NQF Ref
xxxx
Version
1
Page 1 of 4
National Certificate in Retail (Loss Prevention) (Level 2)
Level
2
Credits
40
Purpose
The National Certificate in Retail (Loss Prevention) (Level 2) [Ref: xxxx] is an entry level
qualification for people who are working or intending to work in loss prevention within the
retail industry. This qualification is designed for completion in the workplace.
People awarded this qualification are able to provide practical skills in loss prevention in
the retail sector. They are able to demonstrate skills and knowledge specific to loss
prevention, in particular, theft and fraud, process loss, policies and procedures on loss
prevention, recognition of suspicious behaviour by customers and the use of security
systems to prevent losses.
The elective section facilitates the recognition of skills and knowledge relevant to loss
prevention including; legislative requirements in retail, product knowledge of stock, care of
stock, stock management procedures and recording losses.
This qualification may lead to the National Certificate in Retail (Loss Prevention) (Level 3)
[Ref: new] and may also lead to the National Certificate in Retail (Level 4) [Ref: 0995].
Credit Range
Level 2 credits
Level 3 or above credits
Minimum totals
Compulsory
27
3
30
Elective
0-10
0-10
10
Requirements for Award of Qualification
Award of NQF Qualifications
Credit gained for a standard may be used only once to meet the requirements of this qualification.
Unit standards and achievement standards that are equivalent in outcome are mutually exclusive for the
purpose of award. The table of mutually exclusive standards is provided in section 7 of the New Zealand
Qualifications Authority (NZQA) Rules and Procedures publications available at
http://www.nzqa.govt.nz/ncea/acrp/index.html.
Reviewed standards that continue to recognise the same overall outcome are registered as new versions
and retain their identification number (ID). Any version of a standard with the same ID may be used to meet
qualification requirements that list the ID and/or that specify the past or current classification of the standard.
Summary of Requirements

Compulsory standards
Retail Institute
SSB Code 101897
 New Zealand Qualifications Authority 2009
NQF Ref

xxxx
Version
1
Page 2 of 4
Elective – A minimum of 10 credits as specified
Detailed Requirements
Compulsory
The following standards are required
Core Generic > Core Generic > Self Management
Id
Title
7123
12355
Demonstrate knowledge of problem solving and apply a
problem solving technique to a problem
Demonstrate knowledge of stress and ways of dealing
with it
Level
Credit
2
2
2
2
Service Sector > Retail, Distribution, and Sales > Retail and Distribution Core Skills
Id
Title
Level
Credit
11941
Build rapport with customers
2
2
24996
Explain the legal definitions and consequences of theft
and fraud in a retail or distribution environment
Demonstrate knowledge of theft and fraud in a retail or
distribution environment
Identify and monitor suspicious behaviour by customers
and deter theft and fraud in a retail or distribution
environment
Demonstrate knowledge of security systems and
procedures used in a retail or distribution environment
Demonstrate knowledge of process loss in a retail or
distribution environment
Demonstrate knowledge of policies and procedures to
prevent process loss in a retail or distribution
environment
3
3
2
5
2
4
2
3
2
5
2
4
24997
24998
25000
25795
25796
Elective 1
A minimum of 10 credits at level 2 or above
Field
Subfield
Domain
Humanities
Communication Skills
Service Sector
Retail, Distribution, and
Sales
Interpersonal
Communications
Retail and Distribution Core
Skills
Retail Delicatessen
Retail Produce
Sales Transactions
Stock Control
Distribution
Transition Arrangements
Retail Institute
SSB Code 101897
 New Zealand Qualifications Authority 2009
NQF Ref
xxxx
Version
1
Page 3 of 4
Version 1
This qualification contains a standard that replaced an earlier standard. For the purposes
of this qualification, people who have gained credit for the expiring standard are exempt
from the requirement to gain credit for the replacement standard – see table below.
Credit for
Exempt from
11970
24997
NQF Registration Information
Process
Registration
Version
1
Date
Xxxx 2009
Last Date for Assessment
N/A
Standard Setting Body
Retail Institute
PO Box 24 341
WELLINGTON 6142
Telephone
Email
Website
0800 486 738
info@retailinstitute.org.nz
http://www.retailinstitute.org.nz/
Planned Review
Any person or organisation may contribute to the review of this qualification by sending
feedback to the standard setting body at the above address.
Next Review
December 2014
Other standard setting bodies whose standards are included in the
qualification
NZQA
Certification
This certificate will display the logos of NZQA and the Retail Institute.
Classification
This qualification is classified according to the NQF classification system and the
New Zealand Standard Classification of Education (NZSCED) system as specified below.
Retail Institute
SSB Code 101897
 New Zealand Qualifications Authority 2009
NQF Ref
xxxx
Version
1
Page 4 of 4
NQF Classification
NZSCED
Code
Description
Code
Description
408
Service Sector > Retail,
Distribution, and Sales
080399
Management and Commerce >
Business and Management >
Business and management not
elsewhere classified
Quality Management Systems
Providers and Industry Training Organisations must be accredited by a recognised Quality Assurance Body
before they can register credits from assessment against standards. Accredited providers and Industry
Training Organisations assessing against standards must engage with the moderation system that applies to
those standards. Accreditation requirements and the moderation system are outlined in the associated
Accreditation and Moderation Action Plan (AMAP) for each standard.
Retail Institute
SSB Code 101897
 New Zealand Qualifications Authority 2009