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Cherwell Oxfordshire
Dementia Information Prescription
www.dementiaweb.org.uk
There are many things to think about when you are affected by dementia, be it as the person who
has been diagnosed or as a family member or carer.
The Dementia Information Prescription includes a list of key services, organisations and contact
telephone numbers for Cherwell Oxfordshire where you may be able to access information and
support. An * highlights where a service offers dementia specific support. Other things that you
may wish to consider are included in a list at the end of the prescription, but as everyone’s life and
dementia experience is unique it does not mean that you will need information about every subject.
We aim to provide you with relevant information when the time is right for you.
We can also provide you with up-dates and an Information Prescription localised to your postcode and
personalised to your own individual requirements. Please contact the helpline or write to us at Dementia
Helpline, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH for further details.
If you would like to discuss any of this information or you need any further help please do not
hesitate to contact the 24 hour dementia helpline on 0845 120 4048.
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Dementia Adviser/Support Worker, Admiral Nurse etc – for face to face support and
information
Age UK Oxfordshire Dementia Advisors*
General Information and support regarding services across Oxfordshire
working with Community Mental Health Teams & Memory Clinics.
North & West
07827 235449
Contact
Brenda Green
Alzheimer’s Society Dementia Support Workers*:
Face to face support and information.
North contact Shirley Baker
North contact Frances Claydon
North East contact Annette Haddon-Silver
07525 404176
07525 404175
07738 752021
Oxfordshire County Council Dementia Advisors*:
Face to face support and information.
Cherwell contact Alex Wheeler
07774 335654
YoungDementia UK*
Flexible, tailored support for younger under 65 years people and
their families.
One to One service contact Anna Eden
Family Service contact Sue Smith
01993 776295
01865 794311
01235 522382
07833 952514
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
2
Cherwell Oxfordshire
Dementia Information Prescription
2
Local adult social care contact – if you wish to find out about care at home, respite
or Care Homes you will need this number to request a Community Care Assessment – see
details below: (a)
If you think you may benefit from equipment or advice to help with everyday activities around
the home you can request an Occupational Therapy Assessment – see details below: (b)
(a) Oxfordshire Adult Social Care Team
In the first instance, you will need an assessment call Social & Health
Care Team.
If someone has already been assessed or is already known to the
Social & Health Care Team.
Cherwell Adult Social Care Team
(b) Occupational Therapists
In the first instance, you will need an assessment call Social & Health
Care Team.
If someone has already been assessed or is already known to the
Social & Health Care Team.
North Occupational Therapists
Oxfordshire Adult Community Mental Health Team
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www.dementiaweb.org.uk
0845 050 7666
(Select option 1)
Charges range from 1p
– 11p per minute from
a landline.
01865 816673
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
01865 816673
01865 741717
Local Council – people living with dementia may be eligible for a discount on their council
tax – contact the council for a form
Cherwell District Council
01295 227001
Oxfordshire County Council
01865 792422
Benefits help and advice – you may be eligible for some financial support including a
non-means tested benefit called Attendance Allowance
Age UK Oxfordshire
Providing advice, information and support for the over 50’s.
0844 8870 005
Citizens Advice Bureau
Call for your nearest Advice Bureau with the times they are open.
Email: bureau@wocab.org.uk
0844 4111 444
Please be aware that
this call costs 5p per
minute.
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
3
Cherwell Oxfordshire
Dementia Information Prescription
4
www.dementiaweb.org.uk
Benefits help and advice – you may be eligible for some financial support including a
non-means tested benefit called Attendance Allowance CONT...
Gov.UK Disability Benefits Helpline
0845 7123 456
Charges range from 1p
– 11p per minute from
a landline.
0845 7224 433
(Textphone)
Charges range from 1p
– 11p per minute from
a landline.
Disabled Facilities Grant
District council means tested grant of up to £30,000 for adaptations
to and facilities in your house.
0845 0507 666
Charges range from 1p
– 11p per minute from
a landline.
GP Grants and Carers Benefits
Contact for respite grants and other support available, this will need
to be signed by your GP.
0845 0507 666
(Option 2)
Charges range from 1p
– 11p per minute from
a landline.
Oxfordshire Advocacy
Advocacy is a way of helping people, in partnership, to express their
views and wishes, so they can be heard.
01865 741200
Oxfordshire Welfare Rights
If you have received a decision about your benefit but do not agree
with it you may be able to appeal.
Email: dfloyd@ocwa.demon.co.uk
01865 744165
Pensions Advisory Service
Is an independent organisation offering clear and confidential
pensions advice.
0845 601 2923
Charges range from 1p
– 11p per minute from
a landline.
SEAP (Support, Empower, Advocate, Promote)
Independent NHS Complaints Advocacy in Oxfordshire.
01865 728981
Contact Kate Hill
Winter Fuel payment
Annual payment from the Pension Service of between £100 and
£300 individually (liable to change on a yearly basis).
0845 915 1515
Charges range from 1p
– 11p per minute from
a landline.
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
4
Cherwell Oxfordshire
Dementia Information Prescription
5
www.dementiaweb.org.uk
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities)
Age UK Oxfordshire Dementia Information Line*
Dementia information and support regarding services for the over
50’s across Oxfordshire.
0844 887 0005
Age UK Oxfordshire Day Centres
For local up to date times and information on the day centres in your
area.
01235 849400
Day Centres – (Offering socialisation for both people that live alone and people who rely on
family for their daily care and support, these all accept people with dementia however an
assessment will be required depending on capacity of the day centre and level of need.)
Adderbury – Order of St. John Lake House
Monday to Friday 9.00 am – 3.00 pm.
The Green, Adderbury, OX17 3NG.
01295 811183
Banbury – Cluster Care Group Day Centre
Tuesday 10.00 am – 3.00 pm.
The Sports Pavilion, Williamscott Road, Cropredey, OX17 1AE.
01295 758531
Contact Moya Reed
Banbury Health & Wellbeing Resource Centre
Monday to Friday 10.00 am – 3.00 pm.
Stanbridge House, Ruskin Road, Banbury, OX16 9FX.
01295 263366
Contact Sally Marchant
Bicester Health & Wellbeing Resource Centre
Monday to Friday 10.00 am – 3.00 pm.
Launton Road, Bicester, OX26 6DJ.
01869 242808
Contact Jan Clark
Kidlington – Daybreak Lilacs Club*
Monday, Wednesday, Thursday & Fridays 9.30 am – 3.00 pm.
11 Charlbury Close, Kidlington, OX5 2BW.
01865 370658
Memory Cafés/opportunities/activities:
Adderbury Memory Support Café*
Monthly last Friday of month 2.00 pm – 4.00 pm.
The Orders of St John Care Trust, Lake House Care Home,
The Green, OX17 3NG.
01295 811183
Contact Anna Hicks
Banbury Memory Café*
1st Wednesday of each month 2.00 pm – 4.00 pm.
The People’s Church Centre, Horse Fair, Banbury, OX16 0AH.
Alzheimer’s Society.
01295 255957
07525 404176
Contact Shirley Baker
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
5
Cherwell Oxfordshire
Dementia Information Prescription
5
www.dementiaweb.org.uk
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities) CONT...
Memory Cafés/opportunities/activities: CONT...
Banbury Singing for the Brain®*
1st & 3rd Monday of each month (except bank holidays).
10.30 am – 12.00 pm.
Colin Sanders Innovation Centre, Mewburn Road, OX16 9PA.
Alzheimer’s Society.
01295 255957
07525 404176
Contact Shirley Baker
Bicester Memory Café*
Last Wednesday of each month 10.00 am – 12.00 pm.
Hanover Gardens, Manorsfield Road, OX26 6DG.
Alzheimer’s Society.
07738 752021
Contact Annette
Haddon-Silver
Good Neighbour Schemes
Are local groups of volunteers who can offer befriending and help
with small tasks like shopping or picking up prescriptions, for anyone
over 65 in the area of a scheme, call for details.
Email: office@vlu.org.uk
01993 772677
Kidlington Memory Café *
Last Monday of each month 2.00 pm – 4.00 pm.
Baptist Church Hall, High Street, OX5 2DS.
Alzheimer’s Society.
07833 952514
Contact Sue Smith
YoungDementia UK Café*
An ever-changing menu, live music and the opportunity to dance.
4th Thursday of each month 7.30 pm – 9.30 pm.
Cassington Village Hall, The Green, OX29 4DN.
01235 522382
Contact Sue Smith
Music Therapy:
Oxfordshire – Guideposts Trust*
Music: the key to health and wellbeing. Music Therapy can help and
encourage you to use music to develop a trusting relationship that
will bring about positive changes in your life. No musical experience
is needed.
07870 392620
Contact
Adam Kishtainy
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
6
Cherwell Oxfordshire
Dementia Information Prescription
5
www.dementiaweb.org.uk
Local support for the person with dementia – (inc: practical and emotional support,
possible opportunities/activities) CONT...
Other Services:
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Generation Games
Oxfordshire activity network for the over 50’s.
01235 849403
Horticultural Therapy – Dig ‘n’ Grow*
Explore, share and enjoy gardening. Garden café sessions coming
soon, call for details.
01993 709430
Independent Living Centre
Promoting independence improving quality of life, impartial information
line to enable you to make choices and decisions about your lifestyle.
01235 524857
Moving Music Concerts*
For people living with dementia. Call for the next dates.
01865 286660
Oxfordshire Dementia Empowerment Group*
3rd Thursday of each month.
Giving support, friendship and opportunities for those newly
diagnosed people living with dementia.
Locations and times vary across the county.
07805 756150
Contact Claire Ward
YoungDementia UK*
Flexible, tailored support for younger people under 65 years with
dementia.
01865 794311
Contact Anna Eden
Local support for family, friends and carers
Age UK Oxfordshire Day Centres
For local up to date times and information on the day centres in your
area.
01235 849400
Age UK Oxfordshire Dementia Information Line*
Dementia information and support regarding services for the over
50’s across Oxfordshire, from 8.00 am – 7.00 pm.
0844 887 0005
Carers Oxfordshire
Free service providing advice, support and connections to adults
caring for adults.
Email: carersoxfordshire@oxfordshire.gov.uk
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
Carers Voice Oxfordshire
We support carers to have a voice in how services are shaped and
delivered locally.
01235 520440
Contact Michelle Evans
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
7
Cherwell Oxfordshire
Dementia Information Prescription
6
www.dementiaweb.org.uk
Local support for family, friends and carers CONT...
Crisis Response Service Oxfordshire
The Oxfordshire Crisis Response Service aims to provide a rapid
– within 2.5 hours of receiving a referral, coordinated response to
someone who is experiencing a social care crisis, to deal with the
immediate crisis and provide short-term support.
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
0800 833408
(Out of hours)
Free from a landline.
Emergency Carers Support Service
(FREE) emergency care 1 – 48 Hours.
(You must register beforehand).
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
Neighborhood Return*
A free local service to help carers find lost people with memory
problems. Call or Register at www.ourturn.org.uk
01162 293118
Oxfordshire Volunteer Befriending Scheme (OVBS)
Offers carers a regular short break from their caring role, whilst a
volunteer will sit with the person cared for, for 2-3 hours each week
or fortnight.
07801 482408
Contact Elaine Gilbert
General Carers and Dementia Support Groups:
Adderbury Male Carer Group
A lunch/social group for male carers meets on a monthly basis
2nd Monday of each month 12.00 pm – 2.00 pm.
The Red Lion Pub, The Green, OX17 3NG.
07557 430880
Contact Mel Wilkinson
Banbury Apna Group (Asian Women Only)
Every Wednesday call for times.
East Street Centre, Calder Close, OX16 3WR.
01295 266763
Contact Prem Kallia
Banbury Dementia Carers’ Support Group*
1st & 3rd Friday of each month 10.30 am – 12.00 pm.
Colin Sanders Innovations Centre, Mewburn Road, OX16 9PA.
Alzheimer’s Society.
01295 255957
07525 404176*
Contact Shirley Baker
Banbury Wednesday Club (for past carers)
Wednesday 10.15 am – 12.30 pm. Call for details.
Banbury City Centre.
01295 255341
Contact Tony Goode
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
8
Cherwell Oxfordshire
Dementia Information Prescription
6
www.dementiaweb.org.uk
Local support for family, friends and carers CONT...
General Carers and Dementia Support Groups: CONT...
Bicester Dementia Carers’ Support Group*
2nd and 4th Tuesday of each month 10.30 am – 12.00 pm.
The Julier Centre, Coker Close, OX26 6AE.
07738 752021
Annette Hadoon-Silver
07827 235456
Contact Christine
Kidlington & District Carers Group* (for carers of people with
dementia)
Fortnightly on Tuesdays 10.30 am – 12.30 pm.
Methodist Church Rooms, OX5 2BP.
07827 235456
Contact
Christine Stanbridge
Kidlington Lilacs Carers Club
Last Tuesday of each month 12.00 pm – 1.30 pm.
11 Charlbury Close, OX5 2BW.
01865 776744
Contact
Andy Buckland
Woodstock Carers Group
1st Wednesday of every month 10.30 am – 12.30 pm.
Woodstock Bowls & Tennis Club, Cadogan Park, OX20 1UW.
07557 430874
Contact Anney Harris
Woodstock Lunch Club
Fortnightly please call for details.
Woodstock Community Centre, New Road, OX20 1PB.
01993 813594
Contact
Gertie Shepard
Yarnton Carers Coffee & Cake
4th Tuesday of each month.
Yarton Garden Centre, Sandy Lane, OX5 1PA.
07827 235456
Contact
Christine Stanbridge
Yarnton Dementia Carers Group – Sanctuary Care Home*
For family members of residents and other carers of people living
with dementia.
Monthly in the evening, please call for details of the next meeting.
Yarton Care Home, Rutten Lane, Yarton, OX5 1LW.
01865 849195
Contact Polly Archer
Young Carers Projects
Supporting Young Carers up to 25 years old.
Spurgeons North Oxfordshire
YoungDementia UK Family Service Events*
Individual support for family members and regular family events at
venues across the county. For the whole family and their friends.
01865 309602
01235 522382
Contact Sue Smith
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
9
Cherwell Oxfordshire
Dementia Information Prescription
6
www.dementiaweb.org.uk
Local support for family, friends and carers CONT...
Training FREE for carers:
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Confidence 2 Care (Carers Oxfordshire)
Confidence to care is aimed at improving support for carers aged
18 and over. You can develop your caring knowledge and skills by
taking part in free local group sessions.
Moving & Handling
A two hour session providing advice on back care, chair to chair,
pushing wheelchairs, walking aids and dealing with falls.
01235 520463
Contact Emma Hibbert
Contented Dementia Trust*
Providing practical training and support for carers though the
‘SPECAL’ Method.
The Old Hospital, Sheep Street, Burford, OX18 4LS.
01993 822129
CRISP – Alzheimer’s Society Carer Training
A 12 week course for carers, please contact the Oxfordshire
Alzheimer’s Society for locations and dates.
01865 876508
Family First*
To equip everyday households facing the challenges of dementia
with the skills and insights to provide expert, in-depth care for the
person for whom they most deeply care.
07747 612955
Contact Trevor Mumby
New Dementia Care*
DESK Free Training across Oxfordshire.
Dementia Care: Essential Skills and Knowledge for family carers.
Various course dates throughout Oxfordshire.
07751 809271
Contact
Catharine Arakelian
Local health care contacts – there may be options in your local area for certain health
specialist services to visit you at home – where applicable we have listed services in your area,
but if in doubt contact your GP practice for further details
Alternative Therapies (always discuss with your GP first, but can be a good source of
relaxation)
Eco’s Art Group
Tuesday’s during term time 10.00 am – 12.00 pm.
East Oxford Community Centre, Princes Street, Oxford, OX4 1DD.
Health Walks – Walking the Way to Health
Short but brisk, purposeful walks with starting points across the
country. Call for details.
North Oxfordshire
01865 738644
Contact Tom Cox
01295 221607
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
10
Cherwell Oxfordshire
Dementia Information Prescription
7
www.dementiaweb.org.uk
Local health care contacts – CONT...
Alternative Therapies (always discuss with your GP first, but can be a good source of
relaxation) CONT...
Horticultural Therapy – Dig ‘n’ Grow*
Explore, share and enjoy gardening.
Garden café sessions coming soon, call for details.
01993 709430
Music Therapy Guideposts Trust*
Music: the key to health and wellbeing. Music Therapy can help and
encourage you to use music to develop a trusting relationship that
will bring about positive changes in your life. No musical experience
is needed.
07870 392620
Contact
Adam Kishtainy
Community Mental Health Teams (Adult mental health services)
Banbury
01295 819022
Continence (problems associated with toileting)
Oxfordshire Bladder & Bowel Service
01993 209434
Oxfordshire Incontinence Laundry Service
A weekly delivery service can be organised for people following an
assessment by a social worker or care manager.
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
Dentist (dental pain and/or poor oral health may be a great source of distress)
Oxfordshire PCT Dental Helpline
To find your local home visiting dentist.
01865 337267
Oxfordshire out of hours emergency dental service
0845 345 8995
Charges range from 1p
– 11p per minute from
a landline.
Dieticians (Dietary advice and nutritional support)
Oxfordshire Community Nutrition and Dietetic Department
01865 264920
District/Community Nurse (visit at home to meet any short or long term nursing needs)
District Nurses are based at a local GP Practice or Health Centre. They are available from
8.00 am – 4.30 pm, seven days a week.
Most visits will be made within these core hours at a time within a mutually agreed timescale.
If you need care outside of these hours then your nurse will arrange for the evening nursing
service to visit you. This service is available from 6.00 pm – 10.00 pm.
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
11
Cherwell Oxfordshire
Dementia Information Prescription
7
www.dementiaweb.org.uk
Local health care contacts – CONT...
Hearing (hearing loss may contribute to increased isolation but hearing aids may also add
further to confusion with increased or distorted noise levels. It is therefore important to have
the right assessment by an Audiologist experienced in assessing hearing loss and dementia)
Action on Hearing Loss
Products include listening devices, telephones, amplifiers, hearing
loops and text phones.
0808 808 0123
Free from a land line.
Oxfordshire Hearing Impairment Team
Provide advice, support, equipment and access to a social worker
for patients and carers, this is where to register as hearing impaired.
01865 894925
Oxford Deaf and Hard of Hearing Centre
St Ebbe’s, Oxford, OX1 1RL.
01865 243447
(Tel &Text)
Occupational Therapist (activity, aids and adaptations)
Social & Health Care Team/Occupational Therapists
P.O. Box 780, Oxford, Oxfordshire, OX1 9GX.
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
Independent Living Centre
Abingdon Resource Centre, Audlett Drive, Abingdon, OX14 3GD.
01235 856212
Opticians (undetected visual problems such as sight loss may exacerbate anxiety and
increase risk of falls)
Healthcall Optical Services
Specialises in home eye care services; takes care of everything
from home eye tests and dispensing of glasses to a comprehensive
aftercare service.
Web: www.healthcalloptical.co.uk
0800 030 4083
Free from a land line.
NHS Choices – Website only
Web: http://www.nhs.uk/nhsengland/aboutnhsservices/opticians/
pages/nhsopticians.aspx
Website only.
Oxfordshire Visual Impairment Team
Provide advice and support for patients and carers, this is where to
register as visually impaired.
01865 894935
Oxfordshire Association for the Blind
Stocks hundreds of daily living aids for visually impaired people.
01865 725595
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
12
Cherwell Oxfordshire
Dementia Information Prescription
7
www.dementiaweb.org.uk
Local health care contacts – CONT...
VisionCall
Specialises in home eye care services; takes care of everything
from home eye tests and dispensing of glasses to a comprehensive
aftercare service.
Web: www.vision-call.co.uk
0845 677 3340
Charges range from 1p
– 11p per minute from
a landline.
Physiotherapists (Mobility and exercise)
Bicester
01869 604021
Podiatry (Good foot care leads to reduced pain, increased mobility, increased physical activity,
reduction in falls)
Your local Health & Wellbeing Centre offer Podiatry services call for
details.
Banbury
Bicester
01295 263366
01869 242808
Oxfordshire Podiatry Head Office
St Barnabas Clinic, Albert Street, Jericho, Oxford, OX2 6AY.
01865 311312
Sole Mates
Via Age UK (£13 per treatment).
01865 717615
Speech and Language Therapists (assessment and advice concerning swallowing, feeding
and communication)
John Radcliffe Hospital Speech and Language Therapy
Level 4, Academic Centre, John Radcliffe Hospital, Headley Way,
Headington, Oxford, OX3 9DU.
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01865 743135
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc
Age UK Oxfordshire
General information and support regarding services for the over 50’s
across Oxfordshire.
0844 887 0005
Age UK Oxfordshire Day Centers
For local up to date times and information on the days centers in
your area.
01235 849400
Age UK Flexible Care
Service offered for 6 month, subject to review.
01235 849400
Age UK Oxfordshire Dementia Information Line*
Dementia information and support regarding services for the over
50’s across Oxfordshire.
0844 887 0005
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
13
Cherwell Oxfordshire
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Alzheimer’s Society Oxfordshire*
Providing information, support and advice for people with dementia
and their carers.
01865 876508
BT Landline – Free Priority Report Fault Repair Scheme
If you qualify for the Scheme, your phone line will be looked after free
of charge and any faults will be dealt with as soon as possible, day
or night, every day of the year, including Christmas Day.
You can also find more information about other BT services for those
with additional needs, and download a copy of the booklet:
Web: www.bt.com/includingyou
0800 800 150
Free from a land line.
Community Connect
A free & friendly service to help people over 65 in Oxfordshire find
out about the things they need.
01608 648099
Community Transport in Oxfordshire:
Dial-a-Ride Oxfordshire
Operates across the county and is available for individual bookings
made by members (members pay an annual fee of £5).
0845 310 1111
Charges range from 1p
– 11p per minute from
a landline.
Oxfordshire Rural Community Council
The Community Transport schemes are aimed at providing members
of the public, who are unable to use conventional public transport
due to disability or age, with fully accessible transport in order to
help solve their mobility problems.
Call for your nearest scheme.
01865 883488
Contact
Emily Lewis
Patient Transport Booking Line
0300 100 0015
Calls charged the same
as the national rate to
01 & 02 numbers.
Red Cross Transport Scheme
A car service for transport to hospitals or day centres, and a disabled
persons’ vehicle for groups, for people who are unable to use public
transport.
Bicester
01235 552763
01869 320132
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
14
Cherwell Oxfordshire
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Other services:
Dementia Adventure*
This organisation provides a range of high quality adventures ranging
from short walks to international holidays and bespoke group
breaks. These activities not only give a feeling of self–worth but also
give a sense of belonging, encourage team work and provide an
opportunity to make new friends.
Dementia Adventure CIC, Ellis Farm, High Easter, Chelmsford,
Essex, CM1 4RB.
Email: info@dementiaadventure.co.uk
Web: http://www.dementiaadventure.co.uk/
01245 230661
DeNDRoN
Research into dementia and problems of memory and thinking
is a national priority. Researchers are dependent upon patients,
caregivers and members of the public volunteering their help to
improve work in this area.
01865 231556
Direct Access to Equipment
You can select and request from the catalogue using the self-assessment tool.
www.oxfordshire.gov.uk/otequipment
DLF Loan Library
For simple electronic aids, available to borrow for 2 weeks.
020 7432 8007
FALLS Prevention Service
Help and advice for older people to help them avoid falls and to
regain confidence if they have experienced a fall.
01865 425140
Guideposts’ own 24 hour Dementia Helpline*
To have a chat about any concerns or to find out about local
support. The helpline is designed to assist individuals and
organisations caring for people with dementia.
The particular focus of the service is to offer advice and information
when it is most needed.
0845 120 4048
Charges range from 1p
– 11p per minute from
a landline.
Mailing Preference Service
Free service that prevents unsolicited marketing material being
delivered to you.
0845 703 4599
Charges range from 1p
– 11p per minute from
a landline.
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
15
Cherwell Oxfordshire
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Other services: CONT...
Message in a Bottle Scheme (Lions Club)
Whereby people store a plastic container containing brief medical
history in their fridge. Stickers are supplied for front door to alert
emergency staff.
01993 772241
OxBEL
Offering friendship to people living with a life-limiting illness.
01235 849427
OxDARE (Oxford Dementia and Ageing Research)
01865 223635
Oxfordshire Blue Badge Parking
The Blue Badge Scheme provides national parking concessions
for people with severe walking difficulties who travel as drivers or
passengers. The scheme is also for people who are severely sight
impaired. People who have blue badges can park close to their
destination in on-street parking and some car parks.
0845 050 7666
Charges range from 1p
– 11p per minute from
a landline.
Oxfordshire Mind Information Line
For any mental health enquiry, large or small, they provide
information and sign posting to services.
01865 247788
Oxfordshire Support Finder
An online directory of services, information and advice for health and wellbeing.
www.supportfinder.oxfordshire.gov.uk
Patient support service (formally PALS)
Patient complaints service.
0800 052 6088
Free from a landline.
Phone Friends
A free telephone befriending service for over 65’s that do not get out
much or do not have much contact with others.
01295 278040
Contact
Paula Donaldson
Red Cross Medical Loans Service
Short loans of wheelchairs, commodes, bath seats, crutches,
walking frames, walking sticks, etc. Call to find your nearest depot.
01235 552660
Talking Newspapers
Your local talking newspaper, providing you with a weekly, one-hour
recording free of charge.
Banbury TN
TalkingSpace
Supporting people in Oxfordshire who are suffering from mild to
moderate symptoms of anxiety or depression.
01295 258474
01865 325777
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
16
Cherwell Oxfordshire
Dementia Information Prescription
8
www.dementiaweb.org.uk
Local activities, organisations e.g. Age UK, Alzheimer’s Society etc CONT...
Other services: CONT...
Telephone Preference Service
A free service that prevents sales and marketing organisations from
cold calling your phone number.
0845 070 0707
Charges range from 1p
– 11p per minute from
a landline.
The Home Library Service
This service delivers to people who are unable to visit a library
through age, illness or disability, if you would like further information
please call.
01865 810240
Contact Library
Customer Services
RADAR key – (Disability Rights UK)
Toilets with extra room and easier access for the use of disabled
people. To obtain your own key either phone or email:
Email: radar@radar.org.uk
Web: https://crm.disabilityrightsuk.org/radar-nks-key
020 7250 3222
Press option 1 for a
RADAR key.
Disability Rights UK
List of disabled toilets.
020 7250 3222
Volunteer Link Up
Is the Volunteer Centre for West Oxfordshire, linking people who
have time to spare with opportunities to help local residents and
charitable organisations that need their services.
01993 776277
Wiltshire Farm Foods
Taking care of mealtimes by providing easy and convenient frozen
meals. Ask about their delivered hot meal range (only available in
parts of Oxfordshire at present).
01993 868810
Wheelchair Service (Via the Nuffield Hospital)
Free wheelchairs for hire, must have a health professional referral.
01865 741155
Young Carers Projects
Supporting Young Carers up to 25 years old.
Spurgeons North Oxfordshire
YoungDementia UK*
Supporting young people (under 65) and their families to live well
with dementia.
01865 309602
01993 776295
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
17
Cherwell Oxfordshire
Dementia Information Prescription
9
www.dementiaweb.org.uk
Legal and Financial Help – a Lasting Power of Attorney (LPA) enables you to appoint one
or more people who you trust to manage your affairs should this become necessary. The role
of the LPA may be to make decisions about your health and personal welfare that are in your
best interests such as: where to live; the provision of day-to-day care; medical treatment and /
or managing your financial affairs.
You do not have to involve a solicitor to draw up an LPA, more information about the two types
of LPA can be found on the GOV.UK site: https://www.gov.uk/power-of-attorney
You can fill out and register an LPA on line, guidance is given on how to do this:
https://www.gov.uk/power-of-attorney/make-a-lasting-power-of-attorney
However if you choose to use a solicitor the following information may be helpful:
9a: The Law Society
The Law Society
They can find a solicitor for you.
020 7242 1222
If you would like to find a solicitor for yourself: http://www.lawsociety.org.uk (click on find a
solicitor, then click on find a law firm, fill in post code/location and enter the word advocacy for
area of law).
9
Legal and Financial Help CONT...
9b: Financial Advice
10
PayingForCare
Paying for Care is an information and advice service helping people
(their families, friends and carers) to make informed choices when faced
with the prospect of having to pay for the costs of their own care.
Telephone lines are open from 9.00 am – 5.00 pm Monday to Friday.
Web: http://www.payingforcare.org/
0808 208 9994
Free from a landline.
The Society of Later Life Advisers (SOLLA)
SOLLA aim to assist consumers and their families in finding trusted
accredited financial advisers who understand financial needs in later life.
Web: http://societyoflaterlifeadvisers.co.uk/
0845 303 2909
Charges range from 1p
– 11p per minute from
a landline.
National contacts – Please contact us if you would like to receive a list of specialist
organisations, or national support if there is no local contact 0845 1204048
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
18
Cherwell Oxfordshire
Dementia Information Prescription
www.dementiaweb.org.uk
Here is a list of some of the issues which may or may not be relevant to you – but help and information
is available.
•The different types of dementia
•Understanding Behaviours
•Care and Support Options
•Dementia Medications including the use of anti-psychotics
•Safety – Home or out and about
•Assistive Technology
•Living Well with dementia
•Life Story Work
•Continence and Toileting
•Sexual relationships
•Advocacy
•Younger people with dementia
•Cultural diversities
•Learning Disabilities and dementia
•How to explain to children
•Environment inc. equipment, adaptations
If you provide a service for people affected by dementia and would like to be included on
this Information Prescription please email dementiahelpline@guidepoststrust.org.uk or
telephone 0845 1204048
Evaluation:
We would really welcome and appreciate your feedback in order to develop our work. If you would
be happy to discuss your thoughts and answer a few questions then please contact 0845 120 4048
Disclaimer:
Every effort has been made to ensure the content
of the Information Prescription is accurate at the
time of issue (see date at the bottom of the page).
However, neither the authors nor Guideposts Trust
accept liability for any third party information or
service provision.
The inclusion of organisations, services and links
to other websites is for information purposes
only and does not constitute endorsement of any
kind by Guideposts Trust / dementia web or the
organisations supporting the publication.
Guideposts Trust / dementia web are not
responsible for the content of external internet
sites.
Primarily the Information Prescription is a
guide only, it is not intended as a substitute for
independent / expert advice; always consult a
qualified professional about your own care or
the person you care for.
If you have a problem with any of the contact
details please call our helpline number
0845 120 4048.
Reviewed March 2014 | Guideposts Trust
©Guideposts Trust Ltd. Registered Charity no. 272619
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
www.dementiaweb.org.uk
The Dementia Information Prescription is currently being piloted and we would really value your
feedback to improve the quality and content of the service we provide. We would be very grateful if you
could answer the following questions.
Thank you.
Please tell us about you :
Please tick ✔ all boxes that apply.
❑ I have dementia
❑ Someone in my family has dementia
❑ I am a social or health care professional
❑ I think I might have dementia
❑ I care for someone with dementia
1 What information about dementia are you looking for?
2 Have you used any other resources to find out about dementia? If so, please list them below.
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
www.dementiaweb.org.uk
3 Now you have the details of the 24 hour dementia helpline, would you consider calling?
Please tick ✔ the relevant box.
❑ Yes
❑ No
If no, please comment on your reasons why:
4 Does the Dementia Information Prescription contain relevant information for you?
Please tick ✔ the relevant box.
❑ Yes
❑ No
If no, please comment on your reasons why:
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
www.dementiaweb.org.uk
5 Do you feel there was enough information provided in the Dementia Information
Prescription?
Please tick ✔ one box below.
❑ Not enough information
❑ Too much information
❑ The right amount of information
Please add any other comments:
6 Did you find the Dementia Information Prescription easy to use?
Please tick ✔ the relevant box.
❑ Yes
❑ No
If no, please comment on your reasons why:
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance
Evaluation on Dementia
Information Prescriptions
www.dementiaweb.org.uk
7 Do you have any other comments about the Dementia Information Prescription?
If you would like to discuss your views in detail with a Dementia Web Co-ordinator, please complete
the details below and they will contact you for a conversation. Please leave blank if you wish to
remain anonymous.
Title: Mr ❑ Mrs ❑ Miss ❑
Name:
Phone:
Best day / time to contact you:
Useful information for us:
Where did you get your
information prescription?
What area do you live in?
Which GP practice are
you registered with?
Thank you for taking the time to answer our questions.
Please return to: Dementia Web, Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
dementia web is supported by Guideposts Trust
Registered in England No 1282361 Registered Charity No 272619
Registered Office: Willow Tree House, Station Lane, Witney, Oxfordshire, OX28 4BH
Dementia web is a member
of Dementia Action Alliance