Student Handbook
Trades & Technology Doorway
National Certificate in Security (Site Security), L3
Disclaimer
The information contained in this handbook replaces all information contained in any previous
handbook and is intended as a guide only.
UCOL is committed to innovation and continuous improvement, and reserves the right to change
any aspect(s) of the Programme, which may affect the currency of the information contained in
this handbook, e.g.:
•
•
•
•
Programme location
Lecture times
Teaching staff
Other matters
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 1 of 47
This student programme handbook contains information on the National
Certificate in Security (Site Security) that is delivered in partnership with the
Horowhenua Learning Centre.
The programme incorporates the National Certificate in Security, Level 2 and
the National Certificate in Security (Site Security) Level 3.
Delivery is at both Palmerston North and Whanganui.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 2 of 47
Important Note:
To access the UCOL student intranet, go to http://student.ucol.ac.nz. A screen shot of the web
page is displayed below.
Throughout this handbook you will see references to UCOL policies and procedures. These
policies and procedures set out the agreed ways in which UCOL operates and apply to all
students.
You can use the student intranet to find the most up to date policies, procedures, guidelines and
forms. They are located in Policies and Procedures under UCOL Info.
Searching by keyword is the fastest method. You can use single words or simple phrases to find
what you are after. Please ensure you download these documents each time you need to access
them as they are being updated continually.
The Academic Statute and Student Discipline Statute, two important documents that set out the
main rules and procedures under which UCOL runs, can be found under ‘Related Documents’ to
the left of the Policies and Procedures page.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
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Contents
Staff.................................................................................................................................. 6
Section A - Pathways Diagrams..................................................................................... 7
Section B - Programme Structures, Information and Regulations .............................. 8
National Certificate in Security (Site security) .......................................................... 9
Timetable ...................................................................................................................... 9
Qualifications/Graduation Requirements: ................................................................. 11
Textbooks..................................................................................................................... 11
Course Materials .......................................................................................................... 11
Programme Outline ..................................................................................................... 11
Work Experience …………………………………………………………………………… 13
Section C - General Information .................................................................................... 15
Entry & Exit Points ...................................................................................................... 15
Fees Statement (re graduation) .................................................................................. 15
Student Studios ........................................................................................................... 15
Staff Studios: ............................................................................................................... 16
Guide to Information Technology at UCOL................................................................ Error!
Bookmark not defined.
Section D - Assessment ................................................................................................. 20
Assessments in Te Reo Maori .................................................................................... 20
Extensions ................................................................................................................... 20
Penalties for Late Submissions .................................................................................. 20
Resits............................................................................................................................ 21
Reconsideration of Assessments............................................................................... 21
Conduct During Assessment ...................................................................................... 21
Special Assistance ...................................................................................................... 22
Inability to Meet Course Requirements ...................................................................... 22
Academic Appeals ....................................................................................................... 22
Section E - Withdrawal ................................................................................................... 23
Section F - Student Support and Library....................................................................... 24
Ground Rules ............................................................................................................... 24
Change of Personal Details......................................................................................... 29
Change of Circumstances ........................................................................................... 29
Section G – Student Responsibilities ............................................................................ 30
Section H - Academic Appeals, Concerns and Complaints ......................................... 30
Section I – Health & Safety ............................................................................................. 35
Health & Safety Responsibilities ................................................................................ 35
Occupational Overuse Syndrome (OOS) ................................................................... 35
Restricted Areas .......................................................................................................... 35
General Procedures ..................................................................................................... 36
Fire Emergency ............................................................................................................ 36
Accidents ..................................................................................................................... 37
First Aid ........................................................................................................................ 37
Section J – Smoking, Drugs and Alcohol...................................................................... 39
Section K – International Students ................................................................................ 40
Appendices ..................................................................................................................... 40
Request for Assessment Extension Form ................................................................... 41
Request for Reconsideration of Assessment .............................................................. 42
Attendance Guidance ................................................................................................. 43
Inability to Meet Programme Requirements ................................................................ 44
Study Contract............................................................................................................ 45
Workplace Documentation ……………………………………………………………….. 42
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National Certificate in Security (Site Security), L3
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Welcome
Welcome to the Faculty of Trades and Technology.
This programme leads to nationally recognised qualifications for candidates who are
employed or are seeking employment in the security industry and other related sectors
(refer to www.nzqa.govt.nz ).
The National Certificate in Security, Level 2 comprises underpinning knowledge and skills
common to security personnel and is a prerequisite for higher level qualifications for
personnel in specific areas of the security industry such as site security, event security,
retail security, mobile patrol, secure transport, noise control, court security, and community
security.
The aim of the National Certificate in Security (Site Security), Level 3 is to equip you with
the skills, knowledge and attributes to competently maintain security and safety at sites by
controlling access of persons, vehicles, materials, and substances, and by patrolling to
detect abnormal safety or security issues.
This programme also aims to enable you to develop the literacy and numeracy skills
relevant to the security industry, and/or for further study.
Our staff are here to help you to achieve success in all subject areas, but to give you this
help they will require your co-operation and effort.
This handbook has been designed to outline the course content, programme overview and
to assist you in the provision of study throughout the year.
From the team, enjoy your study throughout the year 2016!
Jen Trow
Associate Dean
Faculty of Trades and Technology
Shayne Hill
Quality Advisor
Horowhenua Learning Centre
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 5 of 47
Staff
Key Staff & Contacts
UCOL
Executive Dean
Associate Dean
Nicky van der Bergh,
DMinTh; MTS; BTh; BS.BusAdmin; Dip Hosp. Mgt;
Dip Couns; NC Cookery.
Jen Trow, NCALNE, NZCS, BEd, MEd(Admin)
Phone 06 952 7001 Extn: 70218
or 021 919 129
j.trow@ucol.ac.nz
HOROWHENUA LEARNING CENTRE
Quality Advisor
Tutors:
Palmerston North
Whanganui
Shayne Hill
shayne@hlc.ac.nz
Duncan Cameron,
Diploma in Police Studies
CRM Security Afghanistan (2010)
Workbased Assessor (units 4098 & 11281)
021 807 706
OR duncan@hlc.ac.nz
Arnie Tulloch,
Government Communications Security Bureau
National Certificate in Call Centre Operations Level 3.
Pre-Hospital Emergency Care (Ambulance Officer)
Workbased Assessor (unit 4098)
027 450 0227
OR arnie@hlc.ac.nz
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 6 of 47
Section A - Pathways Diagrams
National
Certificate in
Security
(Site Security)
NC0176
National
Certificate in
Security,
Level 2
NC0227
National
Certificate in
Security
(Site Security),
Level 3
NC0227
National Certificate
in Security
with strands in
Court Security,
Event Security,
Mobile Patrol,
Noise Control,
Retail Security,
Secure Transport,
and Community
Security,
Level 3 or
Level 4
NC1479
National Certificate in
Security with strands
in Senior Security
Officer, and Team
Leader,
Level 4
These certificates are
currently not offered
at UCOL
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National Certificate in Security (Site Security), L3
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Section B - Programme Structures, Information
and Regulations
Semesters
The National Certificate in Security (Site Security) is a fulltime programme. You can
commence the programme at the beginning of each intake only.
You will be provided with the timetable on your first day.
Full year Semester 1
Term 1:
Monday 15 February to Friday 15 April
Mid term break:
Monday 18 April to Friday 29 April
Term 2:
Monday 2 May to Friday 8 July
Mid Semester break: Monday 11 July to Friday 22 July
Full Year Semester 2
Term 3:
Monday 25 July to Friday 23 September
Mid term break:
Monday 26 September to Friday 7 October
Term 4:
Monday 10 October to Friday 2 December
Public Holidays
Easter Good Friday - Friday 25 March
Easter Monday - Monday 28 March
Easter Tuesday – Tuesday 29 March
Anzac Day - Monday 25 April
Queen’s Birthday - Monday 6 June
Labour Day - Monday 24 October
There are no classes on public holidays
Please note: Any lecturer supported learning hours (or tuition hours) that may be given
are not fixed, and may change as class progress or learning opportunities
present themselves.
TIMEFRAMES ARE SUJECT TO CHANGE.
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National Certificate in Security (Site Security), L3
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National Certificate in Security (Site security)
Incorporating the National Certificate in Security, Level 2 and the National Certificate in
Security (Site Security) Level 3.
Timetable
A timetable will be given to you on the first day of class.
Graduate Profile
As a graduate of both the Level 2 and Level 3 qualification you will have developed
relevant literacy and numeracy skills to help you gain employment in the security industry.
In particular, as a graduate of the National Certificate in Security, Level 2 you will have
demonstrated knowledge of:
• The security industry and professional standards expected of the industry and those
who work in it
• The law as it applies to the industry
• The application of communication skills
• Health and safety requirements, and personal risk management
• Dealing with emergencies as security personnel and be able to apply first aid skills
• Conflict management and be able to apply communication skills and knowledge of
distance, space and positioning to manage conflict
• Operational requirements, including control of entry and exit to premises, and
observation and threat identification
As a graduate of the National Certificate in Security (Site Security), Level 3 you will have a
broad range of skills and knowledge common to all security officers. In particular, you will
be able to:
• Demonstrate knowledge of protective security
• Respond to emergencies and critical situations
• Demonstrate knowledge of the threat presented by terrorism
• Demonstrate knowledge of security staff interaction with the legal system
• Demonstrate knowledge of and operate electronic equipment
• Manage violence and personal safety
• Demonstrate lawful use of force
• Manage security incidents, breaches and suspects
Education Pathway
Graduates of the National Certificate in Security, Level 2 may progress onto the National
Certificate in Security with strands in Court Security, Event Security, Mobile Patrol, Noise
Control, Retail Security, Secure Transport, Site Security, and Community Security.
Graduates of the National Certificate in Security (Site Security), Level 3 may choose to
specialise in one or more of the following strands in the National Certificate in Security
(from which this qualification comes):
• Court Security (represents competence in maintaining security and safety in law
court)
• Event Security (represents competence in maintaining security and safety at events
by controlling access of persons, vehicles, materials, and substances, and by
patrolling to detect abnormal safety or security issues)
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National Certificate in Security (Site Security), L3
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• Mobile Patrol (represents competence in conducting mobile security patrols,
providing security for a range of separate sites or locations on scheduled visits, and
responding to alarm activations or other warning)
• Noise Control (represents competence in monitoring, assessing, and responding to
breaches of noise regulations)
• Retail Security (represents competence in maintaining security and safety at retail
outlets, minimising retail theft and customer fraud, managing access, and protecting
stock and cash)
• Secure Transport (represents competence in transporting cash, bullion, or other high
value consignments in special purpose vehicles)
• Community Security (represents competence in providing security services to
designated communities, in close cooperation with other agencies)
Graduates may choose to specialise in other areas connected with the security
environment, for example,
• National Certificate in Casino Security (Supervisor), Level 4
• National Certificate in Electronic Security, Level 4
• National Certificate in Security (Level 4) with strands in Senior Security Officer, and
Team Leader
Also, graduates who wish to further specialise can enrol in higher level, specific
programmes in security services, for example,
• National Certificate in Security Management (Supervision) Level 5
• National Diploma in Security, Level 6
• National Diploma in Security Management, Level 6
Employment Pathway
Graduates of the National Certificate in Security, Level 2 will have the minimum
qualification to enter the security industry as staff security personnel.
Graduates of the National Certificate in Security (Site Security), Level 3 will be work ready
having obtained the (mandatory) Certificate of Approval, specific industry skill training
(including both basic skills and higher level screening methods and bomb threat
procedures), and significant work experience.
Career options include employment in a variety of security service industries, especially
those concerned with site security:
•
Major Security Firms
e.g. ADT Amourguard, Chubb, First Security,
Red Badge
•
Individual businesses
Centrepoint (Port Wellington), all City Banks,
Airports, casinos
•
Government Departments
e.g. Customs, Parliament, Corrections
(Prisons and Courts), Police
•
Graduates may also undertake specialist security work, for example, mobile
patrols, event and site security, noise control, personal protection, retail, secure
transport, biosecurity and electronic security.
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National Certificate in Security (Site Security), L3
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Qualifications/Graduation Requirements:
You will be awarded the National Certificate in Security, Level 2 and the National
Certificate in Security (Site Security), Level 3 on successful completion of all credits.
At UCOL, this is the completion of the courses in the table on page 12.
There are no compulsory academic requirements (CARs).
Textbooks
All required and recommended reading material will be provided by your tutor at the
beginning of the programme
Course Materials
Most materials needed to complete the units of learning will be provided with the following
exceptions:
Quantity
per
Student
Description
Preferred Supplier
Date Required
Estimated
Costing
Actual
Cost
Legislation
Legislation Folder (large)
Paper Plus Levin
$13.00
1
Crimes Act 1961
Paper Plus Levin
$47.00
1
Summary Offences Act 1981
Paper Plus Levin
$9.00
1
Trespass Act 1980
Paper Plus Levin
$4.00
1
Private Security Personnel
and Private Investigators Act
2010
Paper Plus Levin
$14.00
Amendments
Paper Plus Levin
$12.00
1
$99.00
Uniform
1
Trousers
Arrow Uniforms
1
Boots
Tactical Solutions
1
Notebook & Cover
CERT Systems
$47.00
$150.00
$20.00
$242.00
Certificate of Approval
1
Certificate of Approval
(including Temporary COA)
$187.00
Ministry of Justice
Total
$528.00
including GST.
APPROX COSTS
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 11 of 47
Programme Outline
National Certificate in Security (Site Security) incorporating the National Certificate in
Security, Level 2 and the National Certificate in Security (Site Security) Level 3
Title
Unit Standard
Version Number
Level
Pre/
co-requisites
National
credits
3271/V6
2
Open
1
26551/V1
2
Open
1
26552/V2
2
Open
1
497/V7
1
Open
3
21106/V2
2
Open
4
21108/V1
2
Open
2
27357/V1
2
Open
3
27358/V1
2
Open
2
27359/V1
2
Open
3
27360/V1
2
Open
4
27361/V1
3
27360
4
27362/V1
2
Open
3
27363/V1
2
Open
4
27364/V1
2
Open
4
9681/V5
3
Open
3
27365/1
2
Open
2
27367/1
2
Open
2
27368/1
2
Open
4
All unit standards are compulsory
Suppress fire with hand extinguishers
and fixed hose reels
Provide first aid for life threatening
conditions
Demonstrate knowledge of common
first aid conditions and how to respond
to them
Demonstrate knowledge of workplace
health and safety requirements
Demonstrate knowledge of law relevant
to security personnel
Demonstrate knowledge of personal
and professional requirements of
security personnel
Demonstrate and apply knowledge of
interpersonal communication skills in a
security context
Demonstrate knowledge of personal
risk management in a security context
Demonstrate knowledge of response to
emergencies as security personnel
Demonstrate knowledge of managing
conflict situations in a security context
Manage conflict situations in a security
context
Demonstrate and apply knowledge of
operational communication skills in a
security context
Demonstrate knowledge of observation
skills and threat identification in a
security context
Demonstrate knowledge of the security
industry in the pre-employment context
Contribute within a team or group
which has an objective
Demonstrate knowledge of customer
service in a security context
Demonstrate knowledge of operational
requirements of security personnel
Demonstrate and apply knowledge of
entry and exit control in a security
context
Unit Standard Totals (comprise the National Certificate in Security, Level 2)
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Page 12 of 47
Unit Standard
Version Number
Level
Pre/
co-requisites
National
credits
6519/V5
3
Open
7
*6521/V5
3
Open
15
6523/V5
3
Open
6
Demonstrate knowledge of the threat
presented by terrorism
20595/V1
3
Open
4
Demonstrate knowledge of security
staff interaction with the legal system
21109/V1
3
Open
5
Demonstrate knowledge of and operate
electronic equipment as a security
officer
21110/V1
3
Open
5
Manage violence and personal safety as
a security officer
21737/V1
3
Open
8
Demonstrate lawful use of force in a
security context
21738/V1
4
Open
10
Manage security incidents, breaches,
and suspects as a security officer
**21739/V1
4
Open
10
Title
Demonstrate knowledge of protective
security
Maintain site security
Respond to emergencies and critical
situations as a security officer
Unit Standard Totals (comprise the National Certificate in
Security (Site Security) Level 3)
Totals
* 6521
70
120
This unit standard is intended for assessment in a security industry employment
context. Assessment must be based on policies and procedures related to a
specific site or range of sites.
** 21739 This unit standard has been designed for learning and assessment on-job.
Competency in this unit standard may be assessed in an industry-approved
realistic simulation.
Work Experience
You are required to undertake a minimum of 325 hours work experience. Every
reasonable step is taken to ensure your safety while you are in the workplace. A Work
Experience Agreement that details expectations (see Appendix 6) is signed by UCOL (or
its delegate), the work experience employer and you.
It should be noted that a significant amount of work experience for this programme is likely
to be paid work experience, so employers will have a primary responsibility for your safety
because there will be an employer-employee relationship.
At the same time that the Work Experience Agreement is being negotiated, work
experience employers are provided with information around respective responsibilities for
accident compensation cover.
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National Certificate in Security (Site Security), L3
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Where formal assessment in the workplace is required, it will be undertaken by the
programme lecturer(s).
Feedback from employers to the programme lecturer(s) will be informal via one-on-one
communication.
You may also engage in educational visits that are related to the learning outcomes of the
programme. When educational visits occur, you are specifically briefed with regard to your
responsibility for your own health and safety and the health and safety of those around you
in the context of the learning activity. All off-campus learning activities are conducted in
accordance with UCOL policies and procedures.
The programme lecturer(s) will assist you with referrals to the appropriate community
agencies when required, for instance, for personal psychological and emotional issues that
may arise from experiences gained via work experience.
All health and safety issues, including those associated with work experience components
and keeping a reasonable level of fitness, will be discussed during orientation and
information will be detailed in the Student Handbook.
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National Certificate in Security (Site Security), L3
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Section C - General Information
Entry & Exit Points
It is expected that you will complete the full programme of study, commencing at the start
of the enrolment period and leaving at the end.
Those exiting the programme prematurely, who have successfully completed at least one
unit standard, will be issued with an Academic Record showing the results of all unit
standards in which they enrolled in the current academic year. In addition, a report of the
completed unit standards will be sent to NZQA to update the student’s Record of Learning.
Fees Statement (re graduation)
All fees are due to be paid in full by the first day teaching starts. The Academic Statute
– Section 6.5 states that no student shall remain enrolled for a paper or programme unless
all fees have been paid. If you have not paid all of your fees you will not be eligible to
receive credit/s or awards (in other words to graduate) and will owe your fees as a debt to
UCOL.
This also means if you have outstanding library fines, or other debts with UCOL, you place
your ability to graduate at risk.
Student Studios
The computer facilities provided by UCOL are available to every enrolled student.
Students who enrol in programmes that require the use of computers are provided
with a computer account at the time of enrolment and they will receive an account
notification containing their log-on name, password and email address at the
beginning of the course.
Students on programmes for which use of a computer is not a requirement can also
obtain an account by applying in person to the Student Resource Centre. Generally
the application will take a day to process. When it is processed you will receive a
letter containing your user name and password and your internal and external e-mail
address.
Your password is the key to your account. Never share your login and password
details with anyone else. Anyone who knows your password can log on and use your
e-mail, access your work or surf the net at your expense. You will also be held
responsible for any activities that take place under this account name. Always log off
before you leave a PC.
Internet access is available to all students. You are expected to use it for course
related purposes. Internet access is monitored, and certain types of web sites are
blocked. Inappropriate use of the internet is strictly forbidden and can result in
disciplinary action being taken.
Further information about computer use at UCOL can be found on the student intranet
Information Technology page.
POLICY: Computer Use Policy (currently under review)
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National Certificate in Security (Site Security), L3
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Printing and Photocopying
Printers are usually located in the computer labs and/or student studios. When you
log onto a computer you will automatically be connected to the nearest printer.
There is a charge for all printing and photocopying. When you print your job is sent
to a printer account program which checks that your account is in credit. You can
delete your print jobs from the queue before they print without charge. Once the job
has left the print queue it will be charged – turning off the printer will not stop this
and there is no mechanism for a refund.
Black and white
6 cents per side
8 cents per side
A4
A3
Colour
15 cents per side
20 cents per side
If your account is $0.00 or shows a negative balance the system stops you from
printing and sends you a message saying why. You can also check your balance on
the intranet. To put your account into credit you can make payments at either Hub
Central or the Student Resource Centre. You should also report any problems through
them.
Some papers include an initial credit as part of your fees. If you are unsure of this,
ask your lecturer.
Photocopier/printers are operated from your student ID card. The cost of the copiers
is deducted from your printer account. Again, you will only be able to copy whilst
your account is in credit.
UCOL Wireless Network
UCOL provides a wireless network (WiFi) for use by the public, students and staff on
campus.
Public access is limited to our public web sites.
Students and staff have two types of access:
•
•
Access to only UCOL web sites, including password protected ones, such as
Webmail, the Intranet etc. No extra software is required for this, just connect
to the WiFi network called ‘Connect to UCOL’ and open your web browser.
Internet access. Instructions are available at http://connect.ucol.ac.nz.
When using the UCOL WiFi network, the same conditions of use and restrictions apply
as when using a UCOL computer and the UCOL network.
Computer Use Policy
Staff Studios:
Lecturers can be contacted by telephone or email. See page 6.
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Recognition of Prior Learning (RPL)
(Cross Credit, Credit Transfer and the Assessment of Prior Learning)
Recognition of Prior Learning (RPL) acknowledges what you have learned from other
programmes and qualifications, life experiences, work experiences, training
programmes and workshops and measures this against the requirements of the
programme you are enrolled in.
You can be awarded credit towards a qualification where it can be satisfactorily
demonstrated that your prior learning reaches the required standard. It is important
to apply for RPL if you think that you have already learned the material to be covered
in the programme. The advantages are:
•
•
•
If you can get credit for parts of the programme, you will not have to take
them. This will give you more time to concentrate on other parts of the
programme or to take other papers.
You only have to take units that are new and challenging, rather than going
over old ground.
It recognises that you already have skills and knowledge when you start out on
the programme.
Types of RPL:
• Credit transfer: where you have successfully completed unit standards/papers
at a New Zealand accredited education provider with identical programme
content and learning outcomes. These unit standards/papers could be from
secondary school, university, college, UCOL or other polytechnics.
• Cross credit: where you can produce evidence of having been awarded credit
for what may be regarded as equivalent papers toward another qualification
from another New Zealand accredited education provider. For example, you
may have completed the first year of a degree at another provider and wish to
have this transferred to a UCOL degree. Cross credit is not normally applicable
to unit standards.
• Assessment of prior learning: where you believe you can meet the learning
outcomes of a unit standard/paper but have no formal academic record or
transcript to support the award of credit. In this case you will be required to
present evidence that you can meet the learning outcomes.
There
•
•
•
•
•
are different ways to prove your prior learning, including:
Endorsed academic transcript or NZQA Record of Learning
Portfolio
Challenge assessment (examination, practical, verbal or written)
Attestation (assembly of information and evidence)
Interview
How to apply:
• You should apply within two weeks of starting the unit standard/paper. Late
applications will not necessarily be considered.
• Then, get a detailed description of the unit standards/papers you want RPL for
from your lecturer or RPL Coordinator. You will have to produce evidence of
how you have already met the requirements for those learning outcomes.
Decide which combination of methods you will use to provide evidence of your
prior learning.
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•
•
•
•
Complete the RPL Application Form and formally submit your evidence to the
lecturer or RPL Coordinator.
Evaluation of the application will usually be completed within two weeks. The
lecturer or RPL Coordinator will then make a formal recommendation to the
Faculty Board of Educational Improvement, which renders the final decision.
You might receive full credit, partial credit, partial credit with a requirement of
further information/assessment, or no credit.
You will be formally notified in writing of the outcome. Once the process has
been completed, you will be invoiced for an administration fee of $45, in
addition to $50 per hour of assessment.
If you think you might be eligible or are interested in applying for RPL, you
should talk to your lecturer or RPL Coordinator.
Recognition of Prior Learning Policy
Recognition of Prior Learning Procedure
Academic Statute
Financial Information/Student Loans and Allowances
You should note that financial support from StudyLink is affected if you are not studying
full-time, and continued support may be dependent on successful completion of courses.
You should talk to StudyLink if you have any questions.
http://www.studylink.govt.nz/
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Section D - Assessment
This programme uses competency-based assessment and results will be specified in
accordance with the UCOL Academic Statute as follows:
P
CR
N/A
F
W
Pass/Complete
Credit gained through the recognition of prior learning
Not Achieved. Incomplete (ie, did not complete programme successfully)
Ungraded Fail (no assessment undertaken)
Withdrawn
Written advice regarding the methods of assessment, the due dates for any piece of
course work or assessment which will contribute to the final result, and the relative value of
each piece of work or assessment will be provided for enrolled students prior to the
assessment process.
Assessments in Te Reo Maori
UCOL endorses the right of its students to use Te Reo Maori in assessments.
Assessments may be conducted in Te Reo Māori, provided the conditions outlined in the
Assessment in Te Reo Procedure are able to be met (refer to Assessment and Moderation
Policy).
Students, fluent in Te Reo Māori, who wish to present all or part of their assessed work in
Te Reo Māori should notify their lecturer and the Programme Leader of this at the
beginning of their programme (refer to Assessment in Te Reo Māori Procedure).
POLICY and PROCEDURES:
Academic Statute
Assessment and Moderation Policy
Assessment Procedure
Extensions
Where given you are required to submit your written assessments by specified dates.
Unless an extension has been granted, if you do not meet the due date of an assessment
you will have the opportunity to sit the assessment again. However this will be treated as
a resit.
An application for an extension must be submitted in written form using the Request for
Extension Form or in electronic form (email) to the subject lecturer. An application made
in electronic form must include all the information required by the ‘Request for Assessment
Extension Form’.
Where an extension has been granted, and the extension deadline has been met, no
penalties will apply. The student’s assessment will be marked, and feedback provided, in
the same way as if the assessment was submitted on the original date and time.
Penalties for Late Submissions
In the event of you being unable to attend or hand in an assessment, a medical (or
comparable) certificate is required. If you do not attend, or hand in an assessment by the
scheduled assessment time and you do not offer such a certificate you will be deemed to
have voluntarily missed the assessment. Generally, this will mean that you will have only
one more opportunity to be assessed for competency in that particular assessment.
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The following conditions apply to all late submissions of assignment material that does not
have an approved extension:
•
•
•
•
•
All assessment work received after the due date and time, and not subject to a
lecturer-approved extension, will attract a penalty.
The penalty for late submission is relegation to a single opportunity to successfully
achieve in the assessment in question. Generally, this opportunity must be taken
at the same time as others who are scheduled to complete their one resit
entitlement, ie, after their unsuccessful attempt at the same assessment.
Any late submitted (first submission) assessment task will be returned unmarked
prior to the student resubmitting on the remaining single opportunity.
The single opportunity to successfully achieve will only be granted if it can be
determined there will be no advantage to the student submitting the late
assessment or disadvantage to students who have submitted the work on time.
If the student does not partake in the reassigned due date and time, and/or does
not complete the assessment successfully, there will usually be no further resit
opportunities and a ‘Not Achieved’ ‘Fail’ result will be entered for the assessment.
In exceptional circumstances an additional resit may be possible. The final decision will be
at the discretion of the subject lecturer in consultation with the programme leader. If an
additional resit is granted, this will most likely incur a resit fee.
Resits
Assessment in each programme is a continuous process as skills are developed and
knowledge gained. Sufficient time is allowed within the programme for you to develop the
required levels of skills and knowledge.
A resit must be completed within the two weeks of the original assessment being
undertaken and the necessary moderation processes being completed. The time for the
reassessment will be negotiated between you and the tutor.
If you have been unable to achieve competency within the normal time allowed, after
further practice and study, you may apply for a further assessment before the end of your
enrolment period. A fee may be charged for such an assessment.
PROCEDURE: Resit Provisions (see Academic Statute, Section 7.6);
Reconsideration of Assessments
You have the right to ask for a reconsideration of assessment or to appeal if you believe
an assessment has been incorrectly marked. Please note that, as a result of the
reconsideration of assessment, your result may be unchanged, raised or lowered (refer to
Academic Statute Academic Statute).
The reconsidered result will be recorded as the final result. You still have the right to
appeal this result in accordance with the Academic Statute.
You should approach your lecturer in the first instance to discuss this, but if you want to
take it further then you need to fill in the Reconsideration of an Assessment Form and
submit to the Tutor within of 5 working days of the return of the assessment.
Conduct During Assessment
You are expected to behave honestly during assessments. Plagiarism or cheating is not
permitted. This includes submitting any work for assessment that is not your own, and
whose author has not been acknowledged; copying another’s work; collaborating with
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Page 21 of 48
others in the preparation of material, except where this is an assessment requirement; and
resubmitting work without prior written approval of the Programme Leader.
Dishonesty during assessment is dealt with in Part VIII of the Academic Statute. This
section also details the disciplinary proceedings which apply for a student in breach of this
regulation.
POLICY and PROCEDURE
Academic Statute
Conduct of Examinations and Assessments Policy
Conduct of Examinations and Assessments Procedure
Special Assistance
If you believe you may qualify for special assistance or extra time for an assessment/test/
examination you should contact an Academic Counsellor.
POLICY and PROCEDURE
Special Assistance for Examinations/Tests Policy
Special Assistance for Examinations/Tests Procedure
Inability to Meet Course Requirements
A doctor’s certificate may be required if you are absent for more than three days. Your
Programme Leader will identify key progress points related to assignments and/or
assessment.
If you have serious health problems please inform your Programme Leader or lecturer.
It is important that you keep UCOL advised of any change in circumstances as this may
affect your future entitlement to student loans and allowances.
If you are not meeting the course requirements you will be interviewed by the Programme
Leader (Inability to Meet Course Requirements and/or Attendance Guidance).
Academic Appeals
The Academic Statute details the academic appeals process.
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Section E - Withdrawal
Process
Before you decide to withdraw from your programme you should discuss this with the
Associate Dean, Head of School, Associate Head of School or a lecturer of your choice.
Remember, if you are having difficulties with your programme there are ways UCOL
can help you.
If you decide to withdraw, you must complete a Change of Circumstances Form. This
can be obtained from the Information Centre on your campus, Student Information in
Palmerston North or Reception in Wairarapa.
Fee Refunds – Domestic Students
The rules for fee refunds if you withdraw are outlined in the Enrolment Guide. Do not
delay – it is your responsibility to complete the form.
Your enrolment will be cancelled and your fees will be refunded if you complete and
return the form within:
•
•
1 month after the first date teaching started, or
The date at which 10% of teaching has been provided,
whichever is earlier.
An administration fee will apply.
After this period your enrolment status is withdrawn and no refund is available.
Academic Statute
Fee Refunds – International Students
Please refer to the International Student Fee Refund Policy for more information.
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Section F - Student Support and Library
Student support and Library staff are here to help you succeed in your chosen
programme. The team offers a variety of services as described below. Please do not
hesitate to be in touch if you require our assistance. We look forward to meeting you.
If you are having problems with your programme then you could talk to your lecturer
first or you can go directly to the appropriate service. Check out Learning & Study on
the student intranet. Ask your student representative or other support person to go
with you if you like, having informed him or her of what you want to say. (See below
for possible sources of support.)
Student Health
Some of the services which may be available to you are:
•
•
•
•
•
•
•
•
Health assessments
First aid
Sexual health checks (STIs)
Cervical screening
Vaccinations
Contraception
General health advice/information
GP referrals
These are free to enrolled students.
Email
Phone
Work
hours
Palmerston North
s.lochore@ucol.ac.nz
k.meha@ucol.ac.nz
s.cleary@ucol.ac.nz
06 952 7001
extn 70010
Mon-Fri
8.30am-4.50pm
Whanganui
Contact Student
Coach
Lynda Morrell
l.morrell@ucol.ac.nz
021 669 839
Mon 8.30am-4.30pm
Tues 8.30am12.30pm
Fri 12.30-4.30pm
Wairarapa
Walk in service
L Block or enquire at
reception or The Hub
reception
06 946 2301
extn 72070
Mon & Wed
10am to 2pm
Doctor’s appointments have been available at the health centre in Palmerston North
but this is currently under review. Please call reception to make an appointment.
They are free with a community services card, $15.00 without a card and $25.00 for
international students.
Whanganui students need to contact Lynda Morrell as above.
Counselling
Counsellors can assist with any difficulties or concerns. These issues may be about
family, relationships, you or your study.
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Page 24 of 48
Groups are run throughout the year. The purpose varies according to the focus; some
are for skills training and others are for support, education or therapy. Groups are
open to all students and are free of charge.
Email
Palmerston North
Contact the Student
Health Centre
Whanganui
Contact Student
Coach
Lynda Morrell
l.morrell@ucol.ac.nz
Phone
06 952 7010
021 669 839
Work
hours
Mon-Fri
8.30am-4.50pm
Mon 8.30am-4.30pm
Tues 8.30am12.30pm
Fri 12.30-4.30pm
Wairarapa
j.jolly@ucol.ac.nz
06 946 2301
extn 72068
Mon-Wed
8.30-5pm
Student Resource Centre
Provides the following services:
•
•
•
•
•
•
•
UCOL student ID cards (replacements cost students $5)
Computer network logons
Assignments received and distributed (on current ID card sighted)
Purchase printing credit add to student account
Vehicle registration forms (sticker provided for UCOL car parking)
Palmerston North bus timetable (free use with UCOL ID card)
Application for Community Services Card
Email
Phone
Work hours
Palmerston North
studentresources@ucol.ac.nz
Whanganui
Info Centre
06 952 7001
extn 70437
Mon-Fri
8am-5pm
06 965 3800
Mon-Fri
9am-4pm
Wairarapa
k.johnston@ucol.ac.nz
v.dotrice@ucol.ac.nz
06 946 2301
extn 72044
Mon-Fri
9am-4.30pm
Learning Services
This free student support is available for all UCOL students to help you be as
successful in your study as you can be. At the Learning Centres, staff will support you
to manage your own study, work with you on your assignments, improve your skills
and become independent learners. They provide a friendly environment where you
can relax and get on with your learning.
Email
Phone
Palmerston North
hubcentral@ucol.ac.nz
06 952 7036
Work
hours
Mon-Fri
8.30am-5pm
Whanganui
librarywg@ucol.ac.nz
06 965 3801
extn 60877
Mon-Fri
9am-3pm
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National Certificate in Security (Site Security), L3
Wairarapa
v.dotrice@ucol.ac.nz
06 946 2301
extn 72076
Mon-Fri
10am-4.30pm
Page 25 of 48
Student Experience Coach
The Student Experience Coach is available to students and staff to assist your success
by supporting with any personal, social, or practical issue that may be hindering
attendance or activities within UCOL. Appointments can be made at HUB Central in
Palmerston North.
Email
Phone
Work hours
Palmerston North
Susanne Croft – room 6.0.19
s.croft@ucol.ac.nz
06 952 7001 extn 70634
Mon-Fri
9am-5pm
Whanganui
Lynda Morrell
l.morrell@ucol.ac.nz
021 669 839
Mon 8.30am-4.30pm
Tues 8.30am-12.30pm
Fri 12.30-4.30pm
Student Relations Coordinator
If you are concerned about any aspect of your studies at UCOL and would like some
advice on what to do and who you can talk to you can contact the Student Relations
Coordinator.
Email
Phone
Work hours
Palmerston North & Whanganui
Adele Wilson
a.wilson@ucol.ac.nz
06 952 7001 extn 70619
Mon-Fri 8.30am-5pm
Support for Students with Disabilities
If you have a disability you may contact a support person for advice and discuss
support options.
Email
Phone
Work
hours
Palmerston North
John Nelson
j.nelson@ucol.ac.nz
06 952 7001
extn 70010
Mon-Fri
8.30am-4.50pm
Whanganui
Luke Sula
l.sula@ucol.ac.nz
06 965 3801
extn 60704
Mon & Wed 12.30-3pm
Tues & Thurs
10am-12.30pm
Wairarapa
Vanessa Dotrice
v.dotrice@ucol.ac.nz
06 946 2301
extn 72076
See HUB reception
Māori Education Support
Providing academic, cultural and social support from a kaupapa Māori base and in
support of Māori cultural identity, to improve academic success.
All three campuses have a whanau room or marae facility. The whanau room is a
space provided especially for Maori and Pasifika where principles of whanaungatanga,
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Whakaruruhau, Oranga, Akonga, Matauranga and Hapainga I te reo maori me ona
tikanga are fostered and nurtured.
Email
Phone
Work hours
Palmerston North
Erica William
e.william@ucol.ac.nz
06 952 7001
extn 70637
Mon-Fri
9am-3pm
Whanganui
Mere Robb
m.robb@ucol.ac.nz
06 965 3801
extn 60831
Mon-Fri
8.30am-5pm
Wairarapa
Simone Baker
s.baker@ucol.ac.nz
06 946 2301
extn 72010
Mon-Wed
8am-4.30pm
Scholarships
Should you require any information with regard to scholarships, contact the following:
Email
Phone
Work
hours
Palmerston North
Teresa Kendrick
t.kendrick@ucol.ac.nz
06 952 7001
extn 70147
Mon & Fri 9am-4pm
Tues & Thurs 9am-3.30pm
Wanganui
Karen Hughes
k.hughes@ucol.ac.nz
06 965 3801
extn 60877
Mon-Fri
10am-3pm
Wairarapa
Vanessa Dotrice
v.dotrice@ucol.ac.nz
06 946 2301
Mon-Wed
9.30am-1.30pm
Financial Advisory Service
Should you require any information with regard to budgeting/student hardship advice,
contact:
Email
Phone
Work
hours
Palmerston North
Susanne Croft
s.croft@ucol.ac.nz
06 952 7001
extn 70634
Mon-Fri
9am-5pm
Wanganui
librarywg@ucol.ac.nz
06 965 3801
extn 60877
Mon-Fri
9am-5pm
Wairarapa
Vanessa Dotrice
v.dotrice@ucol.ac.nz
06 946 2301
Mon-Wed
9.30am-1.30pm
Student Web Services Website
This web site located at https://sws.ucol.ac.nz is a secure web site permitting current
and past students to view and edit their student information including personal
details, enrolments, academic results and financial statements. Check your
Programme Confirmation Letter for login details. To view Academic results once
logged in, click on Academic Details >> Assessment Details >> Paper description.
UCOL Library
http://student.ucol.ac.nz/library/Pages/default.aspx
UCOL Library gives you access to the resources you need to become a successful
student. Enrolled students, part time and full time, have access to all library services
and resources at any of our UCOL campuses.
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Library and Hub Central staff are here to assist you to develop the information,
research and study skills you need.
A wide range of resources and services are available:
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Books
Information skills training
eBooks
Research assistance
Serials/journals
Computer access
Laptop loan
Electronic journals
Photocopiers/printers
Print Credit top up (eftpos only)
DVDs
Study areas
Intercampus loans
Interlibrary loans
Email
Phone
Work
hours
Palmerston North
library@ucol.ac.nz
06 952 7001
extn 70601
Mon-Thurs 8am-6pm
Fri 8am-5pm
Whanganui
librarywg@ucol.ac.nz
06 965 3801
extn 60877
Mon-Fri
8am-5pm
Wairarapa
librarywai@ucol.ac.nz
06 946 2301
extn 72044
Mon-Fri
9am-4.30pm
Ground Rules
The following is an outline of basic programme obligations and responsibilities, in
consultation with your class; you may elect to add other guidelines to this list.
•
•
•
•
•
•
•
•
•
•
everyone has their say
wait your turn and do not interrupt
criticise the behaviour/work - not the person
do your share - team work is vital
keep language socially and culturally acceptable
work and support each other as a team
no personal alcohol on campus
no drugs, other than authorised prescription medication
no smoking is permitted on the UCOL Campus
no food or drink is to be consumed in the computer suite/s
Personal Property
Where lockers are provided - please use them! Do not leave personal belongings lying
around as they may be stolen.
All student work must be collected at the end of the programme. If not collected it may be
kept by the UCOL or thrown out!
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Change of Personal Details
The Information centre will give you the correct form to complete. This is essential for
Loans and Allowances.
Change of Circumstances
You will need to fill out a Change of Circumstances form if you change any of the
following details during 2016:
• your name
• your address
• your residency/citizenship
• you enrol in an additional course(s)
• you change or withdraw from a programme of courses(s)
• you have been issued with an NSI (National Student Index) number since your first
enrolment.
Don’t forget forms are available from the Information Office or by calling UCOL.
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Section G – Student Responsibilities
1)
All students at UCOL (whether on UCOL premises or at a UCOL activity off
campus) are expected and required to behave at all time in a reasonable and
lawful manner in the circumstances.
2)
Without limiting 1), students are required:
a)
To observe all UCOL Health and Safety Policy rules.
b)
To treat all people (whilst on UCOL premises or at a UCOL activity off
campus), including UCOL staff and students in a lawful manner in the
circumstances and with respect and consideration.
c)
To attend UCOL programme activities and tuition without the influence of
alcohol and / or unlawful substances.
d)
To take reasonable care not to damage or destroy UCOL resources and to
use all UCOL resources in accordance with UCOL’s directions.
e)
Not to harass any person whilst on UCOL premises or at a UCOL activity
off campus.
f)
Not to discriminate against any person in a way which is unlawful.
g)
To act in a manner that maintains the well-being of that student and
other staff and students at UCOL.
Student Discipline Statute
Student Health and Emergency Procedure
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Section H - Concerns and Complaints
You can’t study properly if you’re unhappy. If you have a concern, complaint or
problem relating to your study it’s best if you do something about it as soon as
possible. UCOL has policies and procedures to help address any issue as quickly as
possible and a Student Relations Coordinator to help you in the process.
Ideally, first talk directly to the person concerned or your lecturer. To help you focus
on the issue, write down your problem. Feel free to take a support person with you.
This person can help you stay on track and talk things over with you afterwards.
If you are unable to talk to the person concerned directly you may contact the
Student Relations Coordinator for assistance. This assistance may take the form of a
mediation session between the student and people involved.
Adele Wilson is UCOL’s Student Relations Coordinator and is available to help you
resolve issues as quickly and easily as possible. Adele is based in Palmerston North in
room 6.0.24 and regularly visits both the Whanganui and Wairarapa campuses. You
can reach Adele by phone at 06 952 7001 extn 70619 or by email at
a.wilson@ucol.ac.nz.
The Association of Students at UCOL (AS@U) also provides assistance for concerns
and complaints and can assist with guidance and support. You can contact them
directly on 06 952 7001 extn 70460. They are located at Shop 10, The Gap (behind
the sushi shop off King Street).
Susanne Croft is UCOL’s Student Experience Coach and is available to support you
with any personal, social or practical issues. Susanne is based at the Palmerston
North campus in room 6.0.28. You can contact Susanne by phone at 06 952 7001
extn 70634 or 021 889 550. Her email is s.croft@ucol.ac.nz.
A quick reference guide of who can help with your concerns and a flowchart
illustrating the Student Concerns and Complaints Procedure are provided on the
following pages.
Student
Student
Student
Student
Concerns and Complaints Policy
Concerns and Complaints Procedure
Harassment/Bullying Prevention Policy
Harassment/Bullying Prevention Procedure
Academic Appeal
If you wish to appeal a grade, you can refer to the Reconsideration of Results section
in this handbook (under Section D – Assessment), Part IX of the Academic Statute, or
Academic Appeals, Concerns and Complaints on the student intranet.
AcademicStatute
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Concerns and Complaints Reference Guide
Issue/concern/
complaint
Academic/
assessment
Concern/
complaint
Discrimination/
harassment
Enrolment
Relevant policies and procedures
Who can help
Programme Handbooks
This student intranet page contains a list of
all finalised programme handbooks.
Academic Statute
The Academic Statute is required by UCOL
Council and ensures academic rigor
throughout the Institution.
Academic Appeals, Concerns and Complaints
Student Concerns and Complaints Policy
Student Concerns and Complaints Procedure
If you have a concern, complaint or problem
relating to your study it’s best if you do
something about it as soon as possible.
UCOL has policies and procedures to help
address any issue as quickly as possible and
a Student Relations Coordinator to help you
in the process.
Student Harassment/Bullying Prevention
Policy
The purpose of this policy is to ensure a safe
learning environment free from harassment.
Student Harassment/Bullying Prevention
Procedure
Any allegations of harassment made by a
student will be acknowledged, treated in a
confidential manner and will be dealt with
under the direction of the student making the
complaint.
Academic Statute
The Academic Statute is required by UCOL
Council and ensures academic rigor
throughout the Institution.
Admission Policy
The purpose of this policy is to minimise all
barriers to student entry to papers/courses or
programmes at UCOL.
International Students Policy
The purpose of this policy is to ensure
awareness of the legislative requirements
that accompany the enrolment of
international students, as well as their
adequate care and support during the
enrolment period.
Code of Practice for the Pastoral Care of
International Students
Enrolment Guide
The Enrolment Guide and the Enrolment Form
contain important terms and conditions of
your contract with UCOL.
Student Relations
Coordinator;
Programme
Leader;
lecturer
UCOL’s Trades & Technology Doorway – Student Handbook 2016
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Student Relations
Coordinator;
Programme
Leader; lecturer;
counsellor
Student Coach;
Student Relations
Coordinator;
Programme
Leader; lecturer;
counsellor
Student Relations
Coordinator;
International
Student Support
Coordinator;
Information
Centre
Page 32 of 48
Issue/concern/
complaint
Fees
Relevant policies and procedures
Who can help
Academic Statute
The Academic Statute is required by UCOL
Council and ensures academic rigor
throughout the Institution.
International Student Fee Refund Policy
Health and
safety/facilities
Student Learning Off-Campus Policy
Student Learning Off-Campus Procedure
Off-Site Practical Work-Based or Clinical
Components Procedure
Smoke Free Policy
Health and Safety at Work Act 2015
Student Health and Emergency Procedure
UCOL seeks to maintain safe campus
environments that promote the well-being
and health of all employees and students.
Student Discipline Statute
The Student Discipline Statute sets out in
detail appropriate policies and procedures for
dealing with student disciplinary matters.
Debt Controller;
Student Relations
Coordinator;
International
Student Support
Coordinator
Student Relations
Coordinator;
Health and
Safety Team;
Programme
Leader; lecturer
Non-academic
discipline
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Student Relations
Coordinator;
Programme
Leader; lecturer
Page 33 of 48
Concerns’ Procedure Flowchart
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Section I – Health & Safety
Introduction
UCOL is committed to making sure that students and staff are safe from injury and any risk
to health while on our campus. Because the programme has a high practical content in an
environment that requires considerable physical activity, applicants wishing to complete
the whole programme should be reasonably fit and healthy.
Students and staff must work within the Health and Safety in Employment Act, so all
students must observe all safety regulations. You must wear all safety clothing and
footwear during practical classes and use safety equipment. If you refuse you will be
asked to leave the class.
If you have a health problem please advise UCOL when you enrol and make sure staff
who work with you are aware of your condition and know what to do if you need help.
There is a campus health nurse and a health and counselling facility provided free of
charge.
Health & Safety Responsibilities
Staff are responsible to the Executive Dean for the management of health and safety
matters within the programme.
All staff and students are responsible for ensuring that they work in a manner which is safe
to themselves and to others, and must comply with the requirements of relevant UCOL,
Faculty and Programme Health and Safety Policies.
General Health and Safety Information
If in doubt: ASK your lecturer.
If you don’t know how it works: Don’t play with it. Ask your Lecturer.
If you have forgotten how it works: Don’t play with it. Ask your lecturer.
All students are asked to read the relevant parts of the UCOL, Faculty and Programme
Health and Safety policy, procedures, guidelines, codes and standards.
Health and Safety Policy
Occupational Overuse Syndrome (OOS)
UCOL is committed to providing a safe learning environment for all students. You are
required to inform lecturers of any OOS symptoms, which may develop.
Restricted Areas
Please keep clear of the lecturers’ office. This is for staff use only.
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General Procedures
1.
2.
3.
4.
5.
6.
Do not attempt a difficult or overweight lift get another student or the lecturer to
assist.
Please maintain your work area in a tidy condition.
The clean up is everybody's responsibility. Everyone is expected to help with the
lecturer’s direction.
Please familiarise yourself with the correct place for all tools.
It is your responsibility to get your work assessed.
If the lecturer is occupied when you need attention, try to find another part of your
job to go on with. Please do not hinder other students who are concentrating on
their work.
We are proud of the standard of facilities, including classrooms; we are able to offer you.
To maintain these standards we seek co-operation in keeping rooms clean and tidy.
Fire Emergency
All students must familiarise themselves with the location of fire doors, fire exits and
emergency evacuation routes, so that they know how to exit from the building in the event
of an emergency. All staff and students should know the location of their nearest fire
alarm call points and how to use these.
In the event of an actual or suspected fire emergency:
1. Operate the nearest fire alarm.
2. Immediately leave the building by the closest evacuation route - do not run, do not
use the elevator/lift, follow the instructions of the Floor Fire Warden if he/she is
present.
3. Assemble at secure car park outside automotive workshop.
4. Do not leave the assembly point or re-enter the building until authorised to do so by
the Chief Fire Warden or Fire Services Personnel.
Fire Policy; Fire Trial Evacuation Procedure
Evacuation of Mobility Impaired Students
If you have a disability that makes it difficult for you to exit the building in the event of an
emergency please alert your lecturer who will discuss UCOL’s emergency evacuation
arrangements for such a situation and plan ahead how best to implement them to suit your
situation.
Emergency Evacuation of Disabled Persons Procedure
Fire Precautions and Fire Prevention
The value of routine checking that electrical equipment, gas taps etc. are turned off, and
that doors to rooms and staircase are closed, cannot be overemphasised. You are
reminded that smoking is not permitted on any UCOL campus or UCOL owned or leased
facility, which includes:
• All buildings, including balconies
• All outdoor areas on site including UCOL designated car parks
• Vehicles owned, leased or used for work purposes by UCOL
• UCOL childcare centres
This smokefree policy applies 7 days a week, 24 hours a day.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Smokefree Policy
Page 36 of 48
Accidents
All accidents, fires, ‘near misses’, and instances of known or suspected occupational ill
health must be reported using an Incident Report Form. Your lecturer will help you to
access and fill in this form. Reported accidents/incidents will be investigated and any
necessary remedial measures, including revised work procedures, training, etc. will be
implemented as appropriate.
Accidents/incidents of a serious nature must be immediately reported to a lecturer.
Accidents / incidents of a serious nature must be
notified immediately to a lecturer.
First Aid
A first aid box is available in all staff studios and workshops.
In the event of any emergency requiring an ambulance, immediately call 111.
Remember to state the precise location and nature of the emergency. Then contact
your nearest lecturer.
Student Health Centres
Address
Phone
Work hours
Palmerston North
109 King Street
(Block 4)
06 952 7001
extn 70010
Mon-Fri
8.30am-4.50pm
Whanganui
Contact Student Coach
Lynda Morrell
l.morrell@ucol.ac.nz
027 616 5812
Mon 8.30am-4.30pm
Tues 8.30am-12.30pm
Fri 12.30-4.30pm
Wairarapa
A Block reception or
The Hub
06 946 2301
extn 72070
Mon & Wed
12pm-4pm
Hazard Plans
The majority of the activities carried out as part of your programme are routine and
generally low risk in nature and do not require to be formally risk assessed. However, for
any activity involving a significant risk, a written hazard assessment and risk management
plan has been developed. It is important that you make yourself familiar with, and comply
with, these plans. Your tutor will tell you where you can access these.
Health and Safety Queries and Issues
A self-inspection (safety audit) of the Programme will take place every year to monitor the
effectiveness of the Health and Safety Policy.
All students encountering any kind of health and safety hazard in this programme should
report these promptly to either the Programme Leader in Palmerston North or your
lecturer, in their absence, to any senior member of staff.
If necessary, Health and Safety concerns may be escalated to the Faculty Executive
Dean.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 37 of 48
Students with Disabilities or Health Issues
UCOL is committed to working with students whose condition or health status predisposes
them to emergency health events. It invites students who fall into this category to contact
the Programme Leader or another lecturer of their choice to discuss and agree on
strategies to manage these events. The information provided by the student and any
resultant “emergency event management plan” will be kept confidential and only shared
with those involved in this implementation.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 38 of 48
Section J – Smoking, Drugs and Alcohol
For the safety and well-being of yourself and others UCOL has policies regarding
smoking, drugs and alcohol.
Smoking on Campus
Smoking is not permitted on any UCOL campus or UCOL owned or leased facility,
which includes:
•
•
•
•
All buildings, including balconies
All outdoor areas on site including UCOL designated car parks
Vehicles owned, leased or used for work purposes by UCOL
UCOL childcare centres
This smoke free policy applies 7 days a week, 24 hours a day.
Smokers are offered the opportunity to participate in Quit Smoking programmes – see
your health nurse or counsellor for information.
Smoke Free Policy
POLICY and PROCEDURE:
Smokefree Environment Policy and Smokefree Environment Complaints Procedure
Unlawful/illegal Drugs and Unlawful/illegal Substances
UCOL requires that all students comply with the law as it relates to the use and
possession of illegal drugs and the abuse of substances. This does not mean that you
cannot use over the counter medicines for minor illnesses, nor does it mean you
cannot take medicines prescribed for you by your doctor.
You may be excluded from class or any UCOL activity if a staff member considers you
are under the influence of drugs. This may lead to suspension from your
course/programme and even to having your enrolment cancelled.
The Police may be notified of any illegal activity related to the use or possession of
unlawful drugs or substances.
POLICY:
Drug-free Campus and Substance Abuse Policy
Alcohol
You may be excluded from class or any UCOL related activity if a staff member
considers you are under the influence of alcohol.
Any activities on campus where alcohol is served must comply with the Sale of Liquor
Act 1989.
POLICY:
Alcohol Policy
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 39 of 48
Section K – International Students
International Student Support Coordinators will help international students with any
questions they might have.
The Coordinators provide information about UCOL, living in New Zealand and organise
orientation and social events.
If you have any question or problems, please contact them and they will provide you
with support and help.
Email
Phone
Work hours
Adele Wilson
a.wilson@ucol.ac.nz
06 952 7001 extn 70619
021 372 125
Mon-Fri 8.30am-5pm
Cameron Lock
c.lock@ucol.ac.nz
06 952 7213
021 324 826
Mon-Fri 8.30am-5pm
POLICY: International Students Policy
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 40 of 48
Appendices
Appendix 1
National Certificate in Security (Site Security)
Request for Assessment Extension Form
Programme: _____________________________________________________
Date:
________________________________
Dear
_______________________________________ (Lecturer’s name)
I would like to request an extension for the submission of work for assessment for the following
Unit Standard:
PAPER:
DATE DUE:
REASONS FOR REQUESTING EXTENSION:
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Yours sincerely
_________________________________________ (Student)
Date received from student: __________________ Decline / Accepted (cross out one)
Notes:
You may negotiate with your Lecturer for additional time to complete the work
required.
Negotiation of extension time for projects must be in writing and made at least 24 hrs
prior to assessment dates.
Extensions will only be issued to students who have genuine reasons for not being able
to complete assessments.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 41 of 48
Appendix 2
National Certificate in Security (Site Security)
Request for Reconsideration of Assessment
PROGRAMME:
________________________________________________________
PAPER:
________________________________________________________
ASSESSMENT:
________________________________________________________
LECTURER:
________________________________________________________
DATE:
________________________________________________________
I request that my work for the above Unit Standard be re-assessed.
I understand that the mark I receive from this re-assessment will appear on my final transcript.
Yours sincerely
____________________________________ (Student)
Date_________________________
N.B.
This request must be made within 5 (working) days of receiving your original Assessment.
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 42 of 48
Appendix 3
National Certificate in Security (Site Security)
Attendance Guidance
Programme:
__________________________________________________
Dear
I note that your attendance is not meeting the unit requirements and advise you of the following:
Paper:
To gain credit for this unit you must meet the attendance requirements set.
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
Tutor:
__________________________________________________
Student Signature:
__________________________________________________
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 43 of 48
Appendix 4
National Certificate in Security (Site Security)
Inability to Meet Programme Requirements
Programme:
__________________________________________________
Student Name:
__________________________________________________
Tutor Name:
__________________________________________________
As of:
Unit:
you are not receiving a passing Assessment in
________________________________________________________________
You are urged to contact the lecturer of this class immediately concerning your standing in this
class. This is written notification of this situation and will be put on your file.
Reason(s) for this Notice:
•
Unexcused Excessive Absences and/or lateness
•
Incomplete/Work not Meeting Learning Outcomes
•
Poor Progress in Class
•
Other
COMMENTS:
ACTION REQUIRED:
Tutor Signature:
______________________________________
Date:
______________________________________
Programme Leader
Signature: ______________________________________ Date: _____________
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 44 of 48
Appendix 5
National Certificate in Security (Site Security)
Study Contract
I
hereby acknowledge that I have been
shown how to access this 2016 National Certificate in Security (Site Security) Student Programme
Handbook and have been made aware of the key elements of this handbook.
In signing this agreement, I agree to abide by the statutes, regulations and policies of UCOL stated
within this booklet and understand that should I breach any of the above mentioned rules I may
be subject to disciplinary action.
I understand that if I wish to withdraw from part or my entire programme or my circumstances
change in other ways that affect my programme, it is my responsibility to complete a Change of
Circumstances form and to submit it immediately to Student Information.
Signed:
Student Name:
Date:
As Tutor for the above student, I have explained any areas of concern or confusion expressed
regarding the rules and conditions stated in the 2016 National Certificate in Security (Site Security
Student Programme Handbook I am assured that the student understands their obligations as a
student on this programme.
Signed:
Name:
Date:
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 45 of 48
Appendix 6
Work Experience Documentation (SUBJECT TO REVIEW)
National Certificate in Security (Site Security)
Work Experience Documentation
Date: _____ / _____ / _____
Student name: _______________________ UCOL ID: _____________________
(please print clearly)
Address: ___________________________ Phone(s): _____________________
__________________________________________________________________
UCOL NC in Security Lecturer/Work Experience Co-ordinator: ________________
(please print clearly)
Address: UCOL
Private Bag 11-022
Palmerston North 4414
Phone(s): _____________
WORK EXPERIENCE AGENCY: __________________________________________
(please print clearly)
Address: ____________________________________
Phone: _______________
__________________________________________________________________
Contact Person: ______________________________
(please print clearly)
Position: _____________
Day(s) of Work Experience: Mon / Tues / Wed / Thurs / Fri / Sat / Sun
Duration: ___________________________________
Hours: _______________
Work Experience Tasks: ______________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
Dress and Equipment Requirements: ____________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 46 of 48
Student Expectations: ________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
UCOL Expectations For Students:
1
To arrive punctually to the work experience placement;
2
To be suitably presented and ready for work experience/training;
3
To listen and follow directions as directed;
4
To work well with others or on your own as directed;
5
To show a high level of motivation;
6
To participate in a classroom debrief each week.
UCOL Expectations For Work Experience Agency:
1
To conduct a staff induction with the student;
2
To outline the health and safety and hazard management procedures of the agency.
ACCIDENT COMPENSATION CORPORATION (ACC) COVER FOR STUDENTS
Any UCOL students who are in your workplace are covered for personal injury through the
existing ACC system. They are not employees, therefore you have no responsibility for
their injury support care.
However, the Health and Safety in Employment Amendment Act 2002 does require
that students on work experience or in training be treated as if they are an
employee. You are responsible to provide a safe work environment for them, as for
all employees.
As a general community environment/workplace, we would expect that you will already have
clear expectations and policies in place for any member of the public in your
environment/workplace, as required by the Health and Safety in Employment Act.
Would you please advise the UCOL contact person (as listed on the previous page) if a student
has an accident or an incident occurs (ie. any accident or incident which requires reporting
under your own policies and procedures, or for any referral for medical treatment as a result).
Work Experience Agency Expectations: __________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
__________________________________________________________________
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 47 of 48
GENERAL:
•
In the event of absence the student is expected to notify the Work Experience Agency
Contact Person and the UCOL Lecturer / Work Experience Coordinator as soon as possible
before the start time;
•
There is no expectation to provide remuneration for work experience placements;
•
Break times are to be consistent with other employees of the Work Experience Agency;
•
The Work Experience Agency shall allow the UCOL Lecturer / Work Experience
Coordinator access to the premises for the purpose of work experience placement
support;
•
The Work Experience Agency or UCOL Lecturer / Work Experience Coordinator can
terminate the work experience placement if it proves unsuitable provided prior
consultation takes place between all parties.
We agree to the work experience placement:
Student Signature: __________________________________________________
UCOL NC in Security Lecturer/Work Experience Co-ordinator: ________________
Work Experience Agency : ____________________________________________
UCOL’s Trades & Technology Doorway – Student Handbook 2016
National Certificate in Security (Site Security), L3
Page 48 of 48