Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 . Document status: Standard Document version: 01.02 Document date: 31 July 2008 Copyright © 2008, Nortel Networks All Rights Reserved. Printed in the United States of America. The information contained in this document is the property of Nortel Networks. Except as specifically authorized in writing by Nortel Networks, the holder of this document shall keep the information contained herein confidential and shall protect same in whole or in part from disclosure and dissemination to third parties and use same for evaluation, operation, and maintenance purposes only. Changes or modifications to the Meridian SL-100 without the express consent of Nortel Networks may void its warranty and void the user’s authority to operate the equipment. Information is subject to change without notice. Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant. *Nortel Networks, the Nortel Networks logo, the Globemark, Unified Networks, DMS, MAP, Meridian, MSL, Nortel, Northern Telecom, NT, SL-100, and SuperNode are trademarks of Nortel Networks. Features 5 Other changes 5 Purpose 7 CS 2100 virus scanner overall strategy 7 Acquiring the anti-virus scanner package 9 Prerequisites 9 Procedure steps 9 Copying the anti-virus scanner package 9 Procedure steps 10 Installing the anti-virus scanner package 10 Procedure steps 10 Downloading virus definition files 11 Procedure steps 11 Executing anti-virus scanner software 14 Procedure steps 14 Removing the anti-virus scanner software 15 Procedure steps 16 Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Contents Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . The following sections detail what’s new in (NN42200-301) for release 9.1 (SE09.1): "Features" (page 5) "Other changes" (page 5) There are no feature changes that affect this document for this release. This is the first release of this document. There are no other changes that affect this document for this release.. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . New in this release Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Unix and Windows STIG require Communication Server 2100 (CS 2100) SE09.1 Federal system components to have a DoD approved anti-virus program installed and run routinely to protect systems from virus infection. The McAfee anti-virus command-line scanner v5.10 (scan engine v5.1.00) is chosen by Nortel for this purpose. This document describes the Unix/Linux installation and upgrade procedures of the McAfee anti-virus command-line scanner for the CS 2100 SE09.1 Federal system. The following is Nortel’s general strategy for the virus scanner. The customer’s IS department is responsible for scanner installation and to ensure virus definition files are up to date. Nortel is providing these virus scanner installation/update instructions to the customer as a general guideline. Nortel resumes no responsibility of supporting virus scanner related problems or maintaining the up-to-date virus definition files for the customer. Customers should contact virus scanner program vendor (McAfee) directly for any scanner related questions or problems. Nortel recommends customers to install the virus scanner to the following CS 2100 SE09.1 Federal system components to mitigate the JITC test findings. The following system components which are the only ones that have new files generated/created are the only ones that need a virus scanner installed for protection: — CMT/IEMS (Solaris) — CBM (Solaris) — MG9K-EM (Solaris) — STORM (Solaris) Nortel suggests NOT to install and run the scanner directly on the SAM21 Call Agent, Shelf Controller, CICM, or CICM-EM due to the potential system performance and stability impact. Nortel recommends running the scanner on STORM on behalf of Call Agent and Shelf Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Introduction Controller since STORM serves as the central point for patches and software distribution to these components. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . This chapter describes how to install anti-virus scanner software on the CS 2100 to protect the system from virus infection. Download the anti-virus scanner package and burn it onto a CD-ROM. Tested Hardware: Solaris 8 and Linux Red Hat 8 Tested Software Load: CS 2100 SN10 From a customers PC, download and save the platform-specific scanner package (for example, [for Solaris] or [for Linux]) that is licensed by the customer. After the scanner package is saved on the PC, burn it onto a CD-ROM. The package contains all the virus scanner application files, virus definition files and license file. Copy the anti-virus scanner package onto the target system and untar it. For duplex (HA) systems, put the scanner package on the "Active Unit". Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Installing the anti-virus scanner Telnet to the active unit or access via a console port and login as . Insert the CD previously created into the CD-ROM drive and copy the scanner package to the directory. where refers to the target platform, either SunOS or Linux. Change directory to package). and list the tar file name (scanner Untar the software pacakge. Install the anti-virus scanner package on the target system. Change directory to . Nortel suggests installing the virus scanner into the default directory ( ) for every system but STORM. For STORM, the suggested directory to install the virus scanner is due to disk space concern. Answer the prompts during the install as follows: Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Downloading virus definition files Press to use the default ( for most systems) or specify a different installation directory (for example, for STORM) Download the latest virus definition files. Change directory to the virus scanner’s installation directory. or for STORM Download the latest file (virus definition file) by entering the following URL in a web browser. ftp://ftp.nai.com/pub/antivirus/datfiles/4.x Use command line FTP with anonymous user login to download the file. For example: Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Installing the anti-virus scanner Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Downloading virus definition files 1340 delta.ini Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Installing the anti-virus scanner The latest file (where are number digits) contains the most recent virus definition files. Extract them using the following command. Execute the anti-virus scanner software on directories and files either manually or automatically. It is suggested to have at least 1GB disk space allocated to to accommodate virus report writing. Run the virus scanner manually the first time to assess the disk space needed on before automating this process as a cron job. Using a directory other than that has more than 1GB of disk space is another alternative. Run the following commands to manually execute the anti-virus scanner. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Removing the anti-virus scanner software The above command scans directory1, directory2, file1 and file2 recursively in verbose mode (-rv), and outputs any error messages and the scanner summary (-summary) report to To automate the anti-virus scanner software, setup a cron job to execute at a particular time. The above command brings up the system default text editor [for example, vi] for root to add a cron job. The following example shows how to schedule the scanner to run at 3:00 AM every Sunday to scan then write its output, error messages, and the summary report to . Running this at off-peak hours is highly recommended. After adding the entry in the crontab file using the editor, save it and verify it using the following command. The newly added scanner entry should be listed in the output. If this is a duplex (HA) system, follow the instructions in Nortel Installation Method (IM) 24-0108 "IEMS CMT MG9KEM commissioning", Procedure 37 for HA Cluster Replication. For more information, see "HA Cluster Replication (Cloning)" (page 19). Remove the anti-virus scanner software by performing the following uninstall procedure. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Installing the anti-virus scanner Indicate active or inactive to uninstall scanner for an N240 HA system. Then run the uninstall command. and answer with "y" After the scanner is uninstalled, perform steps for cloning the N240 HA system. For more information, see "HA Cluster Replication (Cloning)" (page 19). Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . gives a list of all the available command-line options. Try to download the scanner program again fresh and install it with all the DEFAULT options. Check if a symbolic link is created afterwards in: . If no error during the installation and the symbolic link is created, then installation is successful. DoD requires the virus definitions to be no older than 14 days. Which means virus definitions should be updated at least every 2 weeks. Follow the procedure, "Downloading virus definition files" (page 11)to get the most up-to-date virus definitions. McAfee releases a .tar file that contains most recent virus definition files on a daily basis. Yes, via the -v or -verbose command line option. The verbose output gives all the filenames and their paths scanner scans. No, there is no way to create a file with directories and filenames to scan and pipe it to the scanner. Currently, only files or directories can be specified at the command line. Also, the directory scan, scans all subdirectories and files recursively (with the –r option), but it does NOT follow symbolic links. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Frequently Asked Questions Scanner does not scan certain files. For example, unix/linux block, character or FIFO special file are exempted from being scanned. An error message is reported in verbose mode for those files. This is okay. If the virus definition files are too old, an error message saying the program is xxx days/months old is displayed which is a reminder to update the virus definition file. If a virus-infected file is found, it is quarantined and removed from the scanner. The summary report also reports the name and number of files infected. For example: The above example tells that 26107 total files are scanned in directory. 26104 out of them are clean files (no virus infected). Every file in is scanned (Not scanned 0) and no viruses were found (Possibly Infected 0). The discrepancy of 3 (26107-26104) means some of the files were skipped from being scanned (for example, symbolic links, unix/linux special files) which explains that one Non-critical Error(s). Follow the new installation procedures described above to update the scanner. Back up all the scanner program files first before upgrading. Be sure NOT to remove any existing .dat files generated from the previous installation, but DO allow new installation to overwrite the old files. Yes, there is an internal Nortel tool called which can be customized for this purpose. However, it is the customer’s responsibility to write a tool for automating this process. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . This section only needs to be completed on a HA Cluster configuration for IEMS, CMT or MG9K EM. If only a simplex server configuration is installed, ignore these procedures. Ensure no provisioning activities are in progress, or are scheduled to take place during this procedure. This includes Integrated EMS Security Administration actions that involve changes to security database, for example, adding or changing user account/group information. Perform this procedure to complete the HA Cluster replication. A serial console is required to perform this section. Also, Tera Term Pro installed on a PC is required. 1 Telnet to Unit 0. Login as 2 using password . Ensure all applications are running: The exception is the IEMS-based server application CEM for Packet MSC. PMSC uses the CNM based CEM. The CEM, if listed, should not be running. If CEM is present and running, execute the servstop CEM command to stop it and deregister CEM. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Appendix HA Cluster Replication (Cloning) 3 Switch to unit 1. If this is a new install of the server or the existing server was powered down to install IEMS on an existing CMT apply power to Unit 1 at the EBIP. Press the power button on the front on Unit 1. 4 Once connected and the system is powered on (if currently off) use Tera Term Pro to access the Unit 1 server. Launch the emulation software and connect to the server. Press . Press the key in combination with the Press the key in combination with the key. key. (example response) 5 Display the MAC Address for Unit 1. 6 Record the MAC address (Ethernet address): 7 Leaving the Tera Term window connected to open. Open a new telnet session to . Login as with password . 8 Connected to , switch to the root user. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Appendix 9 Connected to process. , start the cloning 10 Connected to address of Unit 1. , enter the MAC HA Cluster Replication (Cloning) Verify the MAC Address is correct before hitting enter. 0:3:ba:28:2b:23 Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Appendix HA Cluster Replication (Cloning) 11 At 12 Watch the console of for the progress on the data replication. The imaging of unit 1 may take depending on data and which applications are installed. At the end unit 1 will reboot and become the "Stby" unit automatically. 13 After ~ 45 minutes you can check the status in the window to see if the replication is to get the login prompt on both units. complete - 14 Login to of . as root and check the status 15 Login to of . as root and check the status 16 Test the HA Cluster by performing the following command on unit 0: 17 Login to of . as root and check the status 18 Login to of . as root and check the status start the imaging process. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Appendix 19 HA Cluster Replication (Cloning) Verify all applications are running on unit 1. The exception is the IEMS-based server application CEM for Packet MSC. PMSC uses the CNM based CEM. The CEM, if listed, should not be running. If CEM is present and running, execute the servstop CEM command to stop it and deregister CEM. 20 Repeat the IEMS Application Verification procedure to ensure you can access the IEMS GUI. 21 Exit all windows. 22 End of Procedure. Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks . Appendix HA Cluster Replication (Cloning) Communication Server 2100 Defense Switched Network Anti-Virus Scanner Installation and Upgrade NN42200-301 01.02 Standard SE09.1 31 July 2008 Copyright © 2008, Nortel Networks .