BROADCLOUD
MANAGED UC SERVICE
®
A NEW WAY TO DELIVER UC SERVICES
BroadCloud is a fully-managed endto-end service that delivers white
label Unified Communications and
Collaboration services from BroadSoft’s
cloud infrastructure. This comprehensive
solution enables service providers to
speed time-to-market, minimize upfront
Scalability
Speed to
Market
Minimize
Investment
investment and accelerate time-to-new
End to End
Solution
service revenue.
BroadCloud is hosted by BroadSoft but branded, marketed and sold by the service provider. It includes a
comprehensive end-to-end service operating platform and operational support services including:
• Customer network readiness assessment tools
• Sales portals for quoting, ordering, and reporting
• Operational services to assist in provisioning,
customer implementation, and field services
• Admin portals to manage branding, product listings,
pricing and reports
• Customer support and monitoring tools
• Customer admin and user portals for self-service
• Device management for plug and play CPE
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FLEXIBLE MODELS, FLEXIBLE OFFERS
BroadCloud provides the benefits of standardization,
With BroadCloud’s extensive process automation,
without losing flexibility. With control over pricing,
operational support services, and customizable
branding, and customer care, service providers can
process interaction, service providers can quickly
customize the solution and user experience to fit
and easily add new capabilities to new and existing
their target markets. Leveraging our broad portfolio
customers.
of feature packages and site configurations, service
providers can fine-tune their solution to meet the
needs of small, medium and large businesses as well
as vertical markets.
BroadCloud speeds time-to-market and timeto-revenue enabling service providers to take
advantage of the explosive growth in the
hosted PBX and UC services market.
ADDRESSING HOSTED
UC CHALLENGES
UC FEATURES
BroadCloud is designed with a robust architecture to
plus enhanced services such as call centers, meet-me
address the stringent challenges poised by hosted
conferencing, fax mail, and mobile integration. All this
UC such as
combined with BroadSoft’s UC-One® brings together
• Robust service functionality
BroadCloud provides industry-leading hosted PBX
rich UC services such as instant messaging (IM),
presence, voice and video calling, conferencing, file
• High quality end-user experience
sharing, desktop collaboration, and My Room into a
• Simple sales process and tools
single user experience that runs on the most popular
• Efficient service delivery process
desktops, laptops, smartphones and tablets.
• Superior customer support
• Frequent service enhancements
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ROBUST CLOUD NETWORK INFRASTRUCTURE
BroadCloud supports flexible PSTN interconnection and operates in carrier-class network infrastructure (secure,
high availability, geo-redundant data centers) to ensure service availability. The service is designed for scalability
and flexibility to accommodate service provider deployment requirements.
Key Benefits
• Faster time-to-market - Launch in 90 days!
• Lowers operating costs and complexity
• Instant access to new features and services
• Flexible deployment options
• Go-to-market training and suppor
OPERATIONAL MODEL:
BroadSoft provides:
• Managed BroadCloud service in geo-redundant
carrier-grade facilities
Service Provider provides:
• Brand, market and sell the service
• 24x7 technical support via BroadSoft TAC
• Service delivery to configure and stand up
customersa
• Billing and CDR data
• Tier 1 customer support & maintenance
• Initial training and on-going support resources
• Billing and invoicing to end customer
• Go-to-market package to launch and grow
FOR MORE INFORMATION, VISIT US ONLINE AT
WWW.BROADSOFT.COM
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