Think Costco First
MyCostcoServices
INSIDE:
Indepth Costco’s
Services!
The value of
Executive Membership
Think Costco First for services!
Could you become a
service provider?
FEBRUARY 2016
Think Costco First
2
40%
ur business
oms costs*
My Costco Services
What’s New?
Costco Recommends
TURTLE TECHNOLOGY
n Turtle Technology delivers leading communication services to businesses
across the UK. Our state of the art next generation services include: phone
lines and calls, broadband, mobile and data storage.
Business
Broadband and Calls*
Unlimited
Business Fibre and Calls*
£2.99
£21.99
from
per
month
+ £13.49 per month line rental + Free Migration
from
per
month
+ £13.49 per month line rental
our business with Turtles calls,
superfast broadband bundles
al, national and mobile call charges
service and your spend through
se Ocean website
count for Executive Members
Costco is constantly looking for ways to add more
value for members through our service offerings
and exclusive member pricing.
* Terms and conditions available at www.weareturtle.com
Speak to our team for more information on:
0800 069 6331
in partnership with
costco@weareturtle.com
www.weareturtle.com/costco
n Your business could save up to 40% on your business telecoms costs¹ with
super-fast business broadband and calls from £2.99 per month and £13.49
per month line rental and FREE migration.
n Speak to a member of the Turtle team to find your perfect communication
solution on 0800 069 6331 or visit www.weareturtle.com.
A+ TRAVEL/BUSINESS/GADGET INSURANCE
n As an independent broker A+ Insurance work to find you the correct cover to
meet your individual requirements. With 25 years experience behind them, you
can trust A+ Insurance to provide excellent service with 98% of their customers
saying they would recommend them to a family member or friend.
n Following on from the successful launch of travel insurance, A+ Insurance are
now working with Costco to provide it’s members with gadget and business
insurance. As you would expect members receive 5% discount and Executive
members save 10% regardless of what insurance product you buy. Have your
membership number handy and visit www.costcocompare.co.uk.
COVÉA INSURANCE
n Is a UK general insurer specialising in commercial, motor, and property
insurance. Part of the French mutual insurance group Covéa.
n Providing Executive Home and Personal Accident Plus products to Costco
members with savings of up to 15% on Sterling Executive Home Insurance
and up to 25% and two months free on Personal Accident Protection Plus
- more information is available at www.ProtectionPortal.co.uk/Costco please have your membership number to hand.
STERLING PET SOLUTIONS
n It’s a sad fact that every year thousands of cats and dogs fall ill or have an
accident or injury. Sterling Pet Solutions offer 4 different levels of vet fees
cover, for cats and dogs of any age from 2 months old.
n Pay monthly at no extra cost - more information is available at
www.ProtectionPortal.co.uk/Costco - please have your membership
number to hand.
Think Costco First
My Costco Services
Contents
2
What’s New
Costco Services
Make Life Easier
4
Executive Membership:
An essential business tool
6
Mel’s Desk
BY SUE KNOWLES
7
Dental Insurance
8
Auto Buying Programme
9
Travel Insurance
Hello and welcome to our 2016 edition of
My Costco Services.
We launched our member services back
in 2011 and the focus and design of each
offer was and will continue to be that we find
our great value for our members, the exact
same process we use for our products and
services within the warehouse.
Mel will go into more detail of the new
services we are launching which will give you
access to some great savings on insurance
products. We’ve done the research and
negotiating to make life easier for you so as
always have a browse through the brochure
and Think Costco First.
10 Business Insurance
11 Gadget Insurance
12 Web.com
13 Private Medical Insurance
14 Sage One
15 Hertz 24/7 Van Hire
16 Card Payment Processing
17 Turtle/Business Telecoms
18 Home Insurance
19 Pet Insurance
20 Personal Accident Insurance
Sue Knowles
Marketing/Admin Director
22 Disclosures
Think Costco First
3
4
My Costco Services
Executive
Membership:
An essential
business tool
FOR THOSE WHO USE
COSTCO SERVICES,
AN EXECUTIVE
MEMBERSHIP OFTEN
PAYS FOR ITSELF SEVERAL
Many Costco Services provide benefits and
discounts exclusively to Executive Members. These
values alone make Executive Membership worth
consideration.
Executive Membership is Costco’s highest
membership level. A Trade Membership costs £20
plus VAT, an Individual Membership costs £25 plus
VAT; for an additional £30 plus VAT upgrade fee,
Executive Members receive extensive benefits and
an annual 2% Reward (up to £400 for Trade and
£300 for Individual) on most Costco purchases. Even
infrequent or small-purchase warehouse shoppers
often spend enough to earn the upgrade fee back
as part of their 2% Reward.
YOU DON’T HAVE TO BE A
SPECIAL BENEFITS ON COSTCO SERVICES
Choose just one Costco Service however, and an
Executive Membership will pay for itself in most cases.
This level of membership offers access to some very
desirable benefits that are worth much more than the £30
plus VAT investment.
BIG WAREHOUSE SHOPPER
Other Executive Member benefits on Costco Services
include:
TO RECOGNISE THIS
n WPA - Affordable Health & Dental cover and Insurance
plans with introductory special offers and an additional
10% off for Executive Members.
TIMES OVER.
REWARDING ADVANTAGE.
Think Costco First
n A+ TRAVEL INSURANCE - Valuable savings on
Travel Insurance with an extra 10% for Executive
Members.
My Costco Services
n HERTZ - Van Hire through Hertz 24/7 with a discount
for Executive Members.
n NETPAY - Merchant card processing through NetPay
0.89%* per credit card transaction and 0.4% debit card
transaction. Discounts for Executive members
*other exception charges may apply.
n A+ GADGET INSURANCE - Available cover for over
550 gadgets with three levels of cover to choose from.
Insure against theft, accidental damage and breakdown
with an additional 10% discount for Executive members.
n A+ BUSINESS INSURANCE - Comparable cover from
a wide range of insurers for sole traders, professionals
and companies with 10% saving for Executive members.
GUARANTEED NO RISK
If the special advantages of Costco’s Service benefits aren’t
enticement enough, there’s one more, and it’s significant.
If you are not satisfied with your Executive Membership,
Costco will refund your upgrade fee (prior to membership
expiry). Please note you will not earn 2% on any of the
services.
For more information on Executive Membership, please visit
the warehouse or call 01923 830 477.
For more information about Costco Services, visit
costco.co.uk and search: Member Services. ■
n TURTLE - Business Telecoms, great savings on calls,
line rentals and superfast broadband bundles with an
additional 5% discount for Executive members.
n STERLING PET INSURANCE - Great cover with
a choice of 4 different levels of vet fees and insurance
provided from 2 months. 15% discount for Executive
Members.
n STERLING HOME INSURANCE - Tailor made cover
with an award winning claims service. 15% discount for
Executive members.
n STERLING PERSONAL ACCIDENT INSURANCE
- Worldwide cover 24 hours a day 365 days a year with
lump sum benefits paid for fractures, dislocation and
stays in hospital. 25% discount for Executive members
plus two months free cover.
EXECUTIVE MEMBER
Non Transferable
Please Visit:
For Executive Benefits
emberservices
www.costco.co.uk/m
Think Costco First
5
6
My Costco Services
Mel’s Desk
Hi Mel here, your Member Services Manager.
Welcome to our new edition of ‘My Costco Services’. We have
some new services to talk about in this edition and a new member
services advocate to introduce you to!
I am delighted to inform you that Elaine Haynes has now joined me
on the services team and is available to discuss any queries you
may have or maybe you are someone who would like to become a
service provider and need more information? Elaine is contactable at
ehaynes@costco.co.uk and like myself is only too happy to help.
MELANIE AUBERT-EVANS
As promised in the last edition we have got some new and relaunched
services to highlight in this issue. Pet, Home, Personal Accident,
Gadget and Business Insurance as well as Business Telecoms
all with great member savings with even more discounts for our
Executive Members.
Our aim is always to provide you with introductions to companies
who offer the best cover for the lowest possible price. Please take
this opportunity to look through the brochure and use the telephone
numbers or web-sites on each advert to access the service you are
interested in.
ELAINE HAYNES
I’m available at maubert-evans@costco.co.uk for your queries and questions.
In the meantime Think Costco First!
Melanie Aubert-Evans
UK Marketing Services Manager
Think Costco First
For more information about Costco
Services, visit costco.co.uk and search:
Member Services. ■
Recognised as the UK´s best health insurer for customer service:
onth. *
to have your treatment
My Costco Services
Cover Excellence Awards
7
(September 2014).
dental treatment, dental
dental injuries and more.
your receipt together with
(October 2014).
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Dental cover for you and your family
First for customer service
Recognised as the UK´s best health insurer for customer service:
Policies start from just £9.22 a month. *
Dental cover for you and your family
First for customer service
Your choice of dentist – choose to have your treatment
Cover Excellence Awards
privately or on the NHS.
(September 2014).
Recognised as the UK´s best health insurer for customer service:
Policies start from just £9.22 a month. *
Benefit provided towards routine dental treatment, dental
Health Insurance Awards
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MEMBERS SAVE:
Level one cover, aged 18-49 years, inclusive of 10% discount
available for Executive members.
5%
Optional cancer cover for life-saving cancer drugs not
available on the NHS.
t WPA and their range of health and dental policies
ostco
9
WPA – the doctors’ choice
FS 28452
Executive Members
Standard Members
10% SAVE
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MEMBERS SAVE:
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STANDARD
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to family, friends and colleagues over
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Find out
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and Prudential Regulation Authority. Financial Services Register number 202608.
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UK Limited
is an Introducer Appointed Representative of WPA. WPA is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority
Costco member. Terms
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Note: pre-existing dental conditions are not covered (with the exception of routine treatment).
There is a maximum joining age of 65 years and qualifying periods apply.
0800 915 6819
FS 28452
Think Costco First
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IS 553152
8
My Costco Services
Costco
Auto Programme
Exceptional value and savings
on many makes and models
Offering a seamless auto-buying experience, Costco members save time and money on new
vehicle purchases with the Costco Auto Programme. In addition, members can take advantage
of our parts, service and accessories discount on any household vehicle; saving 15% on eligible
purchases, up to £300 per transaction.
•
•
•
Low, prearranged Costco member-only pricing*
Hand-selected network of dealers with trained and certified contacts
Dedicated member support throughout the entire buying process
Available makes and models include Ford, Kia, Land Rover, Toyota, Vauxhall and more!
*Costco and its affiliates do not sell motor vehicles or negotiate individual transactions. Vehicle purchase does not qualify for the Costco
Executive Membership Programme 2% award. The 15% off discount only applies to work done at the participating dealer. It cannot be
used toward the purchase of air bags, oil changes or tyres, or be combined with any other dealer promotions or offers. Not applicable to
prior services, and any parts or work covered by a vehicle’s warranty or insurance policy. The discount is only available to existing vehicles;
it is not applicable at the time of vehicle purchase. Not all Costco Auto Programme dealers currently participate in the parts, service and
accessories benefit. Maximum savings per coupon: £300. Please visit CostcoAuto.co.uk for complete programme details.
Offer subject to change without notice. Models shown for illustrative purposes only.
Visit CostcoAuto.co.uk or call FREEPHONE 0808 101 2163
Think Costco First
My Costco Services
A+
Travel Insurance
Insuring your holiday is easy
Picking the right holiday was the hard part
Insuring your holiday is easy
With A+ Insurance you can compare single and annual travel insurance quotes from
a range of providers. Tailor your quote to get the right cover for your trip, including the
addition of medical conditions, cruise cover and golfing holidays.
Single trip cover up to age 99
Add pre-exisiting medical conditions
Winter sports cover option
Cruise cover available
Executive Members
Standard Members
SAVE
SAVE
10%
5%
* No upper age limit on single trip policies, 85 age limit on annual trip policies. A+ Insurance Services introduces customers to Travel Adder which is authorised and regulated by
the Financial Conduct Authority. A + Insurance Services Limited is authorised and regulated by the Financial Conduct Authority. A+ Insurance Services Ltd is registered in England,
No. 02657979. Registered office: 45-47 High Street, Hemel Hempstead, Herts HP1 3AF. Tel: 01442 347800. You can find us on the Financial Services Register at www.fsa.gov.uk/
register/home.do under firm reference number 308675.
Lines open 8:30am - 6:30pm Monday to Friday and 9:00am - 4:00pm on Saturday. Charged at local rate from landlines and mobiles or use inclusive call allowance.
Visit costcocompare.co.uk or call 0330 606 2551
Think Costco First
9
10 My Costco Services
A+
Business Insurance
Ensure you’re protected
Our specialist commercial insurance advisors can help you select the right cover for your
business. So whether you’re a retail premises, cafe, pub, office or tradesman we can offer
a no-obligation business insurance quotation.
Compare cover from a wide range of insurers
Instant quote online or call our UK based call centre
25 years experience in commercial insurance
Cover for sole traders, professionals and companies
Challenge us to beat your current premium
Executive Members
Standard Members
SAVE
SAVE
10%
5%
* Price quoted is a weekly cost based on insuring one gadget valued upto £250, selecting a “Standard” level of cover, paying annually in advance. A+ Insurance Services Limited
is authorised and regulated by the Financial Conduct Authority. A+ Insurance Services Ltd is registered in England, No. 02657979. Registered office: 45-47 High Street, Hemel
Hempstead, Herts HP1 3AF. Tel: 01442 347800. You can find us on the Financial Services Register at www.fsa.gov.uk/register/home.do under firm reference number 308675.
Lines open 9:00am - 6:00pm Monday to Friday and 9:00am - 12:30pm on Saturday. Charged at local rate from landlines and mobiles or use inclusive call allowance.
Visit costcocompare.co.uk or call 0330 606 2559
Think Costco First
My Costco Services
11
A+
Gadget Insurance
Cover from 60p per week*
We all know that accidents can happen and with the replacement cost of some gadgets
exceeding £500, insuring your smartphone, tablet, smart watch, laptop or other gadget is
becoming increasingly more important.
Cover available on over 550 gadgets
Up to three levels of cover to choose from
Insure against theft, accidental damage and breakdown
Save a further 10% when insuring multiple gadgets
Simple claims process, just one local rate call
Executive Members
Standard Members
SAVE
SAVE
10%
5%
* Price quoted is a weekly cost based on insuring one gadget valued upto £250, selecting a “Standard” level of cover, paying annually in advance. A+ Insurance Services Limited
is authorised and regulated by the Financial Conduct Authority. A+ Insurance Services Ltd is registered in England, No. 02657979. Registered office: 45-47 High Street, Hemel
Hempstead, Herts HP1 3AF. Tel: 01442 347800. You can find us on the Financial Services Register at www.fsa.gov.uk/register/home.do under firm reference number 308675.
Lines open 9:00am - 6:00pm Monday to Friday and 9:00am - 12:30pm on Saturday. Charged at local rate from landlines and mobiles or use inclusive call allowance.
Visit costcocompare.co.uk or call 0330 606 2559
Think Costco First
12 My Costco Services
Costco have teamed
up with Web.com
to give you the best
possible chance of
being seen online
Visit scoot.co.uk/costcomember or call 0800 160 1668
Think Costco First
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My Costco Services
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available on the NHS.
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(September 2014).
Optional cancer cover for life-saving cancer drugs
notInsurance Awards
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available on the NHS.
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WPA – the doctors’ choice
(October 2014).
Build your policy to suit your individual needs and budget.
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and Prudential Regulation Authority. Financial Services Register number 202608.
07/15214
FS 28452
FS 28452
Visit wpa.org.uk/costco or call WPA on 0800 915 6819
Note: pre-existing medical conditions are not covered and applications are subject to medical
underwriting (no medical examination required).
There is a maximum joining age of 65 years.
Note: pre-existing medical conditions are not covered and applications are subject to medical
underwriting (no medical examination required).
There is a maximum joining age of 65 years.
EMS 505226
IS 553152
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1. Lifetime discount whilst you remain a Costco member. Terms & conditions at wpa.org.uk/costco
Think Costco First
Costco Warehouse UK Limited is an Introducer Appointed Representative of WPA. WPA is authorised by the Prudential Regulation Authority and regulated
1. Lifetime discount whilst you remain a Costco member. Terms & conditions at wpa.org.uk/costco
by the Financial Conduct Authority and Prudential Regulation Authority. Financial Services Register number 202608.
07/15214
Costco Warehouse UK Limited is an Introducer Appointed Representative of WPA. WPA is authorised by the Prudential
Regulation Authority and regulated
by the Financial Conduct Authority and Prudential Regulation Authority. Financial Services Register number 202608.
07/15214
14 My Costco Services
Sage One
Accounting
Managing your cash flow
just got easier
Sage One and Costco give you the confidence to run a successful small business by giving you
this great offer on Sage One Accounting:
Executive members - £5 per month (50% off)
Standard members - £6 per month (40% off)
Run your business like a pro
• Work from anywhere, anytime at your convenience
• Stay up to date with the latest legislation
• No need to be an accounting whizz, it’s simple to use
Save
up to
50
• Peace of mind with free 24/7 UK based telephone & email support
• Collaborate seamlessly in the cloud with your accountant
Sage One Accounting allows you to:
• Easily generate customised quotes and invoices
• Connect your online bank directly into Sage One and cut out manual data entry
• Become more flexible and grow with multi-currency, multi-company and multi-user
• Quickly send invoices and record any payments via the mobile app
Terms and conditions apply
To take advantage of this offer sign up today.
Visit www.sageone.co.uk/costco
Think Costco First
%
My Costco Services
Van Hire
Too big to take home?
Rent hourly, daily, overnight
Hertz 24/7 has teamed up with Costco to offer members an hourly van hire service.
There are 3 simple steps to hiring a van...
BOOK IT
• In order to drive, you must be over the age of 21 and have held your licence for at least one year
You also need to hold a valid credit card or Visa debit card
• Pre-register on-line or purchase an enrolment pack in store for £15**
rental and you can purchase additional hours in increments of one hour as required
• Alternatively keep your van overnight from £30, or have it for the whole day from just £70
USE IT
• Unlock the van by holding your Hertz 24/7 key fob over the reader located behind the windscreen
If your vehicle has a pin pad and you received an entry code, enter the code to unlock the doors
• Follow the instructions on the display pad to start your journey, then drive the van as you would any other vehicle
• Buying fuel for the van is simple. If you need to top up, a fuel card is provided for your convenience
RETURN IT
• Park the van in the space you took it from and switch off the ignition
• Leave the keys in the van and ensure that there’s at least 1⁄4 tank of fuel ready for the next customer
• End your booking using the display screen, then hold your key fob over the reader (or re-enter your
pin code) to lock the doors
• Remember to hang on to your Hertz 24/7 membership pack for future bookings. Your membership is
free for life and you can rent again using the same details
Hertz 24/7 members also enjoy a 10% discount off regular Hertz rentals and free membership to
Hertz Gold Plus Rewards. Please visit the web site for further details.
*Fuel charges apply. Please check at the time of reservation.
**Discount for Executive Members
Visit hertz247.com.costco
In a rush or want to check availability?
Pre register and book at www.hertz247.com/costco
Think Costco First
15
16 My Costco Services
NetPay
Leading payment
service provider
Free
Setup
plus 6 months Free
PCI Compliance Fees
Card Payment
Processing
for your
business
NetPay Merchant Services, a leading
payment service provider, is a card
processing service for Costco members.
NetPay provides our members with the
latest terminal equipment, some of the
most competitive rates in the market
and is supported by NetPay’s customer
service team 24x7x365.
Debit Card
Rates
Credit Card
Rates
0.4% 0.89%
per transaction
per transaction
Opportunity for Costco members;
Payment terminal and online payment services
First month rental free for executive members
Get access to Revolution the portal that provides
you with access to your transaction information and
intelligent management reports
Benefit from NO annual fee
Receive UK based support, 24x7x365
Static, Wireless and Mobile terminals available
From only £12.00 per/mth*
Colour and contactless options available
From £9.50 per/mth* for a virtual terminal
to process mail order or telephone order transactions
*Rental per month excluding VAT at the standard rate.
Terminal models and prices may vary.
Visit www.netpay.co.uk/costco or call 0845 004 6266
Think Costco First
My Costco Services
Turtle
%
Extra 5 or
tf
discoun e
Executiv **
s
Member
Business
Telecoms
40%
Save
up to
on your business telecoms costs*
Supercharge your business
with Turtles calls, line rental and
superfast broadband bundles
L
ow cost local, national
and mobile call charges
Great
value bolt on options,
including call discounts and
call features
M
anage your service and your
spend through our easy to use
Ocean website
L
arge business solutions available
**
A further 5% discount off line
rental and call packages for
Executive Members
Business
Unlimited
from
from
Broadband
and Calls*
£2.99
per
month
+ £13.49 per month line rental
+ Free Migration
Business Fibre
and Calls*
£21.99
per
month
+ £13.49 per month line rental
*All charges quoted are plus VAT at 20%. The £2.99 broadband offer is for speeds up to 17Mbit download and 1Mbit upload and a 5GB usage cap. The super-fast broadband at £21.99
per month is for speeds up to 38Mbit download and 20Mbit upload and is based on an unlimited usage allowance. Unlimited usage means completely unlimited with no usage caps.
All services are based on a 24 months contract term although 12 month contract options are available subject to an increased monthly charge. Line rental is a mandatory requirement
with the broadband packages advertised however broadband only services are available separately. With line rental Turtle will supply your telephone calls, a full list of charges including
available packages are listed at www.weareturtle.com/costco. If you move your services away from Turtle or cancel your services before the end of the term you will be subject to contract
cancellation charges which will be dependent on your monthly charge. **Executive member discounts will be provided as a discount on the monthly rates as advertised, the 5% discount
is available on line rental, broadband and call packages only. All charges are based upon payment by Direct Debit.
Visit www.weareturtle.com/costco or call 0800 069 6331
Think Costco First
17
18 My Costco Services
Home
Insurance
Tailor-made cover
Looking for
Home Insurance?
Sterling Executive Home Insurance
The Sterling Executive Home Insurance policy provides tailor-made cover and an award winning
claims service. Get a quote online or speak to one of the underwriters directly over the phone.
Why choose Sterling Executive Home Insurance?
• Tailor-made cover and an award winning claims service
• Specialist cover for your fine art, antiques jewellery and watches
• All your personal possessions protected anywhere in the world
• Accidental Damage cover for buildings and contents
• Direct access to a UK based team of underwriters
Renewal not yet due?
Don’t worry - schedule a call back from our website and we will
call you nearer the time and provide you with a quote.
Executive Members
Standard Members
SAVE
SAVE
15%
*
10%*
Benefits are subject to exclusions and limitations. Please refer to the Policy Documentation for the full terms and conditions of the policy.
*Discounts vary depending on your Costco membership type
Visit www.ProtectionPortal.co.uk/Costco
or call 0333 220 5522
Think Costco First
My Costco Services
Pet
Insurance
4 different levels of
cover available
Looking for
Pet Insurance?
Sterling Pet Solutions
It’s a sad fact that every year thousands of cats and dogs fall ill or have an accident or injury and
with the average cost of emergency treatment following a road traffic accident at the vets costing
over £500, or a cruciate ligament operation costing perhaps as much as £2,500 costs can soon
make a hole in the budget. If your pet is unlucky enough to develop a condition that requires on
going treatment costs can really start to rise.
Why choose Sterling Pet Solutions Insurance?
• Choice of 4 different levels of vet fees
• You can insure a pet of any age (from 2 months)
• Vet fees excess of just £50 per condition in your first year
• 10% discount when you insure more than 1 pet
• Quick treatment - there’s no need to consult us first if your
pet is referred for specialist treatment by your vet
• Cover for complementary treatment, clinical diets and
behavioural problems
• Pay monthly at no extra cost
Executive Members
Standard Members
SAVE
SAVE
15%
*
10%*
Please carefully read the Policy Wording for the full terms & conditions of the policy, to ensure that the policy is right for you, as there are some
exclusions and limitations. We do not give advice and are not making a personal recommendation based on your individual circumstances that the
policy is suitable for your needs. There may be other products in the market with varying terms and premiums.
*Discounts vary depending on your Costco membership type
Visit www.ProtectionPortal.co.uk/Costco
Think Costco First
19
20 My Costco Services
Personal Accident
Insurance
Protect you and your family
Personal Accident Plus
The Personal Accident Plus insurance provides you with a lump sum of money if you suffer a
bodily injury at work, playing sports, at home and even when you’re on holiday**. It will also help
towards getting you home and assistance at home following a stay in hospital.
Why choose Personal Accident Plus?
• Worldwide cover 24 hours a day and 365 days a year
• Cover at work, home and during leisure activities
• Lump sum benefits paid for fractures, dislocation and stays
in hospital as well as for disabilities and accidental death
• Help at home with housework, meal assistance and personal
care following an accident that results in a stay in hospital***
• Up to 25% discount for Costco members and your first two
months cover free*
• Simple online application with guaranteed acceptance for
UK residents aged 18-69
Up to 25% Discount
for Costco Members
and TWO MONTHS
FREE*
*Discounts vary depending on your Costco membership type.
**Certain hazardous sports and activities are not covered. Please carefully read the Policy Wording for the full terms & conditions of the policy,
to ensure that the policy is right for you, as there are some exclusions and limitations. We do not give advice and are not making a personal
recommendation based on your individual circumstances that the policy is suitable for your needs. There may be other products in the market
with varying terms and premiums.
***A stay in hospital must be for at least 24 hours under the advice of a Doctor.
Visit www.ProtectionPortal.co.uk/Costco
Think Costco First
The Card that pays to
dine, travel and shop
1
cashback rewards
on all eligible restaurant dining2
(no maximum)
cashback rewards on all
eligible travel bookings2
(no maximum)
cashback rewards at Costco and
almost everywhere else2
(maximum £300 cashback rewards every 12 months)
Representative 19.9% APR variable
Apply in a Costco warehouse today
or online at www.costco.co.uk
1. Terms and Conditions apply. For more information please visit amex.co.uk/costco or visit the Membership desk.
2. Cashback rewards will be payable annually in the month following your Credit Card anniversary. 3% is earned on every full £1
spent and charged on all eligible restaurant dining purchases (no maximum). 2% is earned on every full £1 spent and charged
on eligible travel purchases (no maximum). Unless stated above as being eligible, purchases will earn 1% cashback rewards
on virtually every full £1 spent and charged per purchase (maximum £300 cashback rewards every 12 months), subject to
exclusions. Cashback rewards are not earned on Balance Transfers, Cash Advances, American Express® Travellers’ Cheques
purchases, Foreign Exchange transactions, interest, any spending in excess of your credit limit, charges for returned payments,
late payment or referral charges and American Express Credit Card finance charges.
American Express Services Europe Limited. Registered Office: Belgrave House, 76 Buckingham Palace Road, London, SW1W
9AX. Registered in England and Wales with No. 1833139. American Express Services Europe Limited is authorised by the Financial
Conduct Authority under the Payment Services Regulations 2009 (Ref. No. 415532) for the provision of payment services.
Think Costco First
22 Legal
General Service Disclosures
All services are provided by third party providers and are subject to certain terms and restrictions. You must be a
current paid Costco member in order to receive Costco pricing or incentives when signing up for any service. In the
event your membership is cancelled or downgraded, pricing for services will be changed accordingly. All incentives
are provided by third party providers. Additional information, disclosures, eligibility requirements, and applicable
terms and conditions for all Costco Services can be found on costco.co.uk, click Services at the top of the website.
All offers are subject to change without notice.
WPA
Preferential rates are available depending on your Membership type, visit wpa.org.uk/Costco for full details.
WPA is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and
Prudential Regulation Authority.
AUTO BUYING PROGRAMME
Costco and its affiliates do not sell motor vehicles or negotiate individual transactions. Vehicle purchase does
not qualify for the Costco Executive Membership programme 2% award. Offer subject to change without notice.
Models shown for illustrative purposes only.
A+ TRAVEL / GADGET / BUSINESS INSURANCE
Costco is an introducer appointed representative of A+ Insurance Services Ltd (A+). A+ Insurance Services Ltd is
authorised and regulated by the Financial Conduct Authority. You can find A+ on the Financial Services Register at
www.fsa.gov.uk/register/home.do under firm reference number 308675. Insurance is available to UK residents only.
WEB.COM
Web.com Services sold to Customers will be based on current products and the respective price lists and terms
and conditions. Web.com reserves the right to make any modification or changes to the products, pricing,
capabilities, features and terms and conditions of any Web.com or Scoot Services or other services offered or
provided by Web.com or Scoot in its sole and absolute discretion. Products, pricing, capabilities, features and
terms and conditions as in effect from time to time may be found at www.scoot.co.uk.
SAGE
For terms & conditions see our website http://uk.sageone.com/costco/
HERTZ
Please note that no refunds are available on this service once the Hertz 24/7 Membership pack has been activated.
Please visit https://www.hertz247.co.uk/costco/en-gb/legal/termsandconditions for details. Overnight rate valid
for bookings Mon-Thurs 18.00-08.30.
NETPAY
Payment terminal rentals and PCI compliance costs are +VAT charged at 20%. Card processing charges do not attract
VAT. A monthly minimum processing charge of £15 applies excluding any terminal rental if the total merchant service
charge for any given month is less than this amount. We are committed to offering you the most competitive rates and
will vary these charges only when interchange or assessment increases are imposed upon us by any card schemes or
issuers. Acceptance is based upon our risk criteria, in certain situations it may unfortunately not be possible to provide
you with the service if the industry you are in is deemed high risk. Executive Members are given one-months free
terminal rental as a rebate after sign-up. A fee of £15 applies for each chargeback processed.
wpa.org.uk
Think Costco First
Legal 23
General Service Disclosures
TURTLE
All charges quoted are plus VAT at 20%. The £2.99 broadband offer is for speeds up to 17Mbit download and 1Mbit
upload and a 5GB usage cap. The super-fast broadband at £21.99 per month is for speeds up to 38Mbit download
and 20Mbit upload and is based on an unlimited usage allowance. Unlimited usage means completely unlimited
with no usage caps. All services are based on a 24 months contract term although 12 month contract options are
available subject to an increased monthly charge. Line rental is a mandatory requirement with the broadband packages
advertised however broadband only services are available separately. With line rental Turtle will supply your telephone
calls, a full list of charges including available packages are listed at www.weareturtle.com/costco. If you move your
services away from Turtle or cancel your services before the end of the term you will be subject to contract cancellation
charges which will be dependent on your monthly charge. Executive member discounts will be provided as a discount
on the monthly rates as advertised, the 5% discount is available on line rental, broadband and call packages only. All
charges are based upon payment by Direct Debit.
STERLING EXECUTIVE HOME INSURANCE
Sterling Executive Home Insurance is underwritten and arranged by Covea Insurance plc. Registered in England and
Wales No. 613259. Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority
and the Prudential Regulation Authority No. 202277. The registered address is Norman Place, Reading, RG1 8DA.
Costco Wholesale UK Limited is an introducer appointed representative of Covea Insurance plc.
STERLING PET SOLUTIONS
Sterling Pet Solutions is a trading name of Sterling Client Services Ltd (“SCS”). Sterling Pet Solutions insurance is arranged
by SCS. SCS is incorporated in England and Wales with registered number 9015536 and registered office is at 50
Kings Hill Avenue, Kings Hill, West Malling, Kent, ME19 4JX. SCS is authorised and regulated by the Financial Conduct
Authority and appears on the Financial Services Register under number 628324. Sterling Pet Solutions insurance is
underwritten by Alpha Insurance A/S. Alpha Insurance A/S, registered office, Harbour House I, Sundkrogsgade 21,
DK-2100 Copenhagen, Denmark, registered in Denmark no. CVR: 2106 4440. Alpha Insurance A/S are authorised and
regulated by the Danish Financial Services Authority to conduct insurance business within the EEA. Costco Wholesale
UK Limited is an introducer appointed representative of SCS.
PERSONAL ACCIDENT PLUS
Personal Accident Plus is arranged by Covea Insurance plc. The personal accident cover under the policy is underwritten
by Covea Insurance plc and the home care assistance cover is underwritten by AGA International SA.
Covea Insurance plc is a public limited company incorporated in England and Wales, registered number 613259. Its
registered office is at Norman Place, Reading, Berkshire, RG1 8DA. It is authorised by the Prudential Regulation Authority
and regulated by the Financial Conduct Authority and Prudential Regulation Authority registration number 202277.
AGA International SA is duly authorised in France and the United Kingdom, and is subject to limited regulation by the
Prudential Regulation Authority and the Financial Conduct Authority. Costco Wholesale UK Limited is an introducer
appointed representative of Covea Insurance plc.
wpa.org.uk
Think Costco First
Savings
too big
to get home?
SHOP ONLINE and have items delivered to your door.
online
exclusives
ONLINE ONLY
EXCLUSIVES.
1000s of items not
available in your local
warehouse.
Think Costco First
INSTALLATION,
ASSEMBLY &
DISPOSAL.
On selected items
including appliances.
PRICES ARE
DELIVERY
INCLUSIVE.
No additional costs
giving peace of mind.
Visit www.costco.co.uk