Sustainable Development Report 2012 About this report This sustainable development report covers the 2012 calendar year, which coincides with Richards Bay Minerals’ financial year. Links Richards Bay Minerals (RBM) comprises the following privately held companies: Rio Tinto’s “The way we work” and other policy and guideline documents are available online at: www.riotinto.com/library • Richards Bay Mining Proprietary Limited • Richards Bay Titanium Proprietary Limited • Tisand Proprietary Limited In this report, Richards Bay Minerals, RBM, “we” and “our” refer to all three companies collectively. Where we mention Rio Tinto or Blue Horizon, we refer to Rio Tinto International Holdings Limited and Blue Horizon Investments 41 Proprietary Limited respectively. Our report seeks to reflect the fact that we have been operating in a sustainable manner and will continue to do so in the future. In it we share our successes and challenges, and offer a candid view of our performance and strategy going forward. Our ownership structure has changed significantly in the past year, with Rio Tinto now holding a majority stake. We have also taken this opportunity to restructure our report slightly and improve its quality, depth and comparability. Minor restatements compared to last year’s report are noted where applicable. This report conforms to Rio Tinto’s internal standards and has been compiled according to the following international reporting guidelines: • the International Council on Mining and Metals’ Ten Principles; • the Global Reporting Initiative’s reporting standards, and specifically the Mining and Metals Sector supplement (G3.1 MMSS); and • the King Code on Corporate Governance Principles for South Africa (King III). Our reporting will continue to evolve. We are aware of proposed new reporting guidelines and will incorporate them as they come into effect. We believe this report represents a Global Reporting Initiative (GRI) Application Level C Report. External assurance has been sought only for those elements requiring it by law. The RBM board has approved the content of the report and is satisfied that it fairly represents RBM’s 2012 sustainability performance. Stakeholders can download copies of this and previous reports from our website: www.rbm.co.za Readers can find an index of the International Council on Mining and Metals’ Ten Principles on page 50. Readers can find our Global Reporting Initiative content and index on pages 51, 52 and the inside back cover. Feedback We value your feedback. If you have any comments or queries regarding this report, please contact: Communications Department Richards Bay Minerals Richards Bay South Africa PO Box 401 3900 Tel.: +27 35 901 3111 Fax: +27 35 901 3442 E-mail: communication@rbm.co.za www.rbm.co.za 1 Sustainable development report 2012 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 About this report......................................... IFC RBM highlights and recognition................... 2 Company overview........................................ 4 Organic growth from Day One......................... 4 Ownership and structure................................. 5 Board of directors............................................ 6 Social well-being......................................... 22 Occupational health and safety...................... 23 Employer of choice........................................ 24 Diversity and equal opportunity...................... 29 Communities................................................. 32 Product responsibility.................................... 34 Geographic location........................................ 7 Environmental stewardship......................... 36 Essential products........................................... 8 Biodiversity.................................................... 37 Market dominance........................................... 9 Energy and greenhouse gas (GHG) Production process....................................... 10 emissions...................................................... 39 Mining rights and life of mine......................... 11 Water............................................................ 40 Strategic intent............................................ 12 Determining our material issues..................... 12 Sustainability governance.............................. 13 Business strategy.......................................... 14 Managing director’s report ......................... 16 Air quality and emissions............................... 42 Waste management...................................... 42 Distribution network ...................................... 44 Governance................................................. 46 RBM’s board of directors .............................. 48 RBM board committees ................................ 48 Economic prosperity................................... 18 Financial performance................................... 19 Board-level concerns .................................... 49 Local spend................................................... 19 Appendices.................................................. 50 Broad-based black economic Appendix 1: ICMM principles index................ 50 empowerment scorecards............................. 20 Appendix 2: GRI content index...................... 51 2 RBM highlights and recognition 3 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 A significant economic contributor, both locally and nationally Leading the way in skills development and diversity • Largest mineral sands producer and beneficiation company in South Africa • Progressive leadership and cultural development programme • Directly and indirectly, contributed R5.8 billion (or 0.83 per cent) of government revenues over the past five years • Historically disadvantaged South Africans represent 68 per cent of the workforce • Major employer and largest single tax payer in KwaZulu-Natal, representing 3.5 per cent of KwaZuluNatal’s gross geographic product Sought-after production capabilities and products • Capable of producing up to 2 million tonnes of product annually • One of the world’s lowest-cost titanium feedstock producers, supplying 14 per cent of the world market • Supplier of 25 per cent of the world’s high-purity pig iron, and the second-largest zircon producer worldwide Ongoing investment in the business • Women occupy 34 per cent of management and 10 per cent of core mining positions • Bursaries, study grants and apprenticeships available to previously disadvantaged individuals Important community investor • Productive union and community relations and forums • Spent R61.3 million on corporate social investment (CSI) and local economic development (LED), primarily education and health programmes • Constructed two clinics in our host communities • Committed R30 million to the Bambisanani Learning Community Programme and science centre • Rio Tinto share of RBM increased to 74 per cent • To date invested in excess of R1 billion in community projects • Successfully converted all mining rights World-class environmental management • Furnace 1 rebuild completed successfully • Best-practice dune forest rehabilitation programme • Investing in technology to maintain zircon and rutile quality grades • Improved water treatment capabilities allow us to reuse water up to 21 times • High-performance Organisation Programme implemented to optimise our logistics • Implemented real-time emissions monitoring technology • Zulti South pre-feasibility study well under way to sustain production past 2034 • Re-use of waste gas (CO) from the smelter plant as an energy source in the production process allows us to reduce our GHG emissions Zero-harm safety culture Not without our fair share of challenges • A Lost time injury frequency rate (LTIFR) of 0.26, our second-best safety performance ever • Global demand remains subdued, while competing supply streams have come online close to lucrative markets • OHSAS 18001, ISO 14001 and ISO 9001 certified • Critical control monitoring plans for material risks developed and monitored • Mined zircon and rutile quality on the decline • Host community growth and unemployment rates on the increase • Still seeking suitable solutions for managing radioactive tailings Company overview “ ‘Responsible beyond mining.’ Our mission is to be the safest, most reliable and sustainable industrial minerals supplier in the world, to the benefit of all our stakeholders.” Founded in 1976, RBM this year celebrated its 37th year of commercial operations in South Africa. Today we are an award-winning organisation and continue to mine and beneficiate the mineral-rich sands of the KwaZulu-Natal seaboard around Richards Bay. Organic growth from Day One RBM started operations in the Tisand area in 1977 with one dredge mining plant and two furnaces, producing approximately 400 000 tonnes of titania slag a year. In 1986 an additional mining plant and furnace were added, increasing output to 750 000 tonnes per year. During the early 1990s a fourth furnace and mining plant were added, and our titania slag capacity increased to 1 million tonnes, while pig iron production rose to 550 000 tonnes per year. We currently have four plants running in Zulti North with the capacity to produce approximately 2 million tonnes of product annually, including around 100 000 tonnes of rutile and 250 000 tonnes of zircon per year. Pre-feasibility studies and stakeholder engagement activities are currently under way in preparation for fullscale mining in Zulti South in 2017. 4 5 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Ownership and structure Rio Tinto International Holdings Rio Tinto’s Iron and Titanium (RTIT) division is the world leader in the provision of high-quality titanium dioxide feedstock. RBM forms part of RTIT’s stable of mining and beneficiation operations. RBM is subdivided into two entities aligned with our main operations: 100% Richards Bay Mining Holdings • Mining activities are carried out by Richards Bay Mining (Pty) Limited In February 2012 Rio Tinto exercised an option to acquire BHP Billiton’s 37 per cent shareholding in RBM, which resulted in Rio Tinto increasing its shareholding to 74 per cent. However, as Rio Tinto has been managing RBM since 2008, the change has had minimal operational impact, only strengthening RBM’s alignment with Rio Tinto’s management practices. The remaining 26 per cent shareholding in RBM remains unchanged. Twenty-four per cent is held by Blue Horizon, our black economic empowerment equity partner, and the remaining 2 per cent share belongs to our Employee Share Participation Trust. Blue Horizon is a consortium consisting of lead investors and our four host communities. This broad-based black economic empowerment (B-BBEE) component enables us to meet the compliance targets of the government’s Mining Charter. It increases our board’s diversity, strengthening our ability to oversee risks and identify opportunities and effectively engage with our host communities. Richards Bay Titanium Holdings 74% • Smelting and beneficiation are carried out by Richards Bay Titanium (Pty) Limited Shareholder structure 100% 74% Blue Horison Investment 0.1% ESPS Trust 24% 2% 2% Richards Bay Mining 99.9% Tisand 85% Nozalela Mineral Sands 100% Zululand Titanium 24% Richards Bay Titanium Company overview (continued) Board of directors JF Turgeon (Chairman) JR Olsen MLD Marole EM Dipico Represents Rio Tinto United Kingdom Represents Rio Tinto United Kingdom Represents Rio Tinto South Africa Represents Blue Horizon South Africa JB Magwaza B Mthethwa EJ Dorward-King Represents Blue Horizon South Africa Represents Blue Horizon South Africa Managing Director South Africa * KC Harper is also a board member. She is based in the United Kingdom and represents Rio Tinto. 6 7 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Geographic location We operate in the uThungulu District Municipality in the north-eastern region of South Africa’s KwaZulu-Natal province, with our lease areas falling within the uMfolozi and uMhlathuze local municipalities. We have four host communities: Mbonambi, Sokhulu, Mkhwanazi and Dube. adjoin commercial forestry plantations, sugar cane fields and farmland as well as human habitation. The area has good tourism and recreation potential, with some tourism infrastructure already in place. A number of high-profile nature reserves protect the area’s rich biodiversity. Our head office is located at our smelter facility, 25 kilometres north of Richards Bay. Our mineral lease areas include 60 kilometres of coastal dunes. When mining began in 1975 the dunes comprised about 20 per cent grasslands and 20 per cent indigenous forest, the remaining 60 per cent having already been planted with commercial forestry. The area’s mineral-rich coastal dunes stretch for approximately 60 kilometres along the Indian Ocean and Lake Nhlabane RBM headquarters and smelter Tisand Richards Bay Richards Bay harbour Zulti South To Durban South Africa Zulti North Company overview (continued) Essential products We mine heavy metals and turn them into a number of products. Titania slag Zircon Rutile Pig iron Titania slag is our core product and is used mainly in the production of titanium dioxide (white) pigment. We produce three types of titania slag (chloride slag, sulphate slag and fines) which vary in the size of their particles and are tailored to different pigment manufacturing processes. Zircon is used in the production of ceramic tiles and sanitary ware. Refined into zirconia, it is used in a wide range of advanced heat-resistant ceramic products and in jewellery and electronics. Zircon sand is also used in the foundry industry. In its titanium metal form, rutile is used extensively in the aerospace industry where it is valued for its lightness, strength, and corrosion and heat resistance. It is also used in artificial joints and pacemakers and in advanced welding processes. Our high-purity pig iron, a by-product of the smelting operation, is used in the production of ductile iron, which is in turn used extensively in safety-critical automotive parts such as brake calipers and steering knuckles. “Producing minerals and metals essential for modern life.” Titanium dioxide (TiO2) pigment What is titanium dioxide used for? Over 90 per cent of the world’s titanium output is used in titanium dioxide pigment, which provides whiteness and opacity to products such as paints, paper and plastics. It is non-toxic and can be used in food colouring, cosmetics, toothpaste and medicine. It also absorbs ultraviolet rays and is used in sunscreen and paint to slow down the sun’s weathering and fading action. How is it produced? The production of titanium dioxide pigment starts with the mining of a group of minerals collectively known as heavy 8 minerals, which RBM extracts from the mineral-rich dunes in Richards Bay. These minerals are then processed to remove impurities (see our production process diagram on page 10) and produce a titanium dioxide-rich product called titania slag. The process also produces high-quality pig iron as a byproduct. RBM sells titania slag to pigment producers around the world. Our titania slag contains 85 per cent titanium dioxide, while our rutile contains 94 per cent titanium dioxide. 9 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Market dominance “At any one time, no fewer than 20 large ocean-going vessels are either on the high seas transporting our products to customers across the world or at anchor loading up or off.” Thanks to Rio Tinto’s proprietary smelting technology and international marketing links, RBM is highly competitive in world markets. We export 95 per cent of our product, yielding a world market share of about 25 per cent in titanium feedstock (titania slag and rutile), 33 per cent of the world’s zircon output and 25 per cent of the world’s high-purity pig iron. Europe Korea Japan USA China Taiwan South Africa Company overview (continued) Production process Process RBM production efficiency analysis December 2010 December 2011 December 2012 78 107 950 75 151 547 73 004 352 MT 3 207 245 3 218 466 2 932 536 MT Energy 18 716 920.48 20 264 694.31 16 825 016.84 GJ Water 31 253 742.40 31 177 532.59 26 644 513.31 m3 1 708 739 1 923 108 1 693 321 MT Total Titania slag 926 467 1 037 098 880 844 MT – Chloride slag 799 000 901 658 764 357 MT – Sulphate slag 98 908 106 489 91 911 MT – Fines 28 560 28 952 24 575 MT Zircon 221 987 264 076 263 673 MT Rutile 75 733 100 406 97 489 MT 484 551 521 527 451 316 MT 1 498 506 1 295 358 1 239 215 MT Mining activity Sand mined HMC produced Major input materials Production output Total products Pig Iron Total mineral waste HMC = Heavy mineral concentrate MT = Metric tonnes GJ = Gigajoules 10 11 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Mining rights and life of mine RBM mineral lease areas Tisand 3 681.22 Zulti North 4 449.19 Zulti South 3 037.01 Town board 28.00 Smelter site 227.24 Servitudes 133.50 Total 11 556.16 Mining rights In February 2012 the Department of Minerals and Resources confirmed, in terms of the Mineral and Petroleum Resources Development Act 2002, the conversion of RBM’s old order Tisand and Zulti South mining rights and approved new order rights for Tisand and Zululand Titanium. The mining rights came into force on 9 May 2012 and will run until 8 May 2041. Life of mines RBM expects to complete the extraction of the high mineral content reserves of the Zulti North lease area in 2034. To sustain our slag production as Zulti North’s reserve diminishes over the next 21 years, we established the Zulti South project to expand our mining operation to the Zulti South lease area. Mining of the Zulti South area is set to continue beyond 2034. Zulti South project Established in June 2012, the Zulti South project spearheads our plan to expand the mining operation to the Zulti South lease area. We expect that the pre-feasibility study and environmental approval processes currently under way will be completed by June 2015 and production is set to commence in 2017. Rigorous engagement with our two host communities, Dube and Mkhwanazi, resulted in a memorandum of understanding that covers pertinent social strategies such as skills and enterprise development, local employment, and committee structures for transparent communication. A relocation action plan is still under development by means of a multi-stakeholder engagement process. Estimated high mineral content (HMC) reserves (tonnes) 2013 – 2015 8 339 738 2016 – 2018 6 253 942 2 397 291 2019 – 2021 6 214 020 3 735 803 2022 – 2025 6 079 168 2026 – 2027 6 459 184 2028 – 2030 5 428 361 2031 – 2033 2 316 222 Zulti North 1 668 3 581 541 4 555 427 3 821 570 4 898 406 Zulti South Strategic intent “We access and use land, rehabilitate unavoidable impacts and work with local communities to help with their needs in the most effective manner we can. In all cases, this involves ongoing consultation with our host communities, public authorities and others affected.” Determining our material issues Richards Bay Minerals has been mining in the Richards Bay area and interacting with the local communities for 36 years. The issues we deem material have evolved according to the understanding of the area we have gained over this length of time, and of the issues that have the potential to affect our business and the region on an economic, environmental and social level. We share many issues and concerns with the mining sector in general, such as: • The need for accurate forecasts regarding product prices, market demand and available resources in order to manage capital effectively. • The need to manage our environmental impact and rehabilitate previously mined land. • The need for effective labour relations and community engagement. We continually reassess our material issues according to changing business and stakeholders’ needs and concerns, and robust stakeholder engagement, academic research and risk assessments play a critical role in this process. Stakeholder engagement We have a well-established communication and stakeholder relations team that ensures we proactively engage our material stakeholders. We regularly assess the state of our relationships as well as the potential risks and impacts associated with them. Our stakeholders consist of: • shareholders; • employees and unions; • four host communities (Sokhulu, Mbonambi, Dube and Mkhwanazi); • customers; • community trusts; • service providers and local entrepreneurs; • business chambers; • special interest groups (such as NPOs and academic institutions); • utilities, in particular Eskom and Transnet; • municipal and government departments (local and national); and • national, regional and local media. 12 13 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Host community engagement Issues of material concern We have a multi-pronged engagement strategy, and commission socio-economic baseline, social impact and heritage assessments of all mining areas. We are proud of our well-established manner of engaging communities in preparation for mining, on operational issues during mining and on post-mining planning. We also have a rigorous resettlement action plan process that involves all interested and affected stakeholders, with a special interest in those community members who will be directly affected or resettled. We have grouped our material issues into six main themes or strategic pillars which define our business strategy. In line with the six strategic pillars we have established specific performance measures and targets to assess our overall performance. We further seek to support and strengthen traditional councils’ capacity to effectively deliver on their mandate. The community empowerment trusts, as equity shareholder since the 2009 B-BBEE deal, also present a platform for engagement and assist in the planning and implementation of all socio-economic development programmes. We work closely and in partnership with local municipalities in the identification of local economic development (LED) projects. This is done through the integrated development planning sessions held by the municipalities. Our five-year integrated development planning (IDP) forms the basis of all our local economic development activities. Risk assessment RBM recognises that risk is an integral and unavoidable component of our business and is characterised by both threats and opportunities. We endeavour to foster a riskaware corporate culture in all decision-making. Our risk management processes follow Rio Tinto’s strict standards. Every second year we carry out a major risk and opportunity evaluation. This evaluation considers the following internal and external factors: Internal factors • • • • • Key organisational values and strategies Our current and forecast financial position Significant operational risks The expectations of stakeholders, including labour Critical enabling factors for success, such as our ability to innovate External factors • • • • • The local and global economic outlook Sector-specific challenges Stakeholders’ concerns Relevant legislative and voluntary compliance standards Recognised sustainability risks The evaluation is scrutinised and updated annually, and any necessary adjustments are made to our rolling five-year strategic plan. Issue of material concern Strategic pillar • Health and safety in the workplace • Employees’ health • Legal compliance Care • Cost-effective productivity • Asset utilisation and stewardship • Good governance Operational and financial delivery • Continuous improvement of processes • Robust decision-making • Production process reliability • Resource optimisation Growth and innovation • Strong employee relations • High-performance culture • Skills acquisition, retention and development • Inspirational leadership People • Sound environmental management • Environmental monitoring and management • Good stakeholder relationships • Maintaining licence to operate • Embedding sustainable development Environment, communities and external stakeholders • Delivering on customer expectations • Effective, fact-based marketing • Efficient and effective logistics Customers and markets Sustainability governance We maintain our business viability by actively embedding long-term concerns into our decision-making processes and business strategy. We have dedicated teams overseeing stakeholder engagement, risk management, corporate governance, communication, human resources, production oversight and environmental management. In compliance with the new Companies Act, we established a Social and Ethics committee in 2012, to oversee our sustainable development performance. In this report we cover our material business concerns and relevant GRI and internal performance indicators. Business strategy RBM’s strategic five-year plan details our aspirations and responses with regards to our material business concerns. We review and update our strategy annually, and are confident we are on track to meet our 2013 targets. 14 15 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Maintain our status as a “Zero harm” organisation Our strategy is to create a safe place of work for all our employees and contractors. Two aspects are critical to our strategy, behavioural safety and reducing the risk in our systems and processes. Our strategy starts with leadership development and is driven through management-worker health and safety committees. Be supplier of choice in our chosen markets Our strategy is to deliver on customer expectations through reliable supply of quality product against agreed delivery schedules. Collaboration with Rio Tinto marketing is a key strategic driver. Be prime corporate citizen and developer of choice Our aim is to build good working relationships with our host communities, government and external stakeholders, and understand our impact on the environment. Our strategy is to develop sustainable communities and, as part of Rio Tinto's global commitment, we aim to achieve a net positive impact on our environment by closure. CUSTOMERS AND MARKETS ENVIRONMENT, COMMUNITIES AND EXTERNAL STAKEHOLDERS RBM SUSTAINABLE DEVELOPMENT FRAMEWORK PEOPLE Be the employer of choice Our strategy is to attract, retain and develop creative and innovative employees. Through inspirational leadership, effective employee engagement, appropriate education and training and strong teamwork, we will drive a culture of performance. CARE OPERATIONAL AND FINANCIAL DELIVERY GROWTH AND INNOVATION Add value through operations Our strategy is to maximise production at the right quality through the optimum utilisation of our assets. This requires that we manage the ore body responsibly and apply leading technology and processes in response to market-driven production plans. Key to our strategy is tight financial management of costs and working capital. Good corporate governance includes annual risk assessments. Grow value through industryleading technologies and products Our growth and innovation strategy is aimed at building our capacity to expand operations, while doing so with increasing efficacy. We apply Rio Tinto’s business improvement (BI) process to evaluate projects, reduce bottlenecks and continuously improve processes. Managing Director’s report “Safety remains our number one priority. We had a successful year and I’m delighted everyone who came to work in 2012 went home safely at the end of the day. I wish to thank all our employees and contractors for staying safe – let’s keep it up!” 16 17 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 RBM’s ownership structure changed in September 2012, with Rio Tinto’s shareholding increasing to 74 per cent as a result of their acquisition of BHP Billiton’s 37 per cent share. Rio Tinto is now the world’s largest producer of various industrial minerals. This structural change has not significantly impacted the way we operate, as Rio Tinto has been managing our operations since 2008. Strained global economic conditions continued to affect the mining sector in 2012, and investors in general remained cautious. Demand for raw materials, especially in the US and Europe, fell in line with the dip in construction and vehicle manufacturing. We remained resilient however, and countered the weak European demand by growing our Asian markets. We have maintained our reputation as a reliable, globally competitive producer of high-quality mineral products. Our strong financial performance has enabled us to reward our shareholders and benefit our host communities. Maintaining our global competitiveness going forward will involve addressing four key challenges: • the difficulty of attracting and retaining skilled individuals; • the rising cost of electricity; • risks associated with political and social instability in South Africa; and • the growing pressure on local water sources. Our long-term success relies on having a diverse workforce working safely at competitive productivity levels. We continue to be inspired by our leadership development programme, which is the vehicle for workplace culture change at RBM and the driving force behind our strategy to develop a diverse workforce and nurture leadership potential at all levels within the organisation. Safety remains our number one priority. I am delighted to report we suffered no fatalities in the reporting period and we achieved our second-best safety performance yet. To tackle the challenge of our own carbon footprint and to address problems associated with energy supply in South Africa, we are exploring and implementing a number of energy-saving initiatives. One of these initiatives includes improving our energy efficiency by refurbishing a second smelter furnace, developing more economical compressedair management programmes and installing energy-efficient lighting and point-of-use power factor correction at other installations. RBM values good relations with its stakeholders and works hard at ensuring open and honest communication. We engage with our stakeholders extensively, especially around future plans and business strategy. As a result we remained, for the most part, unaffected by the serious unrest in the South African mining sector in the period under review. Water is a vital resource, both for our operations and our growing host communities. We have to be responsible water stewards and play a key role in managing demand in both the short and long term. Water extraction from our three water sources is continuously monitored and suitable lake depth limits are in place to prevent our mining and smelter operation endangering the ecological balance of Lake Nhlabane. Our water usage and practices are based on sound environmental research. A further independent ecological study to assess our water resources and management is scheduled for 2013, and its results will augment data from past studies. In September 2012 we played host to the Rio Tinto board of directors, giving us the opportunity to showcase both our Esibusisweni rural development centre and our post-mining coastal dune forest rehabilitation programme. Conducted in partnership with the University of Pretoria, the dune rehabilitation project continues to set standards worldwide and has resulted in 69 scientific publications over the last two decades. We remain committed to preserving this unique and culturally significant environment through scientific research-based practices. Looking forward, we continue to work hard at maintaining both our capital assets and human resources – particularly our core skills – so that we are in a strong position to react quickly to increased demand when the global economy recovers. The Zulti South mining pre-feasibility study will be finalised during the next financial year and mining there is set to begin in 2016. Our application to convert our old order mining rights to new order rights has also been successful. Our new rights came into force on 9 May 2012 and will remain valid until 8 May 2041. Being RBM’s Managing Director for the last two years has been a privilege. I would like to welcome Mr Mpho Mothoa who will take over from me in 2013. I am confident that his experience as the Chief Operating Officer at Rössing Uranium in Namibia, and this 13 years with Rio Tinto, will be greatly valued at an already strong and resilient RBM. I thank all our employees for their hard work, our leaders for leading by example, and our stakeholders for their valued input, advice and encouragement. Your efforts have been much appreciated. Special thanks go to our board of directors and executive team for their insightful leadership and support and to our host communities and community leaders for helping us build a sustainable future in harmony with the local environment. EJ Dorward-King Managing Director Richard's Bay 18 Economic prosperity 19 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 RBM is the largest single tax payer and a major employer in the KwaZulu-Natal province, representing 3.5 per cent of KwaZulu-Natal’s gross geographic product. As such, we directly and indirectly accounted for $713 million (or 0.83%) to government revenues over the past five years. Financial performance Local community spend Beyond the majority support we give to local suppliers, we also have a number of corporate social investment (CSI) and local economic development (LED) projects. More information about these projects can be found on page 33. Revenue/Cash generated from operations Community investment 2013 forecast 2012 2011 2012 2010 2011 2009 500 1 000 1 500 2 000 2 500 Millions US$ Revenue 2 Local spend Local supplier spend We outsource non-core components of the business, such as security, IT maintenance, plumbing, overhauling, and others. This enables us to concentrate on our core business. It also creates a significant opportunity for service providers and contractors, thus impacting positively on the economy and the lives of thousands of families locally, provincially and nationally. Overall we spent R3.6 billion on South Africanbased suppliers, representing 99 per cent of our total supplier spend. Supplier spend International: 1% Local community-based suppliers: 4% National: 25% Richards Bay area: 52% 6 8 Millions US$ CSI KwaZulu-Natal: 19% 4 Cash generated from operations LED 10 12 14 Broad-based black economic empowerment scorecards We seek meaningful transformation that empowers historically disadvantaged South Africans (HDSAs) while maintaining our ability to grow sustainably. Through our efforts we also hope to advance the social and economic welfare of host communities. Our 2009 B-BBEE deal saw us become fully compliant with the Department of Mineral Resources’ (DMR) 26 per cent black economic empowerment (BEE) ownership target – five years before the 2014 deadline. Mining Charter For the Mining Charter Scorecard, we conducted our own assessment as follows: Element 1 Ownership 2 3 4 5 Description Minimum target for effective HDSA ownership Procurement Procurement of capital goods and enterprise Procurement of services development Procurement of consumables Multinational suppliers’ contribution to the social fund Employment Diversification of Top management equity the workplace to Senior management reflect the country’s Middle management demographics Junior management to attain competitiveness Core and critical skills Human Development of requisite skills, including resource support for South African-based research development and development initiatives intended to develop solutions in exploration, mining, processing, technology efficiency (energy and water use in mining), beneficiation as well as environmental conservation and rehabilitation Mine Conduct ethnographic community community consultative and collaborative processes development to delineate community needs analysis 6 Sustainable Improvement of the industry’s development environmental management and growth Improvement of the industry’s mine health and safety performance 20 Weighting (%) 5 5 5 2 Performance 2011 2012 (%) (%) 26 39 41 30 • • • • 3 3 4 3 1 5 25 Targets 2012 2013 2014 (%) (%) (%) 26 30 48 37 • • • • 26 20 50 25 26 30 60 40 26 40 70 50 43 57 89 56 79 • • • • • • 43 54 59 80 90 • 0.50 • 30 • 30 • 40 • 40 • 30 0.50 35 35 40 40 35 0.50 40 40 40 40 40 21 • 16 • 4.5 5.0 4.0 15 LED projects • LED projects • Implementation accepted by accepted by of projects will communities communities serve to enhance and municiand municirelationships palities, and palities, and amongst projects projects being stakeholders leading being implemented to communities implemented owing patronage to projects. 12 100% • 100% • Annual progress compliant compliant achieved against approved EMPs. 12 100% • 100% • Annual progress compliant compliant achieved against commitments in the tripartite action plan on health and safety. 21 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 This year we improved our score against employment equity and skills development. We appointed a black female in an executive position to improve our top management performance, while our Adult Education Training (AET) programme continues to expand and deliver results as part of our Social and Labour Plan. During a recent site visit by the Mining Qualifications Authority (MQA), our AET programme received high praise and we are pleased that four learners successfully completed AET IEB level 4 in both numeracy and literacy for the first time in 2012. Consistent performance for the procurement of services element remains challenging. To improve our performance we embarked on a supplier management initiative whereby all suppliers are required to be BEE compliant. We hope to achieve a procurement of services score of 60% (2012: 48%) in the next financial year. Broad-based black economic empowerment scorecard Our progress against the Department of Trade and Industry’s (dti) Generic B-BBEE Scorecard is presented below. Unverified B-BBEE scorecard for 2012 Weighting Ownership 20 Management 10 Employment equity 15 Skills development 15 Affirmative procurement 20 Enterprise development 15 Socio-economic development 5 Broad-based BEE Score Score 17.00 6.75 10.32 12.00 16.00 10.57 5.00 77.64 Broad-based BEE Status Level 3 After the 2010 B-BBEE verification we realised that we had to improve our internal verification methodology. We therefore conducted transformation training and awareness sessions, as well as a BEE verification mapping process. We identified a number of gaps in our existing practices and therefore developed a data collation framework for verification purposes. NERA was subsequently appointed to externally verify our BEE credentials in 2013 for FY 2012. Our efforts proved successful as we managed to improve our score in a number of areas. Our scorecard is now a better reflection of our progress towards transformation. We did not seek external verification for our 2011 performance in 2012, however NERA will verify our 2012 performance in the second quarter of 2013. Social well-being “We remain committed to our goal of ‘Zero Harm’ and are pleased to report that we had zero fatalities over the past three years.” 22 23 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Occupational health and safety by integrating occupational health and safety aspects into our leadership development programme and our employee incentive schemes and wellness programmes. Maintaining our status as a “zero-harm” organisation through the use of effective health and safety management systems and practices remains a key priority for RBM. Our entire workforce is represented in formal joint management-worker health and safety committees, and detailed health and safety agreements have been signed with union representatives. We believe safety is everyone’s responsibility. We therefore continuously reinforce our behaviour-based safety culture Rates of Injury, Occupational Diseases, Lost Days, Absenteeism and Fatalities Fatalities Lost time injuries Medical treatment cases First aid cases (minor injuries) Occupational diseases All injury frequency rate (AIFR) Lost time injury frequency rate (LTIFR) Occupational disease frequency rate (ODFR) 2009 1 19 11 71 0 0.69 0.44 0 2010 0 7 18 78 0 0.50 0.14 0 2011 0 12 11 55 0 0.54 0.28 0 2012 0 11 8 67 0 0.44 0.26 0 2012 target (where applicable) 0 0 0.51 0 Safety Health This year we achieved our second-best safety record of all time. While we are proud of our accomplishment, we still had 11 lost time injuries and 67 minor injuries – figures on which we are determined to improve. RBM has a well-established employee wellness programme, and with KwaZulu-Natal suffering from high HIV/Aids and tuberculosis (TB) prevalence rates, voluntary counselling and testing (VCT) for HIV, TB and other chronic illnesses forms a major part of it. Our goal is for 90 per cent of employees to know their HIV status and 70 per cent their overall wellness status by the end of 2013. Our approach to safety is guided by the Chamber of Mines’ “Road to Zero Harm” campaign and Rio Tinto’s internal standards. We also comply with both the Occupational Health and Safety and the Mine Health and Safety Acts of South Africa. We identified various risk-reduction opportunities through a wide-reaching safety risk assessment conducted in 2011 and in 2012 focused on implementing these recommendations. In continuing efforts to improve our safety systems, we have developed several critical control monitoring plans (CCMPs), which allow us to assess the effectiveness of the various safety control systems used throughout our operations. We also improved our reporting and investigation of significant potential incidents (SPIs) to lower the number of near-injuries. To improve the efficacy of all our elected health and safety executive (HSE) members we have updated our training modules and will continue to monitor adherence to these new guidelines via internal and external audits and inspections. In 2013 we will continue to stress the importance of HSE representatives in the workplace and expand their responsibilities to include a wider range of health and safetyrelated issues. To achieve this goal, wellness examinations have been incorporated into the regular occupational health medical examinations conducted at our on-site health-care facility. VCT services are also offered to all employees visiting the facility. We hold regular VCT and wellness days to raise awareness and urge all employees to get tested. We focus on a variety of preventative measures to mitigate the risk of employees developing health-related problems. These include enforcing the use of personal protective equipment (PPE) to prevent injury and noise-induced hearing loss, conducting regular employee hearing tests, performing blood screening, offering inoculations or vaccinations for Hepatitis A and Hepatitis B, and making condoms readily available throughout our facilities. In 2012 we identified fatigue as a significant risk to the safety of our employees. During the year we developed a fatigue management programme which includes training and screening to minimise the impact of fatigue, especially in our transport team. We plan to implement the programme fully in 2013. Social well-being (continued) Employer of choice We aspire to be an employer of choice and attract, retain and develop creative and innovative employees. We recognise our employees as central to our organisation’s success and believe in providing inspirational leadership, clear direction, strong teamwork processes and a culture of performance underpinned by relevant and dynamic training programmes. We continually investigate and implement initiatives to improve employee performance, review processes and structure, attract and retain talent, and align our business function with our strategy. This year the number of employees grew by 3.25 per cent, while the average number of hours worked per employee decreased marginally by 2.1 per cent. During the year we reviewed some of our key business processes and structures and identified various cost-saving and efficiency-improvement opportunities. Implementing these proposed changes will continue in 2013. 24 Leadership development programme RBM’s leadership development programme (LDP) is a flagship programme that drives cultural transformation throughout the business. Championed by senior leadership, the programme’s goal is to: • increase and sustain employee participation and engagement; • improve interpersonal and team relationships; • improve communication; • improve safety; and • increase overall productivity. Established in 2009, the programme continues to deliver good results. We have seen a positive change in our employee engagement as well as our safety record. External contractors provide a large proportion of our labour requirement and this poses a significant challenge to our aspirations to improve the company’s culture. In response we have embarked on an initiative to partner with these companies and together develop a leadership framework in their respective organisations. In 2012 we conducted our first contractor engagement session. 25 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Employment numbers Number of employees (permanent and contract) Total hours worked Hours per employee 2009 2010 2011 2012 4 582 5 076 4 549 4 697 8 693 593 9 938 393 8 525 923 8 618 795 1 897 1 958 1 874 1 835 Leadership development programme activities Audience Activity Senior management Convene engagement forums with RBMs Established forum and held four meetings during the year. leadership to share LDP programme One session scheduled for 2013. successes and examine its business value and potential. Employees Establish a Leadership Connexions (LC) Completed the programme and presented LC training to a training programme, based on leadership total of 400 employees in 37 sessions. development principles. The programme connects individuals across the business to improve their team-working capabilities. Contractors Achievements and future plans Conduct Team Connexion (TC) sessions with our unskilled/ semi-skilled employees. Successfully piloted the programme and held a total of 103 sessions. This programme is set to reach a total of 130 employees. We will continue the roll out of the TC to the outstanding 27 teams in 2013. Conduct regular Organisational Culture Index (OCI) surveys. Eighty per cent of our employees participated in the 2012 OCI survey. The results were shared with all employees. It highlighted some opportunities for improvement. Going forward we will address key items raised by the OCI through our talent management processes and via the LC and TC sessions. We also plan to conduct the next OCI in September 2013. Conduct one-day leadership orientation sessions with all new employees. Training material finalised. Conducted a total of 20 LDP sessions: – Six one-day sessions – Eight adapted sessions for frontline employees – Six expanded two-day sessions for Shop Stewards In 2013 we plan to conduct three one-day sessions. Hold divisional feedback sessions to analyse the outcomes of the 360 degree internal assessment of senior leadership impact (SI) and LC programmes. Seven divisional feedback sessions completed. Our General manager will review and implement remedial actions based on the team assessment report. Hold debriefs with all individuals that took part in the 360 degree internal management impact (MI) and the lifestyles inventory (LSI) assessments, and discuss opportunities for personal development. Held LSI debrief with 72 individuals, and 13 MI debriefs. Going forward we will hold debrief sessions with the outstanding 84 delegates. Conduct contractor training. This is the five-day LDP specifically aimed at RBM contractors. Condense the programme and tailor the content to a two- to three-day course. Programme planning completed. In 2013 we plan to convene a contractor engagement forum; conduct a needs assessment; develop tailored proposals; pilot LDP with the leadership of our contractors; and role out the programme to all our contractors. Social well-being (continued) Remuneration and incentive schemes Part of our “employer of choice” strategy is to attract and retain key skills by remunerating our employees at wage levels above local industry standards. We also incentivise our employees by providing performance-linked bonuses and dividend pay-outs from the employee share participation scheme. Production bonus pay-outs 2011 2012 Number of employees Total amount paid Number of employees Total amount paid Q1 – – 1 146 3 316 858.86 Q2 1 175 4 053 365.77 0* 0.00 Quarter Q3 1 191 4 046 265.57 0* 0.00 Q4 1 199 3 339 574.57 0* 0.00 3 316 858.86 11 439 205.91 Total * Targets not met. Production bonus scheme Introduced in April 2011, our production bonus scheme is linked to both individual and company-wide targets. The scheme’s core criteria are safety, productivity, teamwork and cost management indicators, while factors such as absenteeism and unpaid leave are also factored in. Bonuses are not awarded to employees who fail to report an injury, are absent without leave or partake in industrial action. The scheme applies to all permanent bargaining unit employees employed at the date of payment. Payments are made quarterly in arrears and are limited to 8 per cent of retirement funding income. With more stringent targets in place this year a total of R3.3 million (2011: R11.4 million) was paid out in bonuses. Employee share participation scheme Our employee share participation scheme (ESPS) was established in 2009. Through the scheme, permanent employees who have been with us for more than six months collectively own 2 per cent of the business and are entitled to a share of its profits. All ESPS shares are held in a trust and dividends are paid out biannually to employees. Dividends are based on 0.67 per cent of RBM’s earnings before interest and tax (EBIT) and all employees receive the same amount. In 2012 the scheme paid out a total of R30.4 million (2011: R14.2 million) or R15 663 (2011: R8 135) per employee. Individuals remain beneficiaries of the scheme until the following dividend pay-out should their employment be discontinued due to death, retrenchment, disability or ill health. Where employment is terminated for other reasons (e.g. resignation, dismissal, etc.) all ESPS benefits are forfeited immediately. Dividends* paid to employees Year 2010 2010 2011 2011 2012 2012 Total Month April September March September March September * Dividends refer to after tax payment figures. 26 Number of employees 1 646 1 647 1 731 1 757 1 804 1 843 8 671 Amount (R) 2 366.67 2 365.67 4 776.97 5 340.24 5 968.24 8 577.11 Total amount paid (R million) 3.9 3.9 8.3 9.4 10.8 15.8 52.0 27 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Training and education South Africa’s chronic shortage of critical skills continues to influence our business. We have seen a significant reduction in the number of professionally qualified, experienced specialists and middle management employees. In our social and labour plan (SLP) we have identified “hard-to-fill-vacancies” and committed ourselves to provide training support and career development opportunities to all employees with the ability and desire to obtain these critical skills. In this regard the accompanying graph shows a significant increase in employment of semi-skilled employees across all age groups, a sign that we are making an investment for the future. We provide accredited training in engineering, mineral extraction, metallurgy and mineral processing, as well as Adult Basic Education and Training (ABET) Level 1 – 4 in collaboration with external skills development providers. These training programmes comply with the Skills Development Act and are fully accredited by the Mining Qualification Authority. Our partnership with NEPAD enables us to nominate employees with high potential to participate in the Tutu Leadership Development Programme. During the year one of our managers completed the programme. Training hours per employee Total hours per employee 2009 2010 2011 2012 64 051 80 749 101 826 177 712 2009 2010 2011 2012 4.5 38.6 10.4 36.1 Average hours of training per level Top management Senior management 17.6 55.0 27.3 51.9 Professionally qualified, experienced specialists and midmanagement 41.1 65.4 59.4 67.2 Skilled technical and academically qualified workers, junior management, supervisors, foremen, and superintendents 38.8 47.8 64.3 68.1 Semi-skilled and discretionary decision-making 25.3 29.4 40.6 82.3 Unskilled 32.8 42.4 51.8 75.0 Social well-being (continued) Speak-OUT Union representation (permanent employees) Employees can use our own grievance procedure or the Rio Tinto Speak-OUT system to anonymously report any fraud, unacceptable behaviour by employees, or human rights violations. No such employee-related incidents were reported during the year. More information on Speak-OUT is available on page 49. 2012 60.2% 2011 62.3% 2010 60.4% 2009 60.3% Union representation and labour unrest Union representation remained stable at around 60.2 per cent (2011: 62.3 per cent) throughout the year, with 71 per cent (2011: 67 per cent) of our 1 355 unionised employees represented by the National Union of Mineworkers. We regularly engage the National Union of Mineworkers, as well as the other unions, on matters related to our employees. We are pleased to report that we continue to have positive relationships with all the represented unions and for more than two years there has been no labour unrest. Union membership in 2012 Solidarity: 4 UASA: 209 NUM: 964 RBEU: 178 Labour unrest Year Number of strikes Date Duration Location 2009 1 9 July 1 day RBM head offices Recruitment An agreement was reached with NUM to ensure qualified candidates were hired as contractors 2010 1 27 August – 1 September 4 days RBM head offices Company conditions An agreement was reached at the CCMA when revised threeyear offer was accepted by NUM 2011 None 2012 None 28 Reason for unrest Response 29 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Diversity and equal opportunity We have set out specific human resource development targets in our social and labour plan (SLP). Notably, we aspire to have a 40 per cent female employee complement by 2013 as part our drive to increase the number of historically disadvantaged women in mining and exceed the goals set out by the South African Mining Charter. Employees by sex Male 2009 2010 2011 2012 1 522 1 582 1 598 1 975 205 247 281 363 1 727 1 829 1 879 2 338 Female Total Although still far from achieving our 40 per cent goal (2012: 15.5 per cent), we have seen average growth of 1 per cent per annum over the last four years. Employees by race African 2009 2010 2011 2012 1 207 1 279 1 311 1 673 29 33 38 48 148 164 172 211 Coloured Indian White 343 353 358 406 Total 1 727 1 829 1 879 2 338 Employees by age 2009 Under 30 2010 2011 2012 279 341 338 501 30 – 50 1 080 1 082 1 118 1 277 Over 50 368 406 423 560 1 727 1 829 1 879 2 338 Total The proportion of employees below 30 years of age continues to rise, while the number of employees aged between 30 and 50 has declined by 7.9 per cent over the past four years. Eight-five per cent (2011: 87.4 per cent) of our workforce is made up of skilled and semi-skilled employees. People living with disabilities are proportionally underrepresented at RBM, without any significant movement overall in this area. In 2011 0.2 per cent of the workforce included people living with disabilities, a reduction from 0.3 per cent in the previous two years. The proportion of foreign nationals working at RBM has remained unchanged for the last four years at 0.1 per cent of the total workforce. There has been no significant movement overall in our race demographics. We are on track in terms of the Mining Charter Scorecard, but with opportunities for improvement in terms of the DTI’s generic scorecard in terms of employment equity. Employees per level* 2009 2010 2011 2012 Top management 12 11 8 6 Senior management 25 24 31 41 Professionally qualified, experienced specialists and midmanagement 258 279 197 216 Skilled technical and academically qualified workers, junior management, supervisors, foremen, and superintendents 681 712 757 837 Semi-skilled and discretionary decision-making 751 803 886 1 150 Unskilled 0 0 0 0 Temporary employees 0 0 0 88 1 727 1 829 1 879 2 338 Total * Applies only to employees on our payroll and excludes contract labour. Social well-being (continued) 30 31 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Case study: Women in Mining Forum We are challenging the notion that “women don’t work in mines”, with an increase in female employees from 11.9 per cent in 2009 to 15 per cent in 2011. We are proud to have exceeded the Mining Charter’s target of 10 per cent by 2014, but we are aware that equity, especially in this context, requires special consideration of what kind of working conditions help women excel. Further, the employee body as a whole needs to develop an appreciation for the unique contribution women make in our industry. We have established a Women’s Forum, with women representing all levels and divisions within the company. The Women’s Forum creates a platform for raising women’s issues within the company and the sector, for devising strategies for promoting mining as a career option for women and providing opportunities for women in the sector. The first Women in Mining Workshop was held in October 2011, fittingly opened by our first female managing director, Elaine Dorward-King. Social well-being (continued) Communities RBM enjoys stable and mutually beneficial relationships with its host communities. Formal engagement is overseen by our host communities’ traditional councils, but our engagement extends further to include youth structures, job-seekers’ committees, women forums, and environmental and SMME forums. These relationships were enhanced when our host communities became shareholders in 2009. Managing community concerns Resettlements Resettlement is a major disruption and we work closely with host communities to ensure that households affected by our mining activities are not materially disadvantaged. We follow the International Finance Corporation and Rio Tinto resettlement guides, and all households affected by physical or economic displacement are eligible for compensation and resettlement assistance. Although no resettlements took place during 2012, we upgraded the houses of five households previously relocated in the Mbonambi community, Tisand area. Our planned mine expansion programme in Zulti South is expected to impact both the Dube and Mkhwanazi communities. A Resettlement Action Plan conducted in 2010 to 2012 revealed that the project might affect 135 ancestral burial sites, 35 living heritage sites, 79 homesteads, and total of 586 occupiers of fields for livelihood. 32 “Our host community engagement has improved over the past four decades. Our current engagement in preparation for mining in Zulti South, for example, is far more robust than original engagements in preparation for mining in Tisand.” 33 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Disputes RBM has a formal grievance and compensation procedure, which we communicate regularly to our communities, and any community member is able to submit a matter for consideration. Fairness is assured through the use of independent structures to lodge complaints. Our community complaints register tracks all community complaints, outcomes and compensation records. We handled 46 complaints in 2012, of which 43 were resolved, while three were still under investigation at year-end. Community investment Our community investment is guided by Rio Tinto’s stringent community engagement standards, and our community development plans (CDPs) and activities are based on independent community baseline studies and project-specific evaluations. We continue to channel our community investment into education, health, agriculture, and business development programmes within our communities. to apply our resources. In doing so we have developed a multi-pronged approach to improve the quality of education in our host communities. Our rural infrastructure development programme builds, renovates and upgrades schools and specialised classrooms such as science laboratories, computer rooms and libraries. During 2012 we built one new school building, two science laboratories, and eight multi-purpose classrooms and renovated two schools at a cost of R5.4 million. Beyond improving local educational facilities themselves, local students with the potential to excel are offered after-school tutoring to prepare them for tertiary studies, while our teacher development programme helps local teachers improve their tutoring skills. Twenty-one heads and managers of local schools also attained leadership development certificates. Breakdown of community spend We have also realised that we can improve the outcome of our internal staff-related programmes by engaging our host communities, and RBM safety, HIV/Aids and skills training now form part of some of our community-based programmes. Rm 2011 2012 Education 28.2 18.0 Health and HIV/Aids 6.3 4.8 Business development 1.2 3.7 Sport and recreation 1.3 1.2 Education Agriculture 1.1 5.5 – 8.6 12.7 9.4 8.9 10.1 59.8 61.3 We work in partnership with the KwaZulu-Natal Department of Education, traditional councils, NGOs and schools to assess local needs and determine how best Transport Other* Project management Total * This item refers to our collective spend on accommodation and environmental and cultural heritage projects within our local communities. Breakdown of community spend (Rm) Total community spend (Rm) 44.1 17.2 2012 61.3 Project management 45.3 14.5 Education 2011 59.8 12.5 Other* 6.0 2010 18.5 Health and HIV/Aids 18.2 70.0 2009 88.2 CSI Transport LED* Total Agriculture Business development Sports and recreation Social well-being (continued) Health and wellness Our community HIV/Aids and TB programme is now in its 14th year of operation. The awareness aspect of the programme is run by local women and empowers primary school learners to deal with HIV/Aids in an informed manner. It currently runs in 13 schools, with a further 23 schools scheduled to join the programme during the next financial year, reaching over 35 000 learners annually. Our community health and wellness support programme, conducted in partnership with local government and other stakeholders, now supports nine community clinics. Two new clinics were built and donated during the year, making treatment for HIV/Aids, TB, and chronic and communicable diseases more readily available to local community members. We have built three sports fields in Zulti South and use sports tournaments as a platform for promoting active lifestyles and healthy diet as essential components in maintaining good health. Local economic development and rural advancement (LED and RA) As required by law, a formal social and labour plan (SLP) has been drawn up to guide the ongoing local economic development (LED) activities. Financially we only consider projects listed in our SLP as LED. From a management perspective, however, these projects are no different from our other community investment work and therefore many LED projects have already been discussed elsewhere in the report. Further LED projects included the construction of a road linking Mbonambi with Richards Bay, the enrolling of 20 young adults in driver’s licence training, and improving the employability of 800 job-seekers through our work readiness initiative (WRI). Our two-year SMME training and mentorship programme is currently helping 11 small businesses improve their business and financial performance. In addition, we help rural subsistence farmers with food safety standard and agricultural training, and host a bimonthly food market where they can sell their produce. Product responsibility Product and service labelling Our products are stable, non-corrosive and carry low health risks. Material safety data sheets (MSDS) for our products are available on request and attached to all product shipments. Each MSDS provides the following information: Material safety data sheet information Included Comment The sourcing of components of the product or service No Not applicable Content, particularly with regard to substances that might produce an environmental or social impact Yes Safe use of the product or service Yes Disposal of the product and environmental/social impacts Yes Other No 34 No supplementary information needed 35 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Environmental stewardship “Respect for the environment is central to our approach to sustainable development. We conduct our business with a long-term integrated view on land stewardship. Our land use management plan incorporates a multi-stakeholder biodiversity strategy through which we aim to achieve ‘net positive impact’ (NPI) on biodiversity by mine closure.” 36 37 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 RBM’s success depends on our sensitivity to and ability to manage our impact. We minimise harm to the environment by designing, operating and closing all of our operations in an environmentally responsible manner. To this end we incorporated Rio Tinto’s ten environmental standards into our environmental management plan. These relate to land use, biodiversity, water, mine closure, non-mineral and mineral waste, air quality and hazardous substances. Biodiversity RBM mines in an area that is globally recognised for its biodiversity, with more than 4 000 hectares of the land in our care lying within ten kilometres of a nature reserve and world heritage site. The maintenance of environmental quality in areas where we operate and the rehabilitation of land affected by our operations are thus central to RBM’s social “licence to operate” and its continuing ability to obtain access to land and resources. We therefore proactively minimise the footprint of our mining activities through concurrent rehabilitation. In addition, we are investigating ways to protect and preserve the area's biodiversity for future generations. Through our biodiversity action plan we therefore aim to achieve net positive impact on biodiversity by mine closure. Impact on land held as at December 2012 Hectares Total land holdings 11 556 In use (current operational area) 4 141 Land affected by mining and production activities 4 141 Rehabilitated area 2 954 – Indigenous coastal dune forest – Commercial forestry Land returned to host communities Balance of land not yet affected 996 1 958 244 7 415 Mine rehabilitation The need for ecological restoration of land affected by economic development is universally recognised. RBM’s rehabilitation programme is based on land use and land cover prior to mining. We therefore aim to restore one-third of the land affected by our mining operation to indigenous vegetation typical of the region, while commercial forestry is re-established on the remainder of the land which is then gradually returned to local host communities as an economic asset through a partnership with the Department of Forestry. The forestry component is run in conjunction with the Department of Agriculture, Fisheries and Forestry (DAFF), and returns approximately 55 hectares in Kwambonambi and 25 hectares in Sokhulu of forested land to host communities annually. An RBM-sponsored skills transfer programme supports sustainable and continuing profitable land use. RBM’s rehabilitation programme is unique and kickstarts ecological processes that restore coastal dune vegetation typical of the region. Long-term independent studies conducted by the University of Pretoria show that regenerating areas are likely to regain the biodiversity of comparable undisturbed coastal dune forests within 70 years, whilst many forest-dwelling small mammals, birds and invertebrates can already be found in rehabilitated areas as young as 17 years. This international best-practice rehabilitation effort showcases our long-term commitment to ecological restoration and the power of its local science partnerships. Our programme has been the subject of over 30 postgraduate theses and resulted in over 35 scientific papers in peer-reviewed journals. Our more accessible 2012 booklet about the restoration programme continues to be in demand worldwide. RBM believes in engaging fully and frankly with its local partners and stakeholders. A May 2012 workshop shared our biodiversity action plan procedures and achievements with local stakeholders. Stakeholders’ concerns were aired and ideas regarding the eco-tourism potential of the area developed. A follow-up workshop is planned for 2014. Land disturbed and rehabilitated Hectares 2009 2010 2011 2012 Land disturbed 138.2 131.5 156.8 172.7 Existing vegetation 105.9 110.5 112.9 144.3 32.3 21.0 44.0 12.6 Rehabilitated area 147.2 150.5 159.8 131.1 Cumulative operational area at year-end 746.1 739.0 772.0 809.0 Rehabilitated land redisturbed Restoring indigenous coastal dune forests Following mining, the dunes are restacked to mimic the pre-mining topographic profile; topsoil is spread and sown with a cover crop that includes indigenous grass seeds and additional seeds of the naturally occurring pioneer species, Sweet-thorn (Acacia karroo). Thereafter, shade-netting is erected and this acts as a drift fence to prevent wind erosion. Within three years A. karroo has grown to form a dense shrubland that gradually thins as the plants grow and mature to form a woodland within 10 years. By 20 years, forest tree species have begun to replace these pioneer species and undergrowth begins to develop. By 30 years many of the A. karroo trees have died and patch dynamics take over as the woodland becomes more and more like coastal dune forest. 38 39 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Energy and greenhouse gas (GHG) emissions Mining and smelting require large amounts of energy. Our primary source of energy is electricity supplied by Eskom, which accounts for about 70% of our total CO2e GHG emission. This is followed by anthracite at 25 per cent, with sundry other sources making up the balance. In 2012 RBM used 16.8 million GJ (2011: 22.3 million GJ) of energy – a reduction of about 17 per cent on 2011. The reduction resulted from Smelter furnace and Slag Plants Aero Fall Mill shutdown due to refurbishment and maintenance respectively. cleaned and used for preheating and drying mineral ore in other plants. Other energy efficiency measures are being implemented and include staff energy awareness initiatives. Overall, we managed to improve our energy efficiency by 7.2 per cent per tonne of final product over the reporting period. Our greenhouse gas emissions are calculated following Eskom’s recommended conversion factor, while all other sources use conversion factors agreed upon between RBM and Rio Tinto. Reducing energy consumption is an ongoing challenge. Our smelter refurbishment programme continues to roll out. Excess carbon monoxide from the Smelter is captured, In 2012 RBM secured a 17 per cent reduction in CO2e emissions, in line with our reduced electricity usage. Our 1.82 CO2e per tonne of final product figure continues to be well within RBM and Rio Tinto’s target. We furthermore estimate that around 4 per cent of our emissions are either reabsorbed or off-set by rehabilitation work. Energy efficiency (GJ/tFP) GHG emission efficiency (tCO2e/tFP) 2012 9.74 2012 1.82 2011 10.42 2011 1.92 2010 10.83 2010 2.07 2009 9.82 2009 1.88 Target efficiency: 1.97 Target efficiency: 10.85 Greenhouse gas emissions (tCO2e) Sources of GHG emissions Our approach to managing GHGs: Other: 149 659.08 Anthracite (coal): 896 720.96 Energy reduction initiatives Electricity: 2 496 636.94 Climate change risk assessment Data management system for accurate data analysis Sustained management of GHGs Furnace rebuild to improve efficiency The numbers above represents an annual average of data analysed over a fouryear period (2009 – 2012). “Other” consists of carbide, diesel, electrodes, land cleared, paraffin and petrol. Revegetation of mined area as carbon sink Environmental stewardship (continued) Water Water is a vital resource for the communities in which we operate. It is also required at every stage of our operation from exploration, mining, processing, smelting and refining and drinking. Operating in an area that is classified as “water scarce”, the threat posed by climate change necessitates us strategically manage water security in and around our operations. We use three water sources: Lake Nhlabane, the uMfolozi River and Lake Nsese. The use of these water sources is based on permitted abstraction limits, reliability, cost and quality. RBM is committed to reducing fresh water abstraction and improving both water recycling and efficiency. We have a stringent and coherent water supply management plan in place to achieve these goals. Specifically, we manage the amount of water extracted from all available fresh water sources, the quality of water required, surplus storm water and groundwater as well as our discharge. We work closely with local stakeholders to manage our impact. The reduction seen in our total water usage/loss and fresh water extraction is largely due to the refurbishment work conducted on Furnace 1 of our smelter and the replacement of old infrastructure during the year. Our increased on-site water storage capacity has improved our water recycling capabilities and thereby improved our fresh water efficiency figure. Average fresh water consumed per tonne of final product (m3/tFP) Fresh water withdrawn per source (m3) 2012 9.10 2011 12.80 2010 13.29 2009 16.52 3 271 629.00 2012 11 374 345.60 1 622 263.00 13 128 339.00 2011 3 766 791.10 8 202 473.91 Total water consumed per operation (m3) 2012 26 644 513.31 2011 31 177 532.59 2010 31 253 742.40 2009 29 106 450.38 12 010 263.00 2010 5 234 234.90 8 505 195.00 10 406 067.00 2009 8 863 420.00 7 803 057.56 uMfolozi River Lake Nhlabane Lake Nsese The uMfolozi River is a preferred water source for the mining operations and it is a seasonal source hence the mining operations are also supplied from Lake Nhlabane. Lake Nhlabane is the preferred water source for our smelting and processing operations. However, the lake is an important local ecosystem and RBM carefully alternate between water sources to maintain supply without damaging the lake’s ecology. Lake Nsese (also known as Nseleni River or Mposa) water is supplied by Mhlathuze Water Board and serves as backup to cover shortfalls in other sources. It is also RBMs least preferred source as it is a communal source. 40 41 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Reusing and recycling water A significant portion of the water used in our smelting and processing operations is recycled and reused at the mining operations. Some of the process water including rainwater and run-off from our smelting and processing facilities is captured and pumped to the water treatment plant for treatment and reuse up to five times per plant. We capture and recycle approximately 7 million cubic metres of water every year. 6 888 578.00 2011 7 338 392.58 2010 5 504 728.50 2009 5 695 174.82 RBM has approximately 75 water quality sampling points covering all areas of its operations. Sampling is continuously monitored to maintain accuracy and relevance. Sustainability studies for the uMfolozi River and Lake Nhlabane have been conducted. The uMfolozi River study indicated that we could safely increase extraction during favourable conditions when the river level exceeds 1.8 metres above sea level. We therefore upgraded our uMfolozi pumping station during the year to capitalise on these sporadic opportunities. Plans for 2013 include improving our storm and processwater capturing, increasing our water treatment plant capacity, addressing the water efficiency of tails stacking operations at the mining plants and recommissioning the ageing Nhlabane study next year to inform and update our management approach. Smelting and processing water reused in the mining operation (m3) 2012 Water quality monitoring and resource management Average water level of water sources (meters above sea level) 0.95* 2.27 2.18 1.78 3.55 2010 2009 2012 uMfolozi River level 2012 2011 3.06 2.72 2.74 Lake Nhlabane level 2011 2010 2009 * During 2012 uMfolozi Lake levels were low and no pumping from this source took place. During this time RBM upgraded the pump station at the river. The main water source during this period was Lake Nhlabane. Environmental stewardship (continued) Air quality and emissions Accurate air quality monitoring and assessment is essential for effective air quality management. The main air emissions from our operations are particulates (fine and course dust). Sulphur dioxide (SO2), Nitrogen Oxides (NO2) and volatile organic compounds (VOCs) are emitted in limited quantities. Air quality monitoring Our approach to managing air quality emissions is governed by recommended best practice prescribed by Rio Tinto’s environmental standards and South Africa’s national legislation. Ambient air quality monitoring enables us to estimate and manage potential impacts to the surrounding areas. While we have a well-established established dust fallout monitoring and control programme in place, we have recognised the need to expand on our ambient air emission programme and therefore will be installing one permanent and one mobile ambient air quality station in 2013. Point source monitoring allows for the accurate measuring of emissions generated by individual stacks. Frequent tests show that our stack emissions and air cleaning equipment availability are within statutory limits. However, to improve our monitoring, reduce our emissions and meet expected future compliance requirements, our current annual isokinetic sampling will be augmented by a system capable of continuously monitoring emissions. Ambient air emissions by type (tonnes) 748.58 273.10 602.00 1 192.55 297.98 561.00 1 182.00 42 Our main focus in recent years has been reducing the financial and environmental cost of mineral waste and increasing the recovery of previously lost minerals. Our tailings treatment plant (TTP) extracts residual minerals from tailings. Since the start of its operations in March 2011 the plant has treated 3.3 mega-tonnes of tailings. All minerals separation plant (MSP) tailings now go straight to the TTP, and we expect to process an estimated 10.5 million tonnes of stockpiled historical tailings over the next ten years. Research indicates that our Smelter clarifier waste contains a substantial amount of recoverable mineral product. Various options to recover this are being evaluated. We hope thereby to increase our overall extraction efficiency and eliminate the need for the current smelter waste disposal site. The National Nuclear Regulator (NNR) has very strict standards according to which any radioactive waste, even if it is minor, must be maintained, and strictly licenses and monitors any mining operation that has traces of radioactivity. The NNR regulates all NORM-related activities and RBM adheres to its standards. We also possess a Certificate of Registration issued by the NNR in this regard. 1 248.00 2009 Mineral Waste The mineral-rich dunes we mine contain naturally occurring radioactive materials (NORM), or radio-nuclides. These naturally occurring radio-nuclides are carried through our mining and beneficiation processes. 355.37 2010 Our operation inevitably generates waste. We categorise our waste, which is subject to comprehensive recording and tracking, as mineral or non-mineral. We are among the first companies in the mining sector to have registered with the government’s South African Waste Information System (SAWIS) industry waste management database. Mineral waste radiation 737.70 1 206.75 2011 Waste management Our mineral waste is stockpiled in controlled areas within the mining lease. 353.61 2012 A review of plant wide total emissions is envisaged in 2013. This review will focus on the efficiency and availability of air quality abatement equipment such as baghouse, scrubber and cyclone systems. The aim is to benchmark our current technology against the latest technology in order identify possible further improvement areas. Sulphure Dioxide (SO2) Nitrogen Dioxide (NO2) Dust (PM10) 43 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Accordingly, the mineral waste or tailings from our mineral separation plant and roaster plant are stockpiled in a licensed and restricted area on the Tisand lease area, also known as Stockpile H. The increase in hazardous waste to 644.85 tonnes (2011: 515.3 tonnes) is attributable to increased vehicle fleet and maintenance activities. Recycling non-mineral waste These tailings, which were historically stockpiled are now being re-processed in Tailings Treatment Plant, which started in 2011 when we commissioned our TTP. Following reprocessing, the reprocessed mineral tailings are returned to the licensed stockpile area. Alternative ways of managing the tailings are being investigated to mitigate the impact these tailings might have post mine closure. Non-mineral waste Non-mineral waste is divided into hazardous and nonhazardous. Hazardous waste is handled by registered hazardous waste service providers who provide RBM with certificates of safe disposal. Waste minimisation starts with waste segregation. Five major waste streams were identified at RBM, and we have initiated an in-house recycling programme. This strategy has already improved operational control and helped prevent the mixing of hazardous and non-hazardous waste. Scrap metal is currently collected and sold. To ensure compliance against the requirement of the NEMA: Waste Act, 59 of 2008, RBM applied for a waste licence for its salvage yard operations. The licence is expected in Q1 of 2013. Improving our efforts towards the recycling of non-mineral waste will remain a primary key focus area for 2013. Mineral tailings and non-mineral waste 2012 2011 (metric tonnes) 2009 2010 Minerals separation plant 966 535.00 654 030.56 974 553.48 907 943.33 Mineral Roaster plant 222 442.00 285 378.00 334 651.00 273 495.00 Mineral Smelter clarifier 28 347.00 27 914.00 28 846.00 24 226.00 Mineral Historical tailings (fed to TTP)* – – (415 034.47) (992 060.51) Mineral Tailings from MSP (fed to TTP)* – – (730 654.01) (916 065.16) Mineral Tailings treatment plant* – – 828 261.56 1 540 697.53 Mineral Other** Type Source of tailings Mineral Total mineral waste 12 058.00 16 177.00 17 702.00 13 881.00 1 231 391.00 985 509.56 1 040 336.56 854 129.19 26.71 26.00 35.00 27.00 Non-mineral Highly hazardous waste *** Non-mineral Low hazardous waste*** * 395.21+ 255.45+ 480.30 617.85 Non-mineral Non-hazardous waste*** ** 1 540.80 1 423.00 1 465.53 1 417.98 1 962.72 1 674.45 1 980.83 2 062.83 Total non-mineral waste * he TTP (tailings treatment plant) was commissioned in March 2011, since when both stockpiled and currently arising tailings from the MSP are fed into it for further T mineral extraction. ** Other mineral waste consists of baghouse dust from the roaster plant. *** Highly-hazardous waste consists of tetrabromoethane-contaminated waste, fluorescent tubes and clinic waste. *** * Low-hazardous waste consists of rubber-based waste, asbestos, paint and hydrocarbon-contaminated waste, sewerage sludge, and grease and oil drums. *** **Non-hazardous waste includes general municipal waste and salvageable waste such as scrap metal, non-compressible waste such as wood and building rubble. + We restated the low hazardous waste values for 2009 and 2010 as the values in our 2011 report were incorrect. Environmental stewardship (continued) Distribution network Most of our product is exported and travels the 27 kilometres to the Richards Bay harbour by rail. The combination of rail and the harbour’s multipurpose, bulk handling plant minimises the environmental impact associated with road transport and provides a cost-effective way to distribute millions of tonnes of product worldwide. Our fully computerised 26-kilometre-long on-site conveyor belt network also has negligible environmental cost. Radiological impact study Measurements of external radiological dose rate at a number of random locations around operational areas and in town indicate that the external dose to members of the public exceeds 0.25 mSv.a-1 in most locations tested. Occupational dose values in the same area are all lower than 1 mSv.a-1 and the area may be classified as uncontrolled in terms of worker exposure. A human behavioural and impact analysis revealed that humans in the vicinity of proposed deposition and RBM’s greater operational areas will not be exposed (individually or combined through ingestion and external exposure routes) to a radiological dosage that exceeds the maximum recommended dose criteria used for the assessment. 44 45 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 46 Governance 47 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 RBM board of directors Non-executive Executive Rio Tinto Blue Horizon RBM JF Turgeon (chairman) B Mthethwa EJ Dorward-King JR Olsen EM Dipico KC Harper* JB Magwaza MLD Marole RBM board committees Audit Social and ethics Marketing Technical review Directors EJ Dorward-King (MD) EJ Dorward-King (MD) EM Dipico JB Magwaza JB Magwaza JR Olsen (chair) JR Olsen JF Turgeon KC Harper KC Harper (chair) MLD Marole (chair) – Other members Chief financial officer Chief financial officer Didier Arseguel (Chair) Internal audit manager Internal audit manager Jared Osborne Legal and admin services manager Legal and admin services manager Euan Harvey General manager: Corporate and community relations Ward Selby Finance manager General manager: Human resource Tony Eltringham Auditor (external) General manager: Technical Martin Meyer Sibongile Mthembu Johan Jacobs (Secretary) * Ms KC Harper took over Mr CM Bateman’s responsibilities after he stepped down as RBM director and transferred elsewhere within Rio Tinto. RBM consists of two operating companies, Richards Bay Mining Proprietary Limited and Richards Bay Titanium Proprietary Limited. The two companies’ common shareholders have appointed one board of directors to oversee both companies’ governance and business operations. RTIT is therefore mandated to execute RBM’s approved budget and act upon all matters, as specified in the agreement, which pertain to RBM’s ordinary course of business. RTIT has delegated certain obligations under the agreement to the managing director and to the chief financial officer of RBM. RBM’s shareholders entered into an agreement on 11 December 2008, which prescribes how the shareholders will manage their governance responsibilities over the two operating companies. In terms of the agreement Rio Tinto Iron and Titanium Limited (RTIT) is responsible for running RBM’s operations on a day-to-day basis. The board has applied its mind to RBM’s material issues, risks and opportunities. The board’s efficacy in mapping out a suitable strategic response and overseeing its implementation is evident throughout this sustainability report. Governance (continued) RBM’s board of directors The departure of BHP Billiton as a shareholder in September 2012 necessitated a restructure of RBM’s board of directors. The four BHP Billiton directors stepped down, reducing RBM’s board from 12 to eight. Since September four non-executive representatives from Rio Tinto, three from Blue Horizon and RBM’s executive managing director now make up RBM’s board of directors. Rio Tinto is charged with appointing our chairman of the Board. No independent directors serve on the board. Although RBM’s board has shrunk, the business is benefiting from greater access to Rio Tinto’s technical expertise, support and business networks as a world leader in the mining and smelting industry. The smaller board has enhanced our leadership’s efficacy and focus on our material issues, risks and opportunities, and strategic planning. The board meets on a quarterly basis and is supported by a number of standing committees established to advise and assist the board in fulfilling their oversight responsibilities. RBM board committees RBM has four board committees, the latest of which is the social and ethics committee established in 2012 as required by South Africa’s Companies Act of 2008. No changes were made to the number or structure of the board committees as a result of the change of shareholding. The Rio Tinto directors filled all committee vacancies caused by the departure of BHP Billiton. Rio Tinto is also charged with appointing all committee chairmen, while the board elects all other committee members. Audit committee The audit committee meets at least twice a year and assists the board in fulfilling its oversight responsibilities with regards to RBM’s financial reporting process, system of internal control, audit process, and compliance monitoring against relevant laws and regulations. The audit committee abides by its code of conduct as prescribed by 48 the RBM board audit committee charter. RBM’s company Audit Forum supports the committee in executing its mandate. The committee consists of four directors – two appointed by Rio Tinto, one by Blue Horizon, and RBM’s managing Director, plus other persons as decided by the board. Social and ethics committee Established during the period under review, RBM’s social and ethics committee is responsible for overseeing RBM’s social and economic development programmes, corporate citizenship, human rights standards, anti-corruption measures, environmental concerns, health and public safety, product stewardship, and labour and employment practices. The committee meets at least twice a year and consists of four directors – two appointed by Rio Tinto, one by Blue Horizon, and RBM’s managing director, plus other persons as decided by the board. Marketing committee The marketing committee meets quarterly to discuss RBM’s marketing strategy, the mandate of RBM’s marketing agent in relation to annual price negotiations and other material marketing decisions, and make recommendations to the board. Rio Tinto Iron and Titanium (RTIT) has been appointed marketing agent to sell RBM’s products under the terms of a sales agency agreement. The committee comprises three members – two appointed by Rio Tinto and one by Blue Horizon. Technical review committee The technical review committee discusses and exchanges ideas in relation to technical and operating issues which may arise. The committee acts in an advisory capacity to the board regarding technical and operating matters. The committee comprises ten members who are generally not members of the board of directors but have appropriate technical experience. The committee meets twice a year. 49 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 Board-level concerns Guiding policies and processes RBM subscribes to the following Rio Tinto Standards on business integrity and compliance: The way we work www.riotinto.com/library/3608_policies.asp Business integrity (anti-corruption) standard compliance.riotinto.org/anticorruption.asp Business integrity (conflicts of interest) standard compliance.riotinto.org/coi.asp Anti-bribery due diligence standard compliance.riotinto.org/res_agentvet.asp The standards are communicated to the business, together with any guidance and support that may be necessary. RBM also offers training on the respective standard to both employees and contractors. RBM vendors and contractors are expected to uphold the governance principles prescribed by these standards. Risk management RBM is committed to managing risk in a proactive and effective manner. This requires quality risk analysis to inform management decisions at all levels within the organisation. Regulatory compliance The Audit Forum also oversees RBM’s business compliance programme. The forum reports to the audit committee on any significant matters related to compliance, risk management, internal control environment, insurance risk management and information systems. RBM’s Legal and Administrative Services department continually monitors RBM’s legislative and regulatory environment. The department advises all business divisions on relevant new and potential regulatory amendments that might materially impact RBM. The department forms part of RBM’s financial division, but also reports to RBM’s Audit Forum. In specialised areas, external advisers and specialists are consulted to assist with compliance concerns and the implementation of new legislation. Speak-OUT In line with our guiding policies, all employees and contractors have access to Rio Tinto’s confidential and independent Speak-OUT service. Speak-OUT can be used to report any concerns, issues or ideas individuals might have. The facility is widely advertised and actively used. Speak-OUTs are investigated internally and reported to our human resources general manager for action. Summary reports are submitted to RBM’s audit committee for review. To support this commitment, risk analysis is applied across the business following the principles set out in RBM’s Risk Standard. Our board of directors is responsible for the risk management process. The audit committee has laid down our risk management policy and ensures ongoing compliance. Speak-OUT reports typically involve safety concerns, criminal conduct, potential efficiency improvements and community issues, along with cases of wrongful termination, discrimination, harassment, violence and substance abuse. Our Audit Forum oversees compliance during the execution of our risk management programme and monitors the progress made with regards to all close-out actions identified in RBM’s compliance and strategic risk registers. The forum is also charged with compiling regular high-level risk reports for the audit committee. Our internal control committee reviews all reported instances of theft or fraud. The committee meets monthly and reports to RBM’s Audit Forum. Fraud and theft Appendices APPENDIX 1: ICMM Principles Index International Council on Mining and Metals (ICMM) Born out of the Global Mining Initiative, the ICMM was established in 2001 to improve sustainable development performance in the mining and metals industry. Rio Tinto is a founding member of the ICMM and as a subsidiary we are committed to ICMM’s Sustainable Development Framework. Interested readers can use our ICMM Ten Principles Index below to find out where in this report we reported against each of the ten ICMM principles. In this report we strive to provide a holistic and integrated representation of our efforts to drive mining forward in a sustainable matter. While we have various internal audit structures in place to ensure that our data is accurate, we have yet to seek external verification for most of our sustainability figures. Currently only those indicators legally required by law are externally assured, such as our B-BBEE Scorecard. Ten Principles Index Principle 50 Description Page reference/direct answer Principle 1 Implement and maintain ethical business practices and sound systems of corporate governance. Governance Principle 2 Integrate sustainable development considerations within the corporate decision-making process. Strategic intent Principle 3 Uphold fundamental human rights and respect cultures, customs and values in dealings with employees and others who are affected by our activities. Social well-being, Governance Principle 4 Implement risk management strategies based on valid data and sound science. Strategic intent Principle 5 Seek continual improvement of our health and safety performance. Social well-being Principle 6 Seek continual improvement of our environmental performance. Environmental stewardship Principle 7 Contribute to conservation of biodiversity and integrated approaches to land use planning. Environmental stewardship Principle 8 Facilitate and encourage responsible product design, use, reuse, recycling and disposal of our products. Social well-being, Environmental stewardship Principle 9 Contribute to the social, economic and institutional development of the communities in which we operate. Economic prosperity Principle 10 Implement effective and transparent engagement, communication and independently verified reporting arrangements with our stakeholders. About this report 51 RICHARDS BAY MINERALS SUSTAINABLE DEVELOPMENT REPORT 2012 APPENDIX 2: GRI CONTENT INDEX Global reporting initiative (GRI) We continue to follow the GRI G3.1 guidelines, and more specifically the Mining and Metals Sector Supplement (MMSS), in preparing this sustainable development report. Our GRI Content Index below will direct readers to the applicable sections where we reported on the various GRI indicators. Our GRI content index Profile Disclosure Description Page reference/direct answer STANDARD DISCLOSURES PART I: Profile Disclosures 1. Strategy and Analysis 1.1 Statement from the most senior decision-maker of the organisation. MD’s report 2. Organisational Profile 2.1 Name of the organisation. Front cover 2.2 Primary brands, products and/or services. Company overview – Essential products 2.3 Operational structure of the organisation, including main divisions, operating companies, subsidiaries, and joint ventures. Company overview – Ownership and structure 2.4 Location of organisation’s headquarters. Company overview – Geographic location 2.5 Number of countries where the organisation operates, and names of countries with either major operations or that are specifically relevant to the sustainability issues covered in the report. Company overview – Geographic location 2.6 Nature of ownership and legal form. Company overview – Ownership and structure 2.7 Markets served (including geographic breakdown, sectors served and types of customers/beneficiaries). Company overview – Market dominance 2.8 Scale of the reporting organisation. RBM Highlights and recognition, Company overview, Social well-being – Employer of choice 2.9 Significant changes during the reporting period regarding size, structure or ownership. About this report, MD’s report 2.10 Awards received in the reporting period. RBM Highlights and recognition 3. Report Parameters 3.1 Reporting period (e.g. fiscal/calendar year) for information provided. Calendar year 3.2 Date of most recent previous report (if any). 2011 3.3 Reporting cycle (annual, biennial, etc.) Annual 3.4 Contact point for questions. About this report 3.5 Process for defining report content. About this report 3.6 Boundary of the report (e.g. countries, divisions, subsidiaries, leased facilities, joint ventures, suppliers). See GRI Boundary Protocol for further guidance. About this report 3.7 State any specific limitations on the scope or boundary of the report (see completeness principle for explanation of scope). About this report 3.8 About this report Basis for reporting on joint ventures, subsidiaries, leased facilities, outsourced operations and other entities that can significantly affect comparability from period to period and/or between organisations. 3.10 Explanation of the effect of any restatements of information provided in earlier reports, and the reasons for such restatement. Minor restatement noted and explained where applicable 3.11 Significant changes from previous reporting periods in the scope, boundary, or measurement methods applied in the report. No such changes we made 3.12 Table identifying the location of the Standard Disclosures in the report. GRI index Profile Disclosure Description Page reference/direct answer 4. Governance, Commitments and Engagement 4.1 Governance structure of the organisation, including committees under the highest Governance report governance body responsible for specific tasks, such as setting strategy or organisational oversight. 4.2 Indicate whether the chair of the highest governance body is also an executive officer. Governance report 4.3 For organisations that have a unitary board structure, state the number and gender of members of the highest governance body that are independent and/or non-executive members. Company overview – Board of directors, Governance 4.4 Mechanisms for shareholders and employees to provide recommendations or direction to the highest governance body. Our board of directors consists of Rio Tinto and other shareholder representatives. Employees report via management and various committees supporting the executive team 4.14 List of stakeholder groups engaged by the organisation. Strategic intent – Stakeholder engagement 4.15 Basis for identification and selection of stakeholders with whom to engage. Not reported STANDARD DISCLOSURES PART III: Performance Indicators Economic Economic performance EC2 Financial implications and other risks and opportunities for the organisation’s activities due to climate change. Strategic intent, Environmental stewardship EC4 Significant financial assistance received from government. We did not receive any financial assistance Market presence EC6 Policy, practices and proportion of spending on locally-based suppliers at significant locations of operation. Economic prosperity – Local supplier spend EC7 Procedures for local hiring and proportion of senior management and workforce hired from the local community at significant locations of operation. Economic prosperity – Broad-based economic empowerment scorecards Indirect economic impacts EC8 Development and impact of infrastructure investments and services provided primarily for public benefit through commercial, in-kind or pro bono engagement. Social well-being – Communities EC9 Understanding and describing significant indirect economic impacts, including the Economic prosperity extent of impacts. Environmental Materials EN1 Materials used by weight or volume. Company overview – Production process EN2 Percentage of materials used that are recycled input materials. Environmental stewardship – Water EN3 Direct energy consumption by primary energy source. Environmental stewardship – Energy and greenhouse gas emissions EN4 Indirect energy consumption by primary source. Environmental stewardship – Energy and greenhouse gas emissions EN7 Initiatives to reduce indirect energy consumption and reductions achieved. Environmental stewardship – Energy and greenhouse gas emissions EN8 Total water withdrawal by source. Environmental stewardship – Water EN9 Water sources significantly affected by withdrawal of water. Environmental stewardship – Water EN10 Percentage and total volume of water recycled and reused. Environmental stewardship – Water EN11 Location and size of land owned, leased, managed, in or adjacent to, protected areas and areas of high biodiversity value outside protected areas. Environmental stewardship – Biodiversity EN12 Description of significant impacts of activities, products, and services on biodiversity in protected areas and areas of high biodiversity value outside protected areas. Environmental stewardship – Biodiversity Energy Water Biodiversity 52 Profile Disclosure Description Page reference/direct answer MM1 Amount of land (owned or leased, and managed for production activities or extractive use) disturbed or rehabilitated. Environmental stewardship – Biodiversity EN13 Habitats protected or restored. Environmental stewardship – Biodiversity EN14 Strategies, current actions, and future plans for managing impacts on biodiversity. Environmental stewardship – Biodiversity Emissions, effluents and waste EN16 Total direct and indirect greenhouse gas emissions by weight. Environmental stewardship – Energy and greenhouse gas emissions EN17 Other relevant indirect greenhouse gas emissions by weight. Environmental stewardship – Energy and greenhouse gas emissions EN18 Initiatives to reduce greenhouse gas emissions and reductions achieved. Environmental stewardship – Energy and greenhouse gas emissions EN20 NOx, SOx, and other significant air emissions by type and weight. Environmental stewardship – Air quality and emissions EN22 Total weight of waste by type and disposal method. Environmental stewardship – Waste management MM3 Total amounts of overburden, rock, tailings and sludges and their associated risks. Company overview – Production process, Environmental stewardship – Waste management Social: Labour Practices and Decent Work Employment LA1 Total workforce by employment type, employment contract and region, broken down by gender. Social well-being – Diversity and equal opportunity Labour/management relations LA4 Percentage of employees covered by collective bargaining agreements. Social well-being – Employer of choice MM4 Number of strikes and lockouts exceeding one week’s duration, by country. Social well-being – Employer of choice Occupational health and safety LA6 Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programmes. Social well-being – Occupational health and safety LA7 Rates of injury, occupational diseases, lost days, and absenteeism, and number of work-related fatalities by region and by gender. Social well-being – Occupational health and safety Training and education LA10 Average hours of training per year per employee by gender and by employee category. Social well-being – Training and education Social: Society Local Communities MM6 Number and description of significant disputes relating to land use, customary rights of local communities and indigenous peoples. Social well-being – Communities MM7 The extent to which grievance mechanisms were used to resolve disputes relating Social well-being – Communities to land use, customary rights of local communities and indigenous peoples, and the outcomes. SO9 Operations with significant potential or actual negative impacts on local communities. Social well-being – Communities SO10 Prevention and mitigation measures implemented in operations with significant potential or actual negative impacts on local communities. Social well-being – Communities Resettlement MM9 Sites where resettlements took place, the number of households resettled in each Social well-being – Communities and how their livelihoods were affected in the process. Social: Product responsibility Product and service labelling PR3 Type of product and service information required by procedures, and percentage of significant products and services subject to such information requirements. Trialogue | GroundPepper Social well-being – Product responsibility Richards Bay Minerals Communications Department Richards Bay Minerals PO Box 401, Richards Bay, 3900 South Africa Tel: +27 35 901 3111 Fax: +27 35 901 3442 E-mail: communication@rbm.co.za www.rbm.co.za