Industrial Solutions Center
Another face of Schneider Electric
Partnership
Experience can’t be taught. It is gained
from being “in the trenches” and getting
one’s hands dirty to learn a lesson or
two. You need an experienced partner
you can rely on.
Experience is the best partner
More than a supplier of products, Schneider Electric is with you every step
of the way – meeting your technical and business needs – throughout
the life of your project. From project inception to implementation and
beyond, our Industrial Solutions Center offers partnership for application
specific solutions, engineering support, continuous improvement
consulting and project management services.
For over a century, Schneider Electric has been by your side in the field,
learning lessons, installing equipment and listening to your technical
and business needs. Our solutions experts have the hands-on, practical
knowledge only years of experience can provide. We work closely with
you to develop and implement solutions for:
n Lower total cost of ownership
n Improved equipment performance
n Productivity and process improvements
n Enhanced flow of plant floor data for diagnostics and decision making
n Rapid systems conversions for introduction of new products
or process changes
We were with you in the beginning, and we are still with you
today. From the invention of the first programmable logic controller
to the evolution of the web-enabled PLC, Schneider Electric has
built a reputation for innovation that is legendary. Our knowledge of
power, automation and control, manufacturing processes, and plant
communications systems, uniquely positions us to deliver best-inclass solutions for your business to optimize operations and maintain a
competitive advantage.
You need an experienced partner you can rely on. Let us show you
another face of Schneider Electric.
Consultative Strategy
Consultative strategy for productivity
When the time is right
A true partner has in-depth knowledge of your process and business
needs to construct the right solution at the right time. You may need
to extend the life of your installed equipment, retrofit and upgrade an
existing system, build a new system, or implement strategies to improve
productivity and output. We have the tools and the experience to help you
define what you need, when you need it.
Help for making the case
Faced with increased pressure to “do more with less,” plant managers
and engineering staff must compete with others for resources allocated
to project work. Recognizing and promoting the technical elegance of a
solution under these circumstances is not enough. You must be able to
make the case for a solution in financial terms – the language of those
who manage the budget.
Schneider Electric’s Industrial Solutions Center helps you justify proposed
solutions with answers to pertinent questions like: Is it time to invest
in new technology or maintain what you have? If a new
investment is the best strategy, where do you invest?
Given a myriad of options, what investment strategy
yields the highest return? Our experts provide
ongoing consultative guidance for extending the
useful life of your installed equipment. When the
time is right, we will help you justify and realize
the required return on investment for planned
capital expenditures.
Our ability to recognize potential and turn it into a
plan to boost operational and production efficiency is
embodied in our consultative strategy – another face
of Schneider Electric.
Lifebook
Your perfect solution begins with our
understanding of where you are today.
This critical first step in solution building
is incorporated into a proprietary tool and
methodology that we call “Lifebook.”
“Lifebook” is a step-by-step assessment
of your current operations, equipment and
key business needs. It has been carefully
adapted to meet the unique requirements of
manufacturers and other companies that have
trusted and used Schneider Electric products
for safe and reliable operations.
Your responses to “Lifebook” questions are
used to generate a customized report. The
report details a long-term, comprehensive
strategy to maximize the effectiveness and
return on investment of your equipment.
It may include options for asset management,
spare parts, upgrades, risk mitigation,
productivity improvement, and
increased reliability.
“Lifebook” is your first step toward justifying
and realizing a winning solution.
Engineered Solutions
You know us for quality products.
You know us for reliable services.
Engineered solutions to
optimize operations
Learn about Schneider Electric’s
commitment to superb solutions.
Schneider Electric offers a full range of power, automation and control
products, services and solutions. We sell and service equipment in over
190 countries through one of the largest distribution networks in the industry.
Quality products
Schneider Electric’s power, automation and control equipment is known
for quality and reliability. Our automation and control equipment, including
the Modicon® product line, offers advanced automation capabilities to help
companies reduce operational costs. Transparent Ready® web-enabled
products use open technologies to deliver data to existing Ethernet
environments and allow today’s global enterprises greater visibility and
control of remote operations.
Reliable services and support
With a nationwide team of more than 250 field technicians in 19 regions,
our superior products are backed by local service. Our certified experts
are available to supplement your in-house capabilities or give support
– including on and off-site 24/7 emergency service – even if it means
working with or repairing another manufacturer’s equipment.
Committed to the life of your equipment and beyond
Local support and products are complemented with solutions engineering
expertise. By partnering with our Industrial Solutions Center, you gain
access to a dedicated team of industry specialists, process design
and application engineers, project managers, continuous improvement
strategists, authorized systems integrators, field service and
support engineers.
Our solutions group will start from anywhere in the design cycle and turn
your engineering project into an installed and productive system. We offer
complete, seamless solutions that prolong the life of existing equipment,
or maximize return on investment in new equipment. Whether your
engineering project involves custom solutions for panels and drives,
specialized automation applications, migration, retrofit or something else
– we’ve got you covered.
Whatever your requirements, we deliver superb engineered solutions!
Global solutions capabilities are another essential face of Schneider Electric.
Life cycle engineering services
Project management
Modernization phase:
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Design phase:
Installation Audit
Modification/Adaptation
Equipment Retrofit
Software Upgrades
Technical Upgrading
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Application Studies
Technical Consulting
Project Documentation
Solution Design
Specification Development
Life Cycle
Operational phase:
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Energy Savings
Life Extension
Technical Support/Training
Predictive Maintenance
Spare Parts
Productivity Improvement
Installation phase:
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Delivery
Installation
Start-up
Testing
Commissioning
Project Management
At Schneider Electric, we believe
Value chain management for results
in managing both the project and
corresponding value chain to produce
the best results.
Solutions for your bottom-line
Project management for automation solutions is more collaborative than
directive. It involves our listening to and anticipating your process
and business needs. We collaborate with you to meet objectives of all
stakeholders in your business – plant floor to senior management.
Acting as an extension of your process design and engineering team,
our solutions experts define product specifications and configurations
that offer the best functionality to boost your operational performance.
Consistent use of design elements to cut cost, combined with specialized
application expertise to minimize risk, accelerates your project through
development and reduces total project cost and implementation time.
Large-scale project management
Our Industrial Solutions Center considers both external and internal
factors affecting your business, and fosters communication,
information exchange, cooperation, and trust throughout the value
chain. We coordinate efforts between other suppliers, OEMs, systems
integrators and contractors. We have over 15 years experience with
managing projects on the scale of 25 million dollars. Be assured that your
project is in the capable hands of a trusted global partner. Whether your
suppliers are next door or scattered around the world, we synchronize
operations allowing you to focus on core business objectives.
Backed by our global service and distribution network, our support of your
operations does not end with project commissioning. We coordinate field
maintenance, training and continuous improvement consulting to make
sure processes and equipment continue to operate efficiently and with
maximum uptime.
From concept to commissioning and beyond, our experienced project
management team works with you to ensure flawless integration and
operation. This is a face of Schneider Electric you need to know.
Project management timeline
Value Chain Management
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Channel
Suppliers
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Phase 1 – Consultation
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Involvement
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Customer solution
development/consultation
Program support design – “how we
would manage your program”
Financial analysis of projects
Consultative Team
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Contractors
Plant Engineering
Maintenance
Channel
Phase 2 – Project Management
Phase 3 – Support
End user support
■ Joint specification development
■ On-site team, start-up, training,
spare parts, etc.
Post-project support as defined
during project management phase
MRO support of installed base
■ Key distributor contacts established
■ Spare parts, training, etc.
Global OEM support
■ Technical, engineering and commercial
support of specified solutions
■ Implementation of customer initiatives
Start Of Project Commitment
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Consultants
Plant Engineering
Contractors
System Integrators
Channel
Machine Builders
Coordinate project transition to
service teams
End Of Project Commitment
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Project Management Team
Services Team
Putting the Faces Together
Now is the time to experience how multi-faceted Schneider Electric really is. These are key contacts. Get to know them.
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Dan McGinn
Director of Engineering
and Projects
BSEE, Electrical Engineering,
University of Michigan
18 years of industrial
process experience
“We’re successful because we
take a more holistic approach
to managing projects for our
customers than do most of our
competitors. We deliver on time
and on budget like everyone else,
but we also have the ability to step
back from the project and to see
the whole picture. Not only does
this allow us to manage more
projects for a given customer at
one time, we also build a stronger
relationship with the customer
taking into account the drivers
and goals of multiple stakeholders
within the enterprise. So, when
the time is right to help a customer
justify a proposed capital expense
to senior management, it’s easy.
We’ve built solid relationships, so
we are already half way there.”
dan.mcginn@us.schneiderelectric.com
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Roy Berlin
Project Services Manager,
Press Control & MIS
MBA, Business Administration,
Wayne State University
BEE, Electrical Engineering,
Wayne State University
Master Electrician
22 years of industrial
process experience
“Great press control solutions are
flexible, easy to use, powerful,
expandable, reliable and readily
available. Using our wide range of
equipment and industry expertise,
we have the ability to merge
all of these requirements into a
solution complete with networking
capability for quality diagnostics,
optimization services and on-site
commissioning. The result is one
state of the art solution.”
roy.berlin@us.schneiderelectric.com
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Rusty Steele
Business Development
Manager, Food
and Beverage
BS, Electrical Engineering,
North Carolina State University
Six Sigma Green Belt Certification
19 years of industrial
process experience
Three years of dedicated food
processing experience
“From rapidly shifting
consumer preferences to
increased regulatory and safety
requirements, food and beverage
processing companies face a
complex and demanding set of
business challenges. Our team
has the experience and resources
required to successfully design,
build and deliver custom solutions
to meet the unique needs of
this market. I take pride in our
ability to support businesses
in this market. Nothing is more
important than maintaining the
safety and reliability of our food
supply chain, while continually
leveraging innovation to improve
productivity.”
rusty.steele@us.schneiderelectric.com
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Helen Bolton
Senior Project Coordinator/
Project Coordination and
Engineering Center
BS, Business Management,
Ryerson University, Canada
20 years of professional
experience
18 years of dedicated
project coordination
“In today’s economic climate we
have to be more efficient and
creative. We must be able to
anticipate our customers’ needs
now and for the future. The talent
and energy in our group makes
this possible, and our customers
have become our partners in
finding the right solution for
their business.”
helen.bolton@us.schneiderelectric.com
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John Boville
Segment Marketing
Manager, Automotive
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Tim Hince
Project Manager,
Systems Integration
BSEE, Electrical Engineering,
University of Bradford, UK
27 years of industrial
process experience
BSCS, Computer Science,
University of Pittsburgh
25 years of industrial
process experience
“Schneider Electric products
coupled with our application
competencies enable us to offer
solutions in process domains
which no other supplier of
electrical and control equipment
can provide. Our global
distribution and support networks
allow us to provide world-wide
project execution and value chain
management, so that we can
support our automotive
customers wherever their
activities take place.”
“Managing the delivery of
automation solutions requires
careful planning and decision
making calculated to leverage
available resources. We work
closely with our customers
to address all their project
requirements, time constraints,
budget, scope and technical
support needs. Our wide range
of power, automation and control
products combined with industry
expertise allows us to put together
the optimum solution.”
john.boville@us.schneiderelectric.com
tim.hince@us.schneiderelectric.com
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Dan Burnett
Business Development
Manager, Automotive
BS, Management, Indiana
Institute of Technology
30 years of industrial
process experience
“Process engineers strive for
efficiency, productivity and
increased output. Control
specialists want standardization,
and better diagnostics and
functionality. Sometimes the
two are at odds with one
another. There is a sense of
pride associated with delivering
solutions that bring them closer
together. I like to think of it
as our own method of
‘simultaneous engineering’ for
our automotive customers.”
dan.burnett@us.schneiderelectric.com
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Stephen Hoste
Senior Staff Engineer
BSEE, Electrical Engineering,
Wayne State University
28 years of professional
experience
25 years of dedicated industrial
process experience
“My industrial experience
is mostly in the automotive
manufacturing sector. I started in
metal fabricating with PLC-based
weld presses and weld stand
controls. Next, I wrote software
for stamping presses and worked
on large transfer presses with
automatic die change. I then
moved into engine assembly, and
worked with several OEMs on final
assembly lines. Of late, my focus
has shifted to implementation
of lean manufacturing support
systems, such as Andon,
and production monitoring
systems. Throughout all of my
experience there has been one
constant – the vital need to
listen to the customer.”
stephen-a.hoste@us.schneiderelectric.com
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Kevin Jordan
Project Manager,
Logistics
MSM, Management, Indiana
Wesleyan University
BSEE, Electrical Engineering,
Vanderbilt University
Project Management
Professional Certification
23 years professional experience
18 years of dedicated industrial
process experience
“Once you are involved with an
expansion project at one of the
world’s largest material handling
facilities, you know immediately
what’s at risk. An operation that
moves over 300,000 packages
per hour is no small job. Our
on-site team readily tackles
issues before they grow into
operational problems. This kind
of responsiveness leads to a true
partnership relationship that allows
us to better manage projects, not
only with the customer, but with
all the associated OEM’s and
contractors supporting the
projects as well.”
kevin.jordan@us.schneiderelectric.com
Adams
10 Steve
Project Services
Manager, Automotive
MBA, Business Administration,
Wayne State University
BSEE, Electrical Engineering,
GMI Engineering &
Management Institute
18 years of industrial
process experience
“With Schneider Electric’s
strong focus on solutions for
the automotive industry, I
am constantly aware of the
automotive manufacturer’s need
to do more with less. My specialty
is to stay on top of the planning,
control and scheduling of the
project to make sure we meet the
cost and time objectives for the
established scope of work, and to
ensure that all resources are
used efficiently.”
stephen.adams@us.schneiderelectric.com
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With over 1,200 technical and service representatives in the field across North America, Schneider Electric is structured to provide an
unmatched level of local support and expertise. However, our core manufacturing and process solutions expertise resides in our dedicated
application organization – a team of engineers, project managers, and industry specialists ready to assist your business with solutions to
optimize operations and improve your bottom line.
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Morgan
11 Jim
Business Development
O’Hara
13 Tom
Manager, Systems
BS, Business Administration,
Redlands University
BA, Business Management,
Redlands University
AS coursework, Electronics
Technology, Bakersfield College
Six Sigma Green Belt
Certification
26 years of professional
experience
20 years of dedicated oil and
gas experience
MBA, Business Administration,
University of Detroit
BSEE, Electrical Engineering,
University of Michigan
27 years of industrial
process experience
Manager, Oil and Gas
“I started my career over 25
years ago in the oil fields of
Bakersfield and Taft, California.
Like many others on our team,
my experience is hands-on. The
unique challenges of this market
must be met with solutions to
help our pipeline and petroleum
processing customers improve
efficiency while maintaining
profitability. I have confidence
in our team’s ability to deliver
solutions to help customers
in this market maintain a
competitive edge against
growing competition.”
jim.morgan@us.schneiderelectric.com
Morrissette
12 Gary
Business Development
Manager, Manufacturing
Productivity
BS coursework, Computer
Electronics, Wentworth
Technology Institute (formerly
GTE Sylvania Technical Institute)
Six Sigma Green Belt
Certification
23 years of consulting
service experience
“Manufacturing productivity
is all about strategies for
process improvement. A
strategy may include overall
equipment effectiveness (OEE)
improvements and the use of
methodologies associated with
Lean manufacturing like Kaizen
and Six Sigma. We have the tools
and the experience to measure
and pin-point exactly where in
your process you need to
make changes to achieve
optimum results.”
Integration
“Systems engineering process
is the foundation from which
complex systems can be
understood and ultimately
delivered to the customer.
Technical project management
moves the customer project from
start to finish while managing
technical, cost, and schedule
risks. Our team combines these
disciplines to maximize customer
satisfaction by ensuring process
controls integrate seamlessly
with enterprise systems.”
tom.ohara@us.schneiderelectric.com
Jon Omick
14 Consulting Manager,
Quality and Process
BSEE, Electrical Engineering,
Milwaukee School of Engineering
AS, Electrical Communications
and Computer Engineering
Technology, Milwaukee School
of Engineering
19 years of industrial
process experience
“Our team represents a unique
business relationship for our
customers. On one hand,
Schneider Electric provides all
the benefits associated with a
global company that manufactures
leading automation and control
products. At the same time, using
uniform processes and tools, our
team is structured like a collection
of small businesses with industry
specialists available to provide the
knowledge, flexibility and personal
attention required to deliver
quality, cost effective solutions
that meet our customers’
specific needs.”
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Prendergast
15 Frank
Manager, Migration
and Industrial
Performance Services
BS, Chemical Engineering,
Northeastern University
18 years of industrial
process experience
“Sometimes more than a simple
product swap is required to take
advantage of the productivity
benefits our newer automation
products offer. Our customers
appreciate that we provide
turn-key migration solutions
including project management,
software conversions, and
electrical drawing changes. They
can focus on their business
while we ‘migrate them’ to our
latest products and enhanced
productivity.”
frank.prendergast@
us.schneider-electric.com
Romanello
16 Philip
Senior Field
Application Engineer
OCAD/BS, Electronic Engineering
Technology – Computer Systems,
Conestoga College, Canada
19 years of professional
experience
18 years of dedicated industrial
process experience
“I am a problem solver by nature.
I enjoy providing solutions and
helping customers with the
technical problems that occur
during projects. This is where I
excel and I’ve done it for 19 years.
There is a sense of satisfaction
that comes from seeing the final
solution and knowing that I had a
vital role in helping to produce it.”
phil.romanello@us.schneiderelectric.com
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Saggu
17 Baljinder
Staff Application Engineer,
Rowe
19 John
Manager, Custom
BS, Electronics, Thapar
Institute of Engineering and
Technology, India
22 years of professional
experience
20 years of dedicated industrial
process experience
BS, Electrical Engineering
Technology, Michigan
Technological University
22 years of dedicated industrial
process experience
Systems Integration
“It’s exciting to work with
manufacturers and businesses
where automation and control is
critical to operations. I’ve done this
for 20 years, yet each day brings
a new challenge. No two projects
are the same, and the technology
is always changing.”
baljinder.saggu@us.schneiderelectric.com
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Vern Bolton
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Automation Solutions
“Our customers are under
constant scrutiny to reduce costs
and to become flexible enough
to meet continuously changing
consumer and regulatory
demands. We offer custom
solutions for enclosed drives and
automation systems. Our custom
solutions are built to comply with
codes and standards and to meet
our customers’ unique needs no
matter where in the world the
equipment will be located.”
john.rowe@us.schneiderelectric.com
Project Services
Manager, Powertrain
OCD/AS, Industrial Control –
Electrical Engineering Technician,
Conestoga College, Canada
20 years of industrial
process experience
“Services and solutions are
about relationships. Customers
view us as an extension of their
engineering team and they
appreciate the close collaboration
and support. Our team delivers
solutions using technical
expertise combined with a keen
understanding of our customer’s
needs. We do a lot of listening and
we take pride in understanding
our customer needs as well
as they do. In some cases, we
even predict needs before our
customers do.”
vern.bolton@us.schneiderelectric.com
jon.omick@us.schneiderelectric.com
gary.morrissette@us.schneiderelectric.com
Partnership, Consultative Strategy,
Engineered Solutions and Project Management
Experience another face of
Schneider Electric. Contact
your sales representative
today to learn how
solutions from our
Industrial Solutions Center
can improve operational
performance and help your
business to maintain a
competitive advantage.
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Global Partner, Specialized Expertise
A world leader in power and control, Schneider Electric provides high
quality, easy-to-use automation and control equipment complemented by
support from dedicated, multi-disciplined teams of industry specialists.
Our Industrial Solutions Center helps manufacturers and other businesses
to lower total cost of ownership and maximize the efficiency and
productivity of automation and control systems by applying their
expertise in the identification, justification, development and delivery of
winning solutions.
Industries served:
n Automotive
n Food and Beverage
n Logistics
n Mining, Metal and Minerals
n Oil and Gas
n Power
n Water Wastewater
©2007 Schneider Electric. All rights reserved.
Schneider Electric – Automation and Control Center of Excellence
Schneider Electric - North American Operating Division
8001 Knightdale Boulevard
Knightdale, NC 27545
Tel: 919-266-3671
www.us.schneider-electric.com
Document Number 0108BR0701
07-07
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