OWNER’S MANUAL
OWNER’S MANUAL
By selecting a Haiku® fan, you’ve chosen quality design, heightened comfort and effortless conservation. Use this guide to
discover everything your fan can do. Please contact us with any questions you may have by calling 1-855-MY-HAIKU, or visit
us at haikuhome.com to learn more about Haiku.
Watch tutorial videos at haikuhome.com/service
View step-by-step instructions on using Haiku Home app features at
bigassfans.com/onlineguides/haikuhomehelp/content/helptopics/haikuhomehelp.htm
Before You Start
Obtain your Wi-Fi router SSID and password
Install and test your fan
For help, contact Haiku Customer Service at
1-855-MY-HAIKU.
Make sure the power is on! Use the provided
remote to test fan functionality. See the fan
installation guide for instructions on properly
installing your fan.
Fan models: K3150, S3150, K3127, S3127, B3213
Updated to iOS app version 2.0 and Android app version 2.0.
1
Set up Your App
1
Install your Haiku products. Follow the instructions and safety guidelines provided in the installation guide.
2
Download the Haiku Home app. Search for “Haiku Home” in your preferred app store and download the app to your
iOS or Android device.
3
Accept the terms and conditions. Open the Haiku Home app. When prompted, tap Get Connected. Tap Accept and
Continue to agree to the Terms of Service.
4
Connect to your Haiku product. When prompted, follow the on-screen instructions. The product will flash its LED
indicators to identify itself.
5
Set up your Haiku product. Tap Set It Up. The app will ask you to name your product and specify the room in which it is
located. For fans, you will be prompted to specify the distance between the fan’s airfoils and the floor.
6
Connect to your Wi-Fi network. Follow the on-screen instructions to connect your product to your network.
7
Add more Haiku products. Tap Add Another Device when prompted and follow the on-screen instructions. When you
are finished, tap Finished Adding Devices.
8
Create a Haiku Home account. When prompted, tap Create An Account and follow the on-screen instructions. Tap Start
Using Haiku Home. Write your password here for future reference.
9
Congratulations! Your Haiku products have been connected. Customize your app settings to your daily activities. To
connect more products, tap Connect A Device in the Settings menu.
2
Haiku Home App Features
Smart Mode
Alternates between Smarter Heating and Smarter
Cooling to maintain comfort and maximize energy
savings
Sleep Mode
Responds to changing conditions to provide
customized comfort all night long
Whoosh® Mode
Silently varies fan speed to mimic cooling natural
breezes
Rooms
Group multiple Haiku products in the same space
for synchronized operation
Scheduling
Sets precise schedules for fan control modes
Motion Sensor
Detects when you enter or leave a room, turning
the fan and LED light on and off automatically
Haiku Home Account
Create a Haiku Home account to automate your
comfort using SenseME™ Technology.
Works with Nest®
SenseME Technology works with the Nest® Learning
Thermostat™ to switch from Smarter Cooling to
Smarter Heating when Nest switches to Cooling
or Heating Mode, saving you up to 30 percent on
your heating and cooling costs.
3
Works with Nest
With your Haiku Home account, you can pair your Haiku products with your Nest Learning Thermostat to increase
energy savings and live more comfortably.
1 Set up your Nest account. Follow the instructions included with the Nest Thermostat. Keep the password
handy—you will need it later.
2 Access your Haiku Home account. Open the Haiku Home app and tap My Haiku Home Account in the
Settings menu. Follow the on-screen instructions to create your account.
→→ If you already have a Haiku Home account, tap Works with Nest.
3 Select Works with Nest. Follow the on-screen instructions. You will be asked to log in to your Nest account
and authorize the connection.
Scan for step-by-step instructions
4
Main Control Screens
Home Screen
Settings
menu
Room Control Screen
Room
name
Enabled
features
Settings
menu
Adjust fan
speed or light
brightness
Fan speed
Dining
Room status
Dining
Control
the room
Dining
Dining
Dining
Brightness
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Dining
Dining
Dining
Nest
status
Dining
Adjust Nest
Thermostat
The Nest Leaf Logo™ appears if the current
temperature is saving energy.
Active
feature
(teal)
Tap a feature icon to access the feature
control screen.
Inactive
feature
(dark grey)
5
Rooms
Add rooms or
move products
to a different
room
Simultaneously control all Haiku products in the
same space using the Haiku Home app.
Edit the room
name and type
View or adjust
product
Configuration
Details
How to Use It
Each time you connect a new Haiku product to the
app, the app will ask you to specify the room in
which it is located. After connecting your products
and setting up rooms, use the app to control all the
products you added to the room.
On the Rooms & Devices screen, you can add and
rename rooms or move products to a different room.
To access a product’s Configuration Details, tap the
product name on the Rooms & Devices screen.
To individually control products, create a new room
for each product. For example, create Great Room
Fan 1 and Great Room Fan 2 to indicate two fans in
the same space.
Scan for step-by-step instructions
6
Smart Mode
Smart Mode takes advantage of the fan’s
onboard sensors and microprocessors to
monitor and adjust to room conditions like
temperature and humidity. That means
your fan knows when it gets warmer or
cooler as the day (or night) goes on.
The light doesn’t respond to Smart Mode,
but you can set it to turn on automatically
when you enter a room with the Motion
Sensor.
Your ideal
comfort level
Smarter Cooling,
Smarter Heating,
or Works with Nest
Fan will not exceed
these speed settings
during Smarter Cooling
Scan for step-by-step instructions
7
Smarter Cooling
Set your ideal temperature, and the fan
will automatically adjust to find the most
comfortable speed during Smarter Cooling.
Be sure to set your minimum and maximum
fan speeds.
Smarter Heating
Smarter Heating saves you up to 25 percent
on your heating bills by recirculating the
heat trapped at the ceiling. When you enter
the room, your fan will spin slowly, gently
pushing hot air down to your level without
creating a draft. When you leave the room,
Smarter Heating will signal the fan to speed
up, fully mixing the warm air in the space.
Works with Nest
You can wirelessly connect your Haiku
fan to your Nest thermostat for even more
energy savings. Nest will automatically
signal the fan to switch from Smarter
Cooling to Smarter Heating when your
thermostat switches to Cooling or Heating
Mode.
8
Scheduling
Schedule an event to include an app
feature when you know you’ll be needing
it—or not needing it. Have the lights turn
on while you’re on vacation or turn off the
motion sensor at night.
Delete event
Event days
Event time
How to Use It
To schedule an event, tap the + icon in the
upper left corner of the screen.
Enabled features
when the event starts
Turn on the fan at
the event time
Brightness level
Turn on the light
at the event time
Scan for step-by-step instructions
9
Sleep Mode
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Sleep Mode lets you choose unique fan
settings for personalized nighttime comfort.
When Sleep Mode is on, all other features are
disabled—nothing should disturb your sleep,
so this makes sure your fan won’t, either.
81˚
Activate
Sleep Mode
How to Use It
When you are ready to fall asleep, toggle
Sleep Mode in the app or press the Sleep
button on the remote. The fan will adjust to
achieve your ideal comfort level throughout
the night.
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When you wake up, tell the app you are
awake by toggling Sleep Mode in the app or
pressing the Sleep button on the remote. The
fan will resume the speed it was at before
you went to sleep, and the light will turn on,
if enabled.
Ideal
sleeping
temperature
Fan will not
exceed these
speed settings
When you wake up, the light will
turn on at this level. If you don’t
want the light to turn on, disable
it here.
Scan for step-by-step instructions
10
Motion Sensor
The motion sensor detects when you enter
or leave a room, turning the fan or light on
and off automatically.
Fan will automatically
turn on or off
Light will automatically
turn on or off
How to Use It
Schedule the motion sensor to
disable when you know you’ll be
away from home so that it doesn’t turn on
every time the cat walks into the room.
When the motion sensor is enabled
for a room in the app, all fans and
lights in the room will simultaneously turn
on or off when motion is detected. Use this
feature in larger spaces instead of turning
on the fans and lights each time you enter
the room.
Scan for step-by-step instructions
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After you leave the
room, the fan or light
will turn off after this
number of minutes.
11
Whoosh Mode
Whoosh Mode silently varies the fan speed
to mimic cooling natural breezes.
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79˚
80˚
How to Use It
81˚
Enable
Whoosh
Mode
Enable Whoosh Mode on hot summer days
when you want to enjoy some fresh air.
Scan for step-by-step instructions
12
Nest
Pair your Nest Learning Thermostat with your
Haiku fan to keep your home more comfortable
while saving energy. Increasing your thermostat
setpoint by one degree can increase your
energy savings by up to five percent!
Room and current
temperature
Home/Building
How to Use It
Tap your Nest Thermostat on the app Home
screen. You can adjust the Nest Mode, HVAC
Mode, and temperature.
The Nest Leaf Logo appears when you
choose a temperature that will save energy.
Switch between Home
and Away*
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Dining
Dining
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Dining
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Dining
Scan for step-by-step instructions
*Nest’s Away Mode feature will turn off your HVAC
until the set temperature is reached.
Heat, Cool, or
Heat & Cool
13
Updating Your Haiku Products
When new or enhanced features are available, we’ll let you know. Just tap
See Update when the alert appears on the screen. You can update all of your
products at once, or you can select products to update individually. Updates
can take a few minutes, so leave the app open to make sure everything
downloads completely. During an update, the app will display the progress
and the approximate time remaining.
Want to avoid the hassle of manually updating your Haiku Home app? Set
your mobile device to allow automatic updates.
If you want to wait to update, tap Later. When you’re ready to update, tap
Firmware Update in the Settings menu.
What version do I have?
To find out what version of the app you have installed, check your mobile
device’s app settings. To check your Haiku product firmware versions, tap
Firmware Update in the Haiku Home app Settings menu.
14
Remote Control
When you can’t find your mobile device, use the provided remote to control your fan and light. The Haiku fan remote control
operates on a CR 2025 3 V lithium battery. If you need to replace the battery, please properly dispose of the old battery.
Power
To turn the fan on or off or reset the fan’s speed, press the Power
button. The fan will automatically start at the last operating
speed.
Power
Light
Speed
To change the fan speed, use the Speed arrow buttons.
Light
To turn the light on or off, press the Light button. Use the Light
arrow buttons to control the brightness.
Timer
To set the Timer, press the Timer button 1–7 times (once for each
hour) to program the end time. The fan will run at the last speed
setting until the time period ends.
Whoosh
To activate Whoosh Mode, set the maximum fan speed using the
Speed arrow buttons, and then press the Whoosh button.
Sleep
To enable Sleep Mode, press the Sleep button to activate your
Sleep settings. When you wake up, press the Sleep button to
activate your Wake Up settings.
Adjust fan
speed
Adjust
light
Timer
Whoosh
Sleep
Clear
15
Troubleshooting
1-855-MY-HAIKU (1-855-694-2458) www.haikuhome.com/service
Our Customization Specialists are available to help you customize your app settings. But before contacting Customer
Service, review the tips listed below. For additional help with the Haiku Home app, visit haikuhome.com/senseme/faq
Issue
The fan will not start.
What to do
✓✓ Verify that supply power is adequate. Check your circuit breaker or
fuse and wall switch for functionality.
✓✓ Make sure that all wires are securely connected and the fan is properly
wired and grounded.
✓✓ Check all mounting and fan hardware. If loose, tighten.
The fan is noisy during operation.
✓✓ Make sure there are no fan parts rubbing on the motor unit when the
fan rotates.
The fan jerks upon startup.
✓✓ This is normal and may happen occasionally upon startup. An initial
slight jerking forward and backward does not affect fan operation.
How do I silence the fan beep or turn off
the LED indicators?
✓✓ Tap Rooms & Devices in the Settings menu, and then tap the fan name.
Toggle Fan Beep or LED Indicators to disable them.
16
Issue
What to do
The fan wobbles.
✓✓ For H Series fans, remove the airfoil to ensure the sticker on the
airfoil matches the sticker on the fan tab. For I Series fans, remove
the lower cover and ensure the sticker on the bottom of the airfoil
matches the sticker on the fan tab. If the stickers don’t match, move
the airfoils to the matching hub attachment points.
✓✓ Make sure that all mounting hardware is secure and tight.
✓✓ Make sure that all the airfoils are aligned properly and are securely
fastened to the fan hub. Airfoils must be replaced as a set. Do not
replace individual airfoils. If an airfoil is damaged, contact Haiku
Customer Service.
✓✓ If you installed multiple fans, ensure the serial numbers on the airfoils
match the serial number on the fan hub.
How do I reverse the fan?
✓✓ Turn off the fan. When the fan is at a complete stop, tap Rooms &
Devices in the Settings menu, and then tap the fan name. Toggle
Reverse Fan. Haiku Home does not recommend reversing your fan.
Instead, enable Smarter Heating during the winter to recirculate
heat trapped at the ceiling and save energy!
My Haiku product will not connect to my
new Wi-Fi router.
✓✓ Tap Connect A Device in the Settings menu to connect your Haiku
product to the new Wi-Fi network the same way you did when you
first installed the product. Make sure you know your new Wi-Fi SSID
and password.
17
Issue
What to do
Why are the LED indicators flashing?
✓✓ If the fan LEDs are flashing repeatedly, your fan has lost connection
with your Wi-Fi network. This is different from the LEDs lighting
up in unique patterns, which indicate different operating modes.
To view a tutorial video showing the fan LED patterns, visit
haikuhome.com/service
✓✓ Make sure the switch is turned on if you installed the fan on a
switched circuit. Do not turn the switch off at any time to ensure the
fan consistently operates properly.
I don’t see my Haiku products in the app.
✓✓ Check the Wi-Fi settings on your mobile device to make sure you’re
connected to the correct Wi-Fi network. If your mobile device is not
connected to the same network as your Haiku products, you won’t
see your products in the app.
How do I reset the fan settings to the
defaults?
✓✓ Press Whoosh, Whoosh, Clear, Timer, Power on the remote. After the
reset, reconnect the fan to the Haiku Home app by tapping Connect
a Device in the Settings menu.
18
Annual Fan Maintenance
Please take a few moments each year to perform the following preventative maintenance procedures on your fan to ensure
its safe and efficient operation. If you have any questions, require assistance with your fan, or need replacement parts, please
contact Haiku Customer Service at haikuhome.com/service
☑☑ Check Safety Cable
Check that the safety cable is properly installed by sliding the wiring cover and the wiring cover trim down the extension
tube, and then examining the safety cable and hardware.
☑☑ Secure Hardware
Make sure the mounting hardware and the hardware securing the airfoils to the fan hub are securely fastened.
☑☑ Check Wiring
Make sure the wire nuts are secure and the ground wire is securely connected.
☑☑ Clean Airfoils
Dust the airfoils regularly. If the fan becomes dirty, clean it with a damp cloth and ordinary soap and water. Do not use
solvents, gasoline, or any other chemical cleaners! These may cause surface distortion and damage to the fan.
→→ If you purchased polished aluminum airfoils, apply a cleaning product appropriate for stainless steel surfaces, such as
Pledge® Multi Surface Cleaner, and wipe with a microfiber cloth. Repeat as needed. Please wear the provided gloves
when you are handling the airfoils to avoid smudges and fingerprints.
Contact Us
United States
Asia Pacific
2348 Innovation Drive
Lexington, KY 40511
+1 855-694-2458
haikuhome.com
18 Tampines Industrial Crescent #06-07
Singapore 528 605
+65 6709 8500
haikuhome.com.sg
Canada
East Asia
6300 Northwest Dr, Unit 3
Mississauga, ON L4V 1J7, Canada
+1 844 924 4277
haikuhome.com.ca
Room 808, Tai Yau Building
181 Johnston Road
Wan Chai, Hong Kong
+852 2836 5808
haikuhome.com.hk
Australia/Oceania
Unit 22, 1029 Manly Road
Tingalpa QLD 4173, Australia
+1 300 244 277
haikuhome.com.au
Notes
Revision C
© 2015 Haiku Home
Trademarks and Patents
The information contained in this document is subject to change without notice. May be protected by one or more patents
listed at bigasssolutions.com/patents
Haiku is a trademark of Delta T Corporation, registered in the U.S. and/or other countries.
iPhone mobile digital device, iPod mobile digital device, App StoreSM online store, and Safari application program are
trademarks of Apple Inc., registered in the U.S. and other countries. This document has not been authorized, sponsored, or
otherwise approved by Apple Inc.
Nest®, Nest® Learning Thermostat™, and Nest Leaf Logo™ are trademarks or service marks of Nest Labs, Inc., registered in the
U.S. and/or other countries.
Android is a trademark of Google Inc. Google Play is a trademark of Google Inc.