SUPPLIER QUALITY MANAGEMENT
SPECIFICATION MANUAL
SCM
502
Issued:
02/20/06
Revision:
20
Page:
1 of 12
DISTRIBUTOR QUALITY MANAGEMENT SYSTEM REQUIREMENTS
1.
PURPOSE
1.1
2.
This specification stipulates the quality management system
requirements where it is necessary for organizations supplying
products and materials to Howmet Castings to demonstrate conformity
to contractual requirements Assurance of product quality is most
significant in Howmet's contractual duties, consequently there must
be adequate controls at all levels of procurement and throughout the
entire supply chain. The type of product(s) or material(s) offered
shall determine the extent of the structure of the organization’s
system. However, the quality management system must be able to
demonstrate product and material conformity through effective
management and diligence.
SCOPE
2.1
General
The requirements of this document apply to all Howmet Castings
purchases of products and services when so stipulated in a Howmet
Castings purchase order. If the Howmet Castings purchase order
requirements differ from those defined herein, the purchase order
requirements shall prevail.
2.2
Application
All requirements of this specification are generic and are intended
to be applicable to all organizations doing business with Howmet
Castings, regardless of type, size and product provided. Any
exclusions and/or exceptions to these stipulated requirements must be
formally presented to and accepted by the purchasing Howmet Castings
facility. Requirements that cannot be applied due to the nature of an
organization and its product will be considered for exclusion,
providing such exclusions do not affect the organization’s ability,
or responsibility, to provide products and materials that meet Howmet
Castings and regulatory requirements.
3.
Ø
4.
REFERENCE DOCUMENTS
3.1
ISO 9001, Quality management systems-Requirements; SAE AS9100,
Quality Systems – Aerospace - Model for Quality Assurance in Design,
Production, Installation and Servicing.
3.2
“Zero Acceptance Number Sampling Plans” by Nicholas L. Squeglia.
3.3
Howmet Supplier Quality Management Policy and Procedures Manual
REQUIREMENTS
4.1
Quality Management System
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 2 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
The organization shall establish, document, implement and maintain an
effective quality management system as a means of ensuring product
and material conform to contractually specified requirements. The
system shall be demonstrative of process control techniques and
encompass economical preventive methods, which assure consistent
performance and continual improvement. The system shall provide for
control and identification of product and material throughout the
supply chain. It shall provide for prevention and timely detection of
nonconformities. It shall encompass timely evaluations and analysis
of information, which ensure the continued effectiveness of the
quality management system; inventory management, repackaging and
equipment decontamination processes.
4.1.1
Documentation Requirements
The quality management system documentation shall include:
a) Quality manual, when the size of the organization
necessitates formalizing and publishing policies and
procedures to ensure consistency of objectives and
procedural guidance throughout the organization;
b) Inventory management, repackaging and equipment
decontamination process instructions, which ensure
effective planning, operation, and control, where
necessary;
c) Quality records required of this specification (refer to
paragraph 4.11, Control of Quality Records).
Note: Howmet Castings reserves the right to determine the level of
documentation of the quality management system, which includes but is
not limited to, documentation listed in 4.1.1a, b & c. Documentation
may be in any form or type of medium.
4.2
Quality Management System Administration
The organization shall have on staff, a competent individual,
technically qualified and administratively capable of establishing,
documenting, implementing and maintaining an effective quality
management system. This individual, irrespective of other
responsibilities, shall have defined responsibility and authority to
carry out these activities.
4.3
Quality Management System Surveillance
Organizations supplying products and materials to Howmet Castings
shall be subject to periodic quality management system surveillance
and appraisals to ascertain the level of competency of the company to
provide the desired quality. The appraisal may take the form of a
self-assessment, in which a representative of your company will be
requested to perform the appraisal by completing and returning
quality management system and manufacturing process assessment
questionnaire(s). The self-assessment appraisal may also be followed
by an on-site visit in which a representative of your company will be
contacted to arrange for the appraisal by a Howmet Castings or Howmet
Castings contracted third party assessor. The type of appraisal and
frequency shall be determined by Howmet Castings and is dependent on
the products and materials provided. These appraisals shall be
conducted every two years. However, Howmet Castings reserves the
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 3 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
right to increase, decrease or waive surveillance, based on
performance and third-party (i.e., ISO, Nadcap, etc.) accreditations.
A failure to comply with these Howmet Castings conditions of
surveillance will result in disqualification and loss of business.
4.3.1
Right of Access
Howmet Castings, its customers and regulatory agencies shall
be afforded the right of access to all facilities involved in
the contract, and all applicable quality records within the
scope of the contracted work, not withstanding ITAR and Export
License requirements, to determine and verify the quality of
purchased product and material. Such verification shall not
be used by the organization as evidence of effective control
of quality by the organization, nor shall it preclude
subsequent rejection by Howmet Castings or it’s customers.
This surveillance does not absolve the organization or it’s
sources of responsibility to provide acceptable product(s) and
materials.
4.3.2 Performance Reviews
All active and approved organizations supplying products,
materials and services that directly influence the quality of
Howmet manufactured products are subject to periodic
performance reviews. Performance review reports will be issued
on a quarterly basis to organizations with purchase activity
during the quarter being rated. Organizations with less than
adequate performance will be required to take immediate
corrective / preventive action. Organizations are responsible
for monitoring the performance of their product and material
sources and for taking timely corrective / preventive actions.
A failure to adequately address Howmet Castings performance
issues in a timely manner will result in disqualification and
loss of business.
Details on performance measurement criteria may be viewed on
Howmet’s Internet website at:
http://www.alcoa.com/howmet/en/info_page/pdf/suplperf.pdf
4.4
Purchase Order / Contract Review
The organization shall review each Howmet Castings purchase order to
determine their ability to meet Howmet’s stipulated contractual
requirements. This review shall be conducted prior to the
organization’s commitment to supply product and/or services to a
Howmet Castings facility. Reviews shall include subsequent changes,
amendments to contracts or orders. Any contract or order
requirements differing from those previously expressed shall be
formally resolved with the procuring Howmet Castings facility
procurement representative. The contract review process shall
include the review of all technical and quality documents stipulated
within the body of the Howmet Castings purchase order. Where product
or material requirements are changed, the organization shall ensure
that all relevant documents are amended and all relevant personnel
and product or material sources have been appraised of the changed
requirements.
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 4 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
When the Howmet Castings purchase order does not provide a documented
statement of requirement, the organization shall confirm the lack of
quality and/or technical requirements with the Howmet Castings
purchasing representative, prior to acceptance of the purchase order.
4.4.1
4.5
Records of the results of the purchase order, technical and
quality documents review and actions arising from each review
shall be maintained in accordance with paragraph 4.11, Control
of Quality Records.
Infrastructure
Prior to the initiation of any work, the organization shall
determine, provide and maintain the infrastructure needed to achieve
conformity to product requirements This shall include but is not
limited to management of inventory, repackaging processes and
equipment, equipment cleansing and decontamination, and related
personnel skills and controls necessary for assuring conformity to
product requirements.
4.6
Planning
The organization shall ensure all purchase order requirements,
including technical and quality requirements have been properly
translated and accounted for, including sub-tier purchase orders,
repackaging, inventory management (FIFO, temperature, light and date
sensitive products) and equipment cleansing and decontamination where
product conformity requirements may be affected. Planning activities
shall consider the need to establish processes, instructions and
provide resources to support the purchase and management of product
and materials to meet customer expectations. The product planning
shall encompass verification, validation, monitoring, inspection and
test activities specific to the product and criteria for acceptance.
Emphasis shall be placed on controlling the supply chain to preclude
receipt of nonconformities.
4.7
Control of Documents and Configuration Management
As a supplier to Howmet Castings, your organization is responsible
for the timely review, incorporation, and maintenance of all current
drawings, standards, specifications, planning and changes. Your
organization is also responsible for flow down of applicable Howmet
technical and quality documents and requirements to manufacturing
sources, when product and material conformity requirements are
affected.
The organization is required to control all documents and data and
ensure incorporation of current revisions, or incorporation of
purchase order stipulated document revisions, as applicable. Your
organization must prevent use of obsolete documents and ensure they
are suitably identified, if retained. This requirement is applicable
to all types of media such as hard copy or electronic media. The
purchasing Howmet facility procurement representative will forward
with the purchase order, copies of all purchase order stipulated
documents, with the following exceptions:
Copies of Howmet Castings SCM specifications (*), and Industry and
Military Standard specifications will not be provided with purchase
orders.
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 5 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
* SCM specifications may be obtained from Howmet’s Internet website
at http://www.alcoa.com/howmet/en/info_page/scm_documents.asp. If
your organization is unable to obtain these documents from the
website, contact the Howmet procurement representative, listed on
the purchase order, to obtain a copy of the current revision of
the applicable specification(s).
The organization is responsible for compliance to the current
revision level of the purchase order stipulated SCM specification(s).
The latest revision of the purchase order stipulated SCM
specification(s) must be incorporated within 30 days from the
“Issued” date of the specification(s).
4.7.1
Contractually provided technical data, electronic or
otherwise, may be subject to ITAR (International Traffic in
Arms Regulations) or EAR (Export Administration Regulations)
export restrictions, including export license requirements for
any foreign national employee(s), temporary hire, or
consultant. As a supplier to Howmet Castings, your
organization is responsible for obtaining all necessary ITAR
or EAR export approvals and for maintaining compliance with
all export control requirements. If you are unsure if this
provision applies, contact your Howmet Castings Procurement
representative and Export Liaison representative.
4.7.2
All Howmet customer documents and/or technical data, electronic
or otherwise, furnished by Howmet Castings as a provision of
the purchase order shall be returned to the appropriate Howmet
Castings facility upon completion or termination of the
purchase order or at the purchaser’s discretion.
4.7.3
The organization must incorporate the appropriate revision
level of Howmet technical specification(s), stipulated in the
Howmet purchase order, within 30 days from the “Issued” date of
the related “Table of Contents” in which the specification(s)
is listed. All product and material arriving at the Howmet
Castings purchasing facility, immediately following
incorporation of the specification and the organization/Howmet
Castings agreed upon effectivity date, must be configured to
the appropriate specification revision level.
The organization shall ensure all product or material is
properly configured to and in compliance with the revision
level of the applicable technical specification stipulated in
the Howmet purchase order, or the current revision level
stipulated in the related “Table of Contents,” which is listed
and available at:
http://www.alcoa.com/howmet/en/info_page/supplier_mgt.asp, as
applicable. The organization shall default to the appropriate
technical specification Table of Contents to determine the
current specification revision level, when the purchase order
technical specification(s) does not list a revision level.
Improperly configured product and material is subject to
immediate rejection and return, unless formally authorized by
the Howmet Castings purchasing facility in accordance with
paragraph 4.10, Control of Nonconforming Product.
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 6 of 12
4.8
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
Warehouse, Reprocessing and Source Traceability Control
Distributors of raw material(s), processed material(s), or product(s)
accepted by Howmet Castings shall ensure lot or batch number
designation integrity and provide traceability to the manufacturing
source at all times under all conditions. The method by which this is
accomplished shall be formally documented, and the system of records
utilized by the organization shall ensure reliable traceability of all
such product or material to the manufacturing source(s).
4.8.1
Process Changes, Product or Source Substitutions
Subsequent to the acceptance of samples/prototypes, as
applicable, and/or as contractually prescribed, the
organization shall not make any significant changes* to the
reprocessing cycle, substitute product or material(s), or
change sources without notifying the purchaser (refer to
Section 4.13, Organization Procurement Control).
* A process or process sequence that if changed could affect
design intent; may affect material structure, mechanical
and/or chemical properties and cannot normally be evaluated
without destructive testing.
4.8.2
Material Control
The,
distributor and/or manufacturer, as applicable, shall:
a)
notify Howmet Corporate Procurement, Quality Assurance
(1600 South Warner Street, Whitehall, MI 49461-1898) and
the Howmet plant Procurement representative of any change
in process materials critical to the chemical and
physical characteristics of the applicable product;
b)
notify Howmet Procurement Quality Assurance and the Howmet
plant Procurement representative prior to making changes
in a process that may affect the chemical or physical
characteristics of the product; changes in product
verification sampling and test methods also shall be
advised;
c) notify Howmet Technical Services (1500 S. Warner St.,
Whitehall, MI 49461-1895) and the Howmet plant Procurement
representative of any known technical problem with the
product, including a problem detected after product has
been shipped to Howmet
(reference paragraph 4.10.l,
Customer Notification of Escapes).
4.8.3
4.9
Reprocessing operations on Howmet Castings products or
materials are not to be subcontracted, without prior written
approval from the purchasing Howmet Castings facility.
Control of Inspection, Measurement and Test Equipment
The organization shall control, calibrate and maintain metering
devices, weigh scales, instrumentation and test equipment, as
applicable, to the extent necessary to ensure product/material quality,
volume and weight. All calibrations shall be traceable to NIST
(National Institute of Standards and Technology) or other
internationally recognized standards bodies. When this type of
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 7 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
traceability is not possible, then a Standardized Laboratory Method or
Consensus Standard may be used, providing the purchasing Howmet
Castings facility is in concurrence.
4.10 Control of Nonconforming Product and Material
The organization shall establish and maintain documented procedures
to ensure that product that does not conform to specified
requirements is prevented from unintended use, installation or
shipment. This includes any customer-returned nonconforming product
or material. This control shall provide for identification,
documentation, evaluation and segregation (when practical).
The organization shall not ship any nonconforming product or material
without first submitting a Suppliers Discrepancy Action Request
(SDAR) concession for review and approval by the Howmet purchasing
facility. The use of an alternative method, to the methods described
herein, must be formally approved by the procuring Howmet Castings
facility Quality Assurance organization.
a) All organizations doing business with Howmet Castings facilities,
other than Howmet Prime Operations, Whitehall, MI., shall utilize
procedure SCM 505, Supplier Discrepant Material, for an SDAR
concession submittal.
b) All organizations doing business with Howmet Prime Operations
shall utilize procedure SCM 508, Howmet Prime Operations Supplier
Discrepancy Action Request).
A copy of the purchaser-approved SDAR concession form must accompany
each affected shipment; the SDAR number and quantity affected must be
referenced on the shipping invoice. A copy of SCM 505 or SCM 508, as
applicable, is available from the Howmet Internet website at:
http://www.alcoa.com/howmet/en/info_page/scm_documents.asp.
4.10.1 Customer Notification of Escapes
The organization shall promptly notify the appropriate Howmet
facility(s) if it is suspected that deviant / noncompliant
product has been unintentionally* or intentionally** shipped to
a Howmet facility, or other designated location as specified
by the Howmet purchase order.
*
Unintentional is defined as being attributable to a
weakness in the operating or quality management system.
** Intentional is defined as one or more employees having
knowledge of a product, process or system that was not
meeting customer requirements and no formal corrective
action was taken despite knowing non-compliant product was
being generated.
Disclosure Investigation and Reporting Process
a) Investigate to understand the nonconformance(s)
b) Determine magnitude and impact of problem
c) Explore potential for related issue on similar product(s)
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 8 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
d) Determine the immediate actions required, establish a
containment plan and respond quickly and concisely
e) Immediately notify the Quality Assurance Manager of the
affected Howmet Castings facility(s), providing the utmost
information
f) Investigate to determine root cause
g) Determine magnitude of corrective action required
(product⇒process⇒system)
h) Verify corrective action(s) taken has eliminated the root
cause
i) Provide Disclosure Report, detailing items a - h
Note: Nonconforming product submitted to the procuring Howmet
Castings facility and formally approved for shipment
through the established SDAR system is excluded from
this requirement.
4.10.2 Records of the nature of nonconformities and any subsequent
actions taken, including SDAR’s, shall be maintained in
accordance with paragraph 4.11, Control of Quality Records.
4.11 Control of Quality Records
4.11.1 Quality records shall be maintained to demonstrate conformance
to specified requirements and effective operation of the
quality system. Pertinent subcontractor’s quality records
shall be an element of this data. Documented procedures shall
exist for identification, collection, indexing, access,
filing, storage maintenance and disposition (disposal) of
quality records. Records may be in the form of any type of
media, such as hard copy or electronic media.
Record retention periods shall be established and documented.
The organization shall maintain all quality records in
accordance with this requirement, unless the purchase order
contractually stipulates quality records be returned to the
purchasing Howmet Castings facility at time of each product
shipment.
4.11.2 All quality records must be legible, completed in ink and must
be stored and retained in such a way that they are readily
retrievable within 24 hours. They shall be stored in
facilities that provide a suitable environment to prevent
damage or deterioration and to prevent loss (protected from
water, rodent damage, etc.). Howmet Castings, Howmet’s
customers and regulatory agencies reserve the right to request
quality records for evaluation, within the scope of the
contracted work, not withstanding ITAR and Export License
requirements.
4.11.3 Part, material, product, service and related tooling records,
purchase orders and amendments are to be maintained for the
length of time that the contract is active plus one calendar
year. Quality performance records (e.g., control charts,
inspection and test results, nonconformance actions, etc.)
shall be retained for one calendar year after the year in
which they were created unless otherwise specified in the
contract.
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 9 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
Records of internal quality system audits shall be retained
for three calendar years unless otherwise stated in the
contract.
Government record retention requirements shall take precedence
over this requirement, as applicable. Howmet Castings customer
record retention requirements when so stipulated in the Howmet
purchase order shall take precedence over this requirement.
4.12 Handling, Storage, Packaging, Preservation and Delivery
The organization shall establish and maintain documented procedures
for handling, storage, packaging, preservation and delivery of
product. These procedures shall cover specific requirements for the
cleaning and maintenance of storage terminals; tankers; returnable
and reusable drums, containers, bins, etc.; material and product
transfer systems to include pumping equipment and hoses.
The procedures shall also cover the use of designated storage areas,
stock rooms, tanks and bins, contamination prevention and detection,
special handling and storage of temperature, light and date sensitive
products, identification marking and labeling including safety
warnings, lot traceability identification and control, shelf life
control and stock rotation, and hazardous material.
4.12.1 Product Labeling and Identification
All drums, bulk containers or palletized materials shall be
properly identified to include as applicable: The Product
nomenclature; Name of manufacturer; Commercial and/or Howmet
specification product designation identification;
Lot or Batch designation numbers; Safety and/or hazardous
material warning labels and Material Safety Data Sheets; Gross
and tare or net weight and handling instructions; Shelf life
expiration date; and any special storage / preservation, stock
rotation or stacking limitation instructions or warnings.
Individual product or material packaging or bagging shall be
properly identified to include as applicable: The Name of
manufacturer; product nomenclature; Commercial and/or Howmet
specification product designation identification; Lot or Batch
designation number; Gross and tare or net weight, and shelf
life expiration date. This information, including the shelf
life expiration date, shall be clearly visible to the end
user.
Limited shelf-life products being shipped to Howmet Logistics
Services, LaPorte, IN and Howmet Normandy Casting, Dives sur
Mer, France shall not exceed twenty percent (20%) of the
manufacturer's shelf life expiration date. Limited shelf-life
products being shipped to all other Howmet Castings facilities
shall not exceed twenty-five percent (25%) of the
manufacturer's shelf life expiration date. All deviations to
this requirement must be formally authorized by the purchasing
facility quality assurance department in accordance with
Section 4.10 of this specification.
4.12.2 Handling
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 10 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
The organization shall package, drum, crate, palletize and
containerize product and material in a manner consistent with
recognized safe practices. All product and material shipped to
Howmet Castings must be capable of being handled using
conventional material handling apparatus. Product and material
shall not be packaged in drums, pallets, crates or containers
necessitating special or unconventional material handling
apparatus unless the organization has received express
permission from the procuring Howmet Castings facility and the
Howmet Castings Environmental Health & Safety organization. If
there is any question regarding product and material packaging
and/or handling, contact your Howmet Castings Procurement
representative and Environmental Health & Safety
representative.
4.12.3 Storage
The organization shall provide adequate storage areas to
prevent damage, deterioration or contamination of material(s)
or product(s), pending use or delivery. The condition of
stocked products and materials shall be periodically assessed
at appropriate intervals to detect deterioration.
4.12.4 Packaging and Preservation
The organization shall control packaging, packing,
preservation, and reprocessing of products or materials to the
extent necessary to ensure conformance to specified
requirements and shall identify, preserve, and segregate all
product from the time of receipt until the organization’s
responsibility ceases.
Ø
4.12.4.1
Wood Packaging, Crating and Pallets
When stipulated in a Howmet Castings purchase order,
all wood product used in packaging, crating and
pallets must be in compliance with the International
Standard for Phytosanitary Measures (ISPM15) guide
for regulatory wood and wood packaging in
international trade. To attest to compliance to the
standard, wood crates and pallets must be clearly
marked on two faces showing the official IPPC logo,
a two-letter country code (xx), a unique number
(000) assigned by the National Plant Protection
Organization (NPPO), HT for heat treatment or MB for
methyl bromide and BD to signify debarked. All
other wood product must undergo heat treatment to a
minimum core temperature of 56°C for a minimum of 30
minutes, or be fumigated using methyl bromide to the
dosage and temperature prescribed in ISPM15.
4.12.5 Certification of Products and Materials
When required by the purchase order and/or Howmet Technical
specification, a Certificate of Compliance or Certificate of
Analysis, as applicable, shall accompany each shipment. The
certificate shall provide all information as outlined in the
Howmet Corporate Supplier Control Manual procedure SCM 104,
Supplier Certification Requirements.
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 11 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
*
A copy of SCM 104 may be obtained from Howmet’s Internet
website at:
http://www.alcoa.com/howmet/en/info_page/scm_documents.asp.
Note: Received product and material is subject to immediate
rejection and return, if information, required of SCM
104, is omitted on the required certificate.
4.12.6 Delivery
The organization shall arrange for the protection of the
quality of all product(s) and material(s). This protection
shall be adequate to ensure material/product quality to
delivery destination.
The organization shall ensure that the accompanying shipping
documents are enclosed in a weather-protected envelope marked
“Shipping Documents” or facsimile. The shipping documents
shall be secured to the product to prevent loss and be visibly
situated for ease in locating.
The organization shall ensure adherence to all U.S. Department
of Transportation regulations or applicable host country
transportation regulations during transit, delivery, and when
discharging bulk products and materials at a Howmet Castings
facility.
4.13 Organization Procurement Control
4.13.1 The organization shall establish and maintain documented
procurement procedures and adhere to such procedures to ensure
that purchased product, material or services conforms to
specified purchase requirements. Objective evidence of
conformance (receiving inspection records, test reports,
supplier certifications, etc.) to the purchase requirements
shall be maintained. The organization shall define the type and
extent of control exercised over its sub-tier sources. Control
of the sub-tier source shall be dependent upon the type of
product, material or service and the impact to final product or
material quality. The organization shall maintain records of
acceptable sub-tier sources and use only authorized sources.
This shall include Howmet Castings purchase order stipulated
sub-tier sources.
4.13.2 Purchasing documents shall clearly describe the product, material
or service ordered, including applicable technical and quality
system specifications/revision levels, test requirements and any
other pertinent data or certification provisions. Howmet Castings
purchase requirements shall be included in sub-tier purchase
orders, including specification(s)/ revision level(s), when
applicable. The organization shall ensure the review and approval
of purchase orders for adequacy of the requirements prior to
release. Objective evidence of these reviews shall be maintained.
4.13.3 When a sub-tier source(s) is contractually stipulated in a
Howmet purchase order, the Distributor / first tier
organization shall ensure only the specified sub-tier source(s)
is utilized. The Howmet Castings purchase order stipulation of
sub-tier source(s) only assures potential capability of the
DOCUMENT UNCONTROLLED WHEN PRINTED
SCM 502
Revision 20
Page 12 of 12
SUPPLIER QUALITY MANAGEMENT SPECIFICATION MANUAL
source(s), it does not guarantee continued satisfactory
performance and does not release the organization of
responsibility for quality of purchased materials and services.
5.
Statistical Techniques
Unless otherwise specified in a Howmet Castings purchase order, inspection
sampling shall be carried out utilizing the most current revision of “Zero
Acceptance Number Sampling Plans” by Nicholas L. Squeglia, Table No. 1-a,
Index Value 1.0.
6.
Corrective and Preventive Action
The organization shall establish and maintain documented procedures for
implementing corrective and preventive action for the effective handling
of customer complaints and reports of product or material nonconformity’s.
The following corrective or preventive action must be taken to ensure
elimination of the causes of potential nonconformities, actual
nonconformities and prevention of repetitive nonconformities. The results
of these investigations shall be documented.
7.
6.1
Investigate and understand the cause of nonconformities relating to
product, process and quality system. Determine the immediate interim
actions necessary to control the problem until the root cause is
eliminated.
6.2
Utilize appropriate sources of information such as processes, work
operations which affect product quality; SDAR’s; internal, customer
and independent audit results; quality records; service reports; and
customer complaints to detect, analyze and eliminate nonconformances.
6.3
Provide the necessary follow-up to ensure the corrective actions
taken have eliminated the cause(s) to the extent necessary to prevent
a recurrence.
Notification of Changes
The organization shall notify the Howmet Castings purchasing facility
procurement representative of any changes affecting the operational
proficiency of a facility(s); alterations in management or organizational
restructuring; alterations in the business name, location or ownership;
processing capabilities, and any other pertinent changes that could hinder
the reciprocal capacity to conduct customary business activities. A listing
of the Howmet facility procurement representatives may be obtained at
http://www.alcoa.com/howmet/en/about/procurement/procurement_contacts.asp.
∅ - Denotes change from previous issue
DOCUMENT UNCONTROLLED WHEN PRINTED