EQUIPMENT TRAINING Equipment Training Guide Contra Costa County Elections Division Tuesday, June 7, 2016 1 01/22/16 EQUIPMENT TRAINING Verify the Voting Equipment Seals – M-100 Before setting up the voting equipment on the morning of Election Day, two poll workers must verify that the voting equipment seal match the seal number printed on the Security Seals Record (found on back of Ballot Statement) and that all seals are unbroken and intact. If a Security Seal number does not match the seal number printed on the Security Seal Record, or if it is broken, make note of it on the Security Seals Record, continue with the opening procedures, and call the Elections Office at 925-335-7800, option 1. M-100 Ballot Scanner 1. Remove the Red Security Bag from the Blue Ballot Bag. 2. Remove the Security Seals Record (Backside of Ballot Statement) from the Red Security Bag. 3. Verify that the WHITE seal number on the M-100 Ballot Scanner matches the seal number printed on the Security Seals Record. 4. Verify that the RED Security Seal is unbroken and intact. Diagram 1: M-100 Ballot Scanner 2 EQUIPMENT TRAINING Set Up the M-100 Ballot Scanner 1. 2. 3. 4. 5. 6. 7. 8. Remove voting machine keys from Red Security Bag. Using the brass key, unlock and lift the flap to open the ballot entrance slot (Lock #1). Unlock and fold down the front access panel (Lock #2). Unlock the Auxiliary Bin (Lock #3) and ballot panel doors (Locks #4 & #5) Remove the power cord from the M-100 Ballot Scanner Bag. Thread the power cord through the opening on the left side of the Metal Ballot Box. Unpack the M-100 Ballot Scanner and place it on top of the Metal Ballot Box. Plug the power cord into the back of the M-100 Ballot Scanner and slide the M-100 Ballot Scanner into place. 9. Plug the M-100 Ballot Scanner into the power source. Use the extension cord and power strip, if needed (found in Blue Generic Supply Box) 10. Close and lock the front access panel (Lock #2). 11. Open all doors on the Metal Ballot Box to show any voter present that the ballot compartments are empty. (Doors 3, 4 and 5). 12. At 7:00 am close and lock all the doors on the Metal Ballot Box. Locks #4 & #5 3 EQUIPMENT TRAINING Place the M-100 Ballot Scanner into Operation 13. Open the access panel on the top left side of the M-100 Ballot Scanner. 14. Insert the RED key and turn the key to the OPEN/CLOSE POLL position. 15. Press the YES button when the scanner beeps and the display reads: “ELECTION CARD INSERTED – OPEN POLLS NOW?” 16. Turn the key to the VOTE position when the M-100 beeps and the display reads: “PLEASE TURN KEY/SWITCH TO VOTE” (The diverter device has been disconnected. When the “Diverter Not Found” message appears, press the continue button. 17. Remove the report from the printer and verify that the vote totals for all contests and precincts are zero. If any numbers other than zero appear, call the Elections Office at 925-335-7800, option 1. 18. Two or more poll workers sign the report, place it in the Red Security Bag, and strap the keys elastic band around your wrist. * Some polling places may have more than one precinct and the M-100 will print the results for each precinct separately on the same tape. You only need to sign one precinct. 13. 14. 15. 16. 17. 18. 13. 13. 4 EQUIPMENT TRAINING Set-Up - AutoMARK Accessible Voting Machine Verify the Voting Equipment Seals - AutoMARK 1. Verify that the RED Security Seals on LEFT and RIGHT panels are unbroken. 2. Verify that the RED Security Seal on the FRONT is unbroken. 3. Sign the Security Seals Record and return it to the Red Security Bag. 1. 2. Prepare the AutoMARK for Voting 1. Place the AutoMARK table at least 48” from the wall for easy access. 2. The front of the table (label underneath) should face the wall. In positioning the AutoMARK make sure the screen will face the wall for the privacy of the voter. 3. Slide the left and right latches outward to unlock the lid. 4. Lift up and fold back the front section of the lid. 5. Lift the lid to a vertical position. 6. Raise the touchscreen up to an upright position and lower the lid down behind the screen. 7. Lower the ballot feed tray by lifting up and forward. 8. Plug the AutoMARK into a power source. 3. 4. 5. 3. 3. 3. 3. . 7. 5 EQUIPMENT TRAINING Set-Up - AutoMARK Accessible Voting Machine Prepare the AutoMARK for Voting – Test Ballot 9. Turn AutoMARK to Test Mode using the RED KEY. 10. Select Test Ballot Print using the touch screen. 11. Check the box “Enable Calibration Suggestion” on the touchscreen. 12. Insert the unmarked AutoMARK Test Ballot. 13. After the test is complete, the test ballot will automatically eject from the slot; verify that each oval is filled. 14. Select “YES” if a box appears asking if you want to re-calibrate using these settings. 15. If the test is successful, select “Done “using the touch screen. 16. Turn the RED key in the AutoMARK lock to the ON position and return AutoMARK Test Ballot to Blue Generic Supply Box. 17. Put the privacy shield in place. 18. Plug in the headphones into the jack; make sure the audio keys function properly and that you can hear through the headset. 9. 10. 11 . . 12 . 14 13 15 . 16 6 17 18 . . 6 EQUIPMENT TRAINING Close Polls on the M-100 Ballot Scanner Closing the M-100 Ballot Scanner 1. Use the RED key to turn the power switch M-100 Ballot Scanner to the CLOSE position. 2. Press the CLOSE POLL button located on the top of the M-100 Ballot Scanner. The M-100 Ballot Scanner will print TWO Voting Results Reports and an Audit Log. 3. Sign both copies of the Voting Results Report. 4. Separate the Results Reports and set one folded copy inside in the Red Security Bag. 5. Have another poll worker post the second copy outside the polling place, where it is visible to the public. 6. Turn the M-100 Ballot Scanner power switch to the OFF position and remove the keys. 1. 2. 100 Ball ot Sca nne r to the CL OS E pos 4. itio n. 6. 1. P r e s s t h e C L O S E P 7 EQUIPMENT TRAINING Close Polls on the M-100 Ballot Scanner Closing the M-100 Ballot Scanner (Continued) 7. Unlock and open Door #2 on the front of the Metal Ballot Box. 8. Break the WHITE Security Seal and place it into the Red Security Bag. 9. Lift the small metal flap and press the black button to eject the Memory Card. 10. Insert the Memory Card in the clear pouch inside the front upper left side of the Red Security Bag. 11. Place the M-100 Ballot Scanner and power cord into the Ballot Scanner Bag. 12. Close and zip up the Ballot Scanner Bag and set it aside for transport to the depot. 13. Remove all the ballots from the Metal Ballot Box. 14. Make sure all the doors and flaps are closed and locked. 15. Complete the Ballot Statement and return it to the Red Security Bag. 8. 9. 10. 11. 8 EQUIPMENT TRAINING Closing - AutoMARK Accessible Voting Machine Closing the AutoMARK The procedure for closing the AutoMARK is the reverse of setting it up. 1. 2. 3. 4. 5. 6. 7. 8. 9. Unplug in the headphones and place them inside the AutoMARK black carrying case. Take down the privacy shield and set it aside. Turn the RED key in the AutoMARK lock to the OFF position. Unplug the AutoMARK from the power source. Put the ballot feed tray away by lifting it and setting it back down in its place. Lift the lid behind the screen onto a vertical position. Lower the touchscreen into the unit. Lower the lid all the way down. Slide the left and right latches inward to unlock the lid in place. USE A PARTNER. DO NOT ATTEMPT TO PLACE THE CLOSED AUTOMARK BACK IN THE BLACK CARRYING CASE BY YOURSELF. USE A PARTNER. 9 EQUIPMENT TRAINING Troubleshooting Tips M-100 ISSUE: During set-up, Screen indicates “ERROR – Diverter not found”. PROCEDURE: The diverters have been disconnected from service. Press “Continue” and keep setting up the M-100. ISSUE: The M-100 tape report is not coming out. PROCEDURE: * Open the printing well panel and check for paper jam, clear, and thread paper through * Open the printing well panel and check that the roller lever is flipped down. ISSUE: M-100 Screen indicates that there is an overvote. PROCEDURE: To maintain their privacy, you ask the voter to read the screen for you. You give them the choice to press the “Return” button and a new ballot will be issued to the voter. Or, the voter may press the “Accept” button and the ballot will be accepted as it is. However, the overvote will not count. ISSUE: The M-100 has a jam. PROCEDURE: * Shake the metal ballot box to loosen the ballot inside. Continue this practice periodically. * Unlock flap #2, bring the M-100 forward, and clear the jam behind it. * Open doors #4 and/or #5 and clear the jam inside. ISSUE: The message on the M-100 screen indicates “Missing Timing Marks”. PROCEDURE: This usually occurs with the first ballot in the morning. This error message usually indicates that Flap by lock #1 is not up. AUTOMARK ISSUE: The AutoMARK has a ballot jam. PROCEDURE: Lift the lid behind the screen and remove the inner tray. The jammed ballot should be removed and the tray replaced back into the machine. ISSUE: The voter’s selections are not marked. PROCEDURE: Check the ink cartridge to make sure it is firmly in place. An ink replacement might be necessary. If problem continues, call the command center. 10