CONTENTS OWLV2 SYSTEM REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . . IV GETTING STARTED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Registering for Your OWLv2 Course . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Signing In as a Returning User . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 System Setup for OWLv2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Using the Header Links and Page Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 USING THE COURSES PAGE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 As a live, Web-based program, OWLv2 is regularly updated with new features and improvements. Please refer to the OWLvs online Help for the most current information. OWLv2 ‐ User Guide for Students August 22, 2016 pg. i Contents VIEWING YOUR SYLLABUS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 WORKING WITH ASSIGNMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Guidelines for Taking Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Understanding the Assignments Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Taking a Mastery Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Taking a Non‐Mastery or Test Assignment . . . . . . . . . . . . . . . . . . . . . . . . . 32 Taking a Personalized Study Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Taking an Adaptive Study Plan Assignment . . . . . . . . . . . . . . . . . . . . . . . . . 48 Taking a Quick Prep Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 Taking a Reading Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Taking an External Assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64 Entering a Content Access Code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65 TRACKING YOUR GRADES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 ACCESSING YOUR STUDY TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . 76 CONTACTING CENGAGE TECHNICAL SUPPORT . . . . . . . . . . . . . . . . 80 Contacting Nelson Technical Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 August 22, 2016 pg. ii OWLv2 OWLV2 SYSTEM REQUIREMENTS To ensure the best experience with OWLv2 and enjoy all of its features, please make sure your computer system and browser settings meet or surpass the specifications and settings on this page. Use the links provided to download any of the recommended browser and “plug‐in” software you may need. Windows® • Windows 7, 8, 8.1, or 10 • Intel® or AMD® CPU, 1.8 GHz or better • 1 GB RAM or more • Web browsers: Microsoft® Internet Explorer 11.0 or greater; Google Chrome 50.0 or greater; Mozilla™ Firefox® 47.0 or greater; Microsoft Edge 12.0 or greater Macintosh® • Mac OS® X 10.9 or greater • Mac® computer with an Intel® Processor • 1 GB of RAM or more • Web browser: Safari™ 8.0 or greater; Mozilla™ Firefox® 47.0 or greater; Google™ Chrome® 50.0 or greater Note: With the exception of Flash based modules, your assignments and eBook will work on mobile and tablet devices. Because of the wide variety of mobile devices and associated software, we cannot guarantee all functionality is available on all devices. August 22, 2016 pg. iv Additional Requirements (All Systems) • Adobe® Flash® Player (download from http://www.adobe.com/products/ flashplayer/) • Adobe® Reader® (download from http:/ /www.adobe.com/products/acrobat/ readstep2.html) • Screen resolution of 1366 x 768 or greater, and color quality of 16‐bit or greater • Popup‐blocking software turned off, or configured to allow your course’s OWLv2 URL to display popup windows • Browser set to check for newer versions of cached pages and refresh automatically. • Sound capability for audio content OWLv2 ‐ User Guide for Students GETTING STARTED Welcome to OWLv2, an improved version of the OWLv1 chemistry learning system. OWL stands for Online Web‐based Learning, which is an integrated, online course system for teaching and learning chemistry disciplines. OWLv2 provides you with the tools necessary for studying class materials, taking assignments, analyzing your progress, and tracking your grades from wherever you have Internet access. While working at your own pace, or within a schedule set‐up by your instructor, you can work on step‐by‐step tutorials, interactive simulations, homework questions, read an interactive eBook, take exams, and track your overall course progress. OWLv2 gives you an easy‐ to‐use, personalized online environment that you can manage to best suit your needs. As a live, web‐based program, OWLv2 is updated regularly with new features and improvements. Please refer to OWLv2’s online Help for the most current information. Note: It is important to always use the buttons and links provided in OWLv2 to close assignments or go to another page. If you use your browser's Close button or Back/Forward buttons instead, you may unintentionally lose work from your current session. Audience This document addresses the needs of OWLv2 students when registering for a course, taking and reviewing their assignments, accessing study materials, and tracking progress in their course. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 1 Getting Started Registering for Your OWLv2 Course When you are required to register for a new course, there are two codes you use to access your online materials. The first code you need is the Course Key, which is provided by your instructor, either as part of a registration URL or as a alphanumeric code. The Course Key is a 12 or 15‐digit string of numbers and letters that identifies your course. The second code you need is an Access Code. This code is proof of purchase for your course materials. Your least expensive option for purchasing an Access Code is through the CengageBrain website, however, it can also come bundled with your textbook or it can be purchased at your bookstore. When submitted, this code provides you with continuous access to your online course materials. Note: Most courses offer the option of a free trial that allows you to “try before you buy.” The duration of the trial is 3 days per week of your course, with a maximum of 21 days — beginning on the course start date. To be assured of uninterrupted access to your course, you need to submit an Access Code. If the trial deadline passes before you have a chance to make your purchase, your work is saved. However, you can no longer access your course until an Access Code is submitted. When first getting started with an OWLv2 course your instructor supplies you with a Course Key URL. The URL takes you to a CengageBrain site that is unique to your course and automatically provides the system with your Course Key. However, your instructor may provide you with the key code, in that case you need to enter it at the CengageBrain site yourself. When accessing the CengageBrain page you can either log in as a returning user or create a new account. Once your account is created, you can use your CengageBrain My Home page to purchase course materials, register for a new course, or open a registered course. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 2 Getting Started Use the following instructions when creating a new student account with Cengage Learning. Step 1 Action: To register as a new user Sign in to CengageBrain by using the link provided by your instructor or follow the instructions if you have received a Student Registration Information guide. (When logging in with the URL, your Course Key is entered automatically.) Your CengageBrain Log In page opens. Note: You may also log in as a returning user by directing your browser to https://login.cengagebrain.com. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 3 Getting Started Step 2 Action: To register as a new user Enter a valid email address and click the Create a New Account button. If you have previously created an account, you can log in as a returning student. The page will refresh and display additional fields for entering your personal account information, if you are creating a new account. If you are logging in and enrolling as a returning user, you can skip ahead to the instructions for the Payment Options page step #5. Note: Be sure to use an email address that you check periodically, as you may receive important notifications from your instructor. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 4 Getting Started Step 3 Action: To register as a new user Enter your name, a password, select a time zone, and a security question. Make a note of the email address and password you use when creating your account, so you have it available when signing in again. 4 Read and accept the CengageBrain Service Agreement. 5 Click Create My Account to open the Payment Options page. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 5 Getting Started Step 6 Action: To register as a new user Choose a method to pay for your course. Enter an Access Code, if you have already purchased one, and click Register. Choose one or two semesters and click Buy Now to purchase an Access Code online. You can pay by using a credit card, debit card, or PayPal. Opt to buy your course materials later and access OWLv2 during a free trial by clicking Start Free Trial. Note: The duration of the free trial is 3 days per week of your course, with a maximum of 21 days — beginning on the course start date. Your work is saved if the trial period expires. However, your account is suspended until you make payment. 7 Click the Open button for your course on your My Home page to enter your course. When accessing OWLv2 for the first time a New User Account window will open. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 6 Getting Started Step 8 Action: To register as a new user Review and confirm your course information, then click Open to open OWLv2. Depending on your instructor’s course settings you may need to enter a Student ID before proceeding to your course. Consult with your instructor for any special instructions. Note: If you have previously paid for your course materials and entered an Access Code, clicking Open takes you directly to OWLv2. If you are using a free trial, the OWLv2 Course Payment page opens, informing you of the days remaining in your trial. From this page you can enter an Access Code when you are ready or click Take me to my course to enter OWLv2 and continue using your free trial. Making Payment If during registration you choose to access OWLv2 with a free trial, it is required that you purchase and submit an Access Code when the trial expires. You can pay for your course using one of the options below: Online. You can pay through the CengageBrain website by using a credit card, debit card, or PayPal. (Your least expensive option.) Bookstore. you may be able to purchase an Access Code for OWLv2 at your bookstore, then submit the code from your CengageBrain account. Check with your bookstore to find out what they are offering for your course. Note: The trial period is 3 days per week of course duration, for a maximum of 21 days beginning on the course start date. If the trial deadline passes before you have a chance to make your purchase, your work is saved. However, you can no longer access the course until an Access Code is submitted. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 7 Getting Started Signing In as a Returning User Once you have successfully created an account with OWLv2, you can sign in as a returning user or register for additional courses from wherever you have Internet access. When your course is providing you with a trial period before payment is due, you will see your remaining days displayed on your My Home page. For uninterrupted access, you should try to submit the book’s Access Code before the trial period expires. Your course is not accessible after your trial period ends, however, your saved work is preserved and you can resume once your Access Code is submitted. Follow the steps below to sign in to CengageBrain as a returning user: Step Action: To log in to Cengage Brain as a returning user 1 Sign in to CengageBrain by using the URL for course registration or go to https://login.cengagebrain.com/. 2 Enter your email address and password in the fields provided exactly as you entered them when you created your account. 3 Click the Log In button and the CengageBrain My Home page opens. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 8 Getting Started Step 4 Action: To log in to Cengage Brain as a returning user Click the Open button for your course, under the My Courses & Materials heading. Note: If you using a free trial, clicking Open takes you to a Course Payment page where you can opt pay for your course materials or click Take me to my course. 5 (Optional) If you have a Course Key and need to sign‐up for a new course, simply enter the code in the Have Another Product to Register field and click Register. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 9 Getting Started System Setup for OWLv2 Once signed in, you can use the Run System Check feature to evaluate your browser and plug‐in settings in detail. The system check link is located in the Global Actions Menu (person icon) at the top of most pages in OWLv2. If any issues are discovered with your system’s configuration, they are listed once the System Check is complete, under the Plug‐in Check Results heading. The OWLv2 System Check Click the help icon that appears next to the results for any failed test to see detailed instructions for downloading any required plug‐ins. Note: You can also refer to the instructions in “OWLv2 System Requirements” on page iv for additional information on configuring your computer, or contact tech support at http://cengage.com/support. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 10 Getting Started Using the Heading Controls On the upper left side of each heading are links to main pages in OWLv2 where you can access information on your Courses, Assignments, Grades, and Study Tools. OWLv2 ­ Main Page Navigation On the top right side of the heading are two buttons that provide you with help or other useful resources. Click the Global Actions Menu to open a list of links to access the system Tools or Help options. Click the Cengage Technical Support button to open the Cengage Learning tech support site in a new browser window. Click the “list” icon that appears when your browser window is minimized to reveal the header links. Expanding this drop‐down menu allows you to go to the desired page in OWLv2. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 11 Getting Started Global Actions Menu Options The Basic Calculator link provides quick access to a simple calculator that opens in a new browser window. For advanced calculations, you can use the scientific Calculator located in the Math/Graphing Tools. The Math/Graphing Tool link opens a window containing several helpful utilities you can use, including a scientific calculator, a math glossary, a shapes library, and graphing tools. The Student ID link opens a page where you can create or edit a unique ID to help identify your account in your instructor’s OWLv2 Gradebook and grade reports. Use the Help link to open the OWLv2 online Help with the table of contents, index, and search functions enabled. The Run System Check link opens a utility you can use to verify that your system and browser settings conform to the OWLv2 system requirements. Sign Out closes your current OWLv2 session and informs the system that you are done. If you simply close the browser window, there is a chance that you may lose unsaved work, or that your session will not terminate successfully. Technical Support Clicking this button opens the Technical Support Knowledgebase in a new browser window. Use the available resources to get help or open a case if you have a problem working with OWLv2. See “Contacting Cengage Technical Support” on page 80 for more details. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 12 Getting Started Click the page links in the header to navigate to the following pages: Courses The Courses page displays the names of your instructor(s) and your overall grade for your OWLv2 courses. The Go To column supplies buttons to open pages for viewing your assignments, grades, and the syllabus specific to each course (when a syllabus is available). From this page you can also register for additional courses by using the Course Key provided by your instructor. Grades By providing multiple views, the Grades page helps you monitor your progress in your self‐study materials or find specific grades for your graded assignments. You can easily track your grades with the available grade details information and sorting options for organizing the display of your assignments, courses, and self‐study. Assignments The Assignments page provides an overview of your assignment details. It shows you your assignment’s Date Due, Grading Category, Actions you can perform, # of Submissions, # of Submissions Allowed, Time Allowed, Notes, and your Score for graded assignments that are complete. The Assignments page also allows you to Take a graded assignment for the first time, start an ungraded Practice assignment, or Retake or Resume an assignment (when your instructor permits it). Practice can start an ungraded assignment, an assignment your instructor is allowing you to take for practice after its Unavailable Date, or an assignment you can practice after your final submission. In practice mode, the assignment is fully functional, but any work you have previously submitted for a grade is unaffected. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 13 Using the Courses Page Study Tools The Study Tools page provides access to your registered materials in OWLv2 such as eBooks, Tutorials, and Personalized Study titles on a self‐study basis. Work that you access and complete on the Study Tools page is for ungraded self‐study only. Your progress is tracked in both your Grades page and your instructor’s Gradebook. However, your instructor has the ability to create a graded assignment from any of your Study Tools content and hide that content from your self‐study view. PowerSearch You may see a PowerSearch link if your school library subscribes to the PowerSearch service. PowerSearch allows students and instructors to access a wide range of periodical, reference, and source information over multiple databases. USING THE COURSES PAGE The Courses page gives you a quick view of all your OWLv2 courses. From here, you can get access to your assignments, syllabus, and grades. You are also able to use this page to register for additional courses. The Courses Page OWLv2 ‐ User Guide for Students August 22, 2016 pg. 14 Using the Courses Page Sorting your Courses page Click a column title (or "header") such as Course, Instructor, or Course Grade to sort the Courses page table by that column heading. To reverse the list order using the same column, click its header again. The arrow icon in the header shows if that column’s sort order is ascending (A‐Z) or descending (Z‐A). Course This column displays the name of your course. If your course has an online syllabus, you can click the course name or the Syllabus button to open it. Instructors This column displays the name of your instructor(s). Course Grade This column displays your total percentage score, to date, for your assignments. This score excludes any assignment results your instructor has chosen not to display, has not yet graded, or is not viewable for other reasons. Go To From the Go To column, you can access current course information and pending tasks in other areas of OWLv2 by using the provided buttons. You can quickly go to that course’s Assignments page, Grades pages, and open the Syllabus (if one is available). Register for Another Course Click the Register for Another Course button to access a page where you can enter a Course Key without returning to your CengageBrain My Home page. Instructors usually supply this code via email, in the syllabus, or during your first class. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 15 Viewing Your Syllabus VIEWING YOUR SYLLABUS Your instructor may provide a syllabus page or document to relate important information about your class such as the start and end dates, your instructor's office hours, or contact information. A syllabus may also include a short description of the class, its objectives, and any prerequisites. If there is a syllabus linked to your course, a Syllabus button appears in the Go To column. To view the syllabus for a course, you can click either the button or the course name, which opens the syllabus in a new browser window. WORKING WITH ASSIGNMENTS Your instructor creates and assigns activities in OWLv2, which you access from your Assignments page. These activities include several assignment types, from graded tests to tracked reading assignments, and from interactive multi‐question groups to External assignments. OWLv2 is able to grade most of your assignments electronically; it tracks your progress, and then reports your scores to your instructor. Assignment content can range from simple lists of multiple‐choice questions, to complex equations with specialized editors, to reading an eBook chapter or external Web page, all depending on the course, subject, and textbook content. Some assignments offer feedback, resources, or interactive simulations to help your understanding of concepts and guide you in developing your answers. Other assignments may include personalized learning plans with study content that is determined by the results of a diagnostic “pre‐test.” Note: Your instructor can record any external, off‐line assignment and include those points in your OWLv2 course score. These assignments are then labeled as “External to this website,” and you can see basic information on both your Grades and Assignments pages. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 16 Working with Assignments OWLv2 Assignments Overview Page Your school may provide Quick Prep or Adaptive Study Plan content, which are diagnostic assignments designed to help you get up to speed with skills you need for your chemistry course. You should complete your work in introductory Quick Prep assignments within the first week or two of your course's start date, so that you are prepared for concepts and topics you need to know. Check with your instructor to see if introductory assignments are being offered and if the work you do in these assignments counts toward your grade. Your instructor may make it mandatory for you to complete these assignments before starting the other assignments in your course. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 17 Working with Assignments Guidelines for Taking Assignments These instructions detail how you can achieve the best results when taking an assignment. You can make sure you get full credit for your work by considering the following guidelines. Do not use your browser's forward, back, close, refresh, or history options. Doing so may cause you to lose your most recent changes. Wait for each page to completely load before proceeding. If you must leave your computer, do not leave the assignment open and inactive for more than 2 hours. If the browser crashes or becomes unresponsive and you must force quit, you can resume your take if you sign back into OWLv2 within a few minutes. In assignments that provide it, use the pop‐out Contact Technical Support button in the upper right corner to open the Cengage Learning support site in a new browser window. Use the available resources to search the knowledgebase or open a case if you are having problems using OWLv2. In questions with multiple steps, be sure you submit a response in all sections. Depending on how your instructor set the assignment options, you may not be able to go back to edit your answers in previous steps. Note: If you have answers that are unsubmitted at the item level, OWLv2 retains and records these responses when you submit the entire assignment for a grade. When using a constant required for a homework question, check that the constant on your calculator matches the value found on the Tables page in your assignment. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 18 Working with Assignments Note: You can access the Tables page by expanding the References menu in your assignment and clicking the Tables link. Links for a periodic table and scientific notation are also located in References. Complete and submit your assignments before the Due Date and Time Allowed (not all assignments are timed or have due dates). There may be times when you can take an assignment past its Due Date (generally with a penalty), if your assignment has an Unavailable Date and you have not yet scored 100%. However, instructors generally penalize for each day that passes after the Due Date has passed. When available, use the Email Instructor button to send an message with a view of your response, your question, and the specific assignment content on which you are working. Assignments that permit you to save your progress and finish at a later time have a Save and Exit button. Otherwise, you are required to complete your assignment in one sitting. When available, clicking the Submit Answer button saves and scores your response. This action may also open additional content in your question. OWLv2 may provide an warning of any errors, however, you cannot change your final answer. Click the Finish Assignment button in Test, Mastery, and Non‐ Mastery assignments when you are completely finished answering all questions. This action submits the assignment for a grade. Be aware that some assignments allow only one take. (This button can also be labeled Finish or Submit Assignment for Grading, depending on the assignment type.) OWLv2 ‐ User Guide for Students August 22, 2016 pg. 19 Working with Assignments Getting Started with the ChemDoodle Sketcher Some assignments may include the ChemDoodle Sketcher that is an editor you can use to produce models of molecules as your response. Molecules are created by inserting and arranging atoms, bonds, bond orders, and bond rings on an editing sketchpad. You can familiarize yourself with the ChemDoodle Sketcher in advance by visiting the demo site at http://web.chemdoodle.com/demos/sketcher and selecting the Single Molecule version. Below the demonstration sketcher are tabs with additional information on Basic Usage, Buttons, Keyboard Shortcuts, and instructional Videos. Note: When available, your introductory assignments also include a detailed, walk‐through tutorial of the ChemDoodle Sketcher. Understanding the Assignments Page Select the Assignments link to open the Assignments page, where you can choose to see the status of or take your assignments. The Assignments page has several options for changing how courses and assignments are displayed. Above the assignment table are links and a drop‐down menu you can use to determine which course, section, or assignments are displayed. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 20 Working with Assignments Course or Section Use this drop‐down menu to select assignments by course or section. You can choose between All My Courses (Merged), All My Courses (Separated), or view only the assignments for a specific course or section. Show me: All Assignments | Assignments I Can Take Now | Assignments I Can Practice Now Click All Assignments to change your view of the Assignments page to one showing all of your assignments, including those you are unable to take or any off‐line (External) assignments. Click Assignments I Can Take Now to display only those assignments that are currently available for you to take. Click Assignments I Can Practice Now to see only your practice assignments. Note: An assignment may no longer be available if you have taken it the maximum number of times or if it’s past its due date. If the assignment has an Unavailable Date and you have not yet scored 100%, it is possible for you to take it past its due date (generally with a penalty). OWLv2 ‐ User Guide for Students August 22, 2016 pg. 21 Working with Assignments Using the Assignments Page Features The Assignments page provides information on all your assignments, access options for your available assignments, and can display your current score and remaining attempts. p The Assignments Page Note: The availability of particular actions and information for an assignment depends on the assignment type, its current status, and the settings chosen by your instructor. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 22 Working with Assignments View Files from Your Instructor Clicking this button opens the Uploaded Files page. From here you can download files your instructor made available for the course from within OWLv2. Simply click the adjacent arrow icon to download a file onto your computer. Note: If there are no files to download, the View Files from Your Instructor button is not available. Assignment The assignment’s name and its status. Reading assignments and assignments intended for Practice are labeled (Not Graded). Date Due The last day you can submit an assignment for full credit. Your instructor can set up assignments to allow late submissions, but there may be a penalty. Grading Category Here you can see the grading category for a particular assignment. Grading Categories determine how much impact your score for a particular assignment has on your total grade. The use of grading categories and how they are weighted are optional and are established by your instructor. This column appears on your Grades page only when your instructor uses this feature. Actions Use the buttons and links in the Actions column to manage and access your assignments. The availability of the particular action or information depends on the assignment’s type, its current status, and the settings chosen by your instructor. Take. OWLv2 ‐ User Guide for Students Begins taking a graded assignment. August 22, 2016 pg. 23 Working with Assignments Practice. Starts an Practice starts an ungraded assignment, an assignment your instructor allows you review after the Unavailable Date has passed, or an assignment your instructor allows you to practice after you have submitted it for a grade. Retake. Retake a previously completed assignment. However, not all assignments allow more than one attempt. Resume. Continue taking an unfinished assignment. However, not all assignments are set up to save in progress. Note: An assignment may be labeled Closed and no longer be available to Take, Practice, Retake, or Resume if either its Date Due or Unavailable Date has passed, or you have already taken it the allowed number of times. Available on: Displays the date when this assignment is first available. You can only see this information if you have selected the option to view All My Assignments. Not Available. Informs you that this assignment cannot yet be taken. Generally this notification appears when there is a Prerequisite for the assignment that is not yet met. Password. Use this field to enter the password required to take the assignment. Enter Content Access Code. If this link is displayed, you will need to submit an Access Code at your CengageBrain account. See “Entering a Content Access Code” on page 68 for details. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 24 Working with Assignments Closed. “Closed” means you can no longer take the assignment. Its unavailable date or due date may have passed, your instructor may have graded it already, or you may have used up the allowed number submissions. # of Submissions Displays how many times you’ve submitted an assignment for grading. Not all assignments allow multiple attempts. # of Submissions Allowed Displays how many more times you can take and submit an assignment. Not all assignments allow multiple attempts. Time Allowed Displays how much time your instructor is allowing to take an assignment, or if there is unlimited time. Score For completed and graded assignments, this column shows your current score as a percentage (if made viewable by your instructor). For assignments you have saved to resume later, you will see the In Progress icon. To see related feedback on a completed assignment, you can click any blue score to open the View Assignment Results page. Notes Provides details such as if there is available extra credit, if the assignment’s prerequisite is not met, the status of your assignment, or how your grade is calculated (when you have the option for multiple takes). Status Icons At the bottom of the page is an expandable Icon Key containing a legend describing the icons that may appear as labels for assignments with special conditions. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 25 Working with Assignments Taking a Mastery Assignment Mastery assignments consist of groups of questions, with each group based on a specific concept or topic. This assignment type provides a unique scoring system that grades the your “mastery” of a concept based on the number of correct responses for each group of questions. A Mastery Assignment When working on a Mastery assignment, you can move freely between the groups and questions. You may also be able to use an option to retry a group of questions to try for a better answer. Keep in mind that you are allowed to complete a Mastery assignment and submit it for a grade one time only, however, you can choose to save your assignment in progress and resume it at a later time. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 26 Working with Assignments Some question groups may supply a Preparation that provides helpful information for you to review before formulating your answers. Additionally, there may be access to the Review Topics or other References such as a periodic table, instructions for scientific notation, and tables of related materials. Step Action: To take a Mastery assignment Link and/or button names may vary slightly, depending on your assignment’s status. Note: The required number of correct answers and point value for the group is displayed in the group’s heading. Your remaining attempts are displayed next to the Try Another Group button. 1 Click the Assignments link in the heading to open the Assignments page. 2 Select the appropriate course, if necessary, from the Course or Section drop‐down menu. 3 In the Actions column, click the appropriate command: Take opens a graded assignment. Resume continues an assignment you previously saved in progress. Practice starts an ungraded assignment, an assignment your instructor allows you review after the Unavailable Date has passed, or an assignment your instructor allows you to practice after you have submitted it for a grade. Any of these actions opens the Assignment Ready page. You can review this page for instructions or any special conditions that apply to your assignment. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 27 Working with Assignments Step 4 Action: To take a Mastery assignment Click Start Assignment Now on the Assignment Ready page to begin. Your assignment opens with the first Mastery group displayed. You can also click the Cancel button to exit without starting the assignment. If you cancel at this point, your try is not counted. 5 Click on a heading in the navigation column to expand it. This reveals the Questions and/or Preparation activities associated the group. The group and question content currently selected is highlighted in blue in the navigation column. You can open and work on groups and their questions in any order. The icon to the right of the group name displays the required number of correct questions to achieve mastery. When mastery is achieved, it displays a the letter “M.” OWLv2 ‐ User Guide for Students August 22, 2016 pg. 28 Working with Assignments Step 6 Action: To take a Mastery assignment Mouse over a question number in the navigation bar to open a “tool tip” describing that question’s status. Depending on the status of your questions, you may also see the following icons: Correct . Incorrect . If this icon appears next to a question, the response is incorrect. If it appears on the group heading, too many incorrect answers were submitted for you to gain mastery. Partially Correct . The answer has one or more elements that are incomplete or incorrect. Not Attempted . The question was viewed, but a response was not submitted. Mastered. Enough questions in the group are correctly answered and the concept is now “mastered.” The required number of correct answers to gain mastery is displayed in the black bar at the top of the page. 7 (Optional) Click the Review Topics or References links at the top of your question to access additional information on concepts covered in your assignment. (Some questions may not have these options.) 8 (Optional) Read the Preparation, if one is provided, to review helpful facts such as the definition of abbreviations, equivalencies, reference formulas, or other relevant information. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 29 Working with Assignments Step Action: To take a Mastery assignment 9 (Optional) When available, click the Email Instructor button to contact your instructor with a message and a view of the assignment content on which you are working. 10 (Optional) When available, clicking the Retry Entire Group button allows you to try for a better result. When using this option, your current responses are reset and the question content is randomized — both in terms of the numerical and chemical systems presented. Your current responses are cleared for your new attempt, however, the highest score for the item is used during grading. An indicator displays how many Try Another Version attempts you have remaining. 11 Clicking the Submit Answer button saves your work and scores the current question. If your instructor has enabled it, clicking Submit Answer can display feedback on your response. Feedback can inform you if your answer is “correct,” “partially correct,” or “incorrect” in addition to additional information, as determined by your instructor. Be sure to save your progress on long questions, and follow up on partial answers before submitting the assignment. 12 Click the numbered buttons in the column to the left, or the Previous and Next arrows to navigate to another question in the group. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 30 Working with Assignments Step Action: To take a Mastery assignment 13 Expand a heading in the navigation column to reveal questions in another group, when you are ready to move on. 14 When you are completely finished with all the sections in your assignment, click Finish Assignment. You can also click the Save and Exit button to resume your assignment in a later session. Note: If you have responses that are unsubmitted at the item level, OWLv2 retains and records these answers when you submit the assignment for a grade. 15 To confirm the submission of your assignment and exit, click OK in the dialog box. The Assignment Finished page opens with options for your next step. Note: Depending on your instructor’s settings, the Assignment Finished page may have links to View Assignment Results or Go Back to the Assignments List. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 31 Working with Assignments Taking a Non­Mastery or Test Assignment This section provides step‐by‐step instructions on taking either a Non‐ Mastery or Test assignment. These two assignment types have similar navigation during an assignment take, so their instructions are presented together. Test assignments differ mainly in that they present a stricter assessment environment and they may provide you with more than one take. You are not supplied with tutorials, simulations, eBook materials, or other content resources during a Test. The References button continues to be available and you can use its links to open a periodic table, scientific notation instructions, and other tables of reference materials. Non‐Mastery assignments do not present question in groups, however, they can provide a more sophisticated array of question types especially designed to present chemistry concepts using interactive and media‐ rich content. Non‐Mastery assignments can be saved and resumed at a later time and you may be allowed to retry questions for a better score, however, you are allowed to submit them for a grade only once. While taking a Non‐Mastery assignment, you may interact with chemical and molecular editors and access reference materials. You can use these features to help you construct your answers in the correct format. While taking this assignment, you may find that some content is simply reading, while others are tutorials that lead you through a step‐by‐step example of the current topic. Note: During an assignment, never close your browser, go to another site, or use your browser's forward and back buttons—you may lose your current work, and the assignment is counted as a “take.” Use only the navigation buttons and links within OWLv2 and be sure each page loads completely before proceeding. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 32 Working with Assignments Step Action: To take a Non‐Mastery or Test assignment Link and/or button names may vary slightly, depending on your assignment’s content and status. 1 Click the Assignments link in the heading to open the Assignments page. 2 If necessary, select a new course from the Course or Section drop‐down menu. 3 In the Actions column, click the appropriate command to open the Assignment Ready page. Take opens a graded assignment. Retake starts an assignment you have previously submitted. Not all assignments allow multiple takes. Resume continues an assignment you previously saved in progress. Practice starts an ungraded assignment, an assignment your instructor allows you review after the Unavailable Date has passed, or an assignment your instructor allows you to practice after you have submitted it for a grade. Note: An assignment may no longer be available, if you have taken it the maximum number of times or if it is past its due date. However, if your instructor has set an Unavailable Date and you have not yet scored 100%, you can take an assignment past its due date (generally with a penalty). OWLv2 ‐ User Guide for Students August 22, 2016 pg. 33 Working with Assignments Step 4 Action: To take a Non‐Mastery or Test assignment Before beginning your assignment, you can review the Assignment Ready page for instructions or any special conditions that apply. Click the Start Assignment Now button on the Assignment Ready page to begin taking your assignment for the first time. If you are continuing an assignment, the button is labeled Resume Assignment Now. To exit the Assignment Ready page without starting the assignment, click Cancel. If you cancel at this point, a take is not counted (if the assignment has multiple takes available). OWLv2 ‐ User Guide for Students August 22, 2016 pg. 34 Working with Assignments Step 5 Action: To take a Non‐Mastery or Test assignment Read each question carefully, and answer as directed. Some questions may require multiple answers where you are required to click Submit for each response to a step before clicking the Submit Answer button. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 35 Working with Assignments Step 6 Action: To take a Non‐Mastery or Test assignment You can mouse over a question number to open a “tool tip” describing that question’s status. The following icons can also appear: Correct . Appears in the navigation column next to a question number when the response is correct. Incorrect . Appears in the navigation column next to a question number when the response is incorrect. 7 (Optional) Depending on your assignment settings, your assignment may provide a Try Another Version button allowing you to attempt a question again after you have submitted an answer. Your current responses are cleared, however, the highest score for the item is used during grading. An indicator displays how many Try Another Version attempts you have remaining. 8 (Optional) When your instructor has enabled it, you can click an Email Instructor button to submit a question to your instructor. Your instructor can then follow a link to see both your response and the assignment content on which you are working. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 36 Working with Assignments Step 9 Action: To take a Non‐Mastery or Test assignment To go to a new question, click its question number in the column on the left, or use the arrow controls in the right corners of the page to go to the Previous or Next question in the sequence. In most assignments, you can work through the questions in any order. This makes it easy to answer skipped questions change your previous answers before submitting the assignment for grading. 10 (Optional) When available, clicking the Retry Entire Group button allows you to try for a better result. When using this option, your current responses are reset and the question content is randomized — both in terms of the numerical and chemical systems presented. Your current responses are cleared for your new attempt, however, the highest score for the item is used during grading. An indicator displays how many Try Another Version attempts you have remaining. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 37 Working with Assignments Step 11 Action: To take a Non‐Mastery or Test assignment Clicking the Submit Answer button saves your work and scores the current question. If your instructor has enabled it, clicking Submit Answer can display feedback on your response. Feedback can inform you if your answer is “correct,” “partially correct,” or “incorrect” in addition to additional information, as determined by your instructor. Be sure to save your progress on long questions, and follow up on partial answers before submitting the assignment. 12 If the assignment allows it, click Save and Exit to save your progress and resume the assignment at a later time. Click the Finish Assignment button when you are completely done. Caution: Each time you click Finish Assignment, you consume one of your available “takes.” Many assignments are set up to allow only one take. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 38 Working with Assignments Step 13 Action: To take a Non‐Mastery or Test assignment Click the Submit for Grading button in the warning message that appears to confirm your assignment is ready for grading. The Assignment Finished page opens to give you several options for your next step. 14 Depending on the assignment settings, you may now be able to View Assignment Results to review your answers, Take This Assignment Again, Go Back to the Assignments List, or Print Assignment Results (if allowed by your instructor). OWLv2 ‐ User Guide for Students August 22, 2016 pg. 39 Working with Assignments Taking a Personalized Study Assignment Personalized Study assignments are learning tools that evaluate your knowledge and help you gauge your unique study needs. The Personalized Study Plan generated from your “pre‐test” results focuses your study time on the key concepts and problems you need to learn the most. Your work on a Personalized Study assignment is graded only when you access it from the Assignments page (even if you can also access it from the Study Tools page for self‐study). Typically, a Personalized Study assignment consists of a Pre‐Test, a Personalized Study Plan, and a Post‐Test. You start by taking the Pre‐Test, which provides you with an interactive, personalized study plan based on your initial test results. These study plans vary from one discipline to another, but typically include tutorials, interactive exercises, videos, animations, figures, and other on‐line learning materials drawn from your text. After you have worked through the Personalized Study Plan, you can take a Post‐Test. Taking the Post‐Test allows OWLv2 to assess your progress, and then provide you with additional, revised study materials to help you focus on areas where you need to improve. When Study Tools are given as a graded assignment, your instructor may choose to score the Pre‐Test, exclude the Pre‐Test or Post‐Test from the assignment entirely, or turn off access from the Study Tools page as your instructor may want to prevent self‐study on material intended for a grade. Step Action: To take a graded Study Tools assignment Depending on your book’s title, edition, or subject matter, the link and button names you see may vary slightly from what’s described here. Be sure to complete all sections of your Personalized Study assignment before you submit it for grading OWLv2 ‐ User Guide for Students August 22, 2016 pg. 40 Working with Assignments Step Action: To take a graded Study Tools assignment 1 Click the Assignments link in the header to go to the Assignments page. 2 Select the appropriate course from the Course or Section drop‐down menu, if necessary. 3 In the Actions column, click the appropriate command to open the Assignment Ready page. Take opens a graded assignment. Retake starts an assignment you have previously submitted. Not all assignments allow multiple takes. Resume continues an assignment you previously saved in progress. Practice starts an ungraded assignment, an assignment your instructor allows you review after the Unavailable Date has passed, or an assignment your instructor allows you to practice after you have submitted it for a grade. The Assignment Ready page opens. Before beginning your assignment, review this page for instructions or any special conditions that apply. 4 Click the Start Assignment Now button to begin taking the assignment. (Depending on the status of your assignment, this button can be labeled Resume Assignment Now or Retake Assignment Now.) You can also click the Cancel button to exit without starting the assignment. If you cancel now, opening the Assignment Ready page does not count as one of your assignment “takes.” OWLv2 ‐ User Guide for Students August 22, 2016 pg. 41 Working with Assignments Step 5 Action: To take a graded Study Tools assignment Your Personalized Study assignment loads. It typically includes a Pre‐Test, a Personalized Study Plan, and a Post‐Test. Note: You also have the option to review Study Plan content before taking the Pre‐Test by clicking active links under Step 2 on the left of the page. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 42 Working with Assignments Step 6 Action: To take a graded Study Tools assignment When taking the assignment for the first time, you start by clicking one of the Pre‐Test links or buttons. The page refreshes to display the first question. Note: The Pre‐Test is available for you to take only once, even when your instructor is allowing multiple takes. 7 Navigate through the Pre‐Test questions by using the << Previous and Next >> links, or select a question number from the drop‐down list. Note: If you have responded to a question, click Enter Answer to save your response and automatically move to the next question. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 43 Working with Assignments Step 8 Action: To take a graded Study Tools assignment Provide a response to the question and click the Enter Answer button. At this point, you advance to the next question. You can return to previous questions and change answers, if needed. Some questions offer Hints or Show Additional Info options. Questions requiring multiple answers may provide a Clear All link to let you start that question over. 9 When you have answered all the questions, finish the Pre‐Test by clicking the End Pre‐Test button. A summary screen appears with your Pre‐Test results. The summary highlights your scores on each topic and selects chapter sections for further study. You are now ready to start your Study Plan. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 44 Working with Assignments Step 10 Action: To take a graded Study Tools assignment Access your Study Plan by clicking the Personalized Study Plan link in the middle or on the left side of the screen, or a link on the Results page. Your study plan may link to a variety of learning materials, including videos, textbook PDFs, simulations, web sites, and lecture outlines. After you study the assigned sections of your Study Plan thoroughly and they are checked off, you take the Post‐Test to demonstrate your improved command of the material. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 45 Working with Assignments Step 11 Action: To take a graded Study Tools assignment Click on the Post‐Test link in the middle or on the left side of the page to open your Post‐Test. As in the Pre‐Test, you navigate between questions with the << Previous and Next >> links, or you can select a question number from the drop‐down list. Select your answer and then click the Enter Answer button, which advances you to the next question. You can return to previous questions and change answers, if needed. 12 When you are finished, click on the End Post‐Test button to see your score summary on the Results page. Your test results appear, showing whether you have made improvements after working through the Personalized Study Plan. 13 Click the magnifying glass icon on the right to review any question. Incorrect answers are marked with a red “X,” while correct answers are indicated with a green check mark. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 46 Working with Assignments Step Action: To take a graded Study Tools assignment 14 If your Post‐Test reveals any topics that require additional study time, OWLv2 provides you with a Revised Study Plan. This Study Plan is considered part of the assignment. You should complete it before submitting the assignment for grading. 15 When you are completely finished with all sections of the assignment, click the Finish Assignment button. Note: If you see a Save and Exit button, you can save the assignment in progress and resume work on it later as part of the same try. If you cannot save and exit, be sure to complete all available sections of the assignment before you click Finish Assignment. 16 Confirm in the Warning dialog box that you want to submit your assignment and exit to the Assignment Finished page. 17 Depending on the assignment’s settings, the Assignment Finished page can contain options to View Assignment Results, Take This Assignment Again, Go Back to the Assignments List, or Print Assignment Results (if allowed by your instructor). OWLv2 ‐ User Guide for Students August 22, 2016 pg. 47 Working with Assignments Taking an Adaptive Study Plan Assignment Adaptive Study Plan (ASP) assignments provide a way for you to build a knowledgebase in fundamental math and science concepts in preparation for a test or as augmentation to your chemistry course. This content is available from either your Study Tools page (for self‐study) or your Assignments page (for a grade). Your instructor has the option to hide content for self‐study, when creating an ASP assignment. ASP Assignment ­ Opening Screen OWLv2 ‐ User Guide for Students August 22, 2016 pg. 48 Working with Assignments Adaptive Study Plans can be taken as many times as desired with no overwriting, enabling you to save your work and resume an assignment take at a later time. However, your instructor does have the option to limit the number of times you can take the quiz. If your assignment is graded, your responses to the study objectives determine the points submitted towards your course score. Step Action: To take an Adaptive Study Plan assignment 1 Click the Assignments link in the heading to open the Assignments page. 2 If necessary, make the appropriate selection from the Course or Section drop‐down menu. 3 Begin your assignment by clicking a button in the Actions column. Take. Begins your first attempt of a graded assignment. Practice. Starts an ungraded assignment, an assignment your instructor allows you review after the Unavailable Date has passed, or an assignment your instructor allows you to practice after it is submitted for a grade. Resume. progress. Continues an assignment saved in Once you click the available option, the Assignment Ready page opens. Before beginning your assignment, review this page for instructions or any special conditions that apply to your assignment. 4 the Assignment Ready page, click the Start Assignment Now button to load your ASP assignment. (Depending on the status of your assignment, this button can also be labeled Resume Assignment Now.) You can also click Cancel to exit without starting the assignment. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 49 Working with Assignments Step Action: To take an Adaptive Study Plan assignment 5 Begin studying by expanding an objective’s row on the Study tab and clicking a link to any of the Study Materials. You can work through ASP assignments in any order, however, it is recommended that you start by working through the available objectives. 6 Click the Take Quiz button to begin your first take of the quiz. Otherwise, you can resume at the step where you last saved your assignment by clicking the Resume Quiz button. The page will refresh and display the first question. Note: You may see a warning if you have a limit on the number of quiz takes. If you are limited to one or two takes, you should consider reviewing the assignment objectives before taking the quiz. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 50 Working with Assignments Step 7 Action: To take an Adaptive Study Plan assignment Move through the Quiz by using the Previous and Next buttons. Clicking the grid icon opens a menu of corresponding numbers you can use to go directly to a specific question. The current question is highlighted. 8 (Optional) Click Save and Exit for the activity if you need to save your work and resume at a later time. Note: When resuming an assignment you saved in progress, you are returned to the same step when you clicked Save and Exit. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 51 Working with Assignments Step 9 Action: To take an Adaptive Study Plan assignment Click the Submit Quiz button when you have answered all questions. The Quiz page will refresh and display your scores and completed materials. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 52 Working with Assignments Step Action: To take an Adaptive Study Plan assignment 10 Work through your study materials and take the quiz again, if additional quiz takes are allowed. Subsequent quizzes will contain content only from objectives you have not yet passed. 11 Clicking a row under the Objectives and Study Materials heading expands the entry and displays the related objectives and question content for you to review. Click an item name to expand a view of specific item content, which includes your response and feedback. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 53 Working with Assignments Step 12 Action: To take an Adaptive Study Plan assignment Click a Study Materials link to see specific topics and chapter sections suggested for review. Your review material can consist of videos, eBook chapters, or answering Mastery questions. See “Taking a Mastery Assignment” on page 26 for details on Mastery questions. 13 Use the Objective Gauge progress bar for a quick overview of suggested sections (red) or those you successfully completed (green). Clicking a cell opens the corresponding content in the Activities pane below. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 54 Working with Assignments Step Action: To take an Adaptive Study Plan assignment 14 Click the Progress tab to open a page where you can compare your progress over multiple quiz takes. By mousing over the provided graph you can see an overlay with specific information for each quiz take. 15 When you are finished with your assignment for now, click the Save and Exit button and the Assignment Saved page opens, displaying your assignment take information and links to any likely next steps. Note: If you are working on a graded ASP assignment, points earned from correct responses in the objective study materials are used to determine your score. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 55 Working with Assignments Taking a Quick Prep Assignment The content in Quick Prep assignments consists of review material covering key concepts to prepare you for your chemistry course. These assignments supply tests to evaluate your knowledge and then help you determine which topics you should review. The information generated from the results from your initial assessment determines which Study Plan topics you need to focus on the most. While taking a Quick Prep v1 (QP v1) assignment you work your way through a diagnostic Pre‐Test, an adaptive Study Plan, and a Post‐Test. Quick Prep v2 (QP v2) assignment types present you with a single, diagnostic Quiz. Both types of Quick Prep assignments use your results from the assessments to produce the recommended, adaptive Study Plan. The Pre‐Test or Quiz is generally your first step, which when completed, supplies you with a Study Plan of topics you should review, based on the results from your answers. Note: Depending on the assignment settings, if you score well enough on a QP v1 Pre‐Test it counts as your final score. You will not be required to complete the Study Plan or Post‐Test. The Study Plan content is available at any time, however, after you have completed the Pre‐Test or Quiz the sections in the Study Plan you need to review are marked as Required. The Post‐Test is available once you have completed and reviewed the required topics in your QP v1 Study Plan (or you can choose to retake the Quiz in QP v2). Taking a Post‐Test or retaking the Quiz assesses your improvement after self‐study. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 56 Working with Assignments Step Action: To take a Quick Prep assignment Depending on your book’s title, edition, or subject matter, the link and button names you see may vary slightly from what’s described here. Note: Be sure to complete all required sections of your Quick Prep assignment before you submit it for grading. 1 Click the Assignments link in the heading to open the Assignments page. 2 If necessary, make the appropriate selection from the Course or Section drop‐down menu. 3 Begin your assignment by clicking the available option in the Actions column. Take. Begins your first attempt of a graded assignment. Practice Starts an ungraded assignment, an assignment your instructor is allowing you to take for practice after its Unavailable Date, or an assignment you can practice after your final submission. In practice mode the assignment is fully functional, but any work you have previously submitted for a grade is unaffected. Resume. saved in progress. Continues an assignment that you The Assignment Ready page opens. Before beginning your assignment, review this page for instructions or any special conditions that apply to your assignment. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 57 Working with Assignments Step 4 Action: To take a Quick Prep assignment Click the Start Assignment Now button to load your the assignment. (Your assignment’s status, this button can be labeled Practice Assignment Now or Resume Assignment Now.) You can also click the Cancel button to exit without starting the assignment. 5 (Optional) Click Save and Exit for the activity if you need to save your work and resume at a later time. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 58 Working with Assignments Step 6 Action: To take a Quick Prep assignment When taking the assignment for the first time, you start by clicking Start Pre‐Test (QP v1) or Start Quiz (QP v2). You can also resume where you last saved your assignment. A Quick Prep v1 is shown below. The page will refresh to display the first question. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 59 Working with Assignments Step Action: To take a Quick Prep assignment 7 Move through the questions using the numbered navigation buttons in the bar at the top of the page. The number corresponding to the currently open question is highlighted in orange, while questions you have viewed are shaded. 8 Provide a response to the question, and click the Submit Answer & Next button to proceed. Submitting your answer also advances you to the next question. You can return to previous questions and change answers, if needed. 9 (Optional) When available, clicking the References button opens a new page supplying links to information such as Chemical Formulas, Scientific Notation, Significant Figures, a Periodic Table, or a link to a page of Tables of multiple reference topics. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 60 Working with Assignments Step 10 Action: To take a Quick Prep assignment Click the Submit Pre‐Test (QP v1) or Submit Quiz (QP v2) button when you have answered all the questions to open the Summary page. Note: At any time you can choose to save your assignment and resume at another time by clicking the Save and Exit button at the top of the page. The summary highlights your results on particular topics and selects chapter sections for your further study. Click Open All if you would like to review the questions and responses from your assessment. Once you are done, you are now ready to start your Study Plan. 11 Expand a section under the Study Plan heading and click the link for the section you want to access. The Study Plan page will open. (You can also click Retake, if you would like to attempt for a better score.) OWLv2 ‐ User Guide for Students August 22, 2016 pg. 61 Working with Assignments Step Action: To take a Quick Prep assignment 12 Read through the section and click the Start Activity button under the Action heading to begin one of the Activities. 13 Click Complete Activity when you are finished. After you have worked through all of the Required sections of your Study Plan, you can take the Post‐Test (QP v1) or retake the Quiz (QP v2) to evaluate your improved knowledge of the material. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 62 Working with Assignments Step 14 Action: To take a Quick Prep assignment Click Submit when you are finished to see your score summary on the Results page. Your Results page shows whether you have made improvements after working through the Study Plan. Your results may also reveal areas of the chapter where you could use additional study time. Click the Open All button to review the questions and your responses. 15 When you are completely finished with all sections of the assignment, click the Submit Assignment for Grading button and the Assignment Finished page will open, displaying your assignment take information and links to any likely next steps. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 63 Working with Assignments Taking a Reading Assignment Your course’s eBook content is a multi‐featured learning tool that allows you review and study concepts presented in your course. The important distinction with this type of assignment is when accessing eBook content from the Assignments page, your instructor can track your time spent on the assigned reading material. You can access your eBook for self‐study through the Study Tools page or as an assignment on the Assignments page. In some assignments, you may also access an eBook as reference material during an assignment take by clicking the Read eBook button. Once you start a Reading assignment, your time spent is displayed on both your Grades page and your instructor’s Gradebook in OWLv2. Your Reading assignment’s timer starts when you click the Start Assignment Now (or Resume Assignment Now) button and the timer stops when you click Exit. Note: Use only the buttons in OWLv2 to end an assignment. If you use your browser controls, you may not get proper credit for your work. Step Action: To take a Reading assignment Progress made on assigned reading is available for viewing on your Grades page while the Assignments in Course/Section view is active. To see your progress for self‐study work in an eBook, use the Study Tools view Note: The eBook interface contains several specialized features such as highlighting text, bookmarks, flashcards, a built‐in dictionary, and a reader service. Click a question mark icon (?) in either corner of the screen to display an instructional overlay describing how to use each control. 1 Click the Assignments link in the heading to open the Assignments page. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 64 Working with Assignments Step Action: To take a Reading assignment 2 Select the appropriate course, if necessary, from the Course or Section drop‐down menu. 3 Click the appropriate button in the Actions column for the available assignment you want to start and the Assignment Ready page will open. Take opens a graded assignment. Resume continues an assignment you previously started. Before beginning your assignment, review the Assignment Ready page for instructions or any special conditions that may apply. Note: Your Reading assignment may no longer be available if its due/unavailable date has passed. 4 Click the Start Assignment Now button on the Assignment Ready page to begin. You can also click the Cancel button to exit without starting the assignment. If you cancel at this point, your try will not be counted as one of your takes. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 65 Working with Assignments Step 5 Action: To take a Reading assignment Click CLICK HERE TO BEGIN and your eBook opens in a new browser tab or window. You can also click the Exit button from this page to leave the assignment (before clicking CLICK HERE TO BEGIN), however, your take is recorded. The MindTap eBook provides numerous options that allow control of its appearance, navigation, and usability. Clicking the help question mark icon in the upper right corner opens an overview of your options. 6 When you are finished, click the Logout link and close the tab or browser window that loaded your eBook. 7 Click the Exit button on your previous page in OWLv2. 8 The Assignment Finished page opens with several options for your next step. Depending on the assignment’s settings, you may be able Take This Assignment Again or Go Back to the Assignments List. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 66 Working with Assignments Taking an External Assignment Your instructor can set up an External assignment to track your work on a variety of activities outside of OWLv2. You start an External assignment by clicking Take or Retake on your Assignments page. Next click Start Assignment Now and then on the landing page that appears, click Click Here to Begin. The assignment will then open in a new browser window. When you are done, click Submit Assignment for Grading. Step Action: To take an External assignment 1 Click the Assignments link in the heading to open the Assignments page. 2 Click the appropriate button in the Actions column to start your assignment. Click Take to begin a graded assignment for the first time, click Practice to start an ungraded assignment, click Retake to take it again. The Assignment Ready page will open. 3 Before beginning your assignment, review the Assignment Ready page instructions and check for any special conditions that might apply. 4 Click the Start Assignment Now button and then click CLICK HERE TO BEGIN after the page refreshes. A website will open in a new browser window or tab. 5 Return to the OWLv2 page and click Submit Assignment for Grading when you have completed the objectives for the external site and need to exit. 6 Click OK on the Warning dialog box and the Assignment Finished page will open with links to likely next steps. Your instructor’s Gradebook and your Grades page will now show details such as the number of times you accessed the assignment and time spent. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 67 Working with Assignments Entering a Content Access Code On the Assignments page’s Action column, you may see a message to Enter content access code. This message is an active link and you can click it to open a pop‐up window with instructions and a button to log you out of OWLv2. You can then log‐in to your CengageBrain account at https://login.cengagebrain.com where you submit the code allowing access to your course materials. Step 1 Action: To submit a Content Access Code Click the Enter content access code link on your Assignments page and a confirmation window will open. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 68 Working with Assignments Step Action: To submit a Content Access Code 2 Click Close OWLv2 and go to your CengageBrain account at http://login.cengagebrain.com. 3 Sign in and the site opens to your My Home page. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 69 Working with Assignments Step 4 Action: To submit a Content Access Code Enter your Access Code under Have Another Product to Register? heading. Be sure to enter the code exactly as it appears, including dashes and capitalization. Note: The Access Code is a long alphanumeric code that is case sensitive. If the code is not accepted on your first attempt, try re‐entering it, paying close attention to capitalization and differentiating numbers and letters. 5 Click the Register button. Purchasing a New Access Code A book’s Access Code can typically be used only once and only for a specific period of time. If you purchased your textbook used, for example, the previous owner may have used your book’s code already. If this is the case, you are required to buy a new code before you can access on‐line assignments from that book. Note: To get the best price when purchasing a new Access Code you can go online to your CengageBrain My Home page at http://login.cengagebrain.com or at the CengageBrain online store http://www.cengagebrain.com/shop/index.html. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 70 Tracking Your Grades TRACKING YOUR GRADES From the Grades page, you can keep track of your grades with a variety of sorting options that help you find specific information quickly. In addition to clicking on the Grades link, you can access your grades from the Courses page by clicking the Grades button for a specific course in the Go To column. The Grades Page: Assignments in Course/Section You can change the view of your Grades page by clicking the one of the links available from the See results for: selector just above the Grades table. Clicking the Assignments in Course/Section link allows you to see work you have done on your graded assignments. This view also allows you to generate analytic reports and organize how courses and sections are displayed in the Grades table. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 71 Tracking Your Grades All My Courses (Merged) This view lists grades for all your OWLv2 courses. Each of the courses and the related assignments are merged into one table. You can use the headings to sort the information in the columns in ascending or descending order. All My Courses (Separated) This view lists your grades for all your OWLv2 courses with each of the courses and their related assignments listed in an individual table. Selecting a specific course or section Choosing a specific course or section lists your assignments and grades for a single course/section only. You can use the drop‐ down menu again to make a different selection. The table in the Assignments in Course/Section view provides the following information on your graded course assignments: Course. The name of the course for this assignment. Instructor. The name of the instructor for the course. Overall Grade. Your grade displayed both as a percentage of the highest possible score and total points earned/total points possible. If for some reason your grade is not available, you will see the message (not viewable). Note: Information for Instructor and Overall Grade is not displayed if you select to view your grades as All My Courses (Merged). Assignment. The assignment name. Assignments intended for ungraded practice are labeled (Not Graded). Assignments included in custom grading categories (if any) are organized by category and display the percentage of points applied to the total course score OWLv2 ‐ User Guide for Students August 22, 2016 pg. 72 Tracking Your Grades Assignment Score (Correct/Possible). The points for your correct answers and the highest possible score for submitted assignments. For assignments that are not yet graded, you can also see your assignment status such as not taken, taken (ungraded), or an In Progress icon (indicating an assignment that is incomplete). %. Displays your score expressed as a percentage of the highest possible score or the “In Progress” icon for assignments saved to resume later. (This grade excludes any assignment results your instructor has chosen not to display.) Clicking a score or icon takes you to the View Assignment Results page. Note: The availability of your assignment scores depends on how your instructor set up the assignment options. Date & Time Submitted. The date and time of your most recent submission. # of Submissions. The number of times you have submitted the assignment for grading (for assignments that allow multiple attempts). Time Spent. The time you spent to complete your most recent submission. Notes. Details on the status of your assignment, how your grade is calculated (if the assignment is currently graded), or any comments from your instructor. Status Icons. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 73 Tracking Your Grades At the bottom of the page is an expandable Icon Key containing a legend describing the icons that may appear as labels for assignments with special conditions. Note: When a score for an assignment you have done outside of OWLv2 is included in your course score, the Notes column will display the message “Assignment is completed outside of this website.” Click the See Results for: Study Tools link to open a Grades page that displays details and progress for any content you’ve accessed from the Study Tools page. This information includes the type of study tool, dates, number of visits, time spent, and score (if any). The Grades Page: Study Tools View Selecting the Study Tools view for the Grades page provides the following information: OWLv2 ‐ User Guide for Students August 22, 2016 pg. 74 Tracking Your Grades Book. The title of the book containing the content you accessed. Study Tool. Displays whether the Study Tools content came from an eBook, Personalized Study Book, or Tutorial. Chapter. This column identifies which chapter or section you accessed while working in your Study Tools. Generally, this corresponds to the chapter title you clicked in the book’s table of contents. In the case where there is no table of contents, this column displays All. Score. When there is a score to report, this column displays your score and the highest possible score. Uncompleted content you can still take is labeled not yet taken. Any work that you have done that can not be electronically graded by OWLv2 is labeled not gradable. Date & Time Last Visited. The date and time when you most recently accessed this particular book content. # of Visits. For Post‐Tests and Chapter Tests this is the number of times you accessed the book chapter. Time Spent (Most Recent Visit). The length of time you spent working on or viewing this particular content. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 75 Accessing Your Study Tools Accessing Your Study Tools The Study Tools page displays the self‐study products you can access through OWLv2, such as eBooks, Quick Prep, Adaptive Study Plans, Tutorials, and Personalized Study Plans. Your products are available on this page once you have submitted the Course Key provided by your instructor and Content Access Code for your course materials. See “Entering a Content Access Code” on page 68. Accessing Study Tools for Self­Study Note: The appearance and type of content available on your Study Tools page can vary, depending on the textbook you are accessing. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 76 Accessing Your Study Tools You do not need to be enrolled in a course to use your Study Tools materials for your own practice or self‐study. Some tests with Study Tools may not be available to you, if your instructor is using that content as part of a graded course assignment. A Mind Tap eBook Some or all of the eBook reading material is available for as online self‐ study. Depending on the title, some eBooks provide dynamic features such as highlighting text, bookmarks, flashcards, student notes, search capability, and a built‐in dictionary. In MindTap eBooks, use the Help icons (?) to see details on using these features. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 77 Accessing Your Study Tools Step 1 Action: To access book content for self‐study in OWLv2 Sign in to OWLv2 by logging in to https://login.cengage.com and clicking the Open button for your course. OWLv2 will open to the Assignments overview page in a new browser window. 2 Click the Study Tools link in the header to open the Study Tools page. 3 If necessary, select the appropriate book from the Textbook menu. 4 Make a selection from the drop‐down menu or click the link for the content you would like to study. Your selected content will then be displayed either on the current screen or in a new browser tab. Note: In Quick Prep and Adaptive Study Plans, content assigned for a grade is unavailable for self‐study. Clicking an Assignment only link will redirect you to the Assignments page. If the content is available for self‐study, you can click the Start Assignment button to begin. You may see some of the same questions that appear in your Study Tools in your graded course assignments, however, there are a few key differences: Course assignments taken from the Assignments page are always graded OWLv2 coursework. Work accessed from and completed in the Study Tools area is ungraded practice or self‐study. On the Grades you can see which material you accessed and how much time you spent on your self‐study materials. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 78 Accessing Your Study Tools A Study Plan Objectives Page Note: Instructors have the option to hide Pre‐Tests, Post‐Tests, and Worksheets from your Personalized Study Plans view if that content is being used as part of a graded course assignment. When Adaptive Study Plan and Quick Prep content is assigned for a grade, it is unavailable for self‐study. Clicking the Assignment only link that appears next to the assigned section will redirect you to the Assignments page OWLv2 ‐ User Guide for Students August 22, 2016 pg. 79 Contacting Cengage Technical Support CONTACTING CENGAGE TECHNICAL SUPPORT If you're having trouble using OWLv2 and cannot resolve your issue using the online Help system, you can click the Cengage Technical Support button or the link at the bottom of most pages to open the Technical Support Knowledgebase. These options both open the same primary support site provided by Cengage Learning. See Contacting Cengage Technical Support for more details. If you access OWLv2 through Nelson Education, you can use the Nelson Technical Support link located in the footer. See Contacting Nelson Technical Support for more details. When accessing either Technical Support site, please be prepared to provide the following information when opening a new support case: Instructor name Institution name URL used to log in Your Login ID and Password Course name A brief description of your problem Step 1 Action: To contact online technical support Click a Cengage Technical Support link or button to open the Technical Support Knowledgebase in a new browser window. You can also direct your browser to http://academic.cengage.com/support when you are not logged in. Depending on your selections on this site, you will either be routed to Customer Support (Customer Service) or Technical Support. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 80 Contacting Cengage Technical Support Step 2 Action: To contact online technical support Under Results, click the tabs for Articles (FAQs), Downloads, or Tutorials to browse through the different support materials. Under Show Results for you can filter your choices by those materials specific to students or instructors. If you need additional help, click Additional Assistance or the No, Please create a new case link to log in and create a report. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 81 Contacting Cengage Technical Support Step Action: To contact online technical support 3 If you have any open tech support cases you would like to view, Sign In using the same Email Address and Password you use for other Cengage Learning products. 4 Clicking the Select Product or Learning Tool button takes you back to the Knowledgebase page with the appropriate tutorials, downloads, and FAQs. From this page you can also select a specific product (i.e. OWLv2) from a drop‐down list. OWLv2 ‐ User Guide for Students August 22, 2016 pg. 82 Contacting Cengage Technical Support Step 5 Action: To contact online technical support From the support site, you can use the following methods to receive technical support: Read the Critical Issues message (if any) to see if there are any related system wide problems. Enter key words in the Search text box to find specific information in the Cengage Knowledge Base. Use the Results pane to filter your search results by information suitable for Instructors‐only, Students, or All. View Articles or access documentation Downloads, which contain specific instructions on registration and taking an assignment. View Tutorial videos that can guide you through the process of taking an assignment, accessing Study Tools, viewing your grades, and creating your OWLv2 account. Click either the Additional Assistance button or No, please create a new case to log in and use the Webform to submit a specific issue, if you are otherwise unable to find the information you need. Click Support Home to open the My support cases page where you can see the status of your technical support inquiries. (If you are not already logged in, you will need to do so.) OWLv2 ‐ User Guide for Students August 22, 2016 pg. 83 Contacting Cengage Technical Support Contacting Nelson Technical Support If you access OWLv2 through Nelson Education, you can click the Nelson Technical Support link at the bottom of most pages. Step 1 Action: To access Nelson online technical support Click the Nelson Technical Support link in the footer to open the support page in a new browser window. You can also direct your browser to http://academic.cengage.com/support when you are not logged in to your course. 2 Make the appropriate selection from the list of support topics. 3 Depending on your selections, you will either be routed to Customer Support (Customer Service) or Technical Support. From the Technical Support page you can access FAQs, download links for PDF user guides, tutorials, and an email response form (Webform). Note: When using the Webform, support requests are usually responded to within 48 hours. Phone Please be aware that during back to school and other busy periods, you may experience extended hold times. 1‐800‐268‐2222 or 416‐752‐9448 Monday–Friday: 8:00 am to 6:00 pm EST Fax: 1‐800‐430‐4445 or 416‐752‐8101 OWLv2 ‐ User Guide for Students August 22, 2016 pg. 84 INDEX A B A Mind Tap eBook illus. 77 account, creation 2–3 Adaptive Study Plan assignment taking 48–49 answering questions 34, 41 assignments actions column 23 date due 23 entering a content access code 68, 69 finished page 39 getting full credit 18 guidelines 18–20 managing 16–64 page view 20 password to take 24 References links 19 save and exit 19 taking a Mastery assignment 26–32 taking Adaptive Study Plan assignments 48–49 taking an External Assignment 67 taking Non‐Mastery assignment 32 taking Personalized Study assignment 40 taking Quick Prep assignment 56 taking Reading assignments 64 taking Test assignment 32 Assignments page 20–25 illus. 17, 22 Basic Calculator 12 browser controls 18 in the event of a crash 18 requirements and settings iv what to do after a crash 18 buttons Retake 24 C categories, grading 23 Cengage technical support 80 check, system 10 ChemDoodle Sketcher 20 content access code entering for an assignment 68, 69 purchasing 70 course paying for 7 Courses registering in OWLv2 15 sorting the Courses table 15 viewing your syllabus 16 Courses page 14–15 illus. 14 creating account 2–3 customer service 80 D date due 23 downloading 23 OWLv2 ‐ User Guide for Students August 22, 2016 pg. 85 E I entering answers 34, 41 content access code 68, 69 External assignment taking 67 Internet browser requirements iv F M L log in see sign in files 23 files from your instructor 23 Macintosh, system requirements iv Main Page Navigation G managing assignments 16–64 Mastery assignment Global Actions Menu Basic Calculator 12 Math/Graphing Tool 12 overview 11 Run System Check 12 Student ID 12 Grades page managing 71–75 sorting courses 72 viewing 71 viewing assignments 71 viewing Study Tools 74 Grades page, Assignments in Course/Section illus. 71 Grades page, Study Tools view illus. 74 grading categories 23 guidelines for taking assignments 18–20 H header links 11 Help link 12 OWLv2 ‐ User Guide for Students illus. 11 illus. 26 taking 26–32 Math/Graphing Tool 12 N Nelson technical support 84 Non‐Mastery assignment taking 32 O off‐line assignments 16 P passwords, assignment 24 paying for your course 7 Personalized Study assignment options 40 taking 40 pop‐ups, unblocking iv PowerSearch 14 August 22, 2016 pg. 86 Q Study Tools Objectives Quick Prep assignment Study Plan 61 taking 56 taking a pre‐test 59 R Reading assignments help with features 64 taking for a grade 64 References links 19 registering as new user 2–3 using your course key and access code 2–3 requirements, system iv Retake button 24 returning user sign in 8 revised study plan 47 running a system check 10 S save and exit assignment 19 selectors, assignment page view 20 sign in to CengageBrain 8 status icons 73 Student ID 12 Study Plan Quick Prep assignment 61 study plan revised 47 Study Tools accessing 76 taking as a graded assignment 40 using for self‐study 76 viewing on the Grades page 74 OWLv2 ‐ User Guide for Students illus. 79 Study Tools page illus. 76 support Cengage technical 80 Nelson technical 84 syllabus, viewing 16 System Check illus. 10 system check 10 system requirements iv system setup for OWLv2 10 T taking Adaptive Study Plan assignments 48– 49 Non‐Mastery assignments 32 Personalized Study assignments 40 Quick Prep assignments 56 Test assignments 32 taking assignments Mastery 26–32 Reading assignments 64 Test assignment taking 32 V viewing files 23 W Windows, system requirements iv August 22, 2016 pg. 87 Document Revision History Date Version Description Author/Editor 07/15/14 1 ‐SR14 feature updates. ‐Registration procedures. ‐Applied new formatting. Pamela Newsom 07/21/14 2 ‐Added section for ASP assignments. ‐Revised information for the technical support page. Pamela Newsom 07/22/14 3 Updated with suggested edits on registration. Pamela Newsom Jared Mann 09/23/14 4 ‐Added information on Gradebook Analytics Reports. ‐Updates for changes in Registration and Student ID. Pamela Newsom 07/06/15 5 ‐Navigation and grading categories in Analytic Reports. ‐Updated information on contacting Technical Support. ‐Screen resolution. ‐Prerequisite status in Notes column, Not ‐‐Available in Actions column. ‐New Finish Assignment button. Pamela Newsom 08/18/15 6 ‐Changes to Gradebook Analytics. ‐Updates to System Requirements. ‐New expandable Icon Key. ‐Point value displayed on Groups. Pamela Newsom OWLv2 ‐ User Guide for Students August 22, 2016 pg. 88 Document Revision History Date Version Description Author/Editor 12/07/15 7 ‐ Updated images and content for revised Tech Support features. ‐ Additional details for ASP assignments when the quiz takes are limited by the instructor. ‐ Removed references to Gradebook Analytics. ‐ Updates to System Requirements. Pamela Newsom 02/25/16 8 ‐ Added support for Microsoft Edge. ‐ Clarified details on using the Submit button. ‐ Improvements to take procedures for Quick Prep and ASP assignments. ‐ New URL for contacting tech support when not logged in. Pamela Newsom 03/25/16 9 ‐ Removed references to “Brief” in the title, footers, and cover graphics. Pamela Newsom 08/22/16 10 ‐ Unsubmitted responses at the item level are submitted when the assignment as a whole is submitted for a grade. ‐ Removed references to the Hotspot problem type. ‐Added information about 'Practice' mode after the final submission of the assignment. ‐ Additional details on starting takes from the Study Tools page. ‐ Updated procedure content and graphics for the new ASP UX. ‐ Revisions to differentiate between the two Quick Prep assignment types. ‐ Updates to System Requirements. ‐ Added Alt text to images for ADA compliancy. Pamela Newsom OWLv2 ‐ User Guide for Students August 22, 2016 pg. 89