Troubleshooting Guide diesel - gasoline - LPG P/N 0172021 June 1999 P.O. Box 1160 St. Joseph, MO 64502-1160 1-800-255-0317 Fax: 816-360-9379 www.snorkelusa.com GENERAL INFORMATION This manual contains procedures for locating and correcting the majority of problems which may develop on the “Snorkelift” TB 37 Aerial Platform. Since the majority of malfunctions experienced on equipment in the aerial platform Industry are associated with the hydraulic and electrical systems, great effort has been made to develop a guide which insures that procedures regarding these areas are given the fullest possible attention and detail. As a result of these efforts, the aerial platform has been divided into twelve distinct groups with each group covered by an individual section. The Sections are as follows: 1.) Engine Diagnostics 2.) Hydraulic Pump Diagnostics 3.) Steering System Diagnostics 4.) Drive System Diagnostics 5.) Emergency Power System Diagnostics 6.) Swing System Diagnostics 7.) Platform Rotation System Diagnostics 8.) Platform Leveling System Diagnostics 9.) Boom Elevation System Diagnostics 10.) Telescope System Diagnostics 11.) Fuel System Diagnostics 12.) Accessories Diagnostics NOTES, CAUTIONS AND DANGERS The terms NOTE, CAUTION, and DANGER appear throughout this manual and have specific meanings. A NOTE provides additional or special information to make a step or procedure easier or clearer. Disregarding a NOTE might cause inconvenience, but would not cause equipment damage or personal injury. A is provided in a procedure wherever minor personal injury or equipment damage could result. Disregarding a CAUTION could cause damage to the machine; however serious personal injury is unlikely. is the most serious and emphasizes areas where personnel injury and even death could result from negligence. Permanent mechanical damage is also highly probable. DANGER signs are to be taken seriously. In some cases, serious injury or death has resulted from disregarding a DANGER. NOTE: Engine maintenance and troubleshooting information not contained in this manual may be found in the engine maintenance manual originally provided with the machine, or from the Engine Manufacture/Dealer Network. It should be recognized that every person who performs testing and diagnostic procedures and every person supervising any of these functions must be properly trained and qualified. If a problem should occur which is not covered by this manual or which cannot be corrected using the listed corrective actions, technically qualified guidance from the Service Department of Snorkel International Inc., should be obtained prior to proceeding further. Tel: (816) 364-0317 NOTE: Diagnostic procedures basically consist of a logical process of elimination. For this reason, it is very important that the steps be performed in the order in which they are presented. Always begin by localizing the problem and defining the symptoms as accurately as possible. When the problem has been localized, make sure to completely read and comprehend the appropriate flow chart. Do not attempt to make shortcuts. 1 MANUAL DESIGN Each symptom described is followed by a list of inspections to be performed. Each inspection is in the form of a flowchart. A set of detailed checks are then performed at the component and/or related areas which confirm or decline the outcome. If the inspection is declined the flowchart will refer to the next step to be performed until the problem is confirmed. The diagnosis then enables a determination. Example: Problem Solving Procedure Step 1 Problem Inspect Step 2 Go to Page OK Inspect Go to Page Example: Flowchart Procedure Inspect If Troubleshoot (Identify Problem) Yes Go to step no Replace or perform repair EQUIPMENT NEEDED: Multimeter: A meter designed to read voltage, amperage and resistance. Pressure Test Gauge: A pressure gauge rated for 0 - 1000 psi. A pressure gauge rated for 0 - 5000 psi. Tachometer: A meter designed to measure engine RPM on gas and/or diesel. (Photo Tachometer is recommended) Flowmeter: A meter designed to measure fluid flow. Stopwatch: A tool designed to measure time. 2 SYMPTOM PAGE NUMBER Section One - Engine Diagnostics 9 Engine starter fails to operate (No Electrical) Starter disengages before engine starts 10 Engine cranks over but will not start 10 Engine starts then shuts down after 30 seconds 11 Engine will not accelerate 11 Engine over accelerates 12 Engine will not start from platform control 12 Engine starts while cranking, then dies when key switch is released 13 Section Two - Hydraulic Diagnostics Hydraulic system functions on emergency power only 39 Hydraulic pump stays on stroke 39 Hydraulic oil overheats during operation 39 Hydraulic functions are sluggish 40 Hydraulic pump will not build pressure 40 Hydraulic pump will not build enough pressure 40 Flow from hydraulic pump is too low 40 Flow from hydraulic pump is too high (kills engine) 41 Section Three - Steering System Diagnostics 53 Machine will not steer 3 SYMPTOM PAGE NUMBER Section Four - Drive System Diagnostics Drive system is not operational with controller in either direction 61 No forward drive (Reverse OK) 62 No reverse drive (Forward Ok) 62 Drive high range not operating 63 Machine drives at full speed with platform raised and/or extended 63 Brakes will not release 63 Only one wheel turns (2 wheel drive) 64 One wheel turns faster than other (2 wheel drive) 64 Section Five - Emergency Power System Diagnostics Emergency pump motor non-operational 85 No functions when on emergency power 85 Section Six - Swing System Diagnostics Swings only in one direction 93 No response from swing when platform controls are activated (Ground Controls Ok) 93 No response from swing when ground controls are activated 93 Swings erratically in either direction 94 Swings faster one way than other 94 Swing brake will not hold 94 Swings too slow 95 Section Seven - Platform Rotation System Diagnostics Platform rotate does not operate 109 Platform rotates itself 109 4 SYMPTOM PAGE NUMBER Section Eight - Platform Leveling System Diagnostics Platform will not maintain level as boom raises or lowers 115 Platform will not maintain level with machine off 115 Platform level will not work from ground control 115 Platform level will not work from platform control (Ground Control Ok) 116 Platform level up function is inoperative 116 Platform level down function is inoperative 116 Section Nine - Boom Elevation System Diagnostics Boom raises but will not stay elevated 129 Boom will not raise from platform control (Ground Control Ok) 129 Boom will not raise from ground control 129 Section Ten - Telescope System Diagnostics Boom will not retract from ground control 137 Boom will not retract from platform control (Ground Control Ok) 137 Boom will not extend from ground control 137 Boom will not extend from platform control (Ground Control Ok) 138 Boom drifts in 138 Section Eleven - Fuel System Diagnostics Engine will not start on gasoline, but will start on L.P. 151 Engine will not start on L.P., but will start on gasoline 151 5 SYMPTOM PAGE NUMBER Section Twelve - Accessories Diagnostics AC Generator will not function 159 AC Generator has low voltage 159 Machine will not steer 159 6 SECTION ONE: ENGINE DIAGNOSTICS SECTION ONE ENGINE DIAGNOSTICS Chart 1 Engine starter fails to operate (No Electrical) Step 1 Inspect Battery and Cable Connections Step 2 OK Inspect Power Cables and Battery Disconnect Switch Step 3 Go to Page 18 OK Inspect Starter Solenoid Troubleshooting Guide Go to Page 18 OK Inspect Engine Starter Relay Step 11 Go to Page 17 OK Inspect Engine Anti-Restart Relay Step 10 Go to Page 17 OK Inspect Ground/Platform Selector Switch Step 9 Go to Page 16 OK Inspect Ignition/Emergency Power Switch Step 8 Go to Page 16 OK Inspect Ground Master (Key) Switch Step 7 Go to Page 15 OK Inspect Emergency Stop Switch Step 6 Go to Page 15 OK Inspect Ground Control Circuit Breaker (25 Amp) Step 5 Go to Page 14 OK Inspect Ammeter Step 4 Go to Page 14 9 Go to Page 19 TB 37 SECTION ONE ENGINE DIAGNOSTICS Chart 2 Step 1 Starter disengages before engine starts Inspect Engine Anti-Restart Relay Step 2 Go to Page 20 OK Inspect Starter Solenoid Go to Page 20 Inspect Ground Master (Key) Switch Go to Page 21 Chart 3 Step 1 Engine cranks over but will not start Step 2 OK Inspect Ground/Platform Selector Switch Step 3 OK Inspect Ignition/Emergency Power Switch Step 4 OK Go to Page 22 OK Inspect Run Relay Step 5 Go to Page 21 Go to Page 22 OK Inspect Magnetic Switch (Ford only) Go to Page 23 Inspect Magnetic Switch (Deutz only) Go to Page 23 Step 6 Step 7 OK Inspect Run Solenoid (Deutz only) Troubleshooting Guide 10 Go to Page 24 TB 37 SECTION ONE ENGINE DIAGNOSTICS Chart 4 Step 1 Engine starts then shuts down after 30 seconds Inspect Engine Temperature Gauge Step 2 Go to Page 25 OK Inspect Engine Oil Pressure Switch Go to Page 25 Chart 5 Step 1 Engine will not accelerate Inspect Throttle Circuit Breaker (15 Amp) Step 2 OK Inspect Medium Throttle Relay (Ford only) Step 3 Step 4 Go to Page 27 OK Inspect Throttle Governor or Controller (Ford only) Step 5 Go to Page 26 OK Inspect High Throttle Relay (Ford only) OK Go to Page 26 Go to Page 27 OK Inspect Actuator (Ford only) Go to Page 28 Inspect Throttle Relay (Deutz only) Go to Page 28 Step 6 Step 7 OK Inspect Throttle Solenoid (Deutz only) Troubleshooting Guide 11 Go to Page 29 TB 37 SECTION ONE ENGINE DIAGNOSTICS Chart 6 Step 1 Engine over accelerates Inspect Governor (Ford only) Step 2 Go to Page 30 OK Inspect Actuator (Ford only) Go to Page 30 Inspect Ground/Platform Selector Switch Go to Page 31 Chart 7 Engine will not start from platform control Step 1 Step 2 OK Inspect Platform Control Circuit Breaker (20 Amp) Step 3 OK Inspect Emergency Stop Switch Step 4 Go to Page 32 OK Inspect Ignition/Emergency Power Switch Troubleshooting Guide Go to Page 32 OK Inspect Platform Start Switch Step 6 Go to Page 32 OK Inspect Foot Switch Step 5 Go to Page 31 12 Go to Page 33 TB 37 SECTION ONE ENGINE DIAGNOSTICS Chart 8 Engine starts while cranking, then dies when key switch is released Step 1 Inspect Run Solenoid Step 2 OK Inspect Murphy Switch Step 2 Go to Page 34 OK Inspect Vacuum Switch (Ford only) Troubleshooting Guide Go to Page 34 13 Go to Page 35 TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine starter fails to operate (No Electrical) Batteries omit hydrogen and oxygen elements that can combine explosively. Do not smoke or permit open flames or sparks when checking batteries Recharge or replace battery(s) If low or no voltage Inspect Batteries Using a meter set to read voltage, check each battery for 12 volts while under load Clean all connections If 12V Check battery connections If corroded If loose Tighten all connections Step 1 Step 2 Using a meter set to read voltage, measure voltage entering Battery Disconnect Switch Should read 12-12.7 volts Inspect Power Cables and Battery Disconnect Switch If If 12-12.7V Battery Disconnect Switch in Off Position Then Reset Battery Disconnect Switch to On Position If 12-12.7V Using a meter set to read voltage, turn Battery Disconnect Switch to On position, measure voltage coming out of Battery Disconnect Switch Should read 12-12.7 volts If low or no reading Go to step 3 Troubleshooting Guide 14 Repair or replace Battery Disconnect Switch and/or Battery Disconnect Switch wiring TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Ammeter If 12-12.7V Using a meter set to read voltage, measure voltage between 1.Battery Disconnect Switch and Ammeter (+) on wire # 57 2.Ammeter (-) and Circuit Breaker on wire #1A Should read 12-12.7 volts If low or no reading Repair or replace Circuit Breaker and/or Circuit Breaker wiring Go to step 4 Step 3 Step 4 Inspect Ground Control Circuit Breaker (25 Amp) Using a meter set to read voltage, turn Battery Disconnect Switch to On position, measure voltage entering Emergency Stop Switch Should read 10-12 volts If Circuit breaker is open If low or no reading Then Reset Circuit breaker If 10-12V Check for voltage between Circuit Breaker and Emergency Stop Switch on wire #1A Should read 12 volts If low or no reading Go to step 5 Troubleshooting Guide 15 Repair or replace Circuit Breaker and/or Circuit Breaker wiring TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Emergency Stop Switch Using a meter set to read voltage, pull Emergency Stop Switch out and measure voltage between Emergency Stop Switch and Battery side of Ground Master (Key) Switch. Should read 10-12 volts If Emergency Stop Switch is off (pushed in) Then Pull Emergency Stop Switch (out) to the On position If 10-12V If low or no reading Replace Emergency Stop Switch and/or Emergency Stop Switch wiring Go to step 6 Step 5 Step 6 Inspect Ground Master (Key) Switch Go to step 7 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage between Battery post side of Ground Master Switch and start side of Ground Master Switch. Should read 10-12 volts If low or no reading Repair or replace Ground Master Switch and/or Ground Master Switch wiring Troubleshooting Guide 16 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Ignition/Emergency Power Switch Go to step 8 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage between Ground Master Switch and Ignition/Emergency Power Switch Should read 10-12 volts If low or no reading Replace Ignition/Emergency Power Switch and/or Ignition/Emergency Power Switch wiring Step 7 Step 8 Inspect Ground/Platform Selector Switch Set Selector Switch to Ground position. Using a meter set to read voltage, activate starter and measure voltage between Ignition/Emergency Power Switch and Ground/ Platform Selector Switch Should read 10-12 volts If Ground/Platform Selector Switch is in Platform position Then Return Ground/ Platform Selector Switch to Ground position Go to step 9 Troubleshooting Guide 17 If low or no reading If 10-12V Replace Ground/Platform Selector Switch and/or Ground/Platform Selector Switch wiring TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Engine AntiRestart Relay Replace wiring to Engine Anti Restart Relay If low or no reading Using a meter set to read voltage, activate engine starter and measure voltage between Ground Control Switch and Anti-Restart Relay on wire #5C. Should read 10-12 volts If 10-12v Go to step 10 If 10-12v Measure voltage at wire #5B. Should read 10-12 volts If low or no reading Replace Engine AntiRestart Relay If still does not engage Check Adjustable Resistor between Terminal 164 and 164B, Adjust as needed for starter to engage. Step 9 Step 10 Inspect Engine Starter Relay Check ground continuity No continuity Continuity Replace Engine Starter Relay Go to step 11 Troubleshooting Guide 18 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage from 1. wire #5B to Starter Relay. 2. wire from Starter Relay to Ground Should read 10-12 volts If low or no reading Replace Engine Starter Relay wiring TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Starter Solenoid Check ground continuity No continuity Continuity Replace Starter Solenoid Return to step 1 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage from 1. wire #5A to Starter Solenoid 2. Starter Solenoid to Ground Should read 10-12 volts If low or no reading Replace Starter Solenoid wiring Step 11 Troubleshooting Guide 19 TB 37 SECTION ONE ENGINE DIAGNOSTICS Starter disengages before engine starts Inspect Engine AntiRestart Relay Continuity Open field in alternator Disconnect wire 164B from Alternator. Check continuity between post and alternator case. No continuity Repair or replace Alternator Adjust resistor for longer cranking time, until engine starts and alarm shuts off. (approx. 30 seconds) Locate the adjustable resistor between terminals #164 and #164B, remove the plastic covering. While activating the starter, slowly slide adjuster until cranking time is sufficient for starting engine. Replace the plastic covering. Step 1 Step 2 Inspect Starter Solenoid Check ground continuity No continuity Continuity Replace Starter Solenoid Return to step 1 Troubleshooting Guide 20 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage from 1. wire #5A to Starter Solenoid 2. Starter Solenoid to Ground Should read 10-12 volts If low or no reading Replace Starter Solenoid wiring TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine cranks over but will not start Inspect Ground Master (Key) Switch Go to step 2 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage between Battery post side of Ground Master Switch and ignition side of Ground Master Switch. Should read 10-12 volts No reading Repair or replace Ground Master Switch and/or Ground Master Switch wiring If reading is low Check Battery Step 1 Step 2 Set Selector Switch to Ground position. Using a meter set to read voltage, activate starter and measure voltage between Ignition/Emergency Power Switch and Ground/ Platform Selector Switch Should read 10-12 volts Inspect Ground/Platform Selector Switch If Ground/Platform Selector Switch is in Platform position Then Troubleshooting Guide If 10-12V No reading Return Ground/ Platform Selector Switch to Ground position Replace Ground/Platform Selector Switch and/or Ground/Platform Selector Switch wiring Go to step 3 Check Battery 21 TB 37 If reading is low SECTION ONE ENGINE DIAGNOSTICS Inspect Ignition/ Emergency Power Switch Go to step 4 If 10-12V Using a meter set to read voltage, measure voltage entering Ignition/ Emergency Power Switch Should read 10-12 volts If low or no reading Replace Ignition/Emergency Power Switch and/ or Ignition/Emergency Power Switch wiring If low or no reading Check voltage on diode wire between Ignition/ Emergency Power Switch and Ground/Platform Switch. Replace diode wire if faulty. Measure voltage entering Run Relay (wire #4A) Should read 10-12 volts Step 3 Step 4 Inspect Run Relay Go to step 5 (Ford) Go to step 6 (Deutz) If 10-12V Using a meter set to read voltage, measure voltage between Run Relay and Murphy Switch (B Post) wire #164 Should read 10-12 volts If low or no reading Replace Ground/Platform Selector Switch and/or Ground/Platform Selector Switch wiring Troubleshooting Guide 22 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Magnetic Switch ( Ford only) Replace Engine Spark Module If Ok Using a meter set to read voltage, measure voltage on wire 1. at post NC of Magnetic Switch 2. on wire 80 between Magnetic Switch and Engine Spark Module Should read 10-12 volts If low or no reading Replace Magnetic Switch and/or Magnetic Switch wiring Step 5 Step 6 Inspect Magnetic Switch ( Deutz only) Go to step 7 If Ok Using a meter set to read voltage, measure voltage on wire #8D at post NC of Magnetic Switch Should read 10-12 volts If low or no reading Replace Magnetic Switch and/or Magnetic Switch wiring Troubleshooting Guide 23 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Run Solenoid ( Deutz only) Repair Wire If low or no reading Using a meter set to read voltage, measure voltage at wire #8D to Run Solenoid Should read 10-12 volts Note: Check continuity to ground on white jumper wire If Ok Replace Run Solenoid Step 7 Troubleshooting Guide 24 TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine starts then shuts down after 30 seconds Inspect Engine Temperature Gauge Repair Wire If low or no reading Using a meter set to read ohms, Check continuity on wire between Murphy Switch (Black wire at S post) and Chassis ground If resistance is shown Allow time for Engine to cool down Then Replace Murphy Engine Temperature Gauge Step 1 Step 2 Inspect Engine Oil Pressure Switch If oil level is adequate Remove wire #3C from Oil Pressure Switch. Restart engine If If engine still dies Engine oil pressure is due to inadequate oil level Using a meter set to read ohms, check for continuity from wire #3C to Ground Should not read continuity Then Fill to proper level with oil If engine now ok If no continuity If continuity exists Repair Wire Return to step 1 Replace Engine Oil Pressure Switch Troubleshooting Guide 25 TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine will not accelerate Inspect Throttle Circuit Breaker (15 Amp) Using meter set to read voltage, measure voltage Ford: entering either Medium Throttle Relay wire #55A or High Throttle Relay wire #55B Deutz: on wire #55A between Throttle Relay and Throttle Solenoid Should read 10-12 volts If Circuit breaker is open Then Reset Circuit breaker If low or no reading Go to step 2 (Ford) Go to step 6 (Deutz) If continuity does exists Check continuity on wire #55 between Throttle Circuit Breaker and Medium Throttle Relay or High Throttle Relay If continuity does not exists Repair or replace Circuit Breaker and/or Circuit Breaker wiring Step 1 Step 2 Inspect Medium Throttle Relay (Ford only) Go to step 3 If 10-12V Using a meter set to read voltage, measure voltage on wire #55A to Throttle Controller Should read 10-12 volts If low or no reading Check continuity on wire between Medium Throttle Relay and Throttle Controller Then Repair or replace wiring from Medium Throttle Relay to Throttle Controller Troubleshooting Guide 26 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect High Throttle Relay (Ford only) If 10-12V Go to step 4 Using meter set to read voltage, measure voltage on wire #55B to Throttle Controller Should read 10-12 volts If low or no reading Check continuity on wire between High Throttle Relay and Throttle Controller Then Repair or replace wiring from High Throttle Relay to Throttle Controller Step 3 Step 4 Inspect Electronic Governor (Ford only) If 10-12V Go to step 5 Using a meter set to read voltage, measure voltage on wire #55A and #55B going into the Electronic Governor Should read 10-12 volts If low or no reading Repair or replace wiring to Electronic Governor Troubleshooting Guide 27 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Actuator Repair or replace Electronic Governor If 10-12V Using a meter set to read voltage, measure voltage, on wire #A1 and #A2 between the Electronic Governor and Solenoid Should read 10-12 volts If low or no reading Repair or replace Electronic Governor and/or wiring Step 5 Step 6 Inspect Throttle Relay (Deutz only) If 10-12V Go to step 7 Using a meter set to read voltage, measure voltage on wire #55A between Throttle Circuit Breaker and Throttle Solenoid Should read 10-12 volts If low or no reading Check continuity on wire between Throttle Circuit Breaker and Throttle Solenoid If no continuity Repair or replace wiring between Throttle Circuit Breaker and Throttle Solenoid Troubleshooting Guide 28 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Throttle Solenoid (Deutz) Using meter set to read voltage, measure voltage 1. on wire #55A going into Throttle Solenoid 2. on wire #55A between Throttle Solenoid and ground Should read 10-12 volts If low or no reading Repair or replace Throttle Solenoid and/or Throttle Solenoid wiring If problem still exists Adjust Throttle Solenoid Step 7 Troubleshooting Guide 29 TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine over accelerates Inspect Electronic Governor Go to step 2 If 10-12V Using a meter set to read voltage, measure voltage, on wire #55A and #55B going into the Electronic Governor Should read 10-12 volts If low or no reading Repair or replace Ford: wiring to Electronic Governor Step 1 Step 2 Inspect Actuator Repair or replace Electronic Governor If 10-12V Using a meter set to read voltage, measure voltage on wire #A1 and #A2 between the Electronic Governor and Actuator Should read 10-12 volts If low or no reading Repair or replace Electronic Governor and/or wiring Troubleshooting Guide 30 TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine will not start from platform control Inspect Ground/Platform Selector Switch Set Selector Switch to Platform position. Using a meter set to read voltage, activate starter and measure voltage between Ignition/Emergency Power Switch and Ground/ Platform Selector Switch Should read 10-12 volts If Ground/Platform Selector Switch is in Ground position Then Return Ground/ Platform Selector Switch to Platform position Go to step 2 If low or no reading If 10-12V Replace Ground/Platform Selector Switch and/or Ground/Platform Selector Switch wiring Step 1 Step 2 Inspect Platform Control Circuit Breaker (20 Amp) Using a meter set to read voltage, turn Ground/ Platform Switch to Platform position, measure voltage on wire #1 and #2 entering Platform Control Circuit Breaker Should read 10-12 volts If Circuit Breaker is open Then If 10-12V Reset Circuit Breaker Go to step 3 Replace Circuit Breaker Troubleshooting Guide 31 If 10-12V If low or no reading Check for voltage on wire #1B to Emergency Stop Switch Should read 10-12 volts Repair or replace Wire #1 and/or #2 TB 37 If low or no reading SECTION ONE ENGINE DIAGNOSTICS Emergency Stop Switch is off (pushed in) Using a meter set to read voltage, pull Emergency Stop Switch out and measure voltage between Emergency Stop Switch and Battery side of Platform Master Switch. Should read 10-12 volts Then If low or no reading Inspect Emergency Stop Switch If Pull Emergency Stop Switch (out) to the on position Go to step 4 Step 3 Step 4 If 10-12V Inspect Foot Switch and Wiring Replace Emergency Stop Switch and/or Emergency Stop Switch wiring Make sure Foot Switch is not activated If activated If not activated Go to step 5 If 10-12V Deactivate Foot Switch Using a meter set to read voltage, measure voltage on wire #10 going into Foot Switch and wire #8 coming out of Foot Switch Should be 10-12 volts If low or no voltage Repair or replace Foot Switch and/or wiring Troubleshooting Guide 32 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Platform Start Switch Go to step 6 If 10-12V Using a meter set to read voltage, activate Platform Start Switch and measure voltage on wire #5 between Platform Start Switch and Platform Emergency Power Switch Should read 10-12 volts If low or no reading Replace Platform Start Switch and/or Platform Start Switch wiring Step 5 Step 6 Inspect Ignition/Emergency Power Switch Return to step 1 If 10-12V Using a meter set to read voltage, activate engine starter and measure voltage on wire #5 between Platform Master Switch and Ignition/Emergency Power Switch Should read 10-12 volts If low or no reading Replace Ignition/Emergency Power Switch and/or Ignition/Emergency Power Switch wiring Troubleshooting Guide 33 TB 37 SECTION ONE ENGINE DIAGNOSTICS Engine starts while cranking, then dies when key switch is released Inspect Run Relay Go to step 2 If 10-12V Using a meter set to read voltage, measure voltage at Murphy Switch wire #164, B post of Murphy Switch Should read 10-12 volts If low or no reading Repair or replace Run Relay and/or Run Relay wiring Step 1 Step 2 Inspect Murphy Switch Ford Go to step 3 If 10-12V Using a meter set to read voltage, measure voltage on wire Ford: on wire #80 to Spark Module Deutz: #8D between Run Solenoid and Murphy Switch Should read 10-12 volts Note: Check continuity to ground on white jumper wire If low or no reading Replace Murphy Switch Troubleshooting Guide 34 TB 37 SECTION ONE ENGINE DIAGNOSTICS Inspect Vacuum Switch (Ford only) Check continuity on wire between Ignition and Solenoid when switch is in normally closed position If no continuity Replace Vacuum Switch Step 3 Troubleshooting Guide 35 TB 37 SECTION TWO: HYDRAULIC DIAGNOSTICS SECTION TWO HYDRAULICS DIAGNOSTICS Chart 1 Hydraulic system functions on emergency power only Step 1 Inspect Main Hydraulic Pump Step 2 OK Inspect Sense Line Dump Valve Step 3 Go to Page 42 Go to Page 42 OK Inspect Sense Line check Valve Go to Page 43 Chart 2 Step 1 Hydraulic pump stays on stroke Inspect Pump Compensator Go to Page 44 Inspect Functions Valve Go to Page 44 Chart 3 Hydraulic oil overheats during operation Troubleshooting Guide Step 1 39 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Chart 4 Step 1 Hydraulic functions are sluggish Inspect Engine RPM Step 2 OK Inspect Pump Pressure Step 3 Go to Page 45 OK Inspect Accumulator Step 4 Go to Page 45 Go to Page 46 OK Inspect Flow from Pump Go to Page 46 Inspect Pump Compensator Valve Go to Page 47 Chart 5 Step 1 Hydraulic pump will not build pressure Step 2 OK Inspect Pump Coupling Go to Page 47 Inspect Pump Compensator Valve Go to Page 48 Chart 6 Hydraulic pump will not build enough pressure Step 1 Step 2 OK Inspect Senseline Dump Valve Go to Page 48 Inspect Flow Adjustment on Main Hydraulic Pump Go to Page 49 Chart 7 Flow from hydraulic pump is too low Troubleshooting Guide Step 1 40 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Chart 8 Flow from hydraulic pump is too high (kills engine) Troubleshooting Guide Step 1 Inspect Flow Adjustment on Main Hydraulic Pump 41 Go to Page 49 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Hydraulic system functions on emergency power only Inspect Main Hydraulic Pump Remove gauge and Go to step 2 Replace Main Hydraulic Pump and/or Pump Coupling and/or Pump Compensator If 300 psi Install 1000 psi pressure gauge to hydraulic pump test plug. Set engine for idle and measure differential/standby pressure. Should read 300 psi If reading is abnormal If malfunctioning Check Main Hydraulic Pump, Pump Coupling and Pump Compensator Step 1 Step 2 Inspect Sense Line Dump Valve Check seals on Sense Line Dump Valve If bad Ok Repair or replace Sense Line Dump Valve Go to step 3 Troubleshooting Guide 42 If 10-12V Using a meter set to read voltage, activate Ground Control Switch and measure voltage 1.on wire #28B between Terminal Strip in Junction Box and Sense Line Dump Valve 2.on wire # 28B at Sense Line Dump Valve Should read 10-12 volts If low or no reading Repair or replace Sense Line Dump Valve and/or wiring TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Inspect Sense Line Check Valve Remove and inspect Sense Line Check Valve from Main Hydraulic Valve Valve should operate freely. If Ok Return to step 1 If not Replace Sense Line Check Valve Step 3 Troubleshooting Guide 43 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Hydraulic pump stays on stroke Inspect Pump Compensator Valve Remove hose from compensator. Recheck pressure on Pump. If goes off stroke Check seals on Sense Line Dump Valve If stays on stroke Repair or replace Pump Compensator Repair or replace Sense Line Dump Valve If bad Step 1 Step 1 Hydraulic oil overheats during operation Switch Manual Overrides to the On position Inspect Functions Valve Heating stops Heating continues Repair or replace Functions Valve Repair or replace Hosing Troubleshooting Guide 44 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Hydraulic functions are sluggish Inspect Engine RPM Go to step 2 If correct RPM Use a Tachometer to measure Engine RPM Should read: Ford - 1050 RPM at Low 2100 RPM at Mid 2800 RPM at High Deutz -1200 RPM at Low 2800 RPM at High If not Adjust Throttle Actuator Step 1 Step 2 Inspect Pump Pressure Remove gauge and Go to step 3 If 300 psi Install 1000 psi pressure gauge at Test Port. Set engine for idle and measure standby pressure. Should read 300 psi If low or no reading Adjust Pump Compensator Troubleshooting Guide 45 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Inspect Accumulator Measure the charge on the Accumulator Should be 750 to 800 psi If 750 to 800 psi If low or no reading Recharge Accumulator Go to step 4 Step 3 Step 4 Inspect Flow from Pump Remove gauges and Return to step 1 If 12 to 14 gpm and 300 psi With chassis raised (all wheels off the ground) and adequately supported, 1.Install a Flowmeter on the discharge side of pump. 2.Install a 1000 psi pressure gauge at Test Port on Accumulator. Start engine and turn Throttle Switch to high. Activate drive function full on. Flowmeter should read 12 to 14 gpm and pressure gauge should read 300 psi If low or no reading Adjust Flow Ajustment Troubleshooting Guide 46 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Hydraulic pump will not build pressure Inspect Pump Compensator Valve Go to step 2 If low or no reading Remove hoses from Sense Line Dump Valve to Compensator Valve and reattach to Pressure Line. Using a 5000 psi pressure gauge check pressure. Should read 2800 psi If 2800 psi Remove gauge and check seals on Sense Line Dump Valve If bad Repair or replace Sense Line Dump Valve Step 1 Step 2 Remove Main Hydraulic Pump visually check Pump Coupling Inspect Pump Coupling If bad Ok Repair or replace Pump Coupling Repair or replace Compensator and/or Main Hydraulic Pump Troubleshooting Guide 47 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Hydraulic pump will not build enough pressure Inspect Pump Compensator Valve Go to step 2 If low or no reading Remove hoses from Sense Line Dump Valve to Compensator Valve and reattach to Pressure Line. Using a 5000 psi pressure gauge check pressure. Should read 2800 psi If 2800 psi Remove gauge and check seals on Sense Line Dump Valve If bad Repair or replace Sense Line Dump Valve Step 1 Step 2 Inspect Sense Line Dump Valve Check seals on Sense Line Dump Valve If bad Repair or replace Sense Line Dump Valve If 10-12V Using meter set to read voltage, activate Ground Control Switch and measure voltage 1. On wire #28B between Terminal Strip in Junction Box and Sense Line Dump Valve 2. On wire # 28B at Sense Line Dump Valve Should read 10-12 volts If low or no reading Repair or replace Sense Line Dump Valve wiring Troubleshooting Guide 48 TB 37 SECTION TWO HYDRAULICS DIAGNOSTICS Flow from hydraulic pump is too low Inspect Flow Adjustment on Main Hydraulic Pump Visually check Flow Adjustment Screw on Main Hydraulic Pump Screw should extend between 3/4" and 7/8" from face of pump Reset Flow Adjustment on Main Hydraulic Pump Step 1 Step 1 Flow from hydraulic pump is too high (kills engine) Troubleshooting Guide Inspect Flow Adjustment on Main Hydraulic Pump Visually check Flow Adjustment Screw on Main Hydraulic Pump Screw should extend between 3/4" and 7/8" from face of pump Reset Flow Adjustment on Main Hydraulic Pump 49 TB 37 SECTION THREE: STEERING SYSTEM DIAGNOSTICS SECTION THREE STEERING SYSTEM DIAGNOSTICS Chart 1 Step 1 Machine will not steer Inspect Switch for Blocking Valve Ground Signal (at steer Switch) Step 2 OK Inspect Blocking Valve Relay and Relay Wiring Step 3 Go to Page 57 OK Inspect Tow Package Float Valve Troubleshooting Guide Go to Page 56 OK Inspect Center Post Step 8 Go to Page 56 OK Inspect Steer Control Valve Step 7 Go to Page 55 OK Inspect Steer Switch (Left) Step 6 Go to Page 55 OK Inspect Steer Switch (Right) Step 5 Go to Page 54 OK Inspect Blocking Valve Step 4 Go to Page 54 53 Go to Page 57 TB 37 SECTION THREE STEERING SYSTEM DIAGNOSTICS Machine will not steer Note: At this point the manual override may also be use to isolate the solenoid, however use caution as the machine will be moving. Inspect Switch for Blocking Valve Ground Signal (at steer Switch) Go to step 2 If continuity Using a meter set to read continuity, activate Steer Switch and check for ground 1. on wire #100 between Steer Switch and Junction Box 2. at wire #100 in Junction Box Should show continuity to ground If no continuity Replace Steer Switch and/or Steer Switch wiring Step 1 Step 2 Inspect Blocking Valve Relay and Wires Go to step 3 If continuity Using a meter set to read continuity, activate Steer Switch and check for ground 1. on wire #100 between Terminal Strip in Junction Box and Relay 2. on wire #100 entering Relay If no continuity Repair or replace Blocking Valve Relay and/or Blocking Valve Relay wiring Troubleshooting Guide 54 TB 37 SECTION THREE STEERING SYSTEM DIAGNOSTICS Note: At this point the manual override may also be use to isolate the solenoid, however use caution as the machine will be moving. Inspect Blocking Valve Visually check Blocking Valve Cartridge for binding Should normally be open. If Ok If stuck Repair or replace Blocking Valve Cartridge Go to step 4 Step 3 Step 4 Inspect Steer Switch (Right) Go to step 5 If 10-12V Using a meter set to read voltage, activate Steer Switch Right and measure voltage 1. on wire #20 between Steer Switch and Steer Control Valve 2. on wire #20 at Steer Control Valve Should read 10-12 volts If low or no reading Replace Steer Switch (Solenoid) and/or Steer Micro (Solenoid) wiring Troubleshooting Guide 55 TB 37 SECTION THREE STEERING SYSTEM DIAGNOSTICS Inspect Steer Switch (Left) During activation of steering function the machine will be moving. Go to step 6 If 10-12V Using a meter set to read voltage, activate Steer Switch Left and measure voltage 1. on wire #19 between Steer Switch (Left) and Steer Control Valve 2. on wire #19 at Steer Control Valve Should read 10-12 volts If low or no reading Replace Steer Switch (Solenoid) and/or Steer Switch (Solenoid) wiring Step 5 Step 6 Inspect Steer Control Valve Activating Manual Overrides and check pressure Should be 1500 psi If approx. 1500 psi Go to step 7 Troubleshooting Guide 56 If lower than 1500 psi Readjust to 1500 psi TB 37 SECTION THREE STEERING SYSTEM DIAGNOSTICS During activation of steering function the machine will be moving. Inspect Center Post Repair or replace Steer Cylinder Note: Machines with optional Tow Package go to step 8 If reading is normal Remove hoses leading to Steer Cylinder Plug hoses and cap the Steer Cylinder. While activating steering function, check for 1500 psi at the pump pressure Test Port If reading is abnormal Repair or replace Center Post Step 7 Step 8 Inspect Tow Package Float Valve Troubleshooting Guide 57 Refer to Chapter 12 Accessories Diagnostics TB 37 SECTION FOUR: DRIVE SYSTEM DIAGNOSTICS SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Chart 1 Drive system is not operational with controller in either direction Step 1 Inspect Foot Switch Step 2 OK Inspect Drive Circuit Breaker (3 amp) Step 3 Go to Page 65 OK Inspect Controller Circuit Board and S1 Micro Switch Wiring Step 4 Go to Page 66 OK Inspect S1 Micro-Switch (in Controller) Step 5 Go to Page 66 OK Inspect Controller Circuit Board Step 6 Step 7 Go to Page 69 OK Inspect Center Post Step 11 Go to Page 68 OK Inspect Drive Control Valve Step 10 Go to Page 68 OK Inspect Drive Solenoid Step 9 Go to Page 67 OK Inspect S2 Micro-Switch (in Controller) Step 8 Go to Page 67 OK Inspect Potentiometer Go to Page 69 OK Inspect Shuttle Valve Portion of Dual Counterbalance Valve Troubleshooting Guide Go to Page 65 61 Go to Page 70 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Chart 2 Step 1 No forward drive (reverse ok) Inspect S2 Micro-Switch (in Drive Controller) Step 2 OK Inspect Drive Controller Circuit Board Step 3 Go to Page 71 OK Inspect Solenoid (Drive Forward on Control Valve) Step 4 Go to Page 71 Go to Page 72 OK Inspect Dual Counterbalance Cartridge Go to Page 72 Chart 3 Step 1 No reverse drive (forward ok) Inspect S2 Micro-Switch (in Drive Controller) Step 2 OK Inspect Drive Controller Circuit Board Step 3 Go to Page 74 OK Inspect Dual Counterbalance Cartridge Troubleshooting Guide Go to Page 73 OK Inspect Solenoid Valve (Drive reverse on Control Valve) Step 4 Go to Page 73 62 Go to Page 74 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Chart 4 Step 1 Drive high range not operating Inspect Drive Low/High Range Switch Step 2 OK Inspect Boom Position and/or Boom Limits Switch Step 3 Go to Page 76 OK Inspect Selector Spool in Transmission Package Step 5 Go to Page 75 OK Inspect Range Valve Step 4 Go to Page 75 Go to Page 76 OK Inspect Power to R Terminal Go to Page 77 Inspect Boom Limits Switch Go to Page 78 Chart 5 Machine drives at full speed with platform raised and/or extended Step 1 Step 2 OK Inspect Range Valve Go to Page 78 Inspect Brake Pressure Go to Page 79 Chart 6 Step 1 Brakes will not release Troubleshooting Guide 63 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Chart 7 Only one wheel turns (2 wheel drive) Step 1 Inspect Case Drain Step 2 Go to Page 80 OK Inspect Flow Divider Go to Page 80 Inspect Case Drain Go to Page 81 Chart 8 One wheel turns faster than other (2 wheel drive) Step 1 Step 2 OK Inspect Flow Divider Troubleshooting Guide 64 Go to Page 81 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Drive system is non-operational with controller in either direction Inspect Foot switch Go to step 2 If 10-12V Using a meter set to read voltage, activate Foot Switch and measure voltage 1. on wire #9 between Foot Switch and Drive Circuit Breaker 2. at 3 amp Drive Circuit Breaker Should read 10-12 volts If low or no voltage Replace Foot Switch and/or Foot Switch wiring Step 1 Step 2 Inspect Drive Circuit Breaker (3 amp) Go to step 3 If 10-12V Using a meter set to read voltage, activate Foot Switch and measure voltage 1. on wire #69 between Circuit Breaker and Drive Controller 2. at positive (+) post of Drive controller Should read 10-12 volts If low or no voltage Replace Foot Switch and/or Foot Switch wiring Troubleshooting Guide 65 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Controller Circuit Board and S1 Micro-Switch Wiring Go to step 4 If 10-12V Using a meter set to read voltage, activate Foot Switch and measure voltage 1. on red wire from Circuit Board to S1 Micro-Switch 2. at red wire of S1 Micro-Switch Should read 10-12 volts If low or no voltage Replace Circuit Board and/or S1 Micro-Switch wiring Step 3 Step 4 Inspect S1 Micro-Switch (in Controller) If lit If not lit Go to step 5 Troubleshooting Guide Replace S1 Micro-Switch (in Controller) and/or S1 Micro-Switch wiring If low or no voltage Go to step 5 If 10-12V 66 Move controller handle in either direction and observe red LED on Circuit Board Controller Using a meter set to read voltage, step on Foot Switch and activate Controller, measure voltage 1. on black wire between S1 Micro-Switch and Controller Circuit Board 2. at point where black wire from S1 Switch enters Controller Circuit Board Should read 10-12 volts TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Controller Circuit Board Go to step 6 If 10-12V Using a meter set to read voltage, step on Foot Switch and activate Controller, measure voltage 1. on green wire to Potentiometer from Controller Circuit Board 2. on wire between Controller Circuit Board and Potentiometer Should read 10-12 volts If low or no voltage Replace Controller Circuit Board and/or Controller Circuit Board wiring Step 5 Step 6 Inspect Potentiometer Go to step 7 continuity Replace Potentiometer and/or Potentiometer wiring Troubleshooting Guide 67 Using a meter set to ohms, measure reading across 1. green wire and purple wire between Controller Circuit Board and Potentiometer 2. green wire and orange wire between Controller Circuit Board and Potentiometer Reading should vary according to Controller movement If no reading No continuity Check continuity on wire between Controller Circuit Board and Potentiometer TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect S2 Micro-Switch (in Controller) Check continuity on blue wire and on white wire between Controller Circuit Board and S2 Micro-Switch Machine function will be moving when manual override is activated. If no reading No Continuity Continuity Replace S2 Micro-Switch and/or S2 Micro-Switch wiring Using a meter set to read voltage, step on Foot Switch and activate Controller, perform the following: 1. While activating controller in forward mode measure proportional voltage at Controller Circuit Board where white wire enters from S2 Micro-Switch 2. While activating Controller in reverse mode measure proportional voltage at Controller Circuit Board where blue wire enters from S2 Micro-Switch Go to step 8 Reading should vary according to amount of reverse movement Step 7 Step 8 Inspect Drive Solenoid Go to step 9 If functions are normal Push Manual Override while activating various controller functions and check operation. If functions are abnormal or erratic Replace Drive Section Control Valve Troubleshooting Guide 68 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Drive Control Valve Remove gauge and Go to step 10 If functions are normal Remove hoses from drive section of Control Valve. Plug the hoses and cap valve. Install a 5000 psi pressure gauge to Pump Test Port. While activating drive control function, check pressure. Should read 2800 psi (while activating function) If functions are abnormal or erratic Replace Valves on Drive Section of Control Valve Step 9 Step 10 Inspect Center Post Remove gauge and Go to step 11 If pressures are normal Remove hoses at V1 and V2 ports of Dual Counterbalance Valve. Plug hoses and cap valve. Install a 5000 psi pressure test gauge to Pump Test Port While activating drive control function, check pressure. Should read 2800 psi (while activating function) If pressures are abnormal or erratic Repair or replace Center Post Troubleshooting Guide 69 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Shuttle Valve Portion of Dual Counterbalance Valve Install a 5000 psi pressure test gauge to BR port of Dual Counterbalance Valve. Note if pressure is equal to drive pressure. equal pressure Return to step 1 unequal pressure Replace Shuttle Valve (in Dual Counterbalance Valve) Step 11 Troubleshooting Guide 70 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS No forward drive (Reverse Ok) Inspect S2 Micro-Switch (in Drive Controller) Go to step 2 Replace S2 Micro-Switch and/or S2 Micro-Switch wiring If normal Using a meter set to read voltage, activate function and measure proportional voltage at Controller Circuit Board at point where blue wire from S2 Micro-Switch enters. Reading should vary according to controller movement. If low or no reading no continuity Check continuity on blue wire between S2 MicroSwitch and Controller Circuit Board If normal Using a meter set to read voltage, activate drive function and measure proportional voltage at Terminal A of Circuit Board. Reading should vary according to controller movement. Step 1 Step 2 Inspect Drive Controller Circuit Board Go to step 3 If no or erratic reading Replace Drive Controller Circuit Board Troubleshooting Guide 71 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Machine function will be moving when manual override is activated. Using a meter set to read voltage. While activating forward function, measure proportional voltage at wire #17 on Drive section of Control Valve. Reading should vary according to controller movement. Inspect Solenoid Valve (Drive forward on Control Valve) If no reading Try manual override Override allows operation Override does not allow operation Go to step 4 Replace Drive Forward Solenoid Valve and/or Drive Forward Solenoid Valve wiring Step 3 Step 4 Inspect Dual Counterbalance Valve Cartridge Using a 5000 psi pressure test gauge activate drive function and check system pressure at hose entering port M1 on Counterbalance Valve If no pressure reading Replace the Dual Counterbalance Valve Cartridge tested Troubleshooting Guide 72 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS No reverse drive (Forward Ok) Inspect S2 Micro-Switch (in Drive Controller) Go to step 2 Replace S2 Micro-Switch and/or S2 Micro-Switch wiring If normal Using a meter set to read voltage, activate reverse function and measure proportional voltage at Controller Circuit Board at point where white wire from S2 Micro-Switch enters. Reading should vary according to controller movement. If low or no reading No continuity Check continuity on white wire between S2 MicroSwitch and Controller Circuit Board If normal Using a meter set to read voltage, activate reverse function and measure proportional voltage at Terminal B of Controller Circuit Board Reading should vary according to controller movement Step 1 Step 2 Inspect Drive Controller Circuit Board Go to step 3 If no or erratic reading Replace Drive Controller Circuit Board Troubleshooting Guide 73 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Solenoid Valve (Drive reverse on Control Valve) Using a meter set to read voltage. While activating reverse function, measure proportional voltage at wire #18 on Drive section of Control Valve. Reading should vary according to controller movement. Machine function will be moving when manual override is activated. If no reading Try manual override Override allows operation Override does not allow operation Go to step 4 Replace Drive Reverse Solenoid Valve and/or Drive Reverse Solenoid Valve wiring Step 3 Step 4 Inspect Dual Counterbalance Valve Cartridge Using pressure test gauge activate drive function and check system pressure at hose entering port M2 on Counterbalance Valve If no pressure reading Replace the Dual Counterbalance Valve Cartridge tested Troubleshooting Guide 74 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Drive high range not operating Inspect Drive Low/High Range Switch Go to step 2 If low or no reading Using a meter set to read voltage, measure voltage on wire #16A going into the Low/High Drive Range Switch Should read 10-12 volts If 10-12V Go to step 3 If 10-12V Measure voltage on wire #11 coming out of the Low/High Drive Range Switch. Should read 10-12 volts If low or no reading Replace Drive Low/High Range Switch and/or Drive Low/High Range Switch wiring Step 1 Step 2 Inspect Boom Position and/or Boom Limit Switch Booms are not positioned for High Range speed operations Boom Limit Switch are not Adjusted Repair or replace Boom Extend Limit Switch and/or wiring Position Booms to fully retracted and down position. Adjust Boom Retract/Down Limit Switch If no voltage Repair or replace Boom Up Limit Switch and/or wiring Repair or replace Wiring to Drive Low/High Range Switch Troubleshooting Guide 75 still not operating Check for 10-12 volts at wire #70A at Boom Extend Limit Switch If no voltage If 10-12V If 10-12V Check for 10-12 volts on wire #16A at Boom Up Limit Switch TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Range Valve Using meter set to read voltage, measure voltage at Range Valve wire #34. Should read 10-12 volts If no reading If 10-12V Check for blockage in Drive Range Valve and/or hoses If pressure is low Repair or replace Wiring to Range Valve Using a 5000 psi pressure gauge, measure pressure on hose between Range Valve and Center Post. Should read Drive Pressure If Ok Go to step 4 Step 3 Step 4 Inspect Selector Spool in Transmission Package Go to step 5 If speeds are reached and Selector Spool is shifting Verify that Selector Spool is shifting by checking drive speed. Should be 1-1.5 mph. deactivated and 2-3 mph. activated. (3 mph = 100 ft in 22 sec) If speeds are 1-1.5 and Selector Spool is not shifting Repair or replace Selector Spool in Transmission Package Troubleshooting Guide 76 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Inspect Power to R Terminal Check connection on Boom Wire between Boom Switches and Platform If low With Boom retracted and lowered, use a meter set to read voltage, measure voltage at the R Terminal of Drive Controller Should read 10-12 volts If 10-12V If no reading Return to step 2 Adjust High Speed Trim Pot on controller to get 3 mph + 100 ft in 22 sec. Step 5 Troubleshooting Guide 77 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Machine drives at full speed with platform raised and/or extended Inspect Boom Limits Switch Go to step 2 Boom Limits Switch are sticking or not properly Adjusted problem still exists Repair, replace or readjust Boom Limits Switch Step 1 Step 2 Inspect Range Valve Using a 5000 psi pressure gauge, measure pressure on hose between Range Valve and Center Post Should read 0 psi If 0 psi If Drive pressure Repair or replace Range Valve Check for stuck Selector Valve on Transmission Package Troubleshooting Guide 78 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Brakes will not release Inspect Brake Pressure 1. Install a 5000 psi pressure gauge in BR Port on Motion Control Valve 2. Take pressure reading at Pump Compensator Readings should be similar Repair or replace Brake Shuttle Valve Step 1 Troubleshooting Guide 79 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS Only one wheel turns (2 wheel drive) Note: Make sure Hubs are engaged. Inspect Case Drain Go to step 2 If less than .5 gpm Disconnect existing hose, install a flowmeter between existing hose and Drive Motor. Should be no more than .5 gpm while driving If more than .5 gpm Repair or replace Drive Motor Step 1 Step 2 Inspect Flow Divider Repair or replace as needed If Ok Remove Flow Divider from Drive Control Valve. Visually check for broken springs If bad Repair or replace Relief Valve in Drive Control Valve Troubleshooting Guide 80 TB 37 SECTION FOUR DRIVE SYSTEM DIAGNOSTICS One wheel turns faster than other (2 wheel drive) Inspect Case Drain Go to step 2 If less than .5 gpm Disconnect existing hose, install a flowmeter between existing hose and Drive Motor. Should be no more than .5 gpm If more than .5 gpm Repair or replace Drive Motor Step 1 Step 2 Inspect Flow Divider Repair or replace as needed If Ok Remove Flow Divider from Drive Control Valve. Visually check for broken springs If bad Repair or replace Relief Valve in Drive Control Valve Troubleshooting Guide 81 TB 37 SECTION FIVE: EMERGENCY POWER SYSTEM DIAGNOSTICS SECTION FIVE EMERGENCY POWER SYSTEM DIAGNOSTICS Chart 1 Emergency pump motor nonoperational Step 1 Inspect Battery and Cable Connections Step 2 OK Inspect Emergency Power Switch Step 3 Go to Page 86 OK Inspect Emergency Power Solenoid and Wiring Step 4 Go to Page 86 Go to Page 87 OK Inspect Emergency Power Unit Go to Page 87 Inspect Battery and Cable Connections Go to Page 88 Chart 2 No functions when on emergency power Step 1 Step 2 OK Inspect Emergency Power Pump Step 3 OK Inspect Blocking Valve Troubleshooting Guide Go to Page 88 85 Go to Page 89 TB 37 SECTION FIVE EMERGENCY POWER SYSTEM DIAGNOSTICS Emergency pump motor non-operational Batteries omit hydrogen and oxygen elements that can combine explosively. Do not smoke or permit open flames or sparks when checking batteries Recharge or replace battery(s) If low or no voltage Inspect Batteries Using a meter set to read voltage, check each battery for 12 volts while under load Clean all connections If 12V Check battery connections If corroded If loose Tighten all connections Step 1 Step 2 Inspect Emergency Power Switch Go to step 3 If 10-12V Repair or Replace Emergency Power Switch Terminal wiring (wire #6) and/or Emergency Power Solenoid wiring (wire #6A) and/or Emergency Power Switch Using a meter set to read voltage, activate Emergency Power and measure voltage 1. on wire #6 of Emergency Power Switch 2. at Emergency Power Solenoid Should be 10-12 volts If no reading Check continuity 1. on wire #6 between Emergency Power Switch and Terminal Strip in Control Box 2. between wire #6 of Terminal Strip in Junction Box and wire #6A at Emergency Power Solenoid No continuity Troubleshooting Guide 86 TB 37 SECTION FIVE EMERGENCY POWER SYSTEM DIAGNOSTICS Inspect Emergency Power Solenoid and Wiring Go to step 4 Repair or Replace Wiring from Battery Disconnect Switch to Emergency Power Solenoid and/or Emergency Power Unit wiring and/or Emergency Power Solenoid If 10-12V Using a meter set to read voltage, measure voltage 1. at Emergency Power Solenoid and from Battery Disconnect Switch 2. activate Emergency Power Switch and measure voltage at Emergency Pump Motor Should be 10-12 volts If no reading No continuity Check continuity 1. on wire between Battery Disconnect Switch and Emergency Power Solenoid 2. on wire between Emergency Power Solenoid and Pump Motor Step 3 Step 4 Inspect Emergency Power Unit If previous checks have been performed and found to be normal, check Emergency Pump Motor for internal grounding condition Repair or Replace Emergency Pump Motor Troubleshooting Guide 87 TB 37 SECTION FIVE EMERGENCY POWER SYSTEM DIAGNOSTICS No functions when on emergency power Batteries omit hydrogen and oxygen elements that can combine explosively. Do not smoke or permit open flames or sparks when checking batteries Recharge or replace battery(s) If low or no voltage Inspect Batteries Using a meter set to read voltage, check each battery for 12 volts while under load Clean all connections If 12V Check battery connections If corroded If loose Tighten all connections Step 1 Step 2 Inspect Emergency Power Pump Remove gauge and Go to step 3 If Ok Attach 5000 psi pressure gauge to discharge side of Emergency Power Pump, activate Emergency Power Pump and Ground Control Switch or Foot Switch. Should read 3000 psi. If reading is abnormal or erratic Repair or Replace Emergency Power Pump Unit Troubleshooting Guide 88 TB 37 SECTION FIVE EMERGENCY POWER SYSTEM DIAGNOSTICS Inspect Blocking Valve Refer back to Chapter 3, Chart 1 Step 3 If no voltage With Ground Control Switch activated, use a meter set to read voltage and measure voltage on wire #100B to Blocking Valve Solenoid Should be 10 to 12 volts If 10 to 12V Repair or replace Blocking Valve Cartridge Step 3 Troubleshooting Guide 89 TB 37 SECTION SIX: SWING SYSTEM DIAGNOSTICS SECTION SIX SWING SYSTEM DIAGNOSTICS Chart 1 Step 1 Swings only in one direction Inspect Swing Control Signal Wire Step 2 Go to Page 96 OK Inspect Swing Control Valve Go to Page 96 Inspect Foot Switch Go to Page 97 Chart 2 No response from swing when platform controls are activated (Ground Controls Ok) Step 1 Step 2 OK Inspect Swing Switch Go to Page 97 Inspect Ground Control Switch and Wiring Go to Page 98 Chart 3 No response from swing when ground control is activated Step 1 Step 2 OK Inspect Swing Switch Step 3 OK Inspect Swing Valve Step 4 Go to Page 99 OK Inspect Swing Motor and Gear Box Troubleshooting Guide Go to Page 98 93 Go to Page 99 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Chart 4 Step 1 Swings erratically in either direction Activate Manual Override Step 2 OK Inspect Solenoid Step 3 Go to Page 100 OK Inspect Switch Step 4 Go to Page 100 Go to Page 101 OK Inspect Swing Brake Go to Page 101 Inspect Crossover Relief Valve Go to Page 102 Chart 5 Step 1 Swings faster one way than other Step 2 OK Inspect Solenoid Go to Page 102 Inspect Swing Brake Go to Page 103 Chart 6 Step 1 Swing Brake will not hold Troubleshooting Guide 94 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Chart 7 Step 1 Activate Manual Override Swings too slow Step 2 OK Inspect Solenoid Step 3 Go to Page 105 OK Inspect Swing Brake Release Troubleshooting Guide Go to Page 104 OK Inspect Lift/Swing Speed Dial and Valve Step 4 Go to Page 104 95 Go to Page 105 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Swings only in one direction When the turn table rotates clockwise (cw) it will be moving toward you. Make sure you have room to step backward. Machine function will be moving when manual override is activated. Using meter set to read voltage, perform the following: 1. while activating platform in ccw direction, measure voltage on wire #23 at the Terminal Strip in the Platform Box 2. while activating platform in cw direction, measure voltage on wire #24 at the Terminal Strip at Platform Box Should be 10-12 volts Inspect Swing Control Signal Wire Replace Swing Switch If no voltage If no reading Check continuity on 1. wire #23 between Terminal Strip in the Platform Box and Swing Control Valve 2. wire #24 between Terminal Strip in the Platform Box and Swing Control Valve Repair or Replace Swing Control Valve wiring If Ok Go to step 2 Step 1 No continuity Step 2 Manually operate Swing Control Valve Inspect Swing Control Valve If functioning improperly Repair or Replace Swing Control Valve Troubleshooting Guide 96 If functioning properly Repair or Replace Swing Control Valve Solenoid TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS No response from swing when platform controls are activated (Ground Controls Ok) Inspect Foot Switch Go to step 2 If 10-12V Using a meter set to read voltage, while stepping on the Foot Switch, measure voltage on wire # 9 at Swing Switch Should read 10-12 volts If no reading Repair or Replace Foot Switch and/or Foot Switch wiring Step 1 Step 2 Inspect Swing Switch Check connection in Junction Box If no reading Using a meter set to read voltage, while activating function, check voltage on Swing Switch to Junction Box (wire #23 when swing is moving in a counterclockwise direction, wire #24 when swing is moving in a clockwise direction) Should be 10-12 volts If no reading Repair or Replace Swing Switch and/or Swing Switch wiring Troubleshooting Guide 97 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS No response from swing when ground controls are activated When the turn table rotates clockwise (cw) it will be moving toward you. Make sure you have room to step backward. Inspect Ground Control Switch and Wiring Go to step 2 If 10-12V Using a meter set to read voltage, activate swing function, measure voltage from Ground Control Switch to Ground Swing Switch Should be 10-12 volts If no reading Repair or Replace Ground Control Switch and/or Ground Control Switch wiring Step 1 Step 2 Inspect Swing Switch Go to step 3 If 10-12V Using a meter set to read voltage, while activating function, check voltage on Swing Switch to Swing Valve (wire #23 when swing is moving in a counterclockwise direction, wire #24 when swing is moving in a clockwise direction) Should be 10-12 volts If no reading Repair or Replace Swing Switch and/or Swing Switch wiring Troubleshooting Guide 98 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Inspect Swing Valve Go to step 4 If 2500 psi Remove hoses from Swing Drive Motor. Plug hoses and cap motor. While activating swing function, check pressure at Pump Compensator Pressure should read 2500 psi If reading is low or erratic Go to page 104 Step 3 Step 4 Inspect Swing Motor and Gear Box Return to step 1 If 2500 psi If previous steps have been made and Swing Valve checks ok, check pressure. If low Replace Swing Motor and/or Gear Box Troubleshooting Guide 99 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Swings erratically in either direction Machine function will be moving when manual override is activated. Push in on Manual Override and observe swing operation Activate Manual Override If still swings erratically If ok Go to step 4 Go to step 2 Step 1 Step 2 Inspect Solenoid Supply 12 volts to Solenoid, check if swing is operating smoothly If still swings erratically If ok Replace Solenoid Go to step 3 Troubleshooting Guide 100 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Inspect Swing Switch When the turn table rotates clockwise (cw) it will be moving toward you. Make sure you have room to step backward. Using a meter set to read voltage, while activating function, check voltage on Swing Switch to Swing Valve (wire #23 when swing is moving in a counterclockwise direction, wire #24 when swing is moving in a clockwise direction) Should be 10-12 volts If no reading Repair or Replace Swing Switch and/or Swing Switch wiring Step 3 Step 4 Inspect Swing Brake Install 5000 psi pressure gauge into Swing Brake Line, while activating function, check pressure. Should maintain steady pressure above 350 psi If ok Repair or replace Swing Brake and/or Gear Box Troubleshooting Guide 101 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Swings faster one way than other When the turn table rotates clockwise (cw) it will be moving toward you. Make sure you have room to step backward. Inspect Crossover Relief Valve Swap Crossover Relief Valves, check for problem in opposite direction If still swings faster If ok Repair or replace Crossover Relief Valve Go to step 2 Step 1 Step 2 Inspect Solenoid Supply 12 volts to Solenoid, check if swing is operating equally If still swings faster Replace Solenoid Troubleshooting Guide 102 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Swing brake will not hold Visually check Swing Brake Inspect Swing Brake If damaged Repair or replace Swing Brake Check Spools on Control Valve for blocked ports If 0 psi If Ok If blocked Install 5000 psi pressure gauge into Swing Brake Line, check pressure. Should be 0 psi If above 0 psi If blocked Repair or replace as needed If Ok If damaged Inspect Counter Balance Cartridge for proper operation and/or damage to O-rings Check return Line and filter for blockage Step 1 Troubleshooting Guide 103 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Swings too slow Machine function will be moving when manual override is activated. Activate Manual Override Push in on Manual Override and observe swing function for faster movement If Swings faster If still swings slow Go to step 3 Go to step 2 Step 1 Step 2 Inspect Solenoid If still swings slow Go to step 3 Supply 12 volts to Solenoid, check if swing is operating normally If swing is normal Repair or replace Wiring to Valve Troubleshooting Guide 104 TB 37 SECTION SIX SWING SYSTEM DIAGNOSTICS Inspect Lift/Swing Speed Dial and Valve Visually check Speed Dial in platform Control Box for fast speed. Dial should be set to fast If Ok Replace Dial If no voltage Repair or replace as needed If bad Remove Valve, visually check to insure that it is moving when power is applied and that O'Rings are ok. While activating swing function, use a meter set to read voltage, measure voltage on wire #108B at Speed Dial. Should read 10-12 volts If 10-12V If 10-12V While activating Swing function, measure voltage on wire #108 at Lift/Swing Speed Valve. Should read 10-12 volts If Ok If no voltage Go to step 4 Repair wire to Valve Inspect Swing Brake Release Install 5000 psi pressure gauge into Swing Brake Line, while activating function check pressure. Should maintain steady pressure above 350 psi Step 3 Step 4 If still swings slow If ok Return to step 1 Repair or replace Swing Brake Troubleshooting Guide 105 TB 37 SECTION SEVEN: PLATFORM ROTATION SYSTEM DIAGNOSTICS SECTION SEVEN PLATFORM ROTATION SYSTEM DIAGNOSTICS Chart 1 Step 1 The platform rotate does not operate Inspect Platform Rotate Switch Step 2 Go to Page 110 OK Inspect Platform Rotator Motor Go to Page 110 Inspect Platform Actuator Go to Page 111 Chart 2 Step 1 Platform rotates itself Step 2 OK Inspect Holding Valves Troubleshooting Guide 109 Go to Page 111 TB 37 SECTION SEVEN PLATFORM ROTATION SYSTEM DIAGNOSTICS Platform rotate does not operate Inspect Platform Rotate Switch If 10-12V Go to step 2 If no reading Check continuity on 1. wire #26 between Terminal Strip in the Junction Box and Platfrom Rotation Motor 2. wire #27 between Terminal Strip in the Junction Box and Platfrom Rotation Motor Repair or replace Platform Rotate Switch and/or wiring No continuity Step 1 Step 2 Using meter set to read voltage, perform the following: 1. While activating platform in ccw direction, measure voltage on wire #26 at the Rotation Control Valve 2. While activating platform in cw direction, measure voltage on wire #27 at the Rotation Control Valve Should read 10-12 volts Inspect Platform Rotator Motor Change Platform Rotator Motor If continuity does not exists Using meter set to read ohms, check for continuity through wire on Motor Should show continuity If continuity does exists Check for ground on Platfrom Rotator Switch Repair or replace as needed Troubleshooting Guide 110 TB 37 SECTION SEVEN PLATFORM ROTATION SYSTEM DIAGNOSTICS Platform rotates itself Inspect Platform Actuator Check Key by removing the coverplate on Actuator. Visually check for damage If no damage If damaged Go to step 2 Repair or replace Platform Actuator Inspect Holding Valves Visually inspect Holding Valves Step 1 Step 2 Repair or replace as needed Troubleshooting Guide 111 TB 37 SECTION EIGHT: PLATFORM LEVELING SYSTEM DIAGNOSTICS SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Chart 1 Platform will not maintain level as boom raises or lowers Step 1 Inspect Hydraulic Oil Temperature Step 2 Go to Page 117 OK Inspect Holding Valves Go to Page 117 Inspect Holding Valves in Slave Level Cylinder Go to Page 118 Inspect Ground Control Switch Go to Page 119 Chart 2 Platform will not maintain level with machine off Step 1 Chart 3 Platform level will not work from ground control Step 1 Step 2 OK Inspect Level Switch Step 3 OK Inspect Blocking Valve Relay Step 4 Go to Page 120 OK Inspect Blocking Valve Troubleshooting Guide Go to Page 119 115 Go to Page 120 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Chart 4 Platform level will not work from platform control (Ground Control Ok) Step 1 Inspect Platform Level Switch Go to Page 121 Chart 5 Step 1 Platform level up function is inoperative Activate Manual Override Step 2 OK Go to Page 122 OK Inspect Solenoid Valve Go to Page 122 Inspect Pressure to Cylinder Go to Page 123 Inspect Manual Override Go to Page 124 Step 3 Chart 6 Step 1 Platform level down function is inoperative Step 2 OK OK Inspect Solenoid Valve Go to Page 124 Inspect Pressure to Cylinder Go to Page 125 Step 3 Troubleshooting Guide 116 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS The platform does not maintain level as boom raises or lowers Inspect Hydraulic Oil Temperature Go to step 2 Hydraulic Oil is cold If cold If problem still exists Cycle the boom a few times to warm up the hydraulic oil Step 1 Step 2 Inspect Holding Valves between Master Level Cylinder and Tank With platform level and boom fully down, remove the hoses to Level Control Valve and cap Valve and plug hoses. Raise boom 5 ft. and note the Platform Leveling System. If Level System performs abnormally If Level System performs normally Repair or replace Holding Valves in Control Package Repair or replace Seals in Master Leveling System Troubleshooting Guide 117 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS The platform will not maintain level with machine off Place a safe work load in platform and remove the hoses to Slave Level Cylinder Observe the Platform. Inspect Holding Valves in Slave Level Cylinder If oil leaks and platform drifts If no oil leaks but platform still drifts Repair or replace Holding Valves Repair or replace Level Cylinder Step 1 Troubleshooting Guide 118 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Platform level will not work from ground control Inspect Ground Control Switch Go to step 2 Repair or replace Ground Control Switch and/or Ground Control Switch wiring If 10-12V Using meter set to read voltage, activate Ground Control Switch and measure voltage on wire #28 entering Platform Level Switch Should read 10-12 volts If no reading No continuity Check continuity on wire #28 between Ground Control Switch and Platform Level Switch Step 1 Step 2 Inspect Level Switch Go to step 3 If 10-12V Using meter set to read voltage, activate Level Down and measure voltage on wire #13 at Junction Box Should read 10-12 volts If no reading Repair or replace Platform Level Switch and/or Platform Level Switch wiring to Junction Box Troubleshooting Guide 119 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Inspect Blocking Valve Relay While activating Level, Switch check for continuity to ground on wire 100 No continuity Continuity Continuity Check for continuity on wire 100 from Level Switch to Blocking Valve Relay Repair or replace Level Switch Go to step 4 No continuity Repair or replace Wire #100 Step 3 Step 4 Inspect Blocking Valve If 10-12V Replace Blocking Valve Relay Using a meter set to read voltage, measure voltage on wire #100B to Blocking Valve Should read 0 volts If 0 volts Remove Blocking Valve from Control Valve, visually check Valve. Valve should be open. If bad Replace Blocking Valve Troubleshooting Guide 120 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Platform level will not work from platform control (Ground Control Ok) Inspect Platform Level Switch Replace Foot Switch If low or no voltage Using a meter set to read voltage, measure voltage on wire #9 entering Platform Level Switch Should read 10-12 volts If 10-12V Replace Level Switch If low or no voltage Measure voltage on wires #12 and #13 leaving Platform Level Switch Should read 10-12 volts If 10-12V Replace Switch If continuity does not exists Using a meter set to read ohms, check for continuity on wire #108B to ground If continuity exists Repair Wire If continuity does not exists Check for continuity on wire #108B to Lower Control Box If continuity exists Return to step 1 Step 1 Troubleshooting Guide 121 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Platform level up function is inoperative Machine function will be moving when manual override is activated. Push in on Manual Override and observe Platform level up function Activate Manual Override If problem still exists If ok Go to step 2 Go to step 3 Step 1 Step 2 Using a meter set to read voltage, measure voltage on wire #13 between Level Switch and Solenoid Valve Should be 10-12 volts Inspect Solenoid Valve If 10-12V If no reading Repair or replace wire #13 Repair or replace Solenoid Valve Troubleshooting Guide 122 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Install 5000 psi pressure gauge at Port 2 of Slave Level Cylinder. Activate function and measure pressure to Slave Level Cylinder. Should read 2000 psi when fully extended. Inspect Pressure to Cylinder Repair or replace Slave Level Cylinder Repair or replace Relief Valve in Control Valve If low or no reading If 2000 psi If low or no reading Remove hose from Port 1 on Slave Level Cylinder, plug hose and cap Slave Level Cylinder. Recheck pressure Should read 2000 psi when fully extended. Step 3 Troubleshooting Guide 123 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Platform level down function is inoperative Machine function will be moving when manual override is activated. Inspect Manual Override Push in on Manual Override and observe Platform Level down function If problem still exists If ok Go to step 2 Go to step 3 Step 1 Step 2 Using a meter set to read voltage, measure voltage on wire #12 between Level Switch and Solenoid Valve Should be 10-12 volts Inspect Solenoid Valve If 10-12V If no reading Repair or replace Wire #12 Repair or replace Solenoid Valve Troubleshooting Guide 124 TB 37 SECTION EIGHT PLATFORM LEVELING SYSTEM DIAGNOSTICS Inspect Pressure to Cylinder Install 5000 psi pressure gauge at Port 1 of Slave Level Cylinder. Activate function and measure pressure to Slave Level Cylinder. Should read 2000 psi when fully retracted. Repair or replace Slave Level Cylinder If low or no reading Repair or replace Relief Valve in Control Valve If 2000 psi If low or no reading Remove hose from Port 2 on Slave Level Cylinder, plug hose and cap Slave Level Cylinder. Recheck pressure Should read 2000 psi when fully retracted. Step 3 Troubleshooting Guide 125 TB 37 SECTION NINE: BOOM ELEVATION SYSTEM DIAGNOSTICS SECTION NINE BOOM ELEVATION SYSTEM DIAGNOSTICS Chart 1 Boom raises but will not stay elevated Step 1 Inspect Manual Bleed Down Go to Page 130 OK Step 2 Inspect Holding Valve Go to Page 130 OK Step 3 Inspect Seals in Cylinder Go to Page 131 Inspect Boom Lift Switch Go to Page 132 Chart 2 Boom will not raise from platform control (Ground Control Ok) Step 1 OK Step 2 Inspect Lift/Swing Speed Valve Go to Page 132 Inspect Boom Lift Switch Go to Page 133 Chart 3 Boom will not raise from ground control Step 1 Step 2 OK Inspect Lift/Swing Speed Valve Step 3 OK Inspect Lift Control Valve Troubleshooting Guide Go to Page 133 129 Go to Page 134 TB 37 SECTION NINE BOOM ELEVATION SYSTEM DIAGNOSTICS Boom raises but will not stay elevated Inspect Manual Bleed Down Turn Manual Bleed Down Valve clockwise until valve is closed Problem still exist Repair or replace Manual Bleed Down Leakage Raise boom approximately 2 ft. and mark Lift Cylinder. Remove hose from port #4 on Lift Cylinder. Observe oil leakage. Problem still exist Go to step 2 Step 1 Step 2 Inspect Holding Valve Go to step 3 Problem still exist Raise boom approximately 2 ft, remove hose to #2 port on Lift Cylinder, observe for leakage Leakage Replace Holding Valve and/or Seal Kit Troubleshooting Guide 130 TB 37 SECTION NINE BOOM ELEVATION SYSTEM DIAGNOSTICS Inspect Seals in Cylinder Remove steel tube on Cylinder, check if oil is leaking from upper port If leaking Repair or replace Cylinder Step 3 Troubleshooting Guide 131 TB 37 SECTION NINE BOOM ELEVATION SYSTEM DIAGNOSTICS Boom will not raise from platform control (Ground Control Ok) Inspect Boom Lift Switch Check continuity on wire between Lift Switch and Junction Box If 10 to 12V Using meter set to read voltage, measure voltage on wire #22 Should read 10 to 12 volts If no reading Measure voltage on wire #28 to Lift Switch Should read 10 to 12 volts No continuity If no reading Repair or replace Wire #22 Repair or replace Lift Switch Step 1 Step 2 Inspect Lift/Swing Speed Dial and Valve Visually check Speed Dial in platform Control Box for fast speed. Dial should be set to fast If Ok Replace Dial If no voltage Repair or replace as needed If bad Remove Valve, visually check to insure that it is moving when power is applied and that O'Rings are ok. Troubleshooting Guide While activating swing function, use a meter set to read voltage, measure voltage on wire #108B at Speed Dial. Should read 10-12 volts If 10-12V If 10-12V While activating Lift function, measure voltage on wire #108 at Lift/Swing Speed Valve. Should read 10-12 volts If Ok If no voltage Go to step 4 Repair wire to Valve 132 TB 37 SECTION NINE BOOM ELEVATION SYSTEM DIAGNOSTICS Boom will not raise from ground control Inspect Boom Lift Switch Check continuity on wire between Lift Switch and Lift Valve If 10 to 12V Using meter set to read voltage, measure voltage on wire #22 Should read 10 to 12 volts If no reading If 10 to 12V No continuity Repair or replace Wire #22 and retry function Measure voltage on wire #28 to Lift Switch Should read 10 to 12 volts If no reading Repair or replace Lift Switch If still no function Go to step 2 Step 1 Step 2 Inspect Lift/Swing Speed Valve Repair Switch and/or Wire If no voltage Using a meter set to read voltage, measure voltage on wire #108B to Lift/Swing Speed Valve Should read 10-12 volts If 10-12V Replace Valve If valve is stuck Remove Lift/Swing Speed Valve from Control Valve, visually check for proper operation. Valve is normally closed If Ok Go to step 3 Troubleshooting Guide 133 TB 37 SECTION NINE BOOM ELEVATION SYSTEM DIAGNOSTICS Machine function will be moving when manual override is activated. Inspect Lift Control Valve Replace Lift Solenoid If boom operates Activate manual override on Valve, observe boom movement If boom does not move Install a 5000 psi pressure gauge on test port, operate function and check pressure. Should read 2500 psi Repair or replace Lift Cylinder Reset Lift/Swing Relief Valve If low reading If boom operates If low reading Remove hose from #2 Port of Lift Cylinder, plug hose and cap cylinder. Recheck pressure Step 3 Troubleshooting Guide 134 TB 37 SECTION TEN: TELESCOPE SYSTEM DIAGNOSTICS SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Chart 1 Boom will not retract from ground control Step 1 Activate Manual Override Step 2 OK Inspect Extend and Retract Switch Step 3 Go to Page 139 Go to Page 139 OK Inspect Retract Solenoid Go to Page 140 Activate Manual Override Go to Page 141 Chart 2 Boom will not retract from platform control (Ground Control Ok) Step 1 Step 2 OK Inspect Extend and Retract Switch Step 3 Go to Page 141 OK Inspect Wiring in Hose Carrier Go to Page 142 Activate Manual Override Go to Page 143 Chart 3 Boom will not extend from ground control Step 1 Step 2 OK Inspect Extend and Retract Switch Step 3 OK Inspect Extend Solenoid Step 4 Go to Page 144 OK Inspect Extend/Retract Valve Troubleshooting Guide Go to Page 143 137 Go to Page 144 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Chart 4 Boom will not extend from platform control (Ground Control Ok) Step 1 Activate Manual Override Step 2 OK Inspect Extend and Retract Switch Step 3 Go to Page 145 Go to Page 145 OK Inspect Wiring in Hose Carrier Go to Page 146 Activate Holding Valves for Extend Go to Page 147 Chart 5 Step 1 Boom drifts in Step 2 OK Inspect Cylinder for Internal Leakage Troubleshooting Guide 138 Go to Page 147 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Boom will not retract from ground control Machine function will be moving when manual override is activated. Activate Manual Override Go to step 4 If no movement Activate Ground Control Switch, push in on Manual Override and observe boom movement If retracting Go to step 2 Step 1 Step 2 Inspect Extend and Retract Switch Go to step 3 If 10-12V Using meter set to read voltage, measure voltage at wire #15 at Extend and Retract Switch Should read 10-12 volts If no reading Repair or replace Extend and Retract Switch Troubleshooting Guide 139 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Inspect Retract Solenoid Replace Retract Solenoid If 10-12V Using meter set to read voltage, activate function and measure voltage on wire #15 to Retract Solenoid Should read 10-12 volts If no reading Repair or replace Wire to Valve Step 3 Step 4 Inspect Extend/Retract Valve Install a 5000 psi pressure gauge on test port, operate function and check pressure. Should read 1500 psi If low or no pressure Repair or replace Extend Cylinder and/or Holding Valve If pressure Ok Remove hose from Retract Port of Control Valve, plug hose and cap valve. Recheck pressure If low or no pressure Adjust 1500 psi Relief in Control Valve Troubleshooting Guide 140 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Boom will not retract from platform control (Ground Control Ok) Machine function will be moving when manual override is activated. Activate Manual Override Activate Ground Control Switch, push in on Manual Override and observe boom movement If retracting Go to step 2 Step 1 Step 2 Inspect Extend and Retract Switch Go to step 3 If 12V Using meter set to read voltage, measure voltage at wire #15 at Extend and Retract Switch Should read 10-12 volts If no reading Repair or replace Extend and Retract Switch Troubleshooting Guide 141 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Inspect Wiring in Hose Carrier Using meter set to read voltage, activate function and measure voltage at wire #15 in Ground Control Box Should read 10-12 volts If no reading Repair or replace Wiring in Hose Carrier Step 3 Troubleshooting Guide 142 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Boom will not extend from ground control (Platform Control Ok) Machine function will be moving when manual override is activated. Activate Manual Override Activate Ground Control Switch, push in on Manual Override and observe boom movement If extending Go to step 2 Step 1 Step 2 Inspect Extend and Retract Switch Go to step 3 If 12V Using meter set to read voltage, measure voltage at wire #14 at Extend and Retract Switch Should read 10-12 volts If no reading Repair or replace Extend and Retract Switch Troubleshooting Guide 143 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Inspect Extend Solenoid Replace Extend Solenoid If 10-12V Using meter set to read voltage, activate function and measure voltage on wire #14 to Extend Solenoid Should read 10-12 volts If no reading Repair or replace Wire to Valve Step 3 Step 4 Inspect Extend/Retract Valve Install a 5000 psi pressure gauge on test port, operate function and check pressure. Should read 1500 psi If low or no pressure Repair or replace Extend Cylinder If pressure Ok Remove hose from Extend Port of Control Valve, plug hose and cap valve. Recheck pressure If low or no pressure Adjust 1500 psi Relief in Control Valve Troubleshooting Guide 144 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Boom will not extend from platform control (Ground Control Ok) Machine function will be moving when manual override is activated. Activate Manual Override Activate Ground Control Switch, push in on Manual Override and observe boom movement If extending Go to step 2 Step 1 Step 2 Inspect Extend and Retract Switch Go to step 3 If 12V Using meter set to read voltage, measure voltage at wire #14 at Extend and Retract Switch Should read 10-12 volts If no reading Repair or replace Extend and Retract Switch Troubleshooting Guide 145 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Inspect Wiring in Hose Carrier Using meter set to read voltage, activate function and measure voltage on wire #14 in Ground Control Box Should read 10-12 volts If no reading Repair or replace Wiring in Hose Carrier Step 3 Troubleshooting Guide 146 TB 37 SECTION TEN TELESCOPE SYSTEM DIAGNOSTICS Boom drifts in Inspect Holding Valves for Extend Visually check for blown O-Rings If Ok If stuck and/or blown Go to step 2 Repair or replace Holding Valves and/or O-rings Step 1 Step 2 Inspect Seals in Extend Cylinder Raise boom and extend boom 2 ft., remove hoses from Extend Control Valve. Observe oil leakage Leakage from Port 2 of Extend Cylinder Leakage from Port 1 of Extend Cylinder Repair or replace Seals in Extend Cylinder Repair or replace Holding Valve Troubleshooting Guide 147 TB 37 SECTION ELEVEN: FUEL SYSTEM DIAGNOSTICS SECTION ELEVEN FUEL SYSTEM DIAGNOSTICS Chart 1 Engine will not start on Gasoline, but will start on L.P. Inspect Fuel Level Go to Page 152 OK Inspect Dual Fuel Switch Go to Page 152 OK Inspect Fuel Shutoff Valve Go to Page 153 Inspect L.P. Gauge Go to Page 154 Chart 2 Engine will not start on L.P., but will start on Gasoline. OK Inspect Dual Fuel Switch Go to Page 154 OK Inspect L.P. Filter Lock Troubleshooting Guide 151 Go to Page 155 TB 37 SECTION ELEVEN FUEL SYSTEM DIAGNOSTICS Engine will not start on Gasoline, but will start on L.P. Visually check Fuel Gauge to verify an adequate amount of fuel is in tank Inspect Fuel Level If yes If not Go to step 2 Fill tank with Gasoline Inspect Dual Fuel Switch Using meter set to read voltage, measure voltage 1. on wire #77A at the Dual Fuel Switch 2. on wire #78 coming out of Dual Fuel Switch Should read 10-12 volts Step 1 Step 2 Go to step 3 If 10-12V If no reading Repair or replace Dual Fuel Switch Troubleshooting Guide 152 TB 37 SECTION ELEVEN FUEL SYSTEM DIAGNOSTICS Inspect Fuel Shutoff Valve Repair wire to Valve If no reading Using meter set to read voltage, measure voltage on wire #78 at the Fuel Shutoff Valve Should read 10-12 volts If 10-12V Repair or replace Fuel Shutoff Valve Step 3 Troubleshooting Guide 153 TB 37 SECTION ELEVEN FUEL SYSTEM DIAGNOSTICS Engine will not start on L.P., but will start on Gasoline. Inspect L.P. Gauge Visually check L.P. Gauge to verify an adequate amount of fuel is in tank If yes If not Go to step 2 Fill tank with L.P. Inspect Dual Fuel Switch Using meter set to read voltage, measure voltage 1. on wire #77A at the Dual Fuel Switch 2. on wire #77B coming out of Dual Fuel Switch Should read 10-12 volts Step 1 Step 2 Go to step 3 If 10-12V If no reading Repair or replace Dual Fuel Switch Troubleshooting Guide 154 TB 37 SECTION ELEVEN FUEL SYSTEM DIAGNOSTICS Inspect L.P. Filter Lock Repair wire to Valve If no reading Using meter set to read voltage, measure voltage 1. on wire #77B at the L.P. Filter Lock 2. on wire #78 coming out of Dual Fuel Switch Should read 10-12 volts If 10-12V Repair or replace L.P. Filter Lock Step 3 Troubleshooting Guide 155 TB 37 SECTION TWELVE: ACCESSORIES DIAGNOSTICS SECTION TWELVE ACCESSORIES DIAGNOSTICS Chart 1 Step 1 AC Generator will not function Inspect Power to Generator Switch at Platform Step 2 Go to Page 160 OK Inspect Generator Solenoid Go to Page 160 Inspect AC Voltage from Generator Go to Page 161 Chart 2 Step 1 AC Generator has low voltage Chart 3 Step 1 Machine will not steer Troubleshooting Guide Inspect Tow Package Float Valve 159 Go to Page 162 TB 37 SECTION TWELVE ACCESSORIES DIAGNOSTICS AC Generator will not function Using meter set to read voltage, measure voltage at wire #169 when switch is activated to Generator position Should read 10-12 volts Inspect Power to Generator Switch at Platform If 10-12V If no reading Repair or replace Generator Switch at Platform Go to step 2 Step 1 Step 2 Inspect Generator Solenoid If 10-12V Repair or replace Solenoid Valve Troubleshooting Guide 160 Using meter set to read voltage, measure voltage on Generator Solenoid wire #169 Should read 10-12 volts If no reading Repair or replace Wire from Platform TB 37 SECTION TWELVE ACCESSORIES DIAGNOSTICS AC Generator has low voltage Inspect AC Voltage from Generator Using meter set to read voltage, measure voltage at Generator Should read 130 volts AC If no reading Adjust Speed Control Valve on Hydraulic Generator Valve counterclockwise to increase voltage Step 1 Troubleshooting Guide 161 TB 37 SECTION TWELVE ACCESSORIES DIAGNOSTICS Machine will not steer Inspect Tow Package Float Valve Visually inspect Tow Package Float Valve to insure valve is in operational position No Check decal for correct positioning Step 1 Troubleshooting Guide 162 TB 37