LDC Public Safety
Measure Project
October 21, 2014
The ESA’s LDC Public Safety Measure
Working Group
Industry Operations and Performance
Daria Babaie, P. Eng., CPA, CMA
Manager, Audit and Performance Assessment
October 21, 2014
2
Background – Safety: A Priority for the Board
• In accordance with the Directive from the
Minister of Energy dated November 23,
2010, the Board was required to provide
guidance to licensed distributors in
undertaking smart grid activities.
• The Board to set out its expectations for
regulated entities in the preparation of their
plans for the development and
implementation of the smart grid and identify
the criteria that the Board will use to evaluate
such plans.
Background – Safety: A Priority for the Board
• Directive from the Minister of Energy dated
November 23, 2010:
– “The Board shall be guided by the following
policy objectives of the government:
• Efficiency, Customer value, Co-ordination,
Interoperability, Security, Privacy, Safety, Economic
Development, Environmental Benefits, Reliability.
– Safety: Maintain, and in no way compromise,
health and safety protections and improve
electrical safety wherever practical.”
Background – Safety: A Priority for the Board
• Report of the Board - Supplemental Report on
Smart Grid, EB-2011-0004, February 11, 2013.
• Safety has always been a priority of the Board
and is essential to good utility practice.
• The Board recognizes that the Electrical Safety
Authority (“ESA”) oversees safety issues directly
through the development of its regulations, codes,
and inspection program.
• In developing plans in response to the Board’s
smart grid guidance, distributors will be expected
to demonstrate how their plans address safety.
Report of the Board: Performance Measurement for Electricity
Distributors: A Scorecard Approach - EB-2010-0379
• Scorecard is an important tool for public reporting of
performance in a transparent manner.
• To monitor individual distributor performance and
eventually, to compare performance across the
sector.
• The Board believes that customers would find that
Public Safety is an important aspect of overall value
for money.
• Looking at the Scorecard from a customers’ point of
view, safety of the distribution system is very
important.
Report of the Board: Performance Measurement for Electricity
Distributors: A Scorecard Approach - EB-2010-0379
• The Board has been consulting with the
ESA and will consult with stakeholders to
identify a measure that is readily available
for use as the Public Safety measure on
the Scorecard.
• The Board recognizes that overall good
asset management can be assessed
effectively through safety, reliability and
cost control measures.
Report of the Board: Performance Measurement for Electricity
Distributors: A Scorecard Approach - EB-2010-0379
• Safety has been identified as one of the
primary criteria for evaluating any material
investment in the Board’s new filing
requirements in relation to distribution
network investment planning entitled
Chapter 5 - Consolidated Distribution
System Plan Filing Requirements.
A Scorecard Approach to Assessing Outcomes
Performance Outcomes
Customer Focus
Services are provided in a
manner that responds to
identified customer preferences.
Performance Categories
Performance Measures
New Residential Services Connected on Time
Service Quality
Scheduled Appointments Met on Time
Telephone Calls Answered on Time
First Contact Resolution
Customer Satisfaction
Billing Accuracy
Customer Satisfaction Survey Results
Operational Effectiveness
Safety
Continuous improvement in
productivity and cost
performance is achieved; and
distributors deliver on system
reliability and quality objectives.
System Reliability
Asset Management
Public Safety (measure to be determined)
Average Number of Hours that Power to a Customer is Interrupted
Average Number of Times that Power to a Customer is Interrupted
Distribution System Plan Implementation Progress
Efficiency Assessment
Cost Control
Total Cost per Customer
Total Cost per Km of Line
Public Policy Responsiveness Conservation and Demand
Management
Distributors deliver on obligations
mandated by government (e.g., in
legislation and in regulatory
Connection of Renewable
requirements imposed further to Generation
Ministerial directives to the
Board).
Financial Performance
Financial viability is maintained;
and savings from operational
effectiveness are sustainable.
Financial Ratios
Net Annual Peak Demand Savings (Percent of target achieved)
Net Cumulative Energy Savings (Percent of target achieved)
Renewable Generation Connection Impact Assessments Completed on
Time
New Micro-embedded Generation Facilities Connected on Time
Liquidity: Current Ratio (Current Assets/Current Liabilities)
Leverage: Total Debt (includes short-term and long-term debt) to Equity
Ratio
Profitability:
Deemed (included in rates)
Regulated Return
Achieved
on Equity
The Purpose
To monitor the effort and impact
LDCs are having on improving
public electrical safety for the
Distribution Network
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LDC Public Safety Measure Working Group - Oct 21/14
Project Outline
Part 1
1.
Working Session 1 – October 21, 2014
• Orientation to the project
• Shortlist of alternative measures
• Shortlist of evaluation and selection criteria
• Evaluation and selection matrix
2.
Internal working group will review and develop a draft measures concept by
November 12, 2014.
3.
Working Session 2 – November 12, 2014
• Review ESA’s draft measures concept
• Provide Feedback
4.
Update draft measure concept – by November 18, 2014
Part 2
1.
Obtain broad external stakeholder input – by mid Feb 2015
2.
Submit recommended measure to OEB – by March 12, 2015
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LDC Public Safety Measure Working Group - Oct 21/14
AGENDA
1. Introduction
• Project Purpose and Overview
• Agenda / Deliverables
• Participant Introductions
2. Background Presentations
3. Shortlist of possible LDC electrical public safety
measures
4. Shortlist of evaluation and selection criteria
5. Evaluation and Selection Grid
6. Next Steps
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LDC Public Safety Measure Working Group - Oct 21/14
Background
13
LDC Public Safety Measure Working Group - Oct 21/14
The Distribution Network Scope
14
LDC Public Safety Measure Working Group - Oct 21/14
Why?
SAFETY - There are members of the public (general public and non LDC salaried
workers) being killed/critically injured or suffer property loss due to utility-related
equipment* on a regular basis and we believe that those are preventable.
KEY FACTS about public electrical safety hazards in proximity to the Distribution
Network include:
• Utility-related electrocutions have accounted for 49% of all electrical-related fatalities in
the past ten years.
• Contact with powerlines accounted for 72% of utility-related equipment deaths in the
past ten years.
• Average of 3 fatalities and 6 critical injuries per year associated with utility-related
equipment* over the past ten years.
*Utility-related equipment means electrical equipment and devices used by Local Utility Company (or privately owned company or property
owner) to distribute electricity to facilities or buildings. Examples of such equipment are; overhead or underground powerline (including
equipment on utility poles), substation, electrical vaults, high voltage switchgear or transformer.
15
LDC Public Safety Measure Working Group - Oct 21/14
Number of Utility-Related Equipment
Electrocutions in Ontario,
2004-2013
14
Overhead powerline
contact accounted
for 72% of utilityrelated electrical
fatalities.
12
10
Number of Electrocutions
Utility-related
equipment
accounted for 49%
of all electricalrelated fatalities,
2004-2013.
8
6
4
2
0
16
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Total Electrical-Related Fatalities in Ontario
8
9
12
5
6
7
6
4
2
9
All Utility Equipment-Related Electrocutions
2
4
5
2
3
5
4
2
2
4
Powerline Electrocutions
2
3
5
1
2
4
2
1
2
2
LDC Public Safety Measure Working Group - Oct 21/14
Number of Reported Utility-Related
Electrical Incidents by Event in Ontario,
2004-2013
250
64%
Overhead (1405)
3%
Other (59)
Number of Incidents
34%
Underground (745)
200
150
100
Contacts happen and have
the propensity for injury or
death.
50
0
17
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Overhead Powerline Contact
101
173
169
208
134
132
112
118
148
110
Underground Powerline Contact
77
91
89
144
90
42
52
45
60
55
Vaults, Substations & Padmounts
0
14
1
12
11
6
3
3
0
9
LDC Public Safety Measure Working Group - Oct 21/14
Number of Utility-Related Electrical
Incidents by Outcome in Ontario,
2004-2013
70
60
Inconsistent
reporting of
information.
50
Number of Events
Non-critical
injury and
property
damage
number are
underreported
40
30
20
10
0
18
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
Critical Injury
7
9
12
5
3
7
4
2
0
5
Fatality
2
5
5
1
3
3
3
2
2
5
Non-Critical Injury
1
12
7
29
12
17
7
16
19
10
Property Damage
25
54
41
58
9
1
0
0
0
1
Unknown
0
0
0
0
0
3
0
1
0
0
LDC Public Safety Measure Working Group - Oct 21/14
Number of Utility-Related Electrical
Incidents by Sector in Ontario,
2004-2013
350
300
13% occur in
the public
sector
250
Number of Incidents
3 out of 4
incidents
occur in the
construction
sector
200
150
100
50
0
2004
2005
2006
2007
2008
2009
2010
2011
2012
2013
149
223
208
290
183
100
106
110
148
132
Farm
4
0
0
1
2
2
2
1
5
9
Public
15
40
35
55
22
39
27
23
20
11
Transport
5
9
7
2
4
2
6
5
6
4
Utility
5
6
9
16
24
37
26
27
29
18
Construction
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LDC Public Safety Measure Working Group - Oct 21/14
Distribution Equipment Fires by Ignition Source in Ontario,
2003-2012
1200
Number of Fires
1000
800
13% of electrical
distribution equipment
fires are associated with
utility equipment.
600
400
200
0
20
2003
2004
2005
2006
2007
2008
2009
2010
2011
2012
Circuit Wiring - Aluminum (inc conductors)
16
20
15
28
14
24
6
6
9
16
Circuit Wiring - Copper (inc conductors)
192
206
226
206
211
192
145
121
127
106
Cord, Cable for Appliance, Electrical Articles
139
115
114
114
121
126
93
79
70
74
Distribution Equipment (includes panel boards,
fuses, circuits)
167
150
155
142
127
112
101
85
85
73
Extension Cord, Temporary Wiring
96
78
102
78
87
83
52
58
47
39
Meter
14
11
13
11
12
16
7
9
1
6
Other Electrical Distribution Item
125
117
104
113
105
118
78
50
58
47
Service/Utility Lines (includes power/hydro
transmission lines)
80
63
100
71
66
69
46
35
38
31
Terminations - Aluminum (inc receptacles,
switches, lights)
26
16
16
11
23
12
8
3
3
5
Terminations - Copper (inc receptacles, switches,
lights)
86
85
95
61
102
69
45
41
45
34
Transformer
44
36
53
30
40
38
23
20
17
12
Total
985
897
993
865
908
859
604
507
500
443
LDC Public Safety Measure Working Group - Oct 21/14
Draft LDC Public Safety Measures
for Evaluation
1. Level of general public awareness of the hazards and
precautions related to contact and fires with all distribution
network assets.
6. Compliance with Reg 22-04 as measured by the Audit
reports and DDI
7. # of serious electrical safety incidents that involve the
public
13. Measure the impact or success of the electrical safety
programs directed by the LDC.
24. Include public safety awareness, with the current ESA
DDI Audit process.
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ADD NAME IN FOOTER MENU • ADD DATE IN FOOTER MENU
Draft Evaluation Criteria
1.
2.
3.
4.
5.
6.
7.
8.
9.
Improve the public electrical safety*
Relevance and meaningful to all *
Quantifiable *
Reporting transparency - Ability to verify the use of a standardized
repeatable defined metric calculation methodology *
Simple to track and report.*
Ability of LDC to impact the measure *
Impact on continuous improvement **
Ability to compare results across LDCs **
Impact on all LDC assets **
*Group
** ESA
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LDC Public Safety Measure Working Group - Oct 21/14
MIL STD 882D Standard Practice for System
Safety - identifies the potential effectiveness of a
system safety approach
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LDC Public Safety Measure Working Group - Oct 21/14
Evaluation and Selection Matrix
Options
Criteria
Criteria
Options
Options
Options
Options
Options
Options
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LDC Public Safety Measure Working Group - Oct 21/14
Criteria
Criteria
Criteria
Criteria
Next Steps
1.
Document the session
2.
Develop a draft LDC public safety measures concept document
3.
Review and Feedback – November 12, 2014
4.
Revised measures concept document
5.
Share the revised measures concept document with participants
6.
Develop a plan to secure feedback from 100% of LDCs and Public
(including non LDC workers)
7.
Secure feedback and update the measures concept document
8.
Submit a recommendation to the OEB outlining any implementation
issues by March 15, 2015
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LDC Public Safety Measure Working Group - Oct 21/14