Enhancing educational practices through embedding literacy, language and numeracy Bettina Schwenger Unitec Institute of Technology, Auckland bschwenger@unitec.ac.nz Abstract: Embedding literacy, language and numeracy (LLN) into course content enables students to learn discipline-specific LLN skills as part of their subject. At Unitec Institute of Technology, the Academic Literacies Team (as part of Te Puna Ako – the Centre for Teaching and Learning Innovation) is responsible for driving the initiative to embed LLN in programmes across the institution. Unitec´s Literacy, Language and Numeracy plan (Smith, 2008) includes capability building for staff as well as the embedding of literacy, language and numeracy in programmes. Academic advisers work closely with faculty to facilitate the process of embedding and to monitor how this translates into students´ learning experiences. The goals of the approach include: Raising awareness (faculty and management) of the importance of embedding LLN Integrating LLN into course learning outcomes and documentation Considering how embedded LLN will be built into learning and teaching resources, and how it will be assessed Recognising the needs of the learners and knowing the demands of the courses Knowing how to conduct deliberate acts of teaching LLN that are explicitly linked to vocational content Increasing reflection around teaching principles and practice This paper describes two projects: to embed LLN into a certificate level programme and to build staff capability in integrating LLN into their teaching. The presenter will give an overview of the processes used, issues to be considered, what has worked well, and not so well, to date. Conference participants will be asked to critique and share their own experiences in groups. Introduction Literacy skills, including listening, speaking reading and writing, as well as numeracy skills enable adults to participate and achieve their goals at work as well as in their communities and other situations of daily life (Tertiary Education Commission, 2008a). For the purpose of this paper, critical thinking, problem solving and ICT skills are considered integral literacy skills. How adequate an adult’s literacy and numeracy skills are, is determined by individual skill levels and the changing LLN demands in daily life (Collingham, 2005). Learners’ literacy, language and numeracy skills can be significantly enhanced in a context that is meaningful and relevant for individuals (Casey et al., 2006; Tertiary Education Commission, 2008d ). The vocational skills and content can also be better learnt and applied (Department for 1 Innovation Universities & Skills & DfES/NRDC, 2004; Eldred, 2005). Explicit LLN teaching and assessment as part of vocational training provides increased learning opportunities for all learners, and especially for those who are not aware of the LLN demands of a course of study or work in relation to their own skill levels. Figure 1: Embedding LLN Embedding LLN into vocational courses at Unitec means to identify students’ LLN skill levels, to identify the LLN demands within the courses, to teach explicitly the LLN skills required in the discipline and to include LLN in all course relevant aspects, such as assessments, marking criteria and graduate attributes. In recent years, the approach of embedding literacy and numeracy into vocational training has received increased attention and funding support from the New Zealand government for a number of related projects. Building capacity and capability in adult literacy and numeracy skills development has included providing increased adult literacy practitioners’ professional development options, for example through the National Certificate in Adult Literacy Education (Vocational and Educator), as well as more relevant LLN learning opportunities. 2 Features of successful embedding Large-scale research in the UK (Casey et al., 2006), has helped to identify statistically related features of embedded provision and successful LLN learning as part of vocational studies, including: organisational policies and structures that allow shared planning and support embedded provision in practice using tools and best practice such as initial and diagnostic assessments as well as ILPs (Individual Learning Plans) and/or other forms of on-going formative assessment attitudinal factors, such as the willingness of all teachers to engage with the content taught by their colleagues (the LLN teachers with the vocational part and vice versa) the recognition that literacy and numeracy support the learners’ vocational success Research in vocational training settings in Australia suggests strongly that the following aspects also support learner success through embedding literacy, language and numeracy (McKenna & Fitzpatrick, 2005): analysis of literacy, language and numeracy industry demands explicitly used industry language explicit activities consideration of learner needs, including negotiations to include those in the curriculum / including curriculum inclusion constructivist teaching and learning approaches, taking into account context, attitudes and beliefs practitioners' capability The research results above indicate that good teaching and learning strategies such as formative assessment and explicit acts of teaching contribute significantly to effective integration. Good relationships between staff working together on programmes which are embedding as well as effective team work have been recognized as essential for achieving a positive embedding effect for students (Casey et al., 2006). Successful embedding constitutes more than the sum of its components and there is no formula for success. Programmes can have ‘spiky profiles’ in relation to the embedding process and the actual tasks that need to be worked through to achieve embedded LLN in a course or qualification. Not one particular combination of features can guarantee successful embedding. However, one component adds to the success of embedding efforts and has a critical effect: how far institutions try to make ‘the features work for learners’ (p. 28) and if LLN is seen and valued as integral within the vocational discipline (Casey et al., 2006). 3 Embedding literacy, language and numeracy at Unitec: Initiatives and projects Unitec´s Literacy, Language and Numeracy (LLN) plan revolves around six major elements: 1. Capability building with vocational lecturers, language, literacy and numeracy staff, and with the support and leadership of senior managers 2. Embedding literacy, language and numeracy in programmes 3. Expert support to achieve 1. and 2. 4. Organisational change and co-ordination supported and co-ordinated by key senior management staff 5. Publicity and promotion 6. Collaboration with other ITPs (Smith, 2008) The students and their needs in terms of LLN support are central to the objectives of this plan. It is essential that students understand that LLN is embedded in their courses and that they are aware of the benefits. The place of LLN in relation to their future professions needs to be clear to them (Smith, 2008). Embedding LLN into vocational programmes can result in major change for the vocational lecturers but also for the educational institution overall. The members of the Academic Literacies Team are aware and mindful in their work of support needed to implement a cohererent, sustainable professional development programme that will enhance the educational practices of staff at Unitec. Successful professional development with colleagues and teaching staff within an educational institution requires genuine dialog between all stakeholders involved, showing respect for participants on a deep level and honouring developing or already built relationships (Hanifin, 2009). As shown in Figure 2, the factors to consider for LLN professional development are interrelated. The graphic applies to the embedding work with colleagues teaching on a specific programme as well as to the structured professional development work offered through the NCALE (Vocational). The Academic Literacies Team has been working alongside academic staff on a number of initiatives and projects in a multi-pronged approach to achieve the goals of the Unitec LLN Plan. Two of the projects are described in greater detail. 4 Changes in definition and content Identify improvements and progress made LLN PD Analysis of demands and benchmarking Context Respect and Acknowledgement Reasons and relevance Figure 2: Factors to consider for LLN professional development Embedding LLN into vocational programmes: Certificate in Animal Care In its work with teaching staff and programme leaders, the Academic Literacies Team has concentrated on key aspects for embedding literacy and numeracy at certificate course level (Figure 3): Diagnosis of skill levels and demands, application of explicit discipline specific literacy and numeracy focused acts of teaching, lesson plans to help with integrating explicit acts of teaching, Before-During-After as a method of working with texts and teaching reading, vocabulary-terminology, numeracy, questioning in the classroom, observation, reflection and feedback-formative assessment (Benseman, Sutton, & Lander, 2005a, 2005b; Tertiary Education Commission, 2008d). Two of the three staff teaching on the semester one courses of this qualification participated in Learning for Living in 2008. The third staff member received an adult literacy teaching qualification in the United Kingdom before migrating to New Zealand. 5 Identify and know the literacy and numeracy demands of the course (eg texts, assessments) Reflect Evaluate Review Identify where changes are needed Literacy and numeracy demands and required skills are reflected in other course related aspects (eg moderation, graduate attributes and profile etc) Identify the learners' skills and knowledge when they enter the course Integrate explicit, discipline relevant literacy and numeracy focused acts of teaching/teaching activities Integrate literacy and numeracy explicitly into the learning outcomes and /or the topics , the assessments and the marking criteria (as appropriate) Figure 3: Key aspects to consider as part of the embedding process (Schwenger, 2009) 6 The table below outlines the goals worked towards, the strengths of the approach and the issues, to date. Goals worked towards Strengths Issues shared planning between vocational and LLN staff explicit learning outcomes for LLN diagnostic assessment integrate deliberate acts of teaching in response to diagnostic assessment outcomes assessment of progress programme re-write capability building, eg through NCALE Vocational and Educator) working with the Learning Progressions (eg identifying the LLN demands of courses, students’ skill levels and students’ progress) team-specific, more tailored to needs of team broad goals flexible in timing during the semester no assessments keep to timeline staying within a predefined framework can be difficult, due to the flexibility building trust but how to deal with situations where performance becomes an issue resistance of staff to move beyond words and commit to action Table 1: Goals, strengths and issues in the embedding process Structured professional development: National Certificate in Adult Literacy Education (Vocational) (NCALE Vocational) The delivery of the NCALE (Vocational) at Unitec started in March 2009. In 2008, a decision was made to provide the qualification in-house as capability building for lecturers as well as professional development option for external teaching staff. Whilst the qualification is designed to be completed over the course of six to twelve months, the requirements of the academic calendar and the implications on teaching staff and students had to be taken into account for the design of the delivery at Unitec (Hanifin, 2009). 7 Two cohorts are working on the qualification this year. One cohort is made up of lecturers working at the Department of Construction and Technology and one cohort is a mixed group of teaching staff working in different disciplines (Boatbuilding, Plumbing, Electrotechnology, Building, Foundation Nursing and Te Puna Ako). Staff from the first cohort participated in the tradeshows, a concept of professional development offered in 2008 to Automotive (Owen & Schwenger, 2008a and b). Goals worked towards, the strengths of the approach and the issues, to date, are outlined in the table below. Goals worked towards Strengths Issues deliberate use of strategies, approaches and tasks building confidence and offering language to articulate it working out the LLN demands of a course, identifying the student needs and what to do about it, using the Learning Progressions and other LLN frameworks lecturers to become more aware of underpinning skills, strategies, processes that are involved in doing that opening teaching staff up to different perspectives offers a forum for discussion classroom conversations provides a framework working out the LLN course demands, student needs and what to do about it in a structured and sustained way course demands; being aware of the demands of the professional development resistance of teachers to be on the course adaptation of resources to polytechnic context required sufficient space for cultural literacies? logistics (eg assignments and their authenticity, given the timeframe of the qualification) relationship to management of colleagues (related to performance; workplace course-learning) building trust but how to deal with situations where performance becomes an issue transfer of learnt skills into own context – system needed to support this Table 2: Goals, strengths and issues related to the NCALE (Vocational) 8 Lessons learnt In both initiatives, similar aspects have worked well. Building trust and relationships has been essential for any capability building and embedding work to happen. As with learners, staff skill levels should be identified and work should start at a skill level where staff are at and don’t feel threatened. Government requirements have to be translated and contextualised, broken down into small steps and phased in. It is important to recognise that changes can be incremental in some aspects and that the timeframe of a semester is not sufficient to see a true and deep transformation in all aspects needed for a programme to reach the status of fully embedded LLN. Long-term sustained professional development and capability building is required to achieve long-term changes in attitudes, beliefs, teaching and learning approaches and explicit LLN related activities. Ideally, a significant amount of time for individual attention and one to one support should be included in the planning of capability building activities, especially at the start. Providing exemplars and practical examples has worked well and staff reacts positively to models and practice-related guides. Systematic aspects such as shared planning time can be hard to change and require ongoing feedback within the institution. Performance management related questions are also not yet fully explored and require further attention. The resistance of staff to commit to action in relation to embedding LLN can be difficult to overcome. Implications A major concern for the Academic Literacies Team is to facilitate and achieve sustained change in the context of embedding LLN. Members of the team have formed a research action group to find out more about mechanisms and actions that helped to achieve sustainable change in tertiary education contexts and are hopeful that the research outcomes will help to build a stronger base for the embedding efforts at Unitec. The funding of the TEC is tied to requirements and stipulates a timeframe that might be difficult to fulfil in all aspects. Accountability is important, however, given that embedding LLN and its resourcing are still relatively new ground in New Zealand, it will be important to give feedback to the TEC about experiences, results and actual timeframes and it might be necessary to renegotiate certain terms. Building trust and relationships are the first steps towards gaining entry into classrooms. In the second half of 2009, the Academic Literacies Team will try to make this move in all programmes involved in embedding activities and it will trial an observation scheme. Whilst a number of systematic aspects still require a lot of attention, the work to date has set the scene for further changes within the institution to support the embedding of LLN. 9 Conclusion The two projects described are part of an institute-wide drive to implement the Unitec Literacy, Language and Numeracy Plan. The paper has outlined work currently underway to embed literacy, numeracy and language into certificate level programmes and courses as well as to build staff capability in integrating LLN into their teaching. Openly recognising the work and the time demands needed in the initial embedding phase as well as acknowledging the LLN work already performed by staff has been crucial to the success of the implementation to date. Working closely alongside staff has helped to establish and maintain relationships which are the essential building blocks for enhancing the educational practices within a tertiary education provider such as Unitec Institute of Technology. Whilst some changes can be incremental, the Literacy, Language and Numeracy Plan has been instrumental in working towards better teaching and learning and providing discipline-specific literacy, language and numeracy skills to students. References Benseman, J., Sutton, A., & Lander, J. (2005a). 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