Guide to Becoming an Accredited Economic Development Organization “Recognizing organizational excellence in economic development.” International Economic Development Council 734 15th Street, NW, Suite 900 Washington, DC 20005 Tel: (202) 223-7800 - Fax: (202) 223-4745 Web site: www.iedconline.org UPDATED February 2013 Table of Contents INTRODUCTION ........................................................................................................................... 3 PROGRAM SUMMARY ................................................................................................................ 4 PROGRAM OUTLINE ................................................................................................................... 6 DOCUMENTATION REVIEW ................................................................................................... 10 DOCUMENTATION REVIEW FOR UTILITY ECONOMIC DEVELOPMENT ORGANIZATIONS........................................................................................................... 11 CRITICAL ISSUES FOR ACCREDITATION ............................................................................ 13 SITE VISIT CRITERIA ................................................................................................................ 14 AEDO FEE SCHEDULE .............................................................................................................. 16 BASIC CRITERIA FOR PROCESSING APPLICATION ........................................................... 17 GUIDELINES FOR SITE VISIT .................................................................................................. 18 SITE VISIT EXAMPLE FORMAT .............................................................................................. 19 COMMUNITY STAKEHOLDER INTERVIEWS ....................................................................... 20 SITE VISIT EVALUATION FORM ............................................................................................ 21 Accredited Economic Development Organization Program Description and Guidelines 2 INTRODUCTION Volunteer commitment and peer networking are two hallmarks of the role of the International Economic Development Council (IEDC) in furthering the professional development of its members. These two factors have been combined to create the Accredited Economic Development Organization (AEDO) program, an exciting means of recognizing the professional excellence of economic development entities throughout North America. The role of a site visit is crucial to the success of this program. Only through objective review and analysis of the applicant economic development organization’s operations can meaningful and constructive recommendations for improvement be made. The accreditation visits help to communicate time-tested standards and professional methods to candidate organizations. The leadership and guidance provided through the AEDO program will help candidate organizations forge new directions and sharpen their competitive edge. The nature of the AEDO program requires that all communications regarding the identity of candidate organizations remain confidential unless, or until, accreditation is achieved. All information divulged as part of the accreditation process is likewise considered to be confidential and may not be disclosed to sources external to the AEDO program. This document may not be reproduced in whole or in part, in any form, without the express written permission of the IEDC. Accredited Economic Development Organization Program Description and Guidelines 3 PROGRAM SUMMARY The primary goals of the Accredited Economic Development Organization program are: To assist economic development organizations with independent and authoritative feedback on their operation, structure, and procedures as a means of improving programs and enhancing business and community support; To recognize excellence in local economic development organizations and to heighten the visibility of the economic development process in the community; and, To recognize the vital contribution made by the organization’s leader/manager to the economic development process. The Accredited Economic Development Organization evaluation process consists of two stages: 1. Documentation Review; and, 2. Site Visit. Each is designed to elicit specific and verifiable information about the structure, organization, funding, programs, and staff of the candidate economic development organization. The documentation review serves as a screening stage for the program, whereby fledgling organizations can be informed that they have not yet reached the threshold for potentially successful completion of the accreditation review. On completion of the Documentation Review and Site Visit, the results of both stages are considered to determine whether AEDO accreditation has been earned. Candidate organizations do not “pass” or “fail” this process. Every candidate organization that fails to receive accreditation will be advised of the necessary steps to be implemented to attain accreditation. Each organization will receive information and guidance on the areas of the accreditation process that require further development. Application, accreditation, and reaccreditation fees are based on the budget of the candidate organization. All travel and lodging expenses of the Site Visit Team are reimbursed by the candidate organization. The entire application fee must be remitted prior to the site visit. Accredited Economic Development Organization Program Description and Guidelines 4 Given the nature of the information disclosed, and the sometimes sensitive workings of applicant economic development organizations, all documentation and proceedings relating to the AEDO accreditation process will remain confidential. Information on candidate organizations, irrespective of whether they obtain AEDO status, will not be disclosed to third parties. Accredited Economic Development Organization Program Description and Guidelines 5 PROGRAM OUTLINE I. Goals and Objectives a) To assist economic development organizations with independent and authoritative feedback on operations, structure, and procedures as a means of improving programs and enhancing business and community support. b) To recognize excellence in economic development organizations c) To heighten the visibility of the economic development process in the community d) To recognize the contribution of an organization’s leader/manager to the economic development process II. Program Components Application a) Each applicant organization must have a full-time economic development professional in a leadership or senior staff role. b) Each applicant organization must submit information regarding its structure, organization, funding, program, and staff to determine eligibility for participation (see Documentation Review Section). All such information will be considered confidential and will be reviewed only by appropriate members of the AEDO Committee and IEDC staff. c) Each applicant organization must pay a nonrefundable application fee (see Fee Schedule). d) IEDC staff will review applications for completeness and the AEDO Committee Chair/CoChairs will determine if the applicant is eligible for participation. e) Applications will be accepted or rejected within sixty days of receipt and a site visit will be scheduled on acceptance of the application documentation. Accredited Economic Development Organization Program Description and Guidelines 6 Determination of Eligibility Applicant organizations must be devoted, as stated in their bylaws or articles of incorporation, to economic development. Accreditation Review a) The Chair of the AEDO Committee will establish the Site Visit Team. One of the two selected team members will be appointed as the Site Visit Team leader. The Site Visit Team leader will review potential conflicts of interest and ensure transparency and probity with the selection of the team and the site visit. Applicant organizations should communicate any perceived conflict of interest. b) Documentation submitted in support of an organization’s application will be examined and a critical evaluation will be undertaken. c) A Site Visit Team will perform a review of the applicant organization and issue a critical evaluation, using the list of criteria (see Site Visit Criteria section). Visits will be scheduled within sixty days of completion of the Documentation Review. A written draft report of the team’s findings should be completed while onsite on the second day of the visit. d) The Site Visit Team will submit its findings and make a recommendation to the AEDO Committee. e) The AEDO Committee will consider the findings and vote on whether to approve accreditation. f) The AEDO Committee will inform the applicant organization of its decision and will provide a detailed organizational critique. g) Site Visit Team members will not be permitted to seek, or take up employment, either on a consultant, part-time, or full-time basis, with an applicant organization for a period of oneyear following the accreditation visit. Accreditation and Reaccreditation a) The initial accreditation period will be for three years, after which the accredited organization may seek reaccreditation. Reaccreditation will be for a period of three years, as Accredited Economic Development Organization Program Description and Guidelines 7 will successive periods of reaccreditation. b) Please note that effective September 1, 2011 every AEDO organization’s second reaccreditation application (e.g. the organization’s sixth year as an AEDO organization) will automatically require a site visit regardless of whether or not there have been changes to mission, leadership, budget, or organizational structure. This will allow for more accurate assessment of the organization’s operations on a regular basis, provide more detailed feedback and guidance to AEDOs, and increase the credibility of the accreditation program in general. Site visits may be required more frequently than every six years if there are major changes to mission, organizational structure, leadership, or budget. Please plan accordingly when formulating future reaccreditation budgets. c) IEDC will recognize accredited and reaccredited organizations by issuing a plaque and press release, conducting a presentation ceremony when able, and by any other means as agreed to by IEDC and the accredited organization. III. Structure a) The AEDO Committee reports to the Performance Oversight and Monitoring (POM) Committee. b) The AEDO Committee will appoint new Chairs or Co-Chairs of the committee. The current Chair or Co-Chairs of the AEDO Committee will nominate individuals to the committee. c) The Chair or Co-Chairs of the AEDO Committee will nominate and appoint individuals to the AEDO Committee. The AEDO Committee will consist of the Chair or Co-Chairs, the Vice Chair, and the members as appointed. d) The Chair or Co-Chairs, Vice Chair, and members of the AEDO Committee will be members of IEDC and must be Certified Economic Developers (CEcDs) or have at least 10 years of professional experience as an economic development practitioner. e) The Chair or Co-chair, Vice Chair, and members of the AEDO Committee will serve for terms of two years. IV. Program Costs Accredited Economic Development Organization Program Description and Guidelines 8 Fees a) Fees will reflect a sliding scale based on the size of applicant organization’s budget (see Fee Schedule section). b) Invoicing and other fiscal procedures will conform to IEDC accounting practices. c) The Site Visit Team’s hotel, meals, and transportation expenses will be paid by the applicant organization. Accredited Economic Development Organization Program Description and Guidelines 9 DOCUMENTATION REVIEW As part of the accreditation process, documentation relevant to the mission, goals, and activities of the applicant organization will be reviewed. Three (3) binders should be assembled and forwarded to IEDC in the order outlined below. Please do not leave any sections blank. If certain information is not applicable, please be sure to provide an explanation. Each application should include a Letter of Intent that describes the organization’s location and the community serves. 1) Mission and goals statement; 2) Articles of incorporation and bylaws; 3) Last audited financial statement, compilation, review or equivalent financial disclosure; 4) Last annual report; 5) Minutes of last four Board of Directors meetings; 6) Roster and position descriptions of officers; 7) Organizational chart and job descriptions of employees; 8) Marketing plan (see specific Marketing Plan Criteria on p.12); 9) Strategic plan (see specific Strategic Plan Criteria on p.12); 10) Copies of all marketing materials currently in use; 11) Annual budget; 12) IRS Letter of Exemption; 13) Most recent IRS Form 990; 14) Staff Policy and Procedures Manual; 15) Commitment of Support (see specific Commitment of Support Criteria on p. 12) 16) Copies of organizational newsletters for the preceding year; 17) Copies of press releases issued within the past year; 18) One page review of between three and five of your most successful development projects over the past two years; and 19) Resumes for executive staff. IEDC staff will review all information when submitted, will request clarification or expansion if needed, and will forward information to the AEDO Committee in both summary and original form. Accredited Economic Development Organization Program Description and Guidelines 10 DOCUMENTATION REVIEW FOR UTILITY ECONOMIC DEVELOPMENT ORGANIZATIONS As part of the accreditation process, documentation relevant to the mission, goals, and activities of the applicant organization will be reviewed. Three (3) binders should be assembled and forwarded to IEDC in the order outlined below. Please do not leave any sections blank. If certain information is not applicable, please be sure to provide an explanation. 1. Mission and goals statement 2. Internally or externally audited financial statement 3. Last economic development annual report (internal or external) 4. Organizational chart and job descriptions for economic development department. Where does economic development fit into the utility chain of command? 5. Marketing plan (see specific Marketing Plan Criteria on p.12) 6. Strategic plan (see specific Strategic Plan Criteria on p.12) 7. Copies of all marketing materials currently in use 8. Contact list of key economic development partners 9. Annual economic development budget 10. Copies of press releases issued within the past year 11. One page review of between three and five of your most successful development projects over the past two years. 12. Clearly defined asset management goals. Identified regions that can be most easily served 13. Clearly articulated description of what is needed from ED partners to effectively respond to service inquiries. 14. Line extension requirements and incentives 15. ED Partnership Program manual (description of programs with information on how to apply and the requirements for approval. Select one from the following Communication Plan Accredited Economic Development Organization Program Description and Guidelines 11 Economic Development Policy and Procedures Manual Letters of support for the economic development program from within the utility and from partners. IEDC staff will review all information when submitted, will request clarification or expansion if needed, and will forward information to the AEDO Committee in both summary and original form. Commitment of Support Criteria Commitment of Support documentation shall provide evidence of multiyear commitment to the organization from funders, cosponsors, and partner agencies. Also required is a listing of the organization’s committed funding sources. Nonprofit or public-private organizations are required to provide at least one letter of commitment from each type of funding sector. Governmental organizations funded solely through governmental appropriations are required to provide a letter of commitment from the chief elected official. AEDO Economic Development Organization Strategic Plan Criteria1 An economic development organization strategic plan includes the following: Mission Statement; Achievable goals and objectives; A realistic appraisal of available resources, constraints, and opportunities; and, Project action plans to reach goals, including the identification of responsibility, timelines, and project or program prioritization. AEDO Marketing Plan Criteria2 1 2 Goals should be specific enough to lead to logical objectives. Objectives are the specific targets to be achieved in realizing the goal. Marketing strategies should describe how to achieve the goals and objectives identified. The strategy asks the questions what programs, procedures, and activities will enable us to reach our marketing goals. Both short-term and long-term strategies should be developed. Monitoring of established goals, objectives, and strategies should be an ongoing process. Based on the IEDC Professional Development Manual, Economic Development Strategic Planning. January, 2006 Based on the IEDC Professional Development Manual, Introduction to Economic Development. January, 2006 Accredited Economic Development Organization Program Description and Guidelines 12 CRITICAL ISSUES FOR ACCREDITATION The following four “critical issues” must be addressed in both the documentation and Site Visit Team reviews. 1. Does the organization have professional leadership and staffing adequate to its mission? This means that people qualified to do the work are in place and have defined roles that they understand, and that these people work together as a team. Individual certifications may be in place but they are not the primary issue with regard to this question. 2. Does the organization have the budget and resources adequate to its job? Most professionals will detect when an organization is “over its head” with too much to do and without adequate budget or staff. Offices and equipment need not be fancy or highly technical, but they must be adequate to the job. 3. Does the organization have the respect and support of a community base with active commitment and participation appropriate to its mission? This means that there is stakeholder support from business community, political leadership, neighborhood, or other groups that are essential to the mission. 4. Does the organization have a strategic plan that it follows, allocating resources based on its mission and the opportunities that it has identified? The plan must be adequate and fit the organization and its mission. Accredited Economic Development Organization Program Description and Guidelines 13 SITE VISIT CRITERIA The Site Visit Team will review and evaluate conditions at the offices of the applicant organization with respect to the following matters: I. Internal Environment A. B. C. II. Office 1. Professional appearance 2. Privacy for conferences 3. Computer, network, and phone resources 4. Security a. Personnel b. Records Chief Executive Officer / Manager 1. Professional experience 2. Professional credentials 3. Commitment and compensation 4. Continuing professional development Staff 1. Professional experience 2. Professional credentials 3. Compensation 4. Division of duties and responsibilities 5. Current job descriptions 6. Continuing professional development 7. Turnover Leadership A. Volunteers Accredited Economic Development Organization Program Description and Guidelines 14 B. III. IV. 1. Orientation 2. Regular meetings 3. Structure of volunteer leadership Direction and Vision 1. Goal-setting process (e.g., strategic plan) 2. Budgeting process 3. Commitment over time to strategic plan 4. Linkage between strategic plan and ongoing operations External Environment A. Liaison with public officials B. Marketing to outside agencies C. Relations with news media, community, other organizations Financial Resources A. Budget B. Sources of income Accredited Economic Development Organization Program Description and Guidelines 15 AEDO FEE SCHEDULE Organizational Budget Application Fee Accreditation Fee* Member (Non-member) Re-accreditation Fee* Member (Non-member) Under $150,000 $275 $1100 ($1440) $700 ($1080) $150,000 – $299,999 $275 $1210 ($1560) $800 ($1200) $300,000 – $499,999 $275 $1430 ($1920) $900 ($1440) $500,000 – $749,000 $275 $1725 ($2600) $1100 ($1680) $750,000 – $999,999 $275 $2070 ($3100) $1200 ($1800) $1 mil – $1, 999,999 mil $275 $2415 ($3630) $1400 ($2160) $2 mil – $2, 999,999 mil $275 $4600 ($6900) $3000 ($4200) $3 mil – $3, 999,999 mil $275 $5750 ($8630) $3500 ($4800) $4 mil – $4,999,999 mil $275 $6325 ($9500) $4000 ($5400) Above $5 million $275 $6900 ($10,350) $4500 ($6000) --------------------------------------------------------------------------------------------------------------------------State Agency Small $300 $7,000 (10,500) $4550 ($6050) $300 $9,000 (13,500) $5850 ($7800) $11,000 (16,500) $7,300 ($9500) (Population: up to 3,000,000) Medium (Population: 3, 000,001 to 10,000,000) Large $300 (Population: 10, 000,001 and over) *Fee based on 3-Year Period Accredited Economic Development Organization Program Description and Guidelines 16 BASIC CRITERIA FOR PROCESSING APPLICATION IEDC staff will use the following criteria to process the initial application for accreditation status. a) Does the applicant organization employ a full-time economic development professional? b) Does the applicant organization devote at least 50% of its time to economic development activities? c) Is the applicant organization a local or regional economic development organization (vs. state, federal, railroad, utility, consultant practice, etc.)? d) Does the applicant organization have an IEDC member on staff (for purposes of computing the appropriate fee)? e) What is the organization's annual operating budget and/or departmental budget for economic development? If these basic criteria are met, the economic development organization will be invited to apply for accreditation. If doubt exists as to the eligibility of the organization for participation in the AEDO Program, the Chair of the AEDO Committee will be asked to review the information supplied and to make a determination. Accredited Economic Development Organization Program Description and Guidelines 17 GUIDELINES FOR SITE VISIT Site visits are a key element in the success of the AEDO program and provide important feedback as to whether the organization merits AEDO status. The goals of the site visit are to: a) Examine the candidate economic development organization’s operations; b) Evaluate the operations by means of the site visit criteria; and c) File a written report on the findings of the site team visit. The Site Visit Team comprises two or three volunteers. Team members must be Certified Economic Developers (CEcDs) and/or have at least ten years experience in the economic development profession. Site Visit Team members will be drawn from a pool of volunteers that represent regional diversity as well as a mix of experience in small, medium, and large economic development organizations. The President and CEO of IEDC, along with staff involved with the AEDO Program, are encouraged to undertake a site visit in order to understand and familiarize themselves with the process. Site Visit Team members will be asked to commit to no more than two visits per twelve month period, totaling six days (including travel time). All travel, meals, and accommodation costs will be reimbursed by the applicant organization. Prior to being assigned to an AEDO application, all Site Visit Team members will receive an orientation on the rules and requirements of the AEDO program. Accredited Economic Development Organization Program Description and Guidelines 18 SITE VISIT EXAMPLE FORMAT Site Visit Team members should arrive in the applicant community on the night prior to start of the site visit. Team members coming from nearby areas can arrive the day of the site visit but should abide by the following sample site visit agenda/schedule. Day One 9:00 am Team Welcome Breakfast Meeting with Host Organization 10:00 am Review Itinerary (at host organization’s office) 10: 30 am Evaluations of Host Organization 1. Office, equipment, facilities, etc. 2. Interview staff 3. Review internal operations; 4. Community tour 12:00 noon Lunch with Community Stakeholder (to be determined by host organization) 1:30 pm More Community Stakeholder Interviews (public/private) 5:00 pm Break (team meeting if necessary) 6:00 p.m. Dinner Meeting (informal with host organization’s leadership) Day Two 8:00 a.m. Breakfast Meeting with Community Leaders 10:00 a.m. More Community Stakeholder Interviews 12:00 noon Team Debriefing Luncheon with Host Organization Leadership 1:30 p.m. Draft Preliminary Report 3:00 p.m. Departure Accredited Economic Development Organization Program Description and Guidelines 19 COMMUNITY STAKEHOLDER INTERVIEWS An important facet of the site visit is for the Site Visit Team to meet with prominent community leaders who are stakeholders in the local economic development process. To achieve this, nine categories of community leaders have been identified. Each candidate organization is asked to select four categories for the visiting team to meet with, each for no more than one hour. Categories include: 1. Chief operating officer of a recently-located or recently assisted business; 2. Typical development ally; 3. Industrial/commercial real estate professional; 4. Representative of local/regional financial institution; 5. Key elected official; 6. Head of local planning agency; 7. Representative of state agency; 8. Representative of local/regional utility; and, 9. Open category (any individual not included in any of the above). Accredited Economic Development Organization Program Description and Guidelines 20 SITE VISIT EVALUATION FORM I. INTERNAL ENVIRONMENT: A. Office Resources a) Appropriate offices for economic development organization; b) Functional, well maintained, orderly and accessible; c) Privacy for conferences. Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ B. Computer Resources (Describe: CPU, Hard-Disk, Monitor, Number and Type) a) Adequate hardware (terminal, printers, scanner, handheld smart phones when appropriate) b) Adequate software (database, membership, word processing, virus protection, communication, spreadsheet, contact management, graphics, real estate availability) c) 24/7 secure remote internet and phone access whenever, wherever needed d) Local area network (LAN), Sufficient broadband capacity e) Reliable Email and Internet access f) Web site, Web support, Social networks g) E-mail, color copiers, LED projector Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 21 D. Chief Executive Officer a) Professional experience i. Prior economic development experience Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ b) Professional credentials i. CEcD ii. Other Comments ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ c) Commitment and range of compensation i. Contract/letter of agreement ii. Comparability of salary/perks Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 22 d) Continuing professional development i. IEDC membership ii. Regional/state economic development organization membership iii. Resources to attend seminars, courses iv. EDC graduate v. EDI graduate vi. Other Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ E. Management and Support Staff a) Professional experience i. Prior economic development experience Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ b) Professional credentials i. CEcD ii. Other Comments: ___________________________________________________________________________ ___________________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 23 ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ c) Compensation i. Comparability ii. Personnel policies Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ d) Division of duties and responsibilities i. Current job descriptions ii. Clear reporting relationships Comments: ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ ____________________________________________________________________________ __________________________________________________________________ e) Continuing professional development i. IEDC membership ii. Regional/state economic development organization membership iii. Resources to attend seminars, courses iv. EDC graduates v. EDI graduate vi. Other Accredited Economic Development Organization Program Description and Guidelines 24 Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ f) Turnover history i. For past three years ii. Has staff focus or emphasis changed as a result of staffing changes? Please describe. Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ II. LEADERSHIP: A. Volunteers a) Orientation i. Formal session ii. Orientation materials iii. Word of mouth Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ b) Regular meetings i. Agenda and minute ii. Ongoing schedule Accredited Economic Development Organization Program Description and Guidelines 25 Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ c) Structure of volunteer leadership i. Continuity ii. Clear delegation of duties iii. Appointed/elected board iv. Appointed/elected officers v. Term limits vi. Leadership development vii. Community representation (gender, age, race, orientation, etc.) Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ B. Direction and Vision: a) Goal-setting process i. Existence of strategic plan ii. Date of last update iii. How implemented iv. Involvement of leadership/volunteers in process v. Evaluation of outcomes (measurement metrics, tracking system, review schedule) Comments: ___________________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 26 ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ b) Budget process i. One year or multi-year ii. Reflects strategic plan/goals and objectives iii. Reflects leadership input iv. Presentation of budget Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ c) Commitment to strategic plan i. Year-to-year continuity ii. Periodic updates iii. Evaluation of results/method of measurement Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ d) Linkage between strategic plan and program of work i. Periodic review ii. Review versus budget iii. Comparison with staff distribution and priorities Comments: ___________________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 27 ___________________________________________________________________________ _____________________________________________________________________ III. EXTERNAL ENVIRONMENT: A. Liaison with Public Officials i. Methods of communication with public officials ii. Representation by public officials on board of directors iii. Utilization of public officials, key leaders, and resource providers in prospect tours, etc. Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ B. Marketing i. Timely marketing plan ii. Identify target audiences iii. Adequate resources committed iv. Marketing mix v. Marketing goals tied into overall strategic plan vi. Measures of success vii. Examples Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 28 C. Relations with Community Opinion Leaders i. Means of communication ii. Liaison/access when appropriate iii. Participation in decision-making Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________ D. Prospect Handling i. Identification of prospects ii. Qualification of prospects iii. Identification of customer communities iv. Confidentiality issues v. Follow-up procedures and custom tracking process vi. “Closing” process Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ IV. FINANCIAL RESOURCES A. Budget i. Linkage with strategic plan ii. Involves volunteer leaders Accredited Economic Development Organization Program Description and Guidelines 29 iii. Re-evaluated as fiscal year progresses iv. Includes appropriate fiscal controls Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ B. Organizational Budget i. Keep pace with growth of organization ii. Numbers and type of sources iii. Annual or other commitments iv. Fund-raising programs Comments: ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ _________________________________________________________________ V. SPECIAL ISSUES ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ ___________________________________________________________________________ __________________________________________________________________________ Accredited Economic Development Organization Program Description and Guidelines 30