1988 - 2015
ICTC is a Full Service Manufacturer of Custom
Wire Harnesses, Cable Assemblies,
Printed Circuit Board Assemblies &
Electronic Box Builds
ICTC PRESENTATION TABLE OF CONTENTS
1) ICTC Company Profile
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2)
3)
4)
5)
6)
7)
Background
Industry Specialties
Quality & RoHS Statements
Cable & Wire Harness
EMS Solutions
Turn Key Services
News & Press Releases
ISO Certificate
MBE Certificate
Sample Quality Plan
Quality Manual
Contact Directory
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Off Shore
Customer Service
Delivery
Hall of Fame
Testimonies
Summary – At the Core
ICTC COMPANY PROFILE
SECTION 1
ICTC BACKGROUND
Founded in 1988, the company has evolved from a simple local cable
assembly house to a worldwide provider of electronic manufacturing
solutions. In 1996, ICTC received ISO 9002:1994 certification. In 2003,
ICTC USA established its own facilities in China, and as of May 2010, both
our USA and China facilities have ISO 9001:2008 certification.
With our Global Presence, multiple locations, and strategic partners
around the planet, we are able to provide client specific manufacturing
solutions that are value focused with excellence in service, superior
quality, and with an ultimate goal of exceeding our customer's
expectations.
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
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Located 35 miles North of Tampa Florida, USA
China location in Chang An Town, Dongguan
Part of IC INTRACOM’s global group of companies with offices
and distribution centers around the world www.icintracom.com
ICTC INDUSTRY SPECIALTIES
For more than 25 years, ICTC has built its reputation on delivering the
highest level of quality and service to our customers in a variety of
industries.
Strongly committed to honor and integrity, we work hard each day to
earn your trust, striving with excellence to surpass your expectations.
ICTC USA is dedicated to listening, understanding and delivering
manufacturing solutions for your needs, allowing you to free up more
resources and focus on your own unique core competencies.
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Aerospace & Defense
Audio / Video
Marine
Automotive
Data Communications
Electronics

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Gaming
Industrial Machinery
Lighting
Medical
Video
 Military
 Renewable Energy
 Telecom / Networking
ICTC QUALITY ASSURANCE
At ICTC USA, we are committed to quality by focusing on customer’s needs and listening to their
expectations. Our expectation is that we supply an uncompromising manufacturing performance
by delivering superior quality products to our clients with white glove service - on time, every time!
 Onsite Quality Control of OEM
product realization
 Product Specific engineered QP’s
(Quality Plans)
 Verify components at IQC
 Mid-process inspection
 ISO 9001:2008 in China & US
 Out of box audits

ICTC QUALITY ASSURANCE
RoHS – Restriction of Hazardous Substances
ICTC is 100% RoHS Compliant to the new RoHS2 Directive 2011/65/EU
•
Directive bans the following from electrical and electronic equipment.
http://www.ce-mark.com/RoHS2.pdf
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
•
•
-
Lead (0.1%)
Mercury (0.1%)
Cadmium (0.01%)
Hexavalent chromium (0.1%)
Polybrominated biphenyls (0.1%)
Polybrominated diphenyl ethers (PBDE) (0.1%)
Medical Devices and Monitoring / Control Instruments containing the six substances will no
longer be allowed on the European market after July 22, 2014
RoHS Compliance Certification issued with each completed job upon request.
ICTC QUALITY ASSURANCE
Warehouse
EMS
 Receiving
 Material Handling
 Storage
 Screen Storage
 Work Stations
 Testing
CMS
 Storage
 Tin Dipping
 Work Stations
ICTC Cable and Wire Harness Standards
 We adhere strictly to the following manufacturing processes –
 J-STD-001D Certified Soldering Instructors & Technicians
 Class II & Class III Soldering
 IPC/WHMA-A-620 Rev. A
 WHMA Member
 ISO 9001: 2008 Certified 0078239
 ISO 13485:2003 Certified 0077249
 Mil Spec
 UL Registered Firm E231095
 ITAR, Q4 2014
 AS9102, Q1 2015
ICTC CABLE AND WIRE HARNESS PROFICIENCIES
 Custom Wire & Cable Operations

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Cutting, Crimping, Stripping, Termination
Heat Shrinking, Tinning, Twisting, Kitting
Spiral Wrapping, Butt Splicing
Labeling, Marking and Molding
 Simple & Intricate Wire-Harness Assemblies
 Shielded or Unshielded
 Modular, Semi-Rigid Coax,
 Multi-pair and Discrete
 100% Testing
ICTC Cable and Wire Harness Varieties
 Data Communications
Cable
 Co-ax to include semirigid
 Discrete Wire
 Ribbon Cable
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Hook-Up Wire / Lead Wire
Audio/Video Cable
Computer Cable
Automotive Wire and
Battery Cable
 Marine Wire
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Mil Spec
Industrial Wire
Instrumentation Cable
Power Cable
Flexible Control Cable
Continuous Flex Cable
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Automation Cable
Torsion wire
Halogen Free Cable
High Temperature Cable
ICTC EMS Solutions
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Thru-hole
SMT including BGA’s
Typical sizes, thicknesses & layers
ROHS Compliant
Conformal Coating
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Assembly to IPC-A-610 Class ll
Component sizes of 0402 and up (USA)
Small runs of 50-1,000 in USA
Large runs of 1,000+ in China
ICTC USA EMS EQUIPMENT LIST
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Universal Advantis3
Lightning 30 Chip Shooter
(2 units)
Universal Advantis iL7 Fine Pitch Placement
Universal VCD Axial
Inserter
Universal Pick and Place
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Conceptronic HVA 155, 10
Zone Reflow Oven
Electrovert Ultrapak 600M
Wide Wave Solder
AlphaMetals OmegaMeter
600 SMD
AOI A1 Inspection System
OZO 16SI PCB Depanelizer
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EMC Cyberclean 200 Inline Wash
Custom Conformal Coat
Booth
Various HEPCO Component
Prep Gear
ICTC USA EMS EQUIPMENT LIST
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DEK Horizion 03iX Screen
Printers (2)
MyData MY-9
w/Hydrahead
Vitronics Soltec XPM 520
reflow oven
Scienscope MZ7-PK5-LEDX Video Inspection System
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
Manncorp BR-720 SemiAutomatic Rework Station
Manncorp 28.4 Wave
Solder Machine
Glennbrook Technologies
RTX-113 X-RAY

Aqueous Technologies
Trident XLD Zero
Discharge Batch Cleaner
with Eco-Cycler
ICTC TURN KEY SERVICES
 Engineering Support & Services
• Custom Drawings
• Customer drawing updates
• Process Engineers
• Project Managers
• BOM/AVL Analysis
 Sub-Assembly Builds
 Modular Solutions
 Enclosures
 Integration of Hardware &
Software into builds
 Serialization
 Bar-Coding and Date Stamping
 Plastic Injection Molding
 Aluminum Injection Molding
 Die Cast
 Precision Machining
 Design Package Review
 World Wide Component Sourcing
 Suggesting possible crosses for
 Testing Capabilities
additional savings
 Domestic and Offshore
 In-Process Monitoring
 Testing to 100% of the client’s
 Refurbishment
or ICTC USA's testing
 Tooling
requirements, whichever is
 Quick Turn Prototyping
more stringent
 First Article Sampling
 Managing Production and Logistics
of Offshore and Domestic Builds
 Kitting
 Prototyping
• Including PCB & SMT
Assembly
 Supply Chain/Logistics Management
• Domestic & international
logistics
• Warehousing & JIT Direct
Fulfillment to the field
ICTC TURN KEY SERVICES
ICTC USA is able to manufacture small to medium-sized Turn Key builds, as well as
prototyping, in our factory located in Florida, USA. We are also experts in preparing a
product for higher volumes and offshore production. Our value-added services include
domestic re-testing, warehousing, complete logistics and even refurbishing services.
ICTC OFFSHORE CAPABILITIES
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Crossing parts on BOM’s
• US specified parts are going to be more expensive in China
Tooling costs
• Generally around 50% savings over US Domestic tool costs
• Generally a 4-6 week time savings
Manufacturing costs
• Generally around a 30% savings
Dedicated Quality Control under ISO 9001:2008 processes
ICTC’s own inspection engineers on site
Uninterrupted transition of US domestic production to
offshore production
Managing protection of IP (Intellectually Property) by
intelligently compartmentalizing China manufacturing.
CUSTOMER CARE
What Makes ICTC USA Unique?
We are Customer Driven
That's right! Our Customer Service Policy is Driven by the Unique and
Custom requirements of Each of our Clients.
Not ONE Service Policy for All Clients, but ONE Service Policy for Each Client . . .
 The way they want it,
 When they want it and
 How they want it.
You will receive:
 Personal Attention
 Honest Communication
 Timely Communications
 Much Attention to Detail
HALL OF FAME
SUMMARY – AT THE CORE
With an unrivaled customer focus and a financially powerful global reach, we are able to provide you
with greater options and flexibility with our established and comprehensive manufacturing services. Our
infrastructure and processes are solid and consistent, yet agile enough to handle a wide array of
products. We are experts in US and Off-Shore sourcing and manufacturing providing a secure and
confident procurement experience for our clients.
At ICTC, we work hard each day to earn your trust by putting your needs first. A Total ICTC Team
commitment to your Total satisfaction! Whether your needs are for a domestic or an off-shore solution,
you can be confident that your product built by ICTC USA, and your treatment throughout the process,
will be exemplary.
ICTC NEWS AND PRESS RELEASES
SECTION 2
ICTC IN THE
NEWS
Interconnect Cable Technologies
Corporation Invests $3.1 Million
To Establish Manufacturing
Facility In Brooksville, Florida
ICTC Carries Stream of Inventions to the Market
By Shary Lyssy Marshall, Times Correspondent
In Print: Sunday, March 27, 2011
A new Dallas County Schools bus has
cameras near the Stop-Arm to catch drivers
who fail to halt. It’s part of a security system
built by ICTC, based in Hernando County.
Some manufacturers make a product that's all their own. Others, like ICTC, make
products based on prototypes inventors bring to them. The company, with
headquarters at the Hernando County Airport Business Complex, has helped
dozens of firms bring new products to a mass market, including electronic security
systems that keep schoolchildren safe, marine cables that can weather the elements
and traffic control systems that help clear intersections for emergency vehicles.
Part local, part global, ICTC specializes in cable assemblies and electric boxes for
more than 50 clients in the medical, military and technology industries. Part of the
company's job is advising clients on the best places to manufacture their products.
With many firms operating on lean budgets and avoiding risk, putting all of those
operations overseas doesn't always make sense, said president Sareet Majumdar.
"A lot of companies decided to draw down their inventories and couldn't place orders
way into the future," he said. "They needed a better response domestically.“
Majumdar describes ICTC as a hybrid. Its headquarters and main manufacturing
facility are both in Hernando, but it also has a small management team in China that
facilitates production there when necessary.
Of the company's 91 employees, nine work in China while the rest live and pay taxes here. Based on an increased workload, ICTC added an additional shift last
summer, increasing its work force by 25. One new product line came from officials at Louisiana-based company which wanted someone to manufacture a new security
system for school buses. The product includes cameras both inside and outside of buses, helping drivers monitor student behavior as well as drivers zooming past stop
signs. ICTC was able to build the product, and schools from Rhode Island to Texas have lined up to try it. Other recent ICTC products include a specialized cable used
on high-speed ferries. The cable has to be able to work in harsh conditions - saltwater, high temperatures and freezing temperatures. "That product will go all over the
world," said Majumdar. Another customer designed the electronics for traffic boxes, those large boxes off to the side of major intersections that allow officials to tweak
traffic lights. Everything the company does depends on a steady stream of inventions and prototypes.
"We are 100 percent customer focused," Majumdar said. "We don't invent anything. "If our customers don't develop or come up with cool ideas, we don't have anything
to make. A lot of companies say, 'We rely on our customers to buy our product.' We rely on them to develop a product for us to manufacture.“ Manufacturing has
grown in the United States during the recession. And as the economy improves, Majumdar expects business to continue to grow.
“That's the nature of our business," he said. "When the economy picks up, the mothballed projects come to life.
"Ideas that have been sitting on someone's desk for a while suddenly look possible."
ICTC ISO CERTIFICATES
SECTION 3
CERTIFICATE
OF REGISTRATION
This is to certify that
ICTC USA
16090 Flight Path Drive, Brooksville, Florida 34604 USA
The above organization has been audited in accordance with the requirements of AS9104/1:2012. SAI Global Certification Services Pty Ltd dba
QMI-SAI Canada Limited located in Toronto, Ontario, Canada is accredited under the Industry Controlled Other Party (ICOP) scheme.
The certificate is issued at the accreditation location in Toronto, Canada.
operates a
Quality Management System
which complies with the requirements of
ISO 9001:2008
for the following scope of registration
The manufacture and distribution of cable, harness, and electronic assemblies.
Certificate No.:
File No.:
Issue Date:
CERT-0078239
1654463
August 18, 2014
Original Certification Date: August 17, 2014
Current Certification Date: August 17, 2014
Certificate Expiry Date:
August 16, 2017
Chris Jouppi
President,
Samer Chaouk
QMI-SAI
Canada Limited
Head of Policy, Risk and Certification
________________________________________________________________________________
ISO 9001
Registered by:
SAI Global Certification Services Pty Ltd, 286 Sussex Street, Sydney NSW 2000 Australia with QMI-SAI Canada Limited, 20 Carlson Court, Suite 200,
Toronto, Ontario M9W 7K6 Canada (SAI GLOBAL). This registration is subject to the SAI Global Terms and Conditions for Certification. While all due care
and skill was exercised in carrying out this assessment, SAI Global accepts responsibility only for proven negligence. This certificate remains the property
of SAI Global and must be returned to them upon request.
To verify that this certificate is current, please refer to the SAI Global On-Line Certification Register: www.qmi-saiglobal.com/qmi_companies/
CERTIFICATE
OF REGISTRATION
This is to certify that
ICTC USA
16090 Flight Path Drive, Brooksville, Florida 34604 USA
operates a
Quality Management System
which complies with the requirements of
ISO 13485:2003
for the following scope of registration
The manufacture and distribution of cable, harness, and electronic assemblies.
Certificate No.:
File No.:
Issue Date:
CERT-0077249
1654463
August 18, 2014
Original Certification Date: August 17, 2014
Current Certification Date: August 17, 2014
Certificate Expiry Date:
August 16, 2017
Chris Jouppi
President,
Samer Chaouk
QMI-SAI
Canada Limited
Head of Policy, Risk and Certification
________________________________________________________________________________
ISO 13485
Registered by:
SAI Global Certification Services Pty Ltd, 286 Sussex Street, Sydney NSW 2000 Australia with QMI-SAI Canada Limited, 20 Carlson Court, Suite 200,
Toronto, Ontario M9W 7K6 Canada (SAI GLOBAL). This registration is subject to the SAI Global Terms and Conditions for Certification. While all due care
and skill was exercised in carrying out this assessment, SAI Global accepts responsibility only for proven negligence. This certificate remains the property
of SAI Global and must be returned to them upon request.
To verify that this certificate is current, please refer to the SAI Global On-Line Certification Register: www.qmi-saiglobal.com/qmi_companies/
ICTC MBE CERTIFICATE
(MINORITY BUSINESS ENTERPRISE)
SECTION 4
National Minority Supplier Development Council
(NMSDC)
Certifies that
Interconnect Cable Technologies Corporation
is a bona fide Minority Business Enterprise certified by the:
Central & North Florida Minority Supplier Development
Council
NAICS Code(s): 333295, 334419, 335931, 335932
Interconnect Cable Technologies Corporation has chosen to obtain SUBSCRIPTION SERVICES with the
following NMSDC Affiliate(s):
557919
01/21/2011
Issued Date
01/31/2016
Expiration Date
Joset B. Wright-Lacy
National Minority Supplier Development Council, Inc.
1359 Broadway, 10th Floor, Suite 1000
New York, NY 10018
Certificate Number
President, Central & North Florida MSDC
Visit NMSDC Compliance Portal Powered by PRISM Compliance Management to validate this certificate and learn more about Interconnect Cable Technologies Corporation
ICTC SAMPLE QUALITY PLAN
SECTION 5
Work Order ID:
WO17561
Assembly ID:
952AW-00
Assembly Rev:
ECO:
Assembly Description:
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Customer:
Req'd Qty:
Req'd Date:
UNCONTROLLED WHEN PRINTED
Acme Widget
50.00
December 01, 2014
Approvals:
Planning:
Production Approval:
Page 1 of 1
ECO History:
ECO
Effective
Date
Title
Description
Reason
Comments
EC3422
10/08/2014
952AW-00 REV.
D
BOM: ADD PN 58E
ASSEMBLY REQUIRES BAG ON THE BOM
COMPLETE 10-10-14
EC2411
07/30/2013
952AW-00
NEW EC2411
ROUTING UPDATE WITH NEW OP CODE. ADDED
TOOLING AND MANUFACTURERS PARTS NUMBER
ON THE STEPS.
COMPLETE
EC1406
08/21/2012
952AW-00
NEW RELEASE
SHOP FLOOR CONTROL
COMPLETE
EC1248
06/08/2012
952AW-00
QP REV CHANGE FROM 02 TO 03
ADDED NOT ON STEP 010 (DISCARD TERMINALS
THAT CAME W/CONNECTOR)
COMPLETE
EC1120
03/22/2012
UPDATED QP FROM REV.01 TO REV.02
CHANGED CUT LENGTH TO WIRES 1, 2, AND 11
FROM 4.25” TO 4.35”. RENUMBERED STEPS TO
CONFORM. IDENTIFIED WIRES TO EASIER
UNDERSTANDING. CHANGED QTY TO BOM ITEM #3
AND ATT. A WIRE CHART TO CONFORM. CHANGED
QTY TO BOM ITEM #5 PER STEP 003. UPDATED
LABELING REQ. TO USING ZEBRA LABEL
DESIGNER LOGO./ ACCOMMODATED COMPLETED
VERSION OF QP REV.01. (MR)
EC 1120 ALSO INCLUDES QP REV.01:
RESULTANT OF CAR 12-00004 / SCAR
2012-031, ADDED VERBIAGE TO STEPS 005,
009 AND ATT A TO CRIMP AND INSTALL
TERMINALS INTO UNUSED POSITIONS OF
CONNECTORS ON BOTH ENDS AND VERIFY.
(TB)
952AW-00 REV.
C
Drawings & Labels:
Page 1 of 2
DWG_95522A-00 REV.D EC3422 10-10-14
11/25/201412:22:16PM
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 1 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
Assembly Rev:
ECO:
Assembly Description:
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Customer:
Req'd Qty:
Req'd Date:
UNCONTROLLED WHEN PRINTED
Acme Widget
50.00
December 01, 2014
LBL_THL- 106-701
Assembly Special Requirements:
Assembly Procedure:
ALL OPERATORS ARE RESPONSIBLE FOR THEIR INDIVIDUAL WORKMANSHIP PER QUALITY STANDARD IPC/WHMA-A-610 OR 620 Class 3
Routing:
STEP
100.00
*100*
150.00
*150*
200.00
*200*
Page 1 of 4
STD OPERATION
1011001
NON-STANDARD
PROCESS
1003760
EUB 4600 cut HS
less than 6" 1 pc
1003532
EUB 7400 cut/strip
1-12" 1pcs
11/25/201412:22:16PM
WORK CENTER
DESCRIPTION
1000000
*1000000*
1000000
*1000000*
1000000
*1000000*
Print/check label BOM Item #10 (THL-106-701) per labeling
requirements.
HH:MM:SS
Per Step /
Per Order
MACHINE ID
REF DRAWINGS
00:00:00
00:00:00
Cut h/s BOM Item #5 (VERSAFITBLK1/4) to length of 3.00" +/ 0.02" (2.98" to 3.02")
00:00:02
00:01:40
Cut (8) eight pieces of wire BOM Item #3(26M81044/12-26-9) to a
length of 4.25” ± 0.100” (4.15” to 4.35”)Strip A end to a length of
0.065” ± 0.01” (0.055” to 0.075”).Strip B end to a length of 0.156” ±
0.01” (0.146” to 0.166”). IDENTIFY WIRES WITH 4.25”
00:00:05
00:04:10
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 2 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
Assembly Rev:
ECO:
Assembly Description:
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Customer:
Req'd Qty:
Req'd Date:
UNCONTROLLED WHEN PRINTED
Acme Widget
50.00
December 01, 2014
Routing:
STEP
300.00
*300*
400.00
*400*
500.00
*500*
550.00
*550*
600.00
*600*
700.00
*700*
Page 2 of 4
STD OPERATION
1003532
EUB 7400 cut/strip
1-12" 1pcs
1004918
Auto single
terminate 15
termination
1009114
Install terminal 15
pcs
1010580
Ink stamp label hand 1 lablel
1011013
Slide H/S over
wires or cable 1
pcs
1011265
POSITION BOOT
OVER CONN
11/25/201412:22:16PM
DESCRIPTION
WORK CENTER
1000000
*1000000*
1000000
*1000000*
1000000
*1000000*
Cut (3) three pieces of wire BOM Item #3 (26M81044/12-26-9) to a
length of 4.35” ± 0.100” (4.25” to 4.45”) (WIRES 1, 2, AND 11).Strip
A end to a length of 0.065” ± 0.01” (0.055” to 0.075”). *** NOTE:
Strip B end to a length of 0.156” ± 0.01” (0.146” to 0.166”).
IDENTIFY WIRES WITH 4.35” ***
Terminate A end of all wires with terminal BOM Item #2 (50079-8000
) USE APPLICATOR 63820-7000 . NOTE: CRIMP FOUR DUMMY
TERMINAL PER EACH ASSY. *** NOTE: USE UL PULL TEST
CHART ATTACHED TO THE PULL TEST EQUIPMENT.
BOM #2.1 (APPLICATOR) CRIMP HEIGHT 26 AWG 0.0235+/0.001 (0.0235 – 0.0255)
NOTE: IF ALTERNATE TERMINAL IS USE SEE BOM FOR
TOOLING, ***
Install A end terminals into P1 connector BOM Item #1
(51021-1500) per Customer Drawing. install A end dummy terminals
BOM item #2 (50079-8000) into 4 unused positions on P1
connector.
Stamp the H/S to creating BOM Item #4 (95522A-00-LABEL)
1000000
*1000000*
1000000
*1000000*
1000000
*1000000*
HH:MM:SS
Per Step /
Per Order
MACHINE ID
REF DRAWINGS
00:00:05
00:04:10
00:00:90
01:15:03
00:00:120
01:40:04
00:00:05
00:04:10
Slide the ¼” black heatshrink label BOM Item #4 (95522A-00-LABEL
) over wires per Customer Drawing. Note: See label orientation.
00:00:04
00:03:20
Slide P4 connector boot BOM Item #6 (214A021-3 86) per
Customer Drawing.
00:00:08
00:06:40
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 3 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
Assembly Rev:
ECO:
Assembly Description:
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Customer:
Req'd Qty:
Req'd Date:
UNCONTROLLED WHEN PRINTED
Acme Widget
50.00
December 01, 2014
Routing:
STEP
800.00
*800*
900.00
*900*
1,000.00
*1000*
1,100.00
*1100*
Page 3 of 4
STD OPERATION
1002410
Hand term. 11
pcs
1009114
Install terminal 15
pcs
3000301
Test 2 connectors
1010100
1,200.00
Position and
shrink heatshrink
1-4" 1 pc
1011265
*1200*
POSITION BOOT
OVER CONN
1,300.00
*1300*
4000004
Inspection 5
inspection points
11/25/201412:22:16PM
DESCRIPTION
WORK CENTER
1000000
*1000000*
1000000
*1000000*
3000000
*3000000*
NOTE: DISCARD TERMANALS THAT CAME W/ CONNECTOR.
Terminate B end of all wires with terminal BOM Item #9 (206795-3)
USE HANDTOOL M22520/2-01 OR POSITIONER K13-1. ***
NOTE: USE UL PULL TEST CHART ATTACHED TO THE PULL
TEST EQUIPMENT.
NOTE: IF ALTERNATE TERMINAL IS USE SEE BOM FOR
TOOLING, ***
Install B end terminals into P4 connector BOM Item #8
(M24308/2-2F) per Customer Drawing and wire chart. Note: USE
PRODUCTION AID FOR INSERTION. Install B end dummy
terminals BOM item #9 (206795-3) into 4 unused positions on P4
connector.
100% test all assemblies in lot. *** NOTE: TEST REQUIREMENTS:
1) TF 522A
2) TA 15 POS (TEST CABLE)
3) FAILS ON 12 ***
Shrink the ¼” heatshrink label per Customer Drawing.
1000000
*1000000*
*1000000*
4000000
*4000000*
MACHINE ID
REF DRAWINGS
00:00:165
02:17:36
00:00:120
01:40:04
00:00:12
00:10:00
00:00:12
00:10:00
Position in place P4 boot and shrink.
1000000
HH:MM:SS
Per Step /
Per Order
00:00:08
00:06:40
100% Inspection of assemblies, per Customer Drawing, and
workmanship per IPC/WHMA-A-620 Class 3 *** NOTE: FINAL
INSPECTION REQUIREMENTS:
1. VERIFY OVERALL LENGTH PER CUSTOMER DRAWING.
2. VERIFY PROPER LABEL INFORMATION PER CUSTOMER
DRAWING.
3. VERIFY SUCCESSFUL COMPLETION OF
CONTINUITY/SHORTS TEST.
4. VERIFY INSTALLATION OF DUMMY PINS IN UNUSED
CONNECTOR POSITIONS, 4X, BOTH ENDS.
5. VERIFY WORKMANSHIP PER IPC/WHMA-A-620 CLASS 3 ***
00:00:15
00:12:30
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 4 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
Assembly Rev:
ECO:
Assembly Description:
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Customer:
Req'd Qty:
Req'd Date:
UNCONTROLLED WHEN PRINTED
Acme Widget
50.00
December 01, 2014
Routing:
STEP
1,400.00
*1400*
Page 4 of 4
STD OPERATION
1011000
SPECIAL
SHIPPING
INSTRUCTIONS
11/25/201412:22:16PM
DESCRIPTION
WORK CENTER
1000000
*1000000*
Apply label on bag and assembly in bag/label. Align on layers of
bubble wrap, pack for shipment.
HH:MM:SS
Per Step /
Per Order
MACHINE ID
REF DRAWINGS
00:00:00
00:00:00
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 5 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Assembly Rev:
ECO:
Assembly Description:
UNCONTROLLED WHEN PRINTED
Customer:
Req'd Qty:
Req'd Date:
Acme Widget
50.00
December 01, 2014
Bill of Materials:
MFG. /
ITEM ID /
BARCODE -> ITEM ID
SORT
Molex
1.0 51021-1500
*51021-1500*
Molex
2.0 50079-8100
*50079-8100*
Molex
2.1 50079-8000
*50079-8000*
Mil Spec
3.0 26M81044/12-26-9
*26M81044/O12-26-9*
PINELLAS RUBBER STAMP
4.0 156850
Page 1 of 3
ITEM DESCRIPTION
TOOLING
Location/
Lot
QTY/ASSY
QTY/ORDER
CONN 15 POS FEMALE CRIMP
HOUSING 1.25MM (.049") PITCH
PICOBLADE SINGLE ROW SERIES
51021
*VERSAFITBLK1/O4*
Tyco - Amp
6.0 214A021-3 86
COMMENTS
Each
Cert
Each
Cert
Each
Cert
Foot
No
50.0000
TERM 26-28 AWG 1.25MM (.049")
PITCH PICOBLADE FEMALE CRIMP
SERIES 50079 LOOSE
63819-0300
TERM 26-28 AWG 1.25MM (.049")
PITCH PICOBLADE FEMALE CRIMP
SERIES 50079 (REEL)
63820-7000
0.0000
0.0000
WIRE 26 AWG 19/38 TC STRD
MIL-W-81044/12 600V/150C PVC
INSUL WHITE
EPOXY CLIPAK .5OZ WHITE AA56032
15.0000
750.0000
4.0130
200.6500
0.0000
Each
0.0000
HEATSHRINK 1/4" FLEXIBLE
POLYOLEFIN UL (VW-1) CSA
AMS-DTL-23053/5 CL 1 & 3 SHRNK
RATIO 2:1 BLACK
BOOT D-SUB SEMI-RIGID
POLYOLEFIN
*214A021-3_86*
11/25/201412:22:16PM
ROHS
1.0000
*156850*
Tyco Electronics
5.0 VERSAFITBLK1/4
UOM
0.2520
Foot
Cert
Each
Cert
ICTC WILL SEND H/S
TO NELCO TO MAKE
BOM ITEM 4
12.6000
1.0000
50.0000
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 6 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Assembly Rev:
ECO:
Assembly Description:
UNCONTROLLED WHEN PRINTED
Customer:
Req'd Qty:
Req'd Date:
Acme Widget
50.00
December 01, 2014
Bill of Materials:
MFG. /
ITEM ID /
BARCODE -> ITEM ID
SORT
Tyco - Amp
8.0 M24308/2-2F
Page 2 of 3
ITEM DESCRIPTION
TOOLING
Location/
Lot
QTY/ASSY
QTY/ORDER
CONNECTOR 15 POS D-SUB
MIL-C-24308 MIL-C-39029
*THL-106-701*
Newbest Polybag Co., Inc.
11.0 58E
TERM 26-28 AWG SOCKET GOLD
CRIMP LOOSE
M22520/2-01 /
K13-1
*63820-7000*
Molex
21.0 63819-0300
LABEL THERMAL 1.0"W X 0.5INH 3
UP POLYESTER MATTE WHITE 2MIL
FILM
BAG, 5" x 8"
Each
Cert
Each
Cert
Each
NA
Each
NA
Each
NA
Each
NA
15.0000
1.0000
50.0000
1.0000
1APPLICATOR FOR AMP K-PRESS
FOR SER 50058 OR 50079 OR 50516
28-32 AWG
0.0000
1HAND CRIMPER FOR 50079 SERIES
REPLACES 63811-0300
0.0000
0.0000
0.0000
2POSITIONER MIL SPEC PART
NUMBER M22520/2-08
*K13-1*
11/25/201412:22:16PM
No
50.0000
*63819-0300*
Daniels Manufacturing Corp.
22.0 K13-1
Each
750.0000
*58E*
Molex
20.0 63820-7000
COMMENTS
50.0000
*206795-3*
Ziptape
10.0 THL-106-701
ROHS
1.0000
*M24308/O2-2F*
Tyco - Amp
9.0 206795-3
UOM
0.0000
0.0000
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 7 of 8
Work Order ID:
WO17561
Assembly ID:
952AW-00
*WO17561*
*95522A-00*
D
EC3422
CABLE ASSY HVPS CONTROL
Assembly Rev:
ECO:
Assembly Description:
UNCONTROLLED WHEN PRINTED
Customer:
Req'd Qty:
Req'd Date:
Acme Widget
50.00
December 01, 2014
Bill of Materials:
MFG. /
ITEM ID /
BARCODE -> ITEM ID
SORT
Daniels Manufacturing Corp.
23.0 M22520/2-01
Page 3 of 3
ITEM DESCRIPTION
TOOLING
Location/
Lot
QTY/ASSY
QTY/ORDER
5HANDTOOL AFM8
*M22520/O2-01*
PINELLAS RUBBER STAMP
24.0 157401
ROHS
COMMENTS
0.0000
Each
NA
Each
NA
0.0000
1NATURAL RUBBER STAMP 1 LINE
0WEC9 95522A-00
*157401*
11/25/201412:22:16PM
UOM
0.0000
0.0000
C:\WINDOWS\TEMP\WorkOrder_ShopPacket_J {0982461D-8D17-426C-867D-C8A1E35C966C}.rpt
Page 8 of 8
This document contains proprietary and confidential information which belongs to
Interconnect Cable Technologies Corporation and is not to be released to any third
party without express written consent of the President.
Interconnect Technologies
Corporation
CUSTOMER NAME:
YOUR COMPANY
“A” END
4.5”
WIRE CHART
6
7
13
ENCODER
SENSOR
9
6) APPLY COATING PER MFG. INSTRUCTIONS
7)
3) INSTALL FIND #9 AS SHOW N.
= BOM FIND ITEM NUMBER
1
8) SOLDER MUST FLOW ON BOTH SIDES OF
BOARD.
4) INSTALL FIND #6 ON TOP AS INDICATED
BY SILK SCREEN. SOLDER W IRES FROM
BOTTOM SIDE (OPPOSITE OF FIND #6)
4.5”
“B” END
5) COAT TOP & BOTTOM OF FIND #7 & #8 WITH
HUMISEAL TYPE 1B73
LIQUID WITH THINNER 521 (mix 2 ENSURE
parts Humiseal to 1 part thinner.)
2) WIRES TO BE SECURED AT 3”
GENERAL SPACING.
1.5”
9) ENSURE ADEQUATE VENTALATION AND USE
PPE W HEN APPLYING CONFORMAL COATING.
10.5”
END USE
DESCRIPTION
14
P/N & REV
2.0”
13
13
13
DETAIL ‘A’
LABEL
SW1
SW3
6
SW2
6
9
Long side up
7
10 E1
3
VERIFY ALL LENGTHS PER DRAWING ABOVE.
VERIFY CONNECTOR ORIENTATION PER DRAWING ABOVE.
VERIFY CORRECT PLACEMENT OF LABELS.
VERIFY SUCCESSFUL COMPLETION OF CONTINUITY/SHORTS TEST.
VERIFY WORKMANSHIP PER IPC/WHMA-A-620 / IPC-A-610, CLASS 3
VERIFY THAT JACKSCREWS ARE FULLY SEATED IN CLIPS.
VERIFY UL LABELS ARE AFFIXED TO EACH SHIPPING BOX
REVISION DATE 11/11/11
16
1
2
FINAL INSPECTION REQUIREMENTS:
5
2.0”
12
13
4
LABEL
13
9
DETAIL ‘A’
2
13
1 2 3 4 5 6
1.
2.
3.
4.
5.
6.
7.
2
1) DIMENSION TOLERANCE:
LESS THAN 6” = +0.50” -0.25”
6” to 36” = +1.0” -0.50”
SENSORS AND SENSOR
Greater than 36” +3.0% -0.50”
DETAIL ‘B’
DETECT &
HOME SENSOR
8
PART REVISION:
SHEET 5 OF 5
TEST MARK
E2 11
3.0”
3
6
KEEP ENDS
STRAIGHT &
LEAVE SLACK
ON BOARD SIDE
TEST REQUIREMENTS:
1) Part-specific Test Fixture
and Procedure.
SW1
8
UP-2-U
2.0”
POS.
DB15F
E1 ---------------------------- 1
E2 -----------------------------2
ENCDR 1 -------------------3
ENCDR 3 -------------------4
ENCDR 2 -------------------5
DET & HM 1 --------------- 6
DET & HM 3 --------------- 7
DET & HM 2 --------------- 8
DET & HM 4 --------------- 9
DET & HM 6 --------------- 10
DET & HM 5 --------------- 11
N/C -- 12
N/C -- 13
N/C -- 14
6
ASSY/PART NO.:
FCT
13
3
2
1
DETAIL ‘B’
MASTER TRAVELER REVISION: 16
ATTACHMENT “A”
ICTC QUALITY MANUAL
SECTION 6
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Table of Contents
Page
1.
Scope .................................................................................... 4
2.
Normative Reference ............................................................. 4
3.
Terms and Definitions ............................................................ 4
4.
Management Responsibility ................................................... 6
5.
Quality Policy ......................................................................... 7
6.
Resource Management .......................................................... 9
7.
Product Realization ................................................................ 10
8.
Purchasing ............................................................................. 13
9.
Measurement, Analysis and Improvement ............................. 16
10
Improvement .......................................................................... 18
i.
Appendix #1 - ICTC's Operating Procedures ......................... 19
ii.
Appendix #2 - ICTC's Organizational Chart ........................... 20
QM-002 Adjunct: QMS Flow Chart ......................................... 21
Page 3 of 21
Revision D
01/6/2014
Document:
Originator:
1.
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Scope
This Quality Manual provides specifics on the policies and procedures
used by Interconnect Cable Technologies Corporation (ICTC) to meet ISO
9001/13485 & AS9100 Quality Management Systems requirements for
the manufacture and distribution of cable, harness and electronic
assemblies. Due to the nature of the organization and its products,
sections 7.3 and 7.5.2 of the Standards are excluded as applicable
requirements. This exclusion has no negative impact on the organization’s
ability or responsibility to provide products that meet the Customers’, as
well as applicable statutory and regulatory requirements.
2.
Normative Reference
The following normative document(s) contains provisions which, through
reference in this text, constitute provisions of ISO 9001/13485 & AS9100.
For undated references, the latest edition of the normative document(s)
referenced applies.
ISO 9001– American National Standard
ISO 13485 – Medical Device Standard
AS 9100 – Aerospace Standard
3.
Terms and Definitions
For the purpose of this manual, the term “organization” refers to ICTC.
The terms “supplier” and “vendor” are synonymous and refer to external
sources used to acquire purchased products and/or services by ICTC.
The term “the Standard” applies to the document(s) referenced in Section
2 above.
4.
Quality Management System
4.1 General
ICTC documents, implements and maintains a quality management
system and continually improves its effectiveness in accordance with the
requirements of the ISO 9001/13485 & AS9100 International Standards
and corporate policy.
Associated Documents
ICTC’s Operating Procedures
Page 4 of 21
Revision D
01/6/2014
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
4.2 Documentation Requirements
4.2.1 General
ICTC’s quality management system documentation includes:
1. Documented statements of a quality policy and quality
objectives.
2. A quality manual.
3. Documented procedures and records required by the
Standard.
4. Documents, including records, needed by the
organization to ensure the effective planning, operation
and control of its processes.
4.2.2 ICTC has established and maintains a quality manual and
supporting documentation as defined by four tiers which
include:
Level 1 Documentation - Quality Manual
Level 2 Documentation - Operating Procedures
Level 1 and Level 2 documentation is subject to copy
and review by second and third parties and shall by
such definition be considered uncontrolled upon
distribution.
Appendix #1 of this document lists the Operating
Procedures developed at ICTC.
Level 3 Documentation - Work Instructions
Level 4 Documentation - Records, Forms, and Tags
The set of records, forms, tags and/or labels which
compliment the record keeping necessary for maintenance
of the quality system.
Level 3 and Level 4 documentation provide the information
used in decision-making pertinent to the effectiveness of
processes and the quality of product and shall by such
definition be controlled throughout its life cycle.
Page 5 of 21
Revision D
01/6/2014
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
4.2.3 Control of Documents
Documents required by the quality management system are
controlled. A documented procedure is established to:
1. Approve documents for adequacy prior to use.
2. Review, update and, as necessary, re-approve documents.
3. Ensure that changes and current revision status of documents
are identified and legible.
4. Ensure that relevant versions of applicable documents are
available at points of use.
5. Ensure that documents of external origin determined necessary
by the organization are identified and their distribution
controlled.
6. Prevent the unintended use of obsolete documents through
suitable identification if they are retained for any purpose.
Associated Documents
OP-003
- Control of Documents
4.2.4 Control of Records
Records are defined as documents which provide evidence of
conformity to requirements and of the effective operation of the
quality management system. ICTC has an established,
documented procedure for the control, identification, storage,
protection, retrieval, retention and disposition of records. Records
shall remain readily identifiable, legible and retrievable.
Associated Documents
OP-011
5.
- Control of Records
Management Responsibility
Associated Documents
OP-001
OP-002
- Management Review
- Customer Focus / Requirement Review
Page 6 of 21
Revision D
01/6/2014
Document:
Originator:
5.1
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Management Commitment
Top management affirms and demonstrates its commitment to the
development and implementation of the quality management system and
continually improving its effectiveness by:
1. Communicating to the organization the importance of meeting
customer as well as statutory and regulatory requirements.
2. Establishment of the quality policy.
3. Ensuring that quality objectives are established).
4. Conducting management reviews.
5. Ensuring the availability of resources.
5.2
Customer Focus
Top management ensures that customer requirements are determined
and met through established procedures with the aim of enhancing
Customer satisfaction.
5.3
Quality Policy
Interconnect Cable Technologies Corporation’s (ICTC) goal is
meeting our customers’ requirements with on-time delivery, while
maintaining the highest quality level possible.
5.4
Planning
Quality Objectives
Top management ensures that Measurable Quality
Objectives are established within the organization.
1. Meet or exceed Customer expectations.
2. Provide our Customers high quality products and on time
delivery.
3. Effectively manage products, processes and services to
provide superior Customer satisfaction.
4. Promote the safety, awareness and well being of
employees through training and education.
Page 7 of 21
Revision D
01/6/2014
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
5.5 Responsibility, Authority and Communication
5.5.1 Responsibility and Authority
President - Has the overall responsibility for the
organization’s quality system, setting policy and assigning
management responsibilities within the company.
CFO/COO - Has the overall responsibility of directing all
functions of the facility and acts on behalf of the president in
the absence of the president.
Quality Assurance Manager - or designated alternate, has
the responsibility for maintaining the quality management
system and quality functions.
Divisional Vice President’s - Has overall responsibility of
directing division manufacturing, purchasing and customer
communication functions.
5.5.2 Management Representative
Top management of ICTC has appointed as the
management representative, the organization’s Quality
Assurance Manager who has freedom to resolve matters
pertaining to quality.
Appendix #2 of this document is ICTC’s organizational chart.
5.5.3 Internal Communication
Top management has implemented processes, determined to be
appropriate to the organization, through the establishment of
internal newsletters, dedicated areas for posting QMS information,
periodic production and staff meetings and training that
communicate the policies and effectiveness of the quality
management system.
Associated Documents/Devices
OP-013
- Competence, Training and Awareness
- Periodic All Employee Meetings
- Posted Charts, Surveys and Report Cards
Page 8 of 21
Revision D
01/6/2014
Document:
Originator:
5.6
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Management Review
Associated Documents
OP-001
- Management Review
All personnel affecting the quality of products manufactured by
ICTC are responsible to conform to the documented ISO
9001/13485 & AS9100 compliant quality policies and procedures
as they pertain to the work they perform. It is the policy of ICTC to
conduct periodic, documented management reviews under the
chairmanship of the President or a designated alternate.
6.
Resource Management
Associated Documents
OP-006
6.1
- Control of Product Realization
Provision of Resources
ICTC has determined and provides adequate resources to
implement and maintain the quality management system,
continually improve its effectiveness and to perform activities
that ensure product quality and Customer satisfaction.
6.2
Human Resources
6.2.1 General
The personnel performing work affecting conformity to
product requirements, including those performing any task
within the quality management system, shall have
demonstrated the requisite proficiency to carry out their
assigned tasks.
6.2.2 Competence, Training and Awareness
Associated Documents
OP-013
- Competence, Training and Awareness
- Training Verification Form(s)
Page 9 of 21
Revision D
01/6/2014
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
ICTC shall:
1. Determine the necessary competence requirements for
personnel performing activities affecting conformity to product
requirements.
2. Provide training, where applicable, or take other action(s) to
achieve the necessary competence.
3. Evaluate the effectiveness of actions taken.
4. Ensure that personnel are aware of the relevance and
importance of their activities and how they contribute to the
achievement of quality objectives.
5. Maintain appropriate records of education, training, skills and
experience.
6.3
Infrastructure
ICTC maintains comfortable, spacious, well-lighted and clean
buildings, workspaces and associated utilities, along with well
maintained process equipment (both hardware and software) and
supporting services for transportation of product, communication
and information systems needed to achieve conformity.
6.4
Work Environment
ICTC manages the physical work environment in such a fashion,
through conditioned climate and clean, comfortable surroundings,
as well as promoting an environment of mutual dignity and respect
among members of the organization, so as to achieve consistent
quality output and conformity to product requirements.
7.
Product Realization
7.1
Planning of Product Realization
Associated Documents
OP-006
OPIPC 610
IPC/WHMA-A-620
- Control of Product Realization
- Risk Management
- Requirements for Electronic Assemblies
- Requirements and Acceptance for Cable and
Wire Harness Assemblies
Page 10 of 21
Revision D
01/6/2014
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Policy
ICTC’s planning of product realization is consistent with the other
processes of the quality management system. In planning product
realization ICTC determines that which is appropriate to:
1. The quality objectives and requirements for the product.
2. The establishment of processes, documents and resource
provision specific to the product.
3. Verification, validation, monitoring, measurement, inspection
and test activities, as well as acceptance criteria specific to the
product.
4. Records to provide evidence that the processes and resulting
product meet requirements.
Manufacturing processes are planned and controlled through:
1.
Documented Quality Plans, defining the manner in
which processes are performed to ensure that quality
objectives and requirements for the product are met.
2.
Suitable equipment and appropriate environmental
conditions.
3.
Compliance with reference standards/codes, and/or
other applicable documented procedures.
4.
Monitoring of process and product characteristics
during manufacturing.
5.
Appropriate evaluation and approval of processes
and equipment.
6.
Clearly defined product acceptance criteria.
7.
Suitable maintenance of equipment to ensure
continuing process capability.
Page 11 of 21
Revision D
01/6/2014
Document:
Originator:
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
7.2 Customer–related Processes
7.2.1 Determination of Requirements Related to the Product
ICTC shall determine:
1. Requirements specified by the Customer, including delivery and
post-delivery activities.
2. Statutory and regulatory requirements applicable to the product.
3. Additional requirements considered necessary by ICTC.
Associated Documents
OP-002
- Customer Focus/Requirement Review
Review of Requirements Related to the Product
ICTC conducts reviews of requirements related to the product prior
to the organization’s commitment to supply a product which
includes:
1. Product requirements are defined.
2. Contract or order requirements differing from those previously
expressed are resolved.
3. ICTC has the ability to meet the defined requirements.
Customer Communication
ICTC establishes and implements effective arrangements for
communication with Customers in relation to:
1. Product information.
2. Enquiries, contracts or order handling (including amendments).
3. Customer feedback (including Customer complaints).
Associated Documents
OP-002
WI-RMA-001
7.3
- Customer Focus/Requirement Review
- Work Instruction: Returned Material
Authorization
Design & Development (Excluded)
ICTC only manufactures product to customer design.
Page 12 of 21
Revision D
01/6/2014
Document:
Originator:
7.4
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Purchasing
7.4.1 Purchasing Process
It is the policy of ICTC to purchase goods and services from
approved sources. This approval is established by the customer,
from our own assessment of the supplier or from references.
A listing of approved suppliers shall be maintained, reviewed and
updated. Continued approval status shall be contingent upon
ongoing assessment of delivery, service, and quality performance.
Associated Documents
OP-004
Supplier Questionnaire
- Purchasing and Customer Property
7.4.2 Purchasing Information
All Purchase Orders shall be reviewed and authorized prior to
release. Purchase Orders shall ensure a clear, unambiguous
definition of the goods and/or services required and, where
appropriate, include or reference documentation, specifications,
and inspection requirements.
7.4.3 Verification of Purchased Product
ICTC has established and implements inspection or other activities
necessary to ensure that purchased product meets specified
requirements. Where ICTC or the Customer intends to perform
verification at the supplier’s premises, such arrangements are
planned and implemented.
Associated Documents
OP-004
WI-QA-001
WI-GEN-001
- Purchasing and Customer Property
- Inspection Methdology
- General Work Instruction
Page 13 of 21
Revision D
01/6/2014
Document:
Originator:
7.5
QM-002.D
D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
Production and Service Provision
7.5.1 Control of production and service provision
ICTC's commitment to the Customer is to take immediate
corrective action to resolve any defect, functional or cosmetic, in
goods produced. ICTC carries out production processes under
controlled conditions which include:
1. The availability of information that describes the required
characteristics of the product.
2. The use of Work Instructions.
3. The implementation of product and process conformance
measurement activities.
4. The availability and use of suitable equipment, including
monitoring and measuring equipment.
5. The implementation of product release, delivery and post
delivery activities.
Associated Documents
OP-006
OP-007
- Control of Product Realization
- Control of Monitoring and Measuring
Equipment
- Measurement, Analysis and
Improvement
-Requirement for Electronic Assemblies
- Requirements and Acceptance for
Cable and Wire Harness Assemblies
OP-014
IPC 610
IPC/WHMA-A-620
7.5.3 Identification and Traceability
Where appropriate, ICTC identifies product, with respect to
monitoring and measurement status, by suitable means throughout
product realization. Where traceability is a specified requirement,
ICTC controls and records the unique identification of the product.
Associated Documents
OP-004
OP-005
- Purchasing and Customer Property
- Identification and Traceability
Where traceability is a specified requirement, individual product or
lots will be uniquely identified to satisfy said requirement.
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Originator:
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D. Maier
Title:
Quality Manual
Revision Date:
January 6, 2014
7.5.4 Customer Property
ICTC exercises all due care with Customer property while it is in
use or under the control of the organization. ICTC identifies,
verifies, protects and safeguards Customer property provided for
use or incorporation into the product. Should Customer property
become lost, damaged or otherwise be found unsuitable for use, it
is reported to the Customer and records maintained.
Associated Documents
OP-004
OP-010
- Purchasing and Customer Property
- Preservation of Product
7.5.5 Preservation of Product
ICTC preserves the product during internal processing and delivery
to the intended destination in order to maintain conformity to
requirements. As applicable, this preservation includes
identification, handling, packaging, storage and protection.
Preservation also applies to the constituent parts of a product.
Associated Documents
OP-010
- Preservation of Product
7.6 Control of Monitoring and Measuring Equipment
ICTC determines the monitoring and measurement to be
undertaken and the monitoring and measuring equipment needed
to provide evidence of conformity to requirements. ICTC has
established processes to ensure that monitoring and measurement
can be and is carried out in a manner consistent with requirements.
Where necessary to ensure valid results, measuring equipment is:
1. Calibrated or verified, or both, at specified intervals, or prior to
use, against standards traceable to national or international
measurement standards; where no such standard exists, the
basis used for calibration or verification is recorded.
2. Identified in order to determine its calibration status.
Associated Documents
OP-007
- Control of Monitoring and Measurement Equipment
- Maintenance Records
- Calibration Certificates
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D. Maier
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Revision Date:
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8.2 Monitoring and Measurement
8.2.1 Customer Satisfaction
As one of the measurements of the performance of the quality
management system, ICTC monitors information relating to
Customer perception as to whether the organization has met
Customer requirements. Methods for obtaining this information are
determined.
Associated Documents
OP-002
WI-RMA-001
- Customer Focus/Requirement Review
- Returned Material Work Instruction
Customer survey
8.2.2 Internal Audits
ICTC conducts internal audits at planned intervals to determine if
the quality management system is:
1. Conforming to planned arrangements, to the requirements of
ISO 9001/13485 & AS9100 and to quality management system
requirements established by the organization.
2. Effectively implemented and maintained.
Associated Documents
OP-012
- Internal Audits
8.2.3 Monitoring and Measurement of Processes
ICTC applies suitable methods for the monitoring and, where
applicable, measurement of the quality management system
process. These methods demonstrate the ability of the processes
to achieve planned results. When planned results are not achieved,
correction and corrective action is applied as appropriate.
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D. Maier
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8.2.4 Monitoring and Measurement of Product
ICTC monitors and measures the characteristics of the product to
verify that product requirements have been met. This is carried out
at appropriate stages of the product realization process in
accordance with planned arrangements. Evidence of conformity
with acceptance criteria and records indicating the person(s)
authorizing the release of product are maintained
Associated Documents
OP-006
OP-008
OP-014
- Control of Product Realization
- Control of Nonconforming Product
- Measurement, Analysis and Improvement
Manufacturing Traveler
8.3 Control of Nonconforming Product
ICTC ensures that product which does not conform to product
requirements is identified and controlled to prevent its unintended
use or delivery.
Records of the nature of nonconformities and any subsequent
actions taken, including concessions obtained, are maintained.
When nonconforming product is corrected, it is subject to reverification to demonstrate conformity to requirements.
Associated Documents
OP-008
OP-009
WI-MRB-001
WI-RMA-001
IPC 610
IPC/WHMA-A-620
- Control of Nonconforming Product
- Corrective and Preventive Action
- Material Review Board Instruction
- Returned Material Instruction
-Requirements for Electronic Assemblies
- Requirements and Acceptability for Cable
and Wire Harness Assemblies
8.4 Analysis of Data
ICTC determines, collects and analyzes data to demonstrate the
suitability and effectiveness of the quality management system,
and to evaluate where continuous improvement effectiveness. The
analysis of this data provides information relevant to:
1. Customer satisfaction.
2. Conformity to product requirements.
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3. Characteristics and trends of process and products, including
opportunities for preventive action, and suppliers.
Associated Documents
OP-006
OP-012
OP-014
8.5
- Control of Product Realization
- Internal Audits
- Measurement, Analysis and Improvement
Improvement
8.5.1 Continual Improvement
ICTC continually improves the effectiveness of the quality
management system through the use of the quality policy, quality
objectives, and audit results, analysis of data, corrective actions,
preventive actions and management reviews.
8.5.2 Corrective Action
ICTC takes action to eliminate the causes of nonconformities in
order to prevent recurrence. Corrective actions are appropriate to
the effects of the nonconformities encountered. A documented
procedure is established defining requirements.
Associated Documents
OP-009
OP-008
- Corrective and Preventive Action
- Control of Nonconforming Product
8.5.3 Preventive Action
ICTC determines actions to eliminate the causes of potential
nonconformities in order to prevent their occurrence. Preventive
actions are appropriate to the effects of the potential problems.
Documented procedures are established to define requirements.
Associated Documents
OP-006
OP-008
OP-009
OP-013
- Control of Product Realization
- Control of Nonconforming Product
- Corrective and Preventive Action
- Competence, Training and Awareness
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Revision Date:
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i - Appendix # 1
Operating Procedures Index
Operating Procedure
Title
OP-001
Management Review
Ref. 5.6
OP-002
Customer Focus/Requirement. Review
OP-003
Control of Documents
OP-004
Purchasing and Customer Property
OP-005
Identification and Traceability
Ref. 7.5.3
OP-006
Control of Product Realization
Ref. 7.1
OP-007
Control of Monitoring and Measuring Equipment
OP-008
Control of Nonconforming Product
OP-009
Corrective & Preventive Action
OP-010
Preservation of Product
OP-011
Control of Records
OP-012
Internal Audits
OP-013
Competence, Training and Awareness
OP-014
Measurement, Analysis and Improvement
Ref. 7.2
Ref. 4.2.3
Ref.7.4
Ref. 7.6
Ref 8.3
Ref 8.5.2 & 8.5.3
Ref. 7.5.5
Ref. 4.2.4
Ref.8.2.2
Ref. 6.2.2
Ref. 8.2
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ICTC CONTACT DIRECTORY
SECTION 7
MBE
ICTC CONTACT LIST
www.ictcusa.com
Tel: 352.796.1716 Fax 352.796.0789, .1694
SALES DEPARTMENT:
Paul Sochacki - Director of Sales
Telephone: 352-796-1716 Extension 1730
Mobile: 352-293-6084
E-Mail: psochacki@ictcusa.com
Cathy Strittmatter - Customer Care Manager
Telephone: 352-796-1716 Extension 1719
Fax: 352-796-1694
E-Mail: cstrittmatter@ictcusa.com
Mark Baker – Project Development Engineer
Telephone: 352-796-1716 Extension 1705
E-mail: mbaker@ictcusa.com
Monica Ruiz – Quote Department Manager
Telephone: 352-796-1716 Extension 1707
E-Mail: MRuiz@ictcusa.com
GLOBAL PROCUREMENT:
Rachel Chou – Director of Global Business
Telephone: 352-796-1716 Extension 1702
E-mail: rchou@ictcusa.com
Kelly Anne Marazita - GMS Logistics Manager/Strategic Analyst, CIT
Telephone: 352-796-1716 Extension 1728
E-mail: kmarazita@ictcusa.com
Kenneth Nelson Supply Chain Manager
Telephone: 352-796-1716 Extension 1724
E-mail: kenelson@ictcusa.com
Nancy Wenrich - Senior Buyer
Telephone: 352-796-1716 Extension 1722
E-mail: nwenrich@ictcusa.com
QUALITY MANAGEMENT:
Dick Maier - Director of Quality
Telephone: 352-796-1716 Extension 1726
E-mail: RMaier@ictcusa.com
EXECUTIVE MANAGEMENT:
Sareet Majumdar – President / CEO
Telephone: 352-397-2566 Direct Line
Mobile: 352-442-9654
E-Mail: smajumdar@ictcusa.com
Rick Osgood - Vice President of CMS
Telephone: 352-796-1716 Extension 1725
Mobile: 352-238-3034
E-mail: rosgood@ictcusa.com
Mary Alice Betts – COO/CFO
Telephone: 352-796-1716 Extension 1704
Email: MBetts@ictcusa.com
Scott Mauldin – Vice President of EMS
Telephone: 352-796-1716 Extension 1721
Fax: 352-796-1694
Email: SMauldin@ictcusa.com
Thank you and together, we look forward to providing you with excellence and quality service and products!