Technical Services Department Contractors Code of Practice

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Technical Services Department
Contractors Code of Practice
Amended October 2013
London Luton Airport Operations Limited (TSD Ref. MAP 04)
Contractors Code of Practice
 London Luton Airport Operations Limited 1999
Correspondence concerning this Contractors Code of Practice should be addressed to:
Technical Services Department
London Luton Airport Operations Limited
Navigation House
Airport Way
Luton
LU2 9LY
This document remains the property of London Luton Airport Operations Limited.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1-3
RECORD OF AMENDMENTS
DATE
Oct 01
March 02
Oct 02
April 04
May 04
June 07
DETAILS
Original Issue
Various Updates
Various Updates
Update/Re-write of all sections
Further Updates
Update / Review of all sections
Feb 10
Update CDM, Standards, ACC
March 10
April
2013
Oct
Tools of the Trade permit details
Various updates
Revision for Issue
London Luton Airport Operations Ltd (TSD Ref MAP 04)
AMENDED BY
G Smith
G Smith
H Mason
H Mason
Nic Horton/ Jo
Moore
Kevin
Cundrick/Barry
Carter
Yvonne
Jakins/Barry
Carter
Mark Graves
HS&E /TDM ,AM,
ID unit
HS&E
APPROVED BY
B Hard
B Hard
B Hard
C Gumm
C Gumm
Barry Carter
Barry Carter
Mark Graves
Liz Saint Clare
Amended April 2013
Contractors Code of Practice
CONTRACTORS CODE OF PRACTICE
Index
Chapter 1
INTRODUCTION
1.1
1.2
1.3
1.3.1
1.3.2
1.4
1.5
1.6
1.7
1.8
Introduction
Legislation
Definitions
Company Representative
Contractor
Planning For Safety
Construction (Design and Maintenance) Regulations
LLAOL Directives
Supervision
Inspection of the Worksite
Chapter 2
2.1
2.2
2.3
2.4
2.5
2.6
DOCUMENTATION
Objective
Approved Contractor
Infrequent/Emergency Use Contractors
Risk Assessment & Method Statements
Work Permits
Additional Permit to Work
Chapter 3
3.1
3.2
3.3
3.4
3.5
3.5.1
3.5.2
3.6
3.6.1
3.6.2
3.7
3.8
3.9
3.10
3.11
3.12
3.13
3.14
3.15
3.16
3.17
3.18
3.19
3.20
3.21
3.22
3.23
3.24
3.25
LLAOL SITE RULES
Site Access
Security Passes
Redundant Passes
Airside Entry
Airside Vehicular Access
Insurance
Vehicle Airside Permits
Driving Airside
Escorted
Driving Passes
Personal Protective Equipment (PPE)
Cameras, Personal Audio Equipment and Televisions
Non English Speaking Personnel
Damage to Company Property
Smoking
Drugs and Intoxicating Liquor
Clothing
Use of Terminal Facilities
Medical and Other Conditions
Water Systems
Re-Use of Metal Drums
Frangible Surfaces
Work Involving Radioactive Substances
Competence & Training
Contractors Appointed Persons
Tool Box Training
Airport Security
Limitations of Access – Terminal Areas
External Site Notice Boards
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
3.26
3.27
3.28
3.29
3.30
3.31
Compounds Licensing
Access for Emergency Services
Site Access, Vehicles and Pedestrians
Demolition
Baggage Trolleys
Removal of Contractors from Site
Chapter 4
PROCEDURES
1-5
4.1
Initial Arrival on Site ( for works in the Terminal Building )
Initial Arrival on Site ( Airside Works )
4.3
Site Safety and Environmental Briefing
4.2
Chapter 5
5.1
5.1.1
5.1.2
5.1.3
5.2
5.3
5.4
5.5
5.6
5.7
5.8
5.9
5.10
5.11
5.12
5.13
5.14
5.15
5.16
5.17
5.18
5.19
5.20
5.21
5.22
5.23
5.24
5.25
5.26
5.27
5.28
WORKING PROCEDURES
Plant, Equipment, Machinery and Tools
Contractors General Plant & Equipment
Cartridge Appliances
Testing, Commissioning & Maintenance of Temporary Plant and Serv
Fire Precautions
Hot Works
Site Welding (Requirements other than Hot Works)
Confined Spaces
High Voltage
Isolation of Services
Liquid Petroleum Gas, Bottles Gas and Highly Flammable Fuel Storage
Asbestos
Waste Disposal
Works on Roofs or at Height
Safety Harnesses
Barriers, Guards, Screens and Notices
Scaffolding and Safe Means of Access
Cranes, Lifting Tackle, Machines and Hoists
Electrical Equipment
Hazardous Substances
Excavations
Guarding of Machinery
Transport
Noise
Housekeeping & Welfare Facilities
Courtesy
Company Notices
Losses
Airport Directives / Bylaws
Work on (or in the Vicinity of) Fire Alarm Systems or other Life Safety Systems
Protection and Maintenance of Overhead and Underground Services
CHAPTER 6
6.1
6.2
6.3
EMERGENCY PROCEDURES
Fire
Oil/Fuel Spillage
Accidents, Incidents and Dangerous Occurrences
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
CHAPTER 7
7.1
7.2
7.3
7.4
AIRSIDE SAFETY REQUIREMENTS
General roles
Safety Instructions
Aircraft Operations
Airside Incidents
Appendix No. 1 – Authorised Persons
Appendix No. 2 – Document Samples (Available on Request)
Appendix No. 3 – LLAOL Recognised Registration Schemes
Appendix No. 4 – ID Application Notes
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1-7
Chapter 1
INTRODUCTION
1.1
Introduction
The purpose of this document is to detail the minimum Health and Safety standards and procedures
that Contractors must adopt, whilst carrying out work, on any premises owned or under the control of
London Luton Airport Operations Limited (LLAOL). Where risks demand it, safety measures beyond
those included here may be required.
1.2
Legislation
The LLAOL Contractors Code of Practice has been drawn up in line with British Standard guidance
notes, manufacturers and/or suppliers recommended procedures, good working practices, and all
relevant legislation and regulations in force at the time the contract works are undertaken.
When employing contractors, both the client and the contractor have legal responsibilities under the
Health and Safety at Work, etc Act 1974. Each party has a shared duty of care to safeguard, as far
as is reasonably practicable, the health, safety and welfare of employees and others who may be
affected by the work activities (eg other persons on site, the general public).
Construction (Design and Management) Regulations 2007
Management of Health and Safety at Work Regulations 1999
Reporting of Incidents, Diseases and Dangerous Occurrences Regulations 1995 ( to ensure
accidents are reported)
Health and Safety at Work, etc Act 1974
Working at Height regulations
Workplace (Health, Safety and Welfare) Regulations and other relevant legislation (the workplace ,
display screen equipment , COSHH , personal protective equipment (PPE) the use of equipment on
the client's premises construction safety).
Where no specific legislative requirements exist, the Contractor must comply with guidance provided
by relevant British Standards, HSE Guidance Notes and Codes of Practice or industry standards as
a minimum. The Contractor shall also comply with the airport bylaws and all relevant Airport
Directives.
The Contractor shall be responsible for ensuring compliance with this document throughout the
project, including the activities of their appointed sub-contractors, consultants or visitors.
This applies to all construction and/or maintenance activities regardless of size or value.
1.3
Definitions
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Within this Code of Practice the following definitions apply.
1.3.1
Company Representative
A nominated employee of LLAOL authorised to issue Work Permits and/or Permits to Work
(see Appendix No. 2), the Representative is responsible for collating the Safety related
documents for the Client.
1.3.2
Contractor
Any person or company contracted by LLAOL or working within premises owned or under
the control of LLAOL.
The Contractor defined in this section may be a “Principal Contractor” , Contractor,
Designer or Planning Supervisor as defined by CDM.
Contractors/self employed must undertake their works in accordance with CDM.
1.4
Planning For Safety
Apart from the Contractors safety management system, a works specific health & safety plan is also
necessary stating the procedures to be applied to the works within LLAOL premises.
Details should include:




Appointed person and responsibilities together with airport contacts.
Site and works organisations and arrangements.
Safe operation and maintenance of equipment
Emergency procedures and contingency plans where appropriate
The detail of the plan will be determined by the level of risk and should ensure that the Contractor
complies with statutes and LLAOL standards. The plan should be written for and used as a site
document.
On completion of any work involving new or altered services or structures inside or outside
of buildings, full “as built drawings” details shall be passed from the Contractor to the LLAO
Company Representative to enable airport record systems to be updated.
1.5
The Construction (Design and Management) Regulations (CDM) approved Code of Practice
Where the scope of works falls within the definition of these regulations a range of other actions may
be required including (not exhaustive)
 Appointment of Principal Contractor and CDM Co-ordinator
 Notification of works to the HSE
 Development of a Construction phase Health & Safety Plan (see 1.4) and its continual
review
 Documented application of site rules
 Adequate welfare provisions
 Co-ordination of (other) contractors activities
 Provision of a Health & Safety File (including as build drawings and a range of safety
information related to the construction)
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1.6
1-9
LLAOL Directives
These documents contain specific instructions relevant to work carried out within the airport
boundaries. It is the duty of the Company Representative and all Contractors to ensure that
directives relevant to the works are fully adhered to. The following types apply:


Airport Instructions and Directives
Airport Byelaws
Any other regulations issued by LLAOL that are applicable to the works
Directives relevant to the works will be made available to Contractors by the Company
Representative.
1.7
Supervision
Contractors must ensure that work is adequately supervised at all times including “out of hours”
working. The supervision of young persons or those new to the site or the airport is particularly
important and should be recognised in risk assessments. Emergency or unplanned work may
require additional supervision and additional induction training.
1.8
Inspection of the Worksite
The Contractor shall provide regular inspections of the worksite by competent, professional health,
safety and environmental personnel with direct reporting of unsatisfactory conditions to the senior
management team. In addition to this, the Contractor is to nominate a competent person to inspect
the workplace during each working period or shift and keep a record that this has been done.
Records may be inspected by the LLAOL Company Representative.
The Contractor shall allow the LLAOL Company Representative and/or LLAOL competent person to
inspect the site, site offices, and working and storage areas. The Contractor will carry out at his
expense reasonable requests deemed to be necessary as a result of such inspections. Such
inspections shall not relieve the Contractor of his responsibilities.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Chapter 2
DOCUMENTATION
2.1
Objective
Prior to a Contractor being allowed to carry out works on Company Premises the Contractor must
satisfy London Luton Airport Operations Limited, that they will employ adequate Health and Safety
resources to complete the work safely and without undue risk to the business. This will normally be
achieved via the Health and Safety Plan and/or via documented method statements, risk
assessments, insurance provisions, etc. as defined by CDM.
2.2
Approved Contractor (Directly engaged LLAOL Contractor)
Contractors must register with Achilles to be allowed to undertake works at LLAOL.
To achieve this, initial approval is to be sought by the Client department on the following key areas–
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
Company Health and Safety Policy Statement
Company Health and Safety Management System
Environmental Policy
Employers Liability Insurance (for details refer to Airport Instruction 141)
Public Liability/Aviation Insurance (for details refer to Airport Instruction 141)
Technical Performance
Financial Performance
Method Statements for procedures normally carried out by the company
Risk Assessments for procedures normally carried out by the Company
COSHH Statements for all materials to be used
Motor Insurance where applicable
Once these documents have been received and approved by LLAOL, the Contractor will be added to
LLAOL Approved Contractor list.
The contractor will be deemed to have accepted these rules once they are engaged to carry out a
task at LLAOL. This acceptance means they have understood and agreed to abide by the contents
of the Code of Practice..
LLAOL reserve the right at any time to rescind, with immediate effect, the Approved Contractors
status , should the Contractor, his staff or any sub-Contractor breach any Health & Safety
Legislation, LLAOL Health and Safety or Security Rules and Regulations, or Code of Practice/Work
Permit instructions.
2.3
Infrequent / Emergency Use Contractors
Where such extreme instances arise, i.e. it would not be practicable or meet operational needs, non
Approved Contractor’s may be employed providing the minimum requirements for Health, Safety and
insurance are met. This is to be considered as an exception and shall be subject to the written
approval of the respective LLAOL Senior Manager /Airport Manager.
Where appropriate daily insurance cover may be considered depending on the work involved. For
further information contact the LLAOL Insurance Administrator (01582 395390).
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1-11
2.4
Risk Assessment and Method Statements
The object of risk assessment is to identify work related hazards and develop methods to deal with
those hazards.
Before any work commences on site the Principal Contractor/Contractor shall nominate a competent
person to be responsible for co-ordinating risk assessments of all operations and ensuring that
appropriate control measures are established and incorporated into safe systems of work or method
statements. This person will be an appropriate senior line manager from the Contractor. All method
statements shall be developed in a reasonable time to allow co-ordination of hazardous works by
Contractors. These assessments shall be in writing and shall include but not be restricted to the
following activities:






















Major construction or maintenance works
General public and third party safety
Location of site access/egress
Vehicle movements on and off site
Vehicle/pedestrian separation
Temporary services distribution (application to construction only)
Siting of static plant and equipment
Scaffolding
Trench/ground works
Confined spaces
Delivery, storage, movement of materials or plant
Storage, use and disposal of substances/chemicals hazardous to health – including
asbestos.
Noise
Working at height
Excavations and (underground) services clearance
Manual handling
Use of portable equipment including hand tools
Emergency procedures including evacuation routes
Fire
Site hoarding
Contaminated ground
Airside working
All risk assessments shall be reviewed and revised as necessary to accommodate changes in
methods of working, plant, material and/or site development.
Risk assessments are to be made available to the Company Representative. Review by the
company representative will not relieve the Contractor of his responsibility at safety law i.e to
eliminate or reduce risks to as low as is reasonably practicable.
Where a control measure indicates that a task specific method statement is needed, this must be:
1.
2.
3.
4.
Completed in time to allow co-ordination of activities to take place
Recorded to enable inspection and review to take place
Reviewed and re-circulated if the scope or nature of the work changes
Completed and communicated to the operatives doing the work
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
2.5
Work Permits
LLAOL is dedicated to running London Luton Airport in a safe and responsible manner. To achieve
this, a proactive approach to safety must be taken by the effective management of any Contractor
undertaking any work on site that LLAOL has any control over.
This process will ensure that all works undertaken are controlled and performed by appropriate
competent persons in a controlled safe manner. For works that are deemed hazardous then 2.6
must be followed.
SCOPE
This process applies to all airport occupants operating in any area which LLAOL has any control
over.
PROCESS
Concessionaires
Concessionaires are required to undertake their own Contractor Approval process etc (as required
by law) and appoint Contractors to undertake any works on their behalf. It is recommended that
Concessionaires maintain an Approved Contractors List (further assistance, guidance and checklists
can be found – www.hse.gov.uk - HSG159 Managing Contractors). They must also ensure that they
have relevant insurances –
Public / Aviation Liability
On ramp in close proximity to aircraft - £50 million
On ramp not in close proximity to aircraft - £30 million
Airside (in terminal) limited ramp access only for deliveries etc - £20 million
Landside and car parks - £10 million
Employers Liability
LLAOL ask for £10m – legally all employers in the UK must have at least £5m.
All works which may have/have an effect on LLAOL systems detailed below will require approval
from LLAOL Technical Services Department.





Fire systems – this is inclusive of all fire alarm points and detectors and sprinkler heads
Life safety systems –emergency lighting, emergency signage
Buildings and infrastructure –Any works which will create a breaking of the floor, wall or ceiling of the
unit (Wall fixing of small items is permitted if risk and method statement details this)
Fixed electrical systems – inclusive of all electrical systems, power and lighting
Specific Permits as detailed below
Prior to a Contractor commencing any works, a Work Permit must be completed for the works to be
carried out. This Permit will cover all works. All tasks will require a Permit and where emergency
works are required a dynamic Risk Assessment/Method Statement (RAMS) will be carried out.
Please note that a separate Work Permit should be completed for each Contractor who will
undertake works and for each job that will be undertaken. If a Contractor is, for example,
undertaking a complete shop re-fit then this could be classified as one job. If they are installing new
machinery and will also be undertaking Portable Appliance testing then 2 forms should be
completed. It is important to note that a Contractor should have a Work Permit for each Concession
they will be working for.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1-13
The Permit Issuer must ensure that the Contractor obtains the necessary Pass/es to access the site.
(Further information relating to Passes can be sought from the ID Centre.)
A Work Permit can be raised by any Appointed Work Permit Issuer within your Organisation, who
has received the appropriate training and instruction. Each Team or Concessionaire is able to use
their own Work Permit numbering system eg IT002. For all works, other than emergencies (see
definition below), the Work Permit should be completed 5 working days before the works are due to
commence.
All Work Permits (LLAOL & Concessionaires) will be issued via the Work Permit email group
account.
Should any of the systems be affected as detailed above then, specific Permits to Work36 will be
required (as outlined on the Work Permit Form) then only TSD can authorise the Permit and work
and the Work Permit and request should be sent to workpermitrequests@ltn.aero. Please note that
TSD hold no responsibility for the Contractors.
A paper copy of the Work Permit, together with the associated Risk Assessments/Method
Statements, MUST be kept with the Contractor at ALL times. These can be requested at any time
by any LLAOL member of staff. Failure to produce the document/s at the time of request may result
in the Contractor being required to immediately stop work, at their own cost, until the relevant
documents are produced. All Contractor personnel must sign in at OOG/Goods In/Gatehouse 5.
Prior to issuing a Work Permit, the ‘Appointed Work Permit Issuer’ shall ensure that the Contractor
has provided suitable and sufficient risk assessments/method statements, which include the risks
inherent within the works to be undertaken. The Contractor should also provide evidence of
competency for all operatives engaged in the works to be undertaken (eg copies of training
certificates, CITB/CTA training cards etc should be available).
The Contractor shall comply with all details, including precautions and controls, contained within the
Work Permit.
Emergency Work Permit
A Work Permit required in an emergency ie breaching the 5 working day rule, should only be issued
in emergency conditions ie it is business critical ie something that is necessary to be actioned to
avoid serious consequences eg lift out of order, till system down and requires IT Contractor. It
should NOT be used for routine maintenance tasks. A Permit Issuer and an Authorised Person can
refuse to issue/authorise an Emergency Work Permit if these conditions are being breached.
Therefore, in an emergency, the process for a ‘standard’ Work Permit is followed. The only
additional requirement is that TSD (or AM if out of hours) are contacted by telephone to inform them
that the Work Permit raised relates to an emergency. In an ‘emergency’ a dynamic risk assessment
can be undertaken, but close supervision may be required as a control measure.
Concessionaires

Follow all requirements as per Work Permit process
Permit Issuer/Authorised Person
 Follow all requirements as per Work Permit Process
 Ensure that the Contractor has provided suitable and sufficient Risk Assessments/Method
Statements, which include the risks inherent within the works to be undertaken.
 Ensure that the Contractor provides evidence of competency for all operatives engaged in
the works to be undertaken.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Contractor
 Shall comply with all details, including precautions and controls contained within the Work
Permit.
ASSURANCE
The Health, Safety & Environment Team & TSD will periodically review Work Permit records to
ensure that all arrangements comply with this process.
2.6
Additional Permit to Work (Hazardous Works)
When work of a hazardous nature is to be undertaken an additional Permit to Work specific to the
hazard is required, these are issued by the Authorised Persons as detailed in Appendix 1.
Works of a Hazardous Nature are deemed to include







Hot Works
High Voltage Work
Work in Confined Spaces
Isolation of Services/ electrical Install works
Life safety Systems
Roof access
Service isolation
Service clearance
Definitions


Hot Works – All works which involve the production of heat, dust, sparks or flames directly or
indirectly, such as and not inclusive too: welding
 grinding
 Soldering
 use of naked flames or heat guns
High Voltage Work :- LLAOL operates a 11kv network and also a AGL system that has voltage
above 1000V. Works on these systems are classed as High voltage.

Work in Confined Spaces:- A work area which is considered dangerous or potentially
dangerous that has a restricted opening for entry and exit. Any place, including any chamber,
tank, vat, silo, pit, pipe, sewer, flue, well or other similar space, in which, by virtue of its enclosed
nature, there is a foreseeable risk of a specified occurrence

Isolation of Services/ electrical Install works :- All works which involve the isolation off and
modification of electrical systems from its original state. Such as additional lighting , power
sockets or modification or new electrical circuit

Life safety systems :- All systems which provide a means of notifying or protecting persons
from harm. Such as and not inclusive to: Fire alarm systems
 safety detection systems
 Smoke extract systems
 LEV
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice


1-15
Emergency lighting systems
Lightning protection

Roof Access- All works which involve standing on a fixed or portable platform above 6 feet in
height .

Service isolation – Any Kinetic systems which have the ability to cause harm if operational.
Such as and not inclusive to:o High Pressure systems (Air ,Hydraulic, water, steam)
o Gas systems
o Moving machinery

Service clearance –Any works which involve the penetration of any surface eg floor/ground,
walls or ceilings. This covers all works external or internal across the site.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Chapter 3
LLAOL SITE RULES
3.1
Site Access
Access to site will be restricted to that detailed on the relevant Work Permit. No deviation to the
routes detailed will be permitted without the authority of the Company Representative.
3.2.
Security Passes
Full security passes can and will take up to 2 months to process due to the information required. It is
the contractor’s responsibility to commence this process and complete for their contracted works
All Contractors requiring access to Airside areas must apply to the Client/Company Representative
for the necessary Security Passes.
For further instructions with regards the process of completing your application for a security pass to
LLA refer to Appendix 4.
3.3
Redundant Passes
All passes no longer required must be returned to the Security ID Unit.
3.4
Airside Entry
Access to Airside areas will be via a security check point. All personnel must wear appropriate hivisibility clothing (see 4.7).
All personnel will submit themselves, their tool boxes, materials and vehicles for search by security
staff, refusal to be searched will result in access being refused and security passes being revoked.
The person refusing to be searched will be required to leave LLAOL property and the Contractor
notified that that person will not be allowed on any LLAOL site in the future.
Tools permitted Airside will only be those deemed necessary for the work to be undertaken and
where tools deemed excess these maybe refused entry by Security staff.
Contractors must hold a valid, in date Tools of Trade permit if they wish to bring tools in to airside
areas. A Tools of the Trade permit can be obtained by applying to the I D centre using the Tools of
the Trade application form in appendix 5.
Contractors may have to, if challenged demonstrate the need for such tools by means of method
statement or risk assessment evaluation. Tools must be kept secure at all times and any unsecured
tools will be confiscated.
Any breaches of current Airside Legislation or persistent infringements of tool security requirement
may lead to the contractor being removed from site and their airside pass withdrawn.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
3.5
1-17
Airside Vehicular Access
3.5.1
Insurance
For a breakdown of insurance requirements, refer to Contractor Evaluation Questionnaire
Guidance notes.
3.5.2
Vehicle Airside Permits
All vehicles must display an appropriate Airside Access Permit. Permits can be obtained
from the Transport Manager, Tel no. 01582 395349. Before a Vehicle Airside Permit is
issued, evidence of the vehicles mechanical fitness will be required.
Visiting Contractors making a one-off delivery can gain admission airside by signing out a
visitor’s board from security gatehouse No. 5. For the avoidance of doubt any delivery will be
undertaken and covered by the contractor and his insurance company.
3.6
Driving Airside
3.6.1Escorted
All Contractors vehicles entering Airside areas must be escorted by qualified personnel who
have completed the Apron or Manoeuvring Area Driving Course as appropriate.
3.6.2
Contractors may apply for their own personnel to be trained to the relevant levels dependant
on the area of works. This can be discussed and agreed with the Client/Company
Representative.
Driving Passes
If required an Apron Driving Pass (ADP) can be requested, the Contractors Personnel will
be required to take a short course of instruction followed by an examination from the
Emergency Planning Officer (Tel. 395164), before bringing vehicles or plant Airside. ADP
Holders are not permitted to drive vehicles in the Aircraft Manoeuvring Zone.
A Manoeuvring Area Driving Permit (MADP) is required for driving in the Aircraft
Manoeuvring Zone.
MADP`s may be issued if required once ADP`s have been obtained at the discretion of
the Emergency Planning Officer and following further instruction and examination.
Note- charges may be made for Driving Passes.
3.7
Personal Protective Equipment (PPE)
LLAOL requires that the list detailed below is mandatory unless the contractor has reviewed and
provided a risk assessment removing a particular PPE requirement
 Safety Shoes
 Hard Hat
 Ear defenders
 Gloves
 Eye protection
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Adequate arrangements are to be made by the contractor for the storage, cleaning, maintenance
and replacement of PPE.
Contractors must take all reasonably practicable steps to ensure that PPE is used correctly by
operatives. This will require the provision of information, instruction and training to staff. PPE
selection, training, provision, storage and maintenance must also be managed if “labour only”
Contractors are used.
High visibility clothing to EN471 Standard is mandatory when working Airside, or externally in
accordance with Road Traffic Regulations when working on or within highways, footpaths, car
parks etc. Banksmen shall wear distinguishing clothing when performing their duties.
3.8
Cameras, Radios, Personal Audio Equipment and Televisions
No cameras, portable radios, personal audio equipment or televisions will be allowed on site
without permission of the Company Representative.
No person shall operate or use a radio transmitter or receiver which may affect the operation of
any communication or navigation system at the airport. Reference shall be made to airport
directives. Details of radios (operating frequencies and outputs) which Contractors may wish to
use must be submitted to the LLAOL Company Representative for approval.
Private equipment requiring an electrical mains supply will meet the requirements of the
Electricity at Work Regulations 1989 and is to be “Portable Appliance Tested” by a competent
person.
The equipment must carry evidence of testing.
3.9
Non English Speaking Personnel
The Contractor shall ensure that all employees fully understand the site safety requirements and
their duties covering safety, health and welfare whilst on site. This shall include any emergency
procedures such as fire drills. The language needs of non English speaking personnel must be
adequately catered for during induction, and other training and supervision.
3.10
Damage to Company Property
The Contractor and their employees must inform the Company Representative immediately of
any damage to Company property whether it is accidental damage or incurred by the Contractor's
employees during contract work or damage incurred by others.
Damage to an aircraft, property or other facilities within the Airport which is subsequently found
to be caused by a Contractor or their employees who did not report the incident, will lead to the
suspension of all works by the Contractor on the Airport, and the impounding of all vehicles and
equipment pending a full investigation.
3.11
Smoking
Contractors and their employees will adhere strictly to the no smoking rules throughout the
Company and current legislation regarding smoking in public enclosed areas (Health Act 2006).
London Luton Airport Operations Ltd (TSD Ref MAP 04)
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Contractors Code of Practice
1-19
No smoking is permitted airside or within LLAOL buildings. Failure to comply with this will result in
the removal of Airside Security Passes. Smoking is only permitted in designated landside areas.
3.12
Drugs and Intoxicating Liquor
The Contractor or their employees shall not bring on site any drugs or intoxicating liquor.
No person will be allowed to work on site that is, or is reasonably suspected of being, under the
influence of drugs or intoxicating liquor. The Company reserve the right to revoke any security
passes and remove forthwith from site any person infringing this rule.
Use of the Terminal Catering Facilities by Contractors or their staff for the consumption of
intoxicating liquor is strictly forbidden (see 4.14).
3.13
Clothing
All Contractors staff will remain suitably attired at all times, long trousers and upper torso clothing
will always be worn.
3.14
Use of Terminal Facilities
Unless specifically detailed on the Work Permit, Contractors will not enter the Public areas of the
Terminal buildings or use its facilities.
3.15
Medical or Other Conditions
Contractors must ensure that where employees have a medical or any other condition, that their
individual needs will be taken into consideration ensuring that any task that they may be required
to undertake can be done safely both for themselves and others. Where an employee may have
a medical condition that could require first aid attention at work e.g. as in the case of certain
allergies, it is suggested that this information is made available to the appropriate parties whilst
the person is employed at LLAOL.
3.16
Water Systems
Unless by the prior written agreement of the LLAOL Technical Services Manager, Contractors
shall not interfere with any water systems.
All work to such systems must be carried out by competent persons in accordance with current
legislation, Department for Environment, Food and Rural Affairs Guidance and the Water Industry
recommendations, in such a way as to avoid contamination of the system.
Contractor’s attention is also brought to the LLAOL Legionella Management Plan, a copy of which
can be obtained from LLAOL Technical Services Department.
3.17
Re-Use of Metal Drums
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Metal storage drums or barrels should not be re-used but removed from site in a proper manner
– preferably by the manufacturer of the original contents. Attempts to re-use drums may lead to
serious hazards during purging (pollution) or cutting (explosion risk).
3.18
Frangible Surfaces
Frangible surfaces adjacent to or within any works shall be made inaccessible by means of
suitable barriers and adequate signage in accordance with current British Standards
3.19
Work Involving Radioactive Substances
Radioactive sources may need to be brought onto site for non-destructive testing or road
construction purposes (radioactive densimeters or nuclear gauges).
Contractors must comply fully with the requirement of the Ionising radiations Regulations and the
ACOP and the work must be carried out with the full knowledge and the consent of the LLAOL
Company Representative.
Over exposure to ionising radiation may occur if unsuitable working techniques are followed and
therefore stringent precautions are required.
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Appointment by the employing supplier of a radiological protection adviser and on site
radiological protection supervisor to ensure compliance with local rules
Local rules setting out a description of the work, procedures to be followed and
emergency procedures
Site radiography is only to be carried out by suitably qualified persons
Maximum protection via shielding wherever possible (or barriers otherwise) is to be
provided to reduce the risks to all on site. Suitable storage of any radiological
equipment is also required.
A main/managing Contractor will have responsibilities to ensure all of the above is arranged even
if a specialist contractor is also required.
3.20
Competence & Training
Contractors shall ensure that all employees (directly or indirectly employed) possess the
necessary competencies to carry out their particular tasks and duties.
There are a number of current schemes, such as the Construction Skills certification Scheme
(CSCS), which are acknowledged by LLAOL, in recognition of suitable competencies. (A current
list of competency based schemes is shown in Appendix 3).
3.21
Contractors Appointed Persons
Contractors should identify persons responsible for the co-ordination and safety management of
the following activities. (This may include but is not limited to:)
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
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3.22
1-21
Project risk assessments
Task risk assessments and method statements
Control of hazardous substances (COSHH)
Noise control
Scaffolding
Lifting appliances
Excavations
Temporary works
Crane co-ordination
Hoists
Cartridge appliances
Abrasive wheels
Gas detection equipment
First aid
Fire precautions including emergency procedures
Hot works
Environmental issues
Tool Box Talks
“Tool box talks ” should be used by the Contractor to maintain high levels of safety awareness
and to advise employees of changing circumstances and work progress. Short talks should be
given by a competent person on relevant topics in an environment that will ensure good audience
reception and allow discussion. Topics may include:
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Risk assessment and method statements specific to the work
Use of hand tools and power supplies
Management, supervision and employees duties
Use and availability of personal protective equipment
COSHH (Control of Substances Hazardous to Health)
Project specific emergency procedures
Manual handling
Fire training
Learning points for accident/incidents
Working at height
Airside working
Environment
On larger projects/maintenance activities it is expected that tool box talks are given on a weekly
basis and records kept by the Contractor. Signatures of those attending should be obtained and
retained
3.23
Airport Security
Contractors are expected to be familiar and comply with all appropriate LLAOL Directives
regarding airside or landside security, obtaining the security information packs and satisfying all
requirements for the management of temporary or permanent passes for staff or vehicles.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
3.24
Limitations of Access – Terminal Areas
The Contractor must keep the Company Representative informed of the location and nature of
the works underway. This includes details of the start on site or completion of the work together
with any changes required to site boundaries or access needs for deliveries, storage or safe
working.
There is a particular need to inform the Company Representative of any presence on site during
periods out of normal working hours.
3.25
External Site Notice Boards
All construction projects which have barriers or hoardings must have a notice board near the
entrance to indicate the following:
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Principal or main contractor (contact details)
LLAOL project manager (contact details)
Terminal duty manager (if applicable) (contact details)
Operations Duty Officer (if applicable) (contact details)
Other key contractors
Both normal and out of hours telephone numbers must be stated.
3.26
Compounds Licensing
Contractors must note the Compounds Licensing requirements in operations at Luton.
Reference: The Hazardous Waste Regulations and The List of Wastes (England) Regulations
2005
3.27
Access for Emergency services
Emergency services access (fire, ambulance etc.) must always be identified in the Health &
Safety Plan and on site. These areas shall be maintained, kept clear of obstruction at all times
and signed accordingly.
3.28
Site Access, Vehicles and Pedestrians
All companies operating vehicles airside must obtain an Airside Licence in accordance with
LLAOL established procedures. Airside driving by Contractors will only be permitted to those who
have been trained, examined through the procedure specified within the airport directives (see
also 4.5)
In accordance with airport directives, the contractor shall only propose drivers who can meet the
medical requirements for normal colour vision.
Contractors shall ensure that all vehicles comply with an MOT standard.
When airside, vehicles may only be parked within the confines of a site compound.
Contractors shall ensure that safe routes are maintained for the access and egress of pedestrians
and vehicles to all areas of work and that all personnel are made aware of these routes. These
routes shall be level, free from obstruction and positioned on well consolidated ground.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
3.29
1-23
Demolition
Before work commences the site must be surveyed and a risk assessment/method statement
reviewed by the Company Representative. The site of the demolition activity is to be enclosed by
a close-boarded hoarding at least 2.4 metres high, or other means agreed with the Company
Representative.
Where the work may affect operational areas, steps must be taken to minimise and contain the
affects of smoke, dust, noise or vibration which may arise.
Space restrictions will apply to most airport work sites and Contractors must arrange regular,
possibly daily, removal of spoil, redundant materials and debris to avoid dangerous
accumulations or obstructions.
A copy of the demolition method statement shall be available ON SITE and all operatives must
have received instruction on its content.
Full and detailed mitigation of Foreign Object Damage prevention measures will be required
where works are in the vicinity of aircraft operations.
3.30
Baggage Trolleys
Airport baggage trolleys are provided for passenger use only and are not to be used by any
Contractors to transport materials or equipment on sites or around the airport.
3.31
Removal of Contractor from Site
All LLAOL employees are empowered to stop a Contractor from working if they consider that the
work is being carried out in an unsafe manner. They must then inform their manager/supervisor
immediately.
The Client, Company Representative, Health, Safety and Environment Team or any LLAOL
Senior Manager is empowered to remove the Contractor from site if they are not satisfied that full
compliance with any reasonable safety request, the Code of Practice and/or Work Permit is being
met, after any reasonable requests to rectify any defect.
The Client, LLAOL Company Representative, LLAOL Company Health, Safety & Environment
Team or any LLAOL Senior Manager is empowered to issue a formal warning to the person
responsible for works on site, if deemed necessary for Health & Safety reasons.
This warning will be followed by formal written notification to the Contractor involved, and will
remain on file and ‘live’ for a period of twelve months from the date of issue.
If three warnings are issued within the twelve month period, this may jeopardise any future works
by the Company involved.
Breaches in current security legislation, misuse of Individual Access passes, Tools of Trade
permits, or failure to follow a reasonable request from LLA Operational staff will deem the
contractors staff and company in breach of this code of conduct and will result in the removal
from site and possible access pass withdrawal.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Chapter 4
PROCEDURES
4.1
Initial arrival on site (for works in the Terminal buildings; Airside and Landside)
All Contractor working within the Terminal buildings must first present themselves before any works
can be carried out (along with authorised and in-date Work Permit) to the Security ‘goods-in’ (for
Airside works) / Out of Gauge baggage area (for landside works) to ‘sign-in’ (a visitors pass can be
issued as long as all paper work has been completed for non-airside pass holders, Visitors passes
will only be issued out of hours from Security ‘goods-in and Out of Gauge baggage area 16:45 to
08:00 am weekdays plus weekends at all other times the ID centre must be used, opening time are
08:00 to 16:45 Monday to Friday, visitors’ passes and airside passes must be visibly worn by the
Contractor at all times while on site, Visitors pass holders must be escorted at all times , Before any
work is carried out the contractors must receive their local safety briefings by the Terminal Duty
Officer. Contractors must at all time carry a copy of the Work Permit for the work to be carried out No
Work Permit No work
Where no parking requirement or delivery is needed, Contractors may present themselves (along
with authorised Work Permit) to the Out of Gauge/Outsize Baggage/ Staff entrance area to ‘sign-in’.
When the Contractor has received their Briefing by the TDM, had their Work Permit examined and
signed and off loaded any tools/plant from their vehicle, they must then park their vehicle in the short
term car park .
4.2
Initial Arrival on Site ( Airside Works )
When arriving at site for the first time (or if changing area of work) Contractors who wish to work
within the Airside external areas must first present themselves (along with authorised Work Permit)
to the Operations Duty Officer at Gatehouse No.5 to ‘sign-in’ , they will also receive their Airside
Safety Briefings at this time from the Operations Duty Manager .
Further specific airside guidance is available via the Airside Development Control of Contractor
Activity Airside, and the Airside Works Control of Contractor Activity Airside documents available
from the Airfield Operations Manager.
4.3
Site Safety, Security and Environmental Briefings
The person delivering the Safety, Security briefings (see below), will explain the Company's
Airside/Landside (as appropriate) Safety brief, Fire Safety brief, and Environmental Briefings relevant
to the area of work.
The Contractor will acknowledge receipt and ensure that it is communicated to all employees and
sub-Contractors that are engaged to work within the permit ..
All contractors have a duty to communicate the contents of this briefing and have access to
all the relevant documentation associated to the permit.
The Safety, Security and Environmental Briefings will form part of the Work Permit in the event of the
contract proceeding.
Persons authorised to give local safety briefings are:
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1-25
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Airport Managers
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Terminal Duty Managers
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Company Representative
All Contractors have a duty to communicate the contents of this briefing to any additional staff
working on site.
The briefing should be regarded as a key tool to ensuring safe working on site and should include
the following (as a minimum).
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Hazards that may exist during the works due to LLAOL operations or activities e.g.
airside hazards, hazards to or from working near members of the public
Security requirements in work area and passages to and from the work area.
Site specific hazards related to construction or maintenance
LLAOL Standards to be applied e.g. Hot Works Permit
Responsible persons and their duties
Emergency procedures
Environmental protection
Welfare arrangements
Access and security requirements
Any person brought onto site or entering a works area that has not received an induction should be
escorted at all times by a competent person. This also applies to all visitors to sites. Landside and
Airside work sites are included.
Chapter 5
WORKING PROCEDURES
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
5.1
Plant, Equipment, Machinery and Tools
5.1.1
Contractors General Plant & Equipment
All equipment provided shall be suitable for the use for which it is intended. Contractors
shall ensure that site plant and equipment is inspected and thoroughly examined at regular
intervals by persons who are skilled and authorised to do so and that records of such
examinations are maintained in a register, available for examination by the LLAOL Company
Representative upon request.
When selecting equipment the Contractor shall take into account the working conditions,
potential site hazards and airport operations. The Contractor shall ensure that the plant,
equipment or service is not used for any purposes other than those it has been specifically
designed for.
Contractors should consider nuisance control measures so as to prevent disturbances to
other airport users or those who may be affected by works activities e.g. noise reduction
measures, wheel washing facilities, dust laying.
The use of petrol driven plant (excluding staff cars) or equipment shall be prohibited at all
locations on the site unless written permission is obtained from the Company
Representative.
All moving plant shall have an audible warning that operates automatically when in reverse
and a flashing hazard warning beacon.
Contractors shall provide a banksman whenever plant or equipment is being moved where
others are or may be working or when the operator does not have a clear view around his
plant or equipment.
If any vehicle or plant taller than the maximum headroom restriction is to be used within the
airport boundaries the working height of the plant or vehicle shall be notified to the LLAOL
Company Representative.
5.1.2
Cartridge Appliances
Cartridge Appliances are only to be used by properly trained persons who shall possess a
certificate stating which tools they are competent to use. All tools and cartridges shall be
stored in a secure place when not in use and a register kept controlling their issue. Tasks
involving the use of any cartridge appliances (such as HILTI, SPIT etc) must be properly risk
assessed before instructions are given for site operation.
5.1.3
Testing, Commissioning and Maintenance of Temporary Plant & Services
As with other aspects of construction or installation work the Contractor is required to
conduct risk assessments and develop measures to eliminate or adequately control risk.
The Contractor shall appoint an authorised person who will be responsible when appropriate
for issuing a Permit to Work prior to any commissioning or maintenance operations.
All plant and equipment shall conform to current European Union/British Standards.
Documentary evidence shall be supplied and copies passed to LLAOL Company
Representative.
Prior to any plant, equipment or service being put into use the Contractor shall ensure that it
is safe for the plant, equipment or service to be energised.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
5.2
1-27
Fire Precautions
The Company Representative will ensure that Fire Precautions for the particular site of contracted
work is explained to the Contractor, including the location of the fire assembly points etc. via the
‘local’ safety brief.
The Contractor must ensure that all employees and sub-Contractors employed on site are fully
acquainted with the above.
No connection shall be made into, or water drawn from fire hose points or hydrants for any reason
unless authorisation has been obtained from the Airports Rescue and Fire-Fighting Services
Manager.
Signs indicating escape routes and emergency telephone numbers must be clearly displayed in
appropriate locations.
Contractors are to conduct fire evacuation drills with the Terminal Team or independently to meet
local requirements (which may be 6 monthly or annually). All staff must participate.
LLAOL’s Buildings have specific Fire Strategies and Evacuation Orders and any activity that may
impact on this must be properly planned and controlled. Re-routing existing fire escape routes or the
use of existing routes/rendezvous points for sites must be agreed with the Company Representative.
Contractors may need to provide information to LLAOL or their employer, and put in place control
measures so that the requirement of the Regulatory Reform (Fire Safety) Order-2005 and Fire
Precautions (Workplace) Regulations are met.
All Contractors should note the existence of fire barriers or fire walls within the buildings and ensure
that where these are perforated or disturbed in any way they are made good to the satisfaction of the
Company Representative and Fire Safety Officer, thereby maintaining the building integrity in case of
fire.
No works are to commence without the prior approval of the Fire Safety Officer.
5.3
Hot Works
When required, Daily (job specific) Hot Works PERMITS TO WORK will be issued by LLAOL where
welding, cutting, grinding or the use of naked flames or any other works that may create heat or
sparks is required to undertake the contracted work. The authorising persons for issuing Hot Works
Permit to Work are shown in Appendix 1.
All Contractors should note the level of importance given by LLAOL to the application of the Hot
Works procedures and operation of buildings fire alarm systems. Breaches of the permit system or
activation of the alarm systems through carelessness (e.g. creation of smoke and dust) are dealt
with in a serious manner.
Prior to any works being undertaken at LLAOL, a hot work risk assessment shall be completed by
the Contractor.
The Contractor shall approach the Company Representative and request a Hot Works permit.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
Adequate means of extinguishing fires as detailed in the hot works permit shall be provided by the
Contractor. Appropriate fire extinguishers shall be sited adjacent to boilers, cauldrons and hot
mixers.
All Contractors must ensure that site staff are properly briefed on fire safety arrangements for the
site and may be asked to provide proof of such training having been provided.
Principal Contractors and Contractors undertaking hot works within “ring fenced” sites may use their
own Hot Works system provided it has been approved and audited by a LLAOL nominated
representative. A “blanket permit” will be issued which will last for 28 days maximum, which permits
local hot works to be undertaken.
All permits shall be closed out and returned to the Authorising Authority. The Contractor takes
responsibility for ensuring that the area is clear from fire risks and shall implement a suitable fire
watch period.
A copy of the Hot Works Permit shall be kept on site at all times as all hot works will be subject to
random auditing. Site operatives undertaking the hot works are expected to be in possession of a
copy of the relevant permit, risk assessment and method statement.
The use of boilers, cauldrons or hot mixers will require hot work permits (as well as any works using
or creating naked flames, heat or sparks).
Boilers, cauldrons etc. must be sited away from general traffic and in a position agreed with the
Company Representative, must be properly maintained and used in accordance with the
manufacturers’ instructions. LPG cylinders shall be sited at least 3m away from burner equipment.
Fire proof spreader plates may need to be used to protect roof areas. Maintenance certification of
boiler equipment must be provided upon request.
All combustible materials on site must be stored in a safe manner and to the satisfaction of the
Company Representative.
5.4
Site Welding (Requirements other than Hot Works)
Contractors shall ensure that any welding operations are screened or carried out in such a way as to
prevent the flashes from this process being seen by pilots in aircraft on the taxiways or adjacent
parking aprons, and to protect other operatives and persons immediately adjacent to the operations,
from the effects of arc eye.
The risk of falling or windblown hot debris must be assessed and adequate measures put in place to
prevent fire hazard.
On completion of any welding works the area must be carefully inspected by the Contractor (for up to
one hour) to ensure that the risk of secondary burning is eliminated.
Welders may be exempt from wearing high visibility jackets during welding activity. However, if they
are working airside and/or adjacent to plant or vehicles the Contractor MUST provide other control
measures to safeguard against injury risk from not being seen.
5.5
Confined Spaces
All personnel required to enter a confined space will require a Confined Space Permit to Work, the
Authorised Persons for issuing Confined Space Permits to Work is shown in Appendix 1.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
1-29
Through the risk assessment process, the Contractor and Company Representative must consider
any confined space work which may be necessary.
When excavating in contaminated ground or working in the vicinity of drainage systems,
underground service ducts or subways there is the danger of a build-up of toxic and/or flammable
gases or fumes in the excavations. This could results in explosion or asphyxiation and steps to
avoid these risks shall be taken.
Contractors are responsible for the supply of all safety equipment including all portable gas detection
devices, escape breathing apparatus, harnesses and other escape equipment which must be in
good order.
Contractors must be familiar with the process or risk assessment as applied to working within
confined spaces and in this way be able to identify a written safe system of work to be
communicated and followed by their operatives.
Contractors staff who enter a confined space must be formally trained to standards recognised by
LLAOL and hold an up to date certificate of competence.
5.6
High Voltage
All personnel required to work on High Voltage Equipment/Cables require a High Voltage Permit to
Work prior to any such operations being carried out. The Authorised Persons for issuing High
Voltage Permit to Work is shown in Appendix 1.
In an area or location which is normally under the control of the Authorised Person for electrical
safety reasons, a Limitation of Access may be issued by an Authorised Person, for any specified
task other than that for which a permit to work is required.
5.7
Isolation of Services and Lock Off Procedure
Where such work involves the isolation of services, i.e. interruption of fire protection system, water
supply, gas supply etc. the Lock Off procedure as detailed below must be adhered to:
Any lock which is removed without LLAOL approval and have the appropriate paper work in place
will lead to immediate suspension of works, removal from site of contractor’s employees whilst an
investigation takes place. Unsafe or inappropriate behaviour could lead to the company being
refused entry into LLAOL
It is the responsibility of the Client & the Company Representative to ensure that, where applicable,
every Contractor is provided with a copy of the Company’s’ Lock-off Procedure.
All Contractors must use a Lock-off Procedure achieving at least an equal standard of protection to
that used by LLAOL. The person authorising a project must ensure that the Lock-off Procedure a
Contractor uses, meets or exceeds LLAOL’s standards.
If the Client or the Company Representative is not satisfied that the Contractors procedures is
adequate, they must arrange for a Competent Lock-off Person (further advice can be gained from
the Technical Services Dept.) to perform the Lock-off, and issue the Contractor with a Lock-off
Permit. The Contractor must retain a copy of the Permit at the place where the work is to be
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
undertaken. Upon completion of work, the Lock/s are to be removed, the plant/machine reinstated
and the Lock-off Permit cancelled by the Competent Lock-off Person.
5.8
Liquid Petroleum Gas, Bottled Gas and Highly Flammable Liquid Storage
None of the above shall be taken into Airport buildings without the permission of the Company
Representative
Contractors shall make adequate arrangements for the safe use and storage of LPG and other gas
cylinders. Cylinders are not to be stored near any source of heat and must be properly secured
during contract work. All main valves on cylinders to be shut off when not in use. Signage must be
provided to indicate the presence of LPG storage to aid incident management such as fire or
evacuation.
Fuel containers must be of the correct type and clearly labelled and stored in accordance with the
appropriate HSE guidance notes.
5.9
Asbestos
Prior to carrying out any work in an area which may contain asbestos the Contractor must request to
see the asbestos register via the Company Representative. If anyone suspects they may have found
asbestos they should stop work immediately and inform the Company Representative.
No attempt should be made to remove or interfere with materials.
Work with asbestos will be in accordance with the Control of Asbestos Regulations 2006. Only
licensed Contractors may remove asbestos from site.
The LLAOL Asbestos Register is held by the Technical Services Department and a copy of the
Asbestos Management Plan is available upon request.
5.10
Waste Disposal
The burning of waste material is prohibited on Company premises.
Contractors shall be responsible for the safe and proper disposal of waste arising from activities
under their management and for ensuring that disposal is carried out in accordance with legislation
relevant to the waste category involved.
Discharging of oil or other pollutants to any drains, gullies or soak-away is expressly forbidden.
Contractors shall be responsible for any damage or contamination caused by waste on site and shall
bear the full cost of any remedial measures that the responsible authorities or the Company
Representative may direct.
Food waste from site welfare facilities or other accommodation must be properly stored prior to
disposal so as not to attract vermin.
Enclosed skips should be used at all times, both landside and airside, sited in positions agreed with
the Company Representative. Depending on the circumstances it may be necessary to use lockable
skips and this should be agreed.
Use of airport compactors for the disposal of
construction/maintenance waste is not permitted.
London Luton Airport Operations Ltd (TSD Ref MAP 04)
Amended April 2013
Contractors Code of Practice
5.11
1-31
Works on Roofs or at Height
All work on roofs must be in accordance with current HSE guidelines. A specific Risk Assessment
shall be provided in accordance with the Working at Height Regulations 2007.
Safe working platforms with secure edge protection, intermediate guard rails and safe means of
access shall be installed wherever practicable. Where this cannot be achieved alternative
arrangements must be made to allow safe access and prevent persons, tools or materials falling.
Before working on any roof, the roofing material must be identified, guidance should be sought from
the Company Representative regarding the weight bearing capabilities of the roof.
Safe access to the workplace must be provided which should include, the wearing of harnesses,
proper access to height, the use of crawling boards, crawling ladders, hand-rails and toe boards etc.
as appropriate. No working at height should commence without risk mitigation measures being in
place.
Materials shall be prevented from falling and notices warning of overhead work, displayed at ground
level when appropriate. Waste delivery to ground must be controlled.
5.12
Safety Harnesses
Contractors shall make safety harnesses and training available for all employees who work where
there is a risk identified in accordance with the Working at Height Regulations 2007.
The use of abseiling techniques as access for any activity will be considered on application to the
LLAOL Company Representative. No work of this kind will be undertaken before agreement on
appropriate safety controls is reached.
5.13
Barriers, Guards, Screens and Notices
The Contractor shall supply and erect such barriers, guards and screens as are agreed by LLAOL to
protect the public and other personnel from the works.
Wherever barriers, guards and screens are erected, suitable notices shall be displayed to denote the
hazard within the Restricted Area. These shall conform to the Health and Safety (Safety Signs and
Signals) Regulations 1996 and be erected in an approved safe manner.
The Contractor must not move any barriers, guards, screens or notices without permission of the
Company Representatives, unless the barrier has been erected by the Contractor.
5.14
Scaffolding and Safe Means of Access
Temporary means of access and scaffold structures shall comply with the requirements of H&SAWA
1974 and the Construction (Health, Safety and Welfare) Regulations 1996.
Scaffolders employed by the Contractor shall produce evidence of competence under the CITB's
Construction Industries Scaffolders Record Scheme, or produce evidence of other approved training.
All scaffolding erected at LLAO must have a visible method for identifying the following:
London Luton Airport Operations Ltd (TSD Ref MAP 04)
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Contractors Code of Practice





Date of erection (and by whom)
Owner (name & contact number)
Safe Bearing Load (in tonnes)
Date of last inspection (and by whom)
Method of notifying “Out of Use”
This information must be provided on all access points and be readily visible and legible. Systems
such as “Scaftag” or similar shall be used. Contractors must keep a scaffolding register to record all
weekly or other inspections.
5.15
Cranes, Lifting Tackle, Machines and Hoists
Only properly tested and marked lifting tackle and machines must be used. The Contractor must
satisfy the Company Representative that all lifting tackle and machines comply with the relevant
statutory provisions, and shall make available certificates and inspection records when required. A
copy of the examination and insurance certificates shall be kept on site.
Crane drivers and slingers should meet the training requirements in HSR Guidance Note HSG 39.
All work should be in accordance with Lifting Operations and Lifting Equipment Regulations (LOLER)
1998.
No crane, drilling rig or piling rig will enter any site without permission of the Company
Representative. The Contractor must first obtain a permit from the Airport Operations Department
(for both airside and landside plant).
5.16
Electrical Equipment
The Contractor will be responsible for providing and maintaining the installation, repair or
modification on the load side or any point of supply made available by LLAOL, and shall take all
reasonable precautions to ensure the safety of the persons on site in accordance with The Electricity
at Work Regulations 1989. The Company Representative may require the disconnection or
alteration of any parts which are considered to be dangerous.
Electrical distribution installations provided on site are to comply with the requirements of the latest
edition of the IEE Wiring Regulations (BS7671) which must be understood and applied to all relevant
works.
Supplies to portable, electrical powered tools and temporary site lighting, where practicable, must be
reduced to 110 volts or less. Contractors shall ensure that only equipment designed for operating at
the supply voltage is used on site.
Where supplies greater than 110 volts have to be used the need must be justified and supported by
a method statement before permission is obtained from the LLAOL Company Representative. The
tool shall be protected by a residual current circuit breaker (RCCD) and regularly checked and
documented by a competent person.
Contractors shall ensure that all tools and distribution equipment including cables, plugs etc are
complete and examined for signs of damage or wear prior to use. Worn or damaged equipment is to
be taken out of service. Trailing cables across operational or public areas is not permitted.
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110V distribution equipment and cable covers, including lighting festoons, must be routed and
adequately supported to avoid creating hazards on site or damage to the cable equipment.
N.B: Work on LV and HV Electrical Equipment is subject to Permit To Work systems.
5.17
Hazardous Substances
The Contractor shall comply with the Control of Substances Hazardous to Health (COSHH)
Regulations 2002, and the appropriate Approved Code of Practice drawn up by the Health and
Safety Commission.
All Contractors must properly manage the use of such materials ensuring that adequate controls are
put in place. This may mean agreeing the use of a substance with the Company Representative so
as not to cause nuisance or harm to any building occupants. Substances classified as toxic, very
toxic, corrosive, flammable or explosive must be managed in this way. Any chemicals or potential
pollutants should be handled in such a way as to minimise the risk of spillage or accidental escape.
5.18
Excavations
Excavations shall be carried out in compliance with the Construction (Health, Safety and Welfare)
Regulations 1996 and the Guidance contained in BS6031.
Prior to the commencement of excavation work, the position of all underground services must be
established. Employees at the work site MUST be provided with a drawing showing the position of
services and openings, together with a method statement for the work.
Be aware that a confined space may be created by excavations, and would therefore require a
specific permit to work.
Lights shall be used to mark the edge of excavations and openings. These lights, whether airside or
landside, shall not conflict with airport operations. Where there may be a risk, approval should be
sought from the LLAOL Airfield Operations department.
Due to danger to and from underground services, the driving of any item into the ground is classified
as an excavation all work within 3 metres of 11kv or 415v cables or gas mains MUST be hand dug
and where reasonably practicable the services must be isolated.
Service clearance must be sought from LLAOL before any excavation can commence.
5.19
Guarding of Machinery
As per the Provision and Use of Work Equipment Regulations 1998 and the Health and Safety at
Work Act 1974, all machinery and plant brought onto site by the Contractor, should be fully and
appropriately safeguarded to protect personnel.
5.20
Transport
Drivers of vehicles and mobile plant shall have been trained on the use of that particular piece of
equipment and have the relevant certificate to show that they are competent in its use.
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No vehicle will be driven on site without the authority of the Company Representative. Contractors
must keep to the designated routes and only park in areas allocated to them.
All vehicles on site must conform to the same standards of safety and maintenance as would be
expected of a vehicle which is used on the public roads. Passengers must not be carried on vehicles
unless specifically designed for the purpose.
5.21
Noise
All Contractors shall comply with the requirements of The Control of Noise at Work Regulations
2005, and appropriate Code of Practice for Noise Control on Construction and Demolition sites and
information/directives given by the Company Representative.
The Contractor shall ensure that attention be given to the following control measures:

Assessments shall be carried out by a competent person to quantify the level of noise
generated as a result of noisy activities such that the workforce can be adequately informed,
instructed and control measures implemented.

All diesel plant (and petrol plant where permitted), shall be fitted with effective exhaust
silencers and properly maintained. The specification of plant and equipment shall include
consideration of noise and all plant shall be of the sound reduced type with properly lined
and sealed acoustic covers kept closed whenever the machines are in use.

Machinery used intermittently shall be shut down in the periods between works or throttled
back to a minimum. All pneumatic tools shall be fitted with means to reduce noise to the
minimum possible.
The contractor must also warn his employees of the hazard of aircraft noise. Ear protection shall
therefore be made available to employees in accordance with the Noise at Work Regulations.
Contractors are reminded that they are responsible for providing and ensuring the use of suitable
hearing protection by their employees and their sub-contractors.
Noise level of any equipment being used in the terminal buildings must not exceed 65Db(A).
Contractors should advise the Company Representative if equipment used elsewhere us likely to
exceed 70Db(A).
See also Section 5.1.1
5.22
Housekeeping & Welfare Facilities
The general tidiness of all sites where a Contractor is working shall be the responsibility of the
Contractor and sites must be kept in an orderly condition at all times. All working areas, gangways
and stairways must be kept free from obstruction. Where it is necessary to remove hand-rails etc., to
facilitate construction or refurbishing work, the contract working areas shall be securely fenced and
made safe by the Contractor.
The Contractor will be responsible for ensuring that the area of works is left clean and tidy when the
works are complete and shall provide such labour and equipment as necessary to facilitate this.
Part. 4 of CDM 2007 apply.
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Contractors shall provide and maintain adequate welfare accommodation (areas for refreshments,
changing, toilets, showers, smoking, drying and first aid) and allow full use of such accommodation
to all persons on site whether directly employed or not. Public restaurants are not to be used by
Contractors staff, unless the staff are clean and appropriately dressed. Where it is not practicable to
provide site facilities e.g. for smaller projects, alternative arrangements must be made e.g. shared
facilities. The size and capacity of such facilities should accommodate all on site. Facilities are to be
run and maintained to a high standard as part of an excellent working environment i.e. operated to a
suitable standard for any level of operative or management.
The Contractor shall construct any temporary site accommodation and offices in accordance with the
Fire Certificate (Special Premises) Regulations.
Important Notice:
Water obtained from the Airport fire hydrant is unfit for human
consumption and should not be used for any purpose including drinking. Contractors shall
ensure that this is drawn to the attention of all employees including any sub-contractors.
Birds are a potential major hazard at the airport. The Contractor must take steps to ensure that
kitchen and canteen waste is stored and disposed of in such a manner that it will not attract birds or
vermin. Where a Contractor has noted the presence of birds, rodents or insect pests then the
LLAOL Company Representative must be notified.
5.23
Courtesy
5.24
It is expected that all Contractors, sub-Contractors and other employees will always act in a
courteous and polite manner.
Company Notices
The Company's notices or announcements regarding Safety, Security, Fire Precautions and any
other matters which are displayed on site must be strictly adhered to.
5.25
Losses
The Company cannot be held responsible for any losses of machinery, plant, personal possessions
or property belonging to the Contractor or their employees howsoever arising.
5.26
Airport Directives / Bylaws
The Contractor must comply at all times with any Airport Directives or Instructions issued from time
to time by the Company Representative as appropriate, and abide with the bylaws of the Company,
copies of which are available from the Client if required.
Strict compliance, with low visibility procedures (refer to the Aerodrome Manual) or evacuation
procedures, is paramount at all times.
5.27
Work on (or in the vicinity of) Fire Alarm Installations or other Life Safety Systems
Before commencing work, the Contractor shall identify the location of fire alarms etc and associated
cabling. Where isolation of essential fire alarms is required, approval MUST be sought from the
Company Representative.
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Failure to obtain this approval could result in installation faults or isolation of parts of the system
which may be an offence under the Regulatory Reform (Fire Safety) Order 2005 or the Health &
Safety at Work Act 1974. Any act which affects the effective operation of a fire alarm system in an
occupied building can clearly have very serious effects on the building safety.
Working practices in the vicinity of operational fire alarm circuits (usually fire alarm cables have red
outer sheath) must avoid the risk or cutting, crushing or excessive pulling of these cables. Fire alarm
devices and cabling must be protected at all times and during all stages of work.
Work on or near other life safety systems e.g. smoke extract systems, emergency lighting, sprinkler
systems should be carried out with similar caution.
5.28
Protection and Maintenance of Overhead and Underground Services and Mains
There is a considerable network of underground/overhead services at the Airport and particular care
is necessary to avoid damage to or risk from overhead electricity and telephone lines, gas, water and
fuel mains, drains and other services.
Local service clearance procedures must be followed for any proposed excavation works.
Services clearance should be sought from LLAOL Company Representative before any excavation
is commenced.
All works within 3 metres of 11kv and 415v or gas mains MUST be hand dug and where reasonably
practicable the services must be isolated.
Employees engaged in such work MUST be provided with plans or drawing together with a method
statement for the work.
In the event of any damage to mains or services, Contractors shall immediately make the area safe
and notify the LLAOL Company Representative and owner of the service.
Before commencing any excavations outside the airport boundaries, the Contractor shall contact all
service companies to establish the location of buried services. Such works as necessary shall be
carried out in accordance with the relevant service company’s procedures. Documentary evidence
verifying the services clearances shall be made available to the LLAOL Company Representative
upon request.
Newly installed or excavated but previously uncharted buried services are to be properly protected
and identified, and accurate plans provided to the LLAOL Company Representative on completion of
the works.
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Chapter 6
EMERGENCY PROCEDURES
6.1
Fire
Upon discovery of a fire, Contractor's employees working near the fire should raise the alarm
immediately by calling the County Fire Brigade on 9-999, and the Airport Fire and Rescue Service on
01582-395200 (or 5200 from an internal phone).If it is safe to do so then attempt to extinguish the
fire.
In the event of an emergency or fire drill evacuation they should leave the area in which they are
working via the safe exit route, and report to the nearest "Assembly Point" . The Contractors
nominated person will conduct a ‘roll call’ of all his employees on site, and report his findings to the
'Assembly point Marshaller' at the Assembly Point.
The use of any fire fighting equipment must be reported to the Company Representative.
6.2
Oil / Fuel Spillage
In the event of any oil or fuel spillage, immediate action must be taken to contain the area affected.
The Contractor should must the Operations Centre on 01582 395089 of any spill.
However, should the spill be extensive, or there is ANY risk of fire, the Airport Fire Station must be
advised first on telephone number 01582 395200 (emergency number only).
Clean up operations must be carried out in the approved manner (details of which are available from
the Operations Centre) but in no circumstances should oil or fuel be washed down, or be allowed to
enter any drains or gulleys.
Failure to comply with this procedure could lead to prosecution.
6.3
Accidents, Incidents and Dangerous Occurrences
In addition to the Contractors own obligations under RIDDOR, all accidents and dangerous
occurrences must be reported to the Company Representative immediately and to the Incident
Contact Centre (ICC) in compliance with the Reporting of Injuries, Diseases & Dangerous
Occurrence Regulations (RIDDOR) .
For further details refer to LLAOL’s Health and Safety Manual (Chapter 4).
Contractors must comply with the requirements of the Health and Safety (Miscellaneous
Amendments) Regulations 2002. Prior to work commencing, the Contractor will ensure they have
adequate medical and First Aid services available.
Contractors Employees must be told what medical facilities are available and where they are
situated.
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Chapter 7
AIRSIDE SAFETY REQUIREMENTS
7.1
General Rules
No work is permitted to commence without prior inspection and approval of the Operations Duty
Manager.
The ODM is to be contacted prior to work starting each day and again before the contractors leave
site or on completion of the works.
All works shall be inspected at regular intervals by Airfield Operations staff
The ODM shall make an inspection at the end of each day/nights work.
Contractors are not permitted to leave site until a safety inspection has been made.
Sponsors are responsible for providing escorts for contractors operating airside.
The wearing of High Visibility clothing is mandatory for all persons that operate in external
airside areas. The minimum standard of high visibility clothing is a yellow waistcoat incorporating
retro-reflective materials that meets the standard EN-471.
Aircraft engines can suffer serious damage ingesting foreign objects, a problem known as foreign
object debris (FOD).
No FOD shall be permitted during works and worksite housekeeping must be maintained to the
highest standard at all times.
No direct communications with ATC shall take place by contractors or their sponsor without prior
approval of LLAO
No contractor or sponsor shall enter or leave the nominated works site unless it is by the planned
and authorised route.
The contractor is responsible for ensuring that the work area is clearly marked and marking
equipment, e.g. cones, barriers etc are of the approved pattern and available in sufficient quantities.
All equipment provided for demarcation and lighting shall conform to the minimum legal safety
standards for public areas. However, items such as cones, barriers and signs shall be sufficiently
weighted and secured
The above list is not exhaustive but should be used as guidance to the minimum standards required.
Each task may have specific requirements to ensure the safety standards are adhered.
Full compliance with all relevant Instructions is an absolute requirement.
7.2
Safety Instructions
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Contractors shall comply with the current Operations Safety Instructions (OSI) Temporary
Operations Instructions (TOI) The Company Representative shall ensure that the Contractor is
aware of and are provided with copies of all appropriate documentation.
Any contractors carrying out works which involves the use of cranes must receive prior permission
from LLAO. Details should be submitted to LLAO at least one month in advance of any proposed
crane operations. Full details of this process can be found in OSI 012B Crane operations.
7.3
Aircraft Operations
Works may take place in close proximity of aircraft movements either under flight paths or adjacent
to taxiways and aprons. Contractors shall comply with the instructions of the ODM regarding
movement of lorries, construction plant etc., so as to prevent interference with aircraft or other traffic
using the airport.
In complying with the instructions of the LLAOL Company Representative regarding flying and traffic
control arrangements, Contractors shall provide flagmen and warning signs or operate schemes for
the control of traffic or as may be required by the LLAOL Company Representative.
During the hours of darkness, i.e. 30 minutes after sunset until 30 minutes before sunrise or in
conditions of low visibility, all working areas must be lit. They are to be lit by obstruction lights at a
maximum spacing of 3m. The obstruction lights are to be of an approved pattern.
In addition to this Contractors attention is drawn to the following hazards:
7.4

Noise – see protection against aircraft noise (section 5.21)

Suction and Blast – Contractors employees shall be warned of the danger of aircraft
suction and blast, particularly those working in close proximity to aircraft. Contractors shall
take all necessary steps including posting of lookouts to prevent injury to employees.

Visibility – Additional caution shall be exercised in reduced visibility conditions. Special
instructions for working in poor visibility are contained in airport operational safety
instructions.

Litter - Contractors shall take all necessary measures to keep sites tidy and prevent rubbish
and debris blowing away. Food waste that may attract birds (hazardous to aircraft
movements) must be properly controlled.

Site Lighting – Contractors shall ensure that any site lighting provided for works during
hours of darkness will be positioned and directed so as not to represent any hazard to
airside operations. These matters require consultation with and subsequent permission
from the ODM and the LLAOL Company Representative.
Airside Accidents
London Luton Airport Operations Ltd (TSD Ref MAP 04)
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All airside accidents incidents and dangerous occurrences involving injury to personnel or any damage
to aircraft, vehicles, plant and structures shall be reported immediately to LLAO Airport Operations
Control Centre (AOCC) on tel. no. 01582 395525.
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APPENDIX 1 – AUTHORISED PERSONS
Work Permit Authorising Officers
All parties which have been trained on Work permit issuing
Permits to Work
Hot Works
Fire Safety Officer
Airport Managers
Terminal Duty Officers
Operations Duty Officer
Senior Engineers
Emergency Planning Officer
Airport Fire and Rescue Service (AFRS)
TSD
AFRS
Confined Spaces
Life Safety & Statutory Compliance Senior Engineer TSD
AFRS (Emergency Situations Only)
High Voltage
Airfield Services Senior Engineer TSD
Isolation of Services
Airfield
Buildings
Life Safety
-
Airfield Services Senior Engineer TSD
Mechanical & Electrical Senior Engineer TSD
Life Safety & Statutory Compliance Senior Engineer TSD
Fire Safety Officer AFRS
Emergency Work Permits
Airport Managers
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APPENDIX 2 – DOCUMENT SAMPLES (Available on request)
Work Permits - TSD
Emergency Work Permits – Airport Managers
Airside Safety Briefing - Operations
Landside Safety Briefing – TDM/TSD
Environmental Safety Briefing – TSD
Permits to Work
Hot Works - TSD
Confined Spaces - TSD
High Voltage - TSD
Isolation of Services - TSD
Additional Documents/Approvals
Contractors Evaluation Questionnaire – TSD
Notification of Works
Approved Contractors Certificate – TSD
Authorisation to use LLAO fire hydrants - AFRS
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APPENDIX 3 – LLAOL RECOGNISED REGISTRATION SCHEMES
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
Construction Skill Certificate Scheme (CSCS) Occupations as covered in the CSCS scheme
booklet
Construction Plant Competence Scheme (CPCS S)
BICS Operators Proficiency Certification Scheme (Cleaning)
Registration & Certification Scheme for Window and Curtain Wall Installation (Bath
University)
UK Register of Electricians
British Locksmiths Association
Lead workers Certificate
Engineering Construction Skills database
UK Register of HCAV Operatives
Gas Safety Register
Building Engineering Services Scheme (CITB)
Gas Distribution Record Scheme
JIB Plumbing Registration Scheme
JIB Gas Grading Scheme
Scaffolding Registration Scheme
Steeplejack & Lighting Conductors Fitters Record Scheme
Electrical ECS card
Demolition Operative Registration Scheme
Concrete Repair Operatives Record Scheme
Spray Concrete Registration Scheme
Drilling & Sawing Operatives Registration Scheme
Street Works Excavation & Reinstatement
Construction Skills Register (N. Ireland)
Scottish Construction Operatives Registration Executive (SCORE)
Asbestos Removal Contractors Association (ARCA)
Asbestos Control and Abatement division of TICA (ACAD)
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APPENDIX 4 – ID APPLICATION NOTES
PERMANENT INITIAL PASSES
1.
Form IDC3 needs to be completed. Please do not use any correction fluid if you make an error
simply cross out the mistake and write the correction and place your initials next to it.
2.
Employment Reference – this needs to be completed by your employer(s), personnel department
or line manager. Your employment reference needs to cover at least five years worth of
employment. If you have worked for three companies in the last five years you need to send three
employment references. A Company Stamp is required at the bottom of these references. If for
some reason the company has no stamp then the reference should be written on company headed
paper. A relative cannot provide the employment reference. E-mail references will be accepted but
the e-mail address must contain the name of both the company and the referee, i.e
John.Smith@ltn.aero
3.
Personal Reference – this needs to be by someone who has know you for at least two years, who
you do not live with and who is not related to you. Neither can it be from someone who has provided
an employment reference. Please ensure that the person providing the reference puts their address
at the top of the form and fills in their telephone number. E-mail references cannot be accepted for
personal references
4.
Criminal Records Check – If you are required to work within the Critical Part of the Airport the
application for a full ID Pass must include a background check in the form of a Criminal Record
Check at Basic Disclosure Level, as a minimum, which can be obtained via Disclosure Scotland
http://www.disclosurescotland.co.uk or the Criminal Records Bureau via the Directgov website
http://www.direct.gov.uk.
For the purpose of an ID Pass Application the CRC or CRB Certificate is considered to be valid for
up to 10 weeks from the date of issue.
Upon receipt of a CRC or CRB Certificate showing any offences a check should be carried out via the DfT
website http://www.dft.gov.uk to ensure that the offences noted are not classes as a disqualify
conviction. Where disqualifying convictions are identified a Certificate of Disregard may be applied
for and it is the responsibility of the pass applicant to apply direct to the DfT for this. In the event that
a Certificate of Disregard is submitted to support a pass application, the application will be referred
to the Airport Security Manager for authorisation to issue the pass.
5.
General Security Aviation Training: requires a paragraph from Lynda
Upon receipt of the Criminal Record Check, General Security Awareness Training must be
undertaken. This training can only be carried out by trainers registered by the DfT, or by following
the approved computer based training course. This training must follow the official DfT syllabus and
details of the training providers can be found on the DfT website (as above).
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Tools of the Trade
If you have a legitimate operational reason to take and use either tools or liquids into the Critical Part
of the airport, then Form IDC4 – Application for a Tools of the Trade Permit – will need to be
completed
7.
Administration
Completed application forms and supporting documentation must be sent to the LLAOL Company
Representative for counter-signing. These will then be submitted to the ID Centre for checking. You
should allow five working for this to be undertaken. If for any reason the application cannot be
processed, the Company Representative will contact you to advise of the reasons so these can be
rectified.
Once your pass is ready, you will need to collect this in person from the I.D Centre which is located
on the ground floor, Rushton House, Percival Way. You will need to bring with you some form of
photographic ID either a valid passport, or if you are British a photographic driving licence. The ID
Centre is open Monday to Friday between the hours of 09.00 and 16.30 for the collection of airport
passes. Their telephone number is 01582 395310
All application forms can be downloaded via the airport website http://www.london-luton.co.uk. To
visit the site, please access the above web page and from here select About Us (twice). On the lefthand side this produces a list of various sections within the Airport. Scroll down until you see ID
Centre and simply click the link to the web pages.
RENEWAL OF A PERMANENT PASS
1.
Airport Passes can be renewed two months prior to the expiry date. In order for this to be carried out,
the following will be required:





Form IDC10 completed
Letter from your company to confirm your start date and that you are still in continuous
employment with this
A new Basic Disclosure Certificate
A new General Security Awareness Training Certificate. If you submitted a new one to the
ID Centre a year ago, a new one will not be required.
Form IDC6 – Tools of the Trade Permit (if applicable)
The above documentation will need to be sent to the LLAOL Company Representative for countersigning and then submitted to the ID Centre. The procedure is then exactly the same for an initial
pass.
.
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