Big Data Delivers Big Results
Chris Buono
Vice President of Information Technology,
UPS Asia Pacific Region
May 11, 2016
商場如戰場
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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6,689,502,913,449,135,000,000,000,0
00,000,000,000,000,000,000,000,000,
000,000,000,000,000,000,000,000,000
,000,000,000,000,000,000,000,000,00
0,000,000,000,000,000,000,000,000,0
00,000,000,000,000,000,000,000,000,
000,000,000,000,000,000,000,000,000
,000,000,000,000,000
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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6,689,502,913,449,135,000,000,000,
000,000,000,000,000,000,000,000,0
00,000,000,000,000,000,000,000,00
0,000,000,000,000,000,000,000,000,
000,000,000,000,000,000,000,000,0
00,000,000,000,000,000,000,000,00
0,000,000,000,000,000,000,000,000,
000,000,000,000,000,000,000,000
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Big savings come from attention to detail.
1 km is worth over
$30M*
1 minute of idle
time is worth
$515K**
1 minute is worth
$14.6M*
Note: Figures are per driver per day across the US for a year
* Small Package P/U and Delivery drivers
** Small Package P/U and Delivery, Freight and Tractor / Trailer drivers
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Customer
Address
Service
Breakthrough Change
UPS Data
Infrastructure
Vehicle
Geography
(Map)
UPS
Proprietary
GPS
Regulatory
7
Operations process vision
uses UPS’ rich data infrastructure to:
•
Analyse situation and forecast future demand
•
Develop plans based on forecast
•
Execute the plans
•
Monitor, adjust, close the loop
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Big Data Drives
Big Brown!
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Delivery Forecasting
and Planning
Each package planned on the right
vehicle for the right day
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Real World Results: E(nergy) + I(nformation) = < E
135 million
kilometers driven
reduced
32 million liters
85,000 cubic tons of
of fuel reduced
emissions reduced
The Impact (so far)
Highest service
levels in
history
95% reduction
in preloader
training time
>99.9% seatbelt usage
8 Billion fewer manual
entries by drivers
First of their kind
product offerings
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Advancing Analytics
70%
16%
Descriptive
What happened?
30%
Predictive
What will happen?
Analysis
Diagnostic
Why did it happen?
Structured
3%
Prescriptive
What should we do?
Hybrid
Unstructured/
Content
Organizations hunger to move up the
analytics hierarchy
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Optimizes a driver’s route using:
– Advanced
mathematical
models
Driver’s
Route
– Data from planning systems
– Customized map data
Accounts for business rules,
customer needs, and service
commitments
On-Road Integrated
Optimization &
Navigation (ORION)
Allows “what if” analysis and
decision making
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Approximate age of the earth (in seconds):
145,065,600,000,000,000
Number of ways to deliver 120 stops:
6,689,502,913,449,135,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,
000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,
000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,000,
000,000,000
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Competing in the new entrepreneurial economy
Don’t just embrace
data…
Always remain…
Limitations lead
to…
Understand it
Constructively
dissatisfied
Innovation
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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A powerful team can transform a business…
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Expansion gives us the opportunity to
exercise imagination, ingenuity,
resourcefulness, initiative and leadership.
- Jim Casey, 1944
Proprietary and Confidential: This presentation may not be used or disclosed to any person other than employees of customer, unless expressly authorized by UPS.
© 2015 United Parcel Service of America, Inc. UPS, the UPS brandmark, the color brown and photos are trademarks of United Parcel Service of America, Inc. All rights reserved.
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Thank you