Healthcare rules are becoming more complex, customers are demanding more, and staff is being held at a higher level of accountability than at any other time. Today’s revenue cycle staff must have a broad understanding of the entire revenue cycle and how it influences the financial outcomes of the healthcare organization. By becoming certified in the CRCR program, staff have the credentials to prove they have achieved a high level of revenue cycle knowledge and excellence.
IMPACT
Developed by HFMA-the respected leader in Healthcare
Finance, this popular program is recognized as the industry standard for complete revenue cycle education that makes a difference in revenue cycle efficiency and productivity.
• Measuring revenue cycle staff proficiency
• Recognizing staff knowledge and expertise
• Decreasing turnover and liability
• Increasing inter-departmental cooperation
• Increasing performance against selected metrics
The CRCR program allows organizations to measure understanding of the revenue cycle and assists with:
• Improving financial performance by raising revenue cycle staff knowledge

FEATURES:
• CRCR is the comprehensive online program that educates revenue cycle staff to understand the entire revenue cycle process and understand how their role can impact the entire process
• The CRCR Program is designed to emphasize the billing process as a “cycle” that requires all parties to work together to keep the claims and cash-flow in motion.
• The program consists of 3 self-guided modules that focus on eight interrelated professional practice areas:
Compliance, Patient Access, Claims Processing, Account
Resolution, Cash, Financial Management, Healthcare
Reform and Continuum of Care/Physician Offices.
• Included is a Key Concepts Guide that learners can use to take notes and reinforce learning.
• The final CRCR exam consists of 150 questions to be answered within 3 hours.
RECOMMENDED FOR:
• Hospital revenue cycle staff and associate departments.
This includes, but is not limited to:
• Patient Access
• Financial Representatives
• Patient Accounts
• Health Information Management
• Case Management
• Finance
• Compliance Managed Care Operations
• Decision Support
Developed by:
SUBJECT MATTER EXPERTS
Sandra Wolfskill, FHFMA, joined HFMA in 2013 as Director of Healthcare Finance Policy, Revenue Cycle, MAP. She was previously President of Wolfskill &
Associates, Inc., a firm dedicated to quality health care receivable consulting.
Prior to founding the firm in 1996, Sandy spent 15 years in healthcare financial management and consulting, including positions as Director of Patient Financial
Services and CFO of a small community hospital.
CONTINUING EDUCATION CREDIT
12 Hours
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