FOR THE RESIDENTS OF FAIRFIELD CITY M E S S A G E F R O M T H E Mayor of Fairfield City ACKNOWLEDGEMENTS We wish to extend a special thank you to the NSW Attorney Generals Crime Prevention Division for their financial support. This Community Crime Prevention Guide for the Residents of Fairfield City is based on research and reference to a number of publications. We would like to acknowledge the following: Safety and Crime Prevention Tips: Salvation Army “Smoke Alarms – Now there’s no excuse”: NSW Fire Brigade. Guidelines to Fraud Prevention: NSW Police Service, 1996. Your Crime Prevention Guide: Royal Canadian Mounted Police, 1998 This publication is intended as a basic crime prevention guide for the broader community who may not be familiar with the many ways of preventing crime. Improved knowledge and awareness of common sense strategies and precautions will help to reduce the opportunity for crime. Fairfield City Council is committed to a partnership based strategy with local Police, the business community, government agencies and the local community to be proactive and prevent crime before The Little Black Book of Scams: Commonwealth of Australia, 1999 it happens. Be Safe – Working Together for Safe Communities: British Columbia Ministry of Attorney General, 1999. We are dedicated to the strategy of preventing crime before it takes Practical Crime Prevention: New Zealand Police Crime Prevention, 1999 Your Practical Guide to Crime Prevention: The Home Office Website, England 1999. “How to Protect Your Car”: NRMA Crime Safe Prepared by: Doug McKenzie Coordinator Crime Prevention Program, Fairfield City Council Administration Centre 126 Avoca Road, Wakeley, NSW 2176 Ph: (02) 9725-0868, Fax: (02) 9757 4720 Email: dmckenzie @ fairfieldcity.nsw.gov.au A summarised version of this publication is available through Fairfield City Council Website – Address: www.fairfieldcity.nsw.gov.au place.The success of this strategy largely depends on the creation of partnerships with, and involvement from, the community. Community partnerships increase communication and facilitate mutual problem solving while building awareness of cultural diversity. Crime prevention efforts can only be successful when all parts of the community work together, and as such, communities are encouraged to work with the police to ensure that resources are effectively and efficiently used. I am confident that this publication will greatly assist in improving community safety. This guide provides simple, effective suggestions that enhance your personal safety and security, while helping prevent crime in our community. Disclaimer The author and publisher of this publication exclude liability for loss suffered by any person or organisation resulting in any way from the use of or reliance on this publication. Councillor Anwar Khoshaba M AYO R , C I T Y O F F A I R F I E L D Contents 1. Household Security and Property Marking . . . . 2-3 2. Personal Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5 3. Handbag Snatching . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 4. Keeping Your Car Safe . . . . . . . . . . . . . . . . . . . . . . . . 7 5. Safe Banking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 6. Getting a Babysitter . . . . . . . . . . . . . . . . . . . . . . . . . . 9 7. Safety Whilst Out and About With Your Child . . . 9 8. Threatening and Anonymous Phone Calls . . . . . . 10 9. Bicycles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 10. Con Artists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 11. Fraud Prevention . . . . . . . . . . . . . . . . . . . . . . . . 12-13 12. Smoke Alarms and Fire Safety . . . . . . . . . . . . . 14-15 13. Assistance for Drug Related Problems . . . . . . . . . 15 14. Suspicious Persons Report . . . . . . . . . . . . . . . . . . . 16 15. Important Emergency Contact Details . . . . . . . . . 17 1. Burglaries committed on residential premises are generally the result of criminals taking advantage of an opportunity. Many burglaries can be prevented. Simple precautions like window locks and security deadlocks on doors do work in preventing burglary. safety tips Victims of home burglary find the experience traumatic, disturbing and intimidating. 2 By being consciously proactive you can implement a plan that will reduce the opportunity for crime and minimise both personal and property damages if a crime does occur. There is strong evidence to suggest that break and enter victims are likely to be the subject of repeat incidents if the premises security is not improved. Household Security and the Importance of Marking Your Property The following security advice should be used as a checklist for your home and appropriate improvements. Lock Windows Ensure that windows are fitted with a quality deadlock. Windows at the side and rear of your premises are particularly vulnerable. Louvre windows need to be permanently secured. Fit sensor security lights to cover areas of the building with windows. Include quality exterior lighting for windows at the front of your premises. Small Windows – Many residents make the mistake of not securing small windows like skylights or bathrooms, however a thief can get in easily. Doors Keep garage doors locked with a sturdy lock, preferably sliding bolts. Doors should be solid and well fitted with an appropriate locking mechanism. Hollow core doors, which can be easily broken, should not be at external entry points. Patio doors should have special locks fitted to and bottom unless fitted with a multilocking system. Also install an anti-lift device to stop a thief simply lift the door off its rail. Fit security mortice lock to french doors, and mortice bolts to the top and bottom of both doors. Alarm Systems Alarm systems provide an excellent backup, however a balance between electronic and physical security is required. Alarms provide two methods of detection, at the perimeter of the building or units within the premises once the perimeter has been breached. Ensure that you have a back to base alarm system. Installation of the alarm system should comply with and meet the intent of the requirements of the Australian Standard for Intruder Alarm Systems part 1: Systems installed in a clients premises. Safes A safe offers a high level of security, especially for items such as cash, jewellery and important documents. There are may different grades of safes available and your choice will be determined by the degree of resistance you require. For maximum security, a licensed professional should install wall and floor safes. safety tip Marking Your Valuables Thieves like portable, high value, easily saleable goods like music cds, mobile phones, jewellery, and others such as videos, computer hard drives, cameras etc. You can mark these goods in a number of ways using an engraving tool, ultra violet pens or microdot technology. Identification of your valuables/equipment and other property helps police to identify stolen property, together with victims of stealing and break and enter offences. Never leave a garage or garden shed unlocked, especially if it has a connecting door to the house. Lock tools and ladders away so that a thief cannot use them to break in. Strangers Be alert to suspicious people loitering in residential streets, or perhaps walking in and out of the front yard of houses. Do not open your door without first asking who is there and being sure you know and trust the person outside. The best defences against a doubtful caller are a viewer or spy hole in the door and a stout door chain. Remember; if in doubt keep them out. It is generally suggested that you mark your valuables with an easily identifiable number such as your drivers licence. Property which cannot be marked, or which is expensive and unique should be videotaped or photographed. You should keep an inventory (item type, make, serial number and value) of all valuables and equipment and ensure this information is secured for future reference. Don’t let the caller stop you doing these things by saying he or she is in a hurry. A genuine caller won’t mind waiting outside with door closed while you ring. Spare Keys Never leave a spare key in a hiding place like under a doormat, in a flowerpot or inside the letterbox. While You Are Away From Home For an Extended Period of Time When on holidays make your home look lived in. Have your mail and newspaper delivery stopped or gets a neighbour to collect them. Consider putting your lights and or radio on a timer. Ask someone to put out your rubbish bin and take it in when emptied. Looking After Your Flat Make sure your front door is strong. Fit hinge bolts, which stop someone pulling the door from its hinges, and fix a special steel strip into the doorframe. If you have rear sliding doors ensure that a wood dowel is placed between the door and the frame, and ensure that a slide bolt lock is used to reinforce security. Make sure doors are strong, solid core construction. Fit a five-lever mortise deadlock. A deadlock can only be opened with a key, so a thief cannot smash a nearby glass panel to open the door from inside. safety tips Garages and Sheds Never leave a spare key in a hiding place. 3 2. Don’t let the fear of crime At Home rule your life and stop you Make sure your house or flat is secured. Always secure outside doors. If you have to use a key, keep it nearby – you may need to get out quickly in the event of a fire. from enjoying the things you like doing however, be aware that the following precautions may be able to assist you. One of the most inexpensive measures you can take to protect yourself against crime is to include safety tips certain habits into your daily routine by staying alert to your surroundings and to trust your instincts. Most 4 Personal Safety people already do this as part of their everyday lives, often without realising it. Never reveal any information about yourself to a stranger (particularly over the phone), and never say you are alone. Visitors: Don’t open the door to anyone you don’t know and trust. If someone wants to use the telephone for an emergency, offer to make the call for them without letting them in. Be suspicious of people requesting entry to your home to check appliances or equipment such as the telephone or electricity. Ask to see their identity card and take time to look at it carefully before letting them in. Out and About Stay alert and aware of what is happening around you, walk with confidence and purpose. Avoid dark and lonely places, especially at night. Where possible walk with a friend or in a crowd. Carry your wallet inside a coat or front pocket. Have your keys in your hand and be ready before arriving at your home or car. safety tip Stay in open, populated and well-lit areas. Never take short cuts through parks, vacant lots, laneways or poorly lit streets, particularly at night. Walk facing the traffic so a car cannot pull up behind you. If You Are Followed: Keep looking over your shoulder and let the person following you know that you are aware of their presence. Cross the street and vary your pace, Seek help at the nearest shop or home that looks occupied, and call the police immediately. Try to make a note of the appearance of the person so as to give a description to Police. If you regularly go jogging, walking or cycling, try to vary your route and time. Stay on well-lit roads with pavements. In parkland areas, keep to main paths and open spaces where you can see and be seen by other people. While on Public Transport Check the timetable before you leave, so you don’t have to wait at bus stops/railway stations. Stay in open, populated and well-lit areas. Avoid empty train carriages. Where possible sit on an aisle. Stand and sit near other people if possible. Check to see where the emergency button is. safety tips Don’t hesitate to seek assistance from railway employees or other people if you feel you are under some particular threat. When travelling – sit in the carriage closest to the guard or bus driver. Don’t hitch hike or take lifts from strangers. Try to stay away from isolated bus stops, especially after dark. When walking down railway platforms or disembarking from transport at night, always walk with other commuters. If you feel uncomfortable, ask to be let out in a well-lit area, where there are plenty of people. Wait in full view of the train or bus, not in a dark or hidden area. Do not get in a taxi if you feel uneasy about the driver. When travelling in a cab, sit behind the driver. If You Are Confronted ! If a person approaches you or a car stops and you are threatened, scream and shout and set off your personal alarm if you have one. Get away as quickly as you can. If you can make a mental note of the persons appearance, the number of the car and its description. Write down the details as soon as possible afterwards and contact police. Personal Alarms Consider carrying personal security devices, such as a shrill or personal alarm, and keep it where you get to it easily – don’t leave it at the bottom of your handbag. When waiting for or coming from a bus or train, or when simply waling in the street at night these can be useful if you are placed in a situation of fear and concern for your safety. 5 3. A street crime, which has increased dramatically in recent years, is the offence of handbag snatching. Women are particularly vulnerable, wherever they are. Again, as with all forms of crime prevention, the same basic principle applies, you must take away the safety tips opportunity. Handbag Snatching Try to avoid just dangling your handbag down by your side from your hand or shoulder. Always keep the bag in front of your body. Always be aware of people coming from behind you, and remember that handbag snatchers sometimes. Never leave your bag on a shopping trolley – and don’t leave it at your feet. No matter where you are, it is always advisable to keep the bag with you. Never let your handbag out of your sight. On public transport, keep hold of it. 6 In the office, keep it in a locked drawer out of sight. Avoid using personal banking machines late at night. Be alert of vehicles or persons that may be nearby. When you place money into your handbag, try and avoid allowing people to observe where you put it. This applies especially when you are using an ATM outside financial institution. Carry your bag close to you with clasp facing inwards. Carry your house keys in your pocket. If someone grabs your bag, let it go. If you hang on, you could get hurt. Remember your safety is more important than your property. safety tip In the office, keep it in a locked drawer out of sight. If, despite all these precautions, your bag is taken and there are credit cards and house keys in it, cancel the credit cards immediately and have your house locks changes as soon as possible. 4. Keeping Your Car Safe Car Theft Prevention Engine Immobilisers Almost every five minutes a car is stolen in Australia. Often they’re taken for a joy ride, vandalised and dumped, or stripped for spare parts and never seen again. Car theft costs the community hundreds of millions of dollars each year. A good engine immobiliser should isolate at least two electrical circuits automatically, to prevent the engine from starting. These should be independent of each other and isolate two of the following: When using car parks, you should consider the following security tips: Ensure your windows and sun roof are closed. Set your alarm or immobiliser. Use security devices such as a steering wheel lock if you have them. Hide any valuable, or better still take them with you. Always park in busy, well lit areas. Never leave your registration, insurance or ownership papers in the glove box. Carry your keys ready to unlock the doors when returning to your vehicle and, once inside, lock the doors. Starter, ignition, fuel system. Vehicle Monitoring and Tracking Devices Car Alarms (Australian Standard Certified Alarms) Monitoring and tracking devices offer varying degrees of accuracy and a variety of features. They can be used for tracking motor vehicles in real time and could be used in vehicle recovery after theft, sometimes leading to the apprehension of thieves. They enable your vehicle to be monitored on a 24 hour basis. It is recommended that you obtain further details from registered suppliers to allow you to choose the produce best suited to your needs. Car alarms may offer protection or warning against theft from, as well as theft of, the vehicle. Always ask the installer to demonstrate the alarm’s passive arming immobiliser after installation. Also, ask for a certificate of compliance to the Australian Standard when you purchase an alarm. Other Types of Car Theft Protection Include: Bonnet locks with an engine immobiliser Ignition shields Transmission locks Door locks Parking barriers Steering wheel locks Wheel clamps and locks, and Window etching. safety tips Always lock your car doors and boot. An Australian Standards certified alarm should have sensors that offer perimeter protection, interior protection, anti-movement or vehicle jacking and glass breakage detection. 7 5. safety tip Avoid carrying large amounts of cash. safety tips 8 Safe Banking Do not keep money at home. Put it in a safe place (like a bank, building society or credit union). If you have to carry a large amount of cash put it inside a front pocket, not insider your wallet or purse. Avoid carrying large amounts of cash. Vary your routine; never pay bills at the same time and day each week. Pay your bills with cheques, by phone, via secure internet sites or through a program like Bpay (contact your bank for details). When you place money into your handbag, try and avoid allowing people to observe where you put it. This applies especially when you are using an ATM outside financial institution. When withdrawing money from a bank or other institution put it away before leaving the teller or cash machine. Don’t count your money in public, or in view of other people. 6. Parents must carefully consider any person left in charge of their children. If you can, avoid using newspapers and try to find someone you know. Remember that keeping children safe is everybody’s business. Take notice if you see a child alone or in distress, and do something to help. Be aware that they may be frightened and told not to speak to strangers. It’s important to teach young children how to protect themselves when out and about. It’s a good idea to teach children some family safety rules, including how to protect themselves without making them frightened of everyone. Get a trusted friend or family member that you and your child feel comfortable and happy with. Ask friends to recommend someone. Make arrangements with friends to baby-sit each other’s children. Seek references to see whom the baby sitter has worked for previously. Safety Whilst Out and About With Your Child will happen if they tell you about anyone who does approach them. Teach your children what to do if they ever get lost. Tell them not to wander away from where they last saw you. Keep your child close to you. Tell your child not to talk to anyone they don’t know well when they’re out. Don’t leave small children in unsupervised play areas in shops and shopping centres. You or a trusted minder needs to stay with them all the time. They should always tell you if someone approaches them. Young children need to be reassured that nothing bad Don’t ask stranger to keep an eye on children, even, while you queue at a café or go to the toilet. With all children, teach them their address and telephone number, so that they can be brought back to you more easily if they get lost. Don’t leave your child in the charge of another child. Children need adults to look after them. Make your children feel that they are an important part of the family. Show an interest in who they are and what they do. Go with your children to the sports games or practice and praise their efforts. safety tips 7. Getting a Babysitter 9 8. Threatening and Anonymous Phone Calls If You Receive an Abusive or Threatening Phone Call: safety tips Put the receiver down beside the phone, and walk away. Don’t listen to hear if the caller is still there. Don’t say anything – an emotional reaction is just what the caller wants. If the calls continue, report it to the police with a record of the date, time and content or nature of each call. Information is a powerful tool for criminals and the telephone can be an easy, anonymous way for them to gather it. 9. Thousands of bicycles are reported stolen every year. They are a popular target with thieves because they are easily sold. Don’t answer questions about your belongings, credit card numbers, bank accounts or other personal information from an unknown or unsolicited source. If threatening phone calls continue, report it to the Police and keep a record of the date, time and content of each phone call. If Police are required to trace the calls, this information will help. Bicycles Mark the frame with your name or some other form of recognisable identification. This will help the police get it back to you if they find it. Ensure that you record the details of your bicycle and take a photograph so that if your bike is stolen and then recovered, police will be able to match it to the description. Always lock your bike to something solid like a railing. Most bikes have a unique serial number for identification purposes marked on the frame. Make sure you record this number, as it will help with recovery of the bike in the event of theft. 10. The Australian Oxford Dictionary indicates that a scam is a fraudulent trick or swindle. Swindlers or con artists are smart, friendly, persuasive and aggressive. They look for an easy opportunity to take your money. The greater the opportunity you offer and the easier you make it, the more you increase your chances of falling for a scam. Pyramid Schemes. Bogus Investments or Lotteries. Alleged overseas investments particularly the well known Nigerian Letter Scam. Return to Sender – Home employment opportunities. Foreign Lottery Tickets. Off-Shore Investments. Unsolicited mail and telephone fraud. Travel Clubs and Time Share Traps that require you to pay a fee. Using unlicensed or unqualified trades people. Becoming entangled in an internet web of deceit. Simply buying goods and services without understanding their consumer rights and responsibilities, and Being caught up in the 0055/ 1900 telephone number scams. How Can You Protect Yourself Against Scams? You can reduce your chance of being swindled by knowing who it is you are dealing with. This will help to protect you against getting involved with scam operators who set up companies, accumulate debts then close down and leave their debts behind. Insist on written information and written quotes for work. Do not give a contractor a large sum of money before the work begins. Never give personal information over the telephone, including credit card and bank numbers, until you establish that the company is legitimate. Ask for the name of the person you are speaking to and whom they represent. Find out who are dealing with. Independently verify claims made by a salesperson, investment adviser or advertisement. Never give personal information over the telephone. Read letters carefully and seek professional help (eg. Accountant or solicitor) if significant money, rime or responsibilities are involved. If you want to check out the bona fides of a company, contact the Australian and Securities Investments Commission. Do business with companies you know and trust and take your time before you make any decision. Don’t judge the credibility of a company by how professional they or their promotional material or web site seems. Don’t fall for high-pressure sales tactics and say ‘No’ if you are being rushed into a decision. Don’t let embarrassment or fear keep you from reporting fraud or abuse to the appropriate authorities. Who to Contact for Assistance NSW Department of Fair Trading Phone (02) 9895 0111 www.fairtrading.nsw.gov.au Australian Securities and Investments Commission Phone: 1300 300 630 or (02) 9911 2200 www.asic.gov.au Australian Competition and Consumer Commission Phone: (02) 6243 1111 www.accc.gov.au safety tips People May be Tricked in Hundreds of Ways Including: Common Rip-Offs and Scams safety tip 11 11. (Cheques, ATMS and Credit Cards) This section offers advice about common fraud related crime problems and more importantly, what you can do to deter and prevent fraud. safety tips 12 Fraud Prevention Measures Cheques Common problems involved fraud committed by the use of cheques include: Drawing of uncleared funds from banks, ATMs, EFTPOS, fraudulent representations of stolen cheques, and cheques not met on presentation. safety tip Do not leave blank spaces on your cheques. PREVENTION MEASURES: MAKE SURE THAT: Don’t leave your chequebook in the glove box of your car. Cheque details and endorsement are in order. Always keep your credit cards separate from your chequebook as a thief can easily copy your signature. There are no changes on the cheque. Do not automatically write your address or phone number on the back of cheques prior to using them. Do not leave blank spaces on your cheques. Filling in the blanks makes it difficult to alter the amount or payee name on the cheque. If a cheque has any details changed, erased or crossed out – ensure that you request additional forms of photo identification to confirm identity verification. Challenge suspicious people without clear identification, or who you have not contacted to attend a job at our house or business. The cheque has the correct date. Figures match the handwriting. Signature is okay. Contact the company by phone to confirm the validity of the cheque. Contact banks for special clearance of large cheque amounts for expensive items, particularly from new or unknown customers. Credit Cards Credit card fraud involves fraudulent transactions on credit and debit cards, use at bank branches for cash advances, use at retail establishments for goods and services, and at ATM machines through counterfeit cards, stolen/lost cards, poor compliance and checking procedures, and theft from motor vehicles, handbags, letter boxes and the postal system. Examine credit cards very carefully. Check the following features of the card: The Hologram (inferior quality, different company hologram, change of colour). Commencement and expiry date are correct. The card is signed and the signature has not been erased, altered or written over. Printing and embossing on the card is clean and even – no smudges, white tape, and erasures. Cardholders name and EFTPOS machine receipt details match. Keep your PIN code confidential. A critical mistake is to write it on your ATM card or on a piece of paper kept in your wallet. Treat an ATM like cash. When you key your personal identification number (PIN) do not allow others to see. Avoid carrying large amounts of cash. If you must carry cash, be discreet when you make purchases. After dark, look for well lit ATMs. If you see anyone or anything suspicious, use a different ATM. Carry only the credit cards you need. Make a list of all our credit cards and their numbers. Keep this information in a safe place. Destroy unwanted or expired credit cards immediately, cancel card with the issuer. Never lend a credit card to anyone, and don’t give out any information about your cards over the phone or internet unless you the request is verified and legitimate. Carefully check your monthly statements to make sure each purchase was made by you. If you notice a credit card missing – report it immediately. The quicker you call, the less time there is for unauthorised use. Don’t leave credit cards in a car, hotel room or public place. They can easily be used for telephone purchases with little risk of being caught. Never disclose your PIN over the telephone, even when asked. safety tip Never give personal information over the telephone. Memorise your PIN number. In workplaces, secure handbags etc. in a separate, locked cupboard out of public sight, especially in commercial premises or office blocks where random offenders move from floor to floor snatching handbags and other valuable items. safety tips PREVENTION MEASURES FOR PERSONAL TRANSACTIONS & PERSONAL USE: Bank Automatic Teller Machines (ATMs) 13 12. Smoke Alarms and Fire Safety Living in a home without Installation a smoke alarm is risky Follow manufacturer’s instructions: business. When fire occurs in your home, your chances of survival are twice as good when smoke alarms are present. Smoke alarms when properly installed and maintained following the ON A CEILING The smoke alarm should be located in the centre of the ceiling. If it cannot be located here it should be located 300mm from any cornice or wall. manufacturer’s instructions), safety tips provide early warning when fire occurs. Early warning increases your chances ON A WALL The smoke alarm should be located 300mm to 500mm from the ceiling. for survival. 14 ON A CATHEDRAL CEILING OR SLOPING CEILING safety tip Don’t install smoke alarms near windows, doors or air ducts. The smoke alarm should be located 500mm to 1500mm from the highest point. AVOID DRAFTS Don’t install smoke alarms near windows, doors or air ducts where drafts could affect alarm sensitivity. AVOID DEAD AIR SPACES A dead air space is an area in which trapped hot air will prevent smoke from reaching the alarm. This generally occurs at the apex of cathedral or sloping ceilings, the corner junction of wall and ceilings, and between exposed floor joists. If your smoke alarm does not work properly the silence could be deadly! ✔ TEST: YOUR SMOKE ALARM MONTHLY. Using a broom handle, push the button. ✔ CLEAN: YOUR SMOKE ALARM AT LEAST ONCE A YEAR. Dust smoke alarm with your vacuum cleaner. ✔ REPLACE: REPLACE THE BATTERY EACH YEAR. Use the battery type listed on the alarm. When you change your clock for daylight saving time, change your smoke alarm battery. How Do I Choose Between Brands? It is recommended that the smoke alarm you buy carry the Australian Standard Number 3786. Other Options Available Include Where Can I Buy a Smoke Alarm? Models which sound alarms in all connected units. Department Stores. Hardware Stores. Electrical Retailers. Special models for use in kitchens and in caravans. Models incorporating an emergency light are available. Models for the hearing impaired. Hardwired smoke alarms with battery back up. Community complaints are often received from concerned residents about Contact your local fire station for further information on fire prevention and safety, Fire Protection Companies Caution is advised in dealing with telephone canvassers and door-to-door vendors of smoke alarms. or: ring NSW Fire Brigades, Fire Safety Division: (02) 9742 7400. Assistance for Drug Related Problems and Drug Misuse in Public Convenience Facilities There are a number of options available to reduce the impact of these problems: For Collection of Used Syringes: Contact the Needle Syringe Service Hotline on 1800 633 353. the misuse and irresponsible disposal of used syringes and associated litter in public areas such as parks, toilets, parking areas and private property such as shopping centres, hotels, residential complexes (flats, townhouses, units) etc. For Illegal Drug Use and Disposal of Syringes Shopping Centre and Residential Complexes: Consider installation of blue fluorescent lights in toilets, passageways, and secluded areas of the complex, which have this problem. For Advice and Support: From the Drug Intervention Service (DISC) about discarded syringes and other drug related issues, on phone number: 9754 6200. For Drug Related Litter and Paraphernalia in Park Areas: Contact Council’s Park Coordinator on telephone number 9725 0397 to advise of any problem locations and enable improved servicing, cleanliness and appearance of our parklands. safety tips 13. Further Information 15 14. Suspicious Persons Report T H I S I N F O R M AT I O N C O U L D H E L P S O LV E A C R I M E Time: Date: Type of Incident: Location of incident: SUSPECT PERSON: Height: Sex: Accent/speech: Male Female (tick) Thin Medium Muscular Solid Fat Hair colour: (tick) Fair Black Brown Black Red Eye Colour: (tick) Brown Blue Green Hazel Complexion: (tick) Pale Medium Olive Dark Hair: Short Bald Long Crew cut Curly Straight Short on sides (tick) Build: safety tips (tick) 16 Obese (very fat) Blonde Facial Hair: Clothing: Tattoos: (tick) Upper body Lower body SUSPECT VEHICLE: Vehicle Make: Type of Vehicle: Car Body Colour: Sedan Station Wagon Panel Van Coupe Ute Truck Motor Cycle Other (circle) Car Model: Registration Number: State: Estimated year of manufacture: Outstanding features: If urgent ring the Police on ‘000’ Explain what you saw – suspicious circumstances, direction of travel of person or car. Complete this form and hand to police upon their arrival. Grey 15. Tips for when you call the Police in an emergency: Do not assume someone has already called the police. Remain calm. Follow the instructions of the police operator. State the problem. State the location of the incident. 000 Emergency Services For urgent assistance call Emergency Services. Police Assistance Line 131 444 For non-urgent assistance such as car theft, lost property, minor car accident etc. call the Police assistance line. Crime Stoppers 1800 333 000 If you have information that could help solve a crime please call Crime Stoppers. If you wish you can remain anonymous. 17 Give a complete description of the persons/vehicles involved. Fairfield Police 9728 0399 Give the direction the suspect is travelling. Cabramatta Police 9725 8999 Green Valley Police 9607 1799 Stay on the line until told to hang up. safety tips Give your name, phone number and address. I M P O RTA N T Contact Details: