UNCONTROLLED COPY WHEN PRINTED Regulatory Article 4810 RA 4810 - Technical Information (MRP 145.A.45) Rationale The use of approved and accurate Technical Information within the ►Air System Document Set◄ is essential for continuing the airworthiness of an aircraft or aircraft equipment. This RA details the requirements on organizations in their use of Technical Information in this respect. Contents 4810(1): Approved and Current Technical Information (MRP 145.A.45(a)) 4810(2): Applicable Technical Information (MRP 145.A.45(b)) 4810(3): Requirement to Inform Technical Information Author of Errors (MRP 145.A.45(c)) 4810(4): Modification of Technical Information (MRP 145.A.45(d)) 4810(5): Common Work Card or Work Sheet (MRP 145.A.45(e)) 4810(6): Availability of Technical Information (MRP 145.A.45(f)) 4810(7): Maintaining the Amendment State of Technical Information (MRP 145.A.45(g)) Regulation 4810(1) 4810(2) Approved and Current Technical Information (MRP 145.A.45(a)) 4810(1) The organization shall hold and use applicable, approved and current Technical Information in the performance of maintenance, including modifications and repairs. In the case of Technical Information provided by the Continuing Airworthiness Management Organization (CAMO), the organization shall hold such data when the work is in progress, noting the additional requirements of RA4813(3) (MRP 145.A.55(c)). Applicable Technical Information (MRP 145.A.45(b)) 4810(2) To complement its MAA02 definition for the purposes of RA4800-4849 (MRP Part 145), applicable Technical Information shall include, but not be limited to, any of the following: a. Any applicable requirement, procedure, operational directive or information issued by the authority responsible for the oversight of the aircraft or component. b. Any applicable Special Instructions (Technical) (SI(T)) or Airworthiness Directives (AD) issued by the authority responsible for the oversight of the aircraft or component. c. Instructions for continuing airworthiness issued by the Type Airworthiness Authority (TAA), MAA-approved design organization, or the CAMO. d. Any applicable standard, such as, but not limited to, maintenance standard practices recognized by the MAA as a good standard for maintenance. e. Any applicable information issued in accordance with RA4810(4) (MRP 145.A.45(d)). RA 4810 Issue 4 UNCONTROLLED COPY WHEN PRINTED Page 1 of 6 Regulatory Article 4810 Acceptable Means of Compliance 4810(1) 4810(2) UNCONTROLLED COPY WHEN PRINTED Approved and Current Technical Information (MRP 145.A.45(a)) Applicable Technical Information (MRP 145.A.45(b)) 1. An organization undertaking aircraft and/or uninstalled engine/Auxiliary Power Unit (APU) maintenance should hold and use the following Technical Information, where published: a. The appropriate sections of the ►Air System Document Set◄ (as defined in RA1310(1)), including all relevant Technical Publications, or engine/APU Technical Publications, depending on the scope of the organization’s planned scope of work Military Maintenance Organization (MMO) or approval Approved Maintenance Organization (AMO). b. Service bulletins, service letters and service instructions (all covered in the MOD system by SI(T)s). c. Modification leaflets. d. Non-Destructive Testing / Non-Destructive Inspection manual. e. Any other specific document issued by the TAA or CAMO as Technical Information. 2. An organization undertaking component maintenance, other than complete engines/APUs, should hold and use the following Technical Information where published: a. The appropriate sections of the vendor maintenance and repair manual. b. MOD SI(T)s, Service bulletins and service letters. c. Any document issued by the TAA as Technical Information on whose product the component may be fitted when applicable. 3. An organization undertaking only specialized services (eg Non-Destructive Testing) should hold and use all applicable specialized service(s) process specifications. Guidance Material 4810(1) 4810(2) Approved and Current Technical Information (MRP 145.A.45(a)) Applicable Technical Information (MRP 145.A.45(b)) Common GM 4. Applicable’ means relevant to any aircraft, component or process specified in the organization’s approval class rating schedule or planned scope of work and in any associated capability list. 5. In relation to Paragraphs 1 and 2, ‘appropriate sections’ means the Technical Information relevant to the scope of maintenance undertaken at each particular maintenance facility. Additional GM - MMOs only 6. Nil. Additional GM - AMOs only 7. ’Technical Information’, as defined in MAA02, comprises a wider range of documentation than the civil aviation term ‘Maintenance Data’, which may be more familiar to those AMOs familiar with traditional civil aviation processes. However, within the context of its use in the RA4800-4849 Series (MRP Part 145), the term ‘Maintenance Data’ may be used in lieu of the term ‘Technical Information’ in such AMO’s documentation. Page 2 of 6 UNCONTROLLED COPY WHEN PRINTED RA 4810 Issue 4 UNCONTROLLED COPY WHEN PRINTED Regulatory Article 4810 Regulation 4810(3) Requirement to Inform Technical Information Author of Errors (MRP 145.A.45(c)) 4810(3) The organization shall use a recognized procedure to ensure that, if found, any inaccurate, incomplete or ambiguous procedure, practice, information or maintenance instruction contained in Technical Information used by maintenance personnel is recorded and notified to the Technical Information sponsor. Acceptable Means of Compliance 4810(3) Requirement to Inform Technical Information Author of Errors (MRP 145.A.45(c)) Common AMC 8. Nil. Additional AMC - MMOs only 9. All personnel should report any unsatisfactory feature, error or omission within Technical Information, when identified, using the processes detailed in MAP-01 Chapters 8.2, 8.2.1 and 8.2.2. Additional AMC - AMOs only 10. The referenced procedure should ensure that when maintenance personnel discover inaccurate, incomplete or ambiguous information in the Technical Information they will record the details. The procedure should then ensure that the RA4800-4849 (MRP Part 145) approved maintenance organization notifies the problem to the author/sponsor of the Technical Information in a timely manner. 11. A record of such communications to the author/sponsor of the Technical Information should be retained by the RA4800-4849 (MRP Part 145) approved organization until such time as the TAA or the MAA approved Design Organization has clarified the issue by, for example, amending the Technical Information. 12. The referenced procedure should be specified in the Maintenance Organization Exposition (MOE). Guidance Material 4810(3) Requirement to Inform Technical Information Author of Errors (MRP 145.A.45(c)) Common GM 13. Nil. Additional GM - MMOs only 14. Nil. Additional GM - AMOs only 15. The preferred process for proposing amendments to Technical Information is through submission of a MOD Form 765, Unsatisfactory Feature Report, in accordance with the process detailed in MAP-01 Chapter 8.2.1. Regulation 4810(4) RA 4810 Issue 4 Modification of Technical Information (MRP 145.A.45(d)) 4810(4) The organization shall only modify maintenance instructions in accordance with an approved procedure. With respect to those changes, the organization shall demonstrate that they result in equivalent or improved maintenance standards and shall inform the TAA and CAMO or other approved organization of such changes. UNCONTROLLED COPY WHEN PRINTED Page 3 of 6 Regulatory Article 4810 Acceptable Means of Compliance 4810(4) UNCONTROLLED COPY WHEN PRINTED Modification of Technical Information (MRP 145.A.45(d)) Common AMC 16. Nil. Additional AMC - MMOs only 17. When deviation from relevant Technical Information is required, the process detailed in MAP-01 Chapter 5.4.2 should be followed. Additional AMC - AMOs only 18. The referenced procedure should address the need for the organization to seek authority from the TAA and CAMO to deviate from relevant Technical Information. 19. The procedure should include a paper/electronic record of the complete process from start to finish and ensure that the relevant Technical Information clearly identifies the modification. Guidance Material 4810(4) Modification of Technical Information (MRP 145.A.45(d)) Regulation 4810(5) Common Work Card or Work Sheet (MRP 145.A.45(e)) 4810(5) The organization shall provide a common work card or worksheet system to be used throughout relevant parts of the organization, to be used as follows: a. The organization shall either transcribe accurately the Technical Information defined in RA4810(2) and RA4810(4) (MRP 145.A.45(b) and (d)) onto such work cards or worksheets, or make precise reference to the particular maintenance task or tasks contained in such Technical Information. b. Work cards and worksheets that are computer generated and held on an electronic database shall be subject to both adequate safeguards against unauthorized alteration and a back-up electronic database, which shall be updated within 24 hours of any entry made to the main electronic database. c. Complex maintenance tasks shall be transcribed onto the work cards or worksheets and subdivided into clear stages to ensure a record of the accomplishment of the complete maintenance task. d. The organization shall establish processes to ensure that all work cards and/or worksheets are completed in a correct and consistent manner. Acceptable Means of Compliance 4810(5) Common Work Card or Work Sheet (MRP 145.A.45(e)) 20. For the purposes of RA4810(4) (MRP 145.A.45(d)), ’relevant Technical Information’ means instructions on how to carry out the particular maintenance task; they exclude the engineering design of repairs and modifications. Common AMC 21. Nil. Additional AMC - MMOs only 22. MMOs should only record maintenance on the forms, work cards and worksheets described in MAP-01 Chapter 7.2 and MAP-02. Such documents should be completed in accordance with their respective Instructions for Use and processes, as detailed in MAP-02. Page 4 of 6 UNCONTROLLED COPY WHEN PRINTED RA 4810 Issue 4 UNCONTROLLED COPY WHEN PRINTED Regulatory Article 4810 Acceptable Additional AMC - AMOs only Means of 23. The work cards should differentiate and specify, when relevant, disassembly, Compliance accomplishment of task, reassembly and testing. 4810(5) Guidance Material 4810(5) Common Work Card or Work Sheet (MRP 145.A.45(e)) Common GM 24. The terms work card and worksheet refer to the document on which a maintenance task or scheduled sequence of tasks have been pre-populated. Examples include, but are not limited to, a Topic 5 maintenance schedule, a MOD F707MP and an authorized pre-printed maintenance work order. Additional GM - MMOs only 25. Guidance Material and associated process are contained within MAP-01 Chapter 7.2 and MAP-02. Additional GM - AMOs only 26. The term ‘relevant parts of the organization’ is used to mean, for example, aircraft base maintenance, aircraft line maintenance, engine workshops, mechanical workshops, avionic workshops, etc. Therefore, for example, engine workshops will have a common system throughout such engine workshops, but this may be different to the system used in aircraft base maintenance. 27. In the case of a lengthy maintenance task involving a succession of personnel to complete such task, it may be necessary to use supplementary work cards or worksheets to indicate what was actually accomplished by each individual person. 28. Where an AMO is contracted to use MOD Form 700 paperwork, the appropriate processes in MAP-01 and MAP-02 must be used for their completion. Regulation 4810(6) Availability of Technical Information (MRP 145.A.45(f)) 4810(6) The organization shall ensure that all applicable Technical Information is readily available for use when required by maintenance personnel. Acceptable Means of Compliance 4810(6) Availability of Technical Information (MRP 145.A.45(f)) Guidance Material 4810(6) Availability of Technical Information (MRP 145.A.45(f)) Regulation 4810(7) Maintaining the Amendment State of Technical Information (MRP 145.A.45(g)) 4810(7) The organization shall establish a procedure to ensure that Technical Information it controls is kept up to date. In the case of an AMO using MOD-sponsored Technical Information, the AMO shall be able to show that either it has written confirmation from the MOD that all such Technical Information is up to date, or it has work orders specifying the RA 4810 Issue 4 29. Technical Information should be available in close proximity to the aircraft being maintained, for the relevant staff to study. 30. Where Technical Information is held electronically, or on microfilm/microfiche, the number of terminals to access the data should be sufficient in relation to the size of the work programme to enable easy access for supervisors, mechanics and certifying staff. 31. Nil. UNCONTROLLED COPY WHEN PRINTED Page 5 of 6 Regulatory Article 4810 Regulation 4810(7) Acceptable Means of Compliance 4810(7) UNCONTROLLED COPY WHEN PRINTED amendment status of the Technical Information to be used, or it can show that it is on the MOD-sponsored Technical Information amendment list. Maintaining the Amendment State of Technical Information (MRP 145.A.45(g)) Common AMC 32. Nil. Additional AMC - MMOs only 33. Technical Information should be updated following the process detailed in MAP-01 Chapter 8.1. Additional AMC - AMOs only 34. To keep data up to date, a procedure should be set up to monitor the amendment status of all data and maintain a check that all amendments are being received by being a subscriber to any document amendment scheme. Alternatively, a suitable arrangement should be made with the relevant MOD publication sponsor to receive data amendments. 35. Where Electronic Technical Publications, Logistic Information Systems or microfilm/microfiche readers are used, a control procedure should also be in place to ensure that, where prints are produced, out of date data is not used. Guidance Material 4810(7) Page 6 of 6 Maintaining the Amendment State of Technical Information (MRP 145.A.45(g)) 36. Nil. UNCONTROLLED COPY WHEN PRINTED RA 4810 Issue 4