Level 3
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Credits 8
Purpose People credited with this unit standard are able to: identify the geographical location of Pacific Island countries and locate key cities on a map; identify and describe attractions, activities and events in Pacific Island countries; identify and describe air transport and related services available to tourists travelling to and within Pacific Island countries; identify and describe ground product and related services available to tourists in Pacific Island countries; identify travel products which can be pre-purchased in New Zealand, and their suppliers; and provide travel information for visitors to Pacific Island countries.
Subfield Tourism
Domain
Status
Status date
Date version published
Travel
Registered
20 June 2008
20 June 2008
Planned review date
Entry information
31 December 2013
Open.
Accreditation Evaluation of documentation and visit by NZQA and industry.
Standard setting body (SSB) Aviation, Tourism and Travel Training Organisation
Accreditation and Moderation Action Plan (AMAP) reference 0078
This AMAP can be accessed at http://www.nzqa.govt.nz/framework/search/index.do
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Special notes
1 Definitions
Hemispheres refers to the northern and southern hemispheres.
Attractions refers to both constructed and natural attractions existing at a destination which are of interest to tourists. For example – constructed attractions may include museums, buildings, zoos; natural attractions may include forests, lakes, geothermal areas.
Activities refers to commercial activities at a destination which are of interest to tourists. For example – excursions, ballooning, boat cruise, nature trek, city tour.
Events refers to staged events which occur on a regular basis at a destination which are of interest to tourists. For example – exhibitions, festivals, tradeshows.
Attraction, activity and event features may include but are not limited to – what there is to see and do, location, duration, time of year, facilities/services available, opening hours, price range.
Elapsed transportation time is the actual time it takes to travel from one destination to another.
Rental vehicle operators refers to suppliers of rental cars and/or motor scooters.
Current travel industry resources refers to any resource, manual and/or electronic, used by a travel industry workplace. Examples may include but are not limited to – supplier and/or wholesale brochures, websites, computer reservation system.
Climatic conditions refers to minimum temperature, maximum temperature, and average rainfall.
Seasons include summer, spring, autumn, winter, wet and dry.
Specialist seasons refer to hurricane season, tornado season, cyclone season, and monsoon season.
2 Recommended texts for this unit standard are the Aviation, Tourism and Travel
Training Organisation (ATTTO) training resources. A list of these and an order form can be obtained from the ATTTO, PO Box 6466, Te Aro, Wellington, or by telephone on 04 499 6570, or available at http://www.attto.org.nz
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Element 1
Identify the geographical location of Pacific Island countries and locate key cities on a map.
Performance criteria
1.1 The general geographical location of Pacific Island countries is identified on a map of the world, and their geographical position is described in relation to the
International Date Line and hemispheres.
Range Fiji, Cook Islands, Vanuatu, Samoa, Tonga, French Polynesia,
New Caledonia, Norfolk Island.
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1.2 Individual Pacific Island countries are located on a map in accordance with their geographical position in the Pacific Ocean.
Range Fiji, Cook Islands, Vanuatu, Samoa, Tonga, French Polynesia,
New Caledonia, Norfolk Island.
1.3 Pacific Island cities with international airports are located on a map, and airports are identified in terms of their three letter airport code.
Range Fiji, Cook Islands, Vanuatu, Samoa, Tonga, French Polynesia,
New Caledonia, Norfolk Island; evidence is required for all international airports.
1.4 Islands and Island groups are located on a map in accordance with their geographical position in each country.
Range Fiji – Viti Levu, Vanua Levu, Mamanuca Islands, Yasawa Islands;
Cook Islands – Rarotonga, Aitutaki;
Vanuatu – Efate, Espiritu Santo, Tanna;
Samoa – Upolu, Savai’i;
Tonga – Tongatapu, Vava’u, Ha’apai;
French Polynesia – Tahiti, Moorea, Bora Bora;
New Caledonia – Grande Terre, Isle of Pines, Loyalty Islands.
Element 2
Identify and describe attractions, activities and events in Pacific Island countries.
Range Fiji, Cook Islands; two other Pacific Island countries selected from – Vanuatu, Samoa, Tonga,
French Polynesia, New Caledonia, Norfolk Island.
Performance criteria
2.1 Attractions and their features are identified and described in accordance with current travel industry resources.
Range evidence is required for one constructed attraction and two natural attractions in each country.
2.2 Activities and their features are identified and described in accordance with current travel industry resources.
Range evidence is required for two different activities in each country.
2.3 Events and their features are identified and described in accordance with current travel industry resources.
Range evidence is required for one event in each country.
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Element 3
Identify and describe air transport and related services available to tourists travelling to and within Pacific Island countries.
Performance criteria
3.1 Direct airline services between New Zealand and Pacific Island countries are identified in terms of three letter airport codes, all operating carriers, and elapsed transportation time.
Range Fiji, Cook Islands; two other Pacific Island countries selected from – Vanuatu,
Samoa, Tonga, French Polynesia, New Caledonia, Norfolk Island.
3.2 Domestic airline services within Pacific Island countries are identified in terms of three letter airport codes, operating carriers, and elapsed transportation time.
Range Fiji, Cook Islands; two other Pacific Island countries selected from – Vanuatu,
Samoa, Tonga, French Polynesia, New Caledonia; one operating carrier is required for each country.
3.3 An airport transfer service available to tourists is identified in terms of type and approximate cost.
Range Fiji, Cook Islands; two other Pacific Island countries selected from – Vanuatu,
Samoa, Tonga, French Polynesia, New Caledonia, Norfolk Island.
Element 4
Identify and describe ground product and related services available to tourists in Pacific
Island countries.
Range Fiji, Cook Islands; two other Pacific Island countries selected from – Vanuatu, Samoa, Tonga,
French Polynesia, New Caledonia, Norfolk Island.
Performance criteria
4.1 Services offered by rental vehicle operators are identified and described in accordance with current travel industry resources.
Range may include but is not limited to – depot locations, rental inclusions, insurance, loyalty programmes, extra hire items; evidence is required for one rental vehicle operator in each country.
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4.2 Accommodation available to tourists is described in terms of its characteristics.
Range characteristics may include but are not limited to – accommodation type, type of customer, facilities and services available, standard or grading, price range, specific location, chain and/or franchise affiliation; evidence is required for two accommodation types in each country.
Element 5
Identify travel products which can be pre-purchased in New Zealand and their suppliers.
Range four different products from two different suppliers.
Performance criteria
5.1 Travel products which can be pre-purchased in New Zealand and their suppliers, are identified in accordance with current travel industry resources.
Range products may include but are not limited to – accommodation, transfers, travel passes, sightseeing, show tickets.
Element 6
Provide travel information for visitors to Pacific Island countries.
Range Fiji, Cook Islands; two other Pacific Island countries selected from – Vanuatu, Samoa, Tonga,
French Polynesia, New Caledonia, Norfolk Island.
Performance criteria
6.1 Time differences between Pacific Island countries and New Zealand are identified.
Range New Zealand standard time, New Zealand daylight saving time.
6.2 Information on health and safety precautions, cultural awareness, tipping and taxes, and currency is provided, which is consistent with current conditions existing at the destination.
Range two pieces of information for each item.
6.3 Climatic conditions in Pacific Island countries for two seasons and/or specialist seasons are described in accordance with information available in current travel industry resources.
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Please note
Providers must be accredited by NZQA, or an inter-institutional body with delegated authority for quality assurance, before they can report credits from assessment against unit standards or deliver courses of study leading to that assessment.
Industry Training Organisations must be accredited by NZQA before they can register credits from assessment against unit standards.
Accredited providers and Industry Training Organisations assessing against unit standards must engage with the moderation system that applies to those standards.
Accreditation requirements and an outline of the moderation system that applies to this standard are outlined in the Accreditation and Moderation Action Plan (AMAP). The
AMAP also includes useful information about special requirements for organisations wishing to develop education and training programmes, such as minimum qualifications for tutors and assessors, and special resource requirements.
Comments on this unit standard
Please contact the Aviation, Tourism and Travel Training Organisation info@attto.org.nz
if you wish to suggest changes to the content of this unit standard.
©
New Zealand Qualifications Authority 2013