4. SPECIFICATION 44 1730 Mechanical Services Maintenance 1.0 INTRODUCTION 1.1 Background The Port Phillip City Council’s (Council) Building Maintenance Team (BMT) is responsible for the ongoing management of heating, ventilation and air-conditioning (HVAC) Assets at Council properties. The BMT is seeking to renew its expired service agreements in relation to the provision of HVAC asset maintenance. This specification provides details on the required maintenance activities as well as the general performance of services. The work to be performed comprises the inspection, servicing and reporting on the plant and equipment at nominated premises as documented in the Schedules in this specification. The specific premises and the exact number of items of plant and equipment that comprise this Contract may change from time to time during the Contract Term. The work is to be carried out and reported on in accordance with the service schedules and details contained within the specification. 1.2 Contract Type This specification, and subsequent contract agreement is based on: a) maintaining all existing HVAC Assets on the basis of “as is”, i.e. Assets to be replaced only at the end of their determined useful life; b) meeting all obligations and responsibilities in relation to regulatory compliance maintenance activities; c) a fixed lump sum annual pricing model for each Site inclusive of all scheduled maintenance activities and annual condition assessments; and d) a schedule of rates for reactive maintenance activities. All maintenance and testing and minor new works shall comply with the current relevant Australian Standards, applicable Codes of Practice, manufacturer’s recommendations and any applicable federal or state legislation and the Building Code of Australia (BCA). 1.3 Schedule of Properties and Plant The Site list and existing assets registers included in this document (Schedules 1 and 2) provide the location of the Sites or premises at which the work is to be carried out and nominates the plant and equipment to be inspected and serviced. The key identifier for properties and buildings is the property ID number. 45 1730 Mechanical Services Maintenance Council manages its building Assets in eight functional groups as shown in Table 1. . Each group contains a number of properties which in turn may have more than one building on that property. Function Group No. of Properties Council operated properties 9 Libraries 3 Parks and Gardens 2 Markets 1 Sport and Recreation 7 Arts and Culture 2 Childcare 13 Community 16 Total 53 Table 1 During the Contract Term, the Contract Manager may add or delete premises to or from the Schedule. If upon inspecting the premise the register is found to be out of date or inaccurate the Contractor shall notify the Contract Manager who will advise if the extent of work under this is to be varied. The variation allowable will be proportional to the tendered pricing for like maintenance. Where schedules identify a premise without providing details of any plant to be serviced, the Contractor shall visit the Site, determine what plant to be serviced is present and notify the Contract Manager who will advise which plant is to be serviced. 1.4 Interpretation of Terms “Act” means any Act, Regulation, or local law of any government (federal, state or local) or of any authority established by any government, which has jurisdiction over the Site. “Adjust” means that the Contractor must adjust an Asset so that it operates within the original specification and/or manufacturer’s recommended limits. “After Hours” means Services performed in time that is not during Normal Hours. “Assets” means the air conditioning and associated equipment on the Site, which are described in this Contract. 46 1730 Mechanical Services Maintenance “Breakdown Maintenance Services” means unplanned services to restore equipment to operational condition as a result of an unforeseen failure. “Check” means that the Contractor must verify the condition and operation of an Asset by analysing, smelling, feeling, looking at, listening to and touching. Check shall also include “Adjust”. “Clean” means that the Contractor must take all steps necessary to remove all surface contamination of an Asset by brushing, wiping, vacuuming, applying solvents, applying water under pressure or any other necessary method to return the condition to clean finish without damaging the parent material. “Contractor” means the person or company whose offer for the Services has been accepted and its executors, administrators, successors or permitted assigns. “Equipment” means every item of apparatus, machinery, or service (including gaseous, liquid or electrical) or any such service attaching to such apparatus or machinery, supplied to, forming part of or comprising that for which service and maintenance is required. “Laws” means any statutes or subordinate legislation in force from time to time. “Normal Hours” means from 7:00 am to 5:00 pm. Monday to Friday inclusive, other than those days that are gazetted public holidays in Victoria. “Order” means a written order or request for a specific part of the Services that the Contractor is required to perform on specific Equipment in accordance with the Contract. “Record” means that the Contractor must enter all information required in a form provided for in the contract or, in the absence of such a provision, forms agreed by the Contract Manager. “Repair” means that the Contractor must carry out any necessary work on an asset to return the asset to its intended service level. “Replace” means that the Contractor must reinstate minor components of an asset including nuts, bolts, screws, vee belts, fuses etc. “Report” means both recording and advising the Contract Manager in writing of the information recorded. Reporting and recorded shall have similar meanings depending on the context. All reported anomalies must include costs of travel, labour and parts/materials to fix. “Service Report” means a written report identifying the extent of Services performed on the Equipment by the Contractor. “Services” means the whole of the Services to be executed in accordance with the Contract, including variations pursuant to the Contract. “Site” means the location referred to in the Specification included in this Contract, where the Services are to be performed. 47 1730 Mechanical Services Maintenance 2.0 SERVICE DELIVERY PERFORMANCE 2.1 General The Contractor must provide the service and maintenance work on the various items of Equipment in accordance with the Equipment listings and the maintenance schedules included in this Specification. The Contractor may be engaged: a) on the lump sum amount submitted in the tender for scheduled maintenance services, and b) at the schedule of rates submitted in their tender for reactive maintenance services. Written quotes are required for work that is not part of the lump sum works under Council’s procurement policy. To enable contract compliance and promote effective contract management, all contractor quotations must contain separate components as appropriate. The following should be used as a guide: a) labour – at the schedule of rates; b) materials; c) cost of specialist plant or equipment; d) the allowance for a prime cost item or provisional sum, and e) any other item. 2.1.1 Service Delivery Process The following general service delivery process shall be undertaken: a) contact Site representatives (where applicable) and arrange Site access to plant and Equipment nominated on the schedules; b) visit premise, report to Site representative and inspect nominated plant and Equipment; c) inspect and service nominated plant and Equipment in accordance with service schedules; d) identify additional maintenance requirements and refer to the Site representative and the Contract Manager for consideration; e) carry out any additional work approved by the Contract Manager; f) clean and tidy work area; g) complete Service Reports for all plant inspected; 48 1730 Mechanical Services Maintenance h) prepare summary Service Reports and submit to the Contract Manager; and i) submit claim for payment complete with all Service Reports and summary Service Reports. In addition, the Contractor must: a) provide all materials, consumables, tools, diagnostic Equipment, safety Equipment, protective clothing and other items necessary to perform the works; b) maintain all log books in a format acceptable to the Contract Manager; c) make good any damage caused whilst carrying out the maintenance; d) ensure all labelling and signage as required by any standard, legislation or code is affixed to the plant and Equipment being inspected and serviced. Inform the Contract Manager where action is required; e) report any issues becoming evident concerning the performance and compliance of plant and Equipment serviced; and f) 2.1.2 provide information to and attend and participate in meetings with the Contract Manager regarding the performance and compliance of the plant and Equipment serviced under this contract as and when requested. Technical Work Requirements Technical work to be carried out shall consist of, but not be limited to, the following general activities: a) maintaining mechanical ventilation, air conditioning and heating services free of bacterial, fungal and chemical contaminants that create “sick buildings”; b) maintaining mechanical ventilation, air conditioning and heating controls to ensure safe, effective and energy efficient operations; c) maintaining the integrity and function of condensate collectors, drains and piping to minimize collateral water damage; d) maintaining refrigerant systems free of carbon and moisture at manufacturer’s specified suction and discharge pressures to ensure efficient operations; e) maintaining legacy chiller units proactively with a view to increasing their efficiency and decreasing energy consumption; f) cleaning and minor spot rust treatment of exposed external surfaces to outdoor units; and g) other minor works not specifically identified but necessary for the effective completion of the specified tasks and procedures. 49 1730 Mechanical Services Maintenance In addition to routine servicing, the Contractor may be required to undertake maintenance / repair work, in response to breakdowns, call-outs or as a result of an inspection during a routine service visit, or upon request from an authorised Council representative. The Contractor shall minimise the need for call-outs by inspecting the systems during routine service visits with the view to effecting any minor repairs, replacements or maintenance during these visits. 2.2 Contract Initiation The key contract deliverables are shown in Table 2. Deliverable Three copies of the formal instrument of agreement together with the contract documents O H & S System Draft Environmental Management Plan Insurances Complaints Handling Policy Asset Inventory Form Asset Inventory Condition Assessment Data Collection and Reporting Form Maintenance Logbook System Monthly Report Structure Monthly Schedule of Works Timelines Within 28 days of the date of awarding the contract Prior to contract commencement Prior to contract commencement Prior to contract commencement with Certificates of Currency annually Within 6 weeks of contract commencement Within 1 month of contract commencement Within 3 months of contract commencement Within 1 month of contract commencement Upon contract commencement Upon contract commencement Within 21 days of contract commencement Table 2 50 1730 Mechanical Services Maintenance 2.3 Hours of Work Council operational hours vary across the building asset functional groups. The majority of the work is to be undertaken between 7.00am to 5.00pm. The Contractor in consultation with the Contract Manager will plan to undertake works to cause least disruption to Council’s operational activities at the various sites. After hours and weekend work may be required in order to maintain buildings to an operational standard enabling Council services to be provided but only at the direction of the Contract Manager. It is envisaged that a majority of the Mechanical Services Maintenance work will be undertaken in the period Monday to Friday from 7.00am to 5.00pm. 2.4 Continuity of Existing Service The Contractor must avoid disruption to the day to day operations as much as possible. Following the delivery of any service or works the facilities are to be left in an appropriate state to that intended purpose (for example – economy cycles, operating hour setting and any air damper settings be restored to original settings when work is complete). The Contractor must investigate and become familiar with any building services, and the nature of Council services within the building which proposed works may affect. In the event that the maintenance works may adversely affect any building service or Council service, the Contractor must seek direction from the Contract Manager prior to proceeding with the works. The Contractor must ensure that all emissions including noise and odour from the contractor’s plant, equipment and materials are within legislative and regulatory requirements and avoid disruption to Council services as far as practical. The Contractor must consult with the Contract Manager about proposed works if there is doubt as to the adverse impact on the Council services. 2.5 Site Access, Keys and Parking Detailed access procedures and requirements will be supplied to the Contractor. Site access and parking will be restricted to the designated entries, loading zones and commercial parking spaces as provided to the general public. Most Council properties have limited off street parking and it is the responsibility of the Contractor to familiarize itself with each property’s access restrictions. When the performance of the Contractor’s obligations requires that keys or master keys be provided to any of the Contractor’s employees or Sub-Contractors, they will sign a written acknowledgment of receiving those keys and will return all keys signed for at the end of the period for which those keys were issued. 51 1730 Mechanical Services Maintenance If any key issued is not returned at the appointed time the cost of replacing that key or those keys or any security system or part of a system will be borne by the Contractor and may be set-off against any amount owing to the Contractor. The Contractor must ensure that there is no unauthorised duplication any key by or on behalf of the Contractor or any employee or Sub-Contractor of the Contractor. 2.6 Cleaning, Waste Removal and Make Good After each visit, the Contractor must ensure the work area is left clean, floor free of any oils or fuel, bins emptied, Equipment and materials neatly stored, rubbish removed and lights turned off. Floors shall be swept and mopped as necessary. The Contractor must manage all waste and by-products generated by the works; there are no facilities provided for recycling of waste on-site. Similarly, there are no on-site facilities available for the disposal of oil wastes, chemical wastes or associated containers. The Contractor will be responsible for the safe disposal of all oil, chemical and other hazardous waste in accordance with workplace health and safety requirements and the Contactor’s Environmental Management Plan (EMP). Facilities are available for the disposal of general litter such as food scraps, wrappers, paper and the like. The Contractor shall, at his own expense, make good to the satisfaction of the Contract Manager, any damage to the property or its services caused by the Contractor. 2.7 Dress Code and Vehicle The Contractor must provide all on-site company staff, and sub-contractors, with a uniform that is appropriate for both the functional and presentation requirements of the work. The company will provide identity badges for all Contractor staff and subcontractors. These identity badges must be displayed at all times when on Site. The Contractor’s vehicles must be well presented, regularly cleaned and maintained. 2.8 Behaviour and Complaints Management The Contractor’s on-site staff must behave in a courteous and professional manner at all times. Interaction with Council, building occupants and members of the public will be required. All direct enquiries must be answered courteously. If necessary, enquiries may be directed to the Contract Manager for action. The Contractor must prepare and implement a policy relating to the handling of complaints. This policy will conform to the requirements of AS 4269-1995 Complaints Handling. The policy must be submitted to the Contract Manager for approval within 6 (six) weeks of the Commencement Date. 2.9 Occupational Health and Safety Refer to the Service General Conditions for general OHS requirements. 52 1730 Mechanical Services Maintenance The Contractor must supply an inventory and technical specification of any major Equipment that will be used at any of the properties. Such Equipment as an example will be: a) motorised access equipment; and b) specialised test Equipment. The Contractor must keep the Equipment calibrated and well maintained to applicable codes. 2.10 Council Induction The Contractor must have a management representative and all Site staff and subcontractors undertake an induction program conducted by Council. The Contractor should allow 4 (four) hours per person for the induction program. New personnel shall attend this induction which is conducted regularly. 2.11 Minimum Qualifications The Contractor must ensure that all personnel utilized suitably skilled, qualified and experienced to undertake the required activities. The Contractor must ensure the suitability of all employees and subcontractors delivering services at Child Care facilities having undergone and passed a police check and a working with children check under the requirements of the Working with Children Act 2005. 2.12 Building Automation System (BAS) / Apogee Council currently operates a Building Automation System (BAS) at a number of larger properties with Apogee software, administered by Siemens under a Gold Level Service Agreement. Siemens provide a first level resolution of technical problems related to the operation and maintenance of the BAS and Apogee software. Sites in which Apogee is currently used include: a) St. Kilda Town Hall; b) South Melbourne Town Hall; c) Port Melbourne Town Hall; d) Albert Park Library; e) Emerald Hill Library; f) St. Kilda Library; g) South Melbourne Depot; h) 147 Liardet Street, Port Melbourne; and 53 1730 Mechanical Services Maintenance i) Betty Day Community Centre. The Contractor will have access to and fully utilize the BAS with Apogee for the above sites to ensure a more proactive monitoring approach to maintaining the Assets. The Contractor must be qualified and trained in the use of the BAS and Apogee as per Siemens’ requirements. The Contractor will be qualified and trained as required or will undertake training and attain qualification prior to the commencement of the contract. 2.13 Mandatory Maintenance, Legislation and Industry Standards The Contractor must perform all mandatory maintenance requirements at frequencies complying with all relevant Australian Standards and Codes current at the date of tendering and also with reference Codes and Standards listed in the prefaces to those Standards and Codes are applicable in respect of all materials and workmanship. This shall include but be not limited to the following: a) the BCA; b) the Occupational Health and Safety Act 2004 and Regulations thereunder; c) AS3666.1, AS3666.3 – Air Handling and Water Systems of Buildings – Microbial Control; d) AS1324.1, AS 1324.2 – Air Filters for use in General Ventilation and Air Conditioning; e) AS1668.1, AS 1668.2, AS1668.3 – The Use of Ventilation and Air Conditioning in Buildings – Smoke and indoor contaminant control; and f) AS1851 Maintenance of Fire Protection Equipment – Part 6, Management Procedures for Maintaining the Fire Precaution Features of Air Handling Systems. The Contractor must identify, confirm and advise the Contract Manager of all mandatory maintenance and reporting activities based on the validation of Equipment during the initial Site visits. The Contractor must advise the Contract Manager of all subsequent amendments to applicable regulations, standards and codes as they come into force during the Contract Term. 3.0 3.1 TECHNICAL SPECIFICATIONS Scheduled Maintenance 3.1.1 General Refer to Schedule 3 for nominated scheduled maintenance activities and frequency by Equipment type. 3.1.2 Replacement Parts and Consumable Items 54 1730 Mechanical Services Maintenance The cost for replacement parts, consumable items and tests required to affect the normal scheduled maintenance service for the twelve (12) month service period is to be included in the fixed annual lump sum in Schedule 2 of the Tender Conditions. This includes but is not restricted to oils, greases, refrigerant for charge trimming purposes, liquid line filter driers, oil filters, lamps, fuse cartridges, gaskets and other costs incurred during scheduled services. 3.1.3 Use of Oils, Greases and Lubricants All greases and lubricants used must be kept clean and free of contaminants. Where a pressure grease point will not accept grease, the nipple is to be removed and replaced with a new nipple of the appropriate size. The quantity of grease or oil applied is to be sufficient to provide good Lubrication. Excessive lubricant is to be removed from around the bearing, shaft, lubricating point and surrounding area. Lubrication must be provided at intervals as specified by the Equipment manufacturer. Lubrication must be carried out using lubricants recommended in manufacturer’s maintenance and operating instructions or approved equivalent. 3.1.4 Refrigerant Refrigerant gases are to be used and handled in accordance with Australian and Environmental standards. Any refrigerant gas added to any unit must be reported to the Contract Manager on a monthly basis. 3.1.5 Coil Cleaning When air conditioning coils being cleaned involve use of a chemical cleaner, only approved products are to be used. All chemicals used must be capable of penetrating deep into the coil and removing contamination without contributing to Equipment deterioration or metal fatigue. All chemical treatments will be followed by treatment with a chemical neutraliser. The Contractor must ensure personnel using any chemicals are adequately instructed in its use and require protection in line with manufacturer’s recommendations and workplace health and safety requirements. 3.1.6 Wall, Ceiling and Compact Unit Cleaning The air conditioning wall, ceiling and compact units must be cleaned of dust and fungus build-up, by removing or lifting the front grill and air flow flaps and wiping them over with a soft cloth and mild detergent solution as per the manufacturer’s requirements. 3.1.7 Air Supply Grill Cleaning and Filter Replacement 55 1730 Mechanical Services Maintenance The air supply grills must be cleaned of dust and fungus buildup by wiping them over with a soft cloth and mild detergent solution as per the manufacturer’s requirements. Filters that cannot be washed or cleaned must be replaced at the required scheduled intervals for filter replacements. All filters must meet the existing specified efficiency requirements of the mechanical plant design. 3.1.8 Operating Temperatures and Air Flow a) Non-Critical General Comfort Conditions The temperature of a heated room in winter should be between 1820°C while the temperature of a cooled room in summer should be within 24-26°C. The temperature should be checked after the air conditioner has been operating for 30 minutes. Heating and cooling systems are to be set to the relevant times of use in the facilities. b) Critical 24 Hour Process – Computer Rooms Only Air conditioned areas will be maintained at a temperature of 22ºC +/1ºC (a range of 21-23ºC). Humidity control (if available) will be 50%RH +/- 5% c) Outside Air In accordance with the BCA for natural ventilation or as per AS 1668.2 for mechanical ventilation and 10L/s per person or 7.5L/s per person using high efficiency filters in accordance with AS1668.2. d) Exhaust Air In accordance with the BCA and AS 1668.2, toilet areas shall be ventilated in accordance with the requirements of AS1668.2 at a rate of 10L/s per square metre or 25L/s per fixture – whichever is greater. 3.2 Reactive Maintenance 3.2.1 General It will be the responsibility of the Contractor if reactive maintenance requirements are identified onsite whilst undertaking scheduled maintenance activities to report to the Contract Manager from the Site to obtain confirmation and approval of any subsequent works. The Contractor will not be permitted to automatically undertake reactive works without prior approval. Repairs undertaken by the Contractor must be made so as to restore the asset to its optimum performance level. 56 1730 Mechanical Services Maintenance 3.2.2 Minor Immediate Repairs and Replacement of Minor Parts and Components Minor repairs are those that can be affected immediately (with the Contract Manager’s approval) without having to return to the Site and are necessary for the safe and correct operation of the plant. To minimise down time and inconvenience to facility occupants and the general public the Contractor must hold an appropriate stock of spare parts and hardware to effect immediate reactive maintenance to essential services. The first priority is to replace “like for like”. In the instance where the existing Equipment cannot be replaced with “like for like” the replacement is to be approved by the Contract Manager before installation. The Contractor must retain the faulty component for a period of one month for hand over to the Contract Manager if requested. 3.2.3 Major Repairs Major repairs are those not covered by either of the categories described above and generally require more than several hours labour and may require a return to the Site to complete the work. Upon finding work of this nature or work of an asset replacement, the Contractor must first advise either the Site representative or the Contract Manager and if requested submit an estimate of cost or fixed quote and obtain the approval before commencing work. Work of this nature will generally be carried out as a breakdown repair or replacement and any order placed may not be subject to the conditions of this Contract and may be issued to an alternative contractor depending on the value of the work and in accordance with Council’s Procurement Policy. 3.2.4 Asset Replacement – Environmental Performance Standards The replacement (including planning, design and/or product selection) of any asset shall take into consideration minimum prescribed environmental performance standards as communicated by the Contract Manager at the time of works review and approval. 4.0 4.1 ASSET INVENTORY AND CONDITION ASSESSMENTS Initial Asset Inventory Audit 4.1.1 General The Contractor must undertake an initial asset inventory and condition audit at all sites and of Equipment specified including any new sites and Equipment added during the Contract Term. 57 1730 Mechanical Services Maintenance This initial asset inventory and condition audit shall be completed and submitted to the Contract Manager for review and acceptance within three months of the Commencement Date. The purpose of the initial asset inventory audit is to validate, and complete and/or amend where appropriate, Council’s existing records of each relevant item of plant and Equipment (asset) at each Site. The finalized asset inventory registers for each Site will form the basis for establishing the final scheduled maintenance programs as well as any fixed annual fee adjustments in relation to the delivery of scheduled maintenance activities. Data Fields to Collect and Report The following information shall be collected and reported as part of the initial asset inventory audit for each asset: a) b) c) d) e) f) g) h) i) j) k) l) m) n) o) p) q) r) s) t) Property ID; Property Name; Street Address; Suburb; Date of Audit; Time of Audit; Name and Qualifications of Auditor(s); Asset Type; Asset Manufacturer; Asset Model; Asset Serial No; Asset Manufacture / Installation Date; Asset Location; Description of operating environment including accessibility and areas it services; Description of control systems; Asset Condition Rating (refer to Clause 4.2.2 for required details); Asset Replacement Rating (refer to Clause 4.2.3 for required details); Frequency and type of scheduled maintenance required to ensure Council meets its regulatory compliance obligations; General Comments; and Representative photographs of the asset. An appropriate initial inventory data collection and reporting form shall be devised in consultation with the Contract Manager within one month of the Commencement Date. 4.2 Annual Asset Condition Assessment General 58 1730 Mechanical Services Maintenance The Contractor must undertake an annual condition assessment for all sites and Equipment specified including any new sites and Equipment added during the Contract Term. Unless instructed sooner, the Contractor must perform the condition assessment in conjunction with the annual service from the anniversary date of the initial asset inventory audit and every twelve months thereafter. The Contractor must carry out a detailed inspection and assessment of the plant and present a detailed report to the Contract Manager. The aim of the condition assessment is to comprehensively identify and quantify the following: a) the general condition of the plant and each of its components; b) any deficiencies that need to be attended to immediately to maintain the plant in an operable condition and meet statutory requirements; c) any major plant replacements, modifications, or additions that would not normally form part of scheduled maintenance but are required to be carried out within the next twelve to eighteen months to bring the plant to a proper functional condition consistent with the requirements of the asset it serves; and d) all replacements, modifications or additions that would normally form part of Preventive Maintenance but are foreseeable over the next ten years and necessary to keep the plant operating to a functional condition consistent with the requirements of the facility it serves. The Contractor may be requested to carry out additional condition assessments outside of the scope of this Contract. These assessments will be conducted by using the hourly rates as nominated. An appropriate condition assessment data collection and reporting form shall be devised in consultation with the Contract Manager within one month of the Commencement Date. 59 1730 Mechanical Services Maintenance Condition Rating Scheme Condition ratings used are to be in accordance with Table 3. Condition Rating 1 – Excellent 2 – Good 3 – Fair 4 – Poor 5 – Failed Description Expected Action Asset is as new and can be expected to perform adequately and reach its expected life Asset is sound, operationally safe, functional and displays superficial defects only Asset is functional but shows signs of moderate wear and tear. Deferred maintenance works are evident Asset functionality is reduced. Asset has significant defects affecting major components and runs a serious risk of imminent breakdown Asset is not functional. Condition cannot be improved without replacement No additional maintenance required. Scheduled maintenance required only Remaining Economic Life 90-100% Minor maintenance intervention required. No component replacement required Minor maintenance and/or minor component replacement required 60-89% 30 – 59% Significant ongoing maintenance intervention or major component or asset replacement 6 – 29% Asset requires decommissioning and/or replacement 0 – 5% Table 3 4.2.3 Asset Replacement Rating In addition to the condition assessment rating (Clause 4.2.2) to be assigned to each item, the Contractor must provide an estimation of the expected remaining useful life of the asset, i.e. when Council can reasonably expect to have to replace the asset. This shall be in accordance with the rating scheme in Table 4. Useful Life Rating A B C D E Description Asset will require replacement within the next 12 month period Asset will require replacement within the next 1 to 3 year period Asset will require replacement within the next 3 to 5 year period Asset will require replacement within the next 5 to 10 year period Asset will not require replacement within the next 10 year period Table 4 60 1730 Mechanical Services Maintenance 5.0 5.1 INFORMATION MANAGEMENT AND REPORTING Scheduled Maintenance Program The Contractor must prepare and submit for approval to the Contract Manager within 21 days of the Commencement Date a monthly schedule of works within the broader context of an annual program of works for the inspection and servicing of plant and Equipment in accordance with the requirements of this Contract. The schedule of works shall be in an electronic format as agreed with the Contract Manager at but as a minimum in MS Excel 2003 format. Following any variations to the plant and Equipment to be inspected and serviced the Contractor shall, upon the request of Contract Manager, submit for approval a revised program of works. 5.2 Reactive Maintenance Work Orders and Invoicing 5.2.1 Works Completed at Time of Scheduled Maintenance The Contractor must identify details of any required reactive maintenance work at the time of attending for scheduled maintenance. Before undertaking such works the Contractor must provide a quote for costs based on the trade price of any materials, components or parts used and the hourly rates quoted in Schedule 2 of the Tender Conditions and receive approval from the Contract Manager to undertake the works. The Contractor’s invoice for purchase of materials will be submitted along with copies of the supplier’s invoice. 5.2.2 Work Orders to Undertake Maintenance Activities In the event that Council requires any form of maintenance activity outside of the contracted scheduled maintenance activities, the Contractor must provide a quote for costs based on the trade price of any materials, components or parts used and the hourly rates quoted in Schedule 2 of the Tender Conditions and receive approval from the Contract Manager to undertake the works. This will be in the form of a fax and/or email automatically generated out of Council’s existing asset maintenance system. The work order will include, but not be limited to the following information: a) b) c) d) e) f) g) h) i) property ID; property name; street address and suburb; work order number; relevant contact details; work request description; priority of works including completion date; expenditure limits; and any other special instructions. 61 1730 Mechanical Services Maintenance The Contractor upon receiving the work order must acknowledge receipt and acceptance of such by way of return email and/or fax to the Contract Manager within 24 hours of receipt unless notification is required otherwise as specified on the work order. The Contractor shall have deemed to have received the work order at the time of Council issuing the work order. Each invoice must clearly identify all works associated with individual work orders by that work order number. 5.3 Maintenance Logbooks The Contractor must submit and implement following Council approval, a maintenance logbook system for all activities undertaken on Site. Details of the proposed system and any implications for Council shall be included in the tenderer’s response. Any such maintenance logbook system shall include but be not limited to: a) the recording of all relevant details so as to comply with all aspects of this specification and contract conditions, as well as to comply with all relevant legislative requirements; b) the ability to maintain copies of all maintenance records in a suitable format on Site; and c) the ability to submit all relevant information electronically to Council. An appropriate maintenance activity logbook system shall be devised in consultation with the Contract Manager. 5.4 Site Manuals and Reference Material Any operating and maintenance instruction manuals or reference drawings stored onsite are to be treated with the utmost care. Should this material be deteriorating, the condition is to be reported to the Contract Manager in order to arrange copies of the information to be produced before the originals become illegible. 5.5 System Fault and Issues Reporting Immediately on becoming aware of any of the following, the Contractor shall report via phone with follow up written notification to the Contract Manager: a) any event or circumstance which is posing a safety risk, or is likely to pose a safety risk to any persons including building occupants, maintenance personnel and/or visitors; b) any event or circumstance which is adversely affecting or is likely to adversely affect the proper and safe working of any asset or related system; 62 1730 Mechanical Services Maintenance c) any notice or instruction issued by a relevant government or statutory authority in respect to all or part of any of the systems; and d) any damage to a person or property occurring in connection with the Services or the Systems 5.6 Maintenance Activity Reporting to Council The Contractor must prepare and submit to the Contract Manager a monthly scheduled maintenance activity report. This report must include the following information as a minimum for the subject month: a) list of properties where scheduled maintenance activities were completed; b) issues identified as a result of the scheduled maintenance activities; and c) a signed and dated statement that all work completed during the month has been carried out in accordance with any relevant Australian Standards, applicable Codes of Practice, manufacturer’s recommendations and any applicable federal and state legislation and the BCA and that such work has been tested and found to comply with those standards or codes. The monthly reports shall be inclusive of the first to last day of the month and shall be submitted to the Contract Manager no later than five (5) working days from the last day of the month. The Contractor shall prepare and submit to the Contract Manager a monthly reactive maintenance activity and issues report. This report will include the following information as a minimum for the subject week: a) reactive maintenance activities completed including relevant work order numbers; b) reactive maintenance activities in progress including relevant work order numbers; c) works scheduled for implementation in the next month including relevant work order numbers; d) issues identified relating to system faults and/or safety hazards; and e) signed and dated statement that all work completed during the week has been carried out in accordance with any relevant Australian Standards, applicable Codes of Practice, manufacturer’s recommendations and any applicable federal and state legislation and the BCA and that such work has been tested and found to comply with those standards or codes. The content structure of these reports shall be devised in consultation with the Contract Manager at the Commencement Date however Council encourages 63 1730 Mechanical Services Maintenance tenderers to submit details of any proposed automated information and reporting systems in accordance with Section 5.7 of this Specification. 5.7 Information Management Systems The Contractor must collect, maintain and report to Council all relevant information utilizing their own asset information management systems. Council encourages tenderers to provide details on their existing and/or proposed information management systems including the ability for Council to access scheduling and maintenance outcome information online. 6.0 CONTRACT PERFORMANCE MANAGEMENT 6.1 General The Contractor must maintain and develop the designated service to meet Council’s business needs. Performance measurement will provide major input into ensuring facility availability is not limited through service failure, the service meets Council’s expectations and the Assets perform effectively and efficiently over time. The Contractor must take a proactive management approach including the implementation of appropriate technologies to enhance the service delivery process and levels of service. After establishing the benchmarks for delivering services the performance measuring strategy will be jointly refined by the Contractor and the Council. This will be the mechanism for measuring the Contractor’s performance over time. 6.2 Key Performance Indicators Key performance indicators (KPIs) for the service have been established. These measures will be jointly reviewed by the Contract Manager and the Contractor and updated where applicable annually to reflect any relevant changes in scope. Table 5 presents the KPIs established for the delivery of services and includes: a) b) c) d) service component / objective; KPIs; minimum performance standard for each KPI; and source of the data used to measure the performance of the KPI. 64 1730 Mechanical Services Maintenance KEY PERFORMANCE INDICATORS Service Component and Objective Financial Proposed KPI Costs to Budget Invoicing Accuracy and Timing Risk Management and Compliance Workplace Health & Safety 100% accuracy of charges against quoted rates and budget 100% compliance to client invoicing requirements 100% Compliance to legislation and Contractor’s Plan Environmental Management 100% Compliance to legislation and Contractor’s Plan Plant Management 100% Compliance to Contractor’s Plan / Testing / Calibration schedules 100% Compliance to Specification and Contractor’s Plan 95% of programmed work completed within the month <5% of services to be reworked per month and a downward trend in reworked jobs <5% of services left unserviceable per month and a downward trend in reworked jobs 95% of faults detected and received by Contractor 90% of recorded faults rectified on time HR Management Service Quality and Planning Minimum Performance Standard Programmed Work Rework / Faulty Work Services Availability Fault Management Responsiveness Source Data 1. 2. 1. 2. 1. Hansen Asset Management System Contractor Invoicing Hansen Asset Management System Contractor Invoicing Incidents reported to BMT – reviewed monthly 2. Recorded incidents in Contractor’s WH&S Plan – reviewed monthly 1. Incidents reported to BMT – reviewed monthly 2. Recorded incidents in Contractor’s Environmental Plan – reviewed monthly Testing, Service and Calibration Schedules – reviewed annually or as specified Personnel changes / movements to be reviewed by an event or exception Hansen Asset Management System 1. 2. 1. 2. Complaint register Hansen Asset Management System Complaint register Hansen Asset Management System Hansen Asset Management System Hansen Asset Management System 65 1730 Mechanical Services Maintenance Service Component and Objective Management and Innovation Proposed KPI Minimum Performance Standard Monthly Reports and Invoicing 100% Compliance Customer Satisfaction <5 complaints per month and a downward trend in complaints Communication at all levels <5 complaints per month and a downward trend in complaints Commitment and Responsiveness to Contract <5 complaints per month and a downward trend in complaints Source Data Reviewed at quarterly coordination meeting 1. Reviewed at quarterly coordination meeting 2. Complaints Register 1. Reviewed at quarterly coordination meeting 2. Complaints Register 1. Reviewed at quarterly coordination meeting 2. Complaints Register Table 5 66 1730 Mechanical Services Maintenance 6.3 Inspection of Works From time to time, Council may conduct random inspections of work undertaken by the Contractor for the purpose of measuring the Contractor’s performance, in order to ensure that work undertaken consistently meets all requirements of the Specification and all relevant conditions of the Contract. Council will issue the Contractor with a dated certificate of acceptance within 14 working days of its satisfactory completion of any inspection tests. If Council finds an item to be faulty after repetitive servicing and repair, Council may require that an inspection of that Equipment be undertaken by an independent tester. Should the repaired or serviced items fail the inspection tests, Council may, without prejudice to any other right or action it may have under the Contract, give the Contractor a written notice (“Failure Notice”) stating that the items are unacceptable and require their rectification, replacement or removal by the Contractor. The Contractor must rectify, replace or remove the items within the time period specified in the Failure Notice. If the items are required to be rectified or replaced, the Contractor must ensure that that the rectified or replaced items comply with the Specifications and all relevant conditions of the contract. Council, at its discretion, can nominate an independent tester to verify processes or that the items have been repaired in accordance with the standards contained in the Specifications. The Contractor must meet all costs associated with rectification, replacement or removal of any items as well as all reasonable costs incurred by Council and the independent tester (if applicable) in carrying out the inspection tests. 6.4 Fault Response Times All air conditioning faults reported to the Contractor must be attended to, and the Contractor is to be on Site within the following times of the fault being reported to the Contractor: a) urgent response – 3 hours; b) routine response – same day; and c) urgent response – within one hour. The Contractor may need to initially attend the Site (in accordance with the above response times) to ascertain the type and extent of the fault, and that an appropriate response and/or remedial works be planned and agreed in consultation with the Contract Manager outside of the above response times. The Contractor must be available to provide the necessary callout services 24 hours a day, 7 days per week. 6.5 Contract Management Meetings The Contract Manager and the Contractor shall establish and conduct monthly contract management meetings as part of the project management plan to monitor progress. These meetings will be conducted at an agreed location at one of Council’s properties included in the contract. 67 1730 Mechanical Services Maintenance Ad-hoc management meetings initiated by the Contract Manager shall be conducted by the parties from time to time when it is considered necessary by the Contract Manager. The Contractor must prepare and submit such progress or other reports as are requested by the Contract Manager for the purpose of the meeting at least two working days prior to the date of the meeting. All reports and meetings pursuant to this clause shall be provided by the Contractor at no additional cost to the Council. The Contract Manager will prepare and distribute minutes of the meetings. 6.6 Contract Management Reports Table 6 contains the written reports required to be provided by the Contractor and the frequency required. Report Frequency Workplace Safety Monthly Environmental Management Plan Monthly Service Reports-Scheduled Monthly Service Reports-Reactive Monthly Summary Service Reports Monthly Use of Refrigerant Gas Monthly Condition Assessments Annually Table 6 7.0 SCHEDULES Schedule 1 Schedule 2 Schedule 3 Site List Existing Asset Register Scheduled Maintenance Activity and Frequency by Equipment Type 68 1730 Mechanical Services Maintenance Schedule 1 Site List Council Operated Properties Property Property Name ID OPS390 Maintenance workshop Street Address Suburb OP500 St. Kilda Town Hall 523 Williamstown Road Carlisle St OPS321 Port Melbourne Town Hall 333 Bay Street Port Melbourne OPS506 Liardet Street Offices 147 Liardet Street Port Melbourne OPS501 Council premises 200 Bank Street South Melbourne OPS318 South Melbourne Depot Complex South Melbourne Transfer Station South Melbourne Town Hall 69 White Street South Melbourne 56-798 White Street South Melbourne 208 Bank Street South Melbourne Bank Street Offices & Maternal and Child Health Centre 222 Bank Street South Melbourne OPS313 OPS502 OPS248 Libraries Property Property Name ID LIB302 Albert Park Library Street Address LIB238 Emerald Hill Library 319 Montague Street 195 Bank Street LIB148 St Kilda Library 150 Carlisle Street Parks and Gardens Property Property Name ID P&G099 St Kilda Botanical Gardens P&G180 St Kilda Pier Entry Shelter Markets Property Property Name ID MKT505 South Melbourne Market Street Address 55A Blessington Street 8 Jacka Boulevard Street Address 116 Cecil Street Port Melbourne St. Kilda Suburb South Melbourne South Melbourne St. Kilda Suburb St Kilda St Kilda Suburb South Melbourne 69 1730 Mechanical Services Maintenance Sport and Recreation Property Property Name ID S&R169 St Kilda Adventure Playground 63-71 Grey Street St Kilda S&R286 Albert Park Bowls Club 1A St Vincent Place South Melbourne S&R303 211 Dorcas Street South Melbourne S&R524 Peanut Farm Reserve Pavilion S&R363 Port Melbourne Football & Cricket Club 351 Williamstown Road 180 Esplanade West 12A Blessington Street 525 Williamstown Road Port Melbourne S&R523 Skinners Adventure Playground J L Murphy Reserve at Aaneson Oval Pavilion Lagoon Reserve Pavilion S&R507 Arts and Culture Property Property Name ID ART220 St Kilda Vegout & Artists Studio ART296 Gasworks Park Arts Complex Childcare Property ID Property Name Street Address Street Address 11 Shakespeare Grove 1-35 Graham Street Street Address Suburb Port Melbourne St Kilda Port Melbourne Suburb St Kilda Albert Park Suburb CHS008 North St Kilda Child Care Centre 71-79 Argyle Street St Kilda CHS105 51 Broadway Street Elwood CHS160 Elwood Maternal & Child Health Centre Eildon Rd Child Care Centre 17 Eildon Road St Kilda CHS222 Elwood Childcare Centre 46 Tennyson Street Elwood CHS224 The Avenue Childcare Centre 39 The Avenue Balaclava CHS234 York Street Maternal & Child Health Centre Carter Street Childcare Centre 71-79 Argyle St Kilda 5-11 Carter Street Albert Park CHS257 CHS280 18 Dundas Place Albert Park CHS283 Albert-Park Preschool Dental Clinic & Maternal and Child Health Centre Lilian Cannam Kindergarten 97 Eastern Road South Melbourne CHS330 Clark Street Childcare Centre 106 Clark Street Port Melbourne CHS331 7 Cumberland Road Port Melbourne CHS510 ADA Mary A’Beckett Childcare Centre St Kilda Childcare Centre 171 Chapel Street St Kilda CHS511 Clarendon Street Childcare Centre 400 Clarendon Street South Melbourne 70 1730 Mechanical Services Maintenance Community Centres Property Property Name ID CCE005 Alma Road Community House CCE006 Betty Day Community Centre CCE092 Cora Graves Community Centre CCE159 CCE279 CCE299 CCE301 CCE305 CCE307 CCE329 CCE333 CCE519 CCE521 CCE392 CCE347 CCE359 St Kilda Youth Services Mary Kehoe Community Centre South Melbourne Senior Citizens Club Sol Green Community Centre Conservation Volunteers Australia Middle Park Community Complex Fishermans Bend Community Centre Port Melbourne Community Centre Elwood Beach Community Centre Elwood/St Kilda Neighbourhood Learning Centre and Public Toilets SES Office Amenities and Garage Liardet Community Centre Sandridge Community Centre Street Address 200 Alma Road 67-69 Argyle Street 38-40 Blessington St 5-7 Duke Street 224 Danks Street 1-5 Howe Crescent Suburb St Kilda St Kilda St Kilda St Kilda Albert Park South Melbourne 180 Montague Road 62-74 Pickles Street 254 Richardson Street 10 Centre Avenue South Melbourne 219 Esplanade East 63A Ormond Esplanade 85-87 Tennyson Street Port Melbourne 523 Williamstown Road 154 Liardet Street 1 Tucker Avenue Port Melbourne South Melbourne Albert Park Port Melbourne Elwood Elwood Port Melbourne Port Melbourne 71 1730 Mechanical Services Maintenance Schedule 2 BUILDING ASSET Existing Asset Registers EQUIPMENT LOCATION EQUIPMENT L2 Mezz. Plantroom Roof Plant Room Rear AHU-1 Colair Multi Deck AHU-2 Colair Multi Deck AHU-3 Colair Multi Deck CH-1 Carrier 30RB 802 CH-2 Carrier 30RB 522 Boiler-1 Raypak 2404 BEM Boiler-2 Raypak 1142 BEM Condensers Exp. Tank valves and piping system Exp. Tank valves and piping system HHWP-1, 2, CHWP-1, 2, CHWSP-1, 2, HHWC - 13 to 17 ACU-1 Wall Split ACU-5 Wall Split St. Kilda Town Hall Roof Plant Room Rear Plant Room Muster Room Rebuild Room New Extension Offices Ground- Ext, L1, L2-Ext Old Building Offices 1990Ground, 1990-L1 Communications Room New Extension Offices 1990 Office New Extension Print Room Internal Street Entry New Extension Tea Point Ground floor New Extension Tea Point Level 1 New Extension Tea Point Level 2 New Extension Toilets Ground floor New Extension Toilets Level 1 New Extension Toilets Level 2 1990s Tea Point LG 1990s Tea Point Level 1 1990s Ground Comms Cupboard 1990s Level 1 Comms Cupboard New Extension Comms Cupboard.Level 2 1990s Off. Lounge Tea Point LG Chilled Beams Chilled Beams CRAC-1 unit (Liebert) CRAC-2 unit D/Split (Daikin) F-1 Spill Air F-2 Spill Air F-3 General Exhaust F-4 Spill Air F-5 General Exhaust F-6 General Exhaust F-7 General Exhaust F-8 Toilet Exhaust F-9 Toilet Exhaust F-10 Toilet Exhaust F-11 General Exhaust F-12 General Exhaust F-13 General Exhaust F-14 General Exhaust F-15 General Exhaust F-16 General Exhaust 72 1730 Mechanical Services Maintenance BUILDING ASSET St. Kilda Town Hall EQUIPMENT LOCATION EQUIPMENT Basement Storage North Basement Storage South Carpark Exhaust Rear Carpark Exhaust Front Staff Lounge & Meeting Info Waiting & Gallery F-17 General Exhaust F-18 General Exhaust F-19 General Exhaust F-20 General Exhaust F-21 Spill Air F-22 Spill Air AHU - 1, AHU-4, AHU-5, AHU-6 ACU-1 Ducted Split ACU-2 Ducted Split AC Ducted Split AC Ducted Split AC Ducted Split AC PAC AC PAC AC PAC AC PAC AC PAC AC Ceiling Cassette AC Ceiling Cassette AC Ceiling Cassette AC Wall Split AC Wall Split AC Wall Split AC Wall Split AC Wall Split AC Room Unit Computer Room AC-2 (Liebert) Outside Air Fan General Exhaust Fan General Exhaust Fan General Exhaust Fan Kitchen Exhaust Fan Exhaust Air Fan Exhaust Air Fan Exhaust Air Fan Exhaust Air Fan Roof Plant Platform Front Art Store Car Park Roof Plant Platform Front Port Melbourne Town Hall Roof Mounted Workshop Town Hall Hitachi AC - Split Panasonic AC - Split APAC PAC APAC PAC Temperzone PAC Temperzone PAC Dunnair PAC Dunnair PAC Dunnair PAC Air Temp PAC 73 1730 Mechanical Services Maintenance BUILDING ASSET EQUIPMENT LOCATION Liardet Street Office Sth Melb. Depot Sth Melb. Depot Sth Melbourne Transfer Station Sth Melbourne Depot EQUIPMENT A/C Ducted Split Upstairs A/C Ducted Split Upstairs A/C Ducted Split Downstairs A/C Ducted Split Downstairs A/C Ducted Split Downstairs Supply/Exhaust Fans Supply/Exhaust Fans Hitachi AC - Split Panasonic AC - Split Panasonic AC - Split Airtemp AC Ducted Split Airtemp AC Ducted Split Airtemp AC Ducted Split Airtemp AC Ducted Split Airtemp AC Ducted Split Airtemp AC Ducted Split Sanyo AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airite AC Ducted Split Airwell AC Ducted Split Airwell AC Ducted Split Airwell AC Ducted Split Panasonic AC Split Panasonic AC Split Electrolux AC-Ceiling Cassette Teco AC-Split Teco AC-Room Conditioner Teco AC-Split AC Model Unknown Supply/Exhaust Fans 2off Supply/Exhaust Fans 2off Supply/Exhaust Fans 2off Supply/Exhaust Fans 2off 74 1730 Mechanical Services Maintenance BUILDING ASSET EQUIPMENT LOCATION EQUIPMENT Bank St Offices Roof Mounted South Melbourne Town Hall East Side Roof Plant South Melbourne Town Hall East Side Roof Plant Panasonic AC - Split APAC AC Duct Split APAC AC Duct Split APAC AC Duct Split APAC AC Duct Split APAC AC Duct Split APAC AC Duct Split Supply/Exhaust Fans 3off Supply/Exhaust Fans 3off Chiller Multi-Stack Teco CHWP x 2 Teco HHWP x 2 Raypak Boiler Muller FCU Muller FCU Muller FCU Muller FCU Muller FCU Hitachi Split Emailair PAC Emailair PAC AC Ducted Split (old) Panasonic AC - Split Panasonic AC - Split Temperzone Ducted Split Temperzone Ducted Split Temperzone Ducted Split Alcair PAC Airwell PAC Emailair PAC Emailair PAC Emailair PAC Air Change Ht Reclaim Unit Lu-Ve AC Buffalo Trident AC Buffalo Trident AC Supply/Exhaust Fans Supply/Exhaust Fans Supply/Exhaust Fans Supply/Exhaust Fans Supply/Exhaust Fans Fantech Supply/Exhaust Fans x 3 Supply/Exhaust Fans x 2 Ventilation Exhaust Hood/Duct Kitchen Ventilation Exhaust Hood/Duct Kitchen West Side Roof Plant 75 1730 Mechanical Services Maintenance BUILDING ASSET South Melbourne Town Hall Libraries Child Care EQUIPMENT LOCATION EQUIPMENT Ventilation Exhaust Hood Filter Kitchen Fantech Supply/Exhaust Fans 2-off Emerald Hill OPS238 Alcair PAC Alcair PAC Alcair PAC Alcair PAC Alcair PAC Alcair PAC St Kilda OPS148 Chiller Chiller AC Unit - Split FCU 1 FCU 2 FCU 3 FCU 4 FCU 5 FCU 6 FCU 7 Supply/Exhaust Fan Supply/Exhaust Fan Supply/Exhaust Fan Supply/Exhaust Fan Supply/Exhaust Fan Supply/Exhaust Fan Supply/Exhaust Fan Carpark Supply/Exhaust Fan Carpark Supply/Exhaust Fan Albert Park OPS302 Airtemp AHU Airtemp AHU Airtemp AHU Airtemp AHU Airtemp AHU Airtemp AHU Carrier PAC Carrier PAC Carrier PAC Carrier PAC Carrier PAC Carrier PAC Supply/Exhaust Fan Supply/Exhaust Fan Evaporative cooling Elwood MCHC stand alone Evaporative cooling stand alone Balaclava - The Avenue Child Evaporative cooling Care Centre stand alone Evaporative cooling stand alone St Kilda - York Street MCHC and Evaporative cooling - 76 1730 Mechanical Services Maintenance BUILDING ASSET Child Care EQUIPMENT LOCATION EQUIPMENT Kindergarten St Kilda - York Street MCHC and Kindergarten South Melbourne - Lilian Cannam Kindergarten stand alone Evaporative cooling stand alone Evaporative cooling stand alone Evaporative cooling stand alone Evaporative cooling stand alone Evaporative cooling stand alone Evaporative cooling stand alone Evaporative cooling stand alone Split Air Conditioning System (1) - Panasonic Split Air Conditioning System (1) - Daikin Split Air Conditioning System (1) - Emailair Port Melbourne - Ada Mary A'Beckett Child Care Centre St. Kilda Child Care Centre and MCHC Community St Kilda - Alma Road Community House St Kilda - Betty Day Community Centre St Kilda - Cora Graves Community Centre St Kilda - St Kilda Youth Services Albert Park - Mary Kehoe Community Centre Community South Melbourne - South Melbourne Senior Citizens Club South Melbourne - Sol Green Community Centre Condenser (1) - Alcair Condenser (1) - Alcair Split Air Conditioning System (1) Room Air Conditioners (1) - Pye Room Air Conditioners (1) - Kelvinator Split Air Conditioning System (6) - Panasonic Room Air Conditioners (1) - Emailair Split Air Conditioning System (1) - Hitachi AHU (1) - Built in - no access AHU (1) - Built in - no access AHU (1) - Built in - no access AHU (1) - Not known roof mounted AHU (1) - Not known roof mounted AHU (1) - Not known roof mounted Split Air Conditioning System (1) - Nano Titanium Split Air Conditioning System (5) - Carrier 77 1730 Mechanical Services Maintenance BUILDING ASSET EQUIPMENT LOCATION EQUIPMENT South Melbourne - Conservation Volunteers Australia Albert Park - Middle Park Community Complex Room Air Conditioners (1) - Panasonic Room Air Conditioners (3) - NEC Split Air Conditioning System (2) - Panasonic Split Air Conditioning System (1) - Port Melbourne - Liardet Community Centre Corner Nott and Liardet St Port Melbourne - Sandridge Community Centre Elwood - Elwood Beach Community Centre Elwood - Elwood / St Kilda Neighbourhood Learning Centre And Public Toilets Arts and Culture Port Melbourne - Building 30: SES Office and Amenities Block St Kilda Vegout & Artists Studio Albert Park Gasworks Park Main Theatre Split Air Conditioning System (6) - Mitsubishi AHU (1) - Not known - no access AHU (1) - Not known - no access AHU (1) - Not known - no access Split Air Conditioning System (2) - Panasonic Split Air Conditioning System (1) - Emailair Split Air Conditioning System (1) - Emailair Room Air Conditioners (1) Room Air Conditioners (3) - Toshiba Packaged Air Cooled Packaged Air Cooled Packaged Air Cooled Evaporative Cooling Unit Evaporative Cooling Unit Evaporative Cooling Unit Evaporative Cooling Unit Evaporative Cooling Unit Evaporative Cooling Unit Unitary Heaters Unitary Heaters Unitary Heaters Unitary Heaters Unitary Heaters 78 1730 Mechanical Services Maintenance BUILDING ASSET Markets Parks and Gardens BUILDING ASSET South Melbourne Market St Kilda Botanical Gardens Contractor Change Rooms St Kilda Pier Entry Shelter Sports and Recreation St Kilda Adventure Playground Office Albert Park Bowls Club Port Melbourne Football/Cricket Club Administration Office Next To Main Gate J l Murphy Reserve- at Aanenson Oval Pavilion Port Melbourne Football/Cricket Club Norm Goss Grandstand EQUIPMENT Split Air Conditioning System (2) - Airwell Stand Alone Evaporative Coolers (1) - Bonaire Stand Alone Evaporative Coolers (1) - Bonaire Stand Alone Evaporative Coolers (1) - Bonaire Stand Alone Evaporative Coolers (3) - Braemar Stand Alone Evaporative Coolers (3) - Braemar Stand Alone Evaporative Coolers (3) - Braemar Exhaust Fan (1) Fantech Exhaust Fan (1) Fantech Exhaust Fan (1) Exhaust Fan (1) Exhaust Fan (1) Fantech Exhaust Fan (1) Exhaust Force Exhaust Fan (1) Exhaust Fan (1) Fantech Exhaust Fan (1) Fantech Exhaust Fan (1) Exhaust Fan (1) Exhaust Fan (1) Exhaust Fan (1) Exhaust Fan (1) Room Air Conditioners Stand Alone Evaporative Coolers Stand Alone Evaporative Coolers Stand Alone Evaporative Coolers Room Air Conditioners (1) - Panasonic Room Air Conditioners (3) Room Air Conditioners (1) - Kelvinator Kitchen Exhaust Fans (1) Supply/Exhaust Fan (1) Kitchen exhaust hood 79 1730 Mechanical Services Maintenance BUILDING ASSET BUILDING ASSET EQUIPMENT Port Melbourne Football/Cricket Club Kiosk Supply/Exhaust Fan (1) Kitchen exhaust hood Supply/Exhaust Fan (1) Kitchen exhaust hood Supply/Exhaust Fan (1) Kitchen exhaust hood 80 1730 Mechanical Services Maintenance Schedule 3 Type Scheduled Maintenance Activity and Frequency by Equipment Schedule 3 provides general guidance for quotation purposes on the checks and/or procedures to be conducted on the different items of Equipment to ensure compliance with the relevant regulatory requirements. The Contractor must ensure that the activities and frequency of activities ensure Council meets its regulatory maintenance responsibilities. M – Monthly Activity 3M – 3 Monthly Activity 6M – 6 Monthly Activity A – Annual Activity Air Distribution System. M 3M 6M A X X X X X CHECK OR PROCEDURE Carry out random air flow checks on all systems. Check total air flow to each system. Confirm there are no changes to room usage. Check 33% air diffusers and record flow rates. Check minimum outside air quantities and record. 6M A CHECK OR PROCEDURE Change over duty boiler if applicable Operate easing gear of safety relief valve Check boiler operating temperature Check all controls and prove operation of boiler Visually inspect boiler for leaks or physical damage Check and repair boiler insulation Dismantle clean and check safety relief valve Check operation of safety thermostat and alarm Test low alarm & safety lockout if applicable Open drain valve & flush out boiler to remove sludge Top up water level of boiler if necessary Boilers. M X X X 3M X X X X X X X X Air Change - Enthalpy Heat Recovery Unit. M X 3M 6M A X X X CHECK OR PROCEDURE As per manufacturer’s instructions. As per manufacturer’s instructions. As per manufacturer’s instructions. As per manufacturer’s instructions. 81 1730 Mechanical Services Maintenance Chilled Beams. M 3M 6M A X X X X X X X X X X X X X X X X X X X CHECK OR PROCEDURE Passive Beams for 33% of beams per visit Vacuum clean coil. Check coil and casing for corrosion. Check coil, flexible hoses and piping for leaks. Check vent valves system for entrapped air. Inspect emergency drain trays where fitted. Clean and replace filter media where fitted. Check temperatures across the coil, adjust as necessary. Record result. Inspect coils for fin damage and comb if applicable. Active Beams for 33% of beams per visit Vacuum clean coil. Vacuum clean primary air duct. Inspect or clean primary air nozzles or slots. Check coil or casing for corrosion. Check coil and flexible hoses for leaks. Check vent valve and system for entrapped air. Inspect emergency drain trays where fitted. Clean and or replace filter media where fitted. Check air side pressure and adjust to specification as necessary. Record result. Check temperatures across coil, adjust as necessary. Record result. Inspect coils for fin damage comb if applicable. Chilled Water Coils – Hot Water Coils. M 3M 6M X X X A 2X 3X X X X X X X X CHECK OR PROCEDURE Check for leaks on coils and connections Check air vent on coils and vent air if applicable Inspect coil for dirt build up and clean if necessary Inspect coils for fin damage combs fins as required Examine coils to ensure internal circuits not blocked Check air on air off temperature adjust if applicable Inspect cold water make-up and expansion tank system and piping Condenser coils In units with sprayed coils, clean algae and slime Inspect drain trays clean and test drains system 82 1730 Mechanical Services Maintenance Fans (General). M X X X 3M 6M A X X X X X X X X X X CHECK OR PROCEDURE Inspect condition and check general operation Check motor bearings, grease if required. Check for any undue noise or vibration. Check associated controls and electrics Check belt drives (if fitted) for correct tension alignment and condition. Check mounts and hold down bolts for security. Lubricate bearings to manufacturer’s data. Check impellers and drives are tight on shaft. Check drive alignment. Remove corrosion, repair paintwork & lightly grease. Clean fan blades, scroll and casing if applicable. Check access panel for leakage and seal. Replace flexible components. Chillers. M X 3M 6M A X X X X X X X 3yr 3yr CHECK OR PROCEDURE Check operation of chilled & condenser water flow switch Check TX valve and superheat Check pressure drops, both chilled & condenser water against nameplate. Check refrigerant gas charges and operating temperatures Check compressor sump heater Check flow and return water temperatures Check all safety controls and associated electrical equipment Clean strainer and re-establish vapour seal around equipment Clean chiller tubes and slug dose after refilling Remove insulation and water boxes and clean. Fit new gaskets. 83 1730 Mechanical Services Maintenance Condensing Units. M X 3M 6M A X X X X X X X X X X X X CHECK OR PROCEDURE Check and service compressors, fans, motors, drives & controls as per appropriate instruction sheet Adjust belts and check condition Remove dirt and debris from fan inlet screen Inspect coils for build up of dirt & clean out as necessary Check operation and setting of any control dampers, lubricate Inspect protective finish, repair as necessary Check condition of all pipe-work & tubing Check pipe supports, receiver & suction line accumulator for corrosion Check operation of oil pressure switch Check oil level in sump and direction of rotation of compressor Leak test the installation and check visually for signs of leakage Check operating pressures & liquid line sight glass Check set points of high and low cut outs, also condenser fan cycling controls & lubrication protection switches Dampers M 3M 6M A X X X X X X X X X X X X X CHECK OR PROCEDURE Manual Dampers Inspect and clean dampers Check damper position & record air flows 33% of dampers per year. Automatic Dampers Check and service all controls, motors, etc Check for freedom of operation. Check all linkages & lubricate as required. Check all air tight seals. Check damper settings where there is a BCA requirement. Check for undue noise & vibration. Fire Dampers Inspect fire damper packings on 20% of dampers per year. Inspect fire dampers for obstructions on 20% of dampers annually. Confirm damper position is correct & there is no corrosion. Check wall and damper mounting for integrity. Check damper operation and return to correct position. 84 1730 Mechanical Services Maintenance Duct Heaters. M 3M 6M A X X X X X X X X CHECK OR PROCEDURE Check all electrical connections for tightness. Check to ensure no heaters have cut out on high limit. Check outside casing for discoloration or any sign of overheating. Test high limit thermostat and pressure switch to ensure heaters turn off. Check settings. Check for loose internal thermal insulation. Inspect electrical heating elements for combustible rubbish, dust, and electrical operation. Switch off fan, ensure elements switch off. Test individual elements and check current draw. Check operation of air flow sensing device. Check by simulating loss of air flow. Ductwork. M 3M 6M A Observe Observe Observe X X X X X X X X X X X CHECK OR PROCEDURE General Observations Check for air leaks, undue noises or rattles. Inspect flexible connections for damage (physical or UV). Check for drumming on start-up. Inspect adjacent to wet equipment for leaks or corrosion. Inspect and clean registers and grills Check general duct hangers for support and security. Inspect and test flashings at external penetrations. Kitchen Exhaust Ducts Check grease arresting filters for excessive accumulation. Check hood and its exhaust plenum for excessive grease accumulation Check grease gutters for excessive grease accumulation. Check the grease arresting filters are secured in correct position and undamaged. Clean hood and its exhaust plenum. Check grease arresting filters for damage or excessive leaks report if replacement required. Check duct for accumulated grease or dirt and report if cleaning is required. 85 1730 Mechanical Services Maintenance Electrical Switchboards and Controls. M X X 3M 6M A X X X X X X X X X X X X X X X X CHECK OR PROCEDURE Check for any loose connections. Check wiring and connectors for any signs of overheating. Check controls and settings. Check contactor and relay contacts for excessive wear or pitting. Check pilot lamps for operation replace if necessary. Check time clocks for correct operation and time setting. Reset time clocks to and from daylight saving. Check all motor overload settings. Examine the general condition of conduits, connectors, switches & wiring. Carry out thermographic scanning of switchboards. Check for faulty meters. Check fuses for correct ratings. Replace any labels that have fallen off. Report removed labels. Vacuum clean interior of switchboard. Check that conduits are securely fixed. Examine and rectify panel seals. Check wiring diagrams and switchboard cards that may be incorrect. Lubricate all pivot points. Evaporative Air Coolers. M 3M X X X X X X 6M A CHECK OR PROCEDURE Check and adjust bleed rate Check operation of float valve and dump valve. Check that the pads are uniformly wet and adjust if necessary. Inspect pads for cleanliness remove and hose down as necessary. Record and report if pads need replacing. Remove inspection panel and check fan belts for tension and soundness. Switch on and check pump operation. Maintain heater and controls as per manufacturer’s instructions, as required. 86 1730 Mechanical Services Maintenance Fan Coil Units and Air Handling Units. M X 3M 6M A X X X X X . X X X X X X X X X X X X X CHECK OR PROCEDURE For units with sprayed coils clean off algae and slime Inspect condition and check for correct operation. Ensure insulation is secure. Replace any defective lights. Remove filters and replace and wash as appropriate. Check ‘V’ belt and pulleys for correct tension, alignment and condition. Check and clean coils as required. Check control valves. Check motor and fan shaft bearings. Grease if necessary. Check coils for water leaks. Check flexible connection condition. Check condensate drains and trays for blockages fill trap with water. Ensure all panels are secure. Inspect filters for dust and condition. Check fans for alignment and corrosion. Measure fan output. Inspect air intakes and outlets and clean as required. Check electric duct heaters and outside surface of heating casing for any discoloration or indication of overheating. Lubricate damper linkages. Check motors for noise vibration and heat. Filters. M 3M 6M A X X X X X X X X X X X X CHECK OR PROCEDURE Dry Media and Panel Filters Clean filters when resistance exceeds 125Pa Replace disposable panel filters when resistance exceeds 125Pa Advance roll filters when resistance exceeds 125Pa Replace disposable deep bed filters when resistance exceeds 125Pa of the initial resistance Replace high efficiency and absolute filters when resistance exceeds 250Pa of the initial resistance Check roll filters for adequate media. Order new media or filters for next service. Systems 500Lt/s or less clean and replace as necessary Check for air leakage around media Clean filter chamber Lubricate filter drives as required Check zero setting on manometer Inspect HEPA filters & test after annual maintenance 87 1730 Mechanical Services Maintenance Condensing Units. M X X X 3M 6M A X X X X X CHECK OR PROCEDURE Visually inspect for obvious damage Duct Insulation Check for condensation on duct, ensure continuity of insulation over ducts Where internally insulated check for saturation of insulation Ensure al cover strips, bands & duct tape are not peeling off Pipe & Pressure Vessels Inspect and make good metal sheathing on pipe and vessels Inspect insulation for condensation. Replace wet insulation & repair damage to vapour seal Check isolation at pipe hangers, repair if necessary Pipe Work. M 3M 6M X A X X X X X X X X X X X X X X CHECK OR PROCEDURE Pipe Work (Water, Gas, Oil and Compressed Air) Inspect for general damage, loose supports & leaks. Check operation of valves, repair or replace as necessary Inspect and clean all drains and scale pockets. Check and clean all strainers Check insulation for faults, secure if applicable Check electric heat tracing repair adjust or report as necessary Refrigeration Pipe Work Check for frosting, adjust gas charge or TX control valve Check temperature and pressure across refrigerated drier Check operation of TX and solenoid valves Check all pipes and valves for leaks using suitable detection method Check that pipes and gages are secure. Check all valves and ensure that valve cap seals are fitted. Test and reset TX valve superheat settings Check operation of solenoid valves Plant Rooms. M X X X X X X 3M 6M A CHECK OR PROCEDURE Remove all waste materials Machinery to be wiped down and left in clean condition Maintain clean floors Replace lamps as necessary and maintain fittings in clean condition Ensure all drains are clear Check fresh air intakes are clear of stored materials and chemicals 88 1730 Mechanical Services Maintenance Split Room Air Conditioners. CHECK OR PROCEDURE M 3M 6M A X X X X X X X X X X X X X Check casing, wiring and insulation for corrosion, cleanliness, dryness and that all components are secure. Record/report any make good required. Check drains and drip tray are clear. Check unit operation thru heating and cooling sequence. Check for unusual noise or vibration in the indoor unit. Check for unusual noise or vibration in the out door unit. Check compressor for oil leaks. Check that the condenser fan operates correctly. Clean the air filter. Check the indoor coils for cleanliness. Check the outdoor coil for cleanliness. Check the operation of the reversing valve. Check that all controls operate correctly. Check and record outdoor air temperature and air on/off temperature for both heating and cooling. Variable Air Volume Units. M 3M 6M X X X X X X X X X A CHECK OR PROCEDURE Inspect and record report if cleaning is necessary. Mandatory AS/NZS 3666.2. Check operation of actuator and check if stroked correctly. Inspect all electrical components including the isolator, circuit breaker, fan relays, heater relays and contactors. Inspect fans, fan motors and fan bearings. Inspect heating elements if applicable. Inspect HW coils if applicable. Check for water leaks. Inspect CW coils if applicable. Check for water leaks. Inspect primary air dampers. Check for free operation. Check velocity sensor for blockage(zero pa when fully closed) 89 1730 Mechanical Services Maintenance Vibration Isolation M 3M X X 6M A X X X X X X X X CHECK OR PROCEDURE Inspect vibration isolators Check for damaged isolators and incorrect settings on jacking bolts Check that machine isolators are not short circuited by electrical conduits, guards, debris , etc Ensure mounts are clear of oil and water Check that flexible connections are installed correctly Ensure all drains are clear Check that pipe flexible connections are not short circuited by other pipes, electrical trays, guards, debris , etc Check pipe flexible connections for damage Dismantle 20% of pipe insulators made of rubber components, inspect to ensure clear full diameter bore passage Check the pressure in air springs Water Treatment M X X X X X X 3M 6M A CHECK OR PROCEDURE Test water for correct level of corrosion inhibitor, pH & tds Measure & record dosage and bleed off rates Top up dosage tank Slug dose biocide Make adjustments to dosage & bleed rates as determined Clean-up and remove all empty chemical containers 90 1730 Mechanical Services Maintenance