Western Australia STUDENT HANDBOOK Careers Australia Institute of Training Pty Ltd ABN 30 122 082 204 RTO 31470 CRICOS Provider 03026K (QLD) Careers Australia Education Institute Pty Ltd ABN 76 120 675 505 RTO 22479 CRICOS Provider 03224D (VIC) www.careersaustralia.edu.au Ph: 1300 887 696 Student Handbook Contents Campus location ............................................................................................................................ 3 Campus facilities ............................................................................................................................ 3 Course fees, funding and loans ....................................................................................................... 4 User Choice Program ...................................................................................................................... 4 Apprenticeships/ Traineeships .......................................................................................................................... 4 School- Based Apprenticeships and Traineeships (SATS) .................................................................................. 5 Length of apprenticeship/traineeship ............................................................................................................... 5 Nominal term .................................................................................................................................................... 6 Expected duration ............................................................................................................................................. 6 Training Plans .................................................................................................................................................... 6 Travel and accommodation allowance for apprentices .................................................................... 7 Trade Support Loans ......................................................................................................................................... 7 Priority Industry Training................................................................................................................ 7 Student Fees .................................................................................................................................. 7 Concessions on student fees........................................................................................................... 8 Student fee waivers ....................................................................................................................... 9 Eligibility ........................................................................................................................................ 9 Competency Based Training ........................................................................................................... 9 What is assessment? ......................................................................................................................................... 9 What is learning?............................................................................................................................................. 10 How do you know if you are competent? ....................................................................................................... 10 What do you do if you are not making satisfactory progress? ........................................................................ 10 Compulsory Schooling ...................................................................................................................10 Further Information ......................................................................................................................11 September 2015 Page 2 Student Handbook Campus location The Training facility is located at 154 Abernethy Road, Belmont. Campus facilities Careers Australia environments have been specially designed to enhance the learning experience of both local and international students by providing comfort and convenience. The campus’ have modern classrooms and fully equipped workshops that mirror the attributes of a real industry workshop. The workshops provide an opportunity for students to refine their practical skills in an environment similar to where they are likely to work as professionals. Features at campus’ include interactive classrooms, support teaching areas, computer labs, indoor and outdoor student break areas, coffee and tea facilities and a kitchenette. All students are provided with access to the Institute’s WiFi network to access learning tools and resources at any time during their study. Other resources are accessed on a needs basis, including relevant nursing medical equipment. A student reference library and student computers are available for student use. Student ID Transport Concession Card All part time and full time students are issued with a student ID card after enrolment into a Qualification with Careers Australia for identification purposes. For students to receive concession on public transport the following provisions are applied. Full time students who meet all of the following criteria are eligible for a student transport concession card*: Enrolled in one of our Centrelink approved courses Enrolled in a course that is a minimum of 12 weeks/3 months duration Attends training for a minimum 12 hours per week *Part time, apprentices/trainees and external or distance education students are ineligible for a Student Concession card. January 2016 Page 3 Student Handbook Course fees, funding and loans Studying a qualification is an investment in your future. As you are aware this choice comes at a cost. Knowing about the financial commitment you have agreed to is essential to making the most of your time and study. If you met the eligibility criteria upon enrolment, the Western Australian government will contribute to assist you to afford to study. Please note the Western Australian government may engage you to answer surveys from time to time to provide feedback. The Commonwealth Government VET FEE Help loan scheme provides the opportunity for students to apply for a loan to support the payment of their student fees. For information on VET Fee Help loans, please refer to the Careers Australia Domestic Student Information handbook. VET Fee Help is a Commonwealth loan scheme and students are expected to pay the amount of the loan back through the Australian Taxation System once they meet minimum income requirements. For more information on VET Fee Help, please see the Domestic Student Information Handbook. User Choice Program The User Choice program provides public funding for the delivery of accredited entry-level training to Apprentices and Trainees. The program works in conjunction with the Commonwealth Australian Apprenticeships System, under which Apprentices and Trainees enter into legally binding Training Contracts with their employers and receive structured training to achieve a nationally recognised qualification. The program provides a public funding contribution towards the cost of training and assessment for eligible Western Australia Apprentices and Trainees. Apprenticeships/ Traineeships Apprenticeships and traineeships combine training with working in a real job, for a real boss, with a real wage. Apprentices and trainees complete a nationally recognised qualification while learning valuable skills at work and under the guidance of a training organisation. Apprenticeships and traineeships combine work with structured training. Apprenticeships and traineeships can be full-time, part-time, or school-based - where some of the training is undertaken while the apprentice or trainee is in high school. Existing employees seeking to undertake a traineeship may not be funded under a registered training contract. An existing worker is defined as an individual that has been employed by the same employer for more than three (3) months full time or casual or more than twelve months part time. This does not include school students that have been employed and attending high school and enter into a training contract with the same employer after leaving school. Contact the Department of Training and Workforce Development for further information. Apprenticeships and traineeships require employers to enter into a training contract with the apprentice or trainee. Employers work with a training organisation and the apprentice or trainee to draw up a training plan. Training options must be negotiated and outlined in the training plan. Aspects of training that are open to negotiation (subject to training package requirements) include: selection, content and sequencing or competency units, timing, location and mode of delivery, and the trainer of facilitator. Full-time apprentices and trainees work and train full-time, usually from 36 to 38 hours a week. Part-time apprentices and trainees work and train 15-20 hours per week, averaged over a four week cycle. Traineeships vary in length from 12 months to three years, while apprenticeships are generally four years in length. The term of a part-time apprenticeship or traineeship is generally double that of the full-time term. January 2016 Page 4 Student Handbook However, as the training is competency-based, completion is dependant upon when the apprentice or trainees has successfully gained all knowledge, skills and competencies required. School- Based Apprenticeships and Traineeships (SATS) School- Based Apprenticeships and Traineeships are designed to support post school career goals by providing students with a clear pathway from school to employment after school. School based apprenticeships and traineeships are completed in the senior year of high school in conjunction with continued school study. Generally speaking, it will replace some of the normal high school curriculum and require the school student to attend work for the equivalent of one full work day a week as part of a structured program of training. The Apprentice/Trainee Responsibilities Attend work, do the job and follow the employer's instructions. Commit to study for the qualification or statement of attainment stated in the training contract. Participate in negotiating the training plan and undertake the training and assessment required under the training plan. Obey all workplace health and safety (including dress and equipment) and code of conduct workplace rules. Pay student contribution fees. Keep the training record and produce it when requested. Do not terminate the apprenticeship or traineeship before completion unless you and your employer mutually agree to cancel the training contract and notify your Australian Apprenticeships Centre (AAC) or the department accordingly and in writing. If it appears all required training and assessment will not be completed before the nominal completion date, talk to the employer and training organisation about applying to extend the training contract. Further responsibilities that relate specifically to school-based apprenticeships and traineeships: Ensure the school's agreement to the school-based arrangement has been obtained. Commit to undertaking 15-20 hours paid work per week over the term of the school based traineeship. Talk to the school about how the training and employment will impact on the school timetable. If the student is suspended or expelled from the school or the school withdraws their support to the school-based arrangement, the student must contact AAC or the department immediately to discuss how the apprenticeship or traineeship can be continued. If the student changes schools, the support of the new school must be gained before the school- based arrangement can continue. If the school-based apprenticeship or traineeship is in the electrotechnology industry, ensure the required criteria have been met. For further information go to http://www.dtwd.wa.gov.au/employeesandstudents/apprenticentre/Pages/default.aspx. Length of apprenticeship/traineeship It is possible to finish your training early. There are three things to consider for this to happen. nominal term competency-based training expected duration. January 2016 Page 5 Student Handbook Nominal term A nominal term (or length) is allocated to each apprenticeship or traineeship, giving the training contract an end date. This term may be reduced if: the apprentice or trainee has previous training contracts in the same calling, in Queensland or interstate, and applies for time credit or recognition of prior learning; or the parties to the contract agree to change the apprenticeship or traineeship from part-time or school-based to full-time arrangements. Careers Australia and your employer can agree to commence the completion process before the end of the expected duration if they agree that you have completed all training and assessment required under the training plan and can produce work to the industry standard. Expected duration Apprenticeships (not traineeships) have an expected duration. The expected duration is the period of time it is reasonably expected an apprentice would take to become fully competent and complete the apprenticeship. It may be shorter than the nominal term. All the required training for the apprenticeship is outlined in the training plan and should be scheduled to be completed by the end of the expected duration. Careers Australia and your employer can agree to commence the completion process before the end of the expected duration if they agree that you have completed all training and assessment required under the training plan. Training Plans The training plan is the guide to your learning and assessment. It provides with you information about where, what and when you will study and who will deliver the training and conduct the assessment. A copy of the training plan will be provided to you once it has been signed. It is important that you are part of developing and maintaining of your Training Plan. The Training Plan will be used as part of any review of training arrangements and will be negotiated between Careers Australia, yourself and your employer. It is also important that your employer can provide the range of work and the facilities and resources necessary for you to complete your apprenticeship or traineeship. During the induction process a Careers Australia representative will undertake an assessment to ensure that the facilities and resources are available for the duration. January 2016 Page 6 Student Handbook Travel and accommodation allowance for apprentices The Department of Training and Workforce Development assists apprentices and trainees with travel and accommodation related to the completion of their off-the-job training component. For information on eligibility and procedures visit the Department of Training and Workforce Development website at http://www.dtwd.wa.gov.au/dtwcorporateinfo/policiesandguidelines/Pages/default.aspx#toc16. Trade Support Loans In order to support Australian Apprentices and help them to meet everyday costs whilst they undertake their training, eligible apprentices will be able to apply for Trade Support Loans. These loans provide up to $20,000 worth of income contingent loans and are paid monthly in arrears. Apprentices will not have to repay the loans until they are earning an income above the minimum repayment threshold. In order to maintain the real value of the loans, the loan amount will be indexed according to the Consumer Price Index. Apprentices who successfully complete their apprenticeship will receive a 20% discount on their loan amount. More information is available at: http://www.australianapprenticeships.gov.au/programme/incentives If amendments to your training plan are required, for example, you want to change a unit of study, it will be necessary to develop a new training plan and have the training plan signed again. Priority Industry Training Future Skills WA provides guaranteed, subsidised training places for eligible students enrolled in courses that are deemed State priority qualifications. Priority qualifications can be found on the State’s priority industry qualifications list at http://www.futureskillswa.wa.gov.au/about/Pages/default.aspx. Student Fees All students are required to pay student fees to offset the cost of the training. However, you may be eligible for concession under certain circumstances. Student fees are currently charged at the rates outlined in the table below. All student contribution fees are charged at the commencement of the qualification in which the student has enrolled. All student fees are collected at the completion of the qualification. If agreed between the employer and the apprentice/trainee, student fees can be paid by the employer. Contact your Campus Administration to obtain a Third Party Authority to Invoice form. This must be completed and signed by the employer to enable Careers Australia to invoice the employer direct. January 2016 Page 7 Student Handbook Category of enrolment Fee rate per nominal hour Non-concession student Diploma of Advanced Diploma Apprenticeships, traineeships and Priority Industry Qualifications (up to Certificate IV) General industry training up to Certificate IV) Foundation skills and equity courses Concession student Diploma or Advanced Diploma Apprenticeships, traineeships and Priority Industry Qualifications (up to Certificate IV) General industry training up to Certificate IV) Foundation skills and equity courses $5.73 $3.21 Annual maximum fee per course * $7,780 $4.84 $0.21 $5.73 $1.61 $7,780 $2.4 2 $0.21 *For secondary school aged the maximum course fee in 2016 is $415. This maximum applies to the total course fees for one or more courses for both concessional and non-concessional students. Paying your student fees Enrolment in your qualification is not complete until you have paid your fees and charges specified by Careers Australia. At the commencement of your training, you will be invoiced for the student fees advised during the induction process. Further information on the fees is available at http://www.futureskillswa.wa.gov.au/fees/Pages/default.aspx. Various methods are available for you to pay your fees including: Credit card payment – VISA or Mastercard Direct debit using Ezidebit Direct deposit Simply follow the instructions on your invoice or contact your Campus Administration for more information. Concessions on student fees Concessions to the student fees are available under the following circumstances: Health Care card; or Repatriation Health Benefits Card; or Pensioner card; or is the dependant of a person who holds a health care card or pensioner concession card, and is named on the card? Concession rates are only available on student contribution fees for the term of the concession validity. January 2016 Page 8 Student Handbook Student fee waivers Careers Australia is able to offer waivers on student fees. However, students seeking a waiver of their fees must present evidence of severe financial hardship. Careers Australia uses an evidentiary based process to determine the student’s eligibility for a waiver of their fees. To apply for a fee waiver based on sever financial hardship, a student must complete the application form and present evidence to confirm their income and expenditure. This application will be assessed by the Campus Manager and students advised of the decision, including reasons for the decision, prior to an invoice for student fees being issued (where applicable). A copy of the process and application form for fee waivers can be obtained from the Campus Administration at the time of enrolment. Eligibility In order to be eligible for funding under User Choice or the Priority Industry Training programs, you must meet the following eligibility criteria: minimum 15 years of age not be a secondary school student (unless you are undertaking a school based apprenticeship or traineeship) primary place of residence is in Western Australia must be an Australian citizen, permanent resident of holder of a temporary visa subclass or be a spouse of dependent of someone that holds a 457 visa Evidence to support eligibility must be presented for verification at the time of enrolment. Competency Based Training Competency Based Training (CBT) is a flexible form of training that aims to produce a workforce with the knowledge and skills to the standard that is expected in the workplace. Competency focuses on the application of skills and knowledge rather than on the learning. It differs from a time based system which locked students into, for example, completing an apprenticeship over a four year term. In a competency based learning environment, you should be able to transfer knowledge and skills to various situations and new environments with ease. Competency is a broad concept that includes all aspects of work performance not only narrow task skills. What are competency standards? Competency standards are statements about the skills and knowledge that people need to perform their jobs to the required industry standards. They are nationally agreed benchmarks for effective performance. What is assessment? Competency based assessment is what has always been done – checking that the job can be done properly – not just once, but every time. It can then be confidently said that a person is competent. How will assessment take place? Depending on the mode of delivery and program of study, assessment may consist of: conducting assessment activities in real or simulated work environments by a qualified assessor conducting observations of your work on the job by your workplace supervisor and/or a qualified assessor a qualified assessor having discussions with your supervisor your workplace supervisor and/or a qualified assessor asking you questions regarding your job January 2016 Page 9 Student Handbook the collection of client feedback on the quality of the completed job The training record book divides the task (competencies) expected into levels of difficulty. Employers / supervisors check that you are completing the job to the required level, as they are in the best position to know the standard of work being completed. What is learning? Learning is something everyone does, every day. It involves acquiring new facts and interpreting and applying this information to show that you are competent or have mastered it. During training you will complete a series of tasks to learn information (knowledge) and acquire new skills. This could involve being trained on-the-job by your supervisor and completing a series of tasks, or completing tasks under the direction of a trainer/educator. During the learning process you will need to seek advice and information from many resources. The skills you acquire will need to be practiced many times under the watchful eye of your supervisors / trainer/educators to demonstrate your competence. You will only be assessed after you have learnt the required information and mastered the tasks. How do you know if you are competent? Your employer / trainer/educator will ensure that you have learnt the theory behind the task, and practiced the work to the satisfaction of your industry / company standards and workplace health and safety practices. There may also be a quality performance system in place, or someone available to check the work is done properly. If these procedures are used, your employer can be confident you are competent for this task and can sign-off the particular competency. What do you do if you are not making satisfactory progress? The tasks listed in the learning and assessment strategy give the opportunity to plan work to make sure you become fully qualified. If there is any area that is not up to standard, an employer has the chance to provide opportunities for you to further develop the necessary skills. This might mean having you work with another staff member or spending a little extra time showing how the job should be done. Practice makes perfect! Compulsory Schooling In Western Australia the compulsory schooling education period is defined as: i. ii. o o o from the beginning of the year in which the child reaches the age of 6 years and 6 months; and until: the end of the year in which the child reaches the age of 17 years and 6 months; the child satisfies the minimum requirements for graduation from secondary school established under the Curriculum Council Act 1997; or the child reaches the age of 18, whichever happens first. Where an apprentice commences an apprenticeship (other than under School Based Apprenticeship Arrangements) prior to the completion of his/her compulsory period of schooling, he/she must satisfy any requirements of the School Education Act 1999 and any relevant Department of Education Policies. Students who have not completed the compulsory schooling period, wanting to undertake an apprenticeship must ensure that evidence is provided from the school principal and ensure that all other requirements specified under the School Education Act 1999 have been satisfied. January 2016 Page 10 Student Handbook Further Information If the information you seek is not available here it may be found in the Domestic Student Handbook or on the Careers Australia website. Apprentice/traineeship specific contact numbers Australian Apprenticeship Centres Australian Apprenticeship Centres process incentives and register training contracts with DET and give advice. These organisations are usually the first point of contact for students and employer queries. Phone: 1800 639 629 / 133873 Web: http://www.australianapprenticeships.gov.au/ Fair Work Australia Fair Work Australia is a national workplace relations tribunal who can provide students and employers with information on awards and conditions. Phone: 1300 799 675 / 131394 Web: http://www.fwa.gov.au Apprenticeship Office Provides free advice, referrals and support to all Western Australians about apprenticeships, traineeships and training options. Phone: 13 19 54 Web: http://www.dtwd.wa.gov.au/employeesandstudents/apprenticeshipoffice/Pages/default.aspx Worksafe WA For health and safety concerns. Phone: 1300 307 877 Web: http://www.commerce.wa.gov.au/worksafe/ Western Australian Industrial Relations Commission Phone: 1800 624 263 Web: http://www.wairc.wa.gov.au/ January 2016 Page 11