219 Performed 100% of the time as required. Must conform 100% of the time. No example of a site failing due to lack of fuel transferred to the summit. No example of fuel delivery delayed or aborted due to insufficient capacity at the beach tanks. No example of a required transfer not taking place due to factors deemed to be in the Contractor's control. SOR Reconstitute out of specification or contaminated bulk fuel. Quarantine out of specification or contaminated fuel. Conduct fuel testing. Major Requirement BULK FUEL 08, November, 2013 2013-08-21 9.C.1.j 2012-06-05 9.C.1.i 2013-08-21 9.C.1.h Line Item NWS Section 9 Restricted - Contracts When fuel on inventory is determined by laboratory testing to be contaminated or otherwise out of specification, take measures to return the fuel to a useable state. All such measures are to be taken in consultation with a CSA certified laboratory. Where fuel cannot be reconstituted, it is to be disposed of in accordance with the requirements of Section 8 & 16. Quarantine fuel which tests as or is suspected as being contaminated or otherwise out of specification. Issue instructions to all Site Managers and other end users, including Government Suppliers for airlift, identifying the site and tank (tank has been tagged and locked) that is quarantined. Report instances of quarantined fuel to the NWSO TA in accordance with 9.F.7. Take samples and perform Schedule A, Schedule B, Schedule C and Particulate testing of bulk fuel as follows at a minimum: (1) Upon fuel delivery prior to discharge from the vessel; (2) post-discharge, when receiving bulk fuel delivery; (3) periodic testing of inventory; (4) pre-shipment for bulk fuel transfer via aircraft from site to site; (5) decanting; and (6) for a crashed aircraft. Test samples to be submitted to a fuel testing laboratory that is accredited by the Standards Council of Canada. Record fuel test results, which are to include, at a minimum: (1) Fuel quality; (2) Date testing was conducted; (3) Method of testing; (4) Results of test, Retain hard copy reports of test results upon their return from a testing laboratory and hard copy results from GFE fuel test set in accordance with 9.F.6. Related Information Restricted - Contracts Estimated Qty 5 instances per year. 5 instances per year. An average of 33 - 35 sites visited annually. Estimated annual number and type of test: 70 Schedule A; 90 Schedule B; 245 Schedule C; 30 Particulate. Performance Standard Page 110 of 219 Performed 100% of the time as required in accordance with CAN/CGSB-3.23. Performed 100% of the time as required Performed 100% of the time as required. SOR Produce fuel forecast. Record and reconcile bulk fuel inventory. Perform Tank Dipping for Fuel Volume. Major Requirement BULK FUEL 08, November, 2013 2013-03-08 9.C.1.m 2013-08-22 9.C.1.l 2013-08-22 9.C.1.k Line Item NWS Section 9 Restricted - Contracts Produce a forecast for bulk fuel requirements for delivery during CY+1, CY+2 and CY+3. Ensure that forecast in incorporated into the FYO&SP. Ensure that the forecast includes the requirements for each site forecasted in litres for aviation, MSE and PGS usage. Plan must reflect a 36 month capacity for LRR sites and 24 month capacity for SRR sites. Submit forecast to NWSO TA by 01 February. Maintain an up-to-date inventory for bulk fuel through accurate recording of receipts, issues and transfers. Ensure bulk fuel inventory levels are within normal parameters using as a base yearly operating gains and losses resulting from usage and temperature fluctuations. Ensure that these inventories are confirmed through "tank dipping" as per 9.C.1.k. Maintain fuel inventory data records which include: (1) location; (2) identification (LOCID, tank number); (3) status, in use, out-of-use or decommissioned; (4) content – certified as Aviation or PGS; (5) quantities in litres; (6) receipts, issues, and transfers (including to and from); (7) date of verification of level and method used; and (8) calculated level. Discrepancies identified during reconciliation are to be investigated immediately. Where the discrepancy cannot be readily reconciled, a report of a suspected spill must be made as per the requirements of Section 16. Discrepancies which cannot be reconciled, and are determined not to be the result of a fuel spill are to be reported to the NWSO TA as a significant incident as per 9.F.9. Dip tanks to determine fuel level. Verify temperature of the fuel and calculate adjusted volume. Tank dips are to be taken: (1) upon receipt of fuel; (2) during fuel transfer operations; (3) each scheduled O&M preventive maintenance site visit, and; (4) when a fuel spill occurs to confirm the volume of the spill. Discrepancies are to be reconciled as per 9.C.1.l. Related Information Restricted - Contracts Estimated Qty 1 forecast annually. 1654 record/reconciliations per year. Approximately 2,900 tank dips performed annually for the NWS. Performance Standard Page 111 of 219 No example of the forecast not being prepared. Forecast to be accurate to within 5%. Bulk fuel inventory to be accurate to within 10 days of a site visit 100% of the time. Tank dipping shall occur as specified 95% of the time for items 1, 2 and 4 and 90% of the time for item 3, when weather conditions allow for it. SOR INDEFINITE QUANTITY (IQ) REQUIREMENTS Recondition fuel delivered by the government supplier which is determined to be contaminated or otherwise out of specification. 9.E 9.E.1 08, November, 2013 2012-04-09 9.F.2 Submit annual fuel transfer program. Establish and maintain a Bulk Fuel Management Plan. 9.F.1 2012-03-21 RECORDS AND DELIVERABLES 9.F 2012-03-22 9.E.2 There are no pre-determined IQ requirements associated with this section, IQ may be ordered by the NWSO TA on an as required basis for any work within the scope of this section. Nil 9.D.1 2012-06-05 WATCH KEEPING REQUIREMENTS Attend semi-annual Airlift and Bulk Fuels Meeting and brief the bulk fuel program. Perform on-site fuel transfers to meet mission requirements. Major Requirement BULK FUEL 9.D 2013-03-18 9.C.1.o 2013-09-23 9.C.1.n Line Item NWS Section 9 Restricted - Contracts Submit annual fuel transfer program, as defined in 9.C.1.a. Establish and maintain a Bulk Fuel Management Plan which covers, at a minimum, all requirements in Section 9.C.1. The plan is to be reviewed and updated annually no later than 15 February. One controlled copy of the plan is to be submitted to the NWSO TA. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Where fuel delivered by the government supplier is determined to be contaminated or otherwise out of specification, the NWSO TA may request that the Contractor recondition the fuel on an IQ basis. Attend semi-annual Airlift and Bulk Fuels Meeting and brief the bulk fuel program. Perform on-site fuel transfers to meet mission requirements. Transfers are to including, at a minimum: from beach/apron tanks to summit tanks to ensure beach/apron capacity is available to receipt new fuel; to PGS tanks; to aviation fuel tanks; to vehicle refuelers; to day tanks (furnaces, boilers). Related Information Restricted - Contracts 1 program submitted annually by 01 April. 1 plan, updated annually, with one controlled copy held by the NWSO TA. Nothing additional. Estimate 1 instance in 3 years. 2 briefings annually. Estimated at 125 transfers annually. Estimated Qty Page 112 of 219 No example of the program not being submitted by 01 April. No example of the plan not being available. No example of the plan not being updated by 15 February in a given year. No example of a controlled copy of the plan not being provided to the NWSO TA. All jobs completed to the agreed standard of quality specific to the IQ request. Reconditioning of fuel to the required standard 100% of the time. No example of the briefings not being made. No example of the mission being negatively impacted by a lack of fuel in for the PGS, aircraft, vehicles or heating elements. Performance Standard SOR Report Bulk Fuel Discrepancies Submit Bulk Fuel Inventory Listing. Report instances of quarantined fuel. Retain and submit fuel test records. Report Rotary Refuelling Report Bulk Fuel Delivery. Submit Fuel Supplier Receipts. Major Requirement BULK FUEL 08, November, 2013 2012-04-09 9.F.9 2012-04-09 9.F.8 2012-03-22 9.F.7 2012-04-09 9.F.6 2012-04-09 9.F.5 2013-08-22 9.F.4 2013-09-23 9.F.3 Line Item NWS Section 9 Restricted - Contracts Report to the NWSO TA discrepancies of bulk fuel inventory levels that cannot be reconciled as significant incidents. Submit bulk fuel inventory listing as defined in Section 9.C.1.l upon request of the NWSO TA. The listing is to be provided within one business day. Report and record all instances of bulk fuel put under quarantine due to it being contaminated, or otherwise out of specification as a significant incident, as defined in Section 2.C.7. Retain all fuel test records as performed in Section 9.C.1.h. Submit copies of fuel test results upon request of the NWSO TA within 2 business days. Produce, maintain and provide to the NWSO TA, summary reports organized by East and West for each NWS site the total fuel transferred upon completion of the rotary summit tank refuelling effort. Produce, maintain and provide to the NWS TA, summary reports organized by East and West for each NWS site upon completion of the bulk fuel delivery, the quantity of fuel off-loaded at each site from the sea lift barge and/or tanker vessel, reference 9.C.1.d. Report is due 15 days after the last barge/tanker delivery date for the West and the East. For each NWS site upon completion of the bulk fuel delivery, record the quantity of fuel off-loaded at each site from the sea lift barge and/or tanker vessel, utilizing a DQAO 2-42/DNWSO 4-2 form (NWS Policy 104, Nov 93). Ensure signed copies of sea lift and fuel delivery receipts are provided in the Bulk Fuel Delivery Report. Report is due 15 days after the last barge/tanker delivery date for the West and the East. 9.C.1.d refers. Related Information Restricted - Contracts Estimated Qty 1 instance annually. Estimated to be 4 requests annually. Less than 5 instances per year. Estimated to be 4 requests annually. 2 reports per year. 2 reports per year. 33 - 35 Sites per year on average Performance Standard Page 113 of 219 No example of a discrepancy not being reported. No example of the inventory not being provided upon request. Not more than one example annually of the inventory provided later than the next business day. No example of the inventory being provided later than 2 business days. Required 100% of the time with 100% record accountability for each instance. No example of fuel test records being lost or otherwise unavailable. No example of fuel test records not being provided upon request. Not more than one example annually of fuel test records provided later than 2 business days. No example of the fuel test records being provided later than 4 business days. Report to be received 2 weeks after completion of transfer activity 98% of the time. Delivered 100% of the time on time, with 98% data accuracy. Must conform 100% of the time, 98% accuracy of data. SOR 08, November, 2013 2013-10-23 9.G.1.a GFE/GSM is as detailed in 8.G.1. GOVERNMENT FURNISHED 9.G.1 2013-10-02 MATERIALS, EQUIPMENT AND FACILITIES Prepare Airlift and Bulk Meeting briefing on bulk fuel, as per 9.C.1.o. Submit fuel forecast. Major Requirement BULK FUEL 9.G 2013-03-18 9.F.11 2012-09-13 9.F.10 Line Item NWS Section 9 Restricted - Contracts Prepare Airlift and Bulk Meeting briefing on bulk fuel, as per 9.C.1.o. Submit fuel forecast as defined in Section 9.C.1.m. Related Information Restricted - Contracts 2 briefings annually. 1 forecast annually. Estimated Qty Page 114 of 219 No example of the briefings not being prepared. No example of the fuel forecast not being delivered by 15 February in a given year. Not more than 3 technical errors or omissions in the forecast upon review by the NWSO TA. Performance Standard SOR 08, November, 2013 10.A.5 DESCRIPTION OF EXISTING CONDITIONS There are no specific safety provisions other than what is stated in 10.A.3.a. 10.A.4.a 2011-05-16 SAFETY PROVISIONS Government Furnished Airlift Estimate (G) Main Rotary Wing Flight Operations Delay Average (G) 10.A.4 2013-09-05 10.A.3.d 2013-09-05 10.A.3.c 2012-09-17 10.A.3.b Aviation Fuel Tank Listing (M) Restricted - Contracts USAF Government Furnished Airlift Statement of Work for all 8 Airlift contracts HTC711-10-D-R001 through -R008 inclusive. (R) 10.A.3.a 2013-10-21 REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. (R) Reference Only. For definition of terms see ANNEX I of the RFP. DEFINITIONS During the cross-over (September-October) of the U.S. fiscal year, usually for a week, airlift may be funded by Canada. Flying allowed during this period is for emergency situations associated with either equipment or personnel and justifiable project support. All flights during this period must be pre-authorized by the NWSO TA. 10.A.3 2013-10-23 10.A.2.a 2012-06-18 10.A.2 2012-06-08 10.A.1.c 2011-07-05 10.A.1.b A specific number of hours/miles are provided to the Contractor each year based on the requested number of hours/miles by the contractor and the amount of funding the Government has to provide for airlift resources. If the contracted hours/miles are exceeded then the Contractor will be responsible for incurred costs associated with the exceeded hours/miles. Ensure the most cost effective means are used to maximize the allotted airlift resources. Airlift is provided to Canada for use on this contract by the United States Air Force per the Memorandum of Understanding between both countries. Airlift hereafter will be denoted as Government Contracted Airlift. Government Contracted Airlift will be with commercial air carriers hereafter referred to as Airlift Carriers. Utilize Government Contracted Airlift for the movement of personnel and cargo between NWS locations as required for delivery of services as stated in this SOW. Airlift for contractor personnel and cargo into and out of LSS Zones shall be by commercial air carriers operating on established scheduled routes and is not reimbursed by the Government. 2012-06-08 10.A.1.a Information and Qualifications Restricted - Contracts SCOPE OF WORK GENERAL REQUIREMENTS AIRLIFT 10.A.1 2009-08-26 10.A Line Item NWS Section 10 Page 115 of 219 SOR SECURITY 08, November, 2013 2012-06-18 10.B.2 2012-06-18 10.B.1.a Restricted - Contracts All personnel providing service within this section shall hold the qualifications necessary to perform the task assigned to them. TRAINING AND EXPERIENCE 10.B.1 2012-06-18 PERSONNEL QUALIFICATIONS 10.B 2012-06-15 10.A.6.b All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. This is a year-round operation when weather permits. 10.A.6.a Current flight operations for the NWS fall under the Commercial Air Service Standards 702 Aerial Work (for freight, slinging etc), and 703 Air Taxi operations (passenger carriage), 704 Commuter Operations (covers helicopter over 12,500lbs). Specifically, the rotary wing carriers operate under two different ops environment depending on the time of year. For summer operations, the helicopters fly VFR day with a single pilot from March 15 to Oct 1 when daylight is more than 12 hours. For winter operations, the helicopters fly VFR with 2 pilot crew, day and night from Oct 1 to March 15 when daylight is less than 12 hours. Helicopters are equipped IFR and crew is IFR qualified (this is required for night flight) however they do not fly IFR due to a lack of approved instruments and procedures at the radar sites. Night approaches to sites require some AWOS information and good camera images along with CARS weather minima for night flight. In both scenarios, summer or winter the operations are still limited by the crews 14 hour duty day. Aviation fuel located on each NWS site will be provided at no cost to the airlift Carrier. Air Carrier invoices will be verified and inspected by the NWSO TA by utilizing the Contractor's flight log and flight manifest information. Government-contracted airlift may from time to time be unavailable for service to the Contractor due to scheduled or unscheduled aircraft maintenance and the requirement to participate in search and rescue operations. Under these circumstances, or for any other reason not attributable to the Contractor, when the service (including alternate sources) is unavailable for the Contractor's normal O&M activities, and when this unavailability directly impacts the Contractor’s ability to meet performance standards as required in this SOW, the delay caused by the aircraft unavailability shall be addressed as defined in the Contract. HOURS OF OPERATIONS 2012-06-15 Information and Qualifications Restricted - Contracts Government-contracted airlift will include: (1) a rotary-wing aircraft and its crew based at each of the five LSSs and available on a 12 hour flight day, 7 days-a-week basis; (2) two supplemental rotary-wing aircraft and its crew that rotate between each of the five LSSs and available on a 12 hour flight day, 7 days-a-week basis during the months of June - September; (3) on call fixed-wing aircraft based at the adjacent communities specified in Government-Contracted Airlift contracts, available with 48 hours notice on an as required basis for routine day-to-day NWS support; and (4) rotary-wing for fuel transfer for all SRR sites, and heavy lift fixed-wing aircraft, utilizing bladder fuel tanks for bulk fuel transfer between Hall Beach and LRR FOX-3, as detailed in Section 9. AIRLIFT 10.A.6 2013-03-14 10.A.5.e 2012-06-08 10.A.5.d 2011-11-22 10.A.5.c 2013-09-24 10.A.5.b 2012-06-08 10.A.5.a Line Item NWS Section 10 Page 116 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. AIRLIFT 08, November, 2013 2012-06-18 10.B.2.a Line Item NWS Section 10 Page 117 of 219 SOR Review all Airlift Carrier provided flight logs for completeness and accuracy. Sign the flight logs signifying they are complete and correct. There must be a flight log for every flight. Perform loading and unloading operations as requested by Airlift Carrier personnel. Manage Government furnished airlift resources. 08, November, 2013 2013-08-22 10.C.5 2012-06-08 10.C.4 2013-09-23 10.C.3 2013-08-22 10.C.2 Schedule Government furnished airlift resources. Establish and manage an Airlift program plan. 2013-08-22 10.C.1 Major Requirement PERFORMANCE REQUIREMENTS AIRLIFT 10.C Line Item NWS Section 10 Restricted - Contracts Ensure that flight logs (reference 10.F.4) include the following: (1) number of legs and actual destination(s) including any aborted legs; (2) time up and time down for each leg; (3) flight time and distance for each leg; (4) fuel consumed for each leg; (5) refuelling location, if any, to include tank number (if NWS fuel tank) and quantity taken; (6) description and weight of cargo for each leg; (7) number of passengers for each leg; and (8) if flight has cost-reimbursable charges. Contractor must not sign Flight Log if information is incomplete. A maximum of 9000 lbs per flight for fixed wing operations and a maximum 3000 lbs for rotary operations. Ensure that number of allotted hours/miles provided for airlift support are not exceeded. Notify the NWSO TA when 75% of the USAF hours/miles have been utilized by the Airlift Carrier provide for each zone. Liaise with the Airlift Carriers to coordinate and schedule airlift support to meet mission requirements 48 hours in advance, planning must include maximum utilization of NWS fuel vice having the Airlift Carrier buying commercial fuel. Reference 10.F.1 through 10.F.3 and 10.F.5 through 10.F.7 Establish and manage an Airlift program with processes for management of resources, loading and unloading operations, notification of airlift carrier maintenance, hazardous material shipping. Reference 10.F.11, updates as required. Related Information Restricted - Contracts Estimated average rotary wing flights annually by Zone: Zone 1: 240; Zone 2: 164 Zone 3: 197: Zone 4: 137; Zone 5: 173. Estimated average fixed wing flights annually by Zone: Zone 1: 78; Zone 2: 30; Zone 3: 48; Zone 4: 54; Zone 5: 44. 600 loading events/year Estimated average flights annually provided at 10.A.3.d Estimated average rotary wing flights annually by Zone: Zone 1: 240; Zone 2: 164 Zone 3: 197: Zone 4: 137; Zone 5: 173. Estimated average fixed wing flights annually by Zone: Zone 1: 78; Zone 2: 30; Zone 3: 48; Zone 4: 54; Zone 5: 44. 1 plan. Estimated Qty Page 118 of 219 Comply 100% of the time. Notify NWSO TA of incomplete Flight Logs by next weekly update 100% of the time; and/or if not provided, the Contractor must notify the NWSO TA this situation by the next weekly update 100% of the time. No instance of loading/unloading operations resulting in a flight delay 99% of the time. No example of allotted hours/miles exceeded. No example of not notifying the NWSO TA when 75% of hours/miles have been reached. No instance of delay in the conduct of NWS services due to errors or omissions in scheduling Government furnished airlift resources. Overall accuracy in scheduling airlift to be a minimum of 90%. The plan with each QA/AC inspection Only one instance of non-conformance. Performance Standard SOR Major Requirement Action aircraft incidents. Action instances of aircraft overdue. Ensure a vehicle capable of towing aircraft is made available to the Carrier at Hall Beach and Cambridge Bay. Ensure Site 115V electricity and electrical hook-up is made available to airlift carriers at all NWS sites. Ensure hangar space at LSS Cambridge Bay and LSS Hall Beach is made available for the helicopter and its equipment assigned to each of Zones 2 and 3 Coordinate all hazardous material shipments with the Airlift Contractor as required. Notify the NWSO TA of any Airlift Carrier maintenance impacting Contractor's operations. AIRLIFT 08, November, 2013 2012-09-14 10.C.12 2013-09-23 10.C.11 2012-03-30 10.C.10 2011-11-22 10.C.9 2011-09-16 10.C.8 2011-09-16 10.C.7 2013-08-22 10.C.6 Line Item NWS Section 10 Restricted - Contracts Action aircraft incidents to provide support/assistance as required to preserve life, property and the environment. In cases where an emergency landing is required at an NWS site, implement the Emergency Response Plan. Render first aid for any personnel injured. In case of fire, take action to evacuate passengers and extinguish the fire. In cases of a catastrophic incident, preserve the scene for investigation. Submit incident reports as per 10.F.8. Action instances of aircraft which are 60 minutes overdue at their scheduled destination and for which the position is unknown. The Contractor shall take action to follow-up with NavCan Flight Services to ascertain the status of the aircraft. Contractor will not be towing aircraft. That will be accomplished by Carrier. No other related information. No other related information. Provide notification to the air carrier that he is transporting hazardous material on the flight manifest. Notify the NWSO TA within 24 hours of any maintenance required by the Airlift Carrier when said maintenance impacts the Contractor's maintenance or project schedule. Provide an impact statement on what the unavailability of airlift will have. In accordance with 10.F.12 and 10.F.3, provide mitigating measures to eliminate or reduce these impacts. As per 10.E.1, alternate airlift may be provided by Canada in these instances. Related Information Restricted - Contracts An average of 3 aircraft incidents annually. An average of 1 incident of aircraft overdue annually. 1 vehicle at each location. 47 sites 24/7 365 days a week 150 times per year Estimated at 10 instances annually. Estimated Qty Page 119 of 219 No instance of an aircraft incident not being actioned. No instance of an aircraft overdue not being actioned. A vehicle (GFE) capable of towing aircraft shall be made available to the Carrier when requested, 100% of the time. Ensure site 115V electricity and electrical hook-up is made available to airlift carriers at all NWS sites 100% of the time when requested by the airlift contractor. Hangar space at LSS Cambridge Bay and LSS Hall Beach shall be made available to the airlift contractor 100% of the time when requested by the airlift contractor. 100% of the time. Notify the NWSO TA of any maintenance/schedule delay due to the Air Carrier within 48 hours 100% of the time. Performance Standard SOR Major Requirement INDEFINITE QUANTITY (IQ) REQUIREMENTS Provide additional airlift. 10.E 10.E.1 RECORDS AND DELIVERABLES 08, November, 2013 10.F 2011-09-16 10.E.2 There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Nil 10.D.1 2012-06-08 WATCH KEEPING REQUIREMENTS Deploy GFE portable heaters to support rotary wing operations. Attend semi-annual Airlift and Bulk Fuels Meeting and brief the airlift program. Provide Aviation Fuel for Airlift Carrier. AIRLIFT 10.D 2013-08-22 10.C.16 2013-10-30 10.C.15 2013-08-22 10.C.13 Line Item NWS Section 10 Restricted - Contracts See Contract Terms and Conditions for details regarding negotiation of the IQ job. Where Government Contracted Airlift is unavailable or is otherwise insufficient to meet the requirements of this SOW, additional airlift may be provided by Canada on a cost reimbursable basis. At the request of the rotary wing crew, deploy GFE portable heaters to support rotary wing operations. Attend semi-annual Airlift and Bulk Fuels Meeting and brief the airlift program. If available and not in quarantine, provide the capability for authorized aircrews to refuel at NWS sites detailed in Table 10-1. Ensure certified aviation fuel and necessary connections at these sites. Related Information Restricted - Contracts Estimated Qty Nothing additional Estimated at 72 deployments annually. 2 meetings annually. Duration of each meeting is 3 days. Travel is two days total (one day there, one day return). Refuelling locations as per Table 10-1. Performance Standard Page 120 of 219 All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. 100% compliance with rotary wing crew request for deployment of heaters. No example of the briefings not being made. Performed 100% of the time as required. SOR Major Requirement Maintain a repository of flight logs. Provide Monthly Air Carrier Performance Assessment Report Provide Monthly Airlift schedule Forecast Annual Airlift AIRLIFT 08, November, 2013 2013-09-23 10.F.4 2013-10-21 10.F.3 2013-03-09 10.F.2 2013-03-09 10.F.1 Line Item NWS Section 10 Restricted - Contracts Maintain a repository of flight logs and submit copies to NWSO TA on an as requested basis. Flight Log should be in the repository within 48 hours after receipt. Utilizing the CPAR reference document evaluate the Air Carrier’s performance for the preceding month and submit to the NWSO TA by the tenth day of each month, to include: availability of the aircraft to support the flying schedule; air carrier controlled flight delays; and statement certifying quality of service provided by the Air Carrier. Produce and maintain a monthly airlift schedule and submit to the NWS TA by the twenty-fifth day of each month for the following month. Ensure that the schedule identifies zone, date, aircraft type and task type and estimated hours/miles. Provide a variance report in narrative format with the weekly update to clearly explain all changes, including: 1. aborted flights; 2. scheduled flights which did not occur; 3. unscheduled flights which occurred. Include applicable back up documentation e.g. flight logs, weather reports, ESRs, Work Orders etc. to substantiate the variances. Submit the document to the NWSO TA by Tuesday of each week. Update the current monthly schedule weekly to reflect actual flight occurrences and any scheduled changes. Produce, maintain and provide to the NWSO TA an annual airlift requirement forecast of hours/miles/aircraft type for the period 01 October to 30 September, as follows: (1) by the end of the transition in period for the first year of the Contract to reflect current year and following year requirements; and (2) by 31 August of the second contract year and for subsequent years to reflect the current year and following year airlift requirements. Ensure that forecasts are divided by zone, by aircraft type (rotary/fixed-wing) and by task type. Document is broken into two parts: a planning document reflecting each airlift requirement; and, a summary document reflecting the total requirement. Related Information Restricted - Contracts Estimated Qty 1165 flight logs/year 12 reports/year for each of the 8 carriers 64 schedules/year (12 monthly schedules + 52 weekly updates = 64 submissions). 1 report/year based on the requirements for 8 airlift contracts. Performance Standard Page 121 of 219 Data on the flight log shall be correct 100% of the time and have 100% on time delivery. Provide all data entry requirements 100% of the time. Meet required delivery date 100% of the time. All schedules are to be submitted. No more than 6 schedules submitted later than as required in Related Information. Schedules must reflect a cumulative accuracy of 90% of execution for required flights and hours/miles when compared to the original submitted airlift requirement for the year. Exceptions will be allowed for weather, SAR, IQ/CSR/TPS cancellations, and emergency situations. 100% of meeting required delivery dates. Forecast must reflect a minimum of 90% accuracy in current year execution for each airlift contract requirement. SOR Major Requirement Submit aircraft incident reports. Provide Bulk Fuel Resupply Airlift Forecast Maintain a repository of flight manifest Provide a flight manifest to the Airlift Carrier for each flight that occurs in the five NWS zones. AIRLIFT 08, November, 2013 2013-08-22 10.F.8 2013-10-25 10.F.7 2013-09-23 10.F.6 2013-09-23 10.F.5 Line Item NWS Section 10 Restricted - Contracts In conjunction with 10.C.12, submit initial and follow-up reports for aircraft incidents. The initial report shall be submitted within 6 hours of the incident occurring, with follow-up reports submitted as required until the incident has been fully investigated, and corrective action has been completed. Should the aircraft incident constitute an emergency, activate the Emergency Response Plan, as per Section 2.C.9. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. Review and update the Risk Management Plan, Section 2.C.4, as warranted. Ensure that the airlift schedule details the requirement for both rotary-wing aircraft and for a heavy lift fixed-wing aircraft to transfer fuel from Hall Beach to LRR FOX-3. Produce, maintain and submit to NWS TA an annual airlift requirement forecast for the transfer of bulk fuel by air, for the period 01 October to 30 September, (1) by the end of the transition in period for the first year of the Contract; (2) by 31 August for subsequent years. Maintain a repository of flight manifest and submit copies to NWSO TA on an as requested basis. Flight Log should be in the repository within 48 hours after receipt. Prior to aircraft departure, provide the following information from the flight manifest to the aircraft pilot for preparation of the flight log: (1) proposed destination(s); (2) Listing of cargo, including weight; (3) names and number of passengers; (4) unique flight number; (5) purpose of trip; and (6) notification of HAZMAT material being transported. Following review and certification of the flight log, update the flight manifest with accurate information pertaining to the actual flight. Maintain flight manifests and logs on file for audit purposes for the duration of the contract. Related Information Restricted - Contracts Estimated Qty 3 reports annually. 1 report for the first year, 1 report per year thereafter. 1165 manifests/year 1165 flights/year Performance Standard Page 122 of 219 No example of the report not being submitted within the required timeline. 100% of meeting required delivery dates. Forecast must reflect a 95% accuracy in estimation of total bulk fuel airlift requirement. Data on the flight manifests shall be correct 100% of the time and have 100% on time delivery Provide all information required 100% of the time with 100% accuracy SOR Major Requirement Provide Impact Statement Provide airlift Plan Prepare Airlift and Bulk Meeting briefing on airlift. Maintain Bulk Fuel Tank List AIRLIFT 08, November, 2013 2013-08-22 10.F.12 2013-08-22 10.F.11 2013-03-18 10.F.10 2013-08-22 10.F.9 Line Item NWS Section 10 Restricted - Contracts For airlift down time provide impact statement as per 10.C.6. Provide and maintain an airlift program plan. per 10.C.1. Prepare Airlift and Bulk Meeting briefing on airlift, as per 10.C.15. Maintain and provide a list of bulk fuel tanks which are aviation-certified to any authorized aircrew accessing NWS fuel. Current list is provided as reference 10.A.3.b. Related Information Restricted - Contracts Estimated Qty 7 instances 1 Plan Annually 2 briefings annually. Updated and provided as required when tanks are added or removed from service, or when fuel in these tanks is quarantined. Performance Standard Page 123 of 219 No Instance of the impact statement not being submitted. No instance of the plan not being submitted. No example of the briefings not being prepared. Delivered 100% of the time with 100% data accuracy. SOR Procure and manage a sealift cargo capability for the movement of Government-furnished and Contractor-furnished equipment and material excluding bulk fuel as follows: (1) movement of cargo to NWS sites; (2) lateral movement of cargo between sites; and (3) retrograde of cargo including waste and hazardous waste from NWS sites. 11.A.1.a Nothing Specific SAFETY PROVISIONS There are no specific safety provisions. DESCRIPTION OF EXISTING CONDITIONS Airlift transportation is provided by the USAF to move cargo to FOX-3 from LSS-F, Hall Beach. Where cargo is required for the implementation of preventive or corrective maintenance, and the weight and cube of that cargo can be accommodated by airframes under USAF provided Airlift contracts, then lateral movement of cargo is allowable under those contracts. All other cargo movement is the responsibility of the Contractor. The Contractor can utilize available space on the fuel barges that have been contracted by USAF for bulk fuel transfer for the western NWS sites. The only charge should be that of gross weight of material moved since the base fee has already been paid for by the USAF through the weight of the bulk fuel transported. 11.A.3.a 11.A.4 11.A.4.a 11.A.5 11.A.5.a 08, November, 2013 11.B PERSONNEL QUALIFICATIONS Restricted - Contracts All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. 11.A.6.a 2012-06-15 HOURS OF OPERATIONS 11.A.6 2013-03-14 REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. 11.A.3 2013-10-23 11.A.2.a For definition of terms see ANNEX I of the RFP. DEFINITIONS 11.A.2 2012-06-18 Investigate and employ the most cost effective method for movement of cargo in support of NWS operations. 11.A.1.b 2013-08-22 SCOPE OF WORK 11.A.1 Information and Qualifications Restricted - Contracts GENERAL REQUIREMENTS CARGO MOVEMENT 11.A Line Item NWS Section 11 Page 124 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY All personnel providing service within this section shall hold the qualifications necessary to perform the task assigned to them. TRAINING AND EXPERIENCE CARGO MOVEMENT 08, November, 2013 2012-06-18 11.B.2.a 2012-06-18 11.B.2 2012-06-18 11.B.1.a 2013-03-21 11.B.1 Line Item NWS Section 11 Page 125 of 219 SOR 08, November, 2013 2013-08-22 11.C.2 Establish Shipping Agent Contracts as required. Implement the Cargo Movement Plan. 11.C.1 2013-08-22 PERFORMANCE REQUIREMENTS Major Requirement CARGO MOVEMENT 11.C Line Item NWS Section 11 Restricted - Contracts Establish contracts for freight forwarding of the cargo requirements of the NWS sites to shipping agents at the embarkation ports, and submit in accordance with 11.F.2. Implement the Cargo Movement Plan (ref. 11.F.1) for the activities of 11.C.2 and 11.C.3 to manage and control the delivery, transfer and retrograde of cargo in support of NWS operations. The plan should include ground transportation, airlift and sea lift as deemed appropriate by the Contractor. Related Information Restricted - Contracts 2 contracts per year. Implementation of 1 plan. Estimated Qty Page 126 of 219 Contracts are established to meet movement requirements 100% of the time. 95% compliance of plan execution. Performance Standard SOR Manage all cargo movement activities. Major Requirement CARGO MOVEMENT 08, November, 2013 2013-09-23 11.C.3 Line Item NWS Section 11 Restricted - Contracts Manage all cargo movement activities including but not limited to the following: (1) Arrange contracts for cargo and submit as per 11.F.2; (2) Assemble a detailed cargo requirement list and submit as per 11.F.3; (3) Plan, organize and document all cargo activities and submit as per 11.F.3; (4) Coordinate the movement of cargo from the vendor to the points of embarkation; (5) Coordinate the loading and offloading operation between the carrier and Contractor personnel; (6) Prepare hazardous materials cargo for transport; (7) Prepare retrograde cargo and cargo to be transferred for shipment and place it at the site warehouse or high water mark as agreed with the carrier (material must be removed within a year); (8) Ensure that MSE or other cargo support equipment is serviceable and available; (9) Communicate with carriers to establish exact date and time of arrivals; (10) Receipt and warehouse cargo within 30 days of delivery; and (11) Provide road transportation where physically and economically possible. Related Information Restricted - Contracts Estimated Qty Estimated average annual cargo movement for a typical SRR site: Northbound sealift: 3 tonnes; Southbound sealift: 0 tonnes; Inbound airlift: 8.25 tonnes; Outbound airlift: 6.5 tonnes. Estimated average annual cargo movement for a typical unattended LRR site: Northbound sealift: 95 tonnes; Southbound sealift: 13.5 tonnes; Inbound airlift: 30.5 tonnes; Outbound airlift: 23 tonnes. Estimated average annual cargo movement for LSS-C (CAM-MAIN): Northbound sealift: 46 tonnes; Southbound sealift: 36 tonnes; Inbound airlift: 40 tonnes; Outbound airlift: 46 tonnes; Inbound commercial airlift: 52 tonnes; Outbound commercial airlift: 13 tonnes. Estimated average annual cargo movement for LSS-F (FOX-MAIN): Northbound sealift: 147 tonnes; Southbound sealift: 74 tonnes; Inbound airlift: 46 tonnes; Outbound airlift: 53 tonnes; Inbound commercial airlift: 33 tonnes; Outbound commercial airlift: 25 tonnes; Inbound C-130 airlift: 32.5 tonnes; Outbound C-130 airlift: 24.5 tonnes. Performance Standard Page 127 of 219 No HAZMAT left at a beach location over the winter. No HAZMAT on site longer than two shipping seasons. Maintenance and/or work projects shall not be impacted due to lack of planning cargo material movement 98% of the time. SOR INDEFINITE QUANTITY (IQ) REQUIREMENTS Provide for additional cargo movement. 11.E 11.E.1 08, November, 2013 2013-08-23 11.F.3 Document Cargo Activities. Provide and maintain a Cargo Movement Plan 11.F.1 2013-08-22 RECORDS AND DELIVERABLES 11.F 2011-11-22 11.E.2 There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Nil 11.D.1 2012-09-14 WATCH KEEPING REQUIREMENTS Provide wildlife protection. Major Requirement CARGO MOVEMENT 11.D 2013-09-23 11.C.4 Line Item NWS Section 11 Restricted - Contracts Document all activities performed in 11.C.3 and submit listings of cargo to be moved annually at the request of the NWSO TA. The request is to be filled within 2 business days. The final Sealift Consists to be provided one week after sailing. IQ items shall be separated from fixed-price items. Provide and maintain a Cargo Movement Plan, implemented at 11.C.1. The Plan shall cover, at a minimum, the Contractor's approach to: 1) procurement and management of a sea lift capability; 2) establishing shipping agent contracts; 3) managing all cargo activities in accordance with 11.C.3; and, 4) provision of wildlife monitoring services. The Plan shall have associated documented procedures compliant to ISO standards. The Plan shall be reviewed and updated at a minimum annually. One hard copy of the controlled Plan is to be delivered to the NWSO TA. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Provide additional cargo movement as required by the NWSO TA for items not covered under the fixed price of the contract on a reimbursable basis. Cargo will be primarily for IQ project material. Make provisions for wildlife protection in support of cargo movement operations at NWS sites. Related Information Restricted - Contracts Two listings annually. FOX-M/FOX-3 Listing and the Sealift Consist List Provided Annually. 1 Plan. Nothing additional Estimated an average of 7 additional cargo movements annually. 2 wildlife protection monitors in support of sealift cargo movement, for approximately 2 months. Estimated Qty Page 128 of 219 No example of the request not being actioned. No example of the SealifConsists not being provided within the timeframe specified. No instance of the Plan not being available. No instance of the Plan not being updated at a minimum annually. Not more than 3 technical errors or omissions in the plan upon review and audit by the NWSO TA. No example of a controlled copy of the Plan not being provided to the NWSO TA. Plan should reflect a 95% accuracy of actual execution. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. No example of cargo movements not happening due to circumstances within the Contractor's control. Performed 100% of the time as required. Performance Standard SOR DESCRIPTION OF EXISTING CONDITIONS The current vehicles and equipment held at NWS locations and available for the Contractor's use are detailed in Table 12-1. There are approximately 170 pieces of equipment at both attended (2) and unattended (9) NWS locations as dictated by operational requirements and this provision of the SOW. 12.A.5 12.A.5.a 08, November, 2013 2013-10-07 12.A.5.b Restricted - Contracts The vehicles listed in Table 12-5 include Administrative Support vehicles - passenger/light cargo carrying vehicles at NWS locations Inuvik, NWT, Iqaluit, Nunavut; Goose Bay, Newfoundland Labrador; and, North Bay, Ontario, may be retained by the See paragraph 2.A.4 for General Safety provisions. 12.A.4.a 2011-05-18 SAFETY PROVISIONS 12.A.4 2013-09-20 12.A.3.d MSE Daily Log Checklist (M) NWS GFE MSE PM Program. 12.A.3.c 2012-06-12 Manufacturers' (OEM) specifications and recommendations for use, servicing, maintenance and repair of GFE MSE. Table 12-1 refers. (M) CSA B620 - Highway Tanks and Portable Tanks for the Transportation of Dangerous Goods, most recent edition (M) REFERENCES The notation (M) against references within this Section has the following meaning: Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. When discrepancies exist between publications, that most stringent requirement will be followed unless written authority is granted by NWSO Technical Authority (TA). For definition of terms see ANNEX I of the RFP. DEFINITIONS NWSO TA retains the right to conduct Technical Inspections of the GFE MSE fleet. 12.A.3.b 2013-03-09 12.A.3.a 2013-09-05 12.A.3 2013-10-23 12.A.2.a 2012-06-18 12.A.2 2009-09-24 12.A.1.c 2011-05-18 12.A.1.b Accident damage to GFE MSE caused by Contractor personnel is reported and repaired at the Contractor's expense. Manage and control NWS Government Furnished Equipment (GFE) Mobile Support Equipment (MSE) assets to support work detailed in this SOW. Ensure that GFE MSE is used for its intended/designed purpose. This includes personnel and cargo movement; construction equipment; and, provision of vehicle maintenance services including washing and cleaning. Report on the operation, inspection, servicing and maintenance of Department of National Defence (DND) owned equipment GFE MSE. 2012-06-11 12.A.1.a Information and Qualifications Restricted - Contracts SCOPE OF WORK GENERAL REQUIREMENTS VEHICLES AND MOBILE SUPPORT EQUIPMENT 12.A.1 2009-10-01 12.A Line Item NWS Section 12 Page 129 of 219 SOR Information and Qualifications Restricted - Contracts All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. 12.A.6.a SECURITY Restricted - Contracts Drivers and Operators of Personal Occupancy Vehicles and Heavy Equipment are to be fully trained and licensed to operate the type of vehicle and or equipment assigned. Qualifications will be in accordance with current Provincial/Territorial Regulations the vehicle and or equipment will be operated in. Heavy Equipment Mechanics shall be a qualified 420A or equivalent and possess the diesel endorsement. 420A is restricted to Off-Road equipment/earth moving equipment i.e. graders, loaders and backhoes. Heavy Equipment Mechanics shall also be qualified to maintain the specialty vehicles in Table 12-1. A Provincial or Territorial Certificate of Qualification is required. Military QL 5, journeymen qualifications with appropriate qualification with 5 years proven hands-on field experience within the last 10 years in heavy equipment could also be considered. Vehicle technicians shall be a qualified Motor Vehicle Mechanic 310S and/or 310T including diesel endorsement. Note: 310S Automotive service Technician up to 9,000Kg. A Provincial or Territorial Certificate of Qualification is required. Military QL 5, journeymen qualifications with appropriate qualification with 5 years proven hands-on field experience within the last 10 years in vehicle maintenance could also be considered. Operators of GFE MSE being operated on airport ramps or runways shall be authorized to do so by the appropriate Airport Authority. Operators of GFE MSE shall complete a Safe Backing Course and if so employed shall be experienced or trained on driving vehicles with attached trailer. 08, November, 2013 2012-06-18 12.B.2 2012-06-11 12.B.1.i 2009-08-11 12.B.1.h 2009-08-11 12.B.1.g 2009-08-11 12.B.1.f 2011-05-18 12.B.1.e 2012-06-11 12.B.1.d Operators of GFE MSE containing or coming in contact with hazardous material shall have TDG training. Operators of air brake equipped GFE MSE shall possess air brake certification. 12.B.1.c 2013-09-23 Operators of GFE MSE shall be qualified in accordance with current Provincial or Territorial Regulations for vehicle class being operated. 12.B.1.b 2009-06-29 12.B.1.a GFE MSE Maintenance Coordinator (GFE MSE Maint Coord) shall be trained and experienced to maintain vehicles/equipment at Table 12-1 and be current on vehicle component diagnostic equipment and meet the qualifications at 12.B.2 through 12. B.8. TRAINING AND EXPERIENCE 12.B.1 2013-03-09 PERSONNEL QUALIFICATIONS 12.B 2012-06-15 HOURS OF OPERATION Contractor for one year post contract award. Thereafter, all Contractor required Administrative Support vehicles at these locations will be furnished by Contractor. The current GFE MSE will be disposed of in accordance with Section 8.C.11.c of the SOW. VEHICLES AND MOBILE SUPPORT EQUIPMENT 12.A.6 Line Item NWS Section 12 Page 130 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. VEHICLES AND MOBILE SUPPORT EQUIPMENT 08, November, 2013 2012-06-18 12.B.2.a Line Item NWS Section 12 Page 131 of 219 SOR Maintain vehicle/equipment location and status system. 12.C.1.a 08, November, 2013 2013-10-23 12.C.2.b Perform annual Limited Technical Inspections (LTI's). Implement Vehicle and Mobile Support Equipment Maintenance Plan. 12.C.2.a 2012-06-12 MAINTENANCE Maintain annual certification of fuel trucks. Track hours, oil burnt and fuel used by vehicles and MSE. 12.C.2 2013-09-20 12.C.1.d 2013-09-20 12.C.1.c 2012-09-14 12.C.1.b Perform GFE MSE accident/incident notification and investigation. OPERATIONS 12.C.1 2013-08-23 PERFORMANCE REQUIREMENTS Major Requirement Related Information Restricted - Contracts Restricted - Contracts Perform annual LTI on each vehicle and vehicle component and/or system. Determine necessary repair parts, cost and recommend repair options. Where spare parts are recommended as a result of the annual LTI's, a breakdown of funds recommended shall be presented by site and unit. The mechanical inspection and recommended repair action portions of the LTI form at Table 12-2 are to be completed at respective NWS locations, 12.F.3 refers. In addition to annually, LTIs are to be performed under the following circumstances: (1) upon acceptance of new GFE MSE; (2) when GFE MSE is recommended for disposal; (3) upon loan to NWS sponsored agency or personnel and upon return from such loan; and (4) upon use on NWS approved projects and upon return from such use. Implement Vehicle and Mobile Support Equipment Maintenance Plan in accordance with 12.F.1. Maintain certification of fuel trucks as required by CSA B620. Submit certification reports as per 12.F.11. Track running hours, total fuel consumption in litres and total engine oil used (burnt) in litres on all vehicles and MSE by zone. Use reference 12.A.3.d to log data. Submit quarterly reports as per 12.F.8. Report all vehicle accidents, including those by third parties, to the NWSO TA in accordance with 12.F.5. Conduct investigations as required to determine the root cause and preventive actions to prevent a recurrence. Maintain vehicle/equipment location and status both remotely and at the site level. Indicate each vehicle's serviceability status, next inspection frequency, defect if unserviceable, site location and if dispatched, location and nature of duties. If vehicle is assigned to a function, the function and the operator is to be indicated, where practical. Report in accordance with 12.F.9. VEHICLES AND MOBILE SUPPORT EQUIPMENT 12.C Line Item NWS Section 12 Estimated 230 LTIs annually. Table 12-1 refers. 1 Plan Annual certification for all fuel trucks as per Table 12-1. Continuous tracking when vehicles and MSE are used. Average of 9 incidents annually. One system. Estimated Qty Page 132 of 219 95% of annual LTIs completed on all GFE MSE by 01 December. All relevant header and inspection criterion completed per legend. No conflicts with recommended repair action. No instance of vehicle or MSE failure due to not adhering to the plan. All fuel trucks in service shall have a current valid certification. Not more than 3 instances annually of this information not being tracked and recorded. No incidence of GFE MSE accident damage not being reported. No more than 1 error at any one point in time. No instance of repeated errors. No more than 2 field omissions at any one point in time. No instance of omission of vehicle/equipment on display board. Performance Standard SOR WATCH KEEPING REQUIREMENTS There are no watch keeping requirements in this section. INDEFINITE QUANTITY 12.D 12.D.1 12.E 08, November, 2013 GENERAL Manage and procure vehicle and MSE spares. Track vehicle and MSE cumulative cost data. Provide recovery and/or breakdown service (Service Calls) at NWS LRR locations. Perform CM Repair of all vehicles/equipment defects identified during LTIs, PMs or vehicle/equipment operation. Perform PM on all vehicles/equipment and related attachments. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Manage and procure vehicle and MSE spares. Track vehicle and MSE cumulative cost data. Submit annual vehicle and MSE cumulative cost data report as per 12.F.2. Provide as required on-site repair and towing services. Breakdown includes, but is not limited to, boosting batteries, tire/track repair, refuelling activities. Within capabilities utilizing non-conventional recovery equipment such as dump trucks, graders, dozers or front-end loaders to provide recovery and heavy lift assistance. Maintain a recovery/breakdown log as per 12.F.7. Provide all labour and material to perform CM activities on GFE MSE up to the MSE job limit. Determine maintenance requirements through inspections and observations and perform all related tasks in accordance with applicable manufacturer's (OEM) specifications and recommendations or Contractor proposed procedures accepted by Canada. Provide all labour and material to conduct PM on GFE MSE listed in accordance with the PM plan detailed in 12.F.10. Determine vehicle maintenance requirements through inspections and observations and perform all related tasks in accordance with applicable manufacturer's (OEM) recommendations and specifications. When vehicles are in use, the 10 hour PM may be performed as a daily or pre-operation inspection by the assigned vehicle/equipment operator. VEHICLES AND MOBILE SUPPORT EQUIPMENT 12.C.3 2013-10-23 12.C.2.g 2013-09-20 12.C.2.f 2013-03-18 12.C.2.e 2013-11-08 12.C.2.d 2013-11-08 12.C.2.c Line Item NWS Section 12 Approximately $300K in procurement annually. Track required data for vehicles included in Table 12-1. Estimated at 2 recoveries per year. Estimated 300 CM work orders per year. See Table 12-1 Estimated Qty Page 133 of 219 Contractor to demonstrate documented processes and procedures to manage the procurement of MSE spares. Contractor to demonstrate upon audit that procedures are in place for tracking of the required information. Recovery services provided without negative impact to Site operations or project activities 98% of the time. Recovery operations to be conducted in such a manner as to avoid additional damage to the equipment or the terrain 100% of the time. No more than 10% repairs required on previously repaired components in current contract year. No instances of warranty repairs performed as out of warranty repair. Perform PM inspections on all GFE MSE assets in accordance with the PM plan 98% of the time. CAT 1 GFE MSE is available to support essential Site operations. CAT 2 GFE MSE is available to support normal Site operations on demand. Performance Standard SOR Provide Limited Technical Inspection (LTI) Reports. 08, November, 2013 2013-10-23 12.F.3 2013-09-20 12.F.2 Provide annual vehicle and MSE cumulative cost data report. Provide and maintain a Vehicle and Mobile Support Equipment Maintenance Plan 12.F.1 2012-09-14 RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Document results of each LTI. LTI form at Table 12-2 or Contractor proposed, Format to be used shall be accepted by Canada. Header information must be complete and accurate. All inspection and maintenance requirements to be indicated and the required repair parts to be priced and totalled. When requested, the Contractor GFE MSE Maint Coord must be prepared to recommend appropriate corrective action. Provide annual vehicle and MSE cumulative cost data report. The report will have the following data fields at a minimum: NWS Location; NWS Catalogue Identifier (NWSCI); Canadian Forces Registration Number (CFR#); Equipment Description; Work Order Number (WO#); Work Order Date (day-month-year); Description of Maintenance Performed; Material and Labour Cost; and, Cost to Date. Report data by Zone, By Site, by Vehicle from in-service date to date being reported for each GFE MSE assets. Refer to Table 12-3. Provide and maintain a Vehicle and Mobile Support Equipment Maintenance Plan. The Plan shall cover, at a minimum, the Contractor's approach to: 1) maintaining vehicle/equipment status; 2) reporting and investigating vehicle incidents; 3) performing annual LTIs; 4) performing PM on vehicle and equipment; 5) performing CM on equipment and vehicles; 6) provision of recovery and/or breakdown services at LRR sites; and, 7) provision of customer support for responding to queries, joint technical review meetings, and technical inspections. The Plan shall be reviewed and updated at a minimum annually. One hard copy of the controlled Plan is to be delivered to the NWSO TA. See Contract Terms and Conditions for details regarding negotiation of the IQ job. VEHICLES AND MOBILE SUPPORT EQUIPMENT 12.F 2011-12-09 12.E.1 Line Item NWS Section 12 Estimated Qty 170 LTIs. Annually by 01 December. 1 annual report. 1 Plan. Nothing additional. Performance Standard Page 134 of 219 Provide reports by 1 December 100% of the time. Errors and omissions correct within five business days 100% of the time. Received by 1 December each year 100% of the time. Errors and omissions correct within five business days 100% of the time. No example of the Plan not being available. No instance of the Plan not being updated at a minimum annually. Not more than 3 technical errors or omissions in the plan upon review and audit by the NWSO TA. No example of a controlled copy of the Plan not being provided to the NWSO TA. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. SOR Provide GFE MSE Fleet Management Report. Submit quarterly vehicle and MSE hours, oil burnt and fuel tracking report. Maintain LRR Site recovery/service call activity log. Submit GFE and MSE vehicle incident reports. Provide a list of GFE MSE that is recommended for replacement. Major Requirement Related Information Restricted - Contracts Restricted - Contracts The report is to list data on all GFE MSE assets and have the following data fields: NWS Location; Equipment Identification Number (EIN); Item Number; NWS Catalogue Identifier (NWSCI); Equipment Configuration Code (ECC); Canadian Forces Registration Number (CFR#); Equipment Description; OEM Model/Part Number; Serial Number; Total Accumulated Hours; Fiscal Year Into Service (FY In); Fiscal Year Due Out (FY Due Out); Life Cycle Expectancy (Life Expectancy); In- Service Years; and, Remarks. As per 12.C.1.c, submit quarterly report on running hours, total fuel consumption in litres and total engine oil used (burnt) in litres on all vehicles and MSE by zone. The report is to be in a format proposed by the Contractor, and accepted by Canada. Quarters are to run on calendar year. Reports are to be submitted by the 15th day of the month following the quarter being reported. Report to include GFE MSE and personnel involved, nature of recovery/service call and timings. In conjunction with 12.C.1.b, submit initial and follow-up reports for vehicle incidents. Incorporate Table 12-4 MSE Accident Report Template into the report. The initial report shall be submitted within 8 hours of the vehicle incident occurring, with follow-up reports submitted as required until the incident has been fully investigated, and corrective action has been completed. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. Update the Risk Management Plan, Section 2.C.4, as warranted to eliminate or mitigate the chance of similar vehicle incidents from recurring. Provide a list of GFE MSE that is recommended for replacement. Replacements are to be justified through LCMM best practices, as defined in Section 15. The list is to be provided to the NWSO TA annually by 15 December. VEHICLES AND MOBILE SUPPORT EQUIPMENT 08, November, 2013 2013-03-09 12.F.9 2013-03-09 12.F.8 2013-03-09 12.F.7 2013-09-23 12.F.5 2012-07-09 12.F.4 Line Item NWS Section 12 Estimated Qty Quarterly (by the 15th of the month following the quarter being reported). 4 reports per year. 1 at each Site with GFE MSE assets. 9 per year 1 list, submitted 15 December. Performance Standard Page 135 of 219 All reports submitted. No more than one instance annually of a report being submitted late. No more than 3 technical errors per report upon review and audit. All corrections required shall be completed within five business days. All reports to be submitted with not more than 1 instance annually of it being submitted late to the NWSO TA. 100% compliance. Not more than 1 incident report not submitted within the required timeline. Received by 15 December 100% of the time. SOR All remaining GFE/GSM is as detailed in 8.G.1. Canada to provide military license plates. 08, November, 2013 2013-10-23 12.G.1.d 2012-09-14 12.G.1.b 2013-03-14 12.G.1.a Government to provide MSE and related equipment in support of the provisions of this SOW. GOVERNMENT FURNISHED 12.G.1 2009-11-05 MATERIALS AND EQUIPMENT Submit monthly Vehicle and MSE Purchase Order Status Reports. Submit fuel truck certification reports. Establish and maintain a GFE MSE PM program. Major Requirement Related Information Restricted - Contracts Restricted - Contracts The NWSO TA will arrange for Canadian military license plates for vehicles owned by Canada. The current vehicles and equipment at NWS locations that are available to the Contractor are detailed in Table 12-1. Submit monthly Vehicle and MSE Purchase Order Status Reports. The reports are to include a listing of all purchase orders for all repair and overhaul activity and spares procurement. The report is to detail, at a minimum: purchase order number; status; line#; item #; description; unit costs; unit of measurement; order quantity; line cost; quantity received; and total line cost. Reports are to be submitted by the 5th day of the month following the month being reported. As per 12.C.1.d, submit fuel truck certification reports. All reports are to be submitted no later than 30 November. establish and maintain GFE MSE PM program. Incorporate OEM requirements and technical service bulletins. GFE MSE PM program to be reviewed and updated at a minimum annually, or more frequently as warranted. VEHICLES AND MOBILE SUPPORT EQUIPMENT 12.G 2013-03-14 12.F.12 2013-09-20 12.F.11 2012-09-20 12.F.10 Line Item NWS Section 12 Estimated Qty 12 reports annually. An annual report for each fuel truck listed in Table 12-1. 1 plan. Performance Standard Page 136 of 219 All reports submitted as required in Related Information. All reports are submitted by 30 November. Plan in place and reviewed and updated at a minimum annually. SOR Restricted - Contracts Readiness-Normal-VHF Radios: Continuous VHF guard and G/A/G radio communications channels from LRR sites and VHF G/A/G radio communications from Type I SRR sites to the CADS demarcation point (CDF) at the performance standard as specified in this SOW. Restoral of LRR VHF G/A/G radio communications specified above occurs within 72 hours. Ensure that restoral of Type I SRR VHF Tactical G/A/G radio communications specified above occurs at the next site visit, whether it is preventive maintenance, corrective maintenance or an opportunity visit where space on the aircraft allows for the presence of necessary technical personnel, parts, materials, tools or test equipment; unless the adjacent site's VHF radio is also unserviceable, in which case, one of the affected VHF radios will be restored within 72 hours. Readiness-Normal-UHF Radios: Continuous UHF G/A/G radio communications to the CADS demarcation point (CDF) at the performance standard as specified in this SOW. UHF G/A/G radio communications include LRRs Guard, Airborne Intercept Common Control (AICC) and one (1) channel of Tactical Radio and Type I SRR UHF Tactical Radio. Restoral for LRR UHF G/A/G radio communication specified above occurs within 72 hours. Ensure that restoral for Type I SRR UHF Tactical radio occurs at the next site visit, whether it is preventive maintenance, corrective maintenance or an opportunity visit where space on the aircraft allows for the presence of necessary technical personnel, parts, materials, tools or test equipment; unless the adjacent site's Type I SRR UHF Tactical Radio is also unserviceable, in which case, one of the affected Type I SRR UHF Tactical Radios will be restored within 72 hours. Readiness-Normal-SRR: Continuous radar data from each NWS Short Range Radar (SRR) to the CADS demarcation point (CDF) at the performance standard as specified in this SOW. Restoral for interruption of SRR data occurs at the next site visit, whether it is preventive maintenance, corrective maintenance or an opportunity visit where space on the aircraft allows for the presence of necessary technical personnel, parts, materials, tools or test equipment; unless the adjacent site's radar is also unserviceable, in which case, one of the affected radars will be restored within 72 hours. Readiness-Normal-LRR: Continuous radar data from each NWS Long Range Radar (LRR) provided to the CADS demarcation point (CDF) at the performance standard as specified in this SOW. Restoral for interruption of LRR data occurs within 72 hours. 08, November, 2013 2013-03-14 13.A.1.b.iv 2013-03-14 13.A.1.b.iii 2013-03-14 13.A.1.b.ii 2013-03-14 13.A.1.b.i 2013-03-14 13.A.1.b Maintain all NWS sites in an operational status, providing radar data and G/A/G radio signals over government furnished communication circuits (satellite transponder) to the NWS Canadian Air Defence Sector (CADS) demarcation point. The CADS demarcation point shall be the Central Distribution Frame (CDF) in the Above Ground Complex at 22 Wing North Bay. Operational readiness "Readiness-Normal" is a normal level of readiness such that Prime Mission Equipment (PME) radar data and G/A/G radio communications are available to the CADS demarcation point (CDF) at the performance standard as specified in this SOW. Achieve PME outage restoral times as specified below. In cases where site preservation is at risk, provide an immediate response to ensure site preservation. Site restoral times are as follows: Provide all personnel and technical services required to manage, supervise and perform the operations and maintenance of the North Warning System (NWS) radar, communication and ancillary equipment. This work includes, but is not limited to, testing, on-site repair, technical training, configuration management, depot level maintenance and engineering, and engineering functions in support of all NWS radar, communication and ancillary systems to ensure that the defined performance standards and life expectancies of the systems are met. Reconfiguration, upgrade or modification of existing equipment or systems may be required from time to time, as directed by the NWSO TA. Ensure that all work performed conforms to Technical Manuals, Original equipment Manufacturers' (OEM) Directives and best commercial practices using applicable codes, regulations and acts. 2013-03-14 13.A.1.a Information and Qualifications Restricted - Contracts SCOPE OF WORK GENERAL REQUIREMENTS RADAR, COMMUNICATIONS & ANCILLARY SYS 13.A.1 2011-11-07 13.A Line Item NWS Section 13 Page 137 of 219 SOR Information and Qualifications Restricted - Contracts HOURS OF OPERATION 08, November, 2013 13.A.6 2012-05-18 13.A.5.b Currently, PMs are conducted as per Volume II of the PMP. Restricted - Contracts Site radar and communications equipment conditions will be identified by the latest LCMM data supplied per reference 15.A.3.d. The FPS-117/124 radars, the FPS117 Radome, and the GAG radios are US assets maintained by Canada. Depot support for the FPS-117 rests with the USAF at Hill AFB, the GAG radios depot support rests with USAF at Warner Robbins AFB, while depot support for the FPS-124 all depot ATE rests with Canada in North Bay. 13.A.5.a 2013-03-14 DESCRIPTION OF EXISTING CONDITIONS Ensure that employees are in possession of suitable clothing for operations at NWS Sites. Contractor personnel will not be permitted on government furnished aircraft without this clothing in their possession. Employees must have a special awareness of working in extreme climatic conditions and must be aware of Arctic wildlife (such as polar bears, wolves, etc.). Personal Protective Equipment (PPE) is the responsibility of the Contractor to provide to its employees. 13.A.5 2013-03-08 13.A.4.c 2011-07-11 13.A.4.b Provide training for RF radiation, electroshock, fall arrest, tower rescue, CPR training, first aid, Arctic survival, fire arms safety and access to appropriate Contractor supplied safety equipment as detailed in Section 7. In accordance with NFPA 1500, recognize the hazards inherent to the trade and working environment such as: (1) Long term effects of high noise levels; (2) Electrical shock; (3) HAZMAT substances (e.g. Jet A-1, glycol, etc.); (4) Powered and pressurize systems; (5) RF radiation; and (6) Working in confined spaces. 13.A.4.a 2013-03-14 SAFETY PROVISIONS Refer to Table 13-4 for an additional list of reference documentation. Volume II of the PM Program (G) REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the NWSO TA. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS Unless directed otherwise by NWSO TA, maintain all NWS sites in an operational status, providing radar data and G/A/G radio signals over government furnished communication circuits (satellite transponder) to the NWS Canadian Air Defence Sector (CADS) demarcation point. RADAR, COMMUNICATIONS & ANCILLARY SYS 13.A.4 2013-03-08 13.A.3.b 2012-09-20 13.A.3.a 2013-09-05 13.A.3 2013-10-23 13.A.2.a 2012-06-18 13.A.2 2013-09-05 13.A.1.c Line Item NWS Section 13 Page 138 of 219 SOR Information and Qualifications Restricted - Contracts All Contractor personnel working at all NWS locations must be First Aid Level C trained and have a valid CPR certification within the past 12 months. First Aid and CPR certification shall remain current throughout the contract. 13.B.1.a Restricted - Contracts Minimum qualifications skills for Contractor personnel performing second line maintenance are: (1) successful completion of a two-year Community College Electronics Engineering Technician program or post-secondary certifications or Military Equivalent (QL5) and five years related job experience in maintaining complex electronic systems; Minimum qualifications skills for Contractor personnel performing first line maintenance are: (1) successful completion of a two-year Community College Electronics Engineering technician program or post-secondary certifications or military equivalent (QL5) and two years related job experience in maintaining complex electronic systems; (2) ability to read and comprehend technical and administrative instructions written in English; (3) ability to use common electronic test equipment; and (4) successful completion of appropriate NWS equipment specialty training. Minimum skill levels for Contractor work involving system programming analysis are: (1) bachelor degree in computer science; and (2) five years of progressively more complex systems design and programming experience. Or (1) diploma in computer science; and (2) eight years of progressively more complex systems design and programming experience. Minimum skill levels for Contractor work involving computer systems programming are: (1) at a minimum, a post-secondary certificate, diploma or degree in computer science; and (2) two years of progressively more complex systems design and programming experience. Or (1) five years of progressively more complex systems design and programming experience; Minimum skill levels for Contractor work involving electronics maintenance are: (1) successful completion of a two-year Community College Electronic Technician program or CF Military Equivalent (QL5); (2) successful completion of Depot equipment specialty training; (3) five years related job experience in maintaining complex electronic systems; (4) ability to read and comprehend technical and administrative instructions written in English; and (5) experience in the use of common and specialized electronic test and repair equipment. 08, November, 2013 2013-10-07 13.B.1.g 2013-09-23 13.B.1.f 2013-03-08 13.B.1.e 2013-03-14 13.B.1.d 2013-08-28 13.B.1.c 2013-08-28 13.B.1.b Minimum skill levels for Contractor work involving electrical engineering. (1) successful completion of a Bachelor Level University program in Electrical Engineering; (2) successful completion of Depot equipment specialty training; (3) five (5) years related (RF or Communications discipline) job experience in Electrical Engineering; (4) ability to read and comprehend technical and administrative instructions written in English; and (5) experience in the use of common and specialized electronic test and repair equipment. TRAINING & EXPERIENCE 13.B.1 2011-07-11 PERSONNEL QUALIFICATIONS All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. RADAR, COMMUNICATIONS & ANCILLARY SYS 13.B 2012-06-15 13.A.6.a Line Item NWS Section 13 Page 139 of 219 SOR Information and Qualifications Restricted - Contracts 08, November, 2013 Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. 13.B.2.a 2012-06-18 SECURITY Initial training for current AWOS System is conducted by Environment Canada and Coordinated by NWSO. Regenerative training will be the responsibility of the contractor and conducted at the discretion of the Contractor. the current Training is 10 days and has a max student capacity of 8 per course. Training course for encryption equipment is coordinated by NWSO and conducted at the CF School of Communications and Electronics in Kingston, ON. Training is mandatory before technicians perform any PM or CM activities. Current course is a 9 day training and a maximum capacity of 8 students. (2) ability to read and comprehend technical and administrative instructions written in English; (3) experience in the use of common and specialized electronic test equipment and tools; and (4) successful completion of NWS equipment specialty training. RADAR, COMMUNICATIONS & ANCILLARY SYS 13.B.2 2013-08-28 13.B.1.i 2013-08-28 13.B.1.h Line Item NWS Section 13 Page 140 of 219 SOR Operate and maintain equipment at Maintenance Support Facility and Operations Support facility. Implement a Preventive Maintenance (PM) Program for Radar, Communications and Ancillary equipment at all NWS sites. PREVENTIVE MAINTENANCE (PM) PERFORMANCE REQUIREMENTS Major Requirement Related Information Restricted - Contracts Restricted - Contracts Tables 13-2 and 13-3 refer. Operate and maintain equipment at the Maintenance Support Facility at the NWSSC and the Operations Control center at the NWSCC in accordance with Technical Orders (TOs), Original Equipment Manufacturer (OEM) specifications and NWSO TA approved procedures. Equipment at the Maintenance Support Facility is in direct support of the Depot functions, including the Communications System Test Bed (CSTB), Automatic Test Equipment (ATE) and equipment mock-ups. Use the Short Range Development (SRD) site to hot test repaired AN/FPS-124 radar parts and to develop and test new systems and components prior to field installation and use. Use the CSTB to hot test repaired LHCN parts and to test new components prior to field installation and use. Maintain installed SRD radar, communications and electronics equipment. PM standards are based on OEM recommendations, applicable TOs as listed in Table 13-4, predictive maintenance indicators and OEM standards. Provide all labour and material to implement an NWS PM Program as detailed in 15.F.12. Work is to be scheduled and implemented as part of the Five Year Operations & Sustainment Plan, as per Section 2.C.1.c. Specialties include: (a) AN/FPS-117 and AN/FPS-124 Radar; (b) G/A/G radio (UHF/VHF) and ancillary equipment; (c) Private Branch Exchange (PBX) Systems; (d) Long Haul Communications Network (LHCN); (e) Video Monitoring Network (VMN); (f) SCADA (g) PLC (CMS and RICC) (h)Automated Weather Observation System (AWOS); (i) Grounding and Lightening Protection Systems; (j) Public Address (PA) System; and (k) Radomes. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-03-14 13.C.1.b 2013-10-01 13.C.1.a 2011-06-27 13.C.1 2009-07-16 13.C Line Item NWS Section 13 Operation of 18 systems with 4 PM activities on each of the 18 systems annually. Implementation of 1 plan. Estimated Qty Page 141 of 219 PM tasks to be completed 100% of the time. No instances of deviation from PM standards. PM tasks to be completed during first visit 85% of the time. Remaining 15% of PM tasks to be completed on second visit 100% of the time. No instances of deviation from PM standards as defined in Volume II of the PM Program. Performance Standard SOR Perform or coordinate LUC 74 CM on failed and functionally degraded radar, communications and ancillary equipment at all NWS sites. CORRECTIVE MAINTENANCE Calibration of Automated Weather Observation System (AWOS) equipment. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Perform or coordinate LUC 74 CM on failed or functionally degraded AN/FPS-117 and AN/FPS-124 Radar, G/A/G radio ancillary equipment, VHF/UHF radios, PBX systems, LHCN, VMN, AWOS, grounding and lightening protections system and PA System at all NWS sites. See Tables 13-2 and 13-3 for a complete listing of equipment. All USAF material for CM work will be provided as GSM and managed by the Contractor. All DND material and it's associated freight for CM work will be provided as IQ. All other costs for implementation of the CM work up to the CM Job Limit shall be borne by the Contractor. Ensure that CM work includes fault diagnosis, replacement of Line Replaceable Units (LRU) and Shop Repairable Units (SRU), resetting equipment, reloading software, alignment, adjustment and equipment testing. Perform repair activities as specified in applicable Maintenance Manuals or OEM recommendations as well as applicable regulations. All replacement parts must operate as original and must not create an increased risk to readiness normal or reduce the operating efficiency or life span of the equipment or system. Failure that involves immediate risk to operational readiness must be treated as an emergency and efforts to correct or mitigate these risks must be implemented immediately. For assets that cannot be repaired by the Contractor, coordinate and distribute the asset to the appropriate OEM or repair facility as determined by the Contractor for CM. After CM work has been completed, receive and evaluate condition status of repaired asset. Table 13-3 identifies applicable AWOS equipment. Check calibration of AWOS equipment to OEM specifications annually. Verify calibration in accordance with DAOD 8012-0 and DAOD 8012-1. Confirm calibration of sensors. Conduct annual meteorology inspection in accordance with DAOD 8012-0 and DAOD 8012-1 and produce reports as defined in 13.f.4. This should be done in conjunction with PM visits. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-11-08 13.C.2.a 2009-08-19 13.C.2 2013-10-17 13.C.1.c Line Item NWS Section 13 Estimated Qty See 14.C.2.a for a breakdown of combined Electronics and Facilities work orders. Zone 1= 7 sites, Zone 2= 3 sites, Zone 3= 4 site, Zone 4= 6 sites, Zone 5= 4 sites, North Bay= 1 site (Total 25 sites) Performance Standard Page 142 of 219 Not more than 60 CM work orders per Zone open longer than 4 months; Not more than 20 CM work orders per Zone open longer than 6 months; Not more than 3 CM work orders per site open longer than 6 months; No example of a CM work order open longer than 12 months. All AWOS equipment provides accurate data to Meteorological Services Canada (MSC) on a continuous basis. No instances where CM was not completed or delayed due to unavailability of parts under the Contractor's responsibility. No incidence of CM work orders older than 1 year. Restoral Time of LRR and SRR data will be as described in 13.A.1.b.i and 13.A.1.b.ii. Restoral Time of NWS UHF and VHFG/A/G Radios will be as described in 13.A.1.b.iii and 13.A.1.b.iv. No incidence of deviations from established OEM standards. No incidence of AWOS data being suppressed due to expired calibration period. SOR Perform Depot level maintenance and repair. Perform Emergency CM on failed and functionally degraded equipment and facilities that pose immediate risk to the mission, the environment and OH&S Major Requirement Related Information Restricted - Contracts Restricted - Contracts Perform Depot level maintenance and repair capabilities of LRUs/SRUs, with parts procured under FFP, software maintenance and system integration testing, to sustain the following NWS equipment and systems fully operational: (1) AN/FPS-124 radar (including software maintenance, modification, refinement and firmware); (2) On-site communications (including, but not limited to, SAVMS, PA system, PBX, PLC.); (3) LHCN; (4) NWSSC maintenance equipment; (5) Automated Test Equipment (ATE) hardware including Test Program Sets (TPS); (6) HVAC systems; (7) PGS; (8) Potable water systems; (9) Sewage systems; (10) fire systems; and (11) SCADA and associated site sensor systems. Perform Emergency CM as LUC 72 work orders on failed or functionally degraded equipment or systems to protect life, the environment and government property for AN/FPS-117 and AN/FPS-124 Radar, G/A/G radio ancillary equipment, VHF/UHF radios, PBX systems, LHCN, VMN, AWOS, grounding and lightening protections system and PA System at all NWS sites. See Tables 13-2 and 13-3 for a complete listing of equipment. Repair efforts should be continued until systems are operational or until risk has been mitigated allowing for further planning. Perform repair activities on equipment as specified in applicable Maintenance Manuals or OEM recommendations as well as applicable regulations. All replacement parts must operate as original and must not create an increased risk to the environment and health and safety of individuals or reduce the operating efficiency/life span of the equipment or system. All emergencies are to have an accompanying incident report applicable to the nature of the emergency as defined throughout this SOW (environmental, fire, significant etc.). Implement the Emergency Response Plan if warranted, as defined in Section 2.C.9.a RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-10-24 13.C.2.c 2013-08-28 13.C.2.b Line Item NWS Section 13 Estimated Qty 890 LRUs repaired per year. 4 ECRs concerning software maintenance are performed annually. Estimated 2,000 software engineering hrs and 4,500hrs for implementation annually. 2 emergency CM's per zone annually, plus 4 operational imperative CM's annually. Performance Standard Page 143 of 219 All software and firmware changes are performed in accordance with specified standards 100% of the time. No incidence of unscheduled outages as a result of improper software or firmware maintenance 100% of the time. No instance of unscheduled outage of PME due to unavailability of LRUs 100% of the time. No example of an emergency not being responded to immediately upon detection. SOR Maintain Firmware and Software Perform Depot Level Software/Hardware Engineering Depot Level System Sustainment Engineering Major Requirement Related Information Restricted - Contracts Restricted - Contracts Use AQAP 2210 as a guidance document for the development of a Software Project Quality Plan for each ECR requiring a software/firmware change in order to manage the maintenance and control of firmware and software for NWS equipment listed in section 13.C.2.c. The software/firmware change effort for a line of code includes requirement definition, code changes, version description document, preparation and implementation of the validation plan and version control acceptance. Edit existing software/firmware. Install upgrades, backups store master copy and one (1) duplicate in separate locations. See Table 13-1 for current list of Firmware/Software. Software support services to include, but not limited to, the control, maintenance, development, testing, reproduction, installation, and backup. Perform Depot level software/hardware engineering on electronic systems equipment either in-house, through OEM maintenance depots or other qualified organisation when applicable for those systems identified in section 13.C.2.c. Develop a Depot Level Engineering Support Plan using ISO 15288;2008 as a guidance document for all depot activities to include by not limited to the repair, fabrication, manufacture, rebuilding, assembly overhaul, modification, prototyping, refurbishment, test, analysis, repair-process design, in-service engineering, upgrades, painting and disposal of parts, assemblies, subassemblies, software components, or end items that require shop facilities, tooling, support equipment, and/or personnel of higher technical skills, or processes beyond the organizational level capability. Final acceptance of the associated work on approved ECRs will be by the NWSO TA per review of the each project's deliverables following the guidance of Section 15.C.2. In conjunction with LCMMs, perform system sustainment engineering efforts to monitor and correct operational sustainment problems, such as technology obsolescence, diminishing sources of piece parts, aging systems, reliability performance degradation, to prolong in-service life, modifications and support equipment obsolescence studies at depot level for systems identified in section 13.C.2.c. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-08-28 13.C.2.d.ii 2013-09-23 13.C.2.d.i 2013-08-28 13.C.2.d Line Item NWS Section 13 See Estimated Quantity for 13.C.2.d See Estimated Quantity for 13.C.2.d Approximately 11,000 man hours of software and hardware engineering per year. Estimated Qty Page 144 of 219 A plan must be developed and updated for each approved project 100% of the time. No instances of unscheduled outages as a result of improper software/firmware maintenance by the contractor. No instances of unscheduled outages due to engineering obsolescence sustainment issues not identified by the contractor. A least 90% of projects opened are completed within a 6 month period 100% of the time. Reference performance standard from section 15.C.1 Performance Standard SOR Coordinate maintenance, calibration and repair of government furnished electronic support equipment, including tools, test equipment and fixtures. Coordinate R&O activities for USAF furnished NWS AN/FPS-117 radar and G/A/G radio LRUs and sub-assemblies. Coordinate third party external R&O. Implement Frequency Management Plan. OTHER MAINTENANCE Utilize CPIN Program for USAF Software Perform Depot Level Change Management Major Requirement Related Information Restricted - Contracts Restricted - Contracts Government furnished test equipment and tools are calibrated and repaired at a separate government contracted calibration facility. Monitor and maintain the test equipment inventory to ensure that PM/CM requirements are met. Ensure that all test equipment is calibrated, repaired and available to ensure that PM/CM requirements are performed without delay. Rotate test equipment as required through the calibration facility, Maintenance, calibration and repair of test equipment carried out in accordance with Test Equipment Maintenance Plan at LI 13.F.8. Receive, evaluate condition status and distribution of assets for 11 FPS-117 radars and 157 G/A/G radios to the appropriate OEM or repair facility as determined by the USAF. Handling and transportation is covered under Section 8 in the SOW. Receive, evaluate condition status and distribute assets of any equipment not supported at the Maintenance Support Facility to the appropriate OEM or alternate repair facility as determined by the Contractor. Handling and transportation is covered under Section 8 in the SOW. Implement Frequency Management Plan, as described in Section 13.F.5. Maintain and update CPIN listing and associated deliverables for all USAF owned firmware and software. Provide a copy to the USAF TA in the NWSO. All software/firmware/hardware changes suggested by the contractor shall be submitted to the NWSO TA through the ECR process as described in Section 15.C.2. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-08-28 13.C.3.d 2013-03-14 13.C.3.c 2013-03-14 13.C.3.b 2012-02-15 13.C.3.a 2011-07-12 13.C.3 2013-03-14 13.C.2.d.iv 2013-03-14 13.C.2.d.iii Line Item NWS Section 13 Rotate 193 pieces of test equipment per year through the NWSSC per year and 230 pieces of test equipment through the LSSs per year. 216 LRUs per year. There is an average of 1732 transaction LRUs that pass through the NWSSC for shipping to other vendors per year. Estimated 5 changes annually. See Estimated Quantity for 13.C.2.d See Estimated Quantity for 13.C.2.d Estimated Qty Page 145 of 219 No instance of calibrated test equipment/tools being unavailable to conduct PM and CM. No PM or CM activities missed due to un-calibrated equipment. No incidence of non availability of USAF repaired parts attributable to the Contractor. All LRUs tested and inspected upon return from the repair facility 100% of the time. The Contractor properly managed/coordinated USAF external repair and overhaul (R&O) 100% of the time. No incidence of non availability of third party repaired parts attributable to the Contractor. All LRUs tested and inspected upon return from the repair facility 100% of the time. The Contractor properly managed/coordinated external repair and overhaul (R&O) 100% of the time. No example of changes not being implemented. No instance of not providing the labelling and associated documentation within 30 days of project acceptance by NWSO TA.100% of the time. 100% of the time. Performance Standard SOR Nil INDEFINITE QUANTITY (IQ) REQUIREMENTS Implement LUC 78 Minor Modifications projects required for TCTO's and tracked under LUC 78. 13.D.1 13.E 13.E.1.a 08, November, 2013 2013-08-28 WATCH KEEPING REQUIREMENTS Conduct radar, communications and ancillary equipment Technical Engineering Inspections. TECHNICAL ENGINEERING INSPECTIONS Implement Network Switching Plan. Assist, coordinate and support Government testing and investigations. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Implement LUC 78 Minor Modifications projects, to include Time Compliant Technical Orders (TCTO's). During inspections, site record drawings will be confirmed and redlined, in accordance with 2.C.3.b, (on site) as required and a copy will be left on site. Original drawings to be amended as per redline changes. Conduct Technical Engineering Inspections, including, but not limited to, grounding and bonding of radar, communications and ancillary equipment, tools and test equipment, work areas, technical documentation, parts (storage and packaging), safety (signage, PPE) and condition of equipment to ensure that electronic equipment performs as designed. Inspections are to be conducted based on the Technical Engineering Inspection Plan as per 13.F.1, and reports are to be submitted as per 13.F.2. Implement Network Switching Plan, as described in Section 13.F.3. QETE, Radar Evaluation Squadron (RADES) and other USAF agencies, for example, require support to enable completion of tests or investigations on NWS sites. Perform AN/FPS 124 target simulator tests for radar baseline efforts. 84 RADES performs radar baseline evaluations on all USAF radars every ten years. FPS-124 Simulator tests are performed on radars prior to 84 RADES evaluations. Conduct pre-baseline tests using government furnished test equipment. Conducting external tests requires 8 hours per site in the North, plus 20 hours of support in North Bay per year. RADAR, COMMUNICATIONS & ANCILLARY SYS 13.D 2013-10-08 13.C.4.a 2009-12-14 13.C.4 2012-04-13 13.C.3.f 2013-08-28 13.C.3.e Line Item NWS Section 13 Estimated Qty Estimated $100K for USAF directed radar modifications annually 10 LRRs annual, 3 LSS, annually and 18 SRRs, annually. SRD, every two years NWSCC and NWSSC, alternating years. Estimated 5 changes annually. 1 AN/FPS 117 site per year 5 AN/FPS 124 sites per year plus SRD 1 QETE investigation per year. Performance Standard Page 146 of 219 Minor modifications projects completed as per directed 100% of the time. Minor modifications and projects completed no later than FY of planned completion. No instance of Technical Engineering Inspection not being completed within the year scheduled. No example of changes not being implemented. AN/FPS-124 Target simulator for tested sites completed within 30 days of test flight. All other support to be completed within 30 days of request. SOR 08, November, 2013 2013-03-14 13.F.2 Produce annual Technical Engineering Inspection Reports. Produce annual Technical Engineering Inspection Plan. 13.F.1 2011-11-07 RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Perform PM and CM on Canadian Coastal Radars. Procure test equipment. Perform CM work on jobs in excess of the CM Job Limit. Implement Minor Modifications projects on Communication and Electronic Systems to be tracked under LUC 78. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Technical engineering inspections reports should detail all engineering related to radar, communications and ancillary equipment, including Grounding and Bonding of Radar, Communications and Ancillary equipment, tools and test equipment, work areas, technical documentation, parts (storage and packaging), safety (signage, PP&E, etc) and condition of equipment. All LRR and stand alone LSSs annually, SRR bi-annually and NWSSC & NWSCC in alternating years. Includes all technical engineering inspections related to radar, communications and ancillary equipment, including Grounding and Bonding of Radar, Communications and Ancillary equipment, tools and test equipment, work areas, technical documentation, parts (storage and packaging), safety (signage, PP&E, etc) and condition of equipment. Plan to include schedules. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Perform PM and CM on Canadian Coastal Radars. As requested by the NWSO TA, procure test equipment to replace that which is obsolete or BER. Perform CM work on jobs in excess of the CM Job Limit. Implement Minor Modification projects on Communication and Electronic Systems to be tracked under LUC 78. RADAR, COMMUNICATIONS & ANCILLARY SYS 13.F 2012-10-16 13.E.5 2012-10-16 13.E.4 2012-06-11 13.E.3 2012-07-17 13.E.2 2013-08-28 13.E.1.b Line Item NWS Section 13 10 LRRs annual, 3 LSS, annually and 18 SRRs, annually. SRD, every two years NWSCC and NWSSC, alternating years. 1 plan complete with schedule. Nothing additional. 4 Canadian Coastal Radar installations. Estimated $100k for Canadian Communications and Electronic Systems annually. Estimated Qty Page 147 of 219 All Inspection Reports to be delivered in soft copy within 20 working days of completion of inspection. The Technical Engineering Inspection Plan delivered in soft copy by 15 Jan of each current year. All jobs completed in accordance with the IQ request. PM and CM services to be provided as per the terms and conditions of the IQ project. No instance of exceeding the Job Limit without authorization. No instance of not completing the work within the timeframe negotiated with NWSO TA. Minor modifications projects completed as per directed 100% of the time. Minor modifications and projects completed no later than FY of planned completion. Performance Standard SOR Produce AWOS Meteorological Inspection Report. Produce and maintain Network Switching Plan. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Annual AWOS Meteorological Inspection Reports shall be prepared in accordance with DAOD 8012-1Meteorological and Oceanographic Products and Services Programme and available on-line in Contractor format for all 26 AWOS equipped sites. Annual AWOS Meteorological Inspection Reports shall be available on-line NLT 30 November of each year. The Network Switching Plan shall be updated and available on-line within 30 working days of any change. Network Switching Plan to include all NWS telephone (secure/not secure) and fax numbers and detail connectivity (interface control document) to Canadian Switched Network (CSN) and commercial access. The Network Switching Plan shall be prepared and available on-line in Contractor format and shall include All NWS telephone (secure/not secure) numbers; All fax numbers; A detailed connectivity (interface control document) to CSN and commercial access, Maintenance Personnel Skill Levels, Preventive Maintenance, Maintenance Responsibilities, Preventive Maintenance Plan, System definition, Characteristics of System and Subordinate Elements, GG Voice Switching, Traffic considerations, Ground-Air- Ground, Trunking Requirements, Transmission Plan and Orderwire system. Network switching plan for TCP/IP networks to include all TCP/IP networks located within the NWSCC, NWSSC, CMO and at all LRR/SRR sites. The Network Switching Plan shall be prepared and available on-line in Contractor format and shall include a detailed connectivity (interface control document0for all networks, Maintenance Personnel Skill Levels, Preventive Maintenance, Maintenance Responsibilities, Preventive Maintenance Plan, System definition and Characteristics of the System. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-10-25 13.F.4 2013-08-28 13.F.3 Line Item NWS Section 13 Estimated Qty Zone 1= 7 sites, Zone 2= 3 sites, Zone 3= 4 site, Zone 4= 6 sites, Zone 5= 4 sites, North Bay= 1 site (Total 25 sites); 1 report per site plus review of one DND report per zone. 5 updates per year. Performance Standard Page 148 of 219 All reports submitted by 30 November of each year. Network Switching Plan to be submitted 3 months after hand over date. Network Switching to be reviewed annually and updated within 30 days of any changes. Network Switching Plan to be accurate and complete 99% of the time. SOR Maintain the Frequency Management Plan. Major Requirement Related Information Restricted - Contracts Restricted - Contracts This document establishes guidelines of the management of the North Warning System (NWS) frequency spectrum. The radio spectrum includes all Radar, Radio, Long Haul Communications Network (LHCN) and Ground-Air-Ground (GAG) operational frequencies. The spectrum is managed under the policy and procedures stated in the National Defence publication "Management of the Radio Spectrum (DNDP 35)". This document provides a system level view of the Radio Frequency (RF) Plan developed for the North Warning System (NWS) Radar and Communications System. It considers the Radar and Radio equipment required and the topics that pertinent to the detailed frequency plans and allocations. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-03-14 13.F.5 Line Item NWS Section 13 Estimated Qty Update as required, approximately 5 per year. Performance Standard Page 149 of 219 Frequency Management Plan to be submitted 3 months after hand over date. Frequency Management Plan to be reviewed annually and updated within 30 days of any change. Frequency Management Plan to be accurate and complete 99% of the time. Changes updated within 30 days of a change notice 100% of the time. SOR Produce and maintain Depot Maintenance Plan. Major Requirement Related Information Restricted - Contracts Restricted - Contracts The Depot Maintenance Plan shall describe in detail the Contractor's method of managing and performing repair and overhaul on all equipment for which it has been authorized. All repairs shall conform to instructions in D-02-002-003/SG-000 "Standard for Repair and Overhaul of Ground Radar, Navigation Aids and Ancillary Equipment by Civilian Contractors". The Depot Maintenance Plan shall detail the functional areas of the NWSSC repair and overhaul activity and describe, but not limited to: a. Procedures for determining and assigning repair priorities for each repairable item received at the NWSSC; b. Methods for marking and identifying repairable items as they are cycled through the NWSSC; c. Methods of identifying all repairable items: 1) on hand at the NWSSC awaiting repair; 2) on hand at the NWSSC in process of being repaired; 3) on hand at the NWSSC awaiting repair pending receipt of repair parts; 4) on hand, repaired, awaiting serviceability verification; 5) on hand, repaired, serviceability verified, awaiting shipment; 6) shipped; 7) transitioned through the NWSSC and forwarded to an "Outside Repair Agency" (ORA); and 8) received from ORA repair and on hand at the NWSSC. d. Means of identifying and tracking items modified by the NWSSC or ORA; e. Means of tracking piece part consumption; f. Accountability of piece part usage and labour required to return a repairable item to a fully serviceable state; g. Functional description of the "elements" of the repair and overhaul process i.e. receipt/cleaning/fault analysis/component replacement/serviceability check/quality control; h. Stages of Quality Control throughout the repair process; i. Subcontracting process for "Outside Repair Agency" repair; and j. A repair and test scheme for each repairable item. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-09-23 13.F.6 Line Item NWS Section 13 Estimated Qty Updated when changes occur. Approximately 5 times per year. Performance Standard Page 150 of 219 The plan to be reviewed annually, maintained current, and adhered to 100% of the time. All noted changes, errors and/or deficiencies to be rectified within 5 business days 100% of the time. SOR NWSSC Repair Summary Report Produce and maintain Depot Maintenance Reports. Major Requirement Related Information Restricted - Contracts Restricted - Contracts The information defined by the content above shall be capable of being sorted according to repairable type, critical piece parts for each type of repairables and provide a consumed/remaining status for common piece part spares as defined by the NWSO request. Format shall be tabular in nature with the 1st column determined by the sort requested. For all types of repairables include the following information: a. Status of common repair piece part spares; b. Status of Accountable Advance (AA) spares; and c. Recommendations. The Report shall be prepared and available on-line quarterly in Contractor format. The Contractor shall provide the following information on all equipment cycled through the NWSSC or ORA for repair, overhaul or modification. For each type of repairable, the Report shall include: a. NSN or OEM part number; b. Parent (next higher) assembly; c. Number of corrective actions on this type of repairable; d. Total number of man hours expended on this type of repairable; e. Average number of man hours expended on this type of repairable; f. Average turn-around time on this type of repairable (excluding transportation); and g. Status of unique piece parts for this type of repairable (critical items): (1)number and types consumed; and (2)number and types remaining in stock. The Depot Maintenance Report shall be prepared and available on-line in Contractor format. The following four (4) Depot Maintenance Reports shall be included as part of the Depot Maintenance Plan: a. NWSSC Repair Summary Report; b. NWSSC Repair and Overhaul Report; c. Non-NWSSC Repairable Repair and Overhaul Vendors List; and d. Software Maintenance Summary Report. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-08-28 13.F.7.a 2013-03-14 13.F.7 Line Item NWS Section 13 Estimated Qty 1 report per Quarter As per 13.F.7.a through 13.F.7.e Performance Standard Page 151 of 219 In accordance with the performance Standard at 13.F.7. Available online no later than 15 working days after the end of each quarter. All reports to be complete and accurate. SOR NWSSC Repair and Overhaul Report Non-NWSSC Repairable Repair and Overhaul Vendors List Major Requirement Related Information Restricted - Contracts Restricted - Contracts The Report shall be prepared and made available on-line quarterly in Contractor format. The Report shall provide the following information on all items processed through the NWSSC or through an "Outside Repair Agency" (ORA) quarter: a. NSN or OEM part number; b. Serial number (where applicable); c. Parent (next higher) assembly; d. Present status (i.e. return to service, spare, beyond economical repair (BER),under repair, awaiting parts, forwarded to ORA, etc); e. Modification status (i.e. mods up-to-date; if mods installed, by whom? NWSSC or ORA, mod recorded and mod label affixed); f. Present location of part (i.e. depot stock, LSS stock, on repair line, at ORA, installed at (site)); g. Labour time to repair; and h. Component(s) consumed to effect repair (N/A ORA repair). Non-NWSSC Repairable Repair and Overhaul Vendors List The Report shall be prepared and made available on-line quarterly in Contractor format. The Report shall provide a summary listing of all repair and overhaul vendors maintaining equipment beyond the capabilities of the NWSSC. The Report shall: a. Identify components of the AN/FPS-124 UAR, Weather Communication Network (WCN) and the PGS controller which cannot be repaired at the MWSSC; b. Identify repair and overhaul vendors for each component identified in a; and c. Provide estimated vendor repair time for each component identified in a. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-08-28 13.F.7.c 2013-09-23 13.F.7.b Line Item NWS Section 13 1 report per Quarter 1 report per Quarter Estimated Qty Page 152 of 219 In accordance with the performance Standard at 13.F.7. In accordance with the performance Standard at 13.F.7. Performance Standard SOR Software Maintenance Summary Report Major Requirement Related Information Restricted - Contracts Restricted - Contracts a. Prioritized list of Computer Program Configuration Items (CPCIs) being modified at the NWSSC or other agencies. It shall identify and describe the affected system/version/sub-version with a brief description of the software maintenance performed on each CPCI; b. The location where the CPCI modification took/will take place; c. Name, designation, and telephone number of the person responsible for each CPCI modification completed; d. Completion percentage for each CPCI authorized for modification; e. The mount of time spent or to be spent on each modification and combined total time spent; f. The start date, completion date or estimated completion date for each CPCI modification; g. The number of lines of code changed or estimated to be changed for each CPCI modification; h. The total man hours expended for each CPCI and a combined man hour total; and i. Recommendations to improve software maintenance activities (test equipment, procedures). The Report shall be prepared and available on-line annually in Contractor format. The Report is a summary of software maintenance activities performed at the NWSSC or at outside agencies. The Software Maintenance Summary Report shall include: RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-09-23 13.F.7.d Line Item NWS Section 13 Estimated Qty 1 report per year Performance Standard Page 153 of 219 In accordance with the performance Standard at 13.F.7. SOR Obsolescence Sustainment Engineering Reports Major Requirement Related Information Restricted - Contracts Restricted - Contracts Sustainment Engineering Reports shall be prepared quarterly and available on-line in contractor format and at a minimum include: a. NSN or OEM part number; b. Serial number (where applicable); c. Parent (next higher) assembly; d. Present status (i.e. return to service, spare, beyond economical repair (BER),under repair, awaiting parts, forwarded to ORA, etc); e. Modification status (i.e. mods up-to-date and mod label affixed); f. present location of part (i.e. depot stock, LSS stock, on repair line, at ORA, installed at (site)); and g. The sustainment issue; (1)Failure history; (2)Description: Common LRU/SRU nomenclature; (3)Quantity: Number of units installed per SRR; (4)Operational Units: Number of units installed across the NWS; (5)Spares: Number of spares on hand; (6)Sparing Level: A calculation of the number of spares compared to the number of installed units; (7)Percentage: Percentage of fielded units that have failed; (8)Annual Avg: The annual failure rate average; (9)MTBF: Mean Time Between Failure (in units of 1E6, or 1,000,000 hours); and (10)Spares/Annual Avg: A calculation of the length of time that the NWS system can remain operational before failures would begin to cause mission capability problems (assuming no repair source). This calculation is an attempt to profile the worst case life expectancy. This calculation takes into consideration the sparing level and failure rate (a hypothetical time to depletion). It should be stressed that this number is a projection based on the assumption that the failure rates will remain constant. This assumption may not be correct. Therefore, these numbers are an indicator of, not a predictor of end of life estimates. In addition, this number provides a common reference point to compare sustainment issues facing each item. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-09-23 13.F.7.e Line Item NWS Section 13 Estimated Qty 1 report per Quarter Performance Standard Page 154 of 219 In accordance with the performance Standard at 13.F.7. SOR Produce and maintain Test Equipment Reports. Produce and maintain Test Equipment Maintenance Plan. Major Requirement Related Information Restricted - Contracts Restricted - Contracts The Test Equipment Maintenance Report shall be prepared and available on-line in Contractor format. The following four (4) Test Equipment Maintenance Reports shall be included as part of the Test Equipment Maintenance Plan as described in 13.F.8: a. Test Equipment Master List; b. Test Equipment Calibration Report; c. Test Equipment Calibration Non-Compliance Report; and d. Test Equipment Repair Report. The Test Equipment Maintenance Plan shall be prepared and made available on-line in Contractor format. The Plan shall describe in detail the Contractor's method of calibrating or having calibrated, and of repairing or having repaired, all test equipment. The Plan shall include: a. Responsibilities of Contractor personnel for test equipment calibration at all NWS facilities; b. Method of authorizing test equipment/instruments for all sites and facilities; c. Facilities to be used for repair of test equipment; d. Facilities to be used for various levels of calibration; e. Procedures for transporting test equipment to/from calibration or repair facilities; f. Procedures for rotating spare test equipment to ensure that each site has full complement of authorized test equipment at all times; and g. Documentation such as labels, forms, and messages (with instructions for completion of each) to control and record the location and status of all test equipment. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-09-23 13.F.9 2013-09-30 13.F.8 Line Item NWS Section 13 Estimated Qty As per 13.F.9.a through 13.F.9.d 1 Plan, updated when changes occur. Estimated at 20 changes to the plan per year. Performance Standard Page 155 of 219 Available online within 15 working days after the end of each quarter. All reports to be complete and accurate. The Plan to be reviewed annually, maintained current, adhered to and amendments issued for acceptance within 30 working days and changes incorporated and disseminated 100% of the time. All noted errors and/or deficiencies rectified within 5 business days 100% of the time. SOR Test Equipment Calibration Non-Compliance Report Test Equipment Calibration Report Test Equipment Master List; Major Requirement Related Information Restricted - Contracts Restricted - Contracts The Report shall be prepared and made available on-line quarterly in Contractor format. The Report shall provide a summary of test equipment items not calibrated in accordance with the schedule of requirements of the Test Equipment Maintenance Plan. The Report shall include: a. Equipment nomenclature; b. Equipment model; c. Equipment serial number; d. Date calibration due; e. Calibration facility; f. Date calibration rescheduled; and g. Reason for non-compliance. The Report shall be prepared and made available on-line quarterly in Contractor format. The Report shall document calibration of test equipment for which the Contractor is responsible. The Report shall include the following: a. Equipment nomenclature; b. Equipment model; c. Equipment serial number; d. Date of calibration; e. Calibration facility; f. Date next calibration due; and g. Location (after calibration). Test Equipment Master List shall be organized by NSN and by Site/Location. The List shall be prepared and made available on-line quarterly in Contractor format. The Contractor shall provide a Master List of all Test Equipment for which the Contractor is responsible. The List shall include the following: a. Site; b. NSN; c. Nomenclature; d. Serial number; e. Calibration interval; f. Date of last calibration; and g. Date next calibration due. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-08-28 13.F.9.c 2013-08-28 13.F.9.b 2013-08-28 13.F.9.a Line Item NWS Section 13 Estimated Qty 1 report per Quarter 1 report per Quarter 1 report per Quarter Performance Standard Page 156 of 219 In accordance with the performance Standard at 13.F.9. In accordance with the performance Standard at 13.F.9. In accordance with the performance Standard at 13.F.9. SOR Produce and maintain a Depot Level Engineering Support Plan Produce and maintain Software Project Quality Plan Software Maintenance Plan Produce and maintain CPIN Documentation Test Equipment Repair Report. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Using ISO 15288:2008 as the guidance document produce and maintain a support plan as described in section 13.C.2.c.2. Review the plan each year to accommodate any changes defined. Utilizing AQAP 2210 as a reference, create and maintain a Software Project Quality Plan that covers all systems referenced in Section 13.C.2.c. Utilizing AQAP 2210 as a reference, create and maintain a Software Maintenance Plan that covers all systems referenced in Section 13.C.2.c. Produce and submit a copy of CPIN software/firmware package to the NWSO USAF TA. The Report shall be prepared and made available on-line quarterly in Contractor format. The Report is a summary of repairs to NWS test equipment. The Report shall include: a. Equipment nomenclature; b. Equipment model; c. Equipment serial number; d. Date sent for repair; e. Repair facility; and f. Date received from repair facility. RADAR, COMMUNICATIONS & ANCILLARY SYS 08, November, 2013 2013-09-30 13.F.13 2013-10-30 13.F.12 2013-09-30 13.F.11 2013-03-14 13.F.10 2013-08-28 13.F.9.d Line Item NWS Section 13 Estimated Qty 1 Plan, updated when changes occur. Estimated 30 changes to the plan year. 30 software projects per year, each requiring a unique plan. 1 Plan, updated when changes occur. Estimated at 5 changes to the plan per year. 10 packages per year 1 report per Quarter Performance Standard Page 157 of 219 The Plan to be reviewed annually, maintained current, adhered to and amendments issued for acceptance as necessary and changes incorporated and disseminated 100% of the time. The Plan to be accurate and complete with no more than 10 errors identified during inspection at least 95% of the time. All noted errors and/or deficiencies rectified within 5 business days 100% of the time. Initial plan to be submitted as part of the ECR 100% of the time, The plan is to be completed within 30 days after final acceptance of software change by Canada 100% of the time. The Plan to be reviewed annually, maintained current, adhered to and amendments issued for acceptance as necessary and changes incorporated and disseminated 100% of the time. The Plan to be accurate and complete with no more than 10 errors identified during inspection at least 95% of the time. All noted errors and/or deficiencies rectified within 5 business days 100% of the time. No instance of not providing the CPIN package within 30 days after NWSO TA acceptance. In accordance with the performance Standard at 13.F.9. SOR 08, November, 2013 2012-06-14 13.G.1.a Utilize Government issued spares to repair Radar and G/A/G radios. GOVERNMENT FURNISHED 13.G.1 2009-11-05 MATERIALS, EQUIPMENT AND FACILITIES Major Requirement Related Information Restricted - Contracts Restricted - Contracts It is the Contractor's responsibility to identify and maintain quantities and pre-position spares to achieve 96% availability. Spares quantities require NWSO TA approval. RADAR, COMMUNICATIONS & ANCILLARY SYS 13.G Line Item NWS Section 13 See Section 8 for details Estimated Qty Page 158 of 219 96% Availability achieved. Performance Standard SOR Information and Qualifications Restricted - Contracts NFPA 14 - Standard for the Installation of Standpipe and Hose Systems (G) NFPA 13 - Standard for the Installation of Sprinkler Systems (M) NFPA 12 - Standard on Carbon Dioxide Extinguishing Systems (M) NWS Site Plans and Site historical Data (M) MOU Between DND and the Hamlet of Hall Beach (M) Canada Water Act (M) Volume I of the PM Program (G) Guidance For Drinking Water In Areas of Federal Jurisdiction (M) ASTM E2018 - Property Condition Assessment Process (G) Guidelines for Canadian Drinking Water Quality. (M) Restricted - Contracts REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. Note: All references are the latest edition of the specified code and regulation. When any discrepancy exists between any publication, the most stringent requirement will be followed unless written authority is granted by Canada. For definition of terms see ANNEX I of the RFP. DEFINITIONS Provide all personnel and technical services required to manage, supervise and perform inspections, testing, monitoring, operation, maintenance and repair activities on Buildings, Structures, Lands and Grounds; Heating, Ventilation and Air Conditioning; Power Generating Systems; Electrical Systems; Bulk Fuel Systems; Potable Water Systems; Waste Water Systems; and Active and Passive Fire Protection Systems. While managing the noted infrastructure and systems the Contractor will be employing methods and techniques designed to provide the most efficient operation, obtain the highest practical operating reliability, conserve energy, minimize financial resource requirements in a safe conscious manner. SCOPE OF WORK GENERAL REQUIREMENTS FACILITIES MANAGEMENT 08, November, 2013 2013-08-27 14.A.3.j 2013-03-15 14.A.3.i 2012-05-18 14.A.3.h 2012-09-07 14.A.3.g 2013-08-29 14.A.3.f 2011-11-07 14.A.3.e 2012-05-18 14.A.3.d 2012-05-18 14.A.3.c 2009-11-20 14.A.3.b 2011-11-07 14.A.3.a 2013-03-15 14.A.3 2013-10-23 14.A.2.a 2012-06-18 14.A.2 2013-03-15 14.A.1.a 2011-07-15 14.A.1 2012-02-13 14.A Line Item NWS Section 14 Page 159 of 219 SOR Restricted - Contracts Information and Qualifications Restricted - Contracts NFPA 720 - Standard for the Installation of Carbon Monoxide (CO) Detection and Warning Equipment (M) NFPA 80 - Standard for Fire Doors and Other Opening Protectives (M) NFPA 10 - Standard for Portable Fire Extinguishers (M) National Fire Code Of Canada (M) Canadian Electrical Code (M) National Building Code Of Canada (M) Tank Inspection Report Templates - Vertical & Horizontal (G) Long Term Maintenance Plan for NWS DEGS (G) American Petroleum Institute Standards for Inspection and Repair of Fuel Tanks (M) Historical POL tank inspection reports. (G) NFPA 2001 - Standard on Clean Agent Fire Extinguishing Systems (M) NFPA 750 - Standard on Water Mist Fire Protection Systems (M) NFPA 170 - Standard for Fire Safety and Emergency Symbols (G) NFPA 96 - Standard for Ventilation Control and Fire Protection of Commercial Cooking Operations (M) NFPA 30 - Flammable and Combustible Liquids Code (M) NFPA 25 - Standard for the Inspection, Testing, and Maintenance of Water-Based Fire Protection Systems (M) NFPA 20 - Standard for the Installation of Stationary Pumps for Fire Protection (M) NFPA 17A - Standard for Wet Chemical Extinguishing Systems (M) NFPA 17 - Standard for Dry Chemical Extinguishing Systems (M) NFPA 15 - Standard for Water Spray Fixed Systems for Fire Protection (G) FACILITIES MANAGEMENT 08, November, 2013 2012-05-18 14.A.3.zd 2013-08-27 14.A.3.zc 2013-08-27 14.A.3.zb 2012-05-18 14.A.3.za 2012-05-18 14.A.3.z 2012-05-18 14.A.3.y 2013-09-03 14.A.3.x 2012-09-21 14.A.3.w 2013-03-22 14.A.3.v 2013-10-22 14.A.3.u 2012-09-14 14.A.3.t 2012-05-18 14.A.3.s 2012-05-18 14.A.3.r 2012-05-18 14.A.3.q 2012-09-07 14.A.3.p 2012-05-18 14.A.3.o 2012-05-18 14.A.3.n 2012-05-18 14.A.3.m 2012-05-18 14.A.3.l 2012-05-18 14.A.3.k Line Item NWS Section 14 Page 160 of 219 SOR As per Section 2.A..4. 14.A.4.a TP 312 Aerodromes Standards and Recommended Practices (G) Storage Tank Systems for Petroleum Products and Allied Petroleum Products Regulations (SOR/2008-197) (M) Transport Canada Advisory Circular (AC) No. 300-004 for Unpaved Runway Surfaces (G) ULC S536 - Inspection & Testing of Fire Alarm Systems (M) ULC S524 - Standard for the Installation of Fire Alarm Systems (M) Drinking Water Safety Act (M) Guidelines for Effluent Quality and Waste Water Treatment of Federal Establishments (EPS 1-EC-76-1) (G) CSA C22.2 No 141 - Emergency Lighting Equipment (M) ULC S537 - Verification of Fire Alarm Systems (M) Historical Tower Inspection Reports (G) FOX-MAIN Beach Clean-Up Reference Map (M) PIN-MAIN Beach Clean-Up Reference Map (M) CFFM Waiver, Reference Number 7665-0, Dated 07 April 2009. SAFETY PROVISIONS 08, November, 2013 2011-07-12 14.A.5.b NWS airfields are "NOTAM closed" to the public. Restricted - Contracts Refer to Site plans, Site Historical Data and Facility Condition Assessment (2009) Survey and subsequent upgrades, for information regarding the various equipment at (36) SRRs, (9) LRRs, (3) LSSs, SRD and 2 main sites. 14.A.5.a 2011-06-30 DESCRIPTION OF EXISTING CONDITIONS 14.A.5 2011-11-18 Information and Qualifications Restricted - Contracts NFPA 1962 - Standard for the Care, Use, Inspection, Service Testing & Replacement Of Fire Hose, Couplings, Nozzles, and Fire Hose Appliances (M) FACILITIES MANAGEMENT 14.A.4 2013-10-30 14.A.3.zr 2013-09-24 14.A.3.zq 2013-09-24 14.A.3.zp 2013-08-27 14.A.3.zo 2013-08-27 14.A.3.zn 2013-03-22 14.A.3.zm 2013-03-22 14.A.3.zl 2013-08-27 14.A.3.zk 2013-08-27 14.A.3.zj 2013-08-29 14.A.3.zi 2012-10-09 14.A.3.zh 2012-10-09 14.A.3.zg 2012-05-23 14.A.3.zf 2013-08-27 14.A.3.ze Line Item NWS Section 14 Page 161 of 219 SOR Information and Qualifications Restricted - Contracts All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. 14.A.6.a Restricted - Contracts Within 6 months of assuming Care, Custody and Control of a site, the Contractor shall have all staff maintaining active Fire Alarm systems, voice communications systems and fire suppression releasing panels trained by a technician who is registered with the Canadian Fire Alarm Association (CFAA) as having successfully completed the "Fire Alarm Technology" program, having worked as an apprentice to a person who has been a CFAA registered technician for a period of not less than 1 year, and with at least 5 years of experience working primarily on fire alarm systems. This training is to be regenerative on a 5 year cycle. In addition, all contractor staff maintaining these systems must have successfully completed the following CFAA courses: 1. An Introduction to the Fire Detection and Alarm Industry; 2. Basic Electricity; Within 6 months of assuming Care, Custody and Control of a site fitted with a Clean Agent Suppression System, the Contractor shall have all staff maintaining these systems trained on site by the OEM, or the OEM's authorized designate. All OEM training is to be regenerative on a 5 year cycle. Within 6 months of assuming Care, Custody and Control of a site fitted with a Carbon Dioxide Fire Suppression System, the Contractor shall have all staff maintaining these systems trained on site by the OEM, or the OEM's authorized designate. All OEM training is to be regenerative on a 5 year cycle. Within 6 months of assuming Care, Custody and Control of a site fitted with a Kitchen Fire Suppression System, the Contractor shall have all staff maintaining these systems trained by the OEM, or the OEM's authorized designate. All OEM training is to be regenerative on a 5 year cycle. Within 6 months of assuming Care, Custody and Control of a site fitted with a Sprinkler System, Standpipe System or Fire Pump, the Contractor shall have all staff maintaining these systems trained on site by a person who is a Certified Sprinkler System Installer (Red Seal Interprovincial recognized) with at least 5 years of experience. Training is to be regenerative on a 5 year cycle. Maintenance and Repair Personnel working on or are involved in the Bulk Fuel Systems will have completed fuel handling courses and hazardous material training. All in accordance with Provincial/Territorial legislation. All technicians working on the NWS will have the prerequisite skills, qualifications, training and required Provincial or Territorial certification to efficiently and effectively perform the tasks to which they are assigned. Apprentices can be considered as an option if sufficient journeymen are available for supervision (1 for 1). 08, November, 2013 2013-03-18 14.B.1.h 2013-03-15 14.B.1.g 2013-03-15 14.B.1.f 2013-03-15 14.B.1.e 2013-03-15 14.B.1.d 2011-07-12 14.B.1.c 2011-11-29 14.B.1.b 2011-11-18 14.B.1.a All personnel working in a Northern Environment will possess the physical capabilities to perform their required duties with no restriction and having demonstrated that they are fully capable to understand and perform the tasks to which they are assigned. All in accordance with Provincial/Territorial legislation. TRAINING AND EXPERIENCE 14.B.1 2013-03-15 PERSONNEL QUALIFICATIONS 14.B 2011-11-18 HOURS OF OPERATION CAM-M, FOX-M and LAB-6 are supported from commercially operated airports and are not maintained by the contractor. An agreement is in place however allowing the contractor, with permission, to clear snow if deemed necessary. FACILITIES MANAGEMENT 14.A.6 2012-05-22 14.A.5.c Line Item NWS Section 14 Page 162 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY 4. Fire Alarm Systems. FACILITIES MANAGEMENT 08, November, 2013 2012-06-18 14.B.2.a 2012-06-18 14.B.2 Line Item NWS Section 14 Page 163 of 219 SOR Perform POL tank cleaning and inspection. 08, November, 2013 2013-11-08 14.C.1.b 2013-10-01 14.C.1.a Implement a Preventive Maintenance (PM) Program for equipment and systems in this Section at NWS installations (Main Sites, Northern Auxiliary Sites, East Coast Sites, SRR Sites and LSS's). PREVENTIVE MAINTENANCE (PM) 14.C.1 2011-06-27 PERFORMANCE REQUIREMENTS Major Requirement FACILITIES MANAGEMENT 14.C Line Item NWS Section 14 Restricted - Contracts Clean and inspect vertical POL tanks at a maximum every 5 years, or more frequently as required by the most recent tank inspection report. Clean and inspect horizontal POL tanks at a maximum every 10 years, or more frequently as required by the most recent tank inspection report. Inspection of all POL tanks is to be in accordance with reference 14.A.3.x. In all cases, POL tank inspection is to ensure compliance with STS Regulations. Repairs identified through inspections are subject to the CM Job Limit. Tank inspection reports are to be submitted as per Section 14.F.7. Provide all labour and material to implement Volume I of the PM Program as provided in Section 15.F.12. Work is to be scheduled and implemented as part of the Five Year Operations & Sustainment Plan, as per Section 2.C.1.c. A listing of all PM tasks shall be maintained on-line. Specialties include: Buildings, Structures, Lands and Grounds; Heating, Ventilation and Air Conditioning; Power Generating Systems; Electrical; Bulk Fuel; Potable Water; Waste Water; and Active and Passive Fire Protection Systems. Priority facilities systems is considered to be PGS, fire protection systems, fuel transfer systems and sleep mode equipment. Completion of PM work on priority facilities systems is to take precedence. PM shall be tracked as tasks in the NWS work management system. PM tasks not completed shall be recorded as exception, and included in the report detailed in Section 15.F.15. PM exceptions shall remain open, and shall be completed at the earliest opportunity. Related Information Restricted - Contracts Vertical tanks to be cleaned and inspected every 5 years, or as per the requirements of the latest inspection. Horizontal tanks are to be cleaned and inspected every 10 years. Number of tanks by site and by type are as per the latest Facilities Condition Assessment. As of 31 March 2012, a total of 96 horizontal tanks have been procured, and will be installed over time as per the FYO&SP. Implementation of 1 plan. Estimated Qty Page 164 of 219 Vertical tanks to be cleaned and inspected at a minimum every 5 years, or more frequently as per the latest tank inspection report. Horizontal tanks to be cleaned and inspected at a minimum every 10 years, or more frequently as per the latest tank inspection report. No instance of tanks exceeding either the 5 or 10 year cycle for LRRs and SRRs respectively. No example of a violation of the STS regulations due to required tank inspections not being performed. Complete 85% of the scheduled PM tasks within the quarter and the remainder by the following quarter. Performance Standard SOR Implement Long Term Maintenance Plan for NWS DEGS. Provide maintenance and minor repairs of airfield pavement at LAB 2. Implement Erosion Control and SNIC Plan. Implement Corrosion Protection Plan. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-10-23 14.C.1.f 2012-05-22 14.C.1.e 2013-09-05 14.C.1.d 2013-09-23 14.C.1.c Line Item NWS Section 14 Restricted - Contracts Bear all costs for implementation of a Long Term Maintenance Plan for NWS DEGS, as detailed in Section 14.F.8. Engine overhauls are not subject to the CM Job Limit, and no GSM shall be provided. Establish an annual DEG repair and overhaul program, based on the requirements of the plan, and integrate into the CY of the FYO&SP. Minor repairs may include cracks, surface breaks, heaves, settlements, joint spalls, surface scaling, joint sealing, deteriorated shoulders, pavement paint markings, drainage pipes, catch basins, culverts and ditches. Coordinate airfield repair schedule and emergency airfield repair work with contract air carrier at least 24 hours in advance of work initiation. Perform Erosion Control and SNIC duties in accordance with the plan detailed in Section 14.F.5. MSE available for this work is as detailed in Section 12. Ensure that gravel surfaces are maintained to a level required to support normal NWS operations. Implement site specific SNIC plans to allow for normal NWS operations in winter months and to mitigate erosion of gravel surfaces during the spring melt. Establish an annual program, based on the requirements of the plan, and integrate into the CY of the FYO&SP. Guarantee airfield, apron and roads at FOX-3 are serviceable to support the annual bulk fuel resupply in summer months. Coordinate airfield repair schedule and emergency airfield repair work with contract air carrier at least 24 hours in advance of work initiation. Implement Corrosion Protection Plan, as per Section 14.F.1. Establish an annual program, based on the requirements of the plan, and integrate into the CY of the FYO&SP. Related Information Restricted - Contracts Estimated Qty 36 SRR sites with 3 x Lister HL-6 engines; 1 SRD with 3 x Lister HL-6 engines; 3 LRR sites with 4 x Caterpillar 3406 engines; 4 LRR sites with 3 x Caterpillar 3406 engines; 1 LRR site with 3 x Caterpillar 3408 engines; 1 LRR site with 3 x Caterpillar 3412 engines; 1 LRR site with 1 x Caterpillar 3406 engine, 1 x Caterpillar 3408 engine and 3 x Caterpillar 3412 engines. 1 LRR site with engines TBD. 5 repairs per year. Gravel surfaces include roads, runways, aprons, building pads and related slopes, sealift access points, and other surfaces as described in the latest Baseline Study, and site reference drawings provided. An estimated 275 cubic meters used annually for each LRR site for general maintenance purposes. Implementation of 1 plan over 51 sites. Performance Standard Page 165 of 219 Annual DEG overhaul program is entered into the CY of the FYO&SP. No example of normal NWS operations impacted due to errors or omissions in the implementation of the CY program of the LTMP. Not more than 1 scheduled overhaul not happening in the current year. No instance of disruption of flying operations as result of a failure to maintain or repair the airfield. CY of FYO&SP to have activities related to erosion control. No example of normal NWS operations impacted due to errors or omissions in the Erosion Control and SNIC Plan. CY of FYO&SP to have some activities related to corrosion prevention. No example of a violation of the STS Regulations related to errors or omissions in the Corrosion Protection Plan, or implementation of the annual program as part of CY activities in the FYO&SP. SOR Perform PM tasks on water based fire suppression systems including fire pumps. Maintain certification of fire protection system cylinders. Implement NWS Gravel Plan. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-08-28 14.C.1.i 2012-10-17 14.C.1.h 2013-11-08 14.C.1.g Line Item NWS Section 14 Restricted - Contracts PM tasks to be performed in accordance with the NFCC and NFPA 25. All PM tasks, up to and including quarterly PM tasks on water based fire suppression systems including fire pumps, to be performed by a journeyman who meets the requirements of 14.B.1.d. All other PM tasks to be performed by a Certified Sprinkler System Installer (Red Seal Interprovincial recognized) with a minimum of 5 years of experience. Submit water based fire suppression system PM reports as per 14.F.9. Maintain certification of fire protection system cylinders. Ensure that testing and certification of cylinders is completed for all types of gases and or clean agents in service on the NWS as required by relevant NFPA standards. Discharge of cylinders prior to shipment for testing only to be performed by OEM or OEM's authorized designate. Implement NWS Gravel Plan, as per Section 14.F.4. Use government furnished gravel crushers to provide gravel for maintenance as detailed in 14.C.1.d. Establish an annual program, based on the requirements of the plan, and integrate into the CY of the FYO&SP. Forecast CY+1 and CY+2 requirements to determine movement of crushers by sealift. Gravel to be crushed in accordance with Transport Canada Advisory Circular (AC) No. 300-004 standards for gravel roads and airfields. Identification of gravel sources will be IQ as per 14.E.5. Related Information Restricted - Contracts Water based fire suppression systems including fire pumps at BAF-3, LAB-2 and LAB-6. Commissioning dates for all three sites approximately 1988. 5 year PMI last completed 2011. 20 year PMI is pending. CO2 cylinders by site, type and date of last test as follows: BAR-2: 31 x 75 lbs, last tested in 2005; PIN-MAIN: 57 x 100lbs, last tested in 2006; CAM-MAIN: 57 x 100lbs, last tested in 2006; CAM-3: 31 x 75 lbs, last tested in 2005; FOX-MAIN: 145 x 100 lbs, last tested in 2007; FOX-3: 31 x 75 lbs, last tested in 2005; DYE-MAIN: 46 x 75 lbs, last tested in 2007. Minimum estimated quantity of gravel per site is as per 14.C.1.d. Amount of gravel to be crushed per site is as determined by the Contractor based on annual requirements and movement of the crushers as per the Contractor's plan. Estimated Qty Page 166 of 219 Contractor to demonstrate 100% compliance with the noted standards. No example of fire protection system cylinders in service without required testing and certification. No instance of adequate gravel stockpile not being available to meet the requirements of 14.C.1.d. Performance Standard SOR Perform PM tasks on clean agent fire suppression systems. Perform PM tasks on carbon dioxide fire suppression systems. Perform PM tasks on kitchen fire suppression systems. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-08-28 14.C.1.l 2013-08-28 14.C.1.k 2013-08-28 14.C.1.j Line Item NWS Section 14 Restricted - Contracts PM tasks to be performed in accordance with the NFCC and NFPA 2001. All PM tasks up to and including quarterly PM tasks on clean agent fire suppression systems to be performed by a journeyman who meets the requirements of 14.B.1.g. All PM tasks greater than quarterly at all LRR sites and a minimum of two (2) SRR sites per zone, on a rotational basis, annually are to be performed by a person who is qualified to manufacturer's requirements, is an employee of a company which is certified by Underwriters' Laboratory of Canada (ULC) to the appropriate service category for this type of suppression agent, and who has a minimum of 5 years of experience. At the remaining SRR sites, all other PM tasks greater than quarterly are to be performed by a journeyman who meets the requirements of 14.B.1.g. Submit clean agent fire suppression system PM reports as per 14.F.9. PM tasks to be performed in accordance with the NFCC and NFPA 12. All PM tasks up to and including quarterly PMIs on carbon dioxide fire suppression systems to be performed by a journeyman who meets the requirements of 14.B.1.f. All other PM tasks to be performed by the OEM, or by an OEM authorized representative. Submit carbon dioxide fire suppression system PM reports as per 14.F.9. PM tasks to be performed in accordance with the NFCC, NFPA 17, NFPA 17A, and NFPA 96. All PM tasks up to and including quarterly PM tasks on kitchen fire suppression systems to be performed by a journeyman who meets the requirements of 14.B.1.e. All other PM tasks to be performed by the OEM or by an OEM authorized representative. Submit kitchen fire suppression system PM reports as per 14.F.9. Related Information Restricted - Contracts Estimated Qty Clean agent fire suppression systems are at all NWS sites. Carbon dioxide fire suppression systems are located at BAR-2, PIN-MAIN, CAM-MAIN, CAM-3, FOX-MAIN, FOX-3 and DYE-MAIN. Kitchen fire suppression systems at BAR-2, PIN-MAIN, CAM-MAIN, CAM-3, FOX-MAIN, FOX-3, DYE-MAIN, BAF-3, LAB-2 and LAB-6. Performance Standard Page 167 of 219 Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with noted standards. SOR Perform annual beach clean-up at PIN-MAIN and FOX-MAIN. Perform PM tasks on all emergency lighting systems. Perform PM tasks on all passive fire protection systems. Perform PM tasks on all portable fire extinguishers. Perform PM tasks on fire alarm systems, voice communication systems and fire suppression releasing panels. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2012-10-08 14.C.1.q 2013-08-28 14.C.1.p 2013-08-28 14.C.1.o 2013-08-28 14.C.1.n 2013-08-29 14.C.1.m Line Item NWS Section 14 Restricted - Contracts Perform annual beach clean-up at PIN-MAIN and FOX-MAIN to remove debris deposited due to winter ice scouring action. Areas to be inspected and cleaned as per maps 1 and 2. Dispose of waste collected as per the requirements detailed in Section 16. PM tasks to be performed in accordance with the NFCC and CSA C22.2 No 141. Submit emergency lighting system PM reports as per 14.F.9. PM tasks to be performed in accordance with the NFCC and NFPA 80. At a minimum, exercise fire doors to ensure proper operation and inspect the integrity of fire breaks. Submit passive fire protection system PM reports as per 14.F.9. PM tasks to be performed in accordance with the NFCC and NFPA 10. Ensure annual certification of all portable extinguishers is performed by the OEM, or by an OEM authorized representative. Submit portable fire extinguisher PM reports as per 14.F.9 PM tasks to be performed in accordance with the NFCC and ULC S536. All PM tasks up to and including quarterly PM tasks (quarterly PM tasks to include the monthly) on fire alarm, voice communications systems and fire suppression releasing panels are to be performed by a journeyman who meets the requirements of 14.B.1.h. All PM tasks greater than quarterly at all LRR sites and a minimum of two (2) SRR sites per zone, on a rotational basis, annually are to be performed by a technician who is registered with the Canadian Fire Alarm Association (CFAA) as having successfully completed the "Fire Alarm Technology" program, having worked as an apprentice to a person who has been a CFAA registered technician for a period of not less than 1 year, and with at least 5 years of experience working primarily on fire alarm systems. At the remaining SRR sites, all other PM tasks greater than quarterly are to be performed by a journeyman who meets the requirements of 14.B.1.h. Submit fire alarm system, voice communication system, and fire suppression releasing panel PM reports as per 14.F.9. Related Information Restricted - Contracts Estimated Qty 1.5 cubic metres of debris per site per year. Emergency lighting exists at all NWS sites. Passive fire protection systems exist at all NWS sites. Estimated to be 500 portable extinguishers in total. Fire alarm systems, voice communication systems and releasing panels are on all NWS sites. Performance Standard Page 168 of 219 Contractor to demonstrate an annual program to perform the clean-up. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. SOR Perform or coordinate LUC 74 CM on failed and functionally degraded equipment and facilities at all NWS sites up to set job limits. CORRECTIVE MAINTENANCE (CM) Implement current year program of the NWS LRR Site Radar Tower Management Plan. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-11-08 14.C.2.a 2011-06-27 14.C.2 2013-03-23 14.C.1.r Line Item NWS Section 14 Restricted - Contracts Perform or coordinate LUC 74 CM up to Corrective Maintenance Job Limit on failed or functionally degraded equipment and systems as detailed in 14.A.1.a. See 14.C.2.d through 14.C.2.j for particular requirements for maintaining NWS active and passive fire protection systems. All material and it's associated freight for CM work will be provided as IQ. All other costs for implementation of the CM work up to the CM Job Limit shall be bourne by the Contractor. Perform repair activities on equipment as specified in applicable Maintenance Manuals or OEM recommendations. Repair efforts should be continued until systems are operational. All replacement parts must operate as original and must not create an increased risk to the environment and health and safety of individuals or reduce the operating efficiency/life span of the equipment or system. Implement the current year program of the NWS LRR Site Radar Tower Management Plan as detailed in 14.F.10. Activities for the current year are to be entered on the Five Year Operations and Sustainment Plan. Submit radar tower inspection reports as per 14.F.11. Related Information Restricted - Contracts Estimated Qty Breakdown of annual average LUC 74 work orders for both Facilities and Electronics equipment and systems by required labour hours as follows: 1400 at 0.5 hours or less; 950 greater than 0.5 hours, up to 1 hour; 675 greater than 1 hour, up to 2 hours; 250 greater than 2 hours, up to 3 hours; 375 greater than 3 hours, up to 5 hours; 225 greater than 5 hours, up to 8 hours; and 425 greater than 8 hours. Implementation of 1 annual program as detailed in 14.F.10 to include ten (10) tower inspections to CSA S37-01, NDT of three (3) towers. Estimate repair of two (2) cracks annually. Performance Standard Page 169 of 219 Not more than 60 CM work orders per Zone open longer than 4 months; Not more than 20 CM work orders per Zone open longer than 6 months; Not more than 2 CM work orders per site open longer than 6 months; Not more than one item open longer than 12 months and none open longer than 18 months. Contractor to demonstrate that a current year program is documented, and that activities are included on the Five Year Operations and Sustainment Plan. Records of completed work are to be submitted as per 14.F.11. SOR Perform CM on carbon dioxide fire suppression systems. Perform CM on kitchen fire suppression systems. Perform CM on water based fire protection systems including fire pumps. Perform Emergency CM on failed and functionally degraded equipment and facilities that pose immediate risk to the mission, the environment and OH&S. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-08-28 14.C.2.e 2013-08-28 14.C.2.d 2013-08-28 14.C.2.c 2013-03-22 14.C.2.b Line Item NWS Section 14 Restricted - Contracts CM to be performed in accordance with the NFCC and NFPA 12. CM on carbon dioxide fire suppression systems is to be performed to the LRU level by a journeyman who meets the requirements of 14.B.1.f. All other CM to be performed by the OEM, or the OEM's authorized designate. CM to be performed in accordance with the NFCC, NFPA 17, NFPA 17A, and NFPA 96. CM on kitchen fire suppression systems is to be performed to the LRU level by a journeyman who meets the requirements of 14.B.1.e. All other CM to be performed by the OEM, or the OEM's authorized designate. CM to be performed in accordance with the NFCC, NFPA 13, NFPA 20, and NFPA 25. CM is to be performed to the LRU level by a journeyman who meets the requirements of 14.B.1.d. All other CM to be performed by a person who is a Certified Sprinkler System Installer (Red Seal Interprovincial recognized) with a minimum of 5 years of experience. Perform Emergency CM as LUC 72 work orders on failed or functionally degraded equipment or systems to protect life, the environment and government property for equipment and system defined in 14.A.1.a. Repair efforts should be continued until systems are operational or until risk has been mitigated allowing for further planning. Perform repair activities on equipment as specified in applicable Maintenance Manuals or OEM recommendations. All replacement parts must operate as original and must not create an increased risk to the environment and health and safety of individuals or reduce the operating efficiency/life span of the equipment or system. All emergencies are to have an accompanying incident report applicable to the nature of the emergency as defined throughout this SOW (environmental, fire, significant etc.). Implement the Emergency Response Plan if warranted, as defined in Section 2.C.9.a Related Information Restricted - Contracts Estimated Qty CM is included in 14.C.2.a. CM is included in 14.C.2.a. CM is included in 14.C.2.a. Estimated 70 LUC 72 CM incidents annually. Performance Standard Page 170 of 219 Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. No example of an emergency not being responded to immediately upon detection. SOR OPERATIONAL ACTIVITIES Perform CM on emergency lighting. Perform CM on passive fire protection systems. Perform CM on fire alarm systems, voice communications systems and fire suppression releasing panels. Perform CM on clean agent fire suppression systems. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2011-09-20 14.C.3 2013-08-28 14.C.2.i 2013-08-28 14.C.2.h 2013-08-28 14.C.2.g 2013-08-28 14.C.2.f Line Item NWS Section 14 Restricted - Contracts CM to be performed in accordance with the NFCC and CSA C22.2 No. 141. CM to be performed in accordance with the NFCC and NFPA 80. CM to be performed in accordance with the NFCC, ULC S524, ULC S536, and ULC S537. CM on fire alarm systems, voice communications systems and fire suppression releasing panels is to be performed to the LRU level by a journeyman who meets the requirements of 14.B.1.h. All other CM to be performed by the OEM, or the OEM's authorized designate. CM to be performed in accordance with in accordance with the NFCC and NFPA 2001. CM on clean agent fire suppression systems is to be performed to the LRU level by a journeyman who meets the requirements of 14.B.1.g. All other CM to be performed by the OEM, or the OEM's authorized designate. Related Information Restricted - Contracts Estimated Qty CM is included in 14.C.2.a. CM is included in 14.C.2.a. CM is included in 14.C.2.a. CM is included in 14.C.2.a. Performance Standard Page 171 of 219 Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. Contractor to demonstrate 100% compliance with the noted standards. SOR Nil. INDEFINITE QUANTITY REQUIREMENTS 14.D.1 14.E 08, November, 2013 WATCH KEEPING REQUIREMENTS Implement LUC 78 Minor Modification projects. Monitor and test sewage effluent. Perform NWS Facilities Condition Survey (FCS). Major Requirement FACILITIES MANAGEMENT 14.D 2013-03-18 14.C.3.c 2012-09-14 14.C.3.b 2013-09-30 14.C.3.a Line Item NWS Section 14 Restricted - Contracts Implement LUC 78 Minor Modification projects. Maximum of $25K per each occurrence. Monitor and test sewage effluent as defined in Section 14.F.3. Perform an NWS Facilities Condition Survey (FCS). Reference 2.A.3.c is provided as a reference document. Using 2.A.3.c as a starting point, by 30 November of year three (3) of the contract, the NWS FCS is to be established and include all NWS Northern sites, all LSSs and the SRD. Thereafter, all sites are to be visited over a two year period, with the updated FCS submitted by 30 November with the sites visited in that year. All findings are to be recorded in the update. Any finding not corrected at the time of the inspection is to be tracked to completion in the NWS Work Management System. The report is to include, at a minimum, the information in 14.A.3.zi, and in addition, is to include for each site: 1. major maintenance initiatives which occurred, and how they impact the condition/life span of facilities; 2. any IQ work, and how it impacts the condition/life span of facilities; 3. historical CM listing, sorted by system; 4. historical PM listing, particularly PM that was missed. The FCS is to compliment the annual Trend Analysis Report, as per 15.F.5, and the Five Year Operations and Sustainment Plan, as per 2.C.1.c to provide an overview of how the service life of NWS facilities is being sustained. The FCS is also to be used as supporting documentation for Transition Out, as detailed in Section 4 of this SOW. Submit the Facilities Baseline as per 14.F.6 Related Information Restricted - Contracts Estimated Qty Estimated at $100K in facilities LUC 78 projects annually. CAM-MAIN and FOX-MAIN, monthly, estimated 6 ramp-ups longer than one month annually. 1 FCS to be performed in accordance with Related Information by 30 November of year three of the contract. Subsequently, 51 locations to be visited over a two year period, with 1 updated FCS submitted annually. Performance Standard Page 172 of 219 All LUC 78 projects completed in the year scheduled. No example of sewage monitoring not being completed. No example of a violation of the NWB licenses due to errors or omissions in sewage monitoring. Not more than 2 SRR sites missed over a two year period. No example of a site not visited within 3 years. SOR Establish and maintain a Corrosion Protection Plan. 14.F.1 08, November, 2013 2013-08-28 RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the NWSO on an as required basis for any work within the scope of this section. Identify gravel sources. Perform PM and CM on Canadian Coastal Radars. Maintain DEW Line Clean Up (DLCU) landfill sites. Perform LUC 78 Minor Modification projects in excess of annual cumulative limit. Perform CM work on jobs in excess of the CM Job Limit. Major Requirement FACILITIES MANAGEMENT 14.F 2011-09-21 14.E.6 2013-11-08 14.E.5 2012-10-16 14.E.4 2012-10-10 14.E.3 2012-09-14 14.E.2 2012-07-17 14.E.1 Line Item NWS Section 14 Restricted - Contracts Establish and maintain a Corrosion Protection Plan. The plan is to address corrosion prevention measures for metal surfaces on NWS sites, including, at a minimum: (1) POL tanks; (2) POL pipelines; (3) painting of LRR site radar towers at least once every 10 years; (4) metal helipads and walkways; (5) building pilings; (6) building trim and other metal facades; (7) water and sewage tanks; (8) SRR site towers. The plan is to document the approach and methodology to the overall prevention of corrosion on NWS sites. The plan is to clearly document how STS regulatory compliance is to be met. The plan is to be reviewed at a minimum annually. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Identify gravel sources in support of gravel crushing activities. Perform PM and CM on Canadian Coastal Radars. Upon the request of the NWSO TA, perform periodic maintenance of DLCU landfills at NWS LRR sites. Scope of work to be provided by the NWSO TA. Perform LUC 78 Minor Modification projects in excess of annual cumulative limit. Perform CM work on jobs in excess of the CM Job Limit. Related Information Restricted - Contracts 1 plan. Nothing Additional 4 Canadian Coastal Radar installations. Estimated Qty Performance Standard Page 173 of 219 No example of the plan not being available. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. PM and CM services to be provided as per the terms and conditions of the IQ project. All jobs completed in accordance with the IQ request. No instance of exceeding the Job Limit without authorization. No instance of not completing the work within the timeframe negotiated with NWSO TA. SOR Prepare and submit Sewage System Activity Report. Prepare and submit Potable Water System Activity Report. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-09-23 14.F.3 2013-08-28 14.F.2 Line Item NWS Section 14 Restricted - Contracts Prepare and submit electronically a monthly Sewage System Activity Report. The report will include, at a minimum: (1) the volume of treated sewage effluent discharged at CAM-MAIN and FOX-MAIN, and effluent testing as per the task card; (2) for any LRR site with visits in excess of 1 month duration, volume of sewage discharged and effluent testing as per the task card; (3) CM activities performed; and, (4) any abnormal operating conditions and malfunctions. Where appropriate, LOCIDs should be indicated. Report as required to Territorial, Provincial or Federal agencies. Activity report to be in Contractor format, reviewed and accepted by Canada, acceptance within 5 business days. The report to be submitted to the NWSO TA at the end of each month. Prepare and submit electronically a monthly Potable Water System Activity Report. The report will include, at a minimum, quantity of chemicals used and water treated, water transfer information (total fresh water consumption, quantity of water in storage) testing results from the Volume 1 of the PM Program, PM activities performed, CM activities performed and any abnormal operating conditions and malfunctions. Where appropriate, LOCIDs should be indicated. Activity report to be in Contractor format, reviewed by the NWSO TA and approved by the Crown. The activity report to be submitted to the NWSO at the end of the month. Related Information Restricted - Contracts 12 reports annually and report as required to Territorial, Provincial or Federal agencies. 12 reports annually. Estimated Qty Page 174 of 219 All expected elements of the report are present. Report submitted to Canada within 10 days after the end of each calendar month. All expected elements of the report are present. Report submitted to the NWSO the 10th of every month (or next business day). Performance Standard SOR Establish and maintain an Erosion Control and Snow and Ice Control (SNIC) Plan for NWS. Prepare and maintain an NWS Gravel Plan. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2012-04-17 14.F.5 2013-08-28 14.F.4 Line Item NWS Section 14 Restricted - Contracts Establish and maintain an Erosion Control and Snow and Ice Control (SNIC) Plan for NWS. The plan shall address, at a minimum the following to ensure that they are serviceable to the extent required to support normal NWS operations: (1) providing maintenance and incidental repairs to gravel airfields and aprons at BAR-2, PIN-MAIN, PIN-3, CAM-3, FOX-3, DYE-MAIN and BAF-3; (2) providing maintenance and incidental repairs to gravel roads, shoulders, parking areas and other gravel surfaces at LSS-I, BAR-2, PIN-MAIN, PIN-3, CAM-MAIN, CAM-3, FOX-MAIN, FOX-3, LSS-Q, DYE-MAIN, BAF-3, LAB-2 and LAB-6; (3) gravel helipads; (4) maintenance and incidental repairs to sealift points; (5) clearing and maintenance of ditches, catch basins, swales and culverts; (6) maintaining a SNIC plan for each NWS LRR site to allow for normal operations when a particular site is attended in winter months and/or to mitigate erosion of gravel surfaces during the spring melt. The plan will be in Contractor format, reviewed by the NWSO TA and approved by the Crown. The plan to be reviewed and updated annually by 30 November to incorporate lessons learned from the previous year. Prepare and maintain an NWS Gravel Plan to meet the requirements of 14.C.1.g. The plan is to include the approach to crushing gravel e.g. done in house or subcontracted, location of crushers, MSE available by site to support gravel crushing, how MSE will be used to maximum efficiency for crushing operations, a forecast for gravel requirements for the CY through CY+4 to be added to the FYO&SP, borrow pit locations, and volume of existing stockpiles. The annual forecast will be in Contractor format, to be reviewed and accepted by Canada. The initial plan is to be prepared no later than 6 months after contract award, and then is to be reviewed and updated at a minimum annually by 30 November. Related Information Restricted - Contracts Estimated Qty 1 plan updated annually. 1 plan, updated annually. Performance Standard Page 175 of 219 No example of the plan not being available. No example of the plan not being updated annually. No example of the plan not being available. No example of the plan not being updated annually. SOR Maintain the Long Term Maintenance Plan for NWS DEGS. Establish and maintain POL tank inspection report database. Submit updated NWS Facilities Condition Survey (FCS). Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2012-02-15 14.F.8 2012-09-14 14.F.7 2013-09-05 14.F.6 Line Item NWS Section 14 Restricted - Contracts Maintain the Long Term Maintenance Plan for NWS DEGS, as provided by the NWSO TA as per Section 14.A.3.w. The plan covers the maintenance philosophy, concept, approach, methods and scope of work for the repair and overhaul of NWS DEGS. The plan is to be reviewed and updated at a minimum annually with information gathered from the previous year's repair and overhaul data. Establish and maintain POL tank inspection report database. The database is to include all historical POL tank inspection reports, as provided under Section 14.A.3.v, and is to incorporate all new POL tank inspection reports required as per Section 14.C.1.b. New tank reports are to be incorporated into the database within 20 business days of it being finalized and accepted. Copies of tank inspection reports are to be provided to the NWSO TA upon request within 2 business days. Submit the updated FCS as per 14.C.3.a. The FCS is to be submitted no later than 30 November annually. The format is to be proposed by the Contractor, and as accepted by the NWSO TA, using 2.A.3.c as a reference. Related Information Restricted - Contracts Estimated Qty Maintenance of 1 plan. 1 database. Submission of 1 updated FCS annually. Performance Standard Page 176 of 219 No instance of the plan not being available. No instance of the plan not being reviewed and updated as required annually. No example of the database not being available. Not more than 4 examples annually of tank inspection reports not entered into the database within 20 business days. No examples annually of a tank inspection report not entered into the database within 40 business days. Not more than 2 examples annually of tank reports not being provided to the NWSO TA within 2 business days upon request. The FCS is complete including all sites by 30 November of contract year 3. The report is submitted by 30 November. The FCS contains, at a minimum, that information contained in 2.A.3.c. SOR Prepare and submit active and passive fire protection system PM task reports. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-08-28 14.F.9 Line Item NWS Section 14 Restricted - Contracts Within 6 months of assuming Care, Custody and Control of the North Warning System sites, the O&M Contractor shall prepare draft checklist documentation in electronic format for all preventative maintenance inspection, testing, and maintenance tasks on all active and passive fire protection and life safety systems. The draft electronic checklists shall be submitted to Canada for review and acceptance prior to being used. Checklist documentation shall be broken down by the frequency of the PM task (i.e. frequency of the inspection, testing, and maintenance requirements) for each of the active and passive fire protection and life safety system as required within the latest editions of the following standards: 1. NFPA 12 for all mechanical and electrical components of a Carbon Dioxide (CO2) Extinguishing System; 2. NFPA 25 for all Water Based Fire Protection Systems Including Fire Pumps used for fire protection purposes; 3. NFPA 17 for Dry-Chemical Extinguishing Systems or NFPA 17A for Wet-Chemical Extinguishing Systems as part of a Kitchen Extinguishing System; 4. NFPA 96 for Kitchen Exhaust Hoods used for ventilation control as part of a Kitchen Extinguishing Systems; 5. NFPA 2001 for all Clean Agent systems such as FM-200 Systems; and 6. ULC S536 for all Fire Alarm Systems, Voice Communication Systems, and Fire Suppression Releasing Panels. All reports are to be prepared within 15 days of completion of the PM task, and posted on-line. Provide reports to Canada for audit purposes within 5 business days of being requested. Related Information Restricted - Contracts Estimated Qty Approximately 700 reports annually for all systems at all sites. Estimated 12 requests for reports from Canada annually. Performance Standard Page 177 of 219 All requests by Canada for reports met within 5 business days. Not more than 1 report in a random sample of 20 with errors or omissions. SOR GOVERNMENT FURNISHED 14.G.1 08, November, 2013 2011-07-15 MATERIALS, EQUIPMENT AND FACILITIES Submit NWS LRR Site Radar Tower Inspection Reports. Establish and maintain NWS LRR Site Radar Tower Management Plan. Major Requirement FACILITIES MANAGEMENT 14.G 2013-03-23 14.F.11 2013-03-23 14.F.10 Line Item NWS Section 14 Restricted - Contracts Submit inspection reports prepared as part of implementation of the NWS LRR Site Radar Tower Management Plan as per 14.C.3.d for each tower inspected/repaired each year. The reports are to clearly detail the inspection and/or testing completed, any repairs completed at the time of the inspection, or planned to be completed, and when they will be completed. All reports are to be submitted to the NWSO TA no later than 30 November. Establish and maintain an NWS LRR Site Radar Tower Management Plan. The plan is to document the Contractor's approach to ensuring the life cycle of all NWS LRR site radar towers extends beyond the end of the current contract. Incorporate the findings of previous tower studies as per Table 14-1 as applicable into the plan. The plan is to document at a minimum: 1. cross reference to the preventive maintenance routines included in the NWS Preventive Maintenance Plan; 2. cross references, as appropriate, to the Corrosion Prevention Plan, as per 14.C.1.c; 3. include an inspection to CSA S37-01 Antennas, Towers, and Antenna-Supporting Structures on all LRR site towers annually; 4. implementation of non-destructive testing (NDT) on a minimum of 3 LRR site towers annually; 5. the scope and approach to implementing repair of any cracks found. FFP repair of cracks is subject to a Radar Tower CM Job Limit of $50K per site annually. Where applicable, address towers at individual sites where a particular or unique issue exits or is otherwise discovered during the course of annual inspections, and what additional measures are proposed for that particular tower. The plan is contain an Annex which details the annual program for the current Fiscal Year. Starting in year 2, and for each year thereafter, the annual program is to incorporate lessons learned from implementation of the previous year's program. Related Information Restricted - Contracts Estimated Qty Ten (10) CSA S37-01 inspection reports annually. Three (3) NDT inspection reports annually. 1 plan updated at a minimum annually. Performance Standard Page 178 of 219 A report for each tower inspected and/or repaired to be submitted by 30 November 100% of the time. Contractor is to demonstrate that a current plan is in place. The plan is to document the Contractor's approach to ensuring the life cycle of all NWS LRR site radar towers extends past the term of the contract. SOR GSM/GFE is as per paragraph 8.G.1. Major Requirement FACILITIES MANAGEMENT 08, November, 2013 2013-10-23 14.G.1.a Line Item NWS Section 14 Restricted - Contracts Related Information Restricted - Contracts Estimated Qty Page 179 of 219 Performance Standard SOR Information and Qualifications Restricted - Contracts For definition of terms see ANNEX I of the RFP. DEFINITIONS Restricted - Contracts LCMMs have the primary responsibility managing the life cycle for NWS installed equipment and systems for which they are assigned, which include: 1) radar towers; 2) buildings and structures, including SGT radomes; 3) HVAC; 4) PGS; 5) electrical systems; 6) bulk fuel storage and handling systems; 7) potable water systems; 8) waste water systems; 9) fire systems; 10) G/A/G radio (UHF/VHF) and ancillary equipment; 11) PBX systems; 12) LHCN; 13) VMN; 14) grounding and lightning protection systems; 15) PA systems; 16) MSE. In addition, the Contractor shall employ Subject Matter Experts (SMEs) to work with US and Canadian LCMMs for the following systems: 17) AN/FPS-117 and AN/FPS-124 radars and radomes for both (in conjunction with US LCMM); 18) AWOS (in conjunction with Canadian LCMM); and 19) Test Equipment The LCMM has overall authority for managing all phases of equipment life cycle, including conception, acquisition, in service and disposal, and also has responsibility for the management of NWS configured items. This Section outlines the requirements for sustainment of NWS systems and installed equipment. R&CS's philosophy is to implement a maintenance program geared towards maximizing the life cycle of existing systems and installed equipment while meeting or exceeding mission requirements. Modification or replacement of existing systems or installed equipment is to only be for the following reasons: 1) legislative compliance, particularly for occupational health and safety and environmental protection; 2) obsolescence, specifically that equipment or a system or spare parts of a system, are discontinued, and no substitute can be found; 3) changing mission requirements which in turn result in an increase or decrease in the performance of a given system; 4) a proposal for a system modification or replacement to realize a cost efficiency which is accompanied by a business case which demonstrates a payback of 3 years or less. SCOPE OF WORK GENERAL REQUIREMENTS SYSTEM SUSTAINMENT 08, November, 2013 2013-10-23 15.A.2.a 2012-06-18 15.A.2 2013-09-23 15.A.1.b 2013-03-19 15.A.1.a 2011-08-10 15.A.1 2012-02-14 15.A Line Item NWS Section 15 Page 180 of 219 SOR SECURITY Restricted - Contracts The Contractor shall assign qualified personnel to perform life cycle management in the following functional areas: 1. civil/structural; 2. mechanical/electrical with specialization in power generation; 3. electrical/electronics with specialization in radar; and 4. electrical/electronics with specialization in communication systems. LCMMs must have a degree, diploma or trade designation in a related discipline, and have a minimum of 10 years of related experience for the systems they are responsible for. Provide regenerative LCMM training for LCMMs. TRAINING & EXPERIENCE PERSONNEL QUALIFICATIONS All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. HOURS OF OPERATION Existing conditions are as described in the 2009 Baseline Study. DESCRIPTION OF EXISTING CONDITIONS Nothing Additional SAFETY PROVISIONS NWS Configuration Management Plan (G) National Master Specification (NMS) (G) Historical LCMM data (G) Configuration Item (CI) Baseline (G) Restricted - Contracts Information and Qualifications CFTO C-98-001-003/MS-004, Site Record Drawings (G) CFTO-98-000-MIS/SF-003, DND CAD Standard (G) REFERENCES SYSTEM SUSTAINMENT 08, November, 2013 2011-08-10 15.B.2 2013-03-22 15.B.1.a 2012-02-06 15.B.1 2011-08-04 15.B 2012-06-15 15.A.6.a 2011-08-10 15.A.6 2012-04-19 15.A.5.a 2011-08-10 15.A.5 2011-11-08 15.A.4.a 2011-08-10 15.A.4 2012-06-07 15.A.3.f 2012-02-06 15.A.3.e 2011-06-16 15.A.3.d 2012-06-28 15.A.3.c 2012-06-07 15.A.3.b 2012-09-04 15.A.3.a 2011-08-10 15.A.3 Line Item NWS Section 15 Page 181 of 219 SOR Information and Qualifications Restricted - Contracts Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. LCMMs must have the minimum security clearance to allow for on-site inspection of the equipment/systems they are responsible for. At a minimum, LCMMs must have Enhanced Reliability. LCMMs requiring access to operational areas of the site require a secret security clearance. SYSTEM SUSTAINMENT 08, November, 2013 2012-06-18 15.B.2.b 2012-04-19 15.B.2.a Line Item NWS Section 15 Page 182 of 219 SOR Perform core LCMM duties. Implement LCMM Plan PERFORMANCE REQUIREMENTS Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-19 15.C.1.a 2012-04-24 15.C.1 2011-08-04 15.C Line Item NWS Section 15 Restricted - Contracts Perform core LCMM duties to include, at a minimum: 1) Maintain Volumes I and II of the NWS PM Program and all associated task cards. Update task cards including maintenance intervals and methods to ensure continued serviceability of equipment and systems; 2) Ensure regulatory compliance by auditing existing equipment and systems against current legislation, and by reviewing and assessing any impact proposed legislation will have, and when it will happen. Prepare plans to accommodate regulatory compliance; 3) Ensure the currency of all technical documentation, including drawings; 4) Conduct analysis on failed equipment and systems. Identify root causes and implement preventive actions; 5) Initiate/investigate UCRs. Initiate corrective actions for valid UCRs. 6) Initiate/investigate ECRs. Initiate corrective actions for valid ECRs. 7) Prepare standard operating procedures and technical service bulletins; 8) Establish training standards and requirements for technicians operating and/or maintaining equipment; 9) Identify reliable sources of spares to ensure the long term serviceability of installed equipment and systems; 10) Establish and maintain sparing levels to ensure maintenance can be performed in a timely manner, and is not delayed due to a lack of spares; 11) Monitor the effectiveness of repair and overhaul of equipment to ensure required standards/quality is met. Implement LCMM Plan, as detailed in Section 15.F.1, and as per Sections 15.C.1.a through 15.C.1.d. Related Information Restricted - Contracts Perform core LCMM duties for systems defined in 15.A.1.b. Estimated Qty Page 183 of 219 Contractor to demonstrate LCMM positions are staffed as per the organization chart submitted under 2.F.4, and the chart is to detail the systems each LCMM is responsible for. Performance Standard SOR Perform trend analysis. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-19 15.C.1.b Line Item NWS Section 15 Restricted - Contracts Conduct trend analysis for systems and equipment outlined in Section 15.A.1.b. Analyze factors including, but not limited to: technology obsolescence; diminishing sources of piece parts; aging systems; reliability performance degradation; failures in equipment or structures such as cracks in radar towers, preventive maintenance records; and, corrective maintenance records. Use trend analysis data to maximize the service life of installed equipment and systems by determining when maintenance procedures need to be amended, additional or supplemental training requirements for personnel, appropriate sparing levels, and when mid-life refits of systems are required. Where the LCMM proposes a business case for a system modification or replacement to realize a cost efficiency, provide trend analysis data as part of the business case. Trend analysis shall be conducted by site and equipment type, and shall include, as a minimum: 1) Establishing performance benchmarks from an analysis of historical data; 2) Establishing acceptable performance deviation thresholds from the baseline; 3) Projecting expected future performance; 4) Monitoring in-service performance by measuring key indicators such as MTBF, MTBCMA and MTTR. Highlight instances where in-service performance does not meet expectations, and take corrective actions as appropriate; Submit a trend analysis report as per Section 15.F.5. Related Information Restricted - Contracts Estimated Qty Perform trend analysis for systems as defined in 15.A.1.b. Performance Standard Page 184 of 219 Contractor to demonstrate documented processes to capture, analyze and present trend data. SOR Implement Configuration Management Plan. Prepare plans for the decommissioning of equipment and/or systems. Prepare business cases and options analysis. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-20 15.C.2 2013-03-19 15.C.1.d 2013-03-19 15.C.1.c Line Item NWS Section 15 Restricted - Contracts Implement Configuration Management Plan, as detailed in Section 15.F.6, and as per Sections 15.C.2.a through 15.C.2.d. Prepare plans for the decommissioning of obsolete equipment and/or systems. Disposal activities are to be coordinated with the requirements of Section 8. The plan shall include, as a minimum: 1) Dismantling instructions; 2) Care and handling of hazardous materials; 3) Disposition of the decommissioned equipment; 4) Identification, removal from stock, and disposal of obsolete spares; 5) Identification, removal from NWS libraries and disposal of obsolete documentation. For equipment/systems to be decommissioning as part of IQ, the decommissioning plan is to be included in the final design package. Prepare business cases and options analysis to address: 1) life extension of equipment and/or systems through modification, mid-life refit or critical spares procurement; 2) issues of legislative compliance, particularly for occupational health and safety and environmental protection; 3) obsolescence, specifically that equipment or a system or spare parts of a system, are discontinued, and no substitute can be found; 4) changing mission requirements which in turn result in an increase or decrease in the performance of a given system; 5) proposals for modification or replacement of a system to realize a cost efficiency which demonstrates a payback of 3 years or less. Business cases and options analysis for obsolete equipment and systems must be accompanied by an approved UCR. Option analysis and business cases shall determine technical feasibility, costing and an evaluation of associated risks for viable options to address the UCR. Related Information Restricted - Contracts Estimated Qty Estimate 3 decommissioning plans annually. Estimated 15 business cases annually. Performance Standard Page 185 of 219 No example of equipment/systems decommissioned without a documented plan. Each plan is to be complete with all required information as appropriate for the equipment/system being decommissioned. No example of an error or omission in the disposition of hazardous materials/waste during implementation of the decommissioning plan. All business cases and options analysis are accompanied by an approved UCR. No more than 3 business cases found with more than 3 technical errors or omissions annually. SOR Update CI Baseline. Perform configuration status accounting. Perform configuration audits. Perform configuration management for the systems defined in 15.A.1.b. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2012-06-28 15.C.2.d 2013-03-20 15.C.2.c 2012-09-14 15.C.2.b 2013-03-20 15.C.2.a Line Item NWS Section 15 Restricted - Contracts Update CI Baseline, as described in 15.F.7. The CI baseline is to be updated within 20 business days of any change. Perform configuration status accounting using a Configuration Item (CI) database to record and report NWS configuration status. The Contractor shall make this database available online, and shall ensure that the database includes the following information: (1) technical data index; (2) support items specific to the associated CI (e.g. tools and test equipment); and (3) Configuration Items, including: next higher assembly/module, part/software module number, serial number, revision number, version number, specification/specification control number, OEM/vendor/ repair sub-contractor, location and status (ECRs pending and completed). Perform an annual configuration audit to verify the integrity of configuration management data and procedures. A minimum of 25% of configured items are to be audited. The results of the audit are to be submitted by 01 November, or the first business day thereafter, annually, as per 15.F.9. Perform configuration management for the systems defined in 15.A.1.b including hardware, software, firmware and technical data. The Contractor shall ensure that configuration management encompasses: (1) configuration item identification; (2) configuration management control; (3) configuration change management and approval; (4) configuration status accounting; (5) configuration audits; and (6) configuration documentation and forms management. Perform Configuration Management in accordance with the Configuration Management Plan. Related Information Restricted - Contracts Estimated Qty Estimated 15 updates annually. Maintenance of 1 database. Audit of a minimum of 25% of CI items annually. Perform configuration management for the systems defined in 15.A.1.b. Performance Standard Page 186 of 219 All required updates implemented within 20 business days of a change. Database to be up to date to within 5 business days of a change. No example of a minimum of 25% of CIs not being audited annually. Contractor to demonstrate documented procedures for the implementation of configuration management of NWS equipment and systems as required by this SOW. SOR Provide preliminary designs. Provide design labour estimate. Provide engineering services. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-19 15.C.3.b 2013-03-19 15.C.3.a 2013-09-27 15.C.3 Line Item NWS Section 15 Restricted - Contracts Options analysis and business cases are prepared by the LCMM as per 15.C.1.c. Provide preliminary designs for the preferred option of the options analysis. Open a LUC 76 work order and assign a unique project number and project name, and add the project to the FYO&SP. Each preliminary design shall include, as a minimum: (1) draft scope of work, outlining the project requirements, any risks associated with completing the project, and to normal NWS operations while the work is on-going, and mitigation strategies to eliminate or mitigate these risks; (2) preliminary drawing package, showing equipment/system layout; (3) preliminary cost estimates for labour and materials; (4) preliminary environmental, fire, and airfield certificates; (5) draft monitoring and control plan, as applicable. The Contractor shall submit preliminary designs for review and acceptance by the NWSO TA. Prepare a design labour estimate for the preferred option from approved option analysis for: 1) Engineering hours; 2) Technologist hours; 3) Drafting hours; Hours for all disciplines is to include all time required to prepare preliminary and final designs, including that for site investigation if required. The estimate is also to be accompanied by a schedule for completion of the design. Forward the design labour estimate and schedule to the NWSO TA for review and acceptance. Provide a basic in-house engineering capability for civil, mechanical, electrical and electronics (speciality in communications and radar) projects arising from options analysis and business cases prepared as per 15.C.1.c. The scope of work for these designs is as detailed in 15.C.3.a through 15.C.3.e inclusive. Submit design estimates as per 15.F.16. Manage design labour hours during preparation of the design. Submit quarterly design hour variance reports as per 15.F.16. Highlight variances to the NWSO TA. Negotiate revisions to approved design estimates to address scope changes agreed to by the Contractor and the NWSO TA. Submit complete design packages as per 15.F.18. Related Information Restricted - Contracts Estimated Qty Estimated 15 preliminary designs per year. 15 design labour estimates annually. Estimated 12,000 total productive design hours annually. Estimated 3,000 total productive drafting hours annually. Performance Standard Page 187 of 219 No example of a preliminary design being submitted to the NWSO without signed environmental, fire marshal and airfield waiver certificates, as required. No example of a final design proceeding without acceptance of the preliminary design by the NWSO TA. No example of a design proceeding without acceptance of the design labour estimate by the NWSO TA. Contractor to demonstrate an in-house civil, mechanical, electrical and electronics design capability. SOR Provide implementation drawings. Provide technical specifications. Provide final designs. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-08-26 15.C.3.e 2013-03-22 15.C.3.d 2013-03-19 15.C.3.c Line Item NWS Section 15 Restricted - Contracts Provide implementation drawing packages to completely describe the IQ work. All drawings are to be to the standards described in 15.F.13. Drawing packages are also to be supplemented with the following, where appropriate: 1) Existing NWS drawings as references to show the location of existing buildings, structures, works, location of services and land contours; 2) Shop drawings for equipment/systems to be supplied as part of the work. Provide technical specifications which describe the work, and the standards to which it is to be completed. Specifications for facilities projects are to conform to the standards prescribed in the National Master Specification (NMS) Specifier's Instruction Manual. Specifications for electronics and software projects are to be in a format proposed by the Contractor and accepted by the NWSO TA. Provide final designs for approved preliminary designs. Each final design shall include, as a minimum, as applicable: 1) final technical specification, as detailed in Section 15.C.3.d; 2) final engineering drawings, as detailed in Section 15.C.3.e; 3) final cost estimates; 4) final environmental, fire, and airfield certificates; 5) factory acceptance test (FAT) plan, as applicable; 6) commissioning plan; 7) list of spares; 8) list of special tools; 9) maintenance procedures for newly installed equipment; 10) training plan for technicians who are to operate and maintain the new installation; 11) list of deliverables e.g. O&M manuals; 12) decommissioning plan provided by the LCMM as per 15.C.1.d, as appropriate. Final designs are to be submitted to the NWSO TA for acceptance and approval by the Canadian Forces Fire Marshal. The Contractor shall be responsible for, and mitigate, design errors and omissions. Related Information Restricted - Contracts Estimated 15 sets of engineering drawings per year, one set per final design, estimated an average of 15 drawings per set. Estimated 15 technical specifications per year, one per final design. Estimated 15 final designs per year. Estimated Qty Page 188 of 219 Each drawing set to be complete and clearly provide all details required to construct the work. All specifications prepared in NMS format or other format as accepted by the NWSO TA. No example of a final design being submitted to the NWSO without signed environmental, fire marshal and airfield waiver certificates, as required. No example of a final design entering the implementation process without acceptance by the NWSO TA. All final design packages deemed to be "biddable and buildable". Performance Standard SOR INDEFINITE QUANTITY REQUIREMENTS Nil WATCH KEEPING REQUIREMENTS Manage OMNIBUS 626s. Provide Engineering Support to sub contractors. Provide IQ Management. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2011-08-04 15.E 2011-08-30 15.D.1 2012-03-02 15.D 2013-09-23 15.C.6 2013-03-19 15.C.5 2013-09-05 15.C.4 Line Item NWS Section 15 Restricted - Contracts Manage OMNIBUS 626s, including but not limited to those for: GFE; cost reimbursable CSRs; freight; 124 spares; and repair & calibration for test equipment. Report to PWGSC when 75% of the ONMIBUS dollar amount has been committed to the Project Authority. For projects designed by the Contractor and implemented by a separate contracting authority, the Contractor shall provide design assistance during project implementation as the design authority. Manage IQ projects. Management services are to include, as a minimum, and as appropriate for each IQ project: 1) Provision of engineering designs; 2) Preparation of tender documents; 3) Tendering, bid analysis and award; 4) Preparation of implementation proposals, complete with all costs to complete the project; 5) Contracting services to third parties as appropriate who will implement the work in whole or in part; 6) Securing licenses and/or permits for the work; 7) Material procurement; 8) Financial administration, including the preparation and submission of claims for payment, and 75% notification of commitment of IQ dollar amount; 9) Review and approval of project deliverables, as specified in the final design; 10) Preparation of AS-BUILT drawings; 11) Preparation and submission of Final completion Certificate; 12) Project close-out; 13) Preparation of the IQ status report, as defined in 15.F.14. Related Information Restricted - Contracts Estimated 6 OMNIBUS 626s to be managed annually. Estimated that design assistance will be required once every two years. Approximately 15 projects annually. Estimated Qty Page 189 of 219 75% notifications +/- 5% to be made 100% of the time. No example of an OMNIBUS 626 being overspent. No instance of failing to provide assistance as the design authority. Contractor to demonstrate effective management of all IQ projects as per the terms and conditions of the IQ contract. Performance Standard SOR Submit ECRs Submit option analysis/business cases. Prepare and Submit Unsatisfactory Condition Reports (UCR). Establish and maintain a Life Cycle Material Management Plan RECORDS AND DELIVERABLES There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. Provide additional engineering design services. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-19 15.F.4 2013-03-19 15.F.3 2013-09-23 15.F.2 2013-08-26 15.F.1 2011-08-04 15.F 2012-11-01 15.E.2 2013-03-20 15.E.1 Line Item NWS Section 15 Restricted - Contracts Submit ECRs, as required by the LCMM Plan. Submit option analysis/business cases, as required by the LCMM Plan, to the NWSO TA for approval. Submit UCRs to the NWSO TA to identify shortcomings with equipment, material, software, publications and procedures. UCRs to be in a format developed by the contractor and accepted by the NWSO TA. Establish and maintain an LCMM Plan. The plan shall include at a minimum: 1) the systems for which LCMM is to be performed; 2) the requirements of 15.C.1; 3) how information from incident reporting, remote monitoring and inspections and audits feeds into the LCMM process; 4) the role of the LCMM in configuration management. Initial Plan to be submitted 9 Months after Contract Start Date, The plan is to be reviewed and updated annually as a minimum. See Contract Terms and Conditions for details regarding negotiation of the IQ job. For approved business cases and options analysis as per 15.C.1.c provide engineering design services in addition to those detailed in 15.C.3. Additional design services as IQ are to address requirements beyond the estimated quantity detailed in 15.C.3, and/or for specialized designs outside of the core capability required by 15.C.3. Related Information Restricted - Contracts 25 ECRs annually 15 options analysis business cases annually. 50 UCRs annually Updates as required, annually reviewed. Nothing additional. Estimated Qty Page 190 of 219 Each ECR is submitted with all substantiating back up information. No more than 3 ECRs returned annually due to further information being required. Each option analysis/business case is submitted with all substantiating back up information. No more than 3 option analysis/business cases returned annually due to further information being required. No more than 5 UCRs submitted annually with technical errors or omissions. Plan submitted 10 days after any change and reviewed annually in accordance with the RI 95% of the time. All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. Performance Standard SOR Retain CI baseline. Establish and maintain a Configuration Management Plan Submit trend analysis report. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2012-06-28 15.F.7 2013-03-19 15.F.6 2013-09-23 15.F.5 Line Item NWS Section 15 Restricted - Contracts Retain the CI baseline, as provided by the NWSO TA., as new equipment/systems are implemented and items are permanently removed from use, as per 15.C.2.d. Establish and maintain a Configuration Management Plan detailing policies, procedures, organization and scheduled events related to configuration management. Reference 15.A.3.f is provided as a reference document. The plan is to be reviewed and updated at a minimum annually by 31 January, or more frequently as warranted by system changes. Develop and submit a trend analysis report for systems and equipment outlined in Section 15.A.1.b. Analyze factors including, but not limited to: technology obsolescence; diminishing sources of piece parts; aging systems; reliability performance degradation; preventive maintenance records; and, corrective maintenance records. The report is to document efforts taken, underway or planned to ensure that equipment and systems meet or exceed service life expectations at minimal cost. The report shall address, at a minimum: 1) Mean Time Between Failure (MTBF); 2) Mean Time Between Corrective Maintenance Action (MTBCMA); 3) Mean Time To Repair (MTTR); 4) Availability; 5) baseline or benchmark data; 6) OEM or industry data, reports and recommendations; and 7) relative cost data. The report is to provide a historical corrective maintenance work order review for the complete NWS, sorted by year and by month for: 1) work orders open less than 90 days; 2) work orders open 91 days to 180 days; 3) work orders open longer than 180 days. The report is to include an executive summary, outlining any major concerns in trending, and corrective actions underway or planned to address negative trending and any relevant costing data. The report is to be submitted annually by 01 November, or the first working day thereafter. Related Information Restricted - Contracts Provision of 1 baseline. 1 plan, updated as required, reviewed at a minimum annually. 1 report, submitted annually. Estimated Qty Page 191 of 219 The Contractor must demonstrate that the CI baseline is available, current and in electronic format. Plan submitted 10 days after any change and reviewed annually in accordance with the RI 95% of the time. The report is submitted by 01 November each year. Trends are substantiated by historical records. Failures or trends in diminishing performance are not to be related to lack of PMI being completed. Performance Standard SOR Prepare and Submit USAF Deficiency Reports. Submit annual CI audit report. Maintain, online, Configuration Management documentation database. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-08-26 15.F.10 2013-03-20 15.F.9 2013-08-26 15.F.8 Line Item NWS Section 15 Restricted - Contracts Prepare and submit USAF Deficiency Reports to NWSO to identify deficiencies for G/A/G radio, AN/FPS-117 AN/FPS-124 radar and radomes. Submit annual CI audit report, as conducted as per 15.C.2.b. The results of the audit are to be submitted by 01 November, or the first business day thereafter. Maintain, online, Configuration Management documentation database of documents produced by the Contractor in support of Configuration Management work or furnished to the Contractor by the Government in a commercially, currently available electronic format, as follows: (1) AFTO Form 22; (2) Form AF 1067; (3) Document Change Notices (DCNs); (4) Engineering Change Requests (ECRs); (5) USAF Deficiency Report; (6) Request For Waivers (RFWs); (7) Standard Change Forms (SCFs); and (8) Unsatisfactory Condition Reports (UCRs). Documents noted above shall be made available within five days of approval by NWSO. (1) Technical Bulletins (TBs); and (2) Technical Orders (TOs); TBs and TOs shall be made available within one week of either being issued to the Contractor by the Government or of being completed by the Contractor. Related Information Restricted - Contracts 25 USAF Deficiency Reports annually. 1 report, submitted annually. Maintenance of 1 database with an estimated 75 updates annually. Estimated Qty Page 192 of 219 USAF Deficiency Reports to be submitted in accordance with the RI 95% of the time. No example of the report not being submitted annually. Database to be up to date to within 5 business days upon receipt/generation of Configuration Management documentation. Performance Standard SOR Submit Quarterly Maintenance Reports Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-20 15.F.11 Line Item NWS Section 15 Restricted - Contracts Prepare and submit Quarterly Maintenance Reports. The reports are to include, (1) A summary by discipline (Communication & Electronic versus Facilities), site, equipment, work order, ESR and task card number, as appropriate for: (a) Preventive maintenance inspection exception report (LUC 73 work orders), including reason for the exceptions. When a complete site misses its PMI visit in a particular quarter, a narrative report as to why it was missed is required. The report shall detail the chronological efforts to make the visit, and the reasons those efforts failed; (b) Corrective maintenance completed (LUC 72, emergency maintenance, LUC 74 corrective maintenance work orders); (c) Listing of outstanding CM, grouped by open 1 - 90 days, open 91 - 180 days, and open longer than 180 days; (d) Capital projects completed (LUC 76); (e) Self help projects completed (LUC 77); (f) Minor modification projects completed (LUC 78); (2) Power Generation Report. The Power Generation Report shall be in a format as provided by the NWSO TA. (3) A narrative addressing the deviations between work scheduled to happen in the quarter as per the Five Year Operations And Sustainment Plan (Sections 2.C.1.c, and 2.F.7), and work not completed. The narrative is to describe the impact these deviations have on, as a minimum, budget, labour resources and transportation, and is to include a corrective action plan to eliminate or mitigate these impacts. The format for the overall Quarterly Maintenance Report is to be as proposed by the Contractor, and approved by Canada. Reports are due 15 business days following completion of the quarter. Related Information Restricted - Contracts Estimated Qty 4 reports annually. Performance Standard Page 193 of 219 No more than one instance annually of the report being submitted late. Each report contains, at a minimum, all information detailed in Related Information. Variances on work planned, but not completed, are adequately explained, and are not due to errors or omissions in the Contractor's contractual obligations. SOR Produce and maintain technical documentation, including production and maintenance of engineering drawings and diagrams. Establish and maintain an NWS Preventive Maintenance (PM) Program for systems and equipment described in this SOW. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-09-23 15.F.13 2013-03-20 15.F.12 Line Item NWS Section 15 Restricted - Contracts Master drawings to be maintained at a central location as defined in Section 2 of this SOW. Prepare documentation for new equipment and system installations. Update documentation for modified equipment and systems. Remove documentation from decommissioned equipment and systems. Ensure that drawings conform to accepted professional practice and to the standards prescribed in: (1) CFTO-98-000-MIS/SF-003, Drawings Standards and Symbols; (2) CFTO C-98-001-003/MS-004, Site Record Drawings. Create new drawings electronically using a Computer-Aided Design and Drafting (CADD) program. Maintain site record drawings provided by the Government to the Contractor at Contract start. Redline discrepancies between site record drawings and actual field conditions. Maintain two copies of site record drawings at each site. Ensure that both copies of site record drawings are redlined and one copy retained at a central location for revision of the applicable master drawing(s). Issue two copies of the revised drawings to the applicable site. After contact award date all contractor produced drawings and diagrams shall be online. Updated drawings are to be submitted to the NWSO TA for furtherance to DSCO 5, in accordance with standards, within 30 days after any approved change, in Tagged Image File Format. Establish and maintain an NWS PM Program for systems and equipment described in this SOW. References 13.A.3.d and 14.A.3.d are provided as reference documents. During the life of the contract, create and maintain PM routines for newly installed equipment and systems, update current PM routines for existing equipment and systems, and delete PM routines for decommissioned equipment and systems. Ensure that new or revised PM tasks are issued prior to the start of the next scheduled round of quarterly PMIs. As a minimum, one controlled copy of the PM Program is to be maintained at each NWS radar site, including the SRD, one at the NWSSC, one at the NWSCC, one at the Contractor's CMO, and one is to be provided to the NWSO TA. Related Information Restricted - Contracts Estimated Qty There are approximately 54,000 documents recorded in the Library Index. There is an average of 1322 combined changes made from the C&E and Facilities side. 1 program, with an estimated 25 amendments annually. A total of 51 controlled copies distributed. Performance Standard Page 194 of 219 Documentation to be updated within 30 days after any approved change. Contractor managed documentation and drawings available at each site location 100% of the time. Drawings and diagrams are accurate and complete and reflect the current configuration of the site/equipment. Drawings to be updated and made available online within 30 days of any approved changes. Contractor produced redline drawings available at each site location 100% of the time. No instance of installed equipment or systems not having a current task card issued. No instance of a controlled copy of the PM Program not being at each NWS location. Not more than 5 instances annually of amendments to task cards being out of date more than 90 days at unattended sites. SOR Submit engineering drawings. Submit technical specifications. Submit final designs. Submit preliminary designs. Submit quarterly design estimate variance report. Submit design labour estimates. Submit monthly IQ Status Report. Major Requirement SYSTEM SUSTAINMENT 08, November, 2013 2013-03-20 15.F.20 2013-03-20 15.F.19 2013-03-20 15.F.18 2013-03-20 15.F.17 2012-11-01 15.F.16 2013-09-23 15.F.15 2012-09-14 15.F.14 Line Item NWS Section 15 Restricted - Contracts Submit engineering drawings. Requirements are as detailed in 15.C.3.e. Submit technical specifications. Requirements are as detailed in 15.C.3.d. Submit final designs. Requirements are as detailed in 15.C.3.c. Submit preliminary designs. Requirements are as detailed in 15.C.3.b. Submit quarterly design estimate variance report. The report is to detail each design, hours expended for each, and an estimate to complete. Provide written explanations of variances. Reports are to be submitted within 10 business days upon completion of the quarter. Prepare design labour hour estimates for each project. The estimate is to include all hours required by all disciplines. Submit monthly IQ status report that includes the following information: 1) On-going and planned IQ work for current fiscal year for all phases of the work; 2) Job work order numbers; 3) Schedule showing status of major milestones; 4) Number of labour hours, by skill set, estimated to complete each phase of the project; 5) Number of labour hours, by skill set, put against each phase of the project; and 6) Any other pertinent information required to track the progress of the various IQ work. The report is to keep a running total of all IQ work done during a contract year. The report is to be submitted within 10 business days following the end of the month. Related Information Restricted - Contracts Estimated 15 sets of engineering drawings annually. Estimated 15 technical specifications annually. Estimated 15 final designs annually. Estimated 15 preliminary designs annually. 4 reports annually. Estimated 15 design estimates to be prepared annually. 12 reports annually Estimated Qty Page 195 of 219 All final designs have stamped engineering drawings. All final designs have approved technical specifications. No example of an IQ project being implemented without an approved final design. All final designs have signed preliminary environmental screening and fire marshal certificates, and have stamped drawings and approved specifications. No example of a final design proceeding without an approved preliminary design. All preliminary designs have signed preliminary environmental screening and fire marshal certificates. All reports submitted on time. All variances are adequately explained. Contractor to demonstrate that no design proceeds without an estimate accepted by Canada. Not more than two reports annually submitted later than 10 business days following the end of the month. No example of a report submitted later than 15 business days following the end of the month. Not more than 2 technical errors or omissions in any given report. Performance Standard SOR Federal Halocarbon Regulations (M) Transportation of Dangerous Goods Act (M) 16.A.3.b 16.A.3.c 08, November, 2013 Canadian Environmental Protection Act (M) Restricted - Contracts This list of references is offered for guidance purpose only and is not all inclusive. The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. REFERENCES For definition of terms see ANNEX I of the RFP. DEFINITIONS 16.A.3.a 2012-06-27 16.A.3 2013-10-23 16.A.2.a 2012-06-18 16.A.2 2009-11-26 16.A.1.b The Contractor is responsible to adhere to the policies, procedures, act, orders and regulations as stated in this SOW. Provide all services as detailed in paragraphs C to G of this section. In particular, provide, implement and manage Environmental Protection oversight. Perform the following functions as they relate to environmental matters in accordance with the applicable references: (1) define and ensure currency of regulatory and contractual requirements; (2) establish environmental policy, procedures, objectives, and targets; (3) develop and implement training programs; (4) ensure the proper selection, transport, handling, and storage of hazardous materials and manage their disposal; (5) ensure the proper handling, storage, transport, and disposal of non-hazardous waste; (6) maintain proper procedures for erosion control and natural resource protection; (7) perform internal audits of performance and status; (8) identify required corrective and preventive actions; (9) conduct environmental impact assessments and define technical specifications; (10) establish and manage a spill response program; (11) perform remediation projects (existing and new); (12) maintain the Workplace Hazardous Material Information System (WHMIS); and (13) communicate with senior management, NWSO, and other agencies. 16.A.1.a 2012-06-27 SCOPE OF WORK 16.A.1 Information and Qualifications Restricted - Contracts GENERAL REQUIREMENTS ENVIRONMENTAL PROTECTION AND REGULAT 16.A Line Item NWS Section 16 Page 196 of 219 SOR Fisheries Act (M) Species At Risk Act (M) Migratory Birds Convention Act (M) Arctic Waters Pollution Prevention Act (M) 16.A.3.g 16.A.3.h 16.A.3.i 16.A.3.j Environmental Protection Pan for the NWS (G) 16.A.3.q Comply with measures not otherwise specified in this contract, but which are consistent with prudent management and industry practices. 16.A.4.a HOURS OF OPERATION 08, November, 2013 16.A.6 2013-03-07 16.A.5.b Restricted - Contracts Currently, the environmental oversight requirement is fulfilled by a dedicated Environmental Section. In addition to interacting with the NWSO TA, the Environmental Section liaises with the Federal, Provincial and Territorial regulatory agencies. Existing environmental conditions are described in the existing EPP for the NWS. Sites conditions survey/baseline information will additionally contain descriptions of existing environmental conditions. 16.A.5.a 2009-06-25 DESCRIPTION OF EXISTING CONDITIONS 16.A.5 2009-08-17 SAFETY PROVISIONS 16.A.4 2013-03-07 MOU Parks Canada (M) 16.A.3.o 2013-09-05 16.A.3.n NFPA 471 - Recommended Practice for Responding to Hazardous Materials Incidents (G) NWB Licenses for PIN-3, CAM-M, CAM-3, FOX-M, FOX-3, DYE-M and BAF-3 (M) 16.A.3.m 2013-03-07 DND Environmental Assessment Manual (G) 16.A.3.l 2013-09-05 16.A.3.k Information and Qualifications Restricted - Contracts A -GG-040-004/AG-001 - General Safety Program - Hazardous Materials Safety And Management Manual. (M) Canadian Environmental Assessment Act (M) 16.A.3.f 2013-08-26 Canada Labour Code, Part II (M) Hazardous Products Act (M) ENVIRONMENTAL PROTECTION AND REGULAT 16.A.3.e 2013-10-23 16.A.3.d Line Item NWS Section 16 Page 197 of 219 SOR Information and Qualifications Restricted - Contracts All personnel providing service within this section shall hold the qualifications necessary to perform the task assigned to them. 16.B.1 Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSS's, and North Bay NWS locations. SECURITY Environmental Audit team members shall have sufficient educational background and years of relevant experience; the degree of involvement and roles in similar projects must be identified. The audit team shall be led by an employee of the firm certified with the Canadian Environmental Certification Approvals Board (CECAB) as a Certified Environmental Auditor (CEA.) Other factors weighted toward assessing qualifications of personnel, in addition to CEA certification, shall include number of environmental compliance audits on federal facilities, number of environmental compliance audits conducted on DND bases and the type and complexity of all audits conducted, by the personnel. Employees responsible for hazardous waste handling and for the maintenance of the storage facilities shall have 40-Hour Hazardous Waste Operations and Emergency Response Training (HAZWOPER) or equivalent. Employees responsible for the hazardous waste packaging function shall posses a recognized certification in the Transportation of Dangerous Goods Act (TDGA.) Each person responsible for the handling or shipment of hazardous waste and materials must be qualified regarding hazardous waste management as required by Federal Regulations. Additionally, personnel responsible for the proper packaging and shipping of hazardous materials for transportation must be certified. The Environmental Protection (EP) portion of this contract is to be managed by a qualified person as per 2.B.1.h 08, November, 2013 2012-06-18 16.B.3.a 2012-06-18 16.B.3 2009-11-26 16.B.2.g 2009-08-17 16.B.2.f 2013-08-26 16.B.2.e 2009-08-17 16.B.2.d 2012-06-13 16.B.2.c 2011-11-15 16.B.2.b All necessary Contractor shall possess the requisite skills, sufficient training and experience in the handling of hazardous materials to satisfactorily accomplish the collection, packaging, storage and disposal functions at the NWS, and as specified in this section. Ensure that Environmental Department personnel are provided with regenerative training to enable them to effectively carry out all of the Statement of Work's responsibilities. 16.B.2.a 2009-08-17 TRAINING & EXPERIENCE 16.B.2 2012-06-18 PERSONNEL QUALIFICATIONS Emergency contacts for all environmental matters shall be designated and available 24/7/365. All assets are to be maintained to provide functionality 24/7. Point of contact to be available as per Section 2.A.6.a. ENVIRONMENTAL PROTECTION AND REGULAT 16.B 2012-06-15 16.A.6.b 2013-09-23 16.A.6.a Line Item NWS Section 16 Page 198 of 219 SOR Prepare quarterly Environmental Information Update reports. Provide Environmental Awareness and Protection training to all Contractor's permanent staff. Liaise on environmental matters with outside agencies, including federal, territorial and provincial governments. GENERAL REQUIREMENTS 08, November, 2013 2013-03-07 16.C.2.c 2013-09-23 16.C.2.b 2012-09-14 16.C.2.a 2012-06-19 16.C.2 2012-06-26 16.C.1.a Implement and maintain the Environmental Management System (EMS). ENVIRONMENTAL MANAGEMENT SYSTEM 16.C.1 2012-06-19 PERFORMANCE REQUIREMENTS Major Requirement Related Information Restricted - Contracts Restricted - Contracts Prepare quarterly Environmental Information Update reports to document new or modified fuel tanks or tank systems, landfills and contaminated sites. "NIL" reports are required. Submit reports as per 16.F.2.a. Conduct Environmental Awareness and Protection training as per the CTS (paragraph 2.C.6 refers) for all of the Contractor's permanent staff. Each of the Contractor's staff is to receive this training at a minimum one time. All permanent staff are to be trained by the end of the Transition In period. All permanent staff subsequently hired are to be trained within 3 months of hire date. Training records are to be retained as per the requirements of 2.C.6. Liaise with outside agencies, including federal, territorial and provincial governments on environmental issues such as compliance, permits, inspections and emergencies. Implement and maintain the Environmental Management System (EMS) as defined in 16.F.1.a. The EMS shall use the EPP, as defined in 16.F.1.b, as the primary resource for ensuring environmental compliance. The EMS shall incorporate all of the requirements of the EPP as documented, with particular requirements further detailed in paragraphs 16.C.2 through 16.C.7 inclusive. The EMS shall be administered as per the requirements of ISO 14001. ENVIRONMENTAL PROTECTION AND REGULAT 16.C Line Item NWS Section 16 4 reports prepared annually. All of the Contractor's permanent personnel. Estimated 20 events annually. Implementation and maintenance of 1 EMS. Estimated Qty Page 199 of 219 All reports are prepared. All permanent staff to receive Environmental Awareness training within 3 months of hire date. No more than 3 examples annually of person not receiving the required training within 3 months. No instance of failure to include appropriate agencies or governments. Contractor to demonstrate that the EMS is established and in use by the end of the transition in phase. Performance Standard SOR Update Legal and Other Requirements Database. Update environmental aspects and impacts database. Prepare and implement annual environmental objectives and targets. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Update the Legal and Other Requirements database as provided by the NWSO TA. The database is specific to environmental subject matter, and contains the federal, provincial, and territorial legislation and other requirements, such as regulations, guidelines and codes of practice that apply to NWS activities. Monitor for new or amended regulations, guidelines and codes of practice which impact NWS operations, and include these updates in the database as required. Take necessary measures to ensure that NWS operations comply with regulatory requirements. Ensure a current version of the legal and other requirements database is available as per 16.F.2.d. Update environmental aspects and impacts database as provided by the NWSO TA. Review NWS work, work methods and procedures to determine if new or previously unidentified aspects and impacts are identified, and update the database accordingly. Develop appropriate preventive or mitigating measures, and integrate these measures into NWS operations. The database is to be reviewed and updated at a minimum annually, or more frequently as circumstances warrant. Ensure a current version of the aspects and impacts database is available as per 16.F.2.c. Prepare and implement annual environmental objectives, which serve as overall environmental goals consistent with the environmental policy detailed in the EMS, and associated targets which detail performance requirements which arises from the environmental objectives. Objectives and associated targets are established to realize an overall improvement in environmental performance of NWS operations. Objectives and targets are to be selected such that they can be implemented within a one year time frame, or be part of a larger initiative with well defined annual milestones. Preparation of the annual objectives and targets is to be accompanied by a narrative regarding the status of the previous year's objectives and targets, detailing in particular the reasons why any objective or target was not met. Submit environmental objectives and targets to the NWSO TA for review and comment as per 16.F.2.b. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-09-14 16.C.2.f 2012-09-14 16.C.2.e 2012-09-14 16.C.2.d Line Item NWS Section 16 Estimated Qty Update of one database, estimated at once in two years. One database, updated at a minimum annually. One set of objectives and targets annually. Performance Standard Page 200 of 219 Contractor must demonstrate that the database is current. Contractor demonstrates that the database has been reviewed and updated at a minimum annually. Contractor to demonstrate annual objectives and targets have been communicated to staff, and must demonstrate how objectives and targets are incorporated into CY activities. SOR Maintain spill kits at all NWS radar sites. Prepare environmental incident reports. ENVIRONMENTAL INCIDENT MANAGEMENT Prepare semi-annual Environmental Status Reports. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Maintain spill kits at all NWS radar sites. GFE spill kits are detailed in Reference 16.A.3.q. Contractor is to maintain a spill kit as detailed in its own EPP and associated Spill contingency Plan as per 16.F.3.b. Prepare environmental incident reports as detailed in 16.F.3.a. Where the incident is a spill, implement the Spill Contingency Plan as per 16.C.3.c below. Prepare a semi-annual report which summarizes all environmental program activities performed at NWS sites during the reporting period. The report will contain updates on the following sections: a. fuel spills; b. listing of active LUC 74 work orders on the POL infrastructure sorted by site; c. wildlife encounters; d. Halocarbon release; e. environmental impact assessments; f. on-site waste PCB materials awaiting disposal; g. training programs (# people trained); h. quality control (inspections completed, non conformances observed and closed); i. conclusions and recommendations. The reports are to be in a format proposed by the Contractor, and approved by Canada, and submitted as per 16.F.2.e. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2013-03-07 16.C.3.b 2013-09-25 16.C.3.a 2012-06-19 16.C.3 2013-09-23 16.C.2.g Line Item NWS Section 16 Spill kits required at 36 SRR sites, 1 SRD site, 9 LRR sites, 2 co-located LSSs and 3 community based LSSs. 70 reports annually. 2 reports annually. Estimated Qty Page 201 of 219 All NWS radar sites are to have a complete spill kit as documented in the Contractor's Environmental Protection Plan. Any portion of the spill kit consumed during clean-up of a spill to be replaced within 60 days. All environmental reports prepared. The reports are complete with a minimum of the information detailed in Related Information and are technically accurate. Performance Standard SOR SOLID WASTE MANAGEMENT Perform annual spill response simulation exercise. Provide Spill Response training to all LSS staff and POL technicians. Conduct spill sampling and assessment. Implement Spill Contingency Plan for POL and hazardous materials spills. Major Requirement Related Information Restricted - Contracts Restricted - Contracts The requirements of this section with respect to hazardous material and hazardous waste management must be considered complimentary to those requirements detailed in section 8. Annually, perform at a minimum one simulated spill response exercise. The scenario is to be developed by Environmental Services staff, and be based on a spill of a size and location which poses a direct threat to fish habitat. The purpose of the simulation is to test contingency response procedures and identify any areas of activity requiring improvement, as well as ensuring staff preparedness. Results of the simulation are recorded for review by the Contractor and the NWSO TA, and submitted as per 16.F.3.d. Training topics include but are not limited to types and causes of spills possible at NWS sites, reporting procedures, spill kit familiarization, spill response actions for a variety of scenarios, post-spill site assessment, post-spill review, and health and safety. Incorporate into the Environmental Protection Plan (EPP) for the NWS. Instruction methods will include lectures, audio-visual presentations, and field simulations exercises. Training is to be regenerative on a 2 year cycle. Conduct spill sampling and assessment to delineate the extent of a spill, and/or to determine the rate of remediation of an existing or legacy spill. Spill sampling procedures are to be maintained as per 16.F.3.c. Implement Spill Contingency Plan for POL and hazardous materials spills as described in 16.F.3.b. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-07-05 16.C.4 2012-06-26 16.C.3.f 2013-09-23 16.C.3.e 2012-06-25 16.C.3.d 2013-09-23 16.C.3.c Line Item NWS Section 16 Estimated Qty Minimum 1 Spill Response Simulation Exercise performed per year. All LSS staff and POL technicians are to be trained. Estimated 2 examples annually of spill assessment/delineation being required. Estimated 23 spills reported annually with approximately: 14 at 10 litres or less; 7 at between 10 litres and 100 litres; 2 greater than 100 litres. Performance Standard Page 202 of 219 Minimum 1 Spill Response Simulation Exercise performed per year. Initial training of staff to be completed within 4 months of Contract start. All new staff requiring training thereafter to be trained within 3 months of start date. Upon audit by the NWSO TA, not more than 2 examples of a new hire not being trained within 3 months of start, and not more than 4 persons with expired training. Existing or legacy spills delineated as required. All spills are reported. All spills less than 205 litres cleaned up within 3 days of discovery weather permitting. All spills less than 1000 litres cleaned up within 15 days of discovery weather permitting. No example of enforcement action taken by a regulator due to inadequate response to a spill. Clean up criteria must comply with CCME Canada Wide Standards for Petroleum hydrocarbons in soil and CCME Soil Quality guidelines. Documented Substantiations will be required in cases of non-compliance with this Performance Standard Ref. 10.F.2 SOR Obtain and/or assist the NWSO TA in obtaining required permits for implementation of work in this SOW. PERMITS AND LICENSES Provide properly labelled containers for HAZMAT waste at each NWS site. Collect and dispose of general/non-hazardous wastes. Provide Transportation of Dangerous Goods training. Implement Storage and Tracking of Waste HAZMAT Plan. Implement the Hazardous Materials General Management Plan. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Obtain and/or assist the NWSO TA in obtaining required permits for implementation of work in this SOW, such as Nunavut Water Board licenses. Label in accordance with Federal/Territorial regulations. Collect and disposal of general/non-hazardous wastes off site as per the procedures and protective measures for solid waste described in 16.F.4.g. Open burning of any waste is not permitted. In all instances where the site is governed by a NWB license, comply with requirements of the license with respect to the disposal of solid waste. Clean up all spillage of non-hazardous wastes that occur in the course of handling during collection and disposal. Most non-hazardous waste in each Zone can be brought back to the host LSS for disposed of in Inuvik, Cambridge Bay, Hall Beach, Iqaluit and Goose Bay, subject to the Contractor having agreements in place with those communities. Provide Transportation of Dangerous Goods (TDG) training by road, sea and/or air to all personnel involved in the transport of dangerous goods, as per the appropriate CTS. Implement Storage and Tracking of Waste HAZMAT Plan as described in 16.F.4.c. Implement a Hazardous Materials Management Plan as described in 16.F.4.a. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-06-27 16.C.5.a 2012-06-19 16.C.5 2013-03-07 16.C.4.e 2013-08-26 16.C.4.d 2012-06-26 16.C.4.c 2013-03-07 16.C.4.b 2012-06-26 16.C.4.a Line Item NWS Section 16 Estimated 4 permits annually. 235 containers per year Annual estimates: Zone 1 5,000 lbs; Zone 2 - 21,000 lbs; Zone 3: 25,000 lbs; Zone 4 5,000 lbs; Zone 5 - 4,000 lbs. All contractor personnel directly involved in the transportation of dangerous goods. Implementation of 1 plan. Implementation of 1 plan. Estimated Qty Page 203 of 219 100% required permits obtained. Provide within 60 days of Transition-In period. Labels, when affixed, to be accurate 100% of the time. No instance of failure to provide properly labelled containers for HAZMAT waste. No stockpiling of general/non-hazardous waste at SRR sites for more than 3 months. No stockpiling at an LRR site for more than one year. No waste left over the winter at beach locations. No example of a person involved in TDG not being trained or the training not being current as per the CTS. No enforcement action taken by a regulator due to non-compliance with storage, transport or disposal of HAZMAT. Compliance with the plan 100% of the time. Performance Standard SOR Attend NWB license site inspections. Ensure compliance with NWB licenses. Administer Nunavut Water Board (NWB) licenses. Comply with special requirements for O&M of BAR-B and BAR-1. Major Requirement Related Information Restricted - Contracts Restricted - Contracts A qualified person shall attend all site inspections conducted by a NWB representative. Assist the NWB inspector in his/her inspection. Sites are inspected every two years. Continually audit NWS work being performed against the requirements of the licenses to guarantee compliance. Where work planned has the potential to conflict with the requirements of any NWB license, prepare plans to modify the work to guarantee compliance with the license. Administer Nunavut Water Board (NWB) licenses for PIN-3, CAM-MAIN, CAM-3, FOX-MAIN, FOX-3, DYE-MAIN and BAF-3 as follows: SRR BAR-B (Stokes Point) and SRR BAR-1 (Komokuk Beach) are located in Ivvavik National Park, Yukon Territory, as such special requirements for their operation and maintenance have been identified in the Inuvialuit Final Agreement (IFA) and in the Cooperation Agreement between the Inuvialuit Regional Corporation and the Department of National Defence. The Cooperation Agreement allowed for the construction of the Stokes Point SRR site under the conditions that the site: a. did not damage wildlife or wildlife habitat; b. did not infringe upon native land use; and c. adhered to the Parks Canada rules and procedures for the National Park. BAR-1 (Komakuk Beach) SRR site was constructed prior to the expansion of the park boundaries and is now subject to the National Parks Act and associated regulations. BAR-1 will be managed according to regulations in effect for Ivvavik National Park. Coordinate with Parks Canada to secure required permits for access to BAR-1 and BAR-B for required O&M activities. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-09-14 16.C.5.c.2 2012-06-26 16.C.5.c.1 2012-06-25 16.C.5.c 2012-06-25 16.C.5.b Line Item NWS Section 16 Estimated Qty 7 inspections to be attended over two years. 7 licenses to be continually audited. 2 Sites Performance Standard Page 204 of 219 All inspections by a NWB inspector accompanied by a qualified representative of the Contractor. No example of a representative of the NWB finding a non-compliance with the license during an audit. No instance of enforcement action taken by a regulator due to lack of compliance. SOR ASSESSMENTS & AUDITS Prepare semi-annual EC halocarbon reports. Update NWS halocarbon inventory. Implement halocarbon management plan. HALOCARBON MANAGEMENT Prepare NWB license annual reports. Monitor sewage effluent. Monitor domestic water consumption. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Prepare semi-annual EC halocarbon reports as described in 16.F.6.c. Update NWS halocarbon inventory as described in 16.F.6.b. Implement halocarbon management plan as described in 16.F.6.a. Prepare NWB license annual reports. Include all information required by the report, including, but not limited to: a summary of water use and waste disposal activities; a list of unauthorized discharge activities and follow up actions taken; any revisions to the spill contingency plan including contact information; a description of all progressive and or final reclamation work undertaken; a progress report for the remediation of contaminated soil including clean-up activity and monitoring results; a summary of all information requested and monitoring results; and additional information as may be requested by the Water Board. Submit reports as per 16.F.5.d. Monitor sewage effluent for each LRR site which is governed by a NWB license. Investigate root causes for sewage sample results which are outside acceptable parameters. Develop and implement corrective actions. Retain sewage effluent test results as per 16.F.5.c. Include sewage effluent test results in the annual report as per 16.F.5.d. Monitor domestic water consumption for each LRR site which is governed by a NWB license. Ensure annual maximum site usage does not exceed that allowed by the license. Investigate all instances of excessive use in order to ensure it is justified. Retain domestic water consumption records as per 16.F.5.b. Include explanations for excessive usage in the annual report as per 16.C.5.d. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-06-21 16.C.7 2012-09-14 16.C.6.c 2013-09-27 16.C.6.b 2013-09-23 16.C.6.a 2012-06-19 16.C.6 2013-10-30 16.C.5.c.5 2012-09-14 16.C.5.c.4 2012-09-14 16.C.5.c.3 Line Item NWS Section 16 Estimated Qty 2 reports prepared annually. Updating of 1 inventory, estimated at 5 updates annually. Implementation of 1 plan. 7 reports annually. 7 sites requiring on-going monitoring of sewage. 7 sites requiring on-going monitoring of domestic water usage. Performance Standard Page 205 of 219 All reports prepared and accurate 100% of the time. Contractor to demonstrate that the inventory is available and up to date within 10 business days of a change. No example of enforcement action by a regulator due to non-compliance with regulations. All reports are complete and submitted on time without exception. No example of accurate sewage sample results failing to be provided. No site exceeding it's maximum allotment of water annually. No example of accurate water consumption data failing to be provided. SOR Nil INDEFINITE QUANTITY REQUIREMENTS Implement response to environmental incidents beyond the insurance deductable. 16.D.1 16.E 16.E.1 08, November, 2013 2012-09-14 WATCH KEEPING REQUIREMENTS Conduct annual Environmental Audits for NWS sites. Update EIA listing. Complete Environmental Impact Assessments (EIAs). Major Requirement Related Information Restricted - Contracts Restricted - Contracts In the event that the cost of response/remediation activities to an environmental incident exceeds the amount of the insurance deductable for such occurrences, the NWSO TA may request a proposal to complete the response/remediation activities as IQ. Ensure that the auditing program includes assessments of the Contractor’s conformance to procedures and guiding documents and examinations of the physical status of NWS sites, including the sampling of contaminated sites. Maintain all audit records online. Any findings not corrected at the time of the inspection shall be entered into the Contractor's Work Management System and tracked until corrective action has been completed. All sites are to be audited over a two year period. Upon completion of the audits, review Risk Registers in the Risk Management Plan and update accordingly for those conditions that currently conform to standards, but pose potential risks warranting corrective actions. Update the EIA listing as detailed in 16.F.7.b. Screen proposed IQ projects, programs and activities for potential environmental impacts in accordance with CEAA and territorial environmental assessment acts. Appropriate mitigation measures for potential impacts will be identified and included in project specifications. Projects not captured by CEAA or territorial environmental assessment acts will require "due diligence" EIAs to be generated. ENVIRONMENTAL PROTECTION AND REGULAT 16.D 2013-08-26 16.C.7.c 2013-10-23 16.C.7.b 2013-03-18 16.C.7.a Line Item NWS Section 16 Completion of 51 audits over two years (36 SRR sites, 11 LRR sites, 3 LSS (Inuvik, Iqaluit and Goose bay) and the SRD). 30 updates annually (15 preliminary and 15 final EIAs respectively). Estimated 15 preliminary and 15 final EIAs annually. Estimated Qty Page 206 of 219 Not more than 5 sites missing their inspection annually. Provided an IQ Project is not required: Not more than 8 findings outstanding longer than 4 months. Not more than 3 findings outstanding longer than 8 months. No example of a finding outstanding longer than 12 months. The EIA listing is available in electronic format and all completed and active EIAs are included. The listing is updated within 10 business days of any change to the status of an active EIA. No example of a project not receiving an EIA. Performance Standard SOR Submit annual environmental objectives and targets. Submit quarterly Environmental Information Update reports. GENERAL REQUIREMENTS Establish and maintain an Environmental Protection Plan for the NWS. 08, November, 2013 2012-06-21 16.F.2.b 2013-03-07 16.F.2.a 2013-10-02 16.F.2 2013-08-26 16.F.1.b 2012-06-27 16.F.1.a Provide a documented Environmental Management System (EMS). ENVIRONMENTAL MANAGEMENT SYSTEM 16.F.1 2012-06-20 RECORDS AND DELIVERABLES There are no pre-determined Indefinite Quantity (IQ) requirements, IQ may be ordered on an as required basis for any work within the scope of this section. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Submit annual environmental objectives and targets as described in 16.C.2.d to the NWSO TA for review and comment by 01 February annually. In conjunction with 16.C.2.c, submit quarterly Environmental Information Update reports. The report is to be in a format proposed by the Contractor and acceptable to the NWSO TA. Each report is due within 10 business days from the end of the quarter. Establish and maintain an Environmental Protection Plan for the NWS. Reference 16.A..3.q is provided as a guidance document. Review and update the plan at a minimum annually by 01 April, or more frequently as circumstances warrant. A controlled hard copy is to be held at each NWS site (including the LSSs), the SRD, the NWSSC, the NWSCC, the Contract Management Office, and one copy delivered to the NWSO TA. Provide a documented Environmental Management System (EMS) for the NWS to the requirements of ISO 14001. The EMS shall document the Contractor's environmental policy and approach to guaranteeing compliance for all work in this SOW to the requirements of this Section. The EMS shall incorporate the EPP, as defined in 16.F.1.b, as the primary governing document on environmental matters. The EMS is to be reviewed and updated at a minimum annually, or more frequently as circumstances warrant. EMS documentation is to be made available to the NWSO TA upon request. See Contract Terms and Conditions for details regarding negotiation of IQ. ENVIRONMENTAL PROTECTION AND REGULAT 16.F 2011-12-09 16.E.2 Line Item NWS Section 16 Estimated Qty One set of annual environmental objectives and targets submitted annually. Submission of 4 reports annually. Review and maintenance of 1 plan annually. 55 controlled copies distributed and maintained current. 1 EMS updated at a minimum annually. EMS documentation to be available to the NWSO TA upon request. Nothing additional Performance Standard Page 207 of 219 Annual environmental objectives and targets submitted by 01 February annually. All reports are submitted. Not more than 1 report submitted late annually. Documented evidence that the EPP is updated at a minimum annually by 01 April. A controlled and current copy of the EPP is at all required locations. Not more than 3 instances annually of a controlled copy of the EPP being found out of date. Contractor to demonstrate that the EMS is documented and in use to govern environmental compliance for day to day NWS work. All jobs completed to the agreed standard of quality, 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. SOR Establish and maintain spill sampling and assessment procedures. Establish and maintain a Spill Contingency Plan. Submit Environmental Incident Reports. ENVIRONMENTAL INCIDENT MANAGEMENT Submit semi-annual Environmental Status Reports. Establish and maintain a current Legal and Other Requirements Records database specific to environmental subject matter. Establish and maintain an Environmental Aspects and Impacts database. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Establish and maintain spill sampling and assessment procedures. Reference 16.A.3.q is provided as a guidance document. The procedures shall be reviewed at a minimum annually in conjunction with updates to the EPP, or more frequently as circumstances warrant. Establish and maintain a Spill Contingency Plan. Reference 16.A.3.q is provided as a guidance document. The plan shall be reviewed at a minimum annually in conjunction with updates to the EPP, or more frequently as circumstances warrant. In with conjunction 16.C.3.a, submit Environmental Incident Reports. The reports provide details of environmental incidents (POL Spill, Halocarbon Release, wildlife encounter, discovery of fuel/HAZMAT Caches HAZMAT Spill) on NWS sites. The initial report shall be submitted within 6 hours of the environmental incident occurring, with follow-up reports submitted as required until the incident has been fully investigated, and corrective action has been completed. Should the environmental incident constitute an emergency, activate the Emergency Response Plan, as per Section 2.C.9. Follow-up reports are to document the status of the investigation and corrective actions which are planned/completed until such time as the incident is considered closed. Review and update the Risk Management Plan, Section 2.C.4, as warranted to eliminate or mitigate a recurrence of the environmental incident. Submit semi-annual Environmental Status Reports, as detailed in 16.C.2. g to the NWSO TA by 31 January and 31 July each year. Establish and maintain a current Legal and Other Requirements Database in electronic format. Reference 16.A.3.q is provided as a guidance document. Update the database as per 16.C.2.f. Establish and maintain an Environmental Aspects and Impacts database in electronic. Reference 16.A.3.q is provided as a guidance document. Update the database as per 16.C.2.e. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-09-21 16.F.3.c 2012-09-21 16.F.3.b 2013-03-07 16.F.3.a 2012-06-21 16.F.3 2012-09-14 16.F.2.e 2012-09-21 16.F.2.d 2012-09-21 16.F.2.c Line Item NWS Section 16 Estimated Qty 1 procedure reviewed and updated annually. 1 plan reviewed and updated at a minimum annually. Estimated 70 reports annually. 2 reports annually. Provision of one current electronic database. Provision of one current electronic database. Performance Standard Page 208 of 219 The procedure is current and updated annually. Plan is in place and is reviewed and updated at a minimum annually. All environmental incidents are reported. No more than 2 examples annually of a report not being submitted as per related information above. Reports to be technically accurate with the information available at the time of reporting. 100% submission, 100% of the time. Reports are submitted by January 31st and July 31st, annually. The Contractor must demonstrate that the Legal and Other Requirements database is available, current and in electronic format. The Contractor must demonstrate that the Aspects and Impacts database is available, current and in electronic format. SOR Submit Hazardous Waste Report. Submit annual waste HAZMAT storage area inspection checklists. Retain HAZMAT waste inventory. Establish and maintain a Storage and Tracking of Waste HAZMAT Plan. Retain HAZMAT inventory. Establish and maintain a HAZMAT General Management Plan. SOLID WASTE MANAGEMENT Submit after action report for Spill Response Simulation Exercises. Major Requirement Related Information Restricted - Contracts Restricted - Contracts Submit a Hazardous Waste Report. The report contains detail of all Hazardous Waste handling, locations and disposal including but not limited to waste descriptions, quantity of waste types. Provide report to NWSO TA. Submit annual waste HAZMAT storage area inspection checklists as required by the Storage and Tracking of Waste HAZMAT Plan. All checklists to be completed by 30 September. Retain an inventory of all HAZMAT on the NWS by type and by site as required by the Storage and Tracking of Waste HAZMAT Plan. The inventory shall be in electronic format, and updated continually as HAZMAT is generated through normal site operations. The inventory is to be current to within 15 days. The inventory, in whole or in part, is to be submitted to the NWSO TA upon request within 2 business days. Establish and maintain a Storage and Tracking of Waste HAZMAT Plan. Reference 16.A.3.q is provided as a reference document. The plan shall be reviewed at a minimum annually in conjunction with updates to the EPP, or more frequently as circumstances warrant. Retain HAZMAT inventory as required by the HAZMAT General Management Plan. The inventory shall be in electronic format, and describe all HAZMAT on the NWS by type and by site. The inventory shall be current within 15 business days of a change. Establish and maintain a HAZMAT General Management Plan. Reference 16.A.3.q is provided as a reference document. The plan shall be reviewed at a minimum annually in conjunction with updates to the EPP, or more frequently as circumstances warrant. Submit report on Spill Response Simulation Exercise, as per 16.C.3.f, to NWSO TA. Report to Include: number of participants, locations, frequency, exercise detail, successes/failures, lessons learned. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-06-26 16.F.4.f 2013-09-23 16.F.4.e 2013-03-07 16.F.4.d 2013-03-07 16.F.4.c 2013-03-07 16.F.4.b 2013-03-07 16.F.4.a 2012-06-25 16.F.4 2013-09-24 16.F.3.d Line Item NWS Section 16 1 report annually. Submission of 51 checklists annually. 1 inventory, updated as required. Estimated 2 requests for a copy of the inventory annually by the NWSO TA. 1 plan reviewed and updated at a minimum annually. 1 inventory, updated as required. 1 plan reviewed and updated at a minimum annually. 1 report for each Spill Response Simulation Exercises. Estimated Qty Page 209 of 219 Submit accurate and complete report by January 31st, annually to NWSO TA. Report to include include all sites. No instance of failure to submit the report. All checklists completed as required. The inventory is available and current to within 15 days. All requests for the inventory satisfied within 2 business days. Plan is in place and is reviewed and updated at a minimum annually. HAZMAT inventory available on request within 2 business days. Inventory is current to within 15 business days of a change. Plan is in place and is reviewed and updated at a minimum annually. Submit report within 30 days of completion of exercises. No instances of not submitting the report. Performance Standard SOR Submit semi-annual EC halocarbon release reports. Retain NWS Halocarbon Inventory. Establish and maintain a Halocarbon Management Plan. HALOCARBON MANAGEMENT Submit annual NWB licenses reports for BAF-3, DYE-M, FOX-M, FOX-3, CAM-M and CAM-3. Retain annual sewage effluent test results. Retain annual domestic water consumption records. Retain permit to operate in Ivvavik National Park. PERMITS & LICENSES Establish and maintain procedures and protective measures for solid waste management. Major Requirement Related Information Restricted - Contracts Restricted - Contracts In addition to reporting halocarbon incidents as per 16.F.3.a, submit semi-annual report to Environment Canada for halocarbon releases greater than 10kg, but less than 100kg. Each report is to be submitted by 31 January and 31 July annually. Retain NWS Halocarbon Inventory detailed in Halocarbon Management Plan as per 16.C.6.a, and as provided by the NWSO TA. The inventory is to be updated as halocarbon containing equipment changes. The inventory is to be accurate within 10 business days of any change to halocarbon containing equipment. Establish and maintain a Halocarbon Management Plan. Reference 16.A.3.q is provided as a guidance document. The plan shall be reviewed at a minimum annually in conjunction with updates to the EPP, or more frequently as circumstances warrant. Submit annual NWB license reports as described in 16.C.5.c.5. Retain annual sewage effluent test results, as detailed in 16.C.5.c.4. Retain annual domestic water consumption records, as detailed in 16.C.5.c.3. Retain permit to operate in Ivvavik National Park, as required by 16.C.5.b. Establish and maintain procedures and protective measures for solid waste management. Reference 16.A.3.q is provided as a guidance document. The procedures shall be reviewed at a minimum annually in conjunction with updates to the EPP, or more frequently as circumstances warrant. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2013-03-07 16.F.6.c 2012-06-27 16.F.6.b 2012-09-21 16.F.6.a 2012-06-21 16.F.6 2013-10-30 16.F.5.d 2012-06-28 16.F.5.c 2012-06-28 16.F.5.b 2012-06-27 16.F.5.a 2012-06-21 16.F.5 2012-09-21 16.F.4.g Line Item NWS Section 16 Estimated Qty 2 reports annually. Provision of 1 inventory, with an estimated 5 updates annually. 1 plan reviewed and updated at a minimum annually. 7 reports annually. Sewage effluent test records from 7 sites. Water consumption records from 7 sites. 1 permit. 1 set of procedures reviewed and updated at a minimum annually. Performance Standard Page 210 of 219 All reports are submitted on time, and are 100% accurate. The inventory is in place and accurate to within 10 business days of any change. Plan is in place and is reviewed and updated at a minimum annually. Reports to be submitted to Canada a minimum of 10 business days prior to due date for submission to the NWB. Reports not to contain more than 5 technical errors or omissions. No instance of the report not being submitted to the NWB on schedule. All information required by the report is included. All required records are available. All required records are available. Permit is secured and is current. Procedures are in place and are reviewed and updated at a minimum annually. SOR Government furnished equipment and materials as per Section 8 of this SOW. GOVERNMENT FURNISHED MATERIAL, EQUIPMENT AND FACILITIES Submit biennial NWS site environmental audit reports. Establish and maintain an EIA listing. Submit EIAs. ASSESSMENTS & AUDITS Major Requirement Related Information Restricted - Contracts Restricted - Contracts Submit biennial NWS site environmental audit reports completed as per 16.C.7.c. Audit reports are to be submitted by 30 October of the audit year. Establish and maintain an EIA listing for all completed and active EIAs which contain, at a minimum, the following information: a. project number or other unique identifier; b. project title; c. type (preliminary or final); d. status (active or complete). Submit EIAs prepared as detailed in 16.7.a. ENVIRONMENTAL PROTECTION AND REGULAT 08, November, 2013 2012-09-14 16.G.1.a 2012-06-18 16.G.1 2009-06-19 16.G 2013-10-23 16.F.7.c 2013-10-23 16.F.7.b 2013-03-18 16.F.7.a 2012-06-21 16.F.7 Line Item NWS Section 16 Submission of 51 audits over two years (36 SRR sites, 11 LRR sites, 3 LSS (Inuvik, Iqaluit and Goose bay) and the SRD. Creation of 1 listing with an estimated 30 updates annually (15 preliminary EIAs and 15 final EIAs respectively). Estimated 15 preliminary and 15 final EIAs annually. Estimated Qty Page 211 of 219 No more than 5 sites missing their biennial audit. All reports are submitted by 30 October of the audit year. The EIA listing is available on-line to the NWSO TA. No more than two examples annually of the EIA listing out of date more than 10 business days. A completed EIA is submitted with every project. Performance Standard SOR Restricted - Contracts The contractor shall be responsible for the connectivity of the NW IMS and their own IT systems. It is Canada's intent to host the NW IMS in the same location as the Contractors IT system. The contractor shall be responsible for providing connectivity and access for their personnel who are not residing in the LRR/LSS's, connectivity for those personnel residing in the LRR/LSS's will be a combination of utilizing the DND satellite backbone to North Bay, where the contractor shall combine the user data streams between the NWSCC, NWSSC and be responsible for connectivity back to their own IT Systems and the NW IMS through Operate and maintain the NW IMS as an unclassified system. Ensure that no Contractor proprietary data or any other governemntclasified data is entered into the NW IMS. The Government shall retain ownership of the NW IMS and all data records generated in the performance of this contract. Upon contract conclusion, the current state of NW IMS then and all data records (including historical) generated in the performance of the SOW will be transferred back to the Government. Provide to NWS personnel full access to the NW IMS via a web-based portal application. Ensure that all data, plans, reports and correspondence to support and execute this SOW are generated in an electronic format specified by the this SOW and reside on the NW IMS. Ensure that this information is separate either logically, physically, or both, from other Contractor information to prevent unauthorized access to NWS data. as described per the SOW. (1) financial and project cost accounting; (2) project management; (3) configuration management; (4) life cycle management; (5) work management; (6) equipment status reporting; (7) logistics management; (8) records and document management; (9) quality assurance and quality control; and (10) human resources management; 08, November, 2013 2013-09-05 17.A.1.g 2013-08-30 17.A.1.f 2013-04-19 17.A.1.e 2013-04-19 17.A.1.d 2013-04-19 17.A.1.c 2013-04-19 17.A.1.b Utilize the NW IMS for the effective management of the NWS O&M process. The Contractor shall ensure that this system continues to support the functional requirements of: The government will provide an information management system platform (hereafter known as the North Warning (IMS) to the contractor that includes all of the NWS Data, the application software (COTS/Developed) and hardware to serve as a baseline in order for the contractor to meet the data requirements of this SOW. Section 17.G.1 provides a complete listing of HW/SW included. The Contractor will provided access to the NW IMS after contract award, along with training on the various aspects of the system as it pertains to the requirements of this SOW. The contractor will be responsible to either modify, acquire, and/or develop solutions for the NW IMS for those requirements of the SOW the NW IMS currently does not meet within 6 months after Transition Out. 17.A.1.a 2013-08-30 SCOPE OF WORK 17.A.1 Information and Qualifications Restricted - Contracts GENERAL REQUIREMENTS INFORMATION MANAGEMENT 17.A Line Item NWS Section 17 Page 212 of 219 SOR Information and Qualifications DESCRIPTION OF EXISTING CONDITIONS Currently the government has a network infrastructure in-place to support the NW IMS connectivity between the NWS LSS/LRR, 17.A.5 17.A.5.a 08, November, 2013 Restricted - Contracts There are no specific safety provisions. 17.A.4.a 2013-04-19 SAFETY PROVISIONS (G) NW IMS REMIS ICD (G) NW IMS Forms Guide (G) NW IMS Hardware and Software listing Intentionally left blank. (G) MAXIMO 7 User Guide (G) MAXIMO 7 EAM User Guide 17.A.4 2013-09-05 17.A.3.i 2013-09-05 17.A.3.h 2013-09-05 17.A.3.g 2013-10-23 17.A.3.f 2013-09-05 17.A.3.e 2013-09-05 17.A.3.d 2013-04-19 17.A.3.c (G) NWS IMS Communications Architecture Schematic (G) Work Management System Users Guide 17.A.3.b REFERENCES The notations against the references have the following meanings: M - Adherence to the policies, procedures, act, orders and regulations contained therein is mandatory. G - The policies and procedures contained therein are not mandatory, but proposals for alternatives must be submitted in full detail to, and be accepted by the Project Authority. Furthermore, alternatives must fully interface with procedures in use globally. For definition of terms see ANNEX I of the RFP. DEFINITIONS The Contractor will be responsible to provide their own IT system for those requirements and needs that are contractor specific. The contractor shall be responsible for the administration, support, and life cycle maintenance of the NW IMS. This includes maintenance of all NW IMS documentation to reflect any changes to the system for the life of the contract. (M) A-IM-100-000/AG-001 Certification and Accreditation requirements 2013-04-19 Restricted - Contracts commercial means. The method of connectivity shall be included in the C&A documentation package for accreditation. Refer to 17.G.1.a, including licensing for various program applications. INFORMATION MANAGEMENT 17.A.3.a 2009-08-27 17.A.3 2013-10-23 17.A.2.a 2012-06-18 17.A.2 2013-04-19 17.A.1.i 2013-08-30 17.A.1.h Line Item NWS Section 17 Page 213 of 219 SOR Information and Qualifications Restricted - Contracts The NW IMS shall be available 24/7. Point of contact to be available as per Section 2.A.6.a. 17.A.6.a Restricted - Contracts All personnel shall meet the requisite security requirements, as defined by the Security Requirements Checklist (SRCL) before being allowed to visit or work in any NWS sites, LSSs, and North Bay NWS locations. SECURITY 08, November, 2013 2013-04-19 17.B.2.a 2012-06-18 17.B.2 2013-04-19 17.B.1.a All personnel providing service within this section shall hold the qualifications necessary to perform the task assigned to them. TRAINING AND EXPERIENCE. 17.B.1 2013-08-30 PERSONNEL QUALIFICATIONS 17.B 2013-04-19 HOURS OF OPERATIONS A complete listing of all NW IMS applications and data directories is will be provided to the contractor as part of the Transition In Plan per this SOW. SSC locations and the SCC in North Bay, Ontario INFORMATION MANAGEMENT 17.A.6 2013-04-19 17.A.5.b Line Item NWS Section 17 Page 214 of 219 SOR Support Ad-Hoc Queries. Provide Portal web site access. Develop and Implement SOW Requirements for the NW IMS Acquire and Maintain Software Application Licensing for the NW IMS. Maintain Data Integrity. Provide Data Information 08, November, 2013 2013-04-23 17.C.4 2013-04-23 17.C.3 2013-08-30 17.C.2 2013-08-30 17.C.1.d 2013-04-23 17.C.1.c 2013-04-23 17.C.1.b 2013-04-23 17.C.1.a Operate and Maintain the NW IMS Establish and manage a Data Management program. 17.C.1 2013-08-30 PERFORMANCE REQUIREMENTS Major Requirement INFORMATION MANAGEMENT 17.C Line Item NWS Section 17 Restricted - Contracts The NW IMS will support ad-hoc queries executed by the NWSO TA, providing details or summaries from data records. Contractor to provide assistance to NWS personnel in the development of ad-hoc queries. Access to the NW IMS by NWS users to be through a portal web site application provided by the Contractor. Ensure the web portal application has the capability to save, print, edit and export NW IMS generated reports into the remote government workstation's applicable Microsoft Office application. Access to the NW IMS by NWS personnel shall be 24/7 365 days a year. Provide a review of the SOW requirements to determine what functionality the NW IMS currently does not support. Develop the functionality required and implement into the NW IMS. This includes customization efforts using government provided COTS applications in order to meet and deliver those requirements within the NW IMS. The Contractor shall acquire all necessary NW IMS licenses required for their personnel to operate and access the NW IMS. Canada shall have their own software application licensing to access the various applications of the IMS. All data to be accurate and updated within 24 hours of occurrence (unless otherwise specified in this SOW). Ensure that all data, plans, reports and correspondence to support and execute this SOW are generated in an electronic format compatible with MS Office applications and reside on the NW IMS for access by NWS personnel 24/7 365 day Operate and Maintain all hardware and software associated with the NW IMS. This includes ensuring licensing is current and updates are implemented within a week of receipt. The NWSO IT TA shall be notified for each occurrence. As per the contract clause SACC D5540C, fully comply with the requirements of ISO 9001:2008 or later for each of the following major requirements. Related Information Restricted - Contracts 40 queries annually. 40 NWSO Users approximately 25 Approximately 200 users for the WMS application. TBD for the remaining applications. 100% of data 5000 to 7000 documents/records generated and updated per year. 1 system 1 program Estimated Qty 95% compliance Page 215 of 219 System will have 98% availability. 100% compliance, all requirements completed within 6 months after Transition-in. No instance of not being able to execute the requirements of the SOW due to lack of application licensing. 95% compliance with each inspection. 95% compliance 98% operational availability 24/7, 365 days each year. NWSO TA notification 100% of the time. 95% compliance with each ISO 9001 inspection. Performance Standard SOR Ensure Access Authority and Data Security Develop and Maintain NW IMS Access Security Develop and Maintain System Security Plan. Submit Pre-Defined Queries. Major Requirement INFORMATION MANAGEMENT 08, November, 2013 2013-08-30 17.C.6.b 2013-04-23 17.C.6.a 2013-04-23 17.C.6 2013-08-30 17.C.5 Line Item NWS Section 17 Restricted - Contracts Ensure that personnel accessing the IMS possess a valid security clearance of in accordance with the instructions of the SRCL. Maintain the following access control and data security measures: (1) restrict physical access to servers; (2) restrict administrative rights to the operating system (O/S) to a minimum of personnel; (3) establish password policy and control; (4) maintain an access control list to protect each object including but not limited to menus, files and tables; (5) assign and control object and system privileges by user; (6) control new account creation; (7) enable software auditing to record logins and user transactions on critical objects; (8) maintain virus detection and protection capability; and (9) detect and isolate unauthorized system users, either from external threats or internal sabotage. The Contractor shall protect the NW IMS from malicious attacks and unintentional compromises. The Contractor shall install, configure and maintain all hardware and software required to provide this protection. The Contractor shall maintain software monitoring to detect intrusion attempts, and the Contractor shall investigate security breaches and suspected security breaches. All incidents shall be reported as specified in Section 2 of the SOW. Develop a NW IMS Security Plan which address security measures so that only authorized recipients have access to NWS data. NW IMS security to include: 1) access security; 2) User access control and data security; 3) Security incident handling and response; and 4) Data backup, storage, and control. Ensure that IS security procedures conform to DND IS security requirements as detailed in NDSI Chapter 70. Develop queries to support requirements for SOW Section 2 through 16 Paragraph F line items. Related Information Restricted - Contracts As required As required 1 Plan 75 queries per year Estimated Qty Page 216 of 219 100 % compliance 100 % compliance 100% compliance 95% compliance Performance Standard SOR Monitor System Data Classification. Provide Technical Support. Provide NW IMS Admin Read-Only Access Maintain Data Exchange. Establish data address directory structure. Major Requirement INFORMATION MANAGEMENT 08, November, 2013 2013-04-23 17.C.11 2012-08-30 17.C.10 2013-08-30 17.C.9 2011-11-22 17.C.8 2013-04-23 17.C.7 Line Item NWS Section 17 Estimated Qty Restricted - Contracts Monitor all data to ensure that data entered or stored on the NW IMS meets the requirements of the Certifications and Accreditation. 5000 - 7000 records/documents annually. 5 e-mail/telephone queries/day, 4 in person response to the NWSO per year. 5 accounts Provide an Admin User accounts to the NWS/ IT TA with read only access to entire NW IMS for quality control purposes. Provide IM system technical Support from 8:00 am to 4:00 pm (Eastern Time) Monday through Friday to assist with NWS personnel with questions/problems pertaining to the IM system. Technical support shall be provided through e-mail, telephone and in person when necessary. 5000 - 7000 records/documents. 1 directory structure All contractor data generated by the execution of this SOW shall be exchanged via electronic means, unless prior NWSO approval is received for hard copy transmission. Data provided by the Contractor to be in a file type that is compatible with Microsoft Office applications. For all data generated by the execution of this SOW, a table of contents depicting directory structure of files/documents/records to be provided to NWS users when accessing the NW IMS. Organizational structure of the directory should follow the construct of the SOW (i.e...by sections), with the address directory to be no more than 4 levels deep in order to minimize time of data search. Related Information Restricted - Contracts Performance Standard Page 217 of 219 100% compliance 95% compliance 100% compliance 100% compliance 95% compliance SOR Generate Reliability and Maintainability Information System (REMIS) data file Develop and Maintain an IMS Users Guide Perform Data Protection. Operate the NW IMS within the guidelines of the C&A. Maintain Accreditation/Certification Major Requirement INFORMATION MANAGEMENT 08, November, 2013 2013-09-05 17.C.16 2013-08-30 17.C.15 2013-04-23 17.C.14 2013-04-23 17.C.13 2013-08-30 17.C.12 Line Item NWS Section 17 Restricted - Contracts Generate a REMIS data query and save to CD per the NW IMS-REMIS ICD Develop within 6 months after contract award and maintain an NW IMS users guide that describes all of the applications and their functionality contained in the NW IMS as well as a updated file structure providing information about each data deliverable. It shall also include a complete listing, updated regularly of all report queries developed, complete with instruction on how to execute the query properly. Perform all actions required to provide continual data backup, off-site/local storage and restoral for the duration of the contract on a daily, non interference basis. Operate the NW IMS within the guidelines of the C&A If high risk is identified through the TRA, the Contractor to mitigate the risk to a minimum acceptable level, in cooperation with NWSO. The Contractor to maintain the NW IMS Certification and Accreditation current and up-to-date. The Contractor will conduct a re-accreditation in accordance with DND document A-IM-100-000/AG-001 for changes that affect the configuration and security posture of NW IMS. (1) organize the physical site survey; (2) draft the Statement of Sensitivity (SOS) for NWSO TA approval; (3) perform a Threat and Risk Assessment (TRA); (4) complete system description(s); and (5) submit all required documentation to NWSO for Director Information Technology Security (DIM Sec) approval. Submit within 6 months after contract award and maintain Certification and Accreditation (C&A) documentation of proposed IM system in accordance with the requirements of DND document A-IM-100-000/AG-001. Initiate the C&A process as soon as the final NW IMS layout is determined. As part of the C&A, the Contractor will: Related Information Restricted - Contracts Estimated Qty Monthly, total of 12 annually. 1 Guide, updated quarterly as required. At a minimum 1 full data back up monthly, total of 12 annually. 1 NW IMS Maintain System Certification Performance Standard Page 218 of 219 100% compliance 100% compliance 100% compliance 100% compliance 100% compliance SOR Nil INDEFINITE QUANTITY (IQ) REQUIREMENTS There are no other pre-determined IQ requirements associated with this section, IQ may be ordered by the Project Authority on an as required basis for any work within the scope of this section. 17.D.1 17.E 17.E.1 08, November, 2013 2013-08-30 17.G.1.a NW IMS data, software/hardware, network equipment, and network connectivity between the North Bay facilities and the NWS LSS/LRRs. GOVERNMENT FURNISHED 17.G.1 2009-11-05 MATERIALS, EQUIPMENT AND FACILITIES Establish and maintain System Security Plan. Provide Data Files. 17.G 2011-11-22 17.F.4 2013-08-30 17.F.3 2012-09-14 17.F.2 Develop and Provide Accreditation/Certification Documentation. Provide Data Protection Procedures. 17.F.1 2013-04-23 RECORDS AND DELIVERABLES 17.F 2011-12-09 WATCH KEEPING REQUIREMENTS Major Requirement INFORMATION MANAGEMENT 17.D Line Item NWS Section 17 Restricted - Contracts A complete listing of material is attached in Section 8. Establish and maintain System Security Plan. Ensure that all data, plans, reports and correspondence to support and execute this SOW to be generated in an electronic format specified by the government and will reside on the NW IMS for access by NWS personnel. Ensure all documentation associated with Accreditation/Certification is provided to the NWSO TA. Produce and maintain procedures to provide for data backup and restoral and off-site storage. See Contract Terms and Conditions for details regarding negotiation of the IQ job. Related Information Restricted - Contracts 1 Plan 5000 to 7000 records/documents per year. 1 set of accreditation/certification documentation and updates 1 set of procedures Nothing additional Estimated Qty Page 219 of 219 100% compliance. 95% compliance. 100% compliance 100% compliance All jobs completed to the agreed standard of quality. 90% of jobs completed by the agreed completion date. All jobs completed no later than 10% of the Conduct Period beyond the agreed completion date. Performance Standard SOR TASK AUTHORIZATION AUTORISATION DES TÂCHES Contract no. – N° du contrat All invoices/progress claims must show the reference Contract and Task numbers. Toutes les factures doivent indiquer les numéros du contrat et de la tâche. Amendment no. – N° de la modification To – À Increase/Decrease – Augmentation/Réduction Task no. – N° de la tâche Previous value – Valeur précédente TO THE CONTRACTOR You are requested to supply the following services in accordance with the terms of the above reference contract. Only services included in the contract shall be supplied against this task. Please advise the undersigned if the completion date cannot be met. Invoices/progress claims shall be prepared in accordance with the instructions set out in the contract. À L'ENTREPRENEUR Delivery location – Expédiez à Vous êtes prié de fournir les services suivants en conformité des termes du contrat mentionné ci-dessus. Seuls les services mentionnés dans le contrat doivent être fournis à l'appui de cette demande. Prière d'aviser le signataire si la livraison ne peut se faire dans les délais prescrits. Les factures doivent être établies selon les instructions énoncées dans le contrat. Delivery/Completion date – Date de livraison/d'achèvement Date Contract item no. Nº d'article du contrat for the Department of National Defence pour le ministère de la Défense nationale Cost Prix Services GST/HST TPS/TVH Total APPLICABLE ONLY TO PWGSC CONTRACTS: The Contract Authority signature is required when the total value of the DND 626 exceeds the threshold specified in the contract. NE S'APPLIQUE QU'AUX CONTRATS DE TPSGC : La signature de l'autorité contractante est requise lorsque la valeur totale du formulaire DND 626 est supérieure au seuil précisé dans le contrat. for the Department of Public Works and Government Services pour le ministère des Travaux publics et services gouvernementaux DND 626 (01-05) Design: Forms Management 993-4050 Conception : Gestion des formulaires 993-4062 Instructions for completing DND 626 - Task Authorization Instructions pour compléter le formulaire DND 626 - Autorisation des tâches Contract no. Enter the PWGSC contract number in full. Nº du contrat Inscrivez le numéro du contrat de TPSGC en entier. Task no. Enter the sequential Task number. Nº de la tâche Inscrivez le numéro de tâche séquentiel. Amendment no. Enter the amendment number.when the original Task is amended to change the scope or the value. Nº de la modification Inscrivez le numéro de modification lorsque la tâche originale est modifiée pour en changer la portée. Increase/Decrease Enter the increase or decrease total dollar amount including taxes. Augmentation/Réduction Inscrivez le montant total de l'augmentation ou de la diminution, y compris les taxes. Previous value Enter the previous total dollar amount including taxes. Valeur précédente Inscrivez le montant total précédent, y compris les taxes. To Name of the contractor. À Nom de l'entrepreneur. Delivery location Location where the work will be completed, if other than the contractor's location. Expédiez à Endroit où le travail sera effectué, si celui-ci diffère du lieu d'affaires de l'entrepreneur. Delivery/Completion date Completion date for the task. Date de livraison/d'achèvement Date d'achèvement de la tâche. for the Department of National Defence Signature of the DND person who has delegated Authority for signing DND 626 (level of authority based on the dollar value of the task and the equivalent signing authority in the PAM 1.4). Note: the person signing in this block ensures that the work is within the scope of the contract, that sufficient funds remain in the contract to cover this task and that the task is affordable within the Project/Unit budget. pour le ministère de la Défense nationale Signature du représentant du MDN auquel on a délégué le pouvoir d'approbation en ce qui a trait à la signature du formulaire DND 626 (niveau d'autorité basé sur la valeur de la tâche et le signataire autorisé équivalent mentionné dans le MAA 1.4). Nota : la personne qui signe cette attache de signature confirme que les travaux respectent la portée du contrat, que suffisamment de fonds sont prévus au contrat pour couvrir cette tâche et que le budget alloué à l'unité ou pour le projet le permet. Services Define the requirement briefly (attach the SOW) and identify the cost of the task using the contractor's quote on the level of effort. The Task must use the basis of payment stipulated in the contract. If there are several basis of payment then list here the one(s) that will apply to the task quote (e.g. milestone payments; per diem rates/labour category hourly rates; travel and living rates; firm price/ceiling price, etc.). All the terms and conditions of the contract apply to this Task Authorization and cannot be ignored or amended for this task. Therefore it is not necessary to restate these general contract terms and conditions on the DND 626 Task form. Services Définissez brièvement le besoin (joignez l'ET) et établissez le coût de la tâche à l'aide de la soumission de l'entrepreneur selon le niveau de difficulté de celle-ci. Les modalités de paiement stipulées dans le contrat s'appliquent à la tâche. Si plusieurs d'entre elles sont prévues, énumérez ici celle/celles qui s'appliquera/ront à la soumission pour la tâche à accomplir (p.ex. acompte fondé sur les étapes franchies; taux quotidien ou taux horaire établi selon la catégorie de main-d'œuvre; frais de déplacement et de séjour; prix fixe ou prix plafond; etc.). Toutes les modalités du contrat s'appliquent à cette autorisation de tâche et ne peuvent être négligées ou modifiées quant à la tâche en question. Il n'est donc pas nécessaire de répéter ces modalités générales afférentes au contrat sur le formulaire DND 626. Cost The cost of the Task broken out into the individual costed items in Services. Prix Mentionnez le coût de la tâche en le répartissant selon les frais afférents à chaque item mentionné dans la rubrique Services. GST/HST The GST/HST cost as appropriate. TPS/TVH Mentionnez le montant de la TPS/TVH, s'il y lieu. Total The total cost of the task. The contractor may not exceed this amount without the approval of DND indicated on an amended DND 626. The amendment value may not exceed 50% (or the percentage for amendments established in the contract) of the original value of the task authorization. The total cost of a DND 626, including all amendments, may not exceed the funding limit identified in the contract. Total Mentionnez le coût total de la tâche. L'entrepreneur ne peut dépasser ce montant sans l'approbation du MDN, formulaire DND 626 modifié à l'appui. Le coût de la modification ne peut pas être supérieur à 50 p. 100 du montant initial prévu dans l'autorisation de tâche (ou au pourcentage prévu dans le contrat pour les modifications). Le coût total spécifié dans le formulaire DND 626, y compris toutes les modifications, ne peut dépasser le plafond de financement mentionné dans le contrat. Applicable only to PWGSC contracts This block only applies to those Task Authorization contracts awarded by PWGSC. The contract will include a specified threshold for DND sole approval of the DND 626 and a percentage for DND to approve amendments to the original DND 626. Tasks that will exceed these thresholds must be passed to the PWGSC Contracting Authority for review and signature prior to authorizing the contractor to begin work. Ne s'applique qu'aux contrats de TPSGC Le présent paragraphe s'applique uniquement aux autorisations de tâche accordées par TPSGC. On inscrira dans le formulaire DND 626 un plafond précis qui ne pourra être approuvé que par le MDN et un pourcentage selon lequel le MDN pourra approuver des modifications au formulaire DND 626 original. Les tâches dont le coût dépasse ces plafonds doivent être soumises à l'autorité contractante de TPSGC pour examen et signature avant qu'on autorise l'entrepreneur à débuter les travaux. Note: Work on the task may not commence prior to the date this form is signed by the DA Authority - for tasks within the DND threshold; and by both DND and PWGSC for those tasks over the DND threshold. Nota : Les travaux ne peuvent commencer avant la date de signature de ce formulaire par le responsable du MDN, pour les tâches dont le coût est inférieur au plafond établi par le MDN, et par le MDN et TPSGC pour les tâches dont le coût dépasse le plafond établi par le MDN.