ARCH (NORTH STAFFS} LIMITED
(A company limited by guarantee}
TRUSTEES' REPORT AND FINANCIAL STATEMENTS
FOR THE YEAR ENDED 31 MARCH 2014
Registered number: 2357520
Charity number: 701376
arch
REGISTERED CHARITY
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
CONTENTS
Page
Reference and administrative details of the charity, its trustees and advisers
Trustees' report
Independent auditors' report
1
2-15
16 - 17
Statement of financial activities
18
Balance sheet
19
Notes to financial statements
20-37
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
REFERENCE AND ADMINISTRATIVE DETAILS OF THE COMPANY, ITS TRUSTEES
AND ADVISERS FOR THE YEAR ENDED 31 MARCH 2014
TRUSTEES:
Rhian Hughes, Chair
Susan Shardlow
Arthur Yates (appointed May 2014)
William Finney (resigned September 2013)
Roger Clowes (appointed October 2013,
resigned April 2014)
COMPANY REGISTERED NUMBER:
2357520
CHARITY REGISTERED NUMBER:
701376
REGISTERED OFFICE:
308 London Road
Stoke-on-Trent
Staffordshire·
ST4 5AB
COMPANY SECRETARY:
Robert Morton
CHIEF EXECUTIVE OFFICER:
Diane Lea
AUDITORS:
Beever and Struthers
St. George's House
215-219 Chester Road
Manchester
M15 4JE
BANKERS:
Natwest Bank pic
1 Upper Market Square
Hanley
Stoke-on-Trent
Staffordshire
ST11QA
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
The Trustees (who are also directors of the charity for the purposed of the Companies Act) present their annual
report together with the audited financial statements of Arch (North Staffs) Limited (the company) for the year
ended 31 March 2014.
The Trustees confirm that the annual report and financial statements of the company comply with current
statutory requirements of the company's governing document and the provisions of the Statement of
Recommended Practice (SORP) "Accounting and Reporting by Charities" issued in March 2005.
STRUCTURE, GOVERNANCE AND MANAGEMENT
a.
Constitution
Status
Arch is a charitable company limited by guarantee, incorporated on 9 March 1989 and registered as a charity
on 31 March 1989. The company was established under a Memorandum of Association, which sets out the
objects and powers of the charitable company and is governed under its Articles of Association. On 2 April
2012, Arch became a wholly owned subsidiary of Staffordshire Housing Association (SHA). It is required to
meet its own financial obligations in delivering its charitable objectives. Arch funds its services through
government commissions, trust and grant awards and public fund raising.
Charitable Objects
The charity's purpose is: To promote social inclusion for the public benefit by preventing people within the
area of Staffordshire and its environs from becoming socially excluded, relieving the needs of those people
who are socially excluded and assisting them to integrate into society.
For the purposes of this clause 'socially excluded' means being excluded from society, or parts of society, as a
result of one or more of the following factors: unemployment; financial hardship; youth or old age; ill health
(physical or mental); substance abuse or dependency including alcohol and drugs; discrimination on the
grounds of sex, race, disability, ethnic origin, belief, creed, sexual orientation or gender reassignment; poor
educational or skills attainment; relationship and family breakdown; poor housing; crime (either as a victim of
crime or as an offender rehabilitating back into society).
In accordance with s4 of the Charities Act 2006, we have referred to the guidance contained in the Charity
Commission's general guidance on public benefit when reviewing our aims and objectives and planning our
future activities.
Vision, Mission and Values
Working closely with staff, customers, stakeholders and Board members, we have reviewed our vision,
mission and values to reflect our changing business, developing a 'Circle of Success'. This 'Circle of Success'
identifies our leadership behaviours, core values, brand promise and strategic objectives for 2014-2017.
This will support us to continue to thrive and help us to understand and articulate where we are heading and
what we hope to accomplish and is designed to underpin all other levels of planning and goal setting.
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
Circle of Success
VISION
Social h eart : Business m in d
BRA~
~RE
PROMISE
VALUES
We fespect people
We work with people to
make POSiliV~ ChiU1Cj('
We engage custofnt?rs and
staff
We do wha t we say
We dte ~assion<~lc ~o~bout
Wec1ue about y01u
what we do
c xpcnencc
We bring new
thlrlklng
We tdkP responsibility
STRATEGIC
OBJECTIVES
1. Quality hom es
Z. Wellbeing and independence
Governance Structure
Arch is governed through an integrated Board of Management which oversees activities for the entire
Staffordshire Housing Group, with three members acting in Trustee roles specifically for Arch.
Group Structure
STAFFORDSHIRE HOUSING GROUP
Board of Management
(Including Arch Board of Trustees)
Membership
Committee
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
b.
Method of appointment or election of Trustees
Trustees are appointed by the Board of the parent company, Staffordshire Housing Association Limited (SHA).
The SHA Board are appointed in line with the National Housing Federation Code of Governance that includes
open recruitment and appraisal.
The recruitment and selection process enables us to attract high-calibre members with the right mix of skills,
expertise and qualifications, and ensures that the members' background and understanding reflects the
needs of the customer.
All members of the Board of Trustees gave their time voluntarily and receive no benefits from the charity. No
Trustees claimed any out-of-pocket expenses during the financial year 2013-14.
c.
Policies adopted for the induction and training of Trustees
Individually-tailored induction programmes are developed for each Trustee. Trustees are also encouraged to
take part in Arch (North Staffs) Ltd internal quality assurance process, the Peer Audit Reviews, which involve
assessing projects for quality of service, performance and policy compliance.
d.
Organisational structure and decision making
Trustees meet 8-9 times each year and retain overall responsibility for managing the charity's affairs. Trustees
receive key reports on strategy, finance, business risk, performance, development and management.
The Group's Chief Executive is responsible for the management of the Group's affairs and fo r implementing
strategies and policies approved by the Board. Day-to-day operational management of Arch is delegated to an
executive director with support from a senior management team.
e.
Risk management
Arch has a risk management policy and procedure by which business risk is regularly assessed and risk
management strategies are implemented. It involves identifying the kinds of risks the charity faces, assessing
them in terms of potential impact and likelihood of occurrence, and identifying ways in which to respond. This
aims to provide reasonable assurance that risk is properly identified and assessed and mitigating actions are
developed to reduce potential misstatement or loss.
A common approach to risk assessment and management has been adopted and cascaded t hroughout the
organisation . Training has been provided to key employees. Risk review is embedded within the performance
management process.
Key risks are overseen by the Staffordshire Housing Group Audit and Risk Committee which considers Arch
risks and takes appropriate action.
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
GROUP OBJECTIVES
Arch uses strategic planning as an organisational management tool to set priorities, focus resources and to ensure
that employees and other stakeholders are working towards common goals. We establish agreement around
intended outcomes/results, and assess and adjust our direction in response to the changing environment.
Strategic planning is carried out in a systematic way, designed to identify fundamental decisions and actions that
shape and guide who we are, who we support, what we do and why we do it, with a focus on the future.
Strategies in place articulate not only organisational direction, but also actions required in ensuring we get there .
Measures are in place to help identify success.
The Groups vision, mission and values, and the Circle of Success create the foundations for further planning,
developing a range of sub-strategies and plans that direct and guide the work that we do. Key strategies include :
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Support Strategy
People Strategy
Funding Strategy
3 Year Financial Plan
As part of the Group, Arch have adopted strategic objectives for the period 2014-2017, being;
Quality homes
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People enjoy the homes they rent and buy
We have developed and are managing new homes in selected markets
Our homes are affordable in use for tenants
Wellbeing and independence
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Older people are supported to age well by maintaining their choice and control
Our marginalised and vulnerable customers are supported to build resilience and make positive choices
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We have sustained and grown support services
Our customers are sustaining their tenancies
Sustainable and progressive business
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Business model that supports the changing needs of the business
We have a robust and sustainable financial business plan
We have structures that support our business priorities
We have a high-performing staff team
Customers experience a high-quality service in a consistent way
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Services have been shaped and designed through co-production with customers
We have efficient and effective business practices
Our brands are understood by customers, partners and stakeholders
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ARCH (NORTH STAFFS} LIMITED (A company limited by guarantee}
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
ACTIVITIES, ACHIEVEMENTS AND PERFORMANCE
Our Customers
On our life journey we will encounter twists and turns, highs and lows, and, for some of us, an occasional crash .
For some, the journey is fraught with problems from the start, or along the way there is a crash that is difficult to
recover from . These are our customers.
During the year Arch provided advice, support and accommodation services to over 7300 vulnerable and socially
excluded adults, young people, children and families throughout Staffordshire, Stoke-on-Trent and Cheshire East.
We work with (ex} offenders, victims and perpetrators of domestic abuse, refugees and asylum seekers, care
leavers, people with substance misuse issues, poor mental well-being and those who are homeless or at risk of
homelessness. We connect with people at difficult times in their lives. We provide the right support for each
individual, helping them to begin to rebuild resilience and the ability to reconcile with their families or establish
new relationships and support. We enable people to take back control and make positive choices from which to
continue their life journeys.
Our knowledge and experience of providing services, combined with our expertise in locality need, means we are
recognised as a leading provider of quality services in the areas in which we work:
Understanding and Tackling Domestic Abuse
Domestic abuse is any incident or pattern of incidents of controlling, coercive or threatening behaviour, violence
or abuse between those aged 16 or over who are or have been intimate partners or family members, regardless
of gender or sexuality. This definition was recently amended to include victims/survivors aged 16 and 17, though
through our work we have identified a growing number of young people aged as young as 11 who are
experiencing or perpetrating domestic abuse.
Domestic abuse has an individual, family and community-wide impact; it can lead to homelessness, poverty and
debt, unemployment, alcohol and substance misuse, disability, miscarriage, mental and emotional health
problems and in the extreme death. For children, the effects are devastating and can last a lifetime.
Our services take a 'whole family approach' and are available for males and females, adults and children, victims,
survivors and perpetrators of abuse. The level and range of support Arch delivers, and the range of partner
organisations we link with, is not available in any other single agency in our local area.
During the last year our offer included:
a. Awareness-raising, Prevention and Early Intervention
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Supporting children and young people to understand domestic abuse: we have delivered 'Relationships
without Fear' programmes in local schools from years 4 to 11. Delivered as an age appropriate,
curriculum compliant educational programme addressing domestic abuse, children and young people
explore their views about relationships and look at how to develop respectful relationships of their own.
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Supporting professionals to understand and recognise domestic abuse: delivering an awareness raising
and safeguarding training programme to support professionals across agencies and disciplines. This helps
them to understand and identify the signs of domestic abuse so they know where to signpost people they
are working with for support.
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Working with perpetrators of abuse: our Domestic Violence Prevention Service continued to engage male
perpetrators of abuse in a 30-week programme. The programme was developed in line with guidelines
issued by Respect, the nationally recognised organisation for working w ith perpetrators. Essential t o the
safety of victims, is the integrated support service offered alongside the programme for partners or expartners of the perpetrator.
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Intervening early to avoid escalation: working closely with key partners across our local area we have
acted as the domestic abuse lead at the Mu lti-agency Risk Assessment Conference (MARAC} ensuring that
victims of abuse are identified and supported before the abusive relationship escalates.
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
b. Protection, Justice and Support for Victims
• Safe Accommodation: across four refuges, for single women and women with children, we have offered a
range of accommodation to keep women and children safe and empower them to move forwards
positively. Our safe accommodation services have included an Ofsted-registered creche and support for
children and young people.
• Floating Support Services: empowering male and female victims of abuse to remain in their own homes,
services have provided support with safety planning (including Sanctuary), housing, benefits entitlement,
work and learning, and vital emotional support.
• Independent Domestic Violence Advisors/Advocates: our IDVA services have continued across
Staffordshire and included a specialist provision provided by a male worker for male victims of abuse. The
IDVA provides a range of advice and support including working with victims through the civil and criminal
justice systems.
• Community Drop-in Sessions: we have continued to have a visible presence in the community offering
sessions at venues such as children's centres, where victim/survivors can seek assistance on a one-off
basis or get information about longer-term support for themselves or their children.
• Understanding Abusive Relationships: we have delivered the 'Freedom Programme' for female
victim/survivors of abuse, raising awareness of abusive relationships and tactics used by perpetrators.
Offered as a 12-week group-work programme, the service offers mutual support and guidance and
enables women to make positive choices about the future.
• Engaging victims accessing health services: working closely with the A&E department at the University
Hospital of North Staffordshire, our project has continued to engage with victims of abuse attending A&E
due to injuries or illness related to domestic abuse. An important aspect of this project has been training
medical staff to recognise signs of domestic abuse and em bedding a culture that isn't scared to 'ask the
question'.
• Supporting young victims of abuse: in addition to support services available for children and young
people living in our safe accommodation, we have continued to offer 1:1 support for children and young
people who have or continue to experience or witness domestic abuse.
c. Recovering from Abuse
The impact of domestic abuse ca n be far reaching and continue to affect su rvivors for years after the abuse
has stopped or the relationship has ended. One of the hardest parts of recovery is coping with the related
psychological distress. We have continued to develop our offer providing support to men, women and
children who have experienced an abusive environment but no longer live with the perpetrator or the
perpetrator is engaging in a recognised perpetrator programme:
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DV Recovery Centre (Sunrise): through centre-based and outreach services and activities which include
specialist domestic abuse programmes, an accredited volunteer training course and therapeutic, leisure
and social activities we have supported survivors of domestic abuse and their children to regain their selfconfidence and self-worth.
Group work with families: through the pilot of the 'Rise Programme' we have offered children and young
people support to come to terms with their experience of domestic abuse as part of a group work
programme. Running alongside this is a group for mums of the children attending the programme, where
they have the opportunity to explore the impact that the abusive relationship has had on their children
and look at ways to move forward in their relationship.
Group Recovery Programme: delivering the 'DV Recovery Toolkit', a 12-week programm e, we have
offered support to males or females who have experienced domestic abuse and feel able to participate in
a group work setting. The programme is designed to explore ways to develop positive lifestyle coping
strategies.
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
All our domestic abuse services are supported by a dedicated helpline providing advice, guidance and
support to vict ims/survivors to any member of the community worried about someone they know and
professionals working with victim/survivors. The helpline is r un by volunteers who complete an accredited
training course.
Key achievements include :
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Developing a single point of access for all North Staffordshire domestic abuse services supporting
increased choice, access and safety for victim/survivors
Achieving and exceed ing all targets for the Sunrise Centre within Year 1 of opening
Supporting over 350 children and young people accessing refuge accommodation in Newcastle or Stokeo n-Trent, through our Ofsted-registered creche, activities, and outings
100% school attendance for children and young people living in our refuge in Newcastle
Supporting nine students with learning opportun ities through placements at our refuges based in North
Staffordshire
Providing telephone support to 1A96 victim/survivors and professio nals through our helpline staffed fully
by trained volunteers
Relationships without Fear programme participation in Keele University Research project 'Boys to Men'
400 professionals involved in domestic abuse awareness and safeguarding t raining
In part nership with North Staffs Mind, introduced a counsell ing service for victims and perpetrato rs of
do mestic abuse
Domestic abuse services are funded t hrough loca l authority commissions and grants, Community Safety
Partnersh ips, Police, Ministry of Justice, Office of the Police and Crime Commissioner, Ch ildren in Need,
Cafcass, the Big Lottery Fund, community and corporate fundra ising activity and charitable trust support
from The World Care Trust Fund and W.E Dunn Charitable Trust.
Reducing homelessness and promoting inclusion, independence and well-being
Our customers may not have had the positive and supportive relationships around them to sta rt with, o r they lost
them along the way. This weakens their resilience, leading to a lack of control and choice, and to a reduced ability
to bounce back or steer a different course when faced with life's challenges .
During the year we provided a range of awareness-raisi ng, prevention, advice and intervention services including:
a. Prevention, awareness-raising and advice
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Raising awareness of homelessness : we have delivered 'Realities of Independent Living' through
roadshows across schools, colleges and other centres where young people access. The programme has
been developed as a prevention t ool w ith a key message that 'independent living is hard !' Through
interactive group work sessions, young peop le look at the myths around homelessness, explore routes
into homeless ness and the realities of what living independently actually means.
Tenancy t raining : by ensuring that individuals are equipped with the right skills, knowledge and
confidence we have reduced the number of failing tenancies. Our accredited tenancy training course has
covered issues such as understanding your rights and responsibilities as a tenant, setting up and
managing utilities, household management and being a good neighbour. In addition to learning these
skills, through completing the course we have been able to provide custome rs w ith landlord references
and access to a furn iture scheme.
Support through brief interventions: there are occasions when people don't need a full support service to
tackle their issues and may just need some advice or guidance to ensure that they can stay on t he right
path. Brief interventions have enabled us to support cust omers over a short period of time t o address a
particular issue such as debts or disputes with a neighbour or land lord which may impact on their ability
to remain living independently.
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
b. Accommodation and Support
We offered a range of accommodation services aimed at supporting customers to tackle the issues that have
contributed to their unsettled housing or homelessness, importantly; many of these services have also
supported people where there is no 'statutory' homeless responsibility:
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Supported Accommodation: giving single people a short-stay in high quality single or shared
accommodation, including specialist services aimed at people who are offending or are at risk of
offending, and people with poor mental health.
Private Rented Access Services: supporting people to access decent homes with decent landlords in the
private rented sector. We offer a property search and matching service, access to bonds to support a
deposit, support with the tenancy agreement and we can offer references following completion of
tenancy training programme.
Supported Lodgings: offering young people a period in a settled home environment. With a thorough
matching service we recruit, train and support 'hosts' in the local community who are able to offer a
young person a furnished room and access to shared facilities in their home.
Emergency Accommodation: short-term shared accommodation for people who are destitute and have
no recourse to public funds. The project reduces the number of street homeless by providing short-term
respite accommodation as well as food and other essentials for single people and separated families who
would otherwise be 'invisible'.
In addition to providing a home, all our accommodation is offered with support that customers need to
develop skills that will help them to live independently in the future. This includes a range of 1:1 support and
group work including managing your home, budgeting, self-care, emotional wellbeing, substance misuse, and
support to increase employability through training and volunteering. Customers have also been supported
to access equipment and furniture from charitable sources including through applications to charitable
funders.
Move-on support is offered for all customers who have lived in our supported accommodation. This support
to resettle includes finding and securing more suitable long-term housing as well as practical help to set-up
home and settle in to the local area and community.
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Floating Support Services: we offer housing-related support services for people who already have a place
to live but may be at risk of losing it. The nature of the support means that it isn't linked to any specific
tenure of accommodation and can support customers to maintain or become more independent; it may
mean that they can continue to live independently at home when without support it would be difficult to
do so. Support includes setting up and maintaining a home or tenancy including home and self-care skills,
managing finances and benefit entitlements, developing independent living skills, equipment and
adaptations and, supporting access to other services.
As customers' needs become increasingly complex, we have developed a range of specialist services, often in
partnership with local providers, that complement our core offer and support our vision of reducing
homelessness and exclusion. During the year we have offered:
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Advice and Resettlement for Asylum Seekers and Refugees: we offered advice and support to people
seeking asylum in the UK. For those with refugee status we provided support to find a home, settle into
the community and access health, education and other services in their new neighbourhood.
We also ran a range of clinics offering advice on issues like education, access to healthcare, financial
independence and employment.
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Reducing Homelessness through Health Intervention: working closely with the health service in the
University Hospital of North Staffordshire we have engaged customers who were repeatedly attending
the hospital due to alcohol issues, supporting them into homelessness support services offering a more
stable environment to tackle their issues with 1:1 support from a dedicated worker.
Supporting the Transition from Prison: through longstanding networks with local prisons we have
supported the resettlement of prisoners 'Thru the Gate'; the service has provided support either in prison
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
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or via video link and ensuring that, on release, suitable accommodation is secured and support in place to
break the cycle of homelessness and offending.
Supporting Care leavers: a multi-agency partnership project working with care leavers aged from 15 to
25 providing support for young people through the transition of leaving care and moving on to
independent living. With support from Arch and partner agencies, the project has supported ca re leavers
to access the same opportunities as their peers, feel more secure and positive about living independently,
develop their skills and seek support to make decisions that have a long-term impact on their lives.
Young People Drinking Excessively: the service has provided complementary support for young people
drinking dangerously, enabling them to explore and tackle their alcohol use and better engage with more
specialist services. In addition to 1:1 support, the service encourages a range of peer support and
diversionary activities.
Key achievements:
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To be able to meet the increasingly multiple and complex needs of our customers, we maintained and
developed formal service delivery partnerships with Deaf Support Network, North Staffs Mind, Sporting
Stars, Unity, YMCA North Staffs, Changes Health & Wellbeing, Brighter Futures, Citizens' Advice Bureau,
ADSIS, ADS and North Staffordshire Combined Health.
674 asylum seekers and refugees were supported through our advice service and 107 were supported to
access suitable accommodation. We saw an increase in customers from Sudan, Iran, Syria and Eritrea.
Through our homeless prevention programme 'The Realities of Independent living', we reached 1,100
young people in schools across North Staffordshire and have already been scheduled to return next year
by more than 10 schools.
In our North Staffs Private Rented Sector pilot, we supported 28 customers into a tenancy; 97.9% were
still in the same home six months later.
Supporting 234 customers with housing advice and tenancy training, helping to prevent them from
becoming homeless.
Our services funded through local government commissions, the Big lottery Fund, Comic Relief, the Pilgrim
Trust, JP Getty Jnr Trust, Crisis, North Staffs Clinical Commissioning Group, support some of the most
vulnerable and socially excluded people, helping them to take back control and make positive choices from
which to continue their life journey.
Business Development and Fundraising Activity
A number of our core services were re-commissioned during the year, we are pleased to be able to report that
100% of this business was retained. Through this p rocess we also developed a number of new partnerships and
w ere able to re-design services through consultation with staff and customers.
Arch has developed its service offer to customers, increasing turnover by 5% on the previous fina ncial year.
During the year we have launched three new services funded through local authorities, including supporting
people with poor mental wellbeing, delivering domestic abuse services into a new geographical area and floating
support services for socially excluded groups. We also developed our private rented sector offer, enhanced our
homelessness prevention and aw areness-raising work in schools to include 1:1 tenancy support for young people,
and increased our capacity to deliver 1:1 support to children and young people experiencing domestic abuse.
Fundraising activity has attracted £5,363,406 of funding to deliver services over the next 4 years. This came from
a range of sources, includ ing local government funding, trusts and foundations and community and corporate
fundraising and donations.
Measuring Performance and Quality of Services
Our well-embedded qua lity and performance methods allow us to interrogate a number of measures that test
t hat services are of a quality that customers expect, while also being in line with contractual targets and
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
stakeholders' expectations. These are presented through quarterly Key Performance Indicators, which bring
together a range of measures to give an overview of the quality of what we deliver to our customers and
stakeholders. Our approach asks questions directly of our customers, of ourselves and our stakeholders and
provides information that is regularly reported to our Board of Trustees.
Indicators include measuring achievement of:
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Customer satisfaction
Contractual performance
Financial performance
Stakeholder satisfaction
Achievement of external quality marks/accreditations
Peer audit review
Complaints, comments and improvements
Distance travelled for customers
Quality Assessment Framework
We are pleased to be able to report that 97.3% of customers rated the services that they receive as 'Good' or
'Outstanding' and that all services achieved a range of level' A' and 'B' grades through the Quality Assessment
Framework, an external audit process.
We continue to engage with customers, who can bring a unique perspective and experience of using services that
is not available from anyone else . We use innovative approaches, based on our own methodologies and approach
to involvement, developing the best possible services, incorporating the views and needs of customers, always
ensuring that we reflect customer choice.
100% of services subject to our internal audit process, the Peer Audit Review, were rated as 'Good' or above. This
internal audit process involves staff, customers and management in a review of each service area, annually.
Our registered creche, at the last inspection, achieved a rating of 'Good' from Ofsted, highlighting particularly
good practice around safeguarding, which achieved an 'Outstanding' rating. Our domestic violence prevention
service achieved Respect SMP accreditation in July 2013.
The last stakeholder satisfaction survey undertaken was during 2012/13, with 100% of stakeholders stating that
they would recommend Arch . The next survey will take place in the forthcoming financial year.
We continued to work effectively with stakeholders and partners through regular attendance at a range of forums
and groups, for example Stoke-on-Trent City Council Supporting People Providers' Forum, Staffordshire County
Council Supported Housing Network, Cheshire East Council Supporting People Providers' Forum, Stoke-on-Trent
City Council Domestic Violence Forum, Multi-agency Risk Assessment Committee and the Refugee and Asylum
Seeker Support Group. We also continued to contribute to a range of local strategies and consultations, including
the Supporting People Strategic Review of Single Homeless, SOT Needs Assessment- Services for Single Homeless
People, and the Stoke-on-Trent Supporting People Strategy, to help shape and influence service provision.
Group Support
Group functions such as Corporate Services, ICT, Business Improvement, Finance, Communications and
Marketing, and Housing and Maintenance Teams provide vital infrastructure support to Arch. From maintaining
the standard of the housing we offer, to ICT equipment that enables us to work with customers in a range of
ways, this support is essential in ensuring that staff teams are supported in providing excellent services to our
customers.
During the year the Group invested time and resources in developing and integrating its infrastructure teams to
enable them to provide support to all parts of the Group including Arch, creating more effective ways of working,
generating efficiencies and ensuring it is fit for the business now and in the future.
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ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
To date, the Group has:
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•
developed greater capacity within the ICTTeam through increased technical and project management
skills, as well as improving the service delivered to Arch by the ICT Helpdesk
increased expertise and skills around digital inclusion, design, public relations and marketing w ithin the
Communications and Marketing Team
invested in a group Intranet providing new ways for Arch staff to connect and engage with their
colleagues, find information, learn new skills, work collaboratively and understand better what's going on
in the business
restructured the Finance Team to bring increased accountancy skills and graduate opportunities
integrated the Income Management and Money Advice Teams to provide a group service that can better
meet the needs of Arch's diverse customer group
recruited a Head of Human Resources and Organisational Development to drive a People Strategy of
positive learning, organisational development and employee engagement initiatives
retained the organisations Positive about Disabled People status
retained the organisations Investors in People accreditation
retained the organisations Investors in Diversity accreditation
delivered Institute of Learning and Management Training across all supervisory levels (Senior
Practitioners, Coordinators and Service Managers)
supported front-line staff teams through a range of NVQ Levels 2 and 3
begun to deliver 'Theory of Change' train ing to staff teams
become a Stonewall Champion
In September 2013, Arch's registered office based in Hanley was badly affected by a f ire starting in an adjacent
building. Damage to the offices was significant, leading us to relocate to our parent company's offices in Stoke.
This transition was well managed through a robust Business Continuity and Disaster Recovery Plan, which ensu red
minimal disruption for staff teams and ensured that customers were still able to access vital services. Whilst this
has had financial implications in the short-term, co-locating teams will bring greater efficiencies for us in the
longer term .
12
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
FINANCIAL REVIEW
a. Going Concern
After making appropriate enquiries, the Trustees have a reasonable expectation that the company has
adequate resources to continue in operational existence for the foreseeable future. For this reason they
continue to adopt the going concern basis in preparing the financial statements.
b. Investment policy and performance
The results of the charity for the year are set out in the financial statements.
The charitable activities undertaken generated a deficit of £118,807. The net movement in funds during the
year was reported as £118,807. This compares to £77,269 surplus in the previous year.
Incoming resources increased by 16.8% compared to the previous year. The main areas of growth were
rental income of £142K and new projects: Staffordshire Floating Support £105K and Cheshire East Floating
Support £213K.
Details of changes in fixed assets are included in the financial statements.
c.
Funds
As of March 2014 unrestricted funds stand at £1,262,670 . This comprises £654,114 designated funds and
£608,556 general funds.
d. Reserves policy
The Trustees aim to accumulate reserves sufficient to fund its fixed assets, meet its liquidity requirements
and have sufficient contingency for unexpected events.
Unrestricted funds from any operating surplus will be held as accumulated reserves until the required level of
unrestricted funds is achieved.
The Trustees regard the ongoing review of the reserves level, target and policy as part of managing the
charity. The operating results are identified and reported each month in the management accounts .
Unrestricted funds are identified and analysed when the audit of the annual accounts is complete. The
reserves policy is then reviewed by the Trustees as part of the charity' s strategic planning process.
e. Principal funding
The principal funding for the charity is through:
•
•
•
Stoke-on-Trent City Council
Staffordshire County Council
Cheshire East District Council
£1196K
£630K
£505K
f. Material investments policy
The bank account is reviewed daily and all free income is invested in higher-interest-bearing accounts.
FUTURE DEVElOPMENTS
For the forthcoming year our main focus will be ensuring that services are embedded and are delivering the high
standards we expect. Alongside this we plan to achieve the following:
13
ARCH {NORTH STAFFS) LIMITED {A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
•
•
•
•
•
•
•
•
•
•
develop our 'People Strategy' and invest more in learning and development opportunities for our staff
teams
complete the integration and re-structure of the corporate centre
introduce a customer influenced service standard for all support services
complete the review of our Code of Governance
achieve group-wide Investors in Excellence and Investors in People accreditation
achieve Stage 2 RESPECT accreditation for our domestic violence prevention service
pilot prevention work with young perpetrators, with a particular focus on 'teen to pa rent violence'
extend the RISE project into new geographical areas
launch 'Shout out Stoke', a new project funded by the Big lottery that will offer wider engagement and
participation opportunities to children and young people
attract funding to provide a drop-in centre to provide facilities and activities to customers, to increase
independent living skills and develop employability skills, as well as offering opportunities around peer
support and increasing social networks
The economic climate remains challenging as austerity measures continue and we experience increasing funding
constraints. As a business we are often required to do more for less, we will continue to focus on achieving the
right outcomes for the people we support, working as smartly as we can, making best use of the resources across
the whole Staffordshire Housing Group and those of our partners.
Our customers are beginning to feel the effects of welfare reform. To mitigate this risk we will continue to deliver
our welfare reform strategy making changes to reduce risk. The impact of welfare reform has not affected
performance to date. However we will continue to include, champion and support people who are vulnerable,
marginalised or wanting to make life changes to minimise impact of welfare reform on them.
Transactions with related parties
The Charity's parent undertaking is Staffordshire Housing Association lim ited, a Registered Provider, registered
under the Industrial and Provident Societies Act 1965.
Copies of the Group accounts can be obtained from:
Staffordshire Housing Association limited
308 london Road
Stoke on Trent
ST4 SAB
14
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
Statement of Trustees' Responsibilities
The Trustees (who are also directors of Arch (North Staffs) Limited for the purposes of company law) are
responsible for preparing the Trustees' report and the financial statements in accordance with applicable law and
United Kingdom Accounting Standards (United Kingdom Generally Accepted Accounting Practice).
Company law requires the Trustees to prepare financial statements for each financial year. Under company law
the Trustees must not approve the financial statements unless they are satisfied that they give a true and fair
view of the state of affairs of the charitable company and of the incoming resources and application of resources,
including the income and expenditure, of the charitable company or that period. In preparing these financial
statements, the Trustees are required to:
•
•
•
•
Select suitable accounting policies and then apply them consistently.
Observe the methods and principles in the Charities SORP.
Make judgements and accounting estimates that are reasonable and prudent.
Prepare the financial statements on the going concern basis unless it is inappropriate to presume that the
charitable company will continue in operation.
The Trustees are responsible for keeping adequate accounting records that are sufficient to show and explain the
charitable company's transactions and disclose with reasonable accuracy at any time the financial position of the
charitable company and enable them to ensure that the financial statements comply with the Companies Act
2006. They are also responsible for safeguarding the assets of the charitable company and hence for taking
reasonable steps fo r the prevention and detection of fraud and other irregularities.
Provision of Information to Auditors
Each of the persons who are Trustees at the time when this Trustees' report is approved has confirmed that
•
•
so far as that Trustee is aware, there is no relevant audit information of which the charitable company's
auditors are unaware, and
that Trustee has taken all the steps that ought to have been taken as a Trustee in order to be aware of
any information needed by the charitable company's auditors in connection with preparing their report
and to establish that the charitable company's auditors are aware of that information.
In preparing this report, the Trustees have taken advantage of the small companies exemptions provided by
section 415A of the Companies Act 2006 .
This report was approved by the Trustees.
Rhian Hughes
Trustee
15
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
INDEPENDENT AUDITORS' REPORT
TO THE MEMBERS OF ARCH (NORTH STAFFS) LIMITED
We have audited the financial statements of Arch (North Staffs) Limited for the year ended 31 March 2014 set out
on pages 18 to 37. The financial reporting framework that has been applied in their preparation is applicable law
and the Financial Reporting Standard for Smaller Entities (effective April 2008) (United Kingdom Generally
Accepted Accounting Practice applicable to Smaller Entities) .
This report is made solely to the charitable company's members, as a body, in accordance with chapter 3 of Part
16 of the Companies Act 2006. Our audit work has been undertaken so that we might state to the charitable
company's members those maters we are required to state to them in an Auditors' report and for no other
purpose. To the fullest extent permitted by law, we do not accept or assume responsibility to anyone other than
the charitable company and its members, as a body, for our audit work, for this report, or for the opinion we have
formed.
Respective responsibilities of Trustees and auditors
As explained more fully in the Trustees' responsibilities statement, the Trustees (who are also the directors of the
charitable company for the purposes of company law) are responsible for the preparation of the financial
statements and for being satisfied that they give a true and fair view.
Our responsibility is to audit and express an opinion on the financial statements in accordance with applicable law
and International Standards on Auditing (UK and Ireland). Those standards require us to comply with the Financial
Reporting Council's Ethical Standards for Auditors.
Scope of the audit of the financial statements
An audit involves obtaining evidence about the amounts and disclosures in the financial statements sufficient to
give reasonable assurance that the financial statements are free from material misstatements, whether caused by
fraud or error. This includes an assessment of: whether the accounting policies are appropriate to the company's
circumstances and have been consistently applied and adequately disclosed; the reasonableness of significant
accounting estimates made by the Trustees; and the overall presentation of the financial statements. In addition,
we read all the financial and non-financial information in the Trustees' report to identify material inconsistencies
with the audited financial statements. If we become aware of any apparent material misstatements or
inconsistencies we consider the implications for our report.
Opinion on financial statements
In our opinion the financial statements:
•
•
•
give a true and fair view of the state of the charitable company's affairs as at 31 March 2014 and of its
incoming resources and application of resources, including its income and expenditure, for the year then
ended;
have been properly prepared in accordance with United Kingdom Generally Accepted Accounting Practice
applicable to Smaller Entities;
have been prepared in accordance with the requirements of the Companies Act 2006.
Opinion on other matter prescribed by the Companies Act 2006
In our opinion the information given in the Trustees' report for the financial year for which the financial
statements are prepared is consistent with the financial statements.
16
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
Matters on which we are required to report by exception
We have nothing to report in respect of the following matters where the Companies Act 2006 requires us to
report to you if, in our opinion:
•
•
•
•
•
adequate accounting records have not been kept, or returns adequate for our audit have not been
received from branches not visited by us; or
the financial statements are not in agreement with the accounting records and returns: or
certain disclosures of trustees' remuneration specified by law are not made; or
we have not received all the information and explanations we require for our audit; or
the Trustees were not entitled to prepare the financial statements in accordance with the small
companies regime and take advantage of the small companies' exemption in preparing the Trustees'
report.
David Hunter (Senior Statutory Auditor)
For and on behalf of
Beever and Struthers
Chartered Accountants and Statutory Auditors
StGeorge's House
215-219 Chester Road
Manchester
M15 4JE
Dated:
17
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
STATEMENT OF FINANCIAL ACTIVITIES AS AT 31 MARCH 2014
Restricted Unrestricted
funds
funds
Total
funds
2014
2014
Total
funds
2014
£
£
£
£
2
49,142
49,142
37,978
Donated services
Grants and donations
2
43,982
Activities for generating funds
3
43,982
10,710
18,685
13,534
13,534
25,384
2,525
35,905
13,887
3,462,070
4,488,726
3,882,399
54,494
54,494
11,284
3.652.617
4.683.613
4.009.362
49,142
43,982
49,142
37,978
25,384
Notes
2013
INCOMING RESOURCES
Incoming resources from generated funds:
Gifts in Kind
Investment income
Incoming resources from charitable activities
activities
Other incoming resources
2
4,340
1,026,656
4
1.030.996
TOTAL I NCOMING RESOURCES
10,710
23,025
RESOURCES EXPENDED
Costs of generating funds:
Gifts in Kind
8
Donated services
Fundraising expenses and other costs
8
43,982
6,~60
3,598,092
30,208
4,679,088
30,208
3,831,100
31,271
1,080,996
3,721,424
4,802,420
3,932,093
NET MOVEMENT IN FUNDS FOR
THE YEAR
TOTAL FUNDS AT 31 MARCH 2013
(50,000)
(68,807)
(118,807)
77,269
62,500
1,331,477
1,393,977
1,316,708
TOTAL FUNDS AT 31 MARCH 2014
12.500
1.262.!27Q
1,275,170
1,39~.977
Charitable activities
1,080,996
9
Governance costs
10
TOTAL RESOURCES EXPENDED
13
Gains and losses on revaluations of fixed
assets for the charity's own use
The notes on pages 20 to 37 form part of these financia l statements.
18
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
BALANCE SHEET AS AT 31 MARCH 2014
2014
£
Notes
2013
£
£
£
FIXED ASSETS
Tangible assets
18
856,937
862,798
CURRENT ASSETS
Debtors
Cash at bank and in hand
Cash Investments
CREDITORS- AMOUNTS
FALLING DUE WITHIN ONE YEAR
19
368,404
45,843
9711663
1,385,910
353,993
33,837
1,222,957
1,610,787
20
(8941677)
(919,709)
NET CURRENT ASSETS
TOTAL ASSETS LESS CURRENT
LIABI UTI ES
CREDITORS- AMOUNTS FALLING DUE
AFTER MORE THAN Of'J.E YEAR
21
4911233
691,078
113481170
1.553.876
(731000)
(159,899)
1.275.170
1.393.977
12,500
62,500
~
NET ASSETS
CHARITY FUNDS
Restricted funds
Unrestricted funds:
Unrestricted income funds
Revaluation reserve
22
22
22
1,206,675
55,995
Total unrestricted funds
1,275,482
55,995
112621670
1,331,477
1.275.170
1.393.977
The financial statements have been prepared in accordance with the special provisions relating to companies
subject to the small companies regime within Part 15 of the Compan ies Act 2006 and in accordance with the
Financial Reporting Standard for Smaller Entities (effective April 2008).
1
The fin ancial statements were approved by the Trustees on 14 h August 2014 and signed on their behalf, by:
Rhian Hughj( ~ 1~
The notes on pages 20 to 37 form part of these financial statements.
Company No. 2357520
19
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAl STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
1.
ACCOUNTING POLICIES
1.1
Basis of preparation of financial statements
The financial statements have been prepared under the historical cost convention, with the exception
of investments which are included at market value and in accordance with the Financial Reporting
Standard for Smaller Entities (effective April 2008). The financial statements have been prepared in
accordance with the Statement of Recommended Practice (SORP), "Accounting and Reporting by
Charities" published in March 2005, applicable accounting standards and the Companies Act 2006.
1.2
Company status
The company is a company limited by guarantee. The members of the company are the Trustees
named on page 1. In the event of the company being wound up, the liability in respect of the
guarantee is limited to £1 per member of the company.
1.3
Fund accounting
General funds are unrestricted funds which are available for use at the discretion of the Trustees in
furtherance of the general objectives of the company and which have not been designated for other
purposes.
Designated funds comprise unrestricted funds that have been set aside by the Trustees for particular
purposes. The aim and use of each designated fund is set out in the notes to the financial statements.
Restricted funds are funds which are to be used in accordance with specific restrictions imposed by
donors which have been raised by the company for particular purposes. The cost of raising and
administering such funds are charged against the specific fund. The aim and use of each restricted
fund is set out in the notes to the financial statements.
Investment income, gains and losses are allocated to the appropriate fund.
1.4
Incoming resources
All incoming resources are included in the Statement of Financial Activities when the company is
legally entitled to the income and the amount can be quantified with reasonable accuracy.
Donated services or facilities, which comprise donated services, are included in income at a valuation
which is an estimate of the financial cost borne by the donor where such a cost is quantifiable and
measurable. No income is recognised where there is no financial cost borne by a third party.
Income tax recoverable in relation to donations received under Gift Aid or deeds of covenant is
recognised at the time of the donation.
Income tax recoverable in relation to investment income is recognised at the time the investment
income is receivable.
20
ARCH {NORTH STAFFS) LIMITED {A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
1.
ACCOUNTING POLICIES (CONTINUED)
1.5
Resources expended
All expenditure is accounted for on an accru als basis and has been included under expense categories
that aggregate all costs for allocation to activities. Where costs cannot be directly attributed to
particular activities they have been allocated on a basis consistent w ith the use of the resources.
Fundraising costs are those incurred in seeking voluntary contributions and do not include the costs of
disseminating information in support of the charitable activities. Support costs are those costs incurred
directly in support of expenditure on the objects of the company and include project management
carried out at Headquarters. Governance costs are those incurred in connection with administration of
the company and compliance with constitutional and statutory requirements.
1.6
Tangible fixed assets and depreciation
Tangible fixed assets are stated at cost or valuation less depreciation. Depreciation is not charged on
freehold land. Depreciation on other tangible fixed assets is provided at rates calculated to write off
the cost or valuation of those assets, less their estim ated residual value, over their expected useful
lives on the following bases:
Freehold property
Short Term Leasehold Property
improvements
Motor vehicles
Office equipment
1.7
Over SO years stra ight line
Over the term of the lease straight line
Over 5 years straight line
Over 3 - 5 years straight line
Revaluation of tangible fixed assets
Individual freehold properties are carried at current year value at the balance sheet date. A full
valuation is obtained from a qualified valuer for each property every five years, with an interim
valuation three years after the previous full valuation, and in any year where it is likely that there has
been a material change in va lue
Revaluation gains and losses are recognised in the statement of total recognised gains and losses
unless losses exceed the previously recognised gains or reflect a clear consumption of economic
benefits, in which case the losses are recognised in the Statement of financial activities.
1.8
Operating leases
Rentals under operating leases are charged to the Statement of Financial Activities on a straight line
basis over the lease term.
Benefits received and receivable as an incentive to sign an operating lease are recognised on a straight
line basis over the period until the date the rent is expected to be adjusted to the prevailing market
rate.
1.9
Pensions
The company operates a defined contribution pension scheme and the pension charge represents the
amounts payable by the company to the fund in respect of the year.
21
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
2.
VOLUNTARY INCOME
Restricted
funds
Unrestricted
funds
Total
Funds
Total
funds
2014
£
2014
£
49,142
43,982
2014
49,142
43,982
2013
£
37,978
25,384
93,124
93,124
63.362
10,710
10,710
2,525
103,834
103,834
65.887
Restricted
funds
Unrestricted
funds
Total
Funds
Funds
2014
2014
2014
2013
£
£
£
£
4,340
18,685
23.025
35,905
Restricted
funds
Unrestricted
funds
Total
funds
Total
funds
2014
2014
2014
2013
£
£
£
£
1,440,621
1,440,621
1,298,320
129,688
435,430
461,538
1,535,157
437,281
49,011
1,664,845
872,711
510,549
1,996,487
107,698
479,894
1,Q22.6S6
3,462,070
4,488,726
3,882,399
Gifts in Kind
Donated services
Donations
Voluntary income
3.
FUNDRAISING INCOME
Fund raising
4.
£
Total
INCOMING RESOURCES FROM CHARITABLE ACTIVITIES
Housing management
Support and accommodation based
services
Floating Support and Outreach Services
Services to counter domestic violence
Other Income
22
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
5.
INCOMING RESOURCES FROM CHARITABLE ACTIVITIES
Restricted Unrestricted
funds
funds
2014
2013
£
£
£
£
Rents and charges
1.440,621
1,440,621
1,298,320
Sub Total
1.440.621
1,440.621
1.298.320
1,528,835
1,528,835
1,370,611
58,970
25,289
1,417
6,322
102,982
25,289
7,739
380,804
477
129.688
1.535.157
1,664.845
1.810.862
Housing management
Housing Accommodation and Inclusion
Services
Supporting people contracts
Central and local government grants and
service level agreements
102,982
Charitable grants and donations
Other income
Sub total
Community learning
Central and local government grants and
service level agreements
30,417
Charitable grants and donations
Other income
77,281
107.698
Sub total
Services to counter domestic violence
Supporting people contracts
Central and local government grants and
service level agreements
Charitable grants and donations
35,894
35,894
13,117
341,823
119,715
13,117
370,676
93,160
16,058
49.011
510.549
479.894
437,031
250
437,031
146,519
288,911
250
435,430
437,281
872.711
185,625
1,026,656
3,462,070
4,488,726
3,882,399
341,823
119,715
Other income
Sub total
461.538
Floating Support & Outreach Services
Supporting people contracts
Central and local government grants
146,519
Charitable grants and donations
288,911
Other income
Sub total
Total
23
122,213
63,412
ARCH (NORTH STAFFS) LIMITED (A company limited by guara ntee)
TRUSTEES' REPORT AND ANN UAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
CENTRAL AND LOCAL GOVERNMENT GRANTS AND SERVICE LEVEL AGREEMENTS
6.
Outreach
Support and
accommodation
based care
Floating Support
&
Services to
counter
domestic
Total
2014
2013
£
£
£
£
£
READAPT- Daphne
-
-
1,020
1,166
Department for communities and local government
-
-
1,020
-
-
2,000
Home Office
-
-
-
-
10,000
Ministry of Justice
-
-
36,813
36,813
36,259
8,927
5,075
3,714
750
60,000
CAFCASS
-
-
Job Centre Plus
-
-
8,927
-
Department of Work and Pensions
Stoke-on-Trent and North Staffs CCG
-
-
-
-
-
33,500
-
33,500
4,008
-
-
4,008
7,629
7,500
7,500
18,682
Newcastle Under Lyme Borough Council:
Voluntary Organisation Grant Aid
-
Community Safety Partnership IDVA
Third Sector Comm issioning
-
27,558
20,591
Other Funding for Domestic Violence
-
-
28,400
28,400
30,294
Joint Commissioning Unit
-
-
-
-
-
-
-
15,686
1:1 Support Newcastle District
Safer City Partnership
-
-
259,163
182,200
Children and Young People's Service
-
-
259,163
-
16,000
Adu lt and Community Learning
-
-
-
-
Homeless Grant (Ha rbo ur House)
13,794
-
-
13,794
11,952
Ad ult and Neighbourhood Services, Housing
99,392
37,916
-
137,308
140,261
33,333
146.519
-
-
102.982
341.823
33,333
591.324
582 .276
27,558
Staffordshire County Council
9,000
Stoke-on-Trent City Council:
Shropshire Council:
PRS Pilot
Total
24
11,017
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
7.
CHARITABLE GRANTS AND DONATIONS
Support and
accommodation
based care
Services to counter
domestic violence
£
£
£
£
£
-
20,539
-
30,614
28,717
-
-
Voices of Experience
-
-
4,140
20,539
28,717
4,140
The Coalfields Regeneration Trust
-
-
29,246
29,246
16,389
34,250
-
-
-
-
-
-
17,141
Floating
Support &
Outreach
BBC Children In Need (Sunshine Hub)
Comic Relief (Wise-up !)
Crisis PRS Access Development Programme
lloyds TSB Foundation
World Care Trust Fund
Wilfred and Elsie Elkes Charity Fund
-
Stoke-on-Trent Citizens Advice Bureau
The Pilgrim Trust (Ordinary Homes)
-
-
6,035
-
-
-
-
209,913
-
Cotton Trust
Mrs L D Rope Third Charitable Settlement
Percy Bilton Charity
J Paul Getty Jnr Charitable Trust( Ordinary Homes)
750
-
Total
2014
2013
28,683
7,264
750
750
-
1,000
-
9,000
1,000
180
-
2,010
15,000
6,035
15,000
-
-
-
-
209,913
77,281
217,271
-
-
115,575
115,575
85,896
-
-
-
-
56,766
1,000
500
2,500
288,911
25.289
119.715
1,000
500
2,500
433.915
614.657
15,000
14,162
Big Lottery Fund Grant:Reaching Communities (ACT Now)
Youth in Focus (Stepping Up)
Reaching Communities (Sunrise Centre Stronger Together)
Advice Services Fund - Office for Civil Society
(delivered by The Big Lottery Fund)
The Rowley Trust
WE Dunn
Aviva Insurance
Total
25
ARCH {NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
8.
COSTS OF GENERATING VOLUNTARY INCOME
Restricted
funds
2014
Unrestricted
funds
2014
£
Total funds
2013
£
£
49,142
43,982
49,142
43,982
£
37,978
25,384
93.124
93.124
63,362
Restricted
funds
2014
Unrestricted
funds
2014
£
£
1,119,630
Total
Funds
2014
£
1,119,630
134,028
1,955,747
2,089,775
1,950,849
137,763
511,538
435,430
153,582
324,397
44,736
665,120
759,827
44,736
578,705
3.598.092
4.679.088
3.831.100
Gifts in kind
Donated services
9.
Total funds
2014
EXPENDITURE BY CHARITABLE
SUMMARY OF FUND TYPE
Housing management
Support and accommodation based
services
Community learning
Services to counter domestic violence
Floating Support
Costs of generating voluntary income
1.080.996
Total
funds
2013
£
1,115,875
47,908
SUMMARY BY EXPENDITURE TYPE
Charitable
Activities
2014
Housing management
Support and accommodation-based care
Community learning
Services to counter domestic violence
Floating Support
Costs of generating voluntary income
26
Total
2013
£
£
1,119,630
2,089,775
1,115,875
1,950,849
137,763
665,120
759,827
44,736
578,705
4,679,088
3,831,100
47,908
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
10.
GOVERNANCE COSTS
Restricted Unrestricted
funds
funds
2014
2014
£
£
Direct costs- Governance
Support costs- Governance
11.
Total
Total
Funds
2014
£
funds
26,389
3,819
27,290
30,208
31,271
2013
£
3,981
DIRECT COSTS
Fundraising
£
Staff costs
Office and
Administration costs
Communications
Training
Travel
Recruitment
Legal & professional
fees
Internal and External
Audit Fees
Client activities
Fundraising
Maintenance &
property costs
Bad debts
Partnership costs
Marketing
Depreciation
Governance
£
Housing
management
£
Support and
Accommodation
Based care
services
£
10,022
267,326
1,342,558
397,612
35,353
50,703
8,018
35,088
343
6,800
20,273
961
14,026
2,248
45
8,719
483
Floating
Support
£
16,367
678,064
72,390
26,389
27
1,017,780
50,040
73,203
1,324
20,706
109,352
1,183
7,562
1,578,263
608,337
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
11.
DIRECT COSTS (CONTINUED)
Staff costs
Office and Administration costs
Communications
Training
Travel
Recruitment
Services to
counter
domestic
violence
£
Costs of
generating
voluntary
income
£
388,128
29,505
14,210
9,430
6,958
13,584
1,835
Legal & professional fees
Internal & External Audit Fees
Client activities
3,253
Fundra ising
Maintenance & property costs
3,991
31,618
Bad debts
Partnership costs
Marketing
Depreciation
40,595
5,314
2,320
517,245
28
33.~96
Total
2014
£
Total
2013
£
2,435,151
56,363
80,406
15,937
62,698
2,178
2,293
16,367
12,455
3,991
759,722
72,390
223,150
7,821
30,588
1,950,718
3,781,510
3,082,736
14,960
48,478
31,304
51,077
35,542
5,523
17,416
10,666
7,088
736,925
60,831
101,515
10,693
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
12.
SUPPORT COSTS
Fundraising
£
Staff costs
Administrative+
Office Costs
Communications
Governance
Housing
Support &
Management accommodation
Based Care
Services
£
£
£
£
1,674
44,658
592
15,785
224,282
79,276
66,423
23,479
148
3,944
796
471
19,806
3996
5,866
1,183
701
747
5,080
30
18
Training
Travel
Recruitment
Legal &
Professional fees
Maintenance &
Floating
Suooort
19
128
3,415
2367
2521
17,152
786
20,977
105,351
31,201
47
1,262
6,336
1,876
376
10,041
50,426
14,934
3.818
101.851
511.513
151.490
502
property costs
Marketing
Deprecation
-
--
Services to
counter
domestic
violence
Costs of
generating
Voluntary
income
£
64,839
22,918
5,726
1,155
684
729
4,958
30,456
1,832
14,578
£
4,929
1,742
435
88
52
55
377
2,315
139
1,108
406,805
143,792
35,925
7,248
4,293
4,573
31,110
191,086
11,492
91,463
147,875
11.240
927,787
Staff costs
Administrative costs+ Office Costs
Communications
Training
Travel
Recruitment
Legal & professional fees
Maintenance & property costs
Marketing
Depreciation
29
Total
2014
£
Total
2013
£
423,376
89,700
35,582
10,977
5,638
13,796
34,044
172,883
785,996
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
13.
ANALYSIS OF RESOURCES EXPENDED BY EXPENDITURE TYPE
Total
2013
£
Total
2014
£
Costs of generating voluntary income
Fund raising expenses
93,124
63,362
6,360
Costs of generating funds
93.124
69,722
1,119,631
2,089,77S
1,115,875
1,950,848
Housing management
Support and accommodation-based care services
Community learning
Services to counter domestic violence
Floating support service
Costs of generating voluntary income
137,762
Charitable activities
Governance
14.
665,120
759,827
44,736
578,706
4,679,090
3,831,100
30,207
31,271
4.802.420
3,932.093
47,909
ANALYSIS OF RESOURCES EXPENDED BY ACTIVITIES
Activities
undertaken
directly
Support
Costs
2014
Total
Total
2014
£
£
2013
£
1,017,780
101,851
1,119,631
1,115,875
1,578,263
511,513
2,089,776
1,950,848
Community learning
Services to counter domestic violence
Floating support service
517,245
608,337
147,875
151,490
Costs of generating voluntary income
33,496
11,240
665,120
759,827
44,736
3,755 .121
923.969
g,6Z9,Q9Q
2014
£
Housing management
Support and accommodation based care
services
Total
30
137,762
578,706
47,909
3,831,100
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
15.
NET INCOMING RESOURCES
This is stated after charging:
2014
2013
£
£
87.304
78.791
Depreciation of tangible fixed assets:
owned by the charity
During the year, no Trustees received any remuneration, benefits in kind or reimbursement of expenses
(2013- £NIL).
16.
AUDITORS·REMUNERATION
2014
2013
£
£
2014
2013
No.
No.
Fees payable to the company's auditor for the audit of the
company's annual accounts
17.
STAFF COSTS
The average monthly number of employees during the year was as follows:
Management and Admin
Fieldworkers
Cleaners
27
29
102
__
2
76
__
1
131
106
No employee received remuneration amounting to more than £60,000 in either year.
EMPLOYMENT COSTS
2014
2013
£
£
2,559,638
2,110,374
176,781
151, 233
Redundancy costs
58,785
76,571
Other pension costs
45,206
34,215
2.840.410
2.372.393
Salaries and wages
Social security costs
Total
31
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
18.
TANGIBLE FIXED ASSETS
Land and
Buildings
£
Improvements
to leaseho ld
properties
£
Motor
Office
Vehicles Equipment
ICT
Equipment
Total
£
£
£
£
25,405
217,621
1,247,553
900
(4,890)
87,800
(3,403)
33,523
(3,176)
83,625
(72,876)
119,517
(252,541)
21.415
114,744
228,370
1,114,529
·22,202
73,515
(681)
6,488
(2,950)
151,770
384,755
51,828
(71,244)
87,304
(214,467)
Cost or valuation
At 1 April 2013
750,000
Transfer
Additions
Disposals
At 31 March 2014
166,727
3,403
1,469
(171,599)
750,000
Depreciation
At 1 April 2013
19,600
Transfer
Charge for t he year
9,800
Disposals
117,668
681
17,034
(135,383)
2,154
(4,890)
29.400
19.466
132,354
257,592
At 31 March 2014
720.600
1.949
96.016
856.937
At 31 March 2013
730.400
At 31 March 2014
Net book value
49.059
3.203
862.798
Included in land and buildings is freehold land at valuation of £242,500 which is not depreciated.
Valuation is as follows:
Land and
buildings
£
At Cost
1,036,882
At valuation:
The freeho ld land and buildings were valued on 18 May 2011 and 6 June 2011 by Louis
Taylor, Chartered Surveyor, on an Existing Use basis.
(286,882)
750.000
If the land and buildings had not been included at valuation they would have been included under the
historical cost convention as follows:
Cost
Accumulated depreciation
Net book value
2014
2013
£
£
1,036,882
(198.295)
838.587
1,036,882
(177,557)
859.325
The Trustees are not aware of any material changes since the last annual valuation
32
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
19.
DEBTORS
Arrears of rent and service charges
Less: Provision for bad & doubtful debts
Other debtors
Sales Ledger
Independent Housing Rent Deposits
Prepayments and accrued income
20.
CREDITORS
Amounts falling due within one year
2014
2013
£
£
159,585
(75,792)
273,194
(1411246}
83,793
131,948
1,459
28,439
2,372
252,341
1,641
115,206
987
1041211
368.404
353,993
2014
2013
£
£
161,894
180,866
42,266
11,239
185,351
263,789
49,272
5,378
246,837
107761
45,717
15,107
254,919
208,442
1431309
894.677
919,709
Bank loan
Trade creditors
Inter Company
Social security and other taxes
Other creditors
Accruals
Deferred Income
Prepaid rents and charges
The bank loan was secured by a legal charge over the property now known as Painton House, formerly known as
Tolkien House.
33
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
DEFERRED INCOME
2014
2013
£
£
64,056
18,148
66,999
19,725
57,387
7,415
4,167
20,078
Supporting People
Stoke-on-Trent City Council
Cheshire East Council
Local Authority Funding
Stoke-on-Trent City Council
Staffordshire Moorlands District Council
Shropshire County Council
Health Authority
5,000
North Staffs CCG
Charitable Funding
CRISIS
The Big Lottery Youth in Focus (Stepping Up)
57,390
19,265
2,374
2,173
5,290
6,124
15,000
The Big Lottery growing Together Sunrise
Comic Relief
BBC Children in Need
Voices of Experience
JTI
John Paul Getty Charitable Trust
263.789
Total Deferred Income
21.
29,246
31,824
19,256
2,607
3,707
15,000
208.442
CREDITORS:
Amounts falling due after more than one year
2014
~
2013
£
159.899
2014
2013
£
Loans includes £73K from Staffordshire Housing
The loan from NatWest was repaid during the year
The loan from Staffordshire Housing is secured on the
Property Elizabeth House, Newcastle , Staffs
Included within the above are amounts falling due as follows:
Between one and two years
5.579
Bank loans
Between two and five years
18.025
Bank loans
Over five years
73.000
Loans includes £73K from Staffs Housing
34
136,295
ARCH {NORTH STAFFS) LIMITED {A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
21.
CREDITORS:
Amounts falling due after more than one year (continued)
£
2013
£
73,000
63,295
73,000
73.000
136.295
2014
Creditors include amounts not wholly repayable within 5 years as
follows:
Repayable by instalments
Repayable other than by instalments
The loan from NatWest was repaid during the year.
The loan from Staffordshire Housing Association is secured on the property, Elizabeth House,
Newcastle, Staffs. This is repayable in the event that the property is sold. There is no indication that
the property will be sold in the foreseeable future.
22.
STATEMENT OF FUNDS
Brought
Incoming
Outgoing
Transfers
Carried
Forward
Resources
Resources
ln/(out)
Forward
£
£
£
£
£
(14,866)
654,114
(7,424)
{7,424)
(14,866)
654,114
Designated funds
Elizabeth housing capital fund
668,980
Other capital funds
7,424
676,404
General funds
General Fund
Revaluation reserve
Total unrestricted funds
599,078
55,995
655,073
3,652,617
(3,714,000)
14,866
552,561
3,652,617
(3,714,000)
14,866
608,556
1,331,477
3,652,617
(3,721,424)
55,995
1,262,670
Restricted funds
Rent deposit fund
Support and Accommodation
based care
Floating Support & Outreach
Services
Services to counter
domestic violence
Total of funds
12,500
12,500
134,028
(134,028)
435A30
(435A30)
50,000
461,538
(511,538)
62,500
1,030,996
(1,080,996)
12,500
1,393,977
4,683,613
(4,802,420}
1,275,170
35
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
22.
STATEMENT OF FUNDS (CONTINUED)
Designated Capital Funds comprise funding received from third parties for the development of specific
capital projects. These funds are then amortised over a period which corresponds with the useful life
of the assets to which the funding relates.
General Funds constitute the surplus of incoming resources over resources expended on charitable
activities which are not restricted in its application.
Revaluation Reserves comprises the movement in values of fixed assets recorded at valuation rather
than historic cost.
Restricted Funds comprise funding which has been received for the provision of specified services. Any
unspent funds are carried forward until they are spent or are returned to the funder.
Transfers from the Elizabeth House Capital Fund and the Other Capital Fund represent the
amortisation of these designated funds in line with the policy for depreciating related fixed assets.
Transfers from the Revaluation Reserve represent the depreciation charged on re-valued fixed assets
over and above the charge which would have arisen if the related fixed assets had not been re-valued.
SUMMARY OF FUNDS
Brought
Forward
£
Incoming
resources
£
Outgoing
Resources
£
Transfers
in/(out)
£
General funds
Unrestricted
Restricted funds
676,404
655,073
1,331,477
62,500
3,652,617
3,652,617
1,030,996
(7,424)
{3, 714,000}
(3,721,424)
{1,080,996}
(14,866)
14,866
Total Funds
1.393.977
4,683,613
(4,8Q2.420l
Designated funds
23.
Gains/
(Losses)
Carried
Forward
£
£
-
654,114
608,556
1,262,670
12,500
- 1,275,170
ANALYSIS OF NET ASSETS BETWEEN FUNDS
Restricted
Funds
Unrestricted
Funds
Total
Funds
Total
Funds
2014
£
2014
£
856,937
1,373,410
2014
£
856,937
1,385,910
2013
862,798
1,610,787
(894,677)
(73,000)
(894,677)
(73,000)
(919,709)
{159,899}
1.262.670
1.275.170
1.393,977
Tangible fixed assets
Current assets
12,500
Creditors due within one year
Creditors due in more than one year
12.500
36
£
ARCH (NORTH STAFFS) LIMITED (A company limited by guarantee)
TRUSTEES' REPORT AND ANNUAL FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 31 MARCH 2014
24.
PENSION COMMITMENTS
The company operates a defined contributions pension scheme. The assets of the scheme are held
separately from those of the company in an independently administered fund. The pension cost
charge represents contributions payable by the company to the fund and amounted to £45,206 (2013
- £34,215). There were no contributions payable to the fund at the balance sheet date.
25.
OPERATING lEASE COMMITMENTS
At 31 March 2014 the company had annual commitments under non-cancellable operating leases as
follows:
Land &
Buildings
Other
£
£
54,000
14,620
4,682
68,620
4,682
93,331
4,682
~
~
73.302
98,Q13
Expiry date:
Between 2 and 5 years
After more than 5 years
26.
2013
£
2014
£
Big Lottery : Restricted Funds
Restricted Funds
Note 7
Note 5
Income
Youth In Focus "Stepping Up"
Stronger Together- Sunrise Centre
£
£
209,913
115,575
288,911
119,715
Notes 4/5
SOFA
Notes 4/5
435,430
461,538
1,026,656
1,026,656
325.488
Note 9
£
Direct Costs
Youth In Focus "Stepping Up"
Stronger Together- Sunrise Centre
(189,381)
(82,800)
(435,430)
(511,538)
Support Costs
Youth In Focus "Stepping Up"
Stronger Together- Sunrise Centre
(20,532)
(32,775)
Note 11
(151,490)
(147,875)
(325,488)
37
1,080,996
1,080,996