GOVERNMENT OF INDIA OFFICE OF DIRECTOR GENERAL OF CIVIL AVIATION TECHNICAL CENTRE, OPP SAFDARJUNG AIRPORT NEW DELHI Aerodrome Inspector’s Handbook This Manual is for the use by DGCA officials involved in Aerodrome Inspections March 2011 PREFACE The Aerodrome Inspectors Hand book has been prepared for use and guidance of DGCA Aerodrome Inspectors in the performance of their duties with respect to the surveillance inspections of aerodromes in India. Primarily it is a handbook of “What”, “Why”, and “How”, tailor made for now and capable of evolution. It will be a primary reference document for all inspectors in Directorate of Aerodrome Standards. It covers the regulatory objectives of the DOAS. All subject matters pertaining to Surveillance Inspections conducted by Aerodrome Inspectors of DGCA, their duties, responsibilities, accountabilities and procedures have been covered to the extent possible and also current tools and mechanisms to meet the objectives and policies. Officers are expected to use good judgement while dealing with the matters where specific guidance is not available. The Hand book will be updated from time to time based on suggestions/inputs received. E K Bharat Bhushan Director General of Civil Aviation 24 March 2011 i Record of Revisions Revision No. Date Affected pages Entered by 01 12.10.2015 63-65, 80, 108-118 Sudhir ii Aerodrome Inspectors Handbook Content page Sl.No. Contents Page No. 1. Definitions 1 2. Introduction 5 3. Purpose of the Handbook 8 4. Scope and structure of the handbook 8 5. Regulatory Objectives 8 6. Safety Regulatory Policy Statement 9 7. Inspectors’ Responsibilities and Accountabilities 10 8. Regulation activity/Safety Oversight with modified tools 12 9. Appendices (1 to 9) 17-105 9.1 Appendix 1 Revised Inspection Checklist 17-41 9.2 Appendix 2 Suggested examples of Core and themed focus for inspection areas 42-43 9.3 Appendix 3 Examples of Audit Style Questions 44-58 iii Sl.No. Contents Page No. 9.4 Appendix 4 Outline of Inspection Techniques for some Inspection Areas 59-76 9.5 Appendix 5 Suggested Format for Inspection Report Form and Airports’ Action Taken Reports. 77-79 9.6 Appendix 6 Minimal areas to be checked during a complete cycle of initial to renewal inspections 80-92 9.7 Appendix 7 Qualification, Experience, Skills, and Attributes profile for technical staff 93-94 9.8 Appendix 8 Technical staff training syllabus, including Aerodrome Inspector 95-100 9.9 Appendix 9 Types of Training Courses – module numbers refer to the numbering in Appendix 8 101-105 9.10 Appendix 10 Inspection Notification Letter – Draft 106-107 9.11 Appendix 11 Checklist for acceptance of Aerodrome Manual 108-118 iv Inspectors Handbook March / 2011 Definitions Aerodrome Layout –in the context of Surface Movement Guidance and Control Systems (SMGCS), from ICAO Doc 9830, Advanced Surface Movement Guidance and Control System Manual (A-SMGCS). Basic (B): An aerodrome with one runway, having one taxiway to one apron area. Simple (S): An aerodrome with one runway, having more than one taxiway to one or more apron areas. Complex (C): An aerodrome with more than one runway, having many taxiways to one or more apron areas. Compliance The meeting of Civil Aviation Requirements (CAR), whether they are the equivalent of ICAO Standards (shall) or Recommended Practices (should). Compliance Checklist A checklist, for which there is no specific DGCA form, to be developed by the applicant/licensee, which shows if a specific CAR requirement is being met, and if not the extent of non-compliance. ICAO Critical Element Elements of a State safety oversight system, the effective implementation of which is an indication of a State’s capability for safety oversight Hazard A condition or an object with the potential to cause injuries to personnel, damage to equipment or structures, loss of material, or reduction of ability to perform a prescribed function (ICAO 9859, edition 2). Hazard Log A document containing: a description of each hazard, not only from change scenarios, but also day-to-day activity; its consequences; the assessed likelihood and severity of the safety risks of the consequences; and required safety risk controls, most usually mitigation measures. 1 Inspectors Handbook March / 2011 The hazard log will form part of the database on aircraft safety related occurrences, incidents and accidents, and therefore part of the data used to pro-actively formulate safety interventions (examples of hazard logs can be found in the appendices to Chapter 5 of ICAO Doc 9859). The hazard log should be updated as new hazards are identified and proposals for further safety risk controls (i.e. further mitigation measures) are introduced. Inspection As well as being an umbrella term, as is Inspector, as a job title in the DGCA, inspection is a mechanism that generally takes a snapshot by measurement or counting of a physical characteristic, such as runway strip width or the number of RFF vehicles. It is the more traditional way of undertaking safety oversight (before safety oversight was a commonly used term in this context). Level of Safety The degree of safety of a system. It is an emerging property of the system, which represents the quality of the system, safety-wise. It is expressed through safety indicators. An acceptable level of safety is the level that is acceptable as a minimum and that must be assured by a system in actual practice. Risk Management; more specifically safety risk assessment A generic term that encompasses the assessment, mitigation and continued review of the safety risks of consequences of hazards that threaten the capabilities of an organisation, to a level As Low As Reasonably Practicable (ALARP). Safety risk management is a key component of the safety management process. Safety Audit Like inspection, audit is also a specific mechanism, but one that looks deeper at processes for how something is used, or how a document meets a requirement, rather than just a physical inspection. Safety Assurance Report A structured argument, supported by a body of evidence that provides a compelling, understandable and valid case that change in a system/subsystem meets the service providers risk acceptability and change management criteria for a given application in a given operating environment. It is more than risk management, or even a safety assessment, as it includes in its scope the outcomes of activities and assurances required by the change 2 Inspectors Handbook March / 2011 management process, such as testing prior to entry-into- service. Depending on the nature of the application and operating environment a safety case may meet the requirement for a safety assurance report. Safety Performance Indicators and targets Safety indicators are the parameters that characterise and/or typify the level of safety of a system; safety indicator value is the quantification of a safety indicator and safety targets are the concrete objectives of the level of safety. Safety review Is the DOAS process to review a submission on a significant change in a service provider’s operation, such the deployment of new technologies, change or implementation of procedures, or in situations of a structural change in operations. The process is an evaluation of the application of the related safety and change management activities by the service provider. Severity The possible consequences of an unsafe event or condition. Surface Movement Guidance Control System (SMGCS) An SMGCS consists of the provision of guidance to, and control or regulation of, all aircraft, ground vehicles and people on the movement area of an aerodrome. For a more detailed description see ICAO Docs 9476 and 9830. Tolerability The concept of tolerating a level of risk that is higher than the licensee’s acceptable threshold, on the basis that: There are demonstrable benefits to travellers, users, and society, that outweigh the safety risk level; providing that all of the following apply: There has been a rigorous assessment of the risk, and it has been signed off by the Accountable Executive. The licensee can demonstrate that all mitigation measures have been identified and implemented in order to reduce the safety risk level to ALARP, at a cost that is reasonable and proportionate to the safety risk. That the subject safety risk level and the threshold levels of what is acceptable and not acceptable are kept constantly under review by the licensee. 3 Inspectors Handbook March / 2011 The safety risk will be declared to affected parties in an appropriate document. Traffic Density (from ICAO Doc 9476, SMGCS Manual) Defined as Light, Medium or Heavy, as measured in the mean busy hour: Light: Not greater than 15 movements per runway or typically less than 20 total aerodrome movements. Medium: Of the order of 16 to 25 movements per runway or typically between 20 to 35 total aerodrome movements. Heavy: Of the order of 26 or more movements per runway or typically more than 35 total aerodrome movements. Visibility Condition One of three visibilities (four if operations in visibility insufficient for the pilot to taxi by visual guidance only, normally taken as an RVR of 75metres or less) under which the aerodrome operator plans to maintain operations; see ICAO Doc 9476, SMGCS Manual and Doc 9830, Advanced SMGCS Manual for the definitions of these visibilities. 4 Inspectors Handbook March / 2011 Introduction As a member of ICAO, India has duties and responsibilities for regulating aviation, including: 1. The effective and uniformly applied implementation and enforcement of the safety-related Standards and Recommended Practices contained in the Annexes to the Chicago Convention, as reflected in national requirements. 2. The establishment of State acceptable levels of safety (ALoS). 3. Overseeing the performance of aviation safety within its own national boundaries and for aviation services the output of which crosses into other State boundaries, such as Indian registered airlines operating international services. Furthermore, the obligations on the State regulator requires the establishment of comprehensive and effective regulatory activity, as part of a State Safety Programme (SSP), in a similar way to service providers having obligations to establish and implement an effective Safety Management System (SMS). It is important to distinguish the responsibilities and roles that the regulator and the service providers have in the area of operational safety. Day-to-day management of operational safety and risks to safety is the responsibility of the providers of the aviation services. The State safety regulator has the responsibility for regulatory functions, including “safety oversight”. ICAO has identified and defined the following critical elements (CE) of a State’s safety oversight system: CE-1. Primary aviation legislation. The provision of a comprehensive and effective aviation law consistent with the environment and complexity of the State’s aviation activity, and compliant with requirements contained in The Convention on International Civil Aviation. CE-2. Specific operating regulations. The provision of adequate regulations to address, at a minimum, national requirements emanating from the primary aviation legislation and providing for standardised operational procedures, equipment, and infrastructures (including safety management and training systems), in conformance with the Standards and Recommended Practices (SARPs) contained in the Annexes to the Convention on International Civil Aviation. 5 Inspectors Handbook March / 2011 The term “regulations” is used in a generic sense to include but is not limited to instructions, rules, edicts, directives, set of laws, requirements, policies, and orders. CE-3. State civil aviation system and safety oversight functions. The establishment of a Civil Aviation Authority (CAA) and/or other relevant authorities or government agencies, headed by a Chief Executive Officer, supported by the appropriate and adequate technical and nontechnical staff and provided with adequate financial resources. The CAA must have stated safety regulatory functions, objectives and safety policies. The term “State civil aviation system” is used in a generic sense to include all authorities with aviation safety oversight responsibility which may be established by the State as separate entities, such as: CAA, Airport Authorities, Air Traffic Service Authorities, Accident and Incident Investigation Authority, and Meteorological Authority. 6 Inspectors Handbook March / 2011 CE-4. Technical personnel qualification and training. The establishment of minimum knowledge and experience requirements for the technical personnel performing safety oversight functions, and the provision of appropriate training to maintain and enhance their competence at the desired level. The training should include initial and recurrent (periodic) training. CE-5. Technical guidance, tools and the provision of safety critical information. The provision of technical guidance (including processes and procedures), tools (including facilities and equipment) and safety critical information, as applicable, to the technical personnel to enable them to perform their safety oversight functions in accordance with established requirements and in a standardised manner. In addition, this includes the provision of technical guidance by the oversight authority to the aviation industry on the implementation of applicable regulations and instructions. CE-6. Licensing, certification, authorization and approval obligations. The implementation of processes and procedures to ensure that personnel and organisations performing an aviation activity meet the established requirements before they are allowed to exercise the privileges of a licence, certificate, authorisation and/or approval to conduct the relevant aviation activity. CE-7.Continued surveillance obligations. The implementation of processes, such as inspections and audits, to proactively ensure that aviation licence, certificate, authorisation and/or approval holders continue to meet the established requirements and function at the level of competency and safety required by the State to undertake an aviationrelated activity for which they have been licensed, certified, authorised and/or approved to perform. This includes the surveillance of designated personnel who perform safety oversight functions on behalf of the CAA. CE-8. Resolution of safety concerns. The implementation of processes and procedures to resolve identified deficiencies impacting aviation safety, which may have been residing in the aviation system and have been detected by the regulatory authority or other appropriate bodies. This would include the ability to analyse safety deficiencies, forward recommendations, support the resolution of identified deficiencies, as well as take enforcement action when appropriate. 7 Inspectors Handbook March / 2011 It is these (eight) critical elements that ICAO uses as an audit metric when conducting its Safety Oversight Audit, including the formulation of its findings and recommendations. The development of this handbook and the DGCA plan to recruit more inspectors is in response to one of the findings of ICAO’s audit of India. Purpose of the Handbook To meet the needs outlined in the introduction, but also to address future development needs. In essence, it is a handbook of “what”, “why” and “how’; tailor made for now, and capable of evolution. In its evolved form it should be a primary reference document for all inspectors in DOAS. Scope and structure of the handbook This handbook covers the regulatory objectives of the Directorate of Aerodrome Standards and are detailed in the next section. After the sections on regulatory objectives, the DOAS safety policy statement and inspectors responsibilities, there is a summary of current tools and mechanisms to meet the objectives and policies. The handbook then discusses the weaknesses and gaps prevailing in the current oversight system, before suggesting modifications to the tools used, including revisions to CAR Section 4, Series F. There are appendices, as listed in the contents page. Some sections are deliberately left to be developed, as part of the evolutionary development. Regulatory Objectives To: 1. Assess airport service providers’ adherence to State guidance, and compliance with national requirements. 2. Satisfy itself that airport service providers’ are: a. Organizationally competent. b. Implementing safety management systems to established plans. c. Monitoring agreed safety performance targets and taking necessary corrective actions. 3. Enforce licensing requirement, taking licensing action when necessary. 8 Inspectors Handbook March / 2011 This is being achieved to the extent possible within the limitations of existing tools by: 1. Ensuring that there is an appropriate legislative framework for airport licensing and safety oversight/surveillance. This comprises a hierarchy of legislative documents, starting with the Aircraft Act and Rules, expanded upon in Civil Aviation Requirements (CARs) and supported by current and future guidance in Advisory Circulars. 2. Establishing and implementing an effective and adequate system for: a. The aerodrome licensing function, including initial and recurrent licensing for: i. A new site. ii. An existing airport. b. The continued surveillance function, including: i. periodic and ad-hoc inspections; and ii. airport infrastructure project and major evaluation. maintenance 3. Enforcement functions. DOAS Safety Regulatory Policy Statement 1. Adopt a balanced approach to safety regulation and safety oversight/surveillance, neither being passive and allowing service providers to, in effect, self-regulate; nor dominating the service providers and inhibiting their capability to meet their responsibilities (organisational competence issue), including in the application of service providers’ SMSs. This should include the development of a policy on what DOAS would be content to leave to the Licensee to resolve under their SMS. 2. Develop within the Directorate a positive safety and regulatory culture, reflecting the expectations that the DGCA has of service providers, as well as the expectations that ICAO has of the DGCA, as expressed in its eight critical elements. DOAS will, therefore: a. undertake an analysis of tasks and ensure that it has the organisational capability and competence to carry out those tasks, identifying and following-up on training and resource needs within its functional area; b. use its resources in the most effective and efficient way, in terms of safety performance outcomes; 9 Inspectors Handbook March / 2011 c. provide: i. technical guidance within its scope of activity to internal staff and to those it regulates; and ii. a legislative framework that is fit-for-purpose in its scope, format and content. 3. To apply the regulatory legislation mechanisms in the following way: and appropriate regulatory a. in a uniform and standardized manner, without fear or favour; b. transparently and reasonably; c. with regulatory resolve where that is necessary in order to ensure that safety is not compromised; and d. whilst not allowing safety oversight activity to reduce, direct the appropriate resource to the appropriate levels of safety risk. 4. To pursue, in collaboration with licensees1, its safety objective of developing the safety environment and resolving safety-concerns at Indian airports by: a. Requiring full compliance for new, upgraded or replacement/refurbishment infrastructure projects. For noncompliances that are the subject of exemptions these should be reviewed for potential correction when there are such infrastructure projects or major maintenance programmes. Exemptions that are the result of historical legacies will be considered, with appropriate supporting documentation and evidence. b. Capturing safety-critical occurrence data from world-wide, national and service provider sources, in order to: i. identify safety trends applicable to Indian aviation; and ii. focus regulatory effort on the most significant safety concerns. c. Regularly reviewing safety regulations and guidance to ensure that they remain “fit for purpose”. d. Driving continuous improvements in aviation safety by using performance based, as well as administrative mechanisms. DOAS Inspectors’ Responsibilities and Accountabilities2 1. To adhere to the DGCA policies, processes and procedures, including those relating to: 1 2 It is not possible for the regulator or the service providers to achieve this objective on their own, and collaborating while maintaining regulatory distance should also build trust and encourage licensees to regard the DGCA as a contributor to safety. See Appendix 1 for Inspector experience, qualification and personal attribute profile. 10 Inspectors Handbook March / 2011 a. b. c. d. the evaluation of License applications; safety inspection and auditing (including documentation); the identification and follow-up on safety concerns; airport infrastructure and major maintenance programme evaluation; and e. enforcement. 2. To remind license applicants and holders of: a. their obligations when necessary; b. advise them where and when non-compliance could lead to enforcement action or delays in responding to license applications; and c. recommend enforcement action to senior management when necessary. 3. Assisting licensees to the extent possible and appropriate, as part of collaborative working, but avoiding undertaking tasks that are more appropriately those of the licensee. For example, in relation to a noncompliance observation, suggesting action for consideration but not going further by offering absolute and worked-up solutions, as that is the responsibility and task of a licensee. If the licensee is not able to determine the necessary action themselves it may raise a question about their organisational competence3. 4. To ensure that they maintain their personal competence, advising DOAS management if recurrent or specialist training should be considered. 5. To bring to management’s notice any shortfall of the regulatory mechanisms, with constructive suggestions for more effective working. 6. Subject to appropriate competence and training, undertake tasks set by senior management. 7. To exercise due care for equipment and tools which they have been issued by DOAS for their use in the office or on-site, and bring to management’s attention any that are suspected of being inaccurate and in need of certified calibration. Inspectors’ authorities 1. Aerodrome Inspectors have the authority to inspect the aerodrome. 2. After inspection, a report will be submitted to DGCA Headquarters and the concerned aerodrome along with the observations, Non-compliances of 3 An issue of appropriate roles and effective use of DGCA resource. 11 Inspectors Handbook March / 2011 CAR regulations. The observations are to be briefed to the aerodrome management for initiating corrective action. 3. The Level-1 findings is any significant non-compliance with the applicable requirement which lowers the safety standard and hazards seriously the flight safety shall be addressed immediately and intimated to the respective DGCA office for follow up. Regulation activity/Safety Oversight with modified tools The following are the protocols to follow for all regulatory inspections. Inspection and Audit - As well as inspection being an umbrella term, it is the process for a physical inspection, generally by counting, measuring and observation confirming by checklist the existence of an aspect of the facility – the “what”, whereas audit gets behind the “what” of these aspects to probe the “how” – how they are used, how effective they are etc. Both of these techniques will employ observation, not only of equipment/facilities but also of activities and procedures. Observation is one of the primary sources of evidence that an aerodrome is conforming, not only to national rules/regulation, but also to company SOPs. Evidence is essential in supporting a finding. A risk assessment - A risk assessment, as part of risk management, is a process to determine if a particular risk is within the limits of the service provider’s acceptability or tolerability criteria. A Safety Assurance Report includes a specific application of risk assessment and is defined at the beginning of this document. Inspection/Audit protocols: 1. Inspector behavior and regulatory approach:The expected attitude, approach and demeanor of DOAS Inspectors are largely summed up in the sections on the DOAS Policy statement and the Inspectors responsibilities and accountabilities. 2. Focus for and areas of priority for the different types of inspection using a common checklist:The check-list in Appendix 1 has been drafted to be more readable, with inspection areas grouped into themed or domain areas: 12 Inspectors Handbook March / 2011 a. in order to present the scope of the inspection into infrastructure and functional areas, including the areas of greater safety-risk consequences; b. in such a way that the checklist can be used for all types of inspection; and c. in a format that can potentially be considered for additional use as the inspection report. For an initial inspection it would normally be the case for all the areas to be covered. For the interim annual surveillance the inspection areas should be focused in the areas that: are at the time presenting the greatest threats to safety, or that are expected to present such threats during the following year; have been the subject of new or revised requirements; are the subject of corrective action; and may need previous conclusions or evaluations to be re-validated. For the renewal inspection the expectation would be for all areas to be covered, but not necessarily to the same degree, and with the emphasis on the core areas and those not covered in the interim annual inspection. Finally for a new site the checklist can be used to focus on areas that give an overall picture of the feasibility for the site to be suitable for an airport, including: Weather aspects. Land levels re runway slopes. RFF aspects outside potential boundary, particularly in the 1000 metre areas. Environment buildings, water table (drainage aspects), light pollution and potential for distraction, and wildlife. The checklist in Appendix 1 shows nominal inspection areas for the various types of inspection, and Appendix 2 gives suggestions for alternative core and themed areas. 3. Stages in the inspection process: a. Pre-inspection preparation:- 13 i. Determine the inspection team and appoint a team leader. ii. For the interim (surveillance) or the renewal inspections determine the intended scope of the inspection, i.e. the themed/domain areas (see introductory box of the checklist in Appendix 1, Appendix 2 for more on this). Inspectors Handbook March / 2011 iii. Tailor the inspection checklist for the team make-up and the selected areas of inspection. iv. Audits of documents, including: AM, including AEP and SMS. AIP entries, including exemptions and “Hot Spot” chart. Pre-inspection documents from the airport, as required by the revised Series F CAR and Attachment. Those relevant to the intended inspection areas. v. Following the document audit, determine suitable initial highlevel audit questions for the planned audit areas. vi. Pre-inspection DOAS notification to the airport (having first revised the standard pre-inspection letter as necessary, in order for the inspector to ask for additional documents to be made available either before the inspection or for the inspection). The letter should indicate: Any additional documentation that should be sent to DOAS before the inspection, or to be made available from the beginning of the inspection. The intended areas to be visited and indicative timings for the inspection schedule, with the caveat that depending on inspection observations other areas may be included and some of the planned areas dropped. The people the inspector would like to meet. System elements that the inspector may require to be demonstrated. An indicative draft for a letter is at Appendix 10. b. Pre-inspection on-site briefing:- 14 i. Framework and schedule for the inspection, covering issues that may have arisen from the office-based document audit, as well as pre-knowledge, e.g. non-adherence to a corrective action plan. ii. Confirmation of: the planned scope of the inspection, with the comment that other areas may need to be included, depending on observations; additional documents that will be required; Inspectors Handbook March / 2011 iii. iv. v. the people the inspector would like to meet, with the comment that other people may need to be included, depending on observations; and areas of inspection where a demonstration or test of facilities may be required, where operational demands may need to taken into account, and some prearrangement is required, e.g. a test of water hydrants or RFF vehicle systems, The intention to notify as soon as possible, either during the pre-brief or during the inspection of: significant findings that require immediate action for operations to continue; findings that will require an action plan for a specific issue, such as a non-compliance; and additional people requested to be at the de-brief. Invitation to the applicant or licensee to: Advise the inspector of any non-compliances that have been identified by the applicant or licensee and not previously declared to the DGCA. Brief the inspector on new W.I. P areas and significant changes in activity since the last inspection or stage in an application for a license. Expectations at the end of the inspection; this will include corrective action plans for any findings requiring them, to be proposed by the applicant or licensees and agreed by the DGCA, before the inspector leaves the airport. The action plan will need to be signed by the Accountable Executive, or a person authorized to sign on his behalf (Accountable Executive still retains the accountability), as well as the DGCA inspection team leader. c. The on-site inspection, following the pre-brief:Basically the implementation of the inspection plan that developed from the pre-inspection preparation, modified as necessary by the outcome of the pre-inspection on-site briefing, and the observations and findings as the inspection progresses. During the interviews, and site-visits – be they physical inspection or observation based (of an SOP, for example) - the inspectors should look for evidence that what was said or written to be done is 15 Inspectors Handbook March / 2011 actually done during the day-to-day operation, for example results of the airport’s internal monitoring and auditing of SOPs. See also Appendix 4, outline of inspection techniques for some selected inspection areas. Before the post-inspection briefing the inspection team shall have an internal meeting to agree and write-up the results, and to advise the applicant or licensee of the people the inspection team would like to be present at the de-brief. d. Post-inspection briefing:i. the observations and findings, together with supporting evidence; and ii. expectations by DGCA of action by the applicant or licensee; iii. signing off by the applicant/Licensee and DGCA of the corrective action plan, as required. e. Enforcement and Follow-up: - 16 i. Identify non-compliances with Rules or CARs, and request (in the demand sense), and in accordance with the procedures in the Enforcement Manual, a corrective action plan, to be signed off on the inspection report. ii. For a Licensee that does not accept i) above continued Noncompliances with the Rules or CARs may attract action in the form of warning penalties, operational restrictions or licence suspension. If action under the Enforcement Manual provisions is initiated the Licensee will be given the opportunity of a hearing, unless there is an immediate safety concern or threat to safety, in which case inspectors should contact the Director of Aerodrome Standards. iii. Dependent on the outcome of the hearing action deemed appropriate will be taken. Inspectors Handbook March / 2011 Appendix1 Inspection Checklist and Report AERODROME STANDARDS DIRECTORATE INSPECTION CHECK LIST - TO BE USED FOR ALL INSPECTIONS, AS INDICATED IN THE PROTOCOLS Notes: 1. Deficiencies are to be noted as a finding, quoting the legislative reference of CAR and/or guidance material. The level of finding, Level I or Level II, shall be indicated for the each observation. Level 1 and 2 are defined as4: Level 1 – Any significant non-compliance with the applicable requirement which lowers the safety standard, thus compromising flight safety. Level 2 - Any non-compliance with the applicable requirement which could lower the safety standard, and possibly compromises flight safety. 2. For audit Areas that the DGCA inspector cannot confirm without specialist information or knowledge, they will need to be confirmed by the applicant, with supporting evidence as appropriate. For example: That the number of runways, and their orientation and length/width provisions meet/will the Operational Objective for the aircraft and traffic level that they are intended to serve. The accuracy of promulgated data are to the accuracies required in CAR Series B. 4 Modified from the definitions in the DGCA Enforcement Circular 1/2009 to address the issue of the licensee challenging and wanting an objective assessment. 17 Inspectors Handbook March / 2011 NAME OF AERODROME: DECLARED TRAFFIC DENSITY, VISIBILITY CONDITION AND AERODROME LAYOUT – (Refer to ICAO Docs 9476, SMGCS and 9830, Advanced SMGCS) DATE AND TYPE OF INSPECTION: 18 TRAFFIC DENSITY VISIBILITY CONDITION AERODROME LAYOUT DATE: TYPE: Inspectors Handbook March / 2011 AREAS FOR INSPECTION – GROUPED BY OVERALL FUNCTION, AS A SYSTEM, OR AREA OF ACTIVITY/POTENTIAL HAZARD LEGISLATION OR GUIDANCE REFERENCE NOMINAL INSPECTION AREAS Year 2 Year 3 (Surveillan (Renew ce) al) All Suggested New Areas Area Areas Site not s for DOAS to covered consider/rev in Year 2 ise All of A To be B viii filled in when Year 2 determi ned Bi E vii D i, ii & iii G ii F, any J xi element needing change due traffic or that has been subject to W.I.P RULE, CAR, AC, OR ICAO. Year 1 (Initial ) 19 LEVEL FINDINGS Inspectors Handbook March / 2011 G I i, ii & iii J i – review against traffic changes, v & vi K M 20 Li N iii P Inspectors Handbook March / 2011 A AERODROME MANAGEMENT SYSTEMS, MANUALS AND PROCEDURES AS PART OF THE AERODROME MANUAL A.1 . AERODROME INFORMATION AND DATA i Overall quality of the manual and document control aspects (including document maintenance and change control). Adequacy and accuracy of Information in parts A, B, C, and Parts 1, 2, and 3, including: date of latest revisions (to check with those in use at the airport); exemption details (also check AIP entry); operational restrictions, if any (also check AIP entry – Exemption Procedure for non-compliances 2006, paragraph 4.5 refer) and aeronautical information (text and charts, such as the Aerodrome layout Chart and Type A and B charts). . 21 LEGISLATION OR GUIDANCE REFERENCE RULE, CAR, AC OR ICAO. CAR Series B, Part 1, paragraph 1.4.4. AD AC No 1 2006 Exemption Procedure for noncompliances 2006 Due to the importance of promulgated data meeting the accuracies required in the CARs, any concerns in this area need to be FINDINGS LEVEL Inspectors Handbook March / 2011 probed with the licensee through audit style questions and requests for “show me” evidence to support compliance statements. A. 2 PROCEDURES i Promulgation of revision to information in the AIP or to issue a NOTAM (check current NOTAMS) ii For Access Airside iii Self Inspection by the Licensee, including: (Document audit to check for existence and fitness for purpose; sample the outputs and follow-up during the field inspection, as felt necessary) the movement area; Rule 81 and/or AD AC No 1 2006 and CAR Series B, Part 1V, paragraph 2.13 Rule 81 and or AD AC No 1 2006 obstacle limitation surfaces; visual aids; Plus (New) SMS CAR No ?? electrical system; and provision of Equipment for selfinspection task (AD AC 3 2009) 22 Plus CARs such as Series B, 9.5.7 Inspectors Handbook March / 2011 iv Movement Area Maintenance v Safety during construction/Works-inProgress (W.I.P) vi Obstacle Control Procedure, including surveys vii Low Visibility Procedure viii Coordination between ATM and Aerodrome Operations ix Apron Management, including Safety Management x Airside Vehicle Control xi xii Procedures associated with an AOCC Wildlife Hazard Management xiii Disabled Aircraft Removal xiv Handling of Hazardous Material xv Protection of Navigation Aids xvi Reporting of occurrences and data analysis and usage 23 Rule 81 CAR Series B, 9.3 to 9.11 and/or AD AC No 1 2006 Plus CAR Series B, Attachment A, section 13 Rule 81 CAR Series B, 9.3 to 9.11 and/or : AD AC No 1 2006 Rule 133A Rule 81 CAR Series B, 9.3 to 9.11 and/or AD AC No 1 2006 Plus CAR Series B, Attachment A, section 18 Plus ICAO Doc 9137, Part 8 New SMS CAR N# Inspectors Handbook March / 2011 xvii Promulgating safety critical information, including that for the AIP, such as “Hot Spots” , and NOTAMS CAR Series X, Part 1V, paragraph 8 xviii Other airport specific operational requirements, such as that for movements of military aircraft Good Accepted Practice A. 3 SAFETY MANAGEMENT MANUAL i Audit some of A.1.4 against the requested pre-inspection documentation, e.g. progress against the agreed safety performance indicators and targets. Output and actions from System Description and Gap Analysis ii Safety Policy and Objectives iii Accountable Executive and Safety Manager iv SMS Implementation Plan and record of compliance/progress v Risk Management Process, comprising: hazard Identification; and risk assessment, including the existence of and reference to the Hazard Log. 24 New SMS CAR No AD AC No # Organisational Competence Licensee’s Implementation Plan Inspectors Handbook March / 2011 vi Safety Assurance, comprising: safety performance monitoring and measurement; management of change; and continuous improvement of the SMS. vii Safety Promotion, comprising: training and education; and safety communication. viii A. 4 i Level of compliance of SMS – review the latest audit by the Licensee of his SMS. AERODROME EMERGENCY PLAN (AEP) Establishment of an aerodrome emergency committee. 25 Rule 81 and AD AC N# 1 2006 Good practice – ICAO Doc 9774 Paragraph 4.3 Inspectors Handbook March / 2011 ii Scope of Plan: the various emergency situations, including unlawful seizure and bomb threat; procedures to transit from normal operations to abnormal operations to normal operations; and frequency and scale of drills, tests and emergency exercises (Full Scale and Table Top); iii Policy and procedure to appointment of the on-scene commander iv Communication plan for all stakeholders. v Arrangements for evaluating the outputs from drills and exercises. A.5 SAFETY COMMITTEES AND SAFETY TEAMS CAR Series B, 9.1 Rule 81 and AD AC N# 1 2006 Rule 81-SMS (as well as checking for establishment, check that they are meeting as planned and following–up on agreed actions) i ii iii Aerodrome Safety Committee (licensee and stakeholder membership). Safety Review Board (SRB) and Safety Action Group (SAG). Aerodrome Environmental Management 26 Rule 81-SMS Inspectors Handbook March / 2011 Committee – Action Items and Correction of iv Runway Safety Team v Apron Safety team B RUNWAY AND ENVIRONS – Check if there is a walking inspection being done during the inspection; if so it is an opportunity to physically inspect some of the following areas/elements i Runway and shoulder surface condition Runway friction Rubber removal ii Slopes iii Drainage iv Strips - size, surface, strength and obstructions/depressions/trenches v Separation distances vi RESAs – size, surface, strength and 27 CAR Section 4 Series X Good practice CAR Series B, 3.1.22 to 3.26 and 3.2 Plus CAR Series B, Attachment A, section 5, 6 and 7 CAR Series B, 3.2.4 Plus CAR Series B, Attachment A, section 4 CAR Series B, 3.1.19 CAR Series B, 3.4 Plus CAR Series B, Attachment A, section 8 CAR Series B, 3.1. 11 to 3.1.12 CAR Series B, 3.5 Inspectors Handbook March / 2011 obstructions/depressions/trenches vii viii Plus CAR Series B, Attachment A, section 9 Protection/Demarcation of localizer & glide CAR Sec 9 path sensitive/critical areas reflecting Annex 10. Vol 1, Attachments C and G Runway orientation, prevailing wind and CAR, Section 4, runway usage Series B 3.1 Plus CAR Series B, Attachment A, section 1 ICAO Airport Planning Doc 9184, Parts 1-3 ICAO Design Manual, Part 1 C TAXIWAYS AND INTERFACES i Surface condition ii CAR, Section 4, Series B, 3.9.14/15 Width – any changes in need or provision? CAR, Section 4, Series B, 3.9.5 iii Separation distances 28 CAR, Section 4, Series B 3.9.8 Inspectors Handbook March / 2011 iv Strips - size, surface, strength and obstructions/depressions/trenches v Slopes vi Drainage vii Route designations CAR, Section 4, Series B, 2.5.1 and 5.4.3.35/36 ICAO Doc 9476, Table 2-3 viii Hot Spots CAR, Section 4, Series X, Part IV, 8 e) D APRON AREAS i Surface condition ii FOD and waste collection system iii Visual markings -break away point, edge ,vehicular lane, taxi lane, safety line, equipment parking area etc. 29 CAR, Section 4, Series B, 3.11 CAR, Section 4, Series B, 3.13.1 CAR Series B, 9.4.3 and 9.4.4 Plus ICAO Doc 9137 Part 8, 10.6.1.1 and 10.6.3 CAR Series B, 5.2.14 Plus ICAO Doc 9157, Part 4 Inspectors Handbook March / 2011 iv Illumination 30 CAR Series B, 5.3.23 and 25 Plus ICAO Doc 9157, Part 4 Inspectors Handbook March / 2011 v Parking stand identification/coordinates/docking system – PAPA, AGNIS/VDGIS/Aerobridge etc. CAR Series B, 5.3.24 vi Equipment parking area vii Other mandatory or information signage viii Stand clearances ix Apron services/Management? ICAO Doc 9137, Party 8, 10.6 CAR Series B, 9.5 Section 4, Series B 5.4.2,5.4.3 Section 4, Series B 3.13.6 Section 4, Series B ICAO Doc 9137 part 8, Ch 10 E VISUAL NAVIGATION AIDS i PAPI ii Approach lighting iii Runway lighting - THR, END, TDZ, EDGE, CAR Series B, 5.3.6 C/L, RETIL to 5.3.15 iv Runway marking - TDZ, aiming point, THR CAR Series B, 5.2 C/L Side strip, Designation, RET/ taxiway links etc v Obstruction lighting 31 CAR Series B, 5.3.5, plus CAR Series B, Attachment A, section 12 CAR Series B, 5.3.4 CAR, Section 4, Inspectors Handbook March / 2011 vi Lighting of restricted or unserviceable areas vii For an existing aerodrome seek ATC opinion re the presence of any light pollution issues. For a new site or apron layout change any potential distracting/conflicting lighting issues F MANOEUVRING AREA SURFACE MOVEMENT GUIDANCE AND CONTROL SYSTEM (SMGCS or ADVANCED SMGCS {A-SMGCS}); ALL APPROPRIATE TO THE VISIBILITY CONDITION, TRAFFIC DENSITY AND AERODROME LAYOUT DECLARED BY THE APPLICANT/LICENSEE - SEE ICAO Doc 9476 SMGCS Manual and Doc 9830, Advanced SMGCS 32 Series B paragraph 6.1 and 6.3 CAR, Section 4, Series B paragraph 7.1 to 7.4 and paragraph 13 of Attachment A CAR Series B 5.3.1, CAR, Section 4, Series B 1.6 ICAO Planning Manual, Doc 9184, Parts 1-3 Inspectors Handbook March / 2011 F.1 AIRCRAFT AND VEHICULAR USE i Marking - mandatory ii Markings - informative iii Signage - mandatory iv Signage - informative v Lighting vi Procedures vii Obs. lights of obstructions/obstacles F.2 CAR Series B, 5.2.1, 5.2.3, 5.2.8, 5.2.10, 5.2.11, 5.2.14, 5.2.16, CAR Series B, 5.2.17 CAR Series B, 5.4.1, 5.4.2 CAR Series B, 5.4.1, 5.4.3 CAR Series B, 5.3.16, 5.3.17, 5.3.19, 5.3.20, 5.3.22, 5.3.25 See A.2 vii. ICAO Doc 9137, Part 8, Chapter 19 CAR Series B, 9.5.4 to 9.5.6 See E VEHICULAR USE ONLY i movement area road marking ii movement area road signs iii movement area road lighting 33 CAR Series B, 5.2.15.1 to 5.2.15.3 ICAO Doc 9157, Part 4 CAR Series B, 5.4.7.1 to 5.4.7.5 CAR Series B, Inspectors Handbook March / 2011 5.3.26. to 5.3.25.7 iv normal and emergency access routes G OBSTACLE ENVIRONMENT i For an existing airport: a. Office based: The date of the last survey and that it complied with procedures - see A. 1.3. iv. Obstructions on the Type A and B charts reflect the latest survey heights b. Airside, sample check on a recent building structure with the clino-meter (coarse check). ICAO Doc 9137, Part 8 For a new site: CAR, Section 4, Series B 1.6 ii AEMC Issues, including potential environmental and operational safety issues/conflicts Survey data, in the context of the operational objective. 34 CAR Series B, 9.2.26 to 9.2.28 No survey periodicity requirement, but good practice, and implied in relevant requirements, including CAR, Series B, 4.1 to 4.4, The Aircraft Act 1934 Section 9, as well as Annex 15 Chapter 10 and CAR equivalent ICAO Service Manual Doc 9137, Parts 3 and 6 ICAO Planning Manual, Doc 9184, Inspectors Handbook March / 2011 Parts 1-3 H OTHER OPERATIONAL AREAS/FEATURES i Boundary wall/fence/security CAR Series B, 9.10 ii Signal square/wind direction indicator iii Cooling off pit CAR Series B, Attachment A, section 16 BCAS requirement iv Isolation parking stand I i WILDLIFE MANAGEMENT Knowledge of the specific hazards at the airport ii Actions to meet the hazards iii Level of Manpower J RESCUE FIRE-FIGHTING (RFF) i Category 35 CAR, Section 4, Series B para 3.14 CAR, Series B, 9.4.1 to 9.4.4 ICAO Doc 9137, Part 3 CAR, Series B, 9.4.3 and 9.4.4 ICAO Doc 9137, Part 8 Chapter 9 ICAO Doc 9137, Part 3 CAR Sec 4 Series F CAR Series B, 9.2.4 to 9.2.7 Plus CAR Series B, Attachment A, section 17 Inspectors Handbook March / 2011 ii Equipment for rescue & fire fighting iii Extinguishing agents iv SOPs v Watch and overall staff complement 36 CAR Series B, 9.2.20 and 9.2.38 CAR Series B, Attachment A, section 17 ICAO Doc 9137, Part 1 And Part 8, 17.1.2 CAR Series B, 9.2.8 to 9.2.19 AD AC1 ICAO Doc 9137, 1.5 b). Implied by all requirements, including Aircraft Rules 81 (2), as well as being Good Practice CAR Series B, 9.2.36 and 9.2.37 ICAO Doc 9137, Part 8, 17.4 Inspectors Handbook March / 2011 vi Training vii Communication systems viii Rescue resources - water storage ix Hydrant system or other supplementary water supplies x Grid map xi Crash Gates, Rendezvous points and 1000 meter access xii Response times 37 CAR Series B, 9.234 and 9.2.35 Plus CAR Series B, Attachment A, section 17 ICAO Doc 9137, Part 8 17.6.1 to 17.6.4 Plus CAR Series B, Attachment A, section 17 Plus CAR Series B, Attachment A, section 17 CAR Series B, 9.2.14 ICAO Doc 9137 17.7.2 CAR Series B, 9.1.5 ICAO Doc 9137, Part 7, Chapter 7 CAR, Section 4, Series B 9.2.26 to 28 CAR, Section 4, Series B 9.2.21 to 24 Inspectors Handbook March / 2011 xiii Maintenance of RFF equipment xiv Maintenance of records( log books, vehicle, drill etc) K AERODROME MAINTENANCE i Maintenance Programme, General – existence and application CAR, Section 4, Series B,10.1 ii Maintenance Programme, Pavement – existence and application iii Maintenance Programme, Visual Aids – existence and application CAR, Section 4, Series B 10.2, and 10.3 if applicable CAR, Section 4, Series B,10.4 L ELECTRICAL POWER SERVICES i Primary Power Supply, including primary and secondary supplies, as well as compliance with switch over times ii System Design Compliance 38 CAR, Section 4, Series B, 9.2.25 Aircraft Rule 81(2) (d) CAR, Section 4, Series B 8.1 ICAO Design Manual, Doc 9157, Part 5 ICAO Annex 10, Vol 1, Chapter 2. CAR, Section 4, Series B 8.2 ICAO Design Manual, Doc 9157, Part 5 Inspectors Handbook March / 2011 iii Monitoring System Established and Implemented M N ORGANISATIONAL COMPETENCE ATS INTERFACE AREAS i Harmonization of SMS requirements, to meet the license’s SMS requirements ii Coordination of ATS and aerodrome ground procedures, including appropriate areas of A.2 As A.2, plus ICAO Doc 9137, 10.4.1 iii For a new site the following will need to be considered at some stage in the evaluation for licensing: ATM Airspace issues, in relation to: Any adjacent civil aerodromes. Any adjacent military aerodromes. Danger areas or restricted/prohibited airspace. Proximity of existing or proposed structures that may create a conflict with planned navigation aids, radars or communication systems at the proposed aerodrome. CAR, Section 4, Series B 1.6 39 CAR, Section 4, Series B 8.3 ICAO Design Manual, Doc 9157, Part 5 ICAO Doc 9476, Table 2-3 ICAO Planning Manual Parts 1-3 Inspectors Handbook March / 2011 O IMPRESSIONS ON OVERALL CONDITION AND OPERATION: No observation, or Potential area for a safety concern - N or P) i Surface of the movement area ii General cleanliness of areas outside the runway and taxiway strips (drains, electrical inspection pits etc) iii Safety behaviour airside iv Driver discipline P ANY OTHER AREA OBSERVATION or remarks (With CAR or Guidance Ref) Subjective but important, give examples to support DOCUMENTS REVIEWED In the DGCA Office 1. The Aerodrome Manual 2. zzz At the Airport 1. xxx 2. yyy AIRPORT STAFF SPOKEN TO OR INTERVIEWED, WITH JOB TITLES, By telephone during office preparation or at the pre and post briefs 1. XXX 2. YYY 40 During the on-site inspection/audit 1. WWWW 2. ZZZZ Might be exampl es of the propos ed Level III Findin gs Inspectors Handbook March / 2011 POST INSPECTION REPORT AND ACTION PLAN FINDING Inspectio n checklist referenc e & Level of Finding Brief Description AGREED ACTION BY THE LICENSEE/APPLICANT AGREED DATE TO BE COMPLET ED PERSON RESPONSIBLE FOR COMPLETING THE ACTION Other comments by DGCA inspection team: SIGNATURE OF AIRPORT ACCOUNTABLE EXECUTIVE SIGNATURE OF INSPECTION TEAM LEADER: OR PERSON TO SIGN OF BEHALF OF (ACCOUNTABLE EXECUTIVE STILL RETAINS THE ACCOUNTABILITY): 41 Inspectors Handbook March / 2011 Appendix 2 Thoughts on Core and Themed focus of Inspection Areas For Development of the Handbook These core and themed areas are offered as further suggestions to those already incorporated in the inspection checklist. They must be considered and decided upon by DOAS before application. The rationale for scope of the core and themed areas should be included in any promulgation to staff and stake-holders . Core areas both year 1 and year 2 (these are only suggested examples) SMS implementation progress, including safety performance against agreed criteria; knowledge on weak/strong areas, and most significant risks to safety. Output of airports inspection process, including what was found and what are the followups to findings. Progress on non-compliance correction 42 Areas for Inspection and audit Themed areas (examples) Year 1 Year 2 Mid-term Inspection Renewal Inspection RFFS Airport maintenance These could be reversed in order to include observation or desk evaluation of a major exercise All aspects of SMGCS Apron Mgt Physical check of a selected area, from: OCLs Taxiways Preparation for seasonal weather change affect on operations, including review of hazards Remarks Inspectors Handbook March / 2011 Apron pavements Drainage AGL, including a check of overall appearance from the ATC tower. Electrical power Results of AEP exercises and Aerodrome “safeguarding” Document audit of the actions from processes Aerodrome Manual Outputs from runway and Airport’s communication and All aspects of runway and apron safety teams, such as a safety promotion, including surrounds, inc strips and RESA Hot Spot diagram and its training promulgation Activity of Airport Safety Areas that are weather relevant, e.g. Fog and LVPs or monsoon Committees – audit to season and runway condition and maintenance procedures, as well determine if agreed actions as drainage status. have been followed up and how the running of the Committee compares to TORs Wildlife Management Or keep flexible for team leaders to select each year’s themed areas from a menu of options/areas depending on the situation at a specific airport and “weather” or traffic change seasons. For example for an airport to be inspected 3 months before the fog season to choose SMGCS and LVP s as themed areas. Similarly for the monsoon season or spikes in traffic changes. 43 Inspectors Handbook March / 2011 Appendix 3 Examples of Audit Style Questions Inspection Area: References from Inspection Checklist. A. Aerodrome information 1 and data i A. Example audit style questions How do you ensure that the aeronautical information that you provide for promulgation in the AIP and elsewhere meets the required accuracies? Procedures i a. When was the last time such information was revised? b. Did it meet the accuracy requirements? a. Where are the procedures for allowing appropriate access airside? b. How do you measure the procedure for effectiveness in controlling access? a. How do you measure runway precipitation on your runways? b. What do you do if there is more than 25% of the runway covered with water over 3mm in depth? c. What do you do if instead of 25% it is 50% coverage? d. When was the last time you measured runway precipitation and what were the results? e. What did you do with the results? Did that follow an SOP? f. With the monsoon season imminent what are your procedures for runway care and status promulgation ii iii 44 Notable points Inspectors Handbook March / 2011 g. What was the date for the last scheduled check on the PAPIs? h. Was that undertaken? i. If so, what were the results? Show me please. a. Is this maintenance being implemented to a programme? b. If not, why not? c. If yes, is the programme being met? d. When was the last and the next scheduled activity? a. How and Where is this procedure spelt out? b. How is it coordinated with users and other stakeholders? a. When was the last survey undertaken? b. Did it show any changed or additional obstructions in the Type B chart area that penetrated the performance surface? c. If so, when was the Chart revised? d. What does the organisation do if there is a penetration of the obstacle control surfaces? e. Can you show me the procedure please? a. How effective is/was the procedure during the most recent period of low visibility conditions? b. How do you measure that effectiveness? a. What mechanism do you use to ensure that there is adequate scope and timeliness for coordinating activity with the ATS provider? b. Please show me the last time it was applied, and what was the outcome? a. What is the greatest safety concern on the apron? b. How are you trying to resolve that by Apron Management and apron operating procedures? c. How effective is it? d. Are the outcomes consistent with the agreed safety targets? iv v vi vii viii iv 45 Inspectors Handbook March / 2011 x a. What organisation has the responsibility for overall control of vehicles on the apron? b. How is the control exercised? c. How do you determine if it is effective enough? d. If not considered effective enough, what action is being undertaken? What are the procedures for: a. coordinating with ATC? b. AOCC operations during an AEP exercise or actual emergency? a. What is the greatest risk to safety in this context? b. How do you know that (result of a wildlife survey?). c. If not from a wildlife survey or extensive pre-knowledge how have you made that judgement? d. Are things changing? e. How do you know that? a. When was the plan last tested? b. If not in recent times, how do you know if it is still adequate? a. What personnel are trained in handling hazardous materials? b. Do you have training records for them? i. If not, a finding. ii. If yes, show me please. c. When was the last refresher training conducted? d. Do any other staff members get involved with hazardous materials? If yes, have they had training, and if not why not? a. Do you know what the effect would be on an aircraft using the aid if the critical or sensitive areas were infringed? b. How do you ensure that these areas are not infringed? c. To what extent are the mechanisms effective? d. How do you know that? a. What processes do you have for occurrence reporting? b. What do you do with the reports? xi xii xiii xiv xv xvi 46 Inspectors Handbook March / 2011 c. Are the reportees being advised of the follow-up? d. If not, why not? a. Is there a “Hot Spot” chart for your airport? b. If yes, is it published for the use of stakeholders, and where? c. If no, when will you comply with the requirement to produce one? a. Are there other airport SOPs for specific operations? b. If so, may I see them please. xvii xviii A. 3 i Safety Management Manual a. Were there any significant gaps found from the system description in the scope of the SMS? b. Were there any significant gaps found in the defences against hazards? c. If no, then can you show me the risk assessments for the noncompliances and the Hot Spot chart please? How does the organisation determine and maintain the adequacy of its staff establishment and its organisational capability? Does the Accountable Executive at the airport have the authorities and decision making powers specified in the CAR? a. How is your SMS implementation progressing compared to your implementation plan? b. If not on-plan, why not? c. If your SMS strategy is not currently predictive, do you plan to make it so? If so, when? a. How effective is the SMS? b. How do you measure that effectiveness a. When was the change management process last applied? b. Was it documented? Show me please. ii iii iv vi vi 47 Inspectors Handbook March / 2011 vii viii A. 4 i c. Does your change management process cover changes in areas other than physical Characteristics? d. If no, a finding e. If yes, please can we see the process? f. How do you know if you have sufficient resources to adequately implement the SMS? g. What is the turn-over rate for staff; if considered high why is that? What are the current safety promotion activities? How compliant are you with your SMS processes? Aerodrome Emergency Plan a. Who chairs your Emergency Committee and when did it last meet? b. What actions were agreed at that last meeting? c. Have they been carried out in the due time? a. When was the last exercise? b. Have any subsequent corrective actions been undertaken? c. If yes, were they actioned in due time? d. If no, why not? a. Who is the nominated as the on-scene commander? b. Is that person/post on-duty today? What is the plan for communication within the AEP? a. How do you evaluate the outcomes from exercises? b. How is the output communicated to interested parties? ii iii iv v A. Safety Committees and Safety Teams i a. What are the Terms of Reference for the Airport Safety Committee? b. Is the membership and role in line with the AD AC guidance? 48 Inspectors Handbook March / 2011 ii iii iv Who chairs the two internal safety boards? What has been the output from the AEMC in the last year? What outputs are currently being actioned from the Runway Safety team? What outputs are currently being actioned from the Apron Safety team? v B i Runway and Environs a. What is the runway inspection regime? b. What was the last maintenance action undertaken on the runway? c. What preventative maintenance do you undertake? d. How do you stabilise the surface of the shoulders, in order to minimize the risk of engine ingestion damage? a. Are the runway slopes in compliance with the CARs? b. If not, do you have an exemption from the CAR? c. Do you ask for operational feed-back from aircraft operators on the runway condition? d. If so, how do you do this? a. During heavy rains do the runways become flooded (aviation/aircraft performance definition) or suffer from standing water/water patches? b. If not, how do you determine this? c. If yes, what action do you take, and is there a programme for corrective action? ii iii iv If we go out to inspect the runway strips will they be fully compliant, with no exposed ducts, spoil heaps, uneven ground or areas of sub standard bearing strength? Are the runway separation distances compatible with the way the runways are being used? v 49 Inspectors Handbook March / 2011 vi vii How have you determined that your RESAs are sufficient in size? How do you ensure that the ILS critical and sensitive areas are not infringed? a. Do the runways meet the orientation requirements of the CAR? b. Can you provide evidence of that? viii C Taxiways and Interfaces i a. What is the taxiway inspection regime? b. What was the last maintenance action undertaken on the taxiways? c. What preventative maintenance do you undertake? a. Do you have any taxiway movements by aircraft of a higher Code than designed for? b. If so, have you undertaken an assessment of the risks? a. Are the taxiway separation standards compatible with the aircraft codes using the runway? b. If not, what risk control measures do you have in place? How do you stabilise the surface of the strips, in order to minimise the risk of engine ingestion damage? a. If any of the taxiway slopes are non-compliant, are they considered to be a hazard? b. How did you make this judgement? a. Do you have any taxiways that have standing water on the surfaces during heavy or prolonged rainfall? b. If so, has the drainage been assessed for adequacy? a. Have you had any occurrences reported, verbally or in writing, involving the Apron to Runway route designations? b. If so, what action is being taken Does your “Hot Spot” chart reflect any issue raised in vii above? ii iii iv v vi vii viii 50 Inspectors Handbook March / 2011 D i Apron Areas a. What is the apron surface inspection regime? b. What was the last maintenance action undertaken on the apron? c. What preventative maintenance do you undertake? a. Is the presence of FOD on the apron getting better or worse? b. How do you know? a. When were the apron markings last repainted? b. Are they adequate at present? c. Do you have plans to repaint the markings? Does the apron lighting create any distraction to ATC or pilots on the manoeuvring area? a. Have you had any occurrences reported, verbally or in writing, involving these equipments? b. If so, what action is being taken a. Does the airport have a problem with equipment being parked outside the designated areas? b. If yes, what action is being taken? c. If no, can we go to the apron areas now please? a. Are there mandatory or information signs associated with the apron area of at the taxiway/apron interface? b. If no, should there be? c. If yes, are they fully compliant? a. Are the stand clearances compliant? b. Are the clearances being adhered to? c. How have you determined that? ii iii iv v vi vii viii ix a. Which organisation has the overall coordination role on the apron? b. How is that coordination applied in order that close liaison is achieved between ATS, the airlines and the airport? 51 Inspectors Handbook March / 2011 E i Visual Navigation Aids a. When were the PAPI units last checked? b. How is this done? c. Is that in accordance with the maker’s maintenance schedule? d. What was the result? e. Can you show me the record of maintenance and any corrective actions? a. When was the last flight check of the visual navigation aids last undertaken? b. What did it show? c. If needed, was corrective action taken? d. If so, please show me the reports? a. Do the runway and approach lighting systems meet the photometric and serviceability requirements? b. If yes, how is this measured? a. When were the runway markings last repainted? b. Are they adequate at present? c. Do you have plans to repaint the markings? Are there any superfluous obstruction lights that maybe be contributing to light pollution and distraction to ATC or pilots? a. What is the policy and method of lighting unserviceable areas? b. Is it effective? c. How do you measure that? Are there any superfluous or poorly positioned lights that maybe be contributing to distraction to ATC or pilots? ii iii iv v vi vii 52 Inspectors Handbook March / 2011 F. 1 Manoeuvring Area Surface Movement Guidance and Control System (SMGCS), aircraft and vehicular use i ii iii iv v vi 53 The following audit Qs can be adapted and extended for all of the areas in F.1: a. Does your SMGCS meet the guidance in ICAO Doc 9476, the SMGCS Manual, and 9830 A-SMGCS, as appropriate? b. If not, what action is being taken? c. If none, do any of the non-adherence feature in the identified “Hot Spots”? a. What is your process for confirming that the removal of or repainting of movement area markings have been undertaken to plan? b. In relation to aircraft movements when is this confirmed? c. Can you demonstrate that that was done for the last removal/repainting? a. Do you have a drawing showing information markings? b. How often do you review the appropriateness of information markings? How have the sign mountings and plinths been designed and constructed to reduce damage to an aircraft leaving a taxiway or runway? a. Please show me drawing showing informative, as well as mandatory signs. b. How often do you review the appropriateness of information signs? a. How do you measure light output to ensure that the air/ground lighting meets specifications? b. What design features are there to prevent all of the lighting failing? How do you ensure that procedures are appropriate during changes SMGCS requirements? Inspectors Handbook March / 2011 vii How do you ensure that obstruction /obstacle lighting is still appropriate and does not contribute to confusion to ATC or pilots? F. 2 Manoeuvring Area Surface Movement Guidance and Control System (SMGCS), vehicular use only i ii iii iv G i ii The following audit Qs can be adapted and extended for all of the areas in F.2: a. Does your SMGCS for vehicular use meet the guidance in ICAO Doc 9476, the SMGCS Manual, or 9830 A-SMGCS, as appropriate? b. If not, what action is being taken? c. If none, has there been an exercise conducted to determine the areas that present the greatest risk of collision by a vehicle with an aircraft, of a runway incursion by a vehicle? Obstacle Environment Is the Type B chart in line with the current object environment? a. Has there been a full survey undertaken? b. If so, has the data shown been compared with the proposed runway coding, orientation, and landing aid category? c. If so, would the site be compliant in terms of the object environment and Obstacle limitation Surfaces? d. Are there any obstacles that infringe the Obstacle Clearance Surfaces? e. If so, are they the subject on agreed non-compliances, and are there operational restrictions or other mitigation measures in place? 54 Inspectors Handbook March / 2011 H Other Operational Areas/Features i a. How secure is the boundary wall/fence? b. Can you give evidence of this? How are the signals kept up-to-date with the current operating mode? a. What are the clearances from operational areas and visual/electronic navigation aids? b. How is fitness for purpose determined? Has this been tested and found effective? ii iii iv I i ii Wildlife Management How would you detect a change in bird flight paths on the airport? How do you measure the effectiveness of methods used to control and manage wildlife hazards? a. How do you know if you have enough manpower and other resources for wildlife management? b. If using a contractor, have you audited their procedures, manpower and resource provision, and verified effectiveness of controls iii J Rescue and FireFighting i Does the RFF category meet the requirement for the class of aircraft using the airport, in terms of fuselage length and movement numbers? a. How many vehicles are on-line today? b. Is that in compliance? a. How do you ensure that the agents remain effective as intended? b. Where are they stored, and how do you ensure that that storage facility is acceptable? ii iii 55 Inspectors Handbook March / 2011 iv Have the SOPs been tested in terms of the application of Human Factors principles? a. Do you have full watch cover? b. Can you give evidence of that please? a. Does the training of the officers match the tasks they are scheduled for today? b. Can you show me evidence of that by training records please? a. Are all of the firefighters trained and certificated to international standards in radio telephony> b. If not, when will they be? c. If yes, please show me the training and certification records What is the system for meeting the water requirement for extinguishing fires, both for initial and sustained response? a. Show me the plan of the airside water hydrants please b. When was (a hydrant selected by the inspector) last tested? During the airside inspection ask for that one to be opened, subject to an operational hazard assessment by the inspector. Please show me the grid map/chart a. When was it last updated? b. Does it still accurately reflect the airside infrastructure and layout? c. Are all of the crash gates and RVPs correctly shown? a. Is the access to all of the crash gates kept clear? b. Are the locks regularly checked, and what is the policy/procedure on access by the outside services? a. When was the last test of response times carried out, and what was the result. b. If the required time was not met what action is being taken? a. To what schedule programme are the fire vehicles maintained? Show me the records for the vehicle or selected equipment that is on line for this watch please. v vi vii viii ix x xi xii xiii 56 Inspectors Handbook March / 2011 xiv K i Where are the records kept for exercises, testing and drills? Maintenance How are Human Factors principles taken account of in the design and application of the maintenance programmes? What is the policy for corrective action when a portion of the runway shows coefficient of friction characteristics lower than the specified minimum? How are the orientation, outputs and beam spread of the light units of the visual aids measured, in order to determine serviceability status? ii iii L Electrical Power Systems i a. Do the switch-over times from primary to secondary power meet the requirements? b. When was this tested and what were the results? Show me the records please. a. For a runway meant for use in RVRs of less than 550 metres what system is used to ensure that pilots will not be left without adequate visual guidance should there be a failure of ground power equipment? a. Are the lighting systems used for aircraft control, e.g. stop-bars? b. If so, what is the automatic system for monitoring and relaying the actual lighting configuration airside to ATC? ii iii 57 Inspectors Handbook March / 2011 M Organisational Competence N i ATS Interface Areas What process do you have for ensuring that the SMS Manuals can be applied in a harmonized manner in the areas that interface with ATS? What are the coordination procedures for: i. W.I.P areas? ii. LVO – prior, during, and post? iii. Daily inspection activity? a. How have you conducted a comprehensive obstacle survey conducted of the site and appropriate area surrounding the site, and how have the results been used? b. What type of survey has been conducted of adjacent/nearby wildlife food sources that may have an impact on the wildlife hazard at the site? c. What type of weather hazards may be presented to aircraft using the new airport? ii iii O i ii iii iv P a. How does the organisation evaluate/determine if it is organisationally competent? b. How is it determined if this method is effective? Impressions of overall condition and operation Any other area observations 58 Inspectors Handbook March 2011 Appendix 4 Outline of Inspection/Audit Techniques for some selected Inspection Areas 1. Night Inspection Purpose: As well as to be satisfied that the facility provision meets the safety requirements for night time operations, to assess if the licensee or applicant has effective processes in place to: a. monitor the adequacy and performance of the facility for night-time and LVP conditions; and b. determine if night-time and LVP conditions present specific or additional and unidentified areas of risk. Salient points/issues/areas to inspect and for audit questions: a. Viewing the overall airside facility from the ATC visual control room can be a very effective way of seeing the system as a whole and system interfaces. A visit there before a field inspection may indicate areas to be inspected, such as a new W.I.P area that does not look secure from an incursion by an aircraft. A visit after a field inspection may confirm a non-compliance finding as being significant, or not. It is also an opportunity to seek another view/opinion on adequacy. b. Be familiar with what ATC personnel and pilots need to see in terms of patterns of lights, e.g. the minimum number of runway centerline lights for an ILS approach. c. Look for: i. “black holes” that may present a hazard in the context of runway incursion outcomes; or ii. 59 potential situations, particularly involving temporary layouts due W.I.P, that may have introduced a confusing or ambiguous situation that could suck a pilot or ATC officer into a wrong interpretation of marking, signage or lighting, or a combination of those individual elements, with the potential for putting an aircraft into a position other than that intended. Inspectors Handbook March 2011 d. Whilst you may be seeing the situation in good or average visual conditions during an inspection, try to picture it in the minimal conditions that would be permitted in terms of visibility, precipitation, wind conditions and cloud cover. Conclusions: Findings from this area of inspection maybe more about the effectiveness of the facility, rather than mere compliance. 2. AEP and RFF Purpose: As well as to be satisfied about basic compliance with requirements, the inspector needs to be satisfied about: a. RFF - That the system of the vehicles, extinguishing agents, firefighters, procedures, management and training is “fit for purpose”. This must take account of the particular operational environment and traffic mix. For example, does each watch have sufficient firefighters trained in all the tasks that could be expected to have to be performed during that watch, in normal and abnormal situations? b. AEP – Consider those areas where potential latent weaknesses may emerge if one of the lines of defences fails; procedures and equipment for communication can be one of these. Salient points issues/areas to inspect and for audit questions: a. As well as the more obvious audit style questions that arise from the above others may need to be formulated to test any statements or assertions given about “fitness for purpose”. Often these are not immediately obvious until the audit has started. For example, on finding out that some of the watch firefighters are on standby at home or undertaking other, secondary, tasks questions about response capability arise (real cases experienced by the ICAO consultant when on audit outside India – on more than one occasion). b. Think whole system and not just measurable or countable elements. c. Be prepared to ask the “what if” questions, for example, what if the hand held radio of a key player in the communication/coordination plan fails during an emergency situation? 60 Inspectors Handbook March 2011 Conclusions: The inspector has to be satisfied about the match between the provision of staff and “things” and the demands that may be placed on the system provision, during normal operations as well as abnormal operations. In particular, with the prevailing traffic density and mix, as well as airport environment, including “visibility condition – see definition”. 3. Apron and Apron Services Purpose: To be satisfied that the licensee ensures, through compliant facility provision and process/procedural means, that the apron areas, including any cargo apron, are operated in a disciplined way, in accordance with company and stakeholder SOPs, and that they: a. have processes in place to monitor all activities; and b. are able to take corrective action when necessary. Salient points issues/areas to inspect and for audit questions: a. Overall system compliance with CARs. b. Confirm that any W.I.P/ unserviceable areas are correctly marked, lit and promulgated, and that clearances comply with CARs and company SOPs/policies. c. That there are SOPs for all vehicular movements and that stakeholders, particularly the aircraft operators adhere to them – do this by observing a turnaround, after having studied the SOPs. d. Any examples of hazardous vehicle movements, including the boxing in of fuel bowsers (no escape route away from the apron). Conclusions: As well as seeking assurances about system compliance, the inspector will be keen to see evidence of coordinated and disciplined activity on the stands during preparation for and during aircraft turnarounds. 4. Wildlife Management Purpose: To address the high-profile safety concern caused by the potential of wildlife to generate a catastrophic outcome to an aircraft on take-off or landing. 61 Inspectors Handbook March 2011 Salient points issues/areas to inspect and for audit questions: a. Applicant/Licensee’s processes to collect, analyse and act on data. b. Applicant/Licensee’s knowledge of the strike threats (have they had a professional survey/evaluation of the threat, including off-airport wildlife attractants?). c. Applicant/Licensee’s wildlife management programme to contain threats, including: i. Ensuring security of the airport boundary wall or fences. ii. Coordination with stakeholders. iii. Bird-strike control methods, including: 1. grass maintenance programme; 2. the continual review and provision of adequate resources; 3. monitoring processes for adherence to procedures and follow-up/corrective actions; 4. management of garbage areas; 5. activity of the AEMC; and 6. recording and analyse of strikes and promulgation of data. Conclusions: As with ASMGS, the inspector needs to be satisfied about the threat at the system level, as well as the individual element level. 5. SMGCS Purpose: To confirm through physical inspection, audit and observation techniques that the airport has, maintains and operates as planned, a system that meets the needs of (aircraft) operational objectives, e.g. Cat IIIb landing and take-off in xxx RVR. That system comprises a number of elements, that include hardware (equipment), software (procedures, training) and life-ware (people), as described in the context of Human Factors (SHEL diagram5). 5 For more on this see ICAO Doc 9859, Edition 2 Safety Management Manual – Chapter 2.6 62 Inspectors Handbook 12/10/2015 Salient points issues/areas to inspect and for audit questions: a. Does the system meet the guidance in the ICAO SMGCS Manuals for: i. Equipment – ground lighting and signage (bear in mind the need for coordination with ATM in this area). ii. Other guidance provision – markings. iii. Procedures. b. Specialist driver and operative training for those permitted airside during LVO. c. Specialist equipment for vehicles permitted to operate on the movement area during LVO. Conclusions: The inspector needs to have planned the inspection of this area with attention to all the elements of the system including procedures and operative training, as well as physical provision. 6. Aerodrome ATM Interfaces Purpose: Apron management service is a service provided to regulate the activities and the movement of aircraft and vehicles on an apron. Depending upon volume of traffic and operating conditions, an appropriate apron management service is provided by an ATS unit, aerodrome operating authority or by a cooperative combination of these. When the aerodrome control tower partially participate in the apron management service, inspector is obligated to see that procedures are established and followed to facilitate the orderly transition of functions between the apron management unit and the aerodrome control tower. Salient points issues/areas to inspect and for audit questions a) Arrangements between air traffic control and the apron management unit; b) Clear bifurcation of scope of work for the ATC and Apron management. c) Arrangements for allocating aircraft parking positions; d) Arrangements for initiating engine start and ensuring clearance of aircraft push-back; e) Marshalling service, 63 Inspectors Handbook 12/10/2015 f) Arrangement for Follow me services. g) Arrangement expeditious movement of vehicles, h) Arrangement for the highly coordinated two way communications between the aircraft, vehicle, apron control unit and the ATC. i) Where conditions warrant, provision of separate communication channels including procedures for use of visual signals. j) System and procedure for aircraft and vehicle control in lowvisibility operating conditions. k) Arrangement for integrated system of surveillance, control and guidance, and communication with the use of technology applications. (ASMGCS) in these areas. l) Procedure for reporting of incidents/ accidents. Conclusions: The inspector needs to have planned the inspection of this area with attention to all the elements of the system including responsibilities, operating procedures, reporting and communication and training as well as seeking assurances about system compliance, the inspector will be keen to see evidence of coordinated and disciplined activity on the maneuvering area during normal and low visibility operations. 7. Risk Assessment Reviews See Attachment A to this Appendix 8. For a new aerodrome site Purpose: To be satisfied that the new site will be practical for a new airport, taking account of such issues as required non-DGCA clearances, CARs, and the ground and airspace environment, noting any potential hazards, such as weather. Salient points issues/areas to inspect and for audit questions: a. Pre- site inspection (office preparation) i. Location of the site, in relation to other aviation activity, including airspace considerations – have appropriate aviation and other maps and charts available. ii. Operational objectives, including the intended aircraft codes and operational categories. iii. The plan for the applicant to monitor progress to plan during construction, employing an independent engineer/auditor to furnish appropriately certified safety assurances and 64 Inspectors Handbook iv. v. vi. vii. viii. 12/10/2015 compliance statements at the planned milestones, to the DGCA as well as to the applicant (Series F). Any feasibility reports/master Plans that are in existence. Any HAZLOG that has been prepared. Identify the specific areas you wish to examine on site, people to interview/meet, and audit questions to ask. Prepare documentation to take and pre-request any to be available on-site. Ensure availability of the necessary inspection tools, and that they are serviceable. b. For site-visit i. As well as assessing general compliance, evaluate: ii. Soil condition, for example, would it be susceptible to waterlogging, or encouraging wildlife, particularly birds. iii. Potential for obstructions such as trees to become a problem in years to come through growth. iv. Confirm or otherwise, intial satisfaction or concerns from the office-based document audit/study. c. For safety oversight during construction i. Ensure that the applicant’s independent engineer/auditor supplies the required safety assurances and compliance statements. Conclusion: The inspector has to be satisfied about the locational advantages/ disadvantages of the site vis-à-vis operational objectives and that the construction process is meeting the regulatory compliance and quality assurance. 65 Inspectors Handbook March 2011 Outline of Inspection/Audit Techniques for some selected Inspection Areas Inspecting Safety Critical Airports Purpose: To be satisfied that the facility provision not only meets the safety requirements, in accordance with the CARs, but that the minimum requirements are exceeded where found to be necessary, and that the Licensee has rigorous SMS processes in place in order to ensure that: adequate risk management mitigation/control measures are identified, adhered to and reviewed on a regular basis, in order to ensure that they remain “fit-for purpose”; and coordination and collaborative working between the relevant stakeholders addresses the particular risks to safety that have given the airport the “critical” designation. Salient points/issues/areas to inspect and for audit questions include: e. Scope and rigour of the hazard identification and risk management process, including evidence of its application. f. Matching the overall provision to any specific weather hazard that has contributed to the “critical” designation, for example wind-shear warning systems if appropriate. g. Consider the adequacy of system, rather than specific elements in isolation, for example: i. The SMGCS: Does the overall system provision reflect the guidance on SMGCS in ICAO Docs 9426 and 9830? Viewing the overall airside facility from the ATC visual control room can be a very effective way of seeing the system as a whole and system interfaces. Look for Black holes that may present a hazard in the context of runway incursion outcomes. ii. The areas surrounding the runway, not only the basic land and distance provisions, but surface, slope and suitability for purpose requirements. Are all of the “essential for navigation” equipments in the strip mounted on surface flush and de-lethalised plinths, as well as being frangibly mounted? Are all electrical ducts properly covered and maintained? 66 Inspectors Handbook March 2011 Is the cleared and graded area really cleared and graded and what about the area beyond; should that be cleared and graded if excursions are more probable, for whatever reason. iii. Runway – not only meeting slope and strength requirements, but if runway length and minimum provision of RESA is a reason for “critical” designation, that the following are the focus of rigorous provision, maintenance and performance monitoring (in relation to SOPs): Runway safety team. Runway safety equipment, e.g. dedicated surface friction measuring devices. Runway design in relation to water run-off and friction. Removal of contaminants and FOD. Visual navigation aids – lighting, signage and markings. Measuring and timely reporting of precipitation, taking account of the impact on aircraft performance of “water patches” and “flooded” runway, as defined. Ask on what basis any minimum RESA has been considered sufficient, or has the minimum been provided just because it complies with the minimum requirement? iv. Wildlife management – is the system as good as it should be to contribute to the avoidance of other risks to safety? v. Obstacle surveying and control - is the system as good as it should be to contribute to the overall avoidance of other risks to safety? vi. Promulgation of safety critical information - is the system as good as it should be to contribute to the overall avoidance of other risks to safety. vii. SOPs for inspection and corrective action – do they exist and is there evidence of scrupulous adherence? viii. Are there SOPs for operational restrictions as mitigation measures to reduce probabilities of an undesirable outcome, for example if there are no additional risks (just a commercial penalty), a restriction on tailwind landings/take-offs on a wet length critical runway, or where there is minimum RESA, or both? h. The focus and effectiveness of the Airport Safety Committee. i. The provision and effectiveness of safety promotion processes. Whilst you may be seeing the situation in good or average visual conditions during an inspection, try to picture it in the minimal conditions that would be permitted in terms of visibility, precipitation, wind conditions and cloud cover. Conclusions: 67 Inspectors Handbook March 2011 Findings from this area of inspection maybe more about the effectiveness of the facility, and safety risk control measures, rather than mere compliance. 68 Inspectors Handbook March 2011 Attachment A to Appendix 4 Reviews of Safety and Risk Assessments Guidance for technical staff in the Directorate of Aerodrome Standards (DOAS) who are expected to review risk assessments submitted by aerodrome licence holders/applicants Introduction This guide is aimed primarily at reviewing risk assessments as part of the risk management process of an SMS. The guidance addresses qualitative risk assessments or quantitative assessments when built on a foundation of analysis of a small database. A reminder at the start; risk assessments are a valuable tool to assist in decision-making, but cannot offer guarantees. Wrongly used or abused and the following proposition could reflect reality: “Risk assessment is like a political prisoner: if you torture it long enough, it may give you the answer you want” reputedly uttered by a United States Environmental Protection Agency administrator. Also, bear in mind that sometimes hazard identification, together with mitigating actions, might be sufficient for a particular set of circumstances. Before the regulator receives the assessment the owner should have had it validated within their company, in line with the arrangements in their Safety Management System (SMS). The licence holder has the responsibility to assess and manage the operational risks at their airport, not the regulator. The risk assessment is for the licence holder to undertake; if they are unable to do this then it could be argued that there is a competence issue. The role of the regulator and the purpose of their safety review are to be satisfied about the licence holders’ management of safety, including the licence holders’ assessment of risks, as part of licence holder’s SMS. A review cannot be effectively undertaken unless the regulator and the industry know what the regulator is seeking and what industry’s expectations are when they send the regulator an assessment. It may not be necessary for the regulator to review all of a license holder’s risk assessments; which ones and when is a matter for the judgement of the regulator, taking account of the maturity of the license holder’s safety management system and regulatory resource. Above all else the regulator must be satisfied that any risk assessment or simple, but rigorous, hazard identification, together with accompanying mitigations, has produced a valid and acceptable answer. However, in some cases it may be difficult to evaluate the answer to that question directly, but indirect evaluation by posing audit style questions such as 69 Inspectors Handbook March 2011 the following may assist. Although the following use the term risk assessment, much of it is equally applicable to hazard identification, which is the first step in the risk assessment process: 1. Is the company’s risk assessment process likely to enable and encourage a valid, complete and correct assessment to be made? 2. Is so, has that process been applied adequately and would the conclusions be defendable, in a court of inquiry for example? In simple language, have the significant risks to aircraft safety been identified and sufficient mitigating actions taken to manage them? In even more simplistic terms, has the producer of the assessment identified what could go wrong, as well as what could fail, and demonstrated that what they are doing, or are preparing to do about it good enough? Discussion Industry should not use the risk assessment process as a way around or out of a regulatory requirement because they do not like the requirement, or it is considered difficult to implement. Just being difficult is not the same as insurmountable; the latter may be a justifiable reason for seeking DGCA acceptance for a non-compliance, and the use of risk management to identify appropriate mitigating measures, but not the former. The risk assessment process should be undertaken for safety significant changes or circumstances that include: 1. New and significant, equipment, infrastructure, traffic levels or even organisational changes that are to be introduced. 2 The licensee/applicant cannot meet a specific regulatory requirement for a reason that has been indicated to be considered by the regulator as valid and in line with the provisions of National Requirements. 3. The regulatory requirements/guidance do not cover a specific situation, or the requirement/guidance may not go far enough for a specific set of circumstances. 4. The requirement is written in an objective (goal based), rather than prescriptive, style that allows more than one-way of compliance. In the event of an accident, or even incident, the safety or risk assessment could be under scrutiny by parties such as the relevant accident investigation authority, the courts and insurers. Without overplaying that issue the regulator has to be 70 Inspectors Handbook March 2011 satisfied about fundamental safety assurances before accepting a risk assessment received from those it regulates. It must be remembered that the regulator’s safety review can be valid only for the situation covered by the risk assessment; if the assessment does not cover changes in levels or type of traffic for example then the review and conclusions would not be valid for those changes. The continued validity of the scope of a risk assessment underlines the need for assessments to be continually reviewed to determine if there have been any changes to the situation originally assessed. The owners of risk assessments should be encouraged to review their assessments on a regular basis, for example annually, in order to verify their validity and to get into the habit of review. How does the regulator respond to a challenge to the credentials of staff undertaking safety reviews of industry risk assessments? Staff members need to feel confident and comfortable about this; an answer could be that the regulator is doing no less than they may have in the past, as a sensible regulator and as a long stop for those regulated. However, that is not quite enough. The regulator expects those that it regulates to present robust material using a rigorous process. It is reasonable to expect the regulator to practice what it preaches; a regulator’s opinion, particularly one that leads to a non-acceptance or nonapproval, must be able to stand up to challenge. As part of this, regulatory staff members need to be sufficiently confident and competent in risk assessment in order to be able to evaluate and accept assessment-based safety assurances from industry. The regulator must be meticulous in recording conclusions and use all of the expertise it has within its ranks, particularly where specialist discipline expertise is required and that discipline is not represented in the aerodrome department of the regulator, or ATS department for the aerodrome/ATS interface areas. An ultimate test of satisfaction about the validity of a risk assessment received from those regulated would be for the regulator to be satisfied that the owner of the risk assessment could robustly defend that risk assessment as being complete, objective, reasonable, correct and in accordance with the company SMS. Additionally, that any mitigating measures and actions are commensurate with the level of risk and effective as risk reduction mechanisms. If the regulator cannot be confident and satisfied about that then they would have difficulty defending their evaluation and acceptance of the assessment. If the regulator cannot pass this test after challenge by a court of law for example, then they will lose credibility. The regulator must also be able to demonstrate that it applies a standard approach. 71 Inspectors Handbook March 2011 The Review Process Risk Assessment Applying the above, the regulator needs to determine if they are comfortable about the following issues, by asking questions such as those in italics (answers should be Yes, or Y): 1. The claim being made by the licence holder and the objective he is seeking to meet – are they stated up front in the risk assessment? Y/N 2. The levels of ownership of the assessment – is there sufficient evidence that the assessment has been assessed, challenged, accepted and signed off by the people in the company with the relevant and overall safety accountabilities, before being presented to the regulator? Y/N 3. Uncertainty and its treatment in order to reduce uncertainty as much as practicable and in proportionate to the risk – has the licence holder undertaken a sensitivity test as a means of giving more credibility in any areas of uncertainty that are inherent in any qualitative (and even quantitative) assessment process, rather than just accepting a “first pass” that give results that seem acceptable? This might be demonstrated by evidence of reiteration in the risk assessment process. Y/N 4. The scope of the assessment – does it cover all the likely hazards, including human factors and any new hazards introduced by mitigation measures for original risks? Y/N 5. Priority of aircraft safety compared to commercial and other interests: a. Has the licence holder stated their safety policy and criteria for acceptability? Y/N b. Has the licence holder complied with their own policy in relation to the priority given to safety? Y/N 6. The degree of objectivity employed – what evidence is there that the assessment has been undertaken in an objective way and not to produce 72 Inspectors Handbook March 2011 a pre-determined or desired outcome, irrespective of the actual risk? For example: a. Are there terms of Reference for the risk assessment team: if so could they have constrained the team towards a desired outcome, either directly or by implication? Y/N b. Were the impact and hazards of all aspects of a particular change included in the assessment; for example, the impact on operations, equipment and procedures? Y/N c. Has the licence holder come to a conclusion and formulated an action plan, including a review process for the assessment? Y/N 7. The degree and usage of a constructive culture of challenge as part of the overall process, within the company safety culture, but without incurring unnecessary external consultant costs. This is important when the assessment has been done for the licence holder by a third party, be it a consultant or member of the Corporate body that owns the aerodrome, or aerodromes if group ownership. a. Is there a “peer review” (an independent team of peers), or similar mechanism in the process? Y/N b. Did the team that undertook the hazard identification and the evaluation of the risk acceptability include an objective challenger acting in a non-partisan and independent manner? Y/N i. If there is, as the regulator would expect, is there evidence at the appropriate level, not necessarily detailed, to show that their input was heeded and acted on and has the action been recorded? Y/N The above are examples only; there can be others, as well as those that cascade from initial questions. The following are some additional points and questions to consider in the detailed evaluation, having used the above process as a preliminary action: Check the make-up of the hazard identification team. Does it include all the necessary disciplines? 73 Inspectors Handbook March 2011 Have all the hazards been identified (they may have been, but then rejected of course), or are there perceived gaps; for example, the rejected take-off around V1 for RESA assessment or the safety implications of an environmental imperative in a new ATS procedure? Are the language, risk matrix and process used appropriate to aircraft safety risks? Is the risk matrix part of the SMS procedures? Whilst the process addressing occupational safety can be similar to for aircraft operational safety, in terms of the basic steps and risk matrix, the concept language, definitions and sub-processes will need to be different. This is an issue for those licence holders who want a detailed process applicable to all risks. With respect to sensitivity testing, has the licence holder asked the question – is my judgement of severity or probability too optimistic and what would be the result if I made either or both more pessimistic? For example, where there is uncertainty about the level of risk, did the licence holder do a reiteration, moving along one or both axes in the risk matrix to see if the result would be different and, if it was, to determine what the mitigation measures might be for that reiteration (it can be valid in the other direction of course). In essence, have they gone through the what if reasoning? Has the licence holder relied too much on historic data and experience, particularly where there is a limited database? Put another way, have the future trends been adequately identified and taken into account? Beware of thin and unjustified assessments of, or changes to, probability or severity in order to bring the level of risk into the acceptable range, and invalid application of the As Low As Reasonably Practicable (ALARP) philosophy. Mitigation measures must be action items, included in a plan with timescales and delivery dates, not statements of intent such as “review”. Is there a commitment to regular reviews of assessments, including prior to the introduction of significant changes, for example, a change in the type of traffic? If the regulator cannot be satisfied about the answers to these and other questions it will be for the evaluation team to seek guidance from their management. The management team should produce guidance on the make-up of evaluation teams and signing off requirements for the Directorate. If mathematical expressions of probability are used they should be in a form that will be appropriate to the circumstance. Probabilities per flight hour, which derive from aircraft operations, maybe appropriate for ATS purposes, but are not 74 Inspectors Handbook March 2011 normally appropriate or very useful for airports, whereas probabilities in terms of events per 10,100 or 1000s of years could be. However, even the latter measure has limitations; a specific frequency might be acceptable at airport x, with particular types of aircraft and activity, but not at another with different levels of activity and aircraft types. Additional aspects to be covered when reviewing safety assurance documentation, be it a Safety Assurance Report, Safety Assessment or Safety Case Such documentation is a fundamental component of the management of change, and is a process for developing a structured argument, supported by a body of evidence that provides a compelling, understandable and valid case that a system meets the service providers risk acceptability criteria for a given application in a given operating environment. This process would be applied to a significant change event, such as any predetermined major change in: equipment or infrastructure; traffic type, mix or volume; operating environment; staff levels, organisational structure or business model, including contractors’ services. The purpose is to provide satisfactory safety assurance internally, as well as to the DGCA, operational partners and users, all in the context of the specific change event, all in the form of an explicit and comprehensive document. It must present adequate rationales and evidence that the safety of the aerodrome and its systems are adequate to support the roles demanded of them. Before presentation to the DGCA for their safety review it has to be signed off by the highest level of management, expected to be the “Accountable Executive (AE)”. As well as an introduction, it will comprise the following, and inspectors should be satisfied about the content as they for the outcome of a risk assessment: a) For the area of safety performance and management – statements: a. Of who is accountable, including the post of “Accountable Executive”, and responsible for what within the licensee’s organisation, as well as other partners and stakeholders’ organisations. b. On what safety standards apply where, with specific targets stated, where applicable. 75 Inspectors Handbook March 2011 c. About any assumptions made, and the communications with and outcomes of the ATS provider and users. b) A description of how the system operates: a. stemming from the operational objectives; b. the associated operational and functional requirements of the key functional areas of the overall facility, technical systems within the facility, human resources, communication and documentation/records; c. in normal and abnormal modes, particularly at the interfaces; and d. with equipment and system dependencies identified, including training. In essence a comprehensive technical specification, whilst being proportional to the level of complexity of the subject area. c) Statements of what can go wrong, where and with what potential outcomes. An explanation of the procedures used for this process of risk assessment. d) Statements of the process used to determine the acceptability, or otherwise, of these identified risks. This will include what has or will be done and by when in order to reduce risk, in accordance with the licensee’s safety risk tolerability criteria and that will maintain or improve upon the safety performance criteria set by the licensee and agreed with the DGCA. e) Time programming for a change, together with the plan for testing or validation, with operational trials where appropriate, before transition or introduction into service; in essence, the project plan. f) The arrangements that will be in place to monitor the system against safety performance expectations, and to prevent deviations from expected performance. In the event that such deviations cannot be prevented, promulgated mechanisms for stopping operations in a timely way; include the identification of the post or person responsible and accountable for making these decisions. g) How findings from this event will be used as an input to inform the licensee about the readiness and acceptability of any systems or sub systems needed in the longer-term and how to maintain or improve safety. h) Evidence that is available to support the validity, scope and acceptability of all the above. 76 Inspectors Handbook March / 2011 Appendix 5 Format for Inspection Report Form and airports’ Action Taken Reports The following is an illustration of the use of the Inspection Checklist as an Inspection Report, with imaginary findings, 2 in number. NAME OF AERODROME: DECLARED TRAFFIC DENSITY, VISIBILITY CONDITION AND AERODROME LAYOUT – (Refer to ICAO Docs 9476, SMGCS and 9830, Advanced SMGCS) TRAFFIC DENSITY VISIBILITY CONDITION AERODROME LAYOUT DATE AND TYPE OF INSPECTION: A. 4 i AERODROME EMERGENCY PLAN (AEP) Establishment of an aerodrome emergency committee. C TAXIWAYS AND INTERFACES viii Hot Spots 77 DATE: TYPE: Rule 81 and AD AC N# 1 2006 Good practice – ICAO Doc 9774 Paragraph 4.3 No evidence of an Emergency Committee Meeting 1 CAR, Section 4, Series X, Part IV, 8 e) No Hot Spot Chart 1 Inspectors Handbook March / 2011 DOCUMENTS REVIEWED In the DGCA Office At the Airport 3. The Aerodrome Manual 4. zzz 3. xxx 4. yyy AIRPORT STAFF SPOKEN TO OR INTERVIEWED, WITH JOB TITLES, By telephone during office preparation or at the pre and post briefs 3. XXX 4. YYY During the on-site inspection/audit 3. WWWW 4. ZZZZ POST INSPECTION REPORT AND ACTION PLAN FINDING Inspectio n checklist referenc e & Level of Finding A.4. i Brief Description AGREED ACTION BY THE LICENSEE/APPLICANT No Meeting of the Emergency Committee 78 To re-establish the Emergency Committee, set a meeting, agree an AGREED DATE TO BE COMPLET ED 1 month’s time PERSON RESPONSIBLE FOR COMPLETING THE ACTION COO (name) Inspectors Handbook action plan (to be monitored), and advise DGCA in the next month. C. viii No Hot Spot Chart March / 2011 (specify date) To develop and promulgate the Hot Spot 2 Month’s chart within the next two months time COO (name) (specify date) Other comments by DGCA inspection team: Nil SIGNATURE OF AIRPORT ACCOUNTABLE EXECUTIVE SIGNATURE OF INSPECTION TEAM LEADER: OR PERSON TO SIGN OF BEHALF OF TTTTTTTT (ACCOUNTABLE EXECUTIVE STILL RETAINS THE ACCOUNTABILITY): WWWWWW 79 Inspectors Handbook 12/10/2015 Appendix 6 Minimal areas to be checked during a complete cycle of initial to renewal inspections For all areas the following: Confirmation of full compliance with the CARs, including their characteristics and location, as well as application; this includes frangibility requirements where applicable. For any area of non-compliance to be acceptable to the DGCA, satisfaction that adequate safety-risk control measures are in place. This will require an assessments of the risks to be undertaken by the applicant/licensee before acceptance by the DGCA. This confirmation and satisfaction can be achieved by a mixture of physical inspection, i.e. measuring, counting and observing, and audit style inspection. In addition to the above the minimum scope and depth for an inspection, either by physical or audit style inspection, including observation of day-to-day operations (of SOPs for example), will be as listed below. The areas match those in the inspection checklist. Aerodrome management systems, manuals and procedures as part of the Aerodrome Manual; An accepted aerodrome manual provides basis for the suitability of the aerodrome for the aircraft operations initially and for on-going surveillance of aerodromes and aerodrome operators by the Aerodrome Inspectors. A checklist has been developed and provided in Appendix 11 for acceptance of a submitted aerodrome manual. Parts of the Aerodrome Manual assessment would be done by the inspector during the visit to the aerodrome. The Director General has authority to accept, reject or require modification to the submitted aerodrome manual The following would be expected content: Aerodrome information and data: 80 Evidence of an implemented quality management system. Data defined and presented in the appropriate format, including that required by the AIP. Processes/procedures for: validating data as being correct and meeting the accuracy/integrity requirements; coordination of data with ATM and AIS; Inspectors Handbook March 2011 data transmission; and modification of published data, for example following construction works. SOPs, including charts and plans: Access to movement area: An up-to-date plan clearly showing all the access points to the movement area. A procedure describing the access checks. A procedure describing the fence checks if required. Inspection of movement area: Coordination with ATM services for the inspections of the movement area. Description of the scope and periodicity of the inspections, and the reporting, transmission and filing. Actions to be taken and their monitoring. Assessing the state of the runway, i.e. flooded, water patches, wet or contaminated, and describing who orders the measures, who does them and how, and how the ATM services are informed of the results. Maintenance of the movement area: A procedure for measuring periodically the runway friction characteristics and for assessing their adequacy and any action required. A maintenance schedule, including the measures of the runway friction characteristics, the monitoring of the pavements, visual aids, drainage systems. Snow and ice control, and other meteorological hazardous conditions: 81 A snow and ice control plan, including the means and procedures used as well as the responsibilities and criteria for closing and reopening the runway. Coordination for snow and ice removal between the aerodrome operator and the ATM services. Plans to deal with other meteorological hazardous situations that may occur on the aerodrome, such as strong winds. Procedures describing the actions that have to be taken, and defining the responsibilities and criteria for closing and reopening the runway. Coordination with the weather services in order to be advised of any significant weather phenomenon. Inspectors Handbook March 2011 Visual aids and aerodrome electrical systems: maintenance of the visual aids and the electrical systems, describing: Routine and emergency tasks, including power supply maintenance. inspection frequency. Reporting, transmission and the filing of the reports. Monitoring of the subsequent actions. Coordination with the ATM services on the maintenance of visual aids. Where the aerodrome licensee has contracted out this maintenance, how the licensee ensures that the contracted organisation undertakes their tasks as contracted, and meets the licensee’s safety requirements. Safety during construction/W.I.P: Describing: notification to the different stakeholders; the management of risks; safety monitoring; coordination and interfacing with ATM services and other stakeholders and contractors, including the enforcement of safety measures during the works; and the reopening of facilities, if applicable. Obstacles control: The production of appropriate obstacle charts. Obstacle monitoring, describing the checks, their frequency, filing and follow-ups. Survey updating, data revision, quality checking and promulgation. Low visibility operations: 82 For coordination between the aerodrome operator and the ATM services, including awareness on LVP status, and on deterioration of visual aids status. To describe the actions to be taken when LVP are in process, including vehicle control, visual range measurement and the protection of navigation aids. Actions to take in the event of failure or infringement of an element in the LVP system requirement. Inspectors Handbook March 2011 Coordination between ATM and airport operations: 83 During LVPs, including awareness on LVP status, and on deterioration of visual aids status. For the inspections of the movement area; Measurement of runway friction characteristics describing who orders the measures, who does them and how, and how ATM services are informed of the results. During the maintenance of visual aids. During construction activity that could affect aircraft operations. During apron operations and management. During wildlife management activity. During grass cutting and other activity within the runway strip. Handling of aircraft operational data. For any change of RFF service provision. Inspectors Handbook March 2011 Apron management, including safety management: For coordination with the ATM services. Ensuring that stands are used by suitable aircraft. For ensuring clean, FOD free and appropriately marked and lit stands. For the collection of the FOD bins and appropriate disposal of the contents. Coordination with other parties accessing the apron such as fuelling companies, de-icing companies and other ground handling companies. For adherence to apron safety rules and procedures, including those for over and under-wing operations, as well as the arrival and departure of aircraft. Airside vehicle control: For formal and adequate driver training including continuous and specialist training, and awareness education. To ensure that: vehicles on the movement area are adequately maintained and equipped; all drivers have undertaken the formal training plan; vehicle operations are adequately monitored. Procedures associated with an AOCC: Real time display updates of stands, with associated limitations and any restrictions that apply. Allocation of stands, in coordination with ATC and aircraft operator. Monitoring and reporting of non-adherence to Apron SOPs or any occurrence that has the potential to cause harm to people or damage to aircraft. Handling of abnormal situations. For validating display information when it is suspected there is an error or fault. DOAS to integrate into the checklist and audit question list. Wildlife hazard management: 84 Describing the actions taken for discouraging the presence of wildlife, who is in charge of those actions and their required competence requirements. How and when these actions are carried out, including the reporting and filing of these actions. To record and analyse the incidents involving animals. To collect the animals’ remains and take follow-up action. Inspectors Handbook 85 March 2011 To monitor corrective actions. To report incidents involving animals, as required. For coordination with the ATM services during wildlife management activity. Inspectors Handbook March 2011 Disabled aircraft Removal: Disabled aircraft plan describing the tasks of the aerodrome operator and the means available – or that can be made available. Handling of hazardous materials: Describing the method to be followed for delivery, storage, dispensing and handling of hazardous materials. The details of the special areas for the storage of hazardous materials (and special approvals). For assurances about aircraft fuel quality. Protection of navigational aids: Describing the arrangements for ground maintenance in the vicinity of these facilities, including the grass mowing criteria and the coordination with ATM services. Measures to prevent the non-intentional entrance into the protected area associated with the facilities. Reporting of occurrences and data analysis and usage: Reporting of occurrences, in a standard format. On ward transmission to the appropriate part of the organisation for action. Evaluation of and action on the report. Analysis. follow-up action, including ensuring that the reportee is advised of the analysis outcome, e.g. technical/corrective action to be taken. For ensuring confidentiality. Promulgating safety-critical information, including that for the AIP, such as “Hot Spots” and Notams: For the collection and evaluation of data and other source material, in order to identify “Hot Spots”. For the production and promulgation of the “Hot Spot” chart. SMS Manual: 86 That the description of the aerodrome (could be a summary in the SMS Manual) is comprehensive and matches the facility, its interfaces, environment, and intended operational objectives. Evidence of a gap analysis and SMS planning. A Safety Policy reflecting the organization’s commitments regarding safety, signed off by the “Accountable Executive Inspectors Handbook March 2011 The operator’s structure to show an “Accountable Executive” with the authorities and decision making powers required in the CARs, as well as the safety manager in a position independent from any operational line task regarding aerodrome safety. Definition of responsibilities and accountabilities of appropriate members of staff regarding safety as well as the reporting lines Criteria for assessing the operator’s SMS structure should be tailored to the size of the operator and complexity of the operation. Evidence of the documentation of SMS, including an implementation plan, with a record of achievement against that plan, and inputs and outputs of the SMS processes. Process to identify and analyse hazards to the safe operations of aircraft, to put in place suitable mitigating measures to avoid or reduce levels of safety risk, and to assess risks against company risk acceptability levels. A continually reviewed hazard log. An occurrence reporting process, and supporting educational facilities to encourage the reporting of occurrences by staff, users and contractors. Processes to analyse occurrences, and subsequent action taken, including dissemination, whilst giving confidence about identities of reportees. Safety performance monitoring and measurement. The existence of processes to set, record and monitor safety performance metrics, and take corrective action in the event that performance is not meeting the targets, and as part of an objective to improve the SMS and safety performance. Process for the management of change. An internal safety monitoring and auditing programme, including training programme for those involved. A formal training programme, with effectiveness measures, and follow-up actions. A process for promoting and communicating safety-related information, including reasons for specific safety interventions. AEP: An up-to-date aerodrome emergency plan, describing: its purpose, scope and tasks; the type and frequency of drills and exercises; the involvement of other agencies and rescue services; and procedures, including: communications and coordination between the stakeholders and participants/agencies; that for moving from normal operation to abnormal operations and back to normal operations. Evidence of regular exercises in relation to that plan. 87 Inspectors Handbook March 2011 Communication plan, involving all of. Safety Committees and Apron and Runway Safety Teams: Appropriate Terms of Reference and stated functions. Appropriate Committee/Safety Team membership. Schedule of meetings and evidence that meetings happen. Availability and distribution of meeting minutes. Evidence of actions being agreed and followed up with stated deadlines and responsible person. Runways and environs: The physical characteristics of the runway, shoulders, strips and RESAs must reflect the aerodrome reference code, determined by the characteristics of the aircraft being accepted by the aerodrome. The surface condition of the runway must meet the operational needs of the aircraft it serves, including runway friction requirements. The runway declared distances must be capable of being demonstrably accurate by validated survey data and evidence of confirmatory measurement by the applicant/licensee. Sampling of distances should also be undertaken during a physical inspection. Taxiways and interface areas: The physical characteristics must reflect the aerodrome reference code, determined by the characteristics of the aircraft being accepted by the aerodrome. As well as the basic taxiways, this includes: shoulders; strips; slopes; RETs; curves radii; and holding bays and holding positions, including road holding positions; Apron areas: 88 Adequate illumination that is fit for purpose, but does not create a distraction for pilots or Air Traffic Controllers. Sufficient equipment parking areas for the amount of apron equipment. Clear markings. Evidence of the stands being used by the type of aircraft for which the stand and its clearances are designed. Inspectors Handbook March 2011 Fuel shut off switches at the Head of stands if there is a fuel hydrant system. A clean and FOD/litter-free apron surface. Baggage trolleys having a means of securing bags during transit on and around the apron. Clear exit routes for fuel bowsers. Visual navigation aids (other than SMGCS): Overall appearance of the runway lighting as seen from the ATC Control tower if possible, if not from the most appropriate positions on the runway and undershoot/overshoot areas (taking account of potential hazards to inspectors). There should be a system for assessing/measuring light output and the procedures for corrective action. Are there policies on action to be taken in the event of consecutive lights outages that could be more significant than single light outages? PAPI maintenance; an impression of the rigour of the maintenance level can be ascertained form a general visual assessment of the PAPI units, their mountings and the surrounding area s, and by using the “PAPI” dance. Ask about the PAPI checks and, if necessary ask for a demonstration of how a ground check is carried out. SMGCS: The Licensee should be aware of the significance of traffic density, visibility condition and airport complexity, in relation to the level of SMGC that should be included in an overall system. The system provided should reflect the elements listed in ICAO guidance – see Doc 9476, SMGCS Manual, Table 2-2 and 2-3, and Doc 9830, Advanced SMGCS Appendix A. This includes airport operational regulations, procedures and document revision, as well as equipment and other “hardware” provision. The required working conditions of the different lighting systems and power supply must be specified in relation to the different types of approaches as well as the operating minima. The SMGCS lighting of closed areas must not be illuminated, nor must ground markings lead into the closed areas. Obstacle limitation surfaces: 89 Any obstacles that do penetrate the OLS have been the subject of the necessary risk management, are marked, lit, marked on appropriate charts, and are the subject of any operational restrictions, as appropriate. Obstacle free zone surfaces to be defined in compliance with the regulation when Inspectors Handbook March 2011 required, with no object infringements. Objects on the areas near the runway or the taxiways to be recorded and to meet the requirements (Runway strips, clearway, stop way, runway end safety area, taxiway strips, radio altimeter operating area, pre-threshold area). Rescue and fire-fighting services: A process/procedure that ensures the level of RFF service provision matches the level and type of air traffic. That the numbers of rescue and fire fighting personnel on the operational run are available in times consistent with the response time requirements. That the level of qualification of the fire-fighters on each watch is consistent with the tasks expected of them. That there is a formal and recorded training programme for all operational staff. That there are SOPs with the necessary scope for the RFF service declared. The rescue and fire fighting service must be provided with an up-to-date map of its response area, including the access roads and showing the positions of the RVPs and crash gates. As well as meeting the response times there must be evidence of this being tested on a regular basis in different operational and environmental conditions by all those personnel that have driving responsibilities, and in a ”fully operationally- ready state”. The communication and alerting systems between the fire station, the control tower and the rescue and fire fighting vehicles must also be tested and revised where appropriate. The rescue and fire fighting service must have a procedure describing the maintenance of the rescue and fire-fighting vehicles and its monitoring and recording. Other operational areas: Fencing or other secure means of preventing unauthorised entry to the airside area, including wildlife, such as dogs. Wind direction indicator s provided in operationally effective locations and effectively illuminated at an aerodrome intended for use at night; Wildlife management: 90 An adequate evaluation of the wildlife hazard. Management of food/putrescable waste. Inspectors Handbook March 2011 Existence of monitored actions to be subsequently taken to discourage wildlife and their monitoring. Provision of adequate trained, motivated and experienced manpower as well as equipment. Boundary security, including around any water courses and channels/ducts. Aerodrome maintenance: The programme for visual navigation aids and the SMGCS equipment, and actions that are taken when faults are found, particularly if those faults could compromise the visual navigation aids or SMGCS appropriate to the operating conditions at the time. Systems for real-time monitoring and feed-back of service provision systems that are operationally critical, including communication systems. General and pavement maintenance systems – observation of an element of such maintenance should be included during the 2 year cycle; periods of temporary runway closure for painting or other maintenance work are particularly useful for a mixture of physical inspection and audit. Electrical power services: Be properly approved/certified. Availability of adequate primary power supply. The switch-over time adequately monitored and any shortfall followed up. The feedback system for the status of the ground aids when required. Other areas of ATM, as agreed between DOAS and the ATM Directorate, so as to ensure the interfaces between the ATM services and the aerodrome operator are sufficiently coordinated. Organizational competence: The process for the License uses to determine organisational competence, and for follow-up to findings from that process. ATS Interface areas: 91 Coordination between ATC and the airport: Military aircraft and other non-scheduled movements. During Work-in Progress. For abnormal operations and during AEP exercises. Declaring and monitoring during Low Visibility Operations. When airside system demand exceeds supply. Promulgation of safety-critical data. CNS/SMGCS equipment status display. Inspectors Handbook March 2011 Assessment of Obstacle Clearance Surfcaes on a periodic basis (in addition to professional surveys). 92 Inspectors Handbook March 2011 Appendix 7 Qualification, Experience, Skills, and Attributes profile for technical staff in DOAS, including those for inspector duties Technical backgrounds may vary, but all individuals must possess a skill-set covering the following areas and, ideally the collective experience should cover all technical disciplines. The degree to which each staff member is expected to meet the expectations will be dependent on their role in DOAS: Communication. Technical and safety professional competence in the areas regulated. Interviewing techniques. Auditing techniques. The principles of project management. Airport Management systems. Drafting in clear concise and unambiguous style regulatory documents, including inspection and other reports. Competence to evaluate aerodrome infrastructure project and licensing application documents, as submitted by applicants and licensees. Competence to explain/justify, at the pre and post audit briefs, the line of enquiry. Competence to extract information/facts from a reluctant interviewee. Competence to record findings (partly as subsequent evidence). Use of probing/open questions rather than just tick boxes, including “What If” questions, and those that go beyond just checking compliance of hardware, infrastructure and facilities. And personal attributes: 93 Knowledgeable, authoritative and confident. Willing to look outside own technical discipline, in order to cover the interface areas. Analytical. Regulates in a transparent and consistent manner without fear or favour Objective. Polite and patient. Fair and operates with integrity. Team player, able to work on own initiative within the team. Able to take on the role of long-stop or mentor when appropriate. Applies regulatory resolve when appropriate – firmness without arrogance. Inspectors Handbook March 2011 Specific Qualifications and experience: 1. Qualifications A professional level qualification in one of the technical disciplines employed by airport service providers or their primary users: a. Engineering in an aviation setting – civil, electrical, air traffic, or mechanical; b. air traffic management; c. airport operations; d. aircraft operations; e. rescue and fire-fighting f. safety and quality management in an aviation setting; or g. project management in an aviation setting. In the absence of an appropriate qualification being available to obtain, such as airport operations then an appropriate higher level and scope of experience can be accepted as an alternative. 2. Experience a. On entry - 7 years experience, preferably in at least 1 operational position and showing a progressive increase in operational responsibilities and accountabilities. Where an increased level of experience is being considered in lieu of a professional qualification, the minimum should be 10 years, including a middle level post in an operational position and preferably one that has included inspection/auditing/safety performance monitoring. b. On internal transfer - 10 years experience, preferably in at least 1 operational position and showing a progressive increase in responsibilities and accountabilities, including inspection/auditing/safety performance monitoring. Where an increased level of experience is being considered in lieu of a professional qualification, the minimum should be 15 years, including a senior operational position. 94 Inspectors Handbook March 2011 Appendix 8 DOAS technical staff training syllabus, including Aerodrome Inspectors DOAS technical staff must be trained both initially recurrently for their specified role in DOAS. That includes the lead inspector role, as well as for any required specialisation, all appropriate to the specific operating environment and to facilitate/produce a balanced multi-disciplined safety-oversight team. Initial training must appropriate include On-the -Job Training (OJT) with appropriate supervision and, for inspectors an observed and assessed inspection completed before being cleared to operate without supervision. Assessment must be performance oriented with a minimum performance expectation. OJT will complement the theoretical training and offer opportunities to reinforce that training. Once cleared to operate without supervision a staff member must be thoroughly briefed on the issues at the airports with which he will be involved. All technical staff must also be trained in the process and procedures used to coordinate with other elements of the DGCA and agencies within the State structure, particularly at the interface areas. The following syllabus content list is arranged in numbered stand-alone modules, each of which should have associated learning outcomes; these must be developed by DOAS. These modules are then specified, as appropriate, for the induction, initial, recurrent, team leader and specialised training courses. It should be noted that for all the modules the desired level of knowledge of and familiarity with the regulatory and guidance documents needs to be built into the module content and delivery: Modules: 1. The DGCA, the legislative Framework, the aviation system and DOAS processes and procedures Part 1 – DGCA level Legislative framework of the basic aviation law and enabling legislation/guidance, including the relationship to ICAO requirements6: a. b. c. d. Responsibilities, accountabilities and authorities. Organisational structure. Core values/vision. Safety policies and objectives, including the State Safety Programme (in outline). e. Processes and procedures. f. Expectations of its staff. 6 If the inspector under training is not familiar with ICAO then an outline of ICAO and its functions must be included. 95 Inspectors Handbook March 2011 Part 2 - Similar content to Part 1, but at Directorate (DOAS) level, including: a. The areas of interface with other parts of the aviation system. b. Differences in issues between the aerodrome area and other functional areas in the aviation system, for example many, if not most, of the staff regulated within an aerodrome organisation are not licensed in the same way as pilots, engineers or air traffic controllers. c. Specific interpretations/adaptations of DGCA policies/procedures for DOAS application, taking account of a. above and other considerations, for example, most risk assessments in the aerodrome sphere will be qualitatively, not quantitatively, based. Part 3 –The DOAS Procedures Manual; to include: a. Record keeping and administration. b. Expected behaviour and regulatory approach of inspectors, this will be covered in greater detail in safety oversight inspections/audit protocols. c. Coordination with other elements of the DGCA and agencies within the State structure. 2. The aerodrome related CARs (Part 4, Series B) in more, but nor excessive, detail. Essentially following the Chapters of Annex 14 as the CARs are a replication of A14, but making the point that the CAR is more demanding as some A14 Recommended Practices are CAR Standards. When covering the design and operational principles, including the infrastructure and service areas covered by the national regulations, include/bring in areas such as: a. Serviceability criteria for lighting and electrical power – lighting outputs and switch over times etc. b. Pavement and aircraft pavement classifications. c. Basic aircraft and ATC operational requirements, i.e. the operational requirement/functional specifications (in broad terms) behind the CAR requirements. 3. The first of the modules going into more detail on the CAR areas - Safety management systems (service provider) and State Safety Plan (Regulator), particularly in relation to the DOAS function. Include: a. existing knowledge of the areas of greatest safety concern at Indian airports; b. risk assessment evaluation and safety performance expectation (of the service providers) aspects and, for the recurrent training, a 96 Inspectors Handbook March 2011 different risk assessment evaluation case-study from that used in the initial training. 4. The Aerodrome Manual. 5. Aeronautical data in greater detail: a. Aerodrome data, including the “why” of the accuracy integrity requirements; include the need for QMS. Refer back to the Aerodrome Manual as so much of it is about data. Cover the relationship with data in the AIP. b. Accident, incident and occurrence data and the need and use of a database. 6. Regulatory Mechanisms, Part 1- Aerodrome certification, its purpose and process. Refer back to the legislation and cover the associated documentation required by the CARs, including: a. The Aerodrome Manual; in outline, but taking the opportunity to highlight aspects such as the safety performance criteria (of an SMS – part of the AM) and its relationship with the Acceptable Level of Safety (ALoS) of the SSP). b. Compliance statement report. c. Safety Assurance Reports/Documentation, as appropriate for airport infrastructure projects and major maintenance programmes. d. Exemption applications. 7. Regulatory Mechanisms, Part 2 - Safety oversight, aerodrome surveillance inspection/auditing, start with the difference between inspection and audit. As a minimum the scope should include: a. Conduct of inspections – the protocols, including: i. Pre, on-task and post inspection actions, including office preparation, explaining the time requirements given for inspections and the techniques for auditing documents – gap analysis etc. ii. Expected behaviour and approach; language and terminology; try to encourage as much standardisation as possible, but if an airport uses different terminology, such as safety case then do not be put off – ask if it meets requirements, is effective and understood by all that that need to use/be aware of it. iii. Hands on training on the equipment used by inspectors during an inspection. b. As part of the inspection of a Surface Movement Guidance System (SMGCS) cover ICAO Doc 9476 and 9830 criteria, as appropriate. 97 Inspectors Handbook March 2011 c. How to conduct a night inspection; consider a simulated night inspection at Delhi, but also include facilities and systems for: i. Visual Operations. ii. Operations not needing Low Visibility Procedures (LVPs). iii. Operations using LVPs. d. Guidance on audit questions and how to judge if the answers are reasonable and satisfactory. Use different models, from website material. Consider questions addressing service provision equivalents of the ICAO Critical Elements (CE) in areas such as training and resource provision. Cover the concept of open questions with scope to probe deeper and wider, depending on answer, such as: i. The “How do you do….? How do you know if it is effective?” type of questions? ii. The “What do you do if it is shown to be ineffective?” type of questions. iii. The “What if” questions. iv. The “Please show me” questions. 8. Regulatory Mechanisms, Part 3 – Enforcement. 9. Wildlife management. 10. The Aerodrome Emergency Plan and Rescue and Fire-Fighting (RFF) training; to include: a. types of A/C emergencies; b. aircraft refueling operations and hazardous materials safety training, including fuel farm operations. For team leaders or nominated specialists in RFF, professional hands on training should be provided at the appropriate fire-officer level, with command and control aspects. 11. Apron management. 12. Movement area maintenance, ensuring that all areas of the runways and their environs all covered, bearing in mind the potential for incursion, excursion and FOD damage outcomes. 13. Low-visibility operations training, bringing together the relevant elements of the previous modules. 14. Runway safety training, bringing together the relevant elements of the previous modules. 98 Inspectors Handbook March 2011 15. Bad weather operations, in particular the following: a. fog; b. monsoon conditions; c. snow, slush and ice. 16. Accident investigation procedures. 17. The following list is recommended as determined necessary and/or applicable. Such training would normally be expected to be acquired over an inspector’s career, as part of recurrent/development training: a. A review of activities within the aviation authority, such as audit findings and trends, accident/incident data, or any other historical data that may merit review. b. A review of the work-plan or goals for future activities within the DGCA. c. A review, or refresher, of important topics d. Presentations by other aviation authority offices, other government agencies, or industry on topics of interest. e. Presentation of other subjects as requested through the surveying of needs and interests of DGCA aerodrome Inspectors. There are also specific specialist courses that are necessary for some DOAS roles, such as: a. Lead Auditor’s course. b. Project evaluation and management for DOAS “policy” work such as: i. drafting regulations, guidance and DOAS documents and procedures; and ii. evaluating documents submitted by applicants and licensees for licensing and approval of aerodrome infrastructure projects. c. Safety Management System course. d. Quality Management System course 99 Inspectors Handbook March 2011 Course duration and format and other considerations: 1. The format and duration for the courses will be dictated by the scope of the content. However, for the inspection role, the initial course after basic DGCA/DOAS induction should be a minimum of 8 weeks. That should include OJT, participating at an increasing level of involvement, in at least 3 inspections plus an assessed inspection before being cleared to operate without supervision. All courses should include a pass/fail written and oral examination. 2. It should be borne in mind the reaction from those regulated if they do not have confidence in the DGCA staff that conduct safety oversight at their airports. Therefore, the assessed inspection must be performance oriented with a minimum performance expectation. If that expectation is not met then additional training should be undertaken until DOAS is satisfied or termination/transfer procedures are to be considered. 3. During all of the training sessions employ best teaching/training practice using recognized ways of effective training such as: a. using only suitably qualified and experienced trainers; b. the use of suitable audio-visual material; c. “guest” experts from specific disciplines to supplement DGCA trainers; d. workshops and case studies; as well as e. existing material that has been tested and tried, for example the ICAO SMS/SSP course case studies/exercises. 100 Inspectors Handbook March 2011 Appendix 9 Types of Training Courses – module numbers refer to the numbering in Appendix 8 Induction - Module 1 The DGCA, the legislative Framework, aviation system interfaces and DOAS processes and procedures. Part 1 – At the DGCA level Legislative framework of the basic aviation law and enabling legislation/guidance, including its relationship to ICAO requirements7: a. Responsibilities, accountabilities, and the scope of authority and decision powers. b. Organisational structure. c. Core values/vision. d. Safety policies and objectives, including the State Safety Programme (in outline). e. Processes and procedures. f. Expectations of its staff. Part 2 - Similar content to Part 1, but at Directorate (DOAS) level, including: a. The areas of interface with other parts of the aviation system. b. Differences in issues between the aerodrome area and other functional areas in the aviation system, for example many, if not most, of the staff regulated within an aerodrome organisation are not licensed in the same way as pilots, engineers or air traffic controllers. c. Specific interpretations/adaptations of DGCA policies/procedures for DOAS application, taking account of a. above and other considerations, for example, most risk assessments in the aerodrome sphere will be qualitatively, not quantitatively, based. Part 3 – The DOAS Procedures Manual; to include: a. Record keeping and administration. b. Expected behaviour and regulatory approach of inspectors, this will be covered in greater detail in safety oversight inspections/audit protocols. c. Coordination with other elements of the DGCA (CAA) and agencies within the State structure. 7 If the inspector under training is not familiar with ICAO then an outline of ICAO and its functions must be included. 101 Inspectors Handbook March 2011 Initial – Modules 2 to 15 2. The aerodrome related CARs (Part 4, Series B) in more, but nor excessive, detail. Essentially following the Chapters of Annex 14 as the CARs are a replication of A14, but making the point that the CAR is more demanding as some A14 Recommended Practices are CAR Standards. When covering the design and operational principles, including the infra-structure and service areas covered by the national regulations, include/bring in areas such as: a. Serviceability criteria for lighting and electrical power – lighting outputs and switch over times etc. b. Pavement and aircraft pavement classifications. c. Basic aircraft and ATC operational requirements, i.e. the operational requirement/functional specifications (in broad terms) behind the CAR requirements. 3. The first of the modules going into more detail on the CAR areas - Safety management systems (service provider) and State Safety Plan (Regulator), particularly in relation to the DOAS function. Include: a. existing knowledge of the areas of greatest safety concern at Indian airports; b. risk assessment evaluation and safety performance expectation (of the service providers) aspects and, for the recurrent training, a different risk assessment evaluation case-study from that used in the initial training. 4. The Aerodrome Manual. 5. Aeronautical data in greater detail: a. Aerodrome data, including the “why” of the accuracy integrity requirements; include the need for QMS. Refer back to the Aerodrome Manual as so much of it is about data. Cover the relationship with data in the AIP. b. Accident, incident and occurrence data and the need and use of a database. 6. Regulatory Mechanisms, Part 1- Aerodrome certification, its purpose and process. Refer back to the legislation and cover the associated documentation required by the CARs, including: a. The Aerodrome Manual; in outline, but taking the opportunity to highlight aspects such as the safety performance criteria (of an 102 Inspectors Handbook March 2011 SMS – part of the AM) and its relationship with the Acceptable Level of Safety (ALoS) of the SSP). b. Compliance statement report. c. Safety Assurance Report, as appropriate for evaluating airport infrastructure projects and major maintenance programmes. d. Exemption applications. 7. Regulatory Mechanisms, Part 2 - Safety oversight, aerodrome surveillance inspection/auditing, start with the difference between inspection and audit. As a minimum the scope should include: a. Conduct of inspections – the protocols, including: i. Pre, on-task and post inspection actions, including office preparation, explaining the time requirements given for inspections and the techniques for auditing documents – gap analysis etc. ii. Expected behaviour and approach; language and terminology; try to encourage as much standardisation as possible, but if an airport uses different terminology, such as safety case then do not be put off – ask if it meets requirements, is effective and understood by all that that need to use/be aware of it. iii. Hands on training on the equipment used by inspectors during an inspection. b. As part of the inspection of a Surface Movement Guidance System (SMGCS) cover ICAO Doc 9476 and Doc 9830 criteria, as appropriate. c. How to conduct a night inspection; consider a simulated night inspection at Delhi, but also include facilities and systems for: i. Visual Operations. ii. Operations not needing Low Visibility Procedures (LVPs). iii. Operations using LVPs. d. Guidance on audit questions and how to judge if the answers are reasonable and satisfactory. Use different models, from website material. Consider questions addressing service provision equivalents of the ICAO Critical Elements (CE) in areas such as training and resource provision. Cover the concept of open questions with scope to probe deeper and wider, depending on answer, such as: i. The “How do you do….? How do you know if it is effective?” type of questions? ii. The “What do you do if it is shown to be ineffective?” type of questions. iii. The “What if” questions. iv. The “Please show me” questions. 103 Inspectors Handbook March 2011 8. Regulatory Mechanisms, Part 3 – Enforcement 9. Wildlife management. 10. The Aerodrome Emergency Plan and basic theoretical and practical Rescue and Fire-Fighting (RFF) training. To include: a. types of A/C emergencies; b. aircraft refueling operations and hazardous materials safety training, including fuel farm operations. 11. Apron management. 12. Movement area maintenance, ensuring that all areas of the runways and their environs all covered, bearing in mind the potential for incursion, excursion and FOD damage outcomes. 13. Low-visibility operations training, bringing together the relevant elements of the previous modules, particularly SMGCS and coordination with other DGCA Directorates. 14. Runway safety training, bringing together the relevant elements of the previous modules. 15. Bad weather operations, in particular the following: a. fog; b. monsoon conditions; c. snow, slush and ice (to the degree necessary). Recurrent -Module 17 1. A review of activities within the aviation authority, such as audit findings and trends, accident/incident data, or any other historical data that may merit review. 2. A review of the work-plan or goals for future activities within the DGCA. 3. A review, or refresher, of important topics, reflecting changes that may have occurred in the CARs, for example. 4. Presentations by other DGCA offices, other government agencies, or industry on topics of interest. 5. Presentation of other subjects as requested through the surveying of needs and interests of DGCA aerodrome Inspectors. 104 Inspectors Handbook March 2011 Team Leader 1. Module 16 - Accident investigation procedures. 2. Lead auditor course, preferably internationally accredited 3. Appropriate management training, if necessary. 4. RFF professional hands on training should be provided at the appropriate fire- officer level, with command and control aspects. Other Training for nominated DOAS specialists, if there is a regulatory or safety oversight requirement 1. If there is no DGCA support resource that DOAS can call on in the following areas: a. Quality Management Systems. b. Project Management for airport development evaluation. 2. The principles of air navigation procedure design (this is a very specialist area and DOAS would need to define the task for which it needs even a superficial understanding of this area) 3. An advanced airport operations course from an international airport group, with as much airside time as possible. 4. Surveying techniques in the airport setting. 5. Professional hands on RFF training; as a minimum junior fire officer level, with command and control aspects. 6. Appropriate management training on promotion, if necessary. 105 Inspectors Handbook March 2011 Appendix 10 Inspection Notification Letter – one month in advance (but see item 1 below) To: The Applicant or equivalent for new site, or Accountable Executive for a previously licensed facility/licensee Subject: Site inspection/initial inspection/renewal inspection aerodrome inspection/surveillance Dear Sir This is to inform you that The Directorate of Aerodrome Standards of the DGCA will be undertaking a safety regulatory inspection of your airport, as required by the Rules/CARs of India, during the period XXXX. The team, comprising ZZZZZ and led by VVVV will arrive for the pre-inspection brief on MMMM, and the scheduled day of departure will be NNNNN. The format of the inspection will be confirmed at the pre-brief, but will be along the following lines: The letter should continue, indicating: 1. Document audit – request additional documentation that should be sent to DOAS before the inspection, and/or to be made available from the beginning of the inspection for on-site verification, including training and other records (raises the Q of how far in advance the letter should be sent). This list should include any documents that are required to be made available before an inspection – refer to the proposed revisions to Series F, and the inspection protocols. 2. Physical inspection and audit: a. The intended areas to be visited and indicative (cannot be too specific) timings for the inspection schedule, with the caveat that depending on inspection observations other areas may be included and some of the planned areas dropped. Take particular care to highlight any area that may require time to arrange/additional passes etc. b. System elements that the inspector may require to be demonstrated. 3. Meetings - the post holders / functional area managers / supervisors / operatives that the inspector would like to meet. This includes those that the DGCA expect to be at the pre-inspection and post inspection briefings, including the Accountable Executive. 106 Inspectors Handbook March 2011 4. Facilities required – office, latest airport organisational structure with post-title, names of incumbents and telephone numbers, telephones, photocopying and printing. 5. The form of the de-briefing, the post-inspection report and expectations for a corrective action plan, if required, with milestone dates and the naming of the post-holder/s responsible for the action, to be signed off by the applicant/licensee and the DGCA. Should you have any queries please contact the DOAS at any of the following contacts: Director of Operations: ( Aero-Stds) 011-24653883; 011-24622500 (410) Asstt. Director of Operations (Aero-Stds) 011-24653883; 011-24622500 (380) 107 Inspectors Handbook 12/10/2015 Appendix 11 GUIDELINES FOR DOAS STAFF FOR ASSESSING THE AERODROME MANUAL. GUIDELINES 1. Under rule 81 of Aircraft rules 1937 a licensed aerodrome operator is required to prepare and maintain an Aerodrome Manual. The detailed guidelines on development and maintenance of Aerodrome Manual are available on AD AC 1 of 2006. 2. An Aerodrome Manual Checklist should be used to determine whether the applicant’s Aerodrome Manual complies with the requirements of the Rule 81 therefore Aerodrome Manual Checklist has been prepared based on contents of ADAC 1 of 2006. 3. Inspecting officer shall record YES if the element is complying with the requirement and NO if it is not complying with the requirement, comments if any, should be recorded in the space provided below the specific section. If the element is not applicable to the concerned aerodrome, N/A should be used. 4. The recommendations for acceptance of Aerodrome manual shall be recorded at the end of the Checklist. In case the aerodrome Manual is not meeting the requirement for acceptance by this office, all the deficiencies / comments should be notified to Aerodrome Operator for carrying out recommended amendments so as to make the Manual acceptable to DGCA. 5. The letter of acceptance of Aerodrome Manual shall also include conditions on “notification of amendment and changes to the Aerodrome Manual” as stated in section G of ADAC 1of 2006. 108 Inspectors Handbook 12/10/2015 AERODROME MANUAL CHECKLIST Aerodrome Name: Date: Section of Aerodrome Manual Status of Compliance Introduction Month and Year of Issue Signed by Accountable Executive. Preface/Objective/Policy etc. Record of Amendments Table of Contents Amendment procedure Document Control Process and Distribution list Glossary of Terms Comments Yes No N/A Part 1 General Purpose & Scope of the Aerodrome Manual Legal requirements Condition for use of the Aerodrome System of recording aircraft movement. Aeronautical Information and Promulgation Procedures Obligation of the Aerodrome Operator Comments: Yes No N/A Part 2 Particulars of the Aerodrome Site General Description of Aerodrome Aerodrome Plan/Facilities/WDI etc. Boundary Plan Location Plan ( City, Town ) Yes No N/A 109 Inspectors Handbook 12/10/2015 Location of Facilities/ Equipment Outside Aerodrome Particulars of the Title of Aerodrome Site Comments: Part 3 Particulars of the Aerodrome Required AIS General Information Aerodrome name, Aerodrome Location Aerodrome Reference point (WGS-84) Aerodrome Elevation/ Undulations Runaway elevations, Low points, touchdown points Aerodrome Reference Temperature Aerodrome Beacon List of Exemption Granted. Name, Address and Telephone Nos. of Aerodrome Operator. Comment: Aerodrome Dimensions & Related Information Runways lengths, surface type and Other Details Runway Strips, Runway End Safety Areas, Stopways Taxiways widths, surface types Apron & Stands surface types Length & ground profile of Clearways Visual Aids approach lighting type, PAPI, etc Visual Aids Runway lights, hold, touchdown etc markings Visual Aids Taxiway lights, markings Visual Aids Aprons & stands checkpoint signs Location & Radio frequency of VOR Standard Taxiway Routes Significant Obstacles Altimeter check locations Declared distances, TORA,TODA, ASDA, LDA Disabled Aircraft Removal Rescue & Fire-Fighting Has the Information above Verified by a Qualified Technical Person. Comments: 110 Yes No N/A Yes No N/A Inspectors Handbook Part 4 Aerodrome Operating Procedures & Safety Measures Reporting of Aerodrome Information Description / Procedures for Checking Information Description / Procedures for issuing a NOTAM Description / Procedures for changing AIP information Description / Procedures for briefing aircraft operators Names, roles, contact details of persons responsible Description for reporting changes to the DGCA Comments: 12/10/2015 Yes No N/A Access to the Aerodrome Role of each agency with key responsibility for aerodrome security Control Access by personnel Control access for vehicles & equipment Names, roles, contact details of persons responsible Comments: Yes No N/A Aerodrome Emergency Plan Introduction / Purpose Plan for emergencies at Airport and its Vicinity. Coverage of Plan during Emergency and After Emergency Role of each Agency Description for testing of Emergency Equipment and Aerodrome Facilities Frequency of these tests Description for testing of Emergency Plan Yes No N/A 111 Inspectors Handbook 12/10/2015 Frequency of reviewing these exercises Description of established committees On scene Command Responsibilities Person / agency with overall command & control Names, roles, contact details of persons responsible Comments: Rescue & Fire-Fighting Introduction / Purpose / Responsibility RFFS Category provided Fire Stations Provided locations Details of vehicles and media available Description for RFFS Training & Competency process Description for Vehicle & equipment maintenance programme Plan to maintain response objective Names, roles, contact details of persons responsible Comments: Yes No N/A Aerodrome Movement Area Inspections Introduction / Purpose / Responsibility Description for Serviceability inspections undertaken Description for Inspection timings, frequency, Inspection checklists Description for Record keeping, defect reporting corrective actions, Description for communications ATC & Operations Description for reporting results to ATC, maintenance Description for inspection reporting process and action taking. Names, roles, contact details of persons responsible Comments: Yes No N/A 112 Inspectors Handbook 12/10/2015 Aerodrome Electrical Systems & Visual Aids Yes Introduction / Purpose / Responsibility Description of Electrical System & Power supplies Single line diagram of electrical system Description of Secondary power supply Description of Aerodrome Lighting Description for Testing, maintenance, calibration methods Description for Test frequency, Reporting and Follow ups records Description for Aerodrome Signs & Markings Description of inspection schedule & inspections undertaken Lighting, Signs & Marking checklist used Description for reporting results and actions taken (ATC) Names, roles, contact details of persons responsible the following:For Electrical System For Aerodrome Lighting For Aerodrome Signage For Aerodrome Markings Comments No N/A Aerodrome Movement Area Maintenance Inspection schedule inspection/surveys/assessment to include Paved / unpaved areas, runways/taxiways strips Recording and corrective action methods Names, roles, contact details of persons responsible Comments: Yes No N/A Aerodrome Works Safety Introduction / Purpose / Responsibility Description for the development of a safety plan Description for implementation of airside works safety Yes No N/A 113 Inspectors Handbook 12/10/2015 plan Description for works notification / work authority permit process Description for closing off and reopening work areas Description for supervisory oversight of works in progress Communications arrangements ATC / Operations / Apron/ Airlines/FBO. Names, roles, contact details of persons responsible Comments: Apron Management Introduction / Purpose / Responsibility Apron Management (AM) / Air Traffic Control (ATC) Description for allocating aircraft parking positions Description for arrangements for engine start up safety Description for equipment clearance on start ups Description for push back process for aircraft safety Description for the Follow Me process control/vehicle/aircraft Description for recording apron activities Names, roles, contact details of persons responsible Comments: Yes No N/A Apron Safety Management Introduction / Purpose / Responsibility Description on procedures for protection from jet blast Description on procedures to reduce Foreign Object Damage Description on procedures for enforcement of apron safety Description on procedures for fuel spillages & cleanup Description on procedures for enforcement on fuelling procedures Description on procedures for reporting accidents/incidents Description on procedures for auditing safety compliance Yes No N/A 114 Inspectors Handbook 12/10/2015 Names, roles, contact details of persons responsible Comments: Airside Vehicle Control Introduction / Purpose / Responsibility Description for airside traffic rules to include Speed limits, means of enforcement Description for the issue of driver permits & driver training Description for authorization for vehicles / equipment airside Names, roles, contact details of persons responsible Comments: Yes No N/A Wildlife Hazard Management Introduction / Purpose / Responsibility Description for assessing any wildlife hazards Description for preventative/corrective action for bird risks Description for implementing Wildlife Control Plan. Names, roles, contact details of persons responsible Comments: Yes No N/A Obstacle Control Introduction / Purpose / Responsibility Description for the methodology for obstacle assessment Description of Monitoring OLS Description for the methodology to control obstacles Description for the monitoring of building development Description for the removal of existing obstacles Description for the process for notifying the DGCA on obstacles Description for the amendment of AIS regarding Yes No N/A 115 Inspectors Handbook 12/10/2015 obstacles Names, roles, contact details of persons responsible Comments: Disabled Aircraft Removal Introduction / Purpose / Responsibility Description for the key roles of each agency involved Description for the notification of the holder of the registration Description & Details of equipment and personnel available Description for maintaining communication with ATC Description for returning to normal operations Description for agency/persons responsible for aircraft recovery Names, roles, contact details of persons responsible Comments: Yes No N/A Handling Hazardous Materials Introduction / Purpose / Responsibility Description for safe handling, storage of hazardous materials Description for special areas for the storage of HazMats Description for the storage of aviation fuel Description for delivery, storage, dispensing handling of Haz-Mats Description for dealing handling radioactive materials Names, roles, contact details of persons responsible Comments: Yes No N/A Low Visibility Operations Introduction / Purpose / Responsibility Yes No N/A 116 Inspectors Handbook 12/10/2015 Description for implementing LVPs Description for of how low visibility reading are taken Description of safeguarding methods when, how who Description for the control of aircraft during LVPs Description for the control of vehicles during LVPs Comments Protection of Radar & Navigation Sites Introduction / Purpose / Responsibility Description of aerodrome navigation aids Procedure for protection of Nav-aids and Radar Description for control of activities near Nav-aids and Radar Description for ground maintenance activities near Nav-aids and Radar Signage and Warnings near these facilities Names, roles, contact details of persons responsible Comments: Part 5 Safety Management Systems Aerodrome Administration & SMS Organization Organizational Chart Key Personnel Description safety accountabilities Description of SMS groups /Committees Description of safety responsibilities Comments Safety Management System (SMS) Safety Statement Policy Structure and Organization of SMS Process for Managing Safety (Staffing and responsibilities) Description for strategy and planning Description for implementing safety initiatives Description for setting Safety Performance Targets 117 Yes No N/A Yes No N/A Yes No N/A Inspectors Handbook 12/10/2015 Description internal safety auditing process Description of method of compliance with regulations Description of documentation methods relating to safety Description of hazard identification, recording and reviewing Description of risk identification, assessing, recording, reviewing Description of how critical safety areas are identified. Description for reporting, recording, investigating accidents Description for the monitoring and to analysis data Description on the methods for continued safety monitoring Description for communicating safety measures Description for recruitment, training & competency Safety Policy statement for maintaining safety Safety Policy statement improving safety performance Safety Policy statement for implementing safety system Comments Recommendations: Signature of Inspector. 118