Application Note
AN_0033
Intellex/Network Client Connectivity
Via DSL and cable modems
Information furnished by Sensormatic is believed to be accurate and reliable. However, no
responsibility is assumed by Sensormatic for its use, or any infringements of other rights of
third parties which may result from its use. No license is granted by implications or otherwise
under any patent rights of Sensormatic.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of
other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
1
TABLE OF CONTENTS
SO YOU WANT TO CONNECT YOUR INTELLEX AND NETWORK CLIENT USING DSL OR A CABLE
MODEM:................................................................................................................................................. 3
TERMINOLOGY: ...................................................................................................................................... 3
HOW WILL YOU BE USING YOUR INTELLEX OVER DSL: ....................................................................... 4
W HAT YOU NEED TO KNOW ABOUT DSL: ..................................................................................................... 4
Coverage of Service.......................................................................................................................... 4
Selecting a DSL Provider: ................................................................................................................. 5
Security Concerns ........................................................................................................................... 6
CONNECTING INTELLEX AND NETWORK CLIENT: ................................................................................. 7
THE HARDWARE THAT WILL BE USED: .......................................................................................................... 7
DSL Modems: ................................................................................................................................. 8
DSL Routers: .................................................................................................................................. 8
DSL Ready Routers: ........................................................................................................................ 9
Standard Routers........................................................................................................................... 10
HOW TO SET UP THE INTELLEX SERVER FOR DSL: ........................................................................................ 11
HOW TO SET UP THE NETWORK CLIENT FOR DSL: ........................................................................................ 11
TAKING A PHASED APPROACH TO HARDWARE INSTALLATION:........................................................................ 11
TROUBLESHOOTING ........................................................................................................................... 12
THINGS TO NOTE ABOUT DSL CONNECTED SYSTEMS:.................................................................................... 12
W HAT YOU SHOULD DO BEFORE YOU CALL FOR TECHNICAL SUPPORT .............................................................. 12
GLOSSARY:......................................................................................................................................... 14
APPENDIX A: ....................................................................................................................................... 16
DSL ROUTER/SWITCH PRODUCT GUIDE .................................................................................................... 16
SETTING UP THE DMZ............................................................................................................................ 17
CONFIGURING PPPOE .......................................................................................................................... 17
APPENDIX B: ....................................................................................................................................... 18
DSL AND NETWORKING RESOURCES: ....................................................................................................... 18
THIRD-PARTY SOFTWARE COMPATIBILITY CHARTS: ...................................................................................... 18
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of
other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
2
Intellex/Network Client Connectivity
Via DSL and cable modems
So you want to connect your Intellex and Network
Client using DSL or a Cable Modem:
The purpose of this document is to enable you to set up your Intellex (version 2.1 and
above) and Network Client (version 2.0 and above) over a high bandwidth TCP/IP Ethernet
network using DSL or a Cable Modem.
There are many successful Intellex/Network Client installations that take advantage of the
low cost and high bandwidth Internet connections that DSL or cable modem
communications links offer. While setup requires some knowledge of networking, routers,
and TCP/IP connectivity, armed with the right information and assistance it is easily
accomplished
Throughout this document, we will refer to DSL connectivity. Except where noted, the
technical considerations, procedures, and steps to follow are identical for DSL and cable
modem connections.
Sensormatic supports Intellex to Network Client functionality when used with a working
TCP/IP Ethernet connection. We define a working TCP/IP connection as one that can
connect with, view pages from, and send information to the Internet. In essence, if you can’t
use your DSL connection to get to the Internet, contact your DSL provider, not
Sensormatic.
While this document is provided as a general guideline only, there are many additional
reference sources for information on establishing DSL connectivity. Other significant
contributors to a successful DSL connection include the service and support provided by
your DSL provider, the type of DSL interface equipment you procure, and the depth of
technical support you receive from your DSL equipment vendor(s).
Terminology:
Throughout this document, we’ll use some technical terms or “jargon”. We have provided a
glossary of terms in the back of this document, as well as defining the terms in the context
of where they are used.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
3
Intellex/Network Client Connectivity
Via DSL and cable modems
How will you be using your Intellex over DSL:
Before you even begin your DSL install, it is most important to get your Intellex and
Network Client working through a local Ethernet hub. This will become your first baseline
for connectivity.
Prior to starting the Intellex and Network Client over DSL process, you need to answer the
following questions:
o Is this Intellex Server going to be:
o Visible on the Internet?
o Visible on the Internet after authentication?
o Visible only within the corporate WAN?
o Visible only to the authenticated few within the corporate WAN?
These questions determine whether you’ll need the Virtual Private Network services to
make this DSL Router’s subnet a logical part of the corporate WAN. Depending on the
access restrictions you choose, you may need a special firewall computer in line to
authenticate users as they initiate access to the Intellex.
What you need to know about DSL:
The following sections will inform you of the basic information you need to know about DSL
and how to get the necessary information from your DSL provider.
Coverage of Service:
DSL may not be provided yet in your local area. To get end-to-end system performance,
both Intellex Server, and Network Client will need the data transmission speeds that can
be achieved with a DSL connection.
Depending on the distance from the DSL provider’s nearest “Central Office” and your
Intellex Server site or Network Client site, the speed, or bandwidth, of DSL service may
vary. Find out what level of service your DSL provider can give you.
Most errors occur when the user thinks that they can get WAN connectivity for $39.95 a
month. This class of service is based around residential Internet surfing service. Enhanced
ADSL or SDSL services put you in business class service with most prices starting at
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
4
Intellex/Network Client Connectivity
Via DSL and cable modems
$100+ a month. Still, DSL can provide T-1 speeds for a fraction of a cost than traditional
data carrying networks.
Ask specifically for a Static IP Address for the Intellex Server site. With a Dynamic IP
Address, the IP address changes each time the system connects to the network. This
would be similar to having a telephone number that changed every time you picked up the
phone; you’d have trouble making outgoing calls but no one would be abler to reach you.
Similarly, Network Client would need to be re-configured each time the IP address
changed in order to see that Intellex unit.
While it is less important for the Network Client site, you may want a static IP address there
as well. While not essential for proper operation, a static IP address for Network Client will
allow for easier troubleshooting, since you can ping the same network address.
Your DSL Provider will have several levels of service available, including Asymmetric DSL
(ADSL) and Symmetric DSL (SDSL). “Asymmetric” means that the bandwidth is larger
going one direction than it is going the other. “Symmetric” means that the bandwidth is the
same going in both directions. Most of your data flow will be from the Intellex Server site
towards the Network Client site, so ADSL should work well for you, as long as the direction
is appropriate.
For optimum performance, we recommend that you obtain SDSL service. This
configuration usually provides higher overall bandwidth.
Selecting a DSL Provider:
For best results we strongly recommend that you tell your DSL provider what it is you’re
trying to connect, prior to installation. Verify that their sales and support teams have the
experience you need to set up your Intellex video system. If the provider’s representative
doesn’t understand, ask for someone who does. If not, see if there are alternate providers
in your area who can better assist you. A month-to-month service package is often
purchased instead of a fixed contract during the shake-down period, allowing you to
change DSL providers if service is poor. Once a DSL provider has been selected,
accompany the DSL Service provider during the DSL install. If the service is not working,
this is the person who can resolve it for you.
When discussing your Intellex application with your DSL provider, ask the following
questions:
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
5
Intellex/Network Client Connectivity
Via DSL and cable modems
o I am going to place a Server on the Internet for web hosting that requires
high bandwidth data transfers. What is the highest bandwidth DSL service
you can provide for me?
128 is the minimum they will offer, 384 is the minimum you should consider, with
512 (or higher) being even better. Video consumes a lot of bandwidth.
Tell the DSL Provider that you are placing the Server directly on the Internet,
even if that isn’t true at this point in time. The specific details of the firewall, the
NAT, the VPN, and the Secure Sockets Layer (SSL) will then come into play as
you ask more questions. They shouldn’t care about this slight misstatement
during the initial dialog, and it gets them to the right mindset quickly.
o Is that package for ADSL or SDSL?
In the high-bandwidth packages, it is probably SDSL, which is good.
o Does this package include a DSL Modem, or a full DSL Router?
Depending on what other things you are doing, a DSL Modem may be sufficient.
We recommend a full blown DSL Router which provides additional security and
protection from unauthorized access (see “Security Concerns” below). If they
have no packages that include the Router, then ask which routers they
recommend for use with their modem.
Security Concerns:
With Internet access via DSL, your computer (and, as far as the Internet connection is
concerned, Intellex is a computer) is an easier target than with a dialup connection, since it
is always there. Make sure you change the default configuration of your router (including
browser accessed IP address and passwords). It doesn’t take too much effort for a hacker
to recognize the footprint of your router, know the default access IP address, and then get
in and start tampering with system parameters.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
6
Intellex/Network Client Connectivity
Via DSL and cable modems
Connecting Intellex and Network Client:
The following is the block diagram for the recommended Intellex/Network Client
connection via DSL.
Router /
Firewall
Router /
Firewall
Network
Client
Intellex
Server
Central
Office
SDSL
Modem
SDSL
Modem
The hardware that will be used:
The hardware components are:
o DSL modem
o Ethernet Router with Firewall
The system diagram is shown above. It depicts the recommended end-to-end configuration
using DSL at both ends of the circuit, and using a separate Router/Firewall at each end.
Some providers combine the DSL Modem and the Router/Firewall into the same physical
box.
If you already have DSL installed, there is a chance that the equipment you have will not
work for Intellex connectivity. Existing equipment may have to be replaced, or
supplemental hardware may be needed.
This recommended configuration directly addresses two of the main issues of using
Intellex/ Network Client with DSL, namely:
o Ethernet — The connection to Intellex is Ethernet.
o Immunity:— The equipment provides a robust firewall
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
7
Intellex/Network Client Connectivity
Via DSL and cable modems
DSL Modems:
The following table outlines the types of modems recommended by Sensormatic for use
with Intellex and Network Client:
Type
Intellex
Network
Client
WAN DSL Modem — Acceptable, if used with a
DSL/CABLE Ready Router (such as units made by D-Link Yes
and LinkSys). The Modem provides a single connection for
the DSL/CABLE Router’s WAN connection.
Yes
Ethernet DSL Modem — This model is essentially a
Network Interface Card (NIC); which plugs into one of the
expansion sockets on your motherboard. In this case, the
PC you install this modem into, can also run Router /
Firewall / VPN software and provide whatever No
authentication you want. It is NOT acceptable to install this
modem in an Intellex unit. If anyone but an authorized
service person opens the unit, the warranty and SMA are
voided.
Yes
USB DSL Modem — The USB interface is limited in
usable bandwidth. This bandwidth is shared with all other
USB devices using the same USB controller on your No
motherboard. Our experience is that the device drivers are
not sufficiently mature, even if the USB bandwidth limitation
is acceptable for your application.
No
DSL Routers:
A simple DSL Modem gives you a connection for one machine. That could be the Intellex
Server, or any other machine. A DSL Modem paired with a router, or a combined DSL
Modem/Router, gives you four or more connections. The DSL Router looks much like a
HUB. There is a connector for the phone line, and four or more connectors for local
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
8
Intellex/Network Client Connectivity
Via DSL and cable modems
network machines. It is, in fact, a combination of a simple Router and a DSL modem into
one box.
The DSL router/switch is inserted between the DSL modem and the PC node (or in our
case, the Intellex or Network Client). As such, the router performs the following functions:
o Emulates the PC such that the modem believes its still communicating with the PC.
o Emulates the modem, such that the PC believes its still communicating with the
modem.
o Resolves contention of all IP addressing and protocols, so that traffic can flow in
both directions.
o Provides network security via NAT (network address translation provides a level of
invisibility).
o If optioned, offers firewall protection for increased network security.
o Is a DHCP server for one class C subnet.
DSL Ready Routers:
Several companies make DSL Ready Routers. One such unit is the Linksys model
BEFSR41. It has a connector for either the DSL modem (type 1 in the DSL Modem list) or
a coaxial cable connector for a Cable modem. On the other side, it has four Ethernet
connectors. It detects the speed of the Ethernet Connections (either 10-Base-T or 100Base-TX) on each port and handles any combination.
This router also provides for configuration via a browser connection through one of the
Ethernet ports. It provides firewall services, even able to block Internet access to some
internal users. It allows one internal machine to be exposed to the outside world, allowing
direct communication.
Most routers come with a DMZ (de-militarized zone) channel. This channel offers no
security protection (i.e.: no NAT or TCP/IP port inspection firewall functions), but as such
provides a faster bandwidth as is needed with your video application. If security isn’t a
prime issue, as would be the case with a corporate Intranet, we recommend using the DMZ
channel. If security is a concern and you’ve chosen the Linksys router, try using its Special
Applications set up before using DMZ.
There are many similar broadband routers on the market. Information on additional models
as well as more detailed set-up instruction can be found in Appendix A.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
9
Intellex/Network Client Connectivity
Via DSL and cable modems
Before making a final choice of DSL router, you may want to consider routers with more
than one LAN port. With added ports, Network Client can be connected locally, either to
supplement system capabilities, or to aid in system diagnostics.
Standard Routers
These require that you use Ethernet DSL modem (type 2 in the above table). They expect
their uplink to also be an Ethernet Connection, so you need a DSL modem that provides
that.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
10
Intellex/Network Client Connectivity
Via DSL and cable modems
How to set up the Intellex Server for DSL:
You will need to put the IP address, subnet mask and gateway numbers into your Intellex
system. On your Intellex, exit the Intellex application, go into the Control Panel, go into the
Network settings, highlight TCP/IP, click on Property and enter the IP address and subnet
mask on the IP address tab and the gateway number on the Gateway tab.
One recommendation here is that prior to the DSL installation, you exit the Intellex
application and leave the Intellex unit at the windows desktop. This will allow the DSL
technician to set up all the network settings.
How to set up the Network Client for DSL:
There are no differences from the normal Network Client set up for use with DSL. Enter the
IP address provided for the Intellex system into your Network Client.
Taking a Phased Approach to Hardware Installation:
The goal is to limit the number of unknowns that you’ll be dealing with at any one time
during installation, and to logically progress to “higher ground”; we suggest a three phased
approach:
o Phase one is to connect up a PC (loaded with an Internet browser) directly to your
DSL modem. Get your access to the Internet working, and then move on to phase
two.
o Phase two is inserting the router between the modem and PC, and using the PC
settings you validated in phase 1 to set up the router.
o Phase three is to now run Network Client on the PC (if setting up a client on DSL),
or replacing the PC with Intellex (if setting up a server on DSL).
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
11
Intellex/Network Client Connectivity
Via DSL and cable modems
Troubleshooting
Things to note about DSL connected systems:
o Some of the routers have their firewall initially set to block all traffic. Until it is
instructed to pass specific traffic, Intellex will not “serve” video to Network Client
nodes
o It saves time to have a router at both ends, even if you only need a single connection
at one of the ends. The ability to plug in a laptop and test the DSL connection or
reconfigure the DSL modem/router/firewall is worth the minor cost difference.
o It saves time to test the DSL connection with a laptop to make sure the connection
to the Internet is actually established. Then connect the Intellex and test that
connection. If the connection OUT to the Internet is not working. There is no point in
trying to connect IN to the Intellex. Get the DSL modem and the router (and your
laptop) configured properly so that the outbound connection to the Internet is running
smoothly.
o Some ISPs require that you register your interface unit’s MAC address with them.
You can usually obtain this address from your router’s browser setup page. If not,
contact your router’s technical support service.
What you should do before you call for Technical Support
Before you call Sensormatic for Technical Support, please use the following checklist:
1. Have you checked and re-checked all connections and configurations?
2. Have you cycled power to all equipment?
3. Can you get your Intellex and Network Client working through a local Ethernet hub?
4. Can you ping the Intellex from Network Client?
5. Is the IP address correct on both Intellex and Network Client?
6. Have you put the Internet gateway address in the Intellex Server?
7. Are firewalls programmed to allow Intellex video to pass through?
8. Can you access the Internet via your DSL service? – If not, call your DSL provider
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
12
Intellex/Network Client Connectivity
Via DSL and cable modems
After verifying these basic items, if you still have a problem please call Technical Support.
Troubleshooting steps will include:
1. Provide Tech Support with the IP address of your Intellex unit. Tech Support will
determine if they can see your unit from their Network Client.
2. Tech Support will provide you with an IP address of a working Intellex to verify that
you can see it from your Network Client.
These basic steps will help identify which side of the connection is causing the problem.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
13
Intellex/Network Client Connectivity
Via DSL and cable modems
Glossary:
ADSL
Asymmetric Digital Subscriber Line- A service that transmits digital
voice and data over existing (analog) phone lines, with more bandwidth
available in one direction.
Cable Modem-
A modem that provides Internet access over cable television lines
Class C Network A TCP/IP network that uses addresses starting between 192 and 254
and supports up to 2,097,152 subnets with 223 unique hosts each
Class C Subnet Subnet on a class C network
DHCP
Dynamic Host Configuration Protocol - A protocol that provides
dynamic IP addressing to workstations on the network.
DSL
Digital Subscriber Line –A public network technology that delivers high
bandwidth over conventional copper wiring at limited distances.
DMZ
Direct Machine Zone (also demilitarized zone)– is a term first used in
complex multiple machine firewall setups, where a computer is placed
outside the firewall, but is still available for use by the internal
(protected) network. The advantage of a DMZ computer is it can use
and receive the entire Internet, the disadvantage is that it may be
vulnerable
to
attack
from
parties
unknown.
Firewall
A hardware or software device (or combination of the two) that is used
to control access between a trusted network and an untrusted network
such as the Internet.
Gateway
A device or software used to connect one form of transmission media
to another. These include routers, bridges, switches and access
servers. (Note: There are many different kinds of gateways, make sure
that you are configuring to an Internet Gateway)
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
14
Intellex/Network Client Connectivity
Via DSL and cable modems
ISP
Internet Service Provider - a company that provides access to the
Internet
MAC address
Media Access Control address – a six-octet number that uniquely
identifies a host on a network.
NAT
Network Address Translation — The translation process for readdressing network packets to hide addressing schemes of a private
network from untrusted networks.
Ping
A utility that sends a test signal to an IP address and measures the
response. This verifies that the address is working and shows the
severity of any transmission delays.
PPPoE
Point-to-Point Protocol over Ethernet - PPPoE relies on two widely
accepted standards: PPP and Ethernet. PPPoE is a specification for
connecting the users on an Ethernet to the Internet through a common
broadband medium, such as a single DSL line, wireless device or
cable modem. All the users over the Ethernet share a common
connection, so the Ethernet principles supporting multiple users in a
LAN combine with the principles of PPP, which apply to serial
connections.
RAS
Remote Access Service – A Windows NT service that controls access
to the network through dial up connections.
Router
A device which routes data from one network segment to another.
SDSL
Symmetric Digital Subscriber Line - A service that transmits digital
voice and data over existing (analog) phone lines, with equal bandwidth
available in both direction.
VPN
Virtual Private Network- A network that uses a public network such as
the Internet as a backbone to connect two or more private networks.
Provides uses with the equivalent of a private network in terms of
security.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
15
Intellex/Network Client Connectivity
Via DSL and cable modems
Appendix A:
DSL Router/Switch Product Guide
The table below is a quick comparison of two recommended DSL routers.
Item
Dlink # DI-704
Linksys #BEFSR41
Quick Install
Guide
Excellent step by step coverage.
Easy to follow.
User Manual
Provides extra detail on
establishing a secure network.
CD provided
No
Router Features
* On-off switch
Yes, with video instruction,
FAQs, advanced features
setup, and troubleshooting
tips.
* RS-232 Com port for
PSTN/ISDN modem connectivity,
and to connect if the unit’s IP
address is forgotten.
Also included
Two 8’ long Cat-5 cables
Notes
(2)
(1) (3)
Notes:
1. Don’t buy the USB version. It is geared toward mobile laptop hookups, and will limit
the amount of video data that can be streamed from the Intellex Server.
2. There is a compatible 1 port version available, but we recommend paying a few
dollars more and getting the 4 port version, as you’ll never know when your needs
may grow.
3. Also requires RAS settings, see PPPoE below.
Other Mentionable DSL Routers are:
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
16
Intellex/Network Client Connectivity
Via DSL and cable modems
o Netgear FR314 – A rudimentary but effective Firewall/Router.
o Netopia R910 — This unit has two built in firewalls. A government security expert
who was impressed by its security capabilities recommended Netopia. It costs
more than average.
Setting up the DMZ
Routers like the Linksys model have a DMZ option. In this case, it is part of the advanced
setup. It allows Internet traffic to be re-directed to one internal IP address. Set that address
to be your internal Intellex Server. You won't need to add any static routes. Point your
Network Client to the public address of your Linksys and it will pass everything to the
internal IP address you designate in the DMZ option.
Configuring PPPoE
Most DSL ISP’s use PPPoE, so don’t forget to configure this in your router. You’re most
likely using PPPoE if you log into the Internet with the same user name and password
scheme that is used with dial-up modems. If you get an instant connection to the Internet
(as with cable modems), you’re probably not using PPPoE. Ask your ISP or read their
provided documentation to be sure. The PPPoE configuration entries allow your user name
and password to be passed along to your ISP during the connection initialization process.
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
17
Intellex/Network Client Connectivity
Via DSL and cable modems
Appendix B:
DSL and Networking Resources:
http://www.grc.com/ Try launching an attack against your Router's ports with GRC's Shields Up!
test.
http://www.practicallynetworked.com/ Tim Higgin's new site is chock full of useful advice and tips
on setting up your EtherFast Cable/DSL Router, plus great insight on the latest hardware
available on the market.
http://www.computingcentral.com This site provides you with a speed test, which will test the
speed of any modem you’re using, including cable modems, DSL modems, ISDN modems, and
even dial-up modems.
Third-party Software Compatibility Charts:
http://www.isi.edu/in-notes/iana/assignments/port-numbers
This page gives you a comprehensive listing of the ports to open for each type of third-party
software. Or, you can refer to the document below to find the ports that some of the most
popular software uses.
If the above URL has changed, go to http://www.microsoft.com and search for Article # 174904.
<http://www.practicallynetworked.com/sharing/sharing.htm >
information furnished by Sensormatic Electronics is believed to be accurate and reliable. However, no responsibility is assumed by Sensormatic Electronics ICS for its use, nor any infringements of other rights of third parties which may result from its use. No license is granted by implications or otherwise under any patent rights of Sensormatic Electronics.
Sensormatic Technical Services
1 Blue Hill Plaza • Pearl River, NY 10965
Tel (800) 507-6268 (International: 561-912-6259)-Option 4 • Fax (845) 624-7658
Email- vsdtechservices@tycoint.com
AN_0033
Rev A
18