PDO HSE MANAGEMENT
SYSTEM MANUAL
(CP-122)
Introduction
0.1 OVERVIEW
PDO‟s Health, Safety, and Environment Management System (HSE MS) is a structured approach to achieving our HSE goals, objectives,
and targets, and managing the HSE risks associated with our business. PDO‟s Statement of General Business Principles (SGBP) and the
PDO Code of Conduct describe how we conduct our business in terms of the fundamental expectations and standards which we set for
ourselves. Central to the SGBP is the following statement regarding HSE at PDO:
“The Company will endeavor to conduct its business in
such a way as to protect the health and safety of its
employees, its contractor employees, and other persons
affected by its activities, as well as to protect the
environment, minimise pollution, and seek improvement
in the efficient use of natural resources.”
Therefore, to be properly aligned, PDO‟s Health, Safety, and Environmental Protection Policy (PL 04) requires that a systematic approach
shall be applied to HSE management in order to achieve this endeavor.
PDO‟s HSE Management System provides this systematic and structured process for continual improvement in our HSE performance. It
concentrates, using eight (8) management system processes, on those areas and activities with the potential to have the greatest impact on
harm to people and the environment, to cause damage or loss to assets, to defer oil production, to cause financial loss, and/or to adversely
impact the Company‟s reputation. Continual improvement within the management system is symbolized by the cyclical arrows and is an
ongoing process within the entire HSE MS.
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PDO HSE MANAGEMENT SYSTEM MANUAL
(CP-122)
PDO’s HSE Management System Logo - An Ancient Form is Renewed and Improved!
From ancient times, the spiral-shelled ammonite has been one of nature‟s perfect forms and symbols. Over the years, it has also been
adopted and has proven itself to be the trusted symbol of PDO‟s HSE Management System, or “HSE MS.”
The ammonite shell has particular significance. Its shape is based on the naturally occurring Fibonacci number sequence, continually
spiraling outwards with systematic precision and accuracy.
Also, as a logo for the Company, the stylized ammonite is individual, easily recognized, and is distinctly PDO‟s. The remains of life on earth
from ancient times helped form the varied hydrocarbon resources upon which PDO depends, with ammonites and other fossils leading
geologists back to ancient rock deposits in their search for oil and gas.
The logo of PDO‟s HSE Management System is also distinctly PDO. Its colors represent each process of the Management System. The
spiraling outward of the ammonite form evokes PDO‟s quest for continual and systematic improvement in HSE performance.
0.1.1 The Structure of PDO’s HSE Management System
No company can operate effectively without a management system and controls in some form. A management system and its associated
controls are the structured means used to obtain reasonable assurance of achieving the Company‟s goals, objectives, and targets (including
its HSE goals, objectives, and targets). These controls should be well thought out and designed, clear, and systematic, so as to be
appropriate to the business. Without an appropriate management and business control framework, the Company and all involved
stakeholders with it may be subject to an unacceptable level of risk.
Internationally accepted standards and current good
practices have five basic processes of business control,
typically expressed in a “Continual Improvement Model”
or loop, as follows:
Continual
Improvement
Policy
Review
Planning
Checking
Implementation
& Operation
1.
2.
3.
4.
5.
Policy
Planning
Implementation and Operation
Checking
Review
PDO has adopted these five processes of business
control and has developed an overall business control
framework.
This is the Corporate Management Framework or “CMF.”
This is the highest level document in PDO‟s overall
management system and describes the way PDO
manages its business. PDO‟s documentation hierarchy
and framework can be seen in Appendix One of this
chapter.
PDO‟s HSE Management System is an important part of PDO‟s overall business control framework, and this can be seen in detail in CP107, the Corporate Management Framework.
Table One on the next page gives an overview of the structure, associated documentation hierarchy, and documentation definitions of
PDO‟s HSE Management System.
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PDO HSE MANAGEMENT
SYSTEM MANUAL
(CP-122)
Introduction
Table One: PDO’s Documentation Hierarchy, Definitions, and HSE Management System
DOCUMENTATION
HIERACHY AND DEFINITIONS
HSE
Management
System Manual
(CP-122)
“Key” HSE Management System
Documentation (i.e., high-level hyperlinked documents in this manual)
Asset Level Business Control
Documents and Records (i.e.,
examples of key documents and
associated records)
Leadership and
Commitment
PL-04 – Health, Safety, and Environmental Protection
CP-107 – Corporate Management Framework
Statement of General Business Principles (SGBP)
Self Assessment Questionnaires (SAQ)
Statements of Fitness
HSE Plans
Evidence of Leadership Tours, inspections,
communication activities, etc.
Policy and
Strategic
Objectives
PL-04 – Health, Safety, and Environmental Protection
PL-10 – Security Policy & Emergency Response Policy
CP-100 – Policy Approval
CP-107 – Corporate Management Framework
Statement of General Business Principles (SGBP)
HSE Legislation
HSE licenses / approvals / permits
Etc.
Organization,
Responsibilities,
Resources,
Standards, and
Documents
PL-03 – Risk and Internal Control Policy
PL-04 – HSE Policy
PL-05 – Governance Policy
PL-08 – Commercial Policy
PL-09 – Human Resources Policy
CP-100 – Policy Approval
CP-102 – Corporate Document Management
CP-107 – Corporate Management Framework
CP-111 – Relationship With Stakeholders
CP-123 – Emergency Procedures, Part I
CP-129 – Contracting and Procurement
CP-141 – Use of Concession Land by Third Parties
CP-162 – Internal Communication
Job descriptions
Minutes of committee and other meetings
Training plans
Contract documents
Monthly HSE reports
Competency / training records
Reports to external stakeholders
Etc.
←
Hazards and
Effects
Management
(HEMP)
PL-03 – Risk and Internal Control
PL-04 – Health, Safety, and Environmental Protection
CP-131 – Risk and Opportunity Management
Hazards & Effects Registers
HSE Cases
Environmental Impact Assessments
Integrated Impact Assessments
Etc.
←
Planning and
Procedures
PL-03 – Risk and Internal Control
PL-04 – Health, Safety, and Environmental Protection
PL-09 – Human Resources
PL-10 – Security and Emergency Response
PL-11 – Asset Integrity and Disposal
CP-107 – Corporate Management Framework
CP-114 – Maintenance & Integrity Management
CP-115 – Operation of Surface Product Flow Assets
CP-117 – Project Engineering
CP-118 – Well Lifecycle Integrity
CP-123 – Emergency Response Documents Part I
CP-126 – Personnel and Asset Security
CP-136 – Planning in PDO
Asset Manager Mandate(s)
Emergency Response Documents Part II
Specific Contingency Plans
Asset Level HSE Plans
Work Permit Procedure
Operational Control documents / procedures
/ work instructions
Etc.
Implementation
and Operation
PL-04 – Health, Safety, and Environmental Protection
PL-06 – Information Management and Internal
Communication
CP-114 – Maintenance and Integrity Management
CP-115 – Operate Surface Product Flow Assets
CP-117 – Project Engineering
CP-118 – Well Lifecycle Integrity
CP 123 – Emergency Response Documents, Part I
CP-136 – Planning in PDO
POLICY
A document broadly defining PDO‟s expectations
and requirements.
↕
CODE OF PRACTICE
A high level document that specifies the overall
approach and procedure for performing a business
process / activity, and which states the minimum
requirements expected from employees,
contractors, and/or other relevant stakeholders.
↕
PROCEDURE
A document that specifies the way a work process /
activity / task is to be performed, describing why
(purpose), what (scope), who (responsibility), when
(frequency), how (tasks involved), and how many /
how much (specifications).
↕
SPECIFICATION
The specific requirements that are mandatory – with
respect to performance, implementation,
monitoring, and reporting. A specification can
apply to materials, products, activities, and/or
services.
↕
GUIDELINES
A non-mandatory document providing
supplementary information about acceptable
methods for implementing requirements found in
policies, business processes, procedures, work
instructions, etc.
↕
Assurance:
Monitoring and
Audit
PL-03 – Risk and Internal Control
PL-04 – Health, Safety, and Environmental Protection
PL-06 – Information Management and Internal
Communication
RECORDS
A document containing information with respect to
results achieved and/or providing evidence of
activities performed. (A record is an “output”
document and it typically cannot be revised or
altered. Records are typically created from forms
and templates).
Review
PL-03 – Risk and Internal Control
PL-04 – Health, Safety, and Environmental Protection
CP-100 – Policy Approval
CP-107 – Corporate Management Framework
CP-123 – Emergency Response Documents Part I
inputs
←
←
←
outputs
All relevant Asset operational control
procedures
Work Permit Procedure
Management of Change Procedure(s)
Etc.
Audit reports
Audit follow-up Action Plans
Monitoring data
Non-compliance report forms
Corrective action plans
Incident reports
Follow-up Action Plans
Etc.
Minutes of management review meetings
Etc.
→
→
→
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PDO HSE MANAGEMENT SYSTEM MANUAL
(CP-122)
0.1.2 The Background and Basis of PDO’s HSE Management System
This revision to the HSE Management System further advances PDO‟s continual improvement in HSE and its overall Corporate Management
Framework (CMF), a structure and Code of Practice document developed to provide clarity and direction on the principles by which PDO
manages its business. PDO‟s HSE Management System fits within the CMF. As such, the HSE Management System is aligned and meets
stakeholder aspirations and expectations in that it delivers compliance with the following:

Omani Law: While there is no specific legal requirement for PDO to have an HSE Management System in place, Omani Law
essentially requires that many of the key processes of a Management System are in place.

PDO Business Policies: PDO‟s Business Policies communicate our intentions and expectations for achieving stated Business
Objectives. PDO‟s HSE Policy requires that a systematic approach to HSE management shall be applied.

The ISO 14001 standard for environmental management systems.

The OHSAS 18001 specification for occupational health and safety management systems.


The Center for Chemical Process Safety (CCPS - 20 Elements for Process Safety).
Shell HSSE & SP Control Framework, Version 2, 2009, Shell Group Standards for Health, Security, Safety, the Environment &
Social Performance.
PDO‟s Management System hierarchy of documents (The Corporate Management Framework [CMF], Policies, Codes of
Practice, Procedures, Specifications, Guidelines, and Records).

The ongoing and future vision for PDO‟s HSE Management System is the systematic review, with revisions as necessary, leading to the
continual improvement of measures taken to protect the health, safety, and environment of those that may be affected by the activities of PDO.
This vision is also part of PDO‟s management commitment so as to ensure the suitability, adequacy, and effectiveness of the HSE Management
System. See Table Two – ALIGNMENT OF PDO‟S HSE MANAGEMENT SYSTEM PROCESSES WITH 1SO 14001, OHSAS 18001, CCPS
PSM, and the SHELL HSSE & SP CONTROL FRAMEWORK on the next page for details.
0.1.3 Using this Code of Practice
Language
In this document the recommendations for a course of action are made with varying degrees of emphasis and mandate. As a rule:

'shall' / „must‟ indicates a required course of action at all times, with mandatory status within PDO, and a good practice.

'should' indicates a preferred course of action, and a best practice.

'may' / „can‟ indicates a possible, optional, and/or supplementary course of action.
In this document the collective expressions of PDO are sometimes used for convenience in contexts where reference is made to the specific
asset and/or for contractors in general. These expressions are used where no useful purpose is served by identifying the particular asset
and/or contractor(s).
Application
In general this Code of Practice is applicable to all PDO operations, assets, and facilities, employees, contractors, and other relevant
stakeholders. Should any significant deviations be made from the recommendations in this document, then users are required to inform
PDO of the nature and justification for these if it is intended that the deviations are to be permanent.
Feedback
The content of the HSE MS is not static, but a growing and improving collection of HSE expertise. Consequently, users are invited to comment
on the content to PDO and to suggest changes and additional material which they consider would be useful for inclusion in future revisions.
Please refer such comments to MSE52 using the Feedback Form on Page 8.
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Introduction
PDO HSE MANAGEMENT
SYSTEM MANUAL
(CP-122)
Table Two: ALIGNMENT OF PDO’S HSE MANAGEMENT SYSTEM PROCESSES WITH 1SO 14001, OHSAS 18001,
CCPS PSM, and the SHELL HSSE & SP CONTROL FRAMEWORK
HSE Management
System Manual /
CP-122
ISO 14001 : 2004
OHSAS 18001 : 2007
CCPS PSM
Shell HSSE & SP Control
Framework,
Version 2, 2009
Process / Chapter 1
Leadership and
Commitment
No explicit reference.
4.4.1 Resources, Roles,
Responsibility, Accountability,
and Authority
1. Process Safety Culture
1. Leadership and Commitment
Process / Chapter 2
Policy and Strategic
Objectives
4.1 General Requirements
4.2 Environmental Policy
4.3.2 Legal and Other
Requirements
4.1 General Requirements
4.2 OH&S Policy
4.3.2 Legal and Other
Requirements
2. Compliance with Standards
2. Policy and Objectives
Process / Chapter 3
Organization,
Responsibilities,
Resources,
Standards, and
Documents
4.4.1 Resources, Roles,
Responsibility, and Authority
4.4.2 Competence, Training, and
Awareness
4.4.3 Communication
4.4.4 Documentation
4.4.5 Control of Documents
4.4.1 Resources, Roles,
Responsibility,
Accountability, and Authority
4.4.2 Competence, Training, and
Awareness
4.4.3 Communication, Participation,
and Consultation
4.4.4 Documentation
4.4.5 Control of Documents
3. Process Safety Competency
4. Workforce Involvement
5. Stakeholder Outreach
6. Process Knowledge
Management
12. Training and Performance
Assurance
15. Conduct of Operations
3. Organization, Responsibilities,
Resources (including
Competence)
Process / Chapter 4
Hazards and Effects
Management
4.3.1 Environmental Aspects
4.4.7 Emergency Preparedness
and Response
4.3.1 Hazard Identification, Risk
Assessment, and
Determining Controls
4.4.7 Emergency Preparedness
and Response
6. Process Knowledge
Management
7. Hazards Identification and Risk
Analysis
14. Operational Readiness
16. Emergency Management
4. Risk Management
(including Managing Risk
and Risk Assessment Matrix
[RAM])
Process / Chapter 5
Planning and
Procedures
4.3.3 Objectives, Targets, and
Programme(s)
4.4.6 Operational Control
4.4.7 Emergency Preparedness
and Response
4.3.3 Objectives and Programme(s)
4.4.6 Operational Control
4.4.7 Emergency Preparedness
and Response
8. Operating Procedures
9. Safe Work Practices
10. Asset Integrity and Reliability
11. Contractor Management
13. Management of Change
15. Conduct of Operations
16. Emergency Management
5. Planning and Procedures
(including Emergency
Response, Management of
Change, Permit to Work,
Planning and Procedures)
6. Process Knowledge
Management
8. Operating Procedures
9. Safe Work Practices
10. Asset Integrity and Reliability
11. Contractor Management
13. Management of Change
15. Conduct of Operations
6. Implementation Monitoring and
Reporting (specifically –
Implement)
Process / Chapter 6
Implementation and
Operation
4.4.6 Operational Control
4.5.4 Control of Records
4.4.6 Operational Control
4.5.4 Control of Records
Process / Chapter 7
Assurance:
Monitoring and Audit
4.5.1 Monitoring and Measurement
4.5.2 Evaluation of Compliance
4.5.3 Nonconformity, Corrective
Action & Preventive Action
4.5.4 Internal Audit
4.5.1 Performance Measurement
and Monitoring
4.5.2 Evaluation of Compliance
4.5.3 Incident Investigation,
Nonconformity, Corrective
Action Preventive & Action
4.5.5 Internal Audit
17. Incident Investigation
18. Measurement and Metrics
19. Auditing
6. Implementation Monitoring
and Reporting (specifically –
Incident Investigation and
Learning, and Performance
Monitoring and Reporting)
7. Assurance
Process / Chapter 8
Review
4.6 Management Review
4.6 Management Review
20. Management Review and
Continuous Improvement
8. Management Review
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PDO HSE MANAGEMENT SYSTEM MANUAL
(CP-122)
HSE MS Manual Format
Each HSE MS Process chapter contains the following standard sections and format, in order to explain and simplify its content for the reader:
1.
2.
3.
4.
OVERVIEW: This explains the “WHY” or purpose of the Process in the overall HSE MS.
REQUIREMENTS: This explains “WHAT” is required to be implemented in the HSE MS Process.
PROCEDURES: This explains “HOW” the HSE MS Process / activity is to be implemented or conducted.
REFERENCES: This explains to the reader “WHERE” to look for further implementation information in other PDO documentation.
0.2 PURPOSE AND OBJECTIVES
0.2.1 Purpose of PDO’s HSE Management System
The purpose of PDO‟s Health, Safety, and Environment Management System is to manage threats, hazards, events, and effects to health,
safety, and the environment in a systematic and structured way. The management of these involves a systematic process of risk
identification, assessment / evaluation, control, monitoring, and recovery where necessary.
The HSE Management System also sets performance standards for managing health, safety, and environment, which will be assessed and
continually improved by a systematic approach to performance monitoring, audits, assessments, and reviews.
0.2.2 Objectives of the HSE Management System Manual – Code of Practice CP-122
The objectives of this HSE Management System Manual or CoP 122 are:

To inform, by providing all employees, contractors, and other relevant stakeholders with a concise, comprehensive, and
structured description of all aspects of PDO‟s HSE Management System. As such, the Manual / CoP describes the „processes‟
for managing HSE at the corporate level, and within any Asset Team. It also acts as the main reference framework for the
various documents that make up the HSE Management System.

To illustrate the linkages between the HSE Management System and the Business Control Framework used to manage PDO‟s
Asset Teams.

To provide a high level document which systematically addresses achievement of, and alignment to PDO‟s Three HSE Golden
Rules: 1) Comply with the law, standards, and procedures; 2) Intervene in unsafe or non-compliant actions; and 3) Respect our
neighbours.

To provide a high level document which systematically addresses achievement of, and alignment to PDO‟s Life Saving Rules:
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PDO HSE MANAGEMENT
SYSTEM MANUAL
(CP-122)

Introduction
To inform and communicate PDO‟s HSE Management System to employees, contractors, and other relevant stakeholders in a
way that is interesting and easy to understand. It does this through color coding each chapter to represent each process of the
HSE Management System and matches the colors on the HSE Management System logo, as well as formatting each chapter in
a standardized way as defined above.
0.3 TARGET AUDIENCE AND DISTRIBUTION
PDO‟s HSE Management System applies to all PDO activities (including those conducted by employees, contractors, suppliers, and/or
other relevant stakeholders). The main target audience for this HSE Management System Manual is all PDO employees and contractors;
therefore it is designed for the widest circulation possible within PDO.
Contractors, suppliers, and other relevant stakeholders may also be considered as a „target audience‟ in that they may wish to use this
Manual / CoP as guidance in developing their own HSE Management Systems to meet PDO requirements.
Distribution of this document is controlled by the Document Owner, the Corporate HSE Manager.
Management System (EDMS) is used for document control.
PDO‟s Electronic Document
This document shall be reviewed annually by the Document Owner. The objective of this document review is to determine the ongoing
suitability, adequacy, and effectiveness of CP-122, and to identify any needs for change, updating, and/or continual improvement. This can
be included in or as part of the PDO HSE-MS Management Review process as described in Process 8.
0.4 REFERENCE DOCUMENTS
Reference documents used in the writing of this Introduction, which may be used for more information:
PDO Policies
PL-04 – Health, Safety, and Environmental Protection
PL 04
PDO Codes of Practice
CP-102 – Corporate Document Management
CP-107 – Corporate Management Framework
CP 102
CP 107
PDO HSE Procedures
No direct link exists and/or is required.
--
PDO HSE Specifications
No direct link exists and/or is required.
--
PDO HSE Guidelines
No direct link exists and/or is required.
--
Other PDO Documents
Statement of General Business Principles (SGBP)
PDO Code of Conduct
January 2007
April 2011
Shell Group Documents
Shell HSSE & SP Control Framework, Version 2, (Shell Group Standards for
Health, Security, Safety, the Environment & Social Performance)
December 2009
Other Documents
Occupational Health and Safety Assessment Series
Environmental Management Systems –Specification with Guidance for Use
Quality Management Systems – Requirements
The Center for Chemical Process Safety (CCPS - www.aiche.org/ccps)
OHSAS 18001:2007
ISO 14001:2004
ISO 9001:2008
CCPS 2010
0.4.1 Other useful reference documents:
Please refer to the individual HSE MS Process for further reference documents and their hyper-links, and/or the Glossary for a complete
listing.
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PDO HSE MANAGEMENT SYSTEM MANUAL
(CP-122)
0.4.2 Feedback
FEEDBACK FORM: In the spirit of continual improvement, CP-122 will be periodically reviewed and updated as necessary to
incorporate corrections and improvements identified by users. PDO would very much welcome your comments and suggestions to assist
this process.
If you would like to make any suggestions for improvement please can you send your comments on an email to MSE52, organizing the
information in a format similar to that shown below.
CP-122 Reference / Section
Suggestions for Improvement
Appendix One: PDO Documentation Hierarchy and Framework
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