So unterstützt Sie Insight
Microsoft CSP Programm
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
European Hosting Solutions team
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•
•
Insight Presentation
Strong Sales, Cloud & Services engine;
•
60 Dedicated Hosting Solutions Specialists
•
> 22 Office365 & Azure specialists in EMEA
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> 400 active Azure agreements
•
MSC, BCS, PTS, LCS
Largest, most experienced solutions partner in
Hosting industry;
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>200 years of Hosting industry experience
•
#1 Reseller of Hosting Licensing Programs (MS
SPLA; >30%, VMware, Citrix, Veeam, etc)
EMEA Local offices in;
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Norway
Sweden
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Germany
Austria
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Switzerland
Italy
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Spain
France
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Belgium
The Netherlands
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United Kingdom
Russia
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Starke Verbindungen in alle Richtungen
Vendors
Education
Consultancy
Hosting
Solutions
Teammates
Tools
Services
Partners
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Warum CSP Partner mit Insight werden
• Technischer Support.
Kostenloser 2nd Line Support während regulärer Arbeitszeiten, 24/7 und
mehrsprachiger Support in Vorbereitung
• Training & Weiterbildung
• Tools & Management (Insight CSP Portal, CSP Dashboard)
• Zusätzliche Lösungen wie Skykick mit Potenzial zur Differenzierung
• Kompetente Führung durch Szenarien der Hybriden Licensing – mit Insight
Spezialisten und Ressourcen, um das beste aus “beiden Welten” anbieten zu können
• Insight Services (MSC, LCS)
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
CSP Technical Support
• 1st line support by partner (reseller)
• 2nd line support by Insight
• 3rd line support by Microsoft
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
How to drive Office 365
Service Usage
How to enhance Ops management
Efficiency and Control
Insight Presentation
How to improve security
of Ops Management Delegation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
BUT IT’S ALL SIMPLE
WITH THE Insight CSP DASHBOARD
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#1
Maximize Office 365 benefits realization
by understanding real usage to drive
adoption
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
With the standard office 365 portal
LIMITED
REPORTING
LIMITED TO 2000
RECORDS
Insight Presentation
NO
DETAILS ON USER’S
SERVICE USAGE
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Without the CSP Dashboard
 You need high PowerShell skills
 you need too much time to find data for reporting and
analytics
 You have to create new reports every time
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
With Insight CSP Dashboard
CSP
Dashboard
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
..and more!
Identify and prevent services disruption
Drive office365 services adoption
Manage overall licenses complexity
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#1: services usage analysis
You have a clear picture about service usage status
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#1: service dashboard
You can drilldown on
service usage details
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#1: inactive user by service
And identify inactive
users to drive their
usage of this service
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#2:
Improve Office365 ops management
security and efficiency with advanced
user delegation
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
With Insight CSP Dashboard
Delegated entities
Only delegated
actions
Blocked entities
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
..and more!
Reduce risk of human error
Thanks to embedded guided actions
Perform bulk actions to
Large number of users at once
… not knowing a single line of PowerShell (empowering junior
profiles)
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#2: users delegation
groups
You can create groups of users to limit operators target users
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#2: license pool
Assign a limited number of licenses to each group of users
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#2: license pool
And monitor licenses
delegation even to
optimize charge
back process
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#2: role based access
You can also customize
operator’s permission to
limit available reports
and ops management
actions
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#2: bulk actions through wizard
With our management
wizard you can execute
bulk actions without
PowerShell
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
scenario#3:
Achieve full control by easily
access all Office 365 information
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
With a standard reporting system
It is complex to
Access the right
information at the
right time
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
REACT IMMEDIATELY TO
ANOMALIES, BEING DIRECTLY
ENGAGED BY THE SYSTEM
WITH ON-EVENT ALERTS
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Multi-Channel Purchases:
CSP Partner can sell to a customer with an existing tenant and subscription(s) purchased thru other channels
What is the feature?
CSP Partners can establish a relationship with a customer who already has an
existing tenant and existing subscriptions purchased via other channels (e.g.
direct from Microsoft, via Open). This capability enables the CSP Partner to
provision CSP subscriptions for the customer (i.e. multiple license types can
coexist on the same customer tenant).
Multi-channel helps support these common scenarios:
• Enables you to provision a CSP subscription for a customer that has an existing
subscription that was purchased directly from Microsoft.
• Enables you to provision a CSP subscription for a customer that has a trial
subscription directly from Microsoft.
While this features enables multiple license types to coexist on the same
customer tenant, this capability does NOT enable multiple CSP partners to sell to
the same customer. This additional capability is separate and referred to as
“Multi-CSP Partners”, which is also included in the CSP roadmap.
Important Notes
•
•
•
•
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•
Insight Presentation
The customer retains full control over their existing subscriptions
Does NOT impact or change any of the customer’s existing subscriptions
Does NOT transition the customer’s existing subscriptions over to the CSP Partner
Does NOT change the terms or customer’s obligations for any of the existing subscriptions
Does NOT allow the CSP Partner to change any Advisor Partner-of-Record information
Does NOT enable multiple CSP Partners to sell to the same customer
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Product Availability:
Enterprise Mobility Suite (EMS)
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Automated CSP Onboarding Process
Reseller
needs Icare
acct w/ terms
Ensure
reseller has
an active
MPN ID
Reseller
completes
“Add a
reseller”
webform and
clicks to
accept our
CSP T&C’s
Webform
Received by
our CSP
Admin Team
CSP Admin
Team to
create and
email Odin
account
details to AM
AM to create
VLM
“Contract Set
Up” ticket to
link acct to
2Tier
consortium
AM to email
log in details
to account
manager so
they can log
into Odin and
start
provisioning
** Process may change as the CSP Program progresses
Insight Presentation
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.
Continuous Innovation – http://office.com/roadmap
Insight Presentation
Universal
Apps for
Windows
Modern
Apps for
Android
Office for
Mac
Intune
Updates
Skype
Video
Federation
Unlimited
Storage with
OneDrive
Expanded
DLP
Encryption
at Rest
Office 365
Video
Delve and
Office
Graph
Insight Proprietary & Confidential. Do Not Copy or Distribute. © 2015 Insight Direct USA, Inc. All Rights Reserved.