Topic Presenter
Opening comments, introductions and market updates
“Verizon Managed Services for Enterprise
Jeff Neikirk (Verizon)
Brent Carter (Verizon) and IP Trunking”
“Migrating to SIP Trunking with AudioCodes” Alan Percy (AudioCodes)
Open Q/A Jeff Neikirk (Verizon)
Drawing for Microsoft Surface Jeff Neikirk (Verizon)

Jeff Neikirk
Brent Carter
Verizon Enterprise Solutions
Confidential and proprietary material for authorized Verizon Business personnel only.

24/7 business
Speed of information
Virtual workplace
Globalization
Millennials entering workforce
Distributed workforce
Mobility
And social networking
Video
Adoption
Economic
Reality
Cloud-based services
Consumerization of IT
Communications technologies are enabling enterprises to examine new possibilities… and allowing them to create more agile, aware, and sustainable business models
4
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Comprehensive Support for Verizon’s
Managed UC&C for Microsoft ® Lync ® Server
Leading Solutions and Professional Services Expertise
Managed UCC
•
Operate stand-alone and integrated solutions
•
Monitor ongoing operations
• Analyze and improve performance
Deployment and
Integration Services
•
Configurations & Integration of Lync Server roles
• Telephony Integration for Lync
• Application Enablement and Planning Service
Strategy, Planning and
Assessment Services
• Discovery Workshop
•
Identify User & Business
Units Requirements
•
Identify critical success factors
• Evaluate ROI
•
Assessment of UCC
Capabilities & Readiness
Architecture and
Design Services
•
Architect frameworks for
Microsoft UC&C solutions
• Engineer required solutions specifications
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
5

Verizon Managed UC&C:
Delivering Comprehensive Management and Support
Verizon Managed Unified Communications & Collaboration (UC&C):
Full Management and Support of Microsoft ® Lync ®
Server to drive collaboration and productivity
• Outsourced server monitoring and management
– Microsoft Lync Server, Exchange, SharePoint ® and
Active Directory ®
• Full support of communication and collaboration features of Lync
• Integrated help desk and tools combined with other managed services
• Can be combined with Verizon Professional Services and IP Trunking
• Delivered with Microsoft Technology Solution partners including Acme Packet, AudioCodes, Plantronics and
Polycom
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
6

Verizon Managed Network Service
Operations (MNSO) Centers
• Tier 1 and Tier 2 technical support
• 24 x 7 x 365
• Operational issues are analyzed and escalate up as necessary for remediation
• Ability to escalate to issues to Microsoft
Escalation Engineer
• Faults and Incidents
Microsoft
®
Services Premier Support for
LYNC
®
Partners
• Tier 3 and Tier 4 technical support
• Premier Support for Lync Partners program
• Microsoft trained and certified personnel in
Verizon Operation Centers
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
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• Nationwide Reach
– Local Service in more than
3000 Rate Centers
• Extensive Global Reach
Europe
– Germany
– UK
- Spain
- Ireland
– France - Sweden
– Netherlands - Italy
– Belgium - Switzerland
– Luxembourg
Asia Pac
– Hong Kong - Singapore
PSTN
NA
– India - Australia
Canada in (Planned 2013)
VoIP Network
Gateway
•
•
•
•
Network Based Gateways
– Diverse, redundant, national and global
End-to-End QoS
Voice Quality SLAs
Minimum MOS of 3.8
Multiple Access Types
Verizon ® Voice Enabled Private Network
PSTN
Europe
Hosted IP Centrex
Verizon VoIP ®
Voice Enabled Public Network
Network
PSTN
Asia Pac
Multiple Access Types
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Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.

Smartphones
Ultra books
Tablets
Managed Services
Security Solutions
Mobility
MPLS
Verizon VoIP
Microsoft
Lync ®
®
Verizon
Conferencing
•
•
•
•
•
Complete, integrated portfolio of UC&C and management solutions
Scale and flexibility of global voice, data and hosting services
Integration with Verizon voice products and networks
Expertise and commitment to delivering leading UC solutions
Extensible through our mobility solutions and devices
Establishing the new edge at the user
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
10

?
Confidential and proprietary material for authorized Verizon personnel only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement.
11

Microsoft UC Topology
Client Devices
Web Client
Verizon
Mgmt System
Customer Main Site
Customer Branch
Private IP
Srv. Branch Gw
Microsoft Server 
Verizon Remote Management 
Networking Hardware 
Soft Client
Firewall Firewall
SCOM GW SQL Server ®
Edge
Internet AV Conference Active Directory ®
Desk Phone
Director Archiving
Proxy
Front End Exchange ®
Video Device
SCOM GW Voice Gateway
SBC*
Mediation SharePoint ®
Smart Phone
* Managed Session Border Controller (SBC) services are contracted as an extension of Managed WAN.
Confidential and proprietary materials for authorized Verizon personnel and outside agencies only. Use, disclosure or distribution of this material is not permitted to any unauthorized persons or third parties except by written agreement. 13

SIP Ethernet LAN
Command/Control/Config.
Security Policy Management
SIP
Stack
DSPs
(Codecs)
SIP
Stack
Signaling (SIP)
Media (RTP)
SIP Ethernet WAN

Accept messages based SIP header properties. For exp, request URI etc looks at the IP addresses and ports to filter unwanted packets and throttles the incoming packet rate
Filter out SIP messages which do not belong to an open dialog
Filter oversized SIP messages, unwanted SIP bodies, SIP syntax policing
Overcome TCP vulnerabilities, perform
TLS authentication

Mediant
800
E-SBC
SBC
Mediant
1000
E-SBC
H a r d w a r e b a s e d
Mediant
3000
E-SBC
SBC SBC
Mediant 4000
E-SBC
SBC
Software based
Mediant Software
E-SBC
SBC
SMBs
Up to 50 sessions
Multi Service
Business Gateway
SMBs and SMEs
Up to 150 sessions
Multi Service
Business Gateway
Large Enterprises
1000 sessions
SBC and PSTN
Large Enterprises
4000 sessions
SBC
SMBs and SMEs
1000 sessions
SBC
Unmatched Scalability

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Reduced OPEX with low-cost SIP Trunking
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Long Distance
Consolidation of Local Numbers
Toll Free
TDM & SIP Trunking
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Easier migration
Enhanced survivability
Compatible with other applications
Fax Servers
Contact Centers
Other UC Systems

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AudioCodes Microsoft Resource Page: www.audiocodes.com/Microsoft
AudioCodes / Verizon Technical Resources: www.audiocodes.com/solution-partner/ verizon -communications
Verizon Enterprise Unified Communications and
Collaboration pages: http://www.verizonenterprise.com/products/advancedcommunications/unified-communications-collaboration/
Contacts:
Jeff Neikirk - Jeffrey.Neikirk@VerizonWireless.com
Brent Carter - brent.carter@verizon.com
Alan Percy – Alan.percy@audiocodes.com