KENAS Competence in Conformity Assessment ABOUT KENAS KENAS is the sole National Accreditation Body (NAB) recognized by the Government of Kenya to offer accreditation services. KENAS operations are monitored by the International Accreditation Forum (IAF), International Laboratory Accreditation Corporation (ILAC), the industry, government and professional bodies, some of whose representatives make up the KENAS Board. KENAS’s accreditation programs use internationally recognized standards. Kenya Accreditation Service (KENAS) is a member of IAF and an associate member at ILAC which are umbrella organizations that oversee accreditation activities at a global level. OUR VISION: Our vision is to be a global leader in the provision of accreditation services. OUR MISSION: Provision of accreditation services that promote fair trade, health and safety as well as protection of the environment. OUR MOTTO: Competence in Conformity Assessment. 2 www.kenas.go.ke Accreditation is third-party attestation related to a conformity assessment body conveying formal demonstration of its competence to carry out specific conformity assessment tasks. WHAT CAN ACCREDITATION DO FOR YOU? For the Conformity Assessment Bodies (CABs), it is a benchmark of performance. Build confidence in your quality and environmental systems, personnel and product certification systems, inspection and verification systems, as well as measurements and tests that your business conducts. Accreditation improves acceptance of laboratory test results worldwide. As a consumer note that accreditation gives you assurance and confidence on the quality and safety of products and services that you purchase and consume. Tests conducted by accredited food and water testing laboratories on food and water supplies will minimize the risk of outbreaks of food and water born diseases such as typhoid, cholera and dysentery. The Need for Accreditation Accreditation is a benchmark for performance that assures high standards in operational systems by Conformity Assessment Bodies (CABs). It is a means of reducing technical barriers to trade hence leading to increase in trade and thus creation of wealth. Consequently, much needed growth in our economy is realized through industrialization, enhanced proper procedures and improved quality of manufactured goods and services. A Conformity Assessment Body (CAB) is a testing laboratory, a calibration laboratory, certification body or an inspection body that provides inspection, testing and certification services in all fields both in the public and private sectors. What is Accreditation? Accreditation is an independent evaluation of conformity assessment bodies against recognized conformity assessment standards to competently carry out specific conformity assessment activities to ensure integrity, impartiality and objectivity. Accreditation bodies have been established in many countries with the primary purpose of ensuring that conformity assessment bodies are subject to oversight by an authoritative national accreditation body. Accreditation is performed against requirements set out in internationally recognized conformity assessment standards taking into account local regulations and government directives. Accreditation is distinct from certification as certification focuses on an organization's overall compliance with requirements, systems and products, standards whilst accreditation focuses on technical competence. Therefore, accreditation is a formal recognition to the CABs that they are competent to carry out specific conformity assessment tasks. Kenya Accreditation Service (KENAS) as the sole National Accreditation Body (NAB) for Kenya accredits CABs therefore giving them formal recognition and providing evidence that they are competent to carry out specific conformity assessment tasks. 3 Accreditation Services The listed accreditation services are offered by KENAS. Training for the implementation of the Standards is available as well as assessor training for all standards, uncertainty of measurements, validation and verification of methods and internal auditing as per the specific standards. For further enquiries contact: info@kenyaaccreditation.org or visit our website www.kenas.go.ke Scopes of Accreditation 4 Accreditation Standard Voluntary or Regulatory Domain Validity Period of Accreditation Certificate Reference Medical Laboratories ISO/IEC 15195 Voluntary 3 years Medical Laboratories ISO 15189 Voluntary 3 years Veterinary Laboratories ISO/IEC 17025 & OIE Voluntary 3 years Pharmaceutical Laboratories ISO/IEC 17025 Voluntary 3 years Calibration Laboratories ISO/IEC 17025 Voluntary 3 years Testing Laboratories ISO/IEC 17025 Voluntary 3 years Management Systems Certification Bodies ISO/IEC 17021 Voluntary 3 years Products, Processes and Services Certification ISO/IEC 17065 Voluntary 3 years Personnel Certification Bodies ISO/IEC 17024 Voluntary 3 years Proficiency Test (PT) Providers ISO/IEC 17043 Voluntary 3years Inspection Bodies ISO/IEC 17020 Voluntary 3 years HEALTH AND SAFETY SCHEME The Health & Safety Scheme in KENAS provides accreditation for the recognition of technical competence in areas of medical laboratories, veterinary laboratories, pharmaceutical laboratories, proficiency testing laboratories, reference medical laboratories to specific ISO standards. 1. Medical Laboratory Accreditation - ISO 15189 Government directives and private initiatives demanding and supporting laboratory accreditation have ensured quality assurance implementation as a culture in laboratory practice. In the system of accreditation, the standards do not just indicate the minimum requirements but give higher targets that attempt to bring all the medical laboratories to a higher level of quality. Medical laboratory accreditation is a means of determining the technical competence of a medical laboratory to perform specific types of testing, measurement and calibration of equipment. It also provides a formal recognition to competent laboratories, thus providing a ready means for customers to identify and select reliable testing and measurement services that meet their needs. Medical laboratory services are essential to patient care and therefore have to be availed in a manner that meets the needs of all patients and the clinical personnel responsible for the care of these patients. These services include: arrangements for requisition, patient preparation, patient identification, collection of samples, transportation, storage, processing and examination of clinical samples together with subsequent validation, interpretation, reporting and advice, in addition to the considerations of safety and ethics in medical laboratory work. Currently, KENAS is offering accreditation to the following medical laboratories: - 6 General medical/clinical laboratories Research medical laboratories Forensic medical laboratories Blood transfusion laboratories X-ray laboratories. The general criteria for accreditation of medical laboratories are contained within the ISO 15189Medical Laboratories- Particular requirements for quality and competence. KENAS recommends that all accredited medical, veterinary, pharmaceutical and testing & calibration laboratories use accredited Proficiency Testing providers 2. Accreditation of Veterinary Laboratories - ISO / IEC 17025 & OIE The general criteria for accreditation of Veterinary Laboratories are contained within ISO/IEC 17025. Specific criteria are used to augment the general criteria applicable to a certain field of testing, testing technology, or specific test. The specific criteria for accreditation of veterinary laboratories are stated in the OIE Quality Standard and Guidelines for Veterinary Laboratories. Additional requirements supplement ISO/IEC 17025 to evaluate diagnostic and clinical veterinary laboratories that conduct commercial, government, academic, and international veterinary testing in the following areas: infectious disease diagnostics, disease surveillance, virology, pathology, microbiology, immunology, screening for growth promoters and drug/chemical residue that includes antibiotics, antihelmethetics, pesticides, metals, organics, DNA/RNA, and Genetically Modified Organisms (GMO). These specific requirements also are designed to complement any applicable regulatory requirements that may affect government veterinary laboratories (state, regional, national, and international) and private veterinary laboratories. 7 3. Accreditation of Medical Reference Laboratories - ISO/ IEC 15195 The general requirements for accreditation of medical reference laboratories are laid down in ISO 15195: Laboratory medicine: Requirement for Reference Measurement Laboratories. ISO 15195 refers to the specific aspects of calibration laboratories in the field of laboratory medicine where such "calibration laboratories" are usually denoted as "reference measurement laboratories". ISO 15195 may form a basis for the accreditation of a reference measurement laboratory that require official recognition of the performance of a reference measurement procedure. ISO 15195 is not applicable to routine medical laboratories. 4. Accreditation of Pharmaceutical Laboratories - ISO/ IEC 17025 The need for Kenyan pharmaceutical laboratories to achieve national and global recognition through demonstration of conformance to international standards led to the establishment of an accreditation programme for pharmaceutical laboratories under the auspices of KENAS. The general criteria for accreditation of pharmaceutical laboratories are contained within ISO/IEC 17025. Pharmaceutical laboratories seeking accreditation need to comply with the following requirements: - 8 The quality management, scientific and technical aspects of pharmaceutical laboratories as required by ISO/ IEC 17025 regulatory documents which are developed by the KENAS Pharmaceutical Technical Committee. Participation in Proficiency Testing (PT) or Inter-Laboratory Comparisons (ILC), where possible. 5. Accreditation of Proficiency Testing Providers - ISO/ IEC 17043 ISO/IEC 17043—Conformity Assessment—General requirements for proficiency testing is the general criteria for accreditation of proficiency test providers. The Standard provides a consistent basis for all interested parties to determine the competence of organizations that provide proficiency testing. Inter-laboratory comparisons are widely used for a number of purposes and their use is increasing internationally. Purposes for inter-laboratory comparisons include: Evaluation of performance of laboratories for specific tests or measurements and monitoring laboratory’s continuing performance; Identification of challenges in laboratories and limitation of actions for improvement which, for example, may be related to inadequate test or measurement procedures, effectiveness of staff training and supervision as well as the quality of the environment where the tests are carried out; Establishment of the effectiveness and comparability of test or measurement methods; Provision of additional confidence to laboratory customers; Identification of inter-laboratory differences; Education of participating laboratories based on the outcomes of such comparisons; Validation of uncertainty claims; Evaluation of the performance characteristics of a method; Assignment of values to reference materials and assessment of their suitability for use in specific test or measurement procedures; Support for statements of the equivalence of measurements of national metrology institutes through “key comparisons” and supplementary comparisons conducted on behalf of the internationally bureau of weights and measurement (BIPM) and associated regional metrology organizations. The need for ongoing confidence in laboratory performance is not only essential for laboratories and their customers but also for other interested parties such as regulators, laboratory accreditation bodies, support partners and other organizations that specify requirements for laboratories. 9 TESTING AND CALIBRATION SCHEME The Testing and Calibration Scheme in KENAS provides accreditation for the recognition of the technical competence of a testing and calibration laboratory for a specific task following ISO/IEC 17025 international standard. Accreditation of Testing & Calibration Laboratories - ISO/ IEC 17025 The Testing and Calibration Scheme in KENAS provides accreditation for the recognition of the technical competence of a testing and calibration laboratory for a specific task following ISO/IEC 17025 international standard. The KENAS testing and calibration scheme has been established with the objective to provide Government, Industry and Private laboratories in general with a scheme for third-party assessment of the quality and technical competence of their laboratories to carry out specific testing, measurements and calibrations. The Government of Kenya has authorized and recognized KENAS as the sole National Accreditation body for provision of accreditation services to testing and calibration laboratories. The concept of Laboratory Accreditation was developed to provide a means for third-party attestation of the competence of laboratories to perform specific type (s) of testing and calibration. The competence takes into account the caliber of personnel; infrastructure that include equipment; test methods and procedures; the testing environment etc. Laboratory Accreditation provides formal recognition of competent laboratories, thus providing a ready means for customers to find reliable testing and calibration services in order to meet their demands and facilitate trade. Laboratory Accreditation enhances customer confidence in accepting testing or calibration reports issued by accredited laboratories. This is anchored in the ILAC/IAF principle of “one inspection report / test report / certificate accepted everywhere.” 11 The globalization of the Kenyan economy and the liberalization policies initiated by the Government in eliminating barriers to trade hence providing greater thrust to exports makes it imperative for Accredited Laboratories to demonstrate competence and hence entrench requisite confidence, trust and reliability with respect to conformity assessment results that accompany traded goods and services. For accreditation, the laboratories should be legally identifiable and appropriately registered. They can be a part of a big organization or an independent entity. KENAS provides accreditation to: Laboratories undertaking any sort of testing or calibration in the specified fields. Private or government laboratories. Small, medium and large laboratories. Site facilities, temporary field operations and mobile laboratories. KENAS scope for accreditation extends to:A) Testing Laboratories: Biological, Chemical, Electrical, Electronics, Fluid-Flow, Mechanical, Non-Destructive, Photometry, Radiological and Thermal. B) Calibration Laboratories: Electro-Technical, Mechanical, Fluid Flow, Thermal & Optical, Radiological, Time and Frequency, Mass and Pressure. For accreditation, the laboratories should be legally identifiable and appropriately registered. They can be part of a big organization or an independent 12 identity. CERTIFICATION SCHEME The Certification Scheme in KENAS offers accreditation to Certification Bodies offering Management Systems Certification, Process, Product and Service certification, and Personnel certification. Accreditation is based on the assessment of performance of a certification body including (as appropriate) procedures, staff competence, inspection, review of product acceptability, and reporting. Certifying bodies are accredited according to their scopes of work, under the following standards: ISO/IEC 17021: Requirements for bodies providing audit and certification of management systems ISO/IEC 17024: General requirements for bodies operating certification of persons. ISO/IEC 17065: Requirements for bodies certifying products, processes and services. 1. Accreditation of Management Systems Certification Bodies - ISO/IEC 17021 Accreditation by KENAS for bodies offering Management System certification demonstrates that an organization has met the requirements of the International Standard (ISO/IEC 17021-Conformity Assessment-Requirements for bodies providing audit and certification of management systems ) for management system certification bodies and is able to competently audit and certify management systems. A management system is the framework of processes and procedures used to ensure that an organization can fulfill all tasks required to achieve its objectives. A certification body’s scope of accreditation indicates the management systems for which it is accredited to audit and certify. For example;ISO 9001-Quality Management Systems (QMS); ISO 22000– Food Safety Management System (FSMS); ISO 140001– Environmental Management System (EMS) and ISO 18001–Occupation Safety and Health Management System ( OHSAS) e.t.c KENAS accredits conformity assessment bodies for the following management system certification schemes: Quality management system scheme (ISO 9001) Environmental management system scheme (ISO 14001) Food safety management system scheme (ISO 22000) Food safety system certification (FSSC 22000) 14 Occupational health and safety system scheme (ISO 18001). 2. Accreditation of Personnel Certification Bodies - ISO/ IEC 17024 Accreditation of a personnel certification body is the process of assessing and publicly recognizing the credibility, impartiality and technical competence of an organization’s personnel certification or registration services. Personnel certification or registration bodies provide services for many professional personnel. This is a requirement for bodies that certify or register persons e.g. auditors, inspectors, drivers, electricians, doctors, nurses, etc. The certification body should be able to demonstrate that it has fulfilled the requirements for certifying or registering persons including the development and maintenance of a certification scheme for persons. Accreditation is based on their professional competency as prescribed by ISO/IEC 17024 - Conformity Assessment - General requirements for bodies operating certification of persons. 15 3. Accreditation of Product Certification Bodies - ISO/ IEC 17065 Product certification is a means of demonstrating that a product, process, or service satisfies specified requirements. This is a scheme that evaluates the technical competence, integrity and independence of product certification bodies, based on the general requirements of ISO/IEC 17065– Conformity AssessmentRequirements for bodies certifying products, processes and services. Implementation of ISO/IEC 17065 ensures that the product certification bodies operate certification schemes in a competent, consistent, objective and impartial manner; thereby facilitating the recognition of such bodies. The overall aim of certifying processes, products or services is to give confidence to all interested parties that a process, product or service fulfills specified requirements. The value of certification is the degree of confidence and trust that is established by an impartial and competent demonstration of fulfillment of specified requirements by a third-party. KENAS accreditation attests that a product certification body has demonstrated: - 16 It is competence to perform specific product certifications or specific types of product certifications; Its quality system is documented, is fully operational, and addresses and conforms to all elements of ISO/IEC 17065; It is operating in accordance with the required quality system and It is fulfilling or meeting the requirements of customers. INSPECTION & VERIFICATION SCHEME The KENAS Inspection and Verification accreditation program, provides inspection bodies with a means of demonstrating to their customers their competence and professional skills in executing inspection and verification mandates in conformance to ISO/IEC 17020 (Conformity assessment - Requirements for the operation of various types of bodies performing inspection) International Standard. Accreditation of Inspection & Verification Bodies ISO / IEC 17020 This accreditation service is available to all bodies that conduct in-house and independent services, from one person operations to large-scale inspection and verification bodies e.g. inspection of speedometers, motor vehicles, buildings, axleload, chemicals, agricultural produce, imported and local products, oil, gas, plant and machinery, etc. Inspection and verification accreditation is the formal recognition of the competence of an organization and its inspectors. Accreditation, confirms the capability to perform defined inspection and verification mandates. 18 This allows customers to readily identify organisations which are able to meet their needs. Inspection and verification accreditation allows an organization to benchmark itself against the relevant industries’ best practices. Manufacturers may also use it to offer clients assurance of their own in-house inspection and verification practices. KENAS has systems that balance the needs for transparency with those of confidentiality and provides impartial and technicallyfocused evaluation of competence. STEPS TOWARD ACCREDITATION Kenya Accreditation Service (KENAS) | Embankment Plaza, 2nd Floor | Longonot Road, Upper Hill, Nairobi P. O. Box 47400—00100 GPO, Nairobi. Tel: +254 725 227640/ 787 395679 Email: info@kenyaaccreditation.org Website: www.kenas.go.ke Images courtesy of National HIV Referral Laboratory & Freedigitalphotos Ltd.