The Hong Kong Institute of Education Response to the Report of the Second Round Teaching and Learning Quality Process Reviews The Institute welcomed the opportunities to review its quality assurance and improvement policies and processes in the Second Round Teaching and Learning Quality Process Reviews (TLQPRs) and found the review a very beneficial experience. Taught Programmes We were very pleased to receive the final report and especially to note that the Panel was favourably impressed with the progress made by the Institute since its establishment. We are encouraged by the positive comments on our Education Quality Work (EQW), including the recognition z that such work is well embedded, effective and consistent with the Institute’s mission; z that an atmosphere of collegiality is prevalent on campus; z that there is a strong desire for continuous improvement; z that students are articulate, confident, positive and reflective; z that the Institute has an appropriate set of internal processes and structures for programme validation; z that there is a general shift from highly centralised control to more devolved structures; and z that there is a well-placed emphasis on field experience and supervision in students’ professional development. We will continue to support and refine these practices and strengthen the self-renewal ethos across all domains and levels. We are grateful to the Panel for their comments on the further developments we have identified in our Self-Evaluation Document. Our ongoing follow-up to TLQPR is closely aligned with the Panel’s suggestions, while continuous efforts will be made to sustain our culture of collaborative, continuous professional development. Below, we would like to make an initial response to the Panel’s major comments and recommendations: Collection, analysis and utilisation of data (1.1.2(a), 3.2.1 & 4.4)* A range of data is increasingly used to enhance programme quality. For example, student assessment profiles and related analyses are sent to departments annually to improve assessment practices; graduate and employer feedback from longitudinal surveys and focus groups is conveyed to the Teaching and Learning Quality Assurance Committee, programme co-ordinators and students for the monitoring and ongoing development of the curriculum; and student evaluation of teaching is centrally conducted to inform decisions about programme and teaching effectiveness. The central management information system being developed will facilitate the sharing and analysis of such data. Additional ways of gathering * The numbers in brackets after each sub-heading refer to paragraphs in the TLQPR Report. 1 data on learning outcomes are currently being investigated and several will be implemented in the near future. The learning outcomes data generated from such approaches will inform us of the development of students’ professionalism and understanding of the complexities of teaching and learning and also inform curriculum design. Committee and academic governance structures, resource allocation and support unit contributions (1.1.2(b), 3.2.2, 4.1 & 4.5) A review by an external panel of the Institute’s academic governance, committee structure and programmes is underway. The scope of the review covers the following: z the academic committee structures at Institute and School levels; z the programme management structure; z the grouping of academic departments and centres; z the roles and responsibilities of offices and centres providing academic support; and z the overall structure and balance of the curriculum of the Institute’s BEd programmes. The review will identify means of further devolving decision-making to Schools and departments, seek ways to improve the balance of the curriculum and ensure greater integration, strengthen the monitoring of the student learning experience, and help put in place mechanisms for the evaluation and development of support units in line with Institute priorities. The Institute will continue to modify its resource allocation system to allow support for and recognition of good performance. Programme coherence (1.1.2(c) & 3.2.3) An important objective of our Academic Validation and Monitoring Committee is to ensure the coherence of our programmes. The committee conducts ongoing reviews of modules across programmes for this purpose. One such ongoing review, for example, is aimed at consolidating modules from different programmes into a common professional studies core. In moving towards self-accreditation, the Institute is giving top priority to developing the best possible internal quality assurance processes for programmes and teaching. The internal academic governance review will contribute to this development. Institutional mission and teaching quality (1.1.2(d) & 3.2.4) As a single-purpose teacher education institution, the Institute sees high quality teaching and learning as crucial to the achievement of its mission. As the key provider of teacher education in Hong Kong, we are fully committed to supporting schools by educating quality teachers and providing access to the professional and academic expertise of our staff. Meeting the needs of local schools is the primary goal of our programmes. Our activities in teaching, research and community service will be guided by this core value. The commitment to teaching quality is further evidenced by the strong emphasis placed on this by the staff appraisal scheme that is being developed. Assessment of educational outcomes (3.2.1, 3.2.5 & 4.3) The Panel has taken special note of our use of formative approaches in assessing student learning. Indeed we have augmented such use to increase students’ opportunity to receive feedback on their learning. However, we do not see this as being a threat to our assessment reliability. Moderation procedures exist for all forms of final assessment. Continuous efforts 2 will be made to ensure that these procedures are working and that high standards are maintained. Moreover, we will actively consider the Panel’s suggestion that a Centre for the Assessment of Educational Outcomes be set up at the HKIEd. Two of our centres are working together on a proposal to pursue the kind of research and development described by the Panel. This response has reported a range of actions that are being taken in relation to the Panel’s recommendations. In conclusion, we would like to highlight the following bases for the ongoing development of the Institute’s EQW beyond these specific actions: z the fourteen points of continuous development in EQW identified in our SelfEvaluation Document; z the internal review referred to previously, which is focusing on the Institute’s academic governance, committee structure and programmes; and z the forthcoming Institutional Review, which will require further reflection on many of the issues considered in the TLQPR exercise, including the Institute’s governance, academic structure, and internal quality assurance processes. Division of Continuing Professional Education (CPE) The Division was very pleased to receive the final report and note the observations of the Panel regarding our favourable standing in the eyes of the education community. We are particularly gratified to know that the Panel finds our QA system to be closely aligned with that of the Institute as a whole, and are very encouraged by the positive comments on our EQW implementation including the following: • our desire to recruit staff of similar quality to those recruited by the Institute; • maintenance of a very close relationship with students; • provision of enhancement or remedial classes for less able students; • regular monitoring of student progress; • our focused and managed growth strategy allowing for strategic planning and efficient allocation of resources; and • our success in securing one of the largest shares of commissioned education projects in Hong Kong due to the quality of programmes offered. We are grateful to the Panel for its recommendations for further development and will endeavour to respond to them proactively. The role of the Division (1.2 (a) & 5.3.1) Through ongoing discussion in the CPE Management Committee, which is chaired by a Vice President of the Institute, we are developing a strategy to ensure that our growth path is in tandem with that of the Institute as a whole. Meanwhile we will continue to focus on developing in-service teacher education programmes and supporting government-initiated continuing education projects. We will capitalise on our close links with schools and the local community in order to achieve these goals. A new marketing committee will also be formed to explore new growth options. 3 Evaluation of EQW blueprints (1.2 (b) & 5.3.2) The Division will introduce periodic review of EQW templates established for its major courses and adjust them as necessary to ensure that they respond to the dynamics of course provision over time. This will be undertaken by the Quality Assurance Committees and added to the terms of reference of the Advisory Committees established for each major course, as advisory responsibilities to the Management Committee. Integration into the mainstream (5.3.3) We are actively reviewing our timetables and looking at transport links to provide our students with better access to main campus facilities and activities, and to help them develop a closer sense of identity with the Institute. Rewarding teachers (5.3.6) The CPE Management Committee will keep under regular review the Division’s career structure and when resources allow will seek to increase the number of senior positions. As a self-funded operation we are aware of the need for other and possibly more innovative means of recognising the contributions of teachers and we will pursue these actively. 4