Dealer News Volume 2013, Issue 1 Atlas Copco Mining and Rock Excavation Technique Atlas Copco Construction Technique Dynapac USA STAY CONNECTED If this newsletter did not come directly from Atlas Copco, you’re missing out on valuable information like finance interest rates, promotions and other vital dealer communication. Want to join? Simply email your name, dealer name and email address to Jennifer Bishop at jennifer.bishop@ us.atlascopco.com. INSIDE THIS ISSUE DAC 2012 Climbing Together . . . Reaching Great Rewards 1 MINExpo 2012 Atlas Copco shows it’s an Ace in the Hole 2 Climbing Together...Reaching Great Rewards During the week of October 22, 2012, Atlas Copco CMT USA hosted dealer subcommittee and principal meetings in Carefree, AZ. On Monday, October 22, we held a focus group session with Atlas Copco global inventory and logistics team members along with the subcommittee to review the Parts Availability NOW project activities and measurements. On Tuesday, dealer subcommittee members, joined by two Atlas Copco store representatives, reviewed open items on the team’s ongoing issue log. We agreed to focus on the action items identified as highest priority according to our most recent subcommittee survey results, which also were provided tothe AC Customer Service team. The members and principals then broke away in the late afternoon for a challenging round of golf with hazards such as bobcats and cacti. Columbus Equipment Company accepting the award for Dynapac Distributor of the Year On Wednesday, October 24, the principals and subcommittee members convened to hear about Atlas Copco’s strategies for 2013. Additional presentations were provided by Dave Pietrzykowski, Vice President CMT Store Operations, and Red Conger, President, Freeport McMoran Americas. That night Atlas Copco hosted a dinner and presented the following awards for 2011: Customer Service Focus Master Driller Program comes to the U.S. 2 Product News PowerROC T35 E surface drill rig 2 A world first: Atlas Copco SB 702 3 XAS 1800 JD7 compressor 3 PL350TD compact planer 3 NEW interim TIER 4 paver range 3 Announcements4 Trade Shows 4 Dealer of the Year Anderson Equipment Company Commitment to Service Cate Equipment Top Dealer Mining Application Cate Equipment Top Dealer Construction Application Swanson Industries CWS Company Top Consumables Dealer Construction Machinery Industrial, LLC Dynapac Dealer of the Year Columbus Equipment Company Anderson Equipment Company accepting the award for Dealer of the Year On Thursday, attendees toured the Atlas Copco Phoenix company store and attended the PowerROC T35 E Launch. Overall the meetings were very productive and generated focus for key activities. Since this meeting, the subcommittee has followed up on high priority log items and held the January teleconference on January 8, 2013. An AC Store Parts Manager and an AC Service Manager have now joined the subcommittee to further align the two channels. We agreed to bring the service subcommittee team members together for a two-day service workshop in February 2013 to help generate more interaction and results. The next complete subcommittee meeting will be hosted by Modern Machinery in May 2013. Products / Customer Service Focus Volume 2013, Issue 1 throughout the United States and around the globe. MINExpo, which occurs every four years, is a way to reach out to customers and fellow businesses in the mining community. Central to Atlas Copco’s booth was the release of the latest addition to the Pit Viper family of blasthole drill rigs. The Pit Viper 311 is the first of the new Pit Viper 310 series, offering a range of hole sizes 9 to 12.5 inches that fills in the gap between the hole diameters of the Pit Viper 351 and Pit Viper 270. 30120 State Hwy 264 Round Lake, MN 56167 USA Atlas Copco was a key participant in MINExpo International 2012— a record-breaking show that drew nearly 55,000 attendees and 19,000 exhibitors to the Las Vegas Convention Center Sept. 24 to Sept. 26. Atlas Copco’s commitment to ingenuity and productivity is seen Atlas Copco also debuted at MINExpo the world’s largest articulated underground mining truck, the Minetruck MT85. It hauls 85 tonnes (93 short tons) while fitting the same drift dimensions of 50 to 60 ton trucks. Other new products were launched just in time for the show, and other longstanding successes were on display for the mining industry—rock drilling tools, air compressors, boosters, light towers, exploration drills, core drilling products, grouting machines, surface crawlers, underground ventilation, face drilling rigs, an ANFO charging truck, longhole drill rigs, pedestal boom systems and more. Atlas Copco’s Master Driller Program comes to the U.S. after proven success in other countries born to rOC Atlas Copco’s Master Driller Program, created to speed up training of drill rig operators during an industry-wide shortage of skilled drillers, is now available in the U.S. after demonstrated success in other countries. The program is based on progressive instruction in a classroom that includes simulated drilling in an actual drill rig cab. The program will not only help companies train new drillers but can also be used to train experienced operators on new rigs during fleet upgrades. The Master Driller Program can also enhance current driller skills to increase a company’s overall efficiency. Atlas Copco introduces the new PowerROC T35 E surface drill rig Atlas Copco introduced the T35 E surface drill rig, the latest addition to the PowerROC product family, at its annual dealer meeting in Phoenix, Arizona, on October 25, 2012. The PowerROC T35 E is an extendable boom version of the T35 drilling rig currently in use. This new, no-cabin model provides straighter holes, more safety and comfort for the operator and easy-access maintenance. 2 Products / E-media / Web Updates Volume 2013, Issue 1 A World 1st: Atlas Copco SB 702, the only 700 kg hydraulic breaker with a solid body Atlas Copco’s new high-performance hydraulic breaker, the SB 702, makes light work of a wide range of gardening, landscaping, construction and demolition jobs. Intensive research, innovative product design and Atlas Copco’s know-how in the field of breaker technology, has resulted in lower fuel consumption, lower vibrations and less noise. Atlas Copco introduces the new XAS 1800 JD7 compressor at MINExpo 2012 Atlas Copco, the world’s leading manufacturer of air compressors, introduced the XAS 1800 JD7 compressor at MINExpo 2012. The XAS 1800 is designed for applications requiring a very high volume of air at medium pressure and is also compliant with intertim Tier 4 EPA emission regulations. Benefits include easy-to-use electronic controls, optimized fuel consumption and a small footprint to reduce transportation cost. Dynapac introduces the new PL350TD compact planer New interim Tier 4 compliant paver range launched Dynapac’s new PL350TD compact planer offers a variety of new technical developments, including the Easy Level leveling system and milling drum technology. It is well suited for milling of joints, flush cutting, removing road markings and other jobs where defective asphalt or concrete surfaces are cut. Dynapac has launched the next generation series of F1000 pavers to the North American market designed to meet the interim Tier 4 emission regulations. The F1000 pavers are available in both track and wheeled options to appeal to owners, operators and service crews. Production is taking place at the Dynapac plant in Garland, Texas. The PL350TD is equipped with a Cummins B 3.3 engine and 60 hp (45 kW) motor power. It mills 13.8 inches wide to a depth of 3.9 inches with a cutting diameter of 20.5 inches. With both a left and right steering angle of 75 degrees and a milling radius of only 3.9 inches, the PL350TD is specifically designed for flush milling of manhole covers, but it also makes it easy to maneuver in narrow construction sites with little effort To meet the new emission regulations, the upgraded paver series have been equipped with the Cummins QSB 6.7 liter interim Tier 4 engine. The engine delivers 220 hp at 2000 rpm or 230 hp at 1800 rpm. The Cummins interim Tier 4 engine also provides a direct flow air cleaner and new technology in the form of Exhaust Gas Recirculation (EGR), Diesel Oxidation Catalyst (DOC), and Diesel Particulate Filter (DPF) systems. Atlas Copco Marketplace web page now smart phone friendly After a complete redesign of its Marketplace web page in April 2012, Atlas Copco has now made the site smart-phone friendly. The mobile website makes accessing used Atlas Copco equipment even easier Check out the new Construction Equipment “Special Offers and Promotions” page. This page is updated with the latest parts & service specials. 3 Announcements / Trade Shows Be prepared—Winter is paver maintenance season Employee Awards: Atlas Copco Construction Technique Sales Person of the Year Scott Hendricks Customer Care Award Laurie Deluca Rookie of the Year Ryan Mihajlov Volume 2013, Issue 1 Top CTO Contributor Keith Becker Top RCE Contributor Bill Nittinger Top CRS Contributor Gert Hansson Top APE Contributor Blake Gearhart New employees and promotions Ray Shelor appointed Atlas Copco CMT USA’s Rock Drilling Tools business line. Michael Calendar appointed service center manager for the Covington, GA facility. Gracie Ruiz appointed the Service Center Manager for Atlas Copco’s new facility in San Antonio, TX. Roni Bobnar appointed service center manager for the Independence, OH facility. Isaac Torres appointed to the position of Customer Service Supervisor for Atlas Copco Construction Equipment. Learn More What’s New at Executive Press? Dynapac Soil Compactors CA2500, CA3500, CA3600, CA4000, CA4600 Soil Compactors CA2500, CA3500, CA3600, CA4000, CA4600 Brochure Atlas Copco The new SB 702 Breakthrough from our SB hydraulic breaker range New SB 702 Hydraulic Breaker Range Brochure New Range Cards Updating Trade Shows Hand Held Hydraulic Equipment Range Card 39th Annual Conference on Explosives & Blasting Technique Hand Held Pnuematic Equipment Range Card Light Compaction and Concrete Equipment Range Card February 10-13 Omni Fort Worth Hotel, Fort Worth, TX March 19-21 Henry B. Gonzalez Convention Center San Antonio, TX Rig Mounted Hydraulic Breaker Range Card February 10-13 Sands Expo and Convention Center Las Vegas, NV » Atlas Copco Dynapac Atlas Copco Dynapac Please click on the show logos above for more information. Atlas Copco Mining and Rock Excavation Technique Atlas Copco Construction Technique 3700 E 68th Ave Commerce City, CO 80022 Tel 800 732 6762 Fax 303 288 8828 www.atlascopco.us Content may be used only with permission from Atlas Copco Construction Mining Technique USA LLC. All rights reserved. ® Atlas Copco is a registered trademark Atlas Copco AB Ross Gjerde appointed the product manager for Atlas Copco CMT USA’s Rock Drilling Tools business line.