B.B.S. @ccess www.bbs.com.sg 1 BBSA_Profile_0907 a technological solutions partner B.B.S. @ccess Content Page 1. The BBS Proposition 3 2. BBS Group Structure 4 3. BBS Global Presence 5 4. BBS Access Company Overview 6 5. Awards and Achievements 7 6. Products & Services - Wireless Local Loop 8 - Power Utility 9 - PABX 10 7. Research and Development 11 8. Manufacturing Management 12 9. Supports and Services 13 14 11. Our People 15 12. BBS Contacts 16 BBSA_Profile_0907 BBS Access Company Profile 10. Our Partners and Customers 2 The BBS Proposition By creating a network of technology-providers, BBS presents manufacturers, system-integrators and serviceproviders with the latest technology, while offering them supplier and customer insight on market-needs and wants that affect each investor’s research and development efforts in the relevant technology of tomorrow. BBS has one of the most diverse cultural networks in the region, with dedicated human resources in all major cities across Asia, India, and the Middle East. It is here, at BBS, where the best meet to synergise. Investors Service Providers BBS, wher e the be st m eet to s ynergise System Integrators BBSA_Profile_0907 BBS Access Company Profile Manufacturers 3 BBS Group Structure BBS Group of Companies B.B.S. @ccess B.B.S. Electronics DigiByte Technologies Anti Explosion Systems BBSA_Profile_0907 BBS Access Company Profile B.B.S. Holdings 4 BBS Global Presence Middle East Krgyzstan e China India Thailand Philippines Malaysia Australia Head Office in Operates Singapore out of 9 countries 15 BBS Access Company Profile Singapore (Head office) Australia Melbourne China Shanghai India Bangalore Mumbai New Delhi Hydarabad Pune Malaysia Penang Philippines Manila Middle East Solymanieh Shiraz Tehran Thailand Bangkok BBSA_Profile_0907 Regional Offices 5 B.B.S. @ccess Company Overview BBS Access Pte Ltd was incorporated in Singapore in the year 1999. Since its inception, the company has won a number of awards and recognitions, the e50.startup, Enterprise 50, Singapore SME 500 and ISO 9001:2000. BBS Access has built a proud tradition of innovation and has been a major player in providing infrastructure equipment (WLL), communication systems (PABX) and smart metering for utilities. Our business activities include design, development, assembly, marketing, sale, support and servicing of telecommunication & utility measurement solutions. As a substantial portion of our business has a technology focus, we are committed to making strategic investments in research and development. Complying with the latest manufacturing planning, scheduling and control system, we are capable of manufacturing high quality and reliable products that meet and exceed customer expectations. Backed by a strong and progressive team, comprising engineers and other professional staff, we are able to provide high-performance, cost-effective solutions and services that help our customers and partners to achieve their business goals and add value to their BBSA_Profile_0907 BBS Access Company Profile business. 6 B.B.S. @ccess Awards & Achievements Thanks to our customers’ continued support and our dedicated team effort, BBS Access is recognised and awarded with: Year Research and Development Assistance Scheme Grant National Science & Technology Board 1999 e50.startup Award - No. 2 Accenture 2003 Singapore SME 500 Ranking Most Promising SME - No. 2 DP Information Network 2003/2004 Pioneer Status EDB Singapore 2004 Enterprise 50 - No. 12 Accenture 2004 Enterprise 50 - No. 3 Accenture 2005 ISO 9001:2000 PSB Certification 2005 BBSA_Profile_0907 BBS Access Company Profile Awarded or Ranked by 7 B.B.S. @ccess Products & Services Wireless Local Loop Wireless Access BBS Access delivers complete, cost-effective, next generation Wireless Local Loop (WLL) communication infrastructure and services to telecommunications service-providers. More than 200,000 lines of DECLoop™ WLL solution have been deployed in different environments, including highly populated suburbs, cities as well as remote areas and villages. DECLoop™ solution is the most suitable and most cost-effective means of providing access for voice and Internet services to users in developing countries. Network Planning DECSim™ is intended for use by professional network designers and is employed to develop initial designs of large fixed radio networks, verify or optimize existing networks, plan expansions of existing networks and analyze potential problems with installed networks. With a user-friendly GUI, this fully-featured planning tool provides point-and-click functionality for equipment placement, traffic analysis, RF analysis, GoS analysis The tool provides the network operator with a virtual environment where the end-to-end performance of DECLoop™ Voice and Data services can be predicted for a BBSA_Profile_0907 BBS Access Company Profile and simulation of uplink and downlink traffic. given network-configuration under specified traffic mix and load scenarios. 8 B.B.S. @ccess Products & Services Power Utility Power Utility With the advent of Automated Meter Reading (AMR), As a result of our achievement in the quantum growth of BBS Access has quickly established itself as the market- the Digital Energy Meter & AMR world market, BBS Access leader in supplying its customers with the latest cost- is now emerging as a leading market player and solutions- effective solutions in RF-based Walk-by & Drive-by AMR provider of our state-of-the art wireless Metator™ AMR technology, as well as fully-automated end-to-end PLC- solution to the power and infrastructure sector industries based AMR solutions. Metator™ for Walk-by & Drive-by in Asia & Africa and with a strategic advance in the AMR applications includes Single-Phase and Three-Phase worldwide power utility markets. meters, equipped with RF Modems as well as RF Hand Held Units (HHU) for remote management and control of the meters. metator RF-Enabled Meter RF-Enabled Meter Local site office BBS Access Company Profile BBSA_Profile_0907 RF-Enabled Meter RF-Enabled Meter Central Office 9 B.B.S. @ccess Products & Services PABX IPS™ IPS™ is a telephone system designed for use at home, as well as small office and home office (SOHO). This simple-touse, quick-to-install, easy-to-configure solution offers the features of a high-end PABX system in a small body. Home and small business users can build telephone systems with up to 4 telephone lines and 16 extensions to Analog telephone devices, fax machines, modems and computers for Internet connectivity. Plexus™ The Plexus™ PABX platform is a cost-effective communications solution for any business user. The expandable system can be configured to meet a range of capacities and options of any small-to-medium sized office, or simply expanded by adding more units as your business grows. Flexibility and scalability is what businesses need and the Plexus™ platform is designed to provide that. There are two types of Plexus™ systems: 1. Macro Plexus™ Systems can be custom-built to meet your specific needs. Two systems can be linked together to operate as a single system and to expand trunk and 2. Micro Plexus™ System offers a total office- communications solution for a small-to-medium sized office environment, with integrated Voice Mail and AutoAttendant (IVP and AAI). Two Micro Plexus™ systems can BBSA_Profile_0907 BBS Access Company Profile extension capabilities. be expanded to provide 16 CO lines and 32 extensions. 10 B.B.S. @ccess Research & Development What distinguishes BBS Access from the rest, is our ability later shifted to the Automated Meter Reading (AMR) to find the most cost-effective solutions by capitalizing on and Advanced Metering Management (AMM). This has our reservoir of Intellectual Property, and a highly skilful, been the focal point of convergence for BBS Access, experienced and diverse team in R&D. From the time of where telecommunications, wireless access and metering inception, BBS Access has put in a concerted effort and technologies converge to produce one of the most investment to expand technological know-how. Initially, advanced and cost-effective AMR and AMM solutions for our R&D concentrated on three different, but related areas Power Utilities worldwide. of Switching, Wireless Access, and Power Management. Today, BBS Access R&D prides itself to be in the service R&D in Switching began in Austin, Texas in the early 1990’s. of our customers with cost-effective solutions customized Work concentrated on developing a range of Analog and for their applications and per their specifications. Our digital Switching Engines, and resulted in several PABX expertise in Telecom, Wireless and Power Management platforms with different capacities and configurations. has enabled us to quickly respond to customer demands The latest products resulting from these efforts are IPS™ and market requirements. What differentiates BBS Access and Plexus™ in the PABX family of products. from our competitors is our ability and dedication to do what is right for our customers, regardless of what it takes Wireless Access has been another major contribution to to get there. the R&D in telecommunications. Using this technology, BBS Access has concentrated on finding the most costeffective Voice and Data access solutions for rural and sub-urban applications. Major focus has been put on the development of telecom algorithms and RF subsystems, Switching the result of which is a series of products known as Wireless Access DECloop™, which have been piloted, assembled and used BBS Access R&D Power Management and Metering solutions are another important area of emphasis for BBS Access R&D. Earlier work in this area focused on Metering solutions alone. Several products like Digital Metering for Single and Three Power Management BBSA_Profile_0907 BBS Access Company Profile in the Middle East and Far East. Phase applications were developed and customized for utilization in different countries and regions. Focus was 11 B.B.S. @ccess Manufacturing Management Manufacturing Management is an important link between Strategic Planning & Scheduling Technology Providers and high-quality products that customers Planning, Scheduling, and Control Systems for our manufacturing require. This revolves around 3-Core Processes: New Product activities are kept up-to-date with the latest processes which are Introduction (NPI), Mass Production (MP) and After-Sales adopted globally, in order to meet and to fulfil our quality and Support. delivery commitments. Concepts like Concurrent Engineering, Robust Design, and Supply Chain Management Design for Manufacturing (DFM) have been successfully One contributing factor that determines the success of our and proactively incorporated into the NPI process by highly products is the procurement of high-quality components at experienced engineers and technical experts, guided by well- competitive prices. All of which is achieved through close defined and established procedures. collaboration between our Sourcing Team and our vendors. BBS Access focuses on 6 Management practices: Transfer of Manufacturing Know-how Management of Quality The overall experiences that we have gained over the years in The first priority in our organization is to meet and exceed this and related industries have given us the necessary technical customer expectations by defining and producing reliable and and project management competencies to enable us to transfer high-quality products. This is achieved by practising Design manufacturing processes without compromising quality and Quality Evaluation (DQE), Manufacturing Process Control, Yield productivity. Improvement, Incoming Material Quality, and Product Quality Test Engineering Assurance. Product Engineering Specialized engineers are assigned to closely manage each Product Engineering Strategic Planning & Scheduling product throughout the Product Life-Cycle to ensure a product NPI that meets our target and goal, while enhancing our knowledge of manufacturing and product know-how. Mass BBS Manufacturing Production Management Our Test Engineering team is highly capable and well-equipped to develop a wide range of reliable and robust test systems Management of Quality After-Sales Support Supply Chain Management using the latest platforms. Active and early participation ensures products are Designed for Test (DFT). BBSA_Profile_0907 BBS Access Company Profile Test Engineering Transfer Manufacturing Know-how 12 B.B.S. @ccess Supports and Services BBS Access provides cost-effective solutions for services that Technical Support help partners and telecom operators achieve business goals and To maximize operator revenues, our Support team focuses on enhance their competitive edge without compromising quality. high up-time for our products. Our Technical Support team Our proven methodologies, best practices, and stringent quality provides 24x7 support services and is committed to resolve management systems ensure world-class quality and reliability. customer issues within the arranged Service Level Agreements To optimize our resources, we specialize in six areas: (SLAs). Project Management Validation Our project management personnel, with an extensive Validation is a pivotal step in the life-cycle of products offered experience in global markets, are able to help customers plan by BBS Access. The main objective of Validation is to detect how to deploy new networks on time, within budget and with technical issues prior to product release through simulation customer satisfaction. of problems occurring in the field. The aim of the Validation process is to understand customer requirements from a technical Network Planning perspective and to work with the developers to deliver a viable Our Network Planners address pre-deployment planning product. Validation is conducted at a sub-system level as well and design of multiple network elements and management as at the system level where different aspects of the product - systems for wireless network. The service helps to deliver value such as functional design, peripheral interfaces, performance, by designing the most economical network with the required installation requirements and compatibility with existing Quality of Service to support current and future capacity products - are tested. Feedback after Validation is provided requirements. to make the product more user-friendly in real environments while meeting the required functional features of customer Field Trial & Training specification. All new products undergo a period of stringent field quality testing before being deployed by our customers. Our qualified trainers provide a wide range of training workshops and courses such as Field Technician programmes and Senior Technical Support Engineering programmes based on our products and System Integration Our System Integration team helps to develop solutions for our customers. We architect the solution to meet our customer’s BBSA_Profile_0907 BBS Access Company Profile solutions. requirements and integrate various network elements to ensure the system operates in optimum condition and fulfils and meets the agreed technical specification. 13 B.B.S. @ccess Our Partners and Customers Initiatives that help to improve performance and sustain competitive advantage in the New Economy BBS Access recognises the need to create and add value to its partners and customers in order to retain and enhance its market position. This objective can only be achieved by working closely with our partners and customers to enable them to accomplish their business goals. BBS Access adds value to its partners and customers by delivering reliable products and services, providing on-going technical support, and being proactively involved in the development of the state-of-the-art technologies and solutions that address our future customer needs. Apart from continuously improving and developing new and relevant skills for employees, BBS Access management believes that a key success factor in this business is the effective and successful transfer of its Products & Solutions technology and know-how to its partners and customers Trainings to enable them to manage and operate its products and solutions. Through such technical training programmes tailored for its partners and customers, BBS Access is able to foster a closer relationship with them and to obtain more valuable feedback on its products as well as new BBS Access Technology Transfer Partners and Customers addressing such requirements and therefore, enhancing its competitive edge. Feedbacks BBSA_Profile_0907 BBS Access Company Profile market needs. This allows for faster response time in 14 B.B.S. @ccess Our People “We are supporting and developing the organisation through the delivery of valued and efficient solutions.” BBS Access regards its people as the most valuable assets it needs to create and develop the technological innovations which will help its customers succeed in the market place, As such, BBS Human Resource Department strives to attract, develop, motivate and retain talented high-performers, and to provide them with the needed resources to excel in what they do. We believe understanding and responding to our customers’ needs and requirements ensure that we deliver excellent products and efficient services. This is achieved by involving our customers in various aspects of our work as the ultimate stakeholder. Internally, we promote the effective flow of communications across all organizational demarkations. We continuously strive to improve our processes, know-how and expertise as a learning organization. Our goal is to remain a dynamic and agile organization, capable of re-engineering itself in BBSA_Profile_0907 BBS Access Company Profile an ever-changing business environment. 15 BBS Contacts Melbourne Mailing Address: PO BOX 368, Ashburton, Victoria 3147, Australia Shipping Address: Unit 8 / 25 Howleys Road, Notting Hill, Victoria 3168, Australia Tel : (61 3) 9542 1900 Fax : (61 3) 9543 8291 CHINA B.B.S. Electronics Pte Ltd Shanghai 129 Yanan Road (W) Shanghai, Room 2101-02, Overseas Chinese Mansion, PC 200 040, China Tel : (86 21) 6249 0868/ 6248 9217 Fax : (86 21) 6248 7425 INDIA B.B.S. Electronics International Pvt Ltd Bangalore No. 49, Linden Street, Palmgrove Road, Austin Town, Bangalore 560047, India Tel : (91 80) 2530 6611/ 2 Fax : (91 80) 2530 6610 BBS Access Company Profile Mumbai 511, Acme Plaza, MV Road, Andheri(E), Mumbai 400 059, India Tel : (91 22) 2824 2374/ 5/ 6 Fax : (91 22) 2825 8746 New Delhi Plot #38, 2nd Floor, Okhla Industrial Estate, Okhla Phase III, New Delhi 110020, India Tel : (91 11) 2639 1185/86, 4161 2536/37/38 Fax : (91 11) 2632 4504 BBS Official Website: www.bbs.com.sg Pune #12, 1st Floor, Mangal Arcade, Opp. Hotel Panchshil, Chinchwad, Pune 411019, India Tel : (91 20) 2745 1681 Fax : (91 20) 2745 1682 Hyderabad #3005, Emerald House, S.D. Road, Secunderabad 500003, India Tel : (91 40) 6633 5402 Fax : (91 40) 6633 5403 MIDDLE EAST B.B.S. Access Pte Ltd / B.B.S. Electronics Pte Ltd Shiraz 4th Floor, East Unit, SINA Building, No. 66, West Moadel Street, Shiraz 71349, Iran Tel : (987 11) 235 5501 Fax : (987 11) 235 9559 Tehran 1st Floor, No. 30, Bokharest Tower, Bokharest Street, Tehran 15137, Iran Tel : (98 21) 8855 2022 to 29 Fax : (98 21) 8870 1866 Solymanieh No. 2, 50th Avenue, Section 113, Hakary, Solymanieh, Iraq Tel : (44) 707 3192 818 MALAYSIA B.B.S. Electronics (Malaysia) Sdn Bhd Penang 8-4-2 Sunny Point Complex, Jalan Sultan Azlan Shah, 11700 Penang, Malaysia Tel : (60 4) 658 5433 Fax : (60 4) 658 7433 PHILIPPINES B.B.S. Electronics (Phils) Pte Ltd Unit 1009, ALPAP II Building, Trade Street Cor Investment Drive, Madrigal Business Park, Muntinlupa, Alabang, Philippines Tel : (63 2) 772 1832/3 Fax : (63 2) 772 1831 SINGAPORE (Head Office) B.B.S. Holdings Pte Ltd No. 10 Tannery Lane, BBS Building, Singapore 347773 Tel : (65) 6559 8500 Fax: (65) 6559 8560 B.B.S. Electronics Pte Ltd No. 10 Tannery Lane, BBS Building, Singapore 347773 Tel : (65) 6559 8400 Fax : (65) 6748 8466 E-mail: bbselectronics@bbsgroup.com.sg B.B.S. Access Pte Ltd No. 10 Tannery Lane, BBS Building, Singapore 347773 Tel : (65) 6559 8500 Fax : (65) 6559 8560 E-mail: bbsaccess@bbsgroup.com.sg B.B.S. Telecomunications Pte Ltd No. 10 Tannery Lane, BBS Building Singapore 347773 Tel : (65) 6748 5600 Fax : (65) 6748 4300 THAILAND B.B.S. Electronics Pte Ltd Bangkok Muang Thai Phatra Office Tower II, 24th Floor 252/ 119 Rachadaphisek Road, Huay Kwang, Bangkok 10320, Thailand Tel : (66 2) 693 2896/ 7/ 8 Fax : (66 2) 693 2899 E-mail: info@bbsgroup.com.sg 16 BBSA_Profile_0907 AUSTRALIA B.B.S. Electronics Australia Pty Ltd 17 BBSA_Profile_0907 www.bbs.com.sg