August 2016 ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 2 ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 3 A history of environmental innovation ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 4 Why sustainability matters to UPS Sustainability is integral to our business. Using our scope and scale, we: » Incubate cutting-edge vehicle technologies and alternative fuels » Pioneer sustainable solutions with customers, and » Leverage our integrated, optimized network to drive more efficient global trade. To be competitive, we must do more. Our relentless pursuit of efficiency is a differentiator for our stakeholders: » Governments expect more from companies through increased regulation » Customers desire greater supply chain transparency » Employees seek employers with shared values » Investors look at business performance and risk mitigation ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 5 Legacy of sustainability reporting » Leadership First report published in 2003 (2002 data) » Transparent Global Reporting Initiative (GRI) G4 Comprehensive » Comprehensive Global CO2e emissions, including all business segments and supply chain » Credible Third-party assurance of report and GHG inventory » Focused Report content aligned with stakeholder priorities ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 6 Environmental Responsibility ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 7 We measure every source of GHG emissions associated with UPS and address them all through our Greenhouse Gas Reduction Strategy. This worldwide, enterprise wide approach helps us reduce emissions from transportation operations and facilities, as well as those associated with customers and suppliers in our value chain. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 8 ORION: On-Road Integrated Optimization and Navigation » Analyzes stops for the day and identifies an optimized route » 2015: Deployed to 70 percent of U.S. routes » 2016: Deployed to all U.S. drivers » Annual savings at full deployment: 100 million miles 100,000 CO2 metric tonnes 10 million gallons of fuel ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 9 Alternative fuel and advanced technology fleet continues to grow ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 10 Rolling laboratory tests new technologies in real time ups.com/sustainability ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 11 Driving toward 1 billion miles Annual Performance 2015 Progress 2017 and Beyond Miles Driven 300 Million >350 Million Conventional Gas & Diesel Gallons Avoided 49 Million > 66 Million 10% ~12% Percentage of Total Ground Fuel ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 12 ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 13 Integrated network enables intermodal shifting to maximize efficiency » Network flexibility allows shifts to most fuel-efficient mode of transport; air, ground, and rail » Rail used extensively to reduce long-distance shipping carbon emissions Shifts from air to ground & ground to rail help us avoid 3 million metric tonnes of CO2e per year. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 14 UPS is moving more volume and emitting less carbon 2020 Goal Progress through 2015 20% 14.5% Reduce carbon intensity by Reduced carbon intensity by Carbon reduction has been realized across all business segments in the face of growing package volume. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 15 The UPS global forestry initiative » Addresses climate change with forest protection and planting » Focuses on preserving critical ecosystems to maximize impact » The UPS Foundation supports organizations around the world on tree-planting projects More than 5 million trees have been planted through 2015. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 16 ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 17 ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 18 UPS carbon neutral shipping » Available for UPS shipments to anywhere in the world » Nominal fee covers the offset cost plus carbon calculation » Flexible options Online option offers selection on a per-package basis Contractual basis provides set price based on shipping history » SGS verification & Natural Capital Partners (formerly The Carbon Neutral Company) certification UPS has purchased 228,000 metric tonnes of carbon offsets since 2010. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 19 Encouraging sustainable packaging » Eco Responsible Packaging Program certifies customer packaging materials and processes » Packaging design and testing for enhanced sustainability » UPS Reusable Express Envelopes enable two shipments using just one envelope » UPS Billing Center and UPS Paperless™ Invoice allow secure online processing while reducing paper use Right-sized boxes enable us to move more shipments without adding vehicles and planes. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 20 Shipping materials » Packaging that protects items from damage to reduce additional manufacturing and shipping » Environmentally responsible materials » Appropriately sized packaging to reduce waste Companies that meet criteria can use the Eco Responsible Packaging Program label to show customers they have met rigorous standards. ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 21 Collaborating with others NGOs Government Organizations » World Resources Institute » U.S. Environmental Protection Agency’s SmartWay program » The Interstate Clean Transportation Corridor » Federal Aviation Administration » Green Freight Europe and Green Freight Asia » Natural Resources Canada, Office of Energy Efficiency » World Business Council for Sustainable Development » Agence de l’Environnement et de la Maîtrise de l’Énergie » World Economic Forum » Business for Social Responsibility (BSR) Future of Fuels project » Sustainable Packaging Coalition Seeking perspectives that address climate change, resource conservation, and other environmental issues ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 22 Learn More ups.com/sustainability ups.com/sustainability ups.com/sustainability ©2016 United Parcel Service of America, Inc.; UPS; the UPS brandmark; and the color brown are registered trademarks of United Parcel Service of America, Inc. All rights reserved. 23