TECHNICAL QUALIFICATION Introduction The following information is intended for companies that wish to register as suppliers of material and equipments to Petrobras and aims to clarify the technical requirements and the documentation required to demonstrate their technical qualification, which constitutes a part of the supplier registration process. Selectively, Petrobras initially classifies materials in two large groups: • materials that require the technical qualification (RQT - acronym for the Portuguese wording of Technical Qualification Requirement) of their manufacturers. Those materials whose performance in the Petrobras industrial process can threaten operational continuity, compromise the safety of personnel, facilities and environment, and those products that, included in the industrial process as raw material, can jeopardize the quality of the final Company product. • materials that do not require technical qualification (NRQT). Both RQT and NRQT materials are further grouped by material families. A material family defines a group of materials with similar characteristics, to which the qualified suppliers are associated. For each RQT material family, specific requirements of quality are established, considering important aspects of its application at Petrobras, such as criticality, standardization and others. During the registration process and for its maintenance, the manufacturer shall comply with the specific requirements of the technical qualifications associated to the material family(ies) that it intends to supply. Requirements For its qualification and registration for a RQT material family, the manufacturer shall comply with one or more of the following technical qualification requirements: a. Technical Assistance Applicable to the materials whose operation requires: • personnel training • replacement of spare parts • follow-up during the material’s useful life • assisted pre-operation for adjustments (commissioning) • periodic maintenance In these cases, the technical assistance system offered by the manufacturer is introduced to the user of the material, which then evaluates its adequacy. b. Quality System Certification This requirement is included for most RQT material families and establishes that the manufacturer s facilities shall have an organizational structure that complies with the requirements of the standard ISO 9001:2000 or ISO 9001:2008 - Quality Management Systems, issued by the International Organization for Standardization, generally known and broadly used in purchase and sale contracts to assure that the manufacturing process of the acquired material has an appropriate quality control. Compliance with the above mentioned standard is certified by means of certificates issued by Official Accreditation and Certification Agencies. Countless countries have National Accreditation Agencies that endorse Certification Agencies and Institutions for the evaluation and certification of supplier quality systems, that is, they certify that a manufacturer‘s organization complies with an ISO-9000 standard. Examples of various National Accreditation and Certification Agencies: INMETRO1 (Brazil), UKAS2 (United Kingdom), RAB3 (USA), COFRAC4 (France), TGA5 (Germany), SINCERT6 (Italy), NA7 (Norway), RvA8 (Neatherland) e JAB9 (Japan). Petrobras accepts certificates issued by Official Certification Entities, recognized by National Accreditation Agencies, in compliance with this requirement. However, at Petrobras’s discretion, this does not exclude the need for an eventual evaluation by a team of Petrobras technicians, before or after registration, prior to a specific purchase, as part of the evaluation of non-conformities presented in the field by a supplied material or similar situations. 1 2 3 4 5 6 7 8 9 Instituto Nacional de Metrologia, Normalização e Qualidade Industrial United Kingdom Accreditation Service Registrar Accreditation Board Comité Français d'Accréditation Trägergemeinschaft für Akkeditierung GmbH Sistema Nazionale per l'Accreditamento degli Organismi di Certificazione Norwegian Accreditation Raad voor Accreditatie The Japan Accreditation Board for Conformity Assessment c. Background This requirement applies to most RQT materials. In addition to complying with quality control standards, the manufacturer shall demonstrate that its product design conception and manufacturing resources are also appropriate. Petrobras establishes different ways to confirm this adequacy, according to the complexity of the manufacturing process and the criticality of the material to the Company. The different requirements concerning this concept, which includes the present "Background" and other items that follow in this booklet, may be required individually or cumulatively for a certain material family, according to Petrobras’s discretion. In this specific case, the manufacturer shall present a list of the main supplies of the material, necessarily including its technical characteristics, as well as date, application and customer, indicating necessarily a customer contact (name and telephone), in order to demonstrate the tradition of the product in the market. Endorsement or reference letters from customers (i.e. final users) indicating the good performance of the products shall also be included. In the case of a new product, i.e. a product incorporating new or recent technology, provided there exists demand within the Company, according to Petrobras discretion, the "Background" can be replaced by the "Design and/or Prototype Approval", as detailed in item “d” below, and other requirements, such as "Field Testing at Petrobras" (item “g”). The same may be applied to new manufacturing companies in the market, if there is interest by Petrobras for their qualification. d. Design and/or Prototype Approval This is required to confirm the adequacy of the design and of the manufacturing resources, when these have large impact in the installation procedures, maintainability, operational continuity, as well as the safety of the facilities and of the environment. It establishes that the manufacturer's design shall be analyzed and accepted by the end users of the product at Petrobras, and may include the execution of bench testing or type testing, witnessed by Petrobras or a recognized 3rd. party, according to Petrobras’s discretion. These tests may be performed at independent laboratories, at Petrobras facilities or at the manufacturer’s facility, according to a procedure previously agreed between the manufacturer and Petrobras. Examples: fire-safe valves and electric cables for ESP (electrical submerged pump). This requirement is also applicable to products that have standardized interfaces, aiming at the interchangeability between equipment, independent of its origin (manufacturer). For these cases, the presentation of the interface design is required so that it may be analyzed and approved by the end users. Examples: wellhead (dry), well pumping units. e. Mark of Conformity This requirement is normally applied to certain materials due to legal restraints or technical specifications. The Mark of Conformity is a protected mark, applied or issued under the rules of a certification system, indicating that the relevant product, process and/or service is in conformity with a specific standard or other normative document. Examples: API10 stamp (for valves), ASME11 stamp (for pressure vessels) The certification of electrical material for application in potentially explosive atmospheres constitutes a conformity that deserves a specific approach due to its importance, legal aspects and particularity. These materials shall comply with Act No. 176, of 17/Jul/2000, issued by INMETRO (acronym for the Portuguese wording of Brazilian Institute for Metrology, Standardization and Industrial Quality, a Government Institution), as well as to the standard INMETRO NIEDINQP-096 - Specific Rules for Electrical Equipment in Potentially Explosive Atmospheres. Being a government agency, with legal powers in all Brazil, the above mentioned documents imply in the obligation, throughout the entire Country, for the certification of electrical material for use in potentially explosive atmospheres through Product Certification Organizations (acronym for the Portuguese wording: OCP) accredited by INMETRO. They also establish the conditions and particular cases for the importation of these types of materials, subjecting them, in most cases, to the appreciation of an accredited OCP. In the case of manufacturers registering for a material family that includes products of this category, Petrobras requires the presentation, by the manufacturer, of at least one certificate for the model or type manufactured, in order to confirm the proposing company’s capacity to manufacture the products in compliance with the legal standards. Certificates of specific models or, still, of modifications of models previously certified, shall be timely and obligatorily presented by the manufacturer in the course of sale processes of those models to Petrobras. 10 11 American Petroleum Institute American Society for Mechanical Engineers f. Qualification of Personnel Required for products that, during their manufacturing, welding and/or nondestructive testing (NDT) are critical factors for the quality, the manufacturer shall demonstrate that it maintains procedures and that it has personnel (welding inspectors and non-destructive testing inspectors) qualified by independent organizations, in compliance with the official system of its country of origin. In Brazil there are two nationally recognized organizations: ABENDE (acronym for the Portuguese wording of Brazilian Association for Non-destructive Testing) and FBTS (acronym for the Portuguese wording of Brazilian Foundation for Welding Technology). In all cases, the qualification of welding inspectors and NDT inspectors shall comply, respectively, with the EN-4501312 and ISO-9712 standards. Self-certification is not accepted. 12 European Community Directive g. Field Testing at Petrobras Required for materials that require the confirmation of their adequacy to specific conditions existing at Petrobras facilities, sites or due to our specific operational procedures, which are only achievable by operational and performance testing at Petrobras. Examples: wet Christmas tree (WCT), flexible pipe for offshore use, drilling bits, gas lift valve.